Reviews of UsedPhotoPro. (Appliance Store) in Indianapolis (Indiana).
UsedPhotoPro
220 E St Clair St #2, Indianapolis, IN 46204, United States
Description
Information of UsedPhotoPro, Appliance store in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of UsedPhotoPro
Sunday
Closed
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
10 am–5 pm
Reviews of UsedPhotoPro
John Thompson
I love this store. They are constantly getting in top notch used items. They also take photos of everything they sell, so what you see is what you get, which is a tremendous benefit when buying online. Whenever I had an issue it was fixed promptly. Returns and refunds are fast and easy.
Mohamed Malik
If you want to buy the best-used gear, then look no further. They say what you see is what you get but what I experienced was a bit different, what you get is better than what you see in the photos.
From now on this will be my first choice whenever I buy anything which is used.
Mike Travis
Great shop! Friendly and helpful without being pushy. I bought a used lens for my Nikon D850 and they set me right up with exactly what I was looking for! And comfy seats while you are waiting on your Uber too!!!
Air Framer
Everything I've bought from these folks was in better condition than described, and usually priced less than competitors. Great place to buy used gear.
brayden kingham
Absolutely amazing team here! Not only were they able to give me a good exchange they also provided great advice about products. Abby did an amazing job helping find some lens and was very clear and understanding.
Lee S.
Great customer service from customer service agent LEAH K.
Used Photo Pro AKA Roberts Camera, helped me through a DSLR buying process that at first didn't go too well. READ ON.........
I had been looking on Craigslist and ebay for a D8XX Series Nikon, not having much luck I thought to look at UPP. ( I had purchased a SB700 flash from them a while back but never a camera). Actually..... I had never purchased a used camera before. Always bought new.
The first used camera I bought from UPP was a D810 and it was in excellent condition, however upon receiving it I found it to have a huge crack behind the lens mount. I called and told them and they immediately sent a return label. I got my refund and then waited for another one to come up into their inventory with a low shutter count. I saw a D800 a few weeks later. I got this one, and upon receiving it I saw it had tiny little oil like specks in the viewfinder, the grip was also peeling. This is a D800 with about 6k shutter.
Well after returning this one too I found another D810. They exchanged the D800 for the D810. This one I found with no issues and plan on keeping it. I am glad UPP offers a warranty and also with a great return policy it takes the edge off of buying used gear.
At this point one must be thinking why I continued to purchase after having these issues, well in short had I bought from ebay there is no guarantee that I would have not had the same issues... and there I would ave not been able to return the defective items so easily. Actually it really surprises me that people buy a camera worth near 3 grand and treat it so poorly sometimes. Anyway that is just the way things are sometimes.
I am happy with my 3rd camera, a D810 and and thankful for the great customer service received by Leah K. She pulled the camera and went through the camera with me on the phone, she also stuck a lens on there and took test shots for me. Since the camera was missing a few items she also dug up some things for me and made it a more complete package.
This is not a paid or solicited review. This is my experience and as it happened.
Archy Wiseman
Your company never fails to amaze me. I ordered a Manfrotto tripod head late Monday and it was here in Dayton on Wednesday with your free shipping. The same thing happened on my last order. Your level of customer service is extremely high and very much appreciated by this customer. Oh and the "used" head was in NIB condition and 1/3 the price of new. Thank you for being a valuable asset to the photographic community.
Chris Vaske
This store is great I have not had a bad experience here yet except for one employee that was kinda snarky however I will chock that up to it being very busy at the time I came to pick up my camera I purchased a Canon EOS 1D Mark II that was in flawless condition! I will continue to shop here and keep sending people I know here as well! The prices are great and so is the grading! Thank you all very much!
Leslie T.
Found these guys cuz I needed a professional camcorder locally in a pinch, and they had everything I needed at great prices. They helped us look up information on the older model we got and had everything we needed to get it going.
Stephen Wissink
I've purchased a couple of used items from here and am completely satisfied. The descriptions of their equipment are honest and their prices are extremely reasonable. What really got me to try them is the warranties that come with equipment even though it's used.
I've even called them a few times for advice on the appropriate lenses to use under various conditions - and the staff always has gone out of their way to be helpful. I am a very satisfied customer.
Declan Lopez
I've been buying from them for a couple years now and I've never had any issues. The prices are always reasonable especially since I can pick up my orders at the store so I don't have to wait for shipping. Having pictures of the actual items you want to buy on the website is also a nice touch that sets them apart from other used retailers.
Doug Budd
I have made more multiple purchases from here, both from their direct Website and from ebay. My first purchase was sort of a test purchase from ebay as I thought the price was too good to be true. I was absolutely surprised by the quality of the lens when it showed up.
I have never had a bad encounter or purchase, and am now a loyal customer. They get all of my business as they have earned it. I was looking for something pretty specific that I really didn't expect to find just as a display piece for my studio and it was not available in the "as-is" condition that I requested. Hannah in customer support directed me where to look for it, if it was available and also gave me options on how to get the item in actual working condition by possibly selling them some equipment that I am not using any more.
Hannah, thank you by the way for your amazing customer service. You truly made my day so much better and made me even more confident about shopping with this company. You are truly appreciated by me.
Aaron Cook
Prices are superb! Selection is great! Staff is helpful. Bought a lens online and when I went to pick it up. Realized I clicked the wrong one. They exchanged it with the one I wanted without fuss. Will always recommend Roberts and used photo pro to anyone looking to buy a camera
Addam Franklin
Purchased a lens online, and it was ready for pick up in under 30 minutes! I will be traveling 2hrs from my home just to purchase more equipment from here, simply because of the friendly service, and fast pick up!
Baylee Roberts
I was very unhappy with the lense I received as it was not the quality I was informed of it being. However, after talking to whom I think was a manager of Roberts cameras and then the owner of Used Photo Pro, I am VERY PLEASED. They are completely taking care of the problem and replacing my lense with a better one for no extra charge. Probably the best customer service I've ever felt with once I finally got to talk to these two gentlemen!
Ray Tom
I purchased the Nikon 60mm 2.8 D lens and was described as very good but when I received it other than the packing it came in it looked brand new. Better than described. I ordered Monday and received it Wednesday.
Tim Dudley
Great prices,huge selection of photo equipment.
Wilawan Daaa
I went to Cash4Cameras by UsedPhotoPro at my local camera store. The staff are knowledgeable,friendly and gave me very reasonable prices for my camera and equipment. Happy happy :)
I highly recommend their store to anyone.
SC S
This is the used side of Roberts Camera. It's a great place that's almost a mini museum in parts. Then there's the great staff and the huge selection of lightly used, modern digital bodies and lenses at great prices. This is the best camera store in the Midwest.
JD Explores
Above and beyond service,
Long story short,
The shipping company I chose to deliver my new camera fugged the job. UsedPhotoPro handled the situation amazingly and had a fix for me within moments - for a problem they didn't cause. They really stepped up to the plate for me on this one. I will definitely be a reoccurring customer after this experience. Also, the woman who had taken my call, she was super nice and understanding about everything.
Used Photo Pro - Thank you!
David Scott
I have been buying from Robert's since 2008. I have been buying mostly used equipment although i did purchase the panasonic dmc G7k recently new.
A month ago i bought an Olympus omd-em5. I wanted to see the difference between the panasonic mft and the olympus so in the beginning the Em5 was my 2nd camera to shoot with. than i realized just how good olympus was. After shooting with the em5 and a 60mm macro lens at garfield observatory. The only problem i had was the buttons on the em5 and the hand grip as well so i looked into the Omd-Em1. I liked it so much i started saving so i could get one instead. Little did i know i only had 14 days to return it to do so but i was thinking 30 days. Well today was day 30.
I was informed that it had expired but i thought on returns it was 30 days.
Jonathan said that he would take care of me This time, anyways. "Man was i happy."
Roberts Used Dept is by far better then it ever has been especially with the new location setup off St. Clair. Take the Time and Visit them. Its worth it.
Thanks Roberts for having the patience with me ShootersIN
Darren Nguyen
Knowledgeable and helpful staff. Emily answered all my newbie questions and showed me multiple lens options that suited my needs. Will definitely be back
Scott&Cheryl At Home
Got my sensor cleaned while I waited, and used the opportunity to drool over the amazing array of photography gear!
Jeff Johansen
Best used photo gear bar none! Have moved away but still recommend UPP to my photo friends. Fabulous staff and hot deal! Check them out!!!
David Shacklee
Great selection, friendly staff. Unfortunately we could not come to an agreement on price for the cameras I had to trade in.
Wade Brant
New location of Roberts camera. Great service and selection. Helped me find an appropriate camera for my daughter's photo class.
tony adcock
I have purchased several items from the via ebay and couldn't be happier. Great prices, great service and items nicer than described.
Kelcey Foster
Great customer service! Better than expected... I will be using them for my future photo needs!
James Lowry
Very friendly excellent service friendly and knowledgeable staff willing to help a new to the hobby person like me!
Marc Parton
Friendly and helpful staff, no pressure to buy and work with me to solve my camera issue.
Jerry Lloyd
Very nice Nikon D5. Good service, good price, good people, as always
Mark Cornelius
New old camera plus any gear you might ever ever need have bought many an item from this place
John Siskin
Always Great. Good stuff. Good price. Helpful knowledgeable people.
S. C.
Love this store. Good products. Nice and helpful people
Darryl Hurley
great prices . always happy to help. repeat customer
Peter Frank
Always pleased order even better than rated and in working order
ed white
Great people Great service Great products
Gary Terry
Knowledgeable service, good prices
Kandice Mitchell
Fast and Friendly service
Caleb Haynes
Very helpful
Kevin Engemann
Highly recommend this store. The used camera I purchased was exactly as good as I expected based on the pictures and information provided. I had one issue with the camera, but fortunately, Customer Service was able to immediately diagnose the issue and help me fix it without having to return it!
Brian Weeks
Just received my metered prism
Their tech advise was spot on. The item was better than described with a fair price and fast shipping
Very pleased over all
José María Fernández López
(Translation) Good service and quality.
(Original)
Buen servicio y calidad.
Khalil Pierce
Jerry “MF” Jones
Brian Knight
David Thompson