Reviews of Santos Automotive Center Inc. (Auto Repair Shop) in New Orleans (Louisiana).

Santos Automotive Center Inc

179 Reviews

100 Comments

Auto repair shop

Auto repair shop

2637 Conti St, New Orleans, LA 70119, United States

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Information of Santos Automotive Center Inc, Auto repair shop in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Santos Automotive Center Inc

Popular times

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Reviews of Santos Automotive Center Inc

Cheryl Charming

My dad was a mechanic so I'm comfortable around automotive shops. The smell reminds me of my dad. I asked for something unusual (attaching a Flying Goddess hood ornament). Two shop owners told me no. But when I called Santos Shop, I was greeted by a welcoming voice who listened to what I was looking for. She said, "Well, I don't think we've done that before, but, swing by and we'll take a look." I did and they looked and took on the challenge. The owner, Arturo Santos reminded me of my dad. He was guiding his four bay mechanics but also taking on jobs himself. And he took on mine. He said he would do it for an insanely low price and I accepted. He then said he can't do it for another two hours because others were ahead of me. I came back in two hours and Arturo got to work. I could see the job was taking longer than he thought (the hood was double paneled), but he didn't give up. I paid double the price he originally told me and slipped him a tip. I will be back.

Dallas Wonderland

This place came highly recommended and for good reason. After going to several other shops in town who wouldn’t even take a look at my vehicle, the owner here was able to diagnose and find a simple fix the same day. He even offered to give me a ride in his car to go get the part. I can’t praise this place enough. My experience was fair honest and delightful.

Gleam Pro

Had fuel pump replaced on my F150 at Santos Automotive about a year ago. Tow truck dropped it off on a Thursday, drove it home Friday. When Santos called the next day and said my truck was ready, I was not expecting them to repair my truck that fast. Not one problem with my truck since then. Good mechanic shop and they work fast.

Taylor Reinhard

The team at Santos truly takes care of you. They are honest and do great work. This is why we continue to take our vehicles here for service. Mr. Santos still drives your vehicle to make sure the work they did is correct before you are called to pick up. It's nice to see people still take pride in what they do and care about the customer!

Bernard Picot

I have visited the shop in the past with 2 different vehicles with good results , after getting my vehicles back. But trying to get your vehicle their now takes a miracle. They are so back up with cars . I should know I've been trying for 2 months now. So if you are waiting. Good luck.

J Jarczol

Great service and very helpful staff. Me and my friends are from Poland and we were just passing thru NOLA when our car started making an unsetteling noise. The guys immediately took our car and diagnosed it. It came out that it was a small issue which they fixed and didn't charge us a dime!

Melanie Parent

They have been fixing my car for years (7) now and never had an issue. The mechanics and wonderful woman at the front know you and you’re family. Great family owned shop with excellent service! For every accident or issue I come to them. They have fixed two of my cars now and get a good deal on parts and service. From power steering issues, to lights on, to changing all four of my balding tires. They’ve never cheated me and always gave me the best quote. They are quick to only had to leave me car there overnight twice one time while waiting for a part and the other time I dropped my car off late in the evening.

Jumi Ekunseitan

While I did not bring my car here for service, I called in about an issue, and the receptionist was extremely helpful. She went out of her way to try to locate the part I needed somewhere locally. When the first option fell through, she followed up later in the afternoon with another option. I really appreciated her professionalism and kindness, in what was a very stressful moment for me.

Kenny B

I went to Santos for an alignment after putting in new parts. They aligned my car promptly, and alerted me to a slow air leak in my front tire. The mechanic helper not only identified a small hole,, but also plugged it free. They give great service.

Llon Mark Lagarde

I'm a longtime customer. You can depend on Santos Auto to get the job done right and in a timely manner. The pricing is fair and the service is excellent.

James Cole

Went in with a dead battery. Very helpful, and prompt service. Thanks!

KEISHA DAVIDSON

It was really quick. I waited for my repair. They were honest about my repair needs. The waiting room was comfortable. The staff was very informative.

Arianne Stechmann

I brought my car and they told me one price and when i went to pick it up it was 70 dollars more with no warning. Well i wouldnt pay it but i still wanded up paying 30 extra. They need to call if thetes a price change. The work was ok.

Ghaffaar Clark

I brought my wife's car here for brake pads, because she said that she heard a grinding noise while braking and it seemed like the brakes weren't as strong. So, I bought new brake pads and took them here to get them put on and I also planned to have the rotors spun. After about 30 minutes, they called me and told me that my brakes were fine, but just need to be cleaned up a bit and tightened. Saved me over $200 by being honest businessmen/women, cause they could have just kept my money and I wouldn't have known the difference. I've been here a few times now, and although they take their time sometimes, these Cubans(I think they are) have done right by me.

Hayes Weggeman

Santos has been a good place to have your car worked on for many decades now, over 45 years now. I have trusted them for difficult vehicle issues. They have the best automotive electronics and electrical technician in the city. Many dealers ask him for help on a regular basis. I highly recommend Santos Automotive.

info

Santos automotive is awesome. We were traveling and didn’t know where to take our van. One of Santos worthless competitors actually told us to go to Santos. They are AAA approved. Great prices. Timely work and most of all Santos Automotive is HONEST AND CARES!

AL WILLIAMS

2nd time using their services. They provided fast service at a competitive price. Another customer returned with a complaint of still having a noise problem after having some items repaired. There was no bickering, they had a tech look at her car right away. That is how I would like to be treated if I had problem

Blessen Samuel

Got into a predicament when my 15-passenger van locked up while driving to Houston due to a broken wheel bearing and was towed to this location. The folks at Santos took care of this issue and I was so grateful for their honest and diligent work to make sure that it was taken care of within hours so that I could drive all the way home to Houston.

Lane Lacoy

I took my 2014 Jeep Grand Cherokee into Santos on Sept. 28, 2107 for a "check engine" light for which I had taken to the dealership 3 times. I arrived at Santos at 8:30 am, and at 9:30 am, they had done a diagnostic check and advised I had a pinhole leak in the purge valve hose. The got a replacement and had the car fixed and ready to go at 11:30 am. While I was there, I spoke to a couple of customers in the waiting room and a friend of mine just coming to pick up his car. They all said they had been using Santos for a number of years and were totally satisfied with the service. After having gotten the runaround at the dealership (the last visit having had to leave the vehicle for 2.5 days) which never fixed nor knew the cause of the problem, I'd only go to Santos in the future.

Jude Cole

I posted a review a few days ago about my check engine light being on and that my pcv valve sensor was the issue and what I was charged. I was not pleased with the service that day. However I went back to Santos and spoke with the owner and explained my situation. He explained to me that his machanic, Nick, performed a diagnostic test and connected the hose back just like he said. Mr. Santos explained to me that the part I called a sensor was not a sensor, so I was wrong on that issue. While standing there he had his machanic, his son, come and check my car because my check engine light was on again. The light came on again because I pulled the hose out, not because of anything their machanic had done previously. They checked the car and found out that the problem was my gas cap. The cap was changed and problem solve. The lesson I learned is that I should have taken my complaint to Mr. Santos before writing my negative review. I want to thank Mr. Santos for explaining everything to me, and to the three machanics that worked on my vehicle. Job will done and I will continue to bring my car to you when service is needed. God bless you.

Patty Mchughes

Everyone at Santo’s (from Mr. Arturo and his mechanics to the front office staff) are GREAT !! My power window switch was quickly replaced and reasonably priced. I would recommend this car repair shop.....well deserved 5 stars ⭐️⭐️⭐️⭐️⭐️

Velvet Spade

Okay, so I had a serious problem with my car before that I could only come to Santos for. I was nervous because it was a problem they couldn't price right up front. So they had my car for a month (they're usually very busy) and I thought I was going to get screwed, but it ended up being a very reasonable price to get it fixed.

Quavardis Morrell

This is my new go-to mechanic shop! Whether you want them to insure parts and/or just labor they work with all budgets! They are AAA recommended for a reason! The staff is HONEST! I dealt with shady shops but I'm no fool and I'm big on customer service so I whole heartedly would recommend this certified shop! Mrs Tracey and Mrs Melkys are not just the front desk they are to me the heart of the business because myself and other customers associate and engage with them first. So when I tell you ego out a way to give you onions information and give you options if you are a female and afraid of getting ripped off these ladies help both veteran mechanics and new car owners or women car owners! The Mechanics (especially Stephano) very skilled and handled all my thorough questioning. Lol They even gave me a AAA discount! GREAT SHOP STOP SHOPPING AROUND & COME IN!

Glen Rollins

I have brought my car in 4 times. Got my car done that day each time. And their prices were better than the other shops I went too. Also very friendly customer service!

nicole bordley

Great customer service. You can save by bringing your own oil and parts. Santos is waaay better than those at Premiere Nissan who got annoyed when my car stalled out.

Ian Kot

They have excellent service and very trustworthy staff members.The prices they give you are reasonable also. The customer service was outstanding. I will return to this shop whenever I need my one of my cars fixed.

Marlon Funes

Make sure of all the charges are correct on bill you get from this place, particularly the AAA discount. I'm assuming that some people don't know a simple percentage calculation, so question everything. AAA recommend this place so something must be right with this Auto Care place.

Sammy Ranshi

I am a body shop owner uptown, and when we have have problems with any of our customers vehicles that we cannot diagnose, we have Santos look at it. Believe me when I tell you that they have gotten me out of a few tough situations over the years. Never once in about 5-6 years has any of our vehicles been misdiagnosed, and Andrew is a super-tech and the crew there can stand toe-to-toe with any dealership service center out there guaranteed.

Dan Davison

The service I received was hand down the best I'd received from a car shop in a loong time. They out the gate asked me call or text, texting works for me because of my schedule. That level of attention to detail is deeply appreciated and I will be back for any another repairs.

Bryan Santos

Great mechanic repair shop. Probably the best in town with years of experience over the competition. They will fix things other places have failed to fix. Honest repair shop. If you had a bad experience at this shop than your experience at any other shop would have been horrific.

Brenda Hinton

Waten on my baby to come out will let y'all know soon

Lisa Medrano

Notice all the good reviews are frm yrs ago?? My only issue is...well,You need alot of patience and time if you want the service for your car,they move at their own pace and have you waiting for hrs so make sure you have a whole day to spare before you even waste your time going there. The service is good but the wait is terrible.

Louis Washington

They are very professional. They are experts at what they do. They are very thorough. I highly recommend this place if you want to get your vehicle repaired or just for routine maintenance.

Carmen Souhlas

Easy to find. Bilingual (Spanish). Owners on premises. If you have a short wait time, there's a Whole Foods store & 2 restaurants across street. If your needs can be done same day but a few hours, There's a Movie Theater in walking distance ( 1 block ).

Nakitta Nicole Henry (Boobie)

Paid 700 for labor and 2000 in total to get car fix still have the same problem went back two times still not fix they say I have a 90 days warranty so I hope they fix it smh and also I've been coming here for over 5 years this is the first time the problem haven't been fixed smh

Ashley Cespedes

Amazing place! The people at the front desk are Great people,friendly and most importantly HONEST!...you don't find that at a lot of car shops!

Travis Blossom

The only people I trust to do work on my vehicle. They have worked on every car in my family for over 15 years.

rabee hindi

Very honest and professional. Highly recommend santos automotive. For over a decade they have been nothing less than 5 stars!

Ellis Wilson

Santos did a great 👍 job on my A/C unit cold as hell in my SUV now. …

Ariel Daniel

I changed my transmission a year ago here at santos, after I got a problem again they fixed it for no charge! Great place to fix for your car and fast!

Constance Favorite

I believe the cost is reasonable and the service was quick I will use them again if needed I feel like they can be trusted and fair

Charles Prat

Santos is a great person and better mechanic. Best shop around town with serious people who wont try to trick a customer.

Curtis Davis

I don't let no one else do work on my cars and truck. Awesome customer service and they do good work.

gary hodges

Reliable, reasonably priced, courteous! They've worked on two of my vehicles...satisfied customer

Michelle Mcdaniel

Brought my car in and already on the rack, they people are very nice and informative to detail. Would gladly recommend them to friends and family.

Rose Murray

So straightforward, honest, and reasonable. Worked fast. Did not talk down to me at all. Answered all of my questions. Half the price of what I was quoted elsewhere. What a find! Thank yall!!!

Ricardo Mathieu

I went to get a wheelchair alignment it’s done

Johnny Depp

Excellent experience guys done a great job on my vehicle Midas on canal street around the corner from santos those guys are a BIG RIPOFF WARNING STAY AWAY!!!

Sebastian Cespedes

Best shop ever i always bring my cars here super friendly and always show love

Morris Villia

Santo is one of the best mechanic shop- you want to bring your car to get fix- a 10 star for great great work.

JaCatherine “LadiJae” Mason

My husband wasn't satisfied with his services wheel alignment

J Hershey

They are legit! Had an egg in my tire. They explained the situation and took care of it in a timely manner.

Jonathan Durham

Awesome service, work and price. Santo's has gone a long way in renewing some faith in the automotive service industry for me.

Ty Provosty

Here's a repair shop that offers good value and good service. Very pleased with their work.

Greg Flick

Wonderful people who care about your safety of you and your automobile. They are also approved by AAA!!!!

Tee Baby003

Family repair service my family been sending our cars to santo great work cheap prices

melvin crump

Great service even though they were extremely busy.

Chad J Palardy

Best place in town for anything automotive. Trusted quality work!

Lorenzo Jackson

Fair pricing for my truck brakes

Paint Lady

Very knowledgeable about vehicles and fair prices

Ariel Felton (Curated By Monica)

santos is a great repair shop and they really work with you!

Charlene Simmons

Awesome people Great job on my car

Larry Owens

seasoned. Waiting,short of mechanics not there fault,

Walter Raymond

Recommend to anybody do real good work saying tools been around for years

Donjuan Banks

Great place to get your car fix

Griselda Chavez

This place is offers an excellent service with a gorgeous price. I love it.

Areion Walker

Excellent service and they work so well with you

ANITA MOUTON

Was thier in an emergency Great!!!

Joseph Jones

Great

Shirley Jones

A great place to bring your car

Ronald Robertson

They are great good service great prices

David Barard

Always good very reliable

Pearl Robinson

Good work and fair prices.

Sheryl Clayton

Staff friendly and very concerned to resolve the issue.

ScagzxBuu

Honest.

nancy r ott

Great job on my brakes

danny e

Good work

Elizabeth Flick

ALWAYS A PLEASURE

William Rodriguez

Great fast service

Julia Griffin-Terner

Timely, professional and honest.

ZMANPRODUCTIONS1

They know their business!

Neil Ecomaniacsneil

They do good

Ronald White

Good,EXCELLENT HELP

kappa horn

Great

Joe Smith

Great service

Rocko Richardson

Service incredible

Yasel Perdomo

(Translation) Excellent workshop, very good people... (Original) Excelente taller,muy buenas personas...

Mario Perez

(Translation) Very good work (Original) Muy buen trabajo

Darwin Ramirez

(Translation) the maximum (Original) Lo maximo

Mercedes D Perez

(Translation) Good attention. (Original) Buenas atenciones.

Chris “DJ TEDDYBEAR588” B.

Eddie Conrad

Raoul Bukowski

Thiougest Woolridge

Sergio Gonzalez

Lawrence Fair

Constantly Healing

Nicole Harris

tony bray

Corey Roberts

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