Reviews of LaMettry's Collision, Inc.. (Auto Repair Shop) in Minneapolis (Minnesota).
LaMettry's Collision, Inc.
2951 Maplewood Dr, Maplewood, MN 55109, United States
Description
Information of LaMettry's Collision, Inc., Auto repair shop in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of LaMettry's Collision, Inc.
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of LaMettry's Collision, Inc.
Abraham Escoto
Someone hit my Audi and I was recommended Lamettry’s because they are Audi certified. They got my car in and out very quick and Luke was very responsive and took the time to keep me updated each step of the way. Veronica was also extremely nice and very helpful with the bill and explaining what everything was. They made my car look brand new and even cleaned the interior. I couldn’t be happier with the work. Would recommend.
Mei
Troy in Lamettry’s Collision is awesome! He follow up on every step of the ways and let me know what going on. I don’t even have to call him. He did a amazing job on my bumper. You won’t even notice that my bumper have been replaced and that is what I loved most about! Thank you Troy!!!
Cynthia Sterle
LaMettry’s was very timely and professional during my entire experience with them. I received a phone call every other day to update me on the status of my repair. Communication between LaMettry’s and my insurance company was smooth. The repairs they did on my car after my accident look flawless. I feel like my car is brand new again!
Sam Huber
Another 5 star review for LaMettry's. I brought my car in after the recent hail storm for a repair estimate. They were very thorough. Insurance company ended up totalling the vehicle, but LaMettry's coached me through the whole process and gave me several updates a week. They were way ahead of the insurance company and extremely professional. I will be using LaMettry's for any future service that I may need.
Wyeth Lewis
My vehicle had sustained significant hail storm damage especially to the roof, hood and lift gate. The folks at LaMettry's did a fabulous job with the repairs - and without replacing any of those parts! The work was done ahead of schedule and my vehicle looks good as new!
I'll have LaMettry's work on any of our vehicles in the future and will not hesitate to recommend LaMettry's to family and friends!
Jessy Olson
Matt was great from start to finish. He kept great communication, timing of my Jeep getting fixed and found a solution with a part that wasn’t going to come in anytime soon. Everyone at the front desk is always friendly, helpful and knowledgeable of what is going on. I will recommend my friends and family!
Tom Cilek
Had to get a mirror cover painted and had some other questions about paint chips and rust spots. Start to finish, great service, good sense of humor too I may add. Price was a little bit of a shock though.... Thought the bill would have been more. A lot more. Next time I might bring a sleeping bag as felt right at home. Two thumbs up.
kelly maggiolo
I was in an accident on Christmas Eve and my car ended up being a total loss. I cannot thank LaMettry's Collison and in particular, Luis Cardenas enough for all of the amazing customer service they provided. I was treated with so much respect and care and am so very thankful for all that they have done. Thank you very much for making this awful time in my life, so much easier to get through. You are very much appreciated!
Scot Gamradt
LaMettry’s did an amazing job repairing the body damage on my Toyota RAV4. The Manager Andy Dupey was phenomenal in getting my repair moved up due to a tire issue. The first opening was February 2023. I couldn’t wait that long. He kept me updated throughout the process and it was done exactly when he said it would be; even with a delay caused by the tire repair done outside of LaMettry’s being late. My husband, Scot had his RAV4 repaired earlier this year and he referred me immediately to LaMettry’s. His repair was also very well done. Thank you to all your staff for a great experience. Chris Gamradt.
Rich M
Called LaMettry's (recommended by a friend) for my car due to hail damage, I wanted paintless dent removal. They were busy (aka high demand) so it took a while to get an appt. Once in, it was quick. Got it back in spectacular condition, i'd call it show room ready, washed, waxed, and the interior was detailed! I was not excpecting that at all. Would recommend 100%
Christy Scott
I had an appointment for an estimate to fix a pesky A-pillar on my Acura Tsx, but thought I’d probably have to wait until February to get it fixed. But holy cow!! I am in and out in 30mns!! Manager Ian, and Billy, one of the techs found a simple east fix and I’m on my way!! What service!!! Thanks guys! There is nothing better than a local shop that really does take care of customers. Ian and Billy you made my day!!
James Henkel
A SUPER BIG SHOUT OUT TO THE TEAM AT Maplewood! Andrew Dupey worked me in to get a quick appraisal in. ANDREW was amazing and being a car guy, I know suff, but Andrew REALLY knows body work and communicated precisely what his recommendations would be. I was impressed with his knowledge, timeliness and just great customer service! Kudos! And much appreciated!
Mitchell Weege
I worked with Andy at LaMettry’s and have nothing but good things to say about him and this company. This was my first time going through the repair process after an accident and Andy walked me through it step-by-step. He always communicated the next step in the process, and was always there to answer questions.
Cuong Tran
Nikki and Andy did wonderful work resolving my side scuff marks to my car. They were friendly, courteous, and take very good care of my car collision issue. Thank very much Nikki and Andy!
Nikki and technician, thank you for wonderful customer service and replacement of my car front side trims!
James Ferry
Hail damage repair. Great service, worked with my insurance (Geico). Arranged rental car. Kept me informed every step of the way. Definitely recommend.
Margaret Tanzer
LaMettry’s did a fantastic job repairing the hail damage to my car. Andy provided exceptional customer service keeping me up to date with every phase of my repair.
Akela Aske
My vehicle was stolen and recovered and was a mess. I got my vehicle back today and it looks brand new! Amazing work, great communication, and wonderful people.
Troy Kanieski
Great/quality service. Luke (Manager) & Troy (Sales). Are
Awesome!!!. Highly recommend LaMettry's to anyone that needs service to their vehicle. MAPLEWOOD LaMettry's is the BEST in the business!!!!
Todd G
I received excellent service from LaMettry's. I was very satisfied with their work. I would use them again and highly recommend them to anyone needing their services.
Travis Kressin
Friendly staff and quality work are the highlights here. They worked with my insurance company to facilitate the repairs to my vehicle, and offered potential solutions for expediting the repairs. When I picked up my vehicle it looked better than before the damage, and they even cleaned the interior. The only downside is that there may be a wait before they can get you in, but the wait was worth it in my case.
Kimberly Pickens
The work on the car took a little longer than we would have liked but it was done right. Dealing with Matt and Eli was great. Matt provided twice daily updates sometimes and was phenomenal. Eli made it right when it was taking longer than anticipated to complete the job.
Pierre Yang
I chose Lamettrys to paint side mirrors and a deck spoiler for my car. The informed me about the challenges that my paint(spa yellow) would be hard to match and that they would try their best. Eli ensured that i participated in the entire process: approving the color match, spoiler placement, and a final check. The parts were color matched perfectly. I would recommend them for custom works as well as insurance claims.
Gavin Craig
Matt and his team went out of their way to provide exceptional service. They not only repair dents in one of my car doors, they repaired a small dent in another door free of charge. They said they really wanted it to look perfect. I will definitely return if I ever need them again! Thanks!
Meaghan Murray
LaMettry’s did a wonderful job repairing my bumper/body panel after I was rear-ended. The employees were so helpful! There was a delay in the repair time (car was in the shop for almost 3 weeks) but that was partly due to waiting for the other driver’s insurance company to approve the new estimate, and partly because more damage was found after LaMettry’s was able to take a closer look.
The front desk employees were helpful as well, especially when I needed to get a rental set up.
Overall, I recommend LaMettry’s Maplewood for anyone needing a repair!
Kari Galloway
We used them to do hail repair through our insurance. They did amazing work and kept me up to date on everyhting. The work was done in a reasonable amount of time.
Greg Montero
I had hail damage repaired. Matt kept me up-to-date with weekly updates. I was referred by Robert from the mechanical department.
Tom Wainio
Friendly, Professional, and got my vehicle done 4 days faster then promised. Also dealt with my insurance so I don't have to. Thanks guys!
andrew peltier
I was extremely please with the job they performed, the car turned out exactly how I wanted it to. I already might be looking to have them paint my 85 collector jetta. I highly recommend this location!
Thao Cheng
They did very good job. I recommended this body shop to everyone.
Kevin Bergler
I needed to have my trunk alignment adjusted and they we able to quickly and professionally fix the issue. Amazing service!
Trevor Green
They were able to make an assessment very quickly, schedule it promptly, and did a great job at a reasonable price. I highly recommend them.
Kara Miller Jensen
Eli and Luke went above and beyond to help me with my repairs. It was so refreshing to be treated with respect and taken seriously; as a woman this is not always the case! I highly recommend LaMettry’s Collision in Maplewood!!
Alexander Tsuei
This Maplewood LaMettry’s takes good care of my car.
Thank you Nikki for taking good care of my car.
Regards,
Alex
Lauri P
I couldn’t be happier with my experience in getting body work done at Lemettrys. Andrew kept me informed every step of the way. Even with a delay while insurance approved an updated estimate, and the need to order parts, the work was completed in a week. Every person I met was professional, helpful, and friendly. The custom paint color was matched exactly.
Terry Johans
Highly-qualified. These guys know their stuff.
Patrick Gibbs
LaMettry's in Maplewood is the place the go!! The workmanship and customer service is outstanding. Troy G. and Sean were more than helpful getting the process going with estimates/insurance claims. Andy D. kept me posted with daily updates on how my truck was moving through the shop until completion. The entire process couldn't have gone smoother! High 5 to you folks!
tamra brooks
The front staff was very friendly.
When the mechanic came out he never let me know that my car was done. He just walked past me.
The front staff came over a few minutes and asked if the mechanic let me know that my car was done. I replied no.
That wasn't cool but over all i was treated well.
Thank you for repairing my window.
Natasha C
Wonderful team !
Great communication, Sean was helpful and very informative, professional and amazing customer service skills .
Everything was done in perfect timing with no issues! I will recommend this place and if I can give them 10 stars ,I will!
Got my car back all washed and fixed and shiny!
Rhonda Myrmel
I needed my back bumper repaired by the other person’s insurance due to a fender-bender parking lot accident. This company did an excellent job to get additional levels of work done beyond what the insurance was offering, as my car required the needed repairs. They had my car fully restored, kept conversation open with me to understand timelines for repairs, and as a bonus, my car was completely cleaned inside and out. Russ of Maplewood was in charge of my service and I will definitely use this company again for any future work. With gratitude.
Ryan Rodriguez
Andy Dupey was amazing he was able to get my vehicle in & helpped & kept me updated throughout the whole prosses.
Yee Vang
This is our 2nd try for a collision repair. No scratch and no missing screws this time though . Sadly cosmetic detail could be better. We are missing our right hood fender to cowl sealer to which was never put back on according to the repair est. Great job to Russel for helping us get thru the repair though. Also Thank you for the cleaning the car exterior too.
yee vang
The Shark
It is a 5 Star plus for Service and Quality of Work. Luke Thompson is very knowledgable and lead an amazing team. I recommend LaMettry's to anyone looking for quality work and AMAZING Customer service. By Far the Best in the twin cities.
Tania Sanchez
Great costumer service! Kept me updated every week and delivered my car before the estimated due date.
Esayas Sahle
I just got my car today. They did an incredible job on my vehicle. furthermore, they used original Toyota parts. If anything changes I will update my rating and experience statement.
brian benson
I have had two windshield replacements with Lemettrys. I worked directly with Gina, and can't say anything but the best. Friendly, efficient and most important, i know it was done right. These days, with all the technology, even a windshield replacement can have sensors in it. Gina and Lemettry's will always have my business when needed.
George Hovey
I went in for an estimate on a minor issue with my car door. The staff was friendly and kind. The mechanic found out what I was looking to do, took a look, made a few adjustments, and sent me without charging a thing. Great and honest service 👍 …
Judy Yang
Great service. Repairs took over two weeks but with dealing with insurance and ordering parts it’s acceptable. Communication could be better but they are prompt at calling back with leaving a message. Cleaned both exterior and interior before I picked up my truck. Thanks for your service.
Dennis Kastama
Considerable hail damage to my 2021 Silverado. LeMettry’s took care of me from the moment I stepped inside until I picked my vehicle up. Kept me informed of what was going to happen. No surprises! Provided a ride home when leaving my vehicle for service. Everyone I interacted with during the process was friendly and helpful. My Truck looked new again following the completion of work. Highly recommend LeMettry’s!
Tom Lockhart
Repair was done in less time than estimated and my truck came back like new. They also did a fantastic job cleaning up after the repair. Would recommend you bring your business to them.
Sherri Geller
Everyone whom I spoke with at LaMettry’s was friendly, professional, and extremely helpful with the glass replacement process and insurance process. They took time to explain details, and they took very good care of my car. A special thank you to Rebecca!
Jim Roettger
Absolutely perfect job!! Done ahead of schedule. Gave me a ride home. Kept me informed. Work done as promised. Use this business😊👍😎 …
Chad Molin
They did a great job repairing my daughter's older SUV and staying in constant communication throughout. Andy did a fantastic job keeping me informed and clearly relaying the process. My daughter was very impressed with the work done that she said it looks better than it did before the accident. In fact, without us mentioning it, they even repaired a broken passenger door handle. That is top notch.
Bonnie Magnuson
Got my car back sooner than expected and it looks great. They even vacuumed the interior and topped off my windshield wiper fluid. Although there was a delay in ordering my parts, Russ owned up and made it right. Very satisfied.
Chi Yang
Wonderful place to work with. I worked with Troy E. at the Maplewood location and he did a wonderful job updating me weekly on the status of my vehicle. I recommend LaMettry's for any collision issues.
Cara Trebbensee
I brought my vehicle to the Maplewood location and could not have made a better choice. Everyone that I interacted with was friendly and professional. My experience began with Eli who was responsive via email and stepped me through what to expect when working with the insurance company and the shop.
A few hours later, I received an email from Alice reaching out to assist me with setting up an appointment to have my car repaired and promotions the shop currently had.
Veronica, at the front desk, was delightful. She was very attentive and was able to answer all my questions and helped me with my rental car, both pick up and drop off.
Andy, who was my main point of contact while my car was in the shop, was great. He kept me informed, detailed, explained all I needed to know about the process. When my car was done, he walked me out to my car, went over the repairs that were done, and made sure my questions were answered.
Nick and Dan were the technicians who did the repairs and paint on my vehicle. I couldn’t be happier with the results and how quickly my vehicle was done. My car looks brand new! I brought my vehicle in on a Monday and picked it up on Wednesday afternoon.
I’d like to also give a shout-out to Jake who did an amazing job with the interior detailing! Every piece of dog hair I had imbedded in the carpet was gone. This was an added service I was not expecting but very much appreciate.
Overall, I was pleased with the service I received from the team and highly recommend using LaMettry’s in Maplewood for vehicle repair needs.
Cathi W
I worked with Andy and he went above and beyond my expectations. I had replaced a mirror before my damage was done that they also painted... they also washed it... clean the inside and disinfected it... they even brought the vehicle to me because I had to turn in my rental vehicle and had no way of getting there again way above my expectations thank you!
Laura Berseth
My vehicle was towed to LaMettry’s after being involved in a collision and they were kind and considerate when they communicated with me. They were also helpful when it came to working with insurance to make things easy for me throughout the process.
Kanad
I got my windshield replaced here — overall they seemed to do a nice job and did so in a fairly timely manner. But I am disappointed in a few things.
After getting a tow to drop my car off after-hours, I was told I would get a call the following morning with confirmation about the work and estimated time of completion. I ended up having to call multiple times over several days to receive updates (i.e. they had already processed the damage and had a quote ready, but I had to call them in order to receive it).
I called near the end of the day (but before they were supposed to close, according to Google) on the day it was supposed to be complete. The glass department had apparently closed for the day already, and I was told "oh your car is probably done, but we'll call you tomorrow to confirm". I ended up getting a call first thing the next morning. I'm just fortunate that I didn't have a rental car that I would have had to use for an extra day.
Lastly, when I picked up the car, there was still trace amounts of broken glass (from my previous windshield) in the seat and dashboard, and glass all over the floor.
Overall, I'm disappointed in the communication here — I needed to be the one to reach out in order to get updates and my car was just sitting in their lot ready for a whole night. Moreover, having just been through an accident where I had glass in my arm, I'm really unhappy that they didn't do a better job of cleaning up the glass and that I had to brush off the glass with my snow brush before driving my car back home. You'd think a collision and glass place would have a workshop vacuum for that kind of thing.
At the end of the day, the windshield repair was well done. You'll be happy with their repair job, but expect to call them regularly to get updates and bring a vacuum with you when picking your car up.
Craig Hubert
After waiting 3 hours in 95 degree heat for a Toyota Care Tow company we called Lamettry's, and an employee answered the phone at 8:30 pm at night. She was very courteous and kind and promised to set up a tow and call us back. 10 minutes later the tow driver called from Schmidt's towing and 30 min later he arrived to tow us out of the intersection we were at. Thank you for going above and beyond. I would highly recommend this company because they were extraordinarily helpful in my time of need. Thanks.
Neil Smeby
I was totally happy with the work. My repair seems great. They did a great job with handling the other party's insurance and arranging the rental and most other details too. I did have an unusual vehicle that made timing with parts and communication of schedule more difficult. LaMettry's did a pretty good job considering. So I can't quite give a perfect five stars, but it was close. If I could give 4 and a half stars I would, since my repair wasn't really urgent for me. In general, they seemed to have a good process for keeping customers up to date and informed.
Carly McQuillan
LaMettry did a great job fixing my car after hitting a deer. The auto body work is well done, they left my car immaculate both inside and out. They kept me updated regularly, and took care of whatever my insurance required so all I had to do was drop my car off and pick it up when it was done. Excellent experience. They were able to get my car in and fixed before I could even get scheduled for an estimate at other places. Very pleased
sy 31
The punctuality wasn't what I expected. I didn't expect my car to be in the shop for 2 weeks. I do appreciate the quality of the work where the managers and tech wanted to perfect picture each car. Thank you! Wish that someone could've given me a better estimate of how long my car would be in the shop after the inspection and back and forth with gecio. Thank you overall and I'm satisfied with the work.
Kathleen Trumble-Schwan
Absolutely the most professional and kind employees I have ever experienced. Their totally customer satisfaction driven. I have had 3 repairs done there and never was disappointed. I encourage others to try them. Joe and Andrew were exceptional to work with.
Sharon Orloske
Hit a post, broke my divers side headlights and caved in my front bumper!
LaMettrys repaired the broken driver side headlights and front smashed bumper. Repaired and replaced hidden parts, that were bent or broken, behind bumper.
A-lined left fender, new front bumper and new left headlights, all back to original positions.
Painted front bumper and driver side fender to match existing color on the rest of vehicle.
LaMettry’s manager Erick Barrita, did a great job in handling everything, from dealing with the insurance company to keeping me informed on the progress of my vehicles repairs.
Received my repaired vehicle in a very timely matter, as promised, with a complete vehicle wash inside and out!
LOOKED GREAT, you would never know that the front was all messed up! Although I hope I will not need their services again, I would highly recommend LaMettrys and WOULD DEFINITELY USE THEM AGAIN!!
Very satisfied customer,
Tom O
itsirk 1969
My RAV4 had been stolen and once recovered had some bumper damage. The work they did on my RAV4 was exceptional; and when I got it back it was cleaner than when I left it. I gave her a rating of 3 stars because I had some issues with the administrative staff. I asked all the right questions so that I would not have any surprises upon pick up. Unfortunately, I was given misinformation which caused some stress and tears at pick up. In addition, when I dropped my RAV4 off for the repair I was told by the gentleman I was working with that he did not realize I was coming in, even though I had an appointment.
Andrea Silvola
I usually don’t take the time to write reviews but Eli & his team were really outstanding from start to finish so I am going to take the time. Really an A++ job all the way through. This type of customer service & level of professionalism seems rare these days because it has been a while since I have had a positive retail/ service interaction like this one. Everyone I came in contact with was positive, happy, & efficient. I would recommend Eli without hesitation.
moryang89
Did the online appointment for estimate. Got an answer within the next day. Brought the car in same day for estimate. From when we drop off the car to when we pick it up, the transition was smooth. They didn't want us to worry about anything else and they took care of everything with the other insurance company. They even helped us in getting a rental. The car was done within 2 days. Great customer service. I highly recommend LaMettry's. They will not disappoint.
Derek Bouchard
LaMettrys was fantastic! Brought it in for an estimate the estimator was very detailed on what needed to be repaired and why it needed to be done so I could comprehend it. Russell (Asst Mgr) was awesome! He consistently updated me throughout the repair to let me know where they were at. They made all the arrangements for the rental vehicle made that process smooth and simple. My vehicle is repaired and looks and runs great! And they stand behind their repairs with a warranty. Thank you LaMettry!
Tim Halloran
These guys are super nice and their quotes are solid and competitive (unlike some body shops in the vicinity who shall remain nameless). I haven't picked up the most recent quote they gave me for unrelated reasons (potentially selling my car, as-is), but suffice to say if I do end up getting the scratch/dent damage fixed they will be my first call!
Mary Jo Nelson
I has a large buck think that he had the right of way and broadsided my car. I received a recommendation from Maplewood Toyota and had my car towed there. Unfortunately or fortunately my car was totaled. If I ever need their service type again they will be who I will call. Very kind, professional and efficient! Front office to management no complaints! Thank you for helping me through a rough day!
Laura Morrison
LaMettry's Did an outstanding job of helping me after my car accident. Robert was our 1st point of contact, so helpful and knowledgeable. He got us in touch with Eli immediately. Eli reached out to me later on a Friday night and got us in 1st thing on Monday morning. Eli did an exceptional job of communicating with insurance adjuster to make sure everything was in order and could go smoothly. I was able to conveniently secure a rental car. Jacob gave me a ride over to Enterprise and helped me unload everything into the rental car which I so appreciated! There was never any wait time and the car was done in 3 days which was an exceptional turnaround time Russ called me every day to give a progress report so I would know when it was done and could plan ahead. Thanks to everyone at LaMettry's For doing such an outstanding job in making this As easy as it could possibly be. My Toyota Sienna looks brand new and I can't thank you enough for all your hard work!! I highly recommend LaMettry's Collision!!
Deborah Lacasse
LaMettry’s service is outstanding! I drove there just after my “fender bender” and was greeted by the most polite and considerate staff. The adjuster immediately looked at the damage and gave a preliminary quote while I got a claim number to start the work. At the same time, staff contacted a rental car company and got the vehicle delivered to LaMettry’s within 15 minutes for my use. Once repairs were started Troy called me every other day notifying me of where they were with the repairs. Truly superb customer service.
Elizabeth Lugert
Over all my experience with LaMettry's was great. Everyone was friendly and helpful. I would have liked more communication on the status of my vehicle as the repairs would take at least a week. This especially would have been helpful since more repairs were required than estimated which increased time needed to finish the vehicle. Also the paint job needed to be checked over prior to my picking up the vehicle. There should not have been as many imperfections in the paint job as I found. I appreciate that all problems will be addressed without more cost.
KaoZoua Xiong
LaMettry's is AMAZING! They have the most amazing customer service. I had a fender-bender with small scratches to my car. They took care of everything including contacting insurance. My only thing is that they did take a while (2 weeks) to fix my car. However, they were great with constantly communicating with me about it. They honestly did try to get my car back to me as soon as they could. They ever provided me a rental and I did not have to worry about that at all. Diollon did an amazing job with my car. I would recommend this place to everyone!! It's a great business to support!
Nachia Yang
My car was damaged. I had to get my front left headlight fixed and back side bumper fixed. Took a few weeks to get my vehicle back. But I understand after inspecting the car they have to place orders for parts. I do appreciate Mike following up and leaving voice messages. The results we're amazing and looks like new. Appreciate the team who made it beautiful again. They have great receptionists and very welcoming staff! They do their best it seems!
Kevin Blondo
Overall good experience. A bit disappointed that repairs that only involved replacing front fender and both doors due to light dents took 31 days.
Paint matches perfectly. Overall looks fine from 10’ back but close examination reveals imperfect panel and trim alignments.
Maybe I was just expecting perfection since the car dealer referred me here and the car was only one month old, it’s good but not quite as good as new.
Diarra Tillman
I highly recommend LaMettry's service at all of their locations. I recently had work done at the (Maplewood Location) and (Andrew Dupey) was beyond amazing. The Service I was given was top tier and way above the 5 star rating system. I believe firmly in the Genuine approach to all things in life, and this is what (Andrew Dupey) did for me. I was treated with the highest of respect as if I was family and when dealing with a stressful situation such as the common car situations we run into from time to time as people can be a major burden on our hearts; but when working with the quality of such excellence as what I received from (Andrew Dupey) is what can make a burden turn into a delightful smile. I thank you so much (Andrew Dupey) for being a true professional and blessing me with your excellence. I absolutely Love LaMettry's just based on their family "ethics and morals" and dealing with Andrew proves the quality of what LaMettry's strives for and clearly represents.
Mari Bongiovanni
I recommend LeMettrys in Maplewood for collision body repairs. The estimate was straightforward and timely. ( Although pricey.). Scheduling and time estimates were accurate. Repairs were skilled and professional.
I appreciate being updated regularly on the process.
Shawn Johanson
Did a great job fixing my bumper that was falling off. Customer service was great. Dillon was my rep and did great at estimating how much the repair would cost, and they fixed it in just a couple days. Would definitely use them again.
Maly Yang
Had a great experience with Lamettry collision. Excellent customer service. Friendly staffs. This is my second time with them and it shows why I continue to choose them. Russell was great at always keeping me informed with information and the process from beginning to end. I would recommend them to friends and family.
Laurie Duxbury
LaMettry’s did an awesome job repairing the rear end of my car after getting hit. They kept me informed every step of the way. The car looks beautiful - like new and it’s a 2017! They went above and beyond - I will definitely use them again!
Denise DuCharme
I stopped in thinking I was just going to get an estimate for a minor repair, I was met by Eli who asked to see my car. After explaining what happened, he asked if I had 15 minutes to wait. He went above and beyond what I ever expected, thank you Eli, I will pay forward a Friday miracle. I will be only using your company for all of my car needs.
Rebecca Fischer
I stopped in to have them look at my bumper. They checked it out and got back to me quickly and were able to take care of me pretty fast. I was super pleased with the quality of the work and the professionalism. I would highly recommend.
Desean Wells
I want to really take the time just to say thank you!!
The professionalism from all the staff was amazing. Every phone call and update were made with me the customer in mind. They were caring enough to cover a betterment cost that my insurance wouldn’t it was a small amount but it meant a lot to me just to have the notion of understanding and my best interest in mind! I will refer any and everyone to them! Thanks Russ and team!!!
M B
I am so impressed with the excellent service I received at Lamettrys in Maplewood! Troy G, Sean, and Andy were wonderful to work with. Highly recommend this shop.
Mike Nelson
I was given the choice of many collision repair shops by my insurance company, and from the moment I walked in the door I knew I was in the right place. Friendly prompt staff members helped me get everything started and made all necessary arrangements for me, my repair manager Dillon was very professional and helpful and kept me in the loop with a timeline of when to expect my vehicle to be ready, and in fact made sure it was taken care of ahead of schedule. Admittedly I hope I never have to go back, but if someone hits my car again, I know exactly where I’m going to take it. My car looks great, they repair techs did a fine job!! Thank you.
David Burns
Everyone was professional and genuinely interested in repairing the damage to my vehicle. They kept me informed every step of the way and finished the job on time. The truck looks new again and they used all OEM parts.
I would use them again.
Sher Vue
I brought in my Tacoma to get a quote on replacing the rear bumper stepper and Jim Heller, manager of LaMettry, went the extra mile and got me my car fixed, detailed, and washed in a timely manner 👏🏻👏🏻👏🏻 One of the BEST business out there so far! Great staffs with great smiles! Have to say, I don’t do reviews but y’all earned this. Keep it up!
Luke Schmitz
I brought my Lexus to lamettrys for some paint chip fixes. I could not be more happy with the results. Friendly faces, professional staff, incredibly high quality work.
Brinda Badri
Very courteous staff. My car was awaiting a part from Germany for 5 weeks. The delay was due to the car manufacturer. Andy, the manager, was very diligent in updating me every week and once the part came in, he updated twice a week. The car looks new with no sign of any damage. Well done. Thank you!
Hmoob Hawj
Great Quality work on both my personal vehicle and on my work vehicle last year. Had issues with my last car because the person that was supposed to update never did. I had to work with a lady (can’t remember her name) who I had to consistently call for follow up with. She also failed to let the tech or mech know about the damage windshield reservoir pump. That was another few days in the shop. Everything else was great after I got my vehicle back.
Jason Thury
LaMettry's is awesome! If you need repairs on your vehicle and want top notch customer service, this is the place to go.
Everyone who works there treats you like you are the only customer they have that day...front desk, repair techs, service managers alike.
They did a great job on my repair. 6 months down the road a piece of moulding on the door shifted. I called them to ask about it and they basically went out if their way to get me in whenever it worked best for me and took care of the problem.
I have been very satisfied with the entire experience.
Kryssa Anderson
LaMettry's is now my go-to spot for all of my car repairs! The staff is unbelievably friendly, respectful, prompt and knowledgeable. I can always count on them to keep me informed throughout the duration of the process. My car has had a lot of issues, and they've fixed every single one of them!
I have to specifically call out Kari who is one of the managers. She MAKES this place. I can always count on her to update me with the progress of the work, the ETA of completion, and to explain exactly what repairs are being made. She is such an asset to this company. I HIGHLY recommend this place!
Lisa Moua
This was my first time dealing with a collision and LaMettry’s Collison made my experience smooth and easy. They were very professional and attentive with my car. I had to get two doors replaced and my door looked great afterwards. I will definitely be using their services for any other auto services in the future.
Molly Schacht
We had two vehicles needing work done. Lamettry’s made the process very easy and worked directly with the insurance company as well as with Maplewood Toyota on our Sienna. Russ communicated with us regularly and it was obvious throughout the process he cared about our experience. The cars were taken car of, and were given back to us in perfect condition. I was so happy they even cleaned the inside! From the estimate to driving away in our fixed vehicles, the whole process was seamless. Everyone we encountered was kind, helpful, and professional. Thank you for making this stressful situation less so. I’ve recommended Lamettry’s to family and friends already!
Leslie Welnetz
I love this place. The staff is friendly and professional. They kept me updated on the progress with my car. When I picked it up they had it looking like new only outside and did a great job cleaning it.
When you have to deal with the loss of your car it is a pain. Lamettry’s made it a great experience for me twice! I will always choose them for my body repair. Thanks so much all of you! The whole team made feel that everything was going to be ok.
Michael Graham
I was very satisfied with this collision shop. Russell was amazing to work with. He kept me up to date with any significant changes in needed repairs as well as timeline changes. Definitely recommend this shop.
John Birkland
Excellent customer service and repair work .I would definitely use them again. Also ,their service is well integrated with my insurance, State Farm, and Enterprise Rent A Car. Given that three businesses were involved in the car repair process LaMettry's helped make it as seamless as possible.
Paul Koenig
Estimate was 25% lower that 4 other repairs places on the east side of the metro and Hudson. They pre-ordered the part and did the paint match and reassembly for the car return the following day dropped off at noon Thursday and picked up Friday at close. They even were able to do a pointless dent repair as a separate repair for a few extra $ during the visit. Both repairs were flawless and my car looks perfect again! Customer service was honest and timely with updates before and during the repair through precise timing of the pick up.
I did take 4 chapsticks from the front desk for my kids and myself they use for advertising. Hopefully they don’t mind especially since I am posting this revue of my positive experience.
Aurora Se
Best place to get your car repaired. Second time I’ve had to come here on two different vehicles but they do all the work with the insurance companies, they have rentals there too. I love the friendly greeting and all the snacks in the front and they also offer beverages as well. My vehicle took longer than I expected but that’s because they found more damage. I checked out Heppner’s too but LaMettry’s has far better service and waiting room. They are so efficient! Troy E. called to give me all the updates and progress. In the meantime the ins company (The General) let me use a 2019 Chevy Suburban so I wasn’t in any hurry.. when I got my car back I noticed how clean it was, they even cleaned the floors. The body work looked brand new. They offered me a walkthrough where he explained everything and how the repair carries a limited lifetime warranty. I’m so glad I went back to LaMettry’s for my auto damage.
Thomas Campbell
LaMettrey's is amazing. Andrew (in Maplewood) should ge a raise. He kept me posted regularly, answered my questions and kept me in a rental car long after the insurance Co. stopped paying for it! Better yet, $10,000 worth of work and the car looks like new!
Mary Kay Kolar
The finished product is great. Car looks like new (it is only 8 months old). I can't say the same for the service. Disappointed with total failure to keep me advised of status of repairs, my contact was never available to speak to after initial appraisal, didn't return phone calls etc. When I picked up repaired car no manager was available to go over it with me and receptionist told me to look at car and if I was happy to just go ahead and leave. She's the one who also told me to not wash car for 45 days to let paint cure(after I asked or I wouldn't have known not to wash). Bottom line is technicians are great but this business needs to hire more client people and train them in customer service.
Kari Janzen
Fixed my car well. But never called me to keep me up to date on repair as was promised when car dropped off. And never called to say the car was done! I didn’t know for three days that it was done! Was stressing on getting to work when my car was actually repaired and ready for pick up. Communication must improve. Quality of work is solid.
Greg Roth
Very professional gave me updates on the progress of my truck. The outcome was fabulous! I will be recommending LaMettry’s to all my family and friends.
Jennifer H.
LaMettry's in Maplewood got my repair done quickly and worked with my insurance company to handle all of the details of my claim. I had plans to go out of town on a Friday afternoon and so I needed my car done ASAP. I called and talked to Andy and explained the situation--he made sure that my car was done several hours sooner than had originally been planned, and he called me a couple times to update me on the progress. They even washed it and vacuumed out the inside. This is the fourth time LaMettry's has worked on my car, and I will always go to them for repairs. They do great work and are very easy to work with!
Victor Perrotta
I can't say enough about Russ and the crew at this shop. They are always courteous, kind, and they do great work. My truck came back better than it was before. I'm a fan .vic .if you want it done right, go to LeMettrys.
Larry Johnson
Car was brought in. Andrew worked with insurance to estimate damages. He kept us informed and did an excellent job of explaining the damages to the car. Excellent service.
Heather Chevaillier
I have had LaMettry's do repair work on my cars for the past 10 years. Nothing but top notch work and a fantastic staff. I won't go anywhere else. If you want your car repaired by some of the best in the industry, look no further. They back all of their work and are certified to repair premium cars. This is a sign of excellence.
tracey baker
Lamettry’s did an excellent job of repairing my vehicle. They coordinated a rental car, quickly ordered parts, and provided good communication on the status of my car.
Linnea Peasley
Rebecca was absolutely helpful, caring, and considerate while guiding me through the process of getting my window repaired. She helped me set up a time that was perfect for me. Veronica was also wonderful when I arrived. She made sure I was comfortable and taken care of! I will always give LaMettry’s my business!
edward balko
Absolutely amazing job and they took care of everything detail the car looks new and Nikki was fantastic.
Drew Koppinger
The crew at LaMettry’s is professional and extremely helpful! Worked with Eli & Russ they made sure I was taken care of while my car was in the shop. Communication is key and they were great. We'll becoming back again. Thank you!
Alicia Balster
LaMettry's has great customer service and they do quality work. The only reason I didn't give them 5 stars is because the paint job wasn't blended with the previous paint color. You can see where the new paint ends and the old paint begins. They also missed fixing a part under the hood which I just noticed was cracked.
Eng Xiong
The craftsmanship work on car was good.
Only bad experience was that It was difficult getting a hold of the supervisor who was working on my car because the other reps arent allowed to give any updates on the car. I had to call in multiple times to track down the sup.
After initial repairs were done and picked up, I inspected the work and brought to attention of the minor paint damage. The sup took a look but had to bring it back another day to have another sup re-inspect before agreeing to fix it. They did not take account for the damage but offered to fix it. Which is good for their future customers.
Shari Swanson
I recently had my rear bumper fixed at LaMettry's. I was shopping around to find the best place to bring my vehicle. I landed on LaMettry's in Maplewood because of Eli. He initiated a call back to me when I was looking for the place to bring it. He made me feel 100% comfortable. His customer service is top notch! The repair work looks super! He was able to get me brand new parts (vs. parts from a junk yard) which was really important to me. There is a slight shade variation between the bumper and the rest of the vehicle but only because I know it is new- it is not noticeable to others. I highly recommend LaMettry's in Maplewood and if you have any concerns I recommend Eli. He will put you at ease!
Jessica Haverstock
Wonderful service and attention to detail!
I own a Volkswagen Rabbit and have previously worked with Luther Westside Collision when dealing with my car repairs. I was not impressed after having my car in the shop (Luther) for two weeks from last year's hail storm after I was given an estimate of 3 days. The service department did not return my phone calls, help answer questions, nor give me updates on my repairs.
LaMettery's has certainly been a 180! The staff has been a extremely easy and friendly to deal with. I worked directly with Jason who arranged for a rental vehicle and a service date immediately. After a hit a run accident, my vehicle was repaired and ready in just three days. My car looks as good as new! They worked with my busy schedule to arrange pick up and drop off times and certainly went out of their way to follow up and make sure I had a great experience.
Dominic Howes
Just had my 2010 Toyota repaired at LaMettry's (Maplewood) and things turned out excellent! The manager, Eli Padilla was super friendly, helpful and the repair quality was top-notch. Plus they got it done quicker than they'd originally estimated - bonus! I'd definitely do business with them again, a great experience.
alex Swenson
Absolutely amazing experience, first time having to do a insurance claim, I was confused and lost what to do, and the receptionist and Jim heller were absolutely amazing and helpful with everything, they made sure I knew what I was getting and how much it was going to be and any little detail they shared with me, they triple checked to make sure I had a way to get back home after my car and gave me comfort in knowing my car was in good hands. I thank all of you for this help and kindness.
Eric A
Came in for an estimate on some damage to a door on my 2021 tundra. They fixed the damage on the spot. Dan the painter did a great job, very friendly and professional
Jasmine Zientara Carvelli
Brought my Silverado in 6/10/19 to fix the rear quarter panel. This truck means a lot to me and they treated me and my truck well. Very courteous and welcoming group of people working at this location. They gave me daily phone and email updates. Even though my insurance deemed my repair unsalvageable, I am grateful for these workers for trying their hardest for me. Thank you and you have my service for life (if I do ever need it again!)
David R
Just a quick note to express my total satisfaction with LaMettry’s Collision and in particular associate Mike. Had a minor fender bender and as standard procedure was told by my insurance carrier to bring it in for an estimate. Thought of LaMettry's right away as it's close to me and have had work done there before. Arrived about 1:00pm 7/6/2020 at the Maplewood location as there was no need to wait for an appointment and started dealing with Mike. He took a look at the "damage" and asked if I could wait a moment. Mike came back out and proceeded to pop the fender back in place and secured it together. To my surprise this was taken care of in moments and there was not even a fee. Now understand that I'm no expert with car repairs and it could have been very easy to be told that it needed far more work than necessary, Mike was happy to have helped and I couldn't be more grateful! It's the work ethic in businesses that are short of supply but I found newfound trust and appreciation for a business that clearly values their customers!
My unsolicited testimonial, and again many thanks
won't go anywhere else.
Duane
Jen Kelly
This my second experience with Maplewood LaMettry’s, and once again they exceeded my expectations!!! Great value, exceptional customer service from Andrew. HIGHLY recommend👍
First experience: Maplewood LaMettry's did an awesome job fixing some minor dings on my Volvo XC60. The work was completed at the estimated cost and within the estimated time. They kept me informed of the progress of the work and the car was delivered to me spotless and dent free. And the rental car services was super convenient. The car was waiting for me when I arrived and I delivered it right back to the LaMettry's. No shuttling around! I couldn't be happier, and highly recommend Maplewood LaMettry's!!! Thank you Dave Miller and team :-)
Rico Della Corna
Took my vehicle to get a small windshield chip filled before a long trip. Was told over the phone that it would be a $50 fix and shouldn’t take more than 30 mins, and was extremely pleased when the technician filled the chip in 10 mins and free of charge.
Definitely plan to go back in the future with any glass/body work needs!
Aric Heide
The second I was dropping off my car, Brian was already getting a rental car lined up and it was there the second I was done checking in! Russ kept me updated throughout the process, and it was finished ahead of time! The body, paint and detail is of the highest quality!
Der Xiong
My experience with LaMettry’s Collision was absolutely great. They greeted me and my family and took good care of us. Letting us know step by step the process of fixing our car. Workers were nice and showed great communication with guests.
Sam Holl
Gotta love when everything goes right from start to finish. Jason Wheeler helped coordinate everything from the rental car replacement to dealing with the insurance company. LaMettry's delivered the car in spotless condition and backs up their workmanship with a great warranty. I would definitely recommend LaMettry's to anyone! Great job & thank you.
Jeri Auzins
Very professional, friendly and easy to work with. They did a great job on repairing the damage and have an excellent long-term warranty on their work. And they cleaned it inside and out. Thank you!!
Kevin Smyth
Update: The issues were fixed but there were other issues with the actual paint when I had a professional look at it. LaMettrys has owned all of their issues and made them right. Worth an upgrade to 3 stars. 5 stars is getting it right without having to go through this.
The inner plastic lining on the trunk is about to come off in my hand immediately after picking up the vehicle. While the paint looks good this is not what I expected.
Rob Clucas
Terrific service! All process steps well explained. They handled all insurance and rental car details for me. The repairs were completed faster than expected and even cleaned my floor mats. Very satisfied.
Peter Lamm
Officially certified body shop for Mitsubishi, Tesla and many others already says a lot. They're at the top of their game and will do a really nice job.
Additionally, their customer service is excellent and not to spoil the surprise, you generally wont mind waiting in their lounge.
Their work is guaranteed afterwards and they really mean it. Highly recommend
Terri Frazer
LaMettrys Collision was great to work with. My car looks awesome and the people are fantastic. From the time I dropped it off to picking it up I was always kept informed by Andy or Jordan if the progress. Great company will definitely recommend to others.
Marc Pagnotta
My 2018 BMW was hit from behind while stopped at a red light.
When I scheduled the appointment to get my car fixed the offenders insurance (Allstate) informed me their intention was to melt the bumper and re sculpt the shape as well as repair the outlying damage.
I went to several auto body shops in the cities (including the two best according to popular opinion- one being LaMettry’s).
LaMettry’s was the only body shop that insisted on the repair/replace getting done properly. They truly cared that it was important to me that the work be done correctly. They went to bat for me as their customer and they were the only body shop to get the repair done correctly.
They will be number one on my list for all future repairs. They are professional, they will make sure the work gets done correctly, and their quality of work is simply the best.
I highly recommend.
Mark Lange
LaMetty is simply the best. The level of detail that went into my relatively straight-forward repair was amazing.
They use a multi-step process to make sure every touch is done correctly, checked and then re-checked until perfect.
I received a call from a manager who was directly responsible for overseeing my car’s repair every 2 days with status updates and completion updates.
I’ve had cars in repair shops before and working with LaMettry is truly next-level.
Jim Mitchem
Excellent craftsmanship and professional, friendly service. My dealer recommended Their shop and they delivered from the free estimate to a great rental referral to a completion date as promised. Highly recommend!
Sam Milstein
Fast turn around time with the best customer service in the biz!! Thank you Troy, Gina, Nikki and the rest of your staff!!
Cynthia Fuller
We were greeted promptly, given an estimate, and were able to leave car same day. We were given a tide home. 3 days later our car was ready butwe were inabke to pick up same dsy. Offered to deliver the car, which we accepted. Our car came back looking showroom ready. Exceptional service.
Julianne Rantala
Although there was a long lead time to wait for parts (Tesla), once the parts arrived, there was great communication and service throughout. The car was serviced within the time frame promised, and the car was clean — inside and out —when they were done. I definitely recommend LaMettry’s.
Mj Antonsen
Very high level of professionalism with all staff that I encountered. The extra perks were a really nice touch ( ie: detailing of car, and gift card).
Would definitely use this company again.
Vanta
Prior to meeting and dropping off the vehicle it was fine. But they took a whole month for 40+ hours work and minimal communication. We had to call because they would always say we will call and let you know which did not happen.
Ann Flom
I had a great experience. They explained everything and made sure I understood everything they were doing. They did a beautiful job. They vacuumed and cleaned the inside. Which was unexpected and definitely appreciated.
kat t
LaMettry's treats their customers well and the quality of work is excellent. To rate them 5 stars it would be advisable that they give a better rate on a rental auto or provide one when work takes longer than within one week. This is my second experience with them....
Jill Herzig
Though I was 300 miles away, and my car was towed there after an accident, they called me with regular updates. When it was totaled, they were kind by taking out the belongings, I had been unable to get and by keeping them there until I could retrieve them. Thanks for the great service!
Lisa Hubbard
The staff was very professional and courteous. My only complaint would be that it look too long to get my car in for repairs. They did a fantastic job on the repair and the communication during the process was excellent.
Roger Hedalen
I was very pleased with the work done on my vehicle and I would highly recommend them. Eli was very nice to work with and the job they did was outstanding! Thanks to everyone there.
Tim Guck
LaMettry's Collision did great work. They provided an early estimate and made estimate adjustments after they started the work. Nikki and Dillon worked with my Insurance company and provided me daily updates on the repairs. Great work.
Neng Xiong
We brought our Mercedes in on multiple occasions and they never cease to amaze us with the quality of work and care they put into our vehicle. I recommend this shop to anybody looking for any auto repairs or upgrades. Thank you LaMettry's for all you do!!!!
Gio Perez
Update: Management took care of the issue
We took our car in after being rear ended. I was quoted 6 days for the repair and it ended up taking 14. We got the car back and the paint on the bumper does not match the body. Wheel well molding does not fit snug. Also paint drip on painted bumper. Sloppy paint job
Xue Yang
Their Service is one of the best out there. They went out of their way helping me getting the car back on the road. Called and updated me throughtout whole entire progress. No corners or short cut was taken to get my car done. It looked just like when it came off the show floor. Highly recommended!!!
Nicholas Heidecker
Hail damage to our vehicle. Stopped by to have it looked at. Eli the regional manager not only looked at it but had it fixed the same day. We would never have a vehicle repaired anywhere else
Nichole Sorenson
I have had work done on my car twice at LaMettry's in Maplewood. Their quotes have always been accurate, they had my car done and back to me early, and it always comes back cleaner than when I brought it in. It's hard to find an honest vehicle repair shop, but this is the place. They've made a life long customer out of me!
Lori Huber
Excellent customer service. Prompt repair. I was kept in the loop through the ordering process. Great experience all the way around.
Spencer Tollackson
For anyone that is looking for any sort of collision or glass repair go the to LaMettry's in Maplewood and ask for either Eli or Russ. I recently needed some work done to my truck (bumper repair). I'm extremely satisfied with the work that was done and also the customer service, not to mention the price and time I took to fix said bumper.
Sou Moua
I think this place is amazing and the quality work they do is good. The reason it's a 3 star is because I've taken my car back twice and two different occasion to have them fix what they just fixed. I'll still go back but I'll be nice for them to slow down and do the job right the first time.
Summer ken
Overall I was happy with LaMettry's.
The job was very good - Even paint job that matched the rest of the car and was nicely buffed out (There are many auto body shops that cut corners and rush through the buffing process, leaving the finish with an orange peel look, and embedded dust. LaMattry's is not one of those places - They did a nice job). They took longer than the committed to time. Unfortunately I've had this happen with other auto body shops so perhaps it's becoming more common. We had a couple disagreements. However, the manager contacted me and they resolved the disagreement to my satisfaction. There are plenty of places that couldn't care less once they have your money. LaMettry's made sure that I walked away pleased.
So, overall I would have to say that I was pleased and would go back there again.
Soua Vang
LaMettry's in Maplewood provides great service and treats their customer well. Got my 2017 Rav 4 repair there 2 weeks ago. They did a amazing job on getting the car repair and keeping me updated what's going on. If anyone is looking to get their car repair LaMettry's is the best place.
Richard Krahn
the car looks great, additional damage occurred after the original claim and they were able to schedule both repairs. they did an excellent job of keeping me informed. I have used them before and will use them again
Nimeesh Desai
The work performed was very good. Kari was very helpful and guided me throughout the repair process. They corrected a dent caused by them at no charge and an appreciative of their customer service. Will definitely recommend them..
Pakou Yang
Eric made sure to update me on my vehicle’s progress. Got the car earlier and looks great! Definitely recommend for any future bumper/fender work.
John Lindell
I have been totally satisfied with my two experiences with LaMettry's (one very minor retair and one not so minor). The major repairs were flawless on a new Prius, expedited as much as possible, and Kari, my contact, kept me informed and dealt with the insurance company in a most professional manner. Hopefully I'll never need to return, but if I do, I know who to turn to.
Mathew Sturgill
Follow-up: Lammetry did call and try to remediate the situation. They seemed genuinely concerned about my experience and wanted to help change my perspective on the company. Even though I probably wouldn't go back, they seem to be improving their service.
Took 45 days to repair a vehicle in a minor accident. They promised a completion date and were over 9 days later to actually complete. Do not have a rental car that is covered by insurance.
Cathy Venette
I emailed a request for an estimate and heard back within an hour. The price was more reasonable than the two other places I'd gotten estimates from so I asked to set up an appointment. They were booked for the week which was a problem because my daughter had to take her care back to college with her on Saturday. When I explained that, Eli told me he would "make it happen" so my daughter would be able to drive back to school safely. He ordered the parts, kept me in the loop by email about progress, and when it was ready to be installed, he moved appointments around to squeeze us in and got the job done in less than 20 minutes! Simply amazing customer service and the repair looks great! They have earned my loyalty. You can trust them.
Robert Swinehart
Repair damage from rear end collision to a 2015 Corvette Z06. Required disassembly of rear half of car down to the aluminum frame, welding in replacement frame rail extensions and impact bar, structural adhesive bonding in a new rear floor pan and rear opening cover, new rear bumper cover and numerous smaller components such as antennas, vents, spoiler, high taillight, emblems, camera, hatch latch assembly, etc
It took about ten weeks from the date the car was dropped off until repairs were completed. At least half of that time was due to the special nature of the vehicle that resulted in lengthy time required to obtain parts and special repair materials. LaMettry's was very open to answering my every question, keeping me updated and allowing me to inspect the vehicle anytime I asked. This shop was extremely thorough, skilled and with attention to detail. The red metallic tintcoat paint applied to the rear of the vehicle was matched so well that I could not notice the slightest difference from areas not repaired. They earned my complete confidence. Should I require such services in the future, I will immediately return to them.
Greg Goldsworthy
this was cool, I asked to have some extra work done when the car was in for some insurance *someone else fault*. I had a verbal quote *my bad* there were a bunch of door dings and scuffs and a large scuff on the trunk lid. The main request was the SCUFF I see everything I walk into the garage and it annoyed me. they did the most incredible job of getting the dings out and touching up most of the scuffs, but they left one sizable scuff and the trunk lid which they did while I waited. I would have preferred to have it painted when they painted the rest of the car but someone dropped the ball. The person that handled it made the mistake of setting me off in my mind although I do not show when I get frustrated "we don't do any work for free" I had just cut a sizable check. Bottom line if he would not have made that statement it would be a 5 start even though they had to fix the issues i specifically requested in the first place the work was amazing. But apparently just driven off the showroom floor means different things to different people.
Corinna Morse
Tony did a great job of keeping me updated through the whole process. My car looks like brand new again!
Steve Thie
I have done business with LaMettry's several times in the past. They are the first place I think of and the first place I go when in need of auto body work. This time I had several small spots of surface rust that needed attention before winter so I went to LaMettry's for assistance/advice. Dillon C told me that since I caught the areas early, I could apply touch up paint and clear coat (get both from your dealer) to those spots. I had no idea what that process involved (and was nervous about not doing it correctly) so he told me to go get the paint and he would show me how to do it. When I returned to LaMettry's, he showed me how to clean the surface, how to apply the paint, how long to wait for it to dry and then how to apply the clear coat, which seals in the paint. I asked him what I owed him. He smiled and said "no charge." I was blown away because I expected to pay for this great service. A few days later I unfortunately caught a couple more surface rust spots. Again, I was a bit nervous in what the heck I was doing and went to LaMettry's. This time Mike Hoff assisted me. He realized I was a previous customer and he applied the paint and clear coat and said "no charge." I am always shocked and blown away by the AMAZING customer service you get at LaMettry's and these two times were no different. This is why I come back to them. This is why EVERYONE should go to them when you are in need of auto body work. Thank you, again, Mike and Dillon C!
Green Rock Apartments
They were amazing! They gave me plenty of options and worked well with the insurance company to get a satisfactory outcome. I couldn't be happier with their services
Matt Hugger
I recently posted a review of Lamettry's collision specifically their Maplewood Location, where I informed Lamettry's about how dissatisfied I was with their service. Since that review LaMettry reached out to me to discuss my concerns and complaints regarding my recent service at that location.
I believe they used my feedback to take steps to evaluate their processes and make corrections where possible.
I worked with Eli the Regional Manager at Lamettry in maplewood. He was willing to review my recent service records and reached a resolution that was agreeable for both parties.
I am completely satisfied with how things turned. Today as I shook Eli's hand I told him the honest truth, if I ever have a vehicle that requires body work again, I know exactly where I will be going... right back to Lamettry's in maplewood. My trust in this organization has been completely restored. An organization that stands by its work with guarantees and is willing to go the extra mile for a customer's satisfaction, is an organization that will be rewarded with customer recommendations.
Lamettry's prides themselves on their customer satisfaction. If you are trying to decide about where you should go for your auto body repair needs, I recommend Lamettry's.
Haley Denne
Russ and his team were nothing short of amazing, after everything went wrong with having to go there in the first place he made sure to make it right. Thank you Russ for making this as seamless as it could be given my lack of help with insurance!
Rene Barclay
Estimate, drop off, great updates and pick up couldn’t have been better. Thank you. Highly recommend.
Bernadette Meinke
Wow. Considering my phone prep with Lamettry's, I was planning on picking up a truck with a replaced windsheild. In 4-5 hours time. Planning around this at work, I had re recieved a call telling me the windshield was done 2 hours later! That was quick, cleaned the interior of the truck. Great job!
Matthew Driscoll
I didn't have a great experience bringing my Tesla. I was provided estimated completion dates they were unable to keep. I was also asked to pickup my vehicle with new damage. They have decided to cover those additional damages, which is why this isn't a 1 star review.
Pat Cunningham
Mike had our vehicle for 3 weeks while our cut rate insurance was deciding whether to repair or total the vehicle We'll they finally totalled it. We went to pick it up and it was All taken appart. Our cut rate insurance would not pay to put it back together again .... But Mike and his manager did!! The only reason we gave 4 stars instead of 5 was that the push button Ignition and keyless entry does not work now. So we will have to pay the dealer to reprogram the system.
Elaine Mehdizadeh
I appreciate the prompt, courteous and excellent service that I received from LaMettry’s. Dillon’s ability to quickly assess what needed to be done to repair my car and then making sure that it was completed in the most expedient manner were outstanding!
Sifra Behailu
I had a good experience at laMettry's Maplewood. They have a good customer service and did a great job on my car. They make it look as new as the day I bought it. Even if it is a long wait to get to the appointments, it is worth it.
Harrison Dunn
Pretty decent body shop. Had someone back into my front bumper in a parking lot and drive away. It spider cracked the paint on the bumper so we took it here to have it fixed. They did a pretty good job from what I can see. Took a little longer then expected and you can see a slight variation on the paint hue but overall fairly happy. Thanks!
Nick Maier
Great job, lacks real timeline on work to be done though. Wasn't called on completion and was told if I couldn't make it there in 2 hours before they closed for the weekend that I'd be charged extra for the rental car in my possession for another weekend. I made it work, but if I wasn't able to get there in the 2 hour window I'd be SOL.
heyaa Gaming
I brought my 2011 Nissan Maxima In after someone ran into the back of my car and I have to say it took awhile to get the car done but the wait was worth it great job on my car just wanted to thank everyone the helped contribute to fixing it feels like I’m driving a brand new car and I know you guys worked hard so big big thanks to all of you would highly recommend going here to get your car repairs done you won’t be disappointed. Shout out to the paint shop you guys are the best lol honestly life savers
John Feigal
LaMettry’s in Maplewood handled the intake and return of my damaged Toyota Prius as well as arranging a rental car for me. To get the car back to me as quickly as possible, my car was transferred to the Inver Grove Heights location for the repairs. I really appreciated them doing everything possible to get the car repaired and back to me ASAP.
Scott Zabilla
They shuffle through tons of cars a day and they don't miss the details of each one. My car was assessed, repaired and given their standard LIFETIME GUARANTEE of their repair work. Quality staff and work, I recommend working with them!
Marylee Druck
Fantastic repair of a door ding on my brand new car. They added door moldings too. The service was exceptional and I couldn’t be happier!
mengx94
Great service. Got the dent out of the quarter panel and made everything look like new again!
Doun Mongkone
Great place to get your auto body fixed. Took care of me every step of the way and even detailed and washed my car before they gave it back. Great customer service.
Thomas Weaver
Repeat customer. Service and results are always exemplary!
Ryan Chester
Thanks Joe and Gina @ LaMettry's in Maplewood! My vehicle was hit and my window was stuck half way down and of course on a day when the rain was coming. Gina promptly picked up my vehicle and Joe at their Maplewood location did a temporary fix on the spot to allow my window to function properly - Huge thank you and appreciation for the quick and excellent service!
mary prody
Luke was wonderful! Took care of the thick tree sap on my car with no appointment in 15 minutes....no damage to the paint which I was worried about!!!
General Zod
I am very pleased with the their professionalism, and quality of their work. Ricky was awesome, he was very professional. My, 2020 RAV 4 Hybrid, looks just like it did off the show room floor.
Jason Terwey
Brought my 2006 Yukon Denali to them on April 14th. Dropped it off and went on vacation. Truck had 3 panels that needed work which included extensive dent repair, paint and custom pinstriping as well as a running board that was cracked and broken. To begin I was at another shop that told me there was no way they would even try to match the after market pinstriping on the truck. Thats why I came here. They looked at it and said it was going to be a challenge but thought they could do it. Then the running board issue. It had a piece cracked out of it and a few small ones missing. A new one was $900 through GM. They looked at it and offered the option of gluing it and filling in around it. I had low expectations but it was a hell of a lot cheaper than $900 so I said go for it and see what you can do. When I returned from my trip one week later the truck was done. I was totally amazed by the work they did. My vehicle looked brand new like it was off the showroom floor. Pinstriping looks identical to what it was and the running board turned out great! Paint a perfect match. My wife couldn't even see where they had fixed it. I need to give a shout out to the GM Joe who was awesome to deal with. He was upfront and direct about what he felt his guys could do and he was right on. I will recommend this company to anyone as they do very quality work and are absolutely great to work with. Additionally, when I picked up my Truck it had been thoroughly detailed and on there own they repainted my receiver which was rusted and nasty looking. Great company, good communication and good to there word. Use them they are awesome!
CheeNou Lee
Thanks, my car is back to the road again. 👍💯 Repair, thanks for cleans the inside car for me. …
See Lor
Staff are friendly and knowledgeable. Kept me updated on every of my step of my claim and the repairs needed in a timely manner.
Connie Christianson
The folks at LaMettry’s are real pros. They kept in touch with us as our repairs progressed and stayed on top of everything. Pleasure to do business with this company.
Joshua her
They have done both my cars now and have always kept me updated and i could get a hold of them very easily. Great job done to my cars. I will always come back to them.
sai her
Great service, my third time coming here. Love the workmanship, gotta give it to the techs and the front desk, very friendly and helpful. They always call/text you to inform you of any updates. Will not hesitate to come back and always recommend LaMettry to my friends. Big thanks to the LaMettry team.
Thank you!
Sai
Jeannette Ballesteros
Very Happy with LaMettry Collision! They keep you updated with the progress of your car. And explained what they will be doing to get the jib done. On top of that they have a warranty on the work that theyve done. The staff there are very courteous and reassure that your car are in god hands! I highly recommend LaMettry Collision in Maplewood!
Thank you LaMettry!
Robert Xiong
Awesome place. Got my vehicle back at top notch and my interior was clean too. Also replaced my plastic handbag of trash.
Keep up the great job!!!
I recommend 👌!
Doug McMahon
LaMettry's in Maplewood provides great service with fine attention to detail. I was very impressed with the manager Joe and the friendliness of the receptionist. My car was fixed in a very timely manner in top shape.
Michael Levorson
Overall good experience, car was repaired to it’s new condition, a little longer of a wait then I would have liked but then again it is winter in Minnesota! Thanks LaMettry’s and yes I would recommend them highly!
Haley Horror
I received incredible customer service, and support from the team at this LaMettry’s after I totaled my car. Unfortunately I wasn’t able to be in the shop in person, but the whole team went above and beyond to help me!
kirk anderson
The kindest people I've ever worked with! Paul was so helpful and understanding in explaining everything. Simply perfect!
Brent Batchelor
Great service. Always kept me up to date with progress.
Angela W.
Entire process was fast and worry free. I was called by Keri every few days with an update on the progress of my repair. Great customer from everyone I dealt with!
Staci Wolden
I stopped in yesterday with half my bumper hanging off the back of my minivan. It was a self-inflicted wound from backing out of my own garage (the bumper literally got snagged on a net from a kids toy and ripped off the bumper...you'd never be successful if you tried to repeat this!)
I was trying to explain all of this to Jordan when Eli and Eric just happened to be walking by. I think it was Eric who pounded my bumper back into place with his fist and added an extra screw for good measure. My van was good as new within minutes and I am so thankful for these kind gentleman who were willing to help a mama out! Thanks, guys!
Qingnan Zhang
Very good service. Rickey recommended to use used parts to save money. The repair job was well done. We’ll recommend your company to our friends once they need body service.
Muchao Zhou and Qingnan Zhang
Barrett Zabel
Good garage with good experience. All work was satisfactory and they took care of all the insurance stuff so I had to do very little. Friendly staff. Not much else to say, just a good place to go
Jen
Great job on the repairs on my vw golf. Looks like nothing ever happened! Plus they detailed my car before I picked it up which was a very nice surprise!
Robert Juetten
I have used this fine company on 3 different occasions and they have always done everything they've amassed to do efficiently and with the highest qualities possible. I would strongly recommend them as the top company in our area. Very very professional.
mary thao
Very nice people I totally recommend this place if you ever need repair or anything done with your car. Would definitely go back to them if I ever need to get my car fix 😉 …
Choua Xiong
They were great at updating me on when my vehicle would be ready to pick up. Friendly and helpful.
Terry LaPlante
Thanks LaMettry’s
I would say that LaMettry’s not only met my expectations but exceeded them. They did what they said they were going to do and then some. They also helped me with a couple body fixes that were not accident relayed. And they have great snacks while you are waiting.
Terry
Mike Reeves
The work on it was very good but it took a long time for it to get fixed six weeks to get my 2015 Dodge Ram fixed from hitting a deer it was only $5,000 damage and it just seemed like it just got pushed off to the side and it just took way too long to get it fixed but otherwise the truck looks really good
Gordon Anderson
This is the third car that I have had repaired by LaMettry's and every one was fixed excellently so that you would never know damage had been done to the car. I recommend them highly.
Colleen Trantanella
Great people, keeping you well informed. Work was fantastic and agent was very thorough going over all repairs. Will recommend to anyone I may run into in need of bodywork.
Daniel Peterson
Brian, the GM of Lamettry's Maplewood was quite professional and walked me through every step of the repair process. In addition, they provided Uber rides as needed when I needed a lift to the shop!
Justin Henigin
Cant say enough great things, from the customer service and the high quality work I am very pleased with what I had done at LaMettry's. Thank you again Eli and Russ for everything!
Mark Alshouse
I hadn't had any need for bodywork on a car for over 25 years, but the folks at LaMettry's just blew me away with their attention to detail, communication, friendliness and professionalism. I hope it is ANOTHER 25 years before i need more bodywork, but I know where I'll be taking my flying car!
Catherine Cornell
After being hit by an uninsured driver, the damage was more than what appeared on the surface. LeMettrys in Lakeville made my Acura look like new. The process and staff was thorough and great to work with!
Lawrence Munoz
I wish there was an option for one hundred stars. Eli and John are true masters at their craft!!! Above and beyond is an understatement. If you're thinking about going anywhere else I'd think twice. I'm not your average customer I have extremely high expectations and standards and I am beyond satisfied. Thank you to the whole Lamettry's team for taking on my job and completing it to perfection. Bravo!!!!
Mark Erichson
Fast, professional, and timely. Great communication.
Cathy Satern
I have used LaMettry’s in Maplewood for three different “situations.” They do superior work! Their staff tell you the truth about when they will call and when your vehicle is promised. I will always take my vehicle to LaMettry’s!
Edward Gibson
Very friendly. Little difficulty receiving calls back in a timely manner. I also discovered they missed part of where they were to refasten a part of the bumper. I need to get a hold of them. I would use them aha n as I have used them before.
Joshua Garubanda
Russ was excellent and kept me informed along the way. Hands down one of the best customer service experiences I’ve had all year. I would recommend to family and friends.
Molly Barr
Beautiful work! Fast and like new finish. Thank you so much.
Isabella Rossini
I needed my side mirror replaced and they were timely and very communicative. Very satisfied with my experience and will be back again if need be.
Wade Johnson
Excellent service by all of their staff. From walking into the lobby to walking through the estimate. They have your best interest at heart. Will definitely recommend and be back if I need work again.
Rory Theng
Awesome job! Dillon went above and beyond from contacting insurance to coordinating rental car pickup/drop off. Hassle free and transparent throughout the process.
P. Lee
Best place in town! They do such a good job with the outside and inside. They even cleaned my dashboard and vacuum the inside of my car. I like the update calls I get.
Bob Gunter
They kept us informed of everything. Updated there progress, and the final product came in under the estimate. Great work.
SHARON KANNIAINEN
Lamettry’s did a good repairing my auto. The auto looks very good. It was cleaned before it was returned. The service rep. Was friendly and competent.
J R
As far as I am concerned, LaMettry's is the only place to go.
The work is superior, & customer service is superb.
The team makes sure you get all of your concerns met, And questions answered.
Marv Flodin
Did a great job repairing car. The help are friendly and very helpfull. Thanks LaMettry. Marv
Amy Twombly
Fantastic communication. Excellent craftsmanship. Amazing customer service. I would absolutely recommend LaMettry's Collision. Thank you for such a great experience.
Sasha Kearns
They always do great work and are very professional and friendly. I would highly recommend their services to anyone looking for auto body repair.
Wes Payne
Thank you Lamettrys for returning my Jeep to an even better condition than before the accident! And a special thank you to everybody who works there for their professional and polite handling of the situation.
Nick Neumann
Phenomenal work as always. They know how to blend and paint match very well and complete work in a timely, professional manner. Extremely happy with their work!
Kristina Roberts
LaMettry’s in Maplewood is great! They were very helpful in getting my car repaired and fixed. They were very friendly and pleasant to work with.
TD Kohls
They were very professional and experienced, including the ladies at the front desk. The window was replaced quickly and done well.
Max Weis
Fairly certain my Cadillac is cursed. Used LaMettry's in Maplewood twice and it's always great. Car comes back looking amazing.
Tim Kristen W
Fabulous and quick service for a minor (can you believe it!) deer hit with bent mirror, door frame, and buffing out white marks (can’t figure out how deer did that).
Will definitely go there again when something minor or serious damage happens!
Kaelyn borseth
They kept me up to date about everything going on with my car. Didn’t even take as long as expected! Definitely going back, if anything ever happens to my car again
Maureen Monhollen
Best auto body shop in town. Knowledgeable, fair, and will work with you and your insurance. Professional, clean shop, and top notch service.
Judy Green
My car looks just like new!
Thank you for the excellent repair and friendly service.
Tyler Dunn
Super good service! Handled everything and cleaned the inside of the car as well, actually left a pretty valuable watch In the glove box and thought it was forsure gone but it was right where I left it!
Yia Yang
The team was helpful and responsive in getting my car repaired to its original condition in a tinely manner. I would recommend them for any collision work.
Rick Mason
Very good service..... High quality work. They handle all of the insurance stuff
Britanny Gerdin
They've been so helpful! I was in an accident a year ago and even a few months later when I noticed an issue with the door they replaced they've been so great about helping. Everyone I've ever spoken too has been super helpful.
Suzanne Hendricks
They do a great job. My car looks like new and they treat their customers with respect.
Caleb Cordes
Fantastic service. We had two cars go in for hail damage repair. They very commutative and completed the repairs as promptly as possible.
Richard Andersen
Everyone was thorough, kind and helpful. The work proved to be less expensive than originally estimated and appeared to be very high quality. If I need work of this nature in the future, I would come here again.
Mark Warren
They did a fantastic job, customer service at the front desk was excellent. Car looked great when done and was completed right on time!
Paul Tomascak
The car looks great and I was kept in status loop as the parts had to be ordered from Germany and as the damage was near the convertible hard top in trunk is was more than straight body work.
James Collins
Terrific and friendly customer service and high quality damage repair. My car looks like is brand new. Thank you very much!
Luke Kranz
Everyone at LaMettry's is fantastic. Very helpful staff and the end result on my repairs was flawlessly done. I wouldn't have my repairs done anywhere else.
Denise Renner
Andrew Dupey was awesome!!! Kept me informed continually with progress. Biggest challenge was working with Allstate due to their inadequate estimate of the damage
Dick Kryzer
The only shop we trust with our cars. Excellent work, update their progress.
The staff is friendly and professional.
Donna Standifer
My Representatives name was Andrew I love how he stayed in contact with me and I'll can you let me know what was going on I really appreciate his attempted to me as a representative at customer service thank you
Ann Miller
I found LaMettry’s to be efficient and easy to deal with. I was pleased with the body work they did on my vehicle and would recommend them to anyone!
douglas quam
Work was done very well and I was kept updated on status. Very pleased overall.
Tom Slater
Prompt, professional, yet so personal it almost makes you wanna have an excuse to come back for more repairs 😎. This is the main reason why I always use and recommend Lametry’s. Their work is second to no one. …
Dan Bergstrom
LaMettry’s exceeded my expectations. The price was fair, the work is flawless, and the customer service is absolutely top shelf.
Carol Garvey
Great service! Professional and took the time to deal with a frustrating insurance company. Kept me updated and have very helpful staff.
kaddy yang
Very good customer service! Super friendly! Everything done quick and professional! Had a very good experience! :) I would definitely recommend coming here!
Sophi Ndreu
Great autobody repair. Everyone that works their is very smart and expeirenced .
Cheng Yang
Everything went great and smooth. Staff was awesome! The location I went to was Maplewood, I recommended my family and friends already after my first experience there.
JUDY SANFORD
We had a very good experience, and totally would use/recommend. Our car looks great!
Rachelle Erickson
They have fixed my car a couple of times and always go above and beyond. They always give a great deal. I’ll never go anywhere else!
John Winters
The people were polite, friendly and courteous. The workmanship was excellent. Six weeks was too long in the shop.
Joe Sorman
LaMettry's handled my repair professionally, kept me up to date as repairs progressed, and did an excellent repair. I would use them again.
Mary Christianson
I was verywell pleases with everything
Jim Heller was cery nice to me
I liked the getting the car and bringing it back
Wished I could have had rhe drivers side done as well
Michael Juneau
New car was hit in the parking lot. Repairs went well. The process is about 2 weeks due to insurance etc.
Mike Jones
Because of a lot of cars hail damaged at the same time, my car took longer than I like. The work, as always, was perfect.
Vins Harrelson
LaMettry's did expert work in getting my vehicle back in shape after running into a coyote on the freeway! Two thumbs way up!!!
Andy Masterman
Great service and outstanding workmanship got my car looking like new again. Highly recommend.
Amanda Olson
Customer service is amazing. Stayed in constant contact with me and did everything to get me my car before I was due to have my baby!!
Dave Lindau
Excellent customer service !!! Very friendly and go out of there way to make sure your satisfied. Would highly recommend. TROY IS AWESOME!!!!!
KUDOS
David Schlenker
The customer service was incredible, follow up and updates and not to mention the car is like new again. Thank you!
Chris Olson
Collision repaired after auto accident.
Tom Anderson
Staff were clear and super respectful. Excellent communication .
Josh Kilgard
Great customer service, awesome staff, skilled repairs, they will take care of you.
Graeme Norgard
Excellent service and quality workmanship. Have used them in the past and will use them for future needs. Highly recommend them.
Matt Nelson
Super friendly and just quick and awesome service done here. Great customer service and would recommend to anyone.
Frank Sanchelli
Very nice people to work with. Andrew was awesome. Highly recommended
William Walz
Parts replaced were fine but still have broken glass all over inside the hatch! Not real happy!
Liz Smith
They did a great job matching paint and repairing door!
Lonny Strommen
The best, they work their magic and it's almost better than new, I only go here, they have worked on at least 6 cars for me
Janie Thao
Russ was great to work with, he was very detailed and kept me updated the entire process.
Paull Rukavina
Restored my car to original condition - it looks great - thanks for the great service !
Nick Voss
Fabulous team, they advocate for you, make sure the part is right, and call frequently with updates. Would recommend them easily!
Gary Cox
It was excellent looks brand new Communication was excellent throughout the process
William Davis
Great work and customer service. Didn’t meet my deadline - but that’s OK
Nina Sartori
Great experience. Very easy to work with. Kept me I formed along the way!
Corey Blowers
Very professional organization, great communication during the process.
Great staff and talent
Ben Pease
Great communication throughout the repair process and the vehicle was delivered in better than pre-accident condition.
Hassan Hassan
I actually googled this shop and I was impressed.I called to go for a car repair estimate it took me just 10 min to get an estimate and very humble staff
Andy Winters
Excellent work! Looks as good as new! Great communication with frequent updates. Very pleasant staff! Thank you!!
Ben Kurth
Great workmanship. Great consultants. Great front desk staff. Highly recommended. Absolutely zero complaints. Thanks!
Mem Lloyd
LaMettry's has consistently given excellent service for all of our vehicles. I highly recommend it.
Connie Slaten
Everyone at the shop was friendly and helpful. The work was done properly and efficiently. All around great experience!
Joyce Haines
Very professional and personable car looked amazing when I picked it up. So clean
Tymm Nesser
My truck was done on time, everything looks great. Thank you Brain Olson. I couldn't be happier. 👍 …
Jim Kroschel
I've had several cars repaired here and it's always a good experience I won't go anywhere else
Susan Martinez
their estimater does a great job. the service and work on cars is amazing.
Cathi Kurkowski
Excellent communication and frequent updates. Work looked perfect!
mary tacheny
Great customer service. Nate does excellent work! Quality outcomes!
Mike Pilares
I need to edit my first review. Elli Padilla help me out and fixed everything.
He is a real professional. Hands down to Mr. Padilla
Barbara Mccavic
I find that they were very helpful and kind,they went the extra mile for me. I would recommend them for work and professional work to all.say thank you to all the staff.
Bonnie Sweningson
Service and people are great. I highly recommend LaMettry's for auto body repair!
Jason Munson
Fast, friendly and easy service. Had no issues at all and they kept me posted on a regular basis.
Todd Wiggins
Excellent service and communication of status updates along the path to completion. Highly recommend this body shop!
Dave Allen
Meticulous attention to detail. Perhaps the very best body shop in the Twin Cities.
Mark Swenson
Everyone was great. Andy kept me updated through out the repair. Top notch.
Erek Y
Eli is who you need to see if you go here. The quality of work is fantastic! Highly recommend!
Allen Barkve
Friendly, efficient and fast. Truck looks like new!
Jeff Dornfeld
LaMettry's handled all the insurance situations with great results. They did everything I asked of them
orfa aguilon
Great work and customer service. Recommend!!!
Ngao Khou Yang
It was quick and easy! The receptionist was very friendly as well.
Kim Cash
I am so impressed by the work on my car as well as the customer service! Thank you
Tom Anderson
Lametry's was very professional and prompt with their service and the work was excellent!
Levette Dalton
Communication was excellent; body work beyond expectations and I highly recommend LaMettry's for all of your needs.
Dan Depies
Car came back in excellent condition. Would definitely use them again in the future.
Dale Evans
Provided us not in a timely fashion and communicated promptly and timely The progress of my claim. Thanks!
Todd Ferrara
Great help With a difficult situation I will definitely be back for more work this is a quality job I would not hesitate to recommend
Om Shankar
Glad with service. Great customer service, Jim was fabulous thank you for your service.
Jenny
I went in for a quote and was not surprised by my final price. Was done quick and efficiently
Stephanie Nwaofune
Top quality customer service. Excellent work. I would recommend them to anyone!
Marlene Ziemski
Took a few extra days but the car looked great when completed!
Andy Hemenway
Great service. My truck looks better than new!
Bill Fischer
Repairs were done as scheduled and the car looks good as new.
Mike Bigelbach
They were great 👍 job well done …
Mary Johnson
Very friendly and helpful. Honest appraisal of damage and gave us a very inexpensive option for repair.
Lori Trygg
Great service, work performed as promised and true to bid.
tommy rat
Nice workers 👍 reasonable price also very caring staff …
Matthew Ballantine
Troy took great care of me fast efficient knowledgeable can't say enough thanks guys
Julie Joy Wenner
Needed bumper repair and paint, beautiful job, very satisfied!!
James Eng
If I ever need vehicle damage-work, I will turn my business to LaMettry's Collision. James J. Eng
Kou Xiong
Repairs look alright. They cleaned my car after the repairs were done.
Lisa Doffing
Everyone was polite and straight forward about what needed to be done with my Escape. Thanks Dan
Ryan Wartman
Incredible service. Kept my best interests in mind the whole time.
Wolf Girl
very nice and friendly staff, even though we walked into only ask them a question they where super helpful and glade to help :D
Brent Vosika
Communicating updates on my repair were very thorough.
Rob Welter
Great job!! Great people to work with. Would highly recommend
Paul C
They're professional, curtious, responsive, and they do great work.
Paul Tushaus
Great Service and friendly. It was a very simple experience. Thanks LaMettry’s.
Dana Offerman
Great service.
Great people.
Such a relief to work with true professionals!
Jimmy Yang
Oem windshield replaced quickly would recommend to friends
Leng Moua
Everyone was very friendly and helpful which made the process very smooth from start to finish.
Timothy Gaughan
Great work, great management. Highly recommend!
Carter Huffman
Fixed it very fast and they also washed it in and out.
Cody Boterman
Excellent PDR work.
Adam Cole
Very nice body shop fast and not to expensive. Least they listen to you.
Gun Runners, Certified Cerakote Applicator & Laser
Great service on both of my vehicles, thank you!
Mike Siverhus
Excellent service. I WILL return for future repairs and services.
Nick Trebbensee
Great work with attention to detail and work with all insurance companies.
MPRC
Very prompt, professional, and overall outstanding service. Would definitely recommend to others.