Reviews of Sears Appliance Repair. (Appliance Store) in Burlington (Vermont).

Sears Appliance Repair

390 Reviews

199 Comments

Appliance store

Appliance repair service

155 Dorset St, South Burlington, VT 05403, United States

Description

Information of Sears Appliance Repair, Appliance store in Burlington (Vermont)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Sears Appliance Repair

Reviews of Sears Appliance Repair

Heather

I had seen the negative reviews but I took a chance because no other regional appliance service would touch a Samsung washer - so I called Sears. I wasn't sure what would happen but i was able to get service scheduled for within 24 hours of my call, the technician arrived in the window, called ahead and discussed my concern, arrived on time, did the work efficiently AND found a solution that was quicker, cheaper, and less invasive than he had anticipated. All in all I was really happy with the service and will use them again if needed.

wil dulmer

We called and they were able to repair our oven within the same day. It needed a part that the repairman had in his vehicle. My only complaint would be that they did not communicate well with us after the install. I would consider the service a little on the expensive side but the fact that they were so responsive made it worth it.

Suzanne B

This was a great service! They were able to give me a next day appointment, it was easy to get in touch, and they fixed our drier issue quickly. I would highly recommend. The service call price was cheaper that other competitors and the work/parts a similar price. We will be using them in the future!

Martin D'Onofrio

Rep "repaired" washer and departed in afternoon. Stated if there were any problems "call me tonight". Couldn't do a load until I got home after work. Didn't find out that it still leaked until after 9pm. Called rep next day and he said I would have to pay for another service call $159. Well, I just paid $159 for nothing. Unacceptable! Question- shouldn't the repair man have run a test cycle to verify operational prior to saying it had been fixed? Note: I upgraded from 1 star to 3 stars. Sears saw my original post, did not charge me for another rep coming out. Second.rep was seasoned, professional and based on my excellent service my him j am upgrading to 3 stars.

Kasia Dionne

The service tech, Tom, is very knowledgeable, professional and efficient. He offers good advice.

Marcia mastinsvt

Kenmore was easy to reach. They were uable to find doors to replace my broken one, but ended up giving me more credit than I needed to replace my refrigerator'freezer,

David Geddes

Positive: Very professional repair tech who provided good advice. Negative: The Sears scheduling system drove me crazy. I set a fixed appointment and made plans to be at home at that time. Starting two a few days before the appointment, the system was constantly advancing the date of the appointment. I wasted 30 minutes on three calls to reset the appointment back to the original time. Very aggravating.

David Pye

Your agent, Tom, came out to address my tenant’s washing machine issue. He gave me a call to confirm when he’d be here, arrived on time and was friendly and professional throughout. He quickly diagnosed a minor front drain issue as the root cause when I was expecting to have to replace the whole appliance. Also, I only booked the appointment the afternoon before. Great guy, great experience, and - as a landlord - I highly recommend Sears Service. Thanks, Tom!

Janet Hewitt

This appointment was for my annual warranty checkup for my Kenmore Washer and Dryer. I was sent an email with a name, a photo and a time line when I could expect the technician a day in advance with text follow ups giving a more exact time when he would arrive. Brent arrived promptly, was very pleasant, offered some good advice and was professional.

Gerry Thomas

As expected based on past experience, the fix to our secondary ice maker required three visits but this was not a problem since we had a backup in working order. Both technicians kept us informed of their locations and arrived within the expected windows. Both were courteous, solicitous, and respectful. They were very careful in handling things and made a nice effort to clean up as they were leaving. We have been very happy with Sears repair services and will continue to use them in the future.

laurie gee

This time it was really easy to schedule our service—just s routine maintenance appt, as we were not having a problem. Our technician was knowledgeable, meticulous, polite, worked quickly, did a great job! The only oddity is that Sears has now called us 6 times—twice each evening—to get our feedback on the service experience, and there is never anyone at the other end of the line. We’d be happy to do their survey, but it never kicks in. Having two pointless interruptions during dinner each night has gotten...rather annoying.

Emily Bland

* Thank you to Rohan, Brent and the other techs who worked with us over 7 visits to diagnose and solve the problem. Their hard work and diligence to figure the problem out were much appreciated. Thanks, Emily and Richard Bland Tim has serviced our appliances before and he is always timely, responsible, respectful, but most importantly, fixes the appliance. Great job!!

Holly Moriglioni

The repair technician called in the morning with an estimated time of arrival and arrived at that time! He allowed my husband to watch and learn, and was very friendly, He took care of the service quickly and tried it out before leaving to make sure everything was in order. Our mower is running great. Great service.

Serge Choquette

The service tech was great. Fixed up my lawn tractor and it was all set. The problem I have is the $140 trip charge. Thats way too much and makes the bill a lot higher than expected. Sears should seriously consider lowering this fee. It’s ridiculous.

Robert Lewis

The service was very good. The repairman came the same day I called and was very professional. He had the part in his truck so was quickly able to replace it. He left the area clean and wore his mask the entire time.

Regan Eberhart

Two technicians spent two hours doing a complicated repair on my oven. They were fast, friendly and very competent. And, they even took a quick look at my riding lawnmower that had quit and relayed information to the technician who was scheduled to come work on it. Great service!

Evelyn Frey

I used the online form to make an appointment (refrigerator/freezer leak) - appointment was made for the next day; repairman arrived even before the promised time slot - fixed the problem in half an hour, without having to move the fridge out of place ... he was great. He's been here before and also did a great job. We didn't have a repair contract but price was reasonable under the circumstances for his expertise! I love my refrigerator; this design isn't made any more, so I was afraid it would have to be replaced but he saved it! Very, very happy with Sears!!

Mark Perry

I found the service online after deciding the repair was more than I cared to take on. After reviewing the info I scheduled the repair for the following day. I admit I was skeptical that much would happen. To my happy surprise not only was the appointment confirmed immediately, but the tech arrived early in the day, diagnosed the original problem and repaired other worn parts at my request . I was very pleased with the great service and my equipment (snowblower) runs better than ever! Thanks!

Greg Anderson

My tenants said they were having an issues with the fridge, and I have no idea how to fix a fridge...so I searched Google for "GE appliance repair" and Sears popped up. I gave them a call and they were able to get someone out there the SAME day (about 3 hours later). The repairman gave me a call on the way over and he said he'd likely have it taken care of with the parts in his van. I gave him my debit card and approved repairs up to an agreed-upon price. He called me back within two hours and let me know he replaced the motherboard and all was back in order! Great customer service experience, although I wouldn't bet on same-day scheduling and repair...but I'll take it :)

Andrew Snyder

This review is for a previous service (2017) which didn't post when I wrote it. It popped up now for my most recent service which was great! That rating would be 5 Stars. First of all, the rating of 3 stars has nothing to do with the repairman who came. He was excellent, and resolved our issue. The problem is with the time it took to get a repairman to our house. A week, just for the diagnosis! We were without our appliance for a week! AND if we had needed parts that the repair service doesn't carry...who knows how long. The service contracts through Sears put you at the end of the line for service...they already have your money.

Lynn Jeffery

It was my annual inspection of my refrigerator/freezer. No repair necessary.

tricia harper

The Service Tech was perfect! But Sears itself could improve, since they did not properly prepare the Service Tech with the information that we provided on the work order...such as the D/W model number, the problem description and the actual broken part (which was obvious to us). Fortunately the Service Tech had the part in his van and he stayed on site until it was fixed! Chuck was thorough and professional!

Shannon Nelson

Repair tech top,rate. Not only did he put new parts in my dishwasher, but he performed maintenance check much more thoroughly than I have ever seen any dishwasher maintenance check before. He took apart many of inside parts and washed away gook and grime therefore making a much more efficient working machine. Usual maintenance check is pushing buttons. I was impressed. Made me glad to have the maintenance plan, felt like I was in good and trusting hands, which is not always the case.

Louise sylvester

Yes your service people know their jobs. You need to not post that a check is fine. Your service people need not to be in the money aspect. I work at the hospital and had patients scheduled and we arranged for a neighbor to be in our home. So I left my neighbors phone number. And they received a call asking them for their credit card. SO Wrong!!!!! Then he calls me at work and says if his machine does not work on the check and I do not give him a credit card number he will have to undo his work. Note I am in the middle of our check in waiting area and 50 people are dropping their jaws. And I am explaining I will run to the bank and go get cash. I am bottom line going to look elsewhere for repair appliance service. All because you put you people in the middle of finance. He should take checks and make a night deposit. Or do take a card at time of scheduling.As for me my next appliance not at Sears. And service not happening. My neighbors and my patient all asked me in waiting room what happened and I said I guess sears will take my check in the store. But my check is not worth anything . Nor would cash be good either. I do not use credit cards. I have plenty of money and if I do not have enough I do not need it. So yes your service people Good job. Should not be in middle man. He was put in bad situation and my neighbor did not need to be involved more than just feeling good for helping a neighbor.

Connie Yandow

We had two issues with our washer. For both of them, the service person was prompt, helpful and friendly. For the first one he identified the problem right away and immediately repaired it. However, about a week later, we had another issue with leaking. The repairman found the problem after awhile (it was one we had had before a few years ago) which was a small leak in a one of the hoses. However, he did not have the part so had to order it. He put in a temporary fix until the part arrived. Once he received the part, a week later, he installed it immediately. So far so good.

Vera Fleury

Your technician was friendly & courteous. He couldn't detect the cause of the malfunction and consulted experts.After resetting the circuit breaker he ran it through several tests and if performed perfectly. I had never thought that because it's computer-driven maybe all it needed was a reboot.He didn't need to replace any parts but did say this service call could add up to $300, which could be avoided if I signed up for your home warranty. I agreed and he reduced the service call to $49.50. I paid for the first month. I have doubts if this warranty is worth the price, but guess I'm stuck with it. Is there any discount for paying in full at the beginning? You probably won't want to post this, but I have a lot of concerns about this deal.

Bill Langdoc

Repair tech was very friendly and helpful. I do wish the sears pricing was more affordable. After the service tech left I found out that i could've bought the exact part we needed for $30 on amazon and I could've installed it myself saving us $240. It was maybie a 15-20min fix. Sears-please adjust your prices to be more reasonable.

tom reynolds

Very polite and accurate with the repair. After finding the repair needs with our dishwasher, the parts arrived very quickly and the technician changed the broken parts without a hassle. This is the third time the dishwasher broke (different parts each time). The service was excellent everytime. Overall, A+ workmanship all around.

Julie LaFountaine

The service tech was courteous and polite. He inspected my washer and dryer, and explained what he found and did. Scheduling is kind of difficult for me, since you need to be here for a 4 hour window, plus at least one hour before that to receive the call saying they're on their way. But as long as I can take the day off from work, I would schedule with Sears again without hesitation.

Patricia Eno

I was quite pleased with the person who came to take care of my oven repair and annual preventative maintenance on October 16, 2017. Roger (tech 0008789) was quite pleasant to deal with and seemed very knowledgeable about the appliances, and he was considerate of my property when doing the repair, which I appreciated. I am at a loss to understand why this repair could not have been done on October 5th, by another tech who told me "the repair was not necessary" and left without doing it, inconveniencing me by making wait around for him to come and do nothing.

Elizabeth Rossetti

Always professional, courteous and knowledgeable. We were sold the service warranty on all of our appliances and it has paid for itself in just over a year. None of these appliances were new and we knew they would need repairs in the near future. Thank you, Sears!

Pam Gelineau

The Sears technician arrived on time and finished servicing all four of my appliances in less than an hour. He was very friendly, offered helpful advice, and answered all my questions. Thank you for the annual maintenance program.

jbvt19

Service tech Tom is awesome. He explains things to you so you understand what is going on with your appliances. The Sears / A&E service plan is outstanding. Whatever you have been doing with this, keep it up! Happy customer for over 10 years.

Pam Alexander

The onsite repair and the technician, were terrific. Professional and competent. However, the phone call requesting the service was a nightmare. I was on the phone twice as long to request service than it took to actually repair the oven. The person on the phone was reading from a script and giving me a list of trouble shooting steps and would not listen to my input- until I requested a manager. It was beyond ridiculous.

Diane Deterra

The repair service was excellent and the repairman was qualified, efficient and pleasant. Unfortunately I cannot say the same of the Sears call center that managed to get information wrong despite receiving serial and model numbers, canceling then rebooking with the wrong service, dropping calls and routing them to the wrong number. Unfortunate to have such excellence for repairs but complete chaos at Sears call center.

Nancy Smith

Tech didn't do a complete service check on the refrigerator. He checked the temp and nothing else. He did not even remove the front grill to check the coils and clean them. He took nothing apart on the dishwasher to make sure it was clean, only looked at the screen. Turned the oven on and stove burners on but thats all. The tech we had in 2016 did a much more thorough job. The tech this year, David, is not a good representative for Sears service.

Maryse Laforce

It was a maintenance visit on my washer and dryer. He arrived within the window of time designated, called beforehand, and was courteous and professional. Found a pen behind my front-load drum--that explained the noise it made when rotating! Luckily the pen never leaked, but maintenance visit avoided any future issues. The maintenance contract has been well worth the money thus far!

David Bolger

Keith was timely, as usual, and he took great pains to explain everything to us. Moreover, he went above and beyond, as usual, to submit his paperwork as soon as possible to ensure our being able to replace our broken machine with a high-quality, Sears-sold model. Thanks once more for the excellent service, Keith!

Susan Oliveira

The technician was great. Thorough and helpful! But BEWARE!!! - the folks on the phone were awful, after many calls they still can't get the name and phone number correct on the account - pretty basic stuff. Technician I would rate a 5 - excellent! Customer Service at 1-800-4-my-home - so far a 1-2

John H Taylor

Called on a Friday and was scheduled for stove repair the next Tuesdy. Repairman arrived first thing in the morning diagnosed the problem and had the part so it went quickly and smoothly. Repair person was friendly and informative. The one drawback was the price. The bill was roughly half the cost of the stove for replacing the oven igniter.

Jayne O'Connor

Knowledgeable repairman. Excellent service. Received a call that morning with estimated time of arrival. Third time using Sears repair service, and Ill use it again. Saved me a ton of money, and it was done properly.

Sue Hameline

We were pleasantly surprised by the whole experience. I made an appt. Online, was texted when the appt. Would be. Tony called about an hour before he arrived. He fixed our ice maker and installed a new circuit board for our Samsung refrigerator ( aparently this is a common " bug" ...and the new circuit board is meant as a long term fix🤞). Tony was polite, knowledgeable and fast! Would use them again for service!

Chris Dube

My wife and I were very impressed with the Sear's service engineer. I think his name was Jerry but i forgot to write it down. His ID number is 0633495. He was professional, courteous, thorough and timely. Specifically, we were impressed with the following; 1. He called & texted to let us know his exact time 2. He started right in with our problem-oven bake and broil malfunction. He took off the drip pan and was able to start both bake and broil opertion, so we still don't know why we were unable to get these to work. 3. He explained the operation and operation of the gas/electronic circuits and how they might malfunction. 4. He explained the charges, he was able to provide us w the service contract T&C should we decide to go ahead w this. Customer service is highly valued by us and differentiates Sears from companies that have similar merchandise but do not provide the Sears level of service. Thank you, and especially thank you to our service engineer. Kind regards, Chris and Brenda

Chris Aulis

My new garden tractor wouldn't run. The technician was great, very comptent. He had to make two trips because he was told to recommend a gas treatment product as a first try and to ask me to call if it didn't work. He knew it was a carburator problem so when I called to tell him the first try didn't work he arrived with a new carburator and installed it., 30 minutes later all was fixed.

Leslie Wall

My fridge and freezer broke and was not cooling anything off. Repairman came out and in 5 minutes diagnosed the problem, had the part on his truck and installed the new starter within 20 minutes. He made sure that the compressor was now cooling and made sure the air in the water line was not spouting air before he left. Great job!

Pierre Lemieux

Lawn Tractor (9) years old had carburetor / fuel pump go bad. Would not run. Sears repairmen Pete in Vermont diagnosed, ordered the right parts and came back and repaired my tractor. Very fair price. Runs like new.

Mark Lauer

Tom C was the service technician who handled my call. He resolved the issue with my washing machine quickly and efficiently. He also provided suggestions on how to maintain the cleanliness of the machine. He provided outstanding service.

George Hutchins

The serviceman arrived promptly and was courteous and knowledgeable. Unfortunately he did not have the front tires that I needed to replace. He did however place a rush order and I received them in 2 days.

Robert D. Rachlin

First rate! The little spring in our microwave door latch assembly had come loose. The door closure would not create a contact with the door switch, rendering the microwave inoperable. The errant spring was found, but the loop to which it attaches was not. Most repair people would have said, “Sorry — need to order a part.” But not Roger. With a mini-torch, Roger created a small hole in the sliding plastic anchor, attached the spring, and voilà! — back in operation. He then ordered a replacement assembly for us, just in case .... Roger exemplifies the difference between a technician and a mere parts-changer. Past experience with Sears repair (also sometimes starring Roger) have also been excellent.

Gary Audette

Our service technician, Pete, was right on time, installation was quick and our fridge door now works perfectly. Previous calls with Pete as our tech were also very good. Thanks, Gary

amanda mills-browngqhq

The technician called prior to arrival, as Sears indicated. He arrived timely and was transparent with the costs associated with the diagnostics and with the repair. He was friendly and efficient. Highly recommended!

Betsy Harper

The technician, Keith, was very knowledgeable and gave us great tips about using our washing machine efficiently, eg., amount of detergent, how often to use the cleaning cycle. He also was able to look at our stove/gas burners while here for a nominal charge.

Jenny Finch

Repairman very professional and polite. Removed his shoes before coming into the house to make the dryer repair. Completed the repair quickly (He had the part on the truck, which surprised everyone!!). Thank you Sears.

Lorraine Perreault

We had a maintenance check. All was done well and with great service from the Tech.

Charles Elioseff

The serviceman was friendly, competent and efficient. He diagnosed the cause of the problem, ordered the parts and, once the parts came in, came back and repaired the lawn tractor. THe tractor has been running well in the month since then.

Vickie Ferland

Randy was fantastic, patient and knowledgeable. He found the problem, got parts ordered, came back installed in no time. Great mannerisms and a bit funny. Would recommend him any time.

Peg Dumas

Tom #935,was great. Fix the problem with my stove, and then also checked the dryer. He has a great sense of humor. Hope that anytime we have a problem that Tom would be the repairman to come. Peg

Kate Schubart

Tony was the repairman and he was fast, effective and informative--the latter was important because it will help us prevent a recurrence of the problem. We were also grateful to have him come on a Ssturday morning to repair the clotheswasher rather than have to wait till a weekday.

Terry Benner

Technician was prompt and knowledgeable. Dishwasher was repaired quickly. We also received some good advice on getting the best from our model.

Jessica Thibodeau

It was very easy to schedule the appointment. We were contacted as expected with an anticipated arrival time. Jerry did an excellent job determining what the problem was and fixing it quickly.

bob Shattuck

The gentleman that came to my house was on time very polite therrell explained everything to me I did get a call when they were on their way and we're there when they said they would be I will definitely use them again

Ruth E Duckless

Phone call and email to let us know he was on his way. Service man arrived as scheduled. Quickly determined the problem which he fixed as well as instructing how to prevent the issue in the future. Courteous and professional.

Marghie Seymour

The repair man is good and really tries hard, but this washing machine (top loading, so-called high efficiency, computer-driven nightmare) just sucks. There are days I want to just take it back to Sears and kick it out on their front porch and leave it there!

Carlos Pinkham

Repairman was courteous, knowledgeable, and efficient.

Deb Glottmann

Chuck really knows his stuff. Very professional and is 100% honest about the machines challenges. I sure wish Consumer reports and my sales team would have given me better guidance....argh

Mary Lou Ashton

The service man called to confirm our appointment, and then arrived on time. He was courteous, efficient and explained what he had done. I would rate him as five starsl

Chip Kaupp

This service is always great. I keep renewing my service contract because it has saved me a ton of money! Can't say I would recommend GE refrigerators or microwaves.

Judi Womack

Technician was right on the ball when he said he would be here, and was efficient when checking the ovens. He also answered a few questions that I had. Very satisfied.

Steve Arrants

On time and great service. I've never had a bad service call from Sears. I call them first, even if I didn't buy the appliance there.

Gary Kling

Repair service was great. He arrived on time, resolved the issue (lawn tractor would not start), and insured all was working well before leaving.

Leonora Dodge

Very happy with the service. Courteous, friendly, and fixed my stove. Plus he taught me how to use it even if the electric lighter is broken.

Cameron “Cameron B. Coltharp” Coltharp

* Tech was amazing and I could not have asked for more. Very impressed.

Carolyn

We very much appreciated the notice of when he would arrive, the professionalism and support Allan provided. He was very informative, courteous, and friendly. Thanks, Allan!

Peggy Lipscomb

I love my old dryer, and so glad to have it back working exactly as before!

Jeffrey Straughn

Very good. Happy with service and work. Very efficient and responsive on locking in appointment.

Michael Vance

professional knowledgeable repair person and the repair was done at time of visit without having to wait for parts.

Trevor Evans

On time, professional, neat, and ahead of schedule.........one of the best techs I have ever dealt with.......explained everything clearly......cleaned up after each appliance that he performed a PM on.......

Joanne LaBrake

Tom did an outstanding job. He is incredibly knowledgeable and very professional. We are very pleased, Joanne La Brake

Jan Hogan

Tech arrived when they said he would, did repair and packed up parts that were defective. Very pleased with Sears repair of double wall ovens!

Carrie Nelson

Washing machine increasingly was out of balance

Sydney White

This was just a warranty check up and it went very well. He arrived on time and was very pleasant. Keep up the good work electronic hospital!

Chris Niles

Roger was great, fixed my dishwasher on the spot, provided tips for smooth use, was fast and efficient. Great job.

Scott DeBaise

Didn't appreciate the 8 hour window for the service call. The technician was professional and diagnosed the problem quickly and fixed it in a timely manner.

johnnie mclaughlin

They were on time, had the issue fixed in no time and explained what they had to done to fix the problem. Very Professional!

Jim walsh

excellent service, on time and the tech knew what the problem was. Fixed immediately. I think this was the fifth time he came out and did an excellent job each time. Always something different.

Diane Vecchio

The technician was prompt, professional and resolved our issue to our satisfaction. Always happy with sears service. Top notch!

Christie Brasseur

He arrived between the hours that they said he would and he did the job efficiently and even helped fix an additional issue that we had.

John Cote

Our technician Tom arrived on time as scheduled and provided outstanding service to address our issues. Can't ask for much more than that.

Rama Kocherlakota

Service man was prompt and efficient. Only problem was that the wrong part was sent the first time but that wasn't his fault - it was an issue from the head office.

Penny Chamberlin

the service repair person was someone who had been to my house back in August, he is a very pleasant and knowledgeable person - repaired my machine and answered all my questions.

Susan Campbell

Maintenance contract all kitchen appliances & washing machine. I have a question Why is my dryer not under my maintenance contract?

Melissa Anair

the repair was quick and efficient. I like the repair guy that we had he is always really nice and knows what he is doing

Tina Grant

Both the TV and washer guys were great. Thanks so much for having a great team working for you. Tina Grant

Julie Dion

VERY happy with the work done recently on our stove. Technician was friendly and helpful.

Christopher Tabor

The Service for my thought-the-wall A/C was provided by my favorite technician that I request to have each year was excellent!

Robin Riley

Tom was outstanding and very professional. I wish all your service technicians were as good as him.

Susan Wisowaty

Friendly, knowledgeable and went out of his way to get the needed part resulting in our range being fixed the same day.

Robert Feinberg

The Sears tech was knowledgeable and to the point and repaired the appliance quickly and neatly.... Could not ask for more or better.

Lucy Ferrada

Timely and efficient. Good options for immediate repairs. Fortunate that part was available with the service person. All done in an hour.

Sam Hemingway

The technician who came to check out our dishwasher stove and refrigerator was professional and thorough.

Michael Cassidy

Quickly identified the problem and repaired it. Great to have our refrigerator back in service again.

Paul Christenson

Their service techs are good at what they do...the problem arises when a part that normally doesn't fail has to come from the factory...it can take a while...:)

Merle Thompson

Excellent service at our home. Repair person friendly , knowledgeable and courteous. A pleasure.

Marie Thomas

The service provider was great. Arrived on time, polite, answered questions. Very helpful.

Karen Prisco

service man was polite, prompt and explained everything he did and why. We were very pleased with the service.

Emily Sansone

Excellent. The technician went above and beyond by diagnosing problems with our hose behind the dryer, the duct.

Sandy Brisson

Repairman did a great job. Very professional, friendly, and took the time to explain the problem.

Mary Skelton Altadonna

gentleman was very courteous, cleaned the coils as well as determined cause of flakes in the water

Alan Cui

The technician did excellent job. However, it is too expensive.

agss419

The yearly checkup seemed like a waste. All the technician did was to boil a cup of water.

Charles Laufer

Everything was fine, except that I still have to make a separate appointment for a general cleaning and maintenance.

Macky Gaines

Fantastic service - knowledgeable, efficient, and helpful.

Mark Moreau

Ordered a plain single cheeseburger, and it came with the works! Not the first time...

Jeff Rector

Our service was great - Keith was very complete in his work.

M LaPierre

Courteous and knowledgeable repair people. Fixed our oven with no issues.

MaryJoanne Watson

The dishwasher wasn't working right when he came nor was it working right when he left, but at least he ordered different parts than the last 3 times

Bob Olsen

Tech was skilled & informative. Arrived on time and performed work quickly & professionally

Susan Edelman

Friendly, efficient, and gave good tips for best performance for our dishwasher.

Toby Heidenreich

Good service, liked very much the man who repaired my dishwasher.

Paul Landerl

Excellent service. Technician was knowledgeable, personable and thorough. I highly recommend this service.

Kent Hansen

Technician took care of the Preventative Maintenance in a professional and efficient manner.

Susan Sullivan

He was very helpful and discussed several option protection plans.

Albert Jordan

I was happy with his work and he did a very good job.very nice guy.

Nancy Spencer

Excellent serviceman. Very helpful advice about my front load washer.

Scott Perry

First-rate in-home annual maintenance with helpful recommendations for ongoing care and use of the appliances.

Carol Arnst

Contacted Sears for repair and they arrived the next day to determine the problem.

Whip Burks

Fixed chest freezer after 5 attempts, got lots of new parts and seems to be running well.

Mark Moore

Very good and flexible- worked with us well. Liked automatic reminders and alerts

Don Waterman

dishwasher still not cleaning all the dishes-spinner fell off

Lane McElree

Great Repairman fast service on the parts will re up on the next warrenty

Jeff & Kevin

Fast repairs once the parts arrived. Nice guy too.

Kristi Stetson

wonderful technician! my dryer was fixed in no time. thanks!!

Tariq Quadir

Just great service

David Hockensmith

Technician cleaned dryer of lint.

Bob Jensen

The product needed so much repair that it was replaced. The technician determined the parts needed to repair it were too costly.

Jude Daye

Great technician. Polite, knowledgeable and friendly. Very satisfied as always.

Anita Sandoval

The gentleman arrived promptly and answered all my questions. Left everything nice and neat.

Dolores Jamele

I was very satisfied with the visit. He was prompt and efficient. Thank you

Meghan Lewellen

Keith was professional, knowledgeable and quick- would call and request him in the future.

Jim Fuller

REPEATED SERVICE CALLS (DIAGNOTIC ALL THEN A REPAIR CALL LATER) DID NOT FIX THE PROBLEM WITH MY REFIGERATOR'S ICE MAKER. I NEED HELP

Matt Lerner

On time, good work, did the job right the first time. A pleasure to deal with these guys.

Burley & Linda Harvey

Service took way to long. Waited four weeks to get the repair completed.

Albert Liguori

It was wonderful. My service tech Tom is the best.

John Sonnick

Tech arrived exactly on time, worked quickly and fixed the problem.

Michael Harrison

The service was as always, excellent, due mostly to the service technician, Tony.

Dennis Fournier

Technician was here on time, was very courteous and seemed to be very knowledgeable .

Michael Starr

Tim was extremely professional, and did a great job.

Amy Mailloux

Brett is great, Great device and very nice. Thanks

Lloyd Klinger

Service man diagnosed the problem immediately. Fixed it and was on his way. Very professional.

James Dresser

The repairman was on time, knowledgeable and professional.

Steve Ames

Best service. Way better than the alternatives. Such a pleasure to deal with.

Theresa Gilbert

Service tech was very courteous, flexible and accommodating.

Ronald Palmer

Roger did great service and was very friendly.

Michael Torrey

Great guy, efficient and effective. Very easy to work with. Thanks.

J-C Emma Rancoud-Guillon

Excellent service,very knowledgeable and courteous. The best.

Mark Bachand

He was there on time, very knowledgeable and professional.

steven hersom jr

The filter on the fridge needed to be change, it wasnt nore was it offered

Don Weinberg

Fast service, attended to professionally. All is working well.

Becky Workman

The repair person was great did a great job!!!

Roger Lawson

Tech was prompt, courteous and skilled. Thank you!

Mary Ann Nolan

Problem was addressed and fixed. Needed a specific arrival time and it was worked out. Thanks.

Jane Olesen

The service technician was knowledgeable and efficient.

Cathy Mcallister

On time. Great service. Super repairman!

Doug Davis

Our technician, Roger was great.

Eugene Tardie

Very happy with the service man and out come.

amy wanser

The service tech was very professional and friendly.

James Dean

Easy to schedule, on time, courteous and problem solved.

David McGown

Excellent Service, Knowledgeble Service Man. Thank you

Anne Castle

Great service, on time, friendly and professional.

Kris Merchant

* This guy was AMAZING!

Jeanette B Walker

Pleasant and efficient workman. Thank you.

Denise Morton

Excellent service and right on time!

Lisa Jenison

Excellent service all around!

Walter Scofield

Very good

Susan Gilfillan

On time and knowledgeable --Great!

Debra Austin

Very good

Sue Wilbert

Couldn't help me

Richard Barnett

No problems. Deficiency repaired.

Patricia Kules

Very competent technicians.

TJ Chelak Jr

In and out...easy fix!! Thank u!!

Anne Lika

Great service and information.

Roxie Lauer

Excellent in every way!

Dom Abbondanza

Great service!

Stephen Frey

Excellent service!

Anna Forbes

Very satisfied

Eliza Anderson

Evan was great

Gary von Stange

Excellent Technician

Gail Roberts

Excellent and informative

John Casey

Very professional

Ariel Berger

Thomas Logan

Teresa McGuire

Patricia Nelson

Brooks Sturtevant

Janet Geno Smith

Sue Pastor

ling lee

Margaret Rowell

Holly Rivers

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