Reviews of Phil Long Ford of Denver, LLC. (Auto Repair Shop) in Denver (Colorado).

Phil Long Ford of Denver, LLC

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329 Comments

Auto repair shop

Oil change service

7887 W Tufts Ave, Denver, CO 80123, United States

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Information of Phil Long Ford of Denver, LLC, Auto repair shop in Denver (Colorado)

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Reviews of Phil Long Ford of Denver, LLC

Brooke A

Very smooth experience with my new 2021 Ford Bronco Sport, from order and deposit placed, to pick up! My car even arrived earlier than expected and they set up a quick pickup date with me. The dealer employees, Troy, Eric and Joe were all very helpful and knowledgeable. They made the buying processs as seamless and enjoyable as possible!

Elan “OhhhSnap” Jones

Phil Long Ford Denver did a great job. After some initial hiccups on the ordering process (my fault) they worked with me to eventually get me in the original vehicle that I ordered. Sid, was my sales rep and he did a great job letting me know when the vehicle came in and did an even better job working with me through the buying process and all the paperwork. I worked with Kevin in finance, who made the process as easy as could be and got me hooked up with a Credit Union. In total the buying process took about 4 hours, but I left a happy customer. Thanks guys, Elan

Jonathan Fermin-Robbins

Bernard and Albert were amazing! This was the quickest and most seamless car purchase I’ve ever experienced. They were honest, straightforward, and professional while also making it enjoyable with lots of laughs. They’ve earned my trust and respect. So much so, that I’ll be taking my new Maverick here for all of its service.

James Jordan

I had the best experience I've ever had at any dealership. The entire staff was great but there is a standout. His name is Brandon Turner and he was my sailes person throughout the ordering and purchase of my new 2022 Ford F350 7.3L Gas Platinum Tremor. I ordered my truck at the end of June 2021 and picked it up mid-January 2022. It was a great experience all around. He was attentive to any questions I had for updates throughout the entire process. It was a no pressure, no hassle buying experience. I would recommend Brandon 100%. Thank you Phil Long Ford of Denver and special thanks to Brandon Turner!

Samantha Dean

I went in by accident (went to the wrong dealership) and it turned out to be the best mistake yet! Devyn helped me with a seamless experience from the beginning to the end! I traded in my Ford F-150 for a 2019 Limited 4Runner and I’m definitely not disappointed! He made everything really easy for me which is hard to come by for dealerships these days. I will recommend anyone I know that’s looking for a vehicle to go see Devyn!

Derpfish

Update: got signed up for a sirusxm trial without my permission. I don't appreciate that will have to lower rating because of that. Please don't use my email and personal information with third parties without my permission. Ash was great to work with. No pressure felt during the whole process. I emailed in for a specific car and Ash got back to me immediately when I inquired about it. We worked through sms while I was at work, he physically walked out to the car and took a bunch of pictures of it since they were not on the site yet. I really appreciated him doing that so I knew I wasn't wasting my time. I showed up for a test drive and he gave me the keys and let me at it. I was out of time while viewing the car and had to head home due to bus schedule, he arranged transportation for me to get home in time. That was amazing and really helped me feel like I was at a good place. The financing department and Patrick were great as well. All around a good experience for anyone who may be weary of buying a used car. The car had a grinding noise when I test drove it and I expressed my concern. They fixed it and made it good before purchasing it. I am overall extremely happy with my experience. Thanks ash.

Norman Bowles

We ordered a Bronco almost two years ago from Ford. If it hadn't been for Phil Long Ford and its sales representative, Aaron, we might have cancelled that order. Throughout the long wait, Aaron stuck by us, giving us updates and being highly responsive to our calls. Early on Phil Long Ford committed to sell their ordered Broncos to customers at MSRP, even when other dealers were already charging their customers more. Aaron and Phil Long gave us a free enrollment to the Bronco Off-Rodeo while we were waiting, which served to keep us excited about our eventual purchase. Finally the Bronco arrived, and Aaron and Phil Long Ford celebrated the arrival with us. They charged us MSRP even though had we cancelled our order they could turn around and sell the our vehicle for $20,000 more. There was no pressure to add on features or services that would have increased the sales price. We were so pleased with the way that Aaron and Phil Long Ford handled our order and our sale. They were a real class act. We highly recommend this dealer based on our experience.

GRB1959

Phil Long Ford was very responsive to our needs and easy to work with on the purchase of our new 2021 Ford Edge ST. Liz Welker, Commercial Fleet Manager, handled the purchase and she made the transaction seamless and was very professional. We also worked with Dwayne Callaway, Service Advisor, and he went above and beyond to exceed our expectations. I would definitely recommend Phil Long Ford and their professional sales and service staff.

Emily Lange

I got my Bronco here in August (bought it used) and recently had it serviced for a brakes issue and an open warranty. Had good experiences on the purchasing end. Sales rep was great at keeping me up to date on available used Broncos. When there was one available in August that I loved, we agreed upon a final number before I drove down and that number did not magically change when I got there. It's a lot easier to get in touch with people at this dealership; communication from sales to service is pretty good. The service I had done recently really outdid my expectations. They not only finished the job much faster than anticipated but were very communicative the entire time. It's nice to have one service guy that is keeping you up to date on the progress of an appointment and will actually pick up and/or call you back if you have questions.

Jason Royals

I had a great experience here! They were such a huge help! Jason Basso was the salesman that helped me every step of the way and I'm extremely grateful for everything he did! It was a fast an easy process. I was able to purchase and drive home within the span of a day. They have a really nice lounge for waiting and an amazing cook named Bob. His burgers are amazing. Highly recommended for your next vehicle purchase or maybe a stop for lunch!

Carolee Whiting

I had the pleasure of working with Don Heck. We connected via telephone call initially, and we were able to keep good communications through text and email thereafter. It took longer than expected, but I knew that the current ability to get parts in a timely manner is difficult. Additionally, I was able to get my windows tinted from a third party while my vehicle was there. Don coordinated everything for me. I will use Phil Long Ford of Denver again. My experience was effortless.

Dean Skinner

Phil Long Ford’s Juan Montoya was a class act in guiding me through the purchase of my new Ford Bronco Sport. When I ordered in February he walked me through the different options and pricing. The vehicle arrived last Thursday it was ready for pickup within 24 hours. Juan made sure my price stayed locked in, clearly explained the financing options and went above and beyond to make sure I was satisfied and my trade was properly taken care of. Would highly recommend.

Mark Laurnen

I was in for a factory recall service on the starter motor. My service manager, Wayne, was wonderful. He was pleasant, knowledgeable, organized, and efficient. Complete professionalism. The dealership facility is top notch, a very pleasant setting to wait in with complimentary coffee bar. I have been looking for a dealership like this for a long time, miles ahead of the other large ford dealership I had been using. I will be at life -ling customer for certain. Thank you Phi Long!

Nancy Montgomery

It was time for my oil change and I had a couple of other, minor questions to ask. As always, Dwayne Callaway was very accommodating in setting up my appointment. The entire process was warm, efficient , and personal. Dwayne always goes the extra mile to make sure we do feel a part of the Phil Long Ford Family. I was even escorted to my vehicle when I went to pick it up. My husband’s truck is scheduled for routine check up & maintenance in a couple of weeks. We have come to expect the excellent service we know is coming our way. We have been Phil Long customers since 2004.

Nicole Witham

My boyfriend and I had the absolute pleasure of working with Alex. He was so patient and active in listening to our needs in a new vehicle. He took the time to find and pull multiple trucks for us, and stayed up-beat through out the entirety of our process. We ended up buying something we both really love and are super grateful for! Thank you so much to Alex and the team at Phil Long Ford for a very pleasant experience. I would recommend them to anyone in and around the Denver Area!!!!! Go Alex!!!

Christina Castillo

Ariana was nice. I like the text messages, it helped keep me informed. I asked for a quote on tires which was a little high but I wasn’t informed that Ford does a price match so I decided to get tires elsewhere. My favorite part was the shuttle to and from home. The guy driving was fabulous. The overall experience was good but there’s always room for improvement.

Olivia Broughton

After dealing with sleazy car dealers all day, Jason at Phil Long was a breath of fresh air. He helped me find my dream car and made the process as seamless as possible. The car had just come in from a trade in so he made sure the whole thing was clean and detailed and ready for me to take home! There was a slight issue with the battery and he went above and beyond by getting me a brand new battery and having their team look at the car to make sure it was good to go and safe to drive. Jason was very responsive via text message and kept me updated the whole way through. If you are looking for your next vehicle, I would suggest this place above all else!

Rachel Matos

My family and I came in to see a car we were interested in. Jason had been keeping an eye out for us to find the right vehicle with what we were looking for. He communicated with us the whole time, is super friendly, honest, and helpful, and we felt very happy with the whole transaction. From start to finish PLF treats you like family. Easiest purchase ever! Thank you Jason for helping us and for the personalized experience. We will definitely be back and refer our friends!

J J

Best truck buying experience ever. It was all due to Brandon Turner. They have a great team at Phil Long Ford of Denver. Call and ask for Brandon, he’ll help you find what you need, show you your options and stick with you all the way to purchase without pressuring you!

Daniel Von Tilius

What an amazing experience with Mark Bruner and the whole staff at Phil Long Ford!! We purchased our 2023 Maverick truck from them and from Mark on the sales side, Paul in accessories and Patrick on the finance side we couldn't have asked for a better overal experience. A new customer for life!!

M B

I bought a new 2023 Ford F150 Platinum FX4 from Phil Long Ford in Denver, Co. This is the first time I’ve bought a Ford since 1970. I have owned Chevy or GMC most of my life. My daughter and son-in-law have both purchased vehicles from Phil Long in the past and they were both happy with the vehicles and service they were given. I first talked to Robert McMann (General Manager) and along the way I talked to Walter Gunn (Sales/Inventory Manager), Paul McLeod (Parts Manager), Patrick Cronkhite (Finance Manager), Jason Basso (Sales & Leasing Consultant) and the ladies in the title department. Before I picked up my truck I had the service department install a spray in bed liner, front end lift kit, a safe in the console and a retractable tonneau cover. I’ve said all of this because I’m very happy with my new 2023 Ford F150 Truck and also the people that I have met along the way. I forgot to mention the most important thing of all, and that is I live in Oklahoma but I came to buy my new Ford Truck from Phil Long Ford in Denver, Colorado.

Kevin Bowman

I took my vehicle on for two recalls and a diagnosis of an issue I was experiencing. Gage is my service advisor and he did a tremendous job and got me taken care quickly and efficiently. He arranged for a loaner vehicle and the entire process was seamless. Anyone looking for top quality service, I recommend Gage to handle your service needs. When it is time to buy a new vehicle, Phil Long will be my first stop.

Leon Mason

Purchased a new vehicle and this was a little different than I was used to. First the pros: The salesperson was patient and the finance person was very was good and direct. Due to the type of purchase, I spent no more than 10 minutes with finance. Cons: Whomever detailed this vehicle prior to sale, did a number on the paint job! It has swirls on the hood, and I’ve scheduled an appointment to see if I can get them removed which is going to cost me.This is a brand new vehicle, but those swirls, on black paint, aren’t ideal. I had the option of waiting around for my car to fully charge. I had been been there for 6 hours and couldn’t wait as the car was on a supposed fast charger and sat at 40%. The “I Promise” was for the car to be fully charged, but this could be on me because I couldn’t wait any longer, or the vehicle could’ve been taken to a public fast charger and charged up, I think something was done incorrectly in the paperwork, as I kept getting communications about purchasing a 2023 Ford Bronco. I purchased a Mustang Mach-E of that same year, but every communication I received was for another vehicle. This may or my not be commonplace, but once I purchased the car, I heard nothing else from the dealer. Not a “how’s the car?” Not a “is everything good?” Not anything. I’ve purchased no less than four (4) Fords and even the dealer I dealt with in another state still reaches out to me and sends me cards.

Teresa Weaver

I scheduled an oil change and mentioned I thought there was a recall that needed addressing for a transmission cable bushing. They checked and transferred me to the dept. that handled that work. They made and appointment for me to immediately follow the oil change. All I had to do was drop off the car and they managed the rest. This was super easy to schedule and complete. Everyone there was very friendly and helpful. I will stay with this Ford Service group. Well done!

Eric Irwin

My new vehicle developed a problem with the braking system. I was a little underwhelmed by the response when I went to the primary service department. I was told that appointments were 6-8 weeks out. They did send me to the Quick Lane, where I had to make an appointment but it was only a week away. When I arrived for the appointment and explained the problem the service representative was upset that I was pushed off to them. She went to work and got the vehicle in to the main shop and against her expectations called to ask for a loaner vehicle. I had a short wait but I got a brand new vehicle as a loaner. The work was done in a reasonable time and is working perfectly. In the end I am very happy with the service even though it didn’t start out that way. Better to finish strong!

Manny V

Aside from some slight confusion on exactly where the actual quick lane service bay was, I had a really good experience here getting my oil changed and brakes done. Fast and easy with an appointment. Jacleen took great care of me and was clear on any and all issues with my truck. Will definitely return for service.

Sharon Prince

Regarding our new car purchase: From the time we entered your business to buy a new car to the conclusion when we drove our new car out of the parking lot, every single employee (special thanks to Robert, Nick and Patrick) was highly professional, knowledgeable, delightful and anxious to ensure that we understood the process, that we were completely satisfied with all of the terms and that we knew that, after purchase, we had a team around us to resolve all questions and all circumstances. There were no questions that we asked that weren’t fully answered. Each employee was a subject matter expert with many years of experience. We are highly impressed with all facets of your business. Thank you so much.

Gary Ide

Garry and his team treated me right! Worked with me to get F150 warranty work done just before it expired, and dealt with me with integrity. Gave them many opportunities to add on optional service (e.g. replace old battery before it died) but he said wait. Only caution is that loaners have a long lead time (but the shuttle service us convenient!), and when you drop off for maintenance, get clarity on when work will start. I'll be back!

Chayton Moore

The sales team and sales managers were very accommodating to me and my family when purchasing our new F-150. They did everything they could to make sure I was happy with the purchase of my new truck. Everyone is having their bumps in the road trying to get their new vehicles from the factory and Phil Long Ford made the process very smooth for me. Thank you all!

Mona Hexom

We traded in our older vehicle for a nearly new 2022 Ford Explorer. Our salesman Alex helped us through the initial process over the phone as we drove from the western slope to Denver. When we arrived he promptly greeted us and we worked through the steps to finish our deal. We were very happy with Alex and Phil Long Ford and will likely buy our next vehicle there as well.

Nathan Luce

All-Around Fantastic Customer Service On My Bronco Sport Dwayne Callaway in the service department is punctual and efficient. He is also great with communication and lets you know immediately what's going on with your vehicle and when you will receive it back. Unlike the few techs I had before him that lacked all those skills. Request the tech Dwayne Callaway.

Adam Drayton

A local car wash broke my brand new Bronco by trying to drive it without releasing the parking brake. My Bronco was brought to Phil Long and Wayne accepted the vehicle and quickly diagnosed and fixed the issue. This was impressive considering the long line of cars in for work. Wayne was honest and professional. Will definitely be bringing my out-of-state-bought Bronco here for servicing moving forward.

Cory Croke

This is a review of the dealership itself and not about Ford as a manufacturer. The staff (Austin and Riley) at Phil Long Denver were great. They did everything they could to smooth over the buying process after Ford as a manufacturer tried to raise the price of the vehicle unbeknownst to me. The fact that Ford tried to raise the price of my ordered vehicle by thousands of dollars just by adding on a heated a steering wheel is a joke. Fortunately, Phil Long Denver was willing to right the wrong that Ford had created. I have bought and owned Ford vehicles all my life, particularly Ford trucks, and this is the first time I have felt that Ford as a manufacturer was trying to screw me over. If not for Riley, I would be very unlikely to buy another Ford vehicle. Fortunately, he was able and willing to fix Ford's mistake of trying to manipulate pricing without customer knowledge.

K J

I received a recall notice from Ford regarding replacing an airbag on an older Ranger. After two failed attempts to have it repaired at other dealerships I was able to schedule and have the repair done without any issue at Phil Long. Great experience. I think the service writer is Mark. Regardless, the process was simple, efficient and timely.

Cindy Peterson

Even with an appointment, was told two hours for oil change and tire rotation. Reality was that the service was complete in about an hour. That seems reasonable for the services performed. Strongly recommend appointment as it can take hours without one. Staff was friendly and kept me up to date on progress. Always take my vehicle there for service.

William Sturdevant

I brought an F - 150 in for a service recall. They got the appointment time that fit my schedule and once that was set their great communication process started. Their communication about what was happening, time and repair timing was outstanding. Their process is very professional and complete. Nothing was missing. My service reps and their process was, as always, great and easy. The repair was completed on time and was a perfect. It was so easy and the staff did everything they could to keep me informed. It was a great experience! As always. I know I’ll be back.

Mari Ryan

The wonderful staff at Phil Long Ford make my day! They have a valet service and they pick my car up at my work, service my car, and later drop it off to me. I don’t have to lift a finger! This service is included when you use them. (You have to schedule this of course) Also, they are all so courteous and kind. I highly recommend servicing your vehicle at PLF!

M Littlehorn

Purchased a 2022 Tremor with Phil Long on 10/22/22. Excellent responsiveness, especially from our sales contact Brandon Greiner. He worked through countless hours of questions as I worked to build it and to share context on updates given Ford (and the broader worlds) supply challenges during production. An impressively patient and kind gentleman who was truly listening and advocating for me as a customer. I'm a very picky guy and likely spoke with 50+ sales contacts across Denver and Brandon is a diamond in the rough! Overall terms, finance and service were very good and there was minimal unnecessary pressure for additional services when closing the final purchase. We bought our first new vehicle here in 2001 and were very impressed with it again in 2022. Also note the overall selection on the lot for those that can't wait, even in a tight market, was better than anywhere else in a 100 mile radius of Denver.

Whitney Nasse

I had a pretty great experience buying a car from Albert! He was super helpful and on top of all of the paperwork and information within the finance department that had to be done before picking up my vehicle. He was in constant communication and made a usually stressful process very smooth for me and my family. Would highly recommend!

D AN

We enjoyed our experience here at Phil Long Ford Denver. Albert was especially helpful and accommodating. We got what we wanted and at a competitive price. The facility was nice and clean and everyone was friendly. Thank you for making this an easy experience.

Rod McLain

My sale person Aimee went over and beyond what I could ever ask for with somebody helping me out. She did everything imaginable what a great asset she is to your team. I know in my future I will always buy from Phil long Ford. Your staff is amazing.

Angelina Martinez

I am completely satisfied with the experience I have received from Phil Long Ford. They were very responsive to any concerns I had and did everything they could to make me happy! They were very professional and went the extra mile to provide EXCELLENT customer service. I will be recommending them to all my friends and family!

John U

I’ve leased, purchased multiple vehicles from Phil Long Ford, so they were my first choice looking for a used SUV for my 16 year old. Nameer noticed I hadn’t been helped and asked if he could help? I explained we were looking for a used SUV. He said a vehicle had just come in. The SUV was with the mechanic. He let me check it out. I overlooked the fact it hadn’t been detailed yet. They told me what they were planning on fixing. Nameer told me I could hold the SUV until it was ready with a deposit. He went above and beyond. Looking after the customer is rare. But that’s why we keep coming back. My daughter will be 16 in 2 years….. guess where we are looking for her car

Charles Stenz

When I first bought my car from Phil Long Ford in Littleton, the car salesman that helped me through the process was Freddy Perez, to be honest he provided me with the best car buying experience of my entire life. He helped me choose the smartest car that I could afford, he was knowledgeable, caring, efficient and extremely helpful. He stayed later then his shift to help me in a bind and went above and beyond true professionalism. Because of the level of service that this gentleman provided I will absolutely be purchasing my next vehicle from Phil Long Ford in Littleton.

ADoorMarkedPirate

Services scheduled ahead of time were done within about 1 hour. Valet/car pickup services make it easy if you dont have anyone else who can ride with you to take you back home while the car is in the shop. Great service and communication. Dealt with representative Jamie.

Kris Carter

Jason Basso made our buying experience stress free and super easy. He helped us reach an agreement to get us into our Ford explorer. We were very happy with the efficiency and how easy the buying process was. We would highly recommend Jason and his team over at long Ford Denver Kristina

Taylor Baldinger

This place is really on top of it. Great service always and very generous with their valet drivers that take you home while you wait for repair. Our driver Ed was very nice and did a great job too. Thanks for the fast help, place was a lifesaver. It was expensive for the repair but thankful it is insured and reimbursed in our case.

Brandon Floyd

Having purchased many cars over the years I can attest that this was the absolute best experience I have ever had. We worked with Robert and Nameer and I would like to say that they are both the epitome of professionalism and customer service. They were incredibly responsive and communicative and went above and beyond to ensure that our buying experience was even better than what we had hoped for. I feel that we received a great deal on the perfect vehicle and we are 110% satisfied! Most important - Robert and Nameer are phenomenal people and we are very grateful that we had the opportunity to work with them. They took great care of us and I will absolutely recommend them to my friends and family. We will definitely go back to Phil Long Ford to purchase our next vehicle. Thank you Robert, Nameer, and your entire team!!

Davy Strategier

I went in looking for a new car for my dad and the two sales associates, Alex and Devon were so nice. They were not pushy at all and made the car buying experience easy and hassle free. They were great to work with and knowledgeable about the car we wanted.

Scott Thomas

Don was outstanding. His communication was timely and helpful throughout the process. Navigating my extended warranty company was a struggle that Don made easy for me! Don has single-handedly renewed my confidence in this dealerships service department.

Kris Jones

Just bought a 2023 Mustang Mach e at Phil Long Ford. The whole experience was exceedingly positive. No pressure. Freddy Perez was available to answer all my questions and kept me posted on the ordering, building, shipping and delivery of my new car. It has been a great experience with a beautiful car.

Steven Sumakul

I am so excited to be able to make a car purchase with Phil Long Ford of Denver, LLC. The service was excellent, friendly and surprising. I did not expect that this transit van of my order had arrived and was processed quickly in almost 2 months. May Phil Long Ford continue to be successful.

Brenton McClure

Brought our new Bronco Sport Badlands in for service recently. We purchased it before moving to CO, but Jacleen & the team at Phil Long still made us feel like family! She was so nice & helpful! We will absolutely be scheduling further maintenance appointments at this dealership, and if I ended up in the market for a new Ford vehicle they would be my first stop.

Dan Eckdahl

Had a variety of fault codes show up on the display during the cold weather last week and going into Christmas weekend. Was able to drop it off on Monday for a pickup by Friday. Phil Long diagnosed and repaired by mid-day the following day. Always knowledgeable, informative, and great customer service!

Jilayne Smith

We ordered a car through PLF and went through salesman Brandon Turner. Through the entire ordering and delivery he was amazing. It took 11 months - but not because of him, just the logistics of ordering and building a car. We absolutely felt we had a great experience with him and all of the staff we encountered honestly. Would absolutely return to PLF and recommend Brandon if looking to purchase a car!

d 7

I love taking my vehicle here to Phil Long Ford Quick Lane.. I’ve been bringing my vehicle here for about 8 years now. The place is extremely clean and the staff is very helpful and professional!! I totally trust then with my vehicle. I highly recommend this place to anyone who’s looking for this type of service or any other specialty they offer!!

Patrick Mullowney

Service appointments are way into the future due to capacity. I had to book a simple door lock repair under warranty two months prior to get a booking. Once I had the appointment it went well and the team did a timely repair including overnighting an actuator however the vehicle had to stay overnight due to not having the part in stock.

Angie Warn

I purchased a nee Explorer ST about two years ago. The modes that control the 4-wheel drive were not working all of a sudden. It had just snowed and more coming. They had a 2-3 week wait but were able to get me in right away and provided a loaner car as well. We have purchased several vehicles with this company and will continue to do so!

Jean Schmidt

Jason Basso was my salesman. He did a great job. He returned my emails and phone calls in a timely manner. Very professional and a good communicator. Being 500 miles away everything went smoothly the day we picked up the vehicle. Thank you again Jason! —Gene Joseph, Nebraska

G Free

Garry was an amazing communicator who was courteous and kept me updated on the status of my repair. I’ve permanently switched to Phil Long from a nearby dealer due to the superior communication. Part availability has been an issue with Ford but Garry at Phil Long kept me updated and expedited the repair once it became available.

Desiree Simons

Austin did great in helping us buy a new car. He made it as easy and stress free as possible. He knew we had been waiting a while for our new car and came in on his day off so we could finish paperwork and pick up the car. 100% All around

Donald Herlihy

From the beginning The salesman Harmid Right up to the very end with the finance manager Victor. The whole entire staff I found to be very professional, overwhelming hospitality and every person very knowledgeable in their own way. For the first time in my life at 59 years old buying a new vehicle was a pleasure at Phil Long Dealership. I have recently relocated from New York dealerships are different they’re very pushy to make the sale. Here at Phill long dealership it’s quite the opposite. Although when I arrived the first time I was mad at curbside by Harmid Who walked me around and showed me so many vehicles to choose from and always asking me what I needed in a vehicle. This would move us on to the next vehicle. Three hours later I had the perfect F350 platinum diesel the dream truck of my life because of Harmid. In the new world of the COVID-19 there’s not much room for haggling. But there was enough room to get the price a little bit lower. Phill Long extended their courtesy with window tint for free! I was very happy at this point I felt like part of the family. Only to find out this was just the beginning by the time I finished financing my vehicle I was offered bumper-to-bumper coverage on my vehicle for seven years! You would think I’m pleased and I’m happy at this point which I was but then the finance vice president called me a few days later still working diligently on my financing Victor is an amazing person with an amazing tan! One of my think I’m a relative after reading this testimony. I can assure you I’m not a relative but I am certainly a friend of Phill Long dealership. If you’re buying a Ford or any vehicle that they may have it would be foolish not to shop at Phill Long. I’ve been to other Ford dealerships in Colorado nothing compares to Phil Long!!! So once again gentlemen Semper Fi who rah thank you thank you thank you

Skyler Deckard

I am located out of State and was shopping for a very specific vehicle. Through my nightly internet searches, I came across one located here at Phil Long. I completed the online forum, expressing interest and was almost immediately contact by Albert Rico, one of the sales associates. He reached out and provided his personal number to me and advised to contact him with any questions. Over the next day or so, we had several correspondence about the car and he was always available to answer my questions. He took the time to FaceTime me and do a “virtual” tour of the vehicle. I had concerns about purchasing out of State and having the vehicle shipped. We were able to work out a deal and Albert reassured me after he explained the process to me of how the vehicle would get here. Two days later, the vehicle was delivered to my front door and I couldn’t be happier. The entire process was almost easier than dealing with some of the local dealerships in my area. I would recommend this dealership and especially Albert if you’re looking for a Ford.

Marc Chavez

We trust the Quick lube service. I think the girls who work in the shop can do better at customer relations! The one gal with the glasses didn't say one peep and looked annoyed that we were there early.

Kevin Turton

Great Delear to work with. Ordered a Raptor and Mark keep me updated throughout all the process, this was really helpful especially with all the backordering. Once the vehicle arrived as Mark committed, no market adjustment was made I paid sticker price as he promised. Once he moved me to the financial office everything was smooth and transparent. Best delear experience I ever had!

corrine crabbs

Had several recalls and got oil changed. My service representative is Gary Warren. Class act! He's helped us for over 20 years. Goes above and beyond to take care of our automotive needs. Thanks again Gary and Phil Long Ford!

John Mahoney

Awesome work.They replaced my digital screen, and also replaced cable bushing. Intermittent issue with steering was corrected.Don H is an awesome service advisor, and mechanics at Phil Long are top notch. Thanks guys! John M.

Pat Bundy

Unfortunately my 2011 F150 Lariat barely limped into the service department only to be pronounced cylinder #5 was dead upon arrival since Larry Miller Ford couldn't fit me in for 2-3 weeks. Not wanting to put that kind of money into a truck for a new motor that has been well loved, it was time to go looking for her replacement. Enter Brandon with Phil Long Ford. I originally wanted a F350 dually, but that was not to be with the current back order time frame and a rental to bridge that gap. Next up was to look on the computer to see what is available in the F150 Lariat. I'm in construction, so all I usually see is white trucks and that's all we were seeing on the computer. White truck after white truck after white truck. Uggh. Oh well. Brandon suggested we just go outside and see what is on the lot. To my shock and glee, we turned the corner to see a 2021 Fiery Red F150 Lariat with all the bells and whistles! I asked where did this come from which caught both of us by surprise. The classic answer "Looks like it's yours" was his only response. We made the deal easy enough and financing was able to secure a very desirable rate which was better than my own bank. After a recall issue was addressed, I have been a very happy owner of this highly spunky 2021 F150 Eco Boost Lariat with the sport package on top of the off road since delivery! Thank you Brandon for turning a horrible experience into a ride that checks all the boxes!

adam carlisle

Great experience buying a new truck from Phil Long Denver. Sales and finance were easy to work with and were very trustworthy. No hard sells, no gimmicks. Will do business with them again.

mark krueger

We bought out our Ford lease. They are always great here! Our Sales Representative Ed Lussier is always awesome and goes out of his was to make our time there pleasant and efficient. Vadim did our contract in Finance and was great as well!

John Benton

Courteous and professional service as always. Although unable to find the issue with the seat heaters/coolers not working all the time, provided guidance on how to help them figure it out. Only minor complaint is that it would be nice to have a daily progress update via text if the vehicle is kept for longer than a day.

Jerry Nelson

I live over 30 miles away and I don’t have my oil changed anywhere else. Chelsie is always on top of things and makes sure everything is done correctly and right. Chelsie and her team do a great job and I am extremely happy with all services I have done there.

Thom Jennings

I didn’t have an appointment but you’re not suppose to need one for the Quicklane service. Normally 30-45 minutes. They were backed up and I waited 2-1/2 hours. Wish the service tech shared that information. I wouldn’t have waited. Otherwise the staff was friendly and the waiting area was pleasant. I would’ve just preferred to get on the road to my destination 425 miles away.

Timothy Miller

Bought a '23 Ranger Lariat (Tremor Edition), and couldn't be happier with my experience. This was an order I made months ago and, throughout that waiting period, Jason (my salesman) stayed in contact with me consistently and helped ensure everything ran smoothly. When the vehicle showed up at the dealership, I was promptly notified, and we scheduled a time for me to take delivery. When I arrived, the car was parked right out front, spotless, and Jason got right to work getting the paperwork handled (after the nice lady at the reception desk promptly made him aware that I had arrived, of course). From there, Kevin in finance painlessly assisted me with my warranty/gap needs, and got me rolling down the road. Love the car, and had a top notch experience. Shoutout to Mr. Robert McMann, as well, for maintaining a positive dealership environment and helping with my rate lock. Hats off, gents.

Manoela Gorshteyn

I had an incredible experience at Phil Long purchasing my new car. My 5 stars go to Julian Renteria and James Lee for the amazing support and making the whole process smoother.

Debbie Cipolla

I brought my car in for a recall and everything from scheduling the appointment on line to bringing in my car for service was a breeze. Great people at the service desk we very efficient and considerate of my time. Done on time with an easy pick up.

Phaze Concrete

Phil Long Ford is an exceptional dealership. They are very professional and value their customers. They go above and beyond to make the vehicle buying experience enjoyable!.

Sarah Kuemerle

Brandon Turner helped me find the perfect car within my budget at Phil Long. He was very knowledgeable and answered all my questions. The whole process was extremely easy and efficient and I’m very happy with my new used car!

Glenn Lee

Wayne was an Extremely helpful service rep who went out of his way to take care of my emergency repair on a very timely basis. I will definitely use this dealership for any future needs regarding my 2018 F150. Keep up the good work, Wayne!

Thomas Bock

Phil Long performed the work I needed for a recall from Ford. Dwane was my service representative and went out of his way to insure the work was scheduled quickly and completed correctly. I always use Phil Long for service and have never been disappointed!

Becky Williams

Phil Long has been extremely helpful in keeping my vehicle up-to-date with recall repairs and standard maintenance. They are fast, thorough, and very communicative.

phil marquez

Sherry Vitale was the best experience we could have had. Made the most new car buying experience like no one has ever seen the professionalism was steller . My wife is not a people lover, Sherry helped her understand the the new car lover she is ,my wife absolutely loved her and gained trust in her professional experience she had showed us. Thank you Sherry and your crew...

Erik Sorenson

Steve took great care of us throughout the whole process of ordering and waiting for delivery of our new Bronco. It will be an easy choice to buy another car from Phil long in the future!

G S

Thank you to Travis and service writer for honoring previous commitment for tire rotation, oil and filter change. Resolved complaint from previous service (tire rotation) issue. I highly recommend Phil Longs quick lube service center.

Joseph Dreaden

Jim A. was top notch. He has been our sales person for our last 4 cars. We will continue to come see him as long as he is at Phil Long! He never let's us down. Thank you for coming through on finding me the truck of my dreams.

Mark Rund

Don Heck is a gentleman and a great service writer for Phil Long Ford Littleton! We brought our 2018 F 150 back from our Texas lake house for warranty and service. There are a lot of Ford dealership along the way but as a retired automobile shop owner and ASE Master technician I know that Mr. Heck will always respect our property and make sure that the service is done properly and on time. We have bought 3 new Ford vehicles from Phil Long Littleton and will be in for a new Ford next year. I strongly recommend Phil Long Ford of Littleton as a one stop dealership!

Penny Wilson

We were looking for a new vehicle and worked with Phil (not Phil Long). He was great! He listed to our needs and offered options. He was very responsive and answered all our questions. If you're looking for a Ford, Phil is the "go to."

Shawn O'Connor

Mark Bruner and the staff at Phil Long Ford have been great to work with. I live in Western Colorado and have had a much better experience with Phil Long than with my local dealership. Thanks Phil Long!

Robert Stinnett

Hard to get in to the "Quick Lane" for an oil change lately. I have been turned away the last two times, even when arriving as early as 8am. Last time I had service and tires on my car, I was under the impression it would be done by mid-day and did not get completed until around 5:30.

Lucy Arnold

Two hour window for oil change with an appointment is not reasonable. It was actually done in about an hour, still too long. Probably I will go elsewhere for next oil change. Understand 2 hours if drop in but not with appointment.

Glenn Morgan

I just traded in my car and purchased/financed 2 cars with Phil Long Ford Littleton and Ed Lussier helped me. I was in and out completing all 3 of those transactions in less than 2 hours and a half hours. Unbelievable customer service and great deals! I would recommend them to anyone!

Monique Grant

Jacleen was the person I worked with when I dropped off my vehicle. She was very rude and unprofessional. She didn't want to take my coupon I had for a free oil change because it was expired. I received 4 when I bought my vehicle so I alley used a couple and I wasn't able to use all 4 in one year. She wasn't trying to work with me at all. Just said they can't take it. I said well who can I talk to and she said my sales rep. I said I don't remember his name and she just said they can look it up. She was very rude and snotty. I had to go to the dealership and talk to the manager and he finally took care of it.

Todd Stoudt

Fantastic experience at Phil Long! The purchase of a used truck couldn’t have gone any better. Brad was a pleasure to work with on the transaction. “It doesn’t have to be difficult”.

jeremy lasky

I love the fact that they have provided a dog area while we wait if you have to wait. Also love fact that they gave me a ride home while waiting on my car the second time I went there. Fair pricing. Excellent customer service.

Andrea Salek

Service is quick and efficient. We have been using the QuickLane department for oil changes and tire needs for 5+ years now and will continue to go for the great service and competitive prices.

Nancy Ochs

Amanda a quicklane advisor was Awesome. Our F350 would not start after walking in Garden of The Gods. We got a jump and then drove to this dealership. They were swamped and didn’t think they could get to us. Amanda made it happen. Needed 2 new batteries. We are from out of town so this turned out to be a great experience. Thank you Amanda

Taylor Patrick

Brandon Turner was extremely helpful with the process of buying my new truck. I had a great experience at Phil Long Ford in Denver and would definitely recommend to anyone shopping for a vehicle

Scott Kuhn

Jacleen made the process very easy! She helped me check in and called me when my car was ready within the time frame she said it would be; definitely going back next time I need an oil change 👍🏼👍🏼 …

Keith Lech

Needed to have a front license tag holder installed to front of my car. The folks at the Phil Long Quick Lane did a great job of mounting the holder and even put my new license plates on. Thank you Quick Lane folks!!!!

Lisa Keller

Great communication throughout the entire process. They repaired a recall issue on transmission bushing and changed oil. They are a little further away but I went there for the reviews and was not disappointed. I’ll go there again as I’ve had less than stellar service at another dealer.

David Bosworth

Professional and very communicative to us as potential customers. Only frustration was that the dealer only allows one sales associate to work with the buyer. This leaves a gap when the associate needs to be out of the office for any reason.

dave rambo

I leased a car from them and sold them my Highlander. Elija was an excellent sales person. I let my Highlander go for a couple of thousand dollars less than it was worth because of Elija Reels. To Phil Long I say You have hired a class act.

Jamie F Pettit

Gary and Dewayne were amazing blazing stargazing. That got me in fast . It was a blast. They gave me smiles for miles for going above and beyond. Thank ya thank ya for all you do. I appreciate you.

Sung Seo

Best dealership and sales person experience ever. Bernard was the best person to take care of the customer for a long waiting the custom order. I will definitely visit and buy from here again.

Ron Lee

I wasn't expecting a quick turn around on my vehicle but they had me squared away within one day. 5 stars--Wayne was on the ball and communication was great. RL

Jeremiah Ludemann

I had a great experience buying my work van. It took a long time to get it from order to arrival. But they kept me posted the whole time. Even when the date got pushed back, they stayed in contact with updates.

Matt Nichols

Wayne at Phil Long got our vehicle in on the day after Christmas and delivered it on Wednesday. Very Profesional and communicated at each step. I’m very pleased.

lisa wurster

Had a recall on the wipers that Steve was able to take care of in 15 min. He told us his available hours and to just come in. So convenient!

Bridget Winston

Great customer service. Comfortable, fast and efficient! Would recommend to all of my family and friends! Thank you Diana Smidt, Ed Lussier, sales and service department and the whole Phil Long Ford family!!!

Emma Masi

Fantastic experience buying a used car. They were efficient, polite and accommodating. Would definitely recommend. Jim was great!

Kenneth McLean

Bought new 2023 Bronco Sport from Mark Bruner. He made the car buying experience very pleasant. I highly recommend Mark for your car buying experience.

Mark Stahl

Wasn't very pleased. Even though I didn't have any work done. I was told to come over to get the work done and, if I got there before a certain time, that they could look at it and get it in. When I got there they stood around and then, after I pressured them they told me that they could get it in but it wouldn't be for another 3 hours. I was in a hurry and I felt that I had wasted my time and perhaps told to come over because if I was there I would be more likely to stay sense I was already there...that last part is only conjecture. I gave it 3 stars only because the one and, the only person who was doing anything and was in a hurry, stopped to talk to me...most everyone else seemed like a zombie to me and rather abrupt.

Stacey COLSON

I bought a 2022 Ford bronco from James Szekely and he was wonderful it is the second car my family has bought from him. We love him and Phil Long Ford great experiences.

Chris Loucks

Nameer has done it again! He sold us a 2018 Fiesta a little over a year ago while we were in a tight spot and it has been such a great little car! My wife and I have started to outgrow it and it was getting difficult to fit our 2 year old in the seat. Stopped by today and ended up getting into a 2018 Focus SEL. Absolutely in love with it and I dont know why I even went to the dealership by my house to look at cars. Nameer is the man to see. Always treats me and my wife with so much respect, although we're young. Always helps us get into what we need to. Top notch service. Our finance manager James Lee made us a good deal to get a 100,000 mile warranty and helped us protect our windshield and get gap insurance for a good value. I personally hope I dont have to replace my 1996 F-150 in the near future, but if I do, I will drive past Larry H Miller and straight to Nameer to buy a 3rd vehicle from him. This is a great place to buy a car and I couldnt be happier with our new family car.

Keegan Ahern

I did a pass through purchase, I bought a car from a private party but sold my car to Ford while also buying the private party car through them, it was so smooth and Elija did such an awesome job!

Ellen Dudley

I purchased an electric vehicle here. Jason and crew were very helpful with the process, the wait time, and my various requests. Efficient and friendly bunch

robotcorn

Purchasing a New Transit was an amazing experience. Special thanks to Mr. Albert Rico. Mr.Rico made the process super simple and everything was very transparent.

Tristan Donelson

Easiest car buying processes out there. Service rocks and their customer service is phenomenal!! Highly recommend coming here for all your car needs!

Sue & Clay Steward

Quick service on a recall issue and an oil change. I’m very happy with the service team and will definitely bring my car back for future service needs.

Rusty Tabor

The Phil Long Denver team is the BEST. Bottom to top the entire experience with then is top notch. I will purchase all my vehicle thru them.

Jesse Stringer

Husband and I test drove a Mach-E and the sales rep stayed in contact as purchasing conditions changed thanks to various factors, allowing me to acquire a much-needed vehicle of a make and model I actually wanted in short order.

Virginia Mares

Had their pick up service which is great. Timely, friendly and service was professional and I was called for additional recommendations before any work done. Highly recommend.

Marcus Dixon

They did a great job getting me into my new truck! Amazing service throughout the whole building. My Salesperson Mark was amazing!

Ryan Walter

good service, however it wasn't communicated until I got there that I would not be able to get any computer work done along with my 20k service / oil change, so I have to schedule another visit

Chadd Warwick

the level of communication was outstanding. life is busy, so the way they use text updates really helps. the service was top notch, I can't think of taking my car/truck to any other shop for service. **update 11/1/2022 had to be towed into service and was told they ere very back logged and it could be a week or so. first off, there is a reason they are so busy, they are still amazing. I was lucky that other cars were waiting on parts and they were able to get to my truck sooner than expected, and the parts I needed we in stock. I was back on the road in no time and as always the service was outstanding. they even sent a shuttle to pick me up! could not imagine using any other service location for my cars!

Nancy Lara

Took Escape to dealership for factory part recall/replacement, and to have check engine light code checked. Tech found "animal damage" to two sensors and section of wiring.

Kyle Johnson

Bob Hetsko and Vadim Reznik were incredible to work with and made the process super easy. After waiting so long for a Bronco they did an amazing job making the dealership portion painless!

albert winsman

Great team and excellent facility. They got the work done quickly and having a full service cafe with super fast wifi while you wait was great! (The smothered breakfast burrito was delicious!)

Peggy Komosinski

I had the 60,0000 mile maintenance done on my Ford Focus. I am totally pleased with how often Thomas Dixon kept me informed of the process. He treated me like an important customer. He also went over the receipt in detail, and took into account any discounts which applied to this service. I also am pleased with how my car is running since the service was done.

Matt Weaver

Picked up a First Edition Bronco from Phil Long. Have been seeing lots of stories about other order holders being met with ADM (dealer markup) from other dealers. Phil Long never played any games and held true to their word. Highly recommend Juan and the rest of the sales team.

Kevin Baker

Great dealership! Austin E. Is a great salesperson and gets you the vehicle you want with no hassles and the straight info. Shelby F-150! Love it

Chelsie Martinez

My sales person Brandon was amazing. He was so helpful and made sure everything was taken care of. I saw the car I wanted on the Phil long website and turns out it was at Phil long in Colorado Springs. Brandon drove down to pick it up for me himself. The sales team was awesome and so was finance. Everyone was so kind and made the process easy. Will definitely be back for my next car.

KBT E

The entire experience was uncharacteristically delightful for the first time ever. The people were kind, considerate, caring and have good attitudes. Though we don't live in Denver, I'd happily go back to Phil Long Ford in Denver to buy another car and have already told my dad to speak with Marcus when he wants to trade in his truck for a new one. Great experience from great people.

Chinthaka Weerappuli

Had a great experience not only leasing a new Ford Bronco Sport but also getting my first service appointment done. Phil Long included 5 free oil changes/tire rotations with my lease and the process was convenient, fast, and incredibly comfortable. The Quick Lane lounge is spacious and clean to work at for an hour while your car is being serviced. Also huge shoutout to Tomas who was fantastic to work with on my oil change. Really kind, receptive, professional, and just great at his job. All in all a wonderful experience.

Ashley Hoye

Phil Long is the absolute BEST dealership out there. I bought my car from there last year, and have had nothing but the BEST service from them. I live in Fort Collins, and it maybe a little in convenient to drive down there but it’s SO worth it every time. Gage in the service department has gone above and beyond for me, and I couldn’t thank everyone there!!!!!

Kandi Perry

Buying my new F150 was a pleasurable experience at Phil Long Ford of Denver. I have bought new vehicles in the past and have had a terrible time so I appreciate that Q at Phil Long Ford of Denver could help me to enjoy all aspects of purchasing my new 2022 F 150! Q made sure I was taken care of and pleased as a customer and also informed throughout the process on the status of my new vehicle! Thank you Q

Jacob K

Just bought a new truck through John Reis at the Denver location. Got pretty lucky with being able to get a new truck that was inbound. They made the trade process super easy and I would highly recommend using John for your next vehicle purchase. A+++

Stephanie Reyes

Thank you so much Phil long of Denver ! Completely in love with my 2022 Bronco, the team was just amazing . The process was so easy, will Definitely recommend to others

CJ

Purchased a new truck at Phil Long. Brandon was great to work with. The process was very smooth and the customer service was great.

Joe Bieganek

If you drive a Ford, this is the place to go. Whether you are buying or servicing your Ford they have great service advisors to help you navigate through any issues. I had some major warranty work done and all work finished on time and in three days. A competitor of Phil Long wanted to keep my truck for the same warranty repair for 3 weeks. I have purchased 3 Ford trucks from Phil Long and have been very satisfied w all aspects of the experience. Great company!

Shyanne Higginson

My family has bought all of our cars from here. Last saturday we worked with Abraham. He was so helpful with everything and got us exactly what we needed. he stayed long after he was supposed to go home to help us and made sure we were taken care of.

George Hardy

Buying our new car was a positive experience all around. Everyone was great. Our salesman, Freddy, has been fantastic. Still checking in on us to see how we're doing with the new car.

Jim Chez

I always have excellent service at Phil Long. Dwayne Callaway is a great Service Writer and good service is getting hard to come by.

C Minus

I have never had a negative experience at Phil Long Ford of Denver: every part of the car servicing process is consistently well done. From the initial act of scheduling an appointment, to the intake process when bringing one's vehicle in on the day of the appointment, to the kindness and compassion of all employees at the dealership, the provision of amenities such as seats, an air-conditioned interior, and finally tasty popcorn to enjoy as you wait on your car to be serviced, Phil Long Ford of Denver provides all-around excellent customer service. I can't recommend it more!

Kelly Kleine

I bought my Ford Bronco from them June 2022 - they are the absolute best!! Incredible service from sales to finance to touching up the vehicle to accessories, all around great people who treat you like family. Can't recommend them enough! I won't go anywhere else.

Stan Holtan

This is the best place to get an oil change! Service is excellent and employees are pleasant and helpful. Wait time is acceptable and price is right with the coupon book. I have used the coupon book since I first bought my vehicle.

Shannon Briggs

Top notch service, from Rob Liley my sales person to Rob McMann helping with financing and everything else in between, I have never had any issues with Phil Long Ford. Even the service department is excellent, they have always been very up front and honest with me.

Chris Davis

Hands down the best ford dealership to have your vehicle serviced at. 2019 Ford F-150 5.0 Owner here, Gage went absolutely above and beyond expectations in taking care of me. Making sure that my concerns and issues were found and taken care of keeping me loyal to the blue over forever and always. Unlike prior dealership visits for warranty work. Gage made sure all of my problems were looked at and addressed in a timely manner. I will be forever bring my vehicles to them in the future if need be due to the outstanding customer service Phil long provided me 10/10 highly recommended.

Jeff Szmyd

I purchased my new Mustang from Phil Long Ford. My salesperson, Brandon Turner, did a fantastic job walking me through the process of ordering the vehicle. I'm very pleased with the dealership and salesperson.

Samantha Apodaca

Phil Long and my advisor Gary took really good care of me. There were a few hiccups along the way to getting my vehicle fixed but I was kept up on progress if there was any and they got me into a rental when I was going into the 3rd week of waiting. They finally got my vehicle starting (fingers crossed it stays that way)! Overall my experience was made better because of the respect and communication I got from my advisor Gary!

Edward Rudley

Bought a FORD Edge from Taylor Knox. He was great! We love our new car!

Nicole Townsend

I got in and out in a timely fashion. Plus the extra work I needed got done as well. The girls in quick lane rock. Dwayne my service advisor is the best. Thank you for all your help

Frank Simanson

I bought a Ford Certified Previously owned vehicle from Phil Long Ford a couple days ago. The whole experience was great. I was treated as well as if I was buying a brand new car. The sales person Yemane was great and has done a great job on following up with me on some leftover issues. I will definitely do business with them again. They are fair and have great customer service

Julian Quintero

Phil Long Ford got my car done right away perfect customer service communication I would definitely go back and refer people there

SUSAN MURPHY

I was greeted by a number of friendly service staff. My factory warranted recalled part was replaced within a desired timeframe. Overall, it was a positive experience.

Jordan Metcalf

I purchased my new truck from Jim at Phil Long and he was fantastic. It took almost a year to get the truck but Jim kept me up to date through it, answered my questions promptly and kindly, and really cared for my whole experience. When it arrived Jim made sure to create an experience tailored for me and to make my wait worth it. He listened to my needs and worked hard to communicate actively. I would highly recommend Jim.

Richard Pepe

Super friendly. Diagnosed my issue on my older Ford truck and had me back on the road in a few days. I have 4 Ford vehicles and I bring them all here.

Krista Nelson

I just bought my brand new 2022 Ranger from here. I ordered it in March and it was just delivered. Freddy kept me in the loop the whole time. I am EXTREMELY happy with my purchase. Thank you so much Freddy for your help

Nicole Vaiana

This is the second Ford vehicle we’ve gotten from Phil Long, working with Rob Liley specifically. They helped us out getting a brand new expedition on short notice after an accident and couldn’t have been more helpful and flexible. My family and extended family will continue to be customers! Thank

Frank Jr

Went back and dealt with a gentleman by the name of Dan I believe. I hope I have his name right but the most professional knowledgeable guy I have dealt with. He himself raised the previous 1 star to 4. Thanks for your help! I had a wiper arm and blade come off with all the snow on the roof when I stopped suddenly. Took it right off. Called they said come down. I go down they say you need to go over there. Drive there to be told they can't do this. I need to go back. PEOPLE it's a wiper blade and I simply wanted it fixed. It's like they were absolutely clueless of what to do lol but waste my time. Purchased with them also brand new. Only 10k miles. After all this non sense they indicate it would be 4 to 5 weeks to fix it. All of my other cars are with Auto nation. Every single time I deal with them it always a great experience. Unfortunate because they are the closest to me.

Locust Death

This was my first time financing a car and Jason was so helpful! He was very transparent and took the time to help me get an affordable deal, and cared about my situational needs in depth.

Tony Z

Purchased new F150 and had a great experience. Fair trade in value and advertised price was what we paid.

Rashell Gill

Dropped my car off the night before and they got the work done on it and called for me to get my car. They called while working on it to see if I needed an oil change since it was getting close and I won’t have to come back in a month.

Dawney Underwood

Hamid went above and beyond with the sell of our new truck. He even walked out with us at the end and helped show features to make sure we knew how to use them.

Dominique Covan

Albert Rico and Robert McMahon are truly amazing! I was treated as more than a customer and more like family! Thank you so much for all you guys did for me I feel truly blessed.

Tom Manzella

Thanks a ton to Elijah, Moses and the entire team at Phil Long Ford. They made the buying process easy and addressed all of my questions & concerns.

Christina Hart

Everyone was Incredibly kind & helpful. I told them what I needed, what I could afford, they all worked with me every step of the way to get me into not only what I could afford, what I wanted & needed, but far exceeded my expectations!

David Wilcox

RV Traveling for weeks, had a need for oil change. Our Chinook RV is on a Ford E350 chassis. Went to Phil Long Ford and although RV version not a common vehicle for them to service, they do not have lift capacity, they accomodated us. Using jacks, the service technician completed oil change on his back! Thank you Phil Long Ford!

Canaday Comfort

Purchased a Ford Bronco and the process was smooth and straightforward. I highly recommended purchasing from them. Be sure to ask for Mark Bruner.

Carissa Perez

Very fast and friendly. Kept me updated every step of the way. Took my car in on Tuesday and got in back by Thursday. 10/10 would recommend!

DANNY REID

Great service! Done on time as promised. Don Heck is the best service advisor I’ve ever worked with. Communication is great

Gina Eckart

I purchased my Ford Ranger from them in 2004. Their service department is outstanding! I still have the Ford Ranger and thanks to PLF, it's in impeccable running condition.

Paul VonFeldt

I brought my truck in for an oil change/tire rotation and some warranty work. Service writer Don Heck always treats me like I'm his most important client. I never feel like I've been taken advantage of. I will continue to use Phil Long Ford for all of my vehicle needs.

James McCann

When I need work done on my truck, I call Garry, make an appointment and am never disappointed with the great service ! I've been going to Phil Long for 18 years !!

Lonnie Hish

Jamie was very helpful and got the job done very quickly service technician (Mark) did a great job I will always use Phil Long for my truck have always stood by their work

Robert Peterson

I purchased a new bronco, after two years of waiting. Phil Long honored the price and deal from Ford. Great Experience!

Shawn Niderost

One of a kind dealer. Just purchased a 2017 F150 Shelby 8 from these guys. Only dealership that carries them and I got 5 star treatment throughout the entire process. If you shop at another Ford dealer then you're not experiencing the best Ford dealer. Highly recommended.

Şakir Əhmədzadə

It was great to work with Ash. He helped me to get my dream car. He was really kind, friendly and professional in his job👍 …

Ruth Moreno

I had some issues with my windshield washer fuild they got me in and got if fixed in a timely matter thank you so much for you help.

Raja

First of all. Riley and Nameer are incredible. Nameer stayed in contact with me the entire day until I was able to come and take the car for a test drive. It is in great condition and he did everything he possibly could to get me financed. Thankfully I ended up receiving and loving the car. Not only was the car in beautiful condition. The staff was incredible. Since this is my first time buying a car. I had to take an Uber to come test drive it. Riley provided with me money to get back home. How amazingly generous is that?! We will definitely be buying from Phil Long again.

derek mincey

Great experience from Vadim and the finance team! Will definitely continue to do business with this dealership and highly recommend!

Scott Mallory

Good but would have bought book if it was not 179 dollar then got email that only the 25 then it’s 149 glad I didn’t purchase

Dennis Herrington

My experience was the Phil Long Ford of Denver Quick Lane was fantastic. I’ve gone there for years & always get great service. My Service Advisor, Chelsie A. went above & beyond when she made a special effort to rectify a problem with my online coupon book. Thank you very much!

Kirandeep Bajaj

Great people and great service on multiple trips here. Glad to see some dealerships still know how to take care of customers

Gary Palmeter

I am very happy with my purchase at Phil Long. I think I got a good vehicle at a fair price. The service and parts department did very well after the sale. The contractor Jason was excellent. The only complaint I have is the lack of returning calls after the sale.

Greg Campbell

My overall experience with Phil Long was very good. I bought a truck that is in high demand, so they did not work with the pricing at all, which was pretty much what I expected as a first time customer on that product. They did initially offer a $700 rebate that disappeared when I got to financing. I didnt realize that until I reviewed the paperwork a few days later. That is also my fault for not keeping a closer eye on what the financing guy was doing during the paper shuffle. My experience boils down to this- the sales people were great, the truck is great, watch the finance guys like a hawk.

Bill Cushman

The service team at Phil long Denver is the best in its class. They keep my business moving every step of the day. Techs are highly skilled and i always stay up to date on any changes that need to be performed. Don heck goes above and beyond to satisfying all my service needs. And if he’s busy the other techs and writers step up to get it done. Great job ford service team all of you.

KC 303

They always do a great job! Wait times with an appointment are very reasonable. I don't go anywhere else.

Marc Pokorny

Fortunately my servicec was covered under my extended warranty. I always have great communication from the customer reps at Phil Long. Love the fact that I can text communicate with them as needed. A little slow in the service area but they fit me in pretty quickly. Overall another great experience.

Shelby Schwartz

We purchased a van for our fleet, and Q was incredibly helpful throughout the whole process! I called about the vehicle after seeing it online. Shortly after getting off the phone with Q, I received pictures of the interior and exterior of the vehicle as well as the CarFax report on it. When my boss and I went to see the vehicle, Q was very accommodating. We felt right at home! I've never enjoyed my experience with a car salesman so much before - I would highly recommend Q at Phil Long Ford to anyone. You'll truly receive the best customer service I have ever experienced.

Lindsey Zarlengo

I had an amazing experience with Phil Long Ford. They were able to give me a great value on my trade in and I got the exact SUV I was looking for. Nameer made this process simple and quick and was a delight to work with. I live my new car and would highly recommend Phil Long to anyone in the market

Tristan Pagliasotti

Most painless vehicle purchase I've had so far. I saw the truck I'd been looking for on CarGurus and went out there to check it out the very next day. Julian was very helpful in getting my test drive and Kevin made the financing paperwork fast and easy. Definitely would recommend dealing with them to friends and family. Thanks!

John Krupar

I have been searching for the right F350 for months, even looking out of state, but I found it Online at Phil Long. Emailed them Sunday, received a response on Monday morning and they had it ready to show Monday afternoon. I worked with James and he did a great job showing me the many extras on this Platinum. He was able to offer me a good trade in value on my Expedition and a fair price for the 350 so we bought this beautiful truck Monday night.

AllClean Services

I’ve had the chance to buy a vehicle with Phil Long Ford in Denver. Everything was smoothly done over the phone because I am from Utah. I was surprised how easy was to buy this vehicle with them. They offered me the best warranties which I included in my purchase. I arrived in Denver and everything was ready. Only signed some documents and started driving to Utah. My Sale and Finance guys are awesome. They even called me later asking if I had a safe trip. I never received such a great customer service when buying a vehicle. Definitely I will purchase with them again. They care about you.

Charlie Johnson

They performed some recall work on two of my Fords and I was very satisfied with their service.

Lucia Byrne

I worked with Jim Albrecht to order a new vehicle. Jim was extremely knowledgeable and helped us through the process. His communication was great and he kept us informed of the process along the way. I would recommend him to anyone looking to purchase a car!

chris kildow

Steve and his team are just amazing at Phil Long. They live at a very high standard and I am impressed every time I do business with them.

Rod Tyus

Great experience with the quick lube. Great service and everyone was very helpful, communication was great, the employees were very nice. Usually do not see that anymore. I left very happy and the feeling was very positive with the quick lube. Again not something that happens that often. Please tell your employees thank you for their service. Rod

David Pennington

Can’t say enough about their customer service! Ash my salesman, Riley sales manager, and Ron general sales manager treated me with the utmost respect. My story is unusual in that I bought a used car from them, it developed engine problems few days later, they fixed the problem but it also developed a slow oil leak after the repair. They tried to find alternative vehicles for me and gave me first look at any new inventory. Unfortunately, they were not able to find the leak and I did not feel comfortable keeping the car. Utmost respect to them for running a car dealership with integrity. They returned all of my money which allowed me to widen my scope in search for another vehicle. I’m still hoping to find one thru them if one becomes available! Thank you Phil Long Ford! I’ll be back one day.

James Hume

Had a great service appointment, service manager was friendly and explained everything very well. One thing made the appointment for a recall in October and appointment opening was not open until mid December tells me there maybe staffing issues so book ahead.

Sara Logan

I had a Safety recall and Dwayne was able to get me in quickly. My whole experience was excellent!

Cindy Liverance

2018 Escape Titanium in for preventive maintenance. Attentive service rep. Oil change, tire rotation, safety inspection completed in a timely manner. Did not try to sell any un-needed service(s). Have used the Quick Lube facility at Phil Long through two vehicles (9years +/-)

Jack Williamson

Albert is the best. He remained as transparent as possible in a shockingly non-transparent situation after multiple delays to my vehicle.

Peter Narog

Great, timely service. Very responsible to my issues. Easy to do business with. My car was finished when I arrived and they were charging it (it's an EV) on-site, which I very much appreciated. This will be the only Ford dealer I do business with in Colorado

John Banks

I brought it back because the heater was not working right, so Alex took it to the garage to have it fix, but today it is even worse about heating up.

Rebecca Staley

We just purchased a new Bronco from Phil Long and worked with Marcus Pitman. It was such a pleasant experience! We put our order in during 2020 and there were many delays on the manufacture of the vehicle. Marcus kept in contact the entire time, took our calls and emails, proactively reached out to provide updates as he knew them. He really made the entire process so delightful. On the week the vehicle was close to delivery, we received frequent updates on the status. When we went in for delivery, it felt like we were the only customers in the building. We even got VIP treatment from the Parts department and everything! Before we got the Bronco, we took our cars for service and always had a great experience. Phil Long staff has always treated us so well!! Buy your vehicle here, you will not regret it.

Sarah M

Very friendly, efficient, and customer service focused. We will definitely be purchasing our next vehicle here!

adriana ruiz

So glad I went to Phil Long off Wadsworth. They are the absolute best, from Don my service advisor to Ed the shuttle driver everyone was always so helpful and made the experience great. They all made me feel confident that I made the right choice with the location I was taking my car for the best service. Thank You Phil Long and team!

Jordan Ferrari

Brandon is AMAZING! You must ask for him if you’re looking to buy/trade-in your car. He was incredibly patient with me and was very honest. Brandon took all the stress out of the car buying process for me and helped me get the car I’ve always wanted. I am SO thankful Brandon was able to assist me and get me the best deal. Also, Riley the manager was incredibly helpful as well! I am so happy with my new Ford Bronco Sport and will always come back and refer anyone to Brandon and Riley from now on!

Davon C

With all the nightmare stories of bronco reservation holders getting their bronco marked up, Phil long never even considered it. The sales manager printed off and signed a finale sales sheet for me months before I got my bronco. There was nothing sneaky added in at all. They separate the sales guys from the financial guys so you get to sit and discuss away from your sales rep. I thought that was nice because it usually turns the sales rep into the messenger. The financial guy is able to find great rates, but go in with your own for them to match or beat. Would recommend for anyone looking for an honest sales experience.

Jesse Ogas

Purchased my 2022 F150 King Ranch and Nameer was not only helpful but gave incredible customer service. Phil Long is the only dealership I will continue to use because The customer service both in sales and with the best service department from my perspective in all of Colorado. Steve Martindale and the team there are amazing. I believe this is my 7th vehicle purchase.

Elizabeth Domine

Phil Long has been wonderful in helping us purchase our new (used) car. Jim A got us just the car we wanted with a great deal. Props also to Kevin R in the finance department.

Andrea Strouse

What a smooth and simple experience! Aaron Lewis knows his stuff when it comes to Ford vehicles. He was especially helpful in helping me purchase my Mustang. The financing process was simple and uncomplicated. Aaron, kept on top of inventory and kept me informed. I highly recommend you contact Aaron if you are looking to purchase a Ford!!

Kevin Blaney

I pre ordered the new Ford Bronco. It came in 5 months later, of course with a higher MSRP. The manager honored the original price agreed on. Everyone at Phil Long Ford is super friendly and easy going.

Courtney Mintz

I’m only giving this a 5 star based off the services I had done over this last week. Steve (service director) and Don (service advisor) really came through and got everything fixed on my vehicle. I had some issues that were not taken care of before with another service advisor. This time, everything was fixed. They communicated very well, letting me know what was going on and how long it will take etc.. I highly recommend anyone buying a vehicle with Phil long, GET A SERVICE CONTRACT, warranty, everything you can add to your vehicle. Stuff goes out and having that service contract saved me a couple thousand!! I recommend going through the service advisor Don.

Sam

Austin is a very good man to talk to and get along with. He spent alot of time with me making sure all my questions were answered and stayed with me until the deal was complete. Austin helped ne get a great deal on my trade and i love driving my New 2022 Ford Explorer! Amazing experience! Thank you Phil Long Ford!

Corey Livingston

We had the best experience at Phil Long Ford. We are new to the area and wanted to find a safe vehicle for the winter here in Colorado. We were so impressed by the service and attention we were provided, not only in person but on the phone too! Mark Bruner provided us the best customer service and we’re so happy with our new Bronco! Thanks for making it happen for us Phil Long Ford!

Lisa Wells

I highly recommend Phil Long Ford. Don Heck was awesome. Professional, efficient and communicative.

Sasha Jackson

I like how they take the time to assess my car before doing any work that way they ensure they are telling me everything and giving me the best choice for me and my car.

Mark Gomez

Awesome group of folks who treat customers with respect. This was my 2nd new purchase at this dealership and I will keep coming back.

josh bradley

Just bought Company Vehicle Number 3 from Darren in Commercial Sales. He has helped Bradley Plumbing from the start with no hassles and awesome Customer Service. Couldn’t be happier I would absolutely recommend Darren and Phil Long I would highly recommend this Dealer as they not only worked with us they have given us 3 Vehicles within 2yrs and we have not let them down on a Handshake from the start. I’ll be Honest as I really like the GMC Denali (SORRY FORD DONT PUNISH ME) they did give Bradley Plumbing for the 3rd Vehicle Ford STX 4x4 Truck which I do admit is very nice I like it a lot. Thanks Ford for all your Help and will continue my Business with you

Marlon Morris

Very smooth purchase. I can’t thank and recommend Mark B enough! I’ll call Him for every future purchase.

William Archer

Dwayne in the service department was incredibly easy to work with. He was polite and kept me informed along the way with my vehicle repairs. Phil long is getting all of my vehicle maintenance because of him

Trevor Schreckler

Great experience. Excellent service manager who gets us in and out in a timely manner.

Jean Willis

During my visit I received a recall service. The staff on dirty the morning of the service was above average-or excellent! Thank you!

Timothy Kaye

Phil Long has been helping me through my brand new Bronco getting totaled. I have bought a used Lexus GX from them while I work through insurance issues and ordering a new Bronco. Albert Rico has been most helpful.

Michael Franco

Freddy was awesome to work with. No pressure and very responsive. After buying the truck, the service department has also been great to work with getting some add-ons. I highly recommend Freddy and Phil Long Ford.

Danielle L

I live in Brighton CO and drive to this Ford service because the service is always great.

Jennifer de Groot

Q was the best salesman I've ever worked with.. knowledge and excellent experience! Smooth easy process. Who knew buying a truck could be a fun experience.. do you self a favor and buy with Phil Long Ford!

Presley Armstrong

Best dealership in town! Mark and the rest of the Phil long Ford team always goes above and beyond for me and my family, unparalleled customer service! I will never go anywhere else to buy a vehicle

Hillary Marshall

Bob Hetsko helped us with our Truck purchase. We couldn't have been more happy with his expert level service. He was great at finding us what we wanted for our budget. And if you need any kind of commercial use truck ask for Deanne B. She is amazing at what she does!

cade cauley

Service department here was incredible…..Donald helped me out and was great. Would absolutely recommend the service department for any needs.

Victoria Franco

Excellent service. Very helpful & courteous staff. Quick turn around on my repair too!

Kyle Gallup

Fantastic experience here with Jason! Friendly and professional. Best buying experience we have ever had.

Jim Burgen

I purchased a new F350 and Sherry and Robert made it the best purchase experience I’ve ever had. Fantastic personal service.

Brandon Haiges

We recently bought, not one, but 2 vehicles from Phil Long Ford. Yamane (Abraham), is an exceptional sales associate that is patient and hard working. If you need a new or used vehicle, I highly recommend requesting him. He ensures you find the vehicle that fits your needs and is knowledgeable about both new/used as well as other manufacturers. The sales management team will work to fit your budget needs and Riley was also great to work with, as well as the finance department. 5 stars for Phil Long. Thank you all so much again.

Josh Perkins

Dwayne at Phil Long Ford Denver took such great care of me. He patiently answered my questions and helped me so much with a few service related things on my Ford Expedition, even when there was nothing immediately in it for him. He went above and beyond. If Phil Long Ford employs people like this guy, then I'm a fan of Phil Long Ford as well. Thanks a bunch Dwayne and Phil Long Ford of Denver!

Jerry Kissell

Treated with great professional and friendly service. Recieved the promised price plus customer cash offer discount. Love the new truck, appreciate Bernard and Walter for all their work, awesome gentlemen! Will be doing more business in the very near future.

Debbie Propeck

Don, my service advisor, at Phil Long Ford has been nothing short of professional and timely in all our transactions. My Ford is reaching 100K miles and has needed service work prior to my warranty expiring. Don is extremely thorough in figuring out what needs fixed, he sticks by what he says, and is honest to the core. I have never had to worry about him giving me the run-around, or charging me for a service I do not need. He always checks warranty coverage and finds ways to keep my costs at a minimum. I am incredibly thankful he is my service advisor and for his quick responses to all my questions. Highly recommend Don!

Bruce Ferguson

I just purchased a new Ranger truck at Phil Long Ford. Our sales representative (Albert Rico) was a pleasure to work with. Albert showed us several trucks and help us focus in on the truck that met our needs. Also, Albert was very knowledge and was able to answer all of our questions. The actual purchase process was excellent. We were able to address the final price discounts and trade in value with Albert directly without having a team of management attacking us and pressuring us. I was very happy with the final price. First time I enjoyed buying a new truck.

Camron Steele

I am never disappointed with the top notch service that is received. As a repeat customer, I am extremely grateful to have found a dealership that doesn’t treat you like you would expect. Ed Lussier has personally been my go to with anything and Don Heck in service always knows how to get things done, fast. Find these gentlemen, and they will make sure you are treated the same!

Kimberly Martinez

Performed the recall work , washed my car (it was very dirty) let me know when it the work was completed and picked me up after it was finished.

Jim Hartman

The service adviser, Dwayne was awesome! Had a couple service engine alarms. He researched both issues and found a recall on one and a technical bulletin on the other. He had them both repaired sooner than expected. Everyone that I talked with was friendly and expedient. Great experience.

Vladimir Shifrin

Overall a great experience buying a new Maverick truck. Price was as discussed prior to delivery. Sales person was very knowledgeable and kept me informed throughout the process. Finance team was also excellent and provided competitive rates.

Matthew Anstine

Brandon Turner at Phil Long Ford was wonderful to work with during the ordering process of my new 2022 F250 Super Duty truck. He took time out of his evening several times to go over different options and offer helpful suggestions. He will be my go-to guy for vehicles at Ford in the future.

J D

I worked with Wayne who has been an amazing professional providing excellent customer service and communication skills. Thank you very much.

Derek Sanchez

Highly recommend Phil Long of Denver, and particularly my salesman, Darren. Darren was exceptional, zero pressure, very knowledgeable, and very patient with me. Deanne was also phenomenal as the initial facilitator of my inquiry and the one who expeditiously found the exact vehicle I wanted. Highly recommend working with these two.

Anonymous

Purchased a new F150 in MAY 2022 - the sales person was highly organized and efficient, I was in and in less than an hours. No surprises and the deal went as previously discussed. Thank you Phil Long - Denver!

Greg Doser

By far the best experience I've had buying a car. Sherry is fantastic and treats you like family. She wants you to be happy and that's it, no annoying sales tactics or pressure. Would definitely recommend.

Maureen Ruckman

Phil Long and Gage went over and beyond to help me with a Warranty Company that would not honor their contract to get my car fixed. We finally settled. I live on the other side of town and will not go to the dealership close to me. That is how wonderful Phil Long is. Thank you all. You are so so appreciated.

Quana Madison

I was very impressed by the incredible customer service and selection options at Phil Long Ford of Denver. The sales executive who worked with me, Sherry Vitale helped us find the perfect vehicle that met all our needs. I highly recommend her services if you are looking for a used or new vehicle. It was a genuine joy working with her to discover, test drive and learn about our new vehicle.

Shawn Rinkenbaugh

We came to look at a few soft top broncos and James Szekely was super down to earth and relatable. Everything from the test drive to the paperwork was very comfortable and easy going. It was like having conversations with friends which we didn’t expect. So happy with our purchase and can’t wait for the adventures ahead!

Kim Smith

My daughter needed a reliable used car. Bob Hetsko was extremely helpful in finding her the right one! This was her first car and Bob went out of his way to help her through the entire process. When it needed a repair, Gage in Service worked with us to get the parts we needed. Bob pitched in to help with any other transportation issues we had during the repair time. These gentlemen are outstanding individuals and supported by a great team at Phil Long Ford!

Jeff Rybolt

Extremely happy with my business dealings with Phil Long Ford of Denver. Very professional to deal with and the Dealership is a very nice and clean facility. I purchased a 2022 F-350 which was special ordered. John Reis placed the order for me and was great to deal with, no problems with the order at all. Kevin in the Finance Office handled the paperwork and everything was in order. Very quick process signing the paperwork. I appreciate the professionalism! Thanks...Jeff Rybolt.

Michael Pippenger

Worked with Mark B. and Q for my 2023 Mach E - they were amazing.

BonBongaming900 0

I’m happy with my service. The process was easy and everyone was friendly and helpful. I would definitely recommend this dealer to a friend or family member.

Timothy Gilliam

I searched online and found this vehicle through the Ford.com website. I made an appointment to see it. Met with a very intelligent sales professional. Then I traded two vehicles in, for a 2021 Ford Bronco fully equipped. I’ve had so many compliments on this vehicle, the Bronco is a celebrity type off road vehicle. I couldn’t be happier with my purchase. Thank You, to everyone at Phil Long Ford of Denver, for making this happen!

Ken Higgins

Our travels take us to a lot of places, that means we often need service done on our King Ranch. We chose Phil Long to service our F-150 in Denver for a couple of reasons, first they answer the phone with a live advisor, secondly they were able to “squeeze us in” with our schedule! The work was exceptional and the “Ford Rewards” program paid for the service! Say hello to a good buy! There are Ford dealers everywhere, but it’s always the people that make a difference! The Phil Long team made the difference!

M&K Home-Works

Received an offer in the mail for top $$$ on a trade in at Phil Long Ford. We really needed a bigger truck with higher weight capacity so I started looking online. I was contacted then via phone by salesman Freddie Perez, and sometimes when your just started looking and salesmen start bothering you cause your not sure yet so it can sometimes be a deterrent... well with Freddie it wasn't at all from the start. I explained to Freddie the letter offer for trade in and what I was looking for in terms of a new vehicle and immediately he had several options he was giving me that was available at that time. We set up an appointment for Wednesday morning for me to come to the dealership and see the trucks in person and test drive a few, but till I got there was able to talk to him thru text if I came across any that I wanted to also look at that day. Thursday came and when I arrived at the dealership he had several trucks lined up and ready to go for me so there was minimal waiting. I wanted to be certain on my choice as the new truck would be a long term investment for personal and business use but had worked extremely hard to make it possible over the last year to be able to make this purchase. Freddie was awesome though with all the questions I had, getting the extra trucks for me to see, and then getting together the financial numbers asap when I picked one to discuss with my husband. The trade in we did he also got us top top $$$ for it, even more than we thought would possibly be offered. We settled on a New 2021 F250 Super Duty Diesel in the end that same day and honestly the biggest reason it happened as quickly as it did was because of the amazing customer service and care we got with Freddie and at Phil Long Ford. I've had my far share of car salesmen experience and this one by far has been the best and I highly recommend going to Phil Long Ford and seeing Freddie Perez for your next vehicle purchase.

Danny Chaimovitz

They got me in a few hours after I dropped it off and fixed my 2022 bronco under warranty immediately. I can’t speak highly enough of how they treated Me. I highly recommend this dealer especially Gage in service who bent over backwards for me as well as Taylor Knox in sales.

Darryl Hedges

I recently had the Throttle Body on my 2012 F-150 pick-up start acting unreliably so I limped my way over to Phil Long Ford to see if they could fix it. Don Heck knew right away what the problem was and went out of his way to arrange for me to get a loaner car to use while the Service Department worked on the problem. They made a bad situation tolerable and within a couple of days I had my truck back and working better than ever. Can’t say enough good things about the Service Team at Phil Long Ford! They were great!

Kat Cafaro

Bahman Namaghi was extremely patient and knowledgeable. He helped us find the perfect car and talked us through all of the steps to get the process through. He helped me set up my new Ford Bronco Sport and showed me all of the gadgets inside the car. He also made sure the car looked perfect before leaving the lot. It was a pleasant and great experience with him and his fellow co-workers.

Bill Love

Ed was great helping us lease our new vehicle at lease end during this crazy time of supply chain and availability issues!

Kevin Evens

My heated steering wheel had quit working, I took the truck in and they diagnosed it the same day and found that the steering wheel need to be replaced. this had to be ordered , 2 day before Christmas. They gave me the truck back until the parts came in. The first week in January the part came in and I took the truck back to them. They replaced the steering wheel and found that it would not stay on due to a short somewhere. They spent several hours tracing the issue down and got it resolved. Don was great in keeping me up to date on the progress and what was goin on with the truck. Great service, Would highly recommend them for service on your vehicle.

melanie gallegos

Went to the Quicklane at Ford for an oil change today. Just like everywhere else they are short staffed and hustling to make everyone happy! The supervisor made sure I was taken care of quick and efficiently and all with a smile! I will never take my car anywhere else! Don’t forget to make an appointment as they are very busy and I’m sure this makes their jobs easier. Thanks again Phil Long you never disappoint!

Jassam Loya

When I first arrived I worked with a someone I’m not going to put names out. But I didn’t enjoy the experience it wasn’t the best because there was no negotiation it just it had to be that price no room to work with and saw how quick everything to changed to her being rude. But I ended up working with Aaron I believe that’s his name, after working with him he changed the whole experience, real cool guy and helped me purchase a Ford Focus ST. Great experience will say he’s a good sales rep. As a first time buyer this became a good experience! Finance manager was respectful and was willing to help get things done. I do recommend this dealership for first time buyers.

Kristy Aina

If I could give 10+ stars for PHIL LONG FORD DENVER I would. I have never written a review before, and I am 55 years old!!! I am writing this review because I thought people of Colorado should know how amazing Phil Long Ford is. I moved to Colorado 7 years ago from Hawaii. I have been married 23 years to an abusive man who brought me here with 4 children. My first year in Colorado I did not have a car, so I walked or caught the bus to work. Waking up 2 am to walk to my first job and then after walk to my 2nd job in the rain and snow. My first car was 2013 Ford Fiesta which I bought with the help from my mom from Ford on Arapahoe after they sold us the car, they ignore us like most of the dealership. The Ford Fiesta did not come with a manual and they promised to send me one but i reached out numerous times and no one I mean NO ONE ever called back all they did was give me the run around and when I had issues with the car, they just ignored me so after a while I just gave up. At the time of purchase, they were so attentive and acted like they cared but it was all to sell me the car. Moving forward 2 years my car got totaled someone rear ended it. while working at the DMV I met a gentleman whom I was helping told me to go to PHIL LONG FORD and ask for Robert he is the GM so after much thought I did contact him, and I am grateful till this day that I had. PHIL LONG FORD IS A CAR DEALERSHIP WITH A HEART OF GOLD. Robert helped me buy a car I explained my situation that I am single mom with bad credit due to my ex-husband, even though my credit was bad he did everything and looked at every option to help me buy a car till this day which is 3 years later whenever I have an issue with the car anything from oil change to flat tire he always help me to get the car taken care of and fixed. I have NEVER had a dealership go above and beyond to help even after they make the sale. Anyone that needs a VEHICLE I WOULD RECOMMED YOU CONTACT ROBERT AT PHIL LONG FORD IN DENVER. YOU WILL NOT REGRET IT!! I don't know anything about cars and I am here in COLORADO Alone with 4 kids and PHIL LONG has been there for me every single time that I have any issues with my car most of the times Its nothing but because that’s the only vehicle I have so I panic for every little thing, I contact them for everything LITTLE THING and Robert from PHIL LONG never ever made me feel like I am nuisance they are ALWAYS THERE FOR ME 7 days a week. I WOULD RECOMMEND EVERYONE AND ANYONE WHO NEEDS A CAR TO PHIL LONG FORD DENVER.

Josh Hargrave

Diane was my customer care specialist. She was very intuitive to my wants and needs. She worked very hard and knew her inventory well. I got the perfect car with her and the whole teams help!

Chris Sharber

Shout out to Salesman Brandon Greiner who worked with me several times over a few weeks period while I shopped for a used F150. I was off and on about buying because there was uncertainty about repairability of my current F150. Brandon was simply awesome! Patient, professional, absolutely no pressure. Explained things and was always ready to help. My experience with him has set an extremely positive feeling towards Phil Long Ford. Would definitely send any friends/family there for new car needs.

ERIC FREELAND

I bought a certified used 2014 Jeep Wrangler from Phil Long Ford just about a year ago. Shortly after while on a vacation road trip we had a cooling issue come up. Took it to a local mechanic and he thought he fixed it.(thermostat) Drove home everything was fine until a few months later-another cooling issue. We had the radiator replaced. Few months after that-another cooling issue. This time it went back to Phil Long Ford under warranty work. (3rd party warranty) we had a little difficulty getting the warranty company to want to pay to fix anything and in the end had Phil Long do the work for out of pocket expenses.(thermostat again) A few weeks/months after that we had yet another cooling issue with the vehicle. At this point I was frustrated as hell and decided to email the sales agent who sold us the vehicle with a brief synopsis. He was able to get us a rental car courtesy of Phil Long and was also able to get our 3rd party warranty to cover the $800 charge to replace the water pump(the final culprit) Troy Hines is his name and he is a GRADE A SALESMAN/Representative of Phil Long Ford. He genuinely cares about his clients and was willing to do whatever he could to make it right and make us a happy customer. He was essentially able to get Phil Long to buy back the vehicle they sold us for what we owed on it and get us into a brand new 2021 Ford Escape. Manufacturers warranty and all!! It was a little more expensive but between him and the finance guy Chip they were able to make it work and keep us within our budget. I will be going back to Troy (god willing he’s still working here) when we are ready for an upgrade! I was skeptical of buying a used vehicle from stories I’ve heard from friends but Phil Long and specifically Troy stands behind their customers and will do what it takes to make them happy. We are now in a NEW reliable vehicle at a fair price and I could not be happier with the customer service I have received from Troy(this man deserves a raise!!) 5 stars! A+ Rating!!! Thank You Troy!!!!

devon santorno

Alberto and Said took great care of my wife and I. We had an unfortunate chain of events that brought us in, but Phil Long treated us great and we left more then happy. Just a great dealership with great management. Two thumbs up!

Steve Cummins

The two salespeople, Julian and Kue, were cordial, helpful, knowledgeable and fun. They took care of us. Patrick, the finance guy, was efficient and helpful. The used SUV we purchased was offered at a good value and they paid us a fair price on our trade.

D7 Julio Hernandez

Everything was top quality, the service, the treatment and they finished the job very quickly, my congratulations guys, thank you...!!!

Tisha Purcell

How do I give 10 stars? Every time! Management, Finance, Sales, everyone. So friendly. I feel like family and friends when I go. Vito Dante and Julian Renteria found my family a new to us Explorer when no used vehicles could be found and our old Explorer stopped working (over 200k miles). Recently in an accident and needed a replacement vehicle for many appointments to come and did not want to use our only vehicle. You ask, you get. Vito and Julian found my dream ride - the NEW BRONCO SPORT - made the payments happen and have been nothing but above and beyond amazing! Will always send friends their way. Did I mention, many dealerships in our area, I drive an hour an 1/2 for the experience alone.

denelle gurule

Mark Bruner was nothing short of amazing! He worked diligently to get me a great deal, was professional courteous and kind! My whole experience at Phil Long was nothing but positive and the shortest amount of time in the actual dealership!

Kim McMann

Phil Long Ford of Denver always goes above and beyond in their service department. I’ve been going there for years and will keep going for many more!

amber h

ASHKEN is literally the best car dealer hands down. I can’t even call him a Sales man because that would be an understatement, he doesn’t sell you a car, he sells you value and himself and his promise and that says a lot about the person that you’re buying a car from! Don’t be like me and waste time at any other place! This is where the impossible happens trust me and ask for ASHKEN ! The care and concern that he showed for my family was incredible! He actually cares about what he’s doing ,who he’s helping and not just making a dollar. He’s made lifelong friends and customers with us! We would never go anywhere else for our vehicles! I can’t recommend this place enough ! We walked in on our last hope and he restored our faith! Couldn’t be more grateful! We left with a beautiful, reliable car for our family and ASHKEN made sure we left with a smile! They are number 1 for a reason! This is the only place you need to go! Quality, A1 customer service, value and just an amazing atmosphere all in one! You won’t regret it!

Patriot 1995

Great service, everyone was friendly and straight to the point! Was in and out under 2 hours.

Sandy Mahana

Every time I've been in for service, oil change, tires, brakes anything, I feel I have be treated like family. I never worry if what I had done or services recommended were nessisary or done right, I just know, feel they have been. I recommend you to everyone. Keep doing what you're doing 😊 …

Kelsey P.

Communication was great. Work was done in a timely manner. All my questions and concerns were addressed.

Tyler Noller

Best customer service from buying a car I have ever had! Very friendly and work with you to get the car you want. Jason Rutherford was a great salesman and helped me get the car of my dreams. He was available all hours and made the process very simple and easy to get through! Highly Recommend seeing him at Phil Long!!!

Steve McClymont

Overall, everything was good. I had a panel(skid????) underneath that had some pins broken when I got a bunch of slushy snow built up in the panel. A Ford dealer in Nebraska got the ice mixture cleaned out but didn't have the pins in stock to completely fix it. Phil Long had it for an hour and a half and got it taken care of with no charge.

George Clementi

I just purchased a 2021 Ford Expedition Max from Phil Long Ford of Denver. This is an amazing vehicle with the off road and towing packages. Was surprised to see all the tech bells and whistles this SUV has. My sales agent is Kieu Kha. I call him Mr Q. He wrote my contract and was a huge help with his product knowledge and friendly personality. He delivered the vehicle right on time and went the extra mile with me helping to learn how to use the tech bells and whistles. I really appreciate that he said I can call him anytime if I need any more help or have any questions. I also enjoyed working with Sherry in the loaner department who also helped me choose the right vehicle for me. I also met James Lee, who helped me schedule protective coating and gave me some good extended warranty options. Everyone I came in contact was friendly and professional! This was a good experience all around for me!

Shawndra Keeley

The team here is wonderful! Robert and Marcus are a true joy to work with and I highly recommend them!

Charles Abbott

Jerrod in sales and Joe in finance were great in purchasing our new F150

Rene McQuiller

Dianna and Q were spot on with helping me purchase my car!! I have dealt with so many dealerships the past month and Dianna and Q made things happen for me. I appreciate them both!!

James DeLisa

Great place to get a new car. I had ordered a Bronco in 2020. I Finally got it so happy.

Angela Martinez

I was in the middle of a road trip when my oil change required light came on. The staff there were able to squeeze me in and complete my oil change quickly and efficiently. My thanks to Chelsea and Jacleen for all their effort to get me back on the road timely and safely!

Ashley Mcclure

Had to get 3 safety recalls done on my newly purchased 2017 Ford Explorer which was a little frustrating. I worked with Tom in the service department and he was great however, they had run out parts the weekend before my service appointment and didn't know or notify me until my car had been onsite for 4 hours. I had to come back the next day to finish the repairs once they had the parts. Could have been a bit more organized on that front but Tom was helpful and did what he could to make everything as efficient for me as possible.

Katie Perry

Our experience was awesome. I had never purchased a car from any other place which only took up a couple of hours instead of most of the day. It was my only car lot that I visited and I am a happy motorist. I love my car, payments, and all the deals they offered. They were polite and informative. Service was wonderful. Thank you!!

Bob Looser

Bernard did an excellent job with ordering the Escape PHEV. It took a little longer than originally thought but we’ll worth it. I will buy from Phil Long again. Thanks….

John Amundsen

I recently purchased a used 4x4 of my dreams from this fine purveyor and had an excellent experience all along the way. I can, admittedly, be a very difficult customer to work with when buying cars. But my salesperson Sy patiently worked with me to craft a mutually-agreeable deal over the course of hours. They let me test drive the vehicle freely and did not put excessive pressure on a purchase. I highly recommend anybody reading this consider this dealership for used or new vehicles. They are a professional and courteous organization!

Kimberly Robinson

I used to get my Expoler serviced here until I moved across town. Fast foward a few years, we bought a Van and went to another location becasue it was closer...big mistake, that other location (on Evans) has the worst service EVER. SO we decided even though it is a drive we'd come back to Phil Long and they did not disappoint! Everyone is nice and professional. Chelsie checked us in and becasue the work took longer than expected she immediately made it right...without even asking. That type of service just blows me away. They truly want you be a customer for life. We will be bringing our Van and Explorer back here ALWAYS!!!! Thanks for a great experience and a great team!!!!

Kayla Kneasel

I recently moved to Denver and when my car started having issues I was unsure where to take it, I was especially wary to go to a dealership as they tend to overcharge. The staff at Phil Long Ford could not have been nicer or more helpful, and I'm so glad I took my car there. Garry was great and super helpful, keeping me updated on the status of my car via text. The prices were more than fair and the issue I was having is completely fixed. I will definitely be back!

Candler Goss

*EDIT* Phil long has since been in contact and have corrected this. They worked with us and we were able to negotiate price of MSRP. Very happy with this dealership now that the situation has been fixed. Wasn't the dealerships fault, but was an outside source used. They have lots of vehicles to choose from. Everyone was really nice and appreciative. 7/24/2021 Came to buy a new car. Had an adequate trade. Test drive went great. Then they gave us the price they wanted.... they wanted $10,000 OVER MSRP. Nothing was done to this vehicle. It was gone stock. While they can sell a car for any price, its very stingy and almost insulting to me. Won't be going back.

Melanie McAllister

Service was efficient and timely; and notifications were made throughout the process. Service rep was outstanding!

Liz Renteria

We’ve been going to Phil Long for 20 years, and have always had good service (and sales support) …this week, Gage in the service department really went above and beyond to help us get our truck repaired! Thank you! Liz Renteria

Kathleen crowe

Best car purchase experience I could have ever imagined! My husband and I were so thrilled to have found Phil Long Ford of Denver. The team was transparent, quick, and courteous. I honestly felt like royalty leaving in my new vehicle on Saturday. I was sad leaving my faithful old Ford Edge but felt good knowing that they gave her a more than fair trade value and that she'll find another great home. I won't shop anywhere for a car ever again!! Thank you, Robert and Daniel for everything. We will be back. **If you are considering another dealership over this one, I have one piece of advice-DON'T. Phil Long Ford of Denver has the vehicle and the customer service you are looking for!

Jesse Olivares

Arron Lewis and Shawn were awesome at helping me get into a new WRX / right after losing my last one ! These guys are top notch got me approved and handled everything with ease I really look forward to getting my girlfriend a car through them here soon ! They were even kind enough to get the car covered shipping to me from CO to LV , no charge these guys are super communicative and informative with any questions you might have to ask made my 1st time car buying experience all around awesome and got me hooked up n a beautiful new car

Joel Glentzer

This is the second car that I have purchased from Phil Long and both times I have worked with Freddy P. Great guy to work with and makes it easy to get in the car you want. Ask for him when you go there, you will be happy you did.

Daniel Sauter

(June of 2020) My service experience was far better than Larry Miller Jeep/Dodge from my last car buying experience, but still left a little to be desired. The service was completed before the time they quoted me, which was great, but they were unable to quote me a price on a replacement trim piece, and I'm still waiting for the call from their service department two weeks later to quote me on it. Additionally, they gave my car battery a clean bill of health, and less than a week later my car was dead. Found out they hadn't replaced the battery before I purchased the car, like they had said, same for the air filters they also said they had replaced. They were still extremely professional, and I'd bring my car there again, but due to time and distance, I likely won't. (April 2022) Brought the vehicle back for a warranty issue with the climate system as well as two recalls. I believe they were waiting on parts for the recall, but I'm not sure ( they didn't communicate why), all I know is my car was there for longer than expected (eight total days). I was offered a loaner vehicle on day 5, but didn't end up taking them up on the kind offer as it wasn't worth the trip. The vehicle is in great working condition and the service was performed as requested. Unless it's a warranty issue, I likely won't take the vehicle back due to the distance to get to the dealership, and the time it took for the repairs.

Lee Dalton

Took vehicle home after oil change .back it out of the garage had alot of oil on floor took it back they had to clean it up cuz it was so messy with oil.

Renee Kernes

We bought a backseat cover with our points. Super easy, and great service.

Zach Ballard

I couldn't have asked for a better car buying experience. I felt like everything was on my terms. I ever felt pressured to buy or like I was being taken advantage of. Kieu and James were very helpful through every step of the entire process. I drove out of there with a better vehicle than I thought I would get.

doug jacobsen (jake's roadhouse videos)

The car is great, and the salesperson was very nice and knowledgeable, but the car was filthy. We spent a couple of hours just cleaning it. I think their detail department either missed this one or just didn’t give a hoot. This is an update to my previous review. I’ve decided to increase my rating from 3 stars to 5 stars after having to bring our new/used car in for service. After owning our escape for about 2.5 months I noticed a noise in the rear end. Took it in and after a few days was told there was a serious problem in the rear end and it would need several very expensive parts to fix. I asked if Phil Long would do anything for us based on that we had just bought it, knowing of course it had no warranty. They stepped right up and covered a majority of the cost. Thanks to Jamie in service for great communication and for getting us a loaner. Overall a very pleasant experience. I would recommend Phil Long service.

Jayson Kingsford

We recently purchased a 2018 Ford edge from phil long Ford of Denver. It was a very quick and painless experience. They had by far the best deal we could find, and drove from out of state to make the purchase. We could not be happier with the whole experience, a special thanks to our salesman Aaron who helped us from the first step to the last.

C Spain

The entire staff in the Quicklane was extremely friendly & helpful. Chelsea & Gage are the two who specifically handled what I needed done & both fell nothing short of top notch professional in my book. Based on my experience, I highly recommend this service offered at Phil Long Ford. Not to mention nothing but great experiences from the sales staff as I have bought my last two trucks there. Definitely plan on being a long time customer.

Adam Sizemore

Top-notch service, Garry was excellent. My only regret is that I didn’t find their service department earlier.

Scott Ross

I want to Thank the staff at the Quick Lane for the awesome service on 12/31/2021! They are always so accommodating! Even though they are so very busy because of the employee shortage in the Denver they still have an a professional way of business! If your an impatient Karen or Kevin give them a break because it is not the time to be expecting instant gratification and if you can’t understand that do your own oil change!

Tressa Riley

Bought a used car and they decided car to ensure it is a good car to drive.

Ken Shine

We bought a 2015 Explorer and couldn't be happier with the way we were treated. Phil Long Ford gave us a very reasonable trade in value on our older Explorer and the newer one was also a great price. It is also a certified pre-owned vehicle so came with warranty etc. While we were offered various options for extended warranty, there was no pressure to take any of those. The whole experience was very easy, Darren and Chip were great. Happy to recommend them if you're looking for a new or used vehicle.

Barry Row

Nameer and Juan helped me order my new vehicle and did a great job throughout the process of delivering the vehicle to me.

Rhonda Lane

We used Phil Long Ford's service department years ago and it was top notch then. Seems however things have changed since then and in all fairness maybe it is because Covid messed them up and they aren't back to normal but my experience was not a happy one. I needed only a couple of services done. I was unable to get an appointment scheduled online even though they advertised that I could. I finally went in to see them in person and was told that it really worked better to call them for an appointment. A gentleman scheduled me for an appointment about two weeks out. Normal I thought. I dropped the car off after hours on a Monday. No call on the status by Tuesday at 4:30 so I called them. I couldn't even get a live person just a recording but on my third attempt I reached my rep who promptly told me the tech hadn't told him anything so he'd call me when he knew something. (not, let me check with the tech and get back to you?) This is the way the rest of the week went. One day my service rep left for the day and didn't call me about status after my calls. When I did reach someone, they were very nice and tried to be helpful but I felt that my service was at the bottom of their list every day. I knew they got the part they needed on friday, but after my car had sat all week, they didn't prioritize it for the Saturday list I guess. I called before they closed (because they didn't call me) and was told they didn't get to it so I'd probably be able to pick it up on Monday. On the plus side, their service department area is awesome. Nice clean seating area, snacks to eat etc and I think I even saw a small grilling area. Bathrooms close by and clean.

Savannah Trujillo

This dealership is top notch. I would highly recommend them. All around experience is excellent every time. Everyone is friendly and knowledgeable. You will definitely get the best possible team to work with here at Phil Long of Denver. They go the extra mile to make sure you are taken care of. Robert the GM is the best of the best. I will continue to keep my business here for many years to come.

bka0721

The ease of contacting a Phil Long sales representative was smooth and quick. The follow-up with any questions was prompt. We made an appointment that met our busy schedule and the sales representative did not disappoint. He had the demo vehicle there ready and that made the sale after a quick test drive. Phil Long had a vehicle in stock that matched the options we wanted and soon we had the paperwork done and were on our way to our afternoon meetings with our new Ford vehicle! Thank you, Troy Hines for making our most recent Ford vehicle purchase a smooth and stress free transaction. Bryan and Susie.

Bill Wheeler

Excellent experience with Ron and Mark. No pressure sales. Explained all purchase options and finance to customize my deal to my needs. Experience from start to finish was about 2 hours as we had done some pre-work before arriving at the dealership. They knew what I was looking for and had options ready to view / test drive and review when I arrived. This was a service I did not expect but helped the process along. I highly recommend you call ahead and discuss what you want ( If you know) and have done your research before arrival. They were glad to go over each truck in detail identifying differences by model and style. Again- never felt pressured to make a decision or rushed. I have not purchased a new vehicle in let’s say 10 years plus and was pleasantly surprised at the sales experience. Great Job Phil Long and Team. Thanks Bill Wheeler

Chris Bader

Purchased a new truck from Phil Long Denver. Worked with Taylor Knox who was great. Difficult time for cars and I waited 6 months for the truck to show up. No games, was in and out in an hour. Would 100% do business with again

Brandon Turner

My truck had a recall, and another issue. Garry in service took great care of me. Kept me updated during the process. Great experience overall. Would recommend to others.

Jimbo Janglez

Purchased my dream Bronco here. Was in & out in under 90 minutes. Sales and finance staff were friendly and knowledgeable. Easy 5 star review.

iCraveBoost “4G63GRL”

Great dealership! Our family has bought multiple vehicles from this dealership and it’s a great experience every time. Our service advisor Ivan did an excellent job when we brought our F250 in for service today as well. We love this Ford Dealership and will be long time customers here! Thanks Team at Phil Long!

David Dickerson

Sherry was easy to work with and made buying my truck hassle free. I would recommend this team to anyone.

Eric Moench

Jamie has been taking care of the f350 for the past 10 years. It still drives like it should thanks to Phil Longs service.

Wesley Lammers

The customer service was great! Our salesman, Bert Smith helped lots and made sure we knew everything we needed to know about buying our car. Would definitely come back and I would highly recommend coming here. Thank you to Phil Long Ford.

Travis Morgan

James Szekely is the man! I've never bought a brand new car before, partially to avoid the dealerships. But the new Bronco made me change my mind. And when the sleazy service manager at Autonation tried to scam me, I switched to Phil Long. James is not the stereotypical "car salesman". From when I first made my reservation (a year and a half ago), he has gone above and beyond to answer all my questions and address my concerns. And when my Bronco showed up not exactly as ordered (factory misunderstanding), he fought to make things right. Thanks, James.

Marty Dancy

I have bought three cars from Phil Long and am pleased with their service. My ford fusion, 2017, still runs great and I have no trouble with it. It really hops to it when you want it to, and I can get out of the way of anybody. When I take it in for an oil change and its other needs, I get prompt service and a good place to wait inside till it's done.

Shon Sparks

I just purchased a new F150 from the team at Phil Long Ford in Denver and I couldn’t be more satisfied.

Sean O'Dell

Phil Long Ford is the best! I have now bought 3 vehicles from there and each time I was treated fairly, and with respect. Those are the biggest traits I look for when dealing with any company and they nailed both of them! Keep up the good customer service!

Brian Strauch

I recently bought a 2019 Mustang from Phil Long and I could not be happier with my experience. Sean Stancil and Jim Albrecht were awesome! Patrick in finance was first class as well. I will definitely recommend them to my friends and family.

Rod Sidener

Checked out what I wanted on the internet. Got a quote from the internet manager at Phil Long Ford, and had my new car within a week or so of first contact. No high pressure whatsoever. Everybody I came in contact with at the dealership has been great. Updated 06/23/2018 I recently took my new C Max in for service earlier this month. I have to say, I was impressed how quickly everything was addressed. You really can't ask for a better experience. More updates to follow as this relationship continues. Updated 01/21/2021 Took my C Max in for my last oil change covered on my maintenance agreement. Phil Long Ford continues to give great service. I dropped my vehicle off at lunch and had it back home by 4 PM. I'm certainly satisfied taking my vehicle there and recommend them to anyone wanting great service. Updated 09/30/2021 Took my C Max in for another oil change. I dropped off the car on a Monday afternoon without an appointment. Little did I know that Phil Long Ford went to an appointment only system in July to give better service to all customers. If you drop off your vehicle without an appointment please be flexible. You'll get the same great service--it will just take a little longer. I'm still very happy with Phil Long Ford. The are accommodating and easy to work with. Updated 06/26/2022. Same consistent courtesy and work as before. Looking forward to my next oil change.

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