Reviews of KEH Camera. (Appliance Store) in Atlanta (Georgia).
KEH Camera
5080 Highlands Pkwy SE Suite B, Smyrna, GA 30082, United States
Description
Information of KEH Camera, Appliance store in Atlanta (Georgia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of KEH Camera
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
Closed
Reviews of KEH Camera
Love old gear ! Very happy so far with the gear and the service from KEH ! Here's my " Old Timer " , " Olympus OMD EM5 . " and a Lumix kit lens and telephoto ! The camera was in beautiful condition when I recieved it , no problems using either my existing " Lumix . " lenses or my new ( to me ) " Olympus . and Olympus OM ( with adaptor ) " and " Vivitar . " lenses ! Keep 'em coming ! :D
Received my Canon 80D promptly, securely packaged and in prime condition. An awesome experience!! Thank you!
Let's face it, there aren't that many physical camera stores left in the world, let alone Atlanta. KEH Camera offers a great selection of cameras and camera equipment, new and used alike. Plus, if something you've purchased doesn't meet your expectations, they offer a return policy, or work to find a solution. They are a great bunch of folks and I will definitely head over to their website the next time I'm in the market for a lens, accessory, or film.
I had my first experience at KEH today and it was enough to turn me into a lifelong customer. They were so kind, so accommodating, so patient, and so knowledgeable, it was an actual joy to visit the store. Boro and another B named associate were the absolute best, they helped me so efficiently and with such kindness, I can’t praise them enough. I fully plan to buy from KEH for all of my future camera based needs going forward, and I encourage anyone else to do the same.
I recently sold my entire Nikon gear set after almost 20 years of using that brand. The staff helped me transition to another brand I had my eye on and answered some questions in the process. Very helpful staff. Quality used gear, valuable prices.
I usually order camera gear from Adorama or B&H. I saw some ads for KEH, and got curious. Prices looked good, company seemed legit. Placed an order. I gotta say that I am extremely happy, items were packed with great care, arrived exactly as expected and I got a pretty good deal on some used speedlites. Very happy with KEH and would highly recommend them, thanks KEH, I will definitely think of you in the future.
Had three orders with them in the past. The first two times went really well, high quality equipments and prompt exchange process. The third time, however, has been a complete shitshow. Delivery has been a disaster through FEDEX, and when I asked for a exchange, the customer service lacks basic professionalism. Wrong return form and no instruction at all, wasting my time. I guess their in-person shop experience might be better
Equipment is at least as good as advertised, sometimes better. Pricing is reasonable. Equipment arrives on time. I live in Hawaii so on-time arrival means something.
For those who might be interested in the Nikkor 105mm 1.4E, I was reluctant to spend that much money on one lens but having just used it once, I'm glad i bought it; it's worth every penny. Edge to edge sharpness even wide open. It wasn't as heavy or hard to hold as I expected it to be. Bokeh is beautiful. Paired with my D850 I've gotten several great images already.
Outstanding service and delivery. Exactly what I ordered, delivered quickly, well protected and secure. Excited to take this lens out and see what it can do!
I WILL be shopping with KEH again!
Mike
Bought and now sold through KEH a couple times. Overall pretty positive experience, so here's my notes:
Buying: Having bought through KEH's Retail store in Atlanta and online on the website, it has been a fairly easy and seamless process shopping with KEH, and prices are among the lowest I have seen, even among other used stores. Upon receiving, gear are in great condition for the value (I purchased Ex, Ex+ and Ln- gear, not BGN or UG grade). Ex+, Ln- and Ln gear are essentially brand new cosmetically. I bought an Ex+ Nikkor 200-500 F5.6 for $905 (MSRP $1399 from nikon), and it looked almost straight out of the box, with one or 2 scratches here or there. I would definetly recommend buying to anyone.
the only drawback, part of the reason I rated it 4 stars instead of 5, was shutter counts. Unlike Competitors like UsedPhotoPro, you don't get to see images of the actual gear you're buying, rather a stock photo, and you don't get to see shutter counts of DSLR bodies, which aren't correlated to your grade. For example: I purchased an EX+ Nikon D750, and it was in perfect cosmetic condition apart from a scratch on the bottom, but the D750 had a shutter count of 62,000. A few days later, a friend of mine bought a BGN Nikon D810, which despite having cosmetic damage, had merely 13,000 shutter count.
Selling/Trading: Selling at the Retail store was a quick and easy experience. Sold a APS-C body and some lenses, and was able to get in and out within 25 minutes despite it being a rather busy time. Staff was very friendly and helpful, and it was an overall positive experience. However, keep in mind you might be undervalued compared to selling alone on eBay or something, although there's much less hassle with selling to KEH. Sold a Nikon D5600, and was rated EX+, which I got $326 for, and KEH relisted it for $552. So if the money matters, list online yourself, although I would definitely recommend KEH for anyone who doesn't want to deal with shady sites like eBay or Craigslist.
I am very new to photography. I actually just bought my first real camera a couple weeks ago. I took photography classes in high school (35mm days) and have always loved it, but just picked it back up after nearly 30 years. Things have definitely changed!!!
I only had a small kit lens with my new camera and quickly realized I needed something else. I found KEH online and placed an order.
I received and email, from Nate, the following day informing me that the lens I ordered was not actually available due to an error in the system.
I replied to Nate's email explaining that I am a newbie and asked if he had any recommendations for an alternative. He quickly replied with a short list of 3 lenses.
Of the three, one of them caught my eye. I replied that I wanted this lens and the order was immediately processed.
The very next day I received the lens via delivery. It was a very nice lens (to me). I opened the box to find a cocoon of bubble wrap. Inside was a KEH branded lens case that held the lens quite securely within a good amount of padding. I was very excited.
I unpacked the lens and mounted it on my camera. Prepared a shot, went to focus in, and....nothing. My new lense would not autofocus.
Apparently this is a problem with my camera and the lens (3rd party lens) that I was completely ignorant to. There are ways to remedy it, but I really wanted something easy and foolproof. In fact, until I searched for the specific problem online I had not heard of this being an issue. I looked at 20 or so reviews on this lens.
I was very disappointed. I emailed Nate and told him what happened. Because I am pretty close to the warehouse, Nate suggested I come in with the lens, and my camera, to let them check it out. I thought it could definitely be user error.
I went in to the store the following day. I was greeted by Andre who asked what he could help me with.
Andre listened to my scenario and proceeded to test out the lens on my camera. He found that it was having an issue focusing with the autofocus. Apparently not a lens, or camera issue independently, but probably an issue with the combination of the two.
Andre was able to find a replacement lens for me while I was in the store. I walked out with it and started taking shots in the parking lot.
I appreciate the fact that even when a transaction like this doesn't go perfectly, the guys (and gals) at KEH Camera went above and beyond to make sure I was satisfied with my purchase. I also appreciate that they never once treated me like I didn't belong in the store (as a newbie) with real photographers.
I have a feeling I will be spending thousands of dollars with them (since I have this expensive, but rewarding new "hobby"). It definitely makes it easier knowing the type of people I will be dealing with.
Well done.
I have purchased two previously owned Nikon lens over the past 2 months from KEH and I’ve been very pleased with both, they are my go to place for used equipment.
The only place I buy my photography gear. Their prices are great, and the accuracy of their ratings spot on. Everything arrives in a timely fashion packed very securely. I would highly recommend them.
My 55-300 Nikon lense died on me early this year. To get it diagnosed and fixed was $300+. I looked for used lenses, but most were overpriced and had wear. Last week I discovered KEH and purchased a used lense that is in excellent condition for under $200. I am now a KEH customer for life
This is a very unique store as they are set up to trade in your current equipment for something fancier.
The staff really know their stuff and can help you get the right equipment.
Especially worth going when manufacturers have an event at the location.
I ordered a Canon 50mm 1.2 L and an 11-24 4.0 L lens from KEH in the past two weeks. It's odd, my 50mm was rated higher than the 11-24, but my 11-24mm almost appears brand new from Canon (see picture). My 50mm has dust, and the hood has a scratch or two (all cosmetic), but both perform super well. I was happy with my 50mm purchase, but am elated with my 11-24 which was basically 2/3's MSRP. Would recommend and will be purchasing from them in the future! My only wish is that you could see photos of the exact lens / body you are purchasing from the site instead of solely seeing their internal ratings. Even then, their internal ratings of the lenses I have received have been conservative, which is entirely to the benefit to the consumer. My shipping was super quick and it took 2-3 days to arrive!
Our last order wasn't the best - but KEH went out of their way to make it right. Sent us a camera that far exceeded our expectations and followed up at every step of the way. They have new customers for life!
Best Used Camera center for buying and selling in the World. I have done both for 12 years. The service and prices are outstanding. Thanks.
J. Michael Meyers Photography
KEH is my preferred source for great quality camera products for an affordable budget. Fast and secure shipping included.
Bought a lighly used lens case for my 70-200mm. Came in a timely manner and in almost like-new condition.
Andre and the lady dress as a camera... we're awesome. Tons of help even though I smell like a beached whale. I'll definitely return if I need anything.
Only thing is they didn't sale me any accessories. I guess I was already bothersome enough lol
Anytime I am looking for a new lens for my kit, I always come here first. They never disappoint. Thank you
But with confidence, they stand behind what they sell, and offer no hassle returns and exchanges. Only thing is the actual item is not pictured when you purchase, but the conditions are usually better than what they list it as. Only time this was an issue, was when I bought a “2.8F ever ready case” but in reality it was a case for a 3.5E. Luckily I have a 3.5E, so it was no biggie. Otherwise I would have had to return it.
I found an outstanding Black Friday deal on the Canon lens that I was looking for and it arrived safely and it's perfect!
I was very pleased with my order. The camera is in excellent shape and the lens have all been clear and in fantastic working order. I ordered the Nikon D800 and I am in love with the 20mm lens I also purchased with the camera. You can't go wrong with KEH...thanks to Tony and Chelsea Northrup on Youtube for showing me a way to get great equipment without having to buy new and get more for my money.
Stopped in to KEH while on a business trip to Atlanta. I was looking for a Hasselblad portrait lens for my 500c. I met Natalia and discovered that she had the same camera and was very knowledgeable regarding available lenses. I found the lens that was perfect for me and also picked up some film. Beautiful showroom and great staff! Natalia was fantastic helping me and I’ll definitely be back!
Friend alerted me to this full service camera co. Exceeded my expectations as staff able to help me work through old Nikon issues. KEH Took care of my needs, no up sales and our the door in short order. Yes, 5 star
Keh delivered my package in time, I bought a canon 85 mm 1.8 and it was perfect, like brand new, the product was very well wrapped up. And the lenses came in a custom little bag with zipper.
I may have started another bout of lens shopping addiction. Love the Pentax 15-30mm - It's gorgeous glass! :) Looking forward to getting outside this weekend to use it.
Awesome experience at their store. Was selling several camera gear and was able to get a good return on the items. Highly recommend.
Equipment I bought was better than I expecting . That's why I always buy my used gear from KEH. You can trust KEH.
I bought a used fisheye lens for a little more than half price. It arrived in excellent condition, if it was in its original packaging I would have believed it’s brand new.
My Canon 70D body with charger and battery arrived in three days. The Canon 70D is a nice upgrade from my Canon Rebel T3i. Body, charger and battery work perfectly. My purchase was a smooth transaction with KEH.
As usual, KEH surpassed expectations—the package arrived safely, a day earlier than promised, and although it is used, it looks brand new.
I have purchased numerous camera bodies and lenses from KEH over several years. The products have been as described, as to condition, or better in most instances. I have recommended KEH to my friends and they have the same experience. I can recommend them with no reservation.
Love the lenses. I received them on time and they were as i expected. Thank you, Bill
The real deal. One of the best experiences I have had in dealing with selling used cameras. Dave at KEH was polite, personable and knowledgeable. Fair prices for the camera presented. They are top on my list for their customer service and fair deals.. Great handling from review, shipping and payment. They have a customer for life in me.
I recently purchased a 600 mm f/4 lens from KEH which was rated in excellent condition. It was packed very well for shipping. Once I unpacked it, I started to use it right away. This lens blows me away. KEH answered all of my questions and even held the lens for me until I was ready. I highly recommend KEH for used camera equipment.
Flash arrived on time to photograph my son's birthday party.
the camera looks brand spanking new. Delivery was fast. Thanks KEH for the great service.
Yes, I have received my camera and lens in excellent condition.
There was a mishap on the side of FEDEX delivery but not the fault of KEH! I am not usually the person who purchases certain items second hand but this was the best second hand purchase I have ever made thus far!! I even took the liberty to prepare to clean the sensor but the sensor was immaculate when inspecting it. I will definitely be purchasing from KEH for my future toys! Thanks again!
I love this place, every time I order something from here the shipping is always very fast! The grading scale they do is second to none, sometimes I have ordered something from there where it stated it wasn't in that good of condition and it came in looking amazing! You can't go wrong with shopping at KEH and I myself can't wait for the chance to visit the store however I live in Ohio so its not that easy to get down there. Thank you for everything y'all do!
As always, KEH shipped my order quickly and the item was in the condition as described.
My first online experience was great. I placed my order prior to a holiday weekend but my item still arrived the day after the holiday. It was packed very well and exactly as described in the listing - honestly, it was even better than I'd expected! I'd reached out to CS via chat after my order was placed and they were prompt and professional in their reply. I will definitely order from this store again in the future and would recommend it to any photographer.
I bought a lens that I'm taking on an international trip and it came in ONE day. I couldn't believe how quickly it shipped and it was wrapped very carefully to ensure it was safe during shipment. The lens I bought was rated as "excellent" by KEH and I'd say it's perfect. I haven't noticed any of the wear the rating indicated. I will definitely be buying more from KEH.
KEH has a store front.... Excellent customer service.
Stopped by on my Honeymoon. Lucky me.
I came in here to explore my options for a secondary camera for my YouTube channel. The man helping me out was incredibly helpful and walked me through a ton of different options and let me try them out before I made any decisions. I finally settled on a camera and lens and got an incredible deal. I will definitely be shopping here from now on.
KEH has spent some money and effort to craft an online credibility reputation… My experience with KEH has caused me to not want to do business with them again and stick to either Adorama or B&H for my future camera gear purchases…
I bought a used Nikon SB-900 graded as Bargain per KEH’s grading system. The Bargain grade is supposedly covered by KEH’s warranty and the unit is supposed to be tested by them…
After receiving the SB-900 I promptly tested it on my Nikon D7500 camera. I discovered the flash was defective, the TTL didn’t work with my camera, no communication icon either in camera nor the flash. I did some troubleshooting (new batteries, reset the flash, tried different modes, even tried a different Nikon TTL flash on my camera to rule out my camera body, as well as a Nikon CPU lens), nothing worked. My camera works fine with the other Nikon TTL flash I own, but not the SB-900.
The used flash only works in manual mode, which isn’t very useful to me for run-&-gun family events where test shots aren’t an option. I need TTL to do what I want automatically, and this flash has some problem or defect not disclosed in the description preventing that.
I reached out to both KEH customer service and sales via email THREE times. Each time receiving the automated response message acknowledging my emails. The automated message always says they reply within 24 hours…
It’s been three days and I’ve yet to receive any response to my RMA requests. This was my first time buying from KEH and it’ll be my last.
At least I didn’t tie up a lot of money in this. I’m just stuck with an expensive manual flash that isn’t very useful to me. I could have gotten a cheap Sunpak for a lot less money that did the same as this defective SB-900, which upsets me… but at least I know better than to trust KEH with my future business.
If you are thinking of trying KEH, reconsider, grading system of used gear seems inaccurate, or gear isn't fully tested by KEH...
Update: On the fourth day received RMA email... Item currently en-route back via pre-paid label. I anticipate a refund early next week... Will update this review.
Final Update: KEH made good! They refunded my cost in full. It just took them a bit to reply to my requests initially.
I ended up buying a used Nikon SB-910, that worked perfectly. The experience changed my mind about KEH, and I will certainly do business with them again in the future.
Buying from KEH for the first time was a great experience the lens I received was in Excellent condition has a warranty and is returnable was packaged well and delivered quickly. glad I didn't buy from Amazon or Ebay for this used lens also glad I saved the money on buying used vs buying new for essentially the same thing. I will be buying more stuff in the future. Clint
I bought a Sony a5100 that was represented as used E+ condition. The camera arrived well packaged and apparently brand new but without the original box. I say brand new but it had 100 shutter actuations. Not a speck of dust, and the screen looked untouched. A new camera goes for close to 500 dollars and I got this "used" camera for almost half that. Happy.
Very satisfied. The lens was clean, works like a dream, and was delivered quickly.
Incredibly fast shipment. Camera seems to be in top-notch condition, every bit as good as new, but only a quarter of the price
product is good. however the lens was soiled by the lens mount. at least they should have cleaned it. scratches are understandable.
Photography can be an intimidating field to jump into blindly. I’ve always enjoyed capturing moments on my phone — but wanted to get more involved with physical cameras. After speaking to Justin about my wants and needs, he suggested a perfect point and shoot camera for me. It’s not fancy, but checks every box I was looking for in a camera. I trust Justin and KEH’s business decisions and know I got a great deal. I wouldn’t go to anyone else for my camera needs.
My husband did his research and KEH had a good selection to choose from. I think our salesman was new and/or young. We had to make another trip out there to get an SD card and the camera manual.
He had many friendly, knowledgeable coworkers so no big deal.
Go. It's all good.
Easy order process, fast delivery and product matched description. Happy with the product.
Great people! If selling equipment and in a hurry they are the place to go, if you can sell yourself though you’ll get more. Not saying they aren’t fair and easy, if you understand anything about selling and trading used gear you’ll know where they stand. Fair, quick, nice. Hard to beat this place for used gear!
An all around great company for used camera equipment, probably the best there is. Prices are pretty good, and the grading of items is very conservative - everything that I've bought from them has been a lot better than I would have expected.
Note: Their storefront location is more geared towards picking up orders that you've bought online, with only a tiny portion of their stock on display. If you're expecting to physically search through their inventory like you would a traditional store, you're going to be disappointed.
As always, KEH has provided me with top shelf service. Rapid shipping, properly packaged to ensure my gear arrived here exactly as KEH shipped it.
This is not my first KEH purchase, and certainly will not be my last.
The equipment is great. Shipping was fast. Thanks!
Love it! The Nikon Z5 I received was all in working order, super clean like literally out of the box and super happy with the delivery. The FTZ adapter is pretty much like brand new and it works as it should. It worked on my other older lenses as well as 3rd partly lenses.
I've purchased a few items in the last month or so. Prompt and fast delivery, received what I paid for and I'm extremely happy with my purchases! This will definitely be ONE of the couple of places that I do my gear purchases, according to my need and their ability to meet my needs. Thanks 🙏🏼 …
I LIKE THE QUICK SERVICE AND HONEST EVALUATION OF THE PRODUCT SOLD. ACTUALLY, THE CONDITON OF THE LENS I PURCHSED WAS UNDERSTATED, IT WAS IN VIRTUALLY PERFECT CONDITION. I AM VERY PLEASED.
Just received my Canon 5D Mark III from KEH. Delivered as promised and since I am a fan of the 5D Mark III, I knew it would be used. Honestly the camera looks brand new. Excellent shape, and works beautifully. Could not be happier. Give them your business, but don't buy the 5D Mark III's - SAVE THEM FOR ME:) I will be shopping here again soon!
Happened to be in the Atlanta area, and went to KEH in Smyrna for a 100mm 2.8 macro lens. I received great service. Fast and friendly staff, had my lens in my hand within 10 minutes and was out the door. Quality on this lens was top notch and the prices were great. Thank you to the KEH team for the new toy so that I can continue to home my skills!
I placed two orders with KEH, the first through their website and the second with a customer service rep. Both experiences were quick and easy. I enjoyed talking with the rep. I feel bad that I don't recall her name and don't have my notes from the conversation readily available since since I'm not at home. She was very sweet, informative and professional and gave me insight into their operation, equipment condition grading/rating, etc. Thank you for a positive shopping experience! Instead of going with the free delivery I opted for the 2 day service for an extra $19.95 or whatever it was since mail service has been sluggish lately. Knowing that the 2 day delivery may actually turn into 3 or 4 days for the same reason I was surprised when both packages arrived quickly. KEH is a reputable company that I learned about on the Ugly Hedgehog photography site. Hoggers highly recommended KEH and I do, as well. Great service and the equipment I ordered (camera body and lens) arrived in perfect condition. Thank you!
Professional grade folks selling professional grade gear for excellent value. On-site staff is highly knowledgeable. They listen closely, first. Then, they match the product with the customer budget and need. 'Fired up about my "new to me" pro-grade camera and glass.
I’ve been a customer here for years and have never had a bad experience. The staff is knowledgeable and the prices can’t be beat for the quality guarantee they put behind their stock. No better shop in the A. Follow me on IG or Glass: thesemypictures
Love KEH - very good deals and honestly rated condition - Thanks
Easy to find and order items. The rating system is spot on which really makes it easier to know what I'm getting.
I use these cameras in photo booths at CMBakerPhotography. It seems to be almost new. Recieved it real quick.
Thanks
Got the lens quick, and in great shape. I can't even tell that it's been used :) The online experience made it easy to find what I wanted and buy it. This is my second lens from KEH and I'll recommend KEH to anyone who is looking for gear. One note: if you see what you like you may want to get it quick, good lenses go fast.
Purchased The 80 mm 1.9 Mamiya Sekor C came fast and in excellent condition, great service./
These peeps are the best! Their service is stupendous, their inventory is above par, their prices are the best, and they're always right on time!
Love your store.
The delivery took 3 days instead of 1 as promised. In the end i had to go down to fedex depot to pick it up as a long weekend was coming up and I didnt want to wait 3 more days for delivery.
Amazing service and delivery time was on point [actually arrived a bit earlier]!
Excellent quality used gear at an exceptional price.
The lens was clean and in beautiful condition. All good things for KEH!
First time, very cool spot. Great consultants, a little pricy, but I do love this spot 👌🏾 …
I still have to test the lens I bought (an old 4x5 Schneider lens), however, buying from KEH was easy and secure. Customer service is really proactive.
The lens is splendid and the shutter seems to work as expected.
I sure will buy again from KEH.
Love my new camera. It is in fantastic conditon and works perfectly. My expectations of KEH Camera were surpassed. I will definitely be returing for all my photography needs.
My absolutely saviors for my photography needs. I just purchased my third camera. Been doing business with this company for quite a few years and thoroughly satisfied.
Purchased a lens for my Pentax k3, that I also purchased from KEH two years ago. Navigating their website and placing orders is very user friendly. I ordered the lens on a Sunday, it was scheduled to arrive on Wednesday of the same week, but I did not receive it until Thursday. Not the fault of KEH, my local FEDex isn't the most reliable. I received everything as described in the description. I haven't used the lens yet, but it does appear to be very clean. I have been using KEH since the summer of 2018 for just about all of my used camera gear, and have been very happy with my purchases.
I highly recommend KEH. Eric in customer service came through in a big way to help in getting my daughter's camera with short notice for her overseas trip. He went above and beyond the standard customer service level. Great prices, great customer service, and great cameras. Again, if you are wondering should you use KEH, go for it! You won't be disappointed.
KEH is a great company to deal with. I recently purchased a lens and received very helpful information from one of their staff (Erik). Also, my camera, bought from an acquaintance, had visible dust particles when looking through the viewfinder. I sent it to KEH and within a week had it back - no more dust particles.
I recommend KEH highly and will certainly continue to do business with them myself.
Great online (or local if you’re in Atlanta) camera retailer. They make it easy to scan their inventory and their grading system is top notch. Customer service is very knowledgeable and can help in the decision-making process if necessary.
I bought a beautiful Yashica CC film rangefinder from here and I couldn’t be happier 🤩😁
Great place to get used gear. Always in better condition than listed.
This was my first purchase with KEH and I really enjoyed the selection and layout of the purchase options.
I was skeptical about the KEH and their service; however, the quality and the speed of service is beyond the expectations! Very reasonable price for the quality Nikon stuff. I bought a Nikkor 18-200 lens and it works perfectly. Highly recommended. I especially liked the way their phone support answers and speaks .Will use them again.
I have not used the lens with my film camera yet. But it looks great. I put on my Nikon FE and it seems to work properly. It was delivered very quick and secure. I did not realize both rear and front caps were not included, which I regret. I did not give the full five stars because of that.
Order came quickly and the lens is in great condition. Just used it (Fuji 50-140mm) on vacation in Colorado and it was amazing.
Quick find of a bargain on your website and quick delivery. It was better quality than expected. Thank you!
Fast service as always. Arrived much sooner than exected. The lens was well packaged, in beautiful condition and came wtih a KEH branded padded lens case that I had not expected.
I always enjoy doing business with KEH.
I had to change from 5 stars. Though it’s super convenient and prices were great for my older Nikon and accessories and my new Canon, I was sold a defective lens. Brought it in 2 weeks ago and now they email me saying it’s going to be another 2-3 weeks for repair.
My lens was lost in transit and customer service representatives Dan Orchard and Jamil Brown did everything they could to take care of me and get my lens shipped in time for an important trip to Hawaii. Outstanding customer service! I would highly recommend KEH for your used photography gear needs!
I've bought stuff from them online a few times before, so I stopped by quick on my way through Atlanta and the staff here were awesome. I didn't realize it wasn't a typical "everything's already out on display" storefront when I walked in, but they were still super helpful and happy to bring out and show me the stuff I was interested in looking at.
Had the exact lens I wanted at a great price. Previously owned but the condition description was completely accurate. Great buy. They shipped it out the next day, well packaged. Great store. Will be my first on line stop for future needs. Highly recommend.
I purchased a refurbished 18mm-55mm lens for my Nikon D3100 from KEH Camera. The order was processed expeditiously although I did not specifically request special handling. The lens was advertised as being in Grade EX+ condition. In all honesty, I could not tell the difference between this refurbished lens and a brand new one. The price was less than 40% of new ones on the market. The lens arrived in packaging that ensured it would not be damaged in transit. I could not be more pleased. KEH is where I will first look to purchase any additional camera equipment.
Sam & Jeremy were the ones who took care of my buddy and I both times we visited, incredible service, fun and inviting environment. Will continue to go back and have them convince me to spend all my money. Best camera store in Atlanta, if not the only one.
Let me start by saying this, KEH is a great no muss no fuss kinda place when it comes to buying, selling and shipping used camera gear. Yet I find myself having to question their condition rating system this time around. I recently ordered a lens that was rated as Excellent, after receiving the lens, I noticed a distinct flaw in the lenses ability to transition smoothly through the zoom range. When I contacted them about my dissatisfaction, they said that most lenses of that age would probably have this amount of ware and tear and an Excellent Plus rated item might have been a better choice. Here's my thoughts on rating, if a lens is inspected and found to have this type of flaw, even though it cosmetically looks Excellent which matters less in my book were as mechanically, I would have to rate it as Good, not Excellent.
All this said, they had no problem with me exchanging the lens for another, at their cost and only my patience. So, I hope this review is helpful to others out there, trying to decide on whether to spend a bit more for KEH's rating system of Excellent Plus or higher next time around.
Thanks for listening!
Great place to buy cameras and accessories. Sales staff was knowledgeable and polite.
KEH is an outstanding company where you can get photographic equipment at very reasonable prices. For example, I was able to get a Tamron 18-400 mm lens which was originally priced at $650.00 for $513.00 in excellent condition. Not only that, but they check in with you to make sure you are happy with your purchase.
I came across KEH Camera after searching for a used lens that rarely comes available, to discover KEH had two, one assessed as Excellent and the other Bargain. I live in Sydney Australia and was naturally apprehensive at making a significant purchase from overseas on a website.
I made contact with Erik who held the lens whilst I made my decision, I read all the reviews and spoke with PayPal to ensure I was covered and made the decision to go ahead and make the purchase.
I received the Fed Ex tracking information on 9th April that the lens had been despatched from Atlanta and it was delivered to me in Sydney on 16th April !!
The lens was assessed as 'Excellent' to be honest from the quality of the lens I received I can't imagine what Excellent + is like as the lens was like new, I have yet to find any marks, scratches on the barrel. The optics are stunning. (see attached picture)
I am very pleased with my purchase, the service from KEH and Erik was first class and any apprehension I had making a significant purchase from overseas was unfounded. Would highly recommend.
My first used Nikon lens purchase and decided to try KEH. Even though their prices appear to be slightly higher than some other shops, KEH had the best reviews and recommendations. The lens arrived and it was as described in excellent condition. I was surprised the lens is over 16 years old and hoping it will hold up over time. It would be nice to know the age of the products, but in fairness I don't believe anyone else provides serial numbers or age. The 180 day warranty does give some reassurance. I have spoke to the staff a couple of times and they are very friendly.
Always have such an amazing experience with KEH! I love the UX of the website and the rating system for all the gear. Everything I've purchased from them has been exactly as described and for much less!
Their customer service is one of the best I've ever experienced. Any issue you have, they will find a solution and follow up with you to ensure that you are more than satisfied.
The last lens I purchased from KEH was shipped through FedEx with international priority 2-day shipping. FedEx held the delivery due to duties and taxes but never notified me or provided a way to pay it.
I had to contact FedEx to pay it on the day it was supposed to be delivered. FedEx still took 2 weeks to deliver it for absolutely no reason and it would have taken even longer if not for KEH's amazing customer service.
KEH also refunded me the cost of the shipping. Will always buy from KEH Camera when I can 🙌.
I've purchased 4 lenses through KEH now and each one is exactly what I imagined. Fair prices, quality items. Plus being able to use Affirm to make payments has been so helpful in allowing me to build my lens collection over time! Free shipping usually arrives in 5 days, which is great considering I live on the other side of the country. Highly recommend this company!!
I have wanted a Nikon D3s for a year or so. A good one has been difficult to find. The one I purchased appeared and was listed in excellent condition so I pulled the trigger and ordered it. The camera arrived in a couple of days well packed. I put in a charged battery and new memory cards and I am in business. The camera looks great and seems to work well.
I have bought several lenses and bodies from KEH and always gotten good service. They are my go to photo equipment dealer.
I have been a long time customer of KEH. Recently ordered three vintage lenses and an on camera flash, was not disappointed with anything. Everything I ordered was listed as “ugly but functional” so I got it all cheap. Every lens is clean and damage free and tack sharp. I have no complaints. Shipping said 5-7 days, it arrived in 3. Will be continuing to shop at KEH. Website is a bit wonky on my phone, but it’s not a big enough of a detractor to lose my business. Especially with the prices in the world of photography!
Ordering was painless, the lens arrived a day ahead of time and the lens was definitely EX+ as it was described. I can definitely recommend KEH and the Sony FE24-105 f/4 GOS AFE-mount lens
The used item I ordered was exactly as described and was at an excellent price (significantly cheaper than any I could find on eBay). The packing was more than adequate for the item though it didn't need much as it was just a cable release adapter. KEH will be first on my list for used items before meandering through eBay!
I was a little skeptical ordering online and completing my first big purchase. I spent hours searching for affordable equipment. I came across KEH and was in "WOW' with the affordable pricing. Did some research and looked over reviews. I ordered a Canon Lens from here and received my package in 3days time. Definitely a great reliable company.
I have never bought a "used" item for my camera gear. I purchase a Nikon 105mm micro lens from KEH and I cannot be any happier with the entire process. I feel I got a fantastic deal on this lens. It arrived so much faster than I had anticipated it would. The product was literally brand new although it was not a "like new" product. It was rated excellent. This has been one of the very best online experiences I have had. KEH has earned all of my future purchases when it comes to camera equipment!!
This is my second purchase from KEH. I bought a lens a year ago and wasn't satisfied and they replaced it with another one of equal quality and I love it. I just bought a Nikon d800 camera. I haven't used it yet so I can't comment on the camera however the service and shipping are great.
Love the camera so far. It has been easy to use and set up.
Product arrived late (prob not KEH's fault, it was sitting at a FedEx distribution warehouse for two days).
Lens was hastily wrapped in bubble wrap and nothing else. Not ideal, but it appears to have made the trip safe and sound.
KEH is a great place to get a good deal on used camera equipment. I called the next business day after I ordered a lens on a Saturday, and it was ready to be picked up Monday. Great service and knowledgeable people to help you. I'll definitely be back.
Great customer service. They did everything that was promised with no hassle.
KEH is a great source for used quality camera equipment. They have good grading system for what your expecting, very fair prices, and camera's and equipment that are sometime difficult to find. I live on the west coast and their ground shipments take about one week to get to your door. They package things well, in bubble wrap and I have always gotten what I ordered. And I haven't had to use there warranty yet, but it's nice knowing it's there for 6 months.
Despite what others have written, I have had only EXCELLENT experiences with KEH, both in buying and selling camera gear. When I did have to call them, I received only very courteous service. When emailing with questions, the responses were within 24 hours and very helpful. And their prices are very competitive. So, I will definitely be returning to them for additional camera gear!
This was my first experience with KEH, but it will NOT be my last.
I decided to upgrade my Nikon equipment to a D810 with a few lenses and other accessories to go with it. I am so glad I chose KEH after considering other alternatives.
The customer service was outstanding, they even addressed several specific questions I had about the items in my order. The value is outstanding, when the items arrived, each of them were beyond my expectations in terms of condition. It seemed as though their rating of Excellent is more like my rating of Like New.
KEH will be the place I go for future photography equipment.
Another satisfied purchase from this store. The lens was exactly as advertised. I have no problems with purchasing from KEH. The customer service has also been a pleasure to deal with. I only had to contact them because I forgot to take advantage of my discount after I made my purchase but they refunded me anyway, after I let them know.
I sent my circa 1960 Canon Super-Canomatic R Lenses for repair to KEH about a month ago. Honestly I thougt there was absolutely NO HOPE for these lenses as they were repeatedly turned down by other camera service centers. They had a very complicated issue with the iris blades abnd repairing them was almost impossible.
To my pleasent surprise, KEH was able to repair my lenses with absolutely no issues. Best part of all...it cost almost nothing. I was expecting to be hit in the gut with an absurd bill. They were super fair with their repair prices.
I am totally grateful for the work performed and now they have my absolute trust. I will be a customer for life!
Wow. What a beautiful camera you send to me. Now I can take photo outdoor by using the camera and go time traveling between 1940 to 2019. Thanks KEH Camera. ^_^
A pleasure doing business with KEH, camera and lens previously ordered arrived as scheduled in the condition I expected. Will be secure and satisfied when ordering additional products from KEH in the future.
I have bought several very high quality items from KEH - Zeiss and Leica M-lenses, and they have all been wonderful. The service is excellent, as I did return one lens which was not compatible with the focus lever, and the quality of the lenses has always been very good. When they say "good condition" it means good condition.
Visited the store after finding online and seeing it was ATL based. Great company and great experience, I actually ended up buying a great camera and lens, and am very happy with my purchase. Would and have already recommended to others, lol. Thank you Sam & Jeremy
I can just say the experience with KEH was amazing, as of buying and as of selling my gear.
I bought 2 used lens in GREAT conditions (when they rate it NEW minus it is true) and I sold my lens and received a quote back in one week or so. They also bear with me because I had restricted time to receive the items because I am going back to Italy soon. The customer service worked hard and was supportive in order to fulfill my demanding request.
Will continue buying there. Thank you people from KEH.
Ordering was quick and easy. The product arrived as described and was put into service immediately. I'll always trust in KEH for those hard to find items.
Very prompt delivery-camera seems to be performing fine so far. Had a similar one (lost it) to the one I ordered so I am happy.
I never give a 5 star rating but almost did. Found the best online price for a used Canon EF 100mm f/2.8 L Macro IS USM lens and not only did it arrive a day early and packed excellent, but it looked brand new and works like new. Very pleased with KEH Camera!
KEH was extremely helpful with an order I placed recently. I accidentally purchased a lens that was not compatible with my camera body and they immediately cancelled that item from my order, yet were able to ship the rest of the order in record speed. They even saved me some money on my shipping method because I had accidentally payed for ground! THhat same order was then unfortunately misplaced by Fedex during delivery. Dan Orchard from customer service immediately reached out and pressed Fedex for redelivery information. When the package was finally able to be located (thanks to a very kind, incredible neighbor whom received the package on accident), Dan was very thorough in his follow up with myself AND my neighbor who helped out! He made sure consistently that everyone involved with the order was doing the best they could to track the missing package. So grateful for the staff at KEH, will definitely be shopping for gear there in the future. Its rare to have a large established company still feel like a small team of committed, hardworking people that are there to help.
Fast delivery. Product was as described. Couldn't ask for anything better.
I've bought camera lenses from KEH several times and have never been disappointed. The items have always been in excellent condition and shipped quickly and safely. I will continue to do business with them.
Have been very pleased with KEH Camera. My first order I purchased a Nikon D610 body, along with a Nikon 50mm 1.8d lens. I opted to use Affirm financing to pay for the items. It was simple, approved immediately, and my gear was shipped fast.
I received the order, but I was disappointed to find that the included battery didn't work, it wouldn't charge and thus the camera was unusable. I called KEH and their customer service sent me another battery immediately, no questions. Very impressed with the customer service. Second order, needed a lens overnighted, got it by 1pm the next day, very fast shipping. Overall very happy with my experience, and would definitely recommend them to anyone.
Received LENS with missing accessories
2020-03-05 Update: I received my missing items and have reviewed them and all is right in the world again. The Lens Hood looks new as I would expect from a manufacturers refurbished lens. The shoulder strap for the lens bag fit and was new as well. The tripod ring is the correct one for the lens and appears new as well. So, although they shipped without those items in the box initially, they did make things right quickly after I contacted them. I will continue to order from them as I have been satisfied with the performance of the lenses I have purchased from KEH to date. Thanks Nate and all the other folks there that resolved the issue. Added an additional star.
2020-03-03 Update: I called today and the company has acknowledged the mistake and they have sent the missing items to me and apologized for the error. I will update again once they come in and I inspect. I do appreciate the fact that they did review the situation and are making it right. Added another star.
2020-03-02 Initial Review: The first purchase I made with the company I received what was advertised and was happy with my lens. I decided to get another lens from them and saw that they had a manufacturers refurbished lens at a fraction of the cost. I have a few other new lenses from this same manufacturer and like their product. However after purchasing from KEH and receiving it I noticed there were three things missing from the contents of the box and contacted them via online comment as the item arrived on a Sunday. The next day they called and asked me to call them but in their message they said because they received the item with missing items from the manufacturer, i would most likely have to send the lens back to KEH. Wait, the lens works fine. The missing items were the lens tripod mount, the lens hood and the shoulder strap for the lens bag. These were clearly on the invoice and paid for. Maybe it is just me, but this tells me nobody at KEH checked when the refurbished item came in from the manufacturer to verify that all items were in the box and then they did not check the contents of the box before shipping it out to me. To check the item from the manufacturer should be standard procedure as when you receive something from the manufacturer you want to make sure that everything is included and if not make a claim with the manufacturer immediately. It should also be standard procedure to check what you are shipping to the customer before you ship it. To have the customer have to tell you things are missing seems a little odd? That isn’t the customers fault but you say you will probably pass that on to the customer. I definitely called but they had closed for the day so i will be calling tomorrow morning. I have been dealing with many camera stores in the past and have never had them ask me to send the good equipment back for a few key pieces but that do not affect the performance of the item. Thats like getting a TV delivered and you discover the TV shipped to you without the remote. You call the store and they tell you to ship the TV back so they can ship it back to the manufacturer and then you wait for it to come back with a remote? In my case, the total cost of the missing items however is substantial. I will update this review once I talk to customer service tomorrow to see how they offer to make this right.
Helpful and friendly staff, was able to find the exact camera and lens I wanted. Camera and lens arrived perfectly packaged.
I have been looking for the right camera for me and looked to find the best place to purchase, as online purchasing you do not always receive the quality you have in mind. Very happy with condition of camera and lens.
Have purchased many used lenses from KEH over the years. Always been as good or better than described/rated. This last time a lens was well below their rating and they immediately accepted the RMA and paid for return shipping as well. In general pricier than random listing on Ebay but they stand behind their ratings and have great customer service.
The staff was friendly, knowledgeable, and efficient. The two used lenses I picked up were rated 'Excellent' quality and, after a careful inspection at home, I completely agree with that assessment. Except for having to drive in Atlanta traffic, it was a pleasant experience. I look forward to buying more gear from KEH in the future.
Amazing place! I've always purchased online but finally visited and the staff was great! The person who helped me with my battery grip, was very knowledgeable and informative with my questions!
Hands down the best online ordering experience I've *ever* had.
Ordered two new lenses for my camera that I thought were out of my price range, until I found them on KEH in excellent condition. Even with shipping AND duties and taxes (I'm in Canada), the whole purchase was cheaper than just one lens, brand new - and I got TWO plus a brand new, in box Goya VND.
There were not one, but TWO problem with shipping (neither their fault) and their customer service was fast, cheerful, and actually fixed the problem without a single complaint or any hassle whatsoever.
Being in Canada, I'm used to ordering things from the USA and waiting around weeks for it to arrive. KEH? Two. Days. It even came in time for my weekend shoot, which I never thought I'd have these for!!!
KEH, you've won me over. I don't think I'll buy equipment from anywhere else from now on. Thank you for all of your help!
I've purchased a D7100 body and a bunch of lenses and accessories from KEH, and I've been fully satisfied with everything so far. They are very conservative in rating the equipment's condition (all my "bargain" rated lenses came in great condition with very clean glass and unnoticeable surface scratches). Also, shipping is really fast, usually delivered within 5 days.
This was my first purchase from KEH. Very impressed with the ease and professionalism I experienced. I had several questions about the comparison between three Nikon lens. I needed information that was not available online - either the KEH website or others. I called KEH and within a few minutes, I had my answer. I placed my order online. The lens I purchased was an E+ along with a UV filter. Everything arrived several days before the anticipated date. The lens and filter were well wrapped and arrived without incident. Based on this wonderful experience, I will continue to shop KEH for my major photographic needs.
Thanks
C J Stott
Scottsdale, Arizona
Great experience! Ordered a lens and got more than expected. Lens was clean and in better condition than expected.
I've purchased used equipment from KEH for the last 10 years or so and have never had a problem with them except they don't seem to do same-day shipping. The equipment is always in the condition advertised or better. After going digital, I'm dabbling in medium format film now and KEH is a great resource for used film equipment. Other than slow shipping, great service, and reliable ratings of equipment condition. Good place to do business.
Prompt delivery. Lens condition appears exactly as described.
I had a great experience with KEH. Ordered 2 film cameras, one listed as excellent condition and other bargain, as well as a lens that was listed as bargain. Received the order really quickly, way before I thought I would. And I would consider all items to be in excellent condition. Great first shopping experience.
Great service as always. The condition of the piece, while graded EX+ was closer to LN, which is always appreciated at KEH. I recommend them to everyone looking to get into photography with previously owned equipment.
Ordered l bracket for my nikon d500, it fits perfectly, is in perfect condition and enjoying using it. I received it with great timing. Another great purchase from KEH. I highly recommend them. Never let me down.
I have dealt with Keh several times and have been very happy. Recently I had to cancel an order a few hours after the transaction. Sean and Matt in customer service were very helpful in cancelling the sale before it was shipped. They went above and beyond. I love this company. Excellent used equipment and great customer service.
Such an awesome way to purchase camera gear! I ordered my product at an incredible price, it arrived and looks as if it just came directly from Canon! Looks brand new and works as it was designed perfectly. Thanks so much KEH Camera!!
KEH is the best! I have never been disappointed with either my orders or their offers to buy my equipment. Most recently, I ordered a film-era lens listed in "Bargain" condition. It arrived promptly, packaged well and it takes great photos mounted on my film camera and, with an adaptor, on my Sony A6000.
KEH is a great place to buy gear, but a terrible place to sell gear. Anything I've bought has been as good as advertised, if not better, and has been shipped out right away. No problems there. Buyer beware when you get an online offer from them, though. They offered me $300 for my stuff online, but the actual offer came in at $100. It's for sale right now on their website for over $700. I get it that they have to make a profit, but lowballing their offer like that seems pretty sleazy. I also understand that I had the option of having them send it back (which I should have done), but most of this stuff doesn't move where I live and I'm not an eBay seller. I will continue to buy from them, but I will not make the mistake of selling anything to them in the future.
Just happened on the KEH website while trying to find a like new Nikon for my uncle, and I was able to pickup my order at their Smyrna location. They had everything I needed, and the camera I got was in excellent condition! Seems like a great spot for any professional photographer. Melinda, who greeted me in the front, was also pretty cool and professional. Great customer service!
My lens arrived quickly, packed professionally, and it was in great condition. I typically check KEH first for any camera gear I am interested in as every purchase has been a good experience.
Great place to sell and buy camera equipment. I sold a lens and bought a lens from these guys. The turn around for selling and getting my new lens was very fast. The only hangup was it took them almost 2 months to send me a check for the remaining on my account. I had to call 4 times to check on the status of the refund check.
Great customer service: had a viewfinder eyepiece missing on my Nikon FM (something one might expect on equipment graded EX and lower). Erik Kenmore from the KEH sales team kindly located one in their warehouse and had it sent to me at no charge.
Thanks, KEH!
You guys are just awesome and I love my telephoto lens that I had bought. It works great for my Canon EOS 1300 D/6T came in today. This is the first time I have used these guys. Great service, great product and great price.
I've bought lenses and a used camera from KEH before. Their quality rating system for their used equipment is generous and pretty much always cheaper than Amazon.
I recently got a Pentax DSLR marked as "excellent plus" condition from the website which is functionally perfect and only had a small scratch on the screen for $100 less than I saw anywhere else. Since Pentax specifically has a wide range of old lenses that are compatible on the K mount, I look on KEH first when shopping since they have a variety of old lenses.
Free shipping and a 14 day return policy are nice too. :).
2 nd Experience with KEH camera. Great web site, easy to navigate. Super fast shipping. Ordered a camera body on Friday night. Item packaged and picked up by Fedex next day, delivered to me in Quebec Canada , Wednesday noon. Awesome ! Hefty amount of bubble wrap to protect the camera and to keep it in the center of the box. BTW no duty fees to cross the CDN border you only pay the federal and provincial taxes.
Great customer service… great experience… I am a novice and purchased my first camera . Sam helped me with the entire process and taught me a lot about what I need. I recommend and will recommend to anyone.
Very good! Just what I needed! Thanks!
I purchased a camera from KEH due to their stellar reputation. Previously, I was borrowing my Dad's camera which was no longer in production. Eventually, I will take the plunge into the Mirrorless Camera arena but for now this DSLR camera is great. The camera was in better than expected, actually perfect, condition and performs flawlessly.
Thank you KEH for your wonderful service! I will definitely be ordering from KEH again.
Ordering from KEH was easy, product was delivered on a timely basis, pricing was fair, grading (condition) was outstanding. With email confirmations from KEH colleague 'Dan" this was a win, win, win transaction. I believe that this was my first purchase, however, I've had several transactions to sell my gear to KEH and they were flawless with a quick check. This is a 5-star vendor for me.
I've been buying and selling camera gear through KEH Camera for a number of years. I've never had a serious problem with either the products or the transactions; a few minor issues were all cleared up with a phone call. The equipment is accurately described and rated (maybe even a little bit under-rated, compared to other online sellers). Prices are fair, also compared to other vendors. They don't pay what I think my gear is worth when I sell to them, but nobody else does, either.
My only real issue with KEH relates to discounts, which pop up with some regularity, sometimes across the board, other times applicable to one class of equipment. What's wrong with a discount? Maybe it's my imagination, but it seems a discount appears right after I've ordered something, so I feel like I lost out to the tune of whatever the discount was. (Yes, I could always return the gear, but it's a hassle and unless there's something wrong with it, other than price, I'd have to pay shipping.). So now I find what I want and wait around until it goes on sale. (This discount dance is why I give them four stars rather than five.)
On the other hand, KEH used to charge for shipping, and it wasn't very fast, either. Now if you spend over a certain amount ($49, I think) shipping is free, and pretty fast: I live in CT, and I get usually get a package within a couple of days.
All in all, I recommend KEH as a good source for buying used photo equipment, and a pretty good place to sell it, too.
Excellent quality on all my purchases. Very quick response time and delivery!
We ordered a camera that arrived with a cracked screen. They were amazing! They go us a return shipping label asap and once the camera arrived at their warehouse Jenna and Yome went above and beyond to get a new one out to us the next day.
I am a repeat customer of KEH. They are one of my prefered vendor for online used photo equipments and accessories. The online processes are straight forwards, the tracking of your orderers are simple and the quality of the products delivered and in particular the wear and tear condition of used items are in line with their descriptions. A fully satisfactory integrated cycle.
You can't tell, at all, that the item I ordered is used. Excellent equipment at very decent prices. I plan on using KEH in the future for most of my equipment needs.
I recently purchased a Canon PowerShot S110 that was rated excellent+. I received it yesterday. It was well packaged and arrived in good condition. Honestly, I cannot tell it from a brand new camera. So far, It seems to function perfectly. Very happy with my purchase. I will continue to recommend KEH Camera.
I placed an order with KEH, and received a phone call the next day informing me that there was an issue fullfilling my order. I called back and the customer service rep discussed options they had available as alternatives. I wound up getting a better product to suit my needs at a better price too. Additionally, although it was not discussed on the phone they expedited shipping so I would received my lens when I had originally expected it, and I actually got it early. I felt that KEH really looked out for its customers interests!!
I have enjoyed browsing the website for many years to consider photography purchases. I don't have much money so have bought very little. The prices are fair and equipment works as it should. I recently bought a small digital camera to carry when I don't want to carry my larger digital cameras. It was rated as "Bargain", but works great even though it looks well worn. A great business!
I've purchased 3 or 4 expensive items from KEH and always found the quality to be as described or better. Good delivery speed and so far, no need to return anything. My latest purchase was a Fujinon 100-400 zoom. I saved abt 30% (over $500) after shipping cost added. I'm a happy return customer :)
I have recently made my first purchase at KEH. It was expensive so I was a little concerned but what a great surprise. The lens arrived on time, in perfect condition as rated, well packaged for shipment. I had saved almost 50% by buying a used product. Based on this experience, I will definitely return to KEH in the future.
KEH has the best selection of used gear I have seen. Their prices are always fair, and the quality of their equipment is great. The used item quality system is easy to understand, and they hold to it strictly so you know exactly what to expect when ordering used gear. KEH also has wonderful staff that are quick to reply to any questions regarding products.
I highly recommend KEH for camera purchases and repair.
The lens came three or four days after we ordered it, despite the expectation for its arrival at the end of the month! It looks beautiful, no dings, scratches, or signs of wear on the outside or inside of the lens. It works perfectly, and is in basically brand new condition. So pleased with the speedy service and overall amazing quality of my lens!
KEH was recommended by a friend and this was my first purchase. I love the lens and the customer service was beyond excellent helping me get the best discount possible. I will be making all my camera related purchases here from now on.
I've purchased from KEH for years. They had a store here in Dallas years ago. I sure miss that but always a pleasure doing business online. Items are described accurately. Never a problem with returns. I've purchased 30 year old cameras that look and operate like new. Fair prices. Helpful and knowledgeable staff. What more could you ask for?
KEH delivers--I don't buy new lenses for my Canon 6D or RP because of KEH. And I don't take chances with auction sites anymore either. With KEH, I get fast delivery and the condition of each lens I have bought is as good or better than I expected.
KEH is one of the best used camera equipment stores! I have been 100% satisfied with everything I have ordered from them. Their delivery is always prompt, and their rating system is top notch! I highly recommend them for all of you photography equipment needs!
As a Nikon collector, and film shooter, I've been a customer for quite some time and I have to say that of all the purchases I've made from KEH, I've yet to experience a problem. Their equipment selection, in my opinion, is far greater than other suppliers, and I've always been able to find what I was looking for. The condition of the equipment is usually better than its rated, and their processing and delivery times are very efficient and quick.
I ordered a Nikon D2x from the used equipment. I paid $35 for a non-working, as-is camera. Upon inspection after it's arrival I spied two bent pins in the compact flash socket. Took about 15 minutes to correct that. I waited another 6 days for a battery. It works great. Apparently that was all that was wrong. Love me some KEH!
Well packaged. Fast shipping. Great used lens. Will definitely buy from KEH again. My only gripe was the FedEx Signature Confirmation on a $120 order. FedEx wouldnt let my teenage son sign for the package. I had to redirect the package to local Walgreens which delayed the shipping by 2 days. Working professionals cant always be home in the middle of the day. Signature Confirmation should be optional. Otherwise. Great experience.
Have purchased a lot of gear from KEH over the years - both vintage analogue and newer digital bodies and lenses and always a great experience. A recent vintage camera purchase had a film winder failure during the warranty period and I received a replacement in only a few days and the copy I received was in even better condition than the original. Their customer service is a class act!
My order was received on time and the condition of the camera exceeded my expectations.
My well packaged camera body order arrived not only on time. In great condition as well. Two layers of bubble wrap and strong TAPE!! Since it's arrival I been using the camera nearly everyday, working flawlessly. So their website equipment rating system works. Will order from them again in the near future.
I bought a mint minus X-T4. Condition is as described and it was nicely packaged. Very happy overall.
Camera arrived aas promised, safe & sound. Thanks.
Camera was like new, very happy with the Canon G5x Mark II. It is an excellent compact camera, images are sharp and beautiful. KEH shipped my order quickly.
Condition of the lens was as advertised and quickly shipped. I could not be happier doing business with KEH. Thank you.
Item was correct and as described. Shipping was prompt and arrived on time.
I received my order of the Canon 77 Close-up Lens 500D -EX well packaged and in excellent condition just as it was listed. I am very happy with the purchase at a very reasonable price.
I've have used KEH for a few different purchases in recent months, and I've been very impressed with the quality of the used gear they sell, their rating system, and the prices. But most of all, especially with my most recent purchase, I was blown away with their customer service.
Today I picked up a Pentax K-1. I have been looking for a used K-1 for some time now, and I finally saw one on the KEH website Sunday night. I called Monday morning to find out the condition of the product, and I was connected with Jena. She was very helpful, and I decided to go ahead and purchase the camera.
I hit a lot of road bumps along the way managing to complete my order due to a banking app error and Affirm's strange loan underwriting processes. I had already been approved for a loan when I made the order, but because two applications came in at once, two loans were underwritten, and I had one hell of a time figuring out how to accept my original offer and get rid of the new one on Affirm's system. I spoke with Jena several times throughout the day, and I have to say, I've never dealt with a more dedicated salesperson or customer service person in my life. I'm used to dealing with customer service people who aren't really interested in helping. It was a nice surprise, and based on her dedication, I will be loyal be a loyal KEH fan and customer until the day you close the doors. Thank you so much!
The folks at KEH are fantastic and always offer excellent customer service. Pricing is always reasonable and used items are always rated conservatively, meaning they are always in better shape than I expected. I buy all of my used gear from KEH, whether it is on their website, their Amazon store, or their Ebay store. Highly recommend!
Always easy dealing with KEH. Good quality used equipment that you can trust, and more than reasonably priced.
I've purchases a camera body, several lenses and a lens adapter through KEH. Everything was priced well below other online retailers that sell used gear like B&H or Adorama, and even though none of the items I purchases were rated "Like New," I don't think I would have been able to tell it was a used product if I didn't know it already.
I have sold some gear to KEH as well. I thought the price was fair, especially because I was able to turn around and get a new lens with the credit.
When I'm looking to get new gear for myself, KEH is the first place I look. Can't recommend them enough.
So far I've bought a flash, a TC, and 2 lenses from KEH. While the flash and TC were fine, I believe KEH significantly overstated the condition of the lenses. Both were marked as Excellent Plus, but the first (an 80-200mm f/2.8D) had very noticeable haze on one of the inner elements, and the second (a 20mm f/2.8D) is extremely loud when autofocusing.
I'm not sure how much the haze would have affected the image quality (didn't really care to find out), and the AF noise probably doesn't affect it at all, but they're two rather large flaws that should have been noted accordingly.
Probably wouldn't buy another lens from them based on my current experiences.
KEH is a good place to find used photo equipment. I have been dealing with them for about 15 years. I was looking for a lens cap I bought from them on 04/06/2020, and forgot about it. On 04/15/2020 I was taking the large trash receptacle out to the front yard, and I saw a very small Manila envelope with KEH logo on it. The envelope was in the back of the house, and I was just lucky I spotted it. FedEx just puts packages on the front porch and walk away. That Manila envelope with the lens cap was so light, I am lucky that it didn't blow a block or two away. In this case FedEx really sucked!
well my experience with KEH is pretty good. Chris the sales rep who i got on the phone seem to understand customer service and was very patiently with me. they got great deals the camera Nikon D40 had just around 1000 shutter count and the lens looked like new plus the camera looks like new.
My only point and rather complaint is that the packaging could be a bit better. Reading other reviews I now understand why they talked about it, my pic shows you how I received it . the one side is for my standards to crushed. So guys at KEH, jump up the boxing double boxing or thicker carton would help. It doesn't serve you and the client to send orders back if it came broken or damaged. mine luckily looks alright, so again overall I am very pleased.
I have been purchasing equipment from KEH since the early 1980's and have found their items to be as described and reasonably priced. I can also say their service is excellent. I always recommend KEH to friends looking to purchase photographic equipment.
Ordered a replacement body for my Camera (Nikon D40X). Ordered on a Sunday, it arrived on Tuesday. (very well packed) (FedEx guy delivered to wrong house, but that is not KEH's fault) So pleased with KEH and their prices and service and i wish i knew about them 10 years ago! This is my second order with them, and could not be happier with KEH. I give them 10 stars out of a 5 stars rating....thank you !!!!
Lens I purchased was in far better condition than I expected, packing was excellent and it arrived a day earlier than I expected. Just the usual great service from KEH.
Got a good price on a nice used lens that would normally be beyond my means. It was well packed in lots of bubblewrap and seems to work great with no scratches or wear on the lens. All in all, a good experience. I would buy from them again.
Purchased a Minolta 35-70mm f/4 in excellent condition. As usual, KEH's grading system is spot on. Lens is in amazing shape, and works flawlessly. Well done KEH! Shipment arrived on time and the lens was generously packaged in bubble wrap.
Recently discovered this gem right in my back yard and have already made several purchases with them. The option for local pickup is fantastic, and the staff have been incredibly friendly and helpful in my visits.
They have a fantastic selection of used gear, covering every conceivable niche in photography. The website is easy to use, product details are clear and give an accurate explanation of the condition of any given item.
Great business, great service.
Ordered a used EX condition DSLR for my daughter. The body shipped but they messed up and didn't ship the battery and charger. All it took was a single call and 5 minutes for that to be corrected. To me that is still earning a 5 star rating. Everyone makes mistakes, it is how you handle those mistakes that counts and KEH handled it perfectly. It also didn't hurt that the camera looked like it was brand new but they listed it at 80-89%.
Love KEH! I buy most of my lenses and equipment here, especially when I need to save money and I don't need something brand new. Great service, and everything I've bought has been in great condition.
Ordered the only Nikon D7100 manual for a new camera I purchased. Not knowing what to expect it arrived very fast, and is in like new condition. Looks better than the picture!
Definitely will buy from these people again.
always the best place to buy used gear
KEH is amazing. Their prices can't be beat for the quality (used, but like new). I've been using them exclusively for my gear for the past 8 years or so and wont use anyone else. Their customer service is hands-down the best in the industry.
I received my X-E3 in excellent condition as stated on KEH's website. Every transaction I have ever had with KEH has been perfect, to the point I recommend them all the forums I visit. For me, that's high praise!
Visited KEH after I broke my camera on a recent trip. I met with Erik Kenmore, who had a boatload of knowledge about cameras and how to match the perfect camera to my photography needs. I bought a camera there and am very happy with their 180 day "trial" period...although I can't imagine using it. So pleased to have an expert to guide me!
The camera's condition was even better than I expected!
My order was processed quickly and received it sooner than expected. KEH has always provided excellent service for my Pentax purchases.
Can't say enough great things about this team!! I needed a flash diffuser ASAP for an event, but due to the pandemic they could only ship (not pickup) items - they warned me it may get here the day before I had to fly out, but they worked so fast to get it shipped I got it the next day! They placed my order for me easily over the phone and helped me find little items (like SD cards) to qualify for free shipping. Will be using them again and again!! The kindest people.
I recently purchased a Sony SAM 18-135mm zoom lens. It looked "pretty good" in the photos on Ebay so I decided to go for it at a very nice price. When it was delivered(quickly), I saw that it looked like new. After a couple of sessions with the lens I found the optical and mechanical components functioned as one would expect from a new lens as well. Thank you KEH. I will always look for your ads first when I make my next purchases.
I ordered a lens with caps and hood. The hood that came with the lens was the wrong one and when I informed KEH they immediately sent the correct hood. Mistakes happen, but good customer service after a mistake defines a company. Third order with them and still impressed with the value and service.
Used lens was in exactly the condition it was rated. I am very happy with it. Customer service was helpful and the packaging was excellent for protecting the product. I would shop here again.
This is the second piece of used camera gear I've purchased from KEH, The first was a 300mm prime Nikon lens. This is a 1.4 Nikon teleconverter. Both items were exactly as described and work perfectly.
I am recommending KEH to all of my friends who are looking at used camera equipment.
I love this store. I’ve had 2 experiences selling and plan to buy from them. Both times selling they were absolutely perfect. Really nice to find such an honest and quality business for photography.
Got my new Canon EOS R on time and in great shape! Thanks KEH camera for doing such a great job! Conditions of the product were actually pretty accurate. I am impressed. Love my new camera!
This was an 'As Is' camera. I was expecting to use it as a training air for digital camera repair. But all I did was to upgrade the firmware and I have as of yet found anything wrong with it except for a cracked control panel lens. I have purchased several cameras and lenses from KEH and I have been happy with each and every purchase. Thank you . I will continue to use your company.
David
Great website! Easy to navigate.
I bought a Canon FD lens and lens hood. They arrived promptly in the mail and where well packed and checked!
The rating for the lens was perfect for the condition! Very good to excellent! nice!
Thanks!!
Never a problem. I have purchased several lenses from KEH starting in the late 90's. The quality was just what was promised and the transactions were simple. The few times I did have a problem, it was quickly resolved.
I decided to go digital in 2008 and used KEH to buy my outfit. They sold me a refurbished D90 and a couple of staple lenses. These are still operating correctly.
There have been some reviews stating that KEH will increase the prices based on an upcoming coupon. I haven't experienced that personally but I have watched an item closely. I could see a lens I wanted fluctuate in price and condition as it would become available then disappear again. When a coupon that pertained to that lens was offered when an ex+ lens was available, it wasn't priced beyond what I've seen it before here and elsewhere. When I bought it, the price I paid was much cheaper than I've ever seen it. You have to remember when you're buying used you are subject to market whims and forces more so than if you buy new. There is no MSRP for used and each piece is unique.
That being said, I love my new lens. KEH will still be my first stop when buying equipment.
I have always shopped at KEH for all my used camera equipment. Their ratings of their equipment is the BEST. I am amazed at how high quality the cameras and lenses are. I highly recommend KEH and will continue to use them in the future.
Big fan of KEH. I've bought from them for years. I'm always concerned buying used equipment over the Internet, but they have consistently provided equipment that is in better condition than it was graded, and doesn't fail to function. My first purchase from KEH was over five years ago, and that used lens still functions flawlessly today.
I have bought numerous cameras and lenses from KEH and never had a issue . Even a couple of exchanges for upgrades . Grading is very conservative , always better than hoped for and cameras I have received were always a very low shutter count . Will buy from them anytime I want to save a few dollars !
Product arrived broken, but fantastic customer service
I ordered an old Kiron 28mm f2 and it arrived with its diaphragm stuck wide open. I called them and the friendly guy on the phone refunded everything promptly (even the shipping) and I got to keep the lens.
I bought the Sigma 170-500 mm lens for my daughter so she could take pictures of my grand children playing sports. I had given her a heavier lens which was too big for her to use but she says this lens works well with her Nikon D 5500. The communication with KEH is excellent and the lens was shipped quite quickly. Also, their price was better than several places I checked.
I made several purchases in the past. Always a good deal.
First time ordering from KEH, my order was supposed to include a battery, no battery was included. Emailed customer service, they called me directly, refunded me for the missing battery, sent me the battery free of charge. Overall, a few days later I am a satisfied customer and would purchase from there again.
product was as keh described and was well packed and delivered quickly
Always reliable in that their camera descriptions are accurate, they ship and stuff always arrives packed well (if a little slow on the shipping), and everything works as advertised. The few times I've had a problem over the years, I call and I get a human very quickly and they solve my problem one way or another without a fuss.
This is a great place to get used photography gear. Their rating system is trustworthy and they have a huge selection of gear. KEH frequently has promotions, so it is possible to get even more of a discount on already discounted gear.
This is my third pre-owned lens I've purchased from Keh Camera. It arrived in very good condition and appears to work flawlessly. I am very pleased with quick shipping, prompt arrival of my lens!
I have purchased 3 Fuji XF lenses from KEH
Over the last 6 month and I have to say that I couldn't be happier with all of them! They show up at my front door in a couple of days, and the best part is: in my opinion they are always in better condition then what they are rated! I just received an 18-55 f/2.8 -4 zoom this afternoon rated as excellent +... well it looks brand new I can't find a mark on it and it functions flawlessly! KEH IS DEFINITELY MY GO TO FOR USED GEAR! By the way I'm picky as hell when it comes to my camera gear.
J. Booth
I have purchased two lenses from Keh Camera in the last 3 years. In both cases my expectations were exceed with the condition of the lenses and the price. I cannot recommend this merchant enough. Thank you!
Arrived right on time and condition exceeds my expectations. I've bought (and sold) through KEH for years and will always check with you guys first! Thanks again for this fantastic lens!
Ordered a used lens from KEH. The lens arrived in better-than-expected condition (it was an EX+ lens but the description says the lens zoom was loose). I used it and haven't noticed anything bothersome with the barrel. Overall I am satisfied with the purchase and the price.
Fast delivery. I'm glad I didn't pay for faster shipping because it would have not got here faster unless I paid for overnight. Product was as described. This was my first time purchasing a used lens and I would definitely buy here again.
I love shopping at KEH Camera! When they describe the item as Excellent, they mean Excellent. I found the Bellows Hood for Mamiya 645 which now completes my 645 System. The website is easy to navigate, check out and very fast shipping. Thanks, KEH
Great Price and Fast shipping.. Thank you
I have purchased products in the past and have never been disappointed and this time was no different. Product as described, good price and prompt delivery. Many thanks
Shawn. Sean. Shaun. sp- at KEH is the real deal in fast after-sales customer service. Had a couple problems with one of a pair of used high end b+w filters. After a couple calls to ‘not my guy’, problem conveniently resolved with ‘my guy’. Keep shooting. Starting to love this place. Thank you-
Thank you SO much to KEH and their support of the photography community in Atlanta. Myself, our instructors and students, have had great experiences purchasing and selling from KEH. Big thanks to Phil and John for donating cameras to our non-profit organization and supporting photo education in all areas of the city!
Easy ordering, got the right product in great condition. I ordered a used lens from KEH. It was graded in excellent condition and it is, looks new. Nice sharp optics.
Please list what is and IS NOT included. I realize now the picture is not representative of what's being sold. Mic windscreen was in picture, not in what I received.
I have bought from KEH, their prices are fair. I would recommend their ever changing selection of used photo equipment. 👍 It's good to have a little idea what your looking for, but, as with most camera companies, if the customer service personnel would slow down a bit, customers would feel less pushed (especially new customers) thanks KEH.
I do love Nikon prime lenses, especially the ones from yester-year all metal, made like a tank (I even like the heft). So when a saw a 180mm F/2.8 ED AIS at KEH my pulse definitely went up. When I drilled down to lens detail info and saw the rating was 'Excellent' I was sold. Now these ratings indicate a range of condition (eg, 'E' means 80-89 % of original condition) and after buying 6 or 7 lenses, I can tell you IMHO I always get near the top of that range. KEH must be tough in grading because when you get an 'E', it's a pretty darn good lens - makes perfect pictures AND looks good. Delivery was timely and the fun began. I'm in love, she's a beauty, a fast tele so I can hand hold even at dusk with sufficient shutter speed. Remember, I shoot film or FX, often in manual focus.
As a repeat customer, I am once again delighted with the camera I purchased. Through past transactions, I've learned that KEH consistently under appraises used equipment, thereby giving the customer even more than they expected. Well done you, once again!
Arrived right on time, well packaged and in excellent condition!
so thankful to be able to buy a new (to me) nikon with all the backorders right now. It's especially nice to be able to buy used gear from someone reputable & trustworthy.
I've bought and sold equipment through KEH for over 20 years. They are my go-to-first camera store for anything dealing with photography. KEH prices for selling and buying are competitive, and their customer service is top-notch.
I have been purchasing and trading in used equipment with KEH Camera for several years now, with great success. Every piece of equipment I buy is in excellent working condition.
I highly recommend this company to anyone looking for professional camera gear.
I received the Fujifilm XF10 that I ordered from KEH and it looks like new. I am *VERY* happy with my purchase and will recommend KEH to anyone looking for used photographic equipment.
I mistakenly wandered into your offices today thinking it was a storefront. My friends and I were greeted by a wonderful young man, Jeremy, who explained you were not a storefront but would be very happy to help. I then spoke with a sales rep, Eric, who listened to what I was looking for and after a few minutes came back with the Canon Rebel DSLR I was looking for at a price that was very reasonable. Both Eric and Jeremy were very friendly and accommodating and I left with great respect for your company knowing you have employees like this. I will be shopping your website in the future for more camera needs.
Saying I'm a huge fan would be an understatement. Out of all the online stores that sell camera gear- these guys just plain out kick serious you know what. I freaking love the deals. If it isn't a sale or finding what you can't find anywhere else, it's the fast shipping and friendly folks. Never had problems. Just bought a lens recently and better than described condition, good packaging and what else can I say? I hope they never go out of business. I'd probably stop visiting the internet at that point..:)
Very nice experience with the purchase of an ex+ Canon 100-400 f/4.5-5.6 lens. Packaging was "fed ex thrown proof" with lots of bubble wrap. I would like the opportunity to pick my shipper.
As a travel writer, I have been buying cameras and accessories at KEH for over ten years, and I have NEVER been disappointed. The items are always better than described, shipping is exactly as KEH says it will be, the one lemon I got (not their fault) was promptly and cheerfully refunded.
If only all camera shops were as quick, friendly and - yes - affordable as KEH. But they are not, so I´m sticking with the store I know and trust for the next ten years.
Picking up a specific camera in Atlanta was significantly cheaper than buying it outright, so I made the drive. It's a neat little shop. Lots of old cameras if you need film bodies or parts. The folks were very friendly, and the camera body I purchased is excellent. Who would have thought that "bargain" quality means "excellent." I was happy to have my expectations blown away.
I've bought several used lenses and two used bodies from KEH. They're fair with grading on the items and I've been pleased with my purchases! Love them and will be buying more equipment from them!
Have both bought and sold with KEH. They are my go to and they never disappointed me in any of my transactions. The upside may be that I am very clear about what I want and I have done my homework beforehand. Otherwise, they have been consistently professional, timely, and a pleasure to do business with.
Fast delivery, good product, honest and accurate description of condition. I've used KEH off and on for decades and they've always been top tier. A superb and valuable resource for photographers.
I had an EOS10D for years, and to have it refurbished was going to cost me $325. I bought an EOS40D, bqttery and charger for abour 1/3 the price. I am very happy with my purchase. It came Monday, May 11, six days after I orderedit. My lenses that fit the 10D fit the 40D. I already had several batteries for the camera, along with a charger. I did read the manual that I had ordered also, read it (not completely yet), and went on a shooting spree. I am back to photography with a passion. THANK YOU!
Staff was friendly and knowledgeable. They helped so much! I will definitely come back again!
No problems, this is almost the last piece of equipment to replace what got stolen. I got a 72 mm cpl and uv, (the previous was 62mm), Looking for a SL3 or possible M50 for the future. Thanks.
As usual, the Mamiya lens I bought for my RB67 was better than expected. Not a mark on it, glass is perfect, it works flawlessly, and the price was right. I'm looking forward to going back to film for special projects and I've never had a medium format camera so I'm very excited to get going. Keh always ships with lightning fast delivery and items are packed well to avoid damage. I can't say enough about these guys. I've never had a bad experience. Buy with confidence.
Fantastic experience always!!!! My latest purchase was a Nikon D500 back. Delighted to see only 9700 actuations and perfect sensor screen. You can not beat these folks!
Item was shipped quickly. Packaging was very thorough; item could have been dropped in the street by delivery person without effect. The camera purchased was in condition expected; Like New. Will DEFINITELY make future purchases.
I've ordered twice now with KEH and have been very pleased both purchases. Shipping is lightning fast and free!! Both arrived withing 2 days of the order being placed. Will do business with again.
Equipment arrived well packed and as advertised. There is no apparent wear from it being previously used, which surprised me has it was graded has "excellent" condition and not "like new" condition.
The lens I ordered was just as described. It was also packaged very well and shipped promptly. This was my first purchase from KEH and I am happy with the results.
A good place to get vintage cameras and glass.
If I may be so bold,KEH,Southerland's of Huntsville,AL. and Usedprophoto of Kansas are my top 3 places to shop.
UPDATE 07-07-2020:
A couple years ago,my Alpha300 fell,and quit working. KEH had an Alpha700 for a heck of a price.
Bought it.
Still working well;even uses the Batteries and Lenses used on the Alpha300.
KEH even took my poor,broken 300 in as a Donor Camera. Thanks!
I received and Ex+ Olympus M1 Mirrorless body. It is in the condition described, if not better. Delivery was very quick. I traded in a bunch of equipment to cover this 'purchase'. I feel the equipment i sent in was priced fairly. By taking a gift card, i got an extra 5%. Too cool.
Bought several products from them, primarily old manual SLR lenses for my Panasonic mirrorless cameras. Used prices are very competitive even with eBay (they actually list items on eBay as well). I've never been afraid to by BGN (bargain) rated items from them as they always turn out to be better than expected. Shipping is well packed and quick.
Highly recommended.
My Go-To place for used photo stuff. Been dealing with them for years- both as a buyer and seller.
When you buy, the condition of the equipment is often one grade above what they've classified it! Good stuff at a fair price-- and some of their stuff is at a great price.
Selling to them, you'll usually get something less than you might on Ebay or Craiglist. But it's totally hassle-free, you get paid immediately and you don't need to meet up with some unknown dude in a supermarket parking lot while toting a pretty expensive camera that he knows you have.with you.
Recently I bought a zoom lens that I ended up not liking all that much. It was on me-- I made a poor choice about what to buy. I contacted them after a week for a return. The customer service guy was helpful, understanding and friendly- immediately issuing an RMA. They refunded to my credit card the same day they received it back.
Another smooth and professional transaction from the industry leader in used professional photographic equipment sales. I have been using KEH for over 20 years, and will continue to do so into the future. DLR
I like the idea of pre-accessed used camera equipment by knowledgeable people. The prices aren't too high, in my estimation. Order processing was easy and super fast. I made a mistake in ordering the wrong thing, so I had to contact them for a return. They responded quickly and gave me clear instruction on what to do. Would recommend!
This is my 4th order from KEH, they have excellent tech support, items are as advertised on site and very fast delivery. This will not be my last order. These guys. Highly recommended!
I think the person I talked with was Eric very knowledgeable and helpful i will be ordering another lens next month.
Cameras are shipped using great packing materials; cameras arrive on time & in exactly the "condition" stated in listing, i.e. KEH is a dependable seller of used camera equipment (reviewing my 2 year history w/company).
Another great experience with KEH. I highly recommend them for purchasing high quality used camera gear or selling your old gear. I've purchased gear from them and sold them my old gear, and both were great experiences.
Bought a new-to-me camera body and a few lenses and found the rating system spot on. Saved considerably over new equipment and the transaction was smooth. I had an old camera body priced and it was lower than expected, but it was likely just high expectations on my end.
KEH has been my "go to" for used camera gear for nearly 20 years now. They always supply quality equipment at reasonable prices, and their conservative rating system means if the camera was rated EX or EX+, then most likely it's practically in new condition!
The entire shopping experience at KEH was great, from the ease of use of the website to the actual ordering, and on to delivery-a great experience. We shopped for, and bought, a camera and it was exactly what they said it would be when we received it! Thanks!
Great service and sales reps were nice and understanding. Great place to buy a camera, new photographer or senior!
First time ordering from KEH, but been following their inventory for years. They had a 10-20% off sale and gave them a shot. Products arrived as expected and I am very happy with the quality.
Great place to purchase/sell unwanted photo/video gear. They had exactly what I was looking for, and at a good price.
Good ecommerce website also. Proper descriptions/pics; straight forward with clear communication through purchase & tracking. Thank you
I've ordered a mamiya rz67, a seconic light meter and a Nikon d800 from KEH. The deliveries were always fast (a couple of days) and everything always showed up well packaged and in great condition.
KEH Camera came through on their promise of delivery and product quality. This was my first experience with them and it couldn't have been better.
Definitely will be back!
I have used KEH multiple times in the past and I will continue using them in the future. Very fair priced items and always in excellent condition. I recommend them to anyone that asks me for any photography related advice.
🌿 Just had a FANTASTIC conversation with Griko from KEH today. He was 110% customer service driven. I have worked with KEH in the past and will be buying another camera from them soon. Thank you for taking your time explaining details and helping me. I will be telling all of my friends to check out KEH!!! You guys are the best!! 🌿 …
Everything about KEH is on point. I’ve made countless number of purchases from them everything is always smooth.
They rate the gear honestly, price it fairly and back it up. Best place I know of to buy used gear.
Equipment is reasonably price. Delivery service is good. There is also a great variety of equipment and its accessories available. If a problem arises
KEH will does its best to resolve it n a fair minded way.
Minor issue with the battery of the Canon 80D that I ordered. KEH responded immediately and corrected the problem ! Their customer service is tops in my book . Have done business with them for years and and have always been satisfied.
Fast, professional and very reasonably priced camera I ordered to replace the one I dropped. Upon receipt, it looked newer than the 6 month camera I dropped! All business should operate like this company, truly taking care of the customer!
Ron K
Boca Raton Fl
A great deal on a proven ballhead. A little slow on delivery but you can't blame KEH for that. So Glad I opened an account with them and look forward to future purchases.
I recently had a need for a piece of fd glass to expand my selection to use for analog sports photography and the selection of relevant glass was extensive, reasonably priced, had multiple quality selections for most lenses, and had easy to navigate tools to help narrow search results. From the search results I found an inexpensive zoom lens for my AE1program and I received my package faster than promised in the expected shipping time as well as in the condition that I was promised. What I have found interesting is that below the "excellent" condition there are a few stops on the quality scale that drastically reduce price while promising only exterior wear and tear the the lens and as a shooter on a budget this is extremely useful for stretching my equipment budget..
Amazing. I was referred by a friend and he was correct. This company was helpful and shipped very promptly. The camera looks new and the lens looks amazing even though they listed as BG. Will return for future purchase promise.
KEH has been a trusted source for used gear for many years. Good customer service.
KEH is fast and reliable. I got great quality lens at a very good price.
I was gifted a camera to begin photography and it wasn't the typical DLSR camera. It was a mirrorless Olympus camera and I needed a lens. I was advised by a friend who had never used the camera to get a 4/3 lens and while googling, every place kept saying a 4/3 lens was needed for a mirrorless camera system....of course my camera was the exception! LOL! I ordered online for local pick up, I brought my camera in and the lens was too big. Turns out I needed a macro 4/3 lens for my camera. In the same trip, they paired my camera with the right lens, gave me options to exchange, which would of taken longer, or return/buy. I picked return/buy and got the new lens within 10 mins (just waiting on refund from the bank for the first lens which I knew would take about 3-5 business days) and everything worked perfectly. The new lens cost about $50 more, but It was because on average it's a $200-$300 lens compared to the first one that was an entry level $100 lens. I wouldn't have known the lens was used had I not gone to a pre-owned equipment shop and I love learning my camera. I am very budget conscious and will probably continue to buy used from KEH, especially with their office/warehouse being local to me and easily accessible
The drop in circular polarizer filter I received for my Canon 600mm was designed for the version 1 model and I have a version 2 model. I was told by a customer service rep that it would work in my lens - it did fit, but it was very loose and no where near as snug as it should be, which is not acceptable. I have returned the filter and am waiting to be contacted to exchange it for a version 2 model of the drop in circular polarizer.
lens was described as EX+......this was almost new!!!! works great on my camera. looking to buy more!
Everything from using the KEH website to ordering and receiving my order was all professionally done. No problems with anything. Emails from KEH kept me updated through the whole process. Will use KEH again.
KEH continues to offer great products at great prices. Every item I've bought has been perfect with fast shipping. Highly recommend them!
Swift and prompt service. Have received my orders of Tamron lens and hood before date given. I am pleased with the quality and the appearance of items. Will be purchasing more items from them in the future.
Received my order in about 2 days when I was expecting it in 3-5 day. It was received in excellent condition and working properly.
I ordered quite a few lenses and a DSLR body, all "as-is" (which is unreturnable and essentially for spare parts) for a few bucks each. To my surprise, they were all in good condition with the exception of the body, which has a small issue with the mirror getting stuck halfway every now and again. (I cannot guarantee that everyone will have this experience with "as-is" items of course, so do not assume they will work.)
I could not be happier with my purchase, and I will definitely be ordering again!
Wonderful customer service from representative Jenna who is really a credit to KEH. Order arrived promptly and well packed. KEH is honest and has a very positive and well-deserved reputation.
KEH provides quality camera equipment at good "used" pricing. Their equipment condition ratings are accurate if not conservative. You will not be disappointed.
KEH Has the best used deals and inventory!
I have bought 2 older lenses from them and both times they were affordable and the process was worry free. I was very pleased that their rating system was accurate and I received exactly what I expected from them.
The camera (Canon EOS 5D) arrived quickly and, with the exception of a rather dirty sensor, was in good condition. A couple times through the sensor cleaning procedure seems to have solved much of the issue. Also, there was no user's manual, but fortunately, these can easily be found on line.
As usual, I found what I needed at KEH in nice condition and at decent prices. Once I placed the order, both batteries and camera wrist strap arrived swiftly and safely.
Had a great experience buying a used battery grip for my canon camera! It came as described with no surprises, extremely happy with the overall experience and will be back!
Have done business with KEH many times over the past 10-15 years. Never disappointed with quality, price and service.
The 3 older manual lenses are safe and well.
All functional and in good shape.
A minor issue with my camera body; Nikon d3400; where the 'non-cpu data' listing in the menu is missing, whereas the older d3300 apparently had it. So, my images read at 0 for focal length and lens type; for the exif data.
On another note; non-related to the lenses, Raw itself is not switching into jpgs very well, and losing too much image quality. Not the fault of the lenses, rather the digital process. I've been using linux and raw therapee or dark table which are cumbersome to use, with cropping issues. Png's or Tiffs would be better as a stock choice, as they can be lossless, yet the stock houses went with low quality jpgs, which looses image quality.
From keh; good shop, excellent choices in manual lenses, which was my seek out. Thanks for your assistance; looking to purchase again soon. It appears 5 lenses will appropriate my particular artistic style; from macro to birding zoom.
I am always pleased with the great customer service at KEH and will continue to order from them. I highly recommend KEH to all of my friends as the best company for camera equipment.
If you are in the market for digital or film camera gear, KEH is THE place you should be looking. Great shipping, super accurate descriptions, and the prices are more than fair.
I will shop here first for every piece of gear I need in the foresseable future.
I am pleased with the product ordered, they came very well protected with bubble-package and were exactly what I expected. The correct quality for the price and all functional. Thank You. I'll intend to continue shopping with KEH Camera!
I have purchased a couple of items from KEH. One being a lens for a vintage camera I have, the other being a lens correction diopter for the same camera. Both items have been flawless, actually the diopter was listed as bargin, when I received it, a day earlier than expected, it was flawless. The diopter looked as if it had never been used. KEH has exceeded my expectations with their products and customer service.
I have on a couple of occasions used their chat service via the website, their staff is very knowledgeable and professional. I highly recommend KEH Camera.
Very quick order processing and product is as described in great condition, well packaged. I haven't had the opportunity to test with film but the experience to date has been excellent.
After using KEH for a few years there is no reason to give them less than five stars. Their customer service is exemplary, prices are very competitive, and speed of shipping is so good it leaves me grateful such a store exists.
They were very knowledgeable about my camera needs and i found a replacement that was very reasonable. The only pproblem i had to wait so long, that's why the 4 stars. But i will recommend them to others.
Sold my gear to KEH recently. Got an initial quote over the phone. Was skeptical @ 1st. Long story short got more money than expected. Very happy customer.
Prices are fair and the items are always better than expected. Love the gently used lens and camera body I purchased from KEH. Great service! Highly recommended!
KEH Camera is one of my favorite places to buy used photography equipment. I find their used lenses in better condition than they describe, and often for a better price than the on-line auction site.
Ordered a LensBaby 2.0 from KEH. As described, it is in excellent condition. Very happy with the service and my new creative tool!ok
The lens is working fine.I will test it more this weekend.
Mostly good experience, save for a DJI Mavic Pro drone listed as Excellent but arrived broken from crash sustained during an earlier flight.
Lens arrived in good shape, and within a reasonable shipping period. I've already tried it out briefly and seems to function very well.
Always a pleasure to shop at KEH Camera.
Products were in fine condition but read the fine print of your product carfully my mint camera came with no manual, no box, no strap this may have been disclosed in the ad I am not sure I did not see it anyway.
Th main battery that was in the camers was dead an dhelp about a 5-10 minute charge. I bought also a Tripod that afterward discoverd was a head only and that was not clear eough in the ad that was listed under tripods and showed it with a stand in the picture and tri pod head does not close fully onto the camera shoe. It was a $79 used Manfroto it works swell enough I guess an dis sturdy one you close as much as your acble to in the camera shoe. I ended up haveing to spend alot more to get the stand and that I had not expected. My second used batery I bought for the camera was also pretty much dead and of little use holding about a 20 minute charge. My fualt I guess but it sould have been made much clearer in ad discrition and shouod not have bought a used battery at all as for the same price withing 5$ as new battery from Amazon. Happy enough overall but likley would not buy from them again if I did I will be much more carfull to ask a aalesrep who don't seam so helpful or knowledgeable. Prodcts did come fast with no shipping dely and my order was packed well and came complete no late parts nothing missing.
I just happened to stumble onto this company. This place is amazing and every product has been better then expected! I bought a Nikon D700 built better then my grandma's girdle. Five stars all the way around!!!
I have bought and sold threw KEH for years and the thing that gets me comming back every time is that they are so easy to work with. With EBAY being a guessing game when it comes to used camera gear buying and selling. KEH is reliable and simple to work with.
Delivered a day early. Cannot tell the camera from brand new, just out of the box. As always, KEH is a great place to do business. Many thanks!
Remember the warranty! While i found some other "deals" on other sites, I paid a little more and now don't have to worry about my $2000 being wasted! Oh, and EX is truly in excellent condition!
The flash works well; the gray cards say there are instructions included but there aren't (luckily, not hard to use gray cards); took a chance on ordering infrared film, but seeing as they were hot when FedEx handed me the box, I'm going to guess that's $20 wasted. Overall good experience aside from the film.
Items arrived quickly and in good order
Good buying experience with KEH. Got a lens, had a issue with it, called customer support and they offered to exchange it. Waiting on the exchange lens at this time.
Very well done Keh, The product was as advertised (50mm lens) and in great shape
I have done business with KEH multiple times buying and selling gear and I have never had bad dealings with them.
I can just say that i will rather look there for something to buy than anywhere else. I bought ex+ body and ex lens. I was very very happy with the price and condition. Will continue buying there. Thank you people from KEH.
Like always KEH has come through with products that exceed my expectations. This is the main reason that they are my go to place for camera equipment.
Yes I received the lens. it is as described .Thanks