Reviews of HomeStar Windows & Doors. (Window Installation Service) in Salt Lake City (Utah).
HomeStar Windows & Doors
8724 S 700 E, Sandy, UT 84070, United States
Description
Information of HomeStar Windows & Doors, Window installation service in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of HomeStar Windows & Doors
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
10 am–3 pm
Reviews of HomeStar Windows & Doors
We love HomeStar Windows. We’ve used them to replace our windows in 3 different homes. A few years ago the replaced our windows. They have come for a repair and now they replaced our sliding doors (x3). The sales person was thorough & everything he promised was taken care of! The person who did final measurements was accurate & courteous. Our installers were on time, polite, cleaned up after themselves & did an excellent job!! They were friendly & fun! They made sure that all promises were fulfilled before leaving! Best experience yet from beginning to finish but the installers made the whole experience complete! Thanks HomeStar Windows & Doors! You’ve once again exceeded expectations!! To those of you considering them, we HIGHLY recommend them! And we love their products!
We were very impressed with Chris and Tyler, our installers. They were prompt and very professional. These two men worked together on a very cold November morning to remove our 26 year old windows & install our beautiful new Milgard windows. They were courteous and used drop cloths and even vacuumed our carpets when they had competed the job! I highly recommend HomeStar windows for making a great product, and having wonderful employees like Chis and Tyler that truly enjoy their profession. Outstanding service all around!
I couldn’t be happier with HomeStar windows. Joseph took care of me from start to finish. My initial consultation was on time, professional and informative. Joseph walked me through the options and gave me a window package with both the quality and value I was looking for. Installation was just as pleasant. JB and Brandon were friendly, professional and efficient. They cleaned up each day and their work was top notch. I love doing business with people who take pride in their work and treat you like family. I cannot wait to refer family, friends and clients to HomeStar!
HomeStar is the kind of company that honors their warranty. We had windows and doors installed 1.5 years ago, and were happy with the job. Some issues arose after a few months (nothing that could have been foreseen during the installation), and I called the company to see if they could help. The employee who picked up the phone was very understanding and took my info (I don't remember his name, unfortunately).
I got a call from another employee, Mike, a couple of hours later. He made sure he fully understood the problems and scheduled an appointment. Mike was very thoughtful and empathetic.
Jack Lopez and Freedom were the the ones who came to work on the fixes. They were both very kind, friendly, professional, and knowledgeable. They diagnosed the issues and fixed them quickly. They were truly a pleasure to interact with them.
I am grateful both to the company for being willing to perform these fixes at no charge, and to the individual workers for all the help they provided. HomeStar is a solid, ethical local business that does their best to do right by the customer, and that is full of excellent employees.
HomeStar windows made our window replacement process a breeze! From the initial visit/quote with Dave to the completion of the installation with Chris And Tyler. The company communicated regularly as to the status of our window order and when the install would take place, all of which occurred exactly as expected, even in the snowy weather of this past week! Chris and Tyler showed up on time and ready to go despite less than ideal conditions. Both were extremely friendly, knowledgeable and very respectful of our property. Most importantly, they are very skilled in their craft and have the process down to a science. We are more than pleased with the quality and beauty of our Milgard windows. We would highly recommend HomeStar Windows! They simplified a large project, delivered great customer service and represent a high quality product.
We had a great experience! We got our provia signet door installed today and it looks amazing. I can also very visibly see the seal difference on the door.
The installer discovered some issues and took care of them quickly.
Full Entry Door and Sidelite replacement..Robert and Max did a great job removing and replacing our door.
Would highly recommend
HomeStar Windows and Door to anyone..
We love our new doors, their beauty and quality are impressive.! The entire experience was impressive, from the sales experience with Jared to the most amazing installers, Robert and Max. The install went perfect, they arrived at exactly the time promised, worked efficiently and quickly. Kept us updated the entire time with what was happening with the install. We highly recommend HomeStar Windows and Doors.
Excellent experience beginning to end, from the quote to contract, scheduling to install! Very professional all the way through.
Installers Jared and Brandon were extremely knowledgeable and did fantastic work. Showed up on time, kept me posted on progress and cleaned up my house so well upon departure.
I’d highly recommend for any for any window or glass door services.
Our installers, Chris and Tyler were outstanding. They were very professional, courteous, timely, knowledgeable and kept us informed of their progress. We could not have asked for more. They are a credit to Home Star Windows. I would have no hesitation in recommending them for their work ethic and skill set.
I had so many bids and Joe was the best price, polite and the most professional. I am so glad i went with them. Bradley and Nathan installed the windows (13 of them) and was so careful and such sweet guys. they were very tidy when done. I couldn't be more pleased with the services.
Rudy and Freedom arrived timely went right to work. Replacing windows with a brick exterior that previously had brick molding. I am not putting brick molding back up as they did a superior job in fitting the flange to the opening even though it was not square to the brick. Very very impressed with their work. Windows are fantastic, have a thicker glass on the outside really cuts down on the street noise. Windows were a third of another companies 3 pane windows. Great value, great workmanship.
We recently closed on a value-add apartment acquisition in Salt Lake City and replacing the property’s original (now 50-year-old) single-pane windows with high-quality double-pane vinyl windows was at the top of our list of planned capital improvements.
We conducted an extensive vetting process of window contractors and the key considerations in our search were: quality of work, reputation, service/warranty, turnaround time, price/value and lifetime cost of ownership. After discussions with a number of window providers active in Utah, it was clear that HomeStar Windows & Doors was best suited to meet our needs. Owner Dave Orgill’s honesty, transparency, responsiveness, knowledge and reputation ultimately led to us selecting HomeStar for our window replacement project.
Dave and his HomeStar team lived up to their reputation and surpassed our high expectations for the project. Dave was extremely knowledgeable about various window options and was highly accommodating in working with our budget. He provided us with a few different high quality yet affordable window options from a short-list of reputable manufacturers. We selected a locally-manufactured window that fit our quality, budget and timing objectives.
The HomeStar team got to work immediately with measuring and ordering the windows, which were manufactured and delivered to the jobsite ahead of schedule. The install could not have been more seamless and HomeStar was able to complete the installation of more than 100 windows in just three weeks (within the promised window). The installation work was completed during full occupancy of the complex and was done with no material disruption to tenants.
Our tenants couldn’t be more pleased with their new windows (noticeably improved sound and temperature insulation) and the curb appeal of the building is significantly upgraded with the new windows. The quality of HomeStar’s work and their attention to detail was exceptional.
We wholeheartedly recommend HomeStar Windows & Doors to other multifamily owners and property managers considering window replacement. We plan to work with Dave and his team at HomeStar again on future apartment projects in Utah.
Homestar is well represented by their installers Jared and Brandon. They were very professional, did excellent work, overcame the obstacles this old house threw at them and left it looking spectacular! Brandon and Jared are craftsman of their trade! Homestar windows and doors did not disappoint from beginning to end! I highly recommend this company for your window replacement project.
Robert from HomeStar doors arrived on time with a positive attitude. He pointed out some damage to the door from transit, and immediately said the he made a note of it and would replace the aluminum cladding when it came in. He didn’t not wait to see if we noticed it.
In the process of taking out the old door and putting in the new, he was careful and clean taking time to sweep and vacuum the dust created. During the process he answered all of our questions even though he had heard them many times with his experience.
At the end of the installation, he went the extra mile and cut the header I had for the inside of the door and put it up for me even though all he was technically supposed to do was put inexpensive casing around my door.
Before he left he walked me through his finish work, the time table to replace the piece that was bent, and made recommendations to care for my door and the caulking around it.
If you read this and don’t choose HomeStar doors, I would rethink your decision making process.
P.S. the door was half the cost of other bids.
We had all the windows and a sliding glass door replaced. Homestar was amazing from the initial contact to completion. The installers were great. I would highly recommend them.
Robert and Max did a great job installing our new patio doors. They came right on time and were friendly and professional. They left everything clean and made sure the locks and keys were all working well. We are very happy with our new doors. Thank you!
Very impressed with this company from start to finish. I was impressed with the quality of the product, the warranty, and the installation. Everything went smoothly. I will definitely be recommending them to anyone looking for doors and windows.
Brandon and Jared were very professional. They worked hard and put in a lot of hours to finish the job in a timely manner. They cleaned up as they went and never left a mess before going home at night. Great company to work with.
Our new front door was a complete success! The appearance of the door more than met our expectations. We enjoyed working through the sales process and the installation was very efficient and professional.
On time, good teamwork, friendly and hard working. One window latch didn’t work, Chris was back the same day I called it in and at a convenient time. Windows work great!
I recently purchased and installed a Thermatrue door. The door looks great and I was very happy with the install process.
However, I was NOT happy that thermatrue was not even mentioned as an option when I began the process of choosing a door. It felt like such a cash grab that the sales person didn’t mention all my options. Instead only the most expensive option.
I have since referred close family to HomeStar and they are experiencing the same. Not only were all the options not mentioned but when my family asked for a thermatrue quote the sales person was very curt.
It’s embarrassing to refer family hoping they would have a good experience. Instead it’s been disappointing.
Make all your options known and let the customer choose. Otherwise it feels cagey and dishonest.
I won’t be promote Homestar in the future.
Update: The owner has since contacted me and the issue has been addressed.
This is the second time I used this company to install a sliding door with blinds. Door is excellent quality, great value. Professional and friendly people. Bradley did my install. He was very meticulous making sure the door was installed correctly. I have a clear understanding how the door works. Bradley and team exceeded my expectations again!
From our initial interaction through installation, we have felt like we spent our money in the right place. We were excited when they scheduled the appointment for install and took the two days off work. We upgraded all windows and doors in the house. What a fantastic difference they made to our house!! Rudy and Bradley showed up on day one - very friendly and professional - and finished…no need for day two (although I wouldn’t have minded staying home two days in a row 😛) They answered all our questions, left all areas in the house spotless, and were very pleasant to have around all day. We couldn’t be more pleased with our windows and doors and this business. We would definitely recommend them!!
We used Homestar Windows since they sold us on their five year no questions asked warranty. However when they screen's weatherstripping and wheels weren't working properly, we were told that they do not cover screens. I think for a $4,000+ sliding door (not your typical vinyl sliding door) we would get a better response than sorry we don't cover that. Very disappointed. There were much cheaper options than HomeStar that have the same warranty that we were given.
****Update 4/13/2022**** I was called by the Owner and there was an acknowledgment that we were mislead inadvertently. They agreed to repair the issue and it was completed today and works much better. They did apologize for the misunderstanding and fixed the issues. FYI. Screens are not covered due to the abuse they take but they do offer a reasonable price for re-meshing them or replacing them.
Bradley Gomm and Nathaniel were so professional and careful in their installation of our new Milgard Sliding Glass door! We're so happy with the results--they were very clean and took care of the surroundings as they removed the old glass door and installed the new one. Both of the crew were kind and polite as well. We couldn't have asked for a better experience or a better door! Thanks!
Great company, on time with install as promised. Bradley was great at the installation of our new sliding glass door. Spencer was professional and helpful during the sales process. Would recommend HOMESTAR WINDOWS and DOORS!
I used HomeStar Windows & Doors to install windows and new storm doors for my house. Excellent installation, professional and meticulous attention to detail on everything from start to finish. I highly recommend them, as I've had to replace a window (broken glass from basketball) and then a ripped screen, and they truly are a wonderful company to work with. I'm delighted with their customer service, friendly, and fast. I called and they respond same day when I've needed them. Windows have guarantee warranty and its nice to have a peace of mind that if something does break on accident, they offer customer warranty with ease. Don't go with anyone else, just pick HomeStar Windows & Doors!
Robert and Max arrived on time and were very professional efficient friendly and in all aspects outstanding A difficult entry door replacement that was done very well with outstanding results. Well done !! And by some very nice guys. Thanks for a job well done
I wish they would have told me that I needed a new deadbolt lock and several lock plates during the first visit.
The work, quality of the doors and instillation were exceptional.
Great job.
While our windows have not yet been installed, I wanted to take the opportunity to express how impressed we have been with the initial service of HomeStar. Dave and his staff are incredibly professional and well-prepared. Nothing but praise for the experience we have had thus far. The time and effort that has been put into educating their customers (online, in person, etc.) is truly unique. Just look at their website to get glimpse of what to expect. As the owner, Dave takes great pride in how his company approaches business, especially in a construction/remodeling industry which greatly lacks high-level customer service. Everything we have experienced about HomeStar so far is greatly commendable. No hesitation whatsoever in recommending HomeStar!! We look forward to our new windows. Thanks Dave for your time and attention! Hopefully, I remember to update my review after installation. We greatly anticipate the same level of service.
Chris and Tyler were fast professional and clean. They also spent a lot of time with us going over the windows and making any small issues we found perfect.
They sale a good product, HomeStar has some awesome installers. And despite some ups and downs… well we got it figured out. Thanks Dave for taking care of matters. It definitely speaks volume. And most importantly the windows look great!
HomeStar lived up to their fantastic reviews! We also looked at going with Champion windows, but were put off by their sales gimmicks.
HomeStar was prompt and professional. Dave gave us a great quote, helped explain the window types and benefits, and made recommendations like privacy windows in our bathrooms.
As a heads up, it takes about 2 months from the estimate and "go ahead" to actual installation. (It takes time to build windows.)
The installers, Jared, Jake, and [another guy] were ridiculously friendly, also very explanatory, and corrected anything we asked them to. (For example, one window wouldn't lock, so they fixed that.)
We also had one window crack about a week after installation, but upon reporting it, they have ordered a new one and will install it soon.
They have an extensive warranty as well, which is listed on their site, and they've been very responsive and helpful. And they actually return your calls, which is often unheard of. Overall, we were impressed and would definitely recommend them.
UPDATE: I am updating my original review due to the fact that I was contacted immediately by Dave, the owner, who came and took care of this right away. I have not had the service done yet, but did decide to order the window after he quickly and professionally took of the situation. I do believe at this point that he does want to make sure he takes care of his potential customers. I am hoping the install process goes as smoothly.
I was really excited when I saw all the great reviews for this window company, however it seems to have been too good to be true. I finally found a company not only with great reviews, but who will do one window, which is all we have left to do in our home except our sliding glass door. I called and spoke to Christine (?) who was great. She sent Spencer out, who is the owners son, to do an estimate. He came, on time, and very nice, and not trying to pressure me into getting my door done right now. After matching as best as possible to the windows we already have, he said he would send me a video of the final two options I would choose from that day, which was last Saturday, with the final quote for both. It is now Wednesday, and I never got the videos nor the final quote and have heard nothing from them. I will need to get boots on the ground again, after much time spent calling at least a dozen window companies and continue my search. I was pretty excited to get this last window in, and use them in the future for my door, but sadly disappointed. Only giving one star due to the fact that I have had nothing done because they never sent me the final quote with videos of the two options.
We used HomeStar to replace several older windows and two patio doors. The entire experience was very delightful and we never felt like our time was being wasted. The installation went extremely smooth! They had all three windows and two patio doors installed in under 8 hours, with minimal times that our home was exposed to the cold winter air. They were also extremely clean and professional, leaving our home and floors as neat and tidy as they found them!
Of course, there was a 1-2 month wait while our new windows and doors were manufactured due to slowdowns related to the pandemic we're still experiencing here at the start of 2021. But the end result was very much worth the wait and we're already planning on having more of our windows replaced by HomeStar!
Our installers were the best! Jared and Brandon were clean, friendly and stayed until the job was done.
I had 3 windows replaced and was recommended HomeStar Windows by my neighbor. The sales experience talking with Dave was easy and he was clear about any questions I had. After the Windows were ordered I waited around 8 weeks for them to be made and installed. Nathan and Bradley installed the new windows. Nathan and Bradley were great to work with and I am satisfied with the work they performed.
Thank you for the new windows I look forward to replacing more in the future.
Had a very pleasant experience working with HomeStar. They replaced four of our downstairs windows in one day. There’s much more light coming in and our downstairs is better insulated.
There were a couple of times where I needed to follow up on things to see where things were at but overall it was a very positive experience and I would recommend them to others in the area.
So stoked on getting a good crew over to install my new doors! Robert & Max were in & out without missing a detail! They were very professional & super kind. I will definitely be recommending this company!
Company removed sliding doors and installed French Doors in their place. Robert & Max were friendly, professional, punctual and did a great job on the installation.
I just had windows installed by Nathan and Sawyer. They were professional, kind, on time, and able to answer all my questions. HomeStar windows was very professional and I found their rates were fair. I would definitely use them again. Great company!
Homestar Windows far exceeded our expectations. We researched window companies for months and finally decided to go with Homestar. Their prices were competitive and what really sold us was their installation process and the quality of their windows for the price.
On installation day (today) things could not have gone smoother. They arrived on time, were extremely polite and got right to work. Their were only two installers but they managed to get 13 windows and one sliding glass door installed in one day.
The craftsmanship, quality of windows and kindness of their installers was exactly what we were looking for and I would highly recommend this company to any of my friends and family. Thank you Homestar. We absolutely love our new windows!
We had replacement windows and a sliding door installed and couldn't have been more impressed with the whole process from beginning to end. Dave did a great job answering all our questions and delivered as promised with a fair price. The installers did an absolutely fantastic job with the installation. If I need other windows done, there is no need to look any further than HomeStar.
To Dave Orgill, Owner, Homestar Windows & Doors:
We are thrilled with our new windows. Chris Andersen and Jack Lopez did a fabulous job installing two dozen windows in two days. They were a pleasure to work with -- on time, attention to detail, very pleasant people and no mess left behind. They are the best.
A special thanks to you, Dave, for spending so much time with us, and for your excellent advice on choosing the right windows and helping us to avoid mistakes. The new windows have changed the whole look of our house. We haven't put all the blinds back up because we don't want to cover them up.
It has been a wonderful experience, from start to finish. Thank you to everybody at Homestar.
Very happy with the installation of our Milgard windows and sliding glass door by HomeStar Windows and Doors. We had 17 windows replaced plus a sliding glass door, which replaced a leaky French door. The 2 installers arrived on time. They communicated the plan quickly and got right to work. They were also clean, hard-working (they skipped lunch to just keep moving), and were friendly and patient with my kids who wanted to watch the whole door process.
Most impressive was that they got all 17 windows and the door installed in 1 day! It was slated for 2. They said our old windows just came out easily, but they really worked like a well-oiled machine to move systematically through the house. All told they were here about 8 hours is all. And they always cleaned thoroughly as they went. I expected to need to vacuum and dust after they left, but it wasn't necessary at all and that made it so much easier to keep the kids rotating through the rooms they weren't in. I felt safe to go into a space knowing it wouldn't have debris that would tempt the toddler. As I've inspected each window I'm impressed by how consistent the caulking is, too.
As far as the sales process, Dave, the owner, is very friendly. What questions I could think of were easily and clearly answered for the most part. I am very uncomfortable with sales situations and he wasn't pushy. He also accommodated a last minute change in our financing needs. The only thing I feel a little bit disappointed about is that we did mention several times that one motivation for replacement in the Master was the amount of street noise we deal with and he never commented one way or another, but now that the windows are in we've found no improvement in noise. It makes me wonder if we needed to go to triple pane there or something, but it wasn't ever mentioned. But as much as anything, that's a product of me not addressing the issue directly and sticking to it until I had a solution to our issue.
Emailing the office with questions throughout the process was simple. They processed the financing quickly with Enerbank who have also been great to work with thus far. The office was quick to respond to all my questions. Overall the experience was quite positive. We love how the new windows look and function, especially the safety features and energy efficiency. We can already feel a difference and know our utility bills are going to improve. This was absolutely a worthwhile investment in our home.
These guys were great! We love our new door and Joe and his installation team worked really hard to make sure it was installed before it got too late so we would stay nice and toasty in our home. I might add they are extremely knowledgable and know what they are doing and not once did i feel like i was being "sold".
Great sales representative. Gave me a good price on a sliding glass door. Can't wait for the installation. The doors are out quite a ways. But they have been great. Highly recommended.
Replaced a sliding door. New one is much better quality and better locking systems. Installers were very courteous and respectful of property. They cleaned up job site when finished.
HomeStar just replaced our old sliding glass doors and all of the windows on the front of our house. The full experience from purchase to install was flawless, even pleasant :). We talked to many windows sales people before selecting HomeStar and were impressed with the sales, estimate and final measurement process, and the installers were professional, fast, clean, and communicated throughout the removal and install. Highly recommend!
After losing several months under contract with another local window company that was unable to complete our home window replacement project, we were feeling very discouraged. Not only did we still desperately need new windows but the warm season was quickly coming to a close and we were facing a long, cold winter with failing windows. We requested several new estimates and while cost was certainly a consideration, an honest company that stood behind their product and kept their word was most important to us. Based on these criteria, we selected HomeStar for our window replacement project. The owner, Dave, was very responsive and kept us apprised throughout the ordering and manufacturing process. The installation team did a great job handling some particularly difficult windows with professionalism all while respecting our home. When an unexpected challenge arised, they worked with us to ensure the issue was addressed and the job was completed properly. Upon completion, they cleaned up any remaining mess and explained in detail the functions of our new windows. We are very happy with our new windows which have made such an impact on our home. If you're looking for competively-priced window replacements and a company that operates with integrity, I would recommend giving Dave at HomeStar a call.
Dave from HomeStar was wonderful to work with. We were able to stay within our budget even though some of our windows were so old they required additional work. Installation was quick, thorough, and they cleaned up everything before leaving. Now, not only do we have new, energy-efficient windows, but we've discovered our street noise is much less! We're very happy.
I bought two new exterior doors including professional installation, the crew did a great job with the doors. Unfortunately after the crew left I noticed the wrong hinges and hardware were on the doors. I called HomeStar and they verified the manufacture sent the wrong ones with the doors and were happy to help get those replaced. HomeStar made it right by replacing the hardware and making everything work just like the original install. I want to thank the installers for taking the time to change out the hardware and adjusting the doors to perfection.
I would highly recommend them to anyone looking to replace their doors, completive prices, good installation and they care about making it right if problems come up. Thanks HomeStar!
HomeStar just completed installing a window for us and did a fine job. However, the installers were not vaccinated for COVID-19 nor were they masked. I contacted the company and suggested that measures be taken to prevent such a situation from reoccurring. The owner phoned us soon after and expressed his promise to have his workers mask if that was the desire of the customer. I applaud him for this step and trust that his employees will follow through with his request.
My husband and I are repeat customers of HomeStar for good reasons: Excellent customer service (prompt and super communication every step of the way), solid product quality and value (competitive priced--even to our benefit), and installers were efficient and respectful of us and our home and left everything so clean! 👍
Last year we comparison shopped for a garden window, patio door w/mini-blinds and 4 bedroom windows using ads from a local magazine. HomeStar was our third stop and we looked no further. We were greeted and after listening to what we needed, referred to the owner Dave -- he was personable and knowledgeable, answering our questions and telling us pros and cons of products and showing us samples in the showroom. We liked that he represented local, reputable suppliers so he could offer great warranties and guarantees for products and service. Dave made an appointment to measure and give us estimate, offered payment options and schedule installation. Everything went smoothly!!!
This year our rental property needed major upgrades -- we went straight to Dave and he helped us replace 11 windows and an old French door got changed to a mini-blind patio door (cause we truly enjoy the one we got). Dave was sensitive to our timing that all this get done before new renters moved in within 3 weeks. Joseph did an awesome job installing everything including taking down and rehanging some shutters (I think he took pity on me cause I'm "mechanically challenged" 😂 -- Thank You Joseph!!!)
Everything went smoothly -- we highly recommend HomeStar for your next window/door project.
Jason did an outstanding job installing our Provia custom craft door in Dec of 2020. As always Dave and his team were excellent. I would highly recommend Homestar anytime.
Dave and his crew of installers are excellent in all areas of the process. We had 8 windows and 1 slider installed 8/9/17. My wife and I couldn't be happier with the work. Milgard windows changed our whole home look and feel.
Had an awesome experience with HomeStar Windows & Doors -- from the initial estimate (which came in lower than any other bid) to completion of the project. The whole team is great to work with, and they do quality work. I had two windows installed where windows didn't previously exist, and they were able to get the space opened up and windows installed within a day. Incredible. I couldn't be happier with how everything turned out. Thank you!
Like most people this year, we decided to get some home improvements done. Homestar came out to do an estimate for us on our 11 windows. While talking with Spencer, I mentioned that is love to have our big kitchen window turned into a sliding door. He promptly said that they could to it. And they did. When I emailed with questions or updates they promptly replied, except for the email I sent concerning the gentleman that measured our windows without a mask on. I truly wished I had asked him to put one on, but I assumed it was policy considering the world's crisis right now.
Anywho, Joseph came out with an assistant and they replaced all of our 10 windows and cut down and out in the sliding door in one day. Which was not expected at all. It was amazing. They were both friendly and had to put up with us moving about the house and needing to leave at one point. They also took back two screens to fix that were slightly damaged to fix and bring back. No extra charge.
One thing I'd like to suggest for future projects like ours. It would have been great if they had been able to put up tarps in our kitchen to help with brick and drywall dust flying into every nook and cranny in the house. We're still trying to get it all cleaned up. It's such a fine dust.
Thank you for such great work and friendly service. Everyone that has seen the windows jave asked who we went through. Hopefully you'll have a lot more work next year.
Robert and Max are excellent installers. The were professional, punctual, and courteous.
Integrity and honor are important factors for me as a customer and Dave and his team were fantastic from start to finish. HomeStar really has the customer experience dialed in, appointments were on time, commitments were kept, and integrity of their products is high on their list.
I was originally going to use another company that I saw in the Hometown Values ad book that comes in your mail. My biggest recommendation to anyone is Do Not Sign anything on the first visit, ensure you sit down with all your potential companies first and then make a decision.
I made the mistake of signing a one page document with the other company that had the tiniest message saying I had 3 business days from the day I signed to change my mind and if it happened to be over a Saturday that day counted too. And if I wanted/needed to cancel in that timeline I would have to take a lot of steps (the word notary is used). I was lucky to get out of that contract but it was not without some hurtful comments by text from their salesman.
Like I mentioned HomeStar has integrity and honor that you may not come across using other companies. Their windows are Amazing and pricing was Great too!
Definitely give them a chance if you are looking at window companies!
We had a great experience with Homestar. Dave is a pleasure to work with and was very helpful. He was willing to work with us on the price and we are very happy with what we paid, for the quality we got. We replaced all of our basement windows with the Tuscany series and can already feel a huge difference. We are planning on replacing all of the windows in our house and will definitely be using Homestar to do so. We had 15 or so other companies come out and give us bids on windows and Homestar, by far, was the best. They have excellent customer service and an excellent product. When they came out to install the windows, their workers were pleasant and DID NOT smell like cigarettes, which was a huge plus. Having them work at my house was a pleasant experience.
Instalation ran into a few problems at no fault of homestar, which they quickly remedied. They're Instalation crews were professional, polite, honest and courteous. Honestly, it was a real pleasure to work with these guys. I've got my window and door crew for as long as they stay in business.
Rudy and Freedom did an amazing job installing my windows. 10/10 would recommend.
I learned of this company from the Tuesday brochure in the mail. They lived up to all their reviews. Good prices, good service, good installation. An appt was set. We met, discussed the different windows and the order was placed. The windows were ready for installation ahead of schedule. Installation was a breeze! I totally recommend these folks if you are in need of windows. The whole process couldn't have been any better!!
I had a skylight and front pane window installed. excellent work. Now I have sunlight in my hallway. Fair pricing and professional service. I recommend Homestar for your house glass needs.
We love our new french doors we purchased at Homestar. They are beautiful and were installed perfectly! Could not be happier with the entire experience. Dave was so helpful when we sat down with him to decide what kind of door we wanted and the installer was top notch. Wonderful experience!
Robert and Bradley my installers were awesome !!! They were on time , and fast and did a great quality job and I love my new doors !!! They were the best , home star was great to work with !!!
We needed to replace nearly all of the Windows in our house. I made an appoint with Darren to come out give us a bid. He was quick and showed us a number of options that fit our budget. He quickly made arrangements with an installer to take final measurements, and in no time flat our Windows were done. The windows are of great quality and the cold zones are gone from around the window areas. We've even noticed a reduction in noise as well. We even had one window that was scratched, either during transport or during installation. When we notified Darren of the issue there was no haggling over what to do. He immediately said they would get a replacement ordered. Great windows, great service. It was worth every penny.
We had 28 windows and a sliding door replaced through these guys. After getting bids from 3 other companies we chose Homestar because Darren (our salesman) was straight forward, honest, and helped us get exactly what we wanted at a better price than the competition. We have had the windows for 8 months now and have been SO happy with them. The only thing less than perfect about our experience is how easily the screen door was destroyed by our kids, but that's a Milgard issue and they said it's because they use the clear view screens- which true to their name are very transparent hence its quick demise- and so they are softer and pull out of the frame easier. When I called they were very nice about it and arranged to have it replaced free of charge.
I would definitely recommend them.
We had the best experience. It started with needing some updated window coverings (shutters). With the help of their awesome Sales Consultant, Leslie, we were able to really get what we wanted. In the process, we discovered that many of our windows were worn out, very inefficient, and some even dangerous. Without her help, we would have missed a great opportunity to protect our investment. She called Dave (the owner) to give us the best advice and to pick the right windows.
Naturally, we were nervous that we would exceed our budget by getting new windows. (Btw, we had shopped at least three other window companies prior to HomeStar, but due to price, we were never able to make it work for us.) We expected HomeStar to be as competitive as other window companies. We were delighted that their price and terms were better than the rest. We got upgraded windows, better than expected, a great price, and then great service to top it all off.
The day came for the install, their installers were kind, careful, and very skilled. Our old windows went out, new windows went in, and before too long we were enjoying some great benefits we weren't expecting. We installed in late fall. It was pretty cold outside. We noticed two things, right away. First, the house was noticeably warmer. And second, it was waaaay quieter. We really didn't expect it to be that drastic. Our home had the top of the line windows from 1985 and with the new windows, it was like a heaven again. We were amazed by the immediate effect and positive outcomes. They really took care of us. All their staff were very professional and helpful. A deep thank you to Dave, Leslie, Jared and Joe (the window installer crew), Ben (the shutter installer), and all their office staff.
After the windows were in, the shutter installer came in, he was very professional, careful, and attentive to detail. When they were all done, our house was clean, looked like a million bucks, and we couldn't be happier. I really mean this...it was worth the investment and I'm really glad we did this.
Door-to-door salesman came to the house and criticized our windows for being old and less efficient. We thought they were fine, but figured we should at least investigate the cost of new windows, and wanted a second opinion. Imagine our delight when Dave and his son from Homestar came to the house to work out a quote for us, and they declared that our windows were great and they didn't need to be replaced. They inspected all of the windows in the house and even with the window that had clouded up, encouraged us to just replace the glass instead of the entire window. They even spent time teaching us the best ways to get our windows into tip-top shape. What a great feeling to know there are still people more interested in providing the best kind of service and product than in making a buck. Kudos to Dave and his son!
Great quality and service - they’ve supplied and installed most of our windows during our home remodel, and the experience and installers have been great.
I'm so happy with my new windows and the whole process from the beginning to the end. Choosing the correct window, the service, delivery, installation, the walk thru and clean up. The installer were on time and did such a wonderful job.... So pleased!!! I highly recommend this company for anyone buying windows.
I am so happy that I decided to go with Homestar windows. They were able to provide better service and a better price than any other company. When I had a window leak cause by the flashing on my roof they were out there first thing in the morning getting it fixed. Their service is above and beyond expectations. Skip the big box store and do yourself a favor and go here. You will not be disappointed.
Love my new Milgard windows! Home Star did a fantastic job installing them and we've had no issues with them. They installed eight massive windows in a single day, I definitely recommend them to anyone looking to replace their windows.
They redid all the windows in my house and I absolutely loved the service I received.
Exceptional customer service!
I was so impressed with HomeStar Windows and the time spent doing the initial bid and going over options. Very professional, honest, and helpful. The install was quick, clean, and well done. I love my new windows! I will definitely recommend HomeStar Windows to friends. Thanks HomeStar!
EDIT:
The owner reached out to me after seeing my review. He came and visited and apologized for the miscommunication and misunderstanding of the windows I wanted. He’s ordered me different windows and will install them no charge on windows or labor once they arrive. I would do business with them again, and have them in mind for when I replace the remaining windows in a year or so.
I picked this place based on the excellent google reviews and I’m quite frustrated with my experience. My frustrations start with the windows I chose. The owner said they weren’t his favorite bc the track wore down quicker, but I verified that that’s still covered with the lifetime warranty. So I told him I wanted the “double hung windows” he told me previous that they were 250 extra a window and I was okay with that. When writing the order he said he they’re actually 5$ less. Well that’s because he ordered the single hung windows. So after they had Installed 2 of the 3 windows I went to I doe t them and discovered they weren’t what I asked for . I reviewed the order form and they just put in inside codes and such that didn’t tell me at all what kind of windows they ordered. At this point I let them finish the install bc I was frustrated with how long it took. They told me 2-3 hours total for the 3 windows. It was actually 2-3 hours per window. He was at my house installing for almost 6 hours. I had not planned on missing that much work for this. So again a very frustrating experience and I’m not happy. The one window that was ordered correctly does look great.
Robert Williamson and Bradley Gomm were absolutely wonderful. They were able to get my new door and storm door in quickly and without issue. Would definitely got with them again!
Homestar was great, we've had them do work on several family members houses. The windows came in earlier than expected, install was super clean, and they always stand behind their work.
The work was done in a day. Install was scheduled ahead of anticipated date. Everyone is great to work with. The crew was well organized and skilled. I enjoyed having them work here. Costs came in on bid.
I had a great experience with KaiCee at HomeStar and the tech who replaced my window! They were friendly, efficient and even cleaned up after themselves! I will definitely use them again, and would recommend them to anyone needing new windows!
We first bought a patio door from them 2 years ago. Very nice and great price. We went with another company last year for another patio door and for the same price, the HomeStar door was much nicer. This year we bought a picture window and another patio door from HomeStar. We love it. Overall, very good products, great price and great service.
Robert and Bradley were prompt and super efficient. They were informative and did a wonderful job of installing my new entry door. I will use them again in the future.,
Dave worked with us personally on every aspect of the process. Our satisfaction with the windows was his number one priority. Our job was a very large one, and some challenges came up- Dave was right on top of everything and made sure we had a great experience. 5 stars!
This is a wonderful company to work with. We recently replaced 11 windows in a newly purchased 1948 bungalow and the windows look absolutely great. I shopped hard and their price was the most competitive and their service was top notch.
I have had them work for me two different occasions, both times the installation was excellent and fast. Jared is the best hardest worker I have ever seen.
Excellent installation, meticulous attention to detail. Robert and Bradley installed our French doors perfectly. It’s a pleasure working with pros who do the job right.
HomeStar Windows & Doors did a fantastic job of installing our Millgard windows. They were prompt and efficient. I would highly recommend HomeStar for your window needs.
We were "JUST" looking for doors did not expect to go out and buy one. The associate that was working there Christine, who is very helpful and knowledgeable, helped us find what we wanted and so we decided to buy a door and a storm door today.
Great experience from order to installation. Even with our busy workload they were able to accommodate us. Excellent quality of product and installation. Great price and professional and friendly service. Thanks Homestar
We had a million (ish) windows and a patio door installed at our house and they did a great job. Everyone treated us amazingly well and even came back a couple times asfter the job to make sure everything was working okay and was to our satisfaction. Love the product but loved the service we received even more. Thank you so much everyone! :)
Homestar was great to work with! I've had my Milgard windows for two years and they've been great. They are significantly more efficient than my old windows.
I highly recommend Homestar for door installation. We looked at many other companies and felt most comfortable with Homestar from Sales to Installation. It was a great experience and well worth it.
The only thing better than HomeStars prices is David Orgill- the man himself. He was professional, efficient, and answered all questions I had! Thanks for your help, David!
Friendly people that sell quality products and stand behind their work. We're very happy with our windows and the overall experience with Homestar. Thanks!
They were friendly and efficient. Our doors look so great!
I'm very satisfied with the high quality of the product and with the installation work. I'd definitely recommend them to anyone looking for quality windows.
Robert and Max were amazing. Highly recommend. Very professional.
I highly recommend this company for anyone who wants good quality windows. Joseph and JB really did a great job with installing 17 windows at my property.
Support this local business!! Friendly and professional family business from start to finish. We're enjoying our beautiful new windows.
Jared was great to work with as well as the women in the office. Great communication and attention to detail.
Very professional, friendly! I would highly recommend HomeStar Windows & Doors!!
They are professional and I appreciate the work they completed. The patio pet door is great
Super easy company to do business with! On time, good communication, great product! All companies should conduct their business in such a manner!
These guys are the best! They even came out and fixed my floor that got broken, family owned and very trustworthy.
Very professional they were very careful to put in details, fixed any problems they came across with extra cleaning afterwards very efficient explain after how product worked and how to care for it.
The windows they installed look great. They were professional, fast, and cleaned up when they were done. Thanks guys!
Very helpful on ordering a new sliding door with built in pet door.
Everyone was nice and professional and the job was done quick. Had a great experience!!
Robert and max were the most professional Installer’s I’ve ever worked with there work was as perfect as it gets, I will definitely recommend Home star windows and doors to everyone. They are the best for the best price . Thanks guys. Awesome,awesome,awesome!!!!!
We are so happy with our new doors. They have made such a change to our home and what makes it even better is having the installation completed by people that care about their work. Max and Robert were professional and efficient. They took the time to review the details of the doors with us, answer any questions, and the left our home clean and looking great. They took the time to do the installation right and we can feel the difference in working with them. Thanks Homestar!