Reviews of Stoneside Blinds & Shades. (Window Installation Service) in Seattle (Washington).
Stoneside Blinds & Shades
1420 5th Ave #2200, Seattle, WA 98101, United States
Description
Information of Stoneside Blinds & Shades, Window installation service in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Stoneside Blinds & Shades
Sunday
8 am–4 pm
Monday
6 am–5 pm
Tuesday
6 am–5 pm
Wednesday
6 am–5 pm
Thursday
6 am–5 pm
Friday
6 am–5 pm
Saturday
8 am–4 pm
Reviews of Stoneside Blinds & Shades
Sebastian Ramos
Our experience with Stoneside Blinds & Shades was excellent, from design phase to installation. James, our designer made a home visit to get a feel for our space and make recommendations. We were initially interested in going for the more expensive roman shades but James suggested a transition shade which provided a much cleaner and elegant look for our space (not to mention cheaper than roman shades). Did I mention he arrived right on-time for our in-home consultation?
Justin, our installer also arrived right on-time to take official measurements. He also discussed what to expect the day of install and asked questions we hadn't even thought of to make sure the installation would go smoothly. He arrived as scheduled on day of installation. After discussing a few things with us, he promptly got to work. Installation was an all-day project (10am to 5pm) and since we have limited space we were gone for most of the day and just checked in a couple of times. I was really impressed with the professionalism and cleanliness Justin demonstrated. Sometimes when you're having work done on your home installers tend to make a big mess Justin kept everything very organized and clean throughout the entire day. The work was completed a bit earlier than expected which is also a plus. He took his time to explain the app and remote (since our blinds were motorized) and answered a few remaining question we had.
Overall, our experience was exceptional and I would recommend Stoneside Blinds & Shades without hesitation. James and Justin were wonderful to work with and we could not be happier with the finished product.
Hannah Brannan
Very pleased with our stoneside experience! We’ve dealt with Craig (initially) who was super personable and patient with our final decisions. Tristan came out and measured and installed and is the real MVP. He was very personable and mindful that I had a daughter sleeping (who stayed asleep through the whole installation process)! He made me aware of a scratch in a blind that he later got me another appointment to have it replaced with no hassle on my end. And today we had it replaced by Mike who has traveled here from Seattle. He was also very personable and kind. He installed the new blind within 5 minutes and it was well done. Very thankful for such kind and thoughtful guys who make the drive to measure and install and give an overall good experience. And the blinds are awesome!!! No complaints and will definitely highly recommend. Thank you stoneside!
Navin Kumar
Mike and Justin handled our installation. They showed you right on time. They were very professional and accommodating of our asks. They completed the job ahead of schedule and did a very tidy job. Overall they were very fun to work with.
The quality of the blinds are really nice. The people are really friendly and easy to work with. I highly recommend Stoneside Blinds & Shades.
Jacque Farrell
Stephanie did a great job of helping us pick out the style of blinds for each room. She took the time to understand our style and lifestyle of our home. She also followed up throughout the process. Dustin was in charge of install and was professional and efficient in his installation. We reviewed each room together and made adjustments in real time. Very impressed with the service from design to install. Thank you to Stoneside and Stephanie and Dustin!
Sharon Kakos
After installing new windows, our blinds could not be used. We had a number of estimates. Stoneside definitely stood out from the crowd. From our designer, Steven, to our measure person,Travis & our Installer, Mike every experience was professional, knowledgeable & timely. Any changes were handled without a wrinkle. Our shades were installed yesterday & we are happier with the products than we ever thought possible. We will definitely use Stoneside for future window treatments.
Nate Slottow
We had an excellent experience with Stoneside from start to finish. Our designer, James, was super helpful talking us through options, even including my partner over FaceTime in the decision making process to make sure we didn't leave her out. Our installer, Mike, was very friendly, considerate, and professional. It just so happened that two supervisors, Travis and Chris were also making their rounds around the country, and they also helped with our installation. It was really encouraging to see the higher-ups on the ground with their local employees. The whole team was courteous and efficient, and they did a great job with the installation.
As for the product itself, we went with mostly transitional shades, and a single blackout shade in the bedroom. We didn't get everything motorized, but we couldn't be happier with the big 90+ inch motorized transitional shade over our patio door. The guys had to cover our older patio door frame, and the way they solved that by lining the shade it up with the outside of the frame is so sharp. It looks classy and modern, and makes our living room cozy with the way the natural light filters in. The chains for the transitional shades on our bay windows work well and feel solidly built. We're very happy with all our shades, and we'd highly recommend Stoneside if you're in the market.
Erin McCann
Heather (design) & Dustin (install) were awesome to work with. Super friendly & felt very comfortable welcoming them into our home. Heather gave great direction on options based on our budget, needs of each room & overall style. Dustin was efficient & precise. Very happy with the professionalism of the entire team. Eager to see how the blinds look over time / through each season!
Kathy
Had a great experience using Stoneside and the new roller shades look great in our kitchen. We know the shades will help during terrible heatwaves in the coming years. Thanks to Mike for being so professional, on time and courteous. He was easy to communicate with and was quick at measuring and installing. Great service all around.
Sarah Tran
We recently had our living room shades installed by Mike Alvarez and were very pleased with his great customer service. He was skilled, fast, professional, kind, and very responsive to our concerns when we found out that two of our patio door shades had been manufactured incorrectly. He connected us immediately to the customer service team to resolve the issue and was an enormous help on a stressful issue. Hopefully that issue will be resolved soon (hence the 4 stars) but in the meantime, we highly recommend Mike and thank him for the great job on the installation. 5 stars for Mike.
Steve Saiget
We just had new shades installed on 28 windows today by Dustin and Michael and they not only did a clean and professional job, they both were most courteous, respectful of our home and offered great suggestions regarding installation in one of the rooms.
We would highly recommend Stoneside Blinds & Shades and are very happy with the products we purchased from them. Excellent people to work with from sales staff to the technicians.
Roger Zuberbier
We are very pleased with our experience with Stoneside. Michelle our designer listened to our list of wants and proposed a great shade to fit the list. Mike the installer was on time and completed the install very efficiently. He made sure to answer all our questions before he left. We will definitely use Stoneside again!
Kelly Blazy
I want to give the highest praise to Brewer and Justin Lewis. What a dream team! James came out to my house twice and spent no less than four hours looking at my space, taking measurements, showing me samples, and making sure I had the product and look that was right for me. I have some tricky corner windows and none of the other companies I got bids from noticed these issues. James did immediately and really took his time to explain why I needed certain things. And his design advice was flawless. Justin also came out twice, the first time taking his time to make sure the measurements were correct. He followed up with a tricky installation that he did efficiently and effectively. Plus he was just such a cool, smart guy. I instantly felt comfortable with him. Great workmanship and very professional. I had some technical questions after Justin left and I texted him and he got back to me immediately. I can’t say enough great things about James and Justin. Stoneside needs to remake one of my valances and already, 48 hours after the original install, James got back a hold of me to assure me that he was on it. I could not be happier with the customer service provided by stoneside and in particular James and Justin. So glad I got my blinds from this company!
Emily Dobbins
Love Stoneside! After disappointment by other shade manufacturers and installers, I tried Stoneside after my friend's rave reviews. James, the designer, came to my house with samples and lots of ideas; his perfectionism and attention to detail was wonderful. Mike measured and installed; he was lightning fast, communicative, professional and utterly pleasant. I'm so happy! I'll definitely be calling these two for all my future window treatment needs.
Neel Rastogi
Update: Customer Service manager promptly followed up after my initial review and took care of the repairs right away. Explained that there was apparently a gap in communications internally. Updated my ratings.
Initial review: Poor follow-up service! Stoneside installed blinds at my new house and I was very happy with the initial product. But, when the beaded chain broke and came off, which is covered under warranty, their service response has been very poor. They opened a service request, and it’s been many months and they have still not completed the service. I have contacted them multiple times, including direct line to our initial designer-James, but I can’t even get hold off anyone or get a response over email.
Susan Will
I cannot say enough about how wonderful the entire process was! The appt for measuring the windows was painless, and Tristan must have taken great measurements as all the shades fit when Mike installed them. Mike was so fast at his job! I knew when he got out of his van that he was going to be a quick and hard worker! I love this company, and I will be telling anyone who will listen how great they are!
Richard Wood
A great experience. James Brewer on design and Mike Alvarez on detailing and installation took time to make sure we would be pleased with the result. More expensive than the competition but far more professional and definitely worth the investment.
Tracey Conway
Had a window treatment consultation with James Brewer and blinds installed by Justin Lewis. Both were very professional and I was extremely happy with the final product and installation. Highly recommend.
Nicole Goldsmith
Justin just installed my window blind and did a great job. He was efficient and professional. I'd definitely recommend him if you're looking to install blinds!
Corie DeMers
I am so pleased with my experience with Stoneside. They were incredibly thorough and the turn around time was not delayed at all. Our installer Mike was great!
Alvin Tsao
Great service from Mike! On time (actually early!) to the installation appointment, finished before the alotted time, gave quick and helpful demo of the new shades and tips to keep them clean. Thanks Mike, thanks Stoneside!
Tali Hamilton
James was my consultant and Mike was my installer, and they were both awesome! The blinds look great.
Laura Staneff
We are extremely happy with our shades installation. James Brewer worked with us to find a product that suited our style and our budget, and Justin Lewis measured and installed them quickly, efficiently, and very professionally. We are very pleased with the results!
Jeff
James and Justin were amazing as a team. I wanted new blinds in my condo, but I wasn't sure what would look best and what options were available. James walked me through options and helped me pick out a great new set of blinds that fit the rooms and gave a lot of light, but still allowed for privacy. He answered all my questions and made me feel really comfortable about the purchase. Justin was my installer and he was quick, clean, and professional. He made some suggestions to help make everything look neater, walked me through the installation process, installed the blinds with no hassle, and cleaned up after himself. For measurement and installation he was punctual, and gave me a courtesy call to let me know he was on his way so I wasn't caught off guard. I was unsure of what to expect going into it, but I couldn't be happier. If I ever need anything in the future I will be giving them a call.
Brandon Smith
Mike Alvarez and the Stoneside team were great to work with and did a great job. First class service.
Charra Jarosz
Stoneside was fabulous from top to bottom! From the in-home consultation (our agent had the patience of a saint, AND a great set of anecdotes and expertise to help guide our decisions) to the flawless and very thoughtful installation ... these guys are wonderful! Our installation specialist was very communicative and allowed us to make informed decisions about placement and function the whole process was like butter! Thank you Stoneside!
Sharon Vanderslice
Justin Lewis was our Installer for new roller shades on all our windows. The shades are beautiful. Justin did both the measuring and installation and did an outstanding job. He totally understands the product, was very efficient and also very neat and organized. I highly recommend Stoneside and Justin.
Rohit Kaul
Mike arrived right on time and was super meticulous and patient given the size of the install.
He was very respectful of all our properties and answered all our questions. The installation went great and was finished within the estimated time.
He cleaned up everything afterwards and showed us the automation feature with our specific blinds too.
Right from the design to manufacturing and now to installation, we highly recommend stoneside blinds!!
Julia Woodworth
Stephanie was very personable, and listened to what we really wanted to customize our blinds. The installer Justin was punctual, thorough, and even went above and beyond taking away our old shades. 5 stars!
Howard Jensen
Justin, a service installer, was super knowledgeable, polite, and timely. He let me know exactly what was wrong with the shade and made a great temporary fix while we wait for the replacement part. The service he provided was exemplary of the entire company.
Jim Osgood
We had a great experience with Stoneside. Everyone was great from the sales person all the way through installation with Justin. The blinds we got fit perfectly and were just as we expected. I would highly recommend Stoneside if you’re looking for blinds or any window coverings.
Morten Bjerregaard
We used Stoneside for our black-out curtains in our bedrooms for our apartment in downtown Bellevue. Everything from start to finish has been easy and smooth, and they were able to work around our schedule instead of us working around there’s. I can highly recommended them if in need.
Kerri Vaughan
Justin, our installer, deserves 5+ stars. He is truly the best from start to finish. A true professional. Our blinds look amazing and fit the windows perfectly. Justin also made sure to install temporary blinds when he first made the measurements to ensure we were provided privacy while we waited for the blinds to be completed. He went above and beyond every step of the way.
Unfortunately, the rest of our experience at Stoneside was not as good. Hence the 3 star rating. Customer service was non existent with the rest of the staff. If you go with Stoneside make sure you ask for Justin and at least your blinds and installation experience will be delightful.
Shawn Basoglu
Justin did a fantastic job installing my blinds. He was on time and expedient. He was able to answer all my questions. James, the design consultant was also awesome. He gave me ideas I had not thought of. I’m very happy with my new blinds. I highly recommend Stoneside!
Jackie Shin
The initial consultation to the day of installation was flawless. Dustin & Justin did an amazing job at getting the blinds installed in just a quarter of the time that we expected and they turned out amazing! Thank you so much!
Ashley Prince
Justin Lewis at Stoneside is an incredible installation expert who takes the time and care to answer all questions regarding the install. The shades look great with a seamless control panel. We would definitely recommend using Stoneside as it is easy and delivers a great installation experience!
Kelsey Nichols
Justin and Dustin did a great job on our installation - we have 10 windows of varying size, in an apparently slanted condo building, and all of them look great. So happy to have these beautiful shades installed just in time for the summer heatwave!
Shane Kelly
Had a wonderful experience with Stoneside Blinds! From design to installation everything went smoothly. Our designer, Stephanie was very helpful and friendly; making it easy to bounce ideas off of. She also sent us a thank you card after meeting with us which really solidified how personable our experience was.
Dustin our installer was fantastic. He was really nice and welcoming. He worked in a very timely, efficient, and tidy manner. He also made sure everything looked just right before leaving.
Although we had to wait some time between final measurements and installation it was definitely worth the wait.
John Betenson
Had a great experience with Mike Alvarez from Stoneside, he very attentive when doing his installs making sure everything is working properly as well as looking right. Highly recommend Stoneside Blinds for all your drape and blind needs.
Grace Porter
It was such a pleasure working with James and Justin. I trust their design knowledge and the order and installation was seamless.
Gail Lauren
My husband and I were very impressed with Justin from Stoneside who came to install the blinds in our home. He not only worked quickly, but also diligently and efficiently. He checked with us after each install to make sure we were satisfied. He was able to improvise to make one set of blinds fit in a room that had settled, making the windows not level. Once the blinds were in place, he demonstrated how to run the remotes to raise and lower them to specific heights. He had both of us operate them until we felt confident in doing so.
Justin was a marvel to watch with his pleasant attitude and professional manner. He is someone we can highly recommend to anyone who is in need of one of the best installers from any company. Many thanks!
Ericka Davis
Justin was awesome and so efficient. He was great to work with and a pleasure to have in our home. The install took next to no time and looks great. I highly recommend the service that we received through Stoneside. Stephanie was great for our design consultation and helped us to pick the best blinds possible. With this being our first home it was great to be surrounded by caring people who are truly there to help.
Anshika Bajaj
Mike and Dustin from Stoneside were great. They came on time, were very professional and finished on time and cleaned up well after the job was done. Highly recommend them.
Jeffrey Hedgepeth
They were wonderful from the start. The appointment with Stephanie t eh designer/sales person was arranged quickly. Stephanie was great in guiding me through making a decision about what I wanted. I got a quote for every room, but then when I realized I'd have to pull every room apart for the install, they were understandable about my change. Dustin did a beautiful job with installation. My new blinds are beautiful. I am looking forward to resuming the other room after a little relaxation time.
judy gilbert
I love my shades and the entire process was fast and professional. I’m so impressed with how perfect the installation was!
Shahzaib Bhatti
I’ve had nothing but good experiences with Stoneside. I got my blinds installed a year and a half ago and everyone was friendly and professional. Just recently, my blinds stopped working and I emailed for support. Within a day I was able to schedule an appointment for repairs for that week. Justin came by and quickly realized the issue. The blinds were working fine, I just had the wrong charge cable. Justin got me the cable that day, noticed my closest outlet was a little far and provided an extension cable, helped tuck away the wiring I messed up while trying to charge it earlier and had me up and running in no time. Justin did a fantastic job fixing the issue and educating me on more details about the blinds.
Tim Kutnick
Justin came by and installed 12 windows worth of automated roller shades. He did a great job and the blinds look awesome!
John Slonecker
Had a great experience with James Brewer and his installers at Stoneside during our remodel. James gave us great ideas to help us achieve the modern design we were looking for while adhering to the budget that we had set for our project. His installers were super knowledgeable, professional and took great care while in our newly remodeled home. By the time they were done ,they had set up all of our shades to operate remotely on an app on our phones. Cool product, great company, excellent value.
Sheila Preston Comerford
We were completely satisfied by the Stoneside product and service. James did a great job of helping us understand the options and select the blinds. (They look terrific!) The installer, Joe, and trainee, Brad did a great installation job, taking time to confer with me and give me pointers about use. They also made sure that the area was cleaned up and that I was satisfied with all aspects of the work. I highly recommend this company.
TheRattlinggourd
James was outstanding as a designer (very easy to work with!) and Justin was a terrific installer. Justin was in our home 6 hours with minimal disruption. He installed our new hardware over our old hardware and helped us avoid a lot of patching. He was polite and picked up everything as he went along! We highly recommend Stoneside, James and Justin. Thank-you, our drapes are beautiful
Molly Al-Jawad
We just had our blinds installed by Justin, after ordering them through Heather. They were both amazing.
Heather made the process of ordering so simplistic. She came to our house with a ton of samples, explained the pros and cons of each type and style, and helped us choose the best look for our house. When they were installed, they were exactly the color and style we wanted (and all the front ones are remote controlled!)
Justin was clean, kind, and a perfectionist. Things we didn’t even notice, he pointed out and solved (new builds are wild, some walls aren’t as straight, things sit differently, etc). He came in exactly on time, and worked quickly and efficiently through the windows in our fishbowl style house. He even offered to recycle the paper we had been using as temp blinds to keep people from literally pointing at us while we are sitting in our house. We were just so thrilled with the look and feel and placements of the blinds, and will literally recommend Stoneside to anyone looking for blinds.
Kevan
We had Stoneside do a new set of blinds for the master bedroom in our house about a year or so ago. When a lot of the other blinds in our house started to have issues (broken strings etc.) we decided it was time to do the rest of them. James came out and looked things over. When we had done the original room, it was in the thick of the pandemic, so I met with James over zoom. It was nice to see him in person this time. I mostly took his guidance on what would look best (don't trust my own interior design skills), and I'm glad I did! Everything is beautiful, goes so very well with the house, and his suggestion of motorized shades for the larger living areas was spot on. I currently spend more time than I should just playing with the remote shade controls -- maybe I'm just easily entertained...
So yes, everything from the consultation to the measurements to the installation went smoothly, and the communication was solid all the way along. Would highly recommend Stoneside for all your window covering needs!
A R
Did a virtual meeting with a designer for our windows and suggestions for window styles. Got samples for blind materials. All could match with our home. Picked out what we liked. Loved the textures we selected from the samples. The window technician, Justin, was a really cool guy. He did a great job installing the window treatments. He even could patch up old nail holes from old curtains we had. There was some issues with the blinds but with Justin’s ideas and the company’s help it was resolved. The communication for this assistance was prompt. I am very pleased. Even during Covid, where things are in generally slow for home design, it went smoothly and safely.
Luanne Skow
From start to finish, the Stoneside experience was top notch. From Stephanie in sales, to Justin the installer who measured and installed with Dustin - all were extremely professional, courteous and efficient. Our job was somewhat challenging due to 20 foot floor to ceiling windows, but they pulled it off without a hitch. I highly recommend Stoneside in Seattle.
John Medlin
They are just the best. Incredible care is taken to show the options, measure, and install. Justin was here earlier today and was amazing at how much care he took to install our blinds perfectly, care for our property, clean up afterwards... I had a previous install and love the product. It was all great. Jeff Hedgepeth and I wold recommend them to anyone.
Jesse Furlan
Excellent service, knowledgeable sales rep, and installer was a true professional. They were an overall great choice and I have no regrets with our decision to use them.
Kevin Gray
Justin from Stoneside arrived on time, quickly assessed the problem and got my blinds back in working order in no time. He also gave me some good tips for keeping my electric blinds working well which I really appreciated. Great service and attitude. Thanks Justin!
Colin Francis
Working with Stoneside was very easy! Their design consultant was very nice and helpful in finding what worked well for us, and the installer Justin was very fast and professional.
Prakash Stirret
This is our second purchase from Stoneside. We've been very happy with their products and service. Mike Alvarez did our install on this one. He is very knowledgeable and professional and did a great job!
Geoff Glidden
Justin Lewis is the ultimate professional. He single handedly completed our blind repair service from removal to final install. Service was fast, safe, and clean, and he clearly respects the customer’s best interests. Will use Stoneside again as long as Justin is still running the show.
Amy Dennis
Excellent service call experience. Technician was communicative and prompt. He diagnosed the issue with one of my shades right away, and was able to make the needed repair in no time. Stoneside‘s services are always top notch!
Jim Perpich
Stoneside Blinds sales rep was good, the follow up customer service however was lacking, perhaps due to staffing issues during Covid. The best part of the experience was Justin Lewis the installer. He was prompt and courteous and a joy to work with.
Chrissy Exe
The Stoneside staff we worked with were professional, courteous, and responsive. We could not be happier with our new shades and would easily recommend Stoneside to friends and family.
Moyoko Harada
Justin Lewis was great! On time, very professional, thoroughly answered any questions I had. Also he finished so quickly. Thank you!
Yumi Sumida
I had a good experience with Stoneside and highly recommend them. The installation was excellent. Justin Lewis did a an excellent job. He arrived within the appointed time-slot I was given. He was professional and explained the necessary details as he completed the job.
Deborah Black
I found Stoneside on the web and decided to give them a try. It was the right decision. James, designer, was great to work with. We met via Zoom due to Covid. He listened to my ideas, provided drawings, sent fabric samples and ultimately helped me to identify the best product for my space and budget. Justin, installer, is fantastic. He is highly professional and does EXCELLLENT work. His measurements are very precise, taking into account even the slightest anomalies that may be due to the house settling, etc. The installation of my blinds and valances went very smoothly and I couldn't be happier with the end result. The look is exactly what I wanted for my space! I highly recommend Stoneside.
raechel kelly
Big shout out and thanks to James, Justin, and Dustin for delivering us the perfect blinds. James was super thoughtful in getting us the right shade and motor for our needs - we have unique windows so it took some creative thinking to get it right.
Justin and Dustin arrived to the installation appointment on time and knew exactly what to do to make sure the install went smoothly. Can't recommend this team enough - especially if you have a difficult project in the future.
kimbahpnam
My order was placed 10/8/21. Installation was promised on invoice to be 6-7 weeks from order. Actual installation ended up being 1/6/22 (13 weeks from order date). There were bumps along the way with FedEx losing our package and having at least 2 installation appointments cancelled by Stoneside. This is a huge inconvenience when considering I’m moving my schedule around to get this installed then they cancel just before the date. Also, they book appointments a few weeks in advance, so we had to wait again multiple weeks for another installation date.
After requesting a refund compensation, they decided to offer the installation fee back to me (still pending). That’s what is keeping my review to be 3 stars instead of 2.
*Shout out to Justin for doing the install quickly and professionally (the best part of Stoneside).
To be fair, they had no problem with communication. Unfortunately, majority of it was about cancellations and delays.
Jonathan Jin
When we moved to our new house we hired Stoneside Blinds & Shades for window treatment.
We have very high ceiling windows but Brad, installer did beautiful job. He also was very courteous and pleasant gentleman.
The designer James was also very knowledgeable and recommended what was best for us with good price too.
We had another installer from East coast to came to help but we forget his name. He was also excellent.
I strongly recommend Stoneside Blinds, James as designer and Brad as installer.
Eric Espey
Had an absolutely brilliant experience from the sales representative giving me the estimate and recommendations to the installation process. Stoneside delivers industry expert recommendations quality products and first class installation. I would absolutely recommend them!
Humzah Abdol
Thank you Justin and Stephanie for the seamless process. I appreciate both of you for helping me have my blinds installed. Stephanie was very helpful selecting the blinds and making sure we are good. And Justin has amazing customer service and helping me fully understand how the blinds work and installing it in a swiftly manner! Thank you!
Kevin & Sofie Lee
It has been an absolute pleasure working with the wonderful team at Stoneside Blinds & Shades — special shoutouts to our designer Melissa Blackmer for having a great eye and understanding our vision + to our installer Justin Lewis for being super professional all around while holding himself to a high standard and ensuring that everything looks and functions in the best possible manner. As anybody who has tried to do home improvements (large or small) will tell you, every project is bound to run into some challenges — what matters to us is that at the end of the day, Stoneside not only delivered the quality we hoped for but truly stood out for its excellent communication and customer care. We would recommend highly!
J K
Could not be happier with the service. The blinds took a while to arrive. But Justin Lewis had them professionally installed like a pro. He has an eye for detail and is a true craftsman.
Sammamish Service
The entire process was faster than expected, with amazing results! From the initial consultation to the installation with Justin, it was great. We're excited to put our new shades to use with summer quickly approaching!
Michelle Neeb
Everyone I had contact with at Stoneside was very courteous and helpful. Their customer service is great! Would definitely recommend!
Michael Freeman
Our blinds look amazing! Justin did a great job installing them. He was very friendly and professional.
Ann Lee
James is very informative, very detailed and was attentive to our needs. What he suggested for each of our rooms worked out so nicely! One of our major concerns were what to do with our 2 huge windows in our family room. He knew what we should do and provided fantastic recommendation, for which we agreed to go with. The outcome of all the shades we installed, was beyond our expectation. After the installation, our rooms looks better than what we hoped for. The quality and aesthetics of the shades are top notch. We would highly recommend James and Stoneshade to anyone looking to improve the look and functionality of their window treatments. Thank you, James. You are awesome.
Heidi Effenberger
Dustin and James were the dream team. The blinds are custom made of course and patience is a virtue while you await installation, but I am so happy. James went above and beyond illustrating what the blinds would look like and Dustin was thoughtful, careful, and dedicated to a smooth install. I’m so happy.
Becky Capps
Justin was very pleasant to work with. He immediately knew the problem and showed me what needed to be done. I highly recommend stoneside blinds and Justin!
Steven Lemke
Our 3rd floor, west facing condo was unbearable in the afternoons due to the sun streaming in the window. Stoneside seemed to have good reviews so we gave them a call. James came out and walked us through the process, did an initial measurement and helped us pick out a blind that went with our decor and would be effective at blocking out the heat. It was only a couple of days before Steve the installer came out for the final measurement and then in a couple of weeks came for the install. The shade looks great, does a great job of keeping the place cool and we couldn't be happier with the service that we received from Stoneside. Thanks!
Rob W
Justin Lewis was fabulous as an installer. Worked quickly and efficiently. He was very patient with all of our questions and explained things in a very easy to understand way.
Logan Reifle
Excellent experience. Got multiple bids, Stoneside was one of the best priced, and in our opinion highest quality. It was an easy decision. Solar shades arrived in 2 weeks, installed, and work wonderfully. House is noticeably cooler. We covered 11 large windows that cooked our house in in the summer, great purchase and saved us the $ of upgrading to A/C.
Brandon Fainstad
We love our blackout blinds. James provided great suggestions and helped us pick something perfect for our house. The custom blinds were made and installed much faster than I expected. Aaron did a great job with the installation, ensuring everything looked and worked just right. Great service, great product. Thanks guys!
aurel pop
Justin did a great job with our blinds installation.
He arrived on time and proceeded to quietly move around the house and take care of the blinds, being conscious of the floors and my privacy for meetings.
Greatly appreciate the professionalism. Thank you!
HK Ray
This company is truly as good as it gets. The James & Aaron combo had such a positive impact on our work space. James helped us choose the perfect Boardroom automated shade that enabled a shared view of the entire Puget Sound. We had frosted windows for years and now we have the remote control blinds. The blinds are an elegant way to isolate the view during meetings and then with one touch of a button reveal the magnificent view and showcase our office. The best part in working with Stoneside was the professionalism and installation. We had a set timeline that most businesses would have shied away from but James expedited the order and Aaron came in before dawn to install our shades for the Executive Board of Directors meeting. They say you never get a second chance to make a first impression and Stoneside Blinds & Shades get that! Thank you so much your hustle and dedication paid off, we will only use you
Bibo Vintage
Melissa, our design consultant, was great. We have a large home with lots of windows and she did a wonderful job of keeping the process manageable and helping me decide what I really wanted for each room. Our installation was performed by Brad and he did the job perfectly. We love our new shades.
Saad Ismail
Our installer, Justin L. deserves 10 stars. He was professional, timely and courteous. He made sure all our needs were met. The 3 star rating is for the sales person James B and the rest of the so called "management" team for being slow to respond to our questions and concerns.
Lyla Meyer
Mike took great care in The installation of my window blinds today. He made adjustments until I was totally pleased!
Jordan Lee
Contacted StoneSide for installation of automated blinds. James (our designer) was cordial, helpful, and made great suggestions to both solve our need and ensure our existing house aesthetic was maintained - alll within budget. Our installer, Joe, came ahead of schedule (which was great), provided options on how it would be installed, and spoke to what worked well for other customers with similar setup. The install went smoothly (Joe even cleaned our window frames) , and end result was great. Would definitely engage StoneSide for future projects.
Kelly Cash
We are very satisfied with our new shades. After we did our remodel which included new trim around our windows, Zee came out with samples and ideas. We went room by room and she was a huge help in deciding colors and the type of shade that would be best for each space. Next, Joe came out to measure meticulously so the order would be just right. Joe was also the installer and was very careful to get them in to his high standards. He was also very respectful of our home and made sure to clean as he went. Overall, we are more than pleased with the experience and the final product. Highly recommend Stoneside!
Gloria Parra
We have used Stoneside Blinds and shades for both of our modern homes.
Our Designer Zee was great to work with and very professional. She knew exactly the style we needed and we loved her recommendations of motorized shades.
Joe was the installer, he made sure everything was perfectly installed and that we knew how to control the shades.
I highly recommend this company to everyone.
Devin Minson
We just replaced the blinds for all of the windows in our house and I can't tell whether I'm happier with the blinds or with the service. Zee, our designer, was very responsive and helpful as we went room by room to select the perfect color and style. We could tell she was prioritizing our needs and wasn't trying to push a certain style or brand on us. She provided us with a wide variety of options, but also had a great method for helping us narrow down and efficiently make a selection.
Because we were also replacing our windows, there were a few scheduling issues (they couldn't take final measurements until after the windows were installed). The CS team and Heath (the installer) were incredibly flexible to accommodate our situation, and Heath even came late one night before his vacation to install temporary shades after the windows were installed so our house wouldn't be a fishbowl.
We were especially impressed and grateful with Heath's service and friendly attitude. He was careful to remove his shoes in our house (we had new floors) and cleaned up after the install. He was very efficient and was done in ~3 hours (for 15 shades) and provided detailed explanations about the blinds and things we needed to watch out for.
We're very happy with the shades themselves. The only caveat is that we have large picture windows that required two sets of transitional blinds (instead of one large one). Because of the width of the mount, there is a small 1" gap in the middle of two of our windows that I don't love. This isn't a fault of Stoneside, more of the design/limitation of the transitional blinds.
Overall, I would highly recommend Stoneside to anyone looking to get blinds/shades installed. Very professional and customer focused.
Nancy L
Brad (installer) and James (sales interior design consultant) were a joy to work with. Both were professional and were all stars who I will recommend to all my freinds looking for window treatments. I could not be happier with the designs I chose with James' help. The price is well worth the product and the service.
Lynda Giddens
The service I received was top-notch, from beginning to end. The designer, Zee, helped me through the selection process and offered much needed advice when I struggled with making a decision.
I was surprised when full payment was required in advance but that worked out great, too. My blinds were ready just as I had to leave town and I’ve never seen a company so persistent about calling to schedule delivery of a product they’ve already been paid for!
Last but not least, the installation was flawless. Joe was on time, friendly and competent. He did not hesitate to customize the clamps to fit my narrow edges and did additional tweaking on two windows where the clamps didn’t meet his standards. My blinds are beautiful and fit perfectly! Joe also did an amazing job of cleanup. I fully expected to have to do further cleanup after he left, but there was nothing more to do!
Needless to say, I would totally recommend this company!
Lynda Giddens
Ballard
Susanna Grace
We love James Brewer at Stoneside! We had just spent a fortune remodeling the upstairs of our view home. The old, outdated bent aluminum blinds would NOT do! We thought we knew what we wanted, so got a few recommendations from friends and had these companies come and give us in-house bids. We were basically looking for a competitive rate. James came in and threw us for a loop. He wasn't just a salesman peddling his company's products. He was and is a trained design professional, sincerely interested in seeing our house look as beautiful as it can, and in seeing us happy with the results for the long-term. He was honest when he thought we wouldn't like what we thought we wanted, and he had terrific ideas for rooms we weren't sure of. We are thrilled with our new blinds. They aren't just practical; they are beautiful design additions to our "new" home. Thank you, James!
Glenda Poletti
I called Stoneside on somewhat short notice to get a recommendation on how to deal with large windows in my massage studio, Elements Massage in Issaquah. James came out and walked through the construction site with me, looked at my paint and carpet samples, and asked lots of questions about how each area would be used. We decided on three different applications. One is a luxurious-looking treatment for the hallway outside treatment rooms, to provide complete privacy, quiet, and a soft atmosphere. Another is in our lobby, looking very finished and upscale while filtering out the sun and still allowing us to see outside. The third is in a utility area and is basic and effective, which saved me some money. James completely understood what I was trying to accomplish, and it turned out great. Steve, the installer, was wonderfully flexible about working around the construction activities. He did a great job. I am thrilled with the customer service I received from Stoneside, and thrilled with my shades.
Sara Hughes
This is now my 2nd time working with James on our window covering design. The first was for our houseboat (many odd shapes, practically a fishbowl) and he did a fabulous job designing our custom *automated* shades for privacy AND to allow us to maintain the light + airy vibe.
We're now working with him on our condo that is west-facing, with a lot of sun/heat protection, and I couldn't be more thrilled. Can't wait for install! HIGHLY recommend working with James. He makes it fun, even though the second time was post-COVID and remote! He was able to come up with perfect recommendations that matched our aesthetic without even stepping foot into the space. Thank you James! You're the BEST!
Sally Evanson
Stoneside has a great, kind staff who take full service seriously. I appreciate the time taken from the beginning with the creative, tasteful guidance of their designer James, who's very knowledgeable, he listened and took a good amount of time make the outcome fabulous. Their entire team takes care of details and stayed on top of any questions that arose.
Laura Hawes Young
Our second purchase of shades from Stoneside and we’re so happy with the product and the service. Justin was super prompt and efficient (as well as friendly) during the installation and the shades look great.
dmagregory
We used Stoneside for new window coverings in a new house, and we chose them because they provided an in-home consultation, something which other highly-reviewed businesses did not provide. Our designer, Zee, was so helpful, and never pressured us for specific coverings; she provided her honest opinion, which we greatly appreciated. Joe, our installer, was extremely timely in both measuring and installing our coverings once they arrived. Courteous and quick, he had everything done in less time than estimated. Our shades are lovely, and we'll be returning to Stoneside in the future should we need anything else!
lellie beth
We worked with James to choose and install blinds in our sunroom and master bedroom. He was highly professional and reliable- extremely responsive! He has an excellent sense of design which we found most helpful during the selection process (which could otherwise be overwhelming). We would highly recommend James and Stoneside Blinds & Shades! Thanks James :)
Diana D'Antuono
Working with the staff of Stoneside was an enjoyable experience and made the whole process very easy. James was very professional and knowledgeable in helping me select blinds that would work for my condo. My blinds are beautiful and have received many complements.
Deirdre Fisher
Amazing customer service!! I had blinds installed a few years ago and when my building had to remove one, they weren't able to put it back properly. I emailed Stoneside and they got back to me within 30 minutes and said they would be able to come out the next day to reinstall the shade.
Karen Smith
Both the designer, James, and the installer, Vuong, were wonderful to work with. Knowledgable and easy to talk with, they offered details about what they would be doing, the pros and cons of various choices when I was picking out my blinds. The blinds are cordless that open from both the top and the bottom - they make the room look like new! I especially appreciated that Vuong called before he arrived so I would know when he would be there. I will definitely do business with Stoneside again. Excellent experience; excellent company.
Martha Colvin
We made the decision to convert our entire Seattle house from curtains to shades. Stoneside designer, James, did a survey of each room and made recommendations for color and texture choices. He was so right! The shades were installed yesterday by installer Joe Bach, and James's recommendations proved to be perfect. Joe solved one very tricky area by using brackets and hardware he had in his truck, definitely not something that was anticipated. Because of his persistence in making sure the entire installation was completed, we now have beautiful motorized sun and blackout shades in each window and on the glass storm door. Thank you Stoneside!
Lori L Guzzo
Our installer, Mike, who came to do some repair work, was terrific. He was timely, efficient, and took extra time to ensure all worked just as it had before.
Debbie Forssman
Thank you to Dustin Martinez and Mike Alvarez for their sterling installation work
Much appreciated
Brian Forssman
Sherry Loseke
Emily was very pleasant and helpful. After talking to her briefly she made some excellent selections to bring to my home. I am very pleased with the two different window treatments I selected and get compliments when friends see them. The installer also did an excellent job. - Would buy from Stoneside again.
Mike Stelten
I worked with James to design and install roller shades in my new town home. He had a great eye for what would look good and work well for me, and I am very happy with the results. Great service and quality product, I'd recommend Stoneside for sure.
Eric Kolbe
Being my first house, I wanted to do things that would change the look of it and make it mine. Blinds were first on the list, for there were awful looking blinds and drapes from the previous owners. James was so informative, answered all my questions and helped me choose the right color blinds, since painting the entire home was second on the list. He had so many samples to choose from. The installation went smooth, the blinds match the walls perfect, and they look amazing. I highly recommend Stoneside for your blinds and shades.
Ryan Hagen
Justin was quick and professional. We're very happy with our shades after dealing with James, he helped us figure out what would fit us best.
Neil Mohaghegh
Justin Lewis hooked up everything perfectly. I really appreciate his attitude and the way he helped us with everything! He went room to room and made sure the connection was great. He also checked to make sure each blind had power.
Lisa Lynn
I made an appointment with Stoneside to have my remote shades worked on. Dustin arrived and fixed the shades, replaced all the batteries, and reprogrammed my remote to make it easier to use.
Julie Alexander
Mike was very fast clean professional. He explained things to me .
Douglas Corbin
James is amazing! I have a new construction townhome with a contemporary style, and I was about to put in some run-of-the-mill wood blinds. That is, until I met James and he opened my mind to a new world of possibilities using the stylist transition shades. They look awesome and I have James to thank for all his design help! Thank you so much for introducing me to this new style, and all your help along the way! They really make the place pop!
Elizabeth Ugarph
Professional and timely installation service! Design appointment was easy to schedule and the end result looks great!
Ron Hansen
Zee and the installers at stoneside blinds were exceptional!!!....I can't say enough about her and the installers professionalism. They are knowledgeable friendly and go the extra mile to make the client happy! I would highly recommend Stoneside blinds ,but more importantly I would seek out Zee and her install team for any window treatments you might have ....Thank you Zee and Stoneside for a job well done
Ron
rick diethrick
I got the Best Installer David. Called first to verify order and discuss install. Knowledgeable about blind and installation. Quick and efficient.
I have unique windows, but David new exactly how to really give me blinds that exceeded my expectations.
May McCarthy
James and Steve from Stoneside were fabulous to work with. They were professional and offered very helpful advice while choosing shades for my entire house. I'd recommend that everyone include this team from Stoneside when they are considering new window treatments.
Jason Swindle
Just had Heath out to install our blinds, and he did an awesome job. He was fast, funny, and professional. The blinds were designed by Zee, and they are perfect as well. If you need blinds, spend the extra money and get it done right.
jessica notman
Stoneside was great to work with. I used them to design and install shades in my business. The designer made great suggestions for what worked with my objectives and the installer was friendly and highly knowledgable. I highly recommend them.
Alvan Turner
James was awesome - so completely professional. He did not try to sell us anything, but rather listened, understood and then offered suggestions/ideas where he thought we might be thinking about things that might not have been the best for doing what we were trying to do. His knowledge of various products and their pluses and minuses, his design sense, his ability to hear what we were saying and help us get there instead of insisting on what he likes, his problem solving ability and his creativity all made the experience productive and very fun. We found him to be unbelievably helpful.
Lisa Earnest
This Company, and its employees, were so professional and so helpful it made picking out blinds a breeze. As an employee of a Company that is sometimes hard to convince to make large purchases, Stoneside Blinds were able to ease everyone's minds and complete the sale. Our new blinds are beautiful and I appreciation how knowledgeable and friendly the staff is. Thank you Stoneside!
Stilianos Panos
Justin came in and serviced my blinds. Excellent service! Thanks Justin!!
B Vaughn
Zee was excellent!! She had a lot of enthusiasm and respect for what I needed, liked and we even stayed within budget.
I really appreciated her hard work as well as Jon who installed the various types of shades.
Highly recommend.
Angela Elsen
Great service from the consultation, measuring, scheduling up to the installation. I was never left wondering "whats next...". Zee Prado and Joe Bach exceeded any and all expectations. I got exactly what I wanted and at a fair price. I'm very pleased with my blinds and would refer them to anyone.
twintiptao
James, their design consultant, was very helpful in helping design a blind system that worked with my condo, both aesthetically and economically. Thank you James and Stoneside Blinds & Shades. You rock!
Will “ComicsBlend” Harris
I'm extremely happy with my new shades for my condo remodel. Great service from design consultation with Melissa to install with Brad. Excellent service, great experience and thrilled with the results.
Frank Kelley
We have had their blinds they installed now for 3+ years, they look like new still and look great. When they do need service. Service has been quick and excellent. Great company and great customer service.
Mary B.
I ordered two types of window coverings for multiple windows and am so pleased with the outcome. It was a totally professional and painless process from ordering to installation. I definitely recommend Stoneside Blinds and Shades.
Christopher Robinson
Justin was knowledgeable, professional, and an absolute gentleman! Can’t wait to have him back to outfit the rest of our home with these incredible shades!
Thank you again Justin!
Rogea Silveira
I had a great experience with Stoneside and I'm very happy with the results. Excellent service from design consultation with Melissa to installation with David.
Will Herold
Great service all around - Justin did a great job on the installation and everything looks phenomenal!
Emmet Marshall
From coming up with a plan through installation was awesome! Great service and installation. Clean. Fast. Excellent. We would certainly recommend Stoneside!
Adam Dixon
Both Zee Prado, our sales representative, and Joe Bach, our installer, were amazing. I would recommend Stoneside to any business or residential customer.
Lorna H
Mike was very thorough and quick installing blinds in three offices. The blinds look great!
Nicole Byrne
My installer - Justin - was prompt, professional and skilled. The install went flawlessly.
Jason Evans
Nothing but a positive experience with both the designer as well as the installation technician (Justin)
Kim Noe
I wanted to say thank you to James for the amazing service that he and Stoneside provided. He is truly a professional and we are very excited to be working with him!!! He knew exactly what we needed when we weren't sure ourselves.
Thank you James!
Frank Lewis
Zee and Heath are very friendly team. They kept me updated every step of the way and the biggest thing is they are on time every time. No doubt about it if you need some blind's Stonside Blinds is where you want to be or go whichever lol 😀😀😀 …
Jamie Withers
Mike and install crew were wonderful
Linda H
Friendly staff members throughout the entire ordering and installation process. Very happy with the new motorized black-out shade.
Teri Webster
Excellent work by Justin today, very efficient and courteous service.
Jeff Choe
Vanessa and Justin were fantastic!
Great service and product as well
Jackie Fahmy
Blind install was quick and everything looks great!
Jensen Harris
Very good experience, great installer went the extra mile to make sure we were happy!
D Bullard
Excellent work! Fast and efficient!
Dream Out Loud Productions
Great Company, great service, employees were uniformly a pleasure to deal with; from cutomer service, rep and installer. It was a very good experience!
Jessica Canyon Guiney
Really easy to work with and great prices for quality blinds- thank you Stoneside and Stoneside staff!!
libby gits
Great service! Friendly, efficient, informative.
Jonathan Robinson
Mike was great!
David Aronowitz
Melissa and David are very professionals and kind. Highly recommended.
Anjelina Marinella
It was fast and easy to set up!
Joyce Gottschalk
Good service
B Stir
Incredible service
Eva Cai
Justin helped me out.
Joshua Krogman
Mike was very professional and got the job done SUPER fast! Thanks!
Lea Lipman
Stoneside is Amazing!! I am so happy with my new blinds! James the designer was fantastic, he made it so easy and helped me chose the best blinds for the space, he has great taste! Justin the installer was terrific! He measured the space perfectly and installed the blinds beautifully!! Such a great company, and the best people to work with! I highly recommend them!
Ashley Selover
We had the pleasure of working with Heather Hennessy and Dustin Martinez. Both were on time, professional, friendly, and knowledgeable. Heather was who we initially met for the design consult. Her design recommendation for our motorized blinds was right up our alley which made it easy on me to make a decision!
Dustin did our installation which looks PERFECT! We are so happy.
We were also very pleasantly surprised with how fast our blinds were ready to be installed. We were prepared to wait up to 6 weeks but they were ready in under 2 weeks so that was a huge bonus.
Victoria Davies
Mike did a great job installing our shades. He was courteous, quick ,friendly and thorough. I love our shades and will be calling stoneside soon to schedule replacement of our remaining old shades.
Karen Metcalfe
Wendy B. Parr
M A Tucker
Brandi Francisco
Marshall Rothman
Heather Chapman