Reviews of Wrench Werks. (Auto Repair Shop) in Honolulu (Hawaii).

Wrench Werks

148 Reviews

79 Comments

Auto repair shop

Auto repair shop

2017 Homerule St, Honolulu, HI 96819, United States

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Information of Wrench Werks, Auto repair shop in Honolulu (Hawaii)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Wrench Werks

Popular times

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Reviews of Wrench Werks

Kevan Spencer

Wrench Werks is the rare combination of technical proficiency and utmost professionalism. The technician accurately diagnosed the problem within 2 hours of having my vehicle, explained the issue and plan to resolve it, and provided transparent communication throughout the entire process. Wrench Werks earned a loyal customer for the duration I'm on the island. Mahalo Wrench Werks!!

Vk 808

Do you have a problem with your Audi?? Wrench Werks is answer. Top professionals, most Friendly,reliable, HONEST. I will definitely recommend this awsome Crew.🙏 …

Gary F.

Wrench Werks was very professional and simple to set up an appointment using thier website. Service was above expectations, went in for oil change for my Audi S6, not a very common model, and they looked over everything and informed me of potential future issues to be aware of. Shop was VERY clean. No waiting room, probably due to the cervesa19 hysteria. I will trust my car to them again, and would recommend them to anyone else needing thier expertise.

Eric Trobeck

The only place I take trust to take my VW or Audi to. Have been for 10+ years now. They've got a great service package. Staff is awesome! I never even bother looking for other shops, if I need something done, I go Wrench Werks! Stay safe everyone! Aloha 🤙🏼 …

James Banik

Amazing team...they treat you like family. Communication and customer service were awesome throughout the entire process.

Christine Jarvis

Transparent, to the point, friendly and knowledgeable. Loved working with Tanya and these guys. After getting hosed at the dealership, these guys restored my faith at a much lower price point! Thanks guys!

Hanh Inofinada

Found them on Yelp because I was looking for a shop that specializes in Audi & VW, which I own vehicles of both makes. These folks are professional and provide exceptional customer service. Every encounter (phone/in-person) from the office (Barbara) to the mechanics/technicians, everyone is very friendly, genuine, and most importantly... knowledgeable! I will continue to bring my cars here to get serviced, instead of being overcharged by the dealer.

Sierra Paoli

I am active duty military and after my Deployment, my car was looking really rough. Plus, I had to rush detail my car before I could ship my vehicle for my cross country move! Wrench Werks went above and beyond with my car, squeezed me into their booked schedule, & the finishing product looks absolutely amazing! ALSO, they found a nail stuck somewhere in my car that my Dealership was trying to charge me hundreds of dollars for, and Wrench Werks took it out for me complimentary and then refused additional tips!! Anyone in Honolulu area, please please come here!

Richard Park III

If you have an Audi or VW, take it to these guys! The Audi Dealership Service Department is ripping people off. They were paid to do a repair that wasn't done and Wrench Werks went above and beyond to help me understand what was wrong. They were busy, but took the time to help me. In the end, they did the full wire harness repair on my car. They were very professional and quick. They had my car back to me the next day! They were very good at explaining to me all of the options and explained their recommendations and what needed to be done and what could wait. I wouldn't take my car anywhere else! They take pride in their work, and it shows! I cannot say enough about them. Thank you Wrench Werks!

Stacy Miles

Barbara has been wonderful. She’s knowledgeable and explains all repairs and cost breakdowns. I’ve needed a very flexible schedule in picking up and dropping off the car and she’s been willing to work with me. All technicians are friendly and helpful. I would highly recommend Wrench Werks to any one looking for an alternative to a dealership.

Debra Peiper

Wrenchwerks has been servicing my audi's for over 10 years. The staff is friendly and always takes the time to explain the servies my car's needed. I have never felt like I was being taken advantage of. This is the only shop that I will allow to take care of my car! Thanks for the great customer service and care you take with my Audi!

John Corbin

My Audi S4 battery would not hold a charge. As first time customer I found friendly and professional service, that communicated with me on the problem found and then fixed it. These folks are great.

Lei Lee-Lahue

Because of Lance he has always took care of my car needs. When ever I feel that the car is not properly working like sounds, etc I will call the wrench works who has always been trustworthy. I would highly recommend the Wrench Werks to anybody because you will find that they have great tech working on your car with high quality Best Ever

Mike F

They take care of my Audi like it was their own vehicle. I especially appreciate the reminder calls when my routine service and safety check are due, makes it very convenient for me to schedule an appointment to get it done. Especially since I’m pretty irresponsible at tracking it on my own! I also bring my wife’s BMW here for routine servicing because we enjoy working with them so much. So FYI not just for VW/Audi! Have had emergent issues appear with my car, drove in with little to no heads up to them, and they made time to fit me in and make sure I was back on the road as soon as possible. They offer convenient day-before drop off so I can make arrangements to get to work the next day and not have to take off just to drop the car off. Quick turnaround times. They also have good “bedside manner” when letting us know how much repairs will cost (even though any euro car owner should know what they’re getting into when they buy one). Highly recommended.

Michael Lin

Barbara at Wrench Werks is excellent in communicating, and promptness. Everything handled professionally and friendly. The work was done on time. Only because of the virus situation, I did not get to greet her personally. The work, seems to be good so far(2 days out)

Tom Cloma

Accepted the car on a Saturday despite not having an appointment and upfront advised me that they were fully booked for the day but would look at the car on Monday. Received a call Monday morning with diagnosis and asked for approval to start the job which I gave. Got a call early afternoon that the car was ready. This establishment always provides professional and quick service. Highly recommended!

Brock Ladd

Wrench Werks is where I will always take my vehicle. It is a place I can trust to get the job done right. They were quick and also in communication with me about my repair. I really enjoyed their service. Thank you to Barbara and Rod and the rest of the Wrench Werks Staff.

Annie Wong

Three words: Execellent customer service! I just recently became aquatinted with Wrench Werks after I bought my first Volkswagen from a terrible used car dealer that ripped me off. I was so confused and lost during that time because I spent so much on a car that was about to break down on me. I found Wrench Werks on Yelp and they took care of me. It literally felt like they were holding my hands and walking me through all the mess. My car is almost done being fixed! It was not cheap but I can feel the difference when I'm driving. I'm so happy with the quality of work they provide. Their customer service is top notch: I text them everytime something is amiss and they would respond within an HR. I highly recommend them!

BRIAN BOWMAN

Only place I'll take my Audis. Great communication, great work, super honest team. They help me prioritize projects in my money pit S4 and are always good about telling me what needs to be done now and what can be held off or I can fix on my own. Honestly can't say enough good things about Barbara, Rod, and the rest of the team at Wrench Werks. 10 stars if I could

Jonathan Sim

Wrench Werks has an incredibly professional and personable team. I really appreciated their communication, honesty and their promptness in addressing my repair. I will definitely return for any future work and maintenance. Thank you Wrench Werks!

Charles Wichman

I have used Wrench Werks for many years. I deal through Barbara, who is excellent and very satisfactory to deal with. Latest transaction was with my son on my behalf. Appoint and service were prompt and satisfactory. I can attest to very satisfactory attention to my passat’s needs

raiateabear

Rod and the crew at Wrenchworks have been doing amazing professional repair and maintenance on my daughters 2001 BMW X5. It is an older car with precious cargo riding in it. So I put my utmost trust in them and they have never failed. I highly recommend them for your auto repair maintenance needs. Big mahalo

Zane Hoyle

Can't say enough great things about this place!!! It starts with Rod and Barbara. They are genuinely wonderful people that take pride in providing the best service. I had service done by them and there was an issue with a part. The part was covered under warranty and there were no issues getting it replaced. They even took my car in and worked with my schedule to get the work done. They also corrected my brake light issue at no charge and Rod walked me through everything that was done inclusive of showing me the defect on the old part. If you own a foreign auto this is where you want to take it. Mahalo WW!!!

Omar 2rivers

The level of attention to detail and the quality of work, in this shop, is absolutely legendary! I will wholeheartedly continue to support Wrench Werks without a doubt in my mind that my Audi RS will be well taken care of by a team of professionals!

Kami Lizares

I've been taking my vehicles to wrench werks for years. Reasonably priced, honest, personal service & timely. I really appreciate the extra time they take to explain the repairs to "my" understanding and when I don't they most always invite into the shop and show me!

Kyle Tolla

Took my SQ5 in for a trans fluid service and they answered all my questions and did the job without any problems. Very clear communication and on time service! If you have and Audi or VW and don’t wanna deal with the dealer costs or risk of them just taking your money go to wrench works!!!

Michael S.

The staff at Wrench Werks were amazing. They did my safety inspection in quick fashion and had great communication with me. I would definitely go back with any repairs for my vehicle.

Ringo Ho Siu

I have a Volkswagen R32 which is a rare relative of the VW golf and an incredibly finicky car. It tends to like to die a lot randomly. Since it is a rarer, it is also challenging to get it fixed in moments. Having been to several places to get it fixed, I have settled with Wrenchwerks and will not go to anyone else unless it is warranty work. They are professional, reasonably priced and responsive with all my issues and concerns. And Barbara is amazing, she goes above and beyond to be helpful. Go there. Like any place they are not perfect but they are the closest I have found to it on island.

Debra Wilson

They took care of my car right away and started working on it too right away. They would let you know if there's other problems that needs to be addressed. They check things out and test various things before working on your car. Very busy on the weekend and I was happy they took care of me.

marquis smith

The staff and the service was amazing. They have safety precautions set up to avoid contact during this Covid crisis and social distancing but they kept me up to date on the whole process and when the vehicle was ready the pick up process was great as well. I would reccomend them to anyone with a euro import

Sean Watabayashi

Friendly, informative, efficient service. Rod, Barbara and techs are people I trust with my car! They keep it running great! And don’t even get me started about the detailing service - he is amazing!!! We have dogs enough said!

Bruce Ikeuchi

Was charged for parts even though the job was unfinished. Tough getting parts for a 2001 Audi because some are no longer manufactured. Come on Audi, you need to make parts for the cars on the road!

alex dughman

It's vital you see a specialist when needed. As your general doctor will often refer you to see a specialist outside thier office. That's where Wrenchwerks comes in. Focused on one brand family Audi-VW, they can and will get to the root of your problem efficiently and precisely. Don't make the mistake of taking your Audi or VW anywhere else, because sooner or later you will need them. Mahalo

Amanda Laguardia

My 2005 VW Jetta had a check engine light come on and I brought my car into Wrench Werks the same day, they fixed the problem with my engine and I was able to take my car home that evening with no problem!! They went above and beyond and really did everything they could to take care of me and my Jetta, will definitely be coming back in the future for any and all car problems! Thank you guys!

Steve Louie

Well done guys, I can always count on Wrench Werks to take care of me and my GTI! I am generally very picky (major OCD) with my car and who works on it and let me tell you Wrench Werks has always pulled through to go above and beyond! Hi-Five to everyone at Wrench Werks, you've earned my business and will definitely share with any VW owner I talk to.

Arnold L.

It all started with a referral from my trusted mechanic who specializes on Japanese cars. My wife got a VW cc and after years of going to the dealership for routine maintenance, I started to notice we were taking her car in for “routine repairs”! The last straw was when I took a quote from the dealership to replace the headlamp and I went to Wrench Werks to get their quote...I chose Wrench Werks to replace it, nuff said. I also gave the green light to do a major repair to the engine (where I suspected the dealership may have “created” the problem) and my wife’s VW cc has been running fine ever since. Now “routine maintenance” visits don’t end up with, “sorry, but your engine needs to be taken out, turned upside down, and spanked a couple times because it was being bad...this will cost $$$$$$$$$$$$$”. I’m done with going to dealerships for anything but just buying the car. I’m stoked that we found Wrench Werks. They also do Audi’s.

Mary Pat & Jack Ashby

Actually the timing of this review is a little off, as the transmission work I am to get doesn’t happen for three more days. I was hoping that, with businesses of all kinds re-opening after COVID-19 restriction, your waiting room would be open to wait while my car is being worked on. But I respect your decision to keep it closed longer.

Jason Huynh

I’ve been going to their shop for three years now and I will keep going in the future. I have always been happy with the service I receive. If you need a mechanic, I would definitely recommend Wrench Werks to get the job done!

Makoto Kiryu

Wrenchwerks provides great service. They examine and explain about the condition of your vehicle not only what is needed at the moment but also what will be needed in future. Very nice!

Murf Murphy

This shop is amazing! My car basically self-destructed and they were amazing through the whole process of getting it in and making the repairs. Barbara was amazing! Did I mention how amazing Barbara is? I didn't meet or talk to any of the other staff, but the work they did was well above average! I will be using them for all of my BMW's mechanical needs in the future.

RK Ohashi

Great Service though when asking about aftermarket parts, such as clutch or suspension, they were in a slight attempt to use only Volkswagen genuine parts. The problem I have with the Volkswagen OEM parts is that they are highly marked up prices in comparison to the well known aftermarket parts scene that is so much better and a lot of times lighter in weight while the strength of the parts are equal if not better quality than OEM at an equal of lower price range So this takes more convincing arguments and reseached proof on my part even though it is what me, the customer wants! So unless you do your homework for any aftermarket parts, and understand the differences, they might try to convince you to pay for the more expensive OEM parts! As for labor, labor is what truly hits you in the pocketbook, as everywhere labor is expensive!

michael mazzone

Been coming to Wrench Werks for years. They are the only place I've found who will work on my 2 Audis. Audi does not make a simple vehicle.

Amanda Villeme

Super friendly, professional and accommodating service. I trusted what they told me and was very satisfied with the experience. They helped me when I purchased a new vehicle , I'll definitely be back!

BUZO JOE

Nice shop, friendly & professional check in of my vehicle. Entrance is a sharp blind right turn off the road, so keep an eye out for it. Has a waiting area & McD nearby.

Robert Smith

Highly recommended: excellent customer service, super friendly and knowledgeable staff.

Joe Doe

One thing has stood out with Involviàng my car with Wrench werks is how much they informed me along the way from secretary to mechanic plus the owner. Great system keep it up!!!!!

Petar Krstic

Great people that do great work. I could never say that I trusted car repair person/place until now! Ask for Barb or Rad.

Angela Wong

Best customer service and they know what they are doing! Professional and friendly so will only trust them for my VW beetle!

BBJ 808

Always first class. No hassles. Made sure our interactions were safe and quick. Best on Oahu, these guys.

Nils Geisse

great VW shop. They are honest and efficient. For being in the Middle of Kalihi , it is a clean place and Air condition waiting room.

Kary Hisashima

You have kept our old Mercedes running like new and I feel confident that my daughter can safely get to wherever she needs to go.

Jamie Hasenfang

The only place I trust with my VW. Professional and reliable service.

Raymond Barry

WrenchWerks is a professional VW repair shop. Wouldn’t take the beetle anywhere else.

Corrie Robinson

They work on my audi , good and quick service. If I have to do it again I will. Keep up the good work.

Stan & Gail Perry

Fuel pump replacement - great place for VW repairs!!

Lei 30

These people are the best on island I believe, they're beyond helpful and customer service is incredible, thank you -Arthur Lee

Daniel Lawrence

Prompt, professional and high quality service. My car was done early!

Josh Hunter

They fixed my car very fast and got me back to driving my vehicle as soon as possible, even in these trying times.

Mike Pham

Amazing shop! Cool lounge, friendly staff, service is great, work was clean and efficient.

Al S.

Everyone here is friendly and professional, and they bend over backwards to work with you maintain your vehicle!

Luke Walczyk

Took my vw there for oil change and tire rotation. Quick, fair prices.

J K

Very friendly, very clean, and very fast! Would recommend to anyone in town.

Dewey Doan

the service, the staff, the honesty of their work are the reasons why I am a customer for life!!!!

Ernesto Gumbs

Great customer service and expertise on VW and Audi

Brendan Sutherland

Friendly technicians, expert service, and great prices. What more could you ask for?

Jiamon Poe

Very good communications, great shop! Fast & reliable!!! Highly Recommended

Brian Yoshioka

Second time at the shop for different issues, and more of the same professional, courteous service!

Derick Wurst

Fantastic work. Great customer service.

David Aquino

Very professional and friendly staff. You won’t be disappointed with their service.

Thomas Pirog

Great place to get your car fixed!

J P

Always a pleasure to work with such a great team.

Travis Covert

Barbara and rest of staff are amazing.

Ramzy Soriano

Great people! Barbara takes care🤙 …

Raymond Dongon

Best VW and Audi mechanics.

Cj Da GrOm

The work was done timely and professional.

Barney Higa

Always a great experience!

Omar Rivers

Phenomenal service as always!

Zack Morris

Fast and knowledgeable workers

Jeffrey Kissel

Outstanding reliable service.

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