Reviews of Renewal by Andersen. (Window Installation Service) in Virginia Beach (Virginia).
Renewal by Andersen
1019 Eden Way N, Chesapeake, VA 23320, United States
Description
Information of Renewal by Andersen, Window installation service in Virginia Beach (Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Renewal by Andersen
Sunday
Closed
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
9 am–2 pm
Reviews of Renewal by Andersen
Paolo Giordano
Craig Bechthold and Lamont Hairston have just completed the installation of three doors in our house, providing a service that left us amazed and incredibly grateful. They took great care of the property, protecting everything around the work areas and cleaning after the installation even though the house is still in the middle of renovations.
They completed their job ahead of time, took care of every little detail, explained each step and made sure we knew exactly what was going to happen next. After so many sloppy and careless contractors that left us unhappy and disappointed, Craig and Lamont were a breath of fresh air! They also helped fixing another window that was leaking, and carefully uninstalled a storm door that we promised to our neighbor - delivering it to their door nonetheless!
An absolutely amazing crew, the living proof that not all contractors are lacking accuracy and attention to details; some really take pride in their work and we’re glad we got to meet them.
Tony Dawson
Craig Bechthold and Lamont Hairston came today to install our new front door. They did excellent work. They talked to us throughout the whole installation to make sure we were happy. They even installed a new doorbell for us. They went beyond the call of duty. They best install team out there! Professional the entire time. Highly recommend!
Marvin Williams
Mr. Steve & Jimmie came out and installed our windows Today 10-26-2021 they were very professional they did an outstanding job the work was excellent. Thank you Mr. Rogers from the Sales staff installers were awesome and professional I would recommend your company to all of my friends my wife Magda Pabon and myself would like to thank you and your staff for a job well done.
Stephanie Dewald
The Mr. Rogers staff is amazing. From Mary in sales/design to the installation staff - absolutely top-notch. Mary walked through every detail and is exceptional at follow-up. Cody and the installers were excellent at communicating every step, respectful of my home, and just a pleasure to have on this project. Everyone through the process has been wonderful. I feel like I've made new friends and will be sure to go back to Mr. Rogers when I need doors/windows in my 2nd home. Mr. Rogers even stopped by to check on the project and make sure we were happy. Only first-class companies deliver service like that! 🌟🌟🌟🌟🌟 (5 Stars) All the way!
Michael Torres
If I could rate them an 11 I would. Very meticulous on the proper installation of the new replacement windows. I've had two previous replacement installs, but none like this one. This one lone trait for the proper installation sets you apart from all others and appreciate you going the extra mile to do it right. Josh & Mike did an excellent job to do it right. Your windows are of very high quality and resulted in more even temperatures across the home, and considerable noise reduction from the highway road noise of the traffic on the way to the Jamestown ferry. They let in more light, look modern and sharp. They are worth the money, like they say you get what you pay for.
Pete Scott
Now my whole house is Mr. Rogers!!! Steve and Steve did a super job and the new windows look great!!! They were very thorough and really knew what they were doing. It is always nice to watch professionals do their thing. I have always had the best luck with Mr. Rogers and your professional crews!!! Thank you for maintaining the high standards.
John Sprock
Craig, Lamont and Tim arrived on time, were very professional and engaging. The care and cleanup they exercised on the job was impressive. It was a delight watching them work together. They were always willing to answer questions and provide information. We are completely satisfied with the installation of two doors, two storm doors and a sliding glass door. We will gladly recommend Mr Rodgers to our friends.
Don Beek
Craig, Lamont, and Anthony did an A-1 job of installing Front entrance door and storm door as well as the door from Kitchen to garage. Mr Rogers also installed Anderson renewal windows to our home about 9-10 years ago and did a great job. That is why we had them do our doors. I would recommend Mr Rogers and his crew to everyone in need of windows or doors
Eric Delacrausaz
We had two doors and 12 windows installed. The Renewal by Anderson team that came to our house (Craig, Lamont, Steve, Ramone and Logan) were very responsive, on time and professional. They provided a demonstration of the operation of the new windows at our request which gave us piece of mind to ensure we do not damage them during maintenance of the new windows. We are very satisfied with the purchase and the installation completed by this team.
Mark Rowe
Matt & John did a super job installing two doors. The fit and finish were better than the original doors, and as always, Mr. Rogers Windows does a solid job from the original planning to completion of the job. The attention to detail exhibited by Matt & John reflect well on the company, and keep customers coming back and recommending Mr. Rogers to others.
Patricia Westling
Craig and Lamont were an excellent front door and slider door replacement team - on time, skilled, knowledgable, experienced, careful, and personable. I could tell we were in good hands. Another team from this company (Dwayne, Jonathan and Keith) replaced a large second floor double-paned window with care and thoroughness, including not damaging landscaping or grass outside. Overall we are completely satisfied with the work accomplished.
John Baer
Quality product and "top drawer" service. From Mr. Burton's initial visit and estimation, to Amanda's excellent admin skills, to Mr. Rogers' personal note, thru Matt and team's A++ installation, it was a pleasant experience front to end. Matt with teammate Aaron installed the sunroom windows expertly. Extremely pleasant, easy to work with and very competent. Highly recommend.
Scott Wagonblott
Just had our backdoor replaced by Mr Rogers Windows and Doors.
Although we had an issue with some damage during shipping with the custom door upon arrival (which is being worked through the replacement process), the installers, Craig Bechthold and Lamont Hairston, we absolute professionals. They explained everything thoroughly and broke down how this issue would get resolved. They installed the door that was shipped, since the damage didn't affect the door seals themselves, like you would never even know it was damaged. I understand that things happen and I am glad that this team didn't just cut corners, they made sure we were taken care of so far!
Angela Hood
Craig Bechthold & Lamont Hairston installed my new front door and storm door today and did a beautiful job! They arrived on time and completed the job ahead of expected time, then took the time to go over everything that was done and provide basic instructions for storm door operation. I sure wish my experience with other contractors went this smoothly. Thanks, Craig and Lamont! Y'all rock!
Benjamin Bellucci
I would like to say how much we have enjoyed the experience with Mr. Rogers Windows from start to finish. The ordering process was simple, and ensured that there were no surprises. Although we had to wait for the windows, it was worth every day, we had to wait. The windows were scheduled for Mid January, to our surprise the windows and doors came early, Amanda was wonderful to work with in scheduling, and ensuring that if I had any questions, she would answer them right away. Cody and Kayden arrived at our home and what a fresh breath of air. Cody explained what he was going to do with the door, and went over and beyond to ensure a fantastic fitting. Cody and Kayden worked well as a team, I was really happy to find out they were going to be the team for the windows. They were due to come back on December 19 and finish on December 22. Cody had an opening on Saturday the 17th and was prompt and professional. Cody, Kayden and Ramon all arrived and got right to work. They were able to install all 7 windows in the upstairs in a timely manner. They arrived back on Monday and both Cody and Kayden with Ramon worked tirelessly to install 2 large picture windows, yes everyone, they finished all 17 windows a day early. Even better, they were professional with covering up furniture, wearing booties around the house, even when I was at a doctors appt, locking the door behind them. It isn't everyday you trust a company to work in your home without your presence. Each day the home was left immaculate, like they weren't even there. On the last day to make the experience even more enjoyable! Shawn, the manager, stopped by (GO CUSE!) and just ensured that our install was going as planned. I was just talking to my wife about the process of hiring in-home teams, and get the caliber of people like Amanda, Cody, Kayden, Ramon, and Shawn. Thank you Jerry, Thank you for your professionalism, dedication to make our experience the most enjoyable. Thanks you for your family coming into my home and treating us like family. I highly recommend Mr. Rogers Windows!!
Carolyn Davis
Installation was clean, efficient. and professional! The team was very courteous and assisted us with moving furniture that we couldn't move by ourselves. It was a pleasure to have Stephen, Chance, and James replacing our windows. Thank you, guys!
Eric Shaw
We had Craig Bechthold and Lamont Hairston come out and install a rear entry door and storm door. They were excellent! The quality of their work was outstanding, and they finished earlier than I expected. I would highly recommend them.
Angus Mezick
Craig, Lamont, and Ron came and installed 2 exterior doors. They were professional, efficient, and fast! They even fixed a door that was sticking that they weren't installing! Craig took the time to answer all my questions. Will use again!
Mark Guzzo
The team of Craig Bechthold and Lamont Hairston were great. Courteous, professional, knowledgeable, and a great job.
Kathy Crayton
Thank You to Craig and Lamont as I am pleased with my new door! They were polite, professional and very neat throughout the whole door installation process
Richard Goldblatt
VERY pleased with the installation of our new sliding glass door by Mr. Rogers Windows performed by Craig (team lead), Lamont, and Aaron. Despite supply chain problems across America, our door and its parts arrived a month earlier than expected. Craig set the tone from the moment he arrived with his friendliness and expressed desire to do a great job. I like how he emphasized he wanted to do the job to the level of perfection he'd expect if he were doing it at his own home. He was very meticulous in his measurements, cuttings, and fittings. The result was a beautiful, functional sliding glass door that will last for the life of the ownership of our condo. I would certainly use Mr. Rogers Windows again.
Charlie Davey
Was reminded of our appointment several days ahead and then notified when the team was on its way. When they arrived they introduced themselves and very carefully prepared the areas where they would be working. Chris, Cody, Aaron, Matt and Tyler were respectful of our property at all times. The job was completed very efficiently. Any concerns we may have had were immediately addressed. An install manager came by as they neared the completion of project to be sure we were pleased. The window itself is a superior product but only as good as the installation team. This is a five star team which makes this a five star company. I will be using them again when I have our door replaced.
Scott Bechtold
This is the second time I have used Mr. Rogers Windows, and I could not be happier with the product, service, or support. The installation team of Dustin, Chris and Andrew were early and did a great job. When they ran into a few wood rot issues, they showed them to me and explained how they would fix them. Everything looks great. The blinds were hung back up, and overall a great experience. We will definitely use Mr. Rogers Windows again.
Northstar Mariner
Craig Bechthold and Lamont Hairston installed my new Anderson Exterior Sliding Glass Patio Door. Everything about the experience was wonderful. The installation was perfect, the installation time was quick, and the installers were personable. They were particularly focused on making sure I was satisfied, which I was in every way. I would most definitely recommend having work done by this company and especially by these expert installers. It was an excellent experience all around.
Adam Peden
A big thank you to Craig Bechthold and Lamont Hairston, excellent work on our front door install! We are repeat customers, had most of our windows replaced two years ago, couldn't be happier with the Renewal by Anderson product or the work and customer support of Mr Rogers Windows!
Harry J
Perfect! Excellent, quality installation to go along with the quality windows. We live on the flight pattern of the navy jets and it is much quieter than before. Easy to open, close and lock. Easy to tilt for cleaning and just an excellent product. We had 31 windows replace and 3 months later have had 0 call backs. The installers were excellent and came to us with any questions that came up. Really professional. My wife and I were and still are extremely happy with our choose to go with Mr Rogers and Andersen.
Deb Bright
We recently used Mr. Rogers Windows to replace five patio doors. They truly exceeded expectations! From the day that our salesman visited our home, to the final install, they were very professional and kept us updated throughout the process. Our install team (Craig Bechthold, Ryan Howard, Erick Houk and James Startt) were amazing! They were extremely professional and knowledgeable and very neat! The total experience was very pleasant and the doors are absolutely beautiful! The hardware is very updated and the toe touch extra security bolt is so nice, no more wooden dowels in the tracks! We are so happy with these new doors, that we will soon replace the remaining eight!!! Thank you Mr. Rogers!
Mark Rogers
Craig Bechthold and Lamont Hairston were outstanding. The installation was done professionally and on-time. Thanks very much for doing such a good job.
Ed English
I used Renewal by Andersen to furnish and install 24 windows and 2 doors in my home. It was a first class experience. From sales to installation it was smooth, professional and painless. Everything was scheduled and they keep their schedules, unlike many experiences I have had with contractors. The products are superior, and the people are exceptional, always keeping me informed throughout the process. The installation teams were efficient and took pride in their workmanship, and cleaned up thoroughly every day before leaving.
And we have seen a difference in the comfort level in our home, and it seems quieter. We could not be happier. We will, and have already referred friends and neighbors to Renewal by Andersen without hesitation.
Glenn Diskin
We are very happy with our new windows, and with the entire process with Mr Rogers Windows. From the initial sales visits, the measurement visit, and finally the installation, everyone was knowledgeable, professional, and efficient. The quality of the windows is very high, and the installation crew, led by Jimmie Scott, did an excellent job with all aspects of the job.
Debbie Downing
I was advised against spending the extra money for Anderson windows, but my gut told me I wanted the quality and the rigidity of the composite material for my wall of windows. I could not be more pleased!! The installers were professional, courteous, able, and clean! My windows are extremely elegant, and the value of my home has increased significantly from the quality look alone! I expect the performance will be clearly seen in my electric bill this winter. Thank you to all of Mr. Rogers' staff and crew for all the correspondence and attention. The Lifetime warranty is an huge plus!
Thomas McHenry
Installers Craig Bechthold and Ryan Howard did an outstanding job with my window installation. This was not a window insert upgrade but a full window tear out with casement windows replacing double hung windows. These guys are not only highly skilled installers they are highly skilled CRAFTSMEN. In addition to that I found them to be very personable and more than willing to answer any questions or concerns. I look forward to the next phase of my whole house window upgrade and would strongly recommend MRW if you want beautiful windows installed by the best!
Susan Murphy
We had 30 windows and 1 door replaced. It was a wonderful experience from the beginning. The sales person made several suggestions that we loved. He was very patient with us making decisions on our windows. The warranty was what I was looking for. The install team was great. Any rotted wood they found they immediately replaced. After installation everything was clean and neat. We were able to get a referral to a company to stain the interior of windows that required staining. She did a fabulous job.
Before making a decision to go with Mr. Rogers we talked to several individuals that had used them for various projects. Any issues they had, even if they were several years later, were immediately addressed. All were completely satisfied. I am very happy with my decision to go with Mr. Rogers.
Dan Rogers
Big Thumbs up! The high quality product fiberglass composite window is only exceeded by the workmanship quality of the installers.
As a 23 year home inspector in Hampton Roads I get to see the good, bad and ugly when it comes to window products and contractors so whenever I see exemplary work I make a note of it and refer those quality contractors to my clients. Mr Rogers windows and the Renewal by Andersen product get top billing on my list. I believe a person or company's workmanship and materials are their best resume. After seeing thousands of replacement windows jobs, (most of which fell in the bad or ugly category), I selected Mr. Rogers windows for my house. They even framed a new hole in my bathroom wall where there was no window. None of the other contractors could or would do that. They just wanted to quickly turn a profit and swap the windows I had with the window they where selling. My instincts did not fail me. Mr Rogers are competent, quality craftsman with a superior product. I am happy knowing I will never have to worry about my windows again.
Carol Marley
Such a positive experience from sales, scheduling, measuring, to installation! I'm very happy with my 9 new windows. I had a few windows replaced 3 years ago with Anderson windows. Mr Rogers windows was able to closely match these 9 windows and they all look the same! The install crew, Justin McKenzie and Ryan, were skilled professionals. They were on time, worked hard from arrival to finish over a quick 2 day period. I highly recommend them!!
**Update - Since my window installation, I had some exterior siding work done by siding contractor. Upon inspection of the siding around my home, this other contractor was highly complimentary of Justin's exterior window work, the trim work, etc. The attention to detail was evident. Thank you, Justin and Mr. Rogers Windows.
Johnny Evans
Thanks Mr. Rogers! I had my two sliding doors replaced and was very happy with the entire process--Initial consultation to order placement to installation. How nice it is to now open my doors without putting my whole body into the process. The new doors are so easy to open and really look great. The installation team of Tim, Ryan (a.k.a. "Ricco") and leader Mike were very professional and pleasant during their day-long install. I would highly recommend Renewal by Andersen!
Carl Drechsel
It was an amazing adventure from the site visit to the work being performed. The Mr Rogers' Team was highly professional and strived to make the customer happy. They demonstrated a level of concern and craftsmanship for doing the job done right that is very rarely seen today. This was not a rush get'er done project. They answered any questions or concerns we had and we felt we were left in good hands. From the start of window and door removal to final installation we never had any issues or concerns. They left the area spotless and clean with the only trace of them being there were the brand new windows and doors. Amazing quality, professionalism, craftsmanship and customer service. Highly recommend to anyone
Lisa Frieman
After years off putting off my door project I finally decided to do it. I had both my front entry door with storm door and back entry door with storm door replaced. From start to finish my experience was great. They called me on their way, put up with my numerous questions and cleaned up after themselves. After they left you couldn’t tell they were there. Duane and his crew communicated well between themselves and it was obvious they knew what they were doing and enjoyed working together. They didn’t leave until I was completely satisfied with the doors. Absolutely love my doors!
Margaret Messick
Bought four windows from Mr. Rogers, I knew he had the only type I would put in my house. The salesman that came to my house explained in detail the value of these windows. The office staff kept me apprised of when the windows would arrive. The installers were just great, they were on time, were extremely neat, they knew what they were doing, and they were most respectful. The friendliness of the whole company that I dealt with was superb. I will be doing business with them again real soon.
Philip Spear
We had 13 windows installed at our townhome in Norfolk and the team was really outstanding. The crew showed up on time, were very courteous, and really seemed to enjoy what they were doing.
A big thanks to Steve, Dylan, Justin and Ryan for their professional work.
We couldn't be happier with the decision to go with Mr. Rogers.
Jeffrey Whedbee
Mr. Rogers made the process of replacing our sliding glass door painless and professional. The installers Craig Bechthold and Lamont Hairston were on time and on point.
Kimberly Gordy
I am thrilled with my new windows and beautiful new front door. After a year of headaches with contractors, I was very leery when I was told the whole job would take 4 days. They not only finished on-time, but they finished early. The team that came to my house each day were courteous and respectful. They checked in when they arrived and they talked to me before they left to see if I had any questions. Mr. Rogers may be more expensive than other vendors, but after dealing with less expensive contractors the phrase "you get what you pay for" could not be more true. I highly recommend Mr. Rogers Windows!
Juju J
Craig Bechthold and Lamont Hairston had excellent customer service. Good at explaining everything they were going to do. They went over and above even as far as extra cleanup because they knew I was having trouble with my arm, lol. Love my new front door and storm door. Thank you so much for such professionalism and compassion.
Michael Lindsay
That old adage "You get what you pay for" is very much in play with Renewal by Anderson and Mr. Rogers Windows. Very happy with the work and the product. The team really cared about making sure we were happy with the results of our full replacement of all windows project. We had some unique challenges that they took care of with a very high degree of professionalism. Would highly recommend.
Cat A.
I was very happy to have the crew leader, James Wigfield, and his team Russ and Daniel. They installed my new front door, with a storm door and transom light. My home is 103 years old and a whole new frame needed to be built. The new renovation makes the house and front porch look like a new home. Their performance was very professional from the time they walked in until they completed the job was excellent. I was also included in the process along the way, keeping me informed of what was being done. Which I really appreciated because I have been working on my home for over 11years. I felt like I had known them forever. It made the job on this very cold day run so smooth. Lastly, I was not doing well, my sciatica decided to act up, I felt very secure to go upstairs and lay down. The times I came downstairs I was treated like a member of their family they were concerned about. Thank you for making my day a pleasant one.
S Pittman
I would like to thank Mr. Craig Bechthold, Mr. Lamont Hairston and Mr. Anthony Taylor for installing my windows and door 12/16/2021. They were on time, very professional. They explained everything that was needed and the quality of work they did was flawless. My windows and door look awesome, and I love it. Thank you, Happy holidays and Happy New Year.
David Proffitt
I had 24 windows and a wall of sliding Anderson patio doors done on my home. The job included half round windows and a mix of double hungs and gliding windows. Mr Rogers Windows was spectacular from the initial measuring visit to the final installation. The crew was cordial and very accomplished at their work. Other than a little dust, I would not have known my house was under construction. The windows dramatically reduced the noise outside my house. I can also tell a big difference on the temperature inside since the windows have been installed. I am more than grateful for the product and the company and would highly recommend!
Richard Osborne
We had 15 windows installed in our home, the results were immediate and dramatic. First thing we noticed was a significant reduction in noise from around the neighborhood, and over the first few days after the install, it was obvious our air conditioning was running less often. All the staff from Mr. Rogers Windows, from the salesperson to the installers, were courteous and professional. I would highly recommend them when you decide to upgrade.
dee shepard
These guys are the best! Cody, Stephen and Dustin were very personable guys who really knew what they were doing. They were friendly, professional, neat and tidy and very positive. I would recommend them to all my friends. I wish we had some more windows that needed replacing so we could have them here again! They worked hard, got along really well with each other's and hot the job done with no hassles. They are the A team undoubtedly!!
Travis Dail
We had encasement windows and a bay window installed. The quality of Anderson Windows is hard to beat and in my opinion are the best windows on the market today. I am retired military and very picky and do a lot of research prior to a major purchase. I have had a variety of brands throughout the years and Anderson have always been the best. I was impressed with the attention to detail during the installation process and the professionalism and friendliness of the installers. The new windows are working great and they reduce noise and radiant heat. The only reason I gave 4 stars instead of 5 is because I haven't used customer service and I feel I should understand all aspects of a company to rate accurately. If you are in the market for windows go with Anderson. Make it a great day.
Jennifer Rice
My husband & I have been extremely happy with our decision to use Mr. Rogers Windows! Our 1987 home has 31 windows & the original ones had become drafty & difficult to clean. In 2006, we decided to replace the first 20 windows in the older section of our home. (We had added on several additions, including a sunroom with 11 windows of its own). We were very pleased with the company from the initial consultation, to the installation all the way through completion. A few years later, we needed to replace three exterior doors & again went to Mr. Rogers Windows. We also had a storm door installed on the front of the house. We really love the look & function of the doors. For years, we talked about replacing the last 11 windows in our sunroom. They had become cloudy from broken seals & the temperature difference between that room & the rest of the house was very noticeable. Last year, our Christmas gift to ourselves was 11 new windows in our sunroom! The installation team from Mr. Rogers Windows came out on December 26 (one of the coldest days that month) & installed our new windows. They even removed our bamboo blinds from each window & reinstalled them for us. We still comment about how even the temperature in our house is now that all of our windows have been replaced. Over the years we have hired a number of contractors for home improvement, but Mr. Rogers Windows has proven to be superior. We would highly recommend their service to homeowners who want to improve the look & energy efficiency of their home. It is a smart investment & we have no regrets!
Rob White
Mike Lynch is an exceptional leader and installer. I felt lke he didn't have the help he normally would have but overcame every adversity with a positive, professional attitude. Steven was great as well. Thank you guys for a very positive experience.I hope to get windows from you guys one day. We are so impressed with our new back sliding door and new front door!!
David B.
Unbelievable! From the time their Design Consultant arrived to discuss the company and their window replacement options, Mr. Roger’s made numerous promises and then, OVER DELIVERED!!! They were, barring none, the most professional and competent company we have dealt with. The Design Consultant explained their products and all available options thoroughly. The installation crew was on time, arrived fully prepared to work, and conducted themselves with total professionalism. Their finished product was excellent. They took time to explain the operation of the windows, and when they left, the entire yard, driveway, garage was totally cleaned and picked up leaving no evidence of ever being there. It was hard giving the installation crew 5 stars, because, they deserve 6! I can’t say enough about total experience. I was skeptical of their promises, but they have me as a customer for life.
Jon V
We chose Mr Rogers Windows not because they were the cheapest, but because we wanted everything to be perfect.
We replaced 19 sixty year old windows with 11 Andersen Renewals. The project allowed us to combine several many-pane windows into giant single panes.
The job started with Jonny M. helping us to choose the right windows for our application. We did insert windows all around, as this allowed us to convert four smaller windows into a giant single pane (166" L+W) in two places. On the other side of the house, we were able to combine six original panes into two giant panes. We chose standard glass because we didn't want a tint. We chose the oak veneer, and upgraded to all oak framing and shoe molding (and we're happy with our choice to pay the upcharge for oak, it matches the existing wood in our home).
Then I believe it was Jon and Sean that did the tech measurements, and they did this perfectly. We did appreciate Jonny M. coming to the tech measurement appointment to make sure everything was perfect.
Our lead installer was Craig, and he was helped by Zach, Ryan, and Noah. They all worked very hard and efficiently, and got the install done in three days (it was a significant project!). Craig took great care spraying foam insulation and wrapping the exterior in metal and providing guidance when needed to the rest of the crew. Zach, Ryan, and Noah made sure every window was perfectly plum and level, and they did a great job installing the shoe moulding perfectly. The work area was cleaned up to original condition everyday.
Overall we are very happy with the products and service we received from Mr. Rogers Windows and will recommend them to our friends. My only complaint is that I wish we had more windows that needed replacing! -Jon
Thomas Samson
Sorry for taking so long to post! My wife and I couldn't be more pleased! Truly professional, from the time of the original sales consultation to the wrap up of the installation. We were kept in the loop the entire process as to action item times, when someone would be coming by, etc. The windows look great! Should we require additional windows we would not hesitate to have Mr. Rogers Windows perform this work.
Benjamin Salsbury
We got 5 new windows and a new front french door installed by Tyler, Matt, Jimmy S., and Steve R. with Renewal by Andersen. They did an impeccable job, the windows are sealed up beautifully and look great.
Final Analysis Property Inspections
Used Mr. Rogers Windows for window and door replacement to replace windows I had already had replaced using a nationally advertised company 10 years ago. Recycled plastic garbage. I'm extremely happy with the professionalism of the crew and the high quality of the Andersen Fibrex products. Thanks for the peace of mind.
Elizabeth Speigle
Renewal by Anderson recently installed some windows in our home. From the very beginning to the end, the experience was a good one. The office was very communicative and friendly, and helpful in scheduling the installation. We had some issues with factory defects, and they rectified the issues straight away. I recommend these windows and this company. The people they have working with them are top notch and trustworthy.
Laura Allen
Cody & Chris were exceptional installers! Very professional, on time and did an excellent job!!! Will be using their services again. Highly recommend! The company is superb and 5 star!
Kathleen Comeau
We love our Mr. Roger's front door and french door. A Office kept in close contact as to when product was due to arrive and s scheduling for install. Checked back After all was done to be sure we were satisfied.. installers were prompt, knowledgeable, and friendly. House was left as if no installation was ever done. All we were left with was to enjoy our new doors, with pea e of mind of a lifetime warrenty!!!!
Wendell White
Hailoves and Dustin were very professional and my installed windows look great!
Mike Fore
Our installation crew for this set of windows, Jimmy, Shawn, and Shane, were professioal, thorough, and courteous. Over the last nine years, we've replaced all our original builder grade windows (33 of them) with Mr. Rogers' Anderson Windows, and we're 100% pleased with Mr. Rogers' service and workmanship.
Yolanda Gracia
The 3 guys that were sent to my home were awesome. From their promptness to their professionalism. Craig Justin and Tyler really did and outstanding job. I am leaving my review here because after conducting my survey it kept saying an error had occurred. I look forward to doing business with your company in the future.
E Nutski
James (Jimmy), Shawn and Shane expertly installed our window during sub-freezing temperatures aided by a strong north wind. They were very friendly, efficient and quick. You could tell they took great pride in their work. You cannot beat Mr. Rogers or Anderson windows!
Stan Hodell
I give Graig Bechthold and Lamont Hairston a 10 stars. Great service and Door and window turned out fabulous. Would recommend these two gentlemen to do your next window or door service. Excellent work.
Mary Panus
I did this review before. Many windows replaced. Great team with superb work ethic. Meticulous problem solvers, with well-educated and trained skill-set. On time and no superfluous chit- chat on cell phones during install. Will definitely seek out again. You actually get what you pay for.
Aprille Cederquist
Great Experience...from sales, scheduling, measuring and installation.
Duane and his installation crew were professional. Duane had concerns about the trim not matching, but worked it out beautifully. The windows look fantastic. I highly reccomend Mr Rodgers Windows!
Terri Zanchi
The installation process went well. The team was very respectful of our house. The job was completed I 2 days. When they were done, they worked with me to make sure I knew how to open the windows for cleaning.
Robin Knight
I love Mr. Roger's Window. I have used them to do both my windows and door. It has made a difference in both my heating amd air conditioning. Thet keep to the time frame, clean, and high quality.Only way I will go.
Russell Lenherr
Wow!! Our new doors are beautiful! The process was smooth as silk from Ashley's visit for measuring and pricing to Jimmy and Shane's
expert installation. What a great experience!! If we could give more stars we would.
Alan Ormond
The installation was top notch, they finished on time - 4 days for 27 windows. The windows themselves are very nice and items such as caulking was done very well. The one sash that was damaged was replaced in a timely manner. Only downside was sliding door was only available as unfinished pine on the interior - very minor in Grand scheme.
Brian Cundiff
I had the pleasure of working with Don for ~2 hours on a Saturday mind you. He discussed a complete front entry door replacement with my wife and myself. The door of choice was a Provia Legacy Steel Door. He was exceptionally detailed in his discussion down to the last bit of how the doors are constructed, and to where. I had other companies come in, and they were basically “this is the door, how do you want it to look, and here’s the cost.” Nothing else. This alone is not how to run a business, and the way Don treated us and demonstrated the product knowledge was outstanding. I will be returning to Renewal for my next project when that comes up.
Wanda Carr
Craig Bechthold, Ryan Howard, James Startt....great team. Polite, Courteous, and readily answered any questions we had.
Craig appears to be a great team leader with his crew.
Will definitely recommend this company.
Genia Gartee
I’ve lived in Hampton Roads almost all my life and grew up hearing about the QUALITY of Mr. Rogers Windows products. But now I know they also have QUALITY employees. So happy this company is part of MY neighborhood!
Erich Bradley
We went with Renewal by Andersen because of the quality of their products and the professionalism they showed us. They answered all of our questions and helped us find the perfect door for our house. We will call for our other projects in the future and will highly recommend to others.
D Bryant
Fantastic experience!! We love our home and Renewal by Anderson has put an exclamation on that wonderful feeling...attention to detail, talented caring teams, quality product and family atmosphere ...all the reasons to recommend them for your window needs...and a real fun time...
larry waters
Everything about the job done would be as I would have done it and I am very particular who does work in my home. Reliability, expertise, punctual. Proud to own their door. Larry and Jane Waters
Erica Ryder
This company has some of the best customer service you will experience. They truly believe in the great product they sell and they add lots of little personal touches to make the customer comfortable and at ease. Plus they offer the best windows on the market.
Kathy Gillette
Craig and Lamont did a wonderful job install looks great.
Color match was perfect.
Will use again
Thank you guys
Alex Reyes
Looking forward to working with them in the near future.
Paul Noftz
Jimmy and Steve did an excellent job installing our windows. Top notch performance!
Richard Collins
Knowledgeable sales staff and extremely professional and capable installation crew.
Thanks for a great experience and I would highly recommend them again!
Charlotte Huffman
Outstanding company organization and implementation of policies and procedures pertaining to customer service and customer satisfaction. The quality of the produce speaks for itself.
Sarah Jane Ward-Petroske
Anderson makes a nice window, albeit expensive. But then, “expensive “ is often the price one pays for quality.
Will Miller
Awesome job on front door installation, beautiful product and very well installed. A major improvement to our house
George Terrell
Professional and on time. Very fast and not intrusive. Recommend to anyone.
Ron Metzger
Excellent work.