Reviews of Elite Appliance Repair LLC. (Appliance Store) in Phoenix (Arizona).
Elite Appliance Repair LLC
15338 W Montecito Ave, Goodyear, AZ 85395, United States
Description
Information of Elite Appliance Repair LLC, Appliance store in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Elite Appliance Repair LLC
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Elite Appliance Repair LLC
Lacey Tillia
100% honest, trustworthy and respectful. He gave me an honest opinion of my repairs, even if he lost money. Gave me so many tips to extend the life of my appliances and recommended replacements as my appliance wasn't worth the repair cost. Will definitely use them again and will recommend them to anyone!
Trina Kuhlin
My technician Jim arrived promptly and was very thorough. Right away he let me know my concern was normal. He could have written my invoice and said have a good day,
but he still ran a rinse and drain cycle to make sure it was working correctly. I was happy to have someone so honest and personable. He even provided me with some helpful tips. I highly recommend Elite Appliance Repair.
Nils Bunde
In a word. Amazing! Elite's level of service is probably the best I've ever experienced. They re-confirmed the appointment the morning of and sent a text link showing the technician's arrival time. Jay showed up on the dot and diagnosed the problem of our Sub Zero in minutes. Our icemaker had stopped working and he gave me the detailed cost of replacing it. No pressure, no hassles. Said overall the refrigerator was in great shape and he noticed we were now using ice trays for ice in the meantime. Instead of pushing for selling us on replacing the icemaker ($$$), he said that maybe the ice trays were the most cost-effective solution until we needed a new refrigerator. Wow! Love the honesty and common-sense approach. If you ever have a need for refrigerator repair, Elite is the only company to call.
Tom Burke
Excellent service from a knowledgeable professional! This company has won 100% of my appliance repair business. Very helpful technician Jay did a great job serving my icemaker. I am grateful for a company that focuses on excellence and top-notch customer service like Elite does!
chris tellez
We had Elite Appliance Repair come out to repair our stove. Zack was great, he explained what could be the problem and ordered the part. We are definitely going to use again in the future. I strongly recommend them.
Becky Ball
My trusty old tank of a dryer stopped getting hot. They sent me a technician within 2 days of me calling, diagnosed the problem, and luckily parts were available to fix it the same day. The technician, Robby, was friendly and professional. He even gave the internal parts a cleaning and oiling while he had it open. Easy and stress free, and I’ll definitely use them again the next time I have appliances needing repair.
Ernie M.
These guys are great. My double oven died, and just by looking at it, Stephen knew what the problem was - and his test confirmed it. Not only that, but he knew exactly what my options were. Unfortunately, the broken parts were no longer in production, but he went above and beyond by searching every possible vendor and even checking for old parts on eBay as a last resort.
He showed up on time, was friendly, professional, and he clearly knows his stuff. I wouldn't hesitate to have him come over when my wife was home alone. Five star company, and five start people.
Cherilyn Cook
We’ve had Elite Appliance Repair fix most of our major appliances that had issues within 3-4 years of purchase. The appliances have lasted longer after being repaired by Elite Appliances than they did coming brand new. Zach is awesome. We will only call Elite Appliances and obviously highly recommend them. Wish I could give 6 stars!!
Connie Beckes
Elite Appliance Repair is the only appliance repair company I use. No matter what appliance needs to be fixed, they know what they are doing and their prices are reasonable. They give a discount for repeat business which I think is very nice. You will not be disappointed if you call Elite Appliance Repair for your repair needs.
Linda Carrasco
elite was a pleasure to work with jim our tech was very knowledgeable about all appliances and repaired our LG refrigerator in no time. we would highly recommend this company for reliable service and very fair pricing.
Louis Muhn
I was very pleased with the quality of service that Jay provided us. He developed a plan of action for us to consider moving forward. I liked his approach to our problem with the ice maker.
Marcos Casillas
These guys are great, I've used them on multiple condos i rent out. Jay who services Scottsdale always provides an honest assessment of what might be wrong and does not do unnecessary repairs. Super happy with them.
Danny Estavillo
I have used Elite several times. They are always extremely professional and helpful. This time for my washer I couldn't believe how honest Robby the tech who serviced the repair was. They have a customer for life.
PFAA Pattie
Jay was fantastic-knowledgeable and polite. He took the time to explain the service, ordered the parts with me and scheduled his return visit. He showed up as promised and resolved all of the issues with our fridge. He was very personable. I will definitely use your company again when needed and will request Jay.
Gerald Gentry
Great service. They were very pleasant, eager to help. Kept me informed and timely repair. Whoever answered the call was was nice and Jim the service person was great. Will definately use them again if needed and will recommend them.
Jason Peters
This company is friendly, reliable and honest. I couldn’t ask more for a repair company and have appreciated their service every time they come out. Never a disappointment.
robert halliday
Great company!! Jay is great! Honest, laidback and straight forward. Jay came and looked at our fridge and informed us it would be best to replace it as it would be an ongoing problem. He quoted the repair and said we can fix it and be good for a while however, it would continue to have issues. This is the kind of service I appreciate!! Thank you Jay. Elite will be my go to from now on!!
Mark Tennis
Elite is awesome! The customer service is amazing - you can tell they truly value your business. The tech who performed the repair (Jim) was fast and knowledgeable. What I loved the most was that although they gave a 4-hour window for his arrival, he showed up early each time and also let us know when he'd be arriving. Great company with great people - I HIGHLY recommend them!
Shane Helton
Best experience with a Repair service and Technician, I would give them 10 starts if I could. First they gave a quote over the phone which i found not all places do, Steve our technician called when he was on his way, showed up and was, clean, courteous, honest and had a great attitude. He was able to fix the dishwasher in under 20 minutes.
I had a couple other appliance issues that I hadn't scheduled repairs on but I thought, while I have them here why not ask.
Steve replied, "yep, what ya got for me". Gave me honest quotes and no pressure sales. The garage Fridge he advised I not fix as it was not worth it. THANK YOU Elite Appliance you guys are the best!
Tom Shea
[Service, Timeliness, Price, Technician] Could not have asked for more from Elite Appliance Repair. We got an immediate appointment when we first called, Zach arrived promptly within the window given us after calling that he was about 10 minutes out. He diagnosed the issue with our ice maker, provided an estimate (which he met), and gave us a timeline for the part to be ordered and installed. We received updates when the part was back ordered. When the part came in, we got another prompt appointment and again Zach arrived within the window after calling. Zach was knowledgeable, friendly, and worked efficiently. The cost for the repair was very reasonable. We will absolutely use Elite again when we need an appliance repair. All service and repair firms should operate as well as Elite."
brian culp
Excellent service. Zach was personable and professional. Quality work and outstanding in all facets of the repair process.
I highly recommend them for all appliance repairs.
We will use them going forward when we need repairs. You should too!
Crystal Covarrubias
Timeliness, Service, Price, Technician] I will definitely be using your company in the future! Quality customer service and great communication with front office down to the tech. My problem was efficiently assessed and fixed day of. I think the price was also VERY reasonable from personally dealing with other appliance repair companies for my Kitchen-aid appliances. Thank you Elite team and Brent for being a transparent company and raising those good vibrations!
M G
Stephen is AMAZING! I've used more trades in my 48 years than I can remember and this guy is the epitome of what a professional appliance repair tech should be. He took care of us and helped us fix our failed and stupidly expensive 48" built-in Kitchenaid refrigerator. I will have this company on speed dial for the next time. Thank you, Stephen and team!
Ryan Clark
Robbie came out to our home to help us troubleshoot our refrigerator problem. He was courteous and professional, and quick to determine the problem. The parts were ordered quickly and you can tell Robbie genuinely cares. thx buddy! I would highly recommend.
Phil Jones
Our tech, Jay arrived when promised, was very professional, quickly diagnosed and fixed the problem with our nine year old dryer, and charged a very reasonable fee. Will definitely use Elite again.
Dana Cavan
This is my new "go to" appliance repair company! Initial call was for an oven repair and J took the time to look at my broken dryer too! Both were repaired with the most economical option that J suggested. I feel like I was treated like family and I look forward to recommending them to friends and family!
Lori C
A huge shout out to Jay at Elite
Appliance Repair - he has repaired 2
refrigerators and a washing machine for
us in the past year - all issues were
diagnosed correctly and repaired
promptly!! We truly appreciate such
great service …and their pricing is
reasonable too!!
Timothy Benitez
Great customer service, called and within a few hours a tech showed up, identified the issue and made his repair. Very fair price on both parts and labor, would recommend elite appliance for all repair needs.
Angel B.
Excellent experience with Elite Appliance Repair. Steven was quick to diagnose the problem (based on an audio recording!), and had the part (condenser fan) ordered and installed in a timely manner, even though the issue started over the holidays. Very personable and professional; would absolutely recommend for your appliance repair needs.
Professor X
Elite Appliance repair is great! My LG refrigerator stopped cooling so I called Elite and scheduled an appointment. The tech came out and discovered the compressor was bad and needed to be replaced. Rather than install a new one and charge me big bucks, he informed me the compressor was still under warranty and would be replaced by LG. Not only that, he didn't charge me for service call. Now that's an honest technician and company! 5 stars!
Dana Hickman
Great company to work with. Luckily a technician was in my area and was able to stop by same day. The technician/ owner accessed my built in freezer issue and helped me decide the best route to take. Very knowledgeable and professional and will use them again in the future.
Ava
Justin was awesome! He was friendly and honest. I'm sure we are not the only ones that fear of being over sold when it comes to repairs, but we never once felt that way when contacting this company or when talking to Justin. He quickly figured out what part was needed, ordered it and returned for a seamless repair. And saved us tons of money!
If anything with our appliances comes up again, we will be contacting Elite. Great customer service and professionalism. Thanks again and thanks Justin for being a super nice guy!
Tyler Crawford
I was very impressed with their service and promptness. I called in and spoke to Brandon while panicking about losing 2 months worth of infant food due to the compressor in my fridge going out. Brandon went out of his way to find a rep that could get out to me today and Zach was at my house in less than two hours from my call. Zach was very friendly and knowledgeable and even went above and beyond to do everything as quietly as he could with my infant daughter sleeping in the other room when he didn't have to. I was extremely impressed and appreciative from the beginning to the end of my experience with Elite Appliance Repair.
Barb Brown
Zach was terrific. He had my refrigerator figured out and no time and then took time to help me with my antique stove. I really appreciate the way you guys do business, your promptness and your communication skills. All in all it's a tremendously satisfying experience and I will be more than happy to recommend you to anybody I know who needs appliance repairs thank you very much
Sondra Markel
Great communication from all parties, let me know when my part was in and Zach let me know each time he was on his way and how far out he was. Price for the repair was reasonable and better than a few other repair places nearby. Zach even came back the next week to follow up with an issue we were having during the first repair. Overall, extremely satisfied with the company and the work they did. Highly recommend!
Victor Soto
[Service, Timeliness, Technician, Price] Zack was the repairman he was on time provided excellent service price was very reasonable. He fixed my freezer it's working great. I put your company magnet up on my fridge, in case I need to call you out for something else . I would not hesitate to use Elite again!
Maryem T
Overall great experience. Every person I communicated with was friendly and eager to help. Technician calls 30 minutes before arrival. A txt is also sent so you can track where they are to get an exact ETA. They offer affordable pricing compared to their competitors. Would recommend using them!
Noor Sk
Very happy with the services provided, the service technician Jay is very professional, identified the root of the issue, took care of the replacement parts order, fixed it on time as promised. I strongly suggest to reach them for any appliances problems.
ed hertzing
You can not go wrong having these people do appliance repair for you. Their prices are very good and reasonable. Service is fast and done in an efficient manner. They are always on time and always keep you informed of their timeline. They keep your home in a clean, while they work and after they leave. Always professional in every aspect to include COVID 19
times. They wear masks and keep you safe while in your home.
I do not write reviews, but these people are outstanding. Try them you will be impressed!
Dave Beckes
Elite Appliance Repair was recommended by reviews on Next Door. I have used them twice now and I was extremely happy both times. They know what they are doing, their prices are reasonable, they offer a repeat customer discount, and they are extremely friendly. I won't ever call anyone else for appliance repairs.
Maria Goodwin
After having another company trying to fix my Samsung dryer and overcharging me for repairs that did not fix the issues, I am so glad I called Elite Appliance Repair, I talked to Steven and he was such an honest person that I felt I was in good hands, Roger came over to fix the dryer and he repaired it super fast and the issue was not what the first company told me that was wrong, Elite appliance saved me from spending a lot of money and even going to buy a new dryer. Thank you so much Roger and Steven for being very professional and fair with the cost of repairs. I highly recommend Elite Appliance for all your home needs. I won't ever call anybody else, I found the right people to keep my appliances up and running. THANK YOU SO MUCH AGAIN!!!!
M R
I highly recommend Elite! Brandon was very helpful in scheduling.
Barb Porter
I would highly recommend Elite Appliance Repair. I will definitely use again. They were very responsive, scheduled a service visit the day after I called. The Technician, Tanner was prompt, professional and honest and knowledgeable in assessing the work to be done. They were able to order the parts for my dryer quickly and came out the following week. The Dryer no longer makes a screeching noise thankfully and is running very well now thanks to Tanner. The service is very affordable and they apply the service call charge to the work that needs to be done so the cost is reasonable.
David Drejza
The service technician came out at the appointed time and evaluated our refrigerator. After a quick look said the compressor was the cause. I stated, “time to get a new”. He agreed, gave me a bunch of information on good brands to buy and where to get the best deal and warranty. After all that great service, he did not charge me for the service call.
Jimmy Williams
Justin is the best! He knew our fridge and the problem we were having within a couple minutes. He ordered the new icemaker and had it installed on his second appointment in MINUTES. I went to see how it was going, and he was already DONE. Just amazing.
If anything with our appliances comes up in the future, I'm absolutely reaching out to Elite again. Great customer service, professional, and just a nice guy. Thanks again!
chuck price
Excellent customer service and professional work! Jim did a fantastic job diagnosing the issue with our dishwasher. He walked us through all of our options to fix the problem. This made it easy for us to pick the best option for us. Great experience from start to finish.
tina Launders
My daughter was home for the appointment, what was really nice is that Elite keeps you informed via email. This is a great feature and great service. Zach was very professional and friendly (he was nice to our cats who were checking him out ) while he was working on our refrigerator. Thank you for great service and fixing our ice maker. And installing the water filter for me, I can never get that done alone.
A Great company!!!!
Margie Laird
I'm very pleased with the assistance I received from the entire staff. The techs were helpful, keeping me informed of the progress and scheduled my appt ASAP. Thank you all for the great job. I will certainly use this company again if I have issues with my other appliances. Professional service is appreciated!!
Sherry Polanski
I recently had Elite at my home to repair my leaking refrigerator. I was impressed with the office staff being courteous and on-the-ball. Also, Michael was my repair person and I likewise was impressed with him. Clearly Elite believes in providing great customer service. I highly recommend Elite and will use them in the future.
Earl B. Russell
"Exceptional service" is how I would describe our experience today with Elite Appliance Repair. We called them last week about our dishwasher that didn't sound right, and two days after I called, our washing machine developed a problem, too!
Steven came out today to do the repairs. Happily, the only thing that needed to be done was some minor adjustments on both appliances. No new parts were needed. No return visits are needed. Everything works properly now, and with only a very nominal service charge. Read on.
And get this! Toward the end of the repairs we learned that Steven owns the company, the third generation of his family to run it. What we learned is golden in business: That Steven is honest and that's the way he runs his company. Not surprisingly, he's super smart and personable, too.
Verdict: Elite Appliance Repair gets our highest recommendation. So does Steve. He made our day!
Natalie Hartel
Brent was the technician, professional, very knowledgeable, explained every step. Cooling fan went out on refrigerator, I called Elite Appliance because of positive reviews given on Next Door app. I would highly recommend this company, if we need appliance repair again I will certainly call the again.
Pam Arndt
Elite Appliance Repair is such a knowledgeable and kind company. They are always super friendly when you call to make an appointment and can send someone out to your home very quickly. We always request Mikey to service our appliances. Mikey is extremely friendly and has so much knowledge. I would highly recommend this company!
Amanda Abel
This company has been extremely helpful. They have worked on my microwave, dishwasher and garbage disposal. We have always had Zach come out and he is always on time very professional and efficient. He communicates what is wrong what needs to be done and does it quickly and clean. I would highly recommend this company and Zach you won't be disappointed.
Janet Wallace
Roger and Elite are Awesome. Always on time, goes the extra mile to get parts, Took care of both issues on the same day. Very fare on price. What more could you ask for, except a great personality, which Roger also has. They also have a great automated system that lets you know what is going on.
Kimberly Barry
THANK YOU FOR THE GREAT SERVICE! Zach and Steven came to my home this evening to help me with a dishwasher issue. Both Zach and Steven were professional, timely and courteous. I was very happy with the service and advice they offered. I found them to be honest, direct and efficient. Furthermore, they guided me to the most thrifty option for the repair of my unit. Thank you to Zach and Steven for the wonderful service, I will be using you again and I will recommend to family and friends.
Marji Shepherd
We have used Elite Appliance Repair on two occasions and I highly recommend them. They fixed our washer and it continues to work like a dream. They weren't, in the end, able to repair our dishwasher, but they were honest and didn't charge us unnecessary fees. The service people are on time, polite, and knowledgeable.
Mike Noyes
I used Elite Appliance Repair twice over the last 5 years and each time I was impressed with their service. The accumulation of 5-Star reviews over the years tells the whole story. I highly recommend this business. They are honest and competent folks!
Jane Dickey
Elite Appliance Repair came to our house to fix our microwave and refrigerator. They were recommended by our One Guard Home Warranty. They were very timely, professional and pleasant to work with. Roger, the technician, was very personable and knowledgeable. He knew what he was talking about and told us exactly what the problem was and how he'd take care of it. He ordered the parts and returned to fix the problem. We loved the GPS app that gave his exact location so we knew when he would arrive. Highly recommend them!
Mary T
I called elite appliance repair to get a quote to fix my 13 year old Jen Air refrigerator that went out at the end of July. Brent & Steven showed up and were incredibly nice as well as extremely knowledgeable. They kindly informed me that a particular part needed was on back order and may take some time to arrive. Once it did come in they called me and were out within a matter of days! They made me feel like I was a priority to them and that's a sign of a great business.
They were very fair in their pricing & gave me updates every week about the part that needed to be ordered.
I will certainly call on Steven & Brent in the future if I need any help again!
Thank you so much!
Andrew Harshman
I just wanted to give a shout out to Robby for being awesome! He's been to our house at least four times to make sure our dryer is working right. He's so quick and knows exactly what to do. I wouldn't use another company for appliance repair.
Richard Blackwell
Kevin was AWESOME! Not only did he quickly diagnose the problem with our washer (a costly main circuit board), but he didn't even charge us for the diagnostic! He recommended we use our washer as is until we were ready to purchase another one (it was not draining/spinning and had to be drained twice with each load). He was prompt, professional, friendly, and most importantly, HONEST. I highly recommend Elite Appliance Repair for any appliance issues you may have.
Jinesh Jain
If you need repairs to any your appliances, I highly recommend this company. They are very responsive and reasonable.
Their outstanding service is kind of above and beyond what I could have imagined. They took exceptional care with our concerns. In fact they took time to handle some additional stuff without additional cost. THANK YOU Steve and team. You all rocks :)
Monica McKenley
Zach was simply amazing! He was informative, knowledgeable, curtious, honest and straightforward. He knew what the issue was with our fridge right away and advised us what was best to do for us. We love this company... Will never use any other for my appliance repair needs. Thanks so much....
Amy Au
Jim was great! He called 20 minutes before arrival that was helpful. He troubleshooted the kitchen disposal and left us information for understanding how to work better with it. He did the same for the dish washer. Everything is working great now...no doubt we keep Elite’s number by the fridge door. On top of that, the price is very reasonable!
Sheila Williams
I had a problem with repair that accidentally affected fan. Owner, Steve refunded the full amount of repair and part and followed up to make sure the problem was resolved.
Vivian Ross
Brent was awesome and had great customer service! He was very professional and knowledgeable. My microwave went out, he thoroughly explained all of my options. I can tell this business keeps the customer’s best interest in mind. 10/10 recommend Elite Appliance Repair!
Basia B
Love this company and the service they provide. Service to diagnose the issue was next day, fix was few days after ordering some parts. They follow through with phone calls, texts prior to scheduling and post visit. They notify of technicians being on their way 10-15 minutes ahead of them showing up. Technician was clean, polite, extremely knowledgeable and quickly found the issue. For comparison when our stone broke 4 years ago and different company tried to fix it, they literally replaced 7 different boards in order to find the right one that fixed the problem. That other company was nightmare to work with and thank God are no longer in business. Elite is the way to go all the way. Will hire them again anytime!
Steve G
Scheduling the service appointment was super easy and I was given the name of the repairman and an appointment timeframe between 10 and noon. Zack, the repairman texted that he was on his way. He arrived at 10:02. He quickly figured out the issue and was kind enough to explain it to us.We will absolutely be using Elite again whenever any of our appliances need more TLC.
James H.
I am a Retired USAF Veteran and I know the meaning of “Great” customer service.
Mr. Steve and his team at Elite Appliance Repair gave me just that; “Exceptional” and “Outstanding” customer service.
Mr. Steve is “Top notch” and has a passion for his skill; appliance repair expert.
From step 1 to step 10 he took his time with my appliances’ diagnosis, answered all my questions, and gave me an impeccable appliance repair experience; the service I received was “Exemplary”.
This place is a “One Stop Shop”, everything I’ve always needed they could repair.
Elite Appliance Repair is very punctual, affordable, sincere, and does great work.
They have high end equipment to repair your appliances and their prices are amazing.
I’ve been an Elite Appliance Repair customer for years. I’ve trusted Mr. Steve and his team because of the “Extraordinary” service I’ve always received.
I can’t thank Mr. Steve and his team enough for all of their guidance and knowledge with repairing my appliances and bringing them all back to 100%.
Thank you very much Mr. Steve. My wife and I are 100% satisfied with the quality of work we received; greatly appreciated.
We made the best choice by choosing Elite Appliance Repair over any other appliance repair company.
I will definitely recommend to my fellow Veterans the service I received from Elite Appliance Repair located at 4335 N 153rd Ln, Goodyear, AZ 85395.
Sincerely, James Holland, Retired USAF
Paul K
WOW - what a great experience! From the initial phone interaction to set up the appointment through the in-home repair of our refrigerator, the service was exceptional. Friendly, fast, reasonably priced and excellent work. Just can't say enough good things about the Elite team. Jim, one of the owners was our in-home agent -- he was outstanding! You won't go wrong if you call and use Elite.
Patrick Buensuceso
Steve and Jim were dedicated, professional and focused on my repair. Elite appliance repair is a family owned business so they are INVESTED and all in. This is exactly how they run their business. They worked on and off the clock to get me the best service I've ever had. I would highly recommend them. You will not be disappointed.
John Tilley
GREAT service!!! Zach, our technician, arrived on time and called when on his way to our home!! He diagnosed the problem with our microwave quickly and gave a detailed list of repair requirements to include the cost. He was courteous, professional and very knowledgeable!! Provided us with a course of action and recommendations which we will follow!!! Just OUTSTANDING service --
very honest!! We have used Elite Appliance Repair in the past and will continue to do so!!! We're VERY pleased!!!
Daniel Varner
Outstanding company to work with. The communication was exceptional, considering the issues I had with my warranty company.
Jay went above and beyond to help resolve the issues he and I were having and they will be the only appliance repair company I use period. This is a company with integrity which is hard to find in this day and time. So glad I ran across them I will let everyone know these are the guys to use for any appliance repair.
CRISTI Thomas
Our refrigerator went out overnight and was leaking. We contacted Elite Appliance Repair because they had high ratings on Google and Yelp. Steven came out first thing that morning and inspected our fridge. He was very knowledgeable, friendly and courteous. He thought that the bottom drawer freezer may have accidentally been left open overnight and that may have been the issue. He instructed us to keep a cold bottle of water in the freezer and he would check with us later that day to see if it had frozen. If it had not then it was more than likely the compressor was going bad and we caught it early. He actually stopped by our house later that day to check it again on his way to another job and it was still not cooling fast enough. He asked us to keep the bottle in the freezer overnight and if by the next morning it still had not frozen he would come back out and diagnose if it was just the compressor. My husband texted Steven the next morning that it still had not frozen and he came that morning to diagnose what was wrong and let us know that it was definitely the compressor and that it had a 5 year manufacturer warranty so it would be covered. Steven's customer service went above and beyond. We would recommend Elite Appliance Repair to anyone needing top notch knowledgeable and responsive service. Thanks Steven!
Sara Keesler
Zach came and checked our refrigerator and found the compressor wasn't working. He did find that we are still within our 5 year manufactur warranty and told me to contact them directly and didn't charge me for checking out the issue. I highly recommend!
Keith Doran
"[Technician] Steven was awesome. Friendly and knowledgeable, gave me some things to think about and next steps. I don't normally leave reviews but folks need to know how well we were treated
Danielle Stevenson
Robby was fantastic! He replaced the ice maker in our freezer door and it works perfectly now. He was kind, respectful and very knowledgeable. 10/10 Recommend Elite Appliance Repair!
John Asplund
Jay knows his stuff. I have some old subzero fridges. He had them all working in no time. Repaired my Asko dishwasher also. It is not very often you think you pay less than they are worth, buy these guys are a super value. I wish Jay could fix my irrigation and AC, LOL.
Matt Young
[Timeliness, Service, Technician] Very friendly, great with dogs and fixed the issue immediately. Even though the fix was very simple, he made us feel as though we weren't the first. He then offered to look at anything else we might have issues with. That's good customer service!
Naomi Muhammad
From making the initial call to the service this company is absolutely superb in customer service which goes a long way! The other company’s I called CS reps wasn’t knowledgeable about the issue I was explaining and couldn’t give an estimate. Mr Brandon answered all my questions when I called to schedule and I can’t remember the lady’s name who set my appt but she was very helpful Mr Roger was on time and wore his PPE and shoe coverings (we don’t wear outside shoes in our home). He was very pleasant and knowledgeable. Our Front Load washer was leaking and the issue was fixed quickly. My husband and I will definitely be using this company and requesting Mr. Roger if needed. I would definitely recommend them to others.
Kate Bennett
I called Elite to have a mechanical inspection done on our appliance before purchasing our new home. They were able to get me scheduled quickly and within a time period that worked best for me. Their office staff & technicians are extremely friendly & a pleasure to work with. Their technician came out & did the inspection and wrote me an invoice to provide to the sellers. I HIGHLY recommend Elite & will be using them for ALL of my appliance needs!
Amy Staren
My oven went completely out a few days after I ran the self-clean option (which FYI don’t do!) and Jay came to look at it. He said there was likely an issue with the control panel and tried his best to find me a new one but couldn’t so I was looking at having to buy a brand new oven. However he called me later that afternoon and told me he spoke with his boss who has a similar issue and resolved the issue once he replaced a fuse. Sure enough, a few days later, when Jay came back and replaced the fuse, my oven was up and running!! After nearly making peace with having to spend $1500-$2300 on a new oven, getting the $173 bill from them was a pleasure! So happy with their service, follow through and pricing! I would definitely recommend to others and will be using them again in the future should I have any other issues.
Richard Wise
We had a problem with our clothes dryer, and called Elite Appliance. They say someone could be out in a couple of days and gave a time line. I was texted in the day of the appointment, that the repairman would be here in 15 minutes. The repairman (Robby) was very courteous, honest, professional and knowledgeable. He fixed the problem with our dryer and had it up and running quickly, after taking it apart.
I would definitely recommend this to anyone needing Appliance repair!! Also, reasonable. 5 stars!!
Rick Benedict
We had an appliance that went kaput. Elite appliance repair sent a technician named Zach. Zach was very careful to announce his presence and the steps he was taking to make sure we knew that he disinfects himself his tools and wears protective clothing to make sure that we are not taking an unnecessary risk to have a worker enter our home. He was very reassuring, and quickly diagnosed the problem. With his help we were offered a replacement appliance for the one that was too costly to repair. Not only that, but he called our house later that evening to make sure that we were satisfied with what he had done and the outcome that was achieved. I found that he went above and beyond the call of duty and that the leaders of elite appliance work hard to make sure that their technicians are top notch and client centered. I highly recommend elite appliance repair should you need any service.
Dave Francis
We have used Elite Appliance repair many times. Today, James was our technician. He had our freezer repaired very quickly and efficiently. James was friendly and took the time to explain what was wrong and how he was going to fix it. Plus Elite does not over charge for anything. we were very happy and will use Elite again in the future
Swan Lee
Glad that my dryer is working perfectly. Steven was very kind, courteous, honest, and informative. He knew the issue of the dryer and worked off the clock to provide me the best service. I highly recommend this company for your appliance repair.
Jerry Hink
It's the first time we've used Elite Appliance, and they were top notch. Jim was on time, and kept us abreast of what had happened and what he was doing. Would highly recommend to anyone in need of appliance repair, as they respond to your needs and questions.
Karey Brown
Zach was our tech. He was great. Provided excellent service called when he was on his way and was quick and had my Whirlpool front loader dryer working within an hour! Would definitely refer to all. The price was fair for the services provided.
Bill Fincher
Update, this time I needed washer repair. It is 4 years later. I called Elite again. I really appreciate this company's honesty and integrity. Robby tech was outstanding. 10 minutes early than appt. window, diagnosed, didn't have part on his truck, but pick up and be back between 4 and 6 same day. back at 4:20 installed new part and washer is working like new. As always calls to let me know when coming . The techs always will recommend getting new appliance if repair is too costly. Do your research to know what a new appliance will cost and make your decisions accordingly. Again I will always recommend Elite Appliance. I needed dishwasher repair. I did my duty of searching for appliance repair and two things I noticed immediately. Service call fee was more reasonable and reviews were current (a couple of weeks to longer) where as other places had reviews that were 4,5,6 years old. the tech, Roger came out checked it out, gave me a quote, also informed that a new dishwasher was close to the repair cost as another option. He had to order the parts, 2 days later back to fix dishwasher. Every time a call saying on his way and how long and always on time. Dishwasher only needed one of the parts and that is what he replaced and what I paid for. I have found my appliance repair company, Elite Appliance Repair. I will recommend to everyone.
Jimmie Simmons
Sam Sung refrigerator ice maker not working properly Jay recommended replace ( class action has been filed against Samsung ) installed new control board. Jay ordered parts, scheduled good return time for us. Great job. Will use them for all appliance repair.
S K T & B Funko
I love Elite Appliance Repair! I'm so glad I requested to have them come to do my repairs vs. the company my home warranty first tried to send out. So this is the second time Elite has come to my house to fix various appliances. Elite is always very timely and professional, and has excellent customer service. They also are great at fixing any problem I have. I will only ever request Elite, and if my home warranty company was smart they would only offer Elite Appliance to their customers. Also Roger was amazing; I would expect no less from Elite. They only hire the best.
Aseem Kumar
Good diagnosis of the issue, honest recommendations. Jay called promptly to communicate his findings. No repairs needed this time but will use again for any appliance repairs.
michael perry
Awesome knowledge and experience. Actually nice to deal with a company that still has customer service and quality in mind, not to mention competent service. Zach was up front and honest and showed me the work completed. Definitely recommend for appliance service.
Bob & Eileen Beban
If any of your appliances ever need repair, Elite is the company for you. My refrigerator stopped working properly, called Elite and Zach immediately knew what the problem was. Needed a new fan he ordered it came back the next week and installed it in no time. Very professional, very polite folks. It was so nice to do business with a reputable, honest company. Put Elite in your contact list! Customer for life!
Brian Snedden
Jim and Steven were very knowledgeable, kind, and professional. They arrived in a timely manner and were properly equipped with masks and gloves during this pandemic. They explained what they were doing and why while working and even gave me tips on how to improve the longevity of my washing machine. The cost of the labor was reasonable and I am very satisfied with my experience. I will definitely be using Elite Appliance Repair again.
natalie gottesman
You don't have enough stars on this rating scale....Jay is FABULOUS!! This is the second time we've had him out for service - the first time for our washing machine and this time for our wine refrigerator. Not only is he an outstanding technician, but he's also very professional and pleasant to be around. I will always request Jay when we need service!
Hazel Sonntag
We were very pleased with the service of Elite Appliance Repairs. We called one day they were here the next. The gentleman worked on the washer and stove and repaired the stove but had to get authorization on the washer. They kept us up to date and were polite at all times. Would use them again and highly recommend them. Thanks to the whole company
Bill Norman
Service, Timeliness, Price, Technician] Tanner was on time and diagnosed the problem with our induction cooktop quickly. Checked the repair cost and looked up with a wry smile and said a new top was the way to go. Could have easily recommended the repair but chose the honest advice. He lost the sale but gained an appliance customer for life!"
Kristyn
Amazing service. It's rare to have a company that you can make a single call to and then they follow though. I made a service appointment and they texted when they were on their way. They said I needed a part and would order it - they actually ordered it and called me back to schedule install. Normally I am chasing companies around asking about ordering and timelines. I am not sure if I am more shocked at how on top of things Elite is or if its more disappointment that doing what you say is a rare in the industry. ALWAYS CHOSE ELITE!
Brandon Hull
I am beyond impressed with this company. I've gone through quite a few refrigerators and dealt with quite a few different repair companies. Elite Appliance Repair is by far the best I've worked with. Their staff is courteous, knowledgeable and very friendly. They were honest with me about the repairs that were needed and properly set my expectations for how long the repairs would take. I would recommend them to anyone needing an appliance repair.
Tasha Slade
Communicated well and on time, getting a call before arrival. Friendly tech and up front and honest. Besides having the lowest service fee, I will use them again if ever needed. **update: I have used them three times now and they are not out to just get paid. If the repair is too costly compared to replacing the appliance, they will tell you! Stick with Elite every time!
Roxanne Bolte
I am a facilities manager and deal with tradesmen regularly. Jim arrived on the early side of the window given. He called ahead to let me know he was on his way. He was professional and very informative. I very much appreciate the way our job was handled. I will use them personally and would recommend them to anyone who needs work!
leigh lisky
Posting another review. LOVE this company!!! I did a 5 star review when they repaired my refrigerator, hence the reason why I contacted them when my brother in-law needed a washer and dryer repair. They arrived today and not only figured out the issues in record time, they chose to not charge us the service fee! Who does that??! Elite does. They appreciated the care we give our mentally handicapped family member and we appreciate their excellent service! Thank you again guys, please don't ever go out of business, we will recommend you always!!!
Anita Thompson
Jay was able to repair the flap on my LG Ice Dispenser (that was not covered by 1st American Warranty - ice maker was covered but it was not malfuntioning). He did not have to replace the part he had ordered saving me hundreds of dollars. He is very knowledgeable about his craft.
Ciara Bozarth
Mikey came out today to look at our built in wine refrigerator. He arrived at the promised window. He was able to diagnose the issue within a few minutes. He was honest about the repair cost and was great at explaining the issue. I won’t hesitate to call him again in the future. Happy to find someone trustworthy.
B Dell
This was our first experience with Elite as a result of a problem with our wine cooler. From the first encounter via phone to the actual visit, the staff was professional, courteous and attentive. Like so many places, our appointment was within a time slot-1pm to 5pm BUT, unlike others, I could go to a site to more specifically determine Jay’s arrival—very cool! Jay was on time and quickly determined our problem and advised us appropriately. This is a class act and will be our lst call with subsequent appliance issues. Bravo Zulu, Elite!
Shane Butler
We used Elite Appliance Repair last week to look at our washer and dryer. Our service technician Roger was fantastic. He was professional and helpful in diagnosing our machines. Roger was timely and courteous from the moment he walked in the door. We were giving Elite's name from a friend and we will continue to use them in the future. The service experience from start to finish was top notch and I found a company in Elite that I will use in the future. Thank you all for your great service!
Jeanne Lees
This is the third time that we have used Elite Appliance Repairs, and I highly recommend them. Zak has been out to us and is extremely knowledgable, courteous and professional. The office staff are very pleasant too. They do a great job, and I will always ask for them...Highly recommend them, as I said..
Jan Sears
Tech was on time, diagnosed the problem quickly and repaired the fridge quickly. Was professional and friendly. We will use them again if needed.
Richard Doxsee
Zach and Steve were quick, accurate in their diagnosis, and very professional. They explained the the appliance issue and how much time it would take to order the correct parts to complete the repair. Upon return to complete the repair, they were considerate of our home and the surface they worked on . They took extra precautions to ensure that after the repairs were made the area of our home they worked in was cleaner than when they started. Elite Appliance and both Zach and Steve come highly recommended.
Phil Petersen
Called Elite after another company (a) missed appointment without calling, (b) did not do any troubleshooting and (c) was rude to me. Elite was awesome. Jim (tech) was knowledgeable, experienced, courteous, and on-time. Fixed my refrigerator in one trip. I'm not using any other company from now on.
Thomas Boon
Elite has been to my home 4-5 times this year handling my homeowner warranty issues. Every time has been outstanding. No messing around. Right parts, right repair, the first time. They call when they get the work order to set up a date and to get an idea of what is needed. The technician calls when he is 10-20 minutes out. Each time, Anthony has done our services. He is outstanding--gets in, does the work, and leaves without fuss or muss. I highly recommend Elite Appliance Repair.
Vanda Salls
Request for services always promptly scheduled. Communication regarding service date & scheduled time updated in a timely manner. Robby, the technician, very professional, polite, efficient and thorough. When work is completed, the area is left clean and free of debris.
Dennis Hutchings
Jim is very thorough & conscientious. He insures the refrigerator operation is smooth running & efficient especially during the hot summer months. We are most grateful for the outstanding services provided by Elite. Thank you, Jim.
Fran Jolly
Elite appliance repair was called out to repair our dishwasher because of a leak. The leak was really with the garbage disposal! They returned a few days later and replaced the garbage disposal. All the work was done neatly and billing was very easy. Highly recommend this company for their honesty and work ethic!
Joe Dimang
I came home to my washer with water all over our laundry room. Did a quick search and found these guys! I called immediately after seeing other reviews. I think I spoke with Ariana, she was so helpful and let me know all their procedures and pricing. She said she was able to get a technician out today! I was stoked. Roger came within his given time frame and checked out the problem, took about 30 minutes to let it run through a cycle before finding the source of the leak. He said he had parts with him and fixed my washer right then and there. I was so grateful! Its been two weeks and the washer is running perfectly. Thanks for everything, Elite!! Will definitely be calling again if I need anything else.
m17rich
I had originally scheduled my washing machine repair with another company but cancelled that appt after seeing that company was rated 2 out of 5 stars. Found Elite Appliance Repair doing a search and was blown away by the hundreds of 5 star reviews. Add my 5 stars to the list as my technician Robbie was personable, knowledgeable and just plain nice. Price was very reasonable and services were completed promptly. Thanks Elite Appliance Repair!!!
Laura Soctomah
Zack was our technician and we can’t say enough good things about him. He was friendly, on time, super honest and the best price ever. We will definitely recommend this company to everyone and we will be using them again.
Bruce Dodd
At first Elite Appliance responded quickly and ordered the main board for our three year old Samsung refrigerator. Six days later they installed the part. Gave us a discount on the service repair bill. It ran for a about a month. Then wasn't working again. The part was still under warranty, we called them to have them come out to see if it was a defective part or something else was wrong. That was 8 business days ago. As of yet they have not returned our call. We were impressed with their customer service and quick response time the first time and installation of the part a week later. Disappointed with no return call from them.
Update :
Steve the owner called shortly after I posted this review. For some reason unknown to us they did not receive our call. Since we bought a new refrigerator he is refunding half our repair fees and making sure our old refrigerator is properly disposed of.
My faith has been renewed in five star customer service.
Thank you Steve
I would recommend Elite Appliance.
Bre Knouse
Same day service! Fair price! They have a really nice text messaging. System that confirms your appointment, let’s you track your technician once they’re on their way, and thanks you for your business once the service is complete. Mikey was great, fast at his repair and had the part already in his car. I referred him to 2 others already. Thank you!
Jennie Caterinacci
We’ve used Elite for numerous repairs at our rental properties. They show up when they say they will and have always been honest with us. Will continue to use and recommend!
Bree Johnson
Mikey at Elite appliance repair was recommended to me from a friend. I had trouble with my washing machine and called to set up an appointment. The receptionist was super friendly and I was able to get an appointment within a few days. Mikey was super friendly and knowledgeable. Mikey was able to trouble shoot the issue on my washer and repair it within 30 minutes. I would highly recommend this company for any appliance repairs. I will for sure call Mikey for any future appliance repair needs.
Steve Gwinn
We were the last call for the day for the technician from Elite Appliance but he took his time, completed a thorough diagnosis, and got our refrigerator up and running until the part needed to fix it arrived. He came back a couple of days later with the new part to make the permanent repair. Friendly, professional and knowledgeable. Elite Appliance is a top shelf company!
Chad Fleming
Zach was extremely polite, professional and very respectful. He explained the repair in detail and completed the job in a very reasonable amount of time. Also, the cost of the repair was quite fair in our opinion. We would definitely recommend Zach and Elite Appliance Repair to anyone!
Norma Nino-Quinn
Technician, Service, Timeliness, Warranty] Kevin, Listened to the issue, opened the front of the dryer and found the issue. Replaced the idler pulley in and out within 30 minutes or less. Great customer service!
This was a second call since the first company that was sent out did not find the problem. The technician that came out did nothing. He just carried is bag in and told me the load noise was normal wear and rear.
Mariah Kooistra
My husband and I are currently renting and it's always a phone tag mess whenever something needs repaired. I really appreciate Elite Appliance Repair's customer service. They usually give an estimated time - for example 1:00-5:00pm. They've never given me a hard time when I've called to ask for an ETA. They are super friendly over the phone!
When your tech is on the way they send you a text with their location and how long it's going to take them to get to you!
Our tech James came out twice and I really appreciated his sense of urgency when fixing our dishwasher and also how respectful he was when entering our home - wiping his shoes. James was extremely professional.
All in all we had a wonderful customer experience thanks to James and those at Elite Appliance Repair .
Rich Fritsch
Zach was very professional and knowledgeable. Gave me all options for repair and or replacement. I have used Elite in the past. I will continue to use Elite and would highly recommend them for any appliance repair.
Dianna Bowman
My technician today was James, and he had to have been the nicest. He called ahead, came in the estimated time, was pleasant, and he wasn't by any means rushing. He was able to quickly get my dishwasher working again and checked it before leaving. I'll be sure to have Elite Appliance Repair as my preferred vendor when service is needed again for any appliance. Thank you!
Brian Metcalf
Unexplainably satisfied with the service form Elite Appliance Repair! Appointment for service was scheduled in less than 30 mins from a home warranty request. Technician that came out was extremely professional and knowledgeable. 100 percent recommended for Appliance repair! 5 stars across the board. (I am not an employee). Thanks guys! Look no further, you have found the company you have been searching for. Give them a call and they will get you taken care of in a flash!
Sheryl Belanger
We had 3 appliances needing repair over several months after moving in. The office staff was very professional and fast to respond & accommodate. I like how they communicate via Text too. Tanner the Technician is very knowledgeable & professional. I would trust him with all our appliances. He took the time to show me what he was fixing and clearly explained why. He is attentive to detail and knows how to keep the area clean during repair and leaves it better than it was. Tanner feels like family and not just another contractor. I can tell this company works together as a team from the inside out. I would use Elite Appliance even without a home warranty!
Magda Mora
So happy my dyer is fixed. The Tech Robby was so kind and patience. Answer my questions. Had another person come 3 weeks ago self business omg never again will I use him. What a difference in professionalism and service. I highly recommend Elite appliance. Please be patient due to Corvid parts do take couple days to come in. Thank you 🙏 …
Ken Forston
From the ease of scheduling the appointment to the updates about when the technician will arrive, the communication with Elite is top notch.
The technician was polite, prompt and professional. He isolated the problem and the job was completed with no issues.
I would recommend Elite for any appliance repairs!
jmorales71985
Roger is the man! So helpful, understanding and knowledgeable. Great pricing and took care of us on time and did exactly what we needed done. Strongly recommend to anyone looking for honest working individuals and from the beginning they treated us very well.
Lori Herzog
Steven was timely and professional. He took the time to explain the repair that I needed. I had a good experience with Elite Appliance Repair and will recommend them in the future.
Maria Webster
Today was my first experience with Elite. I randomly selected them by googling. Both Steve and Brent were cordial, honest, and professional. They let me know immediately, that the cost to repair my microwave would equate to the cost of a new one. In addition to the sound advice, they kindly waved their Service Fee. I will definitely call them for any future appliance repairs, and recommend them to others.
Tricia Nesbitt
Being a new home owner, our dishwasher was acting wierd. Through the home warranty, we were recommended Elite . What a awesome job. Smart, professional, quick. I highly recommend them. Will definitely use them again- warranty or not!
Kathleen Johnson
Elite was sent out to service my refrigerator by OneGueard after Frost came out and refused to work on it after troubleshooting the problem. It took almost two months to get my refrigerator fixed although it was not the fault of Elite. Steven was great about keeping me informed and explaining about the issues getting parts for my appliance. I appreciated the service he provided and would use his services again. I have already recommended Elite to two co-workers."
Patty Hughes
I have used Elite twice and I'm very happy with their service. Friendly and knowledgeable staff! They quickly diagnosed the issue and luckily easy fixes to my old refrigerator. Thank you Elite!
Christina H
Steven and the team at Elite Appliance have been very helpful getting our G.E. Monogram fridge repaired in a timely manner...Twice! First time fixing the hinge on the door. Second time the thermostat. I would recommend this company as I did not feel like I was being hussled but helped with my extra large fridge. Other companies had been less than positive regarding the ability to repair. They also had heightened covid awareness, wearing booties,masks, and gloves.
Pat Murin
Steve (the owner of Elite Appliance Repair) and Kevin arrived within the scheduled time window, though they had called ahead of time and said they could be a little late. They very quickly diagnosed the problems with our 14-year old washer (two circuit boards and a support strut) and recommended that given its age, we consider buying a new unit. Because they found the problem so quickly, they even waived the normal diagnostic fee, simply asking that we call them in the future! Simply can't get any better response and service!
Amanda Miller
Friendly reception when I called to schedule service for my squealing dryer. The tech was on time and even called me 20-30 minutes before so I wasn’t stuck at home all day. He was honest and very helpful. He showed me how to clean my front loader washer and what to use. Never knew there was so many uses for white vinegar lol. Also, I’ve been using way to much laundry soap for many years !!! Price was very fair and honest. Highly recommend this company.
Gavin Bodway
Jim was excellent. He is very personable and was informative about what the situation was. I will definitely use Elite again. Thank you.
News2JB Creative Services LLC
We are so very happy with Elite Appliance Repair. Friendly service. On time. Gets the job done right. Very clean. We've used this company before and will be sure to use them again if the need arises!
Chris Dilworth
I highly recommend this business. They were prompt and courteous from my first contact through to the end service call. Kept me updated on the tech's arrival time via a phone call and text. Their tech, Zach, was knowledgeable and very honest. He also offered great advice on washing machine upkeep and maintenance.
Evelyn Casillas
Zach was very professional and quickly diagnosed the problem. He graciously arrived with mask and booties as we requested. He was incredibly accommodating and would recommend him to everyone!
Kelly Humbert
The service from Elite Appliance Repair was exceptional. Steven let me know when he would arrive, was on time and nothing but professional. He explained things clearly and laid out our options with no pressure whatsoever. Highly recommended.
Songgi Kim
From the techs, to the front office Elite Appliance demonstrated professionalism, constant communication (big one for me), quick and thorough service. We had the pleasure of working with Steve (the owner) for a freezer repair. The job started out a little rocky but, Steve quickly jumped in and resolved the issue. Now we have a working freezer, and someone dependable to call for any future appliance repairs! Highly recommended!
Michael S. Doran
I appreciate everything about the way that Elite Appliance Repair does business. It was easy to make an appointment. I received a text confirming my appointment. I received a phone call from James prior to his arrival. James narrowed down the problem, had the part on hand and repaired my oven in less than 1 hour. I will certainly use them for any future needs and would recommend them to others!
Freida Sherman
From my experience Elite Appliance is by far the best appliance repair company in Scottsdale. I've had service people from other repair companies come and not be able to resolve problems after multiple visits. Elite offered quick service and a knowledgeable technician. Jay was able to define the problem and resolve quickly.
Richard Harshaw
As a Retired consultant to the HVAC industry, it was a pleasure to see a local company doing all of the great customer service things I advised my customers to do.
The technician was knowledgeable, courteous, on time, and kept me informed every step of the call.
Truly a first great company to work with!
brinda hall
The technician, Anthony, quickly determined the problem and ordered the part. He did break a part in diagnosing the problem bus replaced that at no charge. Did have a slight problem with scheduling the return appointment but office staff corrected it immediately and did a next day appointment. Anthony was very professional, showed up on time and I appreciate it great service. Do a yelp appointment request and you get 10% off. Reasonable pricing and honest.
Katie S
I can not say enough good things about this company. Search no more! This is the appliance repair man of the Leave It To Beaver Days. Honest, polite, hard working, knowledgeable, and on time. I will call Elite for all my appliance repairs. I only wish they did more than just appliances. Steve, James and Kevin were out several times to deal with my subzero freezer that another company had given up trying to repair. Steve went to extreme lengths to repair our freezer at a more than fair price. No matter how frustrating and confusing our repair was Steve and his team were pleasant, helpful and determined to fix it. This company stands by their work. You will be delighted with their integrity, professionalism and quality work.
Rae Martinez
I had been dealing with another company for a month to get my built-in refrigerator fixed. Zach and Steve came out, found the issue immediately, ordered the parts, installed and working great. Elite did in 2 visits what the other company had not been able to do in a month.
Dan M
[Service, Timeliness, Technician, Price] Wish we could rate over 5 stars. Hands down a honest, reliable, hardworking business. Highly recommend Elite!
Maryse Shank
Love this company. Jay came out and checked our dryer that wasn't heating well. Said all was good, needed to have vent from dryer to roof run and gave me the name of a fellow "Mike" who was great too. All honest and with a fair price. Will use again and highly recommend!!
Darrell Fischer
Elite came out on my old dryer that turned out to be dead. Purchased new dryer but plugged it in and
It didn’t work. Called elite and owner Steve came on an said he would send out a tech. To check it out
Tech. Jim came out and spent at least a couple of hours checking why new dryer wouldn’t work. Ended
out that my solar hub system had the dryer turned “off”. Once that was changed the dryer worked.
Steve called back and said “no charge” for the second service call. He emphasized that his company
emphasizes “customer service” and he is definitely right.
I have used elite for many years and have always found their service to be top of the line.
I will always recommend to my friends and anyone else who is looking for quality repair service to
Call Elite.
Joe Brady
Outstanding service way beyond what I could have imagined. Took exceptional care with our concerns and comments. Spent time to educate us moving forward and even quickly serviced another item that was not even our original concern at no additional cost. Are you kidding me? This company is all about doings things with love and compassion, as it should be. I will never consider any other repair company again for any of our household appliance repairs and neither should anyone else!
Sara Griffin
I love this company! They are honest, fair, kind, & knowledgeable. They always explain everything well & give me options. I have used them for years for my home & my 3 rental homes. I am so grateful I stumbled on them & honestly I would not use anyone else for my repairs! Give me them a try you won’t be disappointed!
Daniel Jacobson
We are very happy with Elite Appliance. We’ve been using their services for over 10 years. They are always on time, and very polite and professional.
This time they fix our refrigerator. Fair prices.
Highly recommend them
Laura Panton
Kevin, my technician, called me ahead of time patiently waited until I could get to the door and when he came in he was professional friendly and addressed the problem with the washer immediately. It took him only a matter of minutes and he didn't charge me for the service since I am going to have to replace the washer sadly. I will use this company forever on every major appliance repair that I need. I will be sharing this with all of my friends and family throughout the valley as these guys are amazing!
Michelle Odle
Technician was on time, professional and very honest, which I appreciate. He checked out the washer and dryer and they did not need any new parts or servicing. I highly recommend this. I highly recomend this company!
Juli McGreal
Top-Notch service all around! Mikey was very knowledgeable, honest and polite. They made it a point to make sure I had a running appliance by the time the day was over. They came out 2 times today just to get the job done. I would definitely recommend them! Also LOVE the dispatcher app they use!
Kari Hahn
COMMUNICATION is key. This company excels in communication! They were able to trouble shoot my appliance the day after I called. Everything about this company makes me believe that there are still repair companies that care about the customer. I will absolutely use them again.
A Clark
Not gonna lie I was a little skeptical about ALL the 5 star reviews at first. Seemed almost too good to be true. However, after speaking with Elite on the phone, having them come out and diagnose my fridge issue, give a competitive quote, and follow up with us - I am thoroughly impressed. Definitely recommend this company for appliance issues. Really a level of customer service you don't see often.
Tara Lucarelli
The experience that Elite Appliance Repair gives is top notch! From start to finish they have great communication, professionalism, knowledge, follow through, and very personable. Will highly recommend to everyone! Thank you for setting the standards high!
Arlan Hatloe
As a retired business owner I appreciate a company that is responsive, professional and employ trained technicians. Elite Appliance Repair set up an appointment the next day. Their technician called 15 mins. before arrival at our home. Great first impressions are important. The young man was friendly, neat appearing with tools in hand. He worked quickly explaining what was broken, fixed and tested our appliance. Great service, would highly recommend Elite Co. and Technician Mikey to anyone looking for an Appliance repair.
Arlan & Barb. H.
Roland Ho Jr. (Naturol)
Awesome service, and quick response. Honestly and integrity is always appreciated in any business. While we did not end up going through with an actual repair, we appreciate the expertise of an honest repair/service company. While we will now end buying a new dryer. I'd rather spend the money on a new appliance then hundres of dollars fixing one that is less than 2 years old. Zach was awesome, and we appreciate the recommendation. Mahalo Nui Loa!
Chris Buttes
We needed two problems resolved, Jim, our service technician arrived on time, evaluated and resolved both problems quickly. Would not hesitate to recommend Elite Appliance Repair to anyone needing service.
Terry Reppert
Mikey was the service employee I had. He was awesome very helpful and had a great personality and knowledgeable. The price was reasonable wish it was a little cheaper but I guess because I have a Viking fridge it’s more expensive 😏
But I would definitely use them again and would ask for Mikey …
Judith Baker
This company was sent out by my home warrantee company. I was told they would call within 4 hours, but received the call to make the appointment within 10 minutes. Two very nice techs arrived promptly, suggested solutions to my problem and gave me recommendations of what I should do. I appreciated the timely way in which they responded and the professionalism of their techs. I would definitely recommend them.
Samara Starchman
I am so glad I called Elite. I had been without an oven for 8 months. Another repair company had been out 5 times and just made the situation worse. Once Jim from Elite came, he new exactly what was wrong and how to fix it. As soon as the parts were in, he had my oven working beautifully!
Karen Mae
Incredible service!! Prompt, polite and professional. Not only did he take time to explain and show me the problem, but also provided maintenance hints. Thanks for the outstanding service!!
maria ruiz
Mike was amazing! Very helpful and very professional! Steve was also very helpful ! I was referred to elite by a friend and she had a good experience with them as well ! They were quick to arrive and explain in detail what's wrong with our fridge .. I also have you guys coming out to my home on Monday to fix my dishwasher .. thanks again for the awesome, friendly experience! I will refer you guys to all my friends ! Thanks Mike and Steve .. I really appreciated it ..
Joseph Tanner
I have had the pleasure of working with Roger at Elite Appliance Repair on several occasions. He is highly skilled, very communicative and by far the most trustworthy technician I’ve had in my house. If you need any appliances repaired, ask for Roger because he will make sure the job is done right!
David and Christi Sourk
We love Jay at Elite Appliance Repair! He is so honest, so knowledgeable and so personable! He diagnoses, explains and completes repairs quickly and expertly. He also gives us great advice on appliance care and purchasing new ones!
Rosa Medrano
Elite Appliance Repair, excellent customer service.
Roger the repair technician was professional, friendly and very knowledgeable.
He took the time to explain what was normal use and how to maintain the machine.
I will be a repeat customer and highly recommend
Thank you Elite Appliance Repair...
Reinhardt Haukenfrers
Polite, Helpful, Efficient, Honest, Knowledgable.
This is the appliance repair company you want to use. They are in it for the long-term service, not the quick buck.
Eric Probstfeld
Was a simple repair in the end, but diagnosis could have required throwing parts at it to see what worked. Tech wasn’t sure so he solicited advice and came to a solution that worked. I love that team mentality instead of just throwing parts at a problem. Saved me money too. Thumbs up.
Elizabeth Seufert
Thorough, knowledgeable, prompt, pleasant, efficient. Diagnosed the problem immediately and fit me into his busy schedule the next day to install the part. I am a repeat custoner, this was my 2nd appliance call to Elite in two weeks, so happy to have found a trustworthy repair company!
Mike J
Zach was very punctual and courteous. Was able to troubleshoot microwave screen issue in minutes, gave estimate on the spot. Company also provides military discount, will use for future appliance repair needs.
Katie Seguritan
We have used appliance repair twice in the last year. I am very pleased with how quick they got out here. Both times we have worked with Anthony. He is very professional and good at what he does. They do send behind their warranty and even offered a warranty on the warranty service. Very pleased with them
Kena Green
Great company and technician. I love that I get very quick response when I call. The technician always lets me know when he will be at my home and he’s never been late. Everyone I’ve dealt with at Elite Appliance Repair has been courteous and efficient.
Gary Stumpf
"Roger was friendly, professional and responsive. And he knew what he was doing! He repaired our non-working refrigerator with the new part it needed, and he even gave us a break on the cost! We will definitely call on Elite Appliance in the future."
John Patton
They were very informative about my dishwasher problem and that the repair would cost more than it was worth. Very punctual and friendly. Even offered suggestions on best options for replacement. Highly recommend them. Their kind of service is almost unheard of anymore.
Angelica S
I highly recommend Elite Appliance Repair. We have had them come out several times to fix issues with our fridge/ice maker. Each time the tech has always been extremely professional , honest and knowledgeable. All in all a great company to deal with.
Adam Flath
They have been very good so far in to the process of contacting me and being on time and efficient. It is the first time I have had to use them and would use them again. Robbi had to order a part for my refrigerator so he said they will contact me when it comes in.
nikki P
Very Professional and great customer service!! He fixed my dryer in great time and didn’t leave a mess for me to clean up😃 …
C. S.
My Viking refrigerator has had ongoing problems for over a year. My frustration and patience were maxed out. However, Steve at Elite Appliance has gone above and beyond in trying to help me get it working properly and walking me through the warranty process to ensure a fair resolution. The two other service techs I've had at the house were great as well. Their level of knowledge, honesty and willingness to help is why I'll continue to use them for appliance repairs.
Dan Neal
Our experience with Jay is exactly the type we want but rarely get. He was punctual (early in fact), knowledgeable, friendly and he communicated very well. He solved our problem is short order and left us with a smile on our faces. Can't get any better than that!
Carla Markley
Great family owned business. Elite is very professional, honest and reliable!
parris biggs
Have had these guys come service my home a few times. Every time I get excellent fast service and they are honest. The tech is always very friendly and helpful. Gives me all the information I need to make a good decision on what next steps I should take. Would gladly refer them to others if you are in search for a good appliance repair company!
Kris Peters
They fit me in same day and were quick to identify the issues. Zach, the technician, gave me multiple options to solve my problems. If I ever need appliance repair, Elite will be my first call.
Yavihle Wright
At first I thought all the 5 star reviews were fabricated and I called them with reservations. Be it known, they’re legit. I was blown away. These guys know how to put serve in their service. Steve and Robby were professional, timely, and great to work with. Thanks Elite!
Lori Britt
I found this business through Google and the good reviews it had so I'd like to add my own. They are well deserving of their 5 star reviews! The customer service was exemplary! I have no complaints at all... very pleased from beginning to end! This local business will continue to thrive with this level of service! Thank you!
Roger Nelson
Steve from Elite Appliance Repair was one of two repairmen who came out to our house to fix our refrigerator. Steve's bid was several hundred dollars lower than the other guy and he was very professional in completing the work. I especially appreciated the fact that he was on time for the appointment, called to confirm and explained what needed to be done. I would highly recommend Steve and Elite Appliance Repair for fast, reliable, professional service.
Cory Beal
I wish I could give these guys a SEVEN!!! The technicians kept me up to date with where they were and when they'd be at my house both with a call and text updates. Many technicians are impersonal and unfriendly, however Stephen and Mikey were smiles and chit chat yet still got the work done. They were fast and efficient taking their time with my microwave as to not drop or damage anything in my kitchen. Amazing experience with ELITE APPLIANCE REPAIR and not only will I use them again but I'll be highly recommending them to my friends and family!
Kyle C
Steven and crew were awesome. Super professional all around and followed CDC regulations for Covid-19 regulations as required. Will be calling them again. Went over washer with a fine tooth comb after pcs move. Great job!!
Kelly Gannon
Update: once the owner was made aware of the situation he personally came out to finish the job and complete the repairs. He also phoned to follow up to ensure it was in functioning well the day after he repair. Absolute scam of a company. Their service technicians are not certified. They receive two months on the job training. They end up breaking things and leaving them in worse condition than they were originally and then won't come back out to finish the job because they are "understaffed". So many great places in the Valley with superior service. Save yourself the time and aggravation and don't use this scam Company. Their BBB rating is also terrible. They took advantage of my in-laws due to their age and now won't stand by their word.
joani frankel
For many years Elite Appliance Repair is the only service provider that I allow in my homes. Great work ethic. Excellent work. Clean and respectful and always on time!
DeeAnn Steffenson
If there were more than 5 stars available, I would give them additional stars! From the first call, Ariana was helpful, polite and professional. Steve and Mikey showed up and exceeded my expectations again! I had a bad estimate for repair from another place and they diagnosed the actual issue in less time that it took the first person and saved me hundreds! I will use them every time I have an issue and recommend them highly! THANK YOU!
Lori Lietz
Brent and Stephen were very professional and right on time for my appointment. They followed CDC guidelines and wore masks. My oven was repaired and I am a happy customer. I will use them again.
Nate Tinguely
Bill, the technician that came out the same day to help us with our wall oven, was very professional, knowledgeable and friendly. I'll definitely use this company again and will not hesitate to refer them to friends and family!
Jessica Sotelo
I called first thing in the morning when I realized my refrigerator wasn't cooling and the freezer was not working properly leaving my food totally bad. I was impressed by the great customer service when my phone call was answered and also by how quick the technician was able to come by. I was able to get an appointment the same day, just a few hours later. The technician was awesome and answered all my questions and fixed my fridge within 45 minutes. It was a great experience and I will recommend to others!
William Romans
Steve provided superior service on a weekend to repair our washer when several other companies failed to find the root cause of the problem. Steve fixed the washer in 15 minutes. Very professional and knowledgeable. Highly recommend for future appliance repairs.
Dan Rouches
The tech, Robby, arrived on time and went through the testing of my deceased washing machine. It was a bad computer board and since the machine was 12 years old, I decided that it would cost more to repair than it would to invest in a new washer. I appreciated the straightforward demeanor with no hard sell on his part. I will definitely call them for any future repair needs.
Suzanne “Benji” Benjamin
Technician was on time and diagnosed the problem immediately. Gave detailed instructions about the repair. While he was there also did a minor adjustment on another appliance and didn’t even charge me. Was polite, clean, neat, professional. I would use Elite again.
K Stockton
I love Elite Appliance Repair! They have been out to fix my ancient subzero fridge and have been absolutely amazing! Their service is great and their customer service is amazing. I can’t recommend them highly enough. Fantastic company!!!
Sam ceraulo
Steve arrived on time and was most knowlegable with my appliance repair/issue (Samsung front load washer) provided a solution that was beyond my expectation. I would highly recomend this company!
T. McGrew
Anthony was prompt and very knowledgeable. He explained in detail the issues of my appliance(s) and the process he would be taking to repair it. They had to order parts and within a couple days the parts came in, they scheduled and completed the repair. He was referred through our home warranty insurance, but we plan on using him for all our appliance repairs.
Michael Neel
Tanner was the technician who called on me this afternoon and he was prompt, professional and focused. Got in and identified the problem quickly, then filed a report with the recommended plan of action. He did a fine job.
Based on my screen so I would recommend Leith to anybody needing help with their appliances in the home.
Nichole King
I’ve had these guys come out on four different occasions for 3 different issues. The technicians have always been very polite and helpful as well as efficient. I’ve never felt like they were over-selling in the repairs that have been required. I highly recommend.
Ava Wendt
Robby had the expertise to diagnose a problem with our refrigerator when a tech from another company said the condensation
causing a half inch of water in the interior bottom was normal. Robby was thorough, polite, neat and competent. Highly recommend!
Jakub Bijak (Travl Outdoor)
We were referred to Elite through our home warranty company to take a look at our washer and dryer, which were both malfunctioning. Customer service and scheduling process was great, the tech came out on time. Our washing machine was experiencing unusually heavy vibrations and would not complete a spin cycle under average load without physically holding it down. The dryer was throwing a code and overheating. Turns out that the dryer needed a good vent cleaning which was done by another company and the washer needed new bearings and is getting replaced.
Rick N
Elite is truly elite. First time using them today, they were prompt, professional and friendly. Roger the tech was very helpful, adjusting a few little extras and providing some tips. Couldn’t be happier, thank you Elite!
Jill Suarez
They were fast, efficient and super helpful at explaining exactly what was wrong with my fridge. I am so glad I called this company! I had no idea who to call, found them on Yelp & had a great experience! I'm not sure the average price for appliance repair but felt like the price was fair for an awesome job!
Dennis Fearing
I contacted Platinum Home Warranty for a service call on our Fisher Paykel Washer because it died mid-cycle. Someone from Elite contacted me that very same day. That has never happened before. After setting up an appointment for the following day, I received a text confirming the appointment. The next morning I got a call about 30 minutes beforehand to confirm that Steve was on his way. Since there were no lights on the control board, Steve first checked the outlet. He thought that the outlet was iffy and moved the cord to the another outlet. The lights immediately came on. Steve then checked to make sure that the machine was cycling through. It started filling with water, etc. Steve said he thought the problem had been solved but that if there were any issues, just give him a call back. That night when I attempted to use the machine, it stopped mid-cycle and was making an odd noise. I sent Steve a text in the morning. He worked me into his schedule for that same day. He turned on the machine, heard the noise, and said, "Can you smell that?" There was a subtle odor, but Steve said, "That means your control board is toast." Steve contacted Platinum Home Warranty that same day. Platinum called me and said that they would pay for a new machine based on what Steve told them. I complimented Platinum on Elite Appliance. June from Platinum said that their first choice for appliance repair is ALWAYS Elite. She also told me that Steve was the owner of the business. I can't say enough good things about Elite Appliance and Steve. He was absolutely professional, clearly extremely knowledgeable, and reported back to Platinum Home Warranty immediately. I don't know of any way that Elite could have been more responsive. I will specifically ask for Elite Appliance from now on. And I will keep Elite's card on file for anytime I don't have a Home Warranty. I highly recommend Elite Appliance for anyone who needs appliance repair done properly.
Linda Barry
My 13 year old microwave went out on Monday. Steven and another technician came out during the time they were scheduled. They looked at and tested the microwave to see what the malfunction was... It was one of the MAIN component's of the microwave that went out! They were straight up with me on what the cost of the repair would be versus purchasing a new one. They were knowledgeable, friendly, and educated regarding the product and related products. I really appreciate that of a company!! What a GREAT group of stand up technicians and company! I would definitely tell my family, friends, and whom ever else to use this company! Thank you!
Renee D
Robby came out and took care of my Fridge... he was able to help me fix the issue!!! Thank you so much Elite appliance. You guys are the best and I will be using you again. . The office staff was the sweetest as well !!!
Albert Madruga
Had Elite Appliance Repair out to repair my broken Estate dryer. From the communication with the office staff scheduling my appointment to the communication I got when the technician was on the way, everything was great. The technician diagnosed and repaired my dryer quickly. I will definitely be calling Elite again in the future when one of my appliances needs help.
Thanks Elite Appliance Repair!
Emily Ferraro
Service tech was on time and knowledgable in answering my questions about repair to my fridge water line that was leaking. Was reasonably priced. And fixed the problem. I would use this company again for any other appliance repair.
Mitch Duncan
Jim at Elite Appliance is a pro. Very knowledgeable. He shared some great advice and guidance on replacing my washing machine. He was at my home helping me over 10 years ago and I was glad to see him again.
Roy Wilson
Service man didn’t charge us a service fee do to it being more expensive to fix the microwave than to replace it. That’s service, and deeply appreciated. I will use them and recommend them to everyone I know for repairs in the future. Many thanks and best of luck.
S Harper
I have to share my experience regarding Elite Appliance Repair. They are AMAZING and very professional. My technician Mikey was absolutely amazing and very honest, helpful and knowledgeable. I will be recommending them to everyone that I know.
Katherine Rice
Great customer service. The office was helpful in setting up an appt. And even during the pandemic they came out the next business day. The service man, Mikey, was very helpful and professional. He answered all my questions. Love that they will diagnose your appliances.
Chad Ralph
Jim was on time as scheduled. He was very professional and honest in his evaluation of my freezer. For those with COVID concerns, he was masked and gloved. I will def be calling again for any appliance repair needs.
Kelly Arbogast
Robby was our technician today. He was professional, punctual and knowledgeable and made the needed repairs quickly and efficiently. Will be calling Elite Appliance Repair again.
Peggy Withrow
Elite came out to service our commercial refrigerator . The technician was able to tell us exactly what was wrong, and was quite honest with us regarding repair prices etc. We did exactly as he advised and the problem was fixed. In addition, there was some confusion with the billing, and the company addressed it in an honest and professional manner. We will be using them again should the need arise.
Diane Wood
If you don't call these folks first you will be sorry. As nice as the day is long. Ariana in the office is a delight and Jay our service/repair person one of the nicest and most honest we have ever come across. Ours was a minor fix but I would certainly use them again and HIGHLY recommend. And no…this review was NOT solicited!!!
Carrie Morgan
Great experience - fast repair, fair price, skilled repair guy (Roger - so nice!) - I'll definitely use them for all of my appliance repair needs moving forward for anything out of warranty.
Vicki LeMoine
Mike was highly knowledgeable and very timely, in fact, early to the appointment. Worked with us in getting the part we needed and therefore saving us a second a service call. Have used this company in the past and will do so in the future.
Rosanne Micich
Zach & Steve made it pleasant to interact with an appliance repair person! Phoned me that they were on the way, introduced themselves, diagnosed my dishwasher's problem, replaced the part that was needed FROM A REPLACEMENT KIT THEY ALREADY HAD IN THEIR TRUCK! No 2nd visit. All fixed. This is the second appliance that Elite fixed for me. Mikey diagnosed that my icemaker was just jammed up with ice, cleaned it up, and got it working for a basic service call! Another pleasant repair experience from Elite.
Meghan Beltran
Absolutely wonderful to work with. Up front on any possible delays and communication through the repair was great. Definitely will recommend and use for any future repairs.
Mike DeGeus
Roger was outstanding. Very friendly and professional, and diagnosed the issue quickly. Would recommend and will use again next time I need appliance repair services (though hopefully not soon)!
Melba Leal
I have only positive comments regarding the service received, plus the young tech Zach explained to my satisfication what had gone wrong and repaired it in a timely manner. The cost was also reasonable. The business is well named. ELITE!
Wade Hampton
My daughter's washer wouldn't spin. Zach came to the house and diagnosed a main bearing failure. He recommended that we replace the washer. He was honest and pleasent, and I wouldn't hesitate to call Elite Appliance Repair again!
Debbie Croel
I had been held captive by my washer which could not be opened as it was front loading and had water in it. Unfortunately, it also had all my under garments inside. For 2 weeks we kept calling different repair people including Sears and Maytag. They would schedule an appointment and either never show up or never come back. Of course we had to stay home and wait for each appointment. Finally we called and got a same day appointment with Elite. They came, unlocked the washer and gave us an estimate.
They came back, Fixed the washer and were done in a very short amount of time. They were very professional and a lifesaver. I was immediately back in business. We would certainly use them again.
Abigail Davis
Elite Appliance from the start was nothing but professional and helpful.. they found a tech to come out within hours of my call. Mikey was not only very professional and courteous but knew exactly what needed done and explained what to do if I had the same problem again. Very personable. Would recommend this company very highly 👍 …
Chris Flores
My technician Zach was very helpful and professional. He was able to assess the situation in a timely manner. I would recommend this company for any appliance repairs.
Ian McDaniel
Repair man called before arriving and was available sooner than the scheduled time, which helped me. He was very professional, and informative and helped me find a solution that worked for me.
Tom Wood
Dryer decided to die during a marathon laundry session. Brent came out next business day, figured out the issue, and was out as soon as the parts arrived. I was up and running for a perfectly fair price. While I don't want anything else to break, they'll have business if it happens.
Kyle Ritland
Elite Appliance Repair is the best and only choice. When my refrigerator stopped making ice, the source of the problem was determined to be one of several possible components. Having worked in tech for many years, this isn't unusual with modern, highly computerized appliances. The elite team made multiple trips - swapping out circuit boards, sensors and various mechanical bits at no charge in an attempt to isolate the glitch. At the end of the day it was determined that solving the problem would have required a whole new door, which I decided wasn't worth it for a five year old appliance. Dispite installing several replacement parts at no charge, and rolling multiple trucks to my house, Elite Appliance Repair charged me zero because they were not able to resolve my issue. In the end they surely lost money -- all because of shoddy assembly quality on the part of the manufacturer. Having spent time myself in the service industry, I know first hand the financial investment that goes into a single truck roll, let alone four. It is my pleasure to write this review and share my positive experience in gtatitude for their honest work and unwavering committment to customer service. If you need an honest and ethical team, Elite Appliance Repair is the only choice.
Agnes Majewski
Excellent service, fast and very professional! They fixed a couple of my appliances and I am very happy! Strongly recommended if you are looking for a company to repair any of your appliances! Best in whole West Valley!
Sasha DeFrancesco
Great experience. They came out knew right away what was wrong with the washer. Zach ordered the part to fix it and was very professional. If we ever need another appliance fixed I will be a returning customer.
Zoe Souza
Elite truly looks after the best interest of their customers. They identified the bad part in our fridge and 1 hour later it was like new. They saved us about $1,200.00, compared to buying a new unit. You can't go wrong with Elite. Very polite, clean cut and professional. You have an appliance in need of repair? Call Elite NOW!
Josh Metzler
Roger is amazing! Came by, diagnosed the problem quickly and helped me warranty a part causing the problem. Will definitely be calling Roger at Elite if we ever have problems again.
Miles Rogers
Zach their tech was here quick and provided wonderful service getting my washer back in shape. Honestly the best repair service i have ever used and will continue to use. They have a customer for life.
Carisa Ham
Our microwave was not working correctly. Steve and Zach showed up to repair it. They talked through the issue and quickly found the problem. They explained the process of ordering parts and gave an estimated date they could come back to complete the repair. Upon return they were professional, quick with the repair, and clean. Great company and great employees.
Jennifer Fontaine
This is hands down the best appliance repair company I have ever worked with, and I have worked with several in the past. They were on time, friendly, knowledgeable, tidy, and fast. My issue was resolved in 10 minutes and the cost was more than fair.
Donna Schillaci
Roger did a great job fixing our refrigerator. He showed up on time and detected the issue quickly. He gave us great Customer Service and showed a lot of knowledge.
Judy Larson
If you need repairs to your appliances I recommend Elite. They are very responsive, keep you informed and reasonable. I have had them on 2 different occasions and have been totally satisfied. They are honest and reputable.
Mike Fulton
These folks are great. Very knowledgeable repair folks. The prices are quite reasonable and I didn't feel as though they were trying to rip me off or jack up the price. I will definitely use them again if I have an appliance problem
Marjie Turell
I give Elite a big fat 10.
They were great to deal with and extremely customer friendly.
Tanner came on time and was neat and did a great job.
I am a very satisfied customer.
Renee Ashton
Amazing quality, customer service and expertise from start to finish! This company is everything you would look for when service is needed. Execellent organization, knowledge, honesty, sincere, positive, and always looking to go the extra mile for you! I consider Steve and Mikey to be friends. Thank you for your service!
J.R. Parrish
Everyone we dealt with at Elite Appliance was Professional, Responsive and on time. Our technician Robby was a pleasure to deal with and really knew his stuff. First Class Operation.
J. R. Parrish
Holly Vanderpool
"[Service, Technician, Timeliness] Mikey came in the first visit and knew what the problems were. Parts were ordered and replaced. All is working better than it did before!" This was a home warranty service call. I will keep their name and number as my appliances are old.
Robin Lea-Amos
Revised review. I am still sad that it took a one star review to get a call back and to receive the stellar customer service I read about here. But, I will say that Elite did send a senior technician out to repair our washing machine. Thank you for resolving our issue.
Shari Hastings
This is a family owned business and the technician I had was Mikey. He is top notch and so personable. My warranty company, One Guard, sent them out and I couldn’t have been happier with the service.
Robin Crowell
I've been in this home for almost 7 years Brandon call me back fast an told me All information I needed without a blink of a eye. I now know what too do. GO BRANDON your a Rockstar Sir
Michael Decoufle
I cringe at having to call a Plumber, AC repair, electrical repair...etc. as it is universally understood that it's going suck. No one will call back, they'll be late and I will have no idea where things stand.
Not true of Elite. This is the new high bar of service expectations for me. Roger was super nice, texted me when he was on the way as well as he took the time to clean up a smudge spot on the counter that he thought he made. Lol... probably was there be him... But it was a nice touch.
Katherine Chandler
Had a problem and the owner came out and took care of it for me. Can't say enough good things about them now. My Bosch dishwasher came up with two problems on the door. Called Bosch said I needed a repair person to attend problem The Elite repair person came and I was very happy with his work until I found lots of water under the sink ruining the cupboard floor. Called for Elite Repair to come again. Owner came out and looked over the whole system.......dishwasher, garbage disposal, faucet. Determined that it was the faucet causing the leaking. Tighten it for me. I offered to pay......since it wasn't the dishwasher.....wouldn't take my money. I am going to recommend ELite Appliance Repair to all my friends. My friends and I exchange names of people for help all the time. Thank you Elite .......Steve and Rodger.
Peter Messieha
Our repair was quite easy actually. The repairman came on time, offered great advice to limit our costs on the washer, and explained how to fix it in the future. Very knowledgeable and fair.
chris barton
Great company and the tech Mikey was fantastic. I'm always nervous about hiring repair people because I'm always weary about being gouged. Completely opposite. They were awesome from start to finish. Thanks.
Kevin Jensen
Elite was prompt and courteous. They explained what they were doing and gave an estimated time frame on how long the work would take. They also worked hard to get a part for one of our appliances. This part is not a common one kept on hand and they were able to work to get one and get it installed on their next available time slot.
Frankie Chicas
Brent was professional from beginning to end of Installation. Definitely recommending him to everyone as will I to any future services I may need. Thank you!
Jeff Wilson
Robby was pleasant and professional. He kept me informed of the work needed on our dishwasher and completed the work on time.
Sabrina Polk
Robby was wonderful and had my dryer fixed as soon as the parts were available. Not being able to get laundry done for 5 days definitely put me behind but as of today thanks to Robby my dryer is all fixed and I can get caught up on housework!
David Brownworth
Zach came out this morning to check out a noise in the refrigerator. Found an ice cube stuck in the ice maker dispenser. Removed it and the noise stopped. Checked out the entire system and all is good to go. Very pleasant young man. Would recommend Elite Appliance to anyone.
Celia Maness
[Warranty, Service, Timeliness, Technician] Anthony is a wonderful tech. He is quick, efficient, and very dedicated to doing it right the first time. He's very polite and respectful too.
Frank Morrisroe
“Technician, Service, Timeliness] Jay was friendly, knowledgeable and professional. He even wheeled my trash can from the curb to my garage! Fantastic customer service!!! 5 STAR"
Nicholas Howe
Just had James come out for a microwave (it was insured, so it only cost the service call)... Not only was he in and out quickly and efficiently, he explained what went wrong, why it did so, and preventative measures for future use. He was incredibly personable, and he even helped bring in a few groceries when my wife got home from Costco. There is literally nothing he could have done more than what he did. I will never use another appliance repair company by choice.
Ashli Phoenix
Just moved into a rental home and the stove, fridge, dishwasher, AND garbage disposal were all broken. Elite came out quickly and was able to repair every single appliance for me. Now all of them are working perfectly fine. Thanks again guys, appreciate the hard work! Finally a good family company that gets it right the first time around :)
Greg Goodrich
Steve and his team are outstanding and honest. I've requested them multiple times through my warranty company because even when it was not to their advantage they've advised me honestly. I highly recommend them!.
Bruce McCracken
Polite, Courteous, Honest, Great Service and Prices!
TRUSTWORTHY!
This Is the BEST Appliance Repair Company I’ve Ever Dealt with and I’m 60 years old.
HIGHLY RECOMMENDED.
T Jam
I own several rental properties, and I keep coming back to Elite for all of my appliance repairs. The cost is reasonable, and they act like the family business they are; and take care of their clients. I have already recommended Elite Appliance Repair to friends.
Tim Floor
Very prompt and courteous. Tanner was great. He knew from the moment he saw our washer what the problem was from the sound it was making. Then he verified it, and promptly called in for the parts. Very clean, prompt and courteous. What else could you ask for in a repair company!
Uncommonly Average
Top marks! Highly recommend! On time, Very polite and courteous. Extremely professional and efficient. Elite Appliance Repair has earned our future business.
Linda Drennen
My warranty company sent Elite Appliance out to repair my microwave. The tech called and notified me when he was on the way. The call was followed by a text confirming. Anthony introduced himself, assessed the problem, and went to work. 15 minutes at the most and my microwave is back in working order. There is a 30 day guarantee on the repair. Could not be happier!
David Bickers
Great service from Jay, fast and courteous service. Price was reasonable. Would not hesitate recommending this company and or use their services again.
Robin OCanna
My new company in the appliance repair biz. They sent Roger over and I couldn't be happier with how efficiently he fixed the water dispenser on my fridge. The pricing is fair for the quality of the work.
Sharon Butz
Excellent company. The best customer service we have experienced in a very long time. The technician was right on time and so very courteous and knowledgeable. Definitely recommend this wonderful family owned business
C WOODS KUENZLI
Their customer service is beyond reproach!! I have used them for my oven as well as my washer...reasonable in cost and turn around!!! Loved our tech Tanner... Great guy!! Always calls with a heads up on arrival time! Simply the BEST‼️‼️‼️
Roberto Heitkam
I know it's hard to believe all the 5 star reviews but I experienced it and would give ten stars if I could! Mikey repaired our 15 yo GE monogram refrigerator, dish washer and cooktop. There is a reason I don't call GE service anymore.
Valerie Sterling
We always received excellent service from elite appliance repair. Jay is always on time prompt and excellent at what he does. We would recommend elite and Jay to all of our friends!
HYMO76
Steven came out to fix our washer....he was on time, friendly. and fast. I would highly recommend this business for any of your future needs and service.
Bob Uhl
Jay, the technician did an outstanding job. He really knew what he was doing I would certainly use this company again for my Viking Applaince repair.
Ann Careau
James was exceptional in every way. He went above and beyond by fixing our fridge on his day off. I hope you folks take good care of your employees. James is great and I hope you know that!
Teresa Peters
Jim was so helpful and explained so much to me! I learned that I was using too much water and too much soap for the washer I inherited with my home. He explained to use white vinegar once a year to prevent the hose from plugging again. He was timely and excellent!
Bill Sweeney
Jim was on time, skilled and very professional. I will use Elite for all my repairs in the future. It has been hard to find a company you can trust and I finally found one. Thank you Elite.
Miles Rogers
Mike from Elite was on time and fixed my dryer fast and for a great price. Wonderful service from the first phone call all the way to repair. Would suggest them to anyone who needs an appliance repaired.
b fin
It took 3 visits to repair major appliance and expert tech JAMES did a fabulous job and office scheduler Brendan was so helpful. Incredible. I would not have figured that they would extend themselves that much.
Thanks.!
Tricia Foster
Great customer service, friendly, and quick service. We appreciate the Elite team and most of all Zach. Thank you so much Zach!!
Mandy Wiggin
Elite was fast to respond to my service call, quick to schedule repair, showed up in their window and called ahead to let you know when close. The technician was kind, professional, and thorough.
Rebecca Brinkman
Amazing and professional service. This place not only helped me out in a time crunch, but sent a friendly and knowledgeable associate that priced fairly. Roger was prompt and answered all my questions. I recommend this to anyone needing immediate appliance repair.
Vicki Loved by Yeshua
Hired them solely based all all the good reviews, and glad I did....SAME day service, and Jay even came back the same day with the IN STOCK part! I was in a pinch and this was a dream fix for me! Super appreciated and could not be happier. THANKS JAY and ELITE!!
Nancy Chavez
Steve and Mikey were very knowledgeable, efficient and professional. I love supporting family businesses. I was referred to Elite by good friends and will gladly refer them out as well.
dnelson070
What a great company to work with. Their technician, Jay I think it was, was on time, professional, and answered all my questions. He didn't even mind my crazy dog. Will be using only this company from now on if my home warranty lets me.
TheCbuck1962
Repair Personnel arrived on time, were very polite, fixed my washing machine quickly and cleaned up after themselves. Great experience and I will use them again.
Tammy Resendez
My microwave wasn’t working. Zach saved the day! It was a simple fix. He also gave me some tips on my other appliances which was appreciated. I will definitely use them again!!!
Murillo's Carpet Service
[Price, Technician, Timeliness, Service] Professional, courteous, honest. What more does a consumer want? Thanks!!
Chuck Nance
Steve came out this morning and was able to repair our microwave with the correct part he keeps on hand. Very professional in all adpects of his visit. We will definitely be using them for any future needs
Clive Francis
[Technician] James was very good. He got to work and found our issue. He gave us some good advice to potentially resolve the issue before it happens again
Rick Baehre
Called. Received a prudent service call. Roger, had the part I needed and fixed it on the spot. Price was fair and we would recommend elite to our family friends.
Mark Thomas
After a rocky start I can tell you that I would definitely use this company again. After speaking with the owner after an issue we had from the first visit with the technician and Steven came out himself and took care of everything.
Kim Spann
This company is excellent in every way! We've used them twice in the past year. Warranty, timeliness, dependability, communication, and technician...and the best customer service anywhere! I will use no one else!
Carole Lundmark
Good communication prior to appt. Came within expected window of time. Friendly and considerate. Diagnosed and repaired problem quickly.
Laura Thomas
They are very prompt, courteous and professional. Used them twice so far and both times Zach has been exceptional!
John Nissen
Great service. Highly recommend. It was not an easy repair and they handled it all very professionally. Good guys personally too! Fun to chat with!
Mike Emery
Steven was awesome did an amazing job repairing our appliances was very professional and polite. Great to find a company that cares about the quality of their work.
Lorna Prior
Roger was very pleasant and professional. He fixed my refrigerator in 1/2 hr. I'm very satisfied with his work.
Michael Eastwood
Great company to work with. They are fast, professional, claen. Just first class. I been in AZ for 13 years and have to say best overall service I have ever had.
fred dresser
Service was completed in a timely manner. Service Technician (Zach) was professional and courteous.
Highly recommend this company for any of your aplliance needs.
Cindy Mabie
Fast efficient service. Technician called before arriving and was within the promised window of time. I will use this company again.
Jennifer DAmato
Amazing customer service from the technician doing the repair to scheduling. Great communication all the way through and the price was perfect.
Johnnie Johnson
James B is very knowledgeable and friendly and will explain details In the issue. Very good customer service from claims manager. They were quick to respond and get me an appointment.
Nicole Bayne
Great company and service. Was on time and extremely courteous. Explained my warranty process and what to expect. I highly recommend Elite Appliance Repair.
Richard Beeman
"[Warranty, Service, Timeliness, Technician] First service call and second to finish the repair could not have been better. This service technician James has a personality that can’t be any better. Machine is great and even if it broke tomorrow, he would get a 100% rating from my wife and me. He knows how to talk to his customers. Thank you for excellent service, Richard. Elite service is again “Excellent “"
Bonnie Davis
"[Service, Timeliness, Technician] The gentleman who came to try and fix the dishwasher was excellent. He always called and said when he would arrive. He tried everything to get it fixed, picked up parts twice, installed them and cleaned up afterwards. Unfortunately with all of the time and trouble the dishwasher still would not work. He explained what One Guard would probably do and cleaned up. He was a pleasure to deal with and an valuable asset to your company."
Barbara Slatt
Jay was professional, timely and knowledgeable. He figured out what was wrong with our washer. Also gave me several tips about how best to use and care for the machine.
Frank Stechman
from start to finish this outfit was first class. first think I did was let my friends and neighbors know so they can put them in their contacts list if they ever need a repair.
James Nunziato
James the technician was friendly, professional and explained everything from what caused the problem with my dryer, what he did to correct the problem and what to expect from the service provided. I will definitely use Elite again.
Armine Nazikian
The technician, Tanner, was very professional, polite, friendly, a nice person. The service of my stove top was handled professionally and in a timely manner.
Kyle Palmer
Technician fixed a washer that I thought was looking like it was on its last legs. Next day service and affordable. I plan on using this company again.
RON H
Roger was awesome!! Fixed the issue in minutes. He was very professional, knowledgeable and informative. Will use this company again.
David Van Wie
Came when promised. Returned when promised after procuring the necessary parts. Tech was professional and competent. They fixed my dishwasher and my dryer. I would definitely use them again.
Margaret Tannheimer
Great attention to detail, satisfied my concerns as a customer. A great work ethic. Support this small business!
Lori Helmer
Tech was communicative, professional, and diligent! Will definitely use them again for future appliance repairs!!
A K
Elite provides excellent customer service. Tech Mikey is a thorough, knowledgeable and courteous professional. I highly recommend them.
Kresta Davis
Top notch customer service that stands out above and beyond! Will refer to all friends and family that need appliance repair. Thank you and a huge thank you to Mikey who was extremely professional, respectful AND he did a great job!!!!!!!
Angela Gonzalez
The repair was done quickly once they came. (Had to wait until The next week for them to come out. Unsure if that was due to my warranty company or if they just have a lot of business.) The serviceman was polite.
Norman Silverman
Best of all the home repair insurance companies; quick response, good tradesmen, proper repair. If you are looking for a budget solution, these are not your guys. If you are looking for the best in this business, look no further.
Jose Pureco
Had an amazing experience! They were very professional and were quick to diagnose the issue. Highly recommend, will definitely use again.
Larry Woodall
This company is the best! Roger is an outstanding technician and made sure
we knew why and what he was doing. Highly recommend!
Mark Aronauer
Mikey and the team from Elite did a great job. They were timely, customer service focused and knowledgeable. I would recommend them to all my friends.
DarK mATTer
They came out looked and told me it was not worth it to repair would cost more than it was worth. like the honest from the buisness.
Jada Livingston
Zack was punctual, thorough and did a good job at diagnosing the issue with my dryer. I will definitely use Elite in the future.
HARRY RHODES
I have had elite at my home twice and had a good experience. Jim came both times and it doesn't get any better than that. We love this company!
danny cappello
Called at 8:30 and they arrived at 11 am, awesome service with a 30 minute on the way notice. Thank you for the great prompt service, we really appreciate it
Bryce Williams
Excellent Timeliness, Technician, Service. Jim was great. Very knowledgeable, sincere, honest, polite. Taught me a few things. Thank you Jim!!!
Denise Wiedeman
"[Service, Price, Timeliness, Technician] I called in the morning and Mikey, the technician arrived in the afternoon. He was able to diagnose the problem and fixed my washing machine within 15 minutes. Very satisfied!"
R Dale Kennedy
Tech, Tanner, was very knowlegible, one time, was clean, sharp and friendly and quickly diagnosed and repaired my washer. Very Happy with Elite Appliance Repair.
Don McKillop
Elite Appliance quickly diagnosed my leak in my washer..and showed me exactly what the problem was..Once part came in they fixed the leak..Excellent service and fair price .I will use them again if needed..
Terry Johnson
"[Service, Timeliness, Technician] Just a perfect service call! Can’t say enough about the Elite Appliance admin staff who set up the call and Zach and Michael who did the work."
Roberta Oughterson
Service call on time, with professional, knowledgeable technicians. Honest evaluation of the problems and service fee very reasonable. I highly recommend this company for all allowance repairs !!
Julie Dossey
Roger at Elite Appliance Repair is amazing! I highly recommend Elite for any appliance repair needs and I will keep their info handy for any future repairs.
Joanne Gerster
Our tech was Tanner. He has been out before for a similar issue and resolved the problem quickly. He came out today for two issues, resolved the matter promptly, clearly explained the issue and was on time.
Justin Bierman
Great company. The technician was knowledgeable, on time, and helpful. They communicate great throughout the whole process.
Lynn Lobas
Our technician, Taylor, was professional and thorough. Later in the day I received a call from him making sure my appliance was functioning properly. Expect customer service!
Thomas Capital zaleski
Used them 3 times on our new (older home). Fabulous techs, fair price no surprises
kevin miiller
I had Jim with out to repair my dishwasher and he was very thorough and suggested dishwashing detergents for me to use!!!
They have amazing customer service in their off and I will definitely be using this company again.
Pamela Custodio
"[Service, Technician, Timeliness] Elite Appliance Repair company has ALWAYS done a great job of repairs on all of our service calls. We would definitely and have recommended their services to family/friends."
Christine Schires
Mike, the technician was outstanding, honest, reliable and timely. He offered expert advice and recommendations. We will use again when required.
Tracy Pierson
Montessori in the Park school thanks you for taking such good care of us! You're the best, and we recommend you to others that need help with their appliances - big and small, old and new! - Tracy P
Lee Wallace
Roger was awesome, we had him before and specifically requested him this time. The office staff is also very efficient.
Crystal Rajab
I highly recommend Elite Appliance Repair! They were quick to diagnose and fix my oven and they were very respectful of my time and my home. I will be using them again in the future.
Jeanne Adams
Greatest experience ! Steve is awesome! I highly recommend this company for any major appliance repair. Honest and saved us money.
Pamela Riley
"[Warranty, Service, Timeliness, Technician] Tanner was very professional and courteous. He left everything clean and working well! Would recommend Elite and One Guard for anyone looking for these services. "
James Reeder
Steve was very infomavitive and professional he wore a mask the whole time he was in the house. After he looke a both appliances he thoughly explained a poosible options
Stephany Madsen
The technician diagnosed the problem quickly, fixed it, made a couple recommendations to avoid a repeat, and we're already up-and-running! We would highly recommend your very professional service.
Jayson Brown
Call them out to fix a broken refrigerator 1 month ago. The refrigerator had issues again. They stated they had perhaps misdiagnosed the problem the 1st time but fixed the refrigerator now for no charge. Ethical company that stands behind their work.
Adrienne Deniger
James was great, on time, fast with diagnosis. I will recommend Elite to any of my friends that are in need of appliance repairs. Thank you!!
Bonnie Sposato
So impressed with Elite Appliance Repair. Tanner was great...thorough, knowledgeable and very courteous. I would not hesitate to recommend!
Jason B.
Very knowledgeable fixed my problem quickly. Explained everything as he went
Cindy Ferrin
Highly recommend them. They saved us from having to get a new dryer. They were also very kind and very clean. They were also very affordable.
Sylvia Noland
Justin came and fixed our stove for us.He did a great job!
I will recommend him to my friends.
Thank you!
David Peters
I was out of town when our refrigerator went out. My wife called Elite Appliance Repair and they were honest, prompt, and polite. Everything that you could ask for in a repair service.
Brian Dodridge
Timely, professional and gave a clear (and forthright) explanation of appliance issue and suggested (but not pushy) his recommendation for handling the appliance issue. I’ll use them again without thinking.
Jimmie Simmons
Jay did an outstanding job solving problem, ordering parts, scheduling replaceing everything all on time great job. I recommend ELITE for appliance repair
Ray Milliman
Elite technicians are always very knowledgeable and conscientious. Elite and the technician Jay always inform you of the arrival time and they are always very prompt and get the job done I will always call elite for my appliance repairs and totally recommend them
Ashleigh Risley
You will not find a more honest company. Save yourself time and money and use elite first.
Tom Hankins
A solid company who gets the problems solved quickly. Tanner is a nice, professional, knowledgeable tech. Thanks for a job well done.
Gab Ran
Technician could have upsold job, but was thorough and HONEST! Explained everything along the way too. Highly recommend.
Don Dear
"[Service, Timeliness, Price, Technician] The entire experience with Elite, start to finish, was amazing. Great company!"
Patrick Shay
Roger quickly repaired built in microwave. Prompt, pleasant, we were very pleased with service. Excellent value
Mary Mulvaney
Jay was on time, reassuring, quick to diagnose the problem and a pleasure to have in my home.
Kristy Guy
They were friendly and clearly explained what was wrong with my microwave. Mikey gave me several options about how to proceed and other helpful tips. I will use them again.
Matt Jones
Highly recommend.....had a pump go out on dishwasher.....had to order part....they stayed on top of it
Lana Magee
I work in a customer service industry and would LOVE for my team to emulate Elite Appliance! They do what they say, when they say it for the price they quoted (which was fair by the way)!
Thanks Zach!!!!
Susan Cox
The repair person took the time to answer my questions. Very knowledgeable. Would call them again!
Arleen Ryan
"[Warranty, Service, Technician] My tech James was terrific. The communication from the office was poor. I had to keep calling to find out the status. It was somewhat annoying."
joel gomez
Honest business. Happy to find a good source going forward . Will use them from here on out .
Nancy Burns
Love these guys; they are professional, Couteous and explain in easy to understand language They have fixed my washer, dryer, dishwasher and oven. They fix it right first time
Rob Hertzberg
Great service. Honest. Could have easily charged me more but recommend a different option that saved me a lot of money.
Bill Naumann
Jay always meets or exceeds expectations!
Kurt Davis
Jay is an outstanding and friendly technician. Service was on time and found the problem with our washing machine quickly. Great service.
Monica Buensuceso
Thank you for providing us professional services and clear communication about our fridge. If we ever have any more issues we will certainly contact you.
Mary Stamper
Excellent service. Zach was so nice, knowledgeable and punctual. I would definitely recommend Elite.
Joey M.
Steve is the best appliance tech in Az. Elite always does top quality work. I recommend Elite to everyone I know!
Nick Stallone
Quick appointment response and diagnosis of broken dryer. Could not be fixed because parts not available but sometimes that's how it goes. I would call them first in the future if I have an appliance failure.
Michele Holiday
Excellent service - very timely - very professional and extremely nice person (name is Jim). I am most pleased and will use them in the future.
Jennifer Rhoads
I called this morning for a service call on my refrigerator. Not only did they come today and provide same day service, but my technician was amazing, fast and cleaned up his mess. I will refer this company to all my friends and family. Thank you.
Barbara Albrich
Zach, the technician, was personable and extremely knowledgeable. I would use Elite for any of my appliance repairs.
Hector Madrid
He was informative and professional
Doris Torres
Jay is an excellent, knowledgeable, and courteous technician. A real asset to your company! Thank you for the great service!
Gerald Johnson
Elite Appliance Repair was a breath of fresh air compared to service we’ve received from other companies since moving to Arizona.
Ashley Allard
Robby was quick, friendly, knowledgeable and the service was affordable. I would definitely use this service again.
MONA K OSHANA
"[Warranty, Service, Timeliness, Technician] The technician was pleasant and very friendly. explaining his work step by step. Very timely, very efficient, warranty company came through very well. "
Karen Johnston
This Is the second time I’ve used Elite. Both times their service has been very timely their technicians have been great to work with and they deliver as promised.
Denise Mariner
Elite is the best! They are a first class company with great service, reliable, on time, friendly. Couldn’t ask for mire from a company.
Elena S.
I had washer repair and I was impressed. In 15 minutes problem was diagnosed, repaired and appliance was working again. Super fast and to the point!
Azxplore
Zach was professional, courteous and informative. Explained everything that was going on and what the fix will be. Highly recommend.
Brad Skoda
Jay did an excellent job in diagnosing and fixing our refrigerator. I highly recommend working with Jay at Elite Appliance!
Mark Alvarado
Service was impeccable, I can only say very good things about Elite Appliance and the staff. Highly recommend to anyone needing an appliance repaired.
Dhimant Dave
Very presentable young technician, knew exactly what he was doing. Rushed out to get the part which was required for the repair. No fuss, quick and neat job. Thanks.
Lauren Hill
Steven was timely and efficient! I appreciated his expertise and help. Will definitely be using again.
Kara Anderson
will absolutely use them again. Great customer service. Came and did the job without any attempt to upsell.
Alyssa Spears
Friendly convenient service. Didn't take long for my part to come in and they called ahead to schedule me right away. Would recommend!
Le
Great job, Tanner! Very professional all the way around! I will request Elite with any appliance problems in the future. Thank you!
Diane Davis
We love Elite Appliance Repair. Jim is great! Honest, prompt, and price is reasonable.
Sue Holcomb
Professional, on time, knowledgeable, honest, more than fair. Highly recommend. They will get all of our future business.
Teresa Gipson
Tanner made a quick diagnosis and recommendation. Very knowledgeable. On time and friendly service . Highly recommended!