Reviews of Reliable Appliance Big Lake. (Appliance Store) in Anchorage (Alaska).

Reliable Appliance Big Lake

99 Reviews

78 Comments

Appliance store

Appliance store

11768 W Woody Lake Dr, Wasilla, AK 99654, United States

Description

Information of Reliable Appliance Big Lake, Appliance store in Anchorage (Alaska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Reliable Appliance Big Lake

Popular times

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Reviews of Reliable Appliance Big Lake

Crystal Tingen

They definitely live up to their word I was in a bit of a pickle and they were able to fix my dryer the next day thank you reliable appliance 👏🏽👏🏽👏🏽👍🏽👍🏽 …

Ardie Buechner

Had what I was looking for. I shopped online checking the local big box stores and saw that Reliable Appliance-Big Lake had what I wanted. Took a visit to the store with tape measure in my purse to make sure the appliance would fit in the respective spaces. Jeff was patient and answered my questions, set me up with scheduling the delivery. I was notified the day prior for delivery service. John(sp?) and Garrett notified me prior to getting to the house that they were on the way and showed up within 10 mins. I had two appliances prepped and ready to take away and had the replacements installed quickly. The total time was less than 45 mins. Very satisfied, the price I paid for a refrigerator and a dishwasher was less than what I would have paid for just one refrigerator at a local big box store.

Kayla West

Paul came out and did an amazing job in such a timely manner. Was very kind and answered any and all of my questions and was very helpful and knowledgeable. I go to them for any of my repairs. I know I’ll be taken care of in a timely manner and for great prices! Thank you reliable appliances

Cindy Turner

Paul came out and fixed our dryer. He was very polite and friendly. He even let my son help. 😊 I will definitely do business with Reliable Appliance again in the future! …

Les , DEB Syvertson

Paul did a fine job of getting our freezer back into operation. He explained what was necessary and followed through with excellent customer service. We appreciated his professionalism. Thank you, Les and Debra Syvertson

Lindsay Causey

Paul was fast and professional. It only took a couple minutes to locate the issue and was fixed immediately. He also showed me how to keep a certain area of the dishwasher clean and free of clutter. I highly recommend him.

Shannon O'Hara

I called today and spoke with Rachel. I told her I needed a washing machine but wasn't quite sure what kind. She patiently went over the different ones they had asking questions and detailing features. She was even nice enough to send me pictures while we were on the phone. I settled on one, paid over the phone for the machine, delivery and installation. I must admit I expected to be shrugged off as far as delivery goes. Totally not the case! I live rather close and, even though they were slammed with deliveries, they managed to squeeze me in. A very polite delivery guy, Jeremiah, called to let me know he was on the way. (Important because I have a dog) He removed my old noisy washer and placed it outside per request. (It's being donated) He even asked if I wanted to sweep behind before he installed the new one....YES! He was so quick and efficient and did I mention polite? He tested it to make sure everything was hooked up properly. All in all I have to say, they really do put the reliable in Reliable Appliance. Great washer, great bargain, great people! 10 stars!

Gillespie Brad

Reliable just replaced a toilet for us that cracked after the most recent 5.0 earthquake near Big Lake. They also did extensive work for us after the 7.0 earthquake two years ago. Their notification system to confirm appointments is excellent, and their technicians are very knowledgeable and professional. I would highly recommend this company.

Alex Clason-Messina

Paul was great to work with. He diagnosed the problem within mins. And replace the part he had in his truck. Reliable Appliance is a business I'll definitely use again! Thanks again Paul!

victoria armpriest

Paul was very friendly, helpful and courteous. He made sure that all my questions were answered before he left and was sure to make notes in case any other problems might come up with my washer in the near future.

Diana Raymond

Paul was great to work with! He knew the problem with our fridge immediately and fixed it within minutes. We will definitely use Reliable Appliance again!

Joseph Parreira

Paul was very prompt in contacting me and polite upon arrival. He explained everything as he went along. Made sure I understood what he was doing and let me know if there was any issues to let him know.

rae capital

Paul was so nice and very knowledgeable. He worked efficiently and then made sure that I knew how to use the appliance properly. I definitely would recommend!!

Rob Tracy

This company has bent backward to take care of us. Steve the repairman is friendly, knowledgeable and thorough! After he was done I knew the problem wouldn't return. We had a repair under warranty which they honored, no questions asked. This company is way better than others I've tried.

David Moody

I have had these guys come out on multiple occasions (unfortunate as that might be) but all three times they have impressed me. They are always courteous, make sure they don't get dirt on my floors, say hello and pet my dog, and immediately get to work. Each time they have fixed the issue quickly and told me exactly what it was that wasn't working properly. Feels good to have something fixed and also feel like you know a little bit more about the house you live in too. This last time they even fixed something that was broke that I didn't know was wrong. Awesome company, the negative reviews you might see I can only assume are from unhappy people in general. Keep up the great work Paul!

Garret McCauley

Paul was polite, very knowledgable and helpful in showing us how to take care of our appliances. Fast and timely. Would highly recommend their services!

Lucas Sosa

Paul came out and was very professional. He explained everything he was doing, how the equipment operated and some of the things that he’s noticed would be beneficial while operating the fridge. He even leveled the doors for me.

Serita Unin

Paul was reliable, quick, and very dependable. He fixed my fridge within 20 min. Very kind and I would recommend his service.

Angelica Gonzalez-Montanez

Our tech was Austin M. Great guy, great customer service!!!

Kristel Rex

Paul came and worked on our fridge. He was very knowledgable and helpful. He called to let us know when he would be able to come, and was very kind and personable. Thanks again for your help!

Monica Laura

Paul was very prompt and professional! Came right on time , found the source of the gas leak and fixed the source. Thank you Reliable Appliance for all your great service

Sammy Cordero

Awesome people! Excellent service! Took a bit to get the part but once it came in Paul was able to install it quickly and right. So happy to have an Oven again! :)

Mary Fileds

We have a summer home in Alaska. In June of 2017 we purchased a used Kitchen Aid Refrigerator from Reliable Appliance. Within two months of our purchase we noticed water pooling at the bottom of the freezer. A Reliable tech came to our home and fixed the problem which was wonderful. The technician suggested that we unplug the refrigerator before we leave for the lower 48 as this would increase the longevity of the refrigerator. We returned to Alaska earlier this month, replugged the refrigerator. I did a thorough cleaning, we stocked it with groceries, to our surprise the refrigerator was not cooling. We called Reliable again and once again they sent another technician. This time we were told the the problem was that there is a failure of the cooling system and it would be costly. I am disappointed because we used the Refrigerator for less than three months and were told that we could only get a credit of $250.00 and no call out charge. The Technician was very professional and informative . My concern is I feel apprehensive about purchasing another appliance from Reliable.

Ryan&Arrielle Andrews

Paul! He was fantastic. He was quick, efficient, and professional. Hands down great experience with getting our fridge fixed in a timely manner.

Peggy Robinson

I called today to see about getting my stove repaired. The lady that answered the phone (Michele) was so helpful and had the repairman (Daren) call me. He called right away. He instructed me on where to find the model number and what I could do to solve the problem. I did what he told me and the problem was solved. I am so grateful there are people in this world like this company.

theARCTICoperator

fast efficient and amazing customer service came out within 2 days of me making an appointment fixed my washer and dryer barely spent $500 well less than the price of a new washer or dryer units I recommend them 100%

Ann Tonia

Paul diagnosed and fixed my washer within 5 minutes. Very friendly, professional and would call Reliable again. Thank you!

Wesley schlueter

Paul was amazing. Definitely the technician's tech good job knowing his job and delivering some awesome customer service. Thanks. Wes..

T S

Paul was fantastic. He was fast with his service and explained repairs well. I would recommend them to anyone.

Theresa McSorley

These guys have been fixing and helping me out for years, they are Great!! Paul thank you for going above and beyond!! Thank you as well Logan!! I do and will continue to recommend you guys!!🤩 …

Jen Townson

Paul and reliable appliance have been absolutely great and provided great service in a very timely manner. I would highly recommended their services to anyone.

Brandy Malcuit

They are always timely. Steve their technician is knowledgeable, funny, and always gets the job done. Thank you for providing services for over 7 years now for my family.

Sachiko Brandl

Never did get the right belt for my dryer, but the man tried. He even dug threw used belts to try and find one that would work. Very friendly and service oriented.

JL Evans

Awsome service. Prompt response, reliable, flexible with accommodating to clients schedule. Knowledgeable and informative. Will definitely contact again for future assistance with any/all appliance installation. Thank you, Sam and Zach... :) ~JL~

Kristin Robson (Sophie)

Great experience! Darren came out to look at our dryer and was able fix the issue in a timely matter. Definitely recommend Darren and Reliable Appliances!!

JoAnn Lee

Thanks Paul. Paul was very knowledgeable and thorough. Found the problem, fixed it and on his way. Great service Reliable.

Rachael Whitmore

Great Customer Service and delivery was free as long as they weren't going to hook up our washer we bought after getting it down to where it was going to in our house. Delivery timing was perfect too.

Cameron Ragsdale

Paul arrived on time and was quick and thorough to fix the issue with our washing machine! Great service!

Lindsay Jack

Paul quickly diagnosed the problem with my washer and let me know what my next steps were. I would definitely recommend them to anyone.

Trevor Croswell

Paul was timely and courteous. He worked quickly and knew what he was doing. I highly recommend him.

Michelle Cottrell

Picked up a fairly priced refurbed washing machine. The guys in the store/warehouse were friendly and helpful AND they honor a 6 month warranty! Definitely recommend😎 …

Suzye Vennell-Martin

Came to fix my fridge, ended up looking at my dryer too. Fixed my dryer and fridge!!!!! Best place to call. ALL of my appliances are from reliable. Ill NEVER go anywhere else!!!!😊😊😊😊😊 …

MelissaJonathan G

I got a better deal than I would have anywhere else. And got free delivery and installation and haul out and great service. Awesome Place check it out for sure

B & P Berg

Thanks Paul!! We appreciated the prompt courteous service that you provided repairing our fridge. Thanks again.

Deborah Baehm

Paul was very professional and thorough!! Fixed the problem in a half an hour. 5 stars for sure!!!

Heavy Corrosion

Paul was very pleasant, very knowledgeable answered all of our questions, great service very pleased with Reliable Appliance

Matt Leonard

Very professional, courteous, and friendly. Willing to ask questions to help me troubleshoot the problem with my dryer AND find the least expensive resolution.

mae patrick

Paul was my service guy he did a great job and gave me helpful tips for future reference

Devin Grant

Had great service from Paul @reliable appliance. I would definitely recommend their services.

Steven Dristy

Used, fully working major appliances at reasonable prices. With warranties. Brand name super capacity washer for $200!

Nathaniel Luna

Paul was prompt and professional during his visit and handled the problem to the best of his abilities. Thank you much.

Sheryl

Thank you! Paul was very helpful, taught me what was wrong with my dryer to help prevent future repair calls.

Dakota Carlyle

Paul was fantastic. Friendly. Explained everything. Resolved the problem fast!

Jonathan Thomas

Paul was great. Punctual, efficient, and had great advice for maintenance

Christine Woods

Excellent customer service and the technician, Steve, was knowledgeable, super friendly and funny. I would highly recommend!

Dalton Fiedler

They were very customer friendly and we got a stove and refrigerator for a great deal.

Mary Lemings

Paul did a wonderful and professional job. Thank you!

Brittney Fulsang

Paul - quick and helpful! Gave expertise advice as well as a speedy fix.

Bunny Walker

Paul was fantastic!!!! Above and beyond with education!!! Highly recommend!

Jana Mason

Paul did a quick nd great job.

Ron Brock

Excellent experience with washer malfunction service call. Would recommend without reservation!

melissa fisher

The guys were friendly and helpful and the price was very fair

Sierra Mcroberts

Paul was great! Very friendly and informative!

Amber Crawford

Paul provided excellent customer service.

Anthony Vita

Good service BUT they charge almost $100 just to come out.

Heidi S

Paul was cheerful, knowledgeable, prompt, and professional.

starra Taliai

Great service very fast and professional Awesome!

Barbara Russell

PAUL GREAT good man, service was on top..HA ha ....good service..

The Scham

Paul was an awesome and helpful!

Ben Anderson

Paul was efficient , knowledgeable,and friendly.

Sally Letherman

Great prices and helpful staff.

Bryan Lopez

Paul great job

Marjorie Trull

Great place for used appliances

mellisa blaine

quick pleasant to speak with.

ken hutchinson

Paul was awesome!!!

Lucinda CINDY Radliff

Great service!

David Schultz

JoAnn Nelson

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