Reviews of Glass Doctor of Tampa Bay. (Window Installation Service) in Tampa (Florida).
Glass Doctor of Tampa Bay
8309 N Thatcher Ave, Tampa, FL 33614, United States
Description
Information of Glass Doctor of Tampa Bay, Window installation service in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Glass Doctor of Tampa Bay
Sunday
8 am–4 pm
Monday
7 am–6:30 pm
Tuesday
7 am–6:30 pm
Wednesday
7 am–6:30 pm
Thursday
7 am–6:30 pm
Friday
7 am–6:30 pm
Saturday
8 am–4 pm
Reviews of Glass Doctor of Tampa Bay
Faith F
Hands down the best customer service I have had in awhile. Debbie was kind and efficient. She walked me through the process as well as made sure all aspects of my car were covered. James was quick with the repair. He called ahead of time which made it easier to schedule. Ronnie completed my calibration. Again he was quick and efficient. All three members of the company were friendly. Couldn’t recommend them more.
Isadora Feline
I love the Glass Doctor. I was able to get a home repair appointment on a Monday when I just called at 4:00 P.M. the Friday before. They are very friendly and courteous. They don't force you to buy new wiper blades. ( one place did) They even let me change the service address since it was within a few miles of the original address. I originally made the appointment for my apartment building but then I unexpectedly needed to go to my Mother's house. Well, I called the Glass Doctor and the nice lady on the phone said if it was within a few miles of the original address, it shouldn't be a problem and it wasn't. The tech called to let me know his location and his ETA. He arrived promptly and had the work finished in under the time he said. It was a beautiful job with perfect new glass and they took away the damaged piece. My insurance paid for everything. Great people, fantastic friendly service and spotless materials. Also, workmanshiphip was top notch. Highly recommend. This is my second time using Glass Doctor and they have not disappointed me.
Thank you,
Vicky
Karl Schelin
Reggie was great! Super polite, did a great job and gave me updates the day of my appointment on when he would arrive. My vehicle is older and I figured it would be more of a hassle but he came out here and did a great job. Also Josh was the one who helped me schedule the appointment and he was great. I used to work on cars so I know the importance of high quality people. These guys provided high quality service and I really appreciate it!
Tiffany H
The service was fast even though they had to come out twice. The first installer didn't have the correct glass on his truck, first world problems obviously. The 2nd installer was kind and quick but left the window with streaks and looks awful compared to the other window that has been there since 2004. No access from inside so have to pay someone else to come back and clean the window. I think in the future we'd definetely use them but make sure that they could wipe down the window properly. Window on left is new
Jorge Arencibia
Superb service by Glass Doctor of Tampa company. We replaced one glass in our old window very timely and a very reasonable price. Highly recommended for anyone in the Tampa area who needs to fix a glass window. Thanks a lot to the technician who did such a good and quick job. Also thanks to Debbie for everything! Jorge
Jessica Nienhaus
Amazing experience! They were scheduled to come from 8-4 pm a couple days after I booked and was told they would call me beforehand to let me know. Received a call at 7:30 that they were en route. They even arrived early and finished the job by 8:15. Very professional, reliable and prompt. Also $75 cheaper than another more popular company that I was going to use. Highly recommend.
Laura Gooding
I would definitely recommend Glass Dr. Our cracked windows were professionally replaced in two days, and at a great price. We had been putting off replacing them because of previous estimates that were too expensive. When we got our estimate from Glass Dr. we were a bit skeptical, but it was correct and the work was done perfectly. We are both happy we chose Glass Dr.
Marjan Youssef
Matthew and Tyler were AWESOME 👏!! These guys came out to my business after a car drove thru the window and I swear 4 hours later they had it looking better then before!!
Thank You Glass Doctor …
Cindi Garris
Glass Doctor provided 6 large glass panels, one with a doggie door. What a huge difference having clear glass makes. It was well worth the money to eliminate the foggy glass. I appreciated the scheduling, follow up and actual install. All went smoothly and the installers did a great job cleaning up post completion. Highly Recommend.
Greg Gleason
Great experience getting my windshield replaced. Technician came out to my house and replaced the glass but had issues recalibrating the forward collision system (common with my manufacturer). They offered to pay the cost of recalibration at any dealership in the area. From there, they coordinated the payment of the calibration with the dealer and were very professional throughout the entire process.
NICK KOURIS
Courteous, responsive and get the job done. Even same day they were able to quickly assess my need and search inventory to confirm that they had the tempered glass replacement I needed for a sliding glass door. It would’ve taken days for anyone else I called to source it or even send someone out to measure .
Thanks Glass Doctor!
Caren Mastroianni-Soto
So happy I called the Glass Doctor. Matthew arrived within a hour of receiving my phone call (on a Sunday morning). He was polite and very knowledgeable! He replaced our shattered glass sliding door. I am very grateful! Definitely deserves 5 stars!
Jax Paboo
Windshield cracked 3 days before my daughter is driving back to college.
Joseph was able to call my insurance company and get my free windshield replacement for my cracked windshield. I was able to get an appointment for someone to come to my home the next day to replace the galss.
Joe gave me a call 30 minute before my appointment time and then was ontime the next day and did a great job accessing my Civic and replacing my windshield. He was full of knowledge and took the time to answer all my queries.
These guys were great! Can't believe it was less than 24 hours from calling them and getting my windshield replaced! Awesome team.
George V. Andreakos
After having a terrible experience with safelite ( 3 week runaround) I called Glass Doctor Within 24 hours got my original OEM glass and came out the next morning as promised. They did a great job replacing my windshield neatly and with care. Thank you to Jake that took my call and handled it . Thank you to Joe that came out to replace the glass. Excellent service and excellent communication!
Chris Barton
Working with the Glass Doctor was a great decision .... I had two side windows that were broken from a break in!
Glass shattered everywhere.... I called the GD and they came out the very next day and took care of everything! They took extra time making sure all of the tiny pieces were removed from the inside of my doors and made sure everything was perfect before they left! 100% would use them again and highly recommend them!
Thank you Glass Doctor!
Chris
Peter Miu
An Amazing company. I spoke with their rep Steve and he handled everything for me. From speaking to my insurance company to scheduling and rescheduling. I was out with my wife, when I realized I once again missed my appointment, but to my surprise when I got home the tech changed my windshield anyway. That’s my kind of company… one that I don’t need to babysit!
The LEGO Fanicholas
Initial phone call was quick and easy very accommodating and nice! I needed repair in a drs office. Tyler got me a tech right away. Great service. Nice people. Prices are average. Def use again!
Lynn Brown
They were very polite and courteous. They got back to me on details as my vehicle was a 2004 Mercedes and they couldn't fine a rear window. They continued to search the country. They found the only new window left in the country for a minimal amount. Thanks Glass Doctor you are the best
AlfredandSandy Astl
Stephanie on the phones was efficient, set me up for emergency assistance immediately for a spontaneously broken glass patio door.
Matt C. came out when he finished his previous job, and was so efficient & fast it was amazing. Then after installing the new door, he cleaned everything up & even washed all the glass doors (3 total).
Sandy Matherley Gutierrez
From the beginning working with Steve, to Russell identifying what needed to be done, to the installation by Russell and Joey, the overall process was outstanding. The expertise demonstrated during the installation by Russell and Joey was obvious in the high quality end product. Customer service and professionalism were exhibited throughout the process. Thank you all for the great work!
BYRON
From the time I walked in Joseph took charge, explained everything in detail, answered all my questions, most of all he handed the insurance part,very professional. When technician arrived, he explained everything, and very professional, had me finished way before I expected. He told me how to care for the wind shield until it cured. Very pleasant experience. Thank you. Byron
Elbert Nasworthy
Joel was the technician who came and assisted us on the repair of our bedrooms window panes. Courteous and personable, a pleasure to have him work at our home.
Andy Sheridan
From my first call, Stephanie in customer service worked to get insurance assigned and a suitable appointment set. Reggie and Ronnie who did the installation and subsequent re-calibration were professional and cognizant of my limited time availability. Overall very happy with service performed...
Shannon Locke
They were able to come and fix my window 2-3 days after I called them. Joel came to my house to fix the window. He was very professional, efficient, and did a great job!
Bill Buffington
I called Glass Doctor with an emergency exterior window pane replacement. It was damaged with only Cellophane and cardboard covering the window. My request was less than 24 hours prior to arrival of Hurricane IAN. Glass doctor professionally, kindly, and affordably booked an appointment and arrived within two hours doing an outstanding job. I recommend them to anyone needing glass. WDB/arbor Greene, Tampa 33647
Tara Pasco
After a HUGE DISAPPOINTMENT from calling Safelite, I reached out to Glass Doctor. Thank GOD I did. I immediately got a great man on the phone, (Jake) and he handled EVERYTHING I needed to get my windshield fixed. He called my insurance, helped me set up my claim and had one of his very professional techs scheduled to come to MY HOUSE the very next day! Safelite wanted me to DRIVE my car with a cracked windshield, all the way to Tampa. NOT SAFE! Thank God I got Jake on the phone, very professional, patient and super customer service skills.
I WILL NEVER go anywhere else but Glass Doctor from now on.
Crystal Rivera
Thank you Mike for being professional, organized, and clean during the vehicle glass replacement process. You shared technical knowledge which displayed your expertise. I appreciate how efficient you were.
Also, thank you for squeezing me into the schedule same day - excellent service from the moment I called in the morning until Mike left in the afternoon 😉
oraida Perez
They gave me a quick appt at last minute. Very professional both the guy that schedule my appt over phone and tech that came to change out window. I would highly recommend. Great service everything fixed correctly and collaborated. Would go to them again or well they come to me.
Austin Bean
I tried to call Safelite and it gave me a robot luckly I found the glass doctor because my truck windshield was leaking during a tropical storm they come out next day and replaced it for 300 which was a great deal out of pocket. They also Informed me it has a lifetime warranty for leaks and stress cracks. Well run business. They appreciate they're customers for sure.
Rodney Patterson
After calling "the SAFE place" and stuck in phone hell, I called the Glass Doctor. And, to my surprise, a person answered the phone. Steve helped me set an appointment and he also negotiated with Geico, which paid 100% or my new windshield. Skip, what you think is SAFE and call Steve.
Ms Red
Fast, efficient, quality service. Debbie patiently walked me thru ordering inserts for my damaged french doors and Tyler arrived when promised, finishing the job in record time. Great experience!
Angela Simpson
We had the misfortune of the supplier delivering messed up glass, not once but twice. When the final product come in and it was in good shape, they were out here and installed it quickly and it is beautiful so the delay is the only reason for the four stars.
Shaffeek Khan
Very professionally done very satisfied great work performed by Regis the installer and Elliot the calibration person great technician they were fast and i was completely satisfied
I will not hesitate to recommend Glass doctor to anyone my friends or family
Hannah Neumann
Wonderful experience. She talked me through the entire thing and made it very easy. The next morning I woke up to a call saying it was already fixed. Great way to start the day! Thank you!!
Despina Bartos
Great communication, showed up on time and a job well done on my window pane replacement. Would definitely use them again for all of my glass needs!
Donna Dell'Aringa
The Glass Doctor came out to give me a quote on a new glass shower door for one of our bathrooms. The price was good compared to others so we went ahead with the order. A few weeks later, they came out to install it and did a great job. I recommend their services.
Julie Moss
Mike and Cameron were excellent. Mike was on time and efficient. He called in advance to say that he was on they way. He was also able to answer my questions and put me in touch with his manager for a couple of questions he couldn’t answer. Cameron had to facilitate the camera calibration. He too was on time and able to answer my questions. Great customer experience! If you need glass replacement on your car, I highly recommend Glass Doctor of Tampa Bay
Kizzy Ingram
I had amazing service from the rep who scheduled my appointment to the tech who came out to replace my window. It was a very easy process which makes making an appointment convenient for busy people. The best part was not only the price to replace my glass was less than expected but they also offer service that comes to you for a small fee which is so worth it. The tech did a great job, he even programmed my windows for the auto up & down. The entire service was excellent, couldn’t have asked for better service. Highly recommend.
Thomas ferraz costa
Awesome service!!😃
My wife found Glass Door of Tampa and they were responsive and sharp on time.
I was working inside, when my wife came to tell me how impressed she was with the technician (in her words: very polite and professional). Indeed, George is an outstanding asset for Glass Door of Tampa. Other than my wife’s opinion, he made sure the car was free from every little piece of glass, also he has a very good mood when working and explaining the service he had just finished in our car.
I would definitely recommend Glass Door of Tampa to anyone.
Keep up the good work!👏👏👏👏
Derek Baxter
After having a major issue with another service company Glass Doctor went above and beyond to get my insurance claim transferred to them and then to get me a quick appointment. On the day of the service, the tech worked fast and the work was gone well! I recommend them to anyone!!
Poker Being
As soon as I made my initial call with Debbie at Glass Doctor about replacing my broken windshield, I knew that I was dealing with a customer-centric business, and cancelled my appointment with "the other company." Debbie was quite knowledgeable, explained the entire process, and answered all my questions courteously and caringly. She also stated that they would deal with my insurance carrier directly, so that I had no out-of-pocket charges.
Today, James their tech replaced the windshield. He was prompt, friendly and skillful. He didn't mind when I asked if I could watch him work, and in fact, explained each step. (There's a lot to it.) He took great care in protecting my SUV from any damage or dirt created by the process. And, in spite of my questions, completed the removal and reinstallation in about a half-hour. Amazing!
Based upon my excellent experience, I would happily recommend the Glass Doctor, Debbie and James to assist you in replacing a damaged windshield.
Randy Fadeley
My van was burglarized and whoever broke the rear glass,my worst day since I moved to Florida. I called three places before I called Glass Doctor .No one was able to help me in under four days. Mike King from Glass doctor came out the next day with the early morning appointment and had everything cleaned up and fixed in under 45 minutes. Mike King was all business and was very polite he won my future business as well I won’t be calling any other glass company except glass doctor Lord Willing.
kristen moore
The Glass Doctor providing quality Customer Service from the time I placed the call to the time of service ended. I had never used them before, but I will definitely turn to them for all of my needs in the future. I was pleasantly surprised by how willing they were to really get down to the bottom of my needs on the initial call and patiently knock out every one of my concerns. George was the technician that came out and fixed my windshield. He was courteous, professional, and on-time. George provided outstanding service. I couldn't have asked for a better experience with a horrible situation. I definitely recommend this company.
Kaitlyn McDonald
Super easy process. I went on the website requesting a quote and within minutes was speaking with a representative about my windshield. They got my insurance company on the phone and within 10minutes had everything scheduled and approved by insurance. The techs that came to my house were great too
Angie Saincome
I had a wonderful experience with glass doctor and would highly recommend them to anyone. They were cheaper than their competitors and their customer service was outstanding from the moment of my inquiry. The technician, Will, was extremely friendly and professional. The service was fast and they came to my employer’s location to complete the job on site. I will be recommending their service to my family and friends!
Tina Estorino
I was impressed with the quality of service i received from Glass Doctor of Tampa. They were fast efficient and knowledgeable as well as friendly.George was able super technician and did an excellent job. My windshield is perfect!!!!
Thomas Madjar
Glass Doctor swapped out a rear slider to solid glass window for me on my RAM 1500. I spoke with Debbie, and she knew exactly what I needed. Price was reasonable. Reggie came out a couple of days later for a mobile appointment, and did a great job with the install.
Jason F.
The company called me the day before to confirm my appointment. The two gentlemen that came called me ahead of time to confirm their estimated arrival, and showed up within the window of time they promised. They were friendly, communicated clearly what they were going to do, and were quick about getting the work completed to my satisfaction.
Benjamin Chasse
I needed a new windshield, they gave me a reasonable quote over the phone and then came to my house to do the job- that was a huge convenience. The guy worked quick, kept me informed, everything was super easy
Essence Thigpen
Debbie was so amazing, she went through the process with me from beginning to end. She challenged previous information that was given to me because she knew she would give me a better outcome. I truly appreciate her and kindness.
Robert van der Laan
Had an excellent experience with Glass Doctor from start to finish! Had a large crack form in the windshield of my Miata on Wednesday. I visited Glass Doctor of Tampa Bay to see what they recommend. Sarah at the front desk was very friendly and efficient, in no time everything was arranged: insurance claim and scheduled visit by a technician for Friday. The technician (Dave) who arrived on Friday was knowledgeable and fast. He knew about the challenges for my specific car in relation to windshield replacement and had a new windshield fitted within the hour! He also had many interesting stories about windshields and did not mind that I was watching all the time (and taking pictures). I know where to go next time I need a windshield replacement or repair!
Eric Fogelsonger
The technician called aheD and said he'd be there within 2 hours which was accurate and he showed up and got right to work and was very nice and professional... great price and readily available... would recommend
Karen Byrne
I’m from out of state, and in a hurry to get my windshield replaced. Glass Doctor was quick and professional. Thank you Reginald for your friendly, and awesome work. Karen
Valarie Intille
Doug and the installers were very easy to work with, for a glass shower door installation. The price was reasonable and the install did not take very long. Very easy process for a beautiful upgrade to my bathroom.
Michele Armstrong
I had excellent service from beginning to end. From the customer service rrp who made my appointment ( I think her name was Stephanie) to the finished product, it was a seemless and wonderful transaction!
Jim Lipsey
In Florida, insurance pays 100% for windshield replacement - no deductible. But, thanks to all the rock haulers on my daily commute, I'd already done that about 15 months ago. I didn't want to file another claim and watch my premium go up - again. So this time I got quotes from the dealership and from Glass Doctor of Tampa Bay. Two days later my 2016 MINI Cooper Clubman had a flawless new Pilkington (OEM) windshield from Glass Doctor, same as quoted by the dealer, but at 1/3 the cost. The installer, David, was punctual, courteous, and clearly an expert. He took great care not to damage or mar anything, explaining each step of the process while he worked. He finished and was on his way less than an hour after he'd arrived. Outstanding experience! I highly recommend them.
Lauren Bracken
Bryan was amazing! He was punctual, professional, and brilliant! He sat down and clearly explained my options. He had so many creative ideas and his work was outstanding! He even gave me follow up advice after the installation for future projects! Would definitely recommend and use in future projects!
Tom Chmielewski
Excellent service. They replaced my windshield the next day whereas other companies required ordering the glass to be installed a week later!
linda williams
Tyler was amazing giving his all to replace our broken window. It’s rare when you find an employee speak highly of their employer…Tyler has!!! Thank you so much 😊 …
Kevin Hansen
I have used Glass Doctor twice now and they are always responsive, show up as scheduled, and perform great work at a fair price. Thank you, Glass Doctor!
Fran Cis
** Be sure to ask your technician to handle your vehicle/parts with care and inspect everything before they leave** My main concern with Glass Doctor is the quality of workmanship. Their customer service and availability has been good so far. First technician managed to get glass in every crevice in the rear area of my 2019 SUV, left glass under and around my car and the seal around the window was not installed properly. GD came back out in a timely manner and cleaned up the mess and fixed the seal. Not sure if it was the 1st 2nd or 3rd tech to come out but one of them pried open the lift gate pull handle to gain access, with a screwdriver I am assuming, and there are visible pry marks. Other area seems to be dragged on the ground before reassembling. Lastly, there is some noise coming from the rear interior molding that did not exist before replacing the glass - this may not be unavoidable due to reassembly though I wouldn't know for sure and it's quite annoying.
William Escribano
This was the best glass service I’ve ever had. Very professional from the front office to the glass technician. I will always go there for my glass needs.
Marcia Clark
We are extremely pleased with our new custom window from Glass Doctor! This was a quarter-round 30+ year old window with sunburst style grids that had turned milky white between the 2 glass panes. I had called a company I used previously and was told now wasn't a good time and it would be best to wait at least 3 to 4 months. So, I called Glass Doctor and presto ~ approximately 3 weeks later our new perfect window was installed. From the office staff to our estimator/installers Joel and Aaron, the experience was spectacular! Highly Recommend!
Branden Becker
Both techs showed up on the same day at the same time and had my windshield installed and programmed in no time. Both tech were extremely professional and great at what they did. I would highly recommend Glass Doctor.
Ester M
Reliable and responsive. I would definitely call them again for future services. Thank you Glass Doctor of Tampa Bay.
Kmw waters
The Tech "S", did a great job on my windshield replacement! He was informative and friendly and took his time as well as every precaution given the busy road I'm on to ensure my windshield was replaced and sealed correctly!
So glad I went with Glass Doctor!
James Pendergast
This is the place to go for sure! Super quick to setup an appointment and they come to where your vehicle is. William J. did a great job replacing my passenger side window on my F150 that had attempted to be broken into and was partially smashed. He was exactly on time with great communication and replaced it in under 20 mins. Would use Glass Doctor again without a doubt!
Teresa Obediente
Very affordable prices. They did a good job with my car rear glass.
Weejen Lynch
This experience was very easy. After making an insurance claim, I called Glass Doctor to schedule an appointment. They came to my office, arrived on time, and replaced my windshield. The tech transferred my car wash membership tag, as well as, my EPASS. He cleaned up the mess and left within an hour of arrival. The tech communicated with me before and after the service. No stress! It was excellent!
Henry Cartagena
I had a windshield replaced. The level of customer service I received from the moment I made the appointment exceeded my expectations. Great customer service. The technician, a fellow Veteran, was punctual and very professional. Excellent service overall. I will definitely use Glass Doctor of Tampa Bay again AND will recommend to my friends and family. Keep up the great job!!!
Antonio Hernandez
Glass Doctor came out and replace my car’s windshield at work, on time and with no hassle. George was personable and explained the process so that I had few questions. I would recommend Glass Doctor to anyone who needs to replace their auto glass.
Amanda Leonard
My windshield needed to be replaced and their technician noticed that I also needed new border/clips. We rescheduled until those parts came in. They went out of their way to find the parts despite a nationwide shortage. The customer service rep was so excited to call and tell me they had all the parts! The technician was professional and prompt. He explained what needed to be done and why. They cleaned up and went on their way. All while working in my school's parking lot!
Happy Sails
They were great to work with! It started with Michael on the phone with information about a windshield replacement. Christian noticed a second crack we didn't see and facilitated the replacement. It's hard these days to find staff who are friendly, responsive and do what they say they will do. I highly recommend them!
Jon Snow
Stan replaced my windshield and I think he did a fantastic job. I am very impressed and appreciate the work that was done. I will be recommending Glass Doctor to all my family and friends. I added a photo to show how great it looks. Please zoom in. LOOK!!! No Fingerprints. GREAT JOB!!!!
Caterial Brown
Very impressed. Scheduled the mobile replacement of my son’s windshield with ease. Tech arrived on time and was finished within 30-40 minutes. I would definitely recommend.
Tim Morgan
My technician, James was the epitome of professional and courteous service. His competence and diligence was only outweighed by his dedication to the very best window service. I’d gladly use this service again, especially if I could have James. Promote ahead of peers.
Maria Ohlhaber
We had a sliding door glass replaced, Bryan exceeded our expectations with his prompt response and customer service throughout the whole process. Dave, the technician that replaced the glass, did an excellent and clean job. He was very professional, friendly and helpful. He explained every part of the process to us and answered our questions about all our other windows, in case we decide to do some upgrades. We are very happy with the service we received. We will recommend them to all our friends and family.
matt archbold
Glass Doctor helped me with three windows in my home. They did an amazing job at a great price! I was so happy with how kind and professional they were to work with. They were able to get the windows installed quickly for me and they look perfect. I would highly recommend them in the future.
Jeff Marshall
Super fast, great customer service, and handled all the detailed of the insurance claim. Definitely recommend!
HealingPursuit
Have had many windshields replaced by Glass doctor. They always are very professional and do great work.
George is the best! Very Professional & Friendly did great work.
DJS
This was a an exceptionally good experience. Initially, I needed a piece of glass from Infiniti and they told me it would not be in for it indefinite period of time. At this point, I was scrambling for a piece of glass for my window. I decided to give the Glass Doctor a call based on their reviews. The manager who answered the phone was very confident that they have that piece of glass and additionally could do the install on Saturday between 10:00 and 2:00. Saturday morning arrived, and Mike from Glass Doctor arrived around 10:15. We had some issues in regards to the payment method and Mike was very patient and assured me we'd get it done and we did. The job was done very quickly and it was a very clean job. Through the entire experience, Mike was very courteous, respectful, and just an overall nice guy. I would definitely recommend Glass Doctor to anyone!
marc benigno
Technician was polite and professional, but he left a piece of frame mechanism off and did not replace it because he said it was broken. Said I had to call another window service to fix it. I think it was just easier for him to replace glass without it in. He took it out and he should have put it back in
G Gibson
Glass Doctor was on point, and George was even better! Called over weekend, needed emergency windshield replacement. Answerer was helpful and professional. Set appt. George called as requested, when requested. He was prompt, professional, courteous, and went the extra mile to take care to clean and vac ALL the glass from the car. Highly recommend service and office.
Rebecca Figueroa
Starting with the inquiry for a repair to the technician that installed the glass, everything went smoothly and everyone was professional, responsive and knowledgeable. It was a great experience! Thank you Glass Doctor!
Helen M
Glass Doctor of Tampa Bay has done two repairs for me: (1) replacing a car windshield and (2) replacing a double-pane glass in a window. In both cases, their work has been excellent. They arrive quickly, answer all my questions, give the exact estimate upfront, and install high-quality glass.
Judy Smith
Had called to get our shower door to close, but found our option to be replacement vs repair. To thst I paid for half deposit, was able to get door fixed and thus had to cancel replacement. Doug ws gracious in this exchange and was going to refund my deposit (same day) snd that’s why I’d refer them- top shelf staff all around!
Bruce Baker
James was friendly and professional he was quick in getting the job done as well as detail oriented in completing the work as if it were his own vehicle and answering my questions as well My experience was the best I have had with a repair from my conversation and scheduling with Debbie on the phone to the installation and relearning of the equipment and features on my vehicle
Deb Witty
Blaine was very personable and quickly went about his work to replace the pane of glass. He did a great job
John O
I worked with glass doctor to replace a large double-paned house window. The price was good and the process was mostly hassle free. Our technicians were great and professional, and the end result looks indistinguishable from our original window.
My only issue was with communication on scheduling our install. We were told we would be called when our part arrived to schedule an install. After about a month with no call, we called them and found out our part had arrived some time ago. They said someone would have to call us back that day to get the install scheduled. It ended up being another week before anyone called us back. This is not an issue with the technicians, but rather with the phone routing; it did not feel very reliable.
Despite that, out of the many vendors I tried to get my glass replaced, this was the most straightforward, hassle-free, and professional company out there and I am happy with their work.
S Giles
I appreciate the service. My glass technician did an awesome job. I will be contacting Glass Doctor for all my glass needs.
angela miller
Chris spent over 30 minutes with GEICO and I on the phone waiting for them to do their procedures. He was patient and thorough and very professional. Will installed the new windshield. His communication via texts were fabulous all along the way. He is such a hard worker and very personable. When I called the office with a question, Debbie double checked on her answer to make sure she was informing me correctly. Top notch company and service all around. I highly recommend The Glass Doctor.
Linda Besse
We had Glass specialist William Rodriquez come to our home to replace our windshield. He did an outstanding job! We are very pleased with William's excellent work, professionalism and courtesy. The windshield is 100% guaranteed and they will come right back out should there be any issues. Glass Doctor of Tampa Bay is an excellent business and William is a great asset to the company!
Greg Jones
Joe h came over and did both or cars today, very quick and a very good job
Nathalie Walker
The service tech mr. William Rodriguez did an amazing job. He was on time. He also was nice and understanding of the situation. He is definitely a professional. The job was quick and simple. Holds a good conversation. I had a small piece of glass next to the back window installed and he even helped me out by vacuuming the glass out of my car for me! I would definitely recommend him again for anything I need done. Thank u William Rodriguez and glass doctor for the service I had done today!
susan potier
I called them after another company told me I had to come in since I needed calibration. Glass Doctor can do it at my home. They got my insurance information, came out the next day and fixed it no problem!
Denise Socher
I worked with Stephanie and Tyler with the Glass Doctor of Tampa Bay and they were both so professional and helpful. Glass Doctor made an accident easy to repair -From the phone call to Stephanie explaining my window's injury ( football through the window) to Tyler replacing my window they were courteous, responsive and quick. Good Job Glass Doctor!
Ray Bradley
I had a
broken glass patio door and needed a quick replacement. I contacted Glass Doctor of Tampa Bay. The whole experience was very professional. The scheduling process was easy and pricing was competitive. Matthew was our installer. He was on time and provided friendly, quality service. I highly recommend this company for your glass installation requirements.
Regina Freywald
Very responsive from the beginning to the end. Absolutely happy with them - on time and fast. Not complicated - easy to work with them.
Bianca Karber
When our window broke, we called glass doctor to replace it and they came in a few days to measure the window and order the item. So they messed up our order and ordered the wrong color glass window. Instead of boarding up the window, they replaced our window (with the wrong-colored one) and ordered the correct color. It did take several months to get the product but they were very honest and forthcoming and followed up with us frequently. They were also very polite and courteous and although the situation was frustrating at first, they came through and we were ultimately happy with the outcome. Would hire them next time and would recommend to friends.
Kaitlyn Paw
After completing the online form, I was called within minutes to schedule an on-site measurement and discuss more details. I was so impressed with the thorough communication from every person I spoke to and how friendly everyone was. Joel was excellent in timely arrival and installation. The quote was spot on and I was given a timeline that was accurate. Absolutely wonderful experience, thank you all!
Lilia Loewenberg
They arrived a bit late but did such a good job. I was very happy with the service and it was reasonably priced😊 …
Bill Nightingale
Our tech, Mike King, was extremely personable and professional and was able come out to fix our window in time for us to travel home. Debbie at the office was also very helpful and worked with us on the insurance angle. Highly recommend
Sarah S
The service representative arrived on time, was extremely professional, very efficient and experienced and did a wonderful job with replacing the windshield. I am extremely pleased with the quality of work done and the efficiency and will continue to use them for any of our auto glass needs. I highly recommend Glass Doctor of Tampa Bay!
Caroline
I had my windshield replaced. I spoke with Debbie and she got everything arranged for me the same day. She was extremely helpful and knowledgeable. The technician was on time and did a great job. Overall experience was excellent!! Thank you
Tom Naples
Blaine did a great neat job. Cleaned up after pane replacement. From Debbie to Scott to Blaine we received great service from Glass Doctor. The turn around time was right on the estimate given to us by Blaine. I would highly recommend Blaine to do your needed work at your home.
Adnane
I ordered a top table glass from glass doctor and after 9 days I received it but it was scratched (it was done at another vendor) and not polished so I asked them to re-order it. The staff were very nice and professional and offer me a free delivery which cost about $125 . It took about 3 weeks because they had to send it to another vender to polish the glass . Scott “the manager” explained to me that The glass that I order was a cut glass and not a polished glass thus they had to send it to a third vendor and if I did order a polished glass it would have cost me more. In the nutshell, glass doctor and all its staff didn’t charge me anything extra and it was delivered to my house same day they got it. Great job and I appreciate everything you have done. The top table glass is beautiful and the wife is happy.
James Hinchey
Our window was broken by a golf ball and they were very responsive and kind. They came out the next day and replaced the window and frame. Excellent service and I will be calling them again when another golfer shanks one into my house.
Elaine Birkinshaw
The Glass Doctor responded immediately to our call and replaced our rear window the same day. The customer service representative and the technician were both very professional and friendly. The price is much better than the highly advertised competitor. Thank you, Glass Doctor!
David Violette
I reported glass damage and they were out the following day with OEM glass. The tech vacuumed out the vehicle and even wiped down the hood where hand prints were left. Great service and I will be using again if ever needed!!!!
Jeremy G
I cannot say enough good things about this company. From Leslie and Chris, who assisted me on the phone to Ronnie, the technician, who installed my new windshield. All of them are very professional, courteous, and friendly. I needed to replace my windshield on my Jeep Gladiator and I wanted to use the Gorilla Glass windshield. After trying to deal with Safelite and getting nowhere after 8 months, these great people were able to help me get a new windshield within DAYS! Safelite made my life and everyone at The Glass Doctor life more difficult than it needed but they were professional and got the job done. I highly recommend everyone go to them for your home or auto window needs. They are honest, hardworking people that will treat you correctly. Thank all of you for the great work.
michelle emmelman
Fair pricing, quality service and arrived exactly when promised. Outstanding service!! Thank you Josh the scheduler and Stan the installer!!!
Ashlyn Pietraniec
I had William Joiner, a glass specialist help me out today in getting my windshield fixed. I just happened to be driving by while he was fixing a neighbor or mines windshield to get his opinion on a window crack I had recently got. He had me pull around and fixed it up without hesitation at no charge. It was one of the nicest acts of kindness I've seen in a while and I am so thankful to have gotten it taken care of on the spot. I will be using this company for any glass repair/replacement services I need in the future and would highly recommend others doing the same. 10/10 in professionalism, friendliness and generosity!
Jarrett Slaven
I contacted the business and they responded quickly came to the house made the repair very professional and very efficient.
Diana Cardillo
George was amazing. Extremely professional and knowledgeable. He made the entire process easy and painless. I would highly recommend George and will definitely use Glass Doctor again.
Heather Hatfield
I can not say enough about Glass Doctor!! From my first phone call to them, they have made this entire process so easy!! Not only did they contact the insurance for us, to help us get approval, they also made the trip to my son's work, to get the job done! Which means that he didn't have to take the day off of work to get this done. They were professional, proficient, and polite!! I would 100% recommend them to everyone, and if I am ever in need of any type of Glass Service again, they are the ones I will call!
Thank you Glass Doctor!
Judith Lyden
Windshield replacement done at home within 24 hours of request. Worked well with Progressive Insurance to expedite the claims process. Gentleman installer very courteous and did a great job. Thanks for your quick response and professional service.
G H K
Auto glass was replaced quickly and professionally by their technician George this morning. His communications prior to arriving and attention to detail during the service were outstanding.
McKenzie Maasdorp
I called to schedule my appointment on Saturday and they had Marcus come out on Tuesday to fix my windshield. Marcus arrived earlier than expected which was awesome & was so nice when explaining the whole process to us. We have never had a windshield replaced before so he explained how it worked and he was so genuine. The process was very quick too, in and out in about 1.5 hours maybe. Will definitely call Glass Doctor again if we ever have a windshield break. Thanks!
Joan Points
From the phone call to the completion, glass doctor employees were stellar. I would definitely recommend them.
Jamie Hill
I recently had to replace my driver side window and utilized Glass Doctor of Tampa Bay. The entire process was easy from start to finish and the next day my window was replaced. After a while, I started noticing a loud squeak when rolling up or down my window and to make things worse it happened intermittently. I called the Glass doctor and worked with Keith the manager. He was extremely professional and courteous. Keith assured me that what matters most to him is that his customers are happy. Therefore, he set up an appointment that worked with my schedule, my location and when I felt the noise would happen most (In the early morning). Keith also let me know that Will R. would be my service tech and that he is an expert in this field. Will R. came out as promised, worked very hard to show me step by step the process, was extremely professional, courteous and took his time to explain everything to me in layman's terms. He was able to determine that it was a manufacturer issue with that window so he left and returned the same day with another window from a different manufacturer and it resolved the problem. The honesty and integrity of this company is abundantly clear especially when they have employees like Keith and Will R doing business for them. I certainly recommend them!
Robert Pope Jr
My experience was great from start to finish. My sales rep. Debbie was very knowledgeable and streamlined the insurance companies involvement. My appointment was set on Friday and the windshield installed on Monday. Mike was the tech who installed the windshield. He was very thorough and professional and I am very pleased with the installation. I highly recommend The Glass Doctor of Tampa Bay!!
Gina Passio
William Rodriguez did a great job installing my new windshield. He was very professional and on time for appointment. My car and yard were left neat and clean and that was greatly appreciated. I used Glass Doctor of Tampa Bay because they had the best reviews and they did not disappoint. I would recommend and use their service again.
BrantleyBIRD
Hello. My name is Mila Glover and I wish to take the time to acknowledge the professionalism that I encountered with the Glass Doctor in North Tampa. I wanted to file an insurance claim and their rep, Chris M walked me through the entire process while waiting for me on the line while the insurance agent processed. He was able to secure the claim authorization, schedule my appointment and advise me of what to expect the next day when the installer would fix my windshield. Marcus, their technician communicated directly with me early and showed up timely. He respected social distancing and left a clean area. Thanks to Glass Doctor team.
Adam Marino
Technician name is Joey came to my house at 1:30 did the job right properly respectfully and told me everything that was done with the car great company and Josh thank you very much
Seraphine Watson
The actual installation was great, but as soon as I opened my car door I saw pieces of glass everywhere! Over the phone I was told the technician would come with a shop vac to take up pieces of glass. I wish I would at least be told by the technician that I would need to vacuum the car before sitting in it to avoid cutting myself on shards of glass.
update: glass doctor called and spoke with my fiancé about the issue, and offered amazing customer service.
Heather Campbell
William Rodriguez communicated with me about what time he would arrive. This helped me plan my day with ease. He was professional and personable. A tough combination to find these days. The work was done well and in a reasonable time. When I called they worked directly with the insurance company to make the claim process hassle free. I would use them again without hesitation!
Sandra West
I was completely satisfied with the work and timely manner in which it was completed. Mike was very professional, polite, and he did an excellent job. I highly recommend!
Alex Robben
I spend whole month looking for glass company to fix window in my store. Companies was coming, telling me that its a bit dificult and in the end declining it. This company have not seen any problem and fix that in 2 hours, and charged much less than other estimated, best glass company and only 1 in this city. Thank you
Jeremy Davis
This team was great from the friendly call center staff to the tech that came to replace my windshield. They walked me through the process. It was easy and painless. I'd recommend them to anyone.
Used them again! Excellent service all around just like the first time. Thanks.
1-14-2021
Another day another broken windshield. I called yesterday afternoon and they sent William R. out this morning. He showed me the new glass and explained the process to me. I have a special windshield. He assured me that all the features would work or they'd come back and make it right. Thanks again Glass Doctor team for fixing my car.
Julian Rashid
This was the first time I had to deal with any type of car window repair and I'm really glad I went with the Glass Doctor. I originally was going to use Safelite but I heard so many bad things about them I changed my mind. I called the Glass Doctor to schedule an appointment and Justin made everything super easy. He walked me through the whole process and even called my insurance for me to make sure my claim was paid. William R. was my repair technician and he was awesome. He got here on time, finished quickly and was super easy to work with.
Elaine
I was happy to find someone who could come and replace the glass in only 1 window. I was not ready to replace all of the windows in my house. Glass Doctor provided the exact service that I needed and did it well.
Max Schwarz
Chris M set me up with an appointment like a pro! Cameron came and did a fantastic fill for my chipped windshield, AND he was on time!!! I would highly recommend Glass Doctor for any auto glass needs. And this is now the THIRD time I’ve used them! They have a life long customer in me.
Marcia Howell
There are live employees to answer your call unlike their competitor who had me on hold for 8 minutes then disconnected the call twice. The representative was very customer focused and kept me informed each step of the way. At the Glass doctor I felt like family
John Patterson
Fast quick , responded to the job . Was referred to them because another competitor could not get the job done . If you need your windshield fixed . Do the right thing and just go with these guys . I prefer quality .
Keila Elizabeth
William Rodriguez did a very good job at replacing my windshield. He was very polite and professional and informative about my windshield. The job was done in a timely manner and If I ever need this job done again I will definitely call William Rodriguez from Glass Doctor.
Dennis Baker
My experience started with Ms. Debbie Pope who was very professional and knowlegeable about what I needed for a new windshield for my 2006 Mercedes CLK350 Convertible. Pricing was less then I expected which was a great surprise. I was contacted on the day service was going to be performed by the Technician (Stan THE Man) who arrived at my home right on time. He was a true professional and experienced. I will highly recommend Glass Doctor whenever I hear of someone looking for glass work to be performed. Thanks for all you did for me Debbie & Stan.
Jessica Schneider
Absolutely wonderful! Debbie on the phone was a sweetheart and very patient and listened and explained things. Aaron the technician was equally great, very nice, in and out quickly, did a great job and cleaned up after. Great people, fair prices, fast and quality service, I highly recommend. Thank you!!!
C G
Overall a great experience. After my stupid insurance company insisted on an inspection, I was forced to wait 4 days until I could choose my own company. Once the inspection was complete, I called Glass Doctor. They were able to get someone out to me the following business day. The lady at the office was super friendly and knowledgeable.
The guy who arrived to replace my windshield was friendly and professional, and he worked very quickly. He had the whole thing done in 30-60 minutes (I wasn't paying that much attention), but it seemed very quick. My new windshield is great! It was installed correctly and is super clean! He even moved all my parking and sunpass stickers over for me.
All in all, this company was fast, friendly, and efficient.
Justin
Service for a windshield repair was amazing and done in a timely manner. I filled out the appointment form on a Sunday evening (for a Monday appointment) and the glass specialist called me the next morning when he was on his way to my car. William Rodriguez was the glass specialist and he had great customer service and completed a timely repair. Even though the repair was higher priced I definitely recommend Glass Doctor because of the convenience and quality of work.
Kim Griffin
Blaine was quick and very polite. He helped me with a window that was broken and provided the name of a company to assist with replacement parts for it. Highly recommend them.
Thomas Estrella
My son broke our rear window for a 2021 Hyundai Palisades on Saturday 5PM by accident. I found this company on the internet, called them, quoted me a really affordable price, it was fixed and done by Monday 12PM noon. Nice services, no hassles, very good transactions. Highly recommend.
Jamie Rosado
Thank you for getting my windshield replaced. They showed up on time and got the windshield replaced quickly! Very friendly and I would definitely use this service again.
Aaron Logan
Reggie was great. Addresses were incorrect but he never gave up finding my location and completed the job. Thanks again
Marie Buckshon
I had a major crack on my windshield to the point it eventually expanded to one side of the shield to the other side. After two failed appointments with Safelite auto glass, I couldn't wait any longer and decided to try Glass Doctor. I requested a quote and they called me within minutes. They also contacted the insurance while I was on the phone so everything would be set and confirmed all at once. Then William Rodriquez (the glass specialist who replaced my windshield) was consistent in letting me know what time he would arrive as well as how far he was. He was very kind and so professional and had my windshield fixed in about 30 mins, if that. He did a great job! I'm so glad I chose Glass Doctor!
Mark Anderson
Great service. Had my F-150 windshield replaced with an OEM. Safelite would do an OEM product. David came to my home on time. Very professional. Got the job done in about 30 minutes plus reused my community gate sticker and SunPass transponder. Saved me $$$. Thanks.
Donna Quintana
William Rodriguez replaced my windshield he did an amazing job. He came out to my place of business to replace it and finished right when I was done with my shift. He kept me posted step by step of what he was doing and how long it would take. He was very professional and appreciated him very much Thank you for your service sir.
Deanna C.
We hired glass doctor to cover our new kitchen table with glass so my kids wouldn’t destroy it. The pricing was reasonable and they patiently answered all our questions and helped us when we discovered a small chip on our glass piece. Our table is an oval shape and they did it perfectly.
Tania Lugardo
Great place! I was not expecting it to be as cheap as it was and even better service, too! I had my driver-side, rear passenger side window fully replaced due to it being completely shattered from a break in earlier this year. I scheduled the appointment online, which was super easy to do, they emailed gave me a quote and all I had to do was call back to confirm the offer. The technician came to me and was done in about 45 minutes. He was friendly and very professional! $250 later, I have a brand new window and no longer have to worry about rain water destroying my interior. Thank you, Glass Doctor!
Chelsea Huchro
William Rodriguez was quick and very helpful. He was able to arrive before the scheduled time and kept in touch throughout the process. He gave me peace of mind when I showed concern about having a crack in my windshield and having to drive with it for a little bit. I was able to schedule the appointment easily over the phone and they worked with me to find a time that was best for my schedule. This is the second time I have used Glass Doctor and I will continue to use them and recommend them to anyone that needs to “fix your panes”!!
Terri Contento
I spoke with Debbie to make my reservation - she was so nice and very helpful. I was having a windshield replaced for a family member, as a gift - so she set it up where he would not see the invoice and made sure everything was sent directly to me.
Mike K was the installer - he called me to let me know when he would be arriving - he was right on time and did a great job. He followed up to let me know the job was done. Very satisfied with the whole experience. I will use Glass Doctor again in the future.
Benjamin Michael
I called around to all of the auto glass companies in the area who had overall great reviews already. They answered right away, got if figured out what I needed (actual OEM glass), a great price and setup for a next day install and everyone else was wanting to schedule me next week. That morning, William Rodriguez, contacted me letting me know the time frame he was coming and updated me as he got closer to coming! William was great, friendly, got it all taken care of and did a great job! I definitely recommend Glass Doctor and ask for William if you can! I will go to them in the future if I have any future glass needs.
Kristine Slayton
Previously I only had a quote on windshield replacement from a company recommended by by insurance when I discovered I did not have comprehensive. The quote was close to $700, but when I called Glass Doctor I was given a quote of $317. I couldn’t understand the discrepancy, but Glass Doctor helped me to understand by looking up what my insurance company normally pays out for my windshield.
Anyhow, I wound up spending less than half of the first quote I received elsewhere, they were able to schedule me for the next day, they stayed in communication with me, and I was only off the road for two hours (one during installation and another 45 minutes waiting on the glue).
The quality job is holding up beautifully, all of my sensors are working, and the tech who came out was not only polite and professional, but he also took the time to explain why I didn’t need to wait 4 hours (it’s been a while since I’ve had a windshield replaced and I had no idea how the glue has advanced in those years).
I would highly recommend for anyone looking for an honest, affordable price, and who doesn’t have the down time to be off the road for long.
Roberto carlos
Our glass doctor David installed our windshield and after checking his work he noticed a few scratches on our new windshield he quickly made another appointment to get it replaced. He was on time for both appointments and very professional. I was very happy with how the everything went.
Julia Nahhas
I had them replace my windshield, and the service was prompt, professional, and they answered all my questions. Every person I spoke to was courteous and helpful, from Leslie at the office, to Mike when he came to do the replacement, to Scott at the office again. I highly recommend The Glass Doctor and will call them again for future glass needs.
Christopher Moreda
The tech was prompt and new his job well changed out the glass quickly and got the truck back in service quickly 👍 great customer service …
John Turner
I was helped by William Rodriguez. He replaced my front driver side window on my 2020 Ford F 150 in less than 5 minutes. He did a great job and was very professional and personable. 10/10 would recommend William, give the man a raise.
Rayna Rogers
On my way to work a tool flew out of the back of a work truck and shattered my passenger side window. I was overwhelmed, especially after insurance told me I would have to pay for the repairs all on my own. I am so glad I took advantage of Glass Doctor. Not only did they come the same day and fix my window even when it started to rain, but they were priced so well and SO THOROUGH. William Rodriguez was the glass specialist I had the pleasure of meeting, and he went above and beyond, vacuuming out the loose glass, testing to make sure the window track operated silently like it was meant to, and he was more concerned with making sure my panels didn’t get rained on as opposed to him getting a little wet. Above all, William was nice to talk to, which is always a plus, especially when you’ve already had a bad day. If you need your window(s) fixed, you NEED to call Glass Doctor!
AtlisV
There's a lot to love about my experience with Glass Doctor! I've never dealt with a windshield issue before, so naturally I was worried about getting it taken care of as quickly as possible. That was no problem at all for Glass Doctor! The appointment set-up was a breeze; they fit me in quickly (within 72 hours), and handled the insurance claims process with ease! The tech was very professional and had my windshield replaced in no time. I thank the staff at Glass Doctor very much for taking care of my issue and alleviating my worries. I HIGHLY recommend!
Melissa Boucher
Very professional company! Marcus called me the day of my appointment with my time. He arrived right when he said he would. Marcus was very professional & friendly and finished in the time he said. My window looks great! Marcus even pulled my Sunpass off the old windshield and it still sticks so I didn't have to replace it. Thanks again!
Stephanie Benham
I took my 2013 Lexus to the Glass Doctor when the windshield was hit by a golf ball; I gave them a call at around half passed three, on a Saturday, and was called back within ten minutes. On Monday, they were on time and had a neat and professional appearance which, to me, was very indicative of the quality they provide. I was not disappointed. Not only did they fix my window, they also walked me through each step. Al was my glass mechanic and he was very kind and thorough, as was Selena, the customer service representative.
I will definitely be coming back to Glass Doctor of Tampa in the future and highly recommend them to everyone for all their glass needs.
Gayle Loiacano
I had the pleasure of working with M. Cox, and to say he went above and beyond is an understatement! He communicated with me throughout the process and showed up on time! He didn’t leave until he knew I was satisfied with the work, and I definitely was! Thank you again!!
Johnny Yowell Jr
Glass Doctor was fast and efficient. Selena Moyer was awesome getting everything set up. Felt like I was working with family. The tech. William Rodriguez was super friendly and did a great job. Thanks Glass Doctor.
Fabiola Costa
Very professional and on time. Technician George was very professional and punctual. He did a great job informing what he was going to do, and left everything clean afterwards. Very satisfied : )
Cindy Taylor
Steve took care of our broken window in a timely and professional manner. Highly recommend!
Artesia Simpson
Update: Though I did not ultimately do business with this company (we had a great experience with another company), I appreciate this company reaching out to me about what happened. It was nice speaking with Ms. Karen. Thank you for your concern and the great follow up.
Auto Glass Almost Repair
The office staff was friendly. But when it came time to do the repair there were many inconsistencies from what the office staff said and what was the reality on the day of the scheduled repair. We were told one thing, but on the day of the repair it was another (method of payment, being present for the repair, key or no key). We wanted to get the work done, but ultimately it did not work out due to the inconsistencies; the office staff was not familiar with what was being done in the field perhaps. It's great when things go as planned. But for me, the true measure of a company is how customers are TREATED when things do not go as planned. The manager was not the best person to have to work with. Unfortunately, I did not have a great experience. There are many other companies out there to work with, this company was just not the right fit for us.
David Rippel
Glass Doctor fixed our pane! AJ and his team worked hard to replace an odd-shaped, failed custom double pane sliding glass door window I thought couldn't be repaired. I hope they don't mind me sharing the honest truth that the window broke the first time they loaded the replacement glass on their truck. What impressed me is that they were honest about the broken glass, nobody got hurt, and the reorder delay was minimal, even during a pandemic. Ultimately, the new glass was installed with great effort (2 hours to separate the old glass from the frame) and great customer satisfaction. I don't think Glass Doctor made any money on this project but they have earned a loyal customer. I highly recommend Glass Doctor!
Heather Foley
Marcus was absolutely amazing! He was courteous and called before the appointed time frame to confirm his arrival. He was kind, respectful, and efficient and replaced my windshield in the convenience of my driveway. I was concerned about an after market replacement windshield and Marcus arrived with an OEM Mopar windshield and my car was new again! I highly recommend Marcus for any of your glass services!
Mark Willis
I heard about the glass doctor on 102.5 the bone and thought I would look them up online. I filled out a couple things and then the next morning I got a call and that took about ten minutes then the next afternoon William Rodriguez was at my house and did a great job on my truck. The whole thing was done professionally and in a timely manner. I hope I don’t need them again but if I do then these are the guys I will be calling. Thank you William Rodriguez for a great job and treating my truck like your own.
Mark Willis
Natalie Khuu-Nguyen
Debbie was great with helping me and scheduling my appointment. Joel did a quick job and was very professional!
Thank you
Paula Vericker
The glass doctor did a fantastic job on our shower doors. The doors are very high quality and look amazing. The staff was so easy to work with and accommodating. The technician that installed the doors was professional and honest. We had an issue with one of the bathrooms when they went to install the door and were not able to. After almost six months of a complete remodel project, they came out within a day to put the door back up. Would highly recommend them
Jeffery Daniel
Placed a call to the Glass Doctor based on the number of positive reviews online. Spoke to Chris to inquire about a rear window replacement on my GMC truck. Very professional and quick response on the call and scheduled the replacement for the next day. William (the installer) texted me when he would be at my home and was prompt, professional, and very personable. He installed the replacement and was very through in cleaning up the broken glass form the back window of my truck. I would certainly call Glass Doctor should the need arise for glass replacement in the future.
Francisco Rodriguez
Your Rep Adrienne was fantastic. She walked me through the entire process and then setup the appointment with the Glass Tech the next day (Your competitor made me wait over ten days for the appointment and the Tech made one call to try and reach me and left). The next day the Tech showed up not only on time and had clearly communicated with me but was very proficient in replacing the front windshield. I was very impressed with your company and the staff you employ!
Steven Miller
So much better than Safelite, look no further than Glass Doctor for your windshield repairs. The tech was so friendly and knowledgeable, they take the time to do it right and use quality materials. 5/5 would recommend.
Gerry Hernandez
They couldn't have made it any easier. Not only was the whole process smooth and simple, but they used high quality glass. My car has a very specific requirement for a windshield that is normally very hard to source, so most automotive glass shops cut corners just to get the job done and collect payment. Not Glass Doctor; they took the time to source the correct glass to exact specification. They even let me review the selection before proceeding, and none of this was an issue. The technician showed up on time, was very pleasant, and did an immaculate job. I couldn't have asked for a better experience.
Jose Ortiz
This is the second time I’ve used the Glass Doctor. Once again they deliver impeccable service, timeliness, and professional service. Mr William Rodriguez was an excellent glass specialist, knowledgeable and worked quickly and accurately. I hope I never have to replace my windshield again but if I do, I look forward to using the Glass Doctor in the future!
Gary Niehaus
Professional, timely and dependable…The response was excellent with glass door fixed within the same day.
A Plus Billing
Glass doctor has been there for us on more than 1 occasion. They are reliable and have great customer service. They do a quick, clean and efficient job. Highly reccomend.
Mike Chapman
Glass Doctor did an excellent job of replacing glass in two broken windows at our house.
Lizzi Dillion
Technician arrived on time and proceeded with work immediately. Seemed like no time at all he was done and the work was perfect. The car was cleaned out of all glass. We were very happy with the final product.
BlueAngels Sailor
The technician was incredible. Contacted me early to meet and was very efficient with his time to swap out the rear window on my daughters car. I would highly recommend Glass Doctor and also a bonus or raise for the technician for his professionalism; he’s a great ambassador of your business.
Bill Kranich
From the first phone call untill the final pick up Glass DR. on Waters was exceptional.
No excuses for labor shortages or supply chain. They got it done with a smile.
Margaret
I love my new shower door - looks so much better than the old one!
Crystal Morris
William Rodriguez came out to my home replaced the front and rear windshield. Was very professional and had it done in a timely fashion. I Would definitely recommend this company to friends and family.Thanks William Rodriguez and happy holidays!
Ericka Elder
We have used the glass doctor now on a few occasions for some of our rental properties. They are very professional and responsive. I would definitely recommend them!
David Buksbaum
Howard did an amazing job. The service was quick, efficient, and very professional. I am very impressed with everything from making an appointment to job completion. Highly recommended.
Editing my review because Google wont let me leave a second review. Two years after my first use, I used Glass Doctor again for the front windshield of a Honda Odyssey. Did not get Howard this time, but service was just as good as last time. Totally professional, efficient, and overall an easy process. Cleaned up everything when done, and even left the Sunpass sticker I forgot to remove. Still Highly Recommended - but now doubly so!
Gerald Ruby
Very professional and friendly. Quality work he is aredit to his company.
DAN COOK
Would highly recommend! Will provided fast, friendly service. Stayed in contact to let me know when he was arriving, and arrived on schedule. Windshield was replaced in no time; under an hour i believe. The office had the insurance coverage taken care of with a 3 way call. Fast, flawless service. Very personable. GO BROWNS! ;-)
Alrecia Jackson
Did a great job on my window and was very professional and the part I liked most was that the installer came to me and fixed it while I was at the doctors office I highly recommend great job
Diane VanWingerden
Glass Doctor did an excellent job replacing the windshield on my Cadillac. Starting with Kevin on the phone, he immediately called my insurance company and got them to cover 100 % of the cost, to William Rodriguez, who came to my house and did the work. It was so prompt and professional from start to finish! Highly recommend!!!
Mitch Fevold
Everything from the first call through the install was very customer service and quality focused. The phone sales reps were very friendly and knowledgeable. They never made me feel as though my questions were dumb (although I know they were) they were always just helpful and courteous while always moving towards my goal (fixing my windshield). Both the sales rep and install tech double checked my windshield model to ensure they would not arrive with the incorrect glass. And sure enough when the tech arrived (on schedule) he had the right glass. The replacement went quickly and the tech was very friendly and efficient. All around AWESOME! Side note: I never leave comments like this because i dont like to write long messages on my phone but this service was world class so i made an exception.
Bernard Ball
When I contacted Glass Doctor for auto glass repair, excellent service begin from inside even unto the outside. William Joiner showed up and did such a good job...he was fast and efficient and could only wish I had employees like him in my business.
L.G. D.
Matthew did a fantastic job. He was on time and very professional. He even went out of his way to saw and install a new piece of wood trim for me under the glass, that he said had some water damage. Great guy. Highly recommend!
Micah Rideout
I have now had Glass Doctor of Tampa replace the windshield on both of our vehicles. I was very impressed with the efficiency. I was afraid it would take a long time to connect with my insurance company and that I would be on the phone longer than I wanted...the Glass Doctor operator was very professional and I don't think I was on the phone longer than 5 minutes-if that-to set up the service. I was reminded the day before and I had asked them to give me a 30 minute heads up and they honored that-both times. I would use Glass Doctor again for my vehicles-and now I realize that they do any glass-houses too. Good to know-thanks Glass Doctor!
Vanessa Silva
I contacted Debbie at Glass Doctor. They gave me best pricing and were able to help me solve my problem in record time. Their tech, Khoi, came to the plaza and was very professional, and did a great job! Debbie was sure to communicate every step. I had to call them again less than a week later for another broken glass and they were able to assist right away! The tech even went above and beyond to help me get a door handle off - not within his scope but he was super nice about it. Definitely recommend.
Brandon Debenedet
These guys are amazing, I had a shattered passenger front window on my 2012 F-150. I called everywhere and everyone told me tomorrow or two days out. I found Glass Doctor not knowing they did automotive, took the chance to call and so glad I did. Super nice people, called at 11am, and my window was replaced with a factory Ford replacement window by 2pm right in my office parking lot! I am so happy with their service and their pricing. This will be my only call from here on out for any of my window needs!
Deborah J Thompson
I just had a passenger door glass repaired in a 2019 Lincoln MKZ. I was initially referred to Safelite by my insurance company (it was not an insurance claim). The Glass Doctor of Tampa Bay was (app)$200 less than Safelite and (app)$300 less than the dealership. They also came to my home for no additional charge and I received an appointment for the next day. The technician (William) kept be abreast of his ETA and came within the time frame. He did an excellent job and the job was completed in less than 45 minutes! I would highly recommend this company. They are extremely professional from beginning to end.
Nando Ramos
William Rodriguez did an EXCELLENT job. He was very courteous and professional. Explained the process as he was going through it. Double checked everything to make sure it was all in proper working order when he was done. My window was blown in while I was driving down the highway so all of the glass was inside the vehicle. He made sure to clean all the glass up from the door, the seat and that matts but made sure to let me know that there would still be some fine pieces and to be careful while moving around and recommended ways to get to all of the little pieces. Should the need arise, I would definitely be calling them back!
Jordan Steels
William Rodriguez was our technician. He showed up very early in the morning to get this done for us which was very nice. Car was broken into and we had to have it fixed. William was very nice and courteous when fixing the window. Looked great after being fixed. Would highly recommend this company and William.
Patrick Hubbard
Had seven failed Insulated Glass Units that were turning a color between green and gray. I called for information, they proposed a solution, Bryce came out and measured the failed IGUs, a couple of weeks later the replacement units were installed in about and hour and a half. The price was very reasonable and we got excellent service provided by great people. Thanks to everybody at Glass Doctor for a great experience.
Annemarie Frank
The entire process was very efficient from the initial scheduling of measurements to the actual install. I had the same technician, Aaron, and he was great. Very polite, punctual and professional. I had to replace a window before closing on my house and it was during the Covid19 "stay at home" order. Aaron was super respectful and careful not to touch any doorknobs, etc. and he cleaned up afterwards too around the job area. I'm happy with the quality of the job and the price.Thank you.
Rhandi Giles
Very friendly staff. Getting a quote and making an appointment were super fast and easy. The technician, William R., kept in touch with me throughout the day of the appointment. He was even able to come earlier than expected. He was very personable and conscientious. I would definitely recommend Glass Doctor.
Jesus Martinez
I really liked the technician who came to my house. His name is Stan Brown and he did a phenomenal job. He took his time and made sure the job was done right, and as a result my windshield is no longer damaged nor is the water leaking into my car! I really appreciated his service and his pleasant attitude. If there was anything else I'd want from your company, it's to let him know he's doing a great job. Thank you for your service!!!
David Hart
I had a golf ball break my back windshield late on a Saturday afternoon. I left a message and they called back within 10 minutes to schedule a replacement on Monday morning. Al the technician call me and let me know in advance exactly when he would show up, he was on time and he explained to me the entire process. After Al was finished, he left my car cleaner than when he started. I was impressed with the service and i am extremely happy with the my new windshield
John A Ovalles
We are extremely happy with the our new glass shower enclosure. Glass Doctor came out measured and gave us a competitive quote. Their technician Bryce was friendly and knowledgeable. Even he was impressed how well it came out. Would definitely recommend.
Maranda Williams
Have used their services twice to repair florida room windows due to cracks. Seems to be a little pricier than the last time for the same windows but I think there are supply and demand issues. Also asked for a consult on another window and the gentleman was very informative.
Tracey Smithey
The team from Glass Doctor was very pleasant to work with including Leslie on the telephone, and the guys who came out to install the glass at our 15th floor condominium! Thank you Glass Doctor for hiring such a good, professional team of people!
Sean Isaacson
William Rodriguez was very profession and has a great personality upon meeting him. He repaired the windshield in a timely and profession manner. William does deserve great recognition for his courteous personality and for his great customer service. It was a blessing to have him repair our windshield. Great Job keep up the work!
Thank you!
spencer coleman
I had the unfortunate need to have a windshield replaced in my vehicle. Aaron and Selena with Glass Doctor were amazing. Very quick to get on the schedule, very polite and courteous and job completed in a professional manner. I would HIGHLY recommend this company and will use them in the future should the need arise!
M. Coleman
JAMA CHOQUETTE
I am very pleased with the professionalism of Glass Doctor. Great customer service, scheduling, and craftsmanship. Cristian, technician, was on time, professional, and did an excellent job. He should be commended for his work!
Paul Newman
Debbie and Scott did a fantastic job on the customer service side. Slight damage around my windshield during replacement. Without questions, they rectify it with a new paint job around the windshield. Definitely will recommend them to anyone. This customer service is almost unheard of nowadays in any field especially automotive. Highly recommend! 12 year Veteran USAF approved
Ari Hirschman
I have used Glass Doctor for many years. They are super fast and friendly. They have worked with me to solve my problems and have always done a great job.
I called them, right after hurricane Irma, to replace a broken commercial glass pane on a store's door and they were able to take care of this within hours!
I highly recommend this company - They have always done a great job for me.
Ari.
Therese Wojnowski
These guys installed a frameless glass for my master bathroom. Start to finish 3 weeks. My tech was amazing. I received a quote minutes after he did the measurements and he installed my glass flawlessly 3 weeks later! Highly recommend and will definitively use them again if needed.
Amanda Dailey
William R. was very professional and very friendly when he came to do my windshield. He was very helpful in all the questions I asked. He even informed me of where my warranty was and how to go about dealing with that if I needed to. He deserves a lot of credit as a great employee.
Terrence Moore
I was extremely impressed with the service and product I received from Glass Doctor not only at my home but also with the well- organized and customer friendly assistance I received over the phone in coordinating the process with our insurance company. Scott, the service representative was very knowledgable and efficient in replacing our windshield. Based on this experience I would highly recommend these folks.
Shayla Reyes
Glass Doctor is the best! Scheduling online made simple and convenient furthermore they come to you and get the job done. My original first call was to their competitor Safelite must I say they were a week out in the shop and three days out coming to your location. This was not a good fit for me and my boyfriend told me about Glass Doctor. I cannot say how happy I was that the following day the Glass Specialist William Rodriguez fixed my cracked windshield at the convenience of my home. Love the service and their customer service personnel, I highly recommend them in the future Glass Doctor will be my first call .
James King
Replaced a damaged glass table top. Personnel were pleasant and knowledgeable. The glass top replacement was of good quality and a reasonable price. I will use this company again and recommend their services.
Kasey Maxwell
This was alot easier than I expected. I called in, they took my information and contacted my insurance company while I was on the phone. I answered a few questions for the insurance claim and they handled the rest!
Installation was also painless. They contacted me the day of the appointment and gave arrival time window (between 3pm and 4pm). They arrived on time and were done in around 30 minutes. we are very satisfied.
Barbara Samaniego
Great company to do business with. They were courteous, professional and very meticulous.
Karyn Seo
Excellent company and people to work with and got the job done exactly as planned. Blaine and Tyler the installers were true professionals and a pleasure to have in our offices!
Ryan Lynge
William Rodriguez came out to my office to replace the windshield on my vehicle. He did a wonderful job. He met me at my car and took approximately 30 minutes from start to finish. He did a stellar job in keeping the job clean and was very personable. Thank you, William!
Valerie Bartkiewicz
The Glass Doctor was great! They did a wonderful Job replacing my windshield that was previously installed incorrectly by another company! Highly recommend the Glass Doctor! Their office staff are also amazing!
Sue
Baseball through our window and they replaced the window the same day we called. Great customer service which is very rare these days.
Andzhela Klychkov
The Glass Doctor has exceeded our expectations in customer service and quality of insulation!!! Gina patiently and efficiently worked with the car insurance company on getting us an OEM windshield which we didn't think was even possible!!! The gentlemen who installed the windshield demonstrated competent skill, knowledge and experience! Highly recommend!!!
Sherita Abram
I got my BMW windshield replaced two days ago. From start to finish everyone was courteous and professional. The process was much easier and way quicker than I thought it would be. Someone was out to do the repair in less than two hours! Very imressed and no complaints!
Daniel Barbosa
Being that I have a new vehicle parts are still hard to find and have to be ordered which can take a week or more to get. They took the time to search for my glass and found one in stock at an area dealership. That cut the time in half on how long I had to drive without a back window.
Sydney Woodson
I just had a great experience with replacing my front windshield. William Rodriguez was awesome! He was friendly, quick, efficient, and did an awesome job! I would definitely recommend Glass Doctor.
Mark Diorio
Will from Glass Doctor just replaced my car windshield and I couldn't be more pleased. My older Honda is in pristine condition, so I was concerned that a different windshield would spoil the appearance. No worries there, the replacement is so good that you WOULDN'T EVEN KNOW IT WAS REPLACED! From the start, customer service rep Justin handled everything, so I did so little it's almost sad. I want to end with two points: It's not hype, it's fact. If you get a chip, call these guys right away. My small damage spread into an 8 inch crack in 2 days, without me even using the car. And 2) don't call around. These guys are the real pros in the glass buisness.
yongg1
It was very easy, the representative was really friendly and the repairman was on time! My windshield was replaced and I was still able to continue with my busy day at work without worry or interruption. I recommended the service to a colleague that same day!
Mom's M
On time and easy process. Cheaper than Safelite. Stan was great.
Allie Lenzen
William Rodriguez was fantastic. He showed up on time, was extremely professional, and completed the window replacement in under ten minutes. 10/10 service, will use them for all my future needs!
RB
My wife is taking cancer treatments at the Moffitt Center and while on the highway, a stone jumped up and hit our windshield, putting a big 'Y' crack in it. After checking the internet I found the Glass Doctor of Tampa Bay had the best ratings. I called my insurance company and after going through the normal process the Glass Doctor was approved. I asked many questions about the glass they used and was pleased that they use glass made in the USA and have a warranty has life as long as you own the vehicle. In the office, I dealt with Sarah and Salina who helped me get through the insurance process. They were just GREAT and pleasant to work with. When I made my appointment, Gina was very helpful with working with our schedule. When I arrived at their place of business, they were ready for me. Stan was my installer. What a pleasant guy and he never stopped working all the while talking with me. My windshield was installed in a short period of time and I was on my way for our doctor appointments. I would highly recommend the Glass Doctor - they are friendly, helpful, and professional.
Matt Miller
Excellent work and on time! My windshield was replaced in less than 45 minutes! Absolutely flawless installation as if it never happened. Would recommend this company all day long.
Jason Pena
Glass Specialist William Rodriguez arrive prompt and early to my schedule request. He was very professional and swift. He completed a quality job without any mess within a blink of the eye. Highly recommended service.
Micquetia Mitchell
This company was very professional and on time. The worker showed up and fixed my window quickly. There was no mess and no confusion about the quoted price. We did have a mix up with the scheduled dates initially but they gave a discount due to the inconvenience on their behalf. Again very professional and awesome service.
Dariel Crespo
Just had the best experience with Glass Doctor. The man taking care of my trucks windshield was extremely professional. I really enjoyed Noel's experience and professionalism. I see I made the right decision in choosing Glass Doctor.
Jenn Harrington
Awesome from the first phone call to the installation. William was wonderful to work with. He was on time, professional and so kind, and after the ordeal that lead to my broken window, a little kindness goes a long way. I was concerned there may be a mess for me to clean up after the installation, there was a lot of shattered glass, but he cleaned up the area. He also took the time to clean the glass I missed in the seams of the seats, which was not his job. I can't forget to say how great the office staff is! I really cannot say enough great things about the company. I would definitely recommend them.
Sean Hendley
Excellence Service!! My rep had great knowledge and explained the process totally to me! I was extremely satisfied with the time he took to ensure the job was done right!! Thank you Glass doctor for your diligence in hiring the right people and for the excellent service you provide!! This is the only place to call to replace your glass, trust me on this one folks!!
Aranis Rivera
I just had my car windshield replaced and the whole process was super easy and convenient, from the first call the repair. Definitely recommend.
Stephen Gram
I recently had to call Glass Doctor because I had a huge crack in the front windshield of my truck. And I'm really glad I did! They made the entire process so easy!...all I did was give them some quick info on my truck, and they sent someone out to my work to fix it for me quickly. Which was great because we had a bunch of thunderstorms coming in later that day. Plus, the technician was really friendly, and took the extra time to explain everything he was doing (even though most of the details probably went right over my head). It was really the most hassle-free repair I've ever had. I really can't say enough great things about them.
Sam Marion
Glass doctor did an outstanding job replacing my windshield. The fact that they where able to come to my office and do the repair while I work was extremely convenient. The technician William J, was very professional and friendly. He even put my sun pass sticker back on my new wind shield without me asking.
John Hayden
Just finished having my auto glass replaced on my Hummer H3, I was having some anxiety after dealing with a prior glass company, William Rodriguez was the representative from "Glass Doctor of Tampa" and I must say he made me feel very comfortable and relaxed right away,William is a very punctual,organized and proficient individual he addressed all my concerns and answered all my questions, I highly recommend this company,it would not be an overstatement to say that this gentleman's professionalism is indicative of the level of service from this company. Thanks again, My new windshield looks great!
Betty Sharpless
We we're very satisfied with the work done on our vehicle. The gentleman replaced the windshield in a timely manner and was very nice. We would highly recommend the Glass Doctor to anyone needing a replacement.
Mimi Reign
This company goes above and beyond to accommodate their customers! Brian, Gina, and Mike all worked together to help me replace my cracked windshield in less than 24 hours. I will continue to give them my business in ALL things glass. Thanks again!
Wayne Ellis
My experience was the result of an emergency glass repair. Because the window needed to meet the new code and required tempered glass, this added a challenge to the timeline we had assumed. The folks at Glass Doctor explained what was needed and delivered. This included the dispatcher, installer and manager we worked with. The end result was quality product, installation and pricing. We plan to renovate our bathroom soon and we plan to use Glass Doctor for our new shower door.
Robert McCabe
The whole process was fast and efficient. Austin at the call center was polite and got me scheduled to have my windshield replaced very quickly. Aaron arrived from Ocala to my home in Cedar Key promptly and finished the job within 30 minutes. I am very impressed with the service and the quality of the job...
Lisa Green
Both the young man that answered the phone and the gentleman that came to perform the repairs were helpful and professional.
James Campbell
I have used Glass Doctor for my windshield and shower enclosure, they were simply the best. This time I woke up to a broken window in my home and as you can imagine during this rainy summer, I was afraid of further damage. Glass doctor went beyond scheduling an appointment, I was placed into an emergency appointment. My window is fixed and my mind is at ease. Thank You Bryan and your amazing, professional team.
Nicole Drelles
Had a great experience from the moment I called till the end. Leslie stayed in touch while she was coordinating my windshield install and William Rodriguez did a great job replacing my windshield. He also stayed in touch while he was in route. I would support this business again.
Raul Gonzalez
I would like William Rodriguez to be recognized for the outstanding job he did on my windshield. Was prompt in keeping appointment informed me of his time of arrival. Show when he said he would. Explained the process and completed the job. Need more employees like him. He should be recognized by his employer for a job well done .Thank you.
Linda Beltran
Worked with Debbie Pope to schedule AJ (for the estimate) and Bryce to come to remove the "grids" from my transom window, above my front door.
The service was exceptional and Debbie was so capable, even calling during the weekend to schedule my appointment.
Would call them again ! Highly recommeded!
Pete Battaglia
William from Glass Doctor Tampa did a GREAT job on our vehicle!!! Called and got next day service, appointment was timely and the work looks wonderful! Very, Very, Pleased!!!
Mike Lunde
Had a great experience with the tech (William Rodriguez) he was on time and even gave me a heads up that he was on his way which was really helpful because I was at work! I would definitely recommend him to anyone. great service and professionalism!
Jason Holeman
Once again, Glass Doctor comes through in a pinch. I had the unfortunate need to use the Glass Doctor twice in two months for the same windshield and once again, their service was impeccable. The scheduling of the technician to come to my office and replace my glass while I worked was painless and simple. I hope I don't hot another rock, but if I do, I know who I'm going to call, Glass Doctor Tampa is the best!
Beverly Burchfield
William Rodriguez was our glass specialist today. He was courteous, professional and very friendly. My husband and I were happy with the results and we will definitely use Glass Doctor in the future!
Bob Bones
Came to my house, and fixed the small crack in my front window of my car, in 15 minutes! Very professional job...I recommend Glass Doctor of Tampa👍 …
c wes
Today I had my windshield replaced by a glass doctor specialist. William Rodriquez was so polite and professional, the job took around 45 minutes.
I'm very satisfied with the job done.
Thank you William.
Shirley Williams
Glass doctor was one of three estimates and by far the best and most reasonable estimate. We are so happy with our new window glass.Our installer AJ was great! I highly recommend Glass Doctor for your glass needs!!! SW~
San T
We love the Glass Doctor. They are professional, knowledgeable and customer focused. We would recommend them for small and large jobs. Our job was very complicated ( replace broken window above pool cage). They persevered and where other glass companies had failed, the GLASS DOCTOR made it happen.
We want to give a special shout out to AJ and Bryce our technicians. They were awesome and we cannot thank them enough. They are our HERO’S.
Pls note we have used the Glass Doctor in Austin and Sarasota. Their work was exemplary in both locations.
Richard Skehan
Three weeks ago an object hit our windshield. I called The Villages Insurance our agent,Progressive Insurance, and Selena Moyer at the Glass Doctor. Without Selena’s hard work/perseverance I believe I would still be waiting. The Villages Insurance our agent and Progressive Insurance did not help us! Selena Moyer worked diligently to assist us get our new windshield with daily correspondence. The gentleman who installed our windshield was also 5 stars.
Sarah Seimo
William Rodriguez repaired my passenger side window. He was professional,polite,great communication,nice person to talk to. Got the job done fast and 100% fixed. Thank you again.
Ryan Gross
Technician was prompt, and took very little time to replace the windshield, even with having to remove two fog lamps and remount them after the new windshield went in. Glass Doctors took care of all of the insurance paperwork... not a penny out of pocket. All that was required was a signature when the service was completed. Will definitely use Glass Doctors for all future glass replacement services.
Charles Price
Had an emergency & needed a broken window in my house fixed on a Saturday afternoon. Matthew got the call & was here in about an hour.
He was friendly, professional & did a great job! Thank you Matthew!
Bennett Grant
Glass Doctor was able to quickly repair a historic single pane glass window. Timely, professional, friendly, and flawless service at a fair price. I would use them again.
Eqbal Kassam
Excellent customer service. When I called, Chris, was very courteous and told me that GEICO will cover windshield replacement. This was the first time my windshield cracked. CHRIS set up a three way call with GEICO and obtained approval. He then set up an appointment at Tampa outlet. The replacement was done on time and professionally. The technician even transferred my residential complex tag to the replacement windshield and it worked. I will definitely use them again and highly recommend GLASS DOCTOR. As a side note, when I called SAFELITE, it was just a recording directing me to go online without the option to talk to a human voice.
Vivianna Graham
I have had Glass Doctor replace two windshield as well as two windows in our sunroom. They call with a time frame and work fast and efficiently. Would definitely recommend to anyone that needs any glass replaced.
DJ BLAZE
Very courteous, professional and prompt! Very courteous, professional and prompt!Two techs that take great pride in ensuring the customer is satisfied and pleased as well as the job being done with proficiency! Thank you to William and Eliut for your attention to detail and the surprise can of window cleaner was indeed a good gesture!
Thank you and Happy Holidays 💯💪🏾🎄🎅🎁
Dave Letts
Just FANTASTIC! From first contact to finished repair, smooth and easy. My technician: Aaron Jailene, was great! Friendly, fast, and professional. This experience has made my year. THANK YOU GLASS DOCTOR!
Steve Sperry
A first rate operation .... We've had occasion to use Glass Doctor before and they always come through ... On time , efficient, and professional. Our experience with (Debbie) in the Call Center and the on-site technician
(Will) was 100% positive. We routinely take the opportunity to refer to friends.
Will Conklin
Glass Doctor has replaced 3 windshields for me and repaired several as well. Every time the service and repair have been done quickly and professionally. 5 Stars!
Shelby
Called same day and was able to get an appointment that afternoon. Tech called me and confirmed what time he was shooting for and was here right at that time. He was quick and professional. My only negative was he left all the broken glass in my yard other than that great service!
Brenda Sandifer
The technician today was Frankie. He arrived on time, was neat and clean and professional. Completed the job and a short period of time and it’s perfect. I would recommend The Glass Doctor for windshield replacement. Great Job!
Bryan
We had to have a glass external door fixed in an emergency situation. The folks at Glass Dr, Bryan especially, really went out of their way to resolve our issue within a few hours. The technician was clean, friendly and speedy. I would highly recommend Glass Dr for all your needs.
Cindy Cssi
Glass Dr to the rescue...again! Selena set up the tech to come to my office and within 2 hours of placing the call I had a brand new windshield. Al was super efficient and professional, the entire team at Glass Dr is always professional, super nice and so efficient. In fact, going forward we will use them for all our company vehicles.
Thank you all for being awesome :-)
Wade Harris
All the staff I had the privilege of working with made the process as seamless as possible. Removal and installation of the glass went very well and took much less time than I had anticipated. I was kept informed of the status of the custom special order that we needed and the scheduler worked around our busy schedule and specific needs. You will be the first ones we call should we need any further glazing needs. Thank you all.
Duane Robinson
No fuss no muss great job... Thank you for making the day go easier...
Rajik Patel
It went very smoothly. They were very polite on the phone and you can actually reach someone, unlike S*afeL*ght where they've rigged their phone system to never let you get through. The repair tech was very friendly and the windshield replacement looked just like the factory original.
Elizabeth Gedeon
The Glass Doctor is a 5 star rating with me. The service I received from the company and it’s technician Luis was just unbeatable. They really go out of their way to satisfy their customers and make sure you are happy. I would highly recommend them to do work for anyone because they truly care about your satisfaction and again a high 5 to Luis for all his efforts to secure my job for his company!
Elizabeth Gedeon
Weeki Wachee
Vivian Hartzell
Glass Doctor was great! From the people I spoke to on the phon to the tech that came out to replace my car window.
AWS OPS
Fast friendly service. Able to work with out you onsite and collect payment over the phone and send a receipt to your email. They were very problem solved from the phone conversation I had with the person booking the job and the tech in the field giving me regular updates. The price was great for the level of service I received. I highly recommend using the company.
Charles Felger
Trent from Glass Doctor in Tampa just finished the installation of our shower doors. He was prompt, courteous, and skilled at his craft. The doors look fantastic and function very well. I would not hesitate to reccomend this company and this specialist.
Richard Ely
The tech ( William Rodriguez) communicated to us what time he was coming and showed up promptly. He did a fantastic job replacing the back window of one of our trucks. We will definitely use Glass Doctor in the future.
Thank you,
Rick Ely @ Paver Traders
Karen Nehus
Friendly and efficient staff. Very easy to book appt. They came to my work so I didn’t have to take the day off which was huge! Service technician was prompt, courteous and efficient. He took great care in replacing my drivers side window. Would highly recommend
Dana Lachute
I love that this company made it so easy in a very stressful situation. They showed up on time and did an excellent job. My glass tech was awesome. He had it in and out in like 10 minutes. Thank you so much for great service.
HUGO BOSS_82
William Rodriguez did an awesome job on my car window. Quick and easy service he provided. Anyone looking for a glass repair company, make sure to go to Glass Doctor X and ask for William.
LaRee King
Very nice, however, after recalibration, when I open my door the car beeps and gives me the message 'window open'
stanley kaplan
Due to the impending arrival of hurricane Irma, I called Glass Doctor to have my windows boarded up. Brian and A.J. came out promptly to apply plywood to the windows of my home. The were very courteous and professional. I am completely satisfied with the job they performed. I will certainly recommend Glass Doctor to my family and friends in the future.
Jeff Bass
I can't say enough about how pleased we are with Glass Doctor! From the initial phone call thru the completion of the job the sevoce was outstanding! On the day of the appointment , William Rodriguez the tech, kept in contact about his arrivial time. The job was completed in under an hour with no issues. We would highly recommend Glass Doctor and William Rodriguez the glass specialist!
Andrew F
We had a tree trimming service break a bedroom window in our house. I called Glass Doctor and they were able to dispatch a technician quickly who fixed the broken window on the spot. He was friendly, professional and cleaned-up after the job was finished. Glass Doctor did a great job and I highly recommend them.
jimmy moultrie
I was very pleased with the professionalism and attention to detail provided by your technician Ronnie, he even moved my car wash sticker to my new windshield. I would highly recommend this company to anyone needing auto glass repair.
Mike Tedesco
Overall, a great job!! Very fast response and prompt repair. Also, they met me at the work site at the earliest time they predicted. I liked that.
Kayla Peacock
Everything about my experience with Glass Doctor of Tampa Bay was SUPERB! The people in the office I spoke with were incredibly nice and helpful. The service tech, AJ, was incredibly professional and friendly to both myself and the technician that was in training. I would ABSOLUTELY recommend this company to anyone.
Franklin Baliga
Windshield cracked by flying stone, called Glass Doctor of Tampa . Was greeted with polite , professional courteous support, super fast to get it fixed , installer William Rodriguez was awesome ,professional, fast and efficient . Hopefully won't need them again for a while but if I do they'll be the one ones I trust to fix my glass.
Katrina Madewell
On more than 5 occasions I have used Glass Doctor, and i have to say there was never a time that i was disappointed, felt ripped off, or experienced anything other than A+ customer service. Every person I have encountered here (behind the phones, backend, or field techs), have been amazing.
They have replaces SEVERAL windows for me and clients, made a custom piece of glass for my office desk (conference table size), broken windows in my home and other people I have referred, and most recently they have measured and installed brand new CUSTOM SHOWER DOORS with oil rubbed bronze finishing. The owner personally took several calls from me to answer the many questions i had about them. When Bernie the installer came out, he measured a very unique space we had custom build to install these shower doors, they looked AMAZING.
There is no other company that I would ever recommend anything glass related for other than Glass Doctor.
Every business should run like this.
Robb Hadaway
Al went above and beyond in repairing the rear glass on our van. Absolutely the best customer service. He was punctual, professional, courteous, and resourceful. I literally broke my rear window yesterday and had a new window in my van by 10 am this morning. Unbelievable.
Sylvia Sanchez
I want to thank Bryan for caring enough and taking the time to reach out to a customer that had a 1st bad impression of his company, you really do not get that these days from companies, so thank you. I have learned that it isn't bad to give companies a 2nd chance and I am just glad I did, because Glass Doctor was the only company that was able to help me in my time of need. I would like to also give a huge thank you to Scott! He was extremely professional, followed through with his commitment, and just went the extra mile, and I greatly appreciate all that he did. With the great experience I had and with such a wonderful owner and manager, this company will definitely be a number that I will save in my contacts.
Preston Johnson
The technician was very prompt and professional. He and all the staff that I dealt with were knowledgeable and helpful. It was nice dealing with real people and not a computer.
Pika Chu
My car window was cracked and needed replaced, my insurance recommended Safelite. After reading all their negative reviews I wanted to do my own research and get someone who had positive reviews. I gave a call and spoke with Gina who was very friendly and knowledgeable! I expressed my fears about wanting it done correctly and do not want to go back and forth (many Safelite reviews state installations done incorrectly and needing to be fixed multiple times). She put me at ease explained about their company and techs etc. When I got off the phone with her I felt confident. She told me the tech would call me the next day to schedule a time to come repair the window. I expected it would probably happen late in the afternoon (if you have ever ordered furniture you know what I mean). Stan called me first thing in the morning and I missed his first call by about 20 mins or so. When I called him back he was already at my place! WHAT!?! WOW! he took about 20-30 minutes to replace the windshield. I asked if he had a magic wand or something because I was expecting at least an hour+. Everything looked perfect! Later in the afternoon I had some errands and a famous FL rainstorm kicked in. I was starting to panic because I just got this replaced a few hours earlier and wasn't sure what to expect maybe all the rain would flood in or something. NOPE did NOT happen. I can not hear wind, I do not see anything done incorrectly. He even saved my Sunpass and oil reminder stickers (I forgot to take off). I hope I do not need a window of any kind replaced again but if I do Glass Dr. is my go to! Thank you Gina and Stan for making something stressful so much better! :)
Wayne Rutledge
GlassDoctor employee ,William Rodriguez did an excellent job replacing my front windshield on my Porsche 911 Carrera. with OEM parts. My dealings with all was great so five stars it is.
Sam Fragello
After a few Tampa glass companies didn't call back or answer, and after a 3 week nightmare trying to give SafeLite my business, Glass Dr. took care of me quickly and very professionally. Adrian (like Rocky's wife) was very pleasant. Got my insurance company on the phone with me and took care of everything with one phone call. Windshield installed quickly. Should have never (and will never) waste my time with SafeLight in Tampa. They are a joke of a company. Glass Dr. is 1st choice here on out. Great job! This is my first review. I normally do not write these but I feel very strongly about this. I was treated very disrespectfully with SafeLite. Glass Dr. was awesome. Take advantage of my bad experience and save yourself one. Just call Glass Doctor of Tampa
Amanda Serrano
This was the easiest most professional business I've had the pleasure of dealing with since living in Tampa. Thank you so much to Mike for being quick, thorough, and very nice! If I ever have a window issue again I'm going straight to them. Ps. Have cash tip, you can't add it to your total unfortunately.
Jose Donato
Had an emergency broken window that needed to be repair. Call Glass Doctor and the tech Blaine Valentine came out to my home on a Sunday and replace the bedroom window. He did a fantastic Job. I will recommend Glass Doctor and Tech Blaine for all you window needs.
Antonio Negron
after trying a company my insurance provided,( SAFELITE ) they showed up late, then the driver was only outside 15 min, could not wait for me , then they bring the wrong glass. i called back and gave glass doctor . driver was awesome, william rodriguez took care of business and service was the best , i would recommend and use glass doctor from now on
Margaret Carter
When I needed a window replaced I called Glass Doctor and found them to be very knowledgeable and quick to understand exactly what I needed done. They were on time for the repair, the job was done quickly, the technician was respectful of my property and cleaned up the mess replaced the glass and was very polite and helpful with another problem I had. I highly recommend this company.
Nick Schrier
The glass specialist William Rodriguez was both proficient and genial while performing my windshield replacement. I always appreciate a job done well. Thank you.
Mark Zanetti
It may not be fair to write a review for a business where you didn't actually get service work from (yet) but I was very favorably impressed. I am looking for a windshield repair where epoxy fills a small chip in the glass. My worry is that the repair attempt might enlarge the chip to where the entire windshield needs to be replaced. They took the time to explain in detail how that might happen. And say I could watch the work. Two things Autolite wouldn't do.
Johann Borenstein
Glass Doctor responded to my call about a broken windshield promptly, efficiently, and professionally. They came to my house and replaced the windshield right in my drive way. Moreover, they dealt with the insurance. There was absolutely no hassle for me at all and I am very happy about that.
Courtney Barnes
On time and very professional. Answered all questions I had. Very reasonable price. I will be returning if I ever need glass replacement for my home or vehicle.
Thomas Huber
I just had David replace my windshield on a 2004 Lexus that had a full length crack down the middle. He was quick (30-40 mins) and did a great job. I guess I had a Safelite windshield installed previously, and I didn't realize how poorly it had been done until he pointed it out to me. I never write reviews, good or bad, but this needed to be mentioned. My new windshield looks great!
Lanard Isaac
Glass Doctor vs. Safelite: 1) I scheduled appointment with safelite to replace my windshield, they came out with a windshield that was scratched, and had to schedule a second appointment. Safelite called on the day of the second appointment stating they did not have the windshield in stock, and requested to schedule a third appointment for two weeks later.
Glass Doctor vs. Safelite: 2) I called Glass Doctor on the day Safelite scheduled their third appointment and spoke with (Adrienne Golightly),who was very professional, very positive and extremely knowledgeable about the windshields and the manufacturers of windshields. After taking all necessary information to direct bill GEICO, Adrienne offered to replace my windshield the same day. And her technician showed up on time with a very nice flawless windshield and replaced it in a reasonable time. It was truly a pleasure dealing with Glass Doctor and Adrienne after getting the run around with Safelite.
Robert Pierce
I was kept up to date on total process from setting appointments to signing the paper after completion. Our elevator at our apartment was out of service, so Glass Doctor installer walked up stairs so I could sign completion form after installation. That is above and beyond. Thanks!
Sylvia Bosma
The best price, excellent communication and service, on the phone as well as the technician, William Rodriguez, who came out to replace my car's windshield. He was even able to transfer all stickers I had on there.
Thanks!
Jeff
William was met with a road block before he even got started. he was and remained professional the whole time. I was impressed with his ability to turn a not so good situation in a good one. I would request William with the Glass Doctor if I needed Window service again.
Keith Holt
I had a great experience, technician was very friendly and precise Great experience !
Jim H.
I agree with the other happy customers....Glass Doctor: "Stan" is The Man! He came out to my house, and replaced my 2008, SRT8 Dodge Charger's cracked windshield right in my driveway. Took him about an hour, and he had all the cool gear and tools to make it right. Spotless. It looks so good, so factory perfect-- that it's like a Windshield Magician came-by and went "Poof" with a magic wand.....Instant NEW awesome glass!! When it comes to replacing windshields in a professional manner, Call Glass Doctor of Tampa. You will be the next, happy customer. Especially, if Stan shows up at your location!
Jennifer Adams
Everyone was very courteous and professional. The install was quick and I was extremely satisfied. I would contact Glass Doctor again for future repairs and highly recommend their services.
Richard Danaie
I took a rock to the windshield of my F150 this past Friday. Within minutes the small shatter grew into a full windshield crack/break. I called Glass Doctor to request an OEM Windshield replacement. Needless to say, Glass Doctor called my Insurance Company to file the claim for me, scheduled an appt to replace my windshield. Scott from Glass Doctor was at my front door in less than 24 hours to replace and install my new OEM windshield. Flawless job! I highly recommend Glass Doctor.
M Cumba
EVERY ONE THAT I SPOKE WAS PROFESSIONAL FRIENDLY AND HELPFUL THROUGHOUT THE WHOLE PROCESS AND PRICE WAS BETTER THAN ANYONE ELSE THAT I WOULD TRUST WITH MY CAR, DEBBIE WAS GREAT ON THE PHONE AND THE TECHNICIAN WILLIAM WAS EXCELLENT. I WOULD HIGHLY RECOMMEND USING THEM.MARIO CUMBA
Naty Velasquez
The service was great starting with Selena on the phone she was very friendly and helpful. She called my insurance company and got everything set up so I could get my windshield replaced. Stan came to my house first thing in the morning and changed it in no time and I was able to go to work worry free. Thanks :)
市アシアトム
I got a crack from a kicked up rock in the windshield of my 2015 Subaru WRX STI. I only like to bring my vehicles into shops that their employees give extra attention to detail and treat my car like their own. Glass Doctor of Tampa Bay is such a place. From my first phone call with Adrianne, she worked hard to get me a factory OEM windshield and had me scheduled for my exact day and time of choice. David P. the installer was very professional, took the time to let me explain some important parts of my vehicle, and made me feel assured the job would be done to my satisfaction. David did an excellent job on my perfect condition Subaru. I highly recommend him, Adrianne and the Glass Doctor of Tampa Bay!
Penny Snow
I commute to downtown Tampa each day from Lakewood Ranch via 75 each day so annoying things like rock chips are inevitable. I reached out to Glass Doctor to have them come to the parkinglot where I leave my car downtown during the day to repair the chip while I was at work. The staff I worked with - Adrienne Golightly and Mike King - were awesome, friendly and super efficient. They made an annoying part of the day as painless as possible. They communicated with me and my insurance company and took care of my windshield on site. Will for sure use them again. Thanks so much
Carlos Garces
The whole team from sales, planning, installation and follow up have been tremendous.
La Victoria Donations
I just had my shower redone and I called Glass Doctor for a quote for a frameless glass shower enclosure. The price was the best of the 3 quotes I received. Let me tell you the service was top notch. They came out on a Saturday, yes Saturday at no extra cost, to measure the shower. They were very, very detailed. I was surprised at how detailed they where? During the process I was kept appraised of the status of my order. When the Glass came it took two installers because it was a big project. These guys were very happy and they could not say enough good things about their company. They were truly happy to be working for Glass Doctor and talked about how good they were to them and the product and the installation they have and do is the best of the best. Well when they brought the glass in the house and installed it, I was amazed at the product. The quality of the glass, the hinges and braces you can see are of the best quality. It far exceeded my expectations, but not theirs. The glass against the walls and the pieces that connect to each other were very close. I then found out how important that first visit to measure was. I couldn’t be happier. Thanks. I will be calling them shortly to do my second bathroom. if I could make it a 6 star I would. Jim Lambert Brandon FL
David Dorsey
We recently had a number of panes replaced on our church campus. Glass Doctor communicated when they would be here to replace the glass and were true to their word. The field technicians were very courteous and professional and finished the job in a timely manner. It was an excellent experience working with this company.
Paul Grieco
Hi Bryan Y, Just wanted you to know your tech Dave did a great job today repairing the stone crack in my windshield. The job looks good, he was on time, and he was very professional. What else can one ask for? Thanks for you help.
J P
CREDIT WHERE CREDIT IS DUE! *Honest Review*
Will from Glass Doctor was punctual and percise. The job was obviously done with care. He vaccumed out the glass from my trunk, cleaned the window, made sure it was clean afterwords. The back window was tinted and beautiful.
Bravo!
Bob-Kristin Dasta
They did a great job repairing a small crack in my windshield. When I called Glass Doctor they easily coordinated the repair with my insurance company and the technician was on time and kept me updated thoughout.
Mark Gaipo
I had the distinct pleasure of meeting Will today, who installed my Taurus windshield. What a pleasure to meet a well motivated, intelligent and driven young man. I meant to thank Will for his service the our country and tell him what an impression he left upon me as we discussed the dehumanization of man in this electronic social time, race relations and so much more. Who needs FB....and he did an exception job on my car...Thanks Again Will You have my respect and admiration.
Dianellys Lopez
Only downside was it took a full month waiting for the window to be shipped for the repair, but that’s beyond the companies control
Rochelle Cassidy
I had a crack in my windshield
Called Glass Doctor in Tampa
Excellent she helped with everything
Then the next day my appointment
He was professional
On time
He was someone I would recommend over & over
Thank you Will
You did an excellent job
Neenee Yates
william rodgriguez was very professional. it was starting to rain he stayed in the area until it stopped so he can finish the job for me that day. he was great! i would highly recommend.
Mauricio Loyo
Amazing Service, our specialist, William Rodriguez, finished replacing our windshield in less than 30 minutes, Very friendly and personable as well, Will recommend and use this service in the future!
Andy Reid
Called on a Wednesday afternoon to replace Ford F350 front windshield that was smashed, the truck could not be driven. I asked for Ford OEM glass specifically. Josh showed up Thursday morning, exactly as scheduled, with the Ford glass and had the old broken glass out and new in, very quickly. Josh has to be in great shape because this is a huge piece of heavy glass. Josh went way above and beyond on this difficult install, and made sure everything was perfect before leaving. Awesome, professional service all the way. Glass Doctor's warranty is the best and so was the price! Thanks, Glass Doctor!
David Rennard
Technician was on time and did a quick, quality and clean service.
Krly Cotto
Good service, very friendly and professional I have great experience
Amanda Ward
Khoi and Scott were great! They were professional and knowledgeable of the precautions and explaining how to care for the glass shower door. Thankful we decided to give Glass Doctor our business. Thanks again!
The Wards
Shawn Lewman
Super helpful and friendly. Kevin worked with me to explore my options and Dave came out and replaced one windshield and repaired another in the same trip. Quick and clean install. Highly recommend.
Glass Doctor Tampa Bay
At the Glass Doctor of Tampa Bay we service the entire bay area, including Brandon and all of Hillsborough County. We work extremely hard to make happy customers. We understand that our paychecks depend on happy customers. Customers rule! Nobody will work harder than us to deliver fast and affordable service.
We are very proud of our reputation so check us out on the web by searching for "Glass Doctor Tampa Reviews".
John Beck
On this time I used them to change a broken windshield.
I often use them for shower drs in my client projects.
Aside form the fact the 1st windshield was ordered incorrectly, they technicians were On Time, Friendly, COVID aware of their surroundings, & Efficiant.
Linette Torres
I've had a great experience with Glass doctor today. William Rodriguez was amazing. Super friendly, excellent customer service. I will definitely do business with this company again! Thank you.
King Li
William Rodriguez made this replacement smooth & efficient. He kept me posted on arrival, during the replacement & after. Easily the best service I have ever received & I will recommend him personally from now on!! Thank you.
Jeffrey Levitt
The company provided and installed a large bevel edged mirror in my home. The mirror is well made and beautiful, the installers were timely and professional, and the customer service department was very accommodating. I would strongly recommend them.
Gary Saldo
Aj called with eta and showed up right on time. Looked at patio door told me my options on tint of glass. When he started to remove door he said we have a problem? The doors would not come out because headers were sagging in center of the sliders. He said he could fix it another way or fix the problem? I chose to try and fix the problem. He couldn't have been any nicer or more professional. I do appreciate it. Glass Doctor you have a great employee. Thats what makes a business successful. If you need any glass repair they are the one's to call. Thanks again AJ
Gavin P
The technician came out to the jobsite and handled everything. When he was done he fully explained the does and don’t for a new window. It was extremely easy for me. Thank you guys!👍🏻 …
Maria Howell
Prompt same day service. William Rodriquez was polite, friendly, good communication and did an excellent job installing new windshield. Highly recommend!
Suzanne Abrams
We called on the day before Eta, the tropical storm. It was raining, but nothing as to why NOONE ELSE cared to fix a windshield. Which BTW, an owl flew into it and destroyed it the night before. Glass Doctor was THE ONLY COMPANY that said YES. We can fix it Right Now. Went over there at noon, approx. an hour and half later, new windshield installed. Want to say a GREAT BIG THANK YOU to Glass Doctor of Tampa! Don't waste your time calling ANYONE ELSE!
DS Leeman
Very professional, took extra time to install precisely and cleaned up after.
Andrea Armentrout
William Rodriguez did a great job on my windshield! Very friendly too and replaced the windshield in a timely manner. I would definitely recommend to my friends and family.
paul levine
I just had my windshield replaced yesterday at my house by David from Glass Doctor mobile unit. .I own an FJ Cruiser and these windshields are tough to remove and even tougher to install. (Toyota engineering) Prior to the install I read one horror story after another on the forum I belong to regarding FJ windshield repairs. These problems mostly involve the crazy antiquated clips Toyota uses to attach the various moldings to the car. If not installed correctly people have lost moldings on the highway. Prior to the install the tech needs to have these clips on hand in the likely event he needs new ones to avoid trips to dealership for parts.
I fully admit I am very persnickety as to who does repairs to my FJ. Anyone familiar with FJ's know these windshields are "chip magnets" due to their more vertical positioning unlike most other vehicles. Unfortunately there are techs out there who are not trained correctly or simply do not care about their work product. David did an outstanding job on this install. He was fully prepared and meticulous.
His attention to detail in removing the old glass and preparation for the new one was impressive. Quick disclaimer: I used to install auto glass many years ago and knew about the various methods of glass removal and install. To an installer, I am the worst customer you could have. I watched the whole thing and possessed just enough knowledge to be a PIA !!! I was impressed with Davids process and his knowledge of this particular cars quirks regarding the install. David was very mindful of my cars interior and left my car cleaner than when he got there (very tough to do). All in all I give the install a solid 10 !!
Also I need to mention the ease of which this whole insurance job was handled. Selena who is the excellent assistant who guided me thru the insurance stuff was fantastic. She was also my contact person in case I had any questions. And Scott, the auto glass manager, was the main reason I chose Glass Doctor in the first place. When I called initially he got on the phone and put my mind to rest regarding all the issues that concerned me. He is very knowledgeable and assured me a tech that would be doing my car would have prior experience in doing FJ windshields. He was right.
All in all, I cant be happier with the job itself and the process from start to finish. You wont go wrong with this glass shop!!
Amanda Ronuckeo
Dave was amazing. Took care of my Porsche like it was his own. Thank you!!
Mark Tempest
What a value! Called to set up an appointment, scheduled for the next day. Their technician "AJ" coordinated with me so that I could meet him during lunch and not have to wait for him to come. First class window repair at a value price. Highly recommend.
Roy Holland
The service men arrived ahead of the scheduled time. They answered all my questions and explained everything about what they were doing. Finished in a reasonable time and cleaned up afterwards. They test drove the car to make sure everything was working well.
Vanessa Mortensen
We had a fogged up, double paned, tempered glass front picture window. They had to special order it for us. They did an expert job, were thorough on the clean up and were pleasant. 10 year guarantee, too!
Jim Powell
I would like to highly recommend Glass Doctor! Their people are friendly, responsive and very prompt with excellent service. I used them recently to replace a window at my home and they did a super job. You will not be disappointed and in fact, will be very happy you called them!
Stefan Lundholm
William Rodriguez was the field technician that came out and he was very professional and approachable and he handled a damage that was the basis for my need of a new windshield.
Highly recommended.
Jenny Taylor
Very friendly, quick service and good price!
Robin Taylor
Glass doctor was phenomenal! From the person I dealt with on the phone to make the appointment to the gentleman who came and replaced the broken window. I would definitely have them come out again.
Angel Rojas
Bryce was awesome and took care of our glass tabletop in a professional manner. He carefully removed the old glass, swept up the glass pieces, and was mindful not to scratch the tabletop in the process. Afterwards, he cleaned up and made sure everything was to our satisfaction.He also made suggestions on preventing it from happening again and removed some standoffs that he noted may have contributed to the breakage.I highly recommend!!
Joe R
I discovered a broken window at my home and called Glass Doctor on a Friday to schedule a repair. I was quoted an approximate price of $250 and was told the repairman would arrive Saturday morning.
The repairman called about an hour before he arrived Saturday morning and the repair was completed within half an hour. The price came to $246.10.
I would definitely use them again.
John Whalen
Had called Safelite prior but the first windshield was cracked and second windshield was distorted. Then I called Glass Doctor. They did a great job my technician was on time and very professional. Completed the job in about an hour. Should have called them in the first place.
Artificial Intelligence
Fast, accurate, helpful and clean.
Adrienne was polite and professional on the phone and a great help!
They lose a star because the technician had his music thumping.
I don't care for ANYONE who does this in a residential area.
Some people could be sleeping or sick! He woke up my niece, it was that loud. :(
I would definitely recommend them though.
I just happen to be very considerate of others.
Randy: Celebrations Tampa Bay
Convenient Professional Service. Called Glass Doctor after I didn't get a response from another glass company. Glass Doctor took all my info over the phone quick & easy and their Rep Will, was on time communicated with me his status, repaired my glass and even cleaned up all the broken glass inside and outside my vehicle. Great Service!
Perry Cornett
Would highly recommend them. Quick and professional service. Had their specialist William Rodriguez come out and replace the windshield in our Malibu. He made sure everything was 100%.
Michael Mattson
William Rodriguez did a great and professional job. Fast too. Even kept a careful eye on the weather in case of rain. I recommend this company over all others in this area.
Hong Kong Willie Hong Kong Willie
Glass Doctor of Tampa and William Rodriquez( The Glass Specialist and Quote He is A expert and Cares about what Kind of work he does in Quote).
It was a pleasure, This was a replacement on a 1998 Ford f 150 that had the factory windshield . I have had the truck almost since new. Have almost restored it completely. The work that William did was gold standard.
Thanks Glass Doctor Tampa. Joe Brown of Hongkongwillie
I HAD A PROBLEM AFTER THE REPAIR. I WANT TO SAY , IN THIS DAY AND TIME THEY DID WHAT THEY SAID THEY WOULD DO.
WHAT AN HONEST COMPANY. joe of Hongkongwillie
Iris Cordero
Very profesional and precise. William Rodriguez did a spectacular job replacing my rear windshield. Would utilize this company again.
Chef Rachel Hargrove
Mike King was so nice and I requested an early morning replacement and he was there. The windshield looks great and the surrounding area was not damaged at all. There was no mess.
fernando ortiz
The glass specialist William Rodriguez was very professional and performed an excellent job replacing my driver's window.I will recommend him to my family/friends/coworkers.
Jeremy Johnson
William Rodriguez is the tech that came out to replace my wind shield. I have to say that it was artistically done. I was watching his work the whole and he was very meticulous and yet very fast. well done!
Fernando Bauermeister
Glass Doctor did a fantastic job! The service was outstanding. The technician arrived on time and was very courteous. Great follow up and attention to detail. Thanks!
Joe DellaGuardia
Great experience. William Rodriguez was my installer. He showed up on time and got the job done fast. Great job William! Thank you Glass Doctor.
Alex Olmo
Excellent service and does a superb job.
Austin Porter
glass doctor came to my office in St Pete. Mark was super cool and did a fantastic job! highly recommend them to anyone!
karen morgan
I've used Glass Doctor in Tampa 3 times now, and each time I've received outstanding service, quality workmanship and complete efficiency. I'll use them again and recommend to anyone.
Robert stanley
William R. Replaced the windshield in my 2016 Jeep Wrangler JK. Did a wonderful job & even corrected an issue that safelite created.
Please ask for William R. When you book your appointment.
Iyad Azar
Just had my 2015 Toyota done
William joiner did great job ,he was on time as we talked on the phone.
I will recommend it for sure to all my friends .
The price was good.
Thank you guys .
Janetta Davidson
Arrived at the time promised. Finished the job without delay. Very friendly and professional. Organized and paid attention to details.
Jane Melamed
Recently moved to Tampa and needed replacement glass for table top inserts and nightstand toppers. All items were ready before the promised pick-up date. They did not try to oversell me on any of these items, and in fact steered me away from ordering details that would not enhance the utility of the pieces.
When I got the pieces home I realized I had given them the wrong measurements for 4 of the pieces. I expected to have to pay for the additional time involved in correcting MY error but they not only completed the work while I waited, they did not charge me.
WAIT!!!! I messed up again. When I returned, Rob McKnight cut new pieces and polished the edges and refused to charge me once again.
I can't believe how well I was treated by these guys, especially when all the problems were my own fault.
Highly recommed them.