Reviews of Car Zone Inc. (Auto Repair Shop) in Boston (Massachusetts).
Car Zone Inc
486 Columbia St, Somerville, MA 02143, United States
Description
Information of Car Zone Inc, Auto repair shop in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Car Zone Inc
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Wednesday
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Reviews of Car Zone Inc
Murph is the NICEST MOST HONEST GUY YOU WILL EVER MEET, once you get your car serviced here, he will be your guy. Wade is a great Tech. These guys are top knotch. They make fixing your car fun.
Best shop I’ve found near Boston. They are extremely helpful and honest. Murph went out of his way to help me get my car fixed up in a pinch.
Quick and friendly. Didn't try to upsell me on oil type or anything. Will definitely be returning for any car needs.
Most honest and affordable mechanic you will find in the area! Murph has been servicing our car for a few years now. It's always easy to get an appointment. If something needs to be done at the dealer he won't hesitate to tell you, and he's even referred us to others shops to have certain jobs done (muffler repair with Bay State Muffler) - and saved us a TON of money!!! So glad we found Merv and Car Zone!
These guys are great!! Went in for a tune up and an oil change. Was expecting to be up-sold but they got me in and out in 15 minutes with just the oil change fee, which was VERY reasonably priced. They said my car, which has 150k miles on it, is in great shape and didn't need anything else. Very friendly and quick service. 10/10 would recommend!!
Murph is truly the most honest mechanic I've been to. He was recommended to me by a friend and will be going to him for all of my servicing needs in the future. Highly recommend.
Murph is amazing and incredibly honest. We've been going for a couple of years and have only had good experiences. Strongly recommend!
Great mechanics, honest people. Murph knows his stuff and gives you all the info you need to know in order to make informed decisions on your service. My first time going, I took my car in for a second opinion on some pricey work and he immediately called out the first guy's BS. I haven't looked back since. He'll also get your oil changed in 15-30 minutes if you get there first thing in the morning.
We’re young, inexperienced, nervous car owners - basically, it’d be super easy for a mechanic to rip us off if they wanted to. Instead, on multiple occassions when we’ve brought our car to Car Zone to be checked out, the team has told us exactly what was wrong, explained why its a minor issue/not a safety concern/something that doesn’t need to be addressed, and charged us exactly $0. When we have needed service, they’ve been quick, friendly and easy to work with. I can’t say enough good things about how honest, patient and kind the Car Zone team has been. We’ll never bring the car anywhere else.
I went here because of all the excellent reviews and am so glad I did! I had ended up with a flat tire after a really bad experience at Valvoline. I called Car Zone in the morning and was able to come in that same day. I explained what had happened and what I thought the issue was. They confirmed I was right, and then took the time to actually show me the problem with the valve stem and what they did to replace and fix it. They also refilled the tire pressure in the other tires. I was in and out within half an hour, and they didn't even charge me which was incredibly kind. I will definitely be coming here in the future with any issues, and highly recommend!
I had to go in for a check up of my car for a burning smell. They told me nothing is wrong and showed me under the car that nothing is leaking. They didn't charge me anything and even refilled some of the fluids for the car. Since then I've driven about 2000 miles and the car is running good. I will definitely be coming back here again.
My grandfather was a mechanic and since he passed I’ve always felt sad, along with nervous about getting taken advantage of. I brought my car in today to Murph for a rattling. Murph fixed it quickly and didn’t charge me, saying it was just a loose bolt. Amazing to meet someone so honest and kind. Thanks for making my day, Murph. You have a loyal customer now!
What can I say? I feel language doesn’t suffice to describe the BEST car maintenance I have ever had! I needed to replace my battery. When I arrived without a reservation, Murphy and his team were having lunch or something. I thought to myself, “oh, not a very good timing.” However, he promptly directed me to pull my car in the garage and started to work on my car. I waited there for my battery change and regular car maintenance. They were fast, professional, extremely pleasant to work with. Besides English, they also speak other Asian languages, such as mandarin, Thai/Lao, Malay.
Murph and the team at Car Zone are good mechanics with very reasonable rates. Car Zone has maintained my car for the past two years, and I am really happy with their work. Things get done quickly and the prices are always lower than I expect. Highly recommended.
Can’t recommend this place enough!! My car got hit underneath from road debris and was causing noises. They took me in immediately - turns out it was lost screws from the hit and no charge at the end. Excellent service
Knowing a good, honest, mechanic makes life so much better. Going to Murph and his team at Car Zone has been—by far—one of my better decisions since moving to Cambridge. When I take my car to them, they instantly diagnose the problem, show me what's wrong, and tell me the best way to fix it... or whether it needs to be fixed at all. I have never once felt that I was being up-sold, and they always do the work the right way, the first time.
Beyond regular check-ups and oil changes, Murph has also done major work on my car: he's replaced my brakes, my lower exhaust, and my tires. Each time, he's been a straight shooter, and the work has been excellent, reasonably priced, and fast!
Some other reviewers have mentioned that they can take their car to Murph for odd problems, and he'll fix it within three minutes. I've also had this experience many times, and it's a testament to his skill, character, and people's trust in him that you can just stop by and have these problems fixed.
When the day comes for me to leave Cambridge, Murph and his team will be one of the things that I'll miss the most! If you have a car and need a mechanic, do yourself a favor and take it to Murph.
Murph is an incredibly genuine and kind auto mechanic. He'll tell you exactly what you need for your car, and quote you a fair price. He works in a timely manner. I've only had positive experiences going to his shop, and will continue to do so in the future.
Best car maintenance experience I’ve ever had! I took a car I was planning to buy there for inspection and they patiently checked out everywhere around the car and gave me insightful comments and why it’s wiser not to buy it! At the end they didn’t charged at all and said they’d charge only if the car were good and the decision was to purchase it!
Can’t express how much I trust the folks here. They’re patient and happy to explain things. So many times I’ve gone to them over the years and they’re so willing to help me check my tires or refill the air on them or check a light that went off or investigate a rattling noise under my car, doing so for no compensation at all despite my insistence.
There’s a reason I guess why they’re so busy! I truly feel they try to figure out the root of my car problems and are honest with me and my options, and I’ve never felt scammed (which can be especially tough when you’re a woman). Can’t recommend more!
An honest and thorough mechanic who will never try to fleece you or upsell you on services. On the off chance that there are services that they cannot provide, they will make sure to point you where you need to go. For car issues, I make sure to visit CarZone first before I go anywhere else, be it oil changes, tire changes or even just to have my car looked at, generally.
After moving to the Cambridge area, I spent several days looking for a good repair shop. In a world seemingly filled with unscrupulous dealerships and mechanics, this shop stands out for its upstanding principles, professionalism, and quality of service. Murphy and his crew have my future business and loyalty. Would highly recommend, just as others have.
I've brought my car to Car Zone a few times when it was making strange noises. Each time was a quick 5 min fix and they did a great job showing and explaining what the issue was. It's also very nice that they sometimes don't charge for the small issues. Great shop - I plan to keep coming here
Murph was awesome. Took great care of my car and was fairly priced! Would recommend him to anyone.
Murph is a great guy and a knowledgeable mechanic. His prices are some of the lowest I've ever seen and he will go the extra mile to make sure you're happy. He will often put the car on the lift when you arrive and look at it with you right then and there to diagnose your issue, which I love.
He replaced a brake caliper of mine about a year ago, and it started making noises recently so I brought it back in. He immediately said he would warranty it without any haggling or negotiating, and without me needing to show a receipt. When it turned out to actually be an entirely different problem, he fixed it for the cost of the part alone (no labor). Ended up being $30 for a job that most mechanics would have charged several hundred for.
Service is top notch and the work of Murph and his mechanics is exceptional. Murph is fair and prices are reasonable. Murph is always able to find a place for you in his busy schedule.
I have used Car Zone for routine stuff like an oil change, and brake work as well. Murph is amazing - he always gives honest feedback and suggestions for next steps, which has saved me a lot of money. I brought my car in for a weird sound today, and he fixed it immediately and wouldn't take money for the fix. I now live about an hour away, sadly, but plan to still go to Car Zone whenever I need because Murph has earned my trust and loyalty. He takes a lot of the stress out of the stressful experience of dealing with car trouble!
I came here after hearing fantastic reviews from others and was not disappointed. Murph is amazing! He is friendly, honest, and very good at what he does. I decided to come here for regular car maintenance and specific issues, and so far expectations have only been exceeded. Would recommend to anyone looking for a great auto shop.
The most honest, professional auto repair place you can possibly find with great prices. They know their work.
Hands down the best car repair experience I've ever had. Not only did Murph finish replacing my starter at at least 1 day before he said he would, he voluntarily reattached my previously glued rear view mirror that the first place I took my car to knocked off in the process of *not* working on my car for 4 days. If you live in the area look no further, this is the guy!! No BS, just great service at a reasonable price.
My partner and I have been going to Car Zone for years and have probably taken our cars there about thirty times. This is literally the best mechanic you could possibly ever find. Actually, this is possibly the best business I've ever used, period. When I get my oil changed the dealership always informs me that something is wrong with my car and I'll need to pay $300-$3000 to fix it. Instead of getting my car fixed at the dealership, I take it immediately to Murph. Murph and his guys usually diagnose my car in a few hours and then give me an ACTUALLY HONEST assessment of what's wrong. I've literally taken my car to them five separate times and they told me that NOTHING WAS WRONG with my car and that my Toyota dealership was literally just lying to me. And the best part? THEY DON'T CHARGE ME ANYTHING. I sometimes drive away from Car Zone thinking, "How do these guys make money?" I trust them so much that we still bring our cars to Car Zone even though we've moved to Rhode Island. Seriously, the best family-run business you could ask for. Highly recommend!
OMG!!! First time there yesterday from the owner to the workers they were EXTREMELY nice, professional, honest they went above and beyond to explain everything to me. I would highly recommend everyone if you have any vehicle issues even just a tire change please go here. You will not be disappointed and the price is unbelievable. I have never been to mechanic place and left feeling confident and happy inside. Excellent job guys cant wait to go back for my tune up🤗🙏
After doing research for the best mechanic in Boston, I found Murph at Car Zone. All the glowing reviews are true. This man knows what he’s doing, he is honest, he is fair, and he turns things around quickly. Truly, the best mechanic experience I’ve encountered anywhere. And the cherry on top is that he’s kind. Wish there were more people in the service industry who ran their business this way. Go see Murph!
Dropped my car off with Murphy for an alternator, he gave me an upfront pricing. Very professional.
Dropped off my car for a grinding noise in the back, gave him the parts, he called me up and said it wasn't needed, explained why.
The man is the GOAT.
Thanks!
Murph and the team at CarZone are absolutely incredible. They provide the kind of service and trustworthiness that you only hope to find in a neighborhood mechanic. I've been bringing my vehicles here for years and continue to be impressed by the consistency of service, transparency and honesty that I experience every time I hand them the keys. If you've been looking for a reliable mechanic with fair prices and the kind of service that is quickly fading away in modern times, look no further. Call Car Zone right now!
Murph and his team are the best! I have been going to them for years, friendly and honest. He is always available and fast with repairs, his prices are great and helps suggest how I can save some money with my car. I recommend them to everyone I know.
I have been coming to Car Zone for years for my oil change. I've had 2 newer cars he would take care of for me and just recently before I went on a trip to Tennessee I asked him to check if I'm good for the drive and if he sees ANYTHING I need to touch up on. I told him I'd rather put 500 into my car than get a rental. He could have easily told me I needed to fix something within that price range but was completely honest and told me I was good to go and everything look good. This has happened twice. I take good care of my car I just get paranoid sometimes. Haha
What a gem this place is. I started coming here just because the reviews were so phenomenal. I had been in one other time for some major ($1200) repairs, in which Murph and his team did a great job even though it was tough news to have to deal with such an expensive repair. I later came in because something was wrong with my muffler. He told me that he could replace the whole muffler system for $400+ or I could go to a muffler place he recommended to me and they could patch it for $70. A no brainer. And he asked nothing further for his time. I went to the muffler place the same day and had my car fixed in a hour. Im sure there’s a few mechanics out there who would have capitalized on my inexperience with cars and sold me the $400 fix. I will continue to come here just because I trust the guy. He knows doing right by people is good business and it seems to be working well for him.
I'm usually pretty hesitant about going to a new service shop. And I've honestly had nothing but a positive experience at Car Zone. I've been going to Murph and his team for over a year and they've treated me with incredible respect, been honest about what services are needed, and provided very fair pricing. His kindness and welcoming attitude is fantastic and his team does a great job.
Murph is such a great guy and the most transparent mechanic I've ever had the pleasure of working with. I came in Friday morning because my engine overheating light went on. Within 20 minutes he topped off my coolant and used the lift to check for any leaks which luckily he didn't find. And in the end, he insisted no charge!!! I really liked how I could see exactly what was going on with the waiting room being right next to the garage and Murph explained everything to me. The reviews are true, this is a great shop and I'll be back to do business with them.
Murph was very professional, fast, and trustworthy. I asked him to inspect my car because I felt the rpm was acting a bit weird. He checked EVERYTHING to make sure that I am safe on the road. He also did not charge me anything since there was nothing to fix. I would recommend anyone who is looking for a honest, trustworthy mechanic in Boston. He is the best!
If you have a problem with your car, you should really send it to car zone!!!! This is the most honest mechanic place I have ever went! I have been to this place twice, they either fixed my small problem without any charge or refer us to another reliable place since they don't have the required equipment. They are very polite and professional. I went there again today because another mechanic told me my car need to have the breaks and tires replaces at a total of $1000+. However, when I drove my car, the breaks works fine and feels right. After a check, they told me there is no need to replace the breaks and the tires can still be used for some time. They told me about the exhaust leak which I did smell while driving! Again, after a thorough check, they didn't charged me a penny. They assured me this is not a huge problem and can be fixed within $200 if the broken part is cut out and replaced and they direct me to the right place to work on it. I really really appreciate their honesty! Again, if you have a car problem, take it to them, you will never regret it!!
THE BEST. You will never go to another mechanic after Murph. This is the best auto shop I have ever been to (and I've worked at an auto shop before). Murph is exceptionally honest, tells you what you need, and what you don't need. He helped me avoid a scam from a state inspection and saved me $500. Murph even helped me online on my computer to look for used parts for my car so that I could save even more money. Come here for anything from oil changes to large repairs!
Great service. I went for an engine light issue and before I could even speak they knew what the issue was and quickly fixed it for me for free. I really appreciated their honest approach and I will definitely be back for the next one.
I cannot believe what gentlemen these guys are! I took my car there to fix a few issues that it had. Murph correctly directed me to contact where I bought the car from and also the original dealership to follow up with those repairs. He also rotated my breaks to fix a loose part on the car, and didn’t charge me for anything!!! If it was anywhere else, they would have charged $200 for that! Really helpful people.
I got a call from my daughter in Boston yesterday that her new car smelled like something was burning when she drove it, she told me she didn't use it for a while and it was sitting. I live in New York so the first thing I did was look on yelp/google for a trustworthy mechanic to check it out. After reading several reviews I called Murph on the phone and told him the story. He said no problem, have her swing by and he would check it out. After inspection and a good engine cleaning with an air gun, he concluded that a squirrel had made a nest under the hood. He also said there was no damage to the wiring and she should be good to go. My daughter said he wouldn't take money for his time, and he was the nicest guy. These reviews really do make a difference and that's why I am writing this one. Thank you Murph!
Agree with all the good reviews! Murph and Wade have always taken care of my car. When I had a really old car, they were honest about what I needed to do to be safe and what I didn’t need to spend money on. Like others, diagnosed things without charge. I trust his opinion
Really honest and nice guys, fixed my ac/heat issue for free by knocking the cabin air filter back into place. Told me to order tires online to save a bit extra on front tire replacement.
Maybe it’s my bad luck, but I know a lot of places refurbish brake rotors by sanding, a little black rattle can spray paint, and charge full price. My break rotors from Car Zone are 100% brand spanking new, no refurbishing here.
Pretty happy so writing this review to help them out, but hope they can still make time for me in the future!😆
If I could give more stars, I would! Murph and his team are like family and they actually care about their customers. Murph often does small jobs at cost or for free. He and his team are honest and hardworking. He does not rush people to make a decision so feel free to shop around if you like, but if you want someone you can count on, he and his team are the ones. They are honest and stand by their work. I've never met a mechanic so caring. In his own words and the words of his staff -- they can sleep at night. I highly recommend.
Good Afternoon,
I just had my vehicle inspected here for a pre-purchase inspection by a private party. These folks are honest, knowledgeable, and down to earth!!!
Thank you very much for your thorough check of the vehicle. I will be recommending your location to all of my roommates here!
Respectfully,
Philip
Super pleasurable experience today! New to the area and searched for a mechanic - this one had the best reviews. From the initial phone call with an employee who was super friendly, to the quick and informative service, this was a great experience. I was in and out within 10 minutes. These people are knowledgeable, honest, and kind!
Always an awesome experience here. Guys are super nice do a great job and reasonable prices. Just took my car in for an oil change and they noticed a nail in my tire which they patched for free. Will take my car for every service here. Thanks!
Easily the best mechanic I've ever been to. Murph and the rest of the team do top-quality work, they explain everything, they're on time, and they tell you when a repair isn't worth it. Car Zone has helped me many times with two different cars.
My car (older) is a bit shaky when I hit the breaks. Took it here, they checked it out, and Murph called me to say that it honestly is totally fine and at it's current age and break condition there's not really any point of doing anything. Just charged me for the oil change (super reasonable rate I might add) and that was it. Awesome experience.
Excellent service, friendly staff, smart mechanics. Murph will actually show you what's wrong with your car and explain how he's going to fix it. He gives good advice for things that he isn't able to fix. At this point, I won't take my car anywhere else. Extremely fair prices and will do small fixes for free. Can't say enough good things!
These reviews are all 100% accurate. Murph runs a great shop, is quick, fair with pricing, and incredibly accommodating. Having to deal with car trouble is never fun/ cheap but Murph makes it that much better. I've already recommended him to a few people and will continue sending anyone I know with auto issues to Car Zone.
The best and most honest mechanics you'll find, hands down!
Wow, amazing service. Noticed that my rear tire was leaking while driving and just randomly called an auto repair shop nearby to get it fix. Service was super fast and friendly, in & out in 10 minutes, and they didn’t even charge me! They’ve definitely earned a new future customer!
I took my car here for an oil change. They had it finished two hours before they promised. They also did all the ancillary upkeep for me. They added a few pounds to every tire, topped up the wiper fluid ect.
I am new to the northeast and had to get some work done on my SUV. I took it to the Lexus dealership and was given an outrageous price for each suggested fix. I brought that estimate to Car Zone. They came in way under for everything they did, and told me that some of the things on there didn’t need to be done. Yeah hey were fast, honest, reasonably priced and they did quality work.
I’ve been back by twice since then (small fix for mine and one for my fiance’s Car). They did the same great job. I never leave reviews, but I can’t recommend these guys a lot. They’re very polite, professional, fast, quality, honest and well-priced. Don’t even bother looking up another place, just go to Car Zone.
This is hands down the best auto mechanic in the entire city. I worked with Murph to resolve multiple dashboard lights (check engine light, airbag light) that were preventing me from passing inspections. Murph was incredibly helpful and understanding. He evaluated the car thoughtfully and with my best interest in mind. I dropped the car off with him in the morning and he called with brief updates to keep me informed and guided me through each decision we needed to make. He is incredibly trustworthy and his honesty is refreshing. I never felt like he was trying to trick me or squeeze more money out of me. He is truly an outstanding professional and he far exceeded my expectations. He went well above and beyond his duty to help me with my car and I am so grateful to have him as a mechanic. Long story short, I was able to get multiple items fixed and eventually pass inspections for a fraction (an order of magnitude lower) of the cost than what I would have had to have paid at the dealer or anywhere else. If you are having any problems with your car, I can 100% vouch that this is best auto mechanic in the city.
Murph is really a great mechanic. He is always there to consult with any car problem, and he is never charging for diagnostic. He is someone I can trust with my car always.
Murph and his team are nice.
Labor fees charged is kind of reasonable (quoted $400 for front wheel hubs and bearings + driver's side axle replacement - which should take about 2 hrs).
He suggested us to buy the parts ourselves to save on parts costs. (if all work including parts are done there, it would cost $260 per side for front wheel bearing and hub replacement, and $450 for driver's side front axle replacement - total of $970). Online, oem replacement parts would cost around $100-150 total. But since we're pressed on time and he said he's going to use genuine Toyota parts (or "will order them from Toyota"), we decided to let him source the parts (for $570).
Few hours later, work is done. Growling noises reduced significantly, but what's disappointing is, we don't see that he's really using genuine Toyota parts.
Would give 5 starts if parts used are genuine Toyota's as was promised.
Unbelievably honest and kind owner. After taking my car to two previous mechanics (and bring lied to and cheated by them! Avoid Alewife Mechanics like the plague!), I was desperate to get an honest qoute from a place that wasn't trying to make a buck by my naivete. Murph told me my car wasn't worth fixing and I should just sell or trade it in, because cost of repairs would exceed it's value. He did a thoughtful analysis and didn't charge me a dime!!! Now he has a client for life, there is no place better.
I couldn't have been happier with my experience here. I dropped off my car here one morning because my brakes were squeaking. I wasn't sure of what to expect, because I had always heard general cautionary tales of unnecessary charges by overzealous mechanics. I received a call about an hour later, and Murph explained that the brakes were fine, but they just happened to make that noise because of their brand. He gave me a few options, and after I chose not to change them, he didn't charge me for the checkup, even though I would have been happy to compensate him for his time. Amazing!
I am moving and will miss this place. Murph reminds me of a great doctor with how knowledgeable he is and how he explains things so clearly to customers. Reasonably priced and also gives quality referrals for other car service needs. Highly highly recommend!
Best car mechanic I've ever been to. Always very nice and accommodating. I bring my white jeep grand Cherokee here for all maintenance as well as my wife's car. Always reasonably priced.
Murph is such a nice guy, he followed up with the supplier for a back-ordered part closely to get it shipped ASAP. He priced the repair quite fairly and with full transparency. He didn't mind get his hands dirty fixing some other problems he found during the repair for free.He is like a friend taking care of your car. I will come back to him if any repair is needed.
There is a reason why Car Zone gets great reviews. Murph is awesome. On multiple occasions he has saved me hundreds if not thousands of dollars. One example - my car was making weird noises - took it to a dealership and they told me my water pump was about to go and I needed to get it fixed asap and it would run me around $1,200. Took it to Murph and he told me the water pump was fine and fixed the car for a lot cheaper. It runs better than ever and 20,000 miles later no problems with the water pump. I won't take my car anywhere else.
Have brought my car here a handful of times, and it's one of the only car shops I've been to where I don't feel like I am being taken advantage of. 2 times I was told everything was fine (despite what Jiffy Lube folks said) or to take it elsewhere, where the work wold be cheaper.
Came to Car zone yesterday because I was having an issue with a tire. I thought it very well might be defective and need to be replaced. The guys over at car zone found a nail in the tire, told me it could be patched instead of replaced. Whole process took 10 minutes. Then when I went to pay they told me there was no charge.
I was shocked, as i understadn they are a business and was expecting to be charged, but was (obviously) extremely pleased. They could have easily taken me for the cost of a new tire, and not only did they not take advantage of me, but they took care of my issue without cost.
Honesty and trustworthiness are rare traits, you can be certain I'll be coming back the next time something is wrong with my car.
Without exaggeration the most positive relationship I have ever had with a business. I moved twenty minutes away and keep coming back.
Brought my dad's van in after the dealer quoted him $1800. Car Zone talked him out of doing all the work they suggested. They love cars and hate money.
Murph and his crew are great mechanics. You won't find nicer, more honest, or more talented. He'll tell you what's wrong, whether it's something you've gotta do now or could save up for and deal with in a bit, and when the old beater you've been driving finally isn't worth it from a cost benefit analysis anymore. Murph treats his customers like family, and is always going the extra mile.
Murph has the best diagnostic smarts of any mechanic around, and he's a great person too.
They truly live up to their reputation. I've only worked with Murph and Wade, but both have been incredibly honest and generous--perhaps too generous. They still haven't charged me for the two diagnostics I've gotten there and they should have. In any event, they've secured me as a customer for as long as I have a car in Boston.
Had an issue with smoke coming out from my car due to improper changing of the oil from Firestone. I dropped by, expecting to be seen in hours, but was seen immediately and they pointed the issue out to me, refilled my oil and tightened the filter nut, all for no charge. Great service and I really appreciate the honesty.
The folks at Car Zone and Murph are the most honest shop/owner/mechanic I've ever gotten help from. The price for work is extremely fair and you will NEVER get taken advantage of. Murph is a true expert and I would highly recommend.
I recently moved to the area and needed some small auto repair before inspection. I saw all the super high reviews and decided to try them out. It's honestly as good as the reviews say. They looked at my car and told me that the repair I thought I needed wasn't necessary and saved me a bunch of money. They're also super nice and flexible. Definitely go here if you're new to the area and worried about finding a new mechanic. I'll becoming back as long as I live in the area.
I have only had good experiences with Car Zone. Murph is very straightforward and honest. When he diagnosis your car, he tells you everything he finds that requires repair. Unlike many other mechanics, what he also does is tell you honestly what needs to be fixed right away, what can wait, and even if something is "broken" sort of cosmetically or superficially, but poses no real safety concerns while driving. This is HUGE! So often mechanics are out to empty your bank account at any cost, telling you EVERYTHING is wrong with your car. Murph is not in the business of robbing his customers. He runs his business in a professional manner and you can count on him for honest answers, reasonable prices, and good auto mechanic work.
My dealership told me my brakes were stuck so the brake housing needed to be replaced and the pads were low. They gave me an estimate of $500-800 for the repair. It seemed odd because the previous owner told me they were recently changed. I had the experts at Car Zone look at it because of their great reviews and they told me my breaks were practically new. I've been going to the dealership for "required service" service for about 2 years now and every time it's $300-500. It shouldn't be so much every time you need an oil change. Car Zone charged me a tenth the price and assured me nothing additional was needed. I'm so grateful they saved me ~$1000 on my first visit and will only take my cars to them from now on.
Murph was excellent in dealing with my situation. Very honest and genuine.
Brought my '98 Jeep Cherokee in to have the AC looked at, it had been in and out, and to have a leak in my rear differential fixed.
Called and said leak is fixed for $20 and AC was serviced and running well for $150, $170 total, not bad.
The issue was I went home and the AC was not fixed. I called Murph back and brought it in again. Picked it up assuming it was fixed, it was not. I called back a second time and he took a further look. Discovered it was an electrical short in my compressor. Offered to put one in from the shop for $550, but suggested to find one online and he would install it at NO further cost to me (honest guy!)
I proceeded to ask if I did nothing what would happen, and he said he would re-imburse me the $150 original AC cost. That is a stand-up mechanic in my book. I've travelled and lived in many different spots and have had to take my car in to a bunch of places, and usually get taken for a ride becuase I'm not from the area. Murph was excellent, treated me as a friend, not as a potential huge profit for him. I really appreciated his help and honesty and I recommend his shop and services to anyone!
Arrived with light engine on. Other dealers asked me around 200 dollars just to discover the problem. I arrive he connected the diagnosis machine, filled the coolant and the light was off. The whole process took 3 minutes. I asked him for the price. He did not accept money. I wanted to hug him, but it would be weird :) totally recommended!!
Amazing - got us right in for a chronic flat my husband has had for like a year, when he finally agreed to get it fixed after our compressor broke, they found a nail in the tire and fixed it for free! Seriously, great service, great people.
Took my Subaru Outback to Murph this week based on reviews I had read on Yelp and Google. Murph is absolutely awesome. He is so honest and professional. Highly recommend!! I will definitely be coming back. Thanks
Murph and his team are literally the best people I have ever dealt with. I want to tell everyone I know to come here and get their car serviced. Absolutely phenomenal work and attention.
We've been seeing Murph for years and to be completely truthful, I'd trust the guy with probably anything. His knowledge and honesty is unmatched in any industry, especially the car industry.
Excellent shop full of excellent people. I trust them fully to service my car well, to be honest and transparent, and to charge me fairly. Murph's a really great guy.
Can I give them more than five stars? I have taken two different cars to Car Zone and they have been incredibly professional, polite and efficient every time. For small tasks, they don't even charge! Who does that? For larger jobs, they will give you a fair quote. For a mirror issue the dealership wanted over $500 for, they charged around 250. If your repair will take a short amount of time, you can wait across the street in the Dunkin Donuts. Will be returning here for all repairs in the future.
Murph is very honest and upfront with you. He will tell you what you need and not try to sell you on anything else. There's always customers there, so that should tell you a lot. I've come here several times for various things and every time have left a happy customer.
Found a nail in my tire and called to see if Car Zone could take me on my lunch break later that day. They said no problem and I came in later that day. They took me right away and found not one but two nails in my tire. They removed both and repaired the tire in 10 minutes and did not charge me. Highly recommend and will be coming here for all of my car maintenance moving forward.
Never have I had such an easy time dealing with a mechanic. Murph is my go to from now on. Had my exhaust fixed within one day and helped ensure my inspection passed.
Murph is awesome! He helped me not waste money on unnecessary repairs that the dealer service brought up.
Best Mechanic I've ever had. Own a high mileage VW, they've always been very prompt and fair about checking out problems. They didn't even charge me if they couldn't find anything wrong! Murph is the best!
Have been in for regular service (e.g., 100k mi) before, and received excellent service at a good price.
This morning, drove through a puddle and one of the undercarriage shields got bent and was dragging on the road. Went in without an appointment; they took the car right away and fixed it up at no charge!
Murph and his crew are the best.
PS. They've moved out to 480-something Columbia St on the Cambridge/Somerville line.
Excellent service for YEARS from Murph and his staff. Honest, easy to understand, and a joy (and a relief) to deal with him when your car stresses you out!!
Our 2005 Prius has been in Murph and Wade's capable hands for over 180,000 miles. They even recommended UPS'ing Direct Discount tires to them when time came to replace ours. You can't do better than their service and honesty!
What can I say? Murph is great. He's helped me out of a few jams with my 2001 Jeep Cherokee. Quick and accommodating, and I trust his judgement. Highly recommended.
Went to this shop after reading all the good reviews. Friendly staff, ran checks on my car for free. Compression test, checked spark plugs, checked coil pack. They weren’t able to do a smoke test to check for a vacuum leak, but at least I know that my engine is healthy. The original issue was a check engine light with a car too lean error code. Sometimes the car would misfire. Subaru WRX 2016 Manual. Recommend!
It's hard to find an honest mechanic these days, but I was happy to work with Murph! Excellent service, friendly staff and reasonable prices! Recommend!
Recommended by a co-worker, just needed some little things done on the car. After my visit, I'm happy to say that I trust Murph 100% and would recommend him to anyone!
Outstanding and honest mechanic. Highly recommend. 10/10
Car Zone was really, really great. Wade was super helpful, kind, and quick to boot! As a woman, sometimes I’m a little wary of going to mechanics because I worry about being upsold or the staff assuming I don’t know anything, but honestly the guys at Car Zone were great and the entire time I was there I never once felt like I was being treated with anything but respect. I would (and will be) recommending Car Zone to everyone I know!
Murph is a fantastic mechanic and human being. This shop is a rare, trustworthy place.
Incredibly helpful and efficient. Like everyone says, the guys are here to save you money and keep you driving safe. They advise you when a repair is or isn't worth the cost, and do small fixes for free. They are really professional, nice, and fast.
These guys are the best there is: they’re knowledgeable, efficient, kind, and fair. They always explain all the options, and if there’s a cheaper way to fix it, they’ll tell you. I never thought I’d give a mechanic five stars, but I wish I could give Car Zone ten.
Honest, professional work, done in a timely manner by genuinely nice guys. Murph runs the show around town. No BS, true to his word, and will work with you on whatever you need. Can't say enough great things about them. Do not go anywhere else.
We had a great experience with Car Zone. They fixed our A/C same day, were nice and polite, and gave us the price estimate on the spot. We’ll be using them again!
Murph and Wade were professional and fast. Very reasonable, even fixed a sound we were hearing for no extra cost. Short walk from a main road where you can go for a quick bite if you need to wait.
"BEST" Car Repair Service!
12.28.2017 Car Zone in Somerville, MA fixed our vehicle brakes, full oil change and even allowed us to use our own brake parts!
The owner Murph, is very friendly I'd tell anyone don't go anywhere else only (GO get your broken vehicle fixed at Car Zone)....
Thank you all so much for your support!
Thanks,
Justin Scott ~ CEO ~ Zitzsi Cups of America
Came it to get my "check engine" light figured out. The guy ran the test and told me the issue along with practical advice on how to fix it, without charging me a penny.
My parents have been going to Murph for years. He's the most friendly, trustworthy, hardworking mechanic in town! I highly recommend Car Zone.
Skilled, knowledgeable good communication, straightforward, on the customer’s side. All these qualities are very rare, it seems, in Massachusetts and so all the more appreciated. Truly a great team of cooperative and detailed mechanics.
I do delivery there very nice people
This is hands down the best mechanic I've ever been to. They are honest and fair to a fault. Murph always shows me exactly what's wrong and tries to get things done as economically as possible.
Murph is the best. Good service, reasonable prices and time, no upsell. He doesn't mind if you source your own parts, he'll even help confirm if you're not sure you found the right one.
Call Murph, he's the most honest and fair mechanic I've ever met. I met him for 4 years now recommended to me by a friend. He's the best.
Murph is a great diagnostician, charges very fairly, and gets things done on time. He actually wants to do the right thing for your car.
Murph’s team does great work at a fair price. I highly recommended them.
They are so awesome and honest love all of them like family especially Murph he treatse like a son he
Extremely helpful, professional and reliable. They replaced my car battery last month and replaced my reverse light today. It’s nice having a car shop full of mechanics that I trust.
I’ve been going to this place for several years. Highly recommend. My car is relatively new so hasn’t needed major repairs, but I take it here for service and have always been very satisfied.
Fantastic service, I really recommend this place
Edit 05/2019: went back recently with a different problem in my car, and had a great experience again. The team is capable, thorough and honest. Will go back again.
Murph is fantastic and honest. He’ll save you money, do it right, and he’s a great guy on top of it. Thanks Murph!
The person that assisted me was very nice, he quickly checked the pressure of my tires which was low and fixed it for free.
All 4 brakes replaced. On time and on quote. Murphy who runs the place was very pleasant. (I never give 5 stars).
Went to get a sensor replaced and my loose bumper fixed. It was done in a day and they didn't charge me for the bumper. Also they did my MA inspection free of charge!
Seems like a legit car guy. I took my car for oil change and service. They inspected the car and found no maintenance/repairs/replacements were needed. $30 for oil change and inspection.
Fantastic service and kind employees! They were very helpful getting a nail out of a tire and getting things patched up.
Awesome place. Most honest and trustworthy mechanics I've ever met. They diagnose and fix your problems quickly and thoroughly. Truly recommend this place.
Good service.
Highly recommended!
First time using this shop and I had a great experience. The price was fair, they were very knowledgeable, and very friendly. Will definitely be coming back here next time.
Murph is awesome - He patched up my flat tire in less than 15 minutes, and no charge!
The best way to characterize Murp is to say it seems he gives his customers the same advice and treatment he would his daughter. Not sure how he stays in business ... but glad he does.
I would highly recommend. Professional
They're very honest and want to help you. 3 times I've had them check things out and they said it was either a fluke or not something worth fixing. Good guys.
Very honest people. The price is reasonable. They never sell things you don't need.
The alternator on my Acura died... got the car towed to Car zone, and it was fixed the same day.. Awesome service, great people..
Honest people who do good and thorough work!
Went in on Christmas Eve with a leaking tire and they fixed it fast for free. Such a nice gesture.
The staff was friendly, helpful, and sneaked me in for an oil change when they were in between major jobs - rather than making me wait or head out while the weather was messy.
Highly recommend. Honest and thorough. Did not try to upsell as many mechanics do. Most importantly, as a woman I did not feel talked down to or belittled.
Murph is honest, consistent, fair and a great guy. Excellent service!
The best mechanic ever.. Murph is a very honest guy. Highly recommended.
They are super nice and honest which is hard to find specially when it comes to cars.
The service was quick and they gave me a better price than originally quoted.
The staff is very knowledgeable and friendly. I came in with an engine overheating problem and he was able to diagnose and fix the problem very quickly.
I always take my car here for oil changes and changing out my snow tires. Incredibly friendly, knowledgeable, and efficient!
Awesome experience. Gave me full
Refund when air conditioning broke again after fix. All hail the mighty Murph.
Definitely would recommend-- quick turn-around, cheap, and they walk you through the costs associated with the bill so you know exactly what you are paying for.
The owner here (Murph) never fails to impress. Truly an honest shop and an upstanding business.
The best car service in the area, the boss is extremely nice and skillful. Alex can speak Mandarin Chinese.
Excellent service! We got a nail in our tire and they patched it well
A nail punched into my tire and he patched it for free in 5 minutes. Highly recommend.
Good Guys they had the part gave me a receipt and told.me bring it back if i had any problems which i didn't😄 …
Murv is the solid, no BS boss of the reliable mechanics.
Good quality and very honest - recommended to all my friends.
Best car fixer in the city. I have been going here for 20 years and never had a problem.
Can't even begin to say how amazing these guys are. Fast, friendly, and NEVER try to over charge you! Don't take your car anywhere else!!! 👍👍👍 …
It is invaluable to find a trustworthy car place. This is one of such places
They turned off my check engine light for free!
Super helpful staffs... nd really amazing service with reasonable price... I really like this station and recommending to others too... thnx Murph..
Very helpful! Able to get me right in, and I was done in under 20 minutes! Highly recommend.
Excellent service, professional and quick. Pleasant experience from start to finish.
Murph is the best! Would bring our car to him anytime!
Fixed my car very quickly and did it at a reasonable price
Super quick, great price, no funny business
Very friendly and responsible
Can't recommend this place enough. Quick, friendly, and honest.
Honest, kind, respectful and fast! I have been going here and would never go anywhere else..
I've been coming here for 10 years. I've never had a bad experience.
Murph is the absolute best. I can’t recommend this place enough.
Very friendly and honest place. Will definitely come back for future maintenance.
Professional, nice and honest.
Best mechanic ever, honest , loyal and trustworthy
Very transparent honest and friendly. Highly recommend!
Greatest service I have! Friendly and solve the problem very quick!
they can help you save money, highly recommended
Incredibly friendly and honest. I'll definitely be returning.
Nothing more to add. They seemed very honest. Will return.
Helpful
Excellent work.
Quick and friendly service...skillful.
Murph is fair and knows his stuff
Thumbs up, great service and quality work.
Staff has been professional and kind.
Great customer service and excellent staff
Murph knows Honda's.
Honest and competent. A dream mechanic.
Very honest repairs shop
Honest and fair-priced for Boston area
Amazon and honest service
The staff is working great.
Friendly and fast service :)
Friendly and fast.
Very honest people
Murph is the best
Excellent
Murph is the man
Great place!
highly recommend
Great experience
10/10 working with Murph. A shop that doesn't feel like its trying to sell you something, but is honest about when a repair is necessary or isn't.
Incredibly skilled and kind! Wonderful customer service - they brought me over and showed me exactly what work needed to be done to my car and why. Another shop had told me I needed a few thousand dollars in maintenance, so I brought my car to Murph and he said everything the other shop told me was wrong and unnecessary. Saved me so much money! They all work incredibly hard. And really look out for the well being of their customers - I always feel taken care of in an honest way and know that they have the best interest of their customers in their hearts and minds. Great mechanics that provide an invaluable service for the Somerville community. Always reliable, quick, honest, skilled, and generous.
**January 20, 2023**
Car zone is now (at least for the moment) Zone Kar Inc. at 166 Boston Ave in Somerville. Murph was pretty unceremoniously booted from the Columbia Street address (1 week warning!) and after foot dragging from a potential new property further west, he’s reopened on route 16 (at Boston Ave) in Somerville. This location is a 2 minute walk from Whole Foods, Starbucks, and about 10 minutes from the West Medford commuter rail stop. Near the 80 and 94 bus lines.
Phone number is the same.
June 2022- 1 have gone to Car zone consistently for years (save for brief times my car maintenance was covered by a dealership—and even then, it was a headache to deal with that “free” maintenance given the wait times and bad communication I had to put up with). Once went in for a weird noise and murph hopped in for a drive around the block, told me not to worry about the noise (normal for the make and age of my car) and spent the return trip helping me narrow down a list of models to consider for my next car. Super valuable advice and I got my new car just a short time later. No charge!