Reviews of Sloan Appliance Service Inc.. (Appliance Store) in Columbia (South Carolina).

Sloan Appliance Service Inc.

786 Reviews

344 Comments

Appliance store

Appliance repair service

635 Frink St, Cayce, SC 29033, United States

Description

Information of Sloan Appliance Service Inc., Appliance store in Columbia (South Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Sloan Appliance Service Inc.

Popular times

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Reviews of Sloan Appliance Service Inc.

Jasmine Crum

Everything with this company was so seamless. I called and they had a technician to come out the next day. I had Josh and I love him. He was prompt and professional. He diagnosed the issue in like 10 minutes. But what I really loved was that he was honest and forthcoming in advising me. Because of his integrity, this business has gained a returning customer. While I declined actual repair services, I could appreciate his thorough diagnosis, honest analysis and professional advise. Give Sloan a call, you wont regret it!

Linda Brennison

Sloan Appliance has been my go to for repairs for years. In fact my own mother used them. Today Eric repaired my washing machine and I was very impressed with the service he gave me. The repair was done quickly and on time. Parts had to be ordered and they arrived very quickly. Eric was friendly and personable and finished the job quickly. I would definitely use Sloan Appliance again after this experience.

Joan Weigle

I called early part of the week and they said repair could come out the following Tuesday. However, they called because of a cancellation and got me in for today, Friday. He came in, diagnosed the problem & fixed it all within a 30 minute period and I'm very happy with the company from start to finish. From the initial phone call to the repair, everybody acted like they appreciated our business. If we need anything else to do with appliance repair, we'll definitely use Sloan Appliance Service.

Ezra Brooks

I had an issue with my refrigerator, and Sloan was very quick to respond and send someone to take a look at it. Once the issue was identified, they were able to complete the repair in a timely manner. Jarid and Ben were both extremely professional, and explained everything very clearly. I will gladly hire Sloan again the next time I need appliance repair.

Leslie Peters

We selected Sloan based on its online reviews, and the reviews are well-deserved! The technician arrived later than we anticipated (though still within the repair window) due to a miscommunication with their answering service, but everyone was super communicative and kept us updated. Our repair tech was very friendly and, our fridge works like new again. Would definitely recommend!

Jeanine Hammond

We couldn't be happier with our experience with Sloan Appliance Repair. Our appointment was bumped up a week just in time to have our oven repaired the day before Thanksgiving, and our tech, Casey was very pleasant, and arrived on time and earlier than expected. He had our problem resolved quickly, and we're so thankful that we chose Sloan for our appliance repair needs. We will be repeat customers for any other appliance repair needs in the future.

Grady B Parker

Our new Frigidaire refrigerator needed installation, but our home had copper pipes that the store’s installers “could not handle.” Corrie Williams came promptly and assessed the problem. He crawled under the house and finished the installation very efficiently. He is very friendly and knowledgeable, and we appreciate the great service. He also informed us of other needed upgrading of pipes he had noticed while under the house. We would not hesitate to use Love Plumbing and Corrie’s assistance in the future. Thanks Corrie!

Jason Rauch

Frank arrived on time and went straight to work. He diagnosed the issue quickly and had a variety of parts on hand that commonly go bad with this make and model refrigerator. I have also used Sloan for a dishwasher that that went bad. The technician diagnosed the issue and provided an honest estimate with straightforward, honest advice. We decided to replace rather than repair the dishwasher. I would highly recommend Sloan for honest repair work and/or good advice if you have to replace your appliance.

Betty Garren

Technician thoroughly cleaned the unit and replaced a water line on the refrigerator/freezer. The unit runs quieter and therefore is more efficient. We have not had any problems and we are happy we chose Sloan Appliance Service to diagnose and fix the unit. We now know who to call should we have an appliance need in the future!

Sue Kolman

The service technician was on time and called first before he came. He politely told me what the problem with my dryer could be and then went to examine the machine. He quoted me a price before beginning to work. After I O.K.ed the price, he fixed my dryer within a half hour. He also applied a coupon to the end price which saved me some money. Very professional and friendly! I will definitely be calling Sloan Appliance Service for all future needs!

Tina Robarge

I called Sloan to have them look at our Dryer. I was told that they charge 100 dollars to have them come out and look at the machine. If I decide to have them repair my dryer the 100 dollars wound not be charged. So the technician showed up at the scheduled time. He was professional and polite, He inspected my dryer and said it would be 300 dollars to fix. I asked him if that was minus the 100 dollars for diagnostic fee. He said that would be part of the 300 dollars. I told him that’s not what I was told when I made the appointment, he stated they were wrong and asked if I wanted to fix the dryer. Well I needed it fixed so I had to pay the 300 dollars. I was not happy about being told one thing then being charged something different. They did a good job but not happy about being mislead.

Kelly Lindbom

Jonathan was very efficient and communicated exactly what was being fixed. He arrived on time, and made the repair quickly. He also cleaned out the inside of the dryer and made sure everything was back where he found it. We would definitely do business with him again.

Patti Blackman

A couple of weeks before Christmas our oven/ broiler quit working. I called to set an appointment and was informed there wasn't one available for three weeks. I took what I could get, but was offered to be added to the cancellation list. Sloan called Monday AM and to say there was a cancellation for the next day. The repairman, Bud Jacobs, was professional, on time, and courteous. (The story has a happy ending as Mr. Jacobs shortly found and fixed the problem!) Thank you!!

Alan Zimmer

Sloan rep Charlie McIver arrived on time was he was very courteous and professional. Fixed problem quickly and showed me it worked. He really loves his work and he stated how much he loves Sloan. That’s really a breath of fresh air that he enjoys his job so much. Good job Charlie, I appreciate you.

Sylvia Wms

Turns out it was a simple issue. The breaker that feeds the dryer had tripped. Patrick and his coworker didn't pretend it was more than that. They were friendly, efficient and professional. Thanks for sending such competent professionals. No problems since their visit.

Tammy Sligh

Preston Cantrell repaired my refrigerator, top notch, very pleasant and professional. It’s great to know I have a company I can depend on.

Robin Sussman

The technician, Josh, arrived right when he was expected. He diagnosed the issue, explained the resolution and cost and got to work. He finished and cleaned up. My dryer is now working like it is new. I am very pleased. Thank you.

Adam Bryant

I would like to take a second to say that Sloan Appliance fixed my fridge, and now it is working like new. Casey Duncan was professional and extremely knowledgeable on my fridge model. It was broken and 10 mins later it was fixed! Quality technician! Thank you Sloan Appliance Service!

Nicole Edwards

My family and I purchased a Samsung refrigerator February 2022, and in November 2022 the refrigerator began making a humming noise. I immediately contacted Samsung because the refrigerator was still under warranty and they initially assigned the repair to another company. The initial company came out on 12/7/2022, and indicated that a part needed to be ordered and we would be contacted. We never heard anything back and our refrigerator eventually stopped cooling the following week. When this occurred, I contacted the initial company who informed me that they would not be able to send anyone out until the following week, and mentioned nothing about the part that had been supposedly ordered as a result of their initial visit. I explained that all of my perishable items had to be thrown out and we had yet to hear anything regarding the ordered part. They were not the least bit concerned so I followed up with Samsung and asked that my repair be assigned to another company. When I contacted Sloan Appliance to see if there was any way someone could come out either that day or the following day, I spoke with Samantha and she was absolutely amazing....so patient, kind and empathetic to our situation. The following day, Ricardo, came by and he was just as awesome as Samantha. He took the time to explain the issue and assured us that we were a priority, even though he was unable to make the repair because a part had to be ordered. He indicated that we would be contacted as soon as the part arrived and the repairs would be made as quickly as possible. As you can imagine, not having a refrigerator for any extended period of time is a big inconvenience....especially when the refrigerator hasn't been in our home for a year. Although we have not yet had the repair completed, and are currently waiting on a part, I would be remissed if I didn't share what exceptional customer service Sloan Appliance provided during our time of need. We will be contacting them for any future appliance repair needs and highly recommend them to all.

LBH

I would recommend Sloan Appliance Service to the world if I could. Technician Drew Boyleston was the best. Attitude matters and when he arrived, I was unloading groceries. He offered his help if needed (I was done) but the offer was highly impressive. Once on the job, I could tell that he cares about the quality of his work ahd that he's knowledgable about the job. It's not often that you get someone friendly and professional but I did!! (Smile) He resolved the issues in a timely manner and afterwards, cleaned up behind his work. He's the technician I would want to work on all my applicances. Thanks Drew!!!!

Bonnie Nurick

Jeff was very knowledgeable, pleasant, and explained the issue and cost before making the repair. I will definitely call Sloan in the future for any issues with my appliances.

Amber Jones

Ok so my washer was not working properly and let me say that Casey came and repaired everything and he was very professional, personable, and knowledgeable. I’m confident in his work and highly recommend this company and their services! Now back to laundry (how fun)!

Michael Joye

Called Sloan to repair my washer, Drew came to the appointment early. He diagnosed the problem in a very minutes and called me over to show me the problem. It was not the washer at all but a drainage problem. I would highly recommend Sloan appliance repair.

TARHEELFAN

I want to say how pleased I am with the service I received on my refrigerator; we had an excellent tehnician, Jonathan Myres! Jon was professional, pleasant, efficient, very adept at his job, and I felt comfortable having him in my home. Jon went above and beyond to make sure everything was fixed and in order before he left. He cleaned up the small mess made by water from the refrigerator. He wore booties without being asked to do so, which I appreciated because I have wooden floors. Jon was easy to talk to and explained what he was doing as he did his repairs. I appreciate great customer service and Jon certainly exhibited great A+ service. You should request him if you want a knowlegeable and professional technician. Thank you Jon!

Pamela Jeffcoat

Refrigerator not cooling properly. After checking it out found the door was not completely sealing letting air to create moisture inside. Also the opening between freezer and fridge had some ice causing it to not properly close. Cleaned the opening and realized door. Everything working good now.

Sandra Courie

My oven would not turn on. I called Sloan Appliance who sent a knowledgeable repairman within a week. He diagnosed the problem, replaced what needed it. It works and I'm happy.

Tina Gardner

Eric is AWESOME! He was courteous, professional & knowledgeable! I have definitely found an Appliance Technician I can trust on my Apartment Complex Properties'.

Doug Squires

Jeff was true professional who is very experienced gave us great advice. Sloan Appliance services our major brands (Kitchen Aid and GE) so we will be sure to use them again.

Phyllis Falsone

Our service technician Preston Cantrell was professional, solved our issue quickly, cleaned up and explained everything clearly. We are very happy with the service and would use them again.

Nancy Wigand

Frank F. came and did a neat, efficient job on our refrigerator! He was clean, looked neat as his job was. Impressed with him and will request him if I need repairs again!

Casey Duncan

Sloan is a great place to work. Over the last three years as an employee of Slaon. We are constantly having trainings and meeting to better us as employees.

Steven Boyer

I called the for a part for my refrigerator waterline. The nice lady at the counter looked it up. Gave me the part number and the price. She had it waiting on the counter ready for me to pick up. Good price.

Stevi Creel

Ben knew exactly what he was doing. He was very professional & was able to fix the issue quickly. I will continue to use Sloan for any future appliance issues.

Marvin Caughman

Josh is the best. The fan blowing cold air from the freezer to fridge had to be replaced. He not only helped remove and replace food from the fridge compartment, he helped clean the shelves after replacing the fan mechanism.

Michelle Bishop

The technician was professional and helpful. He listened to us and fixed the problem with our washing machine. I was very pleased with the service.

Paula Ress

Repairs were done quickly and professionally. Technician was courteous and pleasant. Will definitely use again!

Todd Bond

They were not able to fix my particular problem (my stove was just too old). But, the service technician was prompt, courteous, friendly, and knowledgeable.

Wanda Stamper

Very professional. Prompt consultation. Received accurate and fair quote; received notification to confirm appointment. Our technician was courtesy, knowledgeable and on time. Will definitely use Sloan Appliance again and highly recommend their services.

Carole Bundy

Preston came out to check a defective timer on my dryer. I also had a problem with my ice dispenser on the refrigerator. He was able to diagnose both problems and ordered the replacement parts that day. The office called to set up repair appointments when the parts were ready. Preston returned and quickly repaired both appliances. He was polite and courteous, very professional. We have used Sloan for other repairs and will remain loyal customers. Thanks for the great service.

Ken Dee

Customer service was excellent! Demetrius repaired my washing machine in less than a day and did an excellent job. Ken W.

Allen Sharpe

Everything with Sloan is EASY! Scheduling -perfect. Timeliness- perfect. Technician’s knowledge and friendliness- perfect. They repaired my dishwasher in no time. I’m very happy with their services and highly recommend them. Thank you, Sloan!

Melody Carroll

Today my technician showed up and I opened the door he was holding a box . I thought UPS had left a package. Nope! Patrick had a repair part. When I scheduled the appointment for my refrigerator, I told them my problem. So he showed up with the part he thought I needed and sure enough it was the right part and he was in and out in 15 minutes. Great job, friendly, professional. I only use Sloan Appliance for my repairs. They are honest in their work and prices. Thanks guys!

Mike Probyn

I am pretty new to the Chapin, SC area so wasn't sure who to call when my dryer broke.. When I called Sloan Appliance, Alex was very professional and helped me with setting up the appointment. At first it was going to be well over a week before he could have someone come out - but put me on a cancellation list and low and behold they called me and was able to have someone come out 6 days sooner. John Myres came out and although he didn't have the part in his truck, he ordered it and within a week he was here and repaired my dryer!! I can't say enough about the friendly, professional and service I received from this company!! I will surely recommend them to everyone! Thank you Sloan Appliance Service!! Amy P.

John Boyleston

Drew was so polite and entertaining. He had my dryer fixed and CLEAN in less than an hour. My dog loved him ! Awesome guy and very professional.

amanda collins

Great experience with solan! The technician Drew, that came to my home was so pleasant and knew exactly what he was doing and enjoyed doing it! Definitely recommend this company and specifically ask for Drew!

David Gibson

Josh did a fantastic job. Truly professional and did a remarkable job. Clean and left the area super super clean I have use Sloan before and will use them again in the future.

Jean Comalander

Jeff O was so professional and he was so nice. He did a great job today on my washing machine. I would recommend him again. Thank you so much Jeff.

Brewer Leggett

I know this business before it sold out to a corporate entity. We last called them a number of years ago and they did a great job. First my job is not yet completed. I originally called July 28th. When you call the local number you get a voice cue system. The number is not local geographically. The phone system failed to route my call and I remained in que three times for 10-15 minutes with no response. I left voice mail and online messages for a call back. FINALLY. I got a call back. The operator said they were in Casey SC, I told them about the phone issue and was told it had a repair order in and they were sorry for the problem. Understanding the nature of automated phone system issues was fine with that. The earliest appointment available was August 8th, but they would notify me if an earlier date became available. On August 3rd we received a computer generated text message for a tech to visit between 8 and 11 AM on Friday August 6th. He called 15 minutes before arriving. Great guy. Knowledgeable, personable and professional. Our $1,600+ French Door, Korean made appliance has internal WIFI enabled diagnostics that far exceed the App offered to purchasers. He was able to rapidly diagnose our problem and look up the required repair kit. It was not presently available to order (would only appear if available from manufacturer stock in U.S.). The technician agreed to send us an email or call with our work order number, the kit part number and an estimated cost by end of day or perhaps Monday. Today is Monday August 8th. No call no email by 11:00 AM. Called Sloan Appliance again. Again two 15+ minute failed voice system calls. Left "chat" message on web site to return my call. The call was returned, the operator apologized for the problems with automated voice system, listened to my request for work order number, part number, cost, etc. She told me she had to forward it to "The Field Manager" who should respond in two hours. I asked the operator if she was located in Casey SC or Augusta GA and she said "No, I'm working remotely from home". The voice sounded Philippine but there is an Asian population in both locations so I didn't ask. While talking to the operator I received a voice mail from Sloan Appliance, when listening the voice was again Asian - probably Filipino definitely male and from a different phone number. I'm a retired network engineer worked as a consultant internationally and understand offshore services for significant labor savings. But the systems need to work flawlessly. We loved old school service that was Sloan Appliance Service in Casey S.C. While the telephone system is totally frustrating - the service technician was truly amazing. If this doesn't work out all the other repair options locally are even less reliable. And all because the icemaker failed on a known issue tracing back to the manufacturer.

Lisa Shirley

Just wanted to say thank you to Drew for checking my microwave and finding the issue. Very professional and energetic attitude. Will use Sloan Appliances again when I need help.

Matthew Trent

The technician was very nice and helpful. My gripe is that I had to pay $100 to troubleshoot my refrigerator only to find out they are not authorized to work on the faulty part, the refrigeration system……on a refrigerator! Had I been told that up front I would chosen a different option.

Harriett J

We had to have our washer and dryer serviced. Casey was on time and very professional. His customer service exceeded expectations. He called before his arrival to inform us he was on the way, which allowed us to plan accordingly. THANK YOU CASEY!!!!

Nancy Smoak

Professionals all the way around. They took their time running diagnostics before explaining the issue and giving me options. Would definitely call them again.

Emily Blackshire

Casey was helpful, professional, honest about the problem, and someone I trusted in my home! I would absolutely use Sloan again.

Noy David

Justin the technician is very knowledgeable and professional. He is always on time and gets the job done correctly and quickly. He is a credit to the company. Highly recommend. Lorna Fitzgerald.

jamie lawrence

Jonathan was super quick and professional! Very pleasant! He had my dryer fixed in no time!!!

al c

This is my third time using them. Great service every time. Drew was on time and very professional. I highly recommend.

Marie Orris

Just put it this way. Before Frank showed up I had no ice, but after he left I have had an avalanche of ice. I am very pleased with Sloan Appliance.

Marla Fanning

I had the pleasure of meeting Mr. Casey as he was helping an elderly lady get her washing machine working properly. Mr. Casey was prompt in his service and always returned our phone calls. He followed up every time we contacted Sloan’s Appliance Service. We appreciated his patience in the process of getting to the source of Miss Williams’ washing machine issues. Mr. Casey was professional and respectful during his visits. We would recommend Sloan Appliance Service and Mr Casey for your appliance service needs. Marla Fanning and Ollie Mae Williams

David Gladieux

Very professional service and our technician, Preston Cantrell was great! Sloan replaced a trash compactor bin for us. It took a while, not because of Sloan, but because the manufacturer kept sending Sloan a damaged bin. Working with Sloan and Preston was a pleasurable experience. I would highly recommend Sloan for any appliance service!

Patricia Nodurft

The office staff was very pleasant and professional. The Technician was on time and very helpful. He said everything was okay with the dryer and gave us some tips on how to use it better when drying clothing. He also checked our vent to make sure it wasn't clogged. He was very helpful.

Tami Rice

We had an issue with our brand new whirlpool washing machine that has been making an awful noise for over a week. I made an appointment and they sent Frank out and he found the problem and fixed it. He was very professional, very knowledgeable and he was on time. I will definitely be using Sloan Appliance again for the future!!

Travis K

Daniel - Sloan Service Technician I cannot say enough good things about Daniel, the service technician that diagnosed the ice maker problem and completed the repair. The Whirlpool appliance was under warranty and they dispatched Sloan to complete the warranty work. He was professional, courteous, knowledgeable, and thorough! On his first visit he identified the defective part, and on the return trip he installed the piece that was leaking. Problem solved. It is worth noting that the repair kit came with not only the defective part, but with all of the parts necessary to totally replace the entire ice maker assembly. He not only installed the defective part, but also the ice maker as well. He went above and beyond by verifying the new ice maker (original ice maker was not defective) was functioning properly. Because of his thoroughness, he identified that the NEW ice maker was in fact not working! He re-installed the original ice maker and verified it was functioning properly before leaving to make sure we had ice! Bottom line - GREAT job. I have not used Sloan before but because of my first experience with the company and Daniel, I will definitely be calling them in the future if any of our appliances need to be repaired.

Trent Purcell

Repair was quick and easy and Preston did a thorough job at explaining the process. Highly recommend!

Jon Canerday

Daniel M. came from Columbia to Aiken to work on our Jennaire convection/microwave oven. He was on time (and called when he was 15 minutes away) and after surviving the greeting from our 3 overly enthusiastic dogs, he quickly got to work to solve the mystery of our non working oven. He spent time helping me figure out if the appliance was still under warranty. The repair had the potential to be nearly $1200, but he tried a number of things and got it working with only the basic service call being the cost. I asked him about a burner on our stove that was not working, and I told him everything I'd done to try to fix it. He looked at it for a minute and made a suggestion to me as to how to fix. I was able to implement that fix while he was working on our oven. So, for the price of one service call, which was reasonable, he fixed the oven and also enabled me to fix the stove. Daniel was polite, professional and very good at his job. He could have just charged me the easy and expensive fix of replacing the control panel on my oven, but instead spent extra time working to fix the problem without me having to buy new parts. Daniel and Sloan are both very customer service focused. I definitely trust that they are not trying to take advantage of us. While I hope I don't have the need for any additional service repairs, Sloan will be the only place I call...and I will ask for Daniel. Alice C.

Richard Conant

Sloan's had some cancellations so, thank heavens, we didn't have to wait another whole week to have our Ice Machine checked--and fixed! Everyone I spoke with there was quite personable and helpful. Indeed, when I told the gentleman that called to say they could come THIS Wed. ( only called them late Monday morning). he also noted that I told him we needed to leave our house around4:45pm. So, indeed, they gave us an 11:00am-2:00pm window. The technicia,Brett Boyleston, was very personable and highly efficient! Figured out the problem related to water not flowing related to the new filter we had put in and had it running in no time. And, I use the ice machine constantly and love that it doesn't engender "freezer burn" like a refrigirator ice MAKER does!

D L Sharps

The technician arrived on time, was very friendly, and did excellent work.

Margaret Winfield

I don't know I emailed them and never got a message back I was looking for a part for my electric stove and won't know if they had it but they never contacted me.

Jeanette Mattison

Can't say enough good things about Sloan Appliance. Quick to respond, knowledgeable, courteous and professional.

Ashton Mundy

Tech was friendly, professional and knowledgeable! Thankful they had my washer back up and running quickly!

Betty Vann

Once again Sloan Appliance Service and Chris have come through for me. I purchased a new washer in Jan. In March I started having issues. Chris came and repaired the part that had slipped out. Unfortunately, after 3 weeks it did the same thing. After talking with the company they sent Chris back out. He was amazing. He looked at it and when he saw it was the same thing, he called the manufacturer to figure out the problem. He was able to repair by installing an alternate updated part. He explained every step for me and did so in a very appropriate time. Sloan has been very helpful. I had no luck with the Store I purchased the washer from but Sloan gave me several suggestions by giving me Phone numbers for the manufacturer. The were very pleasant on the phone and quick about getting me an appointment as quickly as possible. Chris was right on time for both appointments. He was very professional and helpful. I would recommend this company for repairs

Thomas Martin

Daniel was awesome! He did such a great job assessing and repairing our oven! He quickly assessed the issue, looked to see if the part was in stock, and fixed our oven the same day. He was personable and fun to talk with while he worked. He didn't mind that I watched and asked questions while he tested and assessed the problem. He even took time to answer all of my questions. He is great representative of Sloan and I will definitely use Sloan Appliance Service again, requesting Daniel as my preferred repair man!

Jean Taylor

Very pleased with the service! John was very through, not rushed and gave helpful advice to keep machine in tip, top shape.

Melinda Williams

Jeff was very professional! Nothing seems to be wrong with my washing machine but I was given all information to get back in touch if something did happen that it wasn't working.

Greg

I have on several occasions used Sloan Appliance, the company is responsive, on time, Straight up honest, I am the type of person that will pay for service but don 't have the time nor inclination to play games. Tell the me the facts and lets move on towards a goal. This is the way Sloan operates. If I can't trust your company I will not deal with you. I trust Sloan Appliance can you say that about your appliance company if not you need to call Sloan.

Marti Healy

This was the first time I used Sloan Appliance. They were highly recommended by a friend. I was very impressed with the phone contact, the continuing communication, and the friendly, respectful and professional service of the technician. I always hope I won't need these kind of repairs ... but I won't hesitate to use them again if I do.

William Robertson

Well done in a very professional manner. Technician was very knowledgeable and diagnosed our refrigerator's problem quickly. Technician had our refrigerator repaired in a very short time.

Rebekah Maxwell

Love these guys! I'd rather use them than anyone else for my appliance repair. They show up on time, tell you the truth, are professional and kind, and their prices are reasonable. My household has a long history with them and I'm definitely a fan.

Angela S.

Julian, our technician, is always knowledgable and friendly. We have had several visits over the past few years on various appliances. The appointment department is great about getting us scheduled and if there is a cancellation fitting us in sooner. I always know I can depend on them to provide great service.

Roy Parker

Joshua was awesome, repaired my dryer belt and pulley in no time.

Claudia Blyth

Ben was very pleasant. He called prior to his arrival. He did his repairs and made sure the area was clean when he finished. We had used Sloan's before and will use them again in the future if needed. They have honest hard working, certified technicians.

Dottie

Wonderful experience using Sloan. Recommend. One problem. Freezer/ice maker not working again.

Tom Burbage

The Sloan technician arrived on time and identified the problem with our washing machine. He was very polite and professional and was wearing his mask. The technician had to order a part and returned one week later to install it. I happily recommend Sloan Appliance to my friends and neighbors. Their service was exceptional.

Mack Owens

We had an issue with closing our freezer door, so we had Sloan out to fix the issue. Sloan sent Bryan Breeden as our Service Tech and he was prompt, efficient and took the time to explain to me the issue while he repaired. He was extremely efficient and kind. He was also very sweet to our dog! We will be using Sloan in the future!

Mylon Gadson

My experience with Sloan was extremely satisfying. From the moment of being contacted to set up the repair appointment to the repair being finished, the customer service was impeccable. Sloan went out of their way to make sure I understood everything that was to happen with the repair and why. I would recommend them to anyone that is looking for superb, stellar service.

Pam Timmons

My ice maker was not working, the light would not come on in the freezer and the fridge lights were dim. Jason from Sloan was the tech that was sent to assess the issues. He was courteous and professional. He had to order the parts. The company called back within a few days to set up the appointment for the repairs. I would recommend Sloan to anyone who needs appliance repairs. Keep up the good work.

Edward Earl Gardner

Sloan does a good job and they will advise you if worth repair cost too.

Marcie McGrath

I’m impressed with Sloan Appliance Repair from the start. Paul called ahead to let me know his time frame and arrived on time to analyze our GE refrigerator. He was professional, thoughtful, very knowledgeable and answered my questions as I worked on trying to understand the big picture of the repair needed. I highly recommend Sloan Appliance Repair and Paul for outstanding service. With all the challenges going on in 2020, it was like a breath of fresh air to experience this level of quality.

David Black

Sloan Appliance Service is the contracted repair service with the purchase of our Whirlpool appliances (washer & dryer) warranty program purchased through Lowe’s less than one year ago. After scheduling the repair service for our washer (balance issue) the technician, Mr Billy Jones, came to our residence to examine and evaluate the matter. Mr Jones is awesome! He did a wonderful job correcting the matter and gave valuable advice in the operation of the appliance. He returned the appliances to there original location, cleaned the area and left a temporary moisture floor guard to protect the premises. He did an outstanding job, was very friendly and courteous. The only reason I didn’t give Sloan Appliance Service a (5) star rating there was some confusion on there part regarding the actual scheduled time of service. It was only after I contacted their office asking the status of the technician that action seemed to take place. There was never a phone call advising us the technician would be running late. I would recommend the company reviewing their protocols in letting customers know when they will be late for an appointment. Again, Mr Jones, the technician, was awesome!

Gabriel Ricks

Preston just left after repairing my refrigerato under warranty . Great job and great personality

Deborah Hallman

John was professional, courteous, and very knowledgeable in response to my GE washer problem. He took the time to go over every aspect of my washer to make sure it was working properly, which I appreciated. My appointment was between 2 and 5, and he didn't arrive at my house until 5, as he had been taking care of jobs in Aiken. I was glad he made it though! The girl that made my appointment, Joanne, was polite and friendly. I will certainly hire someone from Sloan's again as they are dependable, reliable and know what they are doing.

Candace Wisdom

Excellent service as always with Sloan Appliance. Josh was the technician that came out and I couldn't have asked for a more friendly and considerate person to deal with. I say considerate because I didn't have to ask him to wear a mask for one. And second, he put shoe covers on before coming inside. I cannot tell you how many service people we've had to ask to put on a mask! The work was also done quickly and efficiently. We'll always use this company for appliance repairs.

Grayford Williams

The Technician for Sloan Appliance Service Inc. arrived on time. He quickly determined what was wrong with our oven (a sensor) and replaced it. He tested it several times to ensure proper function. We were highly satisfied with the overall service, efficiency and knowledge that was provided. We will call if we have need of them in the future. We'll also recommend them if the opportunity arises. Thank You Sloan Appliance.

Adrienne White

Zane was my technician and he was great! He explained everything that was wrong with my dryer and knew exactly what was needed to fix the issue. He came back 3 days later once the belt arrived, also replaced the switch and was out the door in roughly 20 minutes. Very professional and answered all of the questions I had. I also liked that fact that he called prior to just showing up to make sure I was home. Definitely recommend Sloan Appliance Service, Inc. for repairs!

Teena Lamm

Great service technician, very professional! Even came ahead of our scheduled appointment, after calling to confirm, of course! Told us exactly what he was doing as he worked on our ice maker. So glad he had the spare part he needed. We will definitely call Sloan Appliance Service again and will highly recommend you to others. Thanks again, you made this customer very happy today!!

Ward Briggs

Ben and Justin were the best. They arrived promptly and made the repair quickly and efficiently. Since it was a new range, they took time to show me the basics of its various functions and the burn-off necessary for a new oven. Ben was very knowledgeable about all aspects of the range and took the time to make sure that all my questions were answered. Highly recommended.

Garland McWhirter

I live a long way from town, but Daniel arrived right on time both times he came out and called on the way. He was very polite, professional and wore a mask. Apparently, appliance repairmen these days have to not only know the mechanics of the appliances, now they have to know how to repair a computer. This particular dishwasher had several components blown and took a lot of time to get them talking to each other and working again. It took longer than I would have spent on it, but, Daniel was more patient and persistent, and when he left I had a quietly running, like-new dishwasher, and he had a new customer for Sloan. My thanks to Daniel and to Sloan Appliance Repair.

Brad Johnson

The tech, Chris Rosinski, called ahead to let us know he was coming. He arrived on time, introduced himself. Chris was very pleasant and professional. Chris listened as I explained what I had tried to fix the freezer not working. He was very thorough in his inspection and diagnosis of the problem. Unfortunately, the cost of the repairs (their prices are competitive) was too much for an 11 year old Samsung Refrigerator/Freezer. My wife and I opted to replace the unit. On the upside, we found a very reputable and professional service company for appliance repair. Most of the others in this area leave a lot to be desired. Thank you Chris and Sloan Appliance Repair for your quick and outstanding service.

Dwayne E Cousar

Hi I bought a brand new dishwasher from Lowes, a Maytag top of the line in the box and in less than a years time it had issues I called my warranty company and they sent out these other people who shall remain nameless and after 2 trips they gave up, with no warning. So when I called the warranty people back to find out what was going on they told me the first company gave up and didn't want to work on my wash anymore. @%#^*&!!! so they gave me a new company Sloan, it took them a little while to figure out what was wrong (Plus waiting on parts during this pandemic) but they never gave up keep me informed of when parts was coming in really friendly Tec's (all 3 of them) but needless to say they got me going again, all my dishes are clean and spotless and I don't have to wash dishes be hand anymore. Thanks to "Big Shawn Jones" and Friend at Sloan appliance in Cayce, SC

Philip Dematteis

We had scheduled an appointment for several days in the future but asked to be notified if anything sooner became available. Sloan called and said that a technician had a few minutes between jobs and could come by right away. When he found the problem and didn't have the replacement part on his truck, he called another technician, drove to meet him and get the part, brought it back and installed it. The whole process took about half an hour. So we got our dryer fixed much sooner than expected.

Larry Johnson

I have had the unfortunate event to have appliances in need of repair. Two in the last month. Sloan sent out Wes one of their technicians. I cant say enough about this young man. He was very professional walked me through what he was diagnosing and what was in need of repair. He gave me feedback on what caused my issue. I even requested him on my last appliance issue and I was willing to wait for his schedule to accommodate. If Sloan has these type of professionals representing them I would highly recommend them to anyone in need of their services..

Craig Hales

Sloan Appliance Service was assigned to come repair our dishwasher by the warranty company. They called the day before and gave me a time window and they called before arrival and were prompt. Zane G was our service professional. He was outstanding and fixed our problem quickly and without issue. I was so impressed with Sloan and they are far better than some of the other service companies I've used in the area. I will definitely be coming back

Carla Sharpley

Although we do not have many problems, even with our older appliances, we have been using Sloan for at least 5 years. Setting appointments was professional, efficient and convenient with promptly kept appointments. The service itself was friendly and knowledgeable, answering any questions about the appliances. They have been very thorough with their diagnostics. Any needed part replacements and repair costs are carefully explained. R. Sharpley

Brooke Chehoski

Awesome experience! I made an appointment through the Whirlpool website and was extremely pleased with my service. My service was scheduled between 10a-1p and the technician called right at 10 to say he’d be there in 5. He made quick work of the repair and was on his way in under 30 minutes. The dryer works perfectly now and we absolutely will use Sloan’s for any future appliance issues!

J Coston

I recently bought a Whirlpool dishwasher and had it less than a week before it went out. From the very start I see why Whirlpool uses Sloan Appliance for their warranty work. The scheduling staff Is second to none as they were quick to reach out to me to confirm a date and time that was convenient for me for technician to come out and diagnose what was wrong with my dishwasher. The day of my appointment, the technician Jullian, called me to let me know that he would be at my house at the scheduled appointment time. Sure enough he showed up right on time. He diagnosed that the motor had a short that also shorted out the control panel. He ordered the parts and a few days later came back to install the parts. I was really impressed by the professionalism of Jullian and he explained things in way that was easy to understand. I could not be more impressed. While this was warranty work and did not cost me a penny, you can rest assured that when I do have to pay to have an appliance repaired this fine company will be my first call!

Phyllis Thomas

Ben Creel did quick and professional diagnosis of problem, repaired quickly and effectively!! Great cleanup afterward. Excellent office staff, service techs and reasonably priced, Great company popular with my neighborhood residents!. I will recommend and call again for future needs!! Thank you Sloan Appliance!!

Alexander Orton

Daniel Moak was very professional, called to give me an update on his arrival. Once he started the diagnostic talked me through what he was checking, and gave me updates every step of the way. Daniel was courteous and personable. I would recommend Daniel and Sloan appliance to all my friends and family. Thank you for all your help!

Jim Byrd

Sloan's technician was well trained and explained the issue we were having with a new Whirlpool refrigerator/freezer. He performed warranty work and followed up with Whirlpool on our issue. We are confident that Sloan Appliance will take care of our needs going forward.

Earnestine Tyler

Sloan’s did an awesome job and they were berry courteous to us. Our refrigerator was not cooling like it should so we called them and they didn’t have an opening until Wednesday. They called us back the next day because the had a cancellation and got in to service us . There were prompt and got the job done . Also , the clean up was great because they didn’t leave a mess . I’d recommend Sloan’s Appliance Service to my family and friends .

Charles Desjardins

Daniels services, his professionalism, and courteous manner far exceeded our expectations! Showing up far earlier than expected, his attention to detail in assuring our dishwasher was as good as new, before he left, which is not a given with services rendered, these days! He will be an asset for your company, or any company he works with for many years..If possible would request he do the repairs on any appliance repair n the future! A special Thank you to the repairman who was at this initial call last week, training Daniel!

Robt Ball

excellent friendly service with promised follow-up if needed

Hanif Chaudhry

We have been using Sloan for about 20 years for high-end appliances since we built our home.Excellent service! The technician this time identified the source of noise in the just-delivered Maytag dryer rather quickly and discussed various options. Very polite and professional.

Janice Bloniarz

I always choose Sloans for my appliances because I feel they do a good job and give me honest advice about the repair work that needs to be done. They have friendly service people that are qualified and neat in appearance. I would recommend them highly.

Bob Slapnpop

The repairmen arrived earlier than expected and had everything with him to do the job. He ended up replacing the burner/fan unit in our new Kitchen Aid oven. I mentioned that my wife wanted the hardwood floors covered before he worked on the oven. Not a problem because he had a protective floor guard he used to assist with this. All in all the repair was done quickly and no additional trips were needed. We highly recommend Sloans for appliance repairs.

Evelyn Cunningham

Technician was very nice and professional. He did a very good job in rectifying the issue with my refrigerator.

Nancy Hoyt Duncan

The service technician, Wesley, evaluated my washing machine and was very helpful even though he could not find anything wrong it. Instead he offered several tips for enhancing my washers ability to get my clothes rinsed more effectively. He was very polite, professional and on time. We have always used Sloan for appliance repairs and appreciate their expertise.

Don Baldwin

I would especially recognize Paul, the technician, that corrected the problem (LED lights) that we were having with our refrigerator. In addition to his knowledge and how to correct the problem he exhibited a desire to be very helpful in answering all the questions that we had. He gave us great advice pertaining to other kitchen appliances. He made us feel that he would be in no hurry to leave until we were completely satisfied and all issues were resolved. In short, Sloan Appliance should count him a very valuable member of their team as we certainly view him as a very valuable asset to the company and we will requesting him the next time that we need assistance from Sloan. Our good fortune that Paul was assigned our work order!

Tambra Pingle

My washer stopped in the middle of the wash cycle with error code OE. Of course I google it to see what it was, drain pump. Tried emptying washer and restarting but did not work. I have used Sloan Appliance Service before so I looked them up online and made the appointment. I was disappointed I had to wait almost 2 weeks but the Technician was wonderful and very respectful wearing his mask in my home during this unusual time. He had me up and running in about an hour. Very happy customer and I will use them again if the need arises.

Villi Jordanova

Very happy with Sloan Appliances. I had issue with the dishwasher. My appointment was a week away, but was happy to hear that they can come earlier. The contractor was very professional and knowledgeable. Will definitely use them again. Thank you!

Terra Rose

Chris Rosinski came to my house today to service my whirlpool washing machine. I’ve never met such a nice man! He was personable and patient as my toddler returned time and time again to hand him toys and shoes while he worked. He was very knowledgeable and gave me practical advice to extend the life of my machine. It is so rare to meet someone like him these days. If you need any service make sure you ask for him by name.

Pam dalton

Preston Cantrell was amazing! He did everything possible to help us get our repair issue resolved. He did his research, totally professional and personable too!!!

Bill Campbell

Justin Childress came to replace my ice maker as per previous inspection...BUT on inspecting the refrigerator he spotted a primary cable to the unit was totally disconnected. It was was in back and hard to see..but he saw it. On connecting the wire it worked as designed. Justin's attention to detail saved us over $300 on unnecessary part part replaement. In addition we has a problem with a lower freezer shelf.....He spotted the problem as a side slide bar that would not stay comnedted. and instslled a small retaining screw. Every thing works like new. Sloan s should be proud to have such a professionally minded employee.

Kim DeLoach

They came out when they were scheduled and quickly did what they were supposed to do. I would definitely recommend them.

Beth & Rob Bailey

Our technician was efficient, knowledgeable, and above all, honest. (He offered to remove the part he just installed and not charge me for it after he was done the work, when he realized our washer was having another problem that would mean buying a new washer sometime in the near future. We decided to take our chances and keep the repair, but were grateful he had given us the option. He also suggested a brand that would fit our needs when it did become necessary.) Since my issue was not urgent, the appointment was scheduled a few days off from my phone call. I will use Sloan again.

Rick Kuna

Our 8 year old refrigerator stopped working sometime Saturday evening 11/1/2014. We noticed it the next morning and new we had to go out and shop for a new refrigerator on a Sunday morning. We did that for half the day and could not make up our minds and decided to go home and break out the coolers. We also decided to call Sloan Appliance, whom we had service some of our appliances before, the next day and see if they could come and check it out. To our surprise Joann, customer service, was able to work us in that same morning, Monday 11-3 by noon. Within 25 minutes of Frank arriving at our home, on the agreed upon time, he had replaced the control board and he was handing me a Thank-you package which included coupons for future repairs on any appliance. We found again that Sloan Appliance gives you professional, courteous, fast service from the initial phone contact to the punctuality of the arrival of the technician, in our case Frank. Upon answering the door Frank introduced himself and we proceeded to the kitchen. Frank is a professional, friendly man that doesn't waste any time doing what needs to be done. Efficient, professional and friendly. That kind of sums up the entire company from my perspective.

Bill Berzley

From scheduling our service appointment to having the work performed, our experience was great. We set the appointment, confirmed it online the day before after receiving an email and the technician, Jullian, contacted us before arriving with an approximate arrival time, which was within the first hour of the window of time that we were given in the email. Jullian was professional in his attitude, appearance and workmanship. We definitely recommend Sloan Appliance Service!

Morgan Gardner

My technician was Frank and he was on-time, polite and very professional! He was able to fix my oven in no time. My experience from the customer service request to the technician was very easy. I appreciate the effective communication and excellent service! Thank yall again! :)

BJ Harper

We really liked the technician, Devon, he was very professional and knew what he was doing. We have never used Sloan Appliance Service before and we are very pleased with the service, the price and the responsiveness. They are now our go to company for any needed appliance repairs & check ups.

Kim Blackwelder

We were very pleased with our service person. He was friendly and polite. He also was very thorough with his assessment of the problem and fixed it quickly. We have used Sloan before and have always been pleased!

Stephanie & Larry Walters

Chris Rosinski from Sloan Appliance came to fix our Whirlpool range and was excellent. He was there on the day and time he was supposed to be. The company called ahead to confirm the time. He was efficient, knowledgeable and polite. We would highly recommend Sloan Appliance and Chris.

Heather S

Josh repaired our ice maker. He was very professional and courteous and even helped us work with the manufacturer to save money through a warranty extension. It was a great experience. We would definitely use Sloan again.

Philine M

We got a prompt response when we called. Daniel M. was on time, professional and courteous. He was upfront and realistic about the costs. Our oven is as good as new. Hopefully we will not need their services anytime soon but if we do, they will be our first call. And we will specifically request Daniel.

Bud Crain

The serviceman arrived in the scheduled time frame, was courteous, professional, and COVID concerned, wearing a mask and gloves. He wanted to know the problem and diagnosed the cause accurately, gave me an estimate, and completed the work quickly. I would highly recommend Sloan for service.

Mac's Hood

02/05/21: Billy completed the repairs in a professional manner today.. Refrigerator is working again (more than a month w/o a refrigerator isn’t easy) I was disappointed with a $440.00 price tag (100.00 initial appointment and 340.00 today) I was told the cover replacement estimate was between 300-400 but I thought that included the original 100.00. I’ve learned a few lessons during this repair process. Update: Service & Parts Delayed several weeks for Refrigerator repair. Thank you for your response. I called customer service. Joanne was professional, friendly and task oriented. She contacted me as promised and again after speaking with the router. Technician Billy is scheduled to return for repair On Friday, February 5, 2021. I’m Excited to have a working refrigerator again.😁 Most recent 12/25/20: Appointment requested refrigerator not cooling; 1/8/21: Technician in home evaluation and advised a part needed ordered; 1/21/21: I called for parts& repair estimate and service appointment update, advised I would receive an email by end of day with information; 1/26/21:still waiting for email, I called re: Appointment, parts and service status, 01/26/21: Tech called w/estimate; 02/03/21: I called for appointment update; Joanne confirmed an appointment was set for 2/15/21 but she would verify status. 02/04/21: appointment confirmed by Joanne for 02/05/21. ************************************************************************ My 2 experiences with my Whirlpool service technician were professional. I wish appointments for repairs weren’t delayed for weeks. I understand COVID has created unprecedented issues. Living w/o a refrigerator and/or freezer is difficult. Currently, my fresh food compartment is not cooling and we have not had a refrigerator since Christmas. I requested an appointment online 12/25/20. Billy a professional and friendly, Technician arrived on 1/8/21, to evaluate why the refrigerator is not cooling. Since 1/20/21, I have contacted Sloan costumer service several times to query the status of my service. On 1/26, I was assured the part was ordered and an appointment to install will be scheduled. This past year my refrigerator has been serviced by Sloan for three repairs. Both appointments took more than 2 weeks to schedule. Each assessments required additional parts to be ordered except for the door gasket (which already is peeling apart similarly to the one replaced). A new gasket was installed when the freezer issue was initially evaluated. My freezer repair took a few more weeks. Unfortunately, the wrong part was ordered which delayed the repair. Sadly, my refrigerator repair costs this past year have continued adding up. A new right fresh food door gasket approximately 260.00; ice maker 400, my fingers are crossed the new board and repair costs for my latest issue will be reasonable and Sloan will verify if my issue was cited for any recall since my warranty is out of date but the refrigerator is less than 3 years old.

Betty Chastain

My refrigerator repair was scheduled promptly and the service tech arrived as scheduled. He was very courteous and seemed very knowledgeable. He was able to make the repair in the one trip and finished the job very quickly and explained the repair and what to do if there were any problems.

Charles Cook

Technician was very knowledgeable and upfront with problematic issues on refrigeration repair! Also was professional and appeared to enjoy his work and sought solutions! I have a high level of confidence in this company!

David M. Okinaga

I called in reference to a gear case leaking oil in my washer. I was advised to consider buying a new washer as the repair come close to a new one. I decided on the repair. Wesley F came out and took my washer completely apart. There was NO way I or any layman could repair this ourselves. He figured everything out, changed out the gear case, re-assembled the entire washer, tested it, calibrated it and I am back to normal. Wes is trained very well and explained what he was doing. The repair took two hours and I am impressed with his professionalism. I will keep an eye on the washer. I have a 30 day warranty on his work which is great for me. I have washed several loads of laundry and there are no leaks. Thank you Sloan Appliance for having Wesley F. represent your business. I will recommend or use Sloan Appliance in the future.

Linda Litch

We have used Sloan for years with all of our appliances. Professional, on time, courteous. They know their stuff! We will continue to use them for all our appliance needs.

laura stephens

Devin was on time, professional, honest and knowledgeable. This was by far the best appliance service appointment we ever had. And even though we decided to not do the repairs due to cost of repair vs replacement, we will definitely be using this company for all of our appliance repair needs in the future. We appreciate your honest and friendly service, will definitely recommend you guys.

Adam Salloum

Ben was on time, professional and honestly let me know that a new washer would make more sense than repairing the one I had. I appreciated him being upfront about that rather than recommending expensive repairs that may not have given much longer life to my machine. Would use again!

Jay Riley

I made an appointment online and an email confirmation was sent the day before to confirm and the technician called before coming. When he arrived, he quickly diagnosed the problem with the refrigerator filter base. Before he arrived someone at the store had pre ordered the part that they thought I would need and made sure he had it on his truck. This is a great service to not have to order the part and then come back to install it! I was very pleased with the technician and the service!!

Kristi Jenkins

Our technician, Daniel Moak, did a great job making repairs on our refrigerator/freezer and microwave. He was very knowledgeable, friendly and went about and beyond during his visit. He also had a dog cookie for my dog.

Edward Rickwood

Our repairman was great. He went out of his way to put us at ease and quickly went about his work. We had the same issue twice with the same part. It was a little odd that the second time the part was not ordered ahead of time when he came to fix our oven, but they quickly tried to rectify that and bumped us up on the list when the part came in.

Doris Conrardy

I chose this company because of the Google Reviews. Even the poor reviews had responsible and respectful follow up comments. I was not disappointed. From the customer care service over the phone setting up the appointment, to the day of the service. The gentleman that arrived was courteous and informative about the parts and costs needed for our refrigerator. I hope not to need their service again for many years, but if I do, I will not hesitate calling. If supporting local businesses, expecting great customer service, receiving knowledgeable and professional representative in your home, and fair prices for service and parts received, you won't hesitate calling either!

Jennifer Suber

I have used Sloan for years and they are always honest and qualified to fix all my appliance repair needs. What I like best is that, if you want, a tech will call you BEFORE he comes to your house to discuss the problem so that you can get a good idea about what the problem may really be and what it will probably cost. I will definitely use Sloan in the future!

Sheena Wilson

After have a different company come to look at our washing machine, we were told me needed new water pump. Called Sloans and they sent out a wonderful technician. Guess what?? As it turns-out, we did not need a water pump!!! They were honest, prompt, polite and very informative. We will never us another repair service! Sloan Customer FOR LIFE!!

JAMES CATROPPO

Ben Creel was an incredibly competent and caring professional, inspecting, diagnosing and resolving the difficult repair issue. Ordering the needed part, keeping in contact with me with update, and returning promptly to solve the repair issue. Nice job!

Jimmy Terrapin

Our new Whirlpool fridge has been a total lemon but working through/with Sloan Appliance to get it repaired has been excellent. Billy Jones is the best, they need more techs like him. He always calls 30 minutes prior to arriving, we talk through the process of the repair while he is on-site and he leaves the work area like he found it.

Amy Fairbank

After a recall claim with Bosch, I contacted Sloan as the provider of choice based on online reviews. While the repair did not go perfectly due to Bosch sending the wrong part (twice), Billy Jones, the Sloan Service Tech, was able to identify the correct part on the internet and had it ordered and installed within a few days. I appreciated their persistence to solve the issue, despite the manufacturer not providing the correct control module. 3 visits to the house and I was never asked to pay anything for this recall work. In addition, all of the visits were scheduled efficiently in advance of the service date through the home office and the technician always arrived within the scheduled 3hr service window. Overall, a very good experience and I would definitely recommend Sloan Appliances and their service tech, Billy Jones, to anyone needing repair.

Clessie Simmons

The service technician Chris Rosinski was able to solve and fix the issue of why my dishwasher door would not seat properly in under 10 minutes. He was nice and professional as the whole process took less than 30 minutes.

Bret Fuller

They were very friendly prior to my washer being fixed. They let me know when the part would be in. They service technician was very friendly and efficient. He was actually early and I have no complaints. He was in and out in no time. I will definitly use Sloan Appliance Service in the future.

Linda Kelly

On my first call, Ashley was extremely helpful. Her customer service was greatly appreciated. Subsequent calls were handled professionally and courteous. Appointment was easy and on time. I highly recommend Sloan Appliance for repair service.

Jeff Burmeister

Technician arrived early to the appointment, after calling to ensure that we were still available. He quickly diagnosed and fixed the problem we were having with our pop up vent. Would definitely contact Sloan Appliance for any future problems. Thanks - Jeff

Sarah Foster

Actually, Sherrod diagnosed the washer as a plumbing problem, so was not able to repair it. However, while he was on the washer service call, I asked about my dryer and he was able to diagnose the dryer problem as well and get that part ordered. When the dryer part came in, an appointment was made. The day of the appointment, Sherrod called and asked if he could come a little early and I gladly said yes. Sherrod came and had my dryer working properly in 10 minutes. He was polite, efficient, knowledgeable and friendly! Also, he wore a mask the entire time he was here!

Dianne Dyches

I had a problem with an appliance and I called Sloane Appliance Repair. Ashlyn in the office was so helpful and promptly gave me an appointment for Frank to make a home visit. Frank was very professional and courteous. He is also very knowledgeable! Frank gave 120% to our job. His persistence in getting our problem fixed made me realize that I had called the right appliance repair company!

Tricia Kim

Movers dropped our newer LG fridge and it stopped cooling. I called Sloan's to help us source & fix the issue. The tech is always courtesy and has done his best to help us save this fridge. Even though it's taken us a while to get it resolved, the tech is always friendly and is, obviously, working hard to resolve the problem. I would highly recommend Sloan's!

chad mckay

I called a competitor first that offers a lower price on service calls. I found myself wating over 2 weeks after 3 reschedules and then a no show. So I had low expectations when i called Sloan appliance. But I was amazed at the excellent service , he arived early and truly did a fantastic job.

John Cadena

We were originally told it would be more than 10 days before they could come fix our refrigerator but they would call if there was a cancellation. They called Two days later and after being here for 15 minutes, diagnosed the issue and fixed within an hour. Fantastic service and the service man was very professional. I highly recommend.

Lynne Fallaw

Josh was very thorough in accessing the problems. He's an asset to your team.

Thomas Snipes

In a day in age were you dread having to call someone to fix anything in the house, Sloan's made it easy. Our technician was very promt and polite. We would highly recommend Sloan's for great service and all around pleasant experience.

Michael Saxon

I could not have been more satisfied with the service I received from a Sloan Appliance Center’s repair technician, Frank. He greeted me at my front door with a handshake and a smile. While he was here, he was extremely knowledgeable, very efficient, and exercised the utmost professionalism. He had several problems with my Samsung dryer corrected very quickly with friendly conversation the whole time. If I were an employer, I would definitely want Frank on my team!

Jordan Slice

The technician took extra precautionary steps upon entering our home during Covid-19 for the repair. He was very professional and left the area of the repair just as tidy as it was before he arrived. He was able to quickly diagnose the issue during the initial visit and efficiently performed the repair during his follow-up visit. With all the extra laundry we're doing lately, the quick repair of our dryer was much appreciated!

Melinda Ray

Sloan Appliance is a great company to work with. Professional and friendly customer service.

Mike Turner

On time, very helpful. Tech explained what the problem was and how to repair it.

ROBIN SCOTT

My dryer is only 5 years old! Suddenly it stopped tumbling. I called Sloan and they sent this wonderful technician named Josh! He got the dryer up and running even though we needed to wait for a part. Then he came back and installed the part. Each of his visits were great experiences. Josh was prompt, very polite and friendly. He cleaned up all the accumulated lint and didn’t make me feel like an idiot for having enough lint under my dryer to qualify as a pet! It is rare to find a business whose employees are as dedicated to customer service as an owner of a company would hope. Highly recommend!

Charles Shaw

Great experience. The serviceman was very professional and thorough in diagnosing and resolving the problem. He was extremely courteous and answered all my questions. I would not hesitate to recommend Sloan Appliance Service to anyone.

Nancy Larsen

A mixed review...the work was good, quick and on time. The cost seemed excessive. Sloan evidently charges an upfront fee for each appliance (we had two that we thought needed some attention) and we arranged for the visit to be on the same day. One appliance actually was not broken. The repairman had to come back to fix the other although we had explained that the oven hinges were broken. He came on time, fixed the oven door in about 30 minutes and all we ended up with a total bill of almost $400. Since we know that there is built in obsolescence in almost all machines, we are all at the mercy of repair people. We know they need to make a living, but short, uncomplicated jobs should not be so expensive.

Rachel Hood

Just had another GREAT experience with Sloan Appliance (my family has been using them for years). I submitted an online service call request this past Sunday b/c my freezer hasn't been cooling well. They called me first thing Monday to schedule an appointment for Wednesday morning and were able to accommodate my request to be the 1st appointment of the day. Patrick, the service technician, arrived on time and called when he was on the way. He was able to figure out the problem in about 5 minutes and not only explained it to me, but actually showed me what was wrong, which I really appreciated since I don't speak "appliance". Unfortunately, the repairs would cost about the same as a new unit and Patrick could tell I was stressed about the shopping process, so he gave me some great advice on what brand of unit to buy and which brands end up having the most repairs! Then, I got a follow up call this morning from Chris in the main office this morning. He was able to answer a few more questions I had about different types of units on the market today and where to buy locally. Kuddos to Sloan for taking the time to go above and beyond when they didn't have to!

Susan King

Very professional and timely. Appointment was confirmed by the office and Chris, the technician, called me when he was 10 mins. away. Chris was very friendly and worked efficiently taking care of the problem. I am absolutely pleased with the results and would definitely recommend Sloan to my neighbors and friends.

Traci Cooper

For our family's appliance repair or support needs, we only turn to Sloan Appliance. The company is reputable, efficient and the technicians are extremely professional and effective. If you select Sloan's Appliance Service, you won't be disappointed.

Jeanette M. Hornsby

I've used Sloan for the past ten years and consistently have gotten great service. Today I called to make sure they service a particular brand refrigerator before I buy a new one. My old one is an LG and when we called them out a while ago to fix the icemaker they couldn't get a part for it. We've been filling ice trays since! When I talked to Ashley I told her what I was doing she offered to look it up and see if they were now able to get LG parts. No luck with it, but as I told her about my space issues which prevents me from being able to buy just anything, she offered to give me the model and serial # of my current one so I could look it up on line and make sure I get a new one that will be the same dimensions. I was so impressed with her! I've always had great service from every encounter with the people at Sloan and will continue to recommend them to my friends!

Mary Dorn

I have lived in my current location for 25 years and have used Sloan Appliance on many occasions over the years. Every time i have been scheduled in a timely manner and the technicians have been fantastic. Always professional and honest. I highly recommend them for any appliance issue!!

Jayne Walker

The technicians are knowledgeable and on time. It is easy to get an appointment. The office staff is courteous and diligent in letting their customers know about the arrival of the technicians. We recommend Sloan Appliance Service to all of our family and friends.

Mike Brazell

Sloan was very efficient and careful moving refrigerator on hardwood floors.

Terry Kelley

Had a problem with our 15 year old refrigerator. It was getting too cold on the refrigeration side & then the water filter component broke so it couldn't make ice or dispense water. Called Sloan's and they scheduled an appointment for a couple of days later. It took a couple of visits to get parts and to get everything finally working but Darryl was always prompt & courteous! I'll definitely call them the next time I need an appliance serviced.

Jill Nugent

I would recommend sloan appliance to whoever needs anything done. Chris Rosinski was very helpful,friendly and also was very underatanding. He went over and beyond to show me how to clean filter and some other things. Please call Sloan Appliance for any repairs. Thank you again for great service even during Covid pandemic

Art and Carol Spaziano

They were able to come earlier than expected, which was a help. When Paul got here he was wearing a mask and gloves, which we were thrilled about. He did what he thought would fix the problem with our refrigerator, and did not charge us for more than the service fee because it was minor. We were told that if the problem was not fixed within 30 days, they would come again without a service fee. Unfortunately, we are still having a problem. They were very responsive and apologetic when I called to tell them, and someone will be back again next week.

Charlotte Rathbun

Sloan has repairmen that truly know what they are doing when it comes to fixing washing machines. We have never had anything else for them to work on, but I assume they are just as good on other home appliances. I highly recommend them!

Heather McClarrie

Prompt, Professional, Courteous, Knowledgeable. Daniel was all of these and did a great job fixing our washer. I'm very thankful for him and Sloan Appliance for taking great care of us

Jack Rowe

Couldn't be happier. Our 9 year old Whirlpool dryer broke down. (Tumble but no heat) Sloan Appliance was recommended by a neighbor so I called and scheduled an appointment. The technician Erik was very professional friendly and courteous. He quickly diagnosed the problem as a burned out heating element. He had one on the truck and was able to get the dryer repaired on the spot. While there he also shared with us some great professional advice about our current washer. The entire visit took less than an hour. I will definitely use Sloan for any future appliance repairs.

Terry Sherman

Ben Creel came and diagnosed problem with Whirlpool Cabrio washer and explained it and discussed options with us. No BS and his honesty was much appreciated. Note that he came just when he said he would; answered our many questions; easily worked with the electronics and mechanics of the Cabrio.

Rhonda Harris

I had 2 issues with my Samsung french door dual icemaker refrigerator. The technician knew exactly what the problems were from my descriptions. He even explained one was an admitted problem Samsung has with the top icemaker. He explained the fix and price for both issues. He even explained the top icemaker issue would not cause any other problems if I did not want to fix it at this time or in the future. That to me shows an honest technician that understands a happy customer is a repeat customer. Bottom line...he had both issues fixed in a couple hours including the time it took to go get one of the parts from a store across town from my address. I have Sloan's on speed dial now!

Patrick Barrett

Shawn Jones was awesome to work with at Sloan. I highly recommend them for your appliance repair. They are good, honest, ethical people to work with.

Joan Donohue

Setting up an appointment is easy over the phone and they ask for your appliance model and serial number along with the problem you are having. The service employee then comes to your house prepared with the parts that need replacing. The service employees are very conscientious and competent and make sure your appliance is in good working order.

Kirk Lloyd

Sloan communicated quickly and efficiently, showed up on time and did an excellent job. Additionally, Nigel the technician who performed our service was courteous, professional, respectful and efficient. Can't emphasize enough how well he presented himself. I HIGHLY recommend using Sloan for any appliance service needs!

Jeff Schaffer

It was 2 weeks until Julian came for the appointment. He was on time, professional, courteous and very competent. He diagnosed and fixed my problem with refrigerator. Also told be what to look for over the rest of the day. So I was very comfortable with the outcome

Camille Epting

Was referred to them from my warranty provider on my Maytag Washer that was less than a year old (wiring harness neutral broke due to a zip-tie being installed too tightly). They showed up when they said they would, diagnosed the problem quickly, but did not have the replacement part (only bummer about it). They came back out in about 3 days and were able to quickly make the repair and have the washer up and running again. The tech, Eric, was very courteous, prompt, and knowledgeable and was like inviting a family member into my home. Will use them again if necessary (hope I don't have to, but will call them if I do!)

Leslie Weinrib

Have used Sloan for a number of repairs including stove top, refrigerator, and dryer. Each time, they did a great job, quickly and professionally. Want to give Shawn a particular shout out for is expertise. Would highly recommend

Russ Brown

Our washing machine was not working quite right, Sloan promptly sent out a friendly, professional technician to evaluate the issue, order and install the new part and had us back up and running in no time. I would certainly recommend them and call them again in the future.

Crystal Stevens

UPDATE: Owner called me several days later, after seeing my post. He explained that he was unaware of situation and would send someone out. Next week, tech from Sloan came out and evaluated issue and said he would have an install specialist contact me because my frame had come loose. That person came out today, and repaired loose frame and secured my oven to wall. So Happy my oven is not wobbly anymore, and that Sloan appliance’s owner got involved and did right thing. ORiGINAL Post:Josh had to replace several parts on my wall oven, which took several weeks and about 5-6 visits. Once, wrong color part was ordered. During all this, my oven had to be pulled in and out of wall cabinet at least 3 times, possibly more. I was always very pleasant and patient, even though I felt wrong color control board was a major misstep. Fast forward, 4 months later: OVEN FELL OFF SCREWS! I called them to have them remedy situation because it appeared to me (I’m no appliance repair person, but a female), that the screw heads were smaller than the holes in the oven, and all of them slid off leaving screws still in frame. Felt if the screw heads were larger than screw hole openings in oven that this could not have happened. Feel this was due to vibrations from opening and closing oven door and it just took 4 months before it slid off of screws. Now it is wobbly. Needless to say, manager refused to stand behind their work, and wanted to charge me a $95 service call and who knows how much else to remedy situation. They were already paid by Whirlpool because oven was still under warranty when repair was done. This demonstrates how greedy and unethical this company is.

Gayle Davis

The person sent to address my problem was very courteous and professional. When he realized this would require adding a new type vent, he recommended another company, They came out the next day and the whole experience was very satisfactory from my contacting Sloan to the last person. Gayle

Henrich Vollmer

My aunt who lives in South Carolina called me for advice when her washing machine was acting up - She isn't computer savvy so I searched the internet for an appliance repair Columbia SC service and found Sloan. I gave her the number and she arranged the service. She called me back later that afternoon to tell me how great they were. She will be recommending this company to several of her friends who are single female homeowners and need home service providers that they feel comfortable with.

Sharon Tuttle

The technician was prompt and able to diagnose the problem quickly. He reinstalled the newly purchased unit and was very professional in manner and obviously well trained and very competent. We would engage the services of Sloan Appliance for potential future repairs.

Jim Goens

On Time, professional, quick diagnosis, had part on truck. Excellent experience.

David Marsh

Daniel Moak repaired our washing machine. He was very professional and thorough. We have been catching up on the laundry that had piled up including sheets and it is working beautifully. Thank you so much!

Tammy Cagle

Shawn did an awesome job! Polite, knowledgeable and stayed to get the job done. After 3 weeks without a refrigerator and trying to work with another company that told me it would be 5 weeks to get a part. Sloan Appliance came through for me! Thank you. I am grateful.

Beth Maris

Sloan Appliance has been the best for years because Frank is an incredible repairman and good human being. I hope he never retires. He recently replaced my Ice Maker, but Frank has fixed all my kitchen appliances and washer /dryer. They are reliable, responsible and skilled> I will never have the need to try another appliance service. My washer/dryer is 35 years old. Dishwasher 20,stove,oven range,etc. over 15. Thanks to Frank everything keeps working.

Anthony Martellini

I needed to replace the rubber gasket around the door on my dishwasher, part quoted to me 95.00 (fine). Service call 95.00 (fine), final bill 301.00. no tools required, repair man was here less than 10 mins, pressed gasket into place, 200.00 labor. I CALLED and asked for adjustment, initially was told NO, that is standard repair. Three/four days later after a negative review, the president contacted me and explained his tech used the wrong charge code and he would refund 40.00 of labor. The repair was effective, but still concerned about over charging, and fighting to get it corrected

Lisa Walker

ZANE was an exceptional and thorough technician ! Not only did he diagnosis the problem, he explained it, explained how the problem was solved and gave me helpful hints on extending the life of my refrigerator and other appliances. He was very knowledgeable and personable! Excellent service! He also had a technician in training with him, CHAD. Zane made sure that Chad was understanding what was being done. Chad was helpful and informative as well.

Gene Resch

Tech was knowledgeable, identified the problem quickly, and knew the solution. Also checked for some other known problems with the washer.

Edye Blencowe

Sloan Appliance repaired my GE refrigerator and GE under-counter ice machine. They were extremely easy to schedule. The technician was prompt, courteous, cleaned up afterwards, and made sure the work was done correctly. I highly recommend them!

Giacomo Knox

I am very pleased with the level of service and professionalism I get from Sloan. Since they are the only Samsung repair team in the area, I was afraid that they'd charge me and arm and a leg for service. Their prices are fair, the workmen always clean and professional, and going elsewhere would be a crime!

Rodney Christian

I had a problem with my Bosch dishwasher not cleaning my dishes. The technician, Ben Creed, arrived on time, was polite, wore shoe covers to prevent tracking water (it was raining cats and dogs) into my home, was very knowledgeable, diagnosed the problem quickly and my dishwasher issues were resolved completely! Great service!!!!

Terry Rantin

Technician called and arrived within the scheduled window. He was masked, and very professional. He solved my problem quickly. I am very pleased with the service provided by Sloan Appliance Service.

Thad Sherr

The technician was on time and polite. Very knowledgeable about the product explained everything that was needing repair. Had to order the parts unfortunately but that was not anyone's fault. Have always trusted Sloan Appliance for all my repairs.

Tim McConnell

The appointment was set up online. The confirmation came through twice, which was helpful. Billy arrived at the appointed time and was incredibly thorough and professional. I would highly recommend Sloan Appliance.

Marliene Koberg

Our Sloan Appliance Repair person, Billy, was polite, pleasant, knowledgeable and able to complete the repairs to our ice maker quickly. We now need another item repaired and I will be calling on Billy to take care of it. I wouldn't call anyone else. I highly recommend Sloan Appliance Repair and their staff.

CYNTHIA WILSON

My refrigerator was not working. I called your company, having used it before. The scheduler was very nice. She explained the scheduling times for my area. When the technician arrived, he was punctual, professional and provided excellent service.

Cheri Bell

Hands down the BEST! I was skeptical at first because of what I had been told in the past but chose to give them a chance and am I glad I did because it was the best decision I made. Started with the initial phone call setting up the appointment and ended with the technicians fixing my appliances. Nothing but professionalism and courtesy from the beginning. Thank you so much and I look forward to dealing with you in the future for anything else that I may have.

John E Haas

Our technician was knowledgeable and recognize the problem immediately He then showed me the two potential solutions (only one of which would work) and the cost. As the the repair ended being the higher cost, he then gave the cost of a replacement washer versus repair. Technician presented a professional appearance and demeanor.

Sandra Frick-Helms

Our (elderly) dishwasher motor failed right in the middle of very hot weather. I was afraid there would be a delay in getting service. Not so. They sent a repairman the same day we called. The repairman chose an affordable solution rather than sell us a new dishwasher. He worked quickly and efficiently. That was several months ago & the dishwasher still works perfectly. I wish I could remember the repairman's name. He was pleasant and informative. This was one of our best ever appliance repair experiences. Sandra & John Helms

Erin Peacock

Sloan is amazing! I received a call 20 mins prior to their arrival time and the guy was prompt! Scherod W. showed up and was so polite. He took a look at my dryer and determined there was nothing wrong with it, rather the outside vent was plugged. Here's where it gets good - he actually offered to climb a ladder and clean it out, then noticed my neighbors was plugged too so cleaned that out as well! I was shocked! Where in the world can you find service like that? Talk about "above and beyond!" Can't say enough about this young man and the company he works for! Superb service! Will definitely be using Sloan Appliance repair in the future!

Joseph Thoensen

Prompt, friendly service. Very knowledgeable about the product. Offered a variety of options from replacing part to replacing entire appliance. Gave advice based on the most cost-effective solution for me, not the most profitable solution for Sloan Appliance. I would highly recommend them to anyone without hesitation.

RAE

Julian was the tech who came to our home and he exemplified professionalism and courtesy. As he was arriving along with my mom who's a senior he assisted her with bringing in her groceries into the house😀(Kudos for that!). He diagnosed and resolved the problem efficiently in allowing us to have our stove in tact just in time for Thanksgiving 😁! You Rock Julian! Truly an asset to Sloan !

Nicole Pulcini

The service technician that was sent to our home was amazing. He was very professional and provided excellent service on our appliance. He treated our home with respect and took the time to explain everything he was doing. I highly recommend this company!

Deborah Petty

This review starts from a Bosh recall! We were given 3 appliance companies to contact, Sloan was one of the three. Due to the recall we waited several days. The wait was well worth it! Jarid Odum was prompt, courteous & professional! Little did Jarid know what a fight it would be, when he tried to pull our dishwasher. I knew it was serious when sweat was on his brow & jacket came off!! Determined he was, he was going to win!! Jarid came to do his job, and easily could have said we would have to call someone to fix a mess, best buy's installer created not doing the past install correctly. Jarid worked tirelessly to free the dishwasher, caught on linoleum, that should have been removed, before they installed the tile! Jarid began to install the new cord, only to find that the opening in the first place, was to small for the new cord & still remained professional & did what he needed to do the replacement correctly! In today's world, people seem so frustrated & eager to get it done...no matter what! I, without a doubt, would use Sloan Appliance again & suggest others use this company!! I would request Jarid Odum, knowing the job was done as if he were fixing his own appliance! Thank you Jarid & Sloan Appliance, Deborah Petty

Amy M

Great customer service over phone with scheduling when I needed to reschedule twice. Technician Cayce, ask for him! He was great, friendly, and very knowledgeable!

Linda Smith

They came out next day and fixed it within an hour, had the part on the truck. Thanks guys

Lee Chamberlain

I absolutely love using Slaon Appliance. They go above and beyond to help us everytime. They are extremely organized and their service is five star all of the time. As a company and team they have the highest level of integrity. They never overcharge and are always honest with their suggestions.

Carolyn Silecchia

We had Shawn Service our Fridge. We have had a lot of major repairs on a one year old unit He was thorough, knowledgeable and polite. I was very pleased with the companies professionalism.

Kale Ford

Sloan Appliance was very prompt when I requested service on my refrigerator. The Technician, Jarid, was very friendly and helpful. He fixed our refrigerator very quickly and professionally. I would recommend this company to anyone with an appliance which needs to be repaired.

Jonny Thompson

“I think his name was Paul. He worked well with my step dad and assisted him with moving items to freezer. He explained my options and I was satisfied with his expertise with our refrigerator. It was cheaper to buy a new refrigerator than to do the work. Recommendation: Don’t get a Whirlpool, it lasted less than 2 years before needing major repair.”

Wesley Klimt

Came out for a warranty call on our Frigidaire Fridge to look at the meat drawyer. Very friendly and helpful and even took a look at my dishwasher for free. Found the problem and put it on order will be back to replace in a week or so. Very happy with the customer service.

Nancy Underwood

Ben looked over the history of this repair problem before arriving, was prepared with a replacement part in case it was necessary so that my repair could be done in one trip. He was efficient, knowlable, and professional in every way.

Lisa Kaminski

Great experience! The technician was very pleasant, efficient, and capable. Parts came quickly and repair was scheduled just a couple of days after the problem was diagnosed. Great communication for scheduling both by phone and email.

David Jameson

Preston Cantrell was very professional and fixed my icemachine. Great to explain everything and answered my questions. Very professional and through.

Deborah Hollings

The technician Patrick was very professional, knowledgeable, and was very attentive to making sure the dishwasher was functioning properly with no leaks. I would highly recommend him.

Celestine Graham

Professional and friendly service! On time and they were able to repair my Samsung washer and dishwasher, which is a feat in itself. I would highly recommend them. From the first call to when the repair man left they were top notch. Thank you so much!

Laura Alexander

Quickly let me know that my washer was too expensive to repair and that I should replace it.

LOTT511

Prompt on time very professional oven was fixed within 30 minutes!

Liam Withers

Our dryer was broken on the weekend and we asked if they had an opening they call us it turns out that they managed to squeeze Us in today several days early. The service was quick fast and very professional I appreciate everything that Sloan Appliance does and I appreciate the fact that they have continued to be the company my family calls because of their reliability and professional nature

State Retirees

Excellent professional service. I was very pleased

Marilyn Cromer

Sloan's technicians were very professional, prompt, and courteous. They worked diligently to resolve the issue with my refrigerator. Thanks to you for such great service!

Kara Luke

Sloan Appliance Service was very professional, my technician explained exactly what the problem was with my washing machine, and let me decide whether or not to proceed with repairs. I felt that they were very organized as a company, and that they really took care of me. Great company!

Kate McCauley

Just had a really good experience with this company. They were very professional throughout the entire process, from scheduling my appointment to the time the technician left my house. I will definitely use them again in the future.

Barbara Lance

Have used them for all appliance repair over the past several years. Wouldn't think of calling anyone else. They are very professional, arrive at scheduled time and thorough. Highly recommend..

Leeann White

Javin was very thorough and such a pleasant young man. Even my cats approved of him which is very rare. My Whirlpool refrigerator was repaired on the first visit. Will definitely use again and recommend to friends.

Sylvia Vice

Our experience with Sloan Appliance was superb. The technician was professional, knowledgeable, and friendly. Our refrigerator has been working like a champion after the repairs done by Sloan Appliance.

Pauline Hamilton

Our Tech Jon was very professional, Office staff as well, highly recommend them, . Our refrigerator went out, they were great in getting it repaired. It was a LG , compressor went out.

Tom C

I have used Sloan Appliance Service many times over the years. Their technicians are always knowledgeable and get the job done right the first time.

Kimberly Tinnell

The technician was very helpful. He suggested that I contact the manufacturer to verify coverage to reduce the parts cost. I appreciate that the window of service is shorter than most, a few hours versus all day.

Rebecca Boone

Daniel was extremely friendly and helpful! Dryer lcd board replaced in a matter of minutes! Have used Sloan before and will continue to use Sloan!

Rachel Silver

Techs are prompt, polite, professional, and willing to show the customer exactly what needs to be done. I wouldn't call any other company for appliance repair.

Dieter.Denise Marcum

On time and very professional. Called to confirm times. Will use them again, but my appliances are only 10 months old and the lights have blown in the range and freezer already. Hope this is all. No reflection on the service team.

Rick Duval

Our technician Zane was a delight! He is what I call an A+ employee! Jacquelyn and JoAnne , both were pleasant, professional and had a sincere willingness to help. Great job Sloan for having customer focused employees. The Duvals

Chuck Stiles

The technician was Joseph Pearce. He was courteous and professional. He showed us what part was broken on our washing machine and gave us good recommendations on whether or not to fix the machine. He gave us a three hour window of time of service and showed up at our house within the first hour.

Ed SCSCED (SCSC)

The lady who took my original call asked me if my vent was clear for my Maytag dryer and I “assumed” my attempt to blow out the debris had worked. I was wrong! She tried! Thank you for only service call and coming earlier than planned. Shawn was great!

Linda Ackerman

Issue with my LG required a part to be ordered. Handled in a professional manner from start to finish. Thank you Sloan Appliance for a painless repair.

Doug Crolley

I called set up appointment. They gave me a price estimate before they arrived and when they were done it was exactly that. Easy. I have no idea if they are the cheapest out there but they got to me quick and got it fixed. I felt extremely satisfied with the service I received. Thanks

David Platts

Excellent and prompt service with very knowledgeable, professional, and friendly technicians.

Bradley Richbourg

Daniel Moak was the service technician. He did a wonderful job fixing my dryer! He was very friendly and professional.

Will Boggs

Sloan Appliance was flexible with my schedule and the worker came in a timely fashion. He was very helpful and outright with the problem with our dishwater. Great service!

Ann Abney

I have nothing but good things to say about Jared who came to service my Maytag Dryer. While there was nothing actually wrong (turns out I wasn't putting enough clothing in it to trigger the heat sensor), he gave me tips and tricks on how get the best use out of my washer and dryer.

Crystal Long

I am the co-owner at Farmers Home Furniture and we have been using sloans for years. They are very friendly and always willing to help anytime we need it. Highly recommend!

Mary Willis

Excellent customer service and knowledge of appliances. Frank Cass is one of the best in the business and always on time and professional. Sloan Appliance is the best appliance service company in our area!

Arnold Wells

Repair technician profession, courteous, customer focused.

Geoff Stephens

The service was top notch! The staff were knowledgeable and answer all questions quickly. Their prices were much less than the big box stores. Also, they were much faster to answer my questions.

David Kurlowich

The service man was polite, cordial, clean and neatly groomed. He showed good knowledge of appliance repair, carefully diagnosed the problem, and explained the repairs to me. He worked efficiently, and completed the job.

Jeff Koenig

Excellent service, quick repair. Communicated well, arrived on time. Tested thoroughly, made sure the issue was understood. Would definitely call them again with future appliance issues. Thanks!

Tobilyn Hornick

AC stopped working in July! They responded immediately and courteously. They provided a reasonable window of time to expect the technician, and he called and texted when he was a few minutes away. Impressive.

MF Hollings

Nice repairman! Very satisfied with the service!

David L Perry

Friendly, responsive, same day ready for pick-up. Family very pleased.

steve mattison

The absolutely best service I can imagine. I would never call anyone else.

Jim Scott

Easy to deal with, professional, reasonable, everything just like you would want. I'll use them again if I have a need.

Chuck Plowden

Zane was pleasant and knowledgeable. He performed his work in timely manor. Second time in two months that Sloan has come to the rescue.

B Alemar-Rivera

The technician arrived on time and was friendly and professional. He figured out the problem with the microwave so fast. He was in and out in about 10 minutes! He did a great job.

Wolf Stake Band

Thank you! They will be returned soon via UPS. Parts for that model were not available or an exchange would have been made. Thanks again!

Ruth Cook

I was very pleased with the service. The office called prior to the technicians visit to inform me that he was on the way and to turn my oven on so he could check it. He was very personable. He checked the oven and answered all the questions I had. I will recommend your company to friends and family. Thanks!

Jessica Loveland

They were great! Very professional and I was so thankful they could come. He was very kind even when my kids had many questions! We would use them again in a heartbeat!

John Paris

The technician that came out was very knowledgeable and friendly. He went above and beyond to correct the problem with my dryer, and everything is working great.

Paul Gebel

We had a sensor replaced in our convection oven. Good job by Shawn, plus he stayed around to chat a bit even with a full day. I felt we had his complete attention.

Nicholas Pitcher

Great customer service. The technician working on my dryer was friendly and courteous. He showed me the parts causing the problem, and even gave some advice about maintenance.

Joy Grainger

The technician was extremely knowledgeable and had excellent customer service! He fixed our issue and made a point to make sure we knew the work was guaranteed.

Doug Linette

Sloan always provides fast service and experienced technicians. They are the first and only company we call when we need service with any appliance.

Linda Bosch

We are very pleased with our service and our technician, Frank, who did the visits. I will definitely use you again, if needed, and recommend you to friends. Thank you so much for the great service.

Will South

Great service: polite, knowledgeable, and quick. Price was good, too. Sloan has never let us down.

Debbi Drafts

The gentlemen that came to fix my washer did a good job. It works better now than when I bought it 5 months earlier. I will recommend them to anyone.

Jane Dennis

Very professional and respectful. Turn key job, which was great. Joshua was the best. I will continue to refer everyone to Sloan.

Riddhi Bais

Excellent and efficient service! Thank you Drew!

Kelly Foster

Jared has been to our house numerous times to work on different appliances and is always so thorough and professional. We always call Sloan first!

Brian Racz

Highly professional technician. Ontime & honest.

Maceo Wylie

Mr. Watson arrived before the scheduled time and was courteous. He went right to repairing the refrigerator and took the time to explain how the issue occurs and what we can do to prevent it.

Elaine Marchegiano

Charlie did a great job

Michelle Cox

Billy Jones is an EXCELLENT TECHNICIAN....very professional and knowledgeable. I would gladly welcome him back to our home for any appliance that needed repairing. Darlene Cox

PH Graham

I have always been pleased with the service from Sloan Appliance. Frank is who I usually request to come. He is a true asset to the company.

Johnny Spires

They have always been on time and the technicians let you know what the best scenario is for your problem. They also let you know what the cost will be upfront and your service fee is included in the repair. Thanks Shawn!

Aavo Anso

Sloan Tech did a recall service on my BOSCH dish washer I could not have been better served my compliments to Sloan and its Techs.

Stephen K.

Sloan was very helpful in diagnosing the problem on my range hood so that I could order the correct part from the manufacturer.

Frank Mancuso

It was very easy to make an appointment. Be sure to enter your model and serial number. The technician came on time and gave clear explanation of the problem and discussed alternatives.

John Seibels

I have used Sloan appliance for 25 or more years. They are by far the best and most professional company of its kind that I have ever dealt with.

Sheron Owens

They were here at a great time, they were professional, and my washer works better than ever now.Did not take them long to fix the problem. Life savers appreciate the service!

Joy Upchurch

`Wes went the extra mile to fix my dishwasher. He cleaned up after himself, which was most appreciated. Dishwasher is working great now.

Joy Goodwin

The technician (Ricardo) quickly diagnosed the problem and fixed it. He was on time, courteous and helpful.

Kayla Moody

Great customer service! The man that came to home worked fast and was really respectful of my home. He cleaned up any trace of him being there. And my fridge works great =)

Alice Clark

The gentleman who fixed my Whirlpool range (under warranty) was an expert and had great communication skills that helped me understand the range's failure.

Danny McLendon

Don't call anyone else. They are professional in their work.

Erik Summers

Very professional and got the job done quickly.

CJ

Our service technician was absolutely amazing! “J” was professional, knowledgeable, courteous and kind.

Jeff Hawley

Great technician. Very knowledgeable and professional.

Hal Turner

The technician Josh was excellent ... we will continue using Sloan and request that Josh be our service technician.

Jason Old

Preston was excellent. Quick and efficient.

Steve Gentino

Very organized company to deal with in every stage. Technician was very knowledgeable and helpful. Expecting now the follow-up visit after the ordering of parts. Very satisfied.

Pamela Jolley

Great service representative. Knowledgeable, on time.

Theodore DuBose

Very good prompt and courteous service on an oven repair. Will call Sloan next time we require service.

Genny Letts

Excellent service. Good communication with the company from the beginning. Technician was very polite and did a terrific job of diagnosing and repairing the appliance.

lincoln henderson

Sloan took very good care of my needs. Pricing was great and the staff was very helpful and knowledgeable . Highly recommend Sloan

Raymond Diamond

We've used Sloan for over 30 years and have always been pleased with their service. I highly recommend them.

Sue Summer

All I want to say about Sloan's service is this: Professional. Knowledgeable. Courteous. Sloan is the best, without a doubt.

Kristina Parks

Jon was very professional, explained the problem in great detail and worked to fix the issue quickly. I would use Sloan again.

Ellen Ferrara

On time, professional and excellent work.

Bobby Bowers

Our technician was Billy and he gave us excellent service. We will call Sloan for all of our repair needs.

Stephanie Estes

Tech came right on time and was able to find/fix the problem quickly. Definitely would use them again. Also was very pleased with how efficient and friendly the tech was.

Robert Jones

Our technician, Curtis, was prompt arriving for our appointment. He explained the problem thoroughly and was very pleasant.

Ahmed Farhan

The service man came right on time. The service was excellent. Our dishwasher needed to be repaired and the service man knew what he was talking about and he finished the job in about 30 minutes. Overall good service

Jim Christopher

Scheduling was easy, technician called prior to arrival and arrival was on time, work was efficiently completed and technician was totally professional.

James Glover

Profesional and knowledgeable service. Billy is a top rate technician. Highly recommend.

Brandi Nicole

Super fast response time. The technician was very friendly and professional. The repair was also very quick. I would definitely recommend!

Marie Jones

Your technician was very helpful in diagnosing the problem and promptly solved it. His service and dedication was admirable. Thank you very much.

Geidy Lau

Highly recommend. The technician was able to diagnose the problem of my washer and when the parts arrived he fixed right away. Thank you so much

Scott Clark

Technician was early, courteous and professional. He explained the problem, was thorough, fixed the problem and made suggestions to avoid future visits.

Wanda Arney

On time,good service,very polite and found the problem efficiently and took care of it.Will certainly,if need service again for any appliance, will call Sloan’s

Roger Lambert

Both of the gentlemen sent were very professional, answered my questions, did an excellent job and after everything was completed they went back double checked and cleaned up after themselves--GREAT!!

REGINALD BODIE

Will was very nice and did a great job. He was on time for both appointments also.

Randy Rossiter

refrigerator, Josh is a great tech.

ivan johnson

Absolutely Proffesional, easy to schedule and on time. Professional honest and friendly. Will absolutely use again and recommend to friends and family.

Vernon DeHart

Patrick was a great tech! Very personable and knowledgeable! He wanted to make sure the job was done right! Thanks!

Ruben Galloway

Technician, Zane, was prompt, courteous and fully knowledgeable about what was wrong with my Maytag washer and he repaired it to my satisfaction!

Patrick McCabe

Great service and polite employee. The service tech was able to repair the dishwasher in a few hours.

Keith Gordon

I guess this dishwasher cannot repaired and Whirlpool needs to replace it, It is still under manufacturer's warantee

Deitra Golson

Thank you Danielle for your awesome continued service ! Efficient fast and professional! You guys rock stay safe .

Imogene Conder

Outdoor kitchen ice maker service

Robert Clifford

Did a very professional job as always.

Rick Masters

Great service and very professional. Did what he said he was going to do and did it quickly. Every nice and easy to talk to.

Deborah Hall

Great Service. Jarid was most professional and helpful. Prompt and courteous. Very Knowledgeable and honest. Would highly recommend.

john manson

Excellent service. Very busy, services in demand. Once they arrive, problem gets resolved. Very professional technician, follow all Covid precautions.

M Linda Hiltner

Our technician, Paul was an absolute delight. Professional and left my kitchen clean as a whistle.

Cathy Jansen

Our Technician was really nice. I felt very comfortable having him in my house.

Gary Shaw

Frank saves the day again. Very friendly and knew what to look for! Fixed the problem and the price was very good! Thanks again Sloan Applaces!

Trudy Rail

Repairman was prompt, polite, and did an excellent job fixing my washing machine!!! It's as good as new now!!!

Bill & Suzi Higgins

Technician was on time, friendly yet professional. Discovered the problem and fixed it without doing more than was necessary. Like that the repair is guaranteed!

Lydia Merrill

The service person was very professional and efficient. They had to schedule several days out. Fortunately the situation wasn't dire and we could wait.

GF Means

Provided on site analysis and repair. Knowledgeable techs with good communication skills. Will use them again

Kristina Utter

They were great!! Communication was great, very professional, quick and would definitely use them again.

Amanda Perry

Service was great. They came in a timely matter and did take no time to fix the problem. Would use them again to fix my products.

David Nolen

Outstanding service. Frank was awesome. He explained what he was doing and why. Very detailed and knowledgeable .

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