Reviews of Dale's Auto Care. (Auto Repair Shop) in Boise City (Idaho).
Dale's Auto Care
2602 S Vista Ave, Boise, ID 83705, United States
Description
Information of Dale's Auto Care, Auto repair shop in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Dale's Auto Care
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Reviews of Dale's Auto Care
Laura Bowden
I cannot rave enough about the service that was provided when my starter/alternator crashed on Jan 2. I called around to find a place to take my car, but everyplace I called was closed due to the New Years Holiday. Then I remembered driving by Dales on Vista and gave them a try. They were open and made room in their busy scheduled to help me. After careful analysis and multiple conversations David and Sam provided a reasonable estimate and had my car ready to drive in just a couple of days. Customer service was EXCELLENT and professional and I have now found a new place to get my car serviced. It is not easy to find an automotive place with this kind of service and honesty. I lucked out! Thanks guys. Good work! I am now a loyal customer.
Caden Zrubek
Dales auto care was a phenomenal experience. Sam was very helpful by squeezing me in even with a very busy schedule. He took care of everything necessary and had my car ready to go as soon as possible. Can’t thank these guys enough!
Thomas Swisher
I had called 2 other places and they said it would be up to 3 weeks to even look at our vehicle. Dale's said they could in 2 days max. I went over the next day to make sure they had the key in the drop box it was already on the lift and they knew what was wrong. Had it back on the road in less than 36 hours at a decent price. Thanks again.
paden moore
I heard some great thing about dales auto and they didn’t disappoint. Sam and his team are very knowledgeable and trustworthy. I highly recommend them.
T L Brigz
We absolutely LOVE Dale's Auto Care! They are trustworthy and always go above and beyond. When they went to repair our car, they found some suspicious metal and took the time to investigate and then fix the extra problems [caused by the Dodge dealers repair shop while it was still under warranty last Fall]. It took a little extra time and money to do this fix and we were so grateful that Dale's Auto Care doesn't cut corners!
Update: 11.20.22 We've used Dale's Auto several times for ours & our teenagers' cars since my first review. We LOVE this car repair shop- they know what they're doing and are honest and trustworthy [that can't be emphasized enough when you're talking possible costly repairs]. Plan 2 weeks in advance to get on the schedule.
Angie Goslin
Incredible service!
I’ve had issues with my headlights for the past year or so- tried all the home repair kits and nothing seemed to work- went to Dale’s on my aunts recommendation.
Dave and Sam really walked me though all my options and the associated prices and in the end they were able to dramatically improve my headlights with out having to resort to fully replace the entire headlight casing.
They did a service inspection-and again- we’re great at walking me through the issues they found and outlining price quotes and highest to lowest priority issues so that I had all the information I needed to make a decision regarding the service. I’m incredibly thankful to have found such a great mechanic!
Alan Cameron
Brake and ABS warning lights stayed on. Mechanic found and repaired leak at cruise control switch fixing the problem. Dale’s got me in and repaired my truck in just a day.
Ivar Jenkins
Dale's always does honest work for all my families vehicles. Love the night key drop off option and the continuous contact regarding our vehicles in repair. They fully explain what needs to happen and cover all my options before servicing my vehicles. Totally trust them.
Brenda Isaacson
We appreciate the friendly, professional service we always get. They were prompt in taking care of our needs and clear in the details of the service they performed. We will reccomend them to anyone looking for a reliable vehicle service.
Dianna Sliwinski
I love taking my vehicle to Dales Auto Care because they are always very open and honest with me about what services need to be completed immediately and those that can wait. Other dealerships do not do that and try to milk you for everything all at once.
I would recommend Dale’s Auto Care to anyone for this reason.
Mike mazeikas
The team at Dale’s was excellent!! Great communication and right on time with each schedule date. I highly recommend them. Thank you Sam!
jeremy bates
Went in for a gas leak. They could have tried to fix much more. They did what I asked for quick and friendly. Bit of a waiting list though, but that's the whole world is these days.
Bob Becker
Based on the reviews of Dale's, I called and talked to the owner, Sam, about checking my 1994 Ranger's A/C. It was not blowing cold air, so I suspected it was low on Freon. Because Dale's was so busy, it took two weeks to schedule an appointment. I talked with Sam, and he discussed the procedure for diagnosing and repairing A/C issues. He impressed me with his knowledge of older vehicles that don't have electronic diagnostic capabilities. They discovered a leak in a high pressure port, which they replaced and then recharged the unit with Freon. Working perfectly now.
Now that I had firsthand knowledge of the expertise of older vehicles, I asked Sam about my 93 year old mother-in-law's 1994 Explorer. For quite some time, she has been driving it when all of a sudden it shuts down completely. She has had to steel it to the side of the road without power steering or brakes. After waiting a short period of time, it starts again and runs okay. Then unexpectedly days or weeks later it does the same thing again. This has been very stressful for her and for my wife. Her mother does not have a cell phone, so she has had to rely on good citizens to call us or other relatives. She has taken it to Bruneel and Kendal Ford, but they have been unable to fix it.
Sam ran through the most likely causes and the cost for their repair. Though he said he couldn't guarantee any one of them would fix her car, he said they were historically the electrical parts that most likely fail in her particular make and model year.
After discussing it with my wife and her mother, we decided to go with the repair of the top three likely causes. Only time will tell, but her vehicle is running smoothly at the moment. I have confidence that Dale's has finally figured out what was wrong.
Hailey Nyquist
Dales is my go to place. The guys have always been so great. They are very patient and take the time to listen to my thoughts/concerns. They are very busy but always get me my car back in a reasonable time. Highly recommend!
Andy Roe
There’s a reason I send my fleet as well as my personal truck to Dale’s. This is a company that under promises & over delivers. They’re honest about what they can & can’t do (this far I haven’t found anything they can’t), and they get us up & running fast. What I appreciate most is that they take the time to explain their diagnosis in common terms so that I clearly understand my options & can make the best decision for me. Everyone in the shop is friendly & professional. You never want your rig to be down but when it is you want to take it to Dale’s.
Chloe Bauer
The guys here are amazing! They had a busy schedule, but were able to get a new starter in my car within a day of me bringing it to the shop. I was able to get home for my birthday weekend, and it seemed to fix some other problems with my car. Win, win! Local shop, great people, highly recommend.
Sam Nelson
I had been putting off some repairs on my Tacoma because I just didn't want to deal with the dealership again. Finally looked online for reviews on local Boise mechanics and Dale's was nearby and had rave reviews. Thought I'd give them a try. I'm so glad that I did! Sam explained in detail what they were going to do before even starting diagnosis and repair. They found a stuck solenoid in the truck's EVAP system which was causing the code I had been ignoring. They repaired it quickly, affordably and had me back on the road. Really happy with my experience at Dale's! Beats the dealership any day.
Robert Clawson
The team at Dales was some of the finest I have encountered. I rolled in at 2am with no brakes on a 1 ton truck. I requested online and Sam texted me at 8am. They completely rebuilt my brakes with a warranty for a very fair price. Good people here.
Megan Nielsen
I have been going to Dale’s for 15 years, and I am always happy with their service. They always get my vehicle done before expected. I never have issues again with the things that they’ve fixed, and they’re very proactive about getting things fixed before they causes other problems. They are also fairly priced and they are good about giving me options to fit my budget and letting me know the least expensive way to go for the long run.
Brian Anderton
They were great and most of all honest. They also have the expertise to get the job done. Older people like myself will feel very comfortable dealing with them. These days it is hard to find this type of service
Jessica Spalding
Dale’s is my new favorite neighborhood mechanic! They have helped me in a pinch on more than one occasion, despite being extremely busy. I will continue to use them in the future.
Jennifer Tucker
Dale’s is always great! The service is thorough, they aren’t at all trying to sell you things you don’t need (unlike some other shops I’ve been to), and they’re super friendly and professional. I will keep doing business here and I always recommend them to everyone I know.
J Colburn
Great customer service. We take both our vehicles here for all of our car services. Honest mechanics that give you options on fixes and do it in a timely manner. Highly recommend.
Steven Kennedy
Installed new U-Joints on drive train. They were very professional and installed parts in a very timely manner. Thankyou!!!
Luke Grabham
Had car trouble while passing through Boise, this was the kind of shop you hope you can find, competent and compassionate had me back on the road faster than I could of asked.
Lara Castro
Sam makes it easy to bring your car in to Dales, explaining issues and repair. They always complete the work when they say they will. I use them for all my auto repairs and would recommend them to anyone.
Juan Chavarria
I've been to Dale's Auto Care three times and each time they were able to make repairs to my car in a timely manner. I recommend Dale's Auto Care to all my friends and family.
Laura LaHaug
On the recommendation of a family member, we had my son's car towed to Dale's. They found several things wrong with the car so repairs took longer than expected, but they were diligent about tracking down parts and keeping us informed of progress. I felt like they were honest and professional. Would definitely go back.
Duane Stitt
Sam is so amazing! He is honest (which I have not experienced with so many mechanics) and forthright with what needs to be fixed and what should be left alone. He will find ways to save you money if he can.. I am completely confident I'm in good hands at this shop!
Anna Seidlitz
Wonderful service!! Very good at following up to let you know what is going on with your vehicle. Sent us quotes multiple times to help us determine the best service for our budget. Amazing communication and very helpful with questions. Explained things clearly even in a way that is easy to understand if you don’t know much about cars.
Audrey Esmiol
This is a fairly priced, honest establishment. I've had several repair jobs with them and they're awesome! The guys at Dale's have been really up front with what my car has going on, what's best to work on now and what can wait, whether my car is a good candidate for putting more work into or what could indicate if it's a better idea to unload and just look for something else so I'm not left in a lurch. They are great about educating on what issues are so that you can make an informed decision on what to do. They're no-pressure, high quality mechanics. Highly recommend!
Update: Went in for an oil change & to have my brakes checked. They could have just told me my brakes were bad, replaced them & charged me & I would have been none the wiser. Instead, they checked them, saw they were fine/still had life & called to let me know what was likely the reason for the brake noise I had been hearing & how much life the brakes still had. Appreciate having honest & hardworking mechanics in my neighborhood!
Preslee Arnett
Cannot recommend this place enough! Came
through town & our car broke down. We ended up at Dale’s Auto Care & everyone was incredibly helpful and so nice. We were able to be back on the road by the end of the day!
Mohammed Abood
I've been using Dale's Auto Care for over 3 years. Would highly recommend this auto shop! They were very professional, very helpful & had great prices. I Will definitely come back.
Stephanie Rethlefsen
My family broke down east of Boise. After getting our truck delivered to Dale's, they were able to get a diagnosis right away with reasonable options for us. Not only that but put our truck inside the shop for us because we had a full bed. Russ was a great guy to work with and I wouldn't hesitate to do business there again. Thank you.
bekah geffert
I came in with a few different problems with my windows. I was well taken care of and the shop called me a few times to relay their findings and keep me updated on the pricing. While it turned out to be more expensive than what I was originally quoted, it was because they couldn’t find used parts since my car is so old. So totally not on them. I would absolutely come back again, and will definitely make Dale’s my auto care choice!
Courtney Holley
They swapped out my starter same day and for a very fair price. Friendly and efficient.
Gio Beast
These guys saved me from getting ripped off elsewhere. They also finished one of the jobs another mechanic could not. Recommend them 100%! They are honest and get the job done. Only mechanics I will go to in the Boise area.
Jim Gurden
I blew out my ABS and came from rose hill red light with no brakes, emergency brake to the floor, rear tires smoking a hail of white smoke trailing me, almost hit a city bus, and had to run up the curb to slow down, it took 2 miles and alot of cussing to stop.
Dale's worked me in, had parts Coming, and had me out again on the next day. I personally think that they are awesome. They've always been there for me. And reasonably priced.
Scott Fennie
I rarely ever leave a review, but I feel obligated to leave one for Dale's. I have been to several different shops around town, and none compare to Dale's. Dale's has the kindest employees, and best service quality and value in town. If your looking for a mechanic, start with Dale's!
Miles Fiedler
Super friendly trusting service with straight to the point information.
Have taken my car in on two separate occasions, both for different reasons, and got it back the very same day.
Quick and officiant. Highly recommend.
Noel Thompson
The Team at Dale’s did an amazing job. Professional from the start they provide quick feedback and walked me through each recommendation and why it was important. They delivered in a timely fashion and had great communication along the way. They definitely are an HONEST and FAIR auto mechanic shop. I will definitely use them again and refer them as much business as I can. Thanks Sam and Team.
Brett W
Dale’s Auto Care repaired my vehicle in less than one business day! My alternator and air conditioning are now functioning great. Price was wonderful too. Thank you for a job well done!
Joseph Hinkens
I've done business with Dale's Auto Care on numerous occasions, and each time, they deliver. Most recently, I flew into town on a Sunday, hopped in my truck, only to find it was overheating a few minutes later. I hobbled over to Dale's and left it. At 9am the very next morning (Monday) they called me so I could explain the symptoms. In spite of being super busy, they found time to diagnose the problem (water pump) and begin the repairs. The following afternoon, they called to report that my truck was ready to go! They're prompt, courteous, helpful, honest, fair, professional, and they do a great job of keeping the customer informed. It seems there's nothing they can't fix, from transmissions to brakes, and air conditioning to power steering. They do it all. I highly recommend Dale's Auto Care. They're a first class operation.
Troy Ferguson
These guys are the best. They give honest assessments and don’t over charge or recommend services unless they are needed. They do quality work and are timely. You generally need to schedule ahead up time but they are accommodating. I highly recommend them.
Michael Schumacher
Took my diesel truck to Dale’s Auto Care for fuel system problems. Sam and his team diagnosed and fixed the problem in a timely manner. Excellent customer service. I would definitely recommend them.
Keegan Ulrich
New to the Boise area and had differential problems. Called Dales Auto shop and they stayed on the phone for me for an hour trying to help. Got my truck in fast and got the work done fast, while saving me a few hundred dollars. The guys at the shop are all very professional and very helpful. If you’re looking for a shop, I would recommend Dales for anything, they will get the work done fast and at the best price and quality in town.
Jared Burgess
Sam is always friendly and provides excellent service without trying to take you for every penny. These guys tell you what the problem is, and do it for a fair and reasonable price.
Michael Larsen
Very good mechanics. I appreciate how the staff at Dale's Auto takes the time to explain things to me about my car. They make sound recommendations and have very good customer service. I recommend this auto shop.
Update in Oct. 2020 - Dales just saved me big bucks; another local mechanic told us the head gaskets were blown on our car (the repair cost was going to be more than the car was worth). I got a second opinion from Dales - only to learn that our head gaskets were not blown, and the fix (new water pump) cost us just over $300 instead of a couple thousand $$. Just another reason that I trust and use Dales Auto for our auto repairs.
Kristin Svinth
We have gone to Dale's for years. We have never found a mechanic that was so honest and straightforward. Sam has saved our cars from so many issues, and even kept our ancient Camry running many years longer than it normally would have.
He is honest, and his prices are great. I know that when I ask him to check our car for a road trip, he will not try to fix a bunch of unnecessary issues just to get a bigger paycheck.
They are the best, and you definitely should trust them with your business!
R H
Overall good experience. Feel like so far my car is running better. I believe they did the MANY maintenance tasks they pinpointed. Dales also did all of this in 1 day, and for a discounted price using the 5% cash payment, etc. to keep my older 2006 car running in tip top shape. The employees were also very helpful and friendly and they guarantee their work. If you need any general engine work on your car I recommend this place. They stay booked so be prepared to set an appointment. Dales Auto Care is the most reliable mechanic shop I know of. Way cheaper than say Goodyear superior tire, firestone, etc. They also won't lie to you just so you spend more money. Great job guys. Keep up how you do business. There aren't many like you still around.
Annabel Martinez
I scheduled an appointment to have my brake pads replaced at Dale’s Auto Care. Shortly after dropping it off, I received a call from Sam letting me know that my brake pads were in good shape with 6mm thickness, and that the squeaking was likely due to rust built up over time from changes in the weather. He let me know that there were no concerns from a safety perspective and made me aware of treatment option that could help eliminate the squeaking. There was no pressure on me to get the treatment which I appreciated. I opted for the treatment since it was reasonably priced, and it seems to have taken care of the issue. I will definitely use their services again in the future!
Kyle Meredith
I took a vehicle to Dale’s in February, 2019. I wanted an inspection done on the vehicle to know what was wrong with it. Sam was very patient and understanding, talking to me for as long as 25 minutes on one call. Sam invited me down to get a walk-through on the vehicle. They put it on a lift and both Sam and a very knowledgeable mechanic named Mike gave me an extremely thorough review of the vehicle. Their customer service was fantastic. I trust their opinion, judgment and integrity fully. For the amount of effort they put in to make me an informed customer, I highly recommend them. I plan on using Dale’s Auto for every vehicle I own in the future.
Many thanks to the entire team at Dale’s Auto Care.
Daniel Tilton
Ok long story short...tires on my Buick were shredding and r.front was flat... I changed it to the spare the night b4 going across town to have new tires put on...next morning spare was flat ..and wouldn't hold air...dales car care is a block away..i called them to see if they had a used tire to sell just so I could get my car across town.they did not however they had new tires..the price was close to the same as access town advice other store..cool..can ya all sell mount and balance tomarrow I ask....russ says we are booked..then he says ya we can squeeze you in tomarrow morning....SOLD!!.. This is highly unusual around here..the service was awesome price are good!!plus Russ treated me like a friend!!
Recently my key got stuck in my ignition and needed replaced ..they got it done for me and it works great ..they are awesome
Natalie Fairchild
Russ has been amazing for my two college students who have an old car!! This repair shop has been honest, fair and reasonable priced. They are so kind and helpful too!!! Can’t say enough and we have our place for the next 4 years!
Emiliano Faraoni
Great Team at Dale's Autocare. They take care of my cars since several years now. Over time, they always solved the little and sometimes not so little issues that appeared and I always had the feeling that they are expert and honest. Their pricing feels right, they always complete the work on time and so far I've never had a bad surprise. I also like the way they always make an effort to explain the details of what they see and the work they do. Overall, a great Team!
Paige Brown
I am new to the area and had no clue where to take my car when it broke. Thankfully i found Dales on google and it was less than a mile from my house. I stopped in and they instantly made me feel better about my situation! Unfortunately it was a bigger issue than I thought, they quoted me a price that I was willing to pay, yet when i picked up my car it was WAAAY cheaper! I was very pleased with the response time and cheerful attitudes at Dales auto. They were very professional and i will definitely be returning to them for my future car troubles!
Zack Hylton
Overall a great experience! It took a lot of troubleshooting to identify the issue but they were able to perform the repair without replacing parts that didn't need replaced, as some shops are apt to do. I gave four stars because after I got home I discovered that my positive battery terminal was in really bad shape and they didn't mention it. I realize the condition of the terminal is my fault but I would have preferred an opportunity to let them fix it. As a result my truck was out of commission for another week while I tracked down a new part and replaced it. Otherwise a great experience and I plan to return to Dale's for future auto repairs and service!
Adrienne Evans
I needed a lot of work done on my car. Dale's did a great job fixing everything that was wrong for a fair price. I hope my car will continue to run well for a very long time because of their help! All the staff was kind and informative. They called about updates regularly, and left messages when I wasn't able to answer the phone.
kmagmom
Great service, great pricing, worth the drive to have competant techs working on your car. Fixed it right the first time and no issues since. Will definitely be using them for all our car servicing needs.
Update: fixed another car for us for HALF the price of another shop and in less time too. Seriously the best auto shop place in the Valley.
Michelle Fattorini
Took my car in for new tires and Dales auto care exceeded my expectations with the customer service received. They went above and beyond to get new tires ordered before winter hit. They called within a day to let me know that they received the tires in and I could come in to get them installed as my schedule permitted. I was there for less than an hour and I front office staff were very friendly and receptive. Thanks Dales!
Kasi Smart
We recently broke down coming home from a trip, we managed to find an airbnb down the road from Dale's and called them first thing Monday morning. They got our car in and diagnosed the issue that day. They were very professional and worked with us to find the best option for us to get back on the road and get home. As a woman, and a traveler, I appreciated their honesty and clear communication, they were willing to explain the issues a couple times so that I was able to understand what was going on. I would have been a very easy mark to take advantage of, I really didn't have any other options and even though I was raised in Boise I no longer have ties there, Dale's really made it easy and I felt that they dealt with me honestly.
If I ever move back to Boise they'll be my go to.
TLaurinda
My only car broke down, called them for a quote. Towed my car over there and they had it fixed by the end of the day. They were scheduled out till April 7th, but since it was a vehicle I depended on, they got it done so quick! Amazing and quick service- I had the option to pay cash.
Grayson Prettyman
We have been using Dale’s for around 6 years now, off a recommendation from a friend. I have never been disappointed with their service and care for me or my cars! They have always given me an honest and knowledgeable opinion on my car issues (which have ranged from a simple gas cap to major engine blowups), and take care to run through all possible issues. Their prices are affordable and reasonable, and they honor the warranties they give (different from some places I’ve been that try to snake you out of more money!) They honor God with their honesty and hard work, and I will recommend anyone and everyone take their cars to Dale’s!
Katie Butcher
I've been to Dale's on two separate occasions and I highly recommend them! They are price conscious and always check with me first, I really appreciate that! They figured out a weird wiring issue that had left me with no lights anywhere and replaced my timing belt. They do great work and are affordable but most importantly, they are trustworthy.
Alex Brown
I had work done on a 2007 Ford 500 with a stripped oil drain plug (thanks Jiffy Lube). We weren't sure if the oil pan would be easily repaired, or if a new pan would be needed. The guys at Dale's gave me an estimate for 2 different options, and I gave them the keys. Fortunately, the cheaper option worked out, and they gave me a call to let me know the car was ready for me later that same day. The car has 260,000 miles so they pointed out a few other concerns to look out for. If or when those concerns need repair, I'll be giving Dale's a call.
Katachlizma 2020
These guys have helped me through many car situations with my old Honda. They are professional, honest, and thorough. They know what they are doing and won't try to sell you anything you don't need. I'm very happy with their service.
Tressie Levi
They are thorough with their car care, and I trust them.
Guy Van Bockel
My brother referred me to Dale’s Auto because of his experiences with them. I was pleased from the start in setting an appointment to have my car brought in. Christian told me they would try to get to my car, being that it was on a Friday and I would be without my car during the weekend. They diagnosed the problem and got my vehicle fixed by mid day. Very professional and personable. A family owned business I trust to work on my car. It’s comforting to know that you won’t get taken advantage of monetarily.
Krina Stewart
My entire experience with Dale's Auto Care was great! They were knowledgeable, able to work with my schedule, and open and honest about the diagnostics, costs, and options for repair. Very professional and I appreciated not being passed off to yet another shop. Really great experience!
Joshua Nalls
Had my 2005 Ford Explorer towed there and even though they were scheduled a couple of weeks out, they were able to squeeze my appointment in literally the next day. They found the issue within a couple of hours, even though it confirmed my worst fear (timing chain broken). Although I no longer own the vehicle because of the extent of the problem, they confirmed the issue quickly and called me right away. Josef, Rus, and the crew are awesome. Good job guys. Thank you 👍👍
Erin Lasher
I will never take my car anywhere else! Everyone at Dale’s is very friendly and knowledgeable. I have taken my car there twice and have loved the service. I’m confident that I’m getting a fair price. Great customer service.
Emma Nicole
Dales Auto Care was the most considerate, accommodating, kind, and helpful auto service I have ever received. I really felt that they cared for me and wanted the best. They were extremely honest, real and were so adamant with making sure I got back on the road safely. I highly recommend Dales Auto Care.
N Echon Reyes
I don't have much experience with car mechanics, and have always felt misinformed/mistreated in the past. However, Russ, Sam and the team at Dale's Auto Care really made my experience with them very easy-going and informative. I brought in a car with many problems, and they were able to not only fix the issues I came in with, but also go above and beyond to recognize other problems-- even with all of the dang rust. I would highly recommend them to anyone who is looking for a long-term repair crew.
Stacee Johnson
Dale’s Auto Care was recommended to me by a neighbor because of the great experiences they have had with them. I have not been let down. Dale’s does a thorough job of figuring out what is wrong, makes sure I understand what needs to be done, and how much it will cost. They do not go forward repairing the car unless they get the ok from me to do so. Once the repair is done they take the time to drive the car for some mileage to make sure everything is up to par. The receipt that is given to me has a detailed description of what was done as well as things that I may want to get fixed in the future...but no pressure to do so. Todd, the service manager, is the gentleman that I always talk to on the phone and at the front desk. He is very patient and helpful. I would highly recommend taking your car to Dale’s Auto Care when repairs and maintenance are needed.
Emilee Demaray
Even with an incredibly packed schedule, the crew at Dale's got my car fixed and in better condition than it has been in years. I have used other mechanic services throughout the Valley but I have never had a company go above and beyond like their crew did. Thank you so much!
Janet Smith
I chose this place because of the ratings. I think that Sam gave me an accurate (not inflated) estimate that was comprehensive but not excessive. He seems genuine, honest and thorough. He has a good warranty for his work and truly seems to want to serve the community with high standards of workmanship and his reputation. He called me when promised and followed up according to his commitment. So far, so good. I will follow this up with an update in how well the car operates over time.
Michael McCool
The service I received was spot on. They helped me to identify problems and was able to make repairs quickly and efficiently they did not try and have me do unnecessary repairs or scam me in any way. I feel like I can trust the personnel there with my car knowing that they will do a fantastic job and not overcharge me. I left with a smile on my face money in my wallet and a good feeling in my heart.
Alta Rehkugler
I feel they are thorough, and I'll be driving my car with confidence.
Shonna Rhoades
Great,and happy with there work
would recommend dales highly thank you 😊 dales …
Caitlin Gross
When we moved to Boise from out of state I thought finding a quality & trustworthy mechanic was going to be a daunting task. A friend referred us to Dale’s. It’s safe to say they are the, hands down, best auto repair shop! They exhibit in depth knowledge, explain everything clearly, use high quality parts, and have very fair pricing.
jamie strelnik
I had a great experience using Dale Auto Care! They were great about taking the time to walk me through my repairs options and stayed within their quotes. I have been looking for a mechanic who is reliable, I am happy I found Dale's.
Silver Bullitt
As a long term customer it is nice to know you can take your vehicle to Dales and know you are not going to be ripped off or sold work that doesn’t need to be done. Pricing is very competitive and they stand behind their work. Strongly recommend them.
Dave Wilder
This is the friendliest and most honest business I have ever had a reason to use. My car broke down over the weekend and I had my car towed to the shop without the opportunity to talk to them first. I called and talked to Sam early in the morning after they had already diagnosed the initial problem. They return calls very promptly if you have to leave a message. They took the time to simply explain everything that needed to be fixed and gave me estimates for each part right away, no guessing how much your bull is going to cost. They literally treat customers like family!
Raymond Ruiz
I only go to Dale's autocare in Boise they are great priced, professional, and always do a fantastic job on my Pick up when I need any type of work done. I was referred to them by a friend and have stayed with them since. Would highly recommend to anyone else.
Sandra Albertson
Took my car to have the AC fixed. I was informed that the compressor need to be replaced. I had previously taken my car to another mechanic and they wanted to replace the whole system. Dale’s fixed my problem and my AC is working great! All done professionally and quick and HALF the cost! I highly recommend!
Graeme Harrison
2000 Ford Ranger SuperCab XLT with 159K miles. AC system was pressure tested and leak detected behind compressor. They replaced the worn o-rings and recharged the AC system which now keeps the cab nice and cool. They also diagnosed heater core as source of coolant leak on right passenger rubber floor mat. Very happy with their service, customer relationship and how efficient and organized they are. Good People. Support Your Local Garage. :)
Casey Rogers
Everyone was nice and professional. We dropped our truck off in the AM and they called us and gave us a honest opinion on what work should be done on our truck. The cost was affordable and we will continue to use Dales Auto as our go to mechanic
Nathan Carroll
Only ever take my car to Dale's. They never try to upcharge you or force additional products onto you. They order tires and will put them on/rotate them for you at half the price of other tire places. Simply, the best.
Vanessa Hirt
I had some issues with my windshield wiper. I was going to take it to the dealer who wanted to charge me “at least $200”. I took my car to Dales and worked with Todd. He got me in and fixed it for under $50!! Everyone in the shop was very friendly and they completed the job quickly. My mechanic shop of choice is now Dales!
eve plant
I have brought my vehicles to Dales Auto for years. I am always satisfied with their work. The price is always resonable. I take advantage of the cash discount offered, it really helps too! I would recommend Dales to anyone who owns a vehicle.
Travis Soppe
Sam was great to work with, car troubles are never great but they were fair and fixed our Yukon. Highly recommended
Judy York
Love Dale’s Auto. They take great care of you and have great customer service. They are honest and back the work the do. Highly recommend!
7/1/2020 update
We will continue to take our vehicles only here. Great work in a timely manner and reasonable. They won’t do anything that doesn’t need to be done, vey honest and up front. We trust this shop and continue to recommend! ❤️
Scotty Perkins
The team there is professional, expert, and has super-high integrity that you don't often see in the trade. I do all of my repair work at Dale's and wouldn't consider using a dealer unless the team at Dale's specifically told me to go there instead. If you are considering buying a used vehicle and want a truly honest assessment of its quality, go ask the team at Dale's.
Brad
The customer service here is outstanding! The prices are the best in Boise by far! These guys are so quick and reliable. The best part about Dale's is that they are 100% honest about anything wrong with your car and allow you to sleep at night knowing your car was serviced by the best in the business.
Joey Jsh Customs Llc
This place is great. Very clean and professional. Always communicated with me on what is going on with the work done. They went beyond what my expectations were. Very reasonable on pricing. It's only been a couple days since. But car is running better. I will be going back to them if I ever have problems again.
Ryan Cheatham
This is my second time using Dale’s and the service is always friendly and very fast. Make sure to schedule an appointment if you are doing a good amount of work so that the turnaround is a bit faster. Good prices and willing to work with a fixed budget for repairable.
David Donovick
Dale's Auto Service is a hidden gem and I highly recommend stopping in for your next auto service. Sam and his team are a rare breed in a world where it feels like everyone tries to rip you off on auto repairs! I recently brought my Saab in and even though Sam's team doesn't like to work on foreign cars, they still helped diagnose the issue for free and recommend another shop. I will continue to bring all of my American cars to Dale's!
Aaron Smith
Sam and staff were professional and took the time to listen to all of my concerns. They helped me understand the problems with my truck, and provided me with multiple options. They were honest and did fantastic work. When my truck has another problem, I don’t have to worry about where I’m gonna take it. I’m gonna take it to Dale’s!
- Scott Fitzgerald
Derek Voorhees
The team at Dale's works hard to accommodate the timing of the repair. They communicate well the exact details of executing the repair, cost entailed and approxomate timing of completion. At times I've wondered how progress is coming along on a repair (staying on top of updating their many clients can be challenging), so don't hesitate to give them a call for a progress report. They really do aim to service the customer well! I'm grateful for the quality of work and the reliability of it done well!
andrew w
Very good service and quick to get me in. Was very happy and satisfied with my service.
Shay Primrose (Shay Primrose)
Went to get my car diagnosed for a check engine light and failed emissions test. They not only diagnosed and cleared the light, but submitted a passed emissions test as well. When I came back, one of the mechanics on duty was very patient in explaining what was happening under my hood and what my options for repairing it were. I left with a shining example of outstanding customer service for my job interviews, and considering that, the rate for labor was entirely reasonable. I will be returning to Dale's for repairs.
Chip Ruberry
Have been trusting this shop with my vehicles and sending friends and family here for nearly 20 years. These guys have always been very helpful fixing AC, replacing head gasket on Subaru, coaching when shopping for vehicles, etc. Sometimes it takes a few visits to zero in on an intermittent issue as to be expected. Great mechanics.
Bob Brannon
They handle all types of Autos but specialize in American made vehicles. They handle simple repairs to engine rebuilds.
I take both of my trucks to Dale's Auto Care to have any needed work done. They are quick and affordable. They are great with my older and newer vehicles.
Louise Whittaker
Our whole family has been going to Dale's Auto Care for a number of years. They have always treated us like family and have always taken great care if our cars. I appreciate their prices and honesty! I highly recommend them!
Dean Schultz
Car broke down a few blocks from Dale's. I limped into Dale's & the repair was timely and affordable. The people were very friendly. I have found an auto care provider I feel I can trust & will use them from now on (even though they are located across town from my residence.
Amanda Kelly
Sam and his team are always trust worthy, reliable, and experts in all of my mechanic needs! I love taking my car to them because I never feel like I am left unsatisfied or that what was needed didn’t get done! They truly care and that’s greatly appreciated!
Jim Kupper
My daughter is a student at BSU and while I was visiting her the alternator on her car went out. I was able to get the car to Dale’s without an appointment and they were able to squeeze us in to get the car fixed before I had to leave. I really appreciated the time and effort in getting her car back on the road.
I now know that when she has car trouble and I am not there to help I have somewhere honest and nice that I can feel comfortable sending her too.
Barbra Strisand
I went to buy some power steering fluid because my car was screeching. They put it in for me even though I said I could! Jonah was v handsome, and v helpful. Turn out it was a really bad leak though. I ended up having them just fix it. They fixed it promptly AND greased my squeaky door. Huge fan! Great service! Fair price! Please go to them!
Paul Entzminger
I have been a very satisfied client of Dale's Auto Care since the 70's, Dale Guyer owned it then. Then he retired and sold the business to Sam Gray. I continued having my vehicles serviced there because Dale spoke so highly of Sam Gray. Since Sam took over he upgraded the front office and the garage portion which gave the entire business a totally new look and feel. He changed to being open only Monday to Friday. I noticed his staff to be much happier. Sam is one who himself is a top master mechanic and only highers master mechanics with top mechanical qualifications. When I take my vehicle in for service, he does a complete inspection and reports to you what he finds. When I leave I know I have a save vehicle.
Amber Morales
They were all super kind and considerate. Called me with options and updates throughout the process. When I went in to pick up my car they broke everything down in the ticket for future work. They were extremely professional, wonderful mechanic shop.
Annie Garner
Our normal mechanic was booked out a week and we needed a used car inspection. They got us in same day and have a thorough look at the car. We decided against that car and had another one we needed looked at and again they fit us in on a busy Monday. We are buying this one and it really gave us a peace of mind having a great mechanic give their thoughts on it. Thanks again.
Thomas Bullock
Boise's and Treasure Valley's true Subaru Mechanic. 5 star service at Dale's Auto Care! Knowledgeable and top quality work. I was treated right here, these guys are trustworthy.
Sean Hancock
These guys are great! Sam was so good at communicating and explaining to me the problem I was having. Definitely going back next time I need them. I’m thankful for trustworthy and knowledgeable mechanics.
Chris Wright
I have used Dale's Auto twice now and they are very professional with great rates. I would highly recommend anyone that has vehicle issues to give Dale's a try! Plus the company I work for has been using Dale's for many years.
Laura Zerra
Couldn’t be happier with my experience at Dale’s! I was passing through Boise and broke down, and was nervous to take my truck to a mechanic I didn’t know and trust, as well as to be stuck in town for days on end waiting for them to get around to it (I travel for work and had other commitments) .... but I found the right shop. Not only were all the guys super nice, they got my truck right in and took care of me so I could get on the road again. The pricing was incredibly fair (it actually cost a lot less than I was worrying it would), and not once did they try to up-sell me on anything I didn’t need. I don’t go out of my way to post a lot of reviews, but these guys were awesome... I’m actually going to plan any repairs I need around being in Boise, provided it’s not another emergency situation :) Would recommend Dales Auto Care to anyone!!
Ava Willey
They were able to diagnose my car better than any other auto shop has in the area! Very friendly employees.
Robert Blaine
The guys at Dale's communicated thoroughly throughout the whole process explaining what they were doing and all the possibilities. I felt they were looking out for me and giving me the info to make an informed decision on a major repair. Much appreciated.
William Schmidt
My wife and I are from Salt Lake City and were in Boise for a few days when our car broke down. We took it here and the service was unbelievable. They understood our situation and treated us like a priority to get us back on the road as quickly as possible. And they did a great job! I would refer anyone living in Boise to get their car serviced at Dale's Auto Care.
George Widenor
Since I am 75 years old, I can lay claim to many dozens of auto repair experiences over my lifetime. I have never had a better experience in my life than I've had at Dale's Auto Care. I would leave my vehicles in his care, and never think twice about how fair and capable he is. I have watched him interact with walk-in customers as I sat in his waiting area for my vehicle. Very impressive. He cares. His service is extraordinary by todays standards. I only regret that I cannot award more than five stars.
Ben Holliday
Absolutely fantastic. Aside from the great price, they took the time to show me my old parts, what was wrong with them, why they needed to be replaced, etc.
They established trust very well and are great guys to work with. I personally worked with Josef and Sam, but I’m sure everyone there performs equally well. I’d recommend anyone to them
Robert Showalter
I took my county truck for an engine analysis and it only cost me $100! A different shop wanted $450! I've been using Dale's Auto Care for many years and this shop will not steer you wrong. Bahhaahaa, did you get it? Seriously, this is an honest shop that will treat you right!
Nate Wheeler
I have been using Sam Gray and Dale's Auto Care since 2006. I have found him to be very honest and fair in his recommendations and prices. He doesn't over promise just to get your business. He also lets you know exactly what the issues are regardless of how difficult it is to hear ;-). If you choose to have Dale's Auto Care take care of your automobile needs, you'll have a peace of mind you've always wanted from a car mechanic.
Ada Finlayson
We have been taking our vehicles to Dales Auto for years! Always happy with the service they provide and they are honest and professional.
Harry Zola
Great customer service, very friendly staff. In spite of product supply issues they were able to get my power steering fluid change done quickly.
Nici Reid
Dale's has always taken great care of my family and every car I've had. I'm not car savvy but they are trustworthy and upfront without being pushy or trying to charge me for services I don't need.
Bryan Cloudt
I have had a very particular issue with my Lexus. I have taken it to three reputable mechanic shops, Dale’s auto was the one that stuck with the issue to see it through to completion. Always very helpful and honest with the work that they do.
Walton Hoops
Dale's was great to work with. While my Baja was unfortunately not worth what it would have cost to repair, Sam took a lot of time to explain to me exactly what they were seeing an what it meant. After spending a lot of time getting jerked around by different shop, I really appreciated finally getting answers that made sense to me. I would not hesitate to visit dales in the future.
Julian Redondo
I worked with Russ he was professional explained to me how the process was at this shop. Did great work and I had my car back the same day which was awesome. Will definitely be back for any of my car needs.
Craig Lee
The master technicians diagnosed and repaired a very complicated electrical and mechanical problem with my rear windows. The job was more complicated than originally thought but they completed the work per the estimate. I definitely plan to use them for our vehicles in the future.
Mark Rasmus
Outstanding service. Honest, reliable and customer focused. I've had them inspect potential used cars and tell me to stay clear... great advice. I've also had them work on a used truck that I bought and fixed a myriad of issues. Prices are more than fair and I will continue to support this local business.
jeff aggson
If you want a place you can trust, this is the place! Sam and Russ are good guys and they will do a good job for a fair price. I highly recommend 💯 …
Danny Harrod
Dale's Auto Care is awesome. They take care of me like family. I trust them completely. The are friendly, efficient and affordable. I have nothing but good things to say about their service.
Chelise Dever
Dale's auto care actually cares about their customers and helping out. My friend and I are from Utah and went up to Boise for a concert, and afterward our car broke down. We took it to Dale's today and were in a hurry because of work back home which is 4 hours away. We told them our situation, and even with a full schedule, they were able to fit us in within the next 10 minutes, and we were back on the road within the next 2 hours. They were friendly and cared about our situation and concerns. Especially Todd who made sure to answer all of our questions. Very impressed with this shop.
Tim Duggan
I had a great experience and Sam was very helpful, I would recommend them for any service.
Ruth Merrill
I was forewarned from Dale's that my headlight covers might not clean up but they are like new on a 2003 car. Also I asked them to check my brakes cause they squeeled. They could have taken advantage and done work that didn't need doing like some disreputable mechanic. But they told me the brakes were fine.
Kim Jasperson
This place is wonderful and always willing to help with anything that I ask for. They do wonderful work on my 2 vehicles. And I know that I can trust them to take care of my needs. Great experience 😁 …
Brett Shannon
These guys are awesome! It is no wonder why they have so many 5 star reviews. I am new to town and was looking for a good place to take my work truck for some leaking issue I was having. They were very helpful in finding the radiator leak and providing a great price. They are very personable!
Kyle Thoegersen
Excellent Service and very knowledgeable. Work very efficiently for how busy they are. There is not another auto service center I would go to before Dale's Auto Care.
Bobby King
Dale's is my 1st choice, because they are competent and honest. I've trusted them with everything from timing belts to prepurchase inspections. It's always stressful to have car trouble, but a good mechanic is a blessing.
Bill Fehringer
Sam and his crew have always been honest and fair in assessing what needs to be repaired and in the cost of the repairs. They do a great job and take pride in making sure things are done right and that you are satisfied. You are always treated with respect and they are not out to gouge you with unnecessary repairs.
Judy Davis
Great customer services, up front pricing. I took my car for a scheduled 30K maintenance instead of going to a dealer I decided to give Dale's Auto.
They took care of my car and did a great job.
Ethan Bynoe
My first time here and they gave me a quote before I brought the car in. They set my expectations and didn’t turn around and change the story. Great experience and the job was done well.
Terry Waltman
I have been doing business with Dale's for quite some time now even though there are at-least 10 "qualified" shops located closer to my home, most of which I've have experienced at one time or another. I could praise the skills and professionalism of the team at Dale's, but I've already done that. Perhaps the bottom line is that at Dale's my family, friends and I are recognized as individuals with names, various levels of mechanical understanding and perhaps even different modes of communication. We are not numbers, a checklist on a tablet, or clones. We are people. People with choices ... and we choose Dale's.
Sybil Martinez
Great honest and reliable people. They will tell you exactly what you need to know about what's wrong with your vehicle to the best of their knowledge. Which is a lot of knowledge by the way. They also will not work on it until they have your permission so that you don't end up with something fixed that you don't want it fixed or don't want to pay for or can't pay for it.
Julie Marshall
Sam is trustworthy and takes time to explain the issues and what to keep an eye on myself. His team is detailed and doesn’t rush. Sam works hard to make it a good deal for his customers as well. And Todd at the front desk was always friendly too.
Very Blessed Man
Dale’s Auto Care bent over backwards to get a pre-purchase inspection done same day on a vehicle my wife and I were looking at. Once the inspection was done, they took the time to educate us about the vehicle and gave us some good knowledge to help us in our vehicle search. I am so glad I called Dale’s Auto Care.
Justin Ahlin
My 99 2500 GMC with a 6.0 V8 was stumbling during acceleration. I knew it was time with 111K miles for some maintenance on the vehicle. I took it on an 80 mile journey yesterday after the recommendation of items from Dale's Auto Care and it ran perfectly. I would highly recommend for all your repair needs.
Justin-Boise
Chris Middleton
I've been going to Dale's for several years now. I've always been treated more than fairly. About 6 months ago, I brought my truck in on 3 consecutive days so they could diagnose a very intermittent electrical issue they couldn't replicate. They actually fixed it the first day they had it (didn't know it at the time because the problem didn't show up very often) but they kept probing on the issue. Long story short, they spent a lot of time in the issue and charged me $46. It was great service and they could have charged me a heck of a lot more and I wouldn't have thought anything about it--I felt guilty paying so little because I knew it was a tough issue to get a handle on. I use them for ask my work
William Davidson
I trust Dale's. They do great, timely work. A couple of times they have looked at a truck issue that I thought might need repair and determined nothing needed to be done, I like that! Will definitely keep going to them as needed.
Jonathan Farrell
I have never had a better experience with a mechanic shop. The first time I went into them it was after my car had failed emissions. I had gone to a shop previously and was very unimpressed and felt the shop was kind of shady. I then went into Dale's and talk about a completely 180. Dale's was a breath of fresh air. They were able to get my emissions to a passable level and took my car over and did the testing for me at a 1/3 of the cost of what the other shop wanted to charge to just look at it. I also had mentioned how bad my brakes were and they were able to fix them at the same time for a reasonable price.
Everytime I have gone in I have worked with Tod. He has always been easy to talk to, personable, and honest with me. Well I was in there he asked me about my life, what I was studying, and told me a little bit about himself. A real people person! He also was raving about how great his boss is, how much respect he has for him, and how much he enjoys working for somebody who actually cares about people!
The next time I went in was to get a pretty gnarly oil leak I had checked out. They got my car in pretty quickly and called me the day of and gave me an update. They were completely honest with me and told me straight up how much it was going to cost to get it repaired. Even then they told me it was still probably the start of other problems down the road. After I decided it was time to say goodbye to my sentra they gave me good advice on what to do with it. They also were willing to look over any new car I ended up looking at.
For somebody who doesn't know a lot about cars it is nice knowing that there are people like Tod and the rest of the crew over at Dale's that I know I can trust to give me an honest straight answer and know that I'm not being pressured into anything. I'm going to be graduating from Boise State here pretty soon and will probably be moving a way from Boise for a while and one of the things I worry about the most is being able to find a mechanic shop as honest and trustworthy as the people over at Dale's!
If this was all too long and you didn't read the whole thing READ THIS: Take your car into Dale's and know that you are going somewhere that you can count on take care of you and know that you can trust them!
Robert Alseth
As a 55 yr old backyard mechanic ive caught numerous automotive companies in dishonest practices with their billing and work performed. Bottom line is they are hard for me to trust. These guys came highly recommended so I gave them a shot. I am thrilled to say that I finally found a automotive company I can trust! You won't be disappointed
Drew Sheehy
Great customer service, got an oil change and they looked at a washing fluid pump for me. Very nice guys and the work was solid at a reasonable price. I’ll definitely use them again.
Mike Kidder
Excellent customer care and service. Brought in a Mercury Mountaineer that had been mostly sitting idle in a garge over the last 5 years. They gave it a thorough check beyond the leaking differential that I had brought it in for initially. Turns out the leak was potentially coming out of the bearings due to it being overfilled from local dealership. Dale's lowered the fluid level and put dye in to check again after 300 or so miles. Would highly recommend them.
Jordan Moore
Quick and efficient! Nice people and I like the cash discount!
Jake Harris
Dale's Auto Care is an extremely honest and efficient shop. They stand behind their work and have a great warranty on repairs. I definitely recommend them.
OPE POE
I would definitely go back to them. Their prices were fair and they fixed my car quickly, even faster than they said they would. They also went out of their way to help me and we very kind about it.
Ron tomek
Thank you to the staff at Dales for always being honest and fair. I appreciate everything you do. It's nice to do business with someone who has your best interest in mind. Keep up the good work! Ron
Rich Reid
I hesitate to share, lest they get too busy. . Good people you can trust.
Anna Primrose
I wouldn't trust my car with anyone else. These mechanics are honest, prompt, and take care of their customers! So thankful to have found a good mechanic with integrity in a big city. They're hard to come by!
Mary Stell
The guys over at Dale's know their stuff! They are great at diagnosis and very thorough in driving car to make sure everything is fixed before they give car back. Trustworthy and good!
Jubilee Rapoza
They were helpful and professional. They worked with my schedule and fixed my car quickly and they even gave me a first time customer 10% discount
danny olson
Really trust Sam and Russ. Fantastic value and fast, honest service at a fair price. Wouldn’t take my truck anywhere else.
David Jones
I have lived in boise 38 years and have been to many different repair shops over the years but dales is by far the most fair,honest, trustworthy shop in town. They stand behind their work, fix what is needed and tell you what may need to be checked in the future. No up sell here. Just good honest business.
More shops should model the way dales does business.
Jules Roberto
Dale's is the only place I trust! These guys are professional, honest, and prompt. I have no problem taking them completely at their word and trusting them to do a quality job.
Rich Reid
I really enjoy dealing with someone I can trust. I get honest evaluations and recommendations. The work that I have them do is done correctly and I am always pleased.
Christioher M.
Dale's is by FAR the VERY BEST CHOICE you can make to have your car fixed. They are HONEST and FAIR. If you should be slightly confused about WHAT THE HECK IS GOING ON...they will explain it and you will become empowered to make a real CHOICE. You will be pleased by these trusted mechanics and have confidence you are doing the right thing.
Cass Brooks
Dales Auto was fantastic!!! They went out of their way to help my family in every way they could which made our car misfortunes bearable. I will be recommending them to everyone and just wish they were closer to where we live now.
Thomas Newby
I've been a customer of Dale's Auto Care for over 9 years. The mechanics at Dale's do good work. I've always been satisfied with the work I've had done there.
Barry Goldsmith
Great experience. Needed to fix my car to get back home. Sam was immediately available to read code and give me an idea what had to be done. Repair was quick, effective and fairly priced.
Taylor Coleman
These guys are great, had to get smog tested and repairs. They we straight up with me and didn't try to sell me anything I didn't need. Would recommend them to anyone!
Bailie Spivey
I use their services for any of my major car maintenance on all my vehicles and I’ve a had a good experience. I’ve also used their services for a pre-purchase car inspection and they’ve done a through job.
ckornak kornak
Great service!. Been taking my vehicles to Sam for many years with great results. Sam is an honest mechanic and usually can get the job done same day.
-Clay K
Vicky Croissant
I love Dale's Auto Care! Best place in town with the Great Employees! I wouldn't go anywhere else! They are trustworthy and will take good care of you & your car!!!
Nathan Landreth
I'm always pleased with the way I'm taken care of at Dales. Whether it's with my business fleet vehicles or my personal vehicles I always trust that Sam will be straight with me and provide the best recommendation.
Danny Hamilton
I have had very negative feelings towards mechanics my whole life because there are so many bad ones out there. My wife has used this place for her driving career I expected them to be just as crooked. I brought my car to them knowing it inside and out wanted to know what needed done. I knew it was fine but wanted a story of why I should work on my wifes car instead of them. after inspection nothing they said, oil didn't even need changed, it was free. Said bring it back by another time. We later had them do the timing belt on our 4.7 v8 four runner and they had the prefect price, did it timely and are extremely honest at every oil change. I actually tried to complain about these guys but I truly think this is a better buisness than most. Thanks guys
Mary Zimmerman
I've gone into Dale's about 4 different times. They are honest and fit me into their schedule at the last minute when something unexpectedly goes wrong with my vehicle. I highly recommend them!
Brandon Berry
Dales auto care priced out the competition, and got me in for repair 3 days earlier than scheduled. Very professional and warranty is great. Thanks Dales!
Jan Johnson
Very pleased with service. Everything was explained fully. Staff was there to listen and give advice. Will recommend them to others.
jeff kraykovic
My car was repaired for a fair price and in a timely manner. Sam worked with me in some less than optimal circumstances. I will use Dale's again!
Jacob Kenagy
We appreciate the team at Dale's for taking care of our needs. They are good people, and communicate well. Work performed has been terrific. Thanks!
hector aquino
Fixed a broken disk between engine and transmission. Excellent work
Daniel Hastings
I have to say these guys are very friendly and more than fair! A good honest car mechanic can be hard to find but I'll be going back to these guys for any problems that arise for me and my family with our vehicles at any future time.
Richard Boardman
They were honest and quick. They also didn’t try to sale me other stuff to fix like most mechanics will do. It’s a great place to bring your vehicle !
Joe Kerr
Only two shops in the valley to take your rig knowing you will get true mechanic service and quality the first time, every time and that’s Dale’s and Irish.
Best in the valley!
Joey McPeek
I was traveling across country and had some issues with my jeep as I was passing through Idaho. They were crazy busy but offered to help me in my difficult situation. I highly recommend these guys- customer service was impeccable.
Bryan Rupp
Can't recommend Dale's Auto Care strongly enough and I feel grateful to have mechanics that I trust to help me keep my cars running well. These guys are awesome!
Dennis Ross
I called in to Russ and he was able to get me right in and fixed my problem. They also were able to find and repair a problem that I was not aware of. I can see why they have been around so long and have such great reviews. DR
Anthony Gray
Place was great. Took care if all my automotive needs. Todd the front counter guy was awsome. Make sure to ask him about his Christmas tree!
Fred Noland
Sam, Russ and the guys at Dale's Auto are great. Very kind, and very honest. I have used them for years now!
Dale Hyde
DALE'S AUTO CARE has done car repair for me on multiple occasions, the work they have done is always professional to the highest standards, and I always know they will take good care of me!
Stuart Decker
Very pleased with the service. Todd and Sam kept me updated on the status of my car. Fixed quickly and for a reasonable price.
John Quinton
These people are awesome, the guy Sam took a photo on his phone of what was done and thoroughly explained it to me in a very down-to-earth way; most people would have just explained what you need what they can do in the very basics, but they seemed very outgoing and more willing to help then most of the other mechanics and I’ve gone m to
Bobby Salinas
They helped me during an emergency. Very fast, honest and kind. I was very pleased
charlie spencer
The staff at Dales were very knowledgeable and honest about the scope and cost of repairs. They followed through with quality work.
Dirk Anderson
Top notch, quick, honest service. When I can’t (or don’t have the time to) fix it myself I take my rig here.
lorie brown
Support local business. Shop and garage are clean and organized. Reasonable pricing and you can trust them not to rip you off and all around good staff.
Isabella Colón
I trust Dales completely! Honest and does great work.
Catherine England
GREAT service. Thorough and honest work. You can tell they truly care about their customers. Had a wonderful experience and definitely will be recommending these guys to friends and family.
Karla Herman
These guys are the best! They are fair, honest and even though they are on the opposite side of the valley for us, they will always be our car guys!
Rich Schell
I can always count on Dale's Auto for prompt and honest service. They have been keeping my cars running great for many years!
Jenny Hanson
Great service and very reasonable prices. I will definitely take my car there again!
M5 Performance Hydroplanes - Scott Meyers
These guys are really great.... One of my customers broke down while passing through Boise and the guys at Dale's did an outstanding job taking care of them. Thank you, I really appreciate it! Scott
Joshua Johnson
The guys all seem to do a great job. It’s never more than they quote me initially and their work has been top quality. I definitely recommend them.
Steven Sloyer
Awesome mechanics! They have maintained my personal vehicles as well as the fleet of delivery trucks at work. Highly recommended.
Greg Wood
Sam and his guys are great! They are honest, fair, and do whats right for their customers. Definitely will be going back!
Josh Schultz
These guys are super honest, had them charge the ac and check out a couple things. Came back nothing was wrong when they could have claimed otherwise. I'll be back!
R M
Everytime I bring my car in for maintenance I get a good explanation on what has been done and what to keep an eye on. I trust these guys with my vehicle and always will.
Joy Barker
Dales Auto Care is a great place. Good service and Emission testing too. 😁 …
Doug N
Got me in right away while on vacation and did work done right away. Got me back on the road. Very satisfied!
Paul Blaisdell
I had to get a used car inspected at the last minute on a Friday. They were courteous on the phone and got me in. They were thorough and helped me avoid a disaster of a used car!
Lupe Pena
I was out of town with had car problems and they had a full schedule but were able to get my car in and fix so that I could get back home,Thank you Dale's Auto repair shop
Girlieness 2323
Went to get new tires done on my car. It was super fast and i was in and out. Everyone was super nice. I highly recommend.
Pete Bo
The guys here do great work and go above and beyond. It's nice to trust your mechanic, I refer everyone I know to them!
Kenny Scrivner
Really a great shop they still pride in the work they do . Witch is really hard to find now days you can tell by the ciassick cars around there shop !!
Lee Lbs
You can count on these guys for an honest assessment of your problem and if possible, some budget-conscious ideas to fix your issue. I have had several cars repaired here and always had good experience with them.
Jake Wright
The people at Dales are not only incredibly intelligent and great at what they do, they are also men of character and integrity. I very highly recommend them.
Tammie
Awesome guys !! They fixed my truck fast and it was 200 to 400 dollars cheaper then the other quote I got in town . Highly recommend them .
Crystal White
Russ was VERY informative and VERY kind to letting us get an appointment, diagnosis and letting us know what we needed for repairs ;-) Thanks Russ, we’ll be back!
Nick Provenznao
The gentlemen at Dale's Auto Care provide first class service, every single time!
Stacia Kamp
This is the first time I have been tocthis establishment. I was treated with the best service. Staff if really nice, does good work, and has fair prices.
I will be a repeat customer for sure.
Thanks you!!
Jennifer Harris
Always nice and professional. We take all our cars there and have had No problems with them.
Cary Tilton
1975 I worked pulling weeds for Mr Dale guyer who.owned bck then called dealer's chevron station here we are 7 houses and across the street still there and bears the rightful owners name Dale
Burgin Phair
I love Dale’s! They did great work at a good price and best of all they got it down quickly!
Devin McCullough
Very kind and straight forward people they do good work at fair prices and in a very timely manner! Overall very satisfied!
Mike Campbell
They did a fantastic job on the clutch for my 07 jeep wrangler. Todd was very knowledgeable and helpful.
Jacob Keene
My trusted mechanic who I suggest to everyone. I have never been disappointed by the quality of service I and my family have received from Sam and his employees!
Jackson Sumner
Great place to take your car or truck! Called and got my car in and fixed in a day!! Great service all around !
Teresa Taylor
The quality of the service at Dale’s Auto is excellent....and the customer service is outstanding as well....I highly recommend them!
Samuel Drake
Best outfit on the bench. Friendly staff, accommodating, and fair. Perfect service and did what they said. Thank you Dale's!
Justin Sturgeon
Extremely knowledgeable and helpful. Went out of their way to explain needed repairs. Prices were more than fair for the work done.
Aleah Bennett
Always friendly and great at explaining exactly what is going on with your car. Sometimes communication is a little rough but always clear in the end. Will continue to come back!
Michael Mc Andrews
They found a part that didn't need replacement after they gave me the initial estimate it saved me $200 very honest I appreciate their honest and caring work thank you
Jeff Salmans
I always go to Dale's because they are up front and honest, and never try to convince you to do extra work that you don't need.
Devin Mccullough
Did great work in great time! They fixed everything I brought it in for and ran some other things past me and what they could effect, also gave me ideas to give me time on my other issues!
Steve
You cannot ask for better people. Let alone more qualified, knowledge technicians. Either/or would make for a great service company. Having both is unheard of.
danny Marcum
Best shop around, they are fair and honest!
Sally Stevens
Great customer service; professional and friendly. Service done on time and at a very reasonable price.
Kay Seurat Studios
These guys always take good care of my car.
Great work and reasonable prices!
Seph Johnson
Great shop, diagnostic was explained with great detail and performance was impressive.. Great attitude when I arrived and a smile.... I believe this shop is here for the customer and that was clear first impression....
LeAnne Poole
Everyone I talked to was so nice! it was a quick and easy experience. I'm definitely going back to Dales!
David Aranda
They are kind people and they try their best to help you when u really need it.
Anthony Luman
Best garage I have ever ben to they helped me answered every question I had I couldn't be any happier with my experience and they did a motor on my truck so it was a big job not just a tail light these guys are the best out I would highly recommend them thanks guys 👌👍 …
Max Held
Did an excellent job quickly and courteously. Highly recommended!
Edward Jatkola
When a surprise oil leak threatened to ruin the day Dales Auto Care squeezed me in and got me back in business in a matter of hours. Thank you for keeping us running!
Jessica Taylor
Got my car in quickly, diagnosed it, communicated with me along the way, and repaired it all within a very reasonable amount of time.
Scott Murphy
Amazing service men with hearts of gold
They got us fixed and on our way in no time at.
Les Backus
Very good. I will go back. Front desk guy was very knowledgeagle and fast. Kept me informed and made sure I wanted work to be done. Five stars.
vanessa Hall
They went above and beyond to help me out with my car. Very friendly and great service.
Jose Perez
This company takes pride on there mechanical and diagnostic ability as well as there honesty and transparency. Thanks Todd for the appointment.
Tom Jennings
Took care of my daughter’s car issues, good communication and were timely to complete the work. Will use them again as needed.
Tanya Pool
This was my first visit to Dale's. I will definitely return. Friendly, efficient and knowledgable. A neighborhood gem.
Jeff Rey
Great honest service very reasonable price with little wait time!
Justin Clemans
Sam gave me great honest advice - highly recommend!
Tony And
Great guys definitely helped me more than I could have asked for
Jeff Paulson
Great service, friendly, supportive, and trustworthy. They are my garage of choice!
Jack Keefer
Very professional, informative and customer friendly. Pricing was very fair. Looked for various methods to help reduce the final price.
Earle Swope
Sam is great to deal with and the shop does good work. Reliable, prompt, honest.
Walt Wasser
Took my vehicle in for an oil change and it was done quickly and everything checked out ok.
Trudy McGavin
They are trustworthy and responsive.
Roger Pierce
Did my emissions test there, it was $20 and it was pretty quick.
Erica Belieu
Best mechanic I have ever been to. The only place I will now bring my car.
Jennifer Svedin
Always great customer service and they take great care of my vehicles!
Mary Wright
Everything went well. They were very courteous and helpful.
Vance Russell
Dale's does great work. And I know that they're always honest with me.
michelle garrett
Dale's was great helping me with the inspection of a car great service thank you guys
Nell Voorhees
We are so thankful for the wonderful, trustworthy team at Dale’s’s Auto!
toni dragotoiu
Everyone was knowledgeable friendly and honest. Couldn't ask for a better mechanic
cathe machado
Awesome job on my car which needed a handful of things done. Nice job guys!
David Forbes
I was very pleased with the repair and the staff was completely professional
Patrick Sekely
Great experience with Dale's and especially Lloyd. Quick and affordable service. Thanks guys.
John Whittaker
Helpful, honest, trustworthy mechanics are hard to find. Dales Auto is that place!
Matt Keller
These guys have always done excellent work with superb customer service!
HQ Li
staffs are friendly and professional. High quality service and price is also good.
Theodore Baldi
Very professional. Great to work with. And honest. Thank you!!!
Daryn K
They were honest and not pushy at all. Great customer service!
Samantha Brown
Honest and fair priced. The best customer service I've had in a long time! Thank you guys!
wayne reggiatore
Very nice people, happy I had my truck service there,
William Davidson
Great service and trustworthy! My truck runs great!
Paul Hain
Very courteous and completed the job on time.
Jeremiah Sorrells
Amazing service and value. Great group of honest guys!
Jesse Attao
Trustworthy Work and Decently/Competitively Priced, Great to Work with
Derek Jordan
Sam, the owner of Dale’s is very professional, informative and honest.
gftaz
Fantastic and fast service, employees are very helpful at answering any questions you might have
Jim Multerer
No surprises. Quoted a price & stuck with it even though they added services that I requested.
Todd Price
Fantastic place to get your automobiles serviced. Honest and sincere.
Gretchen Jennings
Always friendly and explain car issues in a way that non experts can understand
Mark Slivkoff
They went above and beyond what I expected. Excellent service.
John B
They always are courteous and fair. Their work is top notch
Ben Miller
Great, friendly and fare
Neal B
Mechanics that are honest and explain things so you can understand your cars needs.
connor drollinger
Super professional and very helpful. Would recommend
Jacob Brollier
Timely and thorough work. Kept me well informed.
Susan Bodam
Very helpful and took good care of my car.
Rebecca W
Nice people, patient, takes the time to explain what they are doing and why. Will return.
Dale Cornett
Excellent, as always ... expert, honest, accommodating, and affordable service people
Tom S
Fair price for honest work! Thanx for being timely no bull business!!!!
Joe Marchesani
A+
honest, reliable, transparent service. 10/10 would use again and again.
Gail Marlin
They were very helpful and didn't try to sell me anything.
Dave Pena
An honest and good place to take your car
Quinn Skillin
Took awesome care of my van.
Linda Hall (Fairywild)
Very helpful will continue to use them.
victor Sperry
My truck would be in major trouble if it wasn't for these guys they got me out of a bind in a hurry thanks guys
Todd Fowler
Awesome everything, thank you guys.
Honest automotive shop!
Ron Pharis
Very thorough and professional. They get it right the first time.
chance Reed
Great place 👌 …
Chelsea Maroe
Great service, trustworthy management. Absolutely recommend
Dakota Pruett
Good prices, friendly employees and awesome service!
David Severson
Great shop, friendly people who know their stuff.
Eeman Zeeman
Prompt service, have been coming here several times before, will return in the future.
Richard Cashman
Timing chain, guides and camshaft phasers replacement.
Daniel duba
I like their service it was quickly and lovely thanks guys
Lance Pounds
Sam is best auto mechanic in Boise!
Paula Madsen
All the guys have always been honest and fair.
amy baldwin
Thank you for the exceptional care and service!
Joe Everson
Always good work, but more importantly, always honest.
Heston Van Evera
Replaced starter, needed done in a hurry, and they did.
Julius H L
They are professional. They did a good job.
Timothy Marsano
Very nice folks and reasonable prices.
Kenneth Morgan
Honest & does what they say
John Cole
The best! Sam is an encyclopedia of knowledge!
sean woodward
Best automotive shop in the valley!
Mike Roberts
Great service at a fair price
Charles Diemart
Great place! Honest people.
Markus L
Great service! Good people!
Cheyane Mark
There amazing and honest!
Peter Faletto
A rarity...an honest mechanic that works quickly!
Hannah Pennington
Honest, helpful and extremely proficient. Thank you!
Barbara Girard
Very pleased with the work done.
Ryan Clover
Great service and great staff to work with
Leah NIEMI
Fantastic service and knowledge as usual
Charles Wood
Excellent service and comunication
Don Nordquist
These guy's are the best!
جواد الامريكي Jawadkadhim
Ok nice place
Kurt Christensen
Great job as always!
king jray
Friendly customer service
Perla Vega
Very friendly service!!!
Darryl Beasley
Good answers Fair Deal
doug montini
Quick and easy
agent JFK
Trustworthy folks!
Phone Fgas
Fair
DirtyHairy Callahan
Honest fair
Miguel Antonio Sánchez
(Translation) Mechanics specialists in engines, boxes and air conditioners responsible and serious staff at your service!!!
(Original)
Mecánicos especialistas en motores, cajas y aires acondicionados personal responsable y serio a tu servicio!!!
Francisco Rogel
(Translation) He is very professional and honest
(Original)
Es muy profecional y honesto
Jason Staley
Philip Stringer
Mark Walter
Bill Peck