Reviews of O'Reilly Motor Cars. (Auto Repair Shop) in Milwaukee (Wisconsin).
O'Reilly Motor Cars
324 W Cherry St, Milwaukee, WI 53212, United States
Description
Information of O'Reilly Motor Cars, Auto repair shop in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of O'Reilly Motor Cars
Sunday
Closed
Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
Closed
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Reviews of O'Reilly Motor Cars
Complete Computer Systems
For the moment I called to schedule a time to bring my car in for diagnostics to the day I picked it up, Mike Olson to be at ease immediately and state in contact with me through the entire process. It was a great experience. I wasn't happy with the cost of the repair (maybe I should own a Land Rover) however I will continue to bring my car back for all of my repairs. The guys are INCREDIBLE! Friendly honest and straightforward What more could you ask for 😊
Adam jodz
The entire team at O'Reilly is phenomenal. Although my experience with the actual mechanics is minimal, the few I have met definitely embody the culture of this place - friendly, fast, and most importantly CORRECT service. I have owned many euros in the past and this is the only place I trust my car with.
Additionally, Nathan & Anthony are amazing at what they do. Quick quotes, walking through the needs of your vehicle, and never "pushy" on a service that isn't due or an absolute necessity. The two of them are at the forefront of what keeps me coming back to O'Reilly time and time again.
Ed Beckert
I love how in addition to performing the prescribed routine maintenance, they give my car a thorough “once over” and recommend current and/or upcoming maintenance. I really feel like I have my own personal mechanic helping me keep my car in good condition. And their communication is really good - text messages, e-mails, and phone calls all keep me informed about my appointment and the progress of the work on my car. I have felt lucky for years now that I found out about O’Reilly’s. Having a mechanic/garage that you trust fully and can always count on is like one of those modern miracles, like the babysitter who is dependable and who your kids love or the boss/manager who “gets” you and makes your job so much more satisfying.
Lisa Ramsay
I've rarely experienced a repair shop with such comprehensive service and attention to detail. They were thorough and accurate in their diagnostic review of my Audi. They even assisted in arrangement of the recall repairs . I was kept informed throughout the day of the issues and found my car hand washed when I picked it up. Definitely give them the opportunity to care for your car.
Khameron Alicea
I had the most amazing auto repair experience. I was able to schedule an appointment drop my car off the day before my appointment and my car was fixed earlier than expected. I was assisted properly I was not misinformed about any repair. I highly recommend! I will be returning for further repairs.
Matt Brennan
Outstanding customer service with a smile. They have serviced my Porsche, my Range Rover, my brother’s Range Rover, and my wife’s Jaguar. They truly take care of their customers.
Michael Adkins
My experience with O’Reilly’s was excellent. Customer service skills was second to none the explanations that they gave me concerning my vehicle was right on point. I will be back with you. Thanks. Have a great new year.
William Burge
Very friendly, prompt, and excellent communication. No pressure on recommended repairs. Nice loaner car. I'll be back.
Michael Hansen
Hands down the best prompt and most professional shop I’ve ever dealt with. Texting me while I’m at work letting me know the status of my car, what’s better ?! Loaner car was ready for me prompt of drop off in the morning. Nathan was such a big help, most honest genuine person I’ve ever dealt with. They will not let you leave without answers, honest answers ! This is how any shop/ dealership should be ran. Nathan thanks again for the big help and answers ! Will definitely be a new home for my Benz, hands down.
John Erich
Excellent work! Very thorough in checking car for maintenance needs. Great system for providing estimates and confirmations per email. Nathan and Anthony at front desk are very professional and a pleasure to deal with. Fantastic detailing job on car when ready for pickup!
PATRICK Hay
First time using O'Reilly and it won’t be the last. From the first call to set up my appointment through getting my car back (cleaned), the experience was first class. Anthony and Nathan (I think?) were very helpful and friendly.
Mike Urbaitis
The absolute BEST auto shop in Milwaukee. Nathan and Anthony at the front desk are just amazing. Nathan is super up front, knowledgeable, and honest when explaining what is going on - why a part needs to be replaced, how it is currently damaged/worn, and what the options are for addressing the issue. Plus, he always has a couple good jokes at the ready. Dan is the specialist who works on my Audi, and I could not be more comfortable with leaving my ride in the hands of such an experienced professional. I had multiple friends who recommended O'Reilly Motor Cars to me, and I will continue to pass along the good word to all of my family and friends.
Edward Michel
Nathan was very pleasant and competent. He followed through with all aspects of my job, obtaining parts, updating me on work progress and notifying me when my car was ready. I am glad to have a place to take my Jaguar XJ instead of the dealership! I will be back, thanks O'Reilly Motor Cars.
Sam Amis
Incredibly helpful and friendly staff. They're always happy to explain things in detail so you can make informed decisions about the work you want doing. Their online portal also makes it super easy to see their progress and get updates. Would definitely recommend!
Dennis Lloyd
Great prices - competitive with TireRack. Staff courteous and efficient. Vehicle ready when promised. Honest - no unnecessary repairs.
Robert Maddox
The 2 Anthony's were very professional and the ither young man that took the car for a test drive was knowledgeable about where to start with my wife's cla 250. Overall great experience
David Hinke
O’Reilly Motor Cars provides excellent service! They have provided service for my vehicles for many years. I recently had a major engine-out repair for my Audi S4 and they did a fantastic job! After it was completed, my car looked like it was showroom new! I was kept informed throughout the process. They took care of my car as if it was their own. I think because all of the staff are car enthusiasts, they truly care about your vehicle. The technicians and front office workers are all extremely courteous and informative. They go the extra mile to make sure the customer is satisfied. I trust their judgment and work. Prices are also reasonable. I highly recommend this facility.
Just had another service appointment and had excellent service again! O’Reilly Motor Cars is a quality shop!
Niyimbona Komedy
I recommend O'Reilly Motor Cars, it was my first time here and I noticed the hospitality is wonderful and accountability with their words is also wonderful. Thank you.
Charles Cook
Their knowledge of my particular car was excellent. They knew of the common issues, while resolving several other uncommon issues in a timely, cost effective, and friendly manner. They also have great customer communications software for very easy review of recommended repairs. Very happy and will return. I've already recommended them to a friend.
Connor X Dad
It was my first experience with O’Reilly and it was a pleasant experience. Their diagnostic features included pictures text to your phone, along with recommendations and prices for repair. Very thorough with repairs and overall a really good experience. Highly recommended shop for Euro cars that tend to need some TLC.
Freddie Arocho-Perez
I want to express my deep gratitude for the great care I received when I recently had my new Audi car due for oil change and general inspection. The whole experience was as pleasant as an experience like this could be thanks to Anthony, Auben, and all the team members at O'Reilly. From the get go, everything was great. I was provided with a nice loaner car while they took their time to take care of mine. Anthony was professional and courteous, keeping me informed on the updates regularly. My car now feels great! I was a customer before for my old VW and felt very comfortable bringing my new car here. After this past week's experience, I'll be sure to think of you first for any future repair and service needs. They even provided me with superb ideas on how to make my Audi better. Congratulations on building such a wonderful addition to the community. It's so great to have you all as neighbors! Many, many thanks!
Claire Nicole
I found O'Reilly to service my Volvo several years ago and stuck with them through two cars, lots of oil changes, and waaay too many flat tires (I have very bad luck). The team has always been incredibly kind and helpful and answered every question I had. I would absolutely recommend and would still be trusting them with my car if I had not moved out of state. I don't know if I'll ever find a better shop!
Diane Milner
I have always used O'Reilly Motor Cars for my 2006 BMW, they keep it running like a top. The owner and staff that I have done business with over the years are, kind, courteous, and conscientious. They listen to my concerns and provide feedback that let me know they genuinely care about resolving the issue however small. I highly recommend this repair shop for your import vehicle service.
Anthony D.
The only thing is while leaving the business, I hit my brake pedal and it went to the floor. Both the floor guys jumped into action right away.
They found the brake system to need more bleeding and a mechanic put it on the rack right away and re bled the brake system.
I left and still driving the car but it really needs more bleeding as I have a mushy pedal still. I plan to swing by and see if they have a mechanic free to check this issue out.
Otherwise I am satisfied that they caught an oil leak issue, informed me and fixed it. Improving the cars operation and performance. I think that was money well spent.
I am happy for the most part. I also feel as if I made new friends today. Everyone was very professional and openly communicable and friendly.
Their customer service is amazingly refreshing as most businesses today have a low threshold of customer service or none at all.
I look forward to doing business w this company again
Calvin Strehlow
Anthony is great super accommodating. Everyone there is very friendly and they got me in and out pretty quickly.
Julian Gross
Any time I come to this particular O’Reilly’s location, I’m always reminded that I’m in GREAT hands. Nathan and Anthony always do me right, great service 👍🏾 …
Valerie Ko
What I love about O’Reilly’s is the service. Every person I have dealt with is professional, friendly and wonderful at explaining what was done and needs to be done. I am constantly recommending this place to my friends.
Brett Baeten
For starters, I am not one to write reviews but my experience here was phenomenal. I visited O'Reilly today for the first time and was blown away with how thorough they were with everything. I have been to several shops with several different vehicles and this place easily ranks at the top of my list. O'Reilly is definitely my new go-to and will be for my fiancée as well!
lipscomb25
O’Reilly Motor Car is the place for great work and honest diagnostics. I can speed all over now!
Staff is professional and the Audi is faster than ever! The owner is also driving instructor in his free time. A golfer too! ⛳️
donn busniewski
I cant thank O'Reilly motor cars enough for the service they did on my VW Tiguan. They kept me informed on all aspects of the service being performed either by texts or emails. Everyone there treated me honestly and professionally. I would definitely recommend O'Reilly motor cars to anyone who is looking for automotive service. I will definitely return and bring either of my cars back to O'Reilly!!
Emily Adochio
Excellent service! The team was very amenable to my busy schedule. They finished my car quickly and efficiently. Everyone working there was nice and personable! I️ would highly recommend.
Jim Koepp
I was very pleased with the quality of the service. Their prices were very fair in relation to the Dealership service department.
Martin Jelen
I went to O'Reilly's Motor Cars to get an engine diagnostic after blowing up the engine in my bmw. They kept me very well up to date and kept my car stored inside. The final quote for an engine swap was a bit high but we were able to work it down to a reasonable price. Ended up going with another shop but overall very nice people and good experience!
Darrell Frisse
I used O'Reilly for a pre-purchase inspection of a pre-owned Porsche. The cost was quite reasonable, the inspection was thorough and completed in a very timely manner. It was a long distance arrangement as I'm in Albuquerque but everyone I spoke with was friendly and professional. Based on my experience I would not hesitate to have them service my vehicle.
Andy Chandler
Excellent service and friendly staff! They patched up my tire and hand washed my vehicle for a great price. Would recommend.
Gabriella Badran
Great place! Went to get my Mini Cooper looked at since the check engine light had come on. They were extremely helpful, professional, and really detailed about all the issues. I had previously gone to another shop specializing in European cars; O’Reilly was much more reasonably priced and an overall better experience. Super friendly staff too! Will definitely be going back for any future needs.
Kate Jochman De Lorenzo
O’Reilly Motor Cars is the only place that I trust to take good care of my car and provide honest, fair priced servicing. My dad took his cars to O’Reilly’s and I recommend them to anyone who needs to have their foreign car looked after in a professional, fast and friendly manner. They rock!
Ghassan Majdalani
Awesome from start to finish. All the personnel I interacted with and the Mercedes Master Mechanic are the best.
Erin Napier
O’Reilly just gets my car. I’ve been with them for over ten years and they have been able to keep my husband and I on the road with our European cars for many many years, and over some complicated repairs. We really feel as though we are in trusted hands, they are great communicators, and they are able to show you and explain to you what they are doing. Estimates are accurate. And, they wash my car and sanitize it after they work on it. We highly recommend them!
Adriana Ferry
I used them for my Mini for an oil change. Great experience overall. I used the pickup/drop off service which was very convenient. The driver who drove me was Anthony (?) and he was very nice, and so was the rest of the staff who helped me. Pricing was reasonable. They also washed my car! I will likely use them again for future services.
Joseph Kuborn
I have used O'Reilly and Tirerack for new tires on several of my vehicles in the past and the latest experience was flawless as always. Easy to deal with setting up the appointment and getting dropped off and picked up from my office downtown. Could not have been easier and the cost was exactly as promised. For anyone working in the downtown area, they are perfect for any type of service and tire replacement.
Darnell Hamilton
The staff was tops from start to finish! I plan on bringing them my business from here on out.
Andrea Kozek
O'Reilly has reshaped my view of car repair and service. They are a very thoughtful and professional business, with a high-touch customer experience. They offer insightful maintenance and repair recommendations, things to think about for the future and make the drop off/pick up process smooth and easy. The O'Reilly team took great care of my 2007/150k SUV and now for my 2019. I'm thankful for their expertise.
John Bryan
Easy access to quotes. Great communication. Had a couple hiccups during repairs but they handled all in an excellent manner. Might not be the cheapest shop around but you get what you pay for. Professional, personable folks to deal with. I will definitely be back and highly recommend them for your European auto service needs.
Mary young
I needed custom rims installed that were purchased online. Many auto/tire places won’t do this unless you buy through them. O’Reilly Motor was great. They stored the wheels until I could get them installed, got me an appointment in a very timely manner, chauffeured me home and picked me up so I didn’t have to wait. They have an extremely clean facility and very knowledgeable and friendly staff. I would use them again in a heartbeat.
Tim Baumgartner
I've used O'Reilly four times to do repair work. I won't take my car anywhere else for service. These guys have phenomenal customer service, work quickly and just get the job done right. They're incredibly nice people that do a great job explaining what's wrong and how they fixed it. They have a new automated service feature that texts/emails you all the service opportunities for your car and let's you select what you would like for them to do...making it quick and easy to process everything. It was also quick, easy and free to get a loaner car from them while ours was in the shop. I've had bad experiences at other repair shops in the area and simply regret not going to O'Reilly sooner. They're the best.
Velvet Moore-Owen
I’ve been affiliated with this awesome business since the early 2000’s, and never had a bad experience. The staff have always been professional, friendly and knowledgeable. If you have a vehicle that you treasure, then O’Reilly Motor Cars is the ONLY place that will treasure it as well!
Phyllis Holder
Even though my BMW is old, as a one owner car that’s been good to me it still gets treated well. I’m particular about who gives me advice. The O’Reilly people out front and the technicians in the back are like do all they can reliable trustable family to me. They keep me and my old car on the road safe and sound. My car always acts and looks so much better when I get it back!
Spending that money makes me smile with no lasting worries.
Clayton Koput
I have never been to a shop like this before. I have worked at a dealership in the past and know how things can go on behind the scenes which is why I'm very picky and wary of the services I have performed. But with O'Reilly they never once made me wary of the experience. Friendly staff made it seem like it was just a good buddy of mine willing to help me with my truck. Also willing to shoot things straight and not just tell you what you want to hear but what you need to hear. Couldn't be happier with the work that was done and would strongly recommend to anyone whom may need work done on their vehicles!
Larry Bledson
My experience with O’Reilly Motor Cars has been one that I will cherish forever! They are kind, courteous, and helpful! They took complete care of my vehicle and made sure that my vehicle was ready for the road! They also keep in touch with you every step of the way through the process! I would recommend their services 10/10 times especially on foreign vehicles. Thank you guys so much for everything!
Travis Reed
Friendly and professional staff, easy check-in process (even with COVID-19) and loaner cars available. (I would previously use the comfortable waiting area.) They are great about explaining any findings during inspection and make reasonable recommendations on what needs to be addressed and what may be able to wait until next time - keeping safety first and still being realistic. Very accommodating. New e-mail/text updates, estimates, and invoicing are great!
Juan Carlos
Called to setup an appointment and got Nathan on the phone. Nathan was very friendly and knowledgeable. On the day of the appointment I was greeted by Nathan by NAME and he & his team did an excellent job in taking care of my vehicle. I highly recommend this place if you want a top notch experience and peace of mind.
Mary Jo Garinger
I've been taking my 2008 Saab here since 2017 and have always received top-notch automotive service and incredible customer care. Their prices are reasonable and always up-front. They are also great at keeping you apprised of the work being done and the timing. This is one clean and well-run shop! I wouldn't go anywhere else.
Gunter Kocourek
Brought car in with several issues. Service and communication where excellent. Really appreciate expertise at balancing need for safe functional car and being able to save money. No pressure, just honest work. Finding a dealership alternative is never easy but these guys have a customer for life.
xiaolong wang
I did a 4 year service yesterday in O Reilly Motor cars. They gave me a loan car, they finish all the work oil change and check for 3 hours , $90 charge is a reasonable charge. Also give me suggestion about job need to be done next time. Great place , nice facility especially the bathroom. Professional service, I saw a lot of different brand car inside their garage that means they have the skills!
Cynthia Engel
I brought in my Saab for an engine light and really a few problems I became aware of. The service team was completely transparent and willing to go above and beyond what others have not. I believe I walked away with a 'new car' but would trust O'Reilly whole heartedly with my car in the future.
Nathan Powers
As wonderful an experience as car repairs can be. Knowledgeable techs, problem solving, and great customer service. They are fantastic at explaining the what, why, and if not. The text and email quotes are a nice touch too. I’ve driven German cars for awhile now and it is hard to find a shop, outside of the dealership, that gives you confidence that things will be done right.
Current and future customer,
NP
Elijah Knaack
Auben was a very big help throughout my entire suspension surgery. He always made himself available to answer any questions I had regarding my service. Nick, the technician, was very knowledgeable and didn’t stop until everything was dialed in perfectly. Thanks Oreilly Motor Cars!
Orlando Encino
Glad I was able to interact with this Auto Repair shop. Nathan communicated so well and they found the issue right away. Also, the app they have is so convenient for those with a busy work schedule because you are able to write notes back and forth on your profile. Not to mention they provided a great video as to what was wrong with it. Straight forward and clear to the point. With my first visit I am already knowing they have quality technicians and a welcoming shop for all your needs.
I appreciate you looking at my Range Rover.
Hopefully, I dont see you guys soon but If I do I know you guys will treat me good.
Thank you,
Orlando Encino
Cary Rafalski
Came in for oil change and several issues involving heat and warning lights.
Found problems previously mishandled by other repair shop. Diagnosed and corrected.
Gave in-depth analysis of items that were also in need of attention.
Kept me updated on phone, and online.
Very satisfied.
Su Rablin
Reliable and ready to meet your needs and beyond!
I've been both an employee & customer at O'Reilly's Motor Cars since I moved back to Milwaukee almost 7 years ago. I trust them to do a good solid job, and they have. But they also make sure to let me know if there is anything we need to keep an eye on that may come up in the future. I appreciate them top to bottom.
Paul T Antonopoulos
2006 RR HSE An out of towner drove my personal car across country to stay in MKE for a few months and needed an oil service once here - O'Reilly scheduled me for an oil service within a few days, the nearest dealer could not schedule me for over a month. The shop was a visual delight, very clean, spacious, relevant automobile memorobilia, and the service area incorporated into the shop floor with several very friendly people working there when I arrived to drop off. I asked for a few extras not part of my scheduled appt and they were extremely accommodating. Things such as tire rotation and some abnormal noises, and knowledgeably and happily answered the quick questions. Service was done on time, I received a text with a link to the service details, and other notes and recommendations I could accept or decline without pressure. Pre-Paid online prior to arriving as well, so pick up only took a minute. My truck was returned clean, serviced, and with a quick rinse down. If I lived here I would be a regular customer with my current car.
Martin Gagne
They communicate well and always do good work!
Dan Giampetroni
Excellent work, but their service is impeccable. Extremely accommodating and professional. Chatted with owner about business - he understands that people have options so they need to rise about others. Great organization that's less expensive than a dealership. They've worked on two Land Rovers for us.
Additional review:
Had issues with rear wiper arm on Land Rover LR4. They diagnosed the problem with a service charge, but fixed it for free! Customer focused. Appreciative and professional.
Tony Henriques
Booked an oil change for my 911
No issues, fair price, looked over the car for any
Upcoming service.
Provided comprehensive printout of service
Done and items checked.
Andrew Walsh
They do excellent work on import vehicles. I've had problems with quick change places and my VW vehicles in the past, so I now skip them. I used the dealership for the first few maintenance checks as they were complimentary, but since then I've used O'Reilly and they are awesome for tires and routine maintenance. Pricing is very competitive too!
Kay Weisman
Had a Mini Cooper that had sat in my garage for about 10 years, and they brought it back to life. Checked just about everything and fixed what was needed. Very friendly to deal with -- explained everything. I don't think auto shops get better than this. Nice shop space, professional staff. Got the virus thing all figured out.
D Mayer
I had my vehicle towed there due to some break trouble. The customer service is excellent. Everyone was very friendly and informative, which I think is very important.Their turn around time was reasonable and they threw in a free car wash. I don't know how their pricing compares to other mechanic shops. I always think if you have the chance to shop around then do it. But I hope they quote me the best price in the future, because again, their customer service was very good.
Carole Bates
Very nice and friendly people. Quick, had my vehicle completed within 24 hours, during a holiday weekend. Will return for other services.
woolj1660
OMG these guys are awesome!! I’m so glad I found them! They are reliable, friendly, knowledgeable, and professional. I trust them. And if you are not taking your Mercedes, BMW, Audi etc..
You are stupid.
Jaquilynn Huff (Jaquilynn)
Being newer to the area, when my car died I had no idea where to go. My dad was able to find O'Reilly's and work with their wonderful customer service guys to have my car towed, as well as fixed. Although very busy, they were able to get my car back to me in one day, freshly washed and running perfectly! I appreciated all their help and flexibility in the past few days to get this problem fixed! Would 100% recommend to anyone in the Milwaukee area! Found the place to go in the future with my car troubles.
Mark Forgette
Fantastic customer service, loaner cars provided, great work.
Victor Gonzalez Rodriguez
Tyler and the crew have been more than generous, understanding and patient. My car is now going in 8 weeks in their shop because of my extended warranty. They worked with them and me to get my camshaft and timing chain tensioners replaced and I have so much trust with them now that I refuse to go to anyone else to get professional and exceptional work done on my '13 RRS. Thank you guys for everything!!
Latrina Franklin
Nathan was very thorough. He did exactly what he said he was going to do. Thank you Nathan
Porsha Da Painter
Love this shop the guys are really nice they get problem fixed fast and right. Wish I could give them a 10 star rating they do great work.
Richard Abbott
Dropped off my Porsche for a once-over and oil. Clean facility, very courteous and professional service desk staff! Car ready when promised, price was as was quoted, and they even gave it a nice bath before picking me up from my office.
GREAT alternative to the "dealership" experience.
Skip Robinson
What I can honestly say about the folks at O’ Reilly’s is that if the mechanic tell you that work needs to be done on your vehicle-believe them, they will only do work that is needed-I trust them fully!
Skip
William Boggs
I found myself needing a garage to check out a new/sudden problem with my Mercedes. Found O'Reilly's in a random google search (I'm from out of state). They were outstanding! They walked me through options and gave me good advice. Absolutely professional (dropped me off and picked me up from my hotel) and the price was surprisingly reasonable. If I lived here they would be my garage. Rare to find honest car repair in this day and age.
Chris Martin
Nathan and the team at O'Reilly Motor Cars are great. Reliable, dependable service for you foreign car. It's the only place I will take my vehicle.
V Kiria-Kaiserberg
My engine light came up and I came here for check. They quickly ran a test and identified the problem. It turned out to be faulty gas cap. I was not charged. Very nice and helpful staff. I definitely would come back if I have any problems.
Brian Fricker
Tyler and Nathan are both professional and knowledgeable about almost any diagnosis and Dan is one amazing mechanic. Mike was also extremely helpful with guiding my decisions on tuning my Porsche to where it is now!
daniel woods
They flush my brake system and in formed me of repairs that I would be needing in the future they were very professional and informative.
Anthony Montanez
O’Reilly motors cars as A+++ service timely manner honest kept great communication and they made sure no matter what I needed it was taken care of and the boys at the front desk were very polite and respectful thanks for saving my butt yet again OMC
Kim Genke
The Guys at O’REILLY, Tyler, Nathan and Dan do a great job on my Boxster, I just purchased new tires per their recommendation and love, love the new Michelin’s! They always treat me fantastic! This place always services my Porsche!!!
Tyler Lunato
I had to stop and give these guys a 5 star rating after going a few times. These guys are the absolute best!!! They also will repair my old 2001 Toyota Camry, so they arent exclusive to "nice" cars like their site implies.
I think the best part of their service is that they will take you home in your car and pick you up in your car. I've never had a car repair place do this and it's awesome.
With service like that youd think they'd be expensive, but that hasnt been my case. I wanted my repairs to be cheaper, (who doesnt?) And so I asked for the same service at "budget" chains like Monroe and almost everything was at least $100 more expensive than what these people wanted. Only time I've been up charged was for tires which they werent forcing on me and allowed me to get cheaper ones when asked.
Oh, and this was the only place out of 6 other locations I've tried (new to milwaukee) that actually figured out this burning smell I had in my car. Apparently some mechanic down the line managed to install my gaskets on UPSIDE DOWN.
That should have been an easy thing to notice youd think. But everywhere I went told me they couldnt find anything. This place found it and fixed it first try.
They're also VERY communicative of things you do and mindful of your time. I've had places not call me and keep my car for a weekend, these guys will never do that. I've never had a repair that they didnt actually do day of, which honestly the fact that other places dont do that is ridiculous in hindsight. If they need to keep it, you don't need to hound them for updates. You can trust that they'll call you.
These guys are awesome and deserve any and all props. Yeah car repairs can be expensive and no one wants them, but hey, at least these are guys you can trust.
Long story short, if you're in the area, go here. I wont go anywhere else at this point.
Austin Bruhn
Great experience! Went here after having continuous problems with my Mercedes. These guys are on the more on the pricey side but you get what you pay for! No furthur issues with what they have repaired.
Alison Kent
I showed up unannounced due to an extremely unexpected problem, 97 VW Golf. They gave me incredibly honest opinions and serviced my car the next day. Their friendly workers dropped me off and picked me up from work several of times, and they provided me with a free loaner car while my car was there overnight. They're not trying to scam you out of more money, they'll lay it out for you and tell you exactly what is urgent and what can wait. Timely, professional, and friendly. These guys are where it's at.
Bridget Carroll
Thrilled they could repair my tire.
Very friendly service!!
C M
Very pleased with the service on my Range Rover! O'Reilly will drop you off/pick you up or give you a loaner if they have one available!
Phillip Harding
I brought my Porsche Boxster in for IMS bearing replacement and a complete clutch job. I received professional service at reasonable rates. My car was done on time as promised and I really appreciate Dan keeping me apprised of progress. Highly recommended!
Julie Scott
Fast speedy service & they even washed my car including the wheel wells! Will be back again-much more economical than dealership pricing!
Erik Saucedo
Coolant leak diagnosis and repair. Personnel was very friendly and professional. Honest and high quality repairs
Matt H
Excellent service and completed in a timely manner. Questions and communication using the website very easy and friendly to use. Would recommend.
Andrew Doyle
I have been going to O'Reilly's for nearly 25 years and could not speaker higher of their service. I recently brought in my 2003 All-Wheel Audi which needed a lot of work and when I left I felt like I was driving a new car. You will find the staff very personable, professional and caring. I will be going there for years to come.
Cathy Reed
I have complete confidence in their service department. Friendly, efficient and very accessible -every visit!
Paul Hoff
I trust O'Reilly to go over my Boxster after taking it out of winter storage because of their knowledge and expertise. Everyone is always friendly, professional, communicative and I've never had to take it back for a re-do.
George Gama
I trust the team at O’Rielly’s implicitly. They honestly only repair what needs to be repaired with my safety in mind. Going on 25 years and will forever.
Susan Lunsford
Service was attentive professional and timely. Thanks O'Reilly!!
Rick Brewer
Absolutely outstanding customer service from the minute you walk through (or drive through) the door.
Knowledgeable, trustworthy, friendly.
I will, of course, be back!
Carlos Eiland
Great experience I plan to reschedule for additional auto Repair.
Barbara Klemp
People are always professional and fair. I trust what they tell me and they have tenured technicians working on vehicles.
And…. They wash my car :).
Susan Lex
I appreciated much that they found a way to make an appointment to replace head light bulbs, though they were booked.
Joe Paulson
If I could give 6 stars, I would! Great staff, great work, great everything! The staff up front is the pinnacle of professionalism and the mechanics are some of them best import techs in the city. Would recommend 10/10 times
Kyle Fleming
This is the best place in Milwaukee to take your car. Their customers service is unrivaled and so is the their work. Skip the dealer and take your car straight to O'Reilly. Mike will take good care of you!
Michael Smallwood
Best Burgers Ever on Point , now I'm a regular customer
Eric Prochnow
I had a really a really bad oil leak and despite being over booked they still took me in a fixed it quickly. They were so nice and polite and did a great job. You normally don't get service like this anywhere! :)
Joshua Zaidel
Great service, new payment options make it smooth to pay during Covid. Friendly staff and quick timing. I would definitely recommend getting your auto serviced here.
Bailey Winston
We were here visiting from out of state and did a day trip to Milwaukee from Milton. A loud dragging noise appeared when we started to head back. In a panic mode called O'reillys and spoke to Jean. She was so helpful to fit us in and find out it was a shield and they were able to take it off so we could be on our way. The gentlemen that did it for us was so polite and helpful. Your team was a life saver for us today. This is how every business should be run. People take note of the customer service from this place right here...
Tom Mott
They agreed to take a quick look at my car on short notice due to some fluid dripping. Gave it an all clear signal based on visual inspection declaring it to be normal and I was on my way.
Lora Haines
I cannot say enough about O'Reailly Motor Cars Inc! The entire team is very friendly, personable and always take the time to explain everything going on. They go above and beyond to provide an exceptional level of service un-matched anywhere in the Milwaukee area.
Mary Ginnebaugh
Very clean shop and personable staff.
William R
Fast, efficient ,friendly, capable and reasonably priced. Besides a Porsche Dealer they are one of the very few establishments I feel comfortable serving my GT4
Sean Regan
Nathan and the rest of the crew are always there to let you know exactly what kind of service you car could use. More importantly, they are also willing to let you know exactly what absolutely needs to be done vs. what could be put off for the meantime.
Justin Peters
Amazing place, great people, always friendly, and Professional. I trust my car here and will definitely be bringing my car back for anything I need. What a great team.
Michael Holloway
i've used O'Reilly Motor Cars for over 25 years for the many cars i've owned - foreign and domestic. i've found the service to be transparent, honest and courteous over that time frame.
Sheila Semrou
excellent service on my car by highly qualified technicians who are extremely familiar with my unique Volvo C70
Beverly Jurkowski
Smart, efficient. Honest. I trust them to maintain my car.
Edward Wojcik
The experience with them went real well. I would recommend O’Rielly’s to anyone who needs very efficient service and maintenance . And their service personnel are real accommodating.
Nicole Newby
Wow! GREAT customer service!! Thank you to Alex for help me and my husband with his car!! Would recommend this place to anyone! It’s hard to find good customer service at auto shops like this these days!
Ruth Ingram-Calvin
I never like to HAVE to spend money, especially in retirement, however the customer service and attention at O’Reilly always exceeds my expectations and makes it more palatable!
Harold Torunsky
Very happy with staff/mechanics who work to keep my running.
Sabrina McIntyre
Shout out to this place! They gave me air in my tires and instructed me to get new ones soon. The service advisor Nathan was awesome!
Theodor Bach
Anyone driving an older Mercedes Benz that needs a little TLC ask for Al!
Al is Amazing! Thanks Al for the Great Service 👍 …
Will Belke
O'Reilly has provided me good and honest service for 15 years. They are very valuable when you live downtown.
Michael Schmalz
Did a major repair on my 87 Porsche. Excellent work and kept me updated on progress. Will get all future service here.
Mike Pankowski
Friendly staff, kept me informed and made everything easy.
Romario Wilson
Amazing workers highly recommend, real professional with the utmost integrity. Couldn’t ask for a better experience.
Brian Wajerski
The best auto service around, customer of 6+ years and my preferred mechanics.
Damaris Gonzalez
Love these guys!!! They are nice and extremely knowledgable. Pricing is excellent.
Joav Kofman
Outstanding in every way.
Knowledgeable, honest, excellent repair work and a pleasure to deal with .
Jefferson Deangelis
I highly recommend O'Reilly motors. I have been customer for over 30 years. They get it right 95% of the time and they make it right the other 5%.
Al “Alph” Roth
Nice job on communication. Nice people. Did what needed to be done. Should be good for another year.
Lisa Engel
I am so pleased and will continue to use this service they were great years ago when I used them and have only excelled from there!
Sandy Gallo
Everyone there is so friendly and helpful and very patient and accommodating. I trust what I am told by this very well staffed organization.
Jordon Meyer
Very professional and talented crew here. My '88 Range Rover was well taken care of.
Ashley Boyte
This place is great! They really care about helping people. I had such a positive experience. Highly recommend!
Ralf Schoenfelder
Excellent service and the team is very passionate about their work. Nate, Al, rest of the team; all go out of their way to make things happen.
Mary Ring
They were extremely helpful and pleasant. Would definitely go there again. THANK YOU....
Tracie Burnside
They were great timely and cost was reasonable. Very courteous.
Susan Lex
Nathan and team are helpful, explaining what needs attention and what was taken care of. They are friendly.Thanks
William Dirk Hausmann
They took the time to find parts that were difficult to locate and did a great job of making an almost classic car ride like new.
Jean May
Awesome place to take your car. Great staff. Honest shop. Good value.
Jacob Weber
Great staff great work and very trustworthy. Thank you very much O'Reilly Motor Cars Inc.
John DeStefanis
I've always been impressed with the service at O'Reilly over the many years I've been a customer.
Juan Mejia
Love this place. They fix it right on the first time. Definitely recommending this place.
Matt Bumgardner
Took my Mini in for an emissions check and an oil change. Everybody was courteous and the work was completed quickly.
Gregory Bates
I have been going to them for over 8 years now. Service is awesome, staff Is professional and courteous.
Wei Wei Lu
Mike was extremely helpful and rest of crew was kind. Came in for an oil change. Great service.
Aidan Conroy
Very good shop. They have free popsicles. They also fix cars.
Annie Schueppert
Extremely friendly, efficient and professional. Excellent workmanship at reasonable prices.
Raven Stevenson
They fit us in to plug a leaky tire. Courteous, fast, and did a great job! Thanks!
Jackie Bordak
Great place to take my Mini Cooper! Friendly staff and great work!
Emily Starr
Fast, friendly, professional. Don't bother going anywhere else!
Saul Laufer
Very thorough, trustworthy and willing to go out of their way for return customers.
Jeff Green
the best!
Ken Smith
Friendly and quick.
Chris Stawski
Honest evaluation and service recommendations. Very professional. Quality work.
Carter O'Brien
Persisted over two months in solving a truly challenging job.
William Smith
As always nicely done
Fred Shafrin
Fast, friendly service at a great price. Would come back again.
Anita Steindorf
Nathan was wonderful. Very attentive and great follow up.
Mallory S
Very helpful and knowledgeable. However they DO NOT do emissions testing.
Tony Enea
Knowledgeable trustworthy people! Great experience, would highly recommend.
A.J. Brahm
Five star service – at fair prices – from people who care.
Keith McMillan
Personal service from people who love and know imports, at a lower price than the dealers.
David Curro
Your team performed the needed items on my Ferrari Expertley, Effieciently, and Economically! Many Thanks!
Karen Yackley
Kind, helpful and most importantly - knowledgeable
Maria Nazarkewich
Amazing! I wouldn't take my Volkswagens anywhere else!
Kelly Brainerd
Such a wonderful experience with a great staff! Thank you.
Anthony Martinez
Always honest; great work; excellent staff.
Dennis McDonald
Always a good experience. Never up sell on service.
Julie C
Prompt courteous service. Quality work
Mike Kelly
Great job at a great price
Mari
Excellent speedy service in a pinch at a great price!
Ted Snyder
This is the best place to take your German car.
GS Mathews
Explained things clearly. Expensive, but gave some discounts.
Nate Loos
Best place to take your car, hands down.
Wayne Bojar
I was pleased with the oil change.
Bob Bennett
Good import repair business. Great techs.
Jeff Ferron
Great shop! Friendly customer service and honestly!
Gavin Long
Wish I could give an extra star for that special service from Tyler
Ray Baby
Great customer service
Keith Norrington
Staff was very professional and understanding A++ service
James Muehr
Great service and a pleasure to work with.
Lovell Nash
One of Milwaukee's best kept secret.
Andrew Culp
Quality shop for Audi vehicles
Joe Meyer
Very good and friendly!! Great people!!
Sue Anderson
Very professional and reliable.
John Roethle
Good Customer Service!!
Chanda Quarles
Very helpful guys. I’ll continue coming here
Dan Hlavachek
Very friendly and helpful!
Michael
Mike stepped up and fixed my issue.
Mark Dykstra
Catalytic converter
Matthew Dahlmann
Excellent staff and service!
Linda Hentzen
Great customer service!
Aretus Fenn
Good work in a timely manner
Paul Giersch
Very helpful, very knowledgeable, very precise.
Calvin Townsend
Returned email promptly
zig73 Munro
Always a good experience
Alicia Lee
They are very helpful.
Stephen Fells
Love it
rafaelle artis
Great customer service!!
The Deacon
Great customer service 👍👍👍 …
John Lazar
Programming.
Luiz Dias
Best of the best place
Joseph Torres
Beautiful shop, amazing service
Eddie Martinez
Everything went very well all was excellent on time and explained in detail very good service!
Michael Boyce
Raj Patel
Keith Williams
Carl Nowakowski
Tyler Batzko
Steve Krull