Reviews of Mitchell Used Appliances and Repair. (Appliance Store) in Billings (Montana).

Mitchell Used Appliances and Repair

106 Reviews

87 Comments

Appliance store

Appliance repair service

201 N 15th St, Billings, MT 59101, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Mitchell Used Appliances and Repair, Appliance store in Billings (Montana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mitchell Used Appliances and Repair

Sunday

Closed

Monday

8:30 am–5:30 pm

Tuesday

8:30 am–5:30 pm

Wednesday

8:30 am–5:30 pm

Thursday

8:30 am–5:30 pm

Friday

8:30 am–5:30 pm

Saturday

Closed

Popular times

Sunday

8
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Monday

8
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Tuesday

8
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Wednesday

8
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Thursday

8
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Reviews of Mitchell Used Appliances and Repair

Joyce Mayer

Josh was SO helpful. My oven heating element went out 2 days before my big family Christmas dinner. He was very busy but took the time to help me. Everyone was very helpful. Merry Christmas!

Doug McGrail

Great customer service! There's not much for inventory, unfortunately. They need more people to donate used appliances.

Dan Granot

Called and left a message and received a call back within a couple of hours. They were able to schedule me the next week, right after a holiday weekend, which was nice. Originally had an afternoon appointment but the tech called during the morning to ask if they could show up earlier due to a cancellation. Tech arrived and diagnosed the bad fuse quickly. He replaced it, tested the function of the dryer afterwards and even confirmed airflow to the outside was strong. Very solid work and professional through out. The downside? It was a $195 to replace a fuse. To be fair, they had a multimeter and the fuse, and I did not, so that's why I called them. Unfortunately that's roughly half the cost of the dryer... Still, I would recommend this company and if I'm in a bind like I was this time around, I would gladly pick up the phone and call them.

Kyle Walter

Very happy with their service! Came out when they weee supposed to and fair assessment of appliance! I’d call them again!

LuAnn VanBoven

Mom bought washer/dryer set and had it delivered. Guys set up everything, but washer wouldn't run correctly. They took back to shop, ordered new part, installed and delivered again - works great!

Craig Seiffert

very good service- they went over and above to help us out on repairs! thanks Mitchell's!

Megan Clancy-Loveridge

They saved the day! As a working mom, my washer breaking was a living nightmare. Mitchell first discussed repair options for my existing washer and then gave me information on what they had readily available for purchase and I jumped on that. I had a new washer installed in a day with perfect communication, and they absolutely exceeded my expectations!

Linda Cetrone Levy

I have a washing machine with a loose agitator. David came to my home and was able to tighten it so I can continue to use it. He was here timely saw the problem and fixed it! I'm very happy with every part of the service!

Sadie McCracken

We found a stove they were selling on Facebook, and we are very impressed! They were very communicative over Facebook, and the price was well worth what we got. They were very informative and helpful when we were picking up the stove. One guy even went above and beyond after our stove was already in our car by giving us a missing part that he had noticed was gone. Highly recommend!!

Gabor Falvy

I was very impressed by the quality of service, the honesty of options and ultimately the ability to have purchased at a very reasonable price a high quality used washer and dryer from them after it was determined that fixing the 16+ year old washer might not be a good investment. They then came to deliver and install the new-to-us set and service was excellent! Thank you!

Jim Mullowney

I called Mitchell's after having a bad experience with another repair company, mostly based of the reviews I read here. The service was easy to schedule with Marsha and Dave was very prompt, friendly and explained how they approach service calls. Seemed fair. He was very responsive during the repair. Quick to diagnosis the issue, kept me appraised of the status during the repair and walked me through the job when it was done. I felt like he provided a great service at a great value.

Jaime Fender

I recently had a problem with my Bosch oven so I contacted Mitchell Used Appliances and Repair. I had nothing but a great experience working with them. Josh answered all my questions over the phone and gave specific advice on my options. Very knowledgeable with my appliance. I would highly recommend contacting them with any appliance problems, repairs or questions.

Juniper Bramhall

First of all, they have a person dedicated to answering calls who also has excellent customer service skills. They sent a technician from their team who was knowledgable about the specifics of the brand I needed repaired. Josh was able to diagnose and fix my appliance very efficiently. Two days from call to completion because a replacement part was needed. Excellent and timely service plus customer service! They also now have used appliance sales! Check them out.

John Eisen

I called Mitchell Appliance Repair to address problems with our electric dryer. I was greeted on the phone by a very nice person who sent David out the next morning. He arrived right on time and was highly professional. The dryer was inspected and the problem was fixed quickly and at a very fair price. The entire experience was impressive and I give this company my highest recommendation.

Matthew Dickerson

Went in looking for a coil top stove, they showed us the couple they had ready, let us know if a few more they were working on and should have out this week. The rep also let us know about possible repair options of our stove. They bought the old side for a fair price and helped load the new-to-new stove. Great prices on both ends matched with great service.

Caleb Frigon

Taylor and Josh were incredible! They were fast, efficient, kind, and professional! They fixed our dryer and our stove top, at the same time! Super fast! And very affordable! I cannot reccomend Mitchell's enough! Thanks to them, we don't have to go and buy new appliances (our stove and dryer are definitely on the older side). Amazing service!

Doug Garner

Taylor was right on time and very professional and helpful. He was extremely efficient. Though it turned out that the dryer could not be repaired except at great cost, Taylor gave excellent advice and was very honest. Highly recommend Mitchell Appliance Repair and especially Taylor.

Phil B.

Mitchell Appliance are the Rock Stars of appliance repair! David drove out to Red Lodge to help with a fridge that needed repair, This was the best appliance service I have ever experienced! David had a sense of the problem beforehand, brought the suspected parts, and had me back and running in no time. No second visit required unlike others. Very trustworthy, great communication on arrival time from Marsha in the office, very reasonable rates, and knowledgeable. I would highly recommend them for any appliance repair. You'll get 5 star service! Second Review one year later--Mitchell Appliance again saved me hundreds of dollars on my Kenmore Freezer. Helped me diagnose the problem over the phone saved a 130 mile round trip service call. Excellent support and knowledge. I highly recommend them.

Emily Victoria

I am very happy with the service we received from Mitchell Appliance! Everyone I have talked to there has been very caring, professional, and all around such good people! They did great work and I will always recommend them.

Jenifer Walters

This place goes above and beyond to meet the needs of their customers. I highly recommend Mitchell used appliance. They really care about making the customer happy, they take pride in what they do and it's a comforting experience to know your money is well spent here.

Margo Adolph

Taylor went above and beyond to get my job done quickly. I was ready for him to tell me it was time to get a new refrigerator, but he was able to get the part overnighted and installed in a little over 24 hours!

Pamela Jones

I contacted Mitchell Appliance on the basis of reviews because our refrigerator was running warm - situation was urgent. We were very pleased at the responsiveness & the quality of service. They fit us in the next morning. When Taylor arrived, he took charge, troubleshooter until he identified the problem, ordered part - which was fortunately available at local distributor, picked up part, and completed repair. He is very knowledgeable and we learned a lot in the process too. We highly recommend Mitchell Appliance.

hunter 28

Great people who care about the community and each other. Great inventory for ranges,washers,dryers, fridges,freezers, etc. Offer an affordable delivery and installation fee not to mention their in store repair/at home service. Would pick these guys over anyone else in billings by a long shot.

Joe Martin

This is an easy recommendation! They were very quick to schedule a time to look at our washing machine. They showed up on time and were very quick to diagnose the problem. They even caught another issue that would have caused more problems in the near future. They had the parts in stock and had our problem fixed quickly. The price was very reasonable. Taylor was very friendly and professional. They will be the first company I call if we have any issues with our appliances in the future.

Cathy Bentz

I called them for a service on our 10 year old refrigerator. They were fast, courteous, professional and very reasonable! Taylor was prompt, and was able to diagnose and fix the issue the same morning. He was very professional, friendly and even very careful with moving the refrigerator as needed as it was in a tight location. I will most certainly call them again for any future appliance repairs!

Fay Ellis

I contacted them because the broiler element on my 10 year old stove was not turning on. Dave said it was the fuse: he tried to order one but they were no longer being made. That evening he checked through his "stash" but couldn't find one. As I was researching new stoves, he checked in with some other old time repairmen in the area, found one and installed it the next day. Works perfectly. Perseverance and a caring attitude!! Wish he was a plumber, too.

cory k

Courteous, thorough, and reasonably priced. Dave went above and beyond to ensure that my gas oven was completely repaired and safe. We have gone with this company for our washer as well. Will be the first techs I call for many years to come.

Cj Beckett

My washer wasn't draining. David called me me back on a sunday to speak with me about my problem and said he would be here Monday at 9 am. Sure enough he was here at 9 he fixed my washer (it runs great now) and didn't try to sell me parts I did not need. He could of easily cause my washer is 18 years old. I am extremely impressed with the promt, courteous and honest service. I will be sure to call Mitchell appliance for all my future repairs and recommend you do the same. And my price for the repair was very affordable.

Rick Moran

These people are very good people I was more than satisfied when I went there

Kelli Burch

My experience with Mitchell Appliance Repair was so positive. The owner responded quickly, identified the problem with my washing machine almost immediately and had it working in under an hour. He was a super nice guy and didn’t charge me a mint. If I have any appliance mishaps in the future he is the one I will call.

Pamela Avery

We called Mitchell about a leaking dishwasher and recieved same day service. It turned out the washer motor was shot and would cost more than the value of the aged appliance. Our repairman explained the issue in great detail and then gave us recommendations on dishwasher brands and best places to buy appliances in Billings. I only wish Mitchell sold and or installed appliances. Great service!

Greg Turner

You took care of our refrigerator problem. You greeted, established trust, got busy, fixed the issue & cleaned up...even putting the food back into the refrigerator! Now I call that Professionalism! Both my wife & I were impressed with your manner, friendly & courteous, you listened to our issue & took care of business! It’s no wonder to us why you came so highly recommended by friends. Thank you David for getting our refrigerator back to its recommended 37 degrees. Greg & Debbie Turner Billings, Mt.

Lynn Zavala

I called to get a dryer fixed and within 24 hours had an appointment and dryer fixed. Taylor was very professional and was very conscientious of the Covid -19 precautions. He wore a mask, washed hands twice while here servicing and wore gloves while working. Thank you!

Brandi Simpson

Our dryer stopped working on a Saturday and I wasn't sure if I should just buy a new one or if it was worth trying to fix it? After a call with David, he was able to identify the most likely problem over the phone, and said he could stop by Monday morning with the part to fix it. He showed up on time and not only fixed the original problem but spent extra time cleaning out the lint and doing overall maintenance on the dryer. It works perfect now!

sonya d

My May Tag washer would not drain, and the door was locked. After waiting a week for a washer repairman, I called Mitchell Appliance on a busy Monday and received service the next morning. After taking the washer a part, the problem was found and repaired. The washer works even faster now; and the price was reasonable. I will use Mitchell Appliance again.

Tom Senn

Best Service Ever. Very prompt, fixed my dryer right the first time. Even used a part I purchased and never complained about it...Glad to do it. If and when I an appliance serviced they will be my first and only choice. GREAT JOB MITCHELLS! THANK YOU!

Joe Smith

Very responsive company. Scheduling an appointment was easy and timely. Technition clearly knew what he was doing, was professional and paid attention to detail. Had us up and running in about 30 minutes. Without hesitation a 5-star experience. (Microwave repair)

Lynn Etta Ratcliff

Mitchell Appliance is very responsive, reasonably priced and I would highly recommend them for all of your appliance repairs. David went above and beyond to take care of all of our needs - with a glad heart and smile.

Mark Lynde

These Guys are AWESOME!! Have been doing my appliances, Love them. Very Professional, Affordable, and Personable!! ( I would do more stars if they let me!! ) Bravo Mitchell Appliance Repair!!!

Miranda Jellison

Taylor came by my house to work on the dryer. He knew the issue right away & was very friendly and professional. You won't regret it if you call Mitchell!

The Massage Company Billings Massage Therapists

Our washer/dryer combo machine wasn't drying our face cradles and towels like it should. Taylor did an amazing job fixing our drying part of the machine! We will definitely be calling them if we ever have any problems with our machines.

Brian Weid

David and his son were prompt and courteous upon arrival. They ran my washing machine through some test and it passed. All in all they were in and out in about 20min. Definitely worth every penny knowing that our appliance works properly. Will definitely call them again, thanks guys.

Vicki Johnson

Customer service was wonderful. Friendly and efficient. It's not always easy to find this these days. Showroom clean. Not a lot of inventory but got what we needed. Thank you!

Jesse Harris

Taylor fixed my dryer today. He was kind, efficient, and price effective! Two thumbs way up. Will ABSOLUTELY use them again!! ❤️

Rick Gehweiler

They got my washer repaired the same day I brought it in . Just great service and very friendly. Will never use anyone else.

Melissa Morford

I highly recommend this company for down to earth, friendly and knowledgeable people. I had a problem with my washing machine and they diagnosed a big issue. Even though it turned out to be not worth the money to fix it, they had suggestions for solving my problem. I will definitely call them in the future.

Michael Schmidt

Great appliance repair men! David and his son were very prompt to our service request, polite and professional. Mitchell Appliance Repair will be my go to repair men on all future service calls.

Anette Job

They have great used appliances and are very knowledgeable.

Tamara Montierth

Just bought a refrigerator and a stove from Mitchell's the employee was absolutely friendly and helpful with everything and I got delivery will use them again

Dan Eggen

I have used Mitchell Appliance Repair twice in the past 3 months for my dishwasher and cloth dryer needs with great service and response time. Will call on them again for future repairs!!

Lisa Lewis

Fantastic service from Mitchell Appliance! They were able to find the problem with our refrigerator and get the job done! I will definitely call Mitchell Appliance again if any of our other appliances need service!

Shannon Stone

Extremely prompt and very pleasant! They fixed my dryer and I would call them again any time.

wertymerks

Great place, good people and they have appliances too

Miranda G

Helped us with a gas oven issue and a front loader washing machine. Both were minor issues that were fixed quickly and confidently. I highly recommend their service.

Barby Schnetzer

They called to ask if they could come early, asked if they needed to mask or not, was quick and professional and fixed the dryer in no time. I was completely satisfied with their work.

Sheila Wilson

Top notch service and good quality used appliances. Great staff, a pleasure to do business with.

Joni Oswald

Same day service for broke dishwasher. Very courteous, efficient and genuinely nice people. Did a thorough job and cleaned up once job done. I will use them again.

Erin Walker

I had a broken dishwasher and they were able to come the same day to check it out. They were very professional, friendly, knowledgeable, and helpful. I would recommend them to my friends.

Tyler Munson

Mitchell Appliance is my go-to appliance repair company. They are kind, professional, respectful, informative, and very trustworthy.

Gerry Rhoades

They show up when they say they will, very thorough and quality work. They clean up any mess they make. I won't be calling anyone else for appliance repair in the future.

Linda Mills

I highly recommend Mitchell Appliance Repair. They are super nice, extremely knowledgeable, very prompt and do a great job. All around great service!!

Charlie S

Great service. Polite, prompt. I have rentals and I use them for that and my own personal appliances. They r great

J Kunz

Came promptly, next day after called and had all of the parts in his van ready to go. Taylor was very professional. Will use again if needed. Thanks you.

Melissa l

Great to work with! Very knowledgeable, professional and polite. No run around, just the fix and in weeks faster time than the competitors!! I would recommend them anytime!

Michelle Troyer

Had a bit of a issue with this repair job, but David called me and worked it out. He is a good communicator, and I believe he cares about what is just and equitable.

Kevin McBride

Great customer service with Mitchell Appliance. They get things done right, and my recent experience shows, even when they don't, they make it right.

bradley hawley

Excellent service. Fast and very courteous. I highly recommend Mitchell Appliance repair.

Marci Nelson

Very responsive! I called for a repair and they worked with my schedule. They don't give windows of time, they give a specific time. They called when they had an earlier opening and were very prompt.