Reviews of Tuffy Tire & Auto Service Center. (Auto Repair Shop) in Des Moines (Iowa).

Tuffy Tire & Auto Service Center

202 Reviews

138 Comments

Auto repair shop

Auto repair shop

2135 Grand Ave, West Des Moines, IA 50265, United States

Description

Information of Tuffy Tire & Auto Service Center, Auto repair shop in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Tuffy Tire & Auto Service Center

Popular times

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Reviews of Tuffy Tire & Auto Service Center

Kayren Robinson

Called to make an appointment and the got me in the same day. They got the oil change done in 30 minutes and their customer service was excellent. Their pricing is reasonable and additionally they send you coupons that make it a very affordable option compared to competitors. Definitely coming back and would recommend getting your oil changes done here!

Molly Landolt

I love these guys. They are so very friendly. They go above and beyond and I never feel like I'm being taken advantage of. Their prices are more than reasonable. Came in for a regular oil change and they serviced the coolant system too.

A C

I work nearby this shop and my taillights were out so I had pulled in and asked if they could replace my taillights and they were so quick to do it I was amazed and still showed up to work of because of there fast and friendly service

All things within resin JEM (JEM)

Just had my car in for an oils change and have no complaints! The promotional price was better than anywhere In town, but the best part was waiting for them to finish! Never have I ever felt so comfortable shooting the chit with the manager, Nolan, but it also passed the time very quickly! Work was done efficiently and thoroughly so If you haven’t given these guys a try, your missing out on a helluva deal in value and satisfaction. Would definitely recommend! They rock!

Julie Morocho

Brought my car into ruddy today for its second s oil change to the store. I typically do my own oil changes, but after turning my garage into a makeshift art studio, Iowa winters had me seeking a financially comparable alternative. My first visit, I was floored by how nice, engaged, and helpful the receptionist was but When the tech came out to discuss my car, I was very impressed by the short list of problems he found (I knew of them all, it was just impressive that he identified them all in such a short time period.). So although the weather is beautiful, and I didn’t have the fantastic coupon from my first visit, it was still a no brained decision to go there again! These boys are honest, practical, and listen to the customers needs. If you are not familiar with mechanic work, especially as a woman, it can be intimidating going to a mechanic - am I getting charged for a flux capacitor or blinker fluid?? But Nolan, the owner, was manning the desk during my wait and his down to earth explanations using simple terms and analogies put at least two customers at ease over the phone. I highly recommend him and his crew! Will be back !

Julie Ericson

I have been here for several services and have always had the best experience. Nolan is exceptional on his knowledge and keeps you informed. The whole staff is great and will continue to go back to the Grand location!

Latasha Chesire

Highly recommend getting your car serviced at the Grand Ave west Des Moines location. Friendly and knowledgeable staff and overall great experience

Lauren Johnson

I always use Tuffy for oil changes. Best services, great staff, and timely. My favorite!

Roswell Blount

Tuffy fixed what no one else could and did it at a great price. With more than 85 years of combined experience Josh and Nolan lead their team as Master Tech certified mechanics. I have a 40 year old Toyota Land Cruiser and a new Lexus RC 350 sport Tuffy does all the work on both my vehicles. I recommend Tuffy for an oil change or the most difficult mechanical work necessary. They are Simply the Best.

Kaara Mernka

I was having some car issues about a month or so ago, & I am so glad that I brought my car to Tuffy! They truly went above and beyond to get my car repaired, I was amazed by their level of customer service! It really shows that they care about their customers and want to help. These guys go the extra mile, and they've got customers for life from my family now! They also were very honest and clear about some of the issues and what could be done, there were no mysterious recommendations or charges with them. Their prices are reasonable too. Give them a try, you won't be disappointed! Thank you Brian!!!

Garret Ray

These guys are great to work with. Services are very affordable and honest. Lowest price check engine light inspection in town. Can usually schedule an appointment within a week, or possibly sooner if an issue arises related to a previous service. Thanks guys!

Katell Ané

It is difficult to write a review that does justice to how fantastic the folks at Tuffy were. John, Robert, and Josh were truly incredible. We were driving through Des Mois and wanted to get the car checked out. Amidst the frenzy of the fourth of the July weekend, Tuffy got us in immediately and gave us an honest and speedy diagnostic. We could not be more grateful for their generosity and care. Thank you so much!!

Tori Braby

I went in for an oil change and they also noticed power steering fluid and brake fluid needed flushed. They offered to do it and gave me a discount on getting it done! I knew both things had not been done before! I trusted them that it needed done and they were very nice about it. I compared prices after I left and the price was very reasonable and lower. The guy at the front desk was very knowledgable and broke things down for me to understand.

Siddhant Talwar

I went to Brian after reading the google reviews and I must say - What you read is exactly what you get!!! My entire experience was extremely satisfactory. I wanted to get something replaced, which no other auto shop in the area was willing to take on, and he did, no questions asked. He even did a 21 point inspection on my car and topped up some fluids at no extra charge !!! The work was good and swift... I would highly recommend them, if you are someone who is looking for a good, honest auto shop. They will not suggest any work on your car unless it's absolutely necessary... Brian is an awesome person !! Tuffy is lucky to have a manager like him on board.

Hope Shaman

I 1000% recommended this Auto Service Center. I’m a 20 year old college student and when I left for work this morning, my car had a horrible grinding noise coming from it. I needed to get into work and had a 7 hour drive to do right after work - I had no time to have car troubles right now! Thankfully, I called Tuffy’s and they said they could get me in as soon as I could get there. I waited a short time and they gave me a quote and guaranteed that they would get it done no matter what. Tuffy’s team stayed over an hour past close to make sure my car was safe for my ride and was even able to save me money. If you’re looking for fast and personable service, absolutely go with Tuffy’s!

Kiersten Leigh Panovec

I came down for a weekend with friends and my car started to make a scary noise. Thinking it was something bad I called and these guys stayed late and offered to hook me up with quick help. I’m only 18 and live on my own. They got my car in that night, helped me calm down after thinking it could be a wheel bearing, got my bearings looked at, and fixed my car. They even stayed late for me. It made me weekend and if I lived in the area I would definitely take my car here.

Madi brackett

I have taken both of my cars I have owned here and I have always had excellent service. Everyone is so kind and they know me by my name. I have never had an issue with them they always explain to me what is causing the issue in my car for whatever reason I have brought it in what they can do to fix it. Wade is very welcoming and extremely nice. All the mechanics know what they are doing and can find a way to explain what is wrong and how they can fix it in a way I can understand. My parents bring their cars here and never complain and I have recommended people who have had a bad experience at other shops to come to Tuffy's on Grand and they all were satisfied. Overall experience has been great!

David

We'll be back for life after Brian made sure we were happy customers. The work quality was fantastic and the price was very fair. You could see it was more important to Tuffy to do what's right instead of what makes them the most money. I'll recommend them to everyone I know.

Pri yon Joni

Had an awesome experience today with Patrick in getting an estimate for repairs for my vehicle. He was kind enough to only charge me half the cost of the checkup. Was even kind enough to tell me that it may be a better idea to get rid of the car, than having it serviced because of the price of the vehicle. Very grateful for Patrick and his staff's help, will be going back to Tuffy from now on.

Etiel Trewin

Katie and the tuffys team were able to fix something I been having issues with my tired. I had taken my car to 2 other places and they told me everything was fine. Im glad I came to this tuffys they fix it under and hour.

Daniel Hupke

Seriously cannot recommend this place enough! Brian, the manager, is a stand-up, straight shootin’ guy. I brought in my ‘08 Grand Prix for some “fun” modifications, and he and his team did absolutely stellar work! In particular, after one visit, the pin attaching my down pipe to my catalytic converter busted off. I brought it back the next day and it was fixed at no charge. I would highly recommend you take your vehicle here for service, or for fun ;) lol thank you Brian and the Grand Tuffy team!

Serena Schmidt

This is a place that knows how to take care of it's customers! Every time I come in they know what I need and to have done on my vehicle and give it to me straight. They are thorough. I greatly appreciate their help and service!

Meghan Collins

I recently had a very negative experience at CarX (was overcharged and they missed a serious safety issue). I took my car in to Tuffy because I wanted to try someplace else and I'm so glad I did! Patrick was great--he went over exactly what the issue was with my car, showed it to me and showed me the parts he was going to replace it with, went over the bill with me item-by-item, and even went out of his way by giving me a great deal since he realized I'd been screwed over elsewhere! I left feeling like he was sincerely concerned about making my car safe for me and my family, as well as making sure I understood the entire service and transaction. I definitely will be taking my car here from now on!!

Renae Johanninmeier

Amazing! The "Tuffy" team has been my "go to mechanic" for the last several years and I couldn't be more impressed with their customer service and performance! I have a 1997 Jeep Wrangler with over 200K miles that's is still running fabulous thanks to their continued routine maintenance and kind care for my "old treasure"! They work hard to make sure my vehicle is safe and road worthy, while never making me feel like they are trying to charge extra for services it doesn't need. I've referred many friends and acquaintances their direction...you can't go wrong!

AMANDA WIEDERIEN

I am super happy with my experience and Brian’s excellent customer service. I called this morning for a gas odor while driving and told me to just bring it right in. Also gave me a ride back since I lived so close. When all said and done they really helped this single momma out. I will definitely be back.

Donnell Horn

While traveling to Arkansas for Thanksgiving from Minnesota our vans alternator started to go out. We could not find any mechanic that would fix it. Every place we called we were told it would take 3 to 4 days to get to and one guy even said 2 weeks. We were 45 minutes from Des Moines, Iowa but luckily with the grace of God we called Tuffy Tire & Auto Service and spoke to Mr. Brian Heatherly. Mr. Heatherly assured us if we could make it in 45 minutes he could get us in that day and it would take two hours to fix. It took us 1 hour and eight minutes to get to the shop yet Mr. Heatherly still took us in. I had my mom who had just gotten out of the nursing facility from having back surgery done with me. Mr. Brian offered us water and made sure we were fine. He then took it upon himself to go help the other mechanic with the job to speed up the process. For the job to take 2 hours to do we were out the door in 1 hour and 32 minutes. This place also has a handicapped accessible bathroom which was perfect for my mom whose is still on a walker. The funny thing is by it being a mechanic shop I thought the restroom would be filthy. It wasnt but as clean as my house even cleaner than some of my friends. Mr. Brian I would like to thank you for turning a terrible day into an awesome day. You have a wonderful personality and even joked with us by saying " I see you guys tried to run from the snow in Minnesota but brought the snow down here to us" since it did start snowing upon our arrival. Keep up the good work and dont change anything about yourself Mr. Brian. Tuffy Tire & Auto should be pleased to have you on their team.

John Krohn

I’ve dealt with Tuffy’s for many many years and I found them to be consistently polite , friendly and competent! Their prices are reasonable especially compared to the dealerships! Would strongly recommend this business

Alissa Puffett

Recently moved to WDM, unfamiliar with auto shops in the area. Tuffy was close by and had good reviews online so I chose to go with them. Took in my SUV not knowing what the issue was, just that it was driving 'loudly' and vibrating. Tuffy was able to get me in the same day I called. Dropped off the vehicle and went to work. Tuffy did a full inspection of the vehicle and called me with an hour or so to tell me exactly what the problem was, the approximate cost to fix, and their recommendations on brands, etc. in relation to what I could afford to spend. We discussed the best options for my budget and they were able to fix it that day and get it back to me that evening in much better shape.

Beth Sullivan

Tuffy got us in fast when our AC went out on a 90+ degree day! Highly recommend.

Jamie Blasdell

This place was amazing! We were in Des Moines visiting family on a holiday weekend and Kevin was able to fit us in for repair on an Audi. If anyone has tried to find last minute repairs on an import, you know it's almost impossible. The staff was knowledgeable, efficient, and friendly. They made a stressful situation pleasant and the price was great. I will recommend this place to everyone!

Bernard Brazeau

Let's start with what I look for in any business: Honesty, Integrity, Fair, and Helpful. Tuffy West Des Moines gets 5 stars in all of these areas. I have been coming here for over 2 years with all of my repairs because they treat me right and are straight shooters. You don't find that a lot in any business especially the car repair industry. They are the best and I recommend everyone to this shop because of the way they treat me and my family. Keep up the great job the Tuffy Team!

John Bellizzi, Jr.

George Garwood is one of the best managers I have dealt with at a service center, this would include the likes of Goodyear, midas or tiresplus. I will return to this store just due to the fact on how I was treated!! Great service as well. Wyatt, the mechanic was great!! He explained everything that was done in detail, neither one of them pushed anything on me. wonderful place to do service work!! Thanks!!

Jennifer Stevens

Called them up explain what was going on they took care of my radiator which was destroyed due to the weather we have been experiencing and took them most of day to fix but it was taken care of and been working well since then

Aaron

Patrick was awesome to deal with on the phone. I asked for a price quote on my vehicle and he bent over backwards trying to give me a general idea. I fully recommend this place as they are the cheapest and nicest people I called. Great customer service. I will be doing my repair here when I get the money.

Spencer Pack

Treated well and pleased with the service. I went in to have my A/C repaired (it stopped working last week). An hour later, Tuffy found the compressor had a refrigerant leak and they showed me how they could tell with a black light (obviously it had been recharged in the past before I bought it). They gave me an estimate on the repair which was ~$300 dollars less than a previous quote I had on a different car with a bad compressor. I opted to hold off, paid $45 for the diagnosis, and was on my way. No pressure or arguments from them thus, no complaints on my side. Thanks Patrick.

Hannah Grace

Wonderful service! I just moved to the area and needed a tire patched and an oil change. Came here and was helped quickly even at the end of the day near closing. The manager, Patrick, explained everything and was friendly and helpful. I highly recommend coming here--prices are reasonable, employees are friendly, the place is very clean, and they didn't recommend any unnecessary services. Overall great experience!

tbraden1945

I took my Equinox to Tuffys for a non working air conditioner. Kevin Couch is the manager there and he and his crew got me fixed with prompt friendly service and fixed it right the first time. I hate spending for car repairs like everyone else, but next time something happens, and it will, I'll take it to Tuffys. Thanks for a job well done!

Laney Hubby

I came in as a new customer and was treated like they knew me. I had broken down and was recommended by the gas station I was at. The store manager Nick made quite an impression with his attention to detail and witty personality! Pricing was not an issue when I compared it to my regular mechanic. Overall great experience

Jeanne Ambrose

Rock stars. I went in without an appt. to see if I could get a front headlamp replaced. They estimated 30 minutes, but I was out the door in 15 minutes! Not only did they install the new bulb, they tucked in part of the fender that had somehow popped out near the headlamp. And put my new plates on the car (just moved here from out of state). Above and beyond! Thanks, guys!

Adrian Kowalski

I cannot speak highly enough of Tuffy. I came here to diagnose a leak from my car. Within 15 minutes of my arrival, Tuffy identified the issue as a motor oil leak and worked with me to resolve the issue. They took the time to explain everything regarding the leak to me and even showed me where the leak was coming from in the car. When they didn't have the part needed to make the repairs, they went above and beyond by checking around Des Moines until they could find a place that had the part and ordered it. They are hardworking, honest, and reliable. They are my new go-to mechanic and I highly recommend them to others.

Lisa Sneddon Kisting

Brian and his team were amazing, fast, and sufficient. We were in a bind and they took care of us right away. Highly recommended. We have a mechanic and a place to go to from now on! Thanks so much! Addi’s Lawn Care, LLC Aadam and Lisa

Paul Wood

Brian was awesome. He sent someone to my apartment to jump my car and had a new battery in and an oil change done in less than an hour. He even came out and chatted a little to keep me company while I was waiting.

Michael Smith

I went in and Brian told me what he thought was the issue and gladly let me keep my car inside until he was able to confirm his diagnosis and fixed the car only after I ask him too! Great Service and customer service!

Eric Bell

Staff is friendly and helpful. Mechanic didn't protect my floor mats from dirt and got grease on my driver's door panel. Labor rates are fair but parts are more expensive than OEM at full retail. Best to compare prices before committing to repair due to parts prices.

Joe Meyers

Great customer service, follow up, provided details on issues and solutions , fair price, and then completed all work in very timely manner. Professional and honest operation that can be trusted to exceed your automotive repair needs. I would highly recommend.

Dipak Patil

Went to have my Nissan Rogue 2012 serviced and I also had a particular problem which was NOT diagnosed by 2 different Nissan service centers. They did the diagnosis successfully explained me the problem and replaced the needed part for a reasonable price. I will go there again. Thanks.

Deb T

You guys worked magic on my coolant system repair! Thank you for getting it done so quickly and doing a fantastic job. My vehicle is 15 years old and my AC has not worked this well since it was NEW! In fact, I have to keep turning it down, it's working so well (@ 96 degrees outside)! Thank you again, Kevin and team!!

Nic Upchurch

I went to few mechanics to see where oil was puking out under my van, they all said it was my rear main seal. Those things cost over a thousand dollar to fix that includes labor and parts. So i called tuffys on grand Ave to get appt to get my rear main seal replaced. Took my van in, they immediately let me know it was oil pressure unit puking out oil and needed new one and a manifold gasket which cost half of what i thought it was when i was told it was rear main seal. They are very honest. Recommend this place to get your vehicle fixed with those kind of problems!

Rickey Williams

Kevin and Robert were great. They were also very friendly. I was out of town moving back to NYC and my wheelbaring needed changing. They did it for me at a reasonable pricr and with great customer service. I reccomend all tl come here to get their vehicle serviced. Thank you Kevin and Robert for helping me get back to NYC safely. God bless you both.

Danie

We drove to Des Moines to look at a vehicle we found off of Craigslist. Took it here to get it checked out. It was a short bus(not being used for school) and these guys did everything they could to accommodate a vehicle of that size. The guy at the front desk was friendly and knowledgeable. The mechanic who looked the bus over was honest and thorough. He explained everything to us and answered all questions and gave advice. He spent well over the allotted time for the basic inspection but didn’t charge us anymore. Genuinely nice and helpful people here. If we’re ever in Des Moines well go here to the people we can trust!

Marissa Lee

I don't usually do reviews, but my visit here worth writing one. Tommy at Tuffys had me in and out of the shop efficiently and extremely timely. He knew right away what the problem was and the best solution. I appreciate his expert knowledge and customer service skills. This will be my new service center for sure!

Studio Wojie

Being a new transfer to Des Moines one really is at the mercy of reviews . I trusted Tuffy’s good name and was so happy with the service from this store. It was personal from giving my son a ride home to updating a concerned far away mom that the car was totally drivable abtet receiving new breaks. Customer service as well as repair are given 5 stars!!!

R L Zimmerman

Had my brakes and rotors replaced today. They took their time explaining everything to me and answered all on my questions! And their price was even a little cheaper than previous quotes from other service centers in Des Moines. Thank you!!

Dennise Hunter

Once again Tuffy’s came through for me & got my car in right away & had the problems diagnosed, repaired & ready to go the same day. They explained all they were going to do & gave me the exact amount it was going to cost before they started any work on my car.

Madeline Hahn

Love Tuffy!! Driving thru Des Moines and caught a flat tire. Brian got me in quickly and helped out when no one else would. Great service! 5 stars!!!

Madison Lukehart

They are always very friendly and are flexible with their appointments. While waiting for my car the crew in the lobby are quick to share a laugh or just to break the silence with a light conversation. I receive great deals from being on their email list which I appreciate!

Jeremy A

Had engine problems as I was traveling through. Made an appointment with Tuffy's for the next morning and they got me in and back on the road quickly! Kevin and the guys made this a Great experience considering the circumstances. Thank you!!!

david frampton

I had an exceptional experience at Tuffy's. They handled my oil change quick and took great car of my car. As a new resident to the area I plan to go back to Tuffy's for future car service!!

Brianna Snook

I highly recommend this location. I had been driving around to numerous locations looking for a working air machine but due to the frigid temperatures I kept hitting frozen dead ends! Someone recommended Tuffy’s and sure enough Patrick came to my rescue! They had even been closed for 45 minutes and he still agreed to help me out. He saved the day and I couldn’t have been more grateful!

J Rosien

Tuffy in West Des Moines is top notch. Friendly staff recommends fixes and warns about upcoming needs based on mileage without the pressure to do it on the spot like other places. Ive never had a bad experience there.

Aly Boes

Brian and his team always go above and beyond to ensure I leave happy! I always appreciate their hospitality and efficiency. Affordable pricing and great coupons, as well!!

Diane Lunsford

I called and described the problem and he quickly diagnosed the issue. Made an appointment for the following day and my questions were answered. But the best thing is I was in and out in about 30 minutes and now I have air conditioning again! I will return with future repairs and maintenance.

Thayne&Julie Doak

We had an awesome experience with Tuffy's when we broke down in Des Moines Iowa and were stranded 9 hours from home! Patrick was a consummate professional; he expedited our repairs to get us back on the road and gave us a terrific price! Our only complaint is that there are no Tuffy's locations here in Colorado!

TeJayy Sullivan

An employee namerelations Patrick made this the best experience ever. I called right as they were closing to get an estimate on my ac compressor and he stayed after hours just to help me. He even helped with directions cause I got lost on the way. 5 star employee

Ryan Hansen

I've always had great service and communication here. This is one shop that I've never felt like they are trying to sell me something I don't need. That kind of trust is priceless. Great job! I highly recommend.

Patrick McDaniel Jr

I got a piece of metal wedged into my tire on my way to work. I believe the people who helped me were names Wade and Pat. They were really friendly and incredibly fast. I am very appreciative for their service.

lgSteven Omo

I actually called in with a complaint, and very irritated. The manager there was awesome, he not only listened and dealt with my agitation in a very professional manner he resolved my complaint to my complete satisfaction. I will defiantly bring both of my cars there for any service that is needed.

Ajla

This place is the real deal. Kevin is so kind and helpful regarding any situation with your car. They are fast and efficient, will definitely be back for any future problems with my car!

eva snyder

I absolutely enjoyed coming in and getting work done. The dog is a neat addition. Love it! Everyone there was extremely knowledgable and very friendly. Will be referring all my family and friends to get their work done at Tuffy!

Mischa Andersen

I bring my car to Tuffy because I trust Kevin to tell me what I need to do for the best upkeep, without worrying that they are trying to upsell me services I don't need(I'm not well-versed in car stuff.) Good service that I trust!

Quantrai Allen

I had a clicking sound and I could not figure out what the problem was. I took my car to several places who tried to charge me for just looking at it but the manager Kevin and his crew at Tuffy drove my car only to discover the problem was something minor and they fixed it. Thank you guys I will always do business with Tuffy.

Kevin Trobaugh

I called in at 2:45, needing an oil change. I brought my car over at 2:55 and they had it completed by 3:45. Flexible and very punctual.

Lauren Doherty

Great service! I needed an oil change short notice before a trip out of town and they were able to get me worked in and at at time that worked for me. Tommy had me in and out of there in no time!

Jen Brockman

They were very personable & welcoming. It didn't take long at all to get my oil changed. I will definitely get my oil changed here! :)

Ross Plummer

Nolan was friendly and accommodating. The service performed was done quicker than they had stated which led to a great experience.

Diane Clements

The new management was excellent. He was patient, friendly, and explained all of the options clearly. The staff was also extremely good. I would highly recommend Tuffy's in West Des Moines to everyone!

joseph grabill

Went for oil change and tire rotation no appointment needed in right away for a great price. I would greatly recommend this location. People were great and helpful.

Glenn Mackey

Brian provided very good service with explanation at the front desk and he knows his stuff. Compared to others that provide similar service, this place was outstanding. I would skip Firestone.

troy

Excellent service! They were courteous and understanding to what i needed. I will be returning to have more work done to my car.

Jacob Cohen

I have used this location a number of times because I purchased a discount packet that allowed me to get a number of services at a great rate. I have always been greeted with a positive attitude and realistic time frames. I have never been disappointed!

nemesisGREYDI

New office manager made us feel secure and knowing he's doing his best to help you. Above average prices hinder a better rating.

T Derby

I had to reschedule my appointment the day of- was getting my oil changed and they were still prompt and efficient. Took less than an hour.

Shelbi Eileen

Tuffy has always been my go-to place and offers great service! They make sure I fully understand all aspects of services provided and maintain professional, hospitable costumer service.

Renae Johanningmeier

Tuffy's has been servicing my vehicles for many years! Great experience!

Roy Crawford

Tommy was great to work with, came in to get my suv alignment. Kevin was a great manager, and great to work with.

Donna Goering

I had a great experience! ! Very friendly and knowledgeable staff. Mark and Wade did a great job taking care of my car!

Matt Stevenson

Brian the store manager not only got our vehicle in last minute he was extremely courteous and gave his professional opinion. I cannot recommend this guy and this place enough!

James Richardson

Dre and the guys took care of me very well

Michelle Buboltz

I’ve been here a handful of times and they have been so helpful in explaining what is wrong with my car, the parts needed and why. Always come out knowning a little bit more about my car which is a huge plus!

Steven Isleman

Patrick was very curtious and professional. Wyatt was outstanding as usual in diagnosis, repair and professional. They make my visit a pleasure.

Scott Pogemiller

Received excellent service here. They got me in and out in a timely manner and went out of their way to give me every discount they could. Will definitely be returning.

Amy Herold

Will be refering my family and friends to get their car fixed at Tuffy! Great service, very helpful staff, and great experience overall.

Brittany Turner

Brian and the staff totally helped me out with an emergency service! Very impressed with quality of work & customer service. Couldn’t recommend enough.

Jeremy Winter

Got in a pinch and needed some work done ASAP before a trip. Fit me in, did good work and was priced reasonably. Would recommend.

Jennifer Field

I enjoyed my experience at Tuffy. They explained everything to me, which I found very helpful. The cost was decent and the staff was nice.

Michele Cox

These guys are super nice and they will treat you right.

Garrett Penfield

Tommy was very knowledgeable and professional. He knows how to check a guys oil without making you feel weird.

Corey B.

They were very helpful and informative of what they were fixing and why, asking what exactly I wanted done and to not do anymore than I needed just to overcharge. Quite a positive experience

Andrea Lovan

It's always a great experience and great service when I come here. These guys really know what they're doing and are super helpful. The price is affordable as well.

Colton Soto

Smooth, painless, and friendly! They gave me set of wiper blades. I recommend this place. Always been great

Nick Molln

Friendly staff and great service. I stopped in to get my oil changed, they were prompt and had me in an out in no time.

Ashley Christensen

Highly recommended! Great & friendly service. Very professional. The only place I will take my vehicles. 👍👍 …

Kathleen Pyles

The staff was extra helpful. Very accommodating. I will recommend this story to everyone. Friendly and very clean shop.

Cody Peter

Very professional and friendly. Will definitely be going back for all my auto needs.

Alex Reeves

Very good service that is affordable and nice people to are easy to talk to even if you know nothing about cars.

Jerika Pellington

I love the coupons Tuffy sends. Kevin runs a great shop!

Suzanne Brannen

Tuffy's was great. They went above and beyond to get me on the road on the same day!

Morgan H

Knowledgeable, trustworthy, and thorough service

Brian Whited

Great people they are always willing to help out. The work is done quick and fair priced .

joseph bean

Great service. Top notch employees.

Justin “Cornbread” Maruska

Very friendly service; quick and too the point! Highly reccomend and will be back.

Somnath Bhattacharjya

Very nice staff. Told me the exact issue. Will visit again also recommend all friends. Happy to be there.

Bryan Villarreal

Friendly staff! Watched you tube videos with the person at the front desk while the guys was working on my car.

dan mcnamara

I would rate Tuffy very high on car repairs and pricing.

Lucas Isleman

Great customer service and people oriented. Will definitely come back here again!

Matthew Clark’s

Kevin and the staff are fantastic! Great service, great people!

McKayla Long

Excellent customer service and super friendly. Thank you for all you did!

Nathan Brommel

Great place to get your car fixed

Heather Eurek

Great people, Great experience, reasonable price. I will return,

Brandon Sudman

Great and fast customer, and service. Done right the first time.

Mark Carlson

Fast. Friendly. Affordable.

Olivia Garcia

Great efficient service!! Will definitely be back

Mike French

Very helpful, informative and up front about costs and service

Crystal Peace

In and out service! Very friendly, professional customer service!!

Justin Shaw

Good help

Mark Stork

Excellent Service! Thank You!

scott underberg

Quick and friendly service!

Tom Armstrong

Fast service done right.

Derek Myers

Thanks Tuffy team!

Gary Leffler

Friendly and fast

Abby Johnson

Tuffy is the only place I bring my car. Nolan and the team have been great they always are willing to help me when I need it. I will continue to come back. Great service!

Kristi Hawthorne

Michael Smith

WADE JOHNSON

Wil wren

Brady Van Sickle

Kelly Johnson

Rick Amos

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