Reviews of Service Care, Inc.. (Appliance Store) in Birmingham (Alabama).

Service Care, Inc.

566 Reviews

304 Comments

Appliance store

Appliance repair service

3804 3rd Ave S, Birmingham, AL 35222, United States

Description

Information of Service Care, Inc., Appliance store in Birmingham (Alabama)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Service Care, Inc.

Popular times

Sunday

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Reviews of Service Care, Inc.

Brenda Justice

Great experience getting my new range calibrated. Follow up was excellent. Repair person was thoroughly trained and could give me additional information when I asked questions. Highly recommend this company.

Karla Bean

Marcus replaced my washer’s door gasket. He was very profesional, friendly, and patient. He did a thorough job, cleaned up afterwards and made sure I saw my machine working properly. I definitely recommend this service and I know I will call them again if I need another repair.

Laura Silsbee

They are my go to for my kitchen appliance repairs and my washer dryer. They include a warranty for the work performed too which has come in handy. The repair men are always so nice and professional too. I highly recommend Service Care.

Tom Kime

Service Care has always been prompt, professional, and efficient every time I have called them. And that certainly was the case when I called them recently to repair my refrigerator. Good work!

Tommy Wells

Marcus diagnosed the problem in about 5 minutes and returned later to do the repair. He was professional and very helpful to my wife in reloading the refrigerator after the repair. I would recommend them to anyone.

Toby Walls

Our new refrigerator arrived with a damaged door. Service Care was called on to handle the replacement. Procuring the replacement door took several weeks during which time I received regular updates in that regard. Upon its arrival a service call was scheduled and completed within the time frame I required. I couldn’t ask for more.

Bob Bourge

Nice company; Only issue is that despite giving the make and model of the dryer when setting up the visit, the the service tech was not told of the need to bring the part that I specifically indicated needed to be replaced. This resulted in a 4 day delay in fixing the dryer.

Earl Tharp

Repaired a refrigerator that was damaged during shipping/delivery by another company. The Service Care repairman was friendly, ON-TIME, and didn't quit trying until our problem was completely addressed.

Charles Hudson

They arrived early in the scheduled appointment window. The repair of the ice maker was completed efficiently and they cleaned up all materials before leaving.

audrey brown

The Technician was knowledgeable. On time and courteous. I would recommend this company to my friends and family.

Greg Jackson

Eli gave me great service. He stayed past 8PM taking care of my needs. Greg J

Debra Windham

We were having a problem with our refrigerator that was in our house when we moved in several years ago. Anthony arrived promptly and quickly identified what was causing the leaking. He gave us an estimate on repairing the problem. Anthony was professional, courteous, and efficient. We always call ServiceCare because we can count on the quality of their technicians and they stand behind their work.

Liz Sawyer

Marcus and Anthony introduced themselves as soon as they arrived on site. They were both friendly, professional, courteous and efficient. I really enjoy observing service focused professional and they happily welcomed my presence during the repair to my LG front load washing machine. They explained what they doing as they proceeded through the repair process and answered all of my questions, with a smile.

Donna Antoon

I was very pleased. Your Technician was very professional. He got my ailing washing machine working again. His work was very professional. I will not hesitate to recommend Service Care to anyone who would need someone who can repair a broken appliance. Do not use my email picture -- obviously I am not Mona Lisa.

Gwen Bell

The ladies on the phone were very polite and helpful. Marcus, the service tech was efficient, knowledgeable and very personable. We couldn't have asked for better service. We will contact them for any future needs.

Terry Davis

Took several visits to resolve but all technicians remained and were always professional in resolving our service needs

Meagan Malone

This service was prompt, efficient, and effective! I appreciate the clarity of the process, the ease of visit, and the brief time between ordering the part and installing it into my freezer.

Kathy Jackson

I have used Service Care for years. They are always knowledgeable, professional, and friendly. I love that I can track my technician on the day he is to come. They back up their work and happily return until the problem is resolved.

mwambamkuu

They were open to say everything about the service. What he said was what happened. They kept their word for time and day. I would recommend them to others who need help.

Taylor Leech

Great service from office staff and especially Eric, the technician! Such a relief to have a reliable and knowledgeable company to call on if something else goes wrong! My LG (complicated) combo washer/dryer had a bad door latch (5 yrs old) and the response was quick and efficient. Thank you!

Sydney Smith

Quick repair in just a few days! The guys were very friendly and even let my toddler sit and watch them. Great entertainment! Ha!

John Moseley

Service call is $99 which is applied to the cost of repairing the appliance. My refrigerator is still under warranty so they billed the warranty.

Judy Haas

Daniel Bailey was wonderful!! Very professional, smart, kind, and handled our refridgerator water/ice problem perfectly. Not only was he professional and highly qualified, he was also humble, giving praise to the person at ServiceCare who diagnosed our problem over the phone and ordered the right part for him to install! Will definitely use again. Judy & Ben Haas

Matt

Great Experience. I was looking for a part for my washing machine and Jackie was extremely helpful. This is one of the only parts providers in town with a reasonable return policy which, combined with Jackie's excellent customer service, earned my business. The guys who I spoke with when I picked up the part we're great too and took the time to help me look up the schematics of the machine. Would certainly recommend!

Rod Peeks

This was a warranty repair for a dishwasher we had only had six months. The tech showed up on time; he was immensely respectful of us and our home; he promptly identified the issue; and he gave us a full description of what he was going to do: order the part and schedule a return visit to install the new part. The part was a circuit board that is not normally carried in inventory locally. We could not have asked for a more congenial and effective service.

Lisa Robins

Our service repairman, Bucky, was very knowledgeable, friendly, considerate, polite and explained everything to us. He was very professional. We have used Service Care several times for different appliances and have always been pleased with the outcome. I would recommend them.

Eddie Moore

I have used Service Care multiple times with satisfaction.

Betsy Hewett

Very quick response. Most efficient service experience I have ever had!! Shay was so knowledgeable and friendly. Thank you!

Darcy Terry

We own a 20 year old DC powered refrigerator/freezer that operates off our solar system (or batteries at night). The fridge quit working several months ago, freezer was fine but I called several appliance repair places who said they could not take care of the brand or type of fridge. Service Care could do it, I sent photos of the motor, and type of refrigerant in it. I was given an appointment window, a reminder on the day of, confirmation of the time window and then a phone call from the tech when he was on the way. Very professional and the gentleman was well informed and knew what he was doing!! Great service.

Brenda K. Davis

The two gentleman that came to repair my ice maker and water line decided it was better to replace the old motor. They were super nice and very neat, they cleaned up and returned everything like it was. Thanks 😊 …

Kathleen West

Marcus H replaced the transmission on our washer and he did a great job! He is super friendly and was flexible with our appointment times! Would definitely recommend him!

Amy Albers

The fan went out on my freezer, and they were able to schedule me the next morning. The part had to be ordered, but they were back at a convenient time for me and my repair was done quickly and efficiently. Matt, the service tech, was very professional and friendly and I was comfortable having him in my home. I would highly recommend their services.

Debra Reeser

I contacted and schedule the service appointment through the website. Within minutes of my sending the information I was contacted by the company's representative. The representative was very friendly and informative. The repair technician called when he was on his way. He was very knowledgeable and even called the manufacture of the range to make sure he was on the right track. He was friendly, explained everything he was doing, and went over all costs prior to repairing the appliances. I highly recommend this business!

Kristi O

The technician was cordial, explained the service he was to provide/provided and was thorough. He gave an estimate up front, explained the reasoning for the estimate, and followed through with what was expected. He also demonstrated the reasoning for the repair/replacement. There is no doubt that the part/issue will not have to be readdressed anytime in the near future. He was competent and left an impression of confidence because of his work.

Victoria Kelly

Wonderful service, on time and fixed the fridge easily. Will call again if I need something else repaired

Billie McCarty

Tech was fantastic and so were the office personnel. Texts, emails, to keep me updated on everything. Great detail and attention. Could not have asked for a better experience. Definitely will use them again!

Mike Green

Anthony was great! He diagnosed the problem & quickly resolved it once the parts came in.

Buddy Skinner

I was contacted quickly to setup an appointment that was convenient for us. Then was informed when I could expect my Technician Jimmy to arrive. Plus an email that was easy to use to track his status before he arrived. Jimmy was prompt, friendly, and professional. Advised me on what he was doing to repair the dryer. I’m completely satisfied and will use Service Care in the future for all my appliance repairs. Thank you Jimmy and thank you Service Care!

Leroy Maxwell Jr

Very professional, did a great job. Will use again. Only one problem. After cleaning our dryer vent they left a mess outside.

Rod Vera

Very timely and courteous. Very professional. Scott was able to diagnose and correct the problem quickly. Will definitely use them again.

Jim Foxworthy

We have used Service care before with excellent results. This experience was as good or better than the last one. The technician was super professional and nice and found a solution that was honest and saved us money. Service Care will continue to be our go to Service people for all our appliance issues.

Ed Stakes

Daniel does very good work...very courteous & professional. Checked repair out to make sure everything was ok before leaving. Also, gave us insight on other repairs that may be needed in the future. Would highly recommend him and Service Care in the future. Thank you....BES

Jan Verciglio

After 3 attempts to repair my washer it was recommended I purchase a new washer. I wish there was a diagnostic tool that would tell you what is needed for the repair. I have now been without my washer for 3 weeks and bought a new washer today. Of course it is not in stock! My technician was very attentive and courteous.

Donna Eve Hawthorne

Hello. I am the homeowner. I used your company to service my gas cooktop. Your technician was prompt, professional & knowledgeable of his craft. James was cordial both by phone contact & personal conduct in my home. I would recommend your services to others! Thank you., D. Hawthorne.

Robert Sbrissa

Repaired Scotsman Ice Machine. Excellent service experience from start to finish. Top notch telephone interaction, appointment setup, pre-visit notes, confirmations, very timely response as promised, and excellent technician, Shane. Service Care was a breath of fresh air in this day of traditional and unprofessioinal apathetic service providers. Good job guys. You have your act together!

Kristi Brunsvold

Great service! Very professional and quick oven warranty repair. They also ordered new burner caps for me on a cooktop out of warranty so I wouldn’t order the wrong ones. The parts were much less expensive than what I found on my own. Highly recommend!

Debra Barnett

Tech Terry was very professional and efficient. Gave updates regarding arrival time!

Steve Huffman

Service was scheduled for the next day. Tech called before visit and arrived early in the time window quoted. Diagnosis took a while and the tech called for assistance. He ordered the two necessary parts and returned on schedule six days later. Service took a bit over one hour. Tech tested the dishwasher to assure proper operation. Only problem was a failure to turn the dishwasher water back on after first visit. That valve also serves our fridge.

Oakside8

Damien was on time and very professional. He was well mannered and very friendly. He fixed our problem and fully explained everything. He is a credit to your company. I wish all of the vendors I use had people like Damien. Life would be so much better. Don't lose him. I appreciate your checking in.

Sheila Luther

My 20+ year old Whirlpool washer decided to stop spinning suddenly. Hearing horror stories of the new low flow washers and smelly front load washers, I thought it best to try to get mine repaired. Also, I heard that it was taking 2-3 months to get a new washer from the manufacturer, shipped to store and then delivered/installed (thanks COVID!). I called Service Care on a Thursday hoping for an appointment within 2 weeks. Luckily, they had an opening on Monday! The tech showed up on time. He was so courteous and informative. He left my laundry room clean and my washer fixed (hopefully for another 20 years). I'll use them for any other appliance repairs that I need.

Tena Holcombe

Undercounter Ice Machine repair. Tech was very knowledgeable. Quickly assessed problem and ordered part. Installed part within 3 days. Very happy with Service Care. Will use again when needed!

Shannon Ross

Great first experience with Service Care! When my washer broke, was able to get an appointment the next day. The technician was on time, courteous and quickly determined the problem and repaired my washer. Will definitely call again for any appliance needs!

Kipp Tohill

Kept in the loop of what time the tech would arrive. Quick repair, clean job, satisfactory price. Glad I called them to do the repair. Sheay was outstanding, would call again if needed.

Meredith Shah

Shea is wonderful! He came to repair my oven and range. He went above and beyond to find the correct parts, he is kind and professional, and so very knowledgable. I would 100% recommend him and this business to anyone.

Julie Warren

James was wonderful - came on time, had the part on his truck, cleaned out our vents, and was done in record time. I was anticipating being without a dryer for weeks while we waited on the part. So grateful!

sharon hunter

Marcus was very knowledgeable and professional. Outstanding Service!

Danny Siegel

Bucky identified the problem right away -- a bad drain pump -- and he found a part and fixed the washing machine within a couple hours. He also rebalanced the machine, just because he saw it could use it. I appreciated how helpful he was and how well he explained the issue to me; we'll definitely call again if there are other problems.

Ruth Little

Service Care was very responsive to my plight with a broken washing machine. They kept me informed days ahead on when they were coming. They even sent me a website to show where I was on the appointment list and where the technician was on the day of my appointment. Damian, their service technician, was phenomenal. He called and gave me his ETA and arrived on time. He was extremely professional, courteous, and very knowledgeable about his job. I can not praise him highly enough. He is a very conscientious, remarkable young man destined to achieve great heights. Hats off to Damian for a job well done!!! Damian is truly a extraordinary young man!!!

Mike Frohlich

The experience was excellent, from setting up an appointment,to finished repair. Kept in the loop from start to finish. Technician who came was professional,curious and took care of business. Like to give him credit on his part his name was JB super job!!! Thanks again!

Leslie Wilson

My washer from Insignia was a bad buy but I will say Service care tried their hardest to fix my situation. Even after a whole month of going back and forth with Insignia, the owner of Service care kept in contact to make sure I was taken care of. Although I wish to get of that specific washer it has nothing to do with Service care, they were great.

Elizabeth Weil

Damien was an excellent technician. I scheduled repair service online, and the process was easy. There were timely appointments available, and communication was excellent.

Sean Cherry

Our dryer stopped heating up. Jackie was fantastic in helping to identify the correct parts for our specific model (all in stock) and was wonderful to work with. No line dry for us...the quick provision of high quality parts was a big help for our family.

Nancy Evans

We had three different companies work on our refrigerator during a 3 week period - using our Lowe's warranty. Service Care was the only company that kept us appraised of our appointment time plus the only company that fixed the problem. The other companies were useless. thanks for your help Fred F knows his business! We were extra pleased. Damien was very professional and knowledgeable We ar waiting for a part to repair the refrigerator so job it not quite done Thanks

Christy O'Callaghan

I was scheduled the day after I contacted them. My tech was friendly, professional and fixed my issue in about 10 mins. My fridge works like a charm now! I’d recommend Service Care to everyone!

Mark Crain, CPA

The technician was professional and knowledgeable. After diagnosing the situation and assessing my options, I elected to replace my 5-year-old Samsung dishwasher. It wasn’t worth fixing what has been a substandard appliance from the beginning.

Michael Chandler

Service was prompt. Technician was on time, called before he arrived, and was very professional and polite.

Katy Smith

Everything went smoothly, from booking the appointment to ordering a new part. The repairman was friendly and did great work. We'd definitely use them again!

Teresa Collins

I requested service on my dryer through Service Care's website. I needed it done today if at all possible. I didn't really expect to be able to get someone out that quickly but I had to try. Not only did the serviceman come out the day I requested, but he was at my house within two hours of my requesting service. That's awesome. He quickly and efficiently repaired my dryer. Yes, cost was a little higher than I have previously paid, but you can't beat service in two hours. Plus the serviceman was knowledgeable and friendly. All around a great experience.

May Ali

Very friendly, helpful and professional after getting the parts we needed to fix our Perlick beverage fridge the technician came back and fixed it I strongly recommend Service Care we used them many times and they always delivered as they promised

Barton Fisk

This is a great company to deal with. They stand behind all of their work and their service people are knowledgeable, prompt and courteous. Russ scheduled our repair very quickly and Scott did a great job on our LG washer and came back for a no charge warranty repair with no hassles. I would highly recommend them to my family and friends.

Darin Hampton

I would recommend Service Care to anyone. Damien was great and very professional and courteous. He explained what was needed and worked with me on rescheduling when he had the parts he needed. Great guy. I have had excellent response from everyone I have dealt with at Service Care Inc.

Stuart Sentell

The whole experience made having a broken refrigerator almost pleasant. Customer Service answering the phone (Christina and others) were very helpful in their instructions for interacting with manufacturer and getting the correct parts sent for repair. Then the service call from Shaye went great; he knew how to make the repairs and was easy to work with. I will be ready to call on them again if I have a need, and I would recommend their work to others needing repairs!

Teresa Rumph

I was pleased with the service I received from Service Care. They were on time or early. They always called before they came. If they had a cancelation, they would check in to see if they could move up the appointment. Always considerate of my schedule.

Juli Ivie

Everyone I have dealt with here has been great! They are polite, professional & go beyond to help get my (under warranty) appliance working correctly! Damian, the service tech is great to work with.

Sue Michalek

Shayne with Service Care did an outstanding job in quickly repairing my Vinotemp wine cellar. He was very knowledgeable and professional and advised me what to do if I experience any additional problem with my wine cellar.

Carla Mckinnon

We were very impressed with the service work done by Brian T. on our LG refrigerator. He was very thorough and spent the time necessary to make sure the job was done right. He was very knowledgable and we're confident he has finally fixed our LG appliance after another failed attempt by the LG Manufacturer's service tech. I hope LG appreciates and continues to use Service Care, Inc. and particularly Brian T. for their repair work.

Eden Roy

Ended up deciding not to replace the motherboard, but glad to have a diagnosis for Big Bertha glitching on the spin cycle.

Dennis Woods

Brian arrived on time. He used sanitary procedures (gloves and booties). He had the correct parts with him which eliminated the need for a follow up visit. He was very experienced and knew what he was doing. He replaced the water inlet valves quickly. He tested the machine to insure that it was working correctly. I highly recommend Brian and Service Care. 👍🏻👍🏻

Lyn Hen

They are always so knowledgeable, professional and courteous. I enjoy having them service my appliances. They do an outstanding job! I highly recommend them.

Tom Cahill

Technician was extremely knowledgeable and professional. He diagnosed the problem shortly after arriving. He had to order a part and came back and the problem was fixed. Can't go wrong utilizing this company...

Shezelle Lutfi

Work was not done. Serial number burned off. Technician was kind, and professional. He did not want to repair the problem with out the Serial number. We understood that. We are keeping in contact with our insurance company on details.

Len Mueninghoff

ServiceCare is one of the most efficient companies with whom I have ever dealt with for home services. They know how to use modern technology. Also Shaye the technician was very friendly, personable and efficient. He knew what to do and did the procedure methodically. Thanks for a job well done. Len M.

Carla Hamilton

James was on-time, professional, kind and seems to have fixed our problem. Time will tell but I feel confident. I will give Service Care a try again if the need arises.

Melanie Gee

Service Care has helped us fix several problems with our appliances. They have always done such a great job! They have always been fairly priced and given us good advice on how to save from repairs in the future. I highly recommend them!

Maureen

This company offers outstanding customer service with genuine concern for the outcome of any service provided. They maintain contact and follow up for your feedback right away. I had an issue with my dryer and the technician worked diligently until resolution. I highly recommend this company!

J W

We can't begin to say enough good things about ServiceCare! They are prompt, professional, and extremely customer service oriented. Our dryer was broken and all it took was one phone call to get them to come out and fix it. Our technician, Fred, arrived on time, quickly determined the problem, and had it repaired within 45 minutes. We've tried other appliance repair companies in the past and have had all kinds of problems but not with ServiceCare; they are great and we will always use them in the future. I highly recommend them!

Charles McDonald

I have used service care for 35 years & always excellent service.

Teresa Amari

Service Care absolutely gets a 5 star review! Their customer service was very friendly and helpful and the technician Scott actually came earlier than was scheduled. He also was very nice and had it repaired quickly and explained exactly what he repaired . I highly highly recommend Service Care.

Tamichael Thomas

Originally I was not pleased with the service that I received. However, when the owner calls you and lets you know how much he values your business and makes the situation right, they definitely deserve a 5-star rating. It's not the mistakes that we make, it's how we rectify them! This level of customer service does not exist anymore. I've since referred many people to them! My TV is still working great as well!

Caleb Halstead

Keith was just great. He called me 2 times to report progress and problems. He was very creative in finding a solution for fixing my appliance. I am so pleased. I will be back for additional service problems that I encounter. 5 Stars!

Donna DeLoach

Damian G showed up on time to evaluated our office ice maker. He let me know what the part would cost and we are now debating whether to purchase a new fridge versus repairing this 20 year old GE. Damian, thank you for your professionalism and being so courteous.

Suzanne Lamb

I have used Service Care several times in the past. Their most recent visit was like the rest. They were courteous and professional. I like that the service technician took the time to explain to me what was happening. He also gave me tips on how to help my machine work better. Thanks to Ray Crawford!

Vickey Ellis

They were quick and prompt to get the job done.

Cindi Stoeffhaas

Shaye came out to evaluate the problem with our fridge and to make the repair. He was friendly, professional and early - not on time but early! My fridge is working better than when it was brand new! I highly recommend Service Care for your appliance repairs!

Robin Burrell

Damien from Service Care was outstanding. He was knowledgeable, polite and timely. He quickly identified the problem, explained in a way that I could understand and fixed it.

Lynne Hennessy

Knowledgeable, courteous technician. Repaired washer & dryer and cleaned up meticulously. Top quality all the way around! Very impressed.

B'ham JazzBass

These folks were fantastic! They are very customer centric and provided us excellent service. Will definitely use again and will be referring to friends and family.

T. Durrett

Brian, my service technican, provided excellent repair service on my Scotsman ice machine in a timely, courteous and professional manner. The entire Service Care team performed at the highest level. Thank you, Brian and Jackie! I highly recommend and will definitely use this company again.

RACHAEL

I was supposed to have my refrigerator fixed today “ 03/23/2021.. My ice maker and water dispenser does not work... The 1st time the gentleman showed up on time to verify the temperature, model and what needed to be fixed and ordered. I was okay with that the date was a week ago. I called Service Care today because at this time I had not received confirmation to verify the time he was coming... There was no confirmation like email, text or no one had called to confirm. I call the company today and Ms Chen states the parts “may” be in on the 25th of March and I explained to her that this was not explained to me she states the technician does not know when the items comes in I explained to her I don’t know his job of what information should or should not have been relayed to me I just know the date I was told the parts would be in and the date he will be back to fix it. Of course, I requested to speak to the manager and of course the “MANAGER” is not here but I will relay the message!!!! Please do not give a date you will fix appliances if it can’t be done..... IN THE FUTURE AT LEAST CALL THE CUSTOMER TO LET THEM KNOW THERE IS A DELAY OF DELIVERY OF ITEMS NEEDED SO THE CUSTOMER DOES NOT HAVE TO WAIT!!!!! STILL WAITING, NOT PLEASED AT ALL ... UNSATISFIED CUSTOMER!!!!! I would not give this one star!!!!! UPDATE ***03/26/2021** I’m changing this from “1” STAR TO “4” STARS The technician and a manager came to my home and apologized for the miscommunication... The part unfortunately would not fix my refrigerator “Ice maker and Water dispenser” because there is a shortage in the wiring and now I need a new refrigerator. The technician was very professional, detailed in his explanation of why it did not work. I will use SERVICE CARE again because even thou there was a “ball” dropped in the beginning they did follow up immediately and did not blame everyone else they took OWNERSHIP and that is what we are missing in these days and time....You made a uphappy customer a HAPPY CUSTOMER... Thank you

Noah DiGiorgio

Yes, would recommend Service Care to anyone.

Joseph Bolino

2nd time using Service Care. Great service and always on time!

Corey Kearse

Staff was friendly and professional. I would recommend this company to anyone that is having issues with their appliances. Thanks to Service Care it doesn’t sound like a freight train when we wash clothes.

Jeff Pomeroy

ServiceCare performed service for a refrigerator under warranty through LG. Their technician, Brian, was on time, thorough and extremely helpful in explaining the problem with the unit and helping us navigate through channels at LG to address the manufacturing issue with the unit. Great service. Would call again.

Scott

When our Bosch in-wall microwave went on the blink, I contracted service care to do a fault diagnosis so that I could order the faulty part(s) and repair it. The technician misdiagnosed the problem as a blown fuse. Once I purchased a new fuse and replaced it (an extremely easy process), upon turning on the microwave the fuse immediately blew again. So, I was out my $85 diagnostic fee and still did not know the real issue. My first attempts to get Service Care to complete the diagnosis were unsuccessful, however, after some time, the service care owner called me and we reached a satisfactory agreement. For this reason, I would use Service Care again and can recommend them to others.

Frances Peterson

We tried inserting a new filter in our Whirlpool Refrigerator, and something happened that prevented any water flowing through. On a Friday, I called Lowe’s Service since we purchased it there in 2010. Lowe’s contacted Service Care locally to respond to us. I got a call from Katie at Service Care that day, and an appointment was set up for the following Monday. Technician Scott Burns called us Monday on the way to the house. The entire housing for the filter had to be replaced due to a worn out/broken part, which Scott ordered & returned to replace the following Wednesday. We were extremely impressed with the efficiency and courtesy of Katie from the administration point. And we were ESPECIALLY impressed with the professionalism and courtesy of technician Scott Burns. We will, in the future, call Service Care direct for issues with our major appliances.

Cindy Cuellar

I contacted Service Care in morning and they told me that one of their technicians would be contacting me soon. The technician, Scott, contacted me 30 minutes later to let me know that he was on his way. Scott and another technician arrived and they were very pleasant and assured me that they would get to the root of the problem with my dryer not heating. Scott checked the fuses, heating element, thermal cutoff, etc. on my dryer and all were working. He determined that the dryer was not heating because the control board on the dryer needed to be replaced. He also recommended that I purchase a new dryer because my dryer was old and it would be much more expensive to replace the control board and install it. I suspected this might be the end result, but I felt it was best to have the experts make that determination. Despite the fact that I have to purchase another dryer, I was very pleased with the promptness, knowledge and professionalism of Scott and the other technician that came with him, and because of this experience, I will be contacting Service Care in the future if I ever need service on my appliances or television sets. I highly recommend them.

Hank Belcher

They communicated well. Actual work done was acceptable. Price was a little high but overall performed what they promised.

Scott Davis

Scott the technician was prompt and got the work done quickly and efficiently. I would highly recommend Service Care and will use them again for our appliance service needs.

Darlene Morrow

Brian T. Was our technical associate and was so very professional and explained everything to me about my appliance. Your company is very fortunate to have such a nice young man working for you. Most people are so quick to complain but never take the time to recognize someone for a job well done. Thank you so much Brian for all your help.

Winston Hunter

Great business! Mr. McDavid and staff are the best. My twin brother, Winston and I have been loyal customers, over 30 years as students, at UAB in the early 90s until now with our Family homes/businesses. Mr. McDavid, keep up the good work providing Birmingham and the surrounding areas with excellent services with integrity. We thank you. 😀❤-Wendell/LaTonya Hunter, Sr. & Family GOD Bless!

Monte Burnham

Washer problem was diagnosed and parts ordered.. parts took a while to get but repair was done as soon as received and I felt pricing was reasonable.

Kirn Raymond

Very knowledgeable and professional. Got my appliance working so much better. Will definitely be calling them again in the future. They were able to schedule me quickly for repairs.

Richard Howell

The tech was courteous and professional. The office personnel kept me updated on expected parts arrival and service date.

april bras

Damian was excellent - he treated me with respect the entire time he was in my home and corrected the problem quickly and efficiently. I would definitely use this company again, and highly recommend Damian as well.

Marvin Brokaw

I was very pleased with the knowledge, work and results from ServiceCare. Eddie, the technician, diagnosed the problem with my clothes washer quickly, contacted the manufacturer and had the part ordered before he left. He returned the next day and installed it.

Mimie McCarley

The technician was great. He was extremely thorough and explained to me what he had found from inspecting my dishwasher. Bosch covered this diagnostic and it was good news that there was nothing wrong with the appliance. Many thanks

Rory Rehmert

Honest and took the the time to determine the real issue.

wanda crumel

The technician was very professional and on time. I have been using service care for about 6 years and they always get me back up and running. All the employees I have interact with was very friendly and professional from the customer service reps to the technicians.

Betsy Burkhart

Highly recommend- so thorough and patient with my problem dryer.

Janet Bronstein

Great service - professional, fast. Scheduled at my convenience and prompt. also knowledgeable. This is my go-to appliance repair place from now on.

Mark Rupright

The power circuit of our five-year old LCD TV blew out and I called Service Care. Barry Beasley came out the next day and verified that it was the power circuit, found a capacitor that had blown, replaced it on the spot, and determined that the damage was more extensive. When he looked up the price of the replacement part, we decided it was more convenient to buy a new TV. He didn't even charge us for the attempt to fix the problem, only the service call! Barry was very friendly, helpful, and professional. I plan to call on Service Care for other repairs in the future.

Margaret Ann McDonald

If there was a six star option I'd give them seven! Fred and James came out to fix the electrical panel on my washer. It is a stackable unit and in a small closet so this was not an easy feat. They fixed the problem they were called out for, and went above and beyond the call of duty to make sure the unit was plugged in and replaced in it's tiny closet. They were courteous, quick and managed a tough job on a Friday afternoon with a sense of humor. I will definitely be calling them again in the future!

Ira Mitchell

Requested appointment. Booked us same day. Solved problem at fair price. We have used them for years to service all our appliances.

Chris Slaughter

This company was a pleasant surprise. Tech sat here and tested everything before leaving and found a issue with the part he installed. Then came back the next day and replaced it and retested it before leaving. Much better than sears which I’ve always used

JULIA BELL

Service Care, Inc. did for me in two visits what my home warranty provider could not do in a month, that was repair my dryer. A tech by the name of Scott came into my and immediately diagnosed and remedied my problem. Scott was professional and knowledgeable.

Kelly Duke

Service care came out and fixed our washer- knew exactly what was wrong immediately. I was initially unhappy with some interactions that I had with the technician, however it was taken care of immediately by the owner, which I think shows a strong commitment to customer service.

John Lanier

The technician quickly diagnosed our refrig problem after such a long time and two other companies. I just wish it could be repaired sooner. I am second guessing whether or not my extended warranty is worth the frustration.

Kiwi Superbo

Curtis was a sharp,professional and personable service technician. I watched him work on multiple appliances with excellent attention to detail.He was relentless in scoping out and fixing the problem. I trust him to work on any of our future needs.

Eric Smith

I had a 65" Plasma TV which all HDMI inputs stopped working. I called and I spoke to Russ. I asked for someone to come out to look. After I told them my location I was told it would be $85 to inspect, but if they did repairs it would be subtracted from the labor cost. My TV was expensive so I was willing to accept the risk that it wouldn't be fixed. and I gave him the model number. The technician called and we arranged a time and he was there in a reasonable amount of time. He asked what the problem was and I explained again that all HDMI ports were not working. He then went to search for a mainboard replacement for the TV. He couldn't find one. I'm giving them three stars because there was sufficient information given to them to be able to tell me over the phone that they wouldn't be able to find a replacement part. I explained my frustration to the technician. He said that they mostly deal with appliances and he'd never been unable to replace a main board for a somewhat new Panasonic (< 5 years) and that he wouldn't have time to train the staff to get all pertinent information. To me, that's a training issue. Polite and responsive people, but they need to do better with the information that they are given. They had the part number and the description of the problem. I could have sent them a picture of the back of the TV since that's all the technician needed to see.

Conniejones Jones

I was overall pleased with the repairs. I think that your staff could have kept me more informed and up to date on the progress. I had to call twice to check to see if it was ready. It was there 6 days. The other concern was the total cost of repairs were a lot more than I was expecting. Bruce Jones.

Nadine Brown

The technician, Benjamin S. phone me ahead to say he was 20 min away, showed up on time, replaced windshield in an hour at my worksite, and was very thorough with post install information. I would highly recommend!

Larry Pearson

Very knowledgeable and careful with repairing our new Bosch dual range stove .

Thomas Benson

Service tech was very respectful and knowledgeable. He answered all my questions and even let me hold the flashlight for him!!😃 …

Martha Wright

I highly recommend this company. Fred was the technician that serviced my refrigerator. He was very professional, knowledgeable about what the problem was and repaired it in record time.

Larry Walker

Serviceman more than helpful and attended to work and cleaning.very polite

Prof Wendy Gem Davis

I have used this company several times. The technician is always on time or calls and is early. I, highly, recommend this company!

Jack Riley

A great experience. Scott was on time, knowledgeable, and took care of my issue quickly. I will use you again.

Scents From Heaven

I am very pleased with the service ServiceCare provided. They were able to repair my washer in a timely manner and were very professional and courteous. I'm really glad I chose them for my repair needs.

Pamela Gasink

We had 2 appliances with issues: a 7 month old GE Profile telescoping downdraft vent (not raising and lowering smoothly) and a Kitchenaid Architect Series dishwasher (leaking water). The technician, Craig Harris, was professional, personable and most importantly knowledgeable. After inspecting the downdraft and learning how new it was, he got on the phone with the GE Customer Care Team and they took over the resolution since the product was covered under warranty (in a previous call that I made to GE... they blew me off with the reply that the unit must not have been installed properly... which it was). That situation was resolved with a swap of the defective GE downdraft. Craig then diagnosed the DW problem as a broken soap dispenser that was surprisingly allowing the high pressure water to get into a small hole and leak down through the front panel and out to the corners and then onto my floor. A 2nd visit was required to allow time for the part to be ordered (expensive little plastic booger). I was very pleased that the very same person was sent for the installation, this rarely seems to happen with most companies. He was very careful not to scratch any outside components or my hardwood kitchen floors. He was a quick with his work and above all, an expert.

Lisa McClure

They couldn't repair my downdraft because the motor has been discontinued, but I felt confident that the diagnosis was correct.

Linda Duckworth

Dryer repair. Happy with everything but the cost. Was told it was $75 to come out which would be deducted from cost if repaired. Problem was a collection of lint in the vent hose. Repairman did have to go into crawl space, but no parts were required for repair. Still had to pay a total of $160...for a ball of lint.

David Ball

The technician that came out and serviced my dryer was great. He figured out what the problem was and fixed it withouit any issues. I plan to use them again for some other appliance repairs that I have coming up

Eleanor Eldred

Prompt. Service man was efficient..They have a tracking system so you know when your repairman will be at your house.

Ri Us

Hats off to these guys😊🎉 great team of professionals …

Roxanne Roberts

Excellent customer service. Arrived on time and tried really hard to fix my washer, but unfortunately (with no fault of theirs) they were not able to fix it. Will use again if needed and would recommend to anyone.

Tom Sartain

Technician found the problem in 5 minutes. He had the part on the truck, repaired it and done in an hour and 15 minutes. Blamo!......

Vee G.

Love the determination and quality they put into trying to fix my old refrigerator. Had to buy a new one.

Tom Hannah

Had Damian as my tech for at least the 3rd time - he is awesome ! Professional, thorough and communicates everything

Anony Mous

Your online instructions regarding a hard reset solved my problem of my LG washer not starting. Thanks for saving me the cost of a service call.

Susan Anderson

Curtis came on time and diagnosed the problem quickly. When he came back the second time with the parts he fixed the problem promptly and then caught and fixed another issue that would have become a problem in the near future. I have already referred a friend to Service Care for a stove problem. Good job and Thank you!

Bud Pommer

We have rental property in the Birmingham area. We live on the Gulf Coast and can not check on things unless we ride 4 hours each way. Service Care Inc. has been there to fix our Maytag washer and just recently the Maytag Dryer. this last service call my wife was in the hospital for surgery when complications occured that were life threatning. I was able to give all my attention to my wife's needs as once again Service Care handled our appliance problem in Birmingham. My thanks goes out to this company! God Bless!

Barry Tucker

Guys were friendly and courteous and repair completed

Andrew Stoney

Scott again provided professional quality service for us. He was on time, courteous, and knowledgable. I highly reccomend Service Care and Scott for home appliance repair.

Skip Warren

Technician didn't find the problem with LG dishwasher but was very professional and informative re his thoughts on the possible problem!

Ms Layna

Very professional staff. I appreciate them working with my mortgage insurance to fix my washing machine.

2 3

Technician was competent and polite. He was neat in appearance as well as the work he did. This is second time we have had a good technician.

Lawrence Durham

Dishwasher was examined and determined to require replacement parts that would cost approximately what a new dishwasher would. Therefore, no repairs were initiated.

Christine Mines

Would have easily given Brian a 5 star. but, he did not arrive in the time frame given to me. However, Brian was very professional with a wonderful attitude. Therefore everything went well. Thank you Brian!

Lance Kimball

Great Appliance Repair Service! Craig is fantastic.

Vickie Stein

Cleaned out the dryer vent which runs 25 ft to the exterior of the house. The service technician was on time, cleaned the vent and tested airflow from dryer

Katherine Moak

Very professional, friendly and got our microwave repaired when they said they would!

Jess Parsons

Service Care sent a technician out to diagnose issue with the washer. They were quick, helpful, and pleasant.

DAN BATES

Friendly, Professional, knowledgeable the holy trinity in the service sector Service Care will be my go to for appliance repair. Shout to tech Shaye M

Will Walsh

Craig was a pleasure to have in our home. Polite, professional, and pretty cool to deal with the unexpected situation that he walked into (squirrels in kitchen hood exhaust) with such a pleasant demeanor. Highly recommended.

yuhang qiao

Fixed my dryer in 5mins once they got the part,highly recommended!

Rachael Gabriel

Great job working around our schedule and we’re super quick with our dryer repair. Cliff Morgan did an excellent job and was super quick and friendly.

Deborah Burtnett

Although my technician tried very hard to eliminate the banging and thumping noise on my new LG washing machine, he was unable to completely fix the problem. As I noted to LG on the website requesting service, I used the troubleshooting feature which indicated a water enabler/regulator might be needed. I put this in the request for service. However, after trying some adjustments, the technician said I need a plumber to install that device. He made some adjustments which decreased some of the loud banging and thumping as the machine fills, but now I need to make another call--to whom? The tech seemed to think the problem was with our house--water pressure pounding the machine. How do I resolve this? Thank you for your help.

Madison Murphy

I have used Service Care several times and have been very pleased with their service. The people are very kind and they are experienced with the upper end appliances and how to fix them.

Patrick Cowley

Damien was outstanding, service was fast, very polite and professional. Dealing with service center was also outstanding. Thanks for a job well done!

Sharon Avinger

Great experience from my initial call to the company through the onsite service. Damian was very thorough but efficient. I definitely recommend Service Care.

Teresa Brown

The technician did a great job and I appreciate his expertise!

Jane Webb

Shaheed was very pleasant, most efficient and very informative and helpful. The ultimate results remain to be seen, but I am a totally satisfied customer so far!

Alyssa Ward

I had a difficult refrigerator to fix but they came out multiple times and made sure I was satisfied. I was impressed with the customer service offered.

Kellie Esposito

Damian was awesome! Very professional and he did a great job with a tricky repair.

Elaine Broussard

Scott is a perfect example of what every employer looks for in their employees: courteous, on time, professional, knowledgeable, hardworking and customer oriented. Thank you, Scott, for your expert service!!!

Merrilyn Cook

I had two technicians and both were friendly and professional. They stayed until they had diagnosed the problem and tried to fix it. They assured me that if the problem returned (frost in the freezer), I could call and they would return at no charge.

Lynn Holder

The service technician Cliff was very nice and professional. He installed a part on my washer and took time to make sure that I understood everything.

Carl West

James is great! We had a great experience getting our microwave repaired!

Greg Foust

Had to order a new circuit redo. The service follow through was great and the technician didd a great job.

Masoud Morshedi

The technician was very nice and knowledgeable. He was kind to wait to fix the problem.

Bryson Stephens

We had a washer that would not drain and they came out within 24 hours and fixed it quickly. Great service, would recommend.

Pamela Johnson

Matt H did an Outstanding Job repairing my dryer . Matt has a great attitude and provided Exceptional Customer Service!!

Jacob Melvin

Fred has been here several times and always does amazing work. This is the best repair and service company in the business. Great people

Sara Walter

We have nothing but good things to say about Craig Raney. He is always prompt and professional. We wish all service people would be so personable, friendly and helpful.

GINA T

Serviceman checked out our 10 yr old 61 inch RCA and thoroughly explained the issue and the cost of repair. Needless to say, my Hubby is getting a new tv.

Terry Gregg Sr

service care did what they said they would do

Mike Stevens

Straight up professional on EVERY way, on time and actually not had all the parts but the two of them worked together on the solution. Best of class!!🇺🇸🇺🇸

Lydia Andrews

Scott did a great job, he was respectful, courteous, kind to my kids when they asked him questions, and he was punctual.

Cub Scout

Brian did an awesome job, he gave me a great explanation of how the fridge works and told me how to troubleshoot on my own.... really appreciate his patience and advice.

lashun frizzle

They came back and did a wonderful job fix my washer dryer and fridge help me out so much great great great you better let them come and help you

Taja Richardson

Excellent service! Will definitely call them again if I need any more maintenance.

Keith Stahlhut

Very professional team members and process

Patricia K Martin

The tech called before he came and was excellent. Barry was polite, amiable, and extremely knowledgable . Resolved the issue quickly and explained the process.

Faith McDonough

The repair technician was really nice and got the job done quickly.

Jean Nowell

Scott was our Technician and he did a great job. Thank you for such quick service.

Charles Wellman

Technician was very experienced in this lg fridge repair. I am confident that it was done correctly

Rick Shahid

Tech was prompt, polite and explained issue clearly. Even suggested maintenance on my dryer.

Vicki Quick

We have used Service Care for a couple of repairs in-store and a couple on-site. All instances have been handled promptly, courteously, and professionally.

Charles Burkhart

Marcus was very professional and got the job done quickly.

Karen Swift

Matthew arrived when he said he would, he was professional, efficient and diagnosed the problem, ordered a part--all in a timely manner. I couldn't be more pleased.

Margaret Woodall

On time, refrigerator is working properly again. I’ve used them before and will again.

Samantha Gardner

These folks noto only had my part, they removed the old heating element from the casing and put the new one in free of charge. They also entertained my three year old and were super sweet!

Frank Mulvihill

Technician was totally honest in recommending replacement rather than repair. Another good experience with S.C.

Raquel Duplin

James was fantastic 10/10 highly recommend. Thank you so much!

p

The team was amazing! It was easy to schedule and get the job done.

Brooke Beckham

Service Care is always available, professional and great with follow up. They have provided service for our washer, dryer and refrigerator.

michael

Took care of problem in a timely fashion

marsha markus

Our technician Craig did an excellent job in fixing our problem. We were very pleased and I highly recommend him.

Angelo Mcghee

Tech was very knowledgeable about my problem. I appreciate his expertise.

Roslyn Clark

The technician did a great job and was very friendly!

Tuan Anh Le

Mr toxey reached out to me and we both had a detailed conversation. I am very appreciative that he did that and for that ive become a loyal customer.....very very good customer service....

Bettyjo Deslauries

The issue was resolved n he did a professional job explaining the problem..

Loay Ali

Great people and they do great jobs

Nancy Borkowski

Scott was on time and very professional. I will definitely use Service Care again!

Timika Kelly

Cliff was on time and very professional. Will definitely use Service Care Inc again!

Cynthia Woods

TECHNICIAN WAS VERY PROFESSIONAL, AND ON TIME. I WOULD RECOMMEND THIS SERVICE TO ANY ONE THAT NEED APPLIANCES REPAIRED.

jean price

Marcus was polite & professional

Gail Hide

Excellent service!! Will definitely use again and recommend! Scott was very professional and knowledgable!

Angel Young

The young Technician that fixed my ice maker was very professional and thorough.

Leslie Ellis

Extremely professional in appearance and action. Quickly repaired my freezer and were very courteous!

Faye Bailey

James was very professional and knowledgeable and on time!

Sandy Murphy

Brian was very reliable and knowledgeable! Thankful to have my dishwasher back!

Jim Jolly

The technician was very efficient and pleasant. He sta0yed in touch to make sure things were working well.

Jeff Smith

Fridge icemaker repair, Service Care was very professional and repair was diagnosed and made quickly.

kathy keene

on time and knew exactly what the problem was and fixed it.

shalandia nelson

Clifton very professional and clean and he explained my problem to me after he got finish with diagnostic he told me how much it would cost to fix it

Betsy Middlebrooks

I’ll be using Service Care for all my appliance service needs.

Shaunda Kidd

Mr. Morgan was on time, and did a great job. Really appreciated his professionalism.

Julie Hedgepeth Williams

The technician knew what to do and did it efficiently. He was very pleasant.

Roger Hall

Timely service. Kept their appointment. Knowledgeable and friendly technician.

Joseph Beckham

I felt the service was excellent from the order to the tech, who was considerate & professional.

Kenneth Wright

Quality and knowledgable professional

Stephen Keith

Excellent service. Prompt, courteous and professional. Highly recommend.

Shirley Everhart

No negative feedback on the service on my washer. The servicemen was on time and very professional. What ever questions I asked was answered. And I will refer to a friend.

Linda Payne

Scott came diagnosed the problem and i was very happy with outcome. .

teresa spencer

Cliff was very friendly and knowledgeable about his job. He’s the best.

Baxter Chism

They went out of their way to repair my Samsung dryer and even ordered a part off of EBay to do it!

Sam Jackson

On time. Excellent service. Very efficient communications. Will definitely use again.

Tony Jackson

Excellent service and very professional and polite! Technician was excellent and very knowledgeable!

Rhonda Cole

Brian is always very courteous and proficient. Katy, in the office, is on top of things.

Bucky Wood

Very efficient and timely. Expert repair. I will use Service Care and Shay again!

Vicki Anderson

In my opinion Shaye McTyeire should qualify as Service Care's #1 employee!

Ron Berry

Was professional and on time. The tech knew exactly what to troubleshoot based on description of the problem. I will use again.

keith sanders

Good

Carol Ann Pullen

Great customer service! Very professional!

Clarence Mcdanal

My clothes washer was repaired in a short period of time.

Jroy N

They were on time,friendly, and efficient Thanks for a great job well done!

Katherine Allen

Service Care is the best! 6 month guarantee on all work...you can't beat that! A+++++++++

Robert Latham

Brian is very knowledgeable, personable, and provides excellent customer service.

Stephen DeGweck

First-rate professionals! Prompt, knowledgeable, and courteous. We wouldn't use anyone else.

Josh Miller

Quick, friendly service and good communication!

jackson stewart

Doug was courteous, professional and knowledgeable. I will use them again.

Christian Millan Salinas

Excellent service Thank you Fixing my Sony BRAVIA 4K Tv.

Lucian Bloodworth

Outstanding experience. Customer service person was a credit to the organization.

Mike Glass

Worked with Bosch to fix our new dishwasher that was delivered damaged.

HENRY LAPIDUS

I HAVE ALWAYS BEEN HAPPY WITH SERVICE CARE. THAT'S WHY I CONTINUE TO USE THEM. AND I AM VERY PARTICULAR. KEEP IT UP.

David Donaldson

Very professional and easy to deal with. Reasonable price.

Paulette Givhan

Service was quick and efficient. Technician very nice.

Mike Natter

Doug did a great job in servicing the cook top

Chris Mayes

Scott was great!! We will recommend you guys to everyone!!!

wayne murray

They did a great job on my flatscreen.

Bridget Ham

Very professional. Very reasonable price on labor.

Scott Fortenberry

On time for appointment. Courteous repair person. Expensive estimate

Clyde Boykin

professional service personel

Bill Thompson

addressed issues, fixed them, friendly staff on time and did what they said they would do will use again

Gene Eudy

These guys are dependable and punctual!

Karen Clenney

I have found Service Care to be a reliable company to solve problems

Neal Morgan

Great Service and on Time

Christina Coleman

Most reliable service company in Birmingham!

Fred Blevins

Excellent service. Service person polite and conscientious.

Ellis Templin

Service tech was very professional and on time

julia mccombs

Technician was on time and efficient.

Rick Larimer

Very knowledgeable. Would ask for Scott next time.

Farris A. Cason

Great people very good customer service

Scott Scroggins

Great service! Competent and professional.

Al Simmons

Excellent on time service. Courteous and professional.

jennifer campbe

Great job. Thorough and quick service.

Samuel McGarr

Shay is great. Sam McGarr

Barry Smith

Good response and professional service.

Greg Foust

Very prompt, knowledgeable and considerate

Robert Patrick

Great job on my built in microwave

Ed Phillips

Repaired built-in ice maker

Karen Davis

Quick response and great service!

David Lacey

Very professional and prompt with service.

Charles Reid

In

Gail Benefield

Excellent and very professional

Danielle Rose Hesley

Very thoughtful and knowledgable.

Delphine Carter

Great advice and on time.

Nick Doleys

Doug was excellent.

Heath Baker

Doug was excellent

Jeri Wood

Great job!

Angela Junkins

Perfect experience.

Dave Taylor

Quick and efficient.

Heather Holtbrooks

The best in Alabama

Bill Dow

The repair technician was very professional and knowledgeable. I highly recommend Service Care.

Susan Upton

Cannot say enough nice things about the young man that serviced our dryer today! He called to tell me he was on his way, worked quickly and promptly and was very friendly. Will def call them again !!

Greg St Cyr

Great experience. Twice.

Naomi Starks

The repairman arrived on time and quickly resolved our problem right the first time We are very pleased

Chuck Hyde

Marcus was professional and courteous. He seemed to know his business and gave me good advice on maintenance and such. Reasonable pricing and prompt arrival... I recommend this company.

blackbird35217

My tech was named Elija, and he was a pleasant and professional young man who took care of my problem. I will ask for him if I need further help.

Sarah Brooks

Marcus knew exactly what he was doing, and fixed my issue quickly. These guys were courteous and professional.

Joseph Andrews

The service was excellent. My technician Eli was the best. Very helpful, professional and smart. The best I’ve ever seen. He was confident that he could solve our dishwasher problem and he did. And this was after a prior technician had diagnosed the problem wrong and left the dishwasher in a worst condition than he found it in. Parts were intentionally left disconnected and I was told it was unrepairable. Service Care was quick to call back and kept me informed every step of the way. This is a top notch company with first class services. Give Eli a raise or a promotion or something.

Family Savvy

Diana Sartai

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