Reviews of NuVision Auto Glass. (Auto Glass Shop) in Phoenix (Arizona).

NuVision Auto Glass

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319 Comments

Auto glass shop

Auto glass shop

2929 N 44th St Suite 228, Phoenix, AZ 85018, United States

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Information of NuVision Auto Glass, Auto glass shop in Phoenix (Arizona)

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Reviews of NuVision Auto Glass

Elliott Menendez

The first time my windshield was replaced it was cracked during installation. They rescheduled and the second time they had the wrong sort at the appointment. I was told the tech would go back to the warehouse and get the correct part and give me a call back. I never heard back. I called again and set up another appointment. The tech just did the install and damaged my vehicle. The interior A pillar was cut with a Razer blade, my windshield wiper cowl was broken and hastily fixed with some super glue, and the cowl was never secured back with the bolts. * I just received a call from Lori, the Director of customer success who was very kind. She apologized and assured me they would make it right. I appreciate the quick response! ** NuVision went above and beyond to rectify the issues I had. They expedited replacement parts and installed them in a timely manner. Sometimes things happen and I was very pleased with their efforts. I would not hesitate to use NuVision again.

Joselyn Santo

I went with NuVision to replace my windshield recently. Can you believe I had 2 rocks hit the windshield of my brand new Toyota 4runner within weeks of purchasing it!? The representative that I initially spoke with was very nice and empathetic. The representative that helped me set up the replacement with my insurance was efficient and made sure I fully understood the process and what to expect moving forward. Lastly, the install with technician Alan G was great as well. He came to my house for the install, was kind and very quick! After that, he handed me a check for $125 and I was all set. Will definitely use NuVision again 👍👍

Fred Ingersoll

Awesome customer service and Leon was polite and professional during the installation. They even helped me with the insurance company that messed up my claim. I always wonder who to call when I have a claim, from now on it will only be NuVision. 😀 …

Melissa Osborne

I am very pleased with my service with NuVision Auto Glass! They returned my call on Friday and came out the very next morning to install my windshield by 9:30am. Juan C. did a great job assisting me with my issue. Literally took 20 minutes to install and done. I highly recommend this company. I just referred a family member to them as well. 👍

Dante LoPresti

Jesus Leon showed up sooner than expected. Unfortunately, it was raining so I had to arrange for him to work underneath the neighbors parking structure. He was patient and understanding. He worked very quickly and with precision. I was a little skeptical of going outside of my insurances recommended company, but it was worth it—and the added bonus of $100? I’d rehire Nu Vision and Jesus Leon without hesitation.

Rob Brown

Very easy to work with. Scheduled me right away. Did a fantastic job. Great incentive. Above and beyond. They even cleaned up/mitigated the hack job a previous installer had done. Very pleased. Will never get glass anywhere else now.

Mike Kroeger

After another company left me high and dry by bringing the wrong windshield out twice, NuVision stepped in and hit it out of the park for me. They gave me a slightly higher rebate than the last company, and also a nice gift card to a restaurant off Val Vista. The service tech could not come at the time that I needed him to on a saturday because I scheduled on a Friday evening. He worked with me and was able to make me his last installation of the day, allowing me to get the things done for my business that I needed to. Overall, this seems to be a very easy and straightforward company to deal with. Thank you!

Mark Church

Luis F did an AMAZING job helping me get my window replaced.... There were so many places we had to call to try to get coverage answers.... He was so patient and worked really hard to help..... Thanks to him we were successful. BTW ....Eli was an awesome installer Overall a fantastic experience and will always go with these guys for replacement

Foodie123

I contacted this company for a windshield replacement if you're in AZ you'll eventually need one. I was explained everything no force selling they confirmed everything with my insurance company and scheduled it for the next day 9 am my installer Ricardo Talavera gave me a follow-up call to confirm our appointment he was prompt and completed my installment efficiently and I was back to work in an hour. I give the whole experience 5 stars!

Marky Villaverde

Well the 2 Guys that arrived (Juan & Rafael) were very professional & cordial in addition to displaying that They really knew what They were doing !! Sorta' unfortunately, I'm a chatty Patty, in that while the replacement happened I did bend Their ears just a little bit. They were very warm in the conversation while They took care of business & in short order the replacement was COMPLETE and very well done !! I don't have windshields replaced often However, the next time I have the need I will certainly be calling on NuVision Auto Glass for Sure -B Well.

Ju Keener

Installer was quick and the install was perfect. The customer service rep took care of an issue with my insurance company called me right back and scheduled installed. By far my best overall experience with a glass company. The best.

Jayme Aaron

NuVision was amazing! First off the customer service was beyond insightful and understanding it took my insurance almost a full two weeks before they gave us a claim number but during the wait time nuVision was super nice and even tried helping speed up the process. Jorge was our technician and he was quick and efficient and super friendly!

Garo Rolnik

I’m a 62-year-old male I’ve lived here and Arizona since 1969, I’ve had many windshield replaced because of the rocks on the freeways and the road damage to the front windshield, but this company was one of the best, and their technician was on point big-time, very professional And cleaned up after himself. Great job folks. 💪🤙❤️🤔 …

Brittany hoagland

They were awesome! Helped me the whole process. I’ve been needing to replace my windshield for a year there was a large crack going all the way across it but I was too busy. They came to my door walked me through the process and my windshield was fix the wry next day!

Nicole Courtney

I recently used NuVision auto glass for the 2nd time replacing a windshield for me. They made the process easy from start to finish, helping with a 3 way call with insurance and handling all billing/paperwork directly with insurance. I think their rebate for customers as well as the free dinner voucher they give you (right now at least) for Rodizio Grill is a nice touch for client appreciation! They completed the replacement in only about 40 minutes also it was an easy process and I'm happy I used them a second time!

Charles Bryels

A big 5 stars to Nuvision for the excellent service and replacement window installation. The folks on the phone were awesome and Hector (my installer) was 100% professional. Finished the job quick and was real informative on the next steps. Thanks y'all!

Idk

I had a great experience. Everyone that I communicated with through the process was very polite and professional. I would like to recognize Jaime, the technician that replaced my windshields. He was friendly and provided professional installations.

Don yancey

My experience with NuVision has always been a good one. Not only do you get great service and a nice check, but you also get to work with Lori. Her excellent customer service keeps me coming back. Great work NuVision!

Lexa Estrada

Great service all around! Hector was a great technician and did a great job. The customer service representative was great and efficient and getting my rebate back and a free dinner was a great addition! I will definitely be using them again!

Carli Noel1

I have used this company the last three windshield replacements that I have needed. I’ve always had Hector C come out and he’s always on time and works efficiently to get the job done quickly! I will definitely use this company in the future!

Joylynn Wynkoop

Have used before and didn't have the greatest experience. Took another chance and had technician Jesus Leon. He was absolutely. Did a great job and even fixed a mixed made by the previous technician. Great experience

Adrian Ciampa

Could not meet their own appointment times. Rescheduled twice, and after the 3rd failed appointment, I told them to cancel the service request. I was recommended by a neighbor, and was hoping good things. Whoever the scheduler is needs to do a better job. I understand things happen, but the appointment window is 4 hours, that’s plenty of time. Communication would have been helpful also, but was not present, I had to call in to request updates. I scheduled with Safelite, pretty sure they know what they’re doing. Update: I canceled appointment with safelite. Nu vision called me back, apologized for their late appointments, offered more on the rebate, and asked if I’d be willing to give it another try. I agreed. They came out early this morning, install took about an hour, but everything went well. Thanks Nuvision.

candice young

I love my new windshield. The professional installation to the original mustang windshield was a wonderful surprise. I have used multiple companies and never had a mustang windshield for a replacement. Customer for life

Austin J

I woke up in the worst mood because the check I was given to choose this company said the payer cancelled the payment so the bank took the money back and made my account go negative. I called customer service and they were only going to open up a ticket so I asked to speak with someone that could do more. That’s when I got connected with Lori Purtill and I couldn’t have been more thankful that she was the one helping me with this. I felt with Direct TVs customer service earlier this month for a similar situation involving money and I still don’t have it back but Lori went above and beyond and made sure that money was put back into my account before I got off the phone. She went above and beyond by figuring out that it was due to a lost check book that they had to cancel and mine was unfortunately involved in that but that’s not an issue when You call and they resolve it with you on the phone right then and there. If you want a company the has employees like Lori that can help when things go wrong, choose nuvisio they take care of their customers

Joab Grijalva

Jesus Leon was great very professional and friendly. Got my windshield replaced in my house and he worked around my very busy schedule. Would definitely recommend Nuvision Autoglass especially if all there workers are like Jesus.

Chris McCabe

I had a great experience with Jaime, I was going to reschedule because I got called into work but he came up to me and did a great job, and by that I mean he was professional and quick and clean. Definitely will be the ones I call next time👍 …

Mike Atencio

Outstanding customer service!! Professional, on time, accuracy all on point. I have been using NuVison for years and Eli is by far the best installer!!! Make sure you request him! Thank You Mike Atencio Valley King Properties

Michael Colletti

I had two windshields done here and they were fantastic. Chayanne and Victor did an amazing job. I would highly recommend them and Nuvision for any of your windshield needs.

Patrick Hickey

Did a great job for me, two times now. Great service all the way around. Excellent customer service and follow-up. Don't know who the other Patrick Hickey is writing a reveiw for, but my experience with Nuvision has been excellent all the way around !!

Chantel Marquardt

The Service Technician Ruben was extremely professional, knowledgeable and explained the procedures thoroughly. I recommend this company. I did receive the incentive check of $120 after completion and an email for the free meal at Rodizio Grill the same day. Great job Ruben!

Ed Ohrns

Process to schedule was easy and fair. What I appreciated is the fact they were able to calibrate the vehicle after replacing the windshield on the same day! This is a timesaver.

Victoria Erazmus

Fast, friendly and efficient. Auto glass replacement at the Tempe location

Robert White

Dealing with auto issues is 1 of my least favorite things but each time I have gotten my windshield replaced (3 times in 3 yrs) the process is so simple and painless!!! I highly recommend NuVision to people all the time as a result!!!

Callie Fitts

Scheduling was smooth both times. When I needed to cancel same day and reschedule, that was easy as well. And I get paid for using them!

Lidia Sanchez

I Recently had my windshield replaced it was so easy to schedule an appointment and fast. The day of my appointment the technician (javier) who did the replacement was so nice and even get me tips like rolling down one of the windows about an inch just so the pressure would and the heat would not affect the windshield. I'd like to say I'm really happy with the service I received and I also noticed that the windshield was replaced it was the maid and model of my car which I had my windshield replaced before and it was just a cheap windshield but that wasn't the case Thank you!

Ciara Petri (PetriDish89)

Amazing!!! Customer service was beyond expectation. Everything for my windshield replacement was set up in minutes. Due to an emergency I was not present when Luis G, the technician, arrived, however he was kind enough to proceed with the install and secured my key and all documentation for the service when it was completed. 10/10 would recommend and use again in the future

Amy Whitney

Harold went the extra mile to install my windshield. I was a couple of blocks from my house when he came to my house. He called to let me know he was at my house, and was friendly and willing to meet me at a different location to complete the job. I appreciated his kindness and flexibility. The windshield was installed correctly, as far as I can tell. Not a Mercedes-Benz label, but seems to work well. It’s been a few weeks since installed.

Desirae Archie

So I have used this group maybe four times now and 95% of the time I've never really had an issue thankfully. The technicians are always very nice they do their job I get my car recalibrated and everything is great. This last time I used them I had a questionable experience just because the technician had forgotten to replace the bracket that holds my front camera in my car so they're unable to recalibrate the camera afterward. I was told the part was ordered and they would reach out to me so on so forth two three weeks later it hadn't been done I'd call into the main number they'd escalated ticket for my part nothing was done, I called back and emailed I believed a few times and finally got a hold of the manager who assured me someone is going to come out fix my issue and it should all be great. The person they sent by the name of Cheyenne he was very helpful, indicated that the notes didn't state what was the problem although I've called in numerous times before and was told that my account was noted. Thankfully he was able to get the part from the dealership and reinstall the bracket to recalibrate my car. It was an all day effort and I appreciate Cheyenne for keeping me updated all throughout the process. I would recommend NuVision but please be sure all parts are reinstalled to avoid my issue. Thanks.

Wylie Tompkins

All installers to include Ruben and Javier were professional and polite. The only issue is the communication process between appointment indivduals and installers. Day 1 Ruben came out and installed my windshield but part gave him a wrong side window. Day 2 Javier was scheduled to just do side window, but his work order also stated windshield. All in all, it got done within a week of said issue and pleased with outcome.

Rich Alvarez

I was essentially paid to replace my windshield! If you have full glass coverage, call them, the cash back isn't a scam. You do have to spend some time on the phone setting everything up, but its totally worth it! Showed up with a check and good working attitude!

Dana Woods

Javier A. showed up and showed out!! What an easy, smooth process!! I will never use another company to replace my windshield! My family will only use NuVision Auto Glass! Thank you so much and thank you Javier! You are the best!!

Patty Brady

Ricky O did a wonderful job installing my windshield. He was thorough and his customer service was wonderful. Laurie in the office was very nice as well.

Lester Kilpatrick

They did a great job as always. The tech Ricky R called and was running ahead of schedule and I was not at home. He offered to meet me at my barbershop and did it while I got my haircut. Great customer service.

Carlos Alcaraz

The technician Joe was very pleasant, and very professional. After the installation was completed, he gave me thorough instructions on what to do, and what not to do for the next few days. The windshield looks great, and now I can go wash my car.

Alisha Fisher

I am updating my original review from 1 star to 4. Originally we had filed a claim through this company in July of this year and went for 2 months with no communication from the company regarding when the glass would be replaced or why there was a delay. When my husband called we were given what we later found out was false information that our glass was just barely ordered at the end of September. I got into contact with the head of their customer service who was very transparent, helpful, and apologetic for the lack of communication and the issues we where having. She took the time to listen, research the issue, and found a very appropriate resolution for all involved. Even explained to me that the incident was going to be used to further train employees to prevent it in the future. For these reasoms i have taken back what i originally said about the company, because I can apprechuate a company who owns their mistakes. Makes them right, and uses that situation to improve rather than blaming the customer. 4 stars, would use them again to give them a chance to show the improvements.

Zenya Weatherall

This company is horrible. They came out to replace my windshield and did not do a good job they have now been out 3 weeks in a row and I'm on the phone with them again. I warn everyone street clear. Nothing but issues. Poor customer service as well. Update: the director called me and made it right. They sent a new tech who was kind, patient, and helpful. Not only did he fix what the previous tech was unable to he took the time to explain to me what he was doing. Lori was also very compassionate and apologetic that customer service hadn't been up to par.

David Gonzalez

I had nuvision replace my windshield at my job site, Ruben did an amazing job at installing my windshield. Scheduling my appointment was easy and the service was great. Thank you nuvision.

Matt Watson

Chayanne clearly explained what I should expect to see after the windshield replacement and walked me through what he found afterward. The new windshield is equal in quality to the one that was replace and appears to have been installed with no issues.

Katrina Kelley

Great service! Every one was super helpful. Chayanne helped replace my windshield and was very detail oriented. The woman working in the office was also very kind and helpful :)

jaime reeves

The gentleman that helped me on the phone with my insurance was helpful and not pushy. The schedule person was nice and worked with me and my job location. The technician was fast and friendly. Overall no issues or problems.

Aubrey Arnold

The entire experience from start to finish was a smooth and easy process. The technician Chayanne was more then helpful and got the job done quickly and efficiently. I am very satisfied with my windshield replacement and I have already referred others to contact you for their windshield needs.

Jared Stark

What a great team... Scheduling was easy, installer Jorge was on time and even texted me when he was 20min away. The heads up is really a silent bonus. The installer you could tell with his work knew what he was doing and very professional. Def recommend.

Tami T

Jesus M. Was polite, explained the process well. Win over my vehicle to make sure there was no previous damage or pointed out where there was. then quickly installed the windshield without a hitch and had my check ready. I had to callback to get the appointment finalized but they were busy and it was quickly set. Have had it through the carwash many times and the storms without issue. This is actually my 3rd windshield from them. Would call for my next one!!

Marcos Cordova

The people and the service from this company was awesome. Vanessa and installer Javier A. took care of everything quickly and painlessly. I would strongly recommend this company for your windshield replacement needs. Thanks guys I appreciate it 👍🏻 …

Monique Hill

Hugo was the best! So easy to comprehend with! Made sure to call me to tell me where he was on his route! I really appreciated his work! Really recommend!!

Alicia Douglas

I cannot express to you enough how awesome Nuvision Auto glass is! Javier the installer has been the one that comes out every time for my family. I believe I have had four windshields replaced with Nuvision in the past 3 years. Javier even remembered the first time he replaced my husband's front windshield. It was like a family member that we see once a year but remembers the first conversation! Javier was professional, kind and so helpful. He let me know there are some things that I may need to replace other than my windshield to make sure we were safe. There was no upselling of any kind, just caring for our family and keeping us safe. Every time I called Nuvision somebody answered right away every time and walk me through the whole process. They told me what I can expect from them and what they need from me without me even having to question what needs to be done next. Covid hits and it was so hard to find our windshield. They informed me every step of the way and updated me before I even had to call back and ask for an update. The prices were amazing and with my insurance covering everything I even received $125 back along with a free meal at a top notch restaurant! I honestly wouldn't care about the money or the restaurants if service sucked. The service was amazing and the added bonus of that extra cash in hand was like the best icing on the cake. My insurance is trying to get me to go elsewhere so it's cheaper for them but no matter what I will never go anywhere other than Nuvision thanks to Javier and everybody in the office that took care of us. You need to clone Javier because you can't find anybody better than him!

Deejon Rice

Javier Atondo arrived to my house on time and even called 30 mins prior to arrival got the windshield replaced fast and efficiently and let me know about a small damage that he was able to correct easily to ensure the windshield fit properly. I 10/10 would use NuVision the next time I need a windshield replacement or anyone I know that needs one will be recommended and Javier will be requested. Thank you very much for the excellent customer service! -Deejon Rice.

Brenda Ellison

Hector C was prompt and did a very good job. Excellent service. Took the time to explain what I needed to do after getting my windshield replaced. Would highly recommend this company to my friends and family.

John Bloom

Well experienced technician. He did a great job. Everything seems to be working as it should. Will know more when I get a chance to use my cruise control.

robot boss toy channel

very friendly good customer service above and beyond I would refer customers to get there work done there...the two guys that helped me they where awesome they are RICKY O.. AND CHAYANNE.. when you go there ask for these two guys there best so far that I had for customer service thanks guys appreciate everything they done for me

Lcksmth13

I recommend new vision auto glass to anybody needing to replace their windshield. I received a check for $117 and the free dinner at Rodezio Grill that they talk about.. The installer Javier A. was really nice and did a great job.

Al

Man the fellas were very quick and professional. The young lady up front had good vibes and convo. I recommend these guys to all!

Ernie Lozano

Cheyenne did a great job nice clean work and Ricky as well they're very friendly they were nice and they even showed their Mexican lunch with me

Shade Herring

My agent was awesome. When my window was replaced, they was damage done to my cowl and my ti t strip was not reinstalled. My agent Vanessa quickly got me reimbursed for the strip and had a new cowl… She said she would handle and she went above and beyond.. will definitely refer other to this company. Stephan Herring

Daniel Sanchez

I have replaced 3 different windshields with them and man everytime they are the best. They know what they are doing. I had a little schedule mishap with one of the vehicles and they were so quick to fix it. Best customer service. This is the place to go when replacing your windshield. It definitely is for me.

Randall Brown

Luis and Joe were great to work with. Luis was great providing a time that worked for both my wife and I which is not easy to do. Joe did the install with precision and care. The window was so clear and that's not always the case. We had 2 windows replaced by other companies that were less than original with scratches on them. This window was perfect in every way! Thanks for the best service and we would recommend you every time! Thanks

aj Qader (Joe)

Lori at Nuvision is amazing and deserves a huge raise the overall staff amazing as well love the work that they did phenomenal

Jade

Professional and efficient service. They came to my work to replace my windshield. The technician came on time, after calling me 30 minutes ahead of time. I am very happy with their service I referred them to my friends.

B

I had never needed to get a windshield replaced and didn't know what to expect. I have a zero deductible glass policy so I shopped around to get quotes on rebate offers. I had 2 other companies that promised a certain amount but when it came time to do the install, their rebates suddenly dropped. Not only that but they both waited 5 days to tell me. NuVision did not. I received the amount agreed upon and the install was completed the morning after I called. They did have one of their affiliates do the install, which I was a little nervous about and came to find out that it's how most windshield companies do business, but they arrived on time, with the rebate check presented first, before the tech even got started. He installed my windshield quickly and it appears he did a great job. I just let him use my garage for shade, which he appreciated. He forgot to attach those little rubber braces at the bottom, but when I pointed them out, he gladly apologized and fixed them. I was very happy with install that I shared some of the rebate with him, which he also appreciated. While we were filing the initial claim with my insurance, my insurance agent said some confusing things, which NuVision explained to me. My insurance didn't contract with them so my insurance didn't provide a warranty for the new windshield. NuVision offered a lifetime warranty that covers installation and chip repair I read many reviews from major companies (safelite, ahem) and the others I spoke with just left me dangling. I'm glad I went with NuVision and I suggest you do too, and save yourself the headache the other companies provide happily.

Rebecca Quinn

The installer was on time, friendly and dad a great job. NuVision was accommodating, they scheduled the installation at my home on a Saturday without any issues.

Preston Stapley

I am very happy with both windshield replacements. Brandon was super professional and his communication was exceptional giving me a heads up for each of the appointments we had scheduled for each of our 2 vehicles. It always instills confidence when you feel the installer is professional and everything is done in quality manner.

Michelle Chaparro

Couldn't be happier with me experience! They were amazing working along side my insurance provided & I was able to have a next day fix! Professional & friendly, definitely recommend!

Shawn Gallo

This is the 2nd time I've used NuVision for a windshield replacement. Insurance approval, scheduling, install, and follow up safety feature calibration went smooth both times. Both windshields were installed correctly and did not leak.

Audry Patterson

My tech was fabulous! Only issue I have had is that immediatelyafter tech left my dog ate my refund check. I called immediatelyand was told another one would be issues. Its been several weeks with no refund. No return calls.

Gina Pieranunzi

Jaun was my tech and he was on time and efficient very nice guy with the windshield looks great and he made the process painless!!

Lisa Ladd

This place was awesome..... David P did my install he was great. Came on time to the appointment . Was very efficient, had me in and out in less than 30 minutes. Kudos to you David P great job!!!!!!!!

Gregory Urpman

Mr. Juarez has just showed up and was very professional installing a windshield in my 2009 BMW. I am extremely satisfied

Adam Eklund

Would be 5 stars if there was more clarity provided about the amount of appointments needed for a window replacement that required calibration (2). First appointment was rescheduled due to representative being overbooked for day. When rescheduling appt it was determined that two separate appointments were needed. Would have preferred to have known that with initial phonecall setting up appt. Also would prefer that it didn't require two appointments if that is able to be avoided.

J M

Chayanne was great, showed up and had the work completed in a little over an hour. Even calibrated my vehicle, when it wasn’t supposed to be done for another week after my original appointment.

SuperMarshaw

The technician was prompt and professional. He was great. I will definitely return to Nu Vision for any auto glass needs in the future.

Lisa Startzel

Installer was super pleasant yet professional, very experienced and knowledgeable, explained everything he was going to do clearly. Finished timely and neatly. I highly recommend NuVision Auto Glass!

Tyler Carey

Lori and the customer service team are fantastic. You can tell they really care about their clients and will treat you like family!

trina smith

Hugo was kind and polite & he did an excellent job. I would definitely recommend! Five Stars!

Krystal Chambers

Luis G. did an amazing job on my windshield and would definitely use this company again in the future and recommend to anyone in need of a windshield repair.

Jason Alvarado

These guys do an awesome job. They made the experience quick and easy. Customer service was exceptional. They helped me navigate through the insurance process with ease. The technician who installed my windshield was extremely professional, he kept me up to date through the whole process. When the work was complete everything was put back into place properly and was clean and tidy. I will definitely use them the next time I need work done.

Mary Montijo

Ruben M was on time and polite, he fixed my windshield and gave me instructions for after care, very good job!!! I referred another person right away

Ron DiGilio

They were great throughout the whole process, helped me file the claim through my insurance company and guided me the whole way. Once I got the glass inspection done (which my insurance company required and set up) the work order was sent to NuVision and they scheduled me right away for the next day. The installer was in touch to let me know he was on his way, and got the job done in less than 30 minutes. The glass looks great. They also offered awesome incentives. Thanks NuVision, I hope a rock doesn’t crack my windshield anytime soon but if it happens I now know who to call!

Deserae Tejada

The installer I had was Jesus . He did such an amazing job. He was on time, professional, he took his time and replaced my windshield with such care also did the calibration . I highly recommend this company for windshield replacement . It was my first time using them and I was very pleased. Will use again for sure . Pssst request Jesus L. He was awesome!! Thanks again.

Nereida Ochoa

The windshield replacement was quick and easy! Great service. I needed a copy of my invoice and when I called their service dept, a rep named Vanessa went out of her way to make sure I was taken care of. She was kind and professional- It’s not every day that you come across service like hers, so BIG shout out to her!! Def recommend this place.

Mark Russell

Installed my windshield quick and easy! They pay attention to detail. Noticed my wipers were hitting the hood of my car and adjusted them for me. Called me when they were outside I unlocked my car. The they called me in a 30 minutes when they were done and had my rebate check ready, my papers ready to sign, told me what to do to take care of my glass and was politely on his way. Great service. Great job. Overall 100%

Justin Pont

Worked with this company for many years now and have had Robyn help me out today and her customer service was top notch. She was a pleasure to work with today. Highly recommend this company for all windshield replacement.

Vanessa Cortez

This is the only company I've ever used for my glass replacements. Everyone is very professional & helpful. They make sure to follow up with you & have the best communication. I would recommend them to anyone who needs a reliable company

Michael Larkin

I own a detail shop and often have these guys replace windshields for our clients' vehicles at our shop. Additionally I've had them do a few personal replacements. They are always punctual and do great work. I've had nothing but awful experiences with Safelite. NuVision is in a different league altogether. Often clients ask us to refer them to glass replacement services. I am extremely careful about referring our clients to other businesses because in doing so I am putting our reputation on the line as well. I have no problem referring anyone and everyone to NuVision.

Sarah Dacey

NuVision Auto Glass has a wonderful friendly staff. They made the process of filing my claim so completely stress free. Carlos Maltos, who replaced my windshield, was a delight. He came with a huge smile on his face and a really good attitude. It was honestly refreshing to see. The work was done fast and the window looks beautiful. I will definitely be calling NuVision for my future auto glass needs as well.

Tiffany Faniel

Luis G WAS SOOOOOOOO AWESOME! He not only did EXCELLENT work, but also worked with his co-employees in finding the best windshield for me. He deserves a raise! People like Luis is the reason why I keep coming back to NuVision!!!!!!

shiloh .b

I was very happy with the service I received. I was deceived by another company and this company followed through. So thank you. They also were very helpful dealing with my insurance. The tech Roy came to my work to do the install, it started sprinkling so rather than reschedule he suggested we move my car to the carwash across the street since its covered. It didnt take long before Roy had the new windshield in and it looks amazing ! No issues or problems at all! Its like my car got contacts! I couldnt believe just how bad my old windshield was, til I looked through the new one. As a cherry on top they actually paid me 100.00 for choosing them ! NuVision Auto Glass was great, highly recommend them! Thanks Roy!

Lindsay Edwards

Jesus Leon did a great job. He arrived on time, and was fast, friendly and professional.

Alyssa Dalen

I got my windshield replaced by Ricky weds and he did a great job! He was super fast and my window looks great! The phone reps were knowledgeable and help me to take care of the whole insurance process. They made it super easy, I will definitely do business with then in the future. Thanks again Nuvision!

Cyn Sanchez

Arturo, the installer from NuVision Auto glass and the gentleman with him were absolutely wonderful. Arrived as scheduled. Had BOTH vehicles, one is a Sequoia, done within an hour. They did a beautiful job! You could not even tell that they had been there (a different company that we used last time end up with tech getting glue on our garage door) Also it was nice to have been contacted and scheduled within 2 days!!! We are very happy! We most definitely will use NuVision Auto Glass for all our future needs, Thanks guys!

Shelby Melin

My husband and I have used NuVision a couple times with both of our vehicles. They are always professional, outstanding and true to their word on everything aspect of the job. Jesse was on time, very polite and had the job done quick and efficient. I would definitely recommend this company to anyone I know that needs their windshield replaced :)

lori thomas

Vanessa from NuVision went way above and beyond for Us. She was Absolutely Amazing!!!We had issues with our insurance company and Vanessa swept in and resolved everything. I have not received that type of customer service In years. I was in customer service myself and know Great Customer service and for her to go above and beyond was so wonderful in this day and age. Thank You Vanessa for being Our hero😃If I was rich I would give Vanessa a million dollar tip😃We would also like to Thank Arturo the installer and the two gentlemen that installed our windshield they were Amazing as well. Thank You NuVision We will never use anyone but NuVision for Our windshield needs😃

Malissa Perez

Luis G was amazing. He made sure to leave the replacement and replacement area in better shape than it was before. I appreciated that he noticed and pointed out a few of the plastics around and other loose pieces connected to the window and said he would try to glue or fix them for me. He was very friendly. He finished the replacement in no time. Thank you for taking good care of me Luis!

Heather Migliaccio

I have used them in the past, I had a terrible experience. I tried them out again because they were the easiest to get through to my insurance company.. This time I was very happy. Robert was on time, brought the correct windshield, brought the check, very communicative, no mess left in my car, and quick and easy installation. Thank you very much for redeeming yourself. I will be sure to use them again.

Amanda B

The gentleman that came to replace my windshield was early, which I really appreciated. The installer tried to call before arrival but I was not near my phone. The company cared enough to ensure I'd have my windshield installed on time that they called from other numbers and text messages. I really appreciate this because I don't answer numbers I don't recognize. I highly recommend them, they were on top of things from start to finish and delivered on every promise made. 10/10

Michelle Schiliro

Hector C was professional and courteous! He and his helper were super fast and so nice! I will definitely recommend them and this company!

Natasha LeMay

Called 03/29 to finalize an appt for 03/30 with the arrival window of 8am-12pm. I received an email confirmation as soon as we hung up the phone, but then received another email within seconds stating I needed to have an inspection done prior to getting the replacement, per my insurance requirements. We were all on a three way call(my insurance, Nuvision, and myself), and there was nothing mentioned of an inspection needing to occur. I responded back asking if that meant my appointment was cancelled. No response. 03/30- I call at 1:10PM asking if they rescheduled the appt or what was going on. She called the installer and said there was an issue with a previous install he will arrive in 30 minutes, and install will take one hour. I understand things happen, but maybe a simple 10 seconds phone would be sufficient. I told her if he can be there 2pm it was fine as I was needing to leave work at 3pm. 2:13pm called back to reschedule- they apologized and reschedule for 03/31- 8am-12pm. 2:30PM- Installer shows up. I told him I reschedule and needed to leave by 3PM unfortunately. Andre got my install completed within 30 minutes, clean install, extremely nice, and apologized for an issue that wasn't his fault. 3:23PM- Nuvision called to reschedule the booking. STOP OVERBOOKING YOUR INSTALLERS. They are the ones that have to show up and deal with your booking issues. 3 Stars- for an amazing installer and getting me booked next day. -2 Stars because no one is scheduling department knows what is going on.

PJ Schuweiler

Ricky T did a great job and I appreciate that he let me have me a sufficient heads up before he arrived to swap my windshield. Nuvision’s customer support was helpful and easy to work with in the scheduling of the appointment as well.

Amy Prigmore

I have used NuVision twice in 6 months. Once for my windshield and once for my back glass. Quick and efficient. I went through my insurance and had no issues. Great professionalism both times. Would recommend to anyone needing glass replacement.

Priscilla Ladd

I have used this company a couple of times and always had a great experience. Both my vehicles needed new windshields and with NuVision I was easily able to schedule them at the same time and again they were early and done quickly. I will recommend!

Ben Lam

Fast and good professional service. Also super fast to sent reward and restaurant voucher to customer. Fully recommend for everyone.

Taylor Goto

These guys are amazing. Extremely friendly, polite and professional to make replacing my windshield easy. Every employee who’ve I communicated with has gone above and beyond. Starting with Robyn who is extremely helpful in getting you all set up with your insurance details and making sure they comply with your needs. Vanessa, who is on top of communicating with you in scheduling your install and providing updates of eta. To the install team who works quick (*and may I mention wear masks!) All in all, can’t recommend this place enough!

Judge Cristobal

NuVision Auto Glass really helped me out! I needed help replacing my windshield and I am thrilled with how everything turned out. Setting up an appointment was quick and easy with the help of Jesse and Vanessa. They answered all of the questions I had and even helped me fill out a claim with my insurance step-by-step. The technician was very friendly, professional, and the entire process took under an hour. I am very satisfied with their work! 10/10 I will use NuVision Auto Glass’ service’s again in the future!

Pete June

I received a text from Brandon at Nu Vision telling me about the great deal they have for getting my windshield replaced. I usually ignore such texts, but since I did have a crack in my windshield I figured I’d give them a call. I scheduled the appointment but then had to reschedule and that was no problem whatsoever. The entire experience from the first text through the installer finishing the job was wonderful. All the people I dealt with could not have been more pleasant. Thanks for the great service. Also, thanks for the nice check.😃

Sara Neuhaus

My service advisor Robyn was amazing. They coordinated with my insurance company for my claim, and had a new windshield installed in 3 bd. That included the time it took for my insurance adjuster to come and inspect my damage. I could not be happier! The technician was energetic, polite, had a great sense of humor, and performed an amazing replacement service. I highly recommend using this company for any glass replacement needs.

Victoria Santiago

Excellent service! Windshield looks great. Check in hand at install and free dinner! Special thanks to Brandon my service adjustor who took the time to work around my work schedule to get everything set up. I have already recommended them to others!

BlackMeowX

I was very skeptical about this business but I'm glad I went with them. They were very friendly when they came out to install my new windshield. The first time , the adhesive was not working and caused issues with my camera, I called back and they had Jesus Leon come out and inspect and he was able to replace my windshield with the correct one and he even did the calibration. He walked me through the steps and informed me why my camera was having issues. He was knowledgeable and professional. I would recommend this guy over any other worker there.

Gary

I had a great experience working with Robyn. I had two windows replaced. The first vehicle was easy, Cezer window tech arrived on time did a fantastic job. The insurance company was having issues with the second vehicle. Robyn and her patients was able to deal with the problem and was able to get the authorization. I really appreciate her time doing that. She is awesome and very professional. I recommend NuVision to everyone.

Boris Gleb

I reached out to NuVision by text when my SUV was hit by a rock and cracked the windshield and my advisor Jori got back with me very quickly. He did an incredible job with setting up my windshield replacement for my 2010 Mazda Tribute. There were features that my original windshield didn't have and he noted what I was looking for. He set up my appointment to suit my schedule and got me to an insurance claims specialist to handle my insurance covering the cost. The new glass came out as scheduled and it had all the features I wanted. It was all handled very professionally and very friendly and was smooth as silk. Jori did an awesome job and NuVision is where I'm always going for my car glass issues and I'm letting my friends know about them too. Thanks for everything!

Bianca Feldkircher

I had a great and easy experience with NuVision Auto Glass. I worked with Ty to set everything up and he was professional and in great spirits. They came on time to replace the wind shield, did an awesome job, and we even got some money out of it. It really was an easy reliable process and I 100% recommend.

Alex hernandez

Hector C did an excellent job, had excellent service and was treated well! Highly recommend NuVision AutoGlass. Glad we chose you guys!

Denise Lundvall

I was contacted right away, after completing their survey. We connected by phone & they contacted my insurance company with a conference call, and everything was established and confirmed. The process was so easy & the installer notified me when he was on the way, replaced the windshield quickly, and the new windshield looks great. They fit me quickly into their schedule and the professional work was completed within 48 hours. I recommend them, and will use them again as needed. I Thank Them, for the great service!

B&B RV RENTALS

Ricky O was great along with the rest of the staff!..Highly recommend. Definitely will be using again. Brian Cwikla

George Tellez

Hands down to NuVision, first I went to another glass replacement center (safe !@#% ). That was a big mistake, they had put on a after market windshield , when they tried to recalibrate my safety features on my car , it wouldn't take . So I had to drive my car with no safety features 😬. So I decided to give NuVision a call and explained to them the situation, they couldn't believe it . They called my insurance and got that all situated and ordered the correct windshield, installed it and calibrated my car . Now my car is back to normal like it was 😁. A big Thank you for your help and service

Shannon Vick

Needed a windshield replaced in my daughters car and it was hard to figure out a time I could schedule due to a busy schedule with her car being gone often. ROBYN was extremely professional and helpful in getting an appointment figured out and helping me along the way with handling my insurance company. She knew the answers to every question I had and had an upbeat attitude no matter how challenging I made things. I also had a great experience while talking with VANESSA! She was also upbeat and accommodating. My next experience was with the installer. Jesus was on time, professional, fast and did a perfect job! My experience with Nuvision was the best all around and I will always use them for my glass needs. If I could give 10 stars to this team I would definitely do it.

Jim Brubaker

Whole process was super easy. My service advisor Emily walked me through everything via text to ensure we got scheduled as soon as possible since our daughter was leaving for college with the car. Our installer was punctual, efficient and left us with a windshield that makes the car look like it just rolled off the car lot.

Gail Stone

This place is awesome I have had 2 windshield repairs from this place on different Jeep Cherokees . The last technician was awesome Went above and beyond to try to fix Anything that needed to be fixed in reference to the windshield which he did not have to do and went over everything before he replaced the windshield . I think his name was Anthony I apologized that's not the right name but he was awesome . I got a $150 check And a gift certificate to Rodizio's Grill, both times I got windshield replacement to Rodizios, which is a very upscale restaurant where they come to your table with meat on a stake and cut it off for you and the rest of the meal is buffet and very good(all you can eat.) The gift certificate is for a free meal. Nuvision takes care of all the insurance setup for you.

Jason Alden

I recently had Chayanne as my windshield replacement installer. Not only did he call ahead to let me know of his expected arrival, he was very professional, courteous and efficient. He even went above and beyond by doing some headliner repairs and replaced some missing plastic clips at the wiper bays. By far the best experience I have ever had in over 15 plus replacements over the years. I won't use anyone else again.

Joseph Saylor

Getting my windshield in was tedious, as well as a few scheduling hiccups but the service was always professional and the office staff as well as the installer,(Hector), were more than helpful in getting me taken care. FACTORY WINDSHIELD LOOKS AWESOME.. THANK YOU GUYS FOR MAKING THE ACCOMMODATIONS WITH MY WORK SCHEDULE.!! Hector went over and above to make sure my windshield was installed the same day it was promised.

Diana Sharp

I called NuVision last week to see about getting a windshield replacement. Vanessa, Chris and team were amazing. They were speedy, professional, and helped with all my claims and processing. They were on top of calling me back once inspection was done and scheduled to come out to me the next morning. I would recommend them to anyone and would reuse this company again!

Josh Milton

Thanks NuVision for getting my windshield replaced with zero issues. They were back the following day to perform my calibration for my safety features and now my lane keep assist works better than ever!!! I use them every time and never hurts getting a little cash back 😎 …

Jessica Mohs

Easy scheduling. The technician text me when close and when done. Chayanne I believe was my techs name. Great communication, friendly and professional.

Marshall Foschini

This is the second time I had my windshield replaced both times were very professional and on time. The tech Luis G went out his way to fix some problems around the windshield did a excellent job. I always recommend your company to other people. Thanks again

dperez42786

The Guy's are great and quick they were professional and very informative. Always good working with them ⭐️⭐️⭐️⭐️⭐️

furiustylz 007

Javier was the gentleman that came out and installed both vehicles' windshields. He was kind and did a great job. I recommend him and the company for all windshield replacement. I am very satisfied with Nu Vision Auto Glass.

rob jeffrey

Overall very very happy! The person who came out and did my windshield was very professional very friendly and did a great job on my sons windshield. The only drawback that I found using this company from start to finish was that they outsource the scheduling and the talking of the insurance to a foreign call center but I guess if they have to do that to save money so be it. Overall very pleased five star rating will use again for sure

Tony Yuzuik

Harold installed a new windshield in my truck and it was quick, clean, and a very professional job, I would highly recommend NuVision Auto Glass!!!

Sharon Epstein

Excellent experience. Responsive company without overwhelming amounts of contact. Handled the discussion with my insurance company well and immediately followed up to schedule a time that worked for me. Very professional person did the installation. He got here early in the given window which I appreciated and was very efficient. I would definitely use this company again!

Mike C

Vanessa and Brandon both have great customer service skills! They took the time to make sure my windshield was replaced in a timely matter. They also made sure my windshield tint strip would be installed the same time the windshield would be installed. The two installers did a professional job on the install of the windshield and tint. I highly recommend this company. Thanks

Cheryl Wilson

From the time I called a rep to the actual installation this company and employees are A+. They go above and beyond with their customer service. Highly recommend NuVision Auto Glass I've used them before and they are consistently top notch with customer service. My technician this time was Cheyenne and he was very prompt, professional and courteous. I hope NuVision appreciates their employees that are highly regarded by their customers.

Bishop Anthony Holt

The tech was on time, great service. Did a great job in a very little amount of time. I am very satisfied with everything NuVision provided. Everything they said I would receive, I got with no problem. I will be a long time customer, (hopefully I won't need a lot of repairs, but when I do I'll call NU)!

Robin Weaver

I want to give credit to the gentleman that did my window replacement but I cannot remember his name! Amazing, friendly, efficient. I usually stay inside but he was so kind and nice. Listening to his stories about his family, while he carefully and professionally installed my window made it that much better. I felt like I could trust him. He gave thorough instructions on how to care for window after installarion and he gave advice where to get a rearview mirror because mine had been lost. Definitely on my list of businesses and services I can and want to use for a lifetime!

Brittney montoya

Koa was my windshield replacement representative and he was wonderful! He called before he came to let me know how far away he was so I would know when to expect him and he did a wonderful job putting my new windshield in. I would definitely be referring NuVision Auto Glass to anyone out there needing a windshield replaced after the experience I had with them!

James

Could not be happier. The process was so smooth. They worked with my insurance and came out to my house to repair the windshield. Got a check for $150 when they were done. Highly recommend and will continue to use them in the future

Kimber Elliott

Everyone at NuVision is incredible and they guarantee chip repairs for the life of your vehicle. Robyn is hands down the best at her job! She is so thorough, patient, knowledgeable and friendly. I presented her with a tough, last minute request and she did everything she could to make it happen. She stayed on the phone with me and walked me through the entire process like a pro! It is so hard to find good customer service these days and she was not just good but GREAT! I am so grateful that I had her taking care of me, she not only met my expectations but exceeded them! She was so great that we ended up doing our other vehicle at the same time! If she was able to accept tips, I definitely would have given her one. If you ever need a new windshield or a chip repair, make sure you call and ask for Robyn!! You will not be disappointed! I Got so lucky finding her, and they now have customers for life. Thank you Robyn for taking care of us and being so friendly and helpful, you made my day and my road trip!! Sincerely-Kimber

Frankie Litchford

I never get on and do reviews unless I had a horrible experience. Well, this time is going to be different. I like to start off by saying in such crazy times with the pandemic and everything going on in life , it's nice have service with a smile and over the top Service and What's done in a very timely manner. I would give my whole experience from the moment I called to get pricing Until the time the recalibration of my Forward facing camera was done a 5 star rating... IM definitely pleased with NuVision auto glass And I would recommend them to anyone.

James Schmitz

We replaced 2 windshields and was paid $250.00 for two older vehicles. The guy who came out was more than competent. Good personality and hard worker. The only issue we had was arrangements to install the new glass. The schedulers could not understand that we lived at the same address and assigned 2 different installers to come at different times. Fortunately, the installer was sharp enough to understand that we wanted both vehicle windshields repaired in one visit, so he killed two birds with one stone. I would use them again! Worth it!

June Hanson

Recently had my windshield replaced and recalibrated on my 2020 Hyundai Sonata. Jorge Salazar was experienced and professional on the installation, and Jesus Leon was also very competent for the calibration. They both assured me the technology in my new windshield would function like new. Both Jorge and Jesus are great representatives of NuVision! Highly recommend.

Theresa Ruscetti

From the office to the technician everything was absolutely 5 star rating. It always is and this is the second time I have used them and I am forever faithful to NuVision.

Kevin M

My service tech was Jorge. He was on time, professional, provided me with some education in regards to the steps of replacement, he pointed out some molding on my vehicle that had been affected by the weather, and he was very efficient with his service process. All in all a great guy with mad service skills!!

Joseph Michael Carlin

Chris and Vanessa were very eficiente at getting me quickly scheduled to replace my windshield. I told Chris and Vanessa that I was in a hurry to get it done and boy did they deliver great but fast service. The tech that came out to do the replacement was very professional and efficient too! Will definitely use you guys again! Thank you!

Kristi Gabriel

Great experience with NuVision auto glass. They handled everything with the insurance came out within A-day of my call and brought a check in person to me which I appreciated. Abdul in customer service called to check on my experience which I said was excellent. I would definitely use them again!

Nic Williams

Got a nice rebate back for going with NuVision for my windshield replacement. They were very quick and responsive to any questions and concerns. They set up my appointment and it all went according to plan. Installer called ahead of time on his way in and was able to get it done in no time. Glass looks good. Thanks for your help.

Rebecca T

I had to find a company and they came highly recommended. I spoke with Alex, and he was very knowledgable and answered all my questions. He even setup inspection and walked me through a conversation with my insurance company on three way. My windsheild is replaced and looks amazing! They even gave a bonus check for choosing their company to do the job! I am very happy! Thanks Y'all!

Joey Fells

NuVison Auto Glass was my very first experience with changing/replacing my windshield. As soon as they received the green light from my insurance, they called and set an appointment. I was able to have it replaced on a Saturday, and the experience was very positive. I also received a very good incentive for changing with them. I recommended NuVision to 3 of my friends and coworkers. Hopefully a referral program is in place. Will be using this company again. Thank you.

Tina Jimenez

So the staff at NuVision is very friendly and talked me into getting a new windshield. The process seemed easy enough. Called my insurance and was scheduled for two days later. They never showed up, Rescheduled to Monday morning and it did not happen. Nu Vision is great, however the scheduling and installation dept. is horrible. Still waiting on a windshield. Process seems easy but it is not. I have been hung up on and transferred.Beginning to wonder if the $140 is worth it. TJ keeps saying sorry but I still have no windshield and no check.

Perry Heyward

Dalylah Sanchez,was very knowledgeable and helpful throughout the whole deal,I’m personally giving you guy’s ,my very own personal five stars,and I would definitely recommend this company to my associates.

David Sinclair

Absolutely excellent service experience. NuVision handled the entire procedure, draft to finish, quickly and professionally. Tech actually showed up nearly 2 hours early - after calling to make sure that was ok. The job was completed in about half an hour with all paperwork completed. Definitely 5 stars!

Mari Laughlin

I would recommend NuVision to anyone ,everyone ,and to all my family. The customer service was absolutely fantastic from the time I called to the time they finished the job. I called up and they did the rest and helped me with the insurance claim. Everyone I talk to on the phone had the utmost respect for me and Luis my technician was absolutely wonderful very polite courteous and very knowledgeable. Thank you NuVision

Grace Kellie

They worked hard with my insurance company to get approval. The installers were polite and on time. They kept in constant contact with me until the time of my appointment. Due to a clerical error, the Installers did not have my "on the spot" rebate check but NuVision went out of their way to bring it to me Monday.

George Parker

Ricky was great. The only thing that was my appt was literally at the last minute of the 4 hour window. Otherwise it went great.

Amy Kimball

Did a wonderful job! Technician was friendly and fast. Price checked with dealership and AAA but NuVision came in lowest for out-of-pocket. Customer Service was amazing while explaining the insurance vs out-of-pocket options to me. My favorite part was they replaced the glass with the iconic Jeep labels on the glass (grill and little Jeep) so it really was a replacement. Highly recommend them! Thank you, NuVision!

Jason Childress

Great company. Been getting repairs and replacements done for over 5 years now.

Kimberly Flook

Jesse called to let me know when he’d be there. When he arrived, he realized he didn’t have the proper windshield, so he called his office and located the correct windshield. He went to get it, and was back in a reasonable amount of time. I’m very pleased he could get it done that day, even with the extra trip to get the correct windshield.

Emerge Creative

NuVision went above and beyond to rectify a problem that occurred during installing. I was so pleased with the customer service of the company and it felt like family. I appreciate so much what they did to rectify the situation and could not recommend anyone else to replace my windshield in the future. For all your glass needs, NuVision is the way to go!

Esteban F. Majlat

I had a great experience with NuVision! They were friendly and super fast. The tech that arrived to our house was super friendly and did the job well! I will definitely use this service again!!

Lesli Kendrick

Installation was done at my job, went very smooth and I will definitely use your company in the future. Thanks again!

Michael Poormon

The technician first showed up and had got the wrong windshield for my vehicle they walked me through everything ordered the correct windshield and arrange to install at the very next day first thing. The two technicians were both very friendly very helpful and kept me up-to-date the whole way I would definitely recommend them for my next one show replacement

Pavel Cantero

Hugo did a great job on my car, I do recommend him.

Libby D

Ricky O did an awesome job. He was very knowledgeable and professional.

Stephanie Pajak

Great company to use for windshield replacement, I was helped by Brandon and the whole process was super easy! My service technician Jeśus was also really fabulous! I recently got a new car and the center would always fog up, Jeśus showed me how the old one wasn’t installed correctly. He took only 30 minutes and now it stays completely clear!

Justin Hoopes

Scheduling was quick and easy, they sorted out the details with insurance. They got me on route super fast. The tech called ahead, got it done quick. Phenomenal job. Would definitely recommend. Will only be using these guys from now on.

David Hasseltine

For some reason, it comes up in my late husband's name. That's OK though. I'm Rosalie Hasseltine, writing this review. All the people were very helpful. Lori provides excellent customer service, MJ did such a great job with the window repair, Walter was so courteous with scheduling, and Carlie writes such an enthusiastic text. Definitely recommend these folks!

Brent Wood

This is the third vehicle we have used we have used NuVison Auto Glass for, over t last 2 years. They have always arrived early and/or on time for their appointment and have been nothing but professional. They make contacting your insurance company very easy and make the entire experience effortless! We will continue to use them and will recommend them to anyone who is is need of the services they provide.

Esmeralda Castellanos

Vanessa was so great to work with! Very knowledgeable, fast, friendly, and answered all of my questions! Whenever we’ve replaced our windshields, we’ve always bounced around between companies. Now that we’ve found NuVision, we’ll be sticking around! The technicians also did a wonderful job on replacing our windshield! They called with an ETA, answered my calls, and were very efficient as they did the dirty work out in this Arizona heat! Great job guys!!

D Kinney

The gentleman was very polite when arriving and got the windshield installed super quick will definitely use again

Jason Thiele

I initially posted a negative review about my experience, however I was taken back by the response from the customer service director Laurie and her team. I feel like they will genuinely improve from my negative experience and I really appreciated the time they took to make it right. I can honestly say that I would recommend NuVision again.

Felicia Lusterino

Absolutely loved the professional, friendly service received from Nuvision auto glass from the very start with my complicated schedule, traveling in & out of town Robyn was able to not lose me, or my authorization in the system. I was grateful for that! I have multiple addresses, in and out of the valley, ended up using one I'd not given her initially. Not only is their office staff WONDERFUL, but Koa the Technician was incredibly thorough too, safety was his priority. He did an AWESOME job and cleaned up better than any company I've used thus far in the last 34 years of driving. Informed me of the typical guidelines, for keeping windows cracked & removing blue tape. His work was VERY WELL DONE, he removed and replaced my parking stickers on new glass, my service tickets, as well. I was grateful, as dealership forgot to reset vehicles tracking for my oil change, so my current sticker is a lifeline! He was a Godsend, can't thank you guys enough! I hope all your techs are as professional and courteous!

johnathon gourley

One of my best buds sent me in the direction of this auto glass repair group and I’m glad he did! Micheal B was such great help setting up the installation and getting everything taken care of. Edgar met me at my place of work and installed the windshield. Edgar was very friendly and did a wonderful job. Thank you to everyone! I do recommend these individuals for any auto glass needs!

Scott Steele

Brandon and the other service technician that came were completely respectful and professional! They were incredibly nice they came to my business and beautifully replace my windshield in a very timely manner I was very appreciative that I had them to do the work for me! Thanks guys!

Edward Ray

Everything went smooth and fast. The Tech was friendly and Professional paying close attention to detail. They delivered quality as they promised. Thank you NuVision!

Momo

Technician was pleasant and efficient. They repaired mine and another family members windshield on location. Robyn who scheduled and set everything up was very nice and made the process very painless. I will use them again the next time I need to replace anything.

Kyle Poteat

This is the second time I've used NuVision and both times it was a breeze. The girl on the phone Jesse was very polite and helpful.She walked me through all the form I needed to fill out, and set up the appointment with the repair guys. Fast and easy to do I definitely recommend.

Aaron Totman

They were very courteous, professional and quick to schedule my appointment. The tech came on time and did a great job. Even called up my insurance to get the approval and conferenced them with me. Would most definitely use them again in the future

Nicki Solem

After reading the reviews, and seeing that would be able to get money from a company to replace my windshield, I jumped. I did have to get approval from my insurance company, but that took only a day for an adjuster to come out and see that the damage was bigger than a dollar bill. Once I received an ok from the insurance company, NuVision was out the next day to replace my windshield and give me a check. So far, so good. Everyone I spoke with at NuVision was very nice and respectful. I would recommend to everyone.

bernice villegas-white

I reviewed all the comments for NuVision and thought I’d give this fairly new Company some business. From the Customer Service to the Tech that came out, the service was professional, efficient and exactly what they had stated in the phone calls. Great job NuVision, I will recommend you to family and friends!

Kohl Queen

I highly recommend NuVision! They were extremely easy to work with and handled everything with my insurance company. The technician was on time, professional, and completed a high quality windshield replacement quickly. I will definitely use them again if needed!

Mickey S.

After some calls and communication with the Nuvision team/staff, we did get things resolved. I appreciate the way they took time to hear what happened, listen and help make things right. I would recommend using them. DO NOT USE THIS COMAPANY First off, NuVision Auto Glass contracts out to different companies to replace windshields. The company that came out was Glass Replacements LLC. They replace my windshield and left not saying that they broke two pieces off my doors of my car. One piece was in the door behind some papers. The other which controls the side mirrors, they tried to glue it back on with the same black caulking that they use for the windshield. We left to go the to store and it fell off. I got black caulking all over my hands. Called NuVision, they said the would send someone out to look at the damages, then received call back the next day that they were not coming out and will not fix anything. Said it was already broken. This is not true. Not please with Nuvision and Glass Replacements LLC. DO NOT USE THIS COMPANY.

Joshua Mitchell

The service both over the phone with customer service and in person with the technician was fantastic. Customer service was able to get me connected to my insurance company. They helped me setup the inspection of the glass along with filing the claim. I had two windows replaced on both of my vehicles the same day. The technician was friendly and did a great job within a few hours.

Susan Luttjohann

The whole process was quick, easy, and convenient. They initially offered me an 8am to 12pm window or an afternoon time frame. I chose morning, then on the day of installation, I had a meeting come up and needed to leave my house by 11am. I called them and they very courteously told me they'd be done before 11am. Twenty minutes after the call, the technician was at my door. I know they can't always rearrange their schedule, but it worked out that day that they could. Shout out to MJ, the technician they sent out to replace my windshield! Thank you for being so prompt! Will definitely call NuVision again, when the need arises!

Animal rane

I bought 2 windshields. 1 was under insurance and 1 cash. The sales rep said it was going to be easy and we got it set up for a few days later. Next day I get a call that I need to have 1 of the cars rescheduled because it didn't make it on the schedule for some reason. Long story short this was very frustrating that they couldn't figure out how to get both my cars that were in 2 different places on the same schedule. Finally Vanessa stepped in with a helping attitude to get this resolved! She got me connected with the scheduling Mgr and it was an easy fix. I have used this company a few times before this when they were A&E and had no issues, so im hoping in the future they figure out their merger issues. The 3 stars are only because Vanessa. Otherwise it would be 1

ann devivo

I was so happy with my repair. Turned out way better than I expected. I had a chip right above the steering wheel at eye level. When the sun I would shine on it it would make a prism on my glasses from the tiny cracks. The repair fixed the area and no more prism! The spot that is left is smaller than a raindrop hard water stain and not distracting at all. So glad they were able to repair instead of replace.

Joshua Blackwater

My experience was Awesome! The office took care of everything, called my insurance, got approval and schedule my install ASAP. Vicky showed up within the eta and got it knocked in no time. I appreciate Vicky and his hard work! I will definitely use NuVision again. Thank you!

Bre Williams

GREAT QUALITY AND WORK PLUS MY TECH BRANDON WAS FRIENDLY AND VERY KNOWLEDGEABLE HE TOOK GREAT PRIDE IN HIS WORK AND I'M HIGHLY SATISFIED WITH THE RESULTS

Jenna Craft

NuVision has gone above and beyond for me and my new car! Vanessa and Brian are easy to contact, kept me updated at all times, stellar customer service here! They came to my house, at my selected time to first replace my windshield and then after another rock got me, they were able to repair a crack, quickly, before it got any worse. I have NuVision on speed dial now. Thanks guys!

a m

I have replaced two windshields with this company. They went above and beyond both times to accommodate my forever changing work schedule. The employees are very friendly and the replacement windshields have been installed without any problems. Chucky made the experience very entertaining while Vanessa went above and beyond to add special notes for the windshield installer. I will continue to replace when needed with this company as my experience has been wonderful. Thanks Chucky and Vanessa you both are amazing and I’m chip free again!

Erin Corona

I used Nuvision to replace my and my daughter's windshields and they were great. On time, professional, and the windshields both look great! It even rained on Thursday when Chucky came out to fix my daughter's, and he was still able to fix it which was really important because she was moving and had driven back in town for this appt so we really didn't want to reschedule. Then on Friday, Jerome came out and fixed mine, and he was amazing! Setting these appointments up was so easy and SO QUICK! From initial call to scheduling took about three days, and that's only because I think I called initially on a Friday afternoon. I had glass coverage, but my daughter didn't, so it was awesome that I could apply the rebate I received for my windshield to pay for hers partially. I will definitely be calling NuVision any time I need to replace our windshields, and you know this won't be the last time as we live in Arizona lol. Everyone I dealt with, from the Customer Service Reps to the people texting our appt reminders (Vanessa) to the techs themselves were so nice and helpful. What a great company. Use them, you won't be disappointed!

Myron Lyons

Even though there were communication issues with 3 separate gals scheduling on the phone, everyone was nice, tech was thorough and did a great job! The $ kickback and Rodizio meal was also a wonderful jesture

Destiny Poole

Wyatt was GREAT ! Had my sonata back rolling in no time. Windshield & rear view mirror replaced !! Wyatt is the best. Great customer service.

Jason Graves, M.S.

NuVision is simply the best-their staff, from customer service to installers are very personable and truly show they care. They always do a great job with no hassle. Thanks, Chayanne for another great job yesterday!👏🏼 …

Anna Cantrell

Jaime was very professional arrived on time and updated me when the project was done.

Tracy

Jesus was just out to replace my windshield and did a fantastic job. Customer service over the phone was awesome. Had A & E Glass in the past and these new guys have the same great service!!! I would recommend these guys to anyone, very very happy . 5 STARS

Tracy Drachmeister

They are very prompt and friendly. This was my 2nd time using them. I had a much better experience the 1st time. I am still finding pieces of glass from the technician who installed my windshield. The technician also didn't replace the trim on the top of my windshield so now it makes a whistling noise. I will have to say that the first time I found nothing wrong with her service whatsoever it was amazing

Sathish Kumar

Technician Jorge was so professional and quick in his work. I would prefer Nuvision for any future work

Anne Staley-Larsen

My technician Jesus Leon was courteous as well as knowledgeable. He replaced my windshield that was improperly installed by another technician. I am very pleased with the job done by Jesus and NuVision.

jorge gongora

Extremely thankful with NuVision. The windshield of my land rover discovery was out of stock here on USA bit this company help me tracking and getting an original from UK. Really customer service, they exceed my expectations. Thanks again

AZ Driver

Nuvision experience was great, glass was high quality (I’ve had issues with other big name glass companies in past). Art did a great job with installation and was professional.

Allen (AT)

Update: I spoke to Lori (sp?) from NuVision who apologized for my experience. She stated the Cheryl (sp?), the lady that represented herself as the supervisor for rebates was incorrect. NuVision processed my rebate in a day. I appreciated the fast response by NuVision, and I can tell their customer service is superior to A&E Auto Glass. I have not had a windshield replaced by them, but based on this single interaction, I would feel comfortable using and recommending them. Had my windshield and rear window replaced with A&E Auto Glass. NuVision acquired A&E Auto Glass, and will not honor the rebate that was part of the original agreement. Actually, that's incorrect. NuVision informed me if I get another windshield replacement through them, they will honor the old rebate. So you want me to wait for my windshield to break (happened twice in the span of 15 years), pay you guys to replace it, just to have the rebate that was promised to me in the first place? That just seems like they're holding my rebate hostage! It's unfortunate this is how they are conducting business. I would strongly advise against using this company.

Pablo Ante

I would like to express my experience that I had with NuVision Auto Glass from my first phone contact with Marc was great, very attentive and professional at every step of the process, then my second contact was with technician Michael Martínez.; he was very helpful, and answered all my questions, I could see that he did a great job replacing the windshield, he took his time to do a fantastic job. I absolutely recommend NuVision Auto Glass and I would use them again.

Scott Williams

Great Experience. Had a mix of cracks and chips for a total of 8. I didn't think I was eligible for a new windshield because they were each small chips and small cracks. However the total number of them allowed me to get my whole windshield replaced. Thanks to the girls at NuVision Auto Glass and Progressive Insurance everything went fast and smooth with no hiccups. Thanks again 😀🙃😀🙃

Deanna Welshons

Our tech was awesome, on time (early but good) and super efficient. The windshield looks great and no longer is awful to see our of!!

Leah G

Saved $125 by using NuVision. There was a slight hiccup with the claim report; after that was straightened out, my windshield was replaced quickly and professionally!

DOZD Command

Nick, Jaime, Carlie and the rest of the team were awesome. I’ve used Safelite thru my insurance and they even attempted to sway me this time. I am happy I stayed with NuVision Auto Glass. I have a 2010 4Runner with a sunroof so I am adding them to my contact list for future repairs and replacements. Joshua H.

Donna Jones

You guys were awesome! My insurance company gave us a hard time for approval to get the work done by you guys but you kept me updated on what was going on and even helped me “yell” at my insurance company to get stuff approved and finalized. Once that got taken care of you guys were able to schedule the next day for me! Even better I was quoted between 10-2 and the tech texted saying he finished a job and was 7 mins away and wanted to make sure he could stop by earlier. He was so fast with everything and very professional.

Alec Ruderman (clichekiller)

From initial phone call through to work completion I was kept in the loop the entire process, receiving proactive phone calls when necessary. I didn’t realize new cars needed sensor recalibrated after a windshield is replaced; they stayed on top of it and completed that quickly after the initial work. Would not hesitate to recommend them to anyone.

Joseph Curry (Joe)

Excellent company. Called them, they conference called my insurance company with me on the phone. Everything was done in 15 minutes. Installer was prompt, professional and did awesome work!..... And i had a check in hand when he left!!! A+++ i recommend them to all my friends and clients.

Michael Levy

I had called other Installing companies asking for a Technician that was a NON-SMOKER. Three other firms would not comply but NuVision said that would not be an issue and made the scheduling of our appointment seamless. Thanks again, Great company and Luis was 5 STARS.

Maritza Clemente-Cox

The technician Reuben was very courteous, worked quickly and did a great job

Bob Bauer

Thank Chris K. for making everything smooth and headache free. I sent a request for a quote late Friday. Got a response 1st thing Monday morning. We got all the paperwork knocked out via text and on the phone. He handled all my insurance paperwork and had me scheduled for my replacement. I couldn't ask for a better experience. Rueben the tech got in touch with me when he was near and i met him out by my car. Totally professional, great work on the install. No extra adhesive, nice clean job. Went over warranty and handed me my rebate check and was off to the job. Thank you Chris and Rueben for a fantastic experience :)

Scott Horten

New owners, same GREAT service! I have been using A&E auto glass for several years. I was disappointed when I heard they were under new ownership but thought "Well, this windshield needs replaced, now." So I gave them a try. I am glad I did. I received the same fantastic service and $100 in my pocket

Brian Good

I received an email offering NuVision. They contacted my insurance company and scheduled my windshield replacement. The installer was out and installed the windshield in less than 1 hour. I recommend this company, and I will use them again.

Luis Solaiza

Luis G was very professional and courteous. I will use NuVision again and I would recommend this company to anyone.

Bill Venturino

They did a great job and are very easy to work with.

Zachary Garshasb

Installers were fast and friendly... the rebates are great and so is the Vegas trip, depending on what you choose! Mike the manager is a great back office manager who knows how to trouble shoot and get things done asap! NuVision is for sure a reliable and caring auto glass company and I would refer them gladly to my own family and friends

jeffrey nagy

I'll be completely honest had a window done a little while back by a contractor and wasn't gonna go back.. Lori called me to figure out what went wrong and fix it. I needed a new window again and contacted Lori and she set me up with an in house installer and he was awesome. I will definitely continue with them im a number vision guy for life..Jori the installer is amazing and I will be requesting him again.. thank you nuvision, Lori, and Jordy,and Vanessa who's customer service is out of this world.. she took everything into consideration and avoided any problem that might have popped up and made this install experience the best yet. Her smile... you can hear her smile through every word she says she honestly cares. So if you need a window replacement or a chip repair give them a call.. you won't be disappointed.. thank you Vanessa

April Kleinman

NuVision was great! They walked me through the steps of replacing my windshield- made all the calls. In 2 days it was done. Friendly & professional too, looks perfect!

Laura Coe

Started out like this, then within 20 minutes it was all done and had check in hand and within 24 hours had our dinner certificate by email! Once my appointment was set I never had to worry about anything it was all taken care of. Thank you Nu Vision!

Julie Freeman

NuVision was fabulous Luis was on time, very professional, had a great smile and had the windshield out and replaced in 40 minutes..NuVision made the whole process stress free. I will recommend NuVision again

Robert Bowley

This is my second time using NuVision Auto Glass, and I can honestly say that I will never use another glass company again. The two Service Advisors I worked with, Vanessa and Fay, were absolutely delightful. When you deal with NuVision, you aren’t dealing with a soulless company, but a caring family. Every step of the process from the first call to the follow up was professional and actually enjoyable. Look no further—NuVision Auto Glass is the BEST auto glass company around.

Leslie Dowd

Our installer Jesse, arrived to replace 3 windshields. Jesse was on time and he was extremely polite and professional. 2 of the cars are show cars and Jesse went above and beyond to be extremely careful and he even humored me by answering a question when i think back now was silly. The replacement windshieldsused was the same manufacturer as the factory glass not some cheap glass. Jesse was great and i would highly recommend him and NuVision Auto Glass. This is our 2nd windshield replacement with NuVision and had the same great experience

Andrea Goode

I can't say enough great things about this experience. I have had windshields replaced several times bt several different companies but thos was very different. The tech was spectacular! I had such an honest experience for once. They used a high quality American made glass that I requested and paid me! I will be keeping their number.

C L R Leigh

Was absolutely amazed at Lori with Nuvision as she contacted me about my previous negative experience. I must say it takes integrity to make something right and these people have it! Not only were me previous concerns addressed but she then turned over my call to Robyn, because unfortunately we are in need of 2 more windshields,( not due to an issue of the ones they installed in December) but Arizona highways and extreme high temperatures on little rock chip turns into a new windshield EVERY TIME! I am looking forward to having both windshields replaced and will refer my friends and family to them because they're a local businesses who cares about their customers unlike corporate companies who do not care! Thank you, Lori, Robyn and all the caring local people that work here! So much appreciated in these tumultuous times!

Dianna Kay

Brandon was amazing to work with !!! He was with me every step of the way calling my insurance and helping me put in the claim making sure that I was all set to get my repair scheduled and windshield replaced and got me $100!!! This was literally the best company I’ve ever worked with

Tad Pieczynski

Company was top notch!! Brandon was excellent and easy to work with. He was professional, answered questions, and was very customer service orientated. Process was no hassle and easy. Highly recommend Brandon and this company for all your auto glass needs!!

JOHN LANG

Awesome experience, the guy who put in the windshield was done in 25 minutes, perfect job, thank you NuVision, great experience!💪🏿💪🏿 …

Jill Mclaughlin

Jorge Salazar and NuVision Auto Glass were wonderful❣️ He texted me when he was on his way and appeared as my knight in shining armor⚔️ ! He was professional, prompt, helpful and 😁 funny❣️He did his job while I was in the store, doing my job.....we didn’t skip a beat❣️He let me know when the job was complete, texted me to come out for a signature and disappeared into the sunset......awesome experience. I will recommend Jorge and NuVision Auto Glass to all my friends and family❣️ Good customer service is alive and well🥰 Jilly

Lawrence Allen

The service advisor Michael was very helpful with the process of getting the claim started on replacing the two windshields for my vehicles. I was able to get them replaced the next day after the claim was filed with my insurance company.

Stephen Richards

Got my girlfriends windshield changed through Nuvision and there is zero complaint. The tech named Anthony did an amazing job and also very commutative and nice! Looks just like the day I got it. You can tell he loves what he does by the care he took of my vehicle!! Would 100% recommend them to everyone. ask for Anthony!!

David Williams

Very professional. Glad to receive an authentic Ford windshield, which not all companies do. My technician Ricky was very nice and did a great job.

Karl Bright

The installer was great and very professional. He got both windshields replaced quickly and with out any issues. Would definitely use again.

Casey Cleary

The technician was very kind and wore a mask. I was able to drive my vehicle same day with the quality glue they use. They communicated with my insurance company and took care of everything. Nice job!

Barry Maupin

Just had my windshield replaced by NuVision. After seeing their ad on Facebook, I decided to give them a shot. After submitting an online request, I received a follow up call the next morning. After about 20 minutes of being on the phone with their rep and a conference call with my insurance company, my appointment was scheduled for the next day. The installer was on time, professional, and had my new windshield installed in less than an hour. When he finished, he handed me my rebate check. Had to run a few errands afterwards and didn't notice any air leaks or whistling. Here's hoping to no water leaks. Overall, a great and low stress experience.

Shane Humphreys

Where do I even begin!? I have been going to A&E Auto Glass for years now. Most recently was the first time since NuVision has taken over! It was off to a great start. The original dude that did my claim did a great job (don’t remember his name) after my inspection was done I called to get on the schedule. I was getting so frustated with the person because he did not know what he was doing whatsoever!!and kept putting me on hold! After about 20 min, they finally scheduled me but did mobile instead of inshop, I got to the point where I just wanted to get off the phone because I felt it was useless. Then the best part of my experience happened! As I got off the phone with the person who was no help, Vanessa the Great calls me and wanted to schedule me. I was like I think I’m already scheduled? Haha and let me tell you!! She is LITERALLY THE COOLEST MOST AWESOME PERSON I HAVE EVER TALKED TO!!! Fixed everything for me so fast and more!! She’s was so pleasant to talk to, I felt like we have been friends forever! Never ever in my life have I had such an amazing experience with a customer service rep!! Top notch employee and she deserve a raise or a dang promotion! I was very very impressed! Her boss should know how lucky they are to have her as an employee! She’s is now my new favorite person! During my install, I had my kids with me and am always worried they are gonna get bored while there, but not here, this place has a freaking MOVIE THEATER!! Like what??!? Best business idea ever!! My kids loved it! And even though it took 2 in half hours, I didn’t care, because I was sad when they said my car was done haha Greatest experience I’ve ever had. And even better walked away with a $140 check and a certificate to Rodizio Grill, which I’m excited to try!! Look no where else, NUVison is the ONLY place I’ll ever go! And you should too! Vanessa even followed up with me after the install to make sure everything went well, I’m telling you VANESSA IS THE BEST!! Only call her when you wanna make an appointment. Thanks for being great Vanessa!

robert roberts

Excellent service at my home by technicians who are well train and friendly. Windshields on both cars were installed properly and in a timely manner. The rebates are paid on the spot by their technicians. Nu Vision Auto Glass will always be my windshield replacement company in the future.

Lucinda Bohnas

Robyn was super helpful in setting up my appointment. She connected me all the help I needed to talk to. Thank you Robyn for help. Justin was helpful also. He explained about the tape and car washers. Thanks Justin Lucinda Bohnas

Lauren M

Luis Guzman was excellent and had great CS. He did a fantastic job on my windshield.

Suzanne

Chris did a super job! Very professional and very fast. I would highly recommend these guys and we'll use them in the future if I need any replacements.

Dev Freq

Above all expectations . Finally a company that still gets it and makes sure they're customers are happy ones! Hats off! Heck.. Shoes off! Let's go to the beach with my new windshield and NOT get ticketed , or something worse. You are life savers and the perks are great too!

Jess Brant

I want to say that NuVision's experience was truly exemplary. On the day of my installation the original tech had broken his foot. NuVision's customer service did an amazing job in getting me rescheduled for the same day and was very apologetic. There was a bit of a snafu with my rebate check being with the original tech who was injured. Lori Purtill the Customer Success Manager went above and beyond to ensure I received the rebate in a timely manner. Thank you Lori for handling this for me.

Selena Year

Great services and complete the jobs very fast.Thank you NuVision Auto Glass for sending your technician (Robyn) to replace my windshield! He did an awesome jobs👍. …

Jennifer Mansfield

They were super easy to use and they kept in contact with my insurance company all I had to do was call them the 1st time and they handled all contact after that. I also love how convenient they made it by including texting as an option for communication I highly recommend them to everyone and I will definitely be using them again next time I need a windshield replacement.

shantelle satchel

Robert installed my new windshield with no problems. He was fast, precise and has a great sense of humor. Will use you guys again. Thanks NU Vision and Robert!!

Joe Corum

They did a great job replacing my windshield Was rather disappointed in the fact I initially said my preferred means of contact was by email. But within minutes I was getting a phone call and there was a reason I preferred to be contacted by email.

Sherry Scheller

I wish I could remember my service advisers name but he was very very nice and funny and sweet They came right on time & my windshield looks beautiful; AND they gave me a check for $125 AND a coupon for a free dinner how could you not use this company ? It's a win-win

Richard Ayala

Excellent customer service received from scheduling department (Vanessa) to installation (Jesus M)! Quality product and great customer service; there isn’t much more to ask for. Thanks!

Steve Hurlburt

Chris did a great job replacing my wndshield....issue is the Incentive check bounced and cost me $12 processing fee. I have a call in to a tech and customer service is supposed to call me....if this does not get resolved I will certainly use my time in Quarantine to tell everyone including the BBB. I have been waiting since early this morning....a call has not been received as of 4 pm... Was called later that day and they fixed the Incentive issue the next day...Thank You Nicole and Chris! Happy again!!! Steve

Jennifer J

Robin was very nice and thorough. The Technician was on time and professional! He did a great job. My new windshield looks awesome!! I recommend them 💯... …

Erin King

I highly recommend nuvision auto glass for all your windshield repairs. This is my fourth time using nuvision auto glass and they have never disappointed. Their installers are on time, courteous and professional. I will continue to use nuvision auto glass for all my windshield repairs. My service advisor Alex has helped me with more then one repair and he is a great asset to the company as he handles each customer with care and professionalism.

Jennine Wills

Luis was fantastic! Very prompt, thorough, professional and efficient! I’ve used this company before for windshield replacement and will recommend and use again! Experience was seamless. Thank you!

Michelle M

I called and spoke with Robyn she was fantastic any time I called back I requested her because of her kindness, her professionalism, how she explained what would happen, how long to expect for three whole process to be done and how she treated me with respect and caring and how she made me want to only talk to her no one else she was the only one that was kind to me over the phone she really is a super positive person and I trust her with my car. Thank you Robyn for everything you did for me and my car you are super fantastic.

cecelia scott

The entire process was easy from start to finish and they helped me with my insurance claim. Jesse who was my service advisor and Vanessa weregreat.

Mark Wilson

This was the second time I used NuVision. The experience was impeccable the service advisor Chucky was amazingly helpful with my scheduling needs and the installation tech was friendly and knowledgeable. There is no reason to look elsewhere for my future needs awesome sevice going on here!

Jamie Coutu

Great customer service!!! The installer was very courteous and called me to let me know he was a little behind and it was going to be closer to the last hour, which I really appreciated it... Fast and easy he was done... I will recommend NuVision to everyone that needs their windshield replaced...

Jeff Muniz

Alex was very helpful and professional, he got my windshield replaced extremely fast and also dealt with my insurance company, as promised he had my rebate check in hand when they did the installation, I couldn’t be happier! I highly recommend them!

Telina Woodmansee

Saw an ad on social media, clicked it and filled out the information on Monday, got a message that same day and a call to schedule, my insurance came out to inspect on Tuesday and approved and on Wednesday got my new windshield installed. Tech was extremely courteous and my windshield is looking wonderful! Thanks so much! 😊 …

Daniel

Everyone here is always friendly and professional to work with. I worked with Mike and Vanessa, they made the whole process very easy and I’ve used them for the past 3-4 incidents and they make it very convenient to replace. Would recommend to anyone!

Swedish Massage

I’m happy with the work on my windshield They are very profesional and friendly ; on the phone and the guy that came to my place to remplace my windshield On the phone Robyn was very friendly explaninig to my about all the process Thank you NuVision

Jarret Thomas

Super easy and quick called got a appointment, they showed up on time did the job in my driveway in under 30 minutes and paid me for the glass. Also got a free dinner out of the deal. Very satisfied.

Barbara Hankinson

They replaced my windsheild with no out of pocket money and gave me a check for $120.00. Jesus Leon was my technician and did a wonderful job. He even put on a decal I had for my windsheild that I had not put on yet, which was a good thing I hadn't. He was fast and efficient. Thank you.

Larry Hamlin

From the first contact I had with Alex, it was smooth and professional all the way. Alex didn’t hesitate to keep me posted as things progressed through to the finish. He is a very positive asset to his company and I wish I had people like him to deal with more often.

Mindy

Very friendly staff. The quality of windshield and tint strip excellent. Mobile tech was very friendly and fast. Will definitely use them again!

Lynnette O'Connor

They came to my house the day after I called. I had to be out of town, when I returned that evening the new windshield was installed, there was no mess and the paperwork was left in the car . Great job, and very personable staff. I highly recommend this company.

Dina Van Gundy

This is the best glass service in the valley! Reliable, professional and honest hardworking service technicians. Have used them for every car in the family! They take care of everything from the insurance as will and go wherever you need them! 🤩 …

Isabella

The guy who replaced my windshield was great, but the company itself had bad communication between one another, and made things kind of complicated and confusing for me. They also took over a month to get my windshield, and I wouldn’t of known that unless I called them a month later to figure out what was going on.

Brenna Trout

Excellent service from NuVision. The installer (Jesus Leon) came to my residence and was in and out in no time. I had major cracks and now it's completely clear. To top it all off, I got a check as well. Absolutely stellar experience.

Kari H.

Fast friendly service! When the tech arrived with the wrong windshield (due to the original having a rain sensor) they quickly ordered and returned with the correct one. They were on time, polite and clean. I absolutely will use them for any future windshield damage.

April Keena

Jesus Leon was super fast and did a great job!

aaron plumb

I put my information in on there website and they called the next day , and set up a tech to come replace my windshield the day after that , they are very professional and they made the process very convenient.

Cory Coaxen

I had both of my vehicles done, and they came out perfect, everyone was so nice and helpful. From setting up the appointment over the phone to installation. And I even got free dinner out of it and money to leave someone a huge tip, gotta pass it on.... PART 2 So my windshield in my Jeep had a gap in the rubber seal, so when I would get on the freeway or get up above 40 mph. I can start to hear the air getting in. So I was planning to calling in and taking care of it but Venassa beat me to it. She is one of the reps from NuVisuon Auto glass.... she is outstanding. Not only did she reach out to me and see if everthing was okay she made my necessary appointments and I was all set. What a relief.... Thanks NuVison....

Briann Lippold

Very professional. I was informed of each step. The installer was very personal, professional and quick. I would definitely use My vision again!

Craig S

They did a better job on my Acura than my last five Safelite experiences and I got a rebate! This car requires the removal of two chrome strips that go all the way to the rear of my roof. Everyone kinks the faux metal and sticky residue after windshield replacements. Even after I warn them to be careful. This guy even waited for me to get off a business call to inspect after he was done. Can't beat this experience. I'll be using them in the future because there will be a next time.

Matthew Romero

Had to switch over to Nuvision Auto Glass after a very depressing experience with A and E Autoglass(a different autoglass company). Spoke with Abdul who was super friendly, informative, eager to help and displayed exemplary customer service. My windshield was delivered the next day to my apartment and the installers were not only friendly, professional but were done in less than an hour! The Installer kindly asked me to inspect the work and after a signature handed me a rebate check! I feel safer not having to look through a cracked windshield and HIGHLY recommend this company to anyone needing a repair or replacement. If it wasn't for Facebook, I never would've had the pleasure to do business with NuVision and they're stellar professionalism. Thank you.

Susan Coupal

The install went great. Ricky did a superb job. This is my 2nd time using your company with great results!

Victoria Coppinger

Well except for a hick up in the arrival time of the installer, the replacement work was done very well and efficiently and fast without any issues! A shout out to nichole and johnny in the office for getting things straighten out and resolved thx! Would recommend these guys for your glass replacement! They do a good job!

Jamey Lucas

Had my windshield changed by this company, first of all it could not have been a more stellar experience. Quality job with a quality product. The installer was punctual and friendly. I will only use this company in the future. Thank you very much!!

Ajay

I had my Honda windshield replaced by Nuvision auto glass and I had a good experience. I called them on Thursday to get a quote and they connected me to my insurance company, went over all the details with insurance. My insurance sent an inspector to authorize glass replacement on Friday and after approval, I immediately got a text from Nuvision to set up an appointment. They came to my workplace the following Monday and I was asked to unlock my car door. It took about 45-50 mins to replace the windshield during which I was not required to be present. At the time I contacted, they had some rebates so I was given my rebate check after the work was complete by the installer. I chose the OEE glass since my insurance would only cover that and OEM would $$$ out of pocket. My only suggestion is if the installer could use a cloth or dust the dashboard after installation. When I later entered my car, I could see tiny rubber pieces/glass pieces on the dashboard that I had to clean myself. Until now no problem with the installation.

Rick Mattson

Vanessa and Alex did an excellent job organizing the install, and Abdul with the calibration. The Technicians that came out were friendly, professional, and QUICK! I have used them several times, and will continue to in the future. 👍👍 …

STV 72

Harry was awesome today!! He called hours ahead of time and texted half hour before he showed up. My daughter felt safe with him and he even helped her with passenger window. People like Harry are the ones that keep costumers like me coming back to this company. Thank you NuVision for having employees like Harry!!!

Anthony Arndt

Luis G was professional courteous on time and even when above and beyond with the repair by fixed some molding that was broken. I would have use you guys again and told my friends you need a window call Nuvision glass

George Butcher

The service technician did an awesome job and had excellent customer service!

Daniel Lewis III

Brandon is a true professional, he was on time and polite and most of all fast and efficient. I would definitely recommend him and this business for all your auto glass needs! 5 star service!!!

Jessica Ninkovic

Ricky was the one who came to my house to replace my windshield. He called in advance, was fast with the replacement, and professional. Everyone else who assisted me throughout the process was awesome also. I would recommend them. Thank you guys!

Amber Olson

Great company with the best incentives. Customer service was top notch with Vanessa and Chucky. They were kind, knowledgeable, and expedited the process quicker than any other company I've worked with.

Melissa Adams

My experience was seamless. They got me scheduled quickly and showed up in time. The installer, Jesus was professional, polite, and did a great job! I highly recommend NuVision!!

Dianna Stried

I contacted Nu Vision with a hard to find side window after trying dozens of other places, an owner said right away they could get, I was real happy. After talking to the rep I told him later I would need windshield done too, he said lets do together and I went thru steps with insurance to add this job as well, well after calling to reassure they had gotten window I was told by more than one person they had........not true. Sat home on a Saturday for an 8am to 1pm appointment, tech shows up about noon with NO SIDE WINDOW stating its not available! I was livid, my first call was very clear about the unavailability of window and they assured me it was not a problem, needless to say we did not allow it to be replaced and I called the office pretty upset as it is difficult to drive without vision on passenger side and this had been a 3 week hunt. I had to again contact insurance company that found me a used OEM glass, had it shipped to Nu Vision and job is now done, however I felt that Ashley was pretty snarky and Martin did not convey the difficulty locating this glass properly. I would not refer to this company and I had to clean the broken glass from my driveway after service as well.

c oursland

Not a good first impression. When I finally connected with someone on the phone, she cut me off when I started to explain my situation, showed me she does not care, just looking to make a quick sale. However I eventually gave you another try, and I connected with someone more helpful, who listened, and I eventually had my windshield replaced.

TLP

The person that came and replaced my windshield was really great. He came early and was very professional And great communication I will definitely come back if I need another windshield replacement

Lupita Gonzalez

Nuvision was great, from the get-go they were prompt courteous and had amazing customer service - even after they finished the customer service was on point, and Arturo the installer was very professional, he deserves a raise. Thank you again

Kimberly Lubahn-Mooningham

Chucky the supervisor advisor was amazing! He made the whole process for two windshield replacements, smooth, quick & painless. Everyone was very pleasant & helpful!

Emily Olivas Salas

Quick next day service. Fast and friendly. Jaime did a great job!

Andy Mejia

Vanessa and Brandon are the two customer service people I've dealt with with NuVision and they were absolutely phenomenal. Couldn't ask for a better experience customer service is top-notch and the product is awesome. Thank you Vanessa and thank you Brandon for the great customer service

Jerome Lee

Ricky t was a awesome installer customer service was great and did a very good job

carlos carbajal

Great service on the phone and great service with the tech installing the windshield. The only reason I didn't do five stars is because I wish they could give you a smaller window of time when they are going to be at your home. 4 hour window is a little inconvenient.

Maricella Flores

I like the company; they were very responsive considering my insurance company wasn’t, besides the unclarity that an unfamiliar process naturally brings, overall they did a good job helping me out as much as they could. The incentive was nice as well.

Daniel Ethington

The installer, Jorge Salazar, was very professional and demonstrated great customer service and competency. We will definitely work with NuVision again.

Jeffery Daniels Sr.

This young man was very polite on time and very knowledgeable about his craft, as a master technician of 43 years it was a pleasure watching him make replacing the windshield in my 2011 Ford F150 look like child's play.

Mark Yuzuik

NuVision is amazing, fast and courteous!! Best service ever I highly recommend!! Ricky was an amazing installer!

Russ & Meg Family

Luis G was the best installer! So friendly, experienced and went above and beyond to make sure we were satisfied. Great company!

Chris Porter

This company took care of me. I didn’t want to spend an arm and leg for a windshield on a car I didn’t use often. So I shopped around for cash quotes.. Christopher in the sales department was an absolute rockstar in working with my budget. Delivery and installation was a breeze. I will make sure to recommend to anyone in need of a new windshield. Thank you Nuvision team!

Damaris Ochoa

Hanna and Daniel Kindly help me during the process of getting 2 glasses for my dad’s truck, after dealing many time with my car insurance they were just beyond expectations making sure my dad’s truck got the job done as soon as posible ( something that the other class company wasn’t available to do). Plus I got a bonus check for referring my dad and he got 125.00 check for getting his windshield replaced. Thanks again for the professionalisms.

Erica

Seen an ad on Facebook & when the original company I called didn’t call back I put an online request for nuvision. They texted me in minutes and when I was able to talk they called to finalize my appt. the tech was on time & called when he was on his way. Did a great job & had my check ready. (They also gave me $40 more than the other company was advertising). My install was today so as long as there’s no issues there I will be a returning customer and refer all my friends and family.

Adrion Lytle

Luis G. was very professional and explained what he was gonna do and how long it would take.

J. T.

I had a pretty frustrating dealing at the beginning but once Daniel got involved, things were seamless. Daniel was knowledgeable, professional and made sure that all I’s were dotted and T’s were crossed. He truly redeemed my trust with this company. If dealing with NuVision, he is the one to ask for. Thank you sir!

Bear Hernandez

Even though it was complicated to perform the service at my job. The technician was there at the perfect time and executed service in a timely professional manner. I will continue to comeback for the excellent service from the initial phone call all the way to the technician.

Bo Brown

I’ve had 2 windshields replaced in the last few months both times they made it easy by helping me file a claim with my insurance, they came out fast (and there when they promised) and did a great job!

James Gonzales

NuVision was easy to work with. They took the reins and guided me through the process with my insurance company and quickly replaced my windshield. I would recommend them to everyone.

john tapia

Josh showed exceptional customer service. Appointment setter was also courteous and pleasant. Installer called ahead as asked and was on time, friendly and finished within the time he said he would be, I reccomend these guys for sure.

Christina Ibarra

Jesus Leon did an amazing job, replacing my windshield. He was fast and efficient and very polite. Highly recommend him an fcb the company.

Laure Kasper

I missed my appointment, and called and they got me in the next day, they totally understood my circumstances. The gentleman that showed up was pleasent and efficient and great service.

Brittany Eliason

NuVision was great! They were professional and kind and worked with me and my insurance to figure out the best possible way to replace my windshield. Thanks!

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