Reviews of Spichers Appliances & Security. (Appliance Store) in Baltimore (Maryland).
Spichers Appliances & Security
13427 Pennsylvania Ave, Hagerstown, MD 21742, United States
Description
Information of Spichers Appliances & Security, Appliance store in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Spichers Appliances & Security
Sunday
Closed
Monday
8 am–7 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–7 pm
Saturday
9 am–4 pm
Popular times
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Reviews of Spichers Appliances & Security
Rajeana Lammers
My husband and I had a great experience with Spichers Appliances. The sales people were professional and helpful, without being pushy. They all are very knowledgeable about each brand. Their prices are also very competitive. They were honest about shortages and delays due to supply chain backups. We were able to get our refrigerator, oven, microwave and dishwasher in a timely manor though. The delivery guys were great as well! Professional and friendly and knew what they were doing! We will definitely return to Spichers for future purchases!
Weslie Johnson
If you are looking for a no haggle and professional company go no further. I stopped in to browse and was immediately assisted but not pressured to make a purchase or decision. After a few weeks I returned as my appliances were in need of being replaced. My awesome salesman Garrett was great about confirming I didn’t want to look further and reviewed the items with me again. He made both my intersections extremely seamless and I was quickly set with delivery dates. When delivery time came I was contacted multiple times to confirm and the installers were great and efficient. They again went over my product and made sure I didn’t have any issues. Highly recommend them for your next appliance needs.
Keith Kibler
My wife and I purchased a microwave and we were in the store 30-45 minutes total. We purchased and set up a delivery/installation date all in that short time. I received texts from the automated system letting me know our time window. I received a call from the crew 15 minutes before they got here that they where on their way. I received another text when they actually arrived at the house that they were there. My purchase was small but I felt as though it was big and important to everyone involved. Thank you for the terrific service all around. Everyone was very pleasant to deal with. What a Great experience.
Donna Stonerock
Our new washer and dryer were delivered and installed. The deliverers were very professional, had a positive attitude and very courteous! I would not hesitate to use them again and would definitely recommend them to anyone!
Tpau712
Very pleased with our overall experience at Spichers. Great Salespeople-- Not pushy Very Knowledgeable-- Quick DeliveryExcellent delivery personnel -- They were efficient and took the time to give a quick tutorial on my new washer and dryer. AND they service what they sell. No calling a 1-800 number .... Will definitely go back to get my next appliance there!!
James Itell
Great experience working with Rob Smith! Dryer kicked the bucket three days before Christmas. Called up Rob to see what options we had in replacing the washer and dryer. He was able to make a few recommendations on units. I was afraid with the holidays and backlog of supply, that we would be several weeks before we would see the new unit. Spicher's delivered the units yesterday and installed everything. It was easy, fast, and communication was great. Better prices then the big box stores, and superior service.
Terri Brown
I was in need of a refrigerator after ours stopped working and it was recommended I call Spichers Appliances. From the moment I had contact with “old John” through the entire deliver experience I couldn’t have asked for better personal service. Shopping for appliances that must fit into existing spaces comes with many challenges and also finding something in stock. I will be shopping for a dishwasher in the next 6 months and I will go directly to Spichers! Great personal attention with reasonable prices, that’s what you can expect!
Karen Luther
In the past week, I placed an order online with Spicher's for a "garage-ready" refrigerator. It was on sale - an easy way to order; a salesman called me almost immediately (Mark R.) and was very helpful and accommodating. He informed me that the black would take a few weeks to get in and delivered but they had white in stock which still suited my needs since it didn't have to match anything in my garage. It was delivered today; an old fridge was removed from my basement and all was handled expeditiously and no muss or fuss. Thank you....would not buy an appliance from anyone else. They have the best service!
Ruth Smith
The two young men that delivered our washer and dryer were right on time. They were very caring with removing the old washer and dryer. We never had one issue as to how things were handled. I have had a refrigerator and a double oven delivered also about a month ago and the guys were just as good. I would not get appliances from anyone else.
Jennifer Harbaugh
You start with their knowledgeable sales person/team. We’ve worked with John (Hagerstown location) several times over the years and he’s always answered our questions with honesty. We’ve never felt pressure to buy, but have always felt informed. Our most recent purchase was a new upright freezer, since our 8 year old Sears brand’s compressor went out, it was just delivered by a courteous and professional team. End to end a great experience. We will buy all our appliances from Spichers.
Heidi Frye
We needed a new refrigerator and stove. The staff at the store in Hagerstown was so helpful, patient, and kind. They steered me to the best deals in the store based on my needs and preferences and did not try to sell me on the most expensive option. Great selection of appliances for varied budgets. I highly recommend you shop at Spichers and forget those big box stores!!
Fay Moore
Spichers appliances offer great service and value. My appliances have been long-lived. When my 20+ year old refrigerator died, they worked with me to get a replacement quickly. Always very customer oriented.
Alan Eichelberger
Went to Spichers store looking for a new over the range microwave. Kevin approached us to ask if he could help. He asked about our uses with a microwave and suggested the one we ended up purchasing. We decided to let Spichers install the new one. We chose a day and two installers came the exact time they said they would be there. They removed the old microwave and installed the new one in a very reasonable time and did a professional job and they took the old one with them to recycle. The two installers were very courteous and professional, asking if I had any questions before they left and left the kitchen as it was before. I buy all my appliances at Spichers for this reason
Casey McKinley
Knowledgeable, attentive staff on the showroom floor. Prices were comparable to big box stores with the advantage that you are dealing with folks who know what they are talking about. Fast delivery and good installation service. Went way above my expectations. I will be returning for future appliances!
Joseph Strite
Great deal on refrigerator. Was as good or better than Lowes. Salesperson was great. Delivery people were careful, very pleasant and friendly. Definitely would use them again.
Deb Martine
Great experience from point of sale to delivery. But local - you get quality customer service which is a huge plus compared to big box stores. Prices are comparable to Lowes or Home Depot; sometimes lower.
Maryann Weber
We received our refrigerator today and the delivery team was very careful bringing it in. Set up was very quick and they explained everything very well. They moved our old refrigerator to the garage for no extra a charge. Department stores add an extra charge for that service. Very pleased with delivery.
Cathy Blair
Just had my first experience with Spicher's here in Hagerstown. I can't begin to say how nice our experience was! We woke to our current upright freezer not working, we were already losing food. Looked on their website for options, called to inquire what was in stock, paid for new freezer over the phone & it was literally delivered within an hour!! Now that is what I call service! The delivery guys were excellent & very professional to deal with as well. I will be a Spicher's customer from this point forward. Thank you so much for being so quick to help resolve our issue.
Kathy Jenkins
The delivery men, (Mike and T.J) we’re very nice. They took great care of everything from moving the old appliances out, to installing the new ones. Thank you both so much!
Phyllis Shafer
Best salesman. Best service/delivery men. Polite.
Prices are just right. With big box stores your don’t get the service Spichers has.
Chris Clark
Worlds above Lowe's & Home depot. All around great experience. We especially appreciate the accurate delivery window and professionalism.
Julia Barto
The purchasing and installation of my washer and dryer was easy and pleasant. I am so happy for my new appliances.
Maureen Baker
Wonderful! Great customer service from start to finish. Delivery men were very professional too. Great experience will definately be a returning customer!
Kimberly Lewis
Love Spichers, they arrived when they said provided a window of arrival and advised when they were 15 minutes away. No complaints awesome service.
Tony Taylor
Shopped online and Spichers had the refrigerator we wanted in stock Ultimately chose Spichers because they are a local company and we couldn’t find a better price. Their customer service was beyond great and they were able to deliver the fridge right away since our old fridge died. All of the staff were very courteous and helpful from our salesman to the installers. We would recommend Spichers to everyone.
Kaylene Hawbaker
Very nice people to work with. Called in with questions, took the time to answer them and help me decide on a washer/dryer set. Even told me about a sale coming up!
Delivery guys did a great job too!
David Crouse
We recently needed to replace our refrigerator. We were very pleasantly surprised to be able to get a new one delivered and installed the same day. The installers were great! They were very pleasant and friendly. They added a water shutoff for the ice-maker and replaced the old supply line.
This was a very positive experience.
Gretchen Pisano
We had heard great things about Spichers but we got to experience their great reputation first-hand this week! We found ourselves unexpectedly in need of a refrigerator (our LG broke after only 6 years and the repair was so expensive that purchasing a new refrigerator made more sense). Due to a flat tire on the way to Spichers we arrived 20 minutes before closing time. Our salesperson, John Steinla, could not have been more gracious. He patiently guided us through what was available given our "wish list" and was totally transparent with stock situations and lead times (2021 is not a great time to need a major appliance). We walked the Spichers floor more than once while John helped us weigh our options. We left that evening with three models we were considering and all of the paperwork we needed to make a fully informed decision. The next day we decided to move ahead with purchasing a floor model (so refreshing to find companies who are willing to sell their floor models) and the 5 year warranty. The make things even better Spichers was able to deliver and install the refrigerator 2 days later. The installers were friendly, professional, and competent and reassured us that if we should experience any issues Spichers would immediately send somebody out. From start to finish we could not have wished for better service. We have a new refrigerator but more than that we have a trusted source for future purchases.
Robin Reeder
Ordered Washer & Dryer. The appliances were delivered on the day scheduled and installed. The process was easy and the installers were great in handling the appliances with care and they explained how to operate them. Couldn't ask for more ... everything was excellent.
Linda Eyer
Your delivery’s team was scheduled to deliver my washer between 9:30-11:30 am. I had a medical appointment at the time they arrived, so I missed them. They were kind enough to return later in the day and make the delivery on the same day. So much appreciated!
Marty Brown
Delivery was early which worked for me. Installers were very helpful and went out of their way to take care of my home while they were here. One of the installers had a great sense of humor and actually made the process fun! I’ve always purchased from Spichers and would recommend them to everyone.
Ronald Stitely
Our new washer delivery was excellent. Spicher's was on tome and left everything neat and clean.
Jenna Stepler
Delivery went smoothly but I gave 4 stars because in my delivery summary it has “proof of delivery” with my name and a signature box. The signature there is not mine nor was I asked to sign anything. For legality purposes I rated 4 stars but otherwise delivery was quick and efficient.
Patricia Sipes
I just love Spichers
I will be getting all my appliances from them I got my washer and dryer from them This time I got a refrigerator from them and the delivery guys are so nice. In the near future I plan on getting some more stuff from them.
Meghan Baker
They came within the time frame they said they were coming. They had the old oven out and the new one in within 20 minutes. Very efficient and friendly.
Stuart Kravits
The delivery and installation was by two very well informed techs
No issues and I would highly recommend using Spichers for all your appliance needs.
Kimber Kimber
We had a great experience with Spichers. They delivered on time and the delivery guys were very polite and very helpful.
James Miller
This transaction confirms why I only buy appliances from Spichers. Sales and installation experience were both excellent.
Effleurage Spa
Kevin was amazing with the purchase of my new washer and dryer set. He is incredibly knowledgeable and helpful. I did this transaction over the phone and he explained the details and features, according to what my needs which helped me choose without having to see them. I am in love with these beautiful machines! The delivery was smooth and easy. If you are searching for appliances choose Spichers. It is so much easier to work with someone that knows about what they are selling.
Pam Sharbonda
My experience with Spichers has been nothing but positive. Everyone from the sales person (Mark Reeder) to the delivery guys have been nothing but professional, helpful and nice. This has been the only company I have dealt with since moving to this area who did what they said they would, when they would. I highly recommend Spichers and when I'm ready for a new dishwasher, I'll be back! Thank you so much!
Gary Parsons
It’s my first time shopping local at Spichers Appliance and am so thankful that I did. I first considered Lowes but after checking at Spichers, I found a better price for the microwave and better service of installation. I will most certainly return for my next needed appliance. Oh, did I mention, the install was great. Thank you Spichers Appliance!!
Gregory Coble
We had an outstanding experience from start to finish - great expert advice on the appliances to fit our needs, the communications leading up to the delivery and the delivery/installation itself. Everyone was professional, nice and respectful.
Vijay-Kumar Solanki
Great Service, and quick and free delivery of my new Portable Dishwasher! Free set up and only $25 to haul my old one away. Also matched the lowest price. I paid on a Thursday and got it delivered the following Monday. Others delivery times were much longer.
Will Wynia
It was a pleasure working with this company. They actually had stoves in store and I didnt have to wait months to get it. They delivered and installed my stove and vent hood. Definitely will be going back the next time I need to purchase a new appliance.
Ashley Custer
Excellent customer service. Great products. Competitive pricing. Speedy delivery. But what I appreciated the most was the fact that I was running late to make it to my house for the delivery and the driver & his helper were both patient and kind! Thank you so much!!
Alan Harshman
Took exactly 3 months to receive our refrigerator once ordered. Not Spichers fault, it was a supply chain issue. The delivery team bent over backward to accomplish the delivery and installation. It had snowed the night before and they had to deal with an ice covered sidewalk and steps leading up to our house. They were very professional and respectful of our house and furnishings.
Lisa King
I went to Spichers to purhase a washer and dryer on a Friday. They where able to deliver by Monday. The sales person we honest (which is rare these days) and polite.
No covid back orders here. Love, love this place.
Washer and dryer are running great so far with the three loads I have completed 🥰
Rick Norton
Bought a speed queen washing machine from Spichers. Very few carry that brand washer and they had the best price.
"Great brands at Great prices"
I was able to buy it over the phone without needing to go into the store. "Convenient"
The sales person was able to answer all my questions.
"Knowledgeable Staff"
The washer was back ordered and the sales person contacted me when the washer was in and delivered the washer the next day.
"Great Communication and Speedy "Delivery"
I like that they do their own delivery's instead of using a third party.
The delivery team was careful and courteous.
"Professional"
John Bellistri
Spichers did a fabulous job from start to finish. Mark Reeder my sales person was knowledgeable and honest.
The install team was accommodating and did a wonderful job.
Thank you Spichers!
Casey Bowman
Great service and great prices! Our 26+ year old dishwasher finally gave in, so we decided to upgrade it-along with our microwave and fridge. John Schlotterbeck was very knowledgeable on all of the available options. He helped me find exactly what I was looking for, and didn't stop researching options until we could find matching appliances across all 3 that fit perfectly in the spaces I have available. The dishwasher and microwave were delivered and look amazing!
I highly recommend Spichers!
Shonda R Cummings
I had originally ordered washer and dryer through Lowe’s and my delivery date kept getting cancelled by manufacturer.. cancelled that order and went to Spichers on Thursday they were super helpful. They had inventory in stock and since they do their own deliveries was in my home Wednesday of next week.. that’s with Labor Day being that Monday!!! Delivery folks were great and very polite as well. Will get all my appliances from them from here on out!!!
Shawn Peno
We prefer to do business with local businesses and Spichers was a perfect fit. John was great. Listened to what my wife wanted, did not push a different item, showed her exactly what she was looking for (washer and dryer), very fair price. Delivery was spot-on. Good to do business with.
Sally Reid
Our refrigerator died on Tuesday afternoon. Called Curt Spicher at 2 p.m. He had a serviceman here by 3 p.m. Compressor and condenser shot. Estimate of $1000 for parts and repair. Decided to buy new one. Met Curt the next morning at the store at 8:15. Selected a new refrigerator which matches the rest of our appliances. It was delivered and installed by 9:30 that same morning and the old one was hauled away. NOW THAT'S SERVICE!
Andrew Clemmer
Had our refrigerator starting to fail and within 1 business day we had found a replacement. Sales staff on top of latest and greatest technologies and were super friendly and meet our every need, without trying to up sell. Spicher’s delivery is were they get the A+++ rating . They gave us a delivery day and confirmed by text. The day before they gave us a 2 hour window for delivery and 15 mins within that window they texted “on the way”. Unboxed, hooked up and took all the trash and old unit. That’s WHY I will always choose Spicher’s …service service service. Well done. Thanks
Julie Fritsch
Rob Smith did an excellent job with communicating when the appliances that I ordered were available, and also did a great job coordinating the delivery and installation (there are 2 steps!) with my tenants in my investment property in Inwood, WV. Since the property wasn’t local, it took a bit more coordination and it all went very smoothly. The quality of the appliances are top notch as well as Rob’s customer service. I highly recommend Rob Smith and Spichers appliances for all your needs. The selection is huge, from wine refrigerators to washers and dryers and everything in between.
Laura J. Martin
We have purchased a refrigerator and washer from Spichers, and we will use them for future purchases, as well. We've also had appliances serviced and have always been pleased with the work. Brady and Danny did a fabulous job delivering and installing our new washer. We are very grateful to have a fantastic, local appliance store to keep our home running smoothly. Thank you, Spichers!
Cathy Hoffman
The installation/delivery men were professional, on time w/in scheduled delivery hours, were very knowledge of the dryer ordered, very quick w/the installation, tested it & provided user instructions.
The sales rep. Old John that I ordered the dryer from over the phone was excellent, knowledgeable & very friendly, he immediately sent me a complete and accurate invoice by e-mail of the ordered dryer.
Overall I am very, very satisfied with the total experience, and I will definitely use Spichers again for any future appliance needs.
Great Job, and thanks for the excellent service.
David Hoffman
Daryl Lehman
Our fridge shipped sooner than projected and was delivered and installed promptly. And the moved our old one to the basement. Roger and Garrick did a great job!
Christine T
Spichers will now be the first place I look when we need an appliance! Recently we purchased a new washing machine and we couldn't have been more pleased with our experience. Customer Service is top-notch; emails or phone calls are answered promptly. Prices are slightly higher - and some times identical - to prices at large home improvement stores. Selection is very good, especially now with shortages due to Covid. I would highly recommend Spichers if you are looking for a new appliance.
P.S. Special thanks to Kevin who recently assisted us with our purchase of a front load washer.
maria canora
The installation crew was awesome. Three gentleman, kind, helpful, went above and beyond. Really appreciated their genuine kindness. Quality and customer service all the way. Thank you!
Toni Metzger
Great experience with Spichers purchasing a new fridge. Salesman Rob made it super easy over the phone. Delivery was smooth! These guys were very careful and extremely detailed with the set up. Very polite and friendly as well. Will be buying my next appliance from Spichers!!
Marsha Kessler
Our experience of replacing fridge, stove and microwave went so smoothly and without problems, I couldn't believe it. Our salesman (Old John) was knowledgeable and went out of his way to help us find what we needed. We knew in advance that retailers are having a hard time getting inventory in appliances, so we expected that it might be a million years from now that we would have our stuff. As it turned out, everything we wanted was in stock and in less than two weeks, new appliances!
The guys who delivered and installed the appliances were likewise knowledgeable and helpful. The previous owner of this house must have had someone with little know-how install the appliances. The Spichers guys had to do a lot of electrical work to get our things installed, but they did it and the work was well done. They were courteous and helpful and we appreciated their comments and observations.
A first rate experience for us!
Deb Hebb
So happy I went to Spichers for my new refrigerator. Mine died and I was desperate to get a new one right away. They were so accommodating that I cannot say enough.
Kathy Worthington
The delivery this morning was handled well by 2 gentlemen. They were quiet, efficient and polite. I got the message they were on the way, and they arrived in a timely way.
GregandSue Berezuk
This is the second appliance I purchased at Spichers. I was able to check what was available on line before going in to purchase the refrigerator. Both times the salesman was very thorough and knowledgeable about the appliances. I also purchased a service plan. The refrigerator was delivered on time and very carefully installed. They also were able to replace the valve so the ice maker would work.
They were efficient and friendly. I would highly recommend a purchase at Spichers!
Gerald Ocker
Salesman was very polite, delivery went smoothly, technicians were kind and efficient.
Lucy Blanchard
I purchased a washer and dryer from Spichers. The salesman I worked with was very helpful and arranged the purchase and delivery over the phone. The installers were very courteous and respectful of my home and installed the appliances quickly. Since I just received the appliances, I have not yet experienced a service call with them. I highly recommend this family-owned business.
Ronda Nichols
Great company, always helpful and most importantly they will service anything they sell, unlike the big box stores.
william fiedor
I was looking for a new stove and decided on the make and model that I wanted. Looked at a big box home goods store. When I went to see if they had the model, it was more than what was on the internet site and I would have had to wait until March to get it. Looked at Spichers internet site and they had the same make & model at a reduced price, chatted on line and then called the store. They had it in stock and delivered it within a week. Very satisfied with the whole process.
ItzJackyboy Official
Salesmen were great. Greeted quickly and then referred to a colleague that had helped me on the chat line. Andy was perfect- low pressure, very informed, friendly and helpful. Really nice show room with lots of selections and online services. Way better than big box stores and NOT more expensive. Delivery was on point and those guys were great also- called on their way, took all the packaging and old unit.
Jaime Glenn
Dennis was wonderful to work with. He was knowledgeable, friendly and very personable. He made the whole process from start to finish a total breeze. We will definitely be Spicher’s customers for life after this experience!
Vince Peterson
Spichers appliance was one of the most professional, knowledgeable and pleasant customer service experiences I have had in quite some time. Jim walked me through the buying process and was able to answer all questions I had about anything in store. My purchase was delivered, installed on time and my old appliance was taken care of by Spichers. Knowledgeable staff and reliable service of this kind is hard to come by these days.
lisa bailey
We needed an appliance for a very specific purpose. The employee immediately knew what we needed and took us right to it. Decent price, and it was just delivered. Courteous, efficient, helpful delivery team. Absolutely recommend this company.
Karin Burke
Most pleasant appliance shopping experience I've ever had. Brent listened to what I was looking for in my new refrigerator and helped find one that met my needs. He promptly arranged to have a quick delivery so I didn't have to throw away a bunch of food. No pressure just good service. I will definitely go back next time I am in need. Exceptional service and very competitive prices. Dont waste time in the big box stores!@
Ed Binkley
Salesman Mark was super nice. Answered my questions and knew the products well. Pointed me to a better option that saved me a little money. It was delivered and installed a few days later. They were also nice and efficient. Will go to them for my washer and dryer.
Tina Johnson
We had an excellent experience buying from Spichers Appliances! We were referred by a friend, and we were not disappointed! We got expert help in selecting which appliances would work for our home from John, who was friendly and prompt in returning emails and phone calls. Their prices were competitive and they had a good variety in stock. We purchased a refrigerator, a microwave, and an induction range, which we love. Mike and TJ came out to install the appliances on time as scheduled, and were incredibly friendly, efficient and skilled. Even with lots of snow in our neighborhood and on our driveway, they cheerfully moved the new and old appliances and wore masks the entire time. We highly recommend Spichers to anyone looking for a high value experience!
Carol Dyer
I recently purchased a new dishwasher from Spichers. The salesman was friendly and informative. Within 5 days I had the new dishwasher and it was installed. I have bought all my major appliances from Spichers .
Maxine Medaglia
The salesman (Mark Reeder) made great suggestions and we knew that the stove we ordered was just what we wanted even though a model wasn't on the floor.
Delivery was quick, efficient and removal of the old stove was a great help.
We hooked up the gas line and were cooking in no time!
billy hann
Great price, friendly sales associates, no-hassle shopping, told the associate what I was looking for & what price range, he helped me find the one that was to my specs. Will definitely shop there again. Delivery staff was great also, answered the questions I had. Definitely a great experience shopping and doing business there!
Alison Kretzer
Product arrived as ordered. Great customer service from the store, as well as the delivery people. I highly recommend Spichers to anyone who needs to buy an appliance.
GW Rohrer
We’ve been dealing with Spichers Appliances for 50 yrs and have ALWAYS been most pleased with their line of products, delivery and services. Today was no exception. The delivery was prompt, on-time, and professional.
HEATHER HAMILTON
Our freezer stopped working and I called them the next morning as soon as they opened. We had a service technician out that same day. Our freezer was not repairable so we purchased a new freezer over the phone that same day. Less than a week later the new freezer was delivered. Everyone was very nice and helpful and the entire process was fast and easy.
Jim Turner
Working with Spicher’s has always been an easy experience. I’ve built a relationship with Kevin my sales rep and he gives me great advice and answers all of my questions. I will never buy from a big box store again. Their pricing is spot on and their delivery folks are friendly and extremely careful and considerate. Do yourself a favor and just go to Spicher’s. I wish someone would have told me that 20 years ago and I would have saved myself a lot of frustration.
Elizabeth Klamert
Needed a new dryer after mine broke. Found the best price here, free delivery (small add on fee for 3rd floor of townhouse), most reasonable removal fee. Delivered and installed within a week, professional and friendly. Felt great to support a local family owned business. Will use them in the future.
George Colonna
The staff was kind and knew what they where talking about when we asked them about the best washer and dryer to buy
Marilyn Mathews
I have purchased all my appliances from Spichers for the last 30 years. They have always provided excellent and quick service, if anything ever goes wrong. Their technicians are knowledgeable, thorough, respectful, arrive on time and do an excellent job at installation and removal of old appliances. Highly recommend.
Ian Ebersole
I ordered a GE dishwasher and it was delivered about 5 days after ordering and for an extra $15 they hauled off my old unit. Spichers does not install dishwashers but they do have plumbers they recommend to help you out.
The website is a little frustrating to sort through but the text to help service was great, for example I couldn't add an installation kit to my cart on the website but the text help recommended I include that I need one in the comments. After placing the order they called me back and squared up the installation kit and added it to my order.
The delivery went well but they couldn't schedule a time block so I had to wait until the day of at 8:30am and call them for the delivery schedule to get a better idea of when they would show up.
Francene Zeigler
Knowledgeable sales staff, good prices, in-house service department and set up and removal of old appliances available. We will be back when we purchase purchase new dishwasher. Very pleased with Spichers!
Kathleen Prest
Excellent experience at the Hagerstown location. We were in a pinch and needed an affordable washer and dryer within a week (at most) and they did not disappoint! The prices were comparable if not better than the big box stores like home depot and lowes. The offered free delivery, and they came with a warranty. They were sure to inform us that we could purchase the extended warranty, but it was not forced on us and we were not pressured to pay for it that day. Absolutely excellent quality of service!
Scott Rhodes
From our purchase to the delivery and install, everything was perfect. This is our 10th appliance purchase from Spicher's. Every experience is top notch!! Kevin, our salesman, was awesome!!! The installers were great. The entire process was efficient!! Always support and buy local!!
Roc S.
They gave a great price to handle installation of new washer and removal of old. They showed up on time and finished quickly.
Everything went smoothly. We were very pleased with everyone we spoke to from sales to installation.
Lee Yenchenko
Love the new refrigerator that Salesman Mr. South sold me. He was very helpful find one that was similar to what I had. He took the time to help me and wasnt in a rush.
The delivery men were on time and very good at getting the refrigerator in without scratching the refrigerator or walls, doors... They were very pleasant and moved it in a timely manner. I encourage U to get any applications from them.
Jeannine Itnyre
Spichers was there for me! Searching for a refrigerator and getting one asap was impossible. I told John what I wanted and the dimensions that I needed and even though I couldnt get the same refrigerator, I did get a beauty. The gentlemen that installed the fridge were friendly and gave me information that I needed to get the fridge up and running. I'm very pleased with my purchase and the service I received!
Mark mills
It was great meeting the staff and talking with them today very nice people thanks to them
Dawn Hamilton
For over a decade we have bought all our major appliances from Spichers in Hagerstown. They have have a great selection of brands that are priced competitively and the customer service is outstanding. Our appliance was delivered 3 days after we bought it. Lowe’s told us it would be 3 weeks.
Maria Bresette
We have Used Spichers for Years for Our Appliance Needs. Spichers is Reliable, Fair and has a Staff that is Knowledgeable and Friendly. We couldn't be More Happy with Our Transactions with Spichers and the Aplliances we have Purchased.
mark jorgensen
We bought a dishwasher from Spichers and they delivered it for us. We will never buy any appliance from a big box store ever again. The salesman Mr. Lawson was most helpful and even told us of a Plummer who may be able to install it on the same day. The gentlemen that delivered our dishwasher were two of the nicest men you would ever want to meet. I can't say enough about this store. They make you feel like they care about you and what you want to buy. We wish we knew about them years ago.
Cristina Pfeifer Hill
Excellent service at store and in home. Thank you to the excellent saleman, Rob Smith. He was very helpful and knowledgeable. Deliveryman were very prompt and professional. They installed my washer/ dryer quickly and sent out the warranty for me. Thank you!
emily hynes
My salesman, (Old John) provided outstanding service. He was very knowledgeable about the products, and extremely helpful making recommendations. My stove was delivered and time when they said it would be. Thank you for the great customer service
Alethia A.
Spicher's Appliance & Security is top notch on customer service and appliance servicing.
I recently made my first purchase of a large appliance with them and am pleased to know that they have all in house services from delivery to appliance repair. That means no third party!!
Zach Fields
I was able to get the freezer I wanted, at the price I wanted, when I wanted it, and with better service than the big box stores.
Peter Grau
Our salesman Mark was great. Honest and trustworthy. Knew what we wanted and we got the freezer in 72 hours. After waiting six weeks for a freezer from home depot we gave up. I'm a Spichers customer for life.
Bob Nicholson
On time delivery , and very knowledgeable about the installation. Very satisfied.
Steven Pryor
Within the last few months I purchased the following appliances from Spichers: portable dishwasher, washing machine, and refrigerator. Dealt with a number of the salesmen from Spichers for these purchases and they are all Friendly, outstanding and knowledgeable about their products. Good luck with finding a knowledgeable salesman at the box stores. Unfortunately the refrigerator we initially received from Spichers would not seal properly when we had the door switched to the other side to open to the left. Spichers came, picked up the refrigerator at no charge, no questions asked and promptly delivered another refrigerator to us. I read a number of reviews from the big box stores where the Box Store would not pick up the defective appliance, it was the customer's responsibility to return it. I compared prices with Spichers and other stores and they all are pretty much set prices on all appliances. Here is another reason I chose Spichers over other stores - Spichers will repair/service all appliance they sell. Trying to find someone to repair appliances these days is difficult not to mention expensive.
Sonny and Donna Myers
Spichers customer service and installation team are hard to beat. We have purchased three appliances from them thus far and will continue to rely on them for excellent service and pricing. 5 Stars!
Taffie Finfrock
Every step in the process was great. From help with questions in the store, to my order over the phone, scheduling delivery, and delivery, set up and removal of my old washer. I would highly recommend Spichers.
Reuben Johnson
Nice selection. Helpful sales staff. No pressure. Rob was great!
Installation of our new appliances complete! David and Pablo did an awesome job. Fast, careful and efficient.
joann bushey
We have been buying appliances from Spichers for years,have told other people about them ,always great service we have no complaints about the company will continue buying from them when needed. Thanks for great service and special sales.
Diana Mullenix
Spichers Appliances has always been so good to do business with. If you have a problem with any appliance that you purchase from them, they are quick to provide repair service to determine the problem. If you need to replace the appliance, they offer great products and very fair pricing, They deliver the new appliance quickly, hook it up, and take away the old appliance. Exceptional customer service!
Roxanna Cecco
My husband and I have been Spicher's customers since 1999. We have purchased every appliance in our home from them. I know they will sell me exactly what I want at a fair price. Because they service what they sell to us, we always feel confident we made the right choice.
Thank you Mark Reeder. I love my new dishwasher installed today.
Jeffrey and Roxanna Cecco
Dr. K
Spichers is the place to go if you want an excellent service even when you bought appliances there 15 years ago. Can we say the same thing from big box or online retailers? Absolutely not.
I recently had an issue with the oven door. This is the oven we bought from Spichers in 2005. I called their service department. The service manager Mike quickly figured out the issue. I took the door over, they fixed the issue free of charge. This I call true service. I highly recommend Spichers for their competitive pricing but more importantly their top notch service personnel.
Tiffany
John Steinla is wonderful from greeting us the moment we walked through the door to never ending patience with my 100 questions based my my research of products and wants/needs. My family replaced all the appliances in our kitchen with GE products and we love them. John is not only patient and knowledgeable but also has excellent customer service skills. My dishwasher once installed started leaking, the night before Christmas Eve, I emailed him as it was our first use. He quickly responded the very next morning and had a Christmas Miracle... a new dishwasher was delivered and installed the very next day... yes Christmas Eve! He went above and beyond to rectify the issue even on a holiday! I can not say enough wonderful things about this company and backing their products! Thank you Speichers! The Shaw’s
Debra Hollis
Excellent sells staff. He asked the proper questions so I was able to find the perfect washer. It has every feature I desired. The delivery staff was very professional and quick. I have been buying appliances from Spichers for years and will continue to do so. They also service all appliances they sell.
Jeff Renner
Spicher's had the appliances we wanted at a reasonable price. John Steinla our was very helpful and knowledgeable about the features on each one.
Charles Gist
Working with Jim South at Spichers is always a pleasure . My wife and I are very pleased with our GE appliances. Delivery went very smooth and TJ and Mike were fantastic. Always a professional experience
Susan Bittle
The staff knows their products inside and out and guide you through every step- ensuring the customer satisfaction. The service and the prices can’t be beat. We will continue to go to Spichers for appliances and have sent many family members and friends.
Shane Heizer
Spichers is the absolute best in the business! They are friendly, timely and most importantly professional in their recommendations. It’s also locally owned, so please support the 3 generations that run or have ran a Hagerstown owned business! Additionally, if you purchase appliances from them and you end up having to replace it once its past it’s useful life, the service charge is credited back to your purchase price so be sure to take that into account when you compare to other providers such as Lowes or Home Depot—because Home Depot and Lowes won’t credit back the service call.
Micki Risner
We are happy with the customer service as well as the delivery of our Maytag washer and dryer. The prices were right in line with prices you would see from the very popular home improvement stores, Lowe’s and Home Depot but we wanted to support a local family owned business.
Spicher’s has been in the appliance (and now security) business since 1955. They know their stuff! #shoplocal #supportlocal #supportsmallbusiness #supportfamilyownedbusiness #Spichers #SpichersApplianceandSecurity
Sharon Ripple
Couldn't have been more pleased from start to finish. Sales Rep, Delivery Guys, and Installers were the best we've experienced. All were professional, knowledgeable, and friendly. Would definitely recommend the Spicher Team.
Rose Bartz
Having used other big box stores less successfully spikers is my first choice for any appliances. The deliveries are done properly, the set up is done with care and excellence and best of all the appliances arrive in excellent condition.
Sidney Shusterman
Choosing a new washer and dryer was easy! We had a sales person who knew the machines and explained the best value for our needs.
On the day of delivery we received a call letting us know the arrival time. The modification to change door location was accomplished and when the installers left they took the old appliances and there was nothing to clean up.
Wayne Williams
Spicher's salesman, Jim South, was very knowledgeable of the various refrigerator products.
I needed a specific size in order to get a new refrigerator into the house. He found several models that would work and I decided on a Haier.
Delivery was arranged and their crew handled the delivery and set up exceptionally well.
All the appliances in this home have come from Spicher's over the years. The GE refrigerator being replaced, was purchased from Spicher's in1987. Their excellant sales and service reputation continues to this day.
A Woogie's Love
Called for a replacement part for a dishwasher. They were so helpful, but it was going to take a few days. When I explained the situation, they didn't hesitate to recommend a competitor that may have it in stock. These guys are the type of business that you want to support!
Connie Popkins
I went there because my husbands coworker recommended Spichers. He recommended that we speak with John. I went there and ask for John but John was not there that day so Jim approached me and ask if he could help! I said yes sure. I left from there with some information and told him I would look around and compare prices. Last Saturday my husband and I went back and decided we would purchase some appliances. We were in the process of filling out the paperwork and I ask Jim if we could get a discount since we were purchasing 3 major appliances?? He’s response was “we are not Kmart”!! He then good very rude. He then went on to tell me that they charge 15$ for each appliance that is hauled away. I ask him after he said that if they could wavier that 15$ per appliance fee he very rudely said NO. I said to him ok then I will walk away. He then rudely got up with my papers and walked away from me mumbling. I looked at him and told him you are very rude and I wanted my papers back and would go somewhere else. He tried to not give me my papers back but I grabbed them out of his hand and took them. They had my information on them and he had know right to try and keep them. We did go back and spoke with John another salesman which was an awesome salesman. The moral of the story is. If you go to Spichers do not deal with JIM. Then yesterday 2 of my appliances were delivered and he called me and said I had to pay for the 2 removals which I already paid that to John. He said you never turned in the application I said yes I did. I went through John and not you!
Patricia Peterson
We purchased a Stove and a Refrigerator. The sales man Nick was very knowledgeable and Professional . The delivery gentlemen were very careful , courteous and professional. We love the new appliances. THANK YOU ALL !!!!!
Melanie brown-w
they know what they are doing!!!! Was in the process of buying a water and dryer from home depot and thank goodness i didn't buy from there, cause the dryer never would have fit in the closet it was going in. Spichers told me the same dryer that I was gonna buy from them wouldn't fit. Home depot never told me that. Boy did i learn my lesson. Always buy from people who know there inventory!!! It was also the same price at home depot, give your money to small business. Thanks Spichers. I will buy from you again.
Joyce Moore
I had to order my appliances online from Spichers for delivery to a home I was building. Jim South provided me with outstanding service. Appliances were as ordered and delivered and installed right on schedule. I highly recommend them for their superior service and pricing that’s competitive with any appliance store or outlet. As a new Hagerstown resident they’ll be my “go to” stop for anything to do with appliances.
Judy Womer
I knew what I wanted when I went in. It was nice because no one tried to talk me into something different. Told me about the maintenance plan, but didn’t try to force it on me. I also changed my delivery date and everyone was very nice about it. Delivery was made early so I wasn’t sitting around all day and could get started with my new washing machine.
Jerell Wright
Spichers was able to supply our washing machine after an epic fail by Lowes!!! We have also purchased other appliances from them following the washer. They are knowledgeable, honest, and on time!
Maryann Keyser
Rob Smith is my "go to" guy at Spichers! Friendly, knowledgeable, helpful, no hard sell push....just the facts. Have gone back 3 times to him and plan to go a 4th and 5th time to replace aging appliances in home that I bought.
Rebecca Helfrich
I am changing my review to 5 stars. I had previously written a review that was negative, because I was frustrated with Covid delays and how the sales dept handled it at the time.. HOWEVER, when I had questions/concerns about my new stove the manager of the service dept came out himself and answered my questions. I would definitely buy another appliance here because the service is excellent and I doubt I would have the same experience if I bought something from Lowes or Home Depot.
Amy Scriever
We have been buying major appliances from Spicher's for over 32 years. Our parents still buy from Spicher's also! We have confidence in Spicher's and would highly recommend them due to sales and service! They price-match all major big box stores. They are personable and professional.
Caci Spangler
I searched high and low for a new fridge when mine was on its last leg. I called every appliance store in the tri-state region all to be told they were all on backorder until at least March or so. I called spichers and spoke with a gentleman named Brent and he was wonderful! Answered all my questions, was honest with me about inventory totals and even worked with the delivery driver to have my fridge delivered ASAP. I am forever grateful to this place for such exceptional service and giving me a fridge I’ve always wanted! Thank you!! Highly recommend!
Steven Summerfelt
A professional and fast installation in under an hour. They spent the time to verify that the connections did not leak and that both washer and dryer would cycle through a basic cycle. Thanks!
John Cathers
Was in the market for a refrigerator and a new stove. Checked a couple of the major chain stores along with two local appliance stores. Took some time to do my research and read reviews and finally settled on Spicer‘s appliances. My main goal was the ability to have knowledgeable sales people and then most likely good servicing after the sale. Both of the local appliance stores did their own servicing which was a plus. My final visit was with Jim in the Hagerstown Maryland store. He was very helpful and we ended up buying a GE stove. We are still in the market for a refrigerator when they become available, which probably won’t be until January 2021. Will keep in contact with Jim until that time.
Melissa Phillips
Excellent salesman!! He helped me find a washer that would be able to be obtained with the current issues with supply. Very professional and efficient delivery team. Totally love my new washer
Sandee Pangle
The water on my refrigerator quit working. Dave thawed it and we thought we were good to go...not so lucky though. But he was kind and diligent and figured the issue out. I found him to be very attentive. While I am disappointed to have had an issue at all as my refrigerator is relatively new, I was very happy with the service I got from Dave. I will ask for him if I ever have an issue again, that's just how much I like him!
Andrew & Samantha Madison
Delivery crew was awesome! Sales team sold the products we were searching for. Delivery crew, specifically Roger aka Papa John was awesome. Thanks Spichers!
Bill Nethers
Ricky Holsinger did an outstanding job of getting us the appliances we wanted and had them installed in one afternoon. The two service gentlemen were very professional and performed the install tasks in record time. We utilized Spichers in December of 2003 when we purchased our appliances in our new home and had such a good experience that we returned when we decided to remodel!
Excellent choice!
Bill and Bonnie Nethers
Brian Kurtyka
Have purchased appliances from Spichers for years, including in the past month. Our usual salesman, John Steinla, has always been a pleasure to work with. From sales, to delivery, to service, to extended warranty coverage, Spichers is the best and we will keep coming back to them for all our appliance needs.
Barbara Barnhart
I have purchased from Spichers on multiple occasions. Everyone I have worked with are friendly and responsive. I have an older home with narrow doorways. The delivery team exercises care bringing the appliances in and setting them up. I plan to use them again for future purchases.
Angela H
Purchase process was simple & easy with Mark as we'll as delivery! Will Purchase from Spichers in the future when other appliances need upgraded.
Gus Glessner
We highly recommend Spichers to purchase appliances. We have dealt with them for many years. The personnel who work there are very courteous and helpful as well. Our experiences with them have been very good.
Coby Blum
WE LOVE SPICHER'S. They have very helpful and polite salesmen that will show you appliances that are in your budget and have the features that you are looking for. They do not pressure you and they don't try to upsell to items that are higher than what you told them. We bought our fridge there about a year ago, and we were just in again today to replace our range and microwave. In fact when my wife and I decided that we wanted a more expensive microwave to pair with our new slide in range, the salesman asked "are you sure? That one costs more than we discussed," but he was happy to change sale to accommodate it even after we had already purchased the less expensive one. Furthermore, the appliances that they get are built better than the same models that are available in the big box stores, but they often have the same price and free delivery so why not support a local business!
Desiray Oakman
John helped answer every question I had about my new washer and dryer set. These guys have the absolute best protection plan for appliances out there!! Not like the big box stores where you MIGHT be covered under warranty or you MIGHT be able to get your appliance fixed in the next 6 months......they carry brands that are able to be easily repaired and they will work with you if you happen to get an appliance that is a dud. This is the second time I have done business with Spicher's and I am more than pleased. They are a home town business and handle their customers as if they were friends or family. No other place can beat their prices, appliance coverage plans and their "we can fix this" attitudes!! I will ALWAYS get any of my appliances at Spicher's. They just know how to do right by their customers all around.
Kimberly Plezia
John was super helpful and super patient. The delivery guys were the same as well. We could not be there when they delivered so they were sure to give me very detailed directions as to what to do with the new refrigerator they were delivering. They locked the door on their way out. Thank you Spicher's. You came to us recommended and now I know why.
Tracy Suddith
Extremely impressed, with my shopping experience, final purchase all the way to delivery. Fast, easy and professional. Highly recommend Spicher Appliances.
A+
Greg Zuvich
I have always dealt with Spichers appliance because they stand behind what they sell. Our clothes washer was recently replaced in an expeditious manner after several service issues. Jim South, John Steinla and the delivery crew proved once again that Spichers is the leader in sales and service in the Hagerstown area. You have several choices when you need appliances, make the right choice and deal with a company that services what they sell. Buy from Spichers
Steve Robert
Kevin Lawson was great to work with through the sales process. The two gentlemen who delivered the appliances did a great job installing the appliances as well. Would definitely recommend!
S O
Very helpful staff. All their appliances can be repaired unlike when you buy from a big box store and they match pricing. Got a fridge for my mom and 4 new appliances for my kitchen. So far so good.
Cindi Black
We bought 5 GE Profile appliances from John Steinla. With this purchase came numerous rebates, one for $1200. We didn’t get the rebate card in the mail, maybe because we moved. GE’s rebate center basically said, sorry. John took it upon himself to track the rebate and then contacted his GE rep. To my surprise the rep sent us a replacement card. I thought I was out $1200!! I can’t thank John enough for all his help and persistence. Spicher’s is an honorable business, in which customer service is top priority. Thank you so much John 😃
Christina Sudek
Great deals, excellent sales, delivery, and service. We have had a great experience overall. No complaints, everyone is friendly and caring. The kind of service you don't get in the big chain stores. I highly recommend to anyone looking for new appliances
Michelle Finafrock
We walked into Spicher’s Hagerstown one afternoon. I had researched washer/dryer sets for about a week so I had an idea of what our needs were. Mark greeted us and answered the questions we had. We were so satisfied with what we were presented with that we walked out having made a decision. The set was delivered the following Tuesday by a knowledgeable crew. We’ve always been happy with Spicher’s in the past and judging by this purchase they’re still our go to place if something breaks. (The last time we purchased a washer/dryer was in the 90’s).
Sandy Boward
We've been clients of Jim South for many years. He has never given us any reason to shop anywhere else. He has always been very professional,knowledgeable and extremely helpful. I can't imagine working with anyone else.
Gregory Keihl
This is my go too for appliances. They service and deliver what they sell at reasonable prices. Any time I have had an issue they came out same day and fixed me up for less than what I had expected to pay. Thumbs up!
Kris Chambers
Salesman was very knowledgeable and helpful. Delivery was scheduled within one week. Only complaint is the delivery and installation fee is high considering it took all of 10 minutes to install
Therese Peterson
Experienced salesperson, inventory available, good pricing, & on time delivery. Friendly & professional staff. It’s a pleasure to support a local business such as Spichers!
Carol Kinsey
So easy to deal with, deliveries on time, good communication, as a rental property owner I am able to order appliances, & e sign & have delivery scheduled within minutes.
James Wolfensberger
Knowledgeable/friendly sales staff. Purchased in stock refrigerator at 11AM. Delivered the same day at 3PM.
Jeb Trayer
Staff was very helpful and friendly offered lots of options and suggestions without being pushy or aggressive and also offered price matching on refrigerator we wanted. Delivery was on time setup and removal was quick and staff was very helpful and friendly. Overall very pleasant experience would highly recommend.
BRIAN Dawson
Their products are reasonably priced great quality. The staff is friendly and knowledgeable. They have a department that will help you with parts. They deliver appliances.They have a wonderful supply supply in many different choices in terms of style to fit your budget.
Bonnie Andrews
When you deal with Spichers you are dealing with the best
I have been a customer of Spichers for . 52 years and would not think.of dealing with anyone else
They give you the lowest price and free delivers along with great service
The nicest thing is the sales people.They are courteous and never high pressure you into buying. They answer all.questions.but you make your own choice to purchase.
Da Kline
Brett helped us. He was nice and up front with us. Their prices were about the same as your Homdepot. I'd rather give my money to smaller business.
Stephen Carper
These folks are great! From sale to delivery the staff made every effort to ensure that things went smoothly. Special shout out to Kevin in sales and Daniel in delivery.
Melanie walls
Nah would not buy from here go to Lowe’s
Michael J. Metzger
Clothes dryer quit heating up for my wife while I was stuck at work for 48 hours. Once I got home I found that everything else was working fine other than that. She had already ordered another one by the time I got home which would have been about $600 if not more meaning I pretty much worked the last 2 days to pay for a dryer. However I asked her if I fixed it would that work and she said that would be fine. We called Spichers Appliances to see if they had a heating element for our particular dryer which they did and said they would have it waiting on the counter for us when we got there and would also test our current one. I took ours out which only took a few minutes. When we arrived at the store and went to the parts counter we were greeted by a friendly lady behind a desk asking if she could help us and once we told her she went to get someone to help us. Another employee an older gentleman then came out of the office and took the time to show us what was wrong with our element and then put the fuse from ours which was still good on the new one. I then informed him I needed a new dryer vent hose and he asked how long. I let him know it was just a short piece and he gave me piece off of his van free of charge. Thanks Spichers and employees for saving me $600 BIG ONES. Highly recommend this business.
Kathy Flood
Good delivery an set up. Also good salesman. We will be back
Becky Clark
I bought a fridge and stove John in sales helped me...find exactly what I wanted at an affordable price and great warranties.Delivery went smoothly...they had to take the door off fridge to get it in...put it right back on!! The whole process was a breeze.
Julie Giannola
Jim was wonderful. He explained all of my options and in the end I'm happy with my purchase of a Speed Queen washing machine. Good prices and a great warranty.
Louise Luther
Excellent service. Mark Reeder was very helpful in sales and the delivery guys were awesome. 5 Stars 🌟 …
MdGuy43
Excellent service by John S, our sales rep. We have bought multiple from him. I like Spichers because they are the best for service!!!
Deb Haulman
My experience from sales person to the delivery guys was the best. I hope anyone needs appliances and wonderful people should use spichers.
W Barrett
Called in for an urgent request for a replacement washer.
My call was immediately dispatched to a sales associated, the product selected, ordered and delivered.
Great experience, value and customer service.
Gerald Strait
Spichers kept me informed after I ordered online and said when deliver washer,than called me on delivery day.all went very well..highly recommend Spichers.
Nick Meredith
Excellent product (speed queen) delivered quickly, and installed carefully. We have found our new appliance store.
Trisha Strano
Great experience. They showed up 2 hours early. Thankfully, we were home. Great in store experience.
Martin Line
We bought a freezer and refrigerator. Our sales person was John Steinla and was very helpful,The deliverery people were also great.
Rodney Rose
Quick service and excellent installation. Will definitely be using Spichers again for all appliance needs.
Dale Spencer
Needed to park for the washer, gave them the model number, they got me the part at a great price.
Todd Smith
Excellent service. Great communication with heads up and delivery. Techs were very professional.
Dan King
We were very pleased with the salesman and delivery men. The GE washer is much quieter than our previous washer.
Dawn Thomas
Brian Mills and Phil Bowser went above and beyond helping my place of employment review our surveillance videos to reunite one of our patients with a missing wallet that contained more than $500 cash and gift cards! They not only gave me the technical support I needed but also the moral support! Thank you both for all your help - I would recommend you and your team to anyone who needs a security system!
Sunora Knill-Wilbar
From the moment Mark Reeder greeted me in the store until my new gas stove arrived at the alotted date and time, I was impressed with personable, professional manner of all staff
Brandon B
They helped us in a pinch. Except the girl that answered the phone she had no idea about the part we needed and didn't just hand the phone to someone who could help. She insisted we wait till the repair guy came back he never called. But we bypassed her and drove over an found a pleasant sales guy. He figured it out and got us on our way just before they closed. I can't get mad but if we would have waited our washer would have been dead all weekend. She got the stink eye when we seen her lol.
Scott Carpenter
Great customer service. They always go above and beyond. I have purchased from them multiple times over the years. Go to these guys before the big stores...you'll get just as good a price, but way better service.
Erica Jones
Kevin and Kaleb to the rescue! I felt it prudent to add security to my home and not only were they thorough, knowledgeable, and friendly, they made a concerted effort to have everything installed quickly. I greatly appreciate all the assistance I received from them.
Steve Heagy
I needed a part for a Maytag washer. Called and spoke to Becca. She located the part and placed it on the counter for me to pick it up. I appreciate that type of service.
Kevin Graham
Happy that I chose Speichers over the Big Box Stores! Supporting Local Family owned business! Sales from Jim South and Installation was Fantastic! Highly recommended...
Richard Lauricella
Nice store with a good selection of all major appliances. Sales staff is well informed and not high pressure. They service what that sell and you need that as most appliances are not manufactured to last.
Brian Bare
The salesman was very helpful and as were the delivery team. The only issue I have is that the website says free delivery but they charged me $50.00 for delivery other than that I would recommend them
Marcie Dorcus
Spichers Appliance always takes good care of us when we have appliance needs whether it’s to repair an existing appliance or when it’s time to purchase something new.
Wilbur Snyder
Once again top notch service from Spichers. Great prices on a washer and dryer and the installation went very quick.
Henry Eccard
Excellent service with sales and delivery. Kept us informed of delivery time.
Gavin Naz
Brent was awesome! We were looking for a washer and he gave a lot of information on what to look for and what to buy. Good service options and great local business to support!
Pat Standifer
Always friendly staff. Mark Reeder is super nice. They offer such personal hands on service. Not like big box stores! Not many places left like this.
John Plaschke
Mark Reeder is the best.
ALWAYS fast responses and great recommendations as far as appliance choices
Daniel ghanayem
Guys was on time, and knew what they was doing. Thanks again!!
Diane Davis
Had outdoor security cameras put in. Robert and the 2 men that put it in were very professional and did an excellent job.
Remus Scumpieru
Great service and friendly delivers who made sure everything was set right. Great place for appliances. Thank you!
Christopher Saint Germain
They have a huge collection of appliances and their prices were cheaper than Lowe's. Definitely the first place I'll go the next time we need new appliances.
Frank Bielicki
Sales personnel were courteous, professional and made the purchase of a new refrigerator easy and prompt.
William Thompson
We were very happy with the service department and also the sales staff. Always get fast and efficient service with them
suz Hoch
Brought dryer on Oct washer in dec. Great service delivery guys were great
David Litten
Best place to shop for appliances, fast, friendly and efficient service
Janice Cirincione
The installers were on-time, polite and efficient.we were totally pleased.
Susan Kreiger
Service is always good. Quick and courteous. We love the local repair service too.
Carl Ulrich Jr
Went to store had what I was looking for paid for it and it came the day they said great people all round good experience THANK YOU
Jay Veldhuizen
My wife and I have dealt with spichers for 30 years and have been very satisfied with their products and services.
Amelia Smith
The guys went above and beyond to get my fridge up to the 2nd level of my townhouse in VERY HOT weather. They were kind and friendly.
Lee Elliott
Very friendly staff. Quick no hassle service. Decent prices..fast delivery! Thanks Jim
Heather Dorius
They were knowledgeable about the appliances, the price was excellent, and the service was great. I will be returning.
Patrick Quest
Spichers and Bill in Winchester was excellent to work with again! Very professional, knowledgeable, and helpful.
Miranda Blum
Staff are over the top friendly and accommodating, great quality products. Showroom is clean and nice
Mark Powell
They had a lot of appliances but, not what we were looking for.
Bella Salon
Fantastic personalized service! Efficient & friendly installation of our new washer.
Steve Long
Have been purchasing appliances from here for years. Always satisfied with their sales and service.
George Wilson
Great service and installation on my new stove
Sandi Waggoner
Excellent service sales and products! I have been a Spichers customer for 20 years! THANK YOU!
Donald Gehr
Fast delivery friendly staff moved our old one setup new
Bill and Connie Naumoff
Excellent, professional service. Jim South is the best salesperson ever!
Hazel Neibert
I buy all my appliances there I just bought a new freezer and new t. V. Wonderful to deal with.
Pamela Conrad
Bought our washer and dryer over the phone. Easy transaction.
Darrel Singleton
They offer personal service that no big box store can match and their prices are no higher.
John Louderback
Simply the best in security and in appliances- very professional, extremely responsive, fairly priced - fast and efficient..
MaryAnne Sullivan
Great company with great timely service. Truly do back their products.
Anthony S
Excellent Service, fair and transparent pricing. Delivered as promised. Would do business again. Thanks
Joshua Jarrell
John Schlotterbeck was a wonderful salesman to deal with, Highly recommend him!!
James R
Excellent service and prices. More appliances in stock as well.
Paul Davis
Walked in nice layout. Looked at offerings and pricing. Didn't find the items I was looking for, left without being approach my anyone.
Dean Chriest
Great customer service throughout the entire process.
brian starr
Excellent customer service with knowledgeable associates!! Highly recommend
John Bittle
Great service. Always have what we need. Rob Smith is a great help.
David Barnhart
Service and attention to detail! Spichers' is excellent!
Jesse Rudolph
FAST FRIENDLY SERVICE WITH FREE DELIVERY OF PURCHASE
Steven Bowser
The selection of appliance was lacking. They seem to be heavily focused on GE.
Tom Breidenstein
Mark Reeder was great to work with. The process was painless
Donna Elliott
Jim was very nice to work with. Great prices.
Pat Slayman
Professional sales and service
Mckenzie Pritchard
Friendly staff excellent salesman see Kevin lawson when you go in there great guy
Bill Miller
Always helpful. Very professional. Install crew exceptional.
Chris Brezler
Best customer service around
Michael Robinson
Some items there is not a big selection. Moderately priced. Nice friendly staff.
Tina Easton
Extremely nice people. Knowledgeable about products. Quick delivery.
Corbin Wilson
Install technicians were very professional, courteous and expeditious!
Barbara Ril Riley
Great local business. They have earned a reputation for being a trusted business.
Marlin Grove
Great job as always !!
jotham sume
Awsome store especially if you get approved for the in-store financing
David Schulman
Helpful staff, good pricing, quick and easy delivery. Thank you!
E Shrader
Delivery people very good at what they an very professional.
Rebecca Nelson
Friendly, knowledgeable staff. Great in home service.
Cris4tuna
They have a great selection and if they don't have it they can order it for you.
bob moncrief
Stand behind product. Good service and repair. Friendly people
Donald Reedy
Good prices , great service for a smooth
transaction. THANKS
Elaine Brandenburg
Very good service, nice people to work with
m quattro
Best service ever. Friendly sales people.
Kim Nichols
Always have good service and good deliveries
Hydee Saint Germain
Friendly staff price is just right.
Clarence Pennington
Salesman was super he knew his stuff
Adam Whitzel
Great service and sell staff
Michelle LeBlanc
Very professional. Great experiemce!!
C Tay
Only went for dryer parts.
Jenny Staley
Very helpful. Ask for Mark Reeder!
Terry La Scola
As always they are great!
Jason Bird
Great customer care and services!
Michael Schrock
best place to buy and best service in town
Tony Mattingly
Very friendly helpful staff...Got just what i went in for
Caleb Phelps
Extremely helpful. Perfect experience.
Daniel Massey
Good place to get appliances
Donna Schnurr
Very helpful. Very knowledgeable, Very friendly.
Gladys Hemler
Excellent service!
Richard Buffington
Excellent sales staff
Karen Wood
Great service
Kimberly Presgraves
Great servicè
Ed
Delivery
Deborah Tucker
Great service
Rhoda Stotelmyer
Excellent service
Kelly Staley
Always helpful!
Cliff Haupt
Nice place
Jennifer Staley
Mark Reeder has been a fantastic help to my husband and I to find the right appliances for our home renovation.
kesselww
Great sale price. Expert sales staff. Great delivery crew.
Mary Anne Davenport
Our appliances came in much earlier than expected and scheduling for delivery was so easy. When the appliances were delivered the guys were professional and efficient. The customer service from the beginning to end was spot in.
Dan Rishell
Quick and easy. Delivery guy were fantastic
Julie Miller
No pressure salesman. Made adjustment to price when realized the rebate he told us had expired to make up for it. Delivery men were professional, efficient and friendly! Love us some Spicher's!
Todd McCauslin
Salesman Kevin was both courteous and very responsive. We ordered an exceptional line of Electrolux appliances with free speedy delivery and 5 year warranties. Rob the store manager quickly resolved a delivery snag and had everything resolved before the weekend.
Mildred Smith
Janis Sanders
Tobin Dunklebarger