Reviews of Affinity Automotive Services. (Auto Repair Shop) in Wichita (Kansas).
Affinity Automotive Services
2606 W Pawnee St, Wichita, KS 67213, United States
Description
Information of Affinity Automotive Services, Auto repair shop in Wichita (Kansas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Affinity Automotive Services
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
Closed
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Reviews of Affinity Automotive Services
Kenneth Harper
We were referred to Affinity and needed an honest and reputable service for a persisting issue, they were the second auto repair shop I used.
Affinity professionally communicated with us and properly diagnosed the issue; which could have cost us thousands had they not have had the integrity they have.
Be not afraid, for they can walk with you in your time of need!!
Monica Monroe
Great communication! I had a bunch of little things wrong with my truck and they got each problem resolved under the quoted price. Amazing service from shuttling me to work to giving me a loaner car the next day. My truck was even done early!
Tyler Pennick
Kyle and family are good people. I took my Lexus to another Lexus service shop and they quoted me repair cost for an issue without properly inspecting my vehicle. Affinity did a full inspection and got to the root causes of my issues. I’d trust them for any future maintenance as well.
Tessa Bowler
The customer service was excellent. The lobby was homey and comfortable. The coffee selection a plus. Overall experience….10/5 stars. I will definitely be going back there in the near future, simply just for routine maintenance!!
Sheri Shenk
Wowzers! These guys totally blew us away with how thorough of an inspection they did on our Versa (complete with photos, videos, and exact pricing of any potential upgrades/maintenance). I've NEVER seen an inspection like this in my entire life that is done so meticulously. It must've been nearly 100 different things they checked! Nothing escapes these guys! We also tremendously appreciated their honesty and valued their opinions on what was urgent to fix and what could be left for later. Definitely some of the most legit guys you will ever meet. They're the top rated in the city for a reason, and have certainly earned our trust. We would highly recommend them to anyone and use them again in a heartbeat for sure! Thank you all so incredibly much! God bless!
Christopher Linn
We had a great experience with Affinity, they were straightforward and helpful in every way. The pricing seemed fair as well. We will definitely be using their services again!
Michael Starrett
This place definitely knows what they're doing, and I'm not being sarcastic when I say that. They do know what they're doing whether its good or bad. I've had a complaint about hand tight before and was told nope the tech said they did it hand tight and here we are again no reason AT ALL an oil filter should be this tight.
Marshall Kilpatric
The people at Affinity were very friendly and professional. I had an issue with my AC blower malfunctioning in my 2010 Audi A3, and found them to be reasonably priced considering the type of car I own, and in comparison to other shops who do work on Audis. They did an entire vehicle inspection, which cost around $120 to do, and after looking through the electrical system, were able to isolate and repair the issue. They also replaced my rear brakes as was needed. The turn around time was within 24 hours. They have a great new system of keeping the customer informed via text messages with the ongoing diagnostic report, and estimates. For an experienced team of mechanics and very friendly staff, I would highly recommend this shop and team for any vehicle issues.
Marty Fish
Affinity is thorough, knowledgeable and professional. I have an older car that is new to me and they were able to fix the leaks in the A/C and diagnose and fix a “check engine light” that no one else could find. They also informed me of other needs that were recommended to be performed before the car rolled to 50k miles so as to maintain certain warranties which I would never have known otherwise. I plan to use them for all my vehicle maintenance needs.
Eddie Henderson
These guys are great. They stand behind their work and go the extra mile to help their customers. I would highly recommend them as they do thorough work and have integrity.
Sherilynne Ploughman
These people take extra care with my car needs. Very professional and honest! Highly recommend!
Judy Rogers
They were through efficient and timely. Price was comparable to others. Kyle was very friendly and fun to talk with. I wish everyone the best.Also let me know price of upcoming maintenance to my 4-Runner. Thank You to Affinity Garage/ Motors for a good and reasonable job ❗️
Trista Gresham
The staff at Affinity have far surpassed my expectations. I have had my vehicle at over 3 different repair facilities and nobody could tell me what was going on until I took it to Affinity. They provided me with the most thorough diagnostics I've ever seen, customer service that was top notch and it was all done in a very timely manner. I will take all of my vehicles here from this point forward. Highly recommend!! A+++
Eddie Bauer
I was in Wichita from out of town. Truck broke down called 3 or 4 shops and none of them even seemed interested in working on it. Then found “ Affinity Auto” Hands down one of if not the best repair shops I have ever done business with. Had my truck fixed in less than 24 hours. Price was surprisingly very manageable compared to other shops. Very good people that treat you like a human and not a number. Highly recommend!!!!!!!!!!!!! 10 out of 10
Kay Kyunghwa Park
I can't thank enough for Affinity auto services' generosity and hospitality. I was in a hurry to return home due to an emergency on a snowy day but the tire pressure warning sign got on right after I ran over something on highway. I searched mechanics that area and Affinity was the only one willingly squeezed me in their tight schedule and examined/fixed my tire in no time. I wasn't even charged. Thanks to Affinity services, I was able to return home in time. I felt like
God sent me here to get helped. I really appreciate their services and hospitality. The service was great as well. No problem at all since it was repaired. This will be my goto mechanic whenever I have a business in Wichita area.
Kat Rose
Did a great job repairing my vehicle. Loved that they performed a thorough inspection of the car. Did take a while in terms of fixing but very happy with the results. Drives like new.
Donna Clutter
1st Summer is very professional and friendly on the phone. After evaluating what my problems were on my automobile. She notified me of what was necessary to take care of my auto. When I got my auto back and drove it I was amazed at the difference there was in the auto, all good. I believe they are professional and know what they are doing. I would recommend this business for your auto repair
Leland Slaughter
Mark, Summer and the crew at AA are great. They did everything in a timely manner to assure I had my vehicle as quickly as possible. Family run and very professional, and I would highly recommend to anyone their services.
Trinidad Galdean
Great service. They supplied detailed information about my car’s needs that I could understand. They’re were prompt and attentive. I’ll definitely have all my cars serviced by them.
mrhattrick333
Excellent service. They did a complete overlook of my Jeep and itemized all the unknown issues, including prices and time lines. Went above and beyond to make sure I could meet all my appointments for the day while my vehicle was being fixed. I have found myself a local gem and my new go to shop.
Ju-Lynda V
Summer and the guys at Affinity are top shelf. Had issues with the extended warranty on my vehicle not wanting to cover engine repairs and Summer really went to bat for me. Above and beyond what past auto shops have done. Super impressed with the quality of service. They really do put the customer first.
I recommend them to anyone looking for a good auto service center.
ANTHONY STEINMAN
Very Friendly Professional Team. They did a very thorough inspection of my vehicle and made sure to check with me before preceding with any repairs. Repaired my vehicle in a timely manner. I have no complaints with Affinity Auto or Their Team.
Trisha Story
Affinity did a great job. Their inspection during the oil change is very detailed. They offer suggestions for any services needed but are never pushy. They also rotated my tires. I walk away knowing my car is safe. Quality work and excellent customer service! I highly recommend this business!
Gaines Crew
This place of business is FIRST CLASS! They had to put a entirw new engine in our car & after having issues after we picked it back up, they took it back & resolved ALL the issues until they got it back & running. I can not speak highly enough about how they treated us & kept us up to date. Amazing customer service. It was that small town love in a big city. We found our new mechanics. Thank you from the Gaines Fam!
Benjamin Ozbun
I needed a tire and wheel balance. After three failed attempts to balance at one of the chain service centers, I came to Affinity. They fit me in their tight schedule and fixed me right up! Highly recommend!
Will Barnes
The team at Affinity is amazing. They have excellent attention to details and friendly service. They went to bat for me in trying to get in touch with the manufacturer for a warranty. They work hard and their work is excellent! Check them out if you need any work done to your vehicle or you just need basic maint
Rhonda King
What an awesome repair shop! We were out of state when our van broke down on a Friday afternoon! Summer worked with us and assured me the guys would look at car as soon as the tow truck could get it to them. She was able to calm my fears and even helped get us set up in a hotel! They fixed the van and alerted us to other maintenance issues for the future. To top it off, the work is covered by a nationwide warranty service. Amazing!! I highly suggest you contact them for your automotive service.
Staci Martines
My son is stationed at McConnell and we were in need of services for his 2004 Jeep (I live in California). After reading other online reviews we chose Affinity and we were not disappointed! Summer and staff were super knowledgeable and accommodating. The quotes given were detailed and prices were competitive. Thank you Affinity for helping out our service men and women and their families!
Rebecca Gray
The car is older and the original parts are starting to fail, which is to be expected when it is over 20 years old. Struts and bushings were replaced, but then a noise developed near the wheel. We waited to take it back in case it was a rock from the driveway stuck inside the brakes. The noise continued and then it started running rough with the check engine light flashing. Affinity got it towed into their shop and found out it was faulty parts they replaced under warranty to fix the noise. One coil had to be replaced and now it runs good again. The bill was way less than we expected. Appreciated the honest warranty work and service with integrity.
Ethan D. Caylor
Summer at Affinity Automotive got me an urgent appointment quickly, and she even had a loaner car waiting for me so that servicing the car didn't take any more of my day than it needed.
Their inspection comes with an online, annotated, color coded checklist that puts urgent points higher on the list so I know what I need to have done on the car. When I asked about the car's notes, she explained everything the techs saw and helped me prioritize my next maintenance tasks and repairs.
I highly recommend Affinity Automotive.
Sherilynne Ploughman
Asked to have my air conditioner checked as it was putting out warm air on a fairly warm day. But when they checked it on the 25th, it was pretty cool outside and the air conditioner was putting out 40 degree temp air. So taking the car back in on the 29th, which will be a warmer day to see if they can figure out what's going on with the air conditioner.
Paula Voth
Very competent and thorough. Feel like my vehicle is personally important to them. I am confident on road trips that my vehicle is in good working order and I will reach my destinations safely. They have given trusted advice on tire replacement and got me a great deal on them. The fact that Summer knows so much about vehicles is impressive. Affinity is a super team
Kristy Donivan
We took our 2004, E-350 into Affinity Automotive to get the AC fixed. At first, we thought it would be a 1-2 day fix, however after replacing the compressor and the clutch they found out there were also hoses leaking. Instead of purchasing new hoses they had them repaired in town which saved a lot of money. At one point my husband was angry about how long it was taking, but James and the tech were very patient and courteous explaining all the problems there were with the AC on the van. By the time we left my husband felt much better and knew they were doing their best to get our van fixed correctly the first time instead of just putting a band aid on it to be fixed later. The tech worked very hard at checking and making sure it was taken care of. I appreciate the fact that they have a Master Tech working on our van. Summer and James were very courteous and went out of their way to take care of us including getting us a rental vehicle large enough for our family. Our AC works very well and we are glad to know there is a 3 year/36,000 mile warranty on it. They did an inspection on the van and had a list at the bottom of our receipt of things we might like to have checked out in the future. I appreciate that they were not pushy about bringing it back to have those things fixed. Though it took longer than expected to get the AC fixed, I'm glad it was done right the first time! We will be recommending Affinity Automotive and using them again.
Pareekshya Bhattarai
Summer is fantastic to work with, every person in the business is very knowledgeable and experienced. They explained what was exactly happening. My car was literally an oven which now feels awesome. They were affordable than some places I went to in the past.
Donald Folts
I took my car there after going to a couple of different mechanics to NOT get my issue resolved. They did a diagnostic on my car and let me know exactly what needed to be repaired to get my car back on the road.
After a lot headache and frustration, I think I've found my new mechanic.
On a side note these people are awesome!!
Thank you for everything.
dbperc7
Very professional and proactive. They helped with tire selection and scheduling when I had to change appointment time. No hassle, very honest about their work and cost. Friendly and respectful staff. This will be my new auto mechanic. Thanks!
Julie Brown
This is a great place to bring your vehicle! They are friendly, professional, trustworthy, and give the most fair price! We really appreciate the pictures & updates, as well. You can tell they care about you & your vehicle! Our thanks to everyone there! Very happy with our repair, cost, and customer service!
StraitGateTRÉ
I truly couldn’t be any more satisfied with Affinity! I appreciate the fact that they send pictures and videos with detailed descriptions of what the issue(s) is and the recommended corrective action as well! Not only is there comfort in receiving a text message with a direct link to review your vehicles overall health and diagnosis but the consistent communication is a major plus as well. They’ve just recently serviced my vehicle for a third time in a span of about three years (different reasons of course) and each time it seems I had my car back as quick as I dropped it off - the service is very prompt! To add the cherry atop, they also offer about three different l, great financing options... which we all know a lot of shops don’t! Thank you much Mark, Summer and the rest of the Affinity team!
Kitti Ploughman
Friendly fast service. Great people. Thoroughly checked my car during routine oil change and provided pictures of each point to my phone, before I paid. Highly recommend!
Christopher Rounds
They are so great in that, not only, are they competent, professional and trustworthy to do the work right... but they also did a FANTASTIC job giving a no cost assessment of my vehicle top to bottom and prioritizing what needs to be done. With it being XMas time I was super impressed at how non-pushy they while still being diligent in helping me put together a maintenance and repair plan that works with my budget and is going to keep my family safe!!! I really can’t say enough about how AWESOME Summer and the team are. My family are customers for LIFE!!!
Jeff Moore
The team at Affinity Automotive was amazing. When I arrived they were expecting me and got my car in right away. They were also very helpful by letting me know about upcoming maintenance that I should plan for. Thanks Mark and Summer for all that you do. I would highly recommend them for all of your auto service and repairs.
Becky Vanderhoff
Affinity checked my car out to see why it wasn’t starting. It ended up being a repair I was not willing to pay for. I didn’t have Affinity fix it because I got a new car and scrapped that one. They were very professional, nice and helpful. I will send people their way and go to them if I happen to need my new car fixed.
Anna Jackson
Everyone is so nice here, and I never feel like I’m taken advantage of (like I do at Jiffy Lube, Firestone, dealerships, etc)! I drive across town just to go here because I know my car and my wallet are well taken care of. I get honest feedback about what my car needs and when I need to get it done. I highly recommend taking your vehicle here!
Amber Bomboy
Affinity is always great! They give detailed inspections with any service and are always straight forward and make sure you know everything you can about your vehicle and everything they do. Summer, Mark, and Kyle always give us the best customer service and listen to everything we say.
Mae Williams
I was having issues with my Acura MDX and decided to take it to Affinity because of the 5 Star Rating. This company was thorough and honest. They fixed the most urgent issues with my vehicle. It cost me bundle of $$ to get it all fixed in which my vehicle sorely needed it and if you really want the honest truth, it was my fault for not taking better care of my vehicle--now I know. I have scheduled another appointment with Affinity for the less urgent needs. If you want your vehicle fixed by an HONEST company take it to Affinity. I'm so glad I did.
Christopher FERRIS
They had the right tools for the job. I can say above and beyond my expectation as always. Great friendly atmosphere well educated Summer and Mark are great to work with, very dependable, trustworthy, I wouldn't trust anyone else with my vehicle needs. THANK YOU GUYS FOR ALL YOU DO. YOU ARE SUPER.
Dalton benedict (Colipsen)
The staff are really friendly and they have a pretty good system for tracking what your vehicle needs and also what has been done to it for each visit.
I had my Mazda 3 in for it's 60K maintenance check and the service they provided was pretty phenomenal. No serious work needed to be done but their system readout after inspecting the entire thing gave me piece of mind that my car was in great shape!
Dana McVay
If you want the BEST SERVICE in the area for your luxury vehicle repairs and maintenance, Affinity is it! These people go above and beyond the call for you start to finish!
Their honesty and INTEGRITY speaks volumes!
Thank you Affinity team!!! As always, a job well done!
Dana M 😊
Sean Di Paola
By far and away the most engaging and easy to work with automotive specialist we have ever brought our vehicles to. Their work is air tight, they document so much for the customer to review on each system of the vehicle, and communicate regularly throughout the entire repair / service. We have had nothing but the best experiences with Affinity.
Executive Director
Great customer service. Kept me informed throughout the steps of the process. Hybrid was dead; they diagnosed the problem and replaced the hybrid battery. Gave me a very thorough detail of other issues that are not critical but need to be addressed soon. Excellent work and great communication through Summer. Thank you, Affinity Automotive!
Dorothy Rood
Wonderful customer service! Excellent work! I love that I can make appts, or contact them using text, email, or phone, and they respond right away. Estimates are easy to understand and Affinity is happy to discuss work. They were even reccomended by my garage in CT when my college kids first came to KS. 5 STARS!
Timothy Emerson
I'm a brand new client to Affinity, but I can tell that I will keep coming back for my automotive needs. I met Summer and Mark within my first few minutes in the shop and immediately felt at ease with them taking care of my truck. They seem to have a strong work ethic and sincere integrity. I look forward to a long professional relationship with them and their team.
Update - I still love this place!!
Jack Kendall
I went in for an oil change and to get a knocking sound checked out. They had very quick service, and saw that one of my belts was knocked loose a bit, they put it back in place and tightened it, and my car has been running so much better than before! I will definitely be coming here for any future problems that come up. I would recommend for anyone who wants great service for a very reasonable price!
Kenny Matthews
I always use Affinity as they are conveniently located for me. They are always quick to accommodate me and diagnose any issues I may have.
Very knowledgeable and friendly. Highly recommended.
Thomas Lewis
Again, another excellent experience. My problem was diagnosed quickly and correctly, and the same with the repair. The estimate was spot on, in fact, the final bill came in slightly below their estimate. Summer and Mark run their shop professionally, and aside from that, they are good people and really fun to talk to. Affinity Auto is my go-to place for auto repair and servicing.
Isaac Dean
I've always had great service from this shop, they make sure my car is in working order and always seem to go the extra mile to make sure I am a happy customer. Been going here exclusively for the last three years.
Best experience I have with them was around the July 4th holiday in 2017 when I had a flat tire for my 2013 Genesis 3.8 Track... very hard to find new tires(or any part for that matter) for this car locally, but they drove to get the tires out of state and had them on the very next day, and at a fair price.
Highly recommend.
Alicia Ellis
James and Summer were both amazing in working with me and keeping in touch while we were waiting for the insurance adjuster to process my car. I would recommend using Affinity any time you need auto repair in Wichita. Top notch service!
Nick Havel
I have been very impressed with the honest, trustworthy service. I have taken all my vehicles to After Hours Auto. I have referred others that have received the same excellent service. All services were excellently done, plus important issues were also found and pointed out for my consideration, proving "an ounce of prevention is worth a pound of cure". You won't find many shops out there that will take care of you as much as After Hours Auto.
Paul Washington
This team I can always count on, for our car needs. They are warm and welcoming and take on all problems. They are all fully experience and know exactly what the current and potential problems are, and how to fix them with the most reasonable price. THEY WILL NOT WASTE YOUR MONEY ON NONSENSE REPAIRS. You will walk in a customer but will leave feeling like family. They put honest, professional, and clean, work in our vehicles and I will not go anywhere else!
William Moore
Very professional staff, very thorough service that comes with a hand and easy to read document via your email that shows exactly what they did to fix the vehicle
Shemeka Carnes
Outstanding!
I couldn't ask for better service. They were considerate and understanding of my auto and financial needs. I stayed informed through the entire inspection. Prepares were then made in accordance of my presents needs and my future plans for my vehicle. They even made sure I made it to work on time!
Paula Davis
Summer is a very sweet lady very professional... I experience was a blessing will continue to bring her vehicles to them.
It's good to feel like you are working with honest people. God bless them and their business.
mario diamonte
Very impressed , from step one to the car being done. I took them a car that I had been working on myself and couldn't figure out what was wrong.They took down a lot of notes when I brought my car in and really payed attention to what I was saying. From there they gave me a good idea of what was going to be done to diagnose it further. Each step of the way they kept me well informed and told me step by step everything that was done. My car was fixed and running better than ever in no time, no parts just labor. I recommend them highly.
AM on the Road
These last few months have been a nightmare for me. But Mark and Summer have made the sting not hurt so bad. Both of them, as well as their staff, are extremely knowledgeable and compassionate in handling vehicle issues: especially monstrous ones.
They have been there every time I've called, are prompt and thorough in their communications, they take time to listen to me, and treat me as family.
The first time my transmission failed, they performed detailed examinations and presented me options for repair we discussed together. Not only did they have options for the transmission work, but they found a place they have personally toured out of state that would guarantee their work and parts for a rebuilt CVT for nearly 8 times what Nissan would guarantee. They did the leg work for me and because of this I was able to make an informed decision. The price tag hurt, but that was not their fault: just the nature of my need.
Fast forward 1,000 miles when the transmission failed again during them taking it out on a test drive after I brought the vehicle to them in an emergency. Not only was Mark stranded and had to call for a tow, Summer stayed at the shop while James drove me to my car to pick up Mark and get my personal belongings out.
They towed the car back to their shop, started right away on the warranty claim, had another transmission shipped in a couple days and had it in and ready in a few days! They even reluctantly waited to let me have the car back so they could spend time with it another day to monitor the behavior of the newer rebuilt transmission longer. When I picked it up the next day, I was handed my key fob, had a great conversation with James, and left...not having to pay one cent...because of the warranty from quality places. What a place of integrity and standing by their word! A rare find these days.
And although the first rebuilt transmission failed quickly, I am not upset with the company that did the rebuild...they are leaders in starting to rebuild these CVTs when other places won't even touch them, and the process is still a learning curve.
All I can say about Affinity and the company who rebuilt my transmission is top notch and they are people of their word. They truly have your best interest at heart. And they will source products for you from reputable companies that stand by their products.
Now, not all warranties and coverages are going to be the same for everyone's situation. BUT what Summer and Mark tell you, they say what they mean and mean what they say. I'm not even sure I'm out of the woods yet with my vehicle, but I know they will help me every step of the way.
I have been telling everyone to take their vehicles to them. I hope you do and I will be now seeing Affinity for any need I have. Thank you so much, loves to you for helping me through such stressful times!
Caden Koehn
What a wonderful, very clean, and friendly shop this is! A couple of my co-workers and myself came here onsite one evening for an OSHA Safety Meeting Class. Mark and Summer were very hospitable! We got served a hot, tasty supper catered in straight from Olive Garden and than had the meeting after supper. I could tell that when I walked into the shop for the first time that Mark, Summer, and the rest of their employees are very particular in what they do. Everything from the floor to the toolboxes was all nice and clean. (Even the waiting room in the front office was clean, smelled fresh, and looked inviting!) The shop floor was so clean that you could hardly see a grease or oil spot on the floor! I would definitely recommend this shop to anybody that has problems with their vehicle(s). Mark and Summer are great people to deal with and will provide excellent, customer service to you with a smile!
Ron Diel
The folks at Affinity are friendly and honest. They have earned my respect, my business and any referrals I can send their way. I cannot recommend them highly enough.
Ben Sirmans
Had my daughters car in and Summer was a delight to deal with. Would suggest Affinity to anyone! Fair pricing and excellent customer service!
Jielin Wang
I recently moved down to Wichita and my car needs some work done. Affinity was very professional and fast at what they do. Quality service. Summer and Mark are awesome! Highly recommended.
David Kortje
Mark and Summer have provide service for my vehicles for the last 10 years now. They are completely trustworthy and flexible. Always get me in in a timely manner and finish when they say they will. I have recommended them to pretty much everyone I know.
Jean Ehren
The family at Affinity Automotive make this place "Affinity". I am very pleased to have been one of many people whom has had the pleasure of meeting Summer whom I know is half owner and Skip who was the mechanic that did an excellent job getting my fill plug out of my front differential carrier. I look forward to doing business again with Affinity Automotive.
Isaac Thomas
I definitely enjoyed my experience with Affinity. They were very kind, professional and knowledgable. Seemed to be a family oriented business and they went out of their way to save me money and get me the best deal. Would never hesitate to recommend them!
Clayton Arnhold
I have been taking my vehicle here for many years now. The staff at Affinity Automotive are very honest and take pride in their work. I have never left here disappointed.
Paula Yaussi, KW Signature Partners, LLC
They did a diagnostic of my 2014 Cadillac SRX. Found the issue, sent a link that detailed the inspection of the vehicle and the cause of the problem. Didn’t make repairs until we gave the go ahead. Kept their word on when they would look at the vehicle and didn’t perform services we didn’t need. If I could give them 10 stars, I would!
Rob Walston
Outstanding is the word I would use to describe the customer service and repair work that Affinity Automotive provides. My 2004 Wrangler Jeep was really starting to show its age due to high mileage. They went through the entire Jeep from front to back and repaired everything including replacing the engine with a new rebuild Jasper motor. My Jeep runs great now and I couldn't be more pleased. Thank you Mark and Summer for the excellent job you did.
Bill Wiggins
As a former mechanic my experience with Affinity Motors was incredible! Summer went out of her way to keep me informed on the progress of my vehicle and Mark and the other technicians did a first rate job on my vehicle. I would 100% recommend Affinity Motors to anyone needing auto repair.
joshua barbee
Some of the best people. They worked with me to make sure we were able to get our vehicle fixed with what we could afford. They went above and beyond in our situation and we highly recommend taking your vehicle to them/.
Justin Johnston
i want to start off by saying mark and summer are amazing people and have a awesome business who cares about their customers. i have been taking my vehicles to Affinitiy Autos for about a year or so any time i have problems with my cars, i had my wifes car towed there couple weeks ago due to it not going into gear, a day later summer called me and told me what was going on and what the problem was with the car and turns out it was internal transmission problems. she gave me different options on what they could do and i chose the best option that fit my finances. one thing i like about affinitiy autos is they will send you a text about the inspection of your vehicle and will post videos and photos of the stuff thats wrong on your vehicle or whatever the case maybe(i.e worn tires, loose outter tie rod etc)
they also have credit financing if you cant afford the bill so you can do payments. I Strongly recommend Affinitiy Autos for all your vehicle repair needs!! thank you mark and summer.
Thomas Isaac
Extremely friendly place. Summer will make you feel welcome from the minute you walk in. Their diagnostic tests second to none. Their tech is fast and accurate. They treat everyone like family. The only shop that is allowed to touch any of my vehicles.
Cori Patterson
The crew at Affinity go above and beyond, pay attention to the little details and do it all with integrity. Summer and Mark and their knowledge of all aspects of auto care is the best I have ever seen. It’s feels good to know my auto is in the hands of people I can truly trust! ❤️
Aldo Garcia
I live out of state and had a vehicle diagnosed by Affinity
Summer was always available to answer all my questions and was honest on what repairs my vehicle needed.
A detailed email with full diagnostic was sent to me along with pictures of repairs needed.
Thanks for an easy and honest experience.
Aldo Garcia
Albuquerque NM
Iva Williams
Summer and Mark are amazing. They went over all my options, sent pictures and told me the price before completing any work.
I highly recommend them for all your automotive needs. Bonus. . this is a VETERAN owned business.
Chris Armes
I chose Affinity for an oil change and to repair a small oil leak. They were polite and professional. They performed a thorough inspection, after which they sent me a comprehensive electronic report with digital pictures. They recommended a power steering fluid flush (I knew beforehand this needed to be done, but I didn't let on) and they advised that the coolant was set to a warmer freezing point than they recommend. I okayed them to flush the power steering system and adjust the freezing point of the coolant per their recommendations in addition to fixing the oil leak and changing the oil.
After receiving the parts required, they completed the maintenance requested. They assured me that the tech. had cleaned the area of the leak but that there might be a small amount of residual fluid remaining. I paid the bill, a little over $300, which I thought was very fair.
The next time I filled my fuel tank was 3 or 4 days later and part of my routine is to check engine fluid levels during fuel stops. I noted that the engine oil level was about 2 quarts low and added oil. I also noted that the coolant reservoir fluid level was well below the "minimum" line on the reservoir.
When I got the vehicle home, I crawled under to see if I could find a reason for my engine oil to be low and found that the pressure switch that they had identified as my original oil leak was still leaking. Since it was after hours on the weeked, I sent them a text explaining the situation and asked if we could make an appointment to resolve these issues. When I woke up then next morning, they had responded to my text and asked if I could bring the vehicle back immediately.
I bought the vehicle back, explained about the oil leak and that the coolant level in the reservoir was also very low. Again, the representative behind the counter was professional and polite, he said "maybe an air bubble had worked its way out of the coolant system" and asked for the key so they could put it in the bay for another inspection.
I didn't hear back from them for the rest of the day as I went about my normal routine so as closing time approached, I decided to make my way back to the shop. As I was walking up, I saw that the tech. was pulling my vehicle out of the bay, he slowed as he approached me and rolled down the window. He said everything was complete, he was going to take it for a short test drive and I should be good to go.
As he pulled away, I walked into the office and chatted with a couple of customers and the receptionist. As the tech. pulled back up with my vehicle, I asked how much for today's work and she said "No charge, its covered under our warranty. " I thanked them and walked outside. As the tech. was getting out of the car. He handed me the key and said, you're all set. I asked if he found anything wrong with the coolant system that would explain the low coolant level. He said, no, low coolant level? I didn't see that on the ticket? I said ya, we should look at that too. So he took the key, pulled it back into the bay and popped the hood. The coolant level was still very low and he said he didn't see any other issues as he added coolant to the required level.
I'm giving Affinity a 5 star rating because of great customer service, because they inspected and found a maintenance issue (power steering fluid) and didn't try to sell anything unnecessary and also because it's easy to stand behind your work when everything goes as planned, their willingness to stand behind their parts and service when things don't as well as excepted shows true integrity and commitment to an outstanding customer experience.
Kane Guerrero
Great customer service and great work done to my car. Always get the top notch service and they are very friendly. Great on price. If my car is down and if I need a car they had one ready for me to take until service was done on my car.
Janey Stahlman-Davis
AFFINITY AUTOMOTIVE is the best place to get your vehicle serviced. Their HONESTY, INTEGRITY AND QUALITY WORK are unsurpassed! My vehicle needed extensive repairs and I was able to make an informed decision with the information they provided.Thank you Summer and Mark and may God bless your hearts and business! Y'all rock.
Brian Lewis
Extremely caring and knowledgeable. Had no problem taking time to explain issues with my vehicle so I understood exactly what was wrong. They gave recommendations of what needed fixed and had no problem in fixing only the issues I wanted fixed without any pressure to do more or doing more without asking
Kathy Lawrence
They did a great job with my new tires & oil change. They are honest & professional!
Suzy Shoemaker
We love this place! They are very knowledgeable and very honest. They will always work with you and try to accommodate you in any way they can. Summer, in the office, is a gem.
Season Wedman
As ALWAYS mark and Summer provide the very best. Took “Tom” in (F-350) for AC and unbeknownst to us needed tie rods. So now on road for 13 hours and it drves so much better. And fixed the horn! We are backed nationally by AAA with Affinity, so we can travel with confidence. Love Affinity Automotive.
Carelene Temple
I've taken both my 2 cars there to be serviced.
I am told up front what they will try to accomplish the fix. Very honest. Will not give you the run around. Very friendly and knowledgeable.
Malissa Burghardt
Thank you Summer & all at Affinity for getting my timing belt replaced! Then going above & beyond to help my stepson find a mechanic shop in Lawrence, KS to figure out what is wrong with his vehicle. We are customers for life!
Always professional & answer all my questions. Affordably priced as well.
Ashley Doby
Even though the results were not what I wanted to hear, the staff was thorough in their explanations and gave me advice for the future. I loved that there were pictures and videos of everything that was wrong with my car and a call was always made before any services performed. Great people and I will be going back!
debi Ellement
Summer and Mark went above and beyond for a service station. Our van broke down when we were driving back to Canada. Summer arranged a hotel and ride. Our van was fixed under the estimated cost. Summer turned an otherwise unpleasant experience into an adventure. We highly recommend Affinity automotive Services!
Michael Prosperous
I just want to say this business operates with integrity, and they do a great job! Being new to the area it's hard not knowing too many people to give you a ride, they gave me a ride to work while my truck was being worked on. A great business to go to.
Rusty Krehbiel
Affinity did a wonderful job fixing my brake issue. Mark and Summer were extremely helpful with the complete process. Highly recommend them.
Robyn Nelson
Affinity Automotive is the only mechanic's shop where I have received photos of my pickups diagnostics prior to work being done slwith their recommendation on what needs to be done. Absolutely first class all the way!
Derreck Anders
I have been using After Hours for several years. Very Informed and Always Friendly and Helpful. Everything you need, A/C, Oil Change, Tires and more. Each time I go on a road trip I go in for a "check it out and fix it" before I go. Great Job Guys and Gals. Female Friendly, I send my wife in no worries!
Laura Candy
Affinity was prompt, professional and courteous. They were very thorough. Highly recommend!
Mellissa Nash
A bit pricey but they dont try to pressure you into buying more things that you dont need like JIFFY LUBE. They do full inspections and send you pictures and videos of what they did and whats wrong with your car. The receptionist is very kind and patient and even remembered who I was from just a phone call. Ill probably go back again.
Courtney Drake
Quick, polite, and educational services provided so you know what’s wrong and how they fixed it. Love that they take pictures and make it simple for those who aren’t handy! Definitely recommend going to affinity for all automotive needs!
Karen Tuvim
They are very pleasant and professional. They started at the appointed time and did a great job with the repair. I have used them before and will use them in the future when needed.
trenton miller
I called several places with good reviews and this place was by far the most professional. They answered all my questions in great detail and took great care of my car. I'd highly recommend Affinity Automotive.
Frank Horbelt
These folks take excellent care of their customers. I love that they take the time to explain all the options, and even take pictures of pertinent details of their inspections. I don't want to take my car anywhere else.
Rick Cowlishaw
An experience with Affinity Auto Services can prove that car repair does not need to be a hassle or stressful ordeal. Mark and Summer always have customer satisfaction in mind and they maintain a shop with people who understand and work towards that end.
Alex Russell
Affinity and Summer Guerrero are simply incredible! I came in to get my Honda CRV serviced and they were nothing but easy to work with - would recommend 10/10, this is the place to go!
Laor Vangdy
They're very detailed oriented, they took the time to take pictures on the parts of your car that needed works and took time to explained clearly what needs to be done in a very friendly and caring manner..Thanks Affinity Automotive!! Will definitely recommend to friends and families
Sue Wingert
They are very thorough and checked all components to vehicle. This has been our experience every time! And of course everyone is very informative and friendly!!!
Stacy Shanahan
Trustworthy. I know they are working hard to provide me with the best service possible. I've been bringing my vehicles here for almost ten years. Woman friendly business!
James Vaughn
Very thorough, and very trustworthy. They once spent two days finding a problem created by my previous mechanic, and didn't charge me a dime! I would trust them with any of my vehicles.
Jerry Rust
For honesty, integrity, and simply caring about they people they serve and the quality of the services they perform:; Mark, Summer, and their team cannot be surpassed by any ! Affinity Automotive ( formerly After Hours Auto) is unequaled in the auto repair business! " Thank You Guys"!!
Bernard Sledd
They took the time to analyze the problems with my wife's car . Wich is worth more than my weight in gold
Susan Bailey
What a great experience with these guys! They called and explained everything before doing the work. I’m very thankful to have a place like this to take my vehicle!
Alixx M
Affinity Automotive Services has unparalleled diagnostic skills which is why I repeatedly refer others here. There’s no guessing what is going on. They provide video of the issues and guidance to help prioritize repair urgency.
Jeremy McTaggart
Enjoyed customer service and extra step in documentation of service performed and picture taken of things that need attention ! Thank you Summer and Mark for always taking great care of my Tahoe!
Sherry Robinson
Once again totally satisfied with my overall experience at Affinity Automotive Services.Work has always been done right the first time.They truly care about the customer and safety and reliability of the automobile's they work on.
Aron Pfingsten
Great people, Great Service! I needed my tire fixed fast and they got it in perfect condition before I had to be at work! Highly recommend!
Morning Star
Called them up and asked about a brake job so i could get an estimate. They offered a price about half of tracys but was still kinda high but not horrible. Ok pricing. I just did it myself cuz tracys pissed me off so bad.
Dwight Meyer
They were very helpful after my accident, sympathetic to the situation and extremely helpful, I felt like I could trust their diagnosis of my vehicle, and take the appropriate action necessary to ameliorate the situation. Thank you again for all your help
Mike Ward
Affinity is one of the best places around. The staff is very helpful and trustworthy, with excellent customer service. They are very knowledgeable on all vehicles!
Jacob Becker
Fantastic customer service. Used pictures and video of my car while working on it to explain what they found and why the worm was or wasn’t a priority.
Nathan Linder
Did a tune up on my car and they did a great job and got it done quickly and at a fair price.
Cheri Koke
Very professional and easy to work with. I love that they are thorough and show you pictures that tell you where they are at on your vehicle. A real pleasure to work with.
Keith Jansen
They are awesome. Kept me up to date on the work being done. Never did anything with out talking to me first. Helped me get it to the shop and get it back home. Highly. recommended
Hydroponic Homie
They had the car for about 9 hours, but I was in a line and that's understandable, they do great work and even offered a ride back home while they worked on it, overall great experience.
J H
They tried to diagnose a intermittent issue I have. The issue could not be resolved, however, they treated me cordially and respectfully and were upfront about not performing any work without first approving it with me first.
Howard G
Very professional and straight forward repairs were 50 less than quote will definitely return for future service
G. B. W. Jr.
This is how a business should be ran. Especially when it comes to something as important as our automobiles. If you aren't satisfied with where you are taking your cars now I invite you to give Affinity Automotive Services a try.
Patti Farrar
Summer was very accommodating and helpful. Starter was replaced quickly and full explanation of cost. Will definitely go back here for any future service.
Randle Morris
Very nice people to deal with .they work with you and try to give you options that your able to afford. They were really thorough in there inspection would definitely go back for any work needed.
Embolis
I love this place! Owned and operated by veterans. Summer will make sure to take care of you. Not once have I felt that they were over charging and or trying to sell me services that I did not need.
Tracy Warry
Communication, services, and the professionalism they showed with every repair made or not made. Gave detailed findings and suggestions. Overall experience, highly recommend for any service.
Dennis Wright
They are very professional and curious and always ensure me on the quality on all of the vehicles that I've brought them for repairs.
Loralee Jones
They did great work on my vehicle and the customer service provided by James was outstanding. You will be pleased.
Nicholas Eaton
After hours auto repair does a great job on the services they provide, but it is their customer service tgat stands out. They have always done a wonderful job with a personable touch.
joshawn “Jojo” ricketts
I was out of state visiting for a week the night before my departure my car begins leaking i took it to After Hours the lady receptionist knew my car better than i did and was able to pinpoint visually where the leak was coming from and give me pointers and peace of mind explained everything in grave detail so id understand my car went in the next morning it was diagnosed and fixed and i was back on the road by 430... car went threw multiple quality checks from different levels of advocates to ensure work was completed and problems were fixed correctly... impressive ....also they offered me shuttle service to and from work.. i meet the owners who by the way are simply amaizing down to earth honest and determined to prove to u that good quality repair services are still out there and will not break the bank doing so... no hassle over things i didnt need no pressure buying.. hands down the best repair experience ever i recommend to anyone in area with car troubles they are not just auto repair they are family .. thanks again oh and i made it back to my home town safe and sound and no leaks present
Jeremy Dennis
I had an excellent experience! They clearly take their business seriously and look out for the needs of their customers.
Michael Mitchell
Awesome customer service. Easy to text or call for questions. Friendly. Love the software that allows you to see what the technicians found. It tells you a description of the finding and pictures with it.
Jami Swalm
Very kind and professional. I would recommend them to anyone who needs automotive repair
Stuart Countryman
Very nice owners. It is nice to find a mechanic who I can trust to do the work needed without trying to sell me something I don't need.
Ron Bush
Very knowledgeable about automobile care and up keep . Great customer care family owned .I will definitely go back .Im very pleased
Tobias DiGennaro
Great service. I feel like they care about creating a relationship with their customers. Gave advice, followed up to check that things were good.
Olivia
The service here is excellent and would recommend to anybody. They will work with your schedule and will take care of anything you need. I won’t go anywhere else.
Lia LaBroi
Great service provided, very honest and trustworthy employees. Quick and efficient turn around,They definitely have earned a long term customer
Timothy Clough
Awesome service. James and Summer were great. They take a little sting out of the cost of car repairs.
Tyrone Taylor
They have great service and people, worked from my warranty with no problems and got my car squared away.
Trevor Bowman
Very friendly staff and great service on my vehicle. I will continue to use them for my automotive repairs/services in the future.
Fred Sowell
These folks at Affinity are somply the best!
They give you honest and real answers to all questions. They do GREAT, thorough work and their integrity is tops!
Jeri Edwards
Very helpful, always have time to check out our vehicles when we need them, and affordable service with a smile!!!
Anthony Freeman
I have been a customer of Affinity Auto for years and they have always treated me well. It is my intention to continue to do so for years to come. They really care about their customers and their cars.
Emma
Every time we have been there we have been satisfied with their service. Nice people to work with.
Max Albin
Very fast, friendly and reasonable priced service. Was pleased and will definitely use again. Highly recommend!
Greg Simon
Great business to have work done and talk to did a great job on my alignment will definitely go back when the time comes
Judy Wilson
Always thorough with everything!
Super Excellent and Honest People to do business with👍👍👍 …
Denise Blake
The Affinity team is so helpful and friendly that I would not go to any other place. Summer and Mike help their customers to no end.
Melissa Stout
Absolutely love this car repair place. I recommend everyone to call. They are fair & get work done right.
Jeremy Anderson
Great auto repair shop. Very knowledgeable and honest!
Aaron Wosylus
I needed a battery for my truck and they were ready to help! They installed a new battery and got me back on the road.
Tai HaTranDuc
He's a kind person. He pumped my tire for free.
Mike Lawson
Even though there were some problems with the service, they made the situation right. I would like to thank them for their integrity.
Art Prater
They were very professional and courteous. They just what said they would do and kept me informed every step of the way
Shawn Lawrence
Always take my vehicles here. Mark and Summer run a top quality shop! Thanks! -Shawn
James Murphy
Absolutely phenomenal service, took great care of my Volvo
Rhonda Burkert
I trust them completely with my vehicles. They never over sell and are honest.
Dennis Rymon
I've always received the highest quality service from this shop with a warranty I can depend on.
Kim Russell
I was very impressed with help they gave me! I would highly recommend them!!
Ronald Gray
I was very pleased with the quality of work performed. I will gladly use them again.
Jayden Martinez
Great custom service experience wouldn’t take my vehicles anywhere else in town
Gabriel Costilla
Super professional, honest, and fair prices. I can't recommend them enough.
Isaac C.
Very friendly, knowledgeable, and professional. Services far exceeded my expectations. Highly recommended!
Corey Wren
Affinity is the absolute best. From knowledge to craftsmanship to integrity this shop has it all!
Iguana Tony
We were treated very well, the bill was less than expected!
Michael O'Brien
The detailed report was a good touch and helps with record keeping.
Deanna Macfarland
I loved how they was fast and always let me now what was going on with my car
Regina Flowers
They fix tierods and wheel alignment the service was great 👍 …
Liliana Garcia
Wonderful service and very thorough! Will definitely be using their services in the future.
Mark Guerrero
Did excellent work will highly recommend them.
Sabrina Guerra
Everyone there is super friendly love this place I have found a forever place to take my car
Rodney Emery, Jr
Awesome people, we have been using them since they were after hours
Avery woelk
Always great costumer service and the best quality work. I will always recommend going to Affinity.
Parker Smith
They were quick with diagnosing what was wrong with my car!
Connie Frederking
Affinity Auto it's a great place. They are fair and honest.
Alice Sanders
WONDERFUL
Brad Carter
Always do a fantastic job and are very professional, would highly recommend!
Austin Kinzle
Unbeatable husband and wife team! Customer focused and quality service.
Dawn Mawby
Like that they were honest with me! Not many places left like that!
D A Adamson
Great service and close to work ride furnished to and from summer is the best
steve mayer
Good people. They do great work!
Johnny Richardson
Very friendly place and would do business here again and will recommend my friends.
Paul Adams
Exceptional shop with helpful and friendly staff. This is a AAA approved facility.
gary grubbs
Great place to get work done on your cars.
Dennis Bunker
Great customer service friendly employees honest great job
Mel Ryder
Extremely kind and thorough, will happily come back again and again
NGUYET NGUYEN
They were really friendly and helpful.
daniel edwards
Will always go there to get my vehicles worked on.
Randy Eaton
Great service and they get right . Highly recommend!!
Oscar Interiano
Very professional and honest folks!
Evelyn Fleming
Very honest and knowledgeable. Great people .
Phil Webster
Great people that care about the customers they serve.
Larry Morriss
Very good job and courteous to deal with.
Steve Joe
Honest people that provide great service.
Robert Paton
Was very happy with service
tim guerrero
Great people and work. Financing available
Cassandra Luder
Always great service from them!
Mike Suellentrop
Great family owned shop!
evylene kackley
It was very ni ce place
Brooke Mueller
Very knowledgeable and honest.
Broc White
Great People! Great Service!
jaleesa adams
Informative and great to work with!
robert deakins
Great customer service.
Larry Brewster
Great place, great service
Carla Wade
Will return for future services
Greg Brown
Awesome people
Penelope Gerlach
Honest, friendly people.
Sherry beasley
Loved the service
Lola loredo
Excellent service!
JAKE JACKSON
Excellent people.
steven nesmith
Grate place
Hussain Mahdi
Professional
Kucci Smith
Excellent worth all 5 stars
Ryan Kittrell
This was my first time using Affinity’s services and will be back. They are very thorough, professional, and responsive. Highly recommend!
Erasmo Carrasco Cadena
Very good service and very professional all the repairs were consulted before doing them and they asked what they would like to do highly recommended