Reviews of Advanced Window Products. (Window Installation Service) in Salt Lake City (Utah).
Advanced Window Products
3052 S 460 W, Salt Lake City, UT 84115, United States
Description
Information of Advanced Window Products, Window installation service in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Advanced Window Products
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
10 am–3 pm
Reviews of Advanced Window Products
Alison Gardiner
Loved our experience with advanced window products! They made install day a breeze! They replaced 11 windows and were in and out in 2 hours! No mess and no damage to our new paint. The windows look amazing and we are very happy with them. Will recommend to my friends and family!
Larry Hawkins
My experience with Advanced Windows was very positive. The salesman Todd was very knowable and gave us very good information to make a decision of the type of windows that would be best for us. The installer Brad was very thoughtful and explained what he was doing, and answered all our questions. Brad arrived on time and installed our windows much faster then we expected. Brad explained how to care for the windows and how they worked. He did not leave until all concerns were met and all the areas inside and outside our house were clean.
Miquelle Askew
I wish I would have read more reviews before making such a large purchase so I could at least prepare for the hassle of working with Advanced Windows. I ordered my windows in May 2021 and they were very clear about the 4 month back order so that was fine. Windows were installed and 2 were ordered incorrectly and 1 was broken. These were re-ordered and replaced 2 months later. There was then a missing trim piece that I had to call and find out was already in stock which brings us to our last install appointment. 50% of my window openings have some type of gash, most down to the metal framing of my window frame. During my sales appointment I was told all damages except for stucco/brick are covered-not true. After needing to call in 5 different times the manager stated "This happens so often we're unable to help". They did end up agreeing to cover a small amount that should cover the supplies i'll need to fix my walls and pointed out they have a written blanket statement in tiny print they don't cover damages, nothing specific, just damages. Everyone I've worked with directly has been nice, I do wish they could deliver on the 'professional' service. Overall, I have new windows that work as shown in my sales appointment. Disappointed and frustrated with the lack of professional service when I paid $13K for windows and "professional service".
Tyler Weight
Todd was fantastic - he explained everything, especially the length of time it would take to get the instillation.
The quality of the windows is great and it has changed our room completely. We loved them so much, we bought another window in our kitchen.
When the door was installed, the door latch didn’t lock, but they came right back out and fixed it.
brooke
I recently had several windows in my home replaced by Advanced Window Products. I have had great success using them in the past and this experience proved, once again, that they are a great company.
Excellent service and communication through the entire process. The first phone call, the measuring, the in-the-works correspondence, and the final installation. The entire experience was very professional with quality results.
Marshall did a great job on the installation setting my concerns at ease right from the start.
My expectations were exceeded and I would not hesitate to recommend them highly to anyone.
Great job Advanced!
I could not be more pleased with my new windows and the experience with your fine company!
Rick White
We needed the windows replaced in our home and from the initial phone call to installation Advanced Windows has been fantastic. We met with Jeremy and went over all of our options and received our quote. We decided to move forward with the project and Advanced Windows. Kendra was very communicative and helpful with updates to our install date. She has been very helpful throughout the entire process. Don and Patrick came out and installed the windows and kept our house and carpet clean. They did a great job. Everyone was very punctual and communicated very well.
Thank you Advanced Window team!
Dominic Simpson
We had a wonderful experience with Advanced Window Products and I could not any happier with our windows. From sale to install everyone we have worked with has been fantastic. Ken our salesman was very knowledgeable, gave sound advice and I never felt like i was getting "sold". Like everything, we knew our order would be delayed due to supply chain etc. Advanced kept us informed and when the windows were ready, they were installed promptly. Our installers, Dave and Nolan did a phenomenal job, were very polite and timely. We were pleasantly surprised to see how neat and tidy they were, we didn't even have to vacuum anything. They took their time and were very efficient. We have an older home and had original single pane windows. I am so pleased with how much quieter and cozy our house feels. Thank you, glad I don't need windows anymore but would use this company again in a heartbeat.
Eddy Steele
These guys are awesome. Great prices and my new sliding door looks amazing!!! Everyone who came out was very friendly and professional. My home isn’t typical construction so they had to do some custom work to make it look good, and I’m so happy with the work they did. The installer was actually friends with the people who owned my home before me, small lake city. I highly recommend using them for windows and doors.
cindy adams
All I can say is WOW!!! What an amazing team showed up at my house to install my windows. I have been stressed since ordering them and bright and early they showed up to do the job. Brad and his crew work well with each other and they were in and out, left no mess, and it is just delightful to have the new windows. Thanks so much also to Darren for coming out, giving me a bid, and working so well with our crazy schedule!!! Job well done!!!
Jane Hughes
Advanced window products as a company were very professional and easy to work with from their Salesman Ken to the installation with Brad and Justin. They did an amazing job and cleaned up after. I was very impressed with every single person I dealt with at Advanced and would highly recommend them!!! I absolutely love my new windows and my house stays very well Insulated, not like the draft from my old windows!!! I AM VERY SATISFIED!!!
Andrea Coomans
Fantastic service! Very knowledgeable and professional. No pressure sales. I contacted three companies for my replacement window bid for 19 windows. Jeremy was above and beyond better than the other companies, in his knowledge, low pressure sales and just stellar business manner. Everyone that I have had communication with at advanced windows via email, text, phone call or in person, has been exceptional. I also love that you’re local and give back to make a wish foundation. Checks all the boxes. Thank you!
Pedockie_Clan
We chose Advanced Windows for quality, price and warranty. However, we were pleasantly surprised with the customer service. Not only was our salesman, Ken, knowledgeable and friendly, the installation team was clean, careful and courteous. When we had a small issue arise about our sliding glass door lock and back ordered screen door, Advanced sent someone out to resolve it quickly. So, even after the work had been done you don't feel like they leave you hanging and are there to make sure the job is satisfactory. I will and have recommended Advanced to family and friends.
Frank Muir
It took a long time to get my windows after ordering but was worth the wait. I've heard stories that people building their homes are waiting a lot longer. I had a massive amount of windows replaced and the installer (Brad) and my salesman (Rob) was awesome. Rob is even helping me find a windshield for my UTV as I write this. I have no issues as of now with all 23 windows they replaced on a 2 day install. They also did it in 100 degree temps with out losing coolness in the house. The windows are extremely noticeable at their effectiveness over the "rotten windows" I've dealt with for 20 years since house was new. I keep house at same AC settings but feels much cooler than I would have ever expected. I wouldn't go anywhere else.
Yolanda Peterson
I had all 24 windows on my house replaced. Darren was amazing right from the start. He was very responsive to any questions I had & I was kept updated between order & install. Once the windows arrived, the installers were friendly & very respectful of my house. I'm highly satisfied with their work & would highly recommend Darren Lewis if you need any window products.
T Rollins
Ken was great and easy to work with. They replaced one window a year or two again and we liked them enough that we are getting more windows through them. The are a lot faster then other companies that we have looked into who were 8+ months out Advanced was only 12 week out for install and they have great quality windows.
Jerrod Mertz
My wife and I were looking to do some much needed updates to our home and were recommended by a friend to look into Advanced Windows. Once we called to set up an appointment our sales associate came to the house for measurements and to explain the process. Adding the demo of the window material was a nice touch to get a hands on glimpse as to what we were buying.
***Our sales associate was on time, professional, and very courteous.
That was in Oct 2020. Because of the pandemic causing supply issues we didn't get our windows installed until today, which is totally understandable.
The real amazing factor was the installation crew. Jason and Kurt were on time at 0800 ready to go. Both Jason and Kurt were extremely courteous and patient, answering any questions that my wife or I had with the windows and the installation process. Before they began working they also had great foresight to ask that the cars in the driveway be moved so they wouldn't get damaged. They also took the time to go over window maintenance and talked to us before a few windows were installed if there were some hinderances in the way.
***Jason and Kurt were friendly, on time, professional, patient, and very courteous.
Just the experience with the installation crew alone makes me highly recommend Advanced Windows for all your home or business needs.
Braden Rollins
Ken was great to work with. He listened to what I needed to be done and didn't try to oversell. We walked through what windows would be replaced, their cost, and when to expect them to be installed. He was responsive to any further questions I had after our consultation.
The windows are high quality and did what we needed them to do, stop drafts and reduce heat gain from the sun. We've noticed a considerable difference in comfort in the rooms with the new windows.
Jeff Goddard
We used Advanced Window Products to replace all the windows on our home and it turned out wonderful. The team, from sales to installation, were easy to work with and they did a great job. They communicated any delays in production and were easy to work around our schedule. Professional job.
Steve Halligan
Rob was a fantastic salesman. Not your typical give your pitch and push your product. He actually listened to what I wanted and fit his products (and pricing) to my requests. No up sale or "extras" pitch.
Our windows were manufactured and installed ahead of schedule. The office crew communicated often; we were aware of the progress of our project at all times. Noel and his nephew (our installers) were remarkable. They left the inside and outside cleaner than when they arrived.
I would not hesitate to use Advanced Windows in the future.
Teresa Pedockie
After getting quotes from several companies, and reading lots of mixed reviews, we decided on Advanced Windows. I was pleasantly surprised. The sales person was good and the installers were great. Very polite, clean, and accomodating. I work from home and they did the office based off of MY schedule. There was no damage to my house or window sills - I saw that in a few reviews. The installer noticed the sliding glass door handle was damaged, the screen for it was on backorder, and one of our windows was jnstalled backward. They came back only two weeks later and fixed all 3 things at the same time which I loved. The windows look great and I definitely recommend Advanced Windows!
Hayden
Extremely satisfied from start to finish. From their sales representative Ken to their install crew Brock and Clayton, my experience couldn’t have been better. Thank you, Advanced Window Products, for being professional and fulfilling your promise: “You’ll LOVE what you see!”
BOB TAYLOR
I have never been more satisfied with such a large purchase than I am with buying windows from Advanced Window Products. Working with Ken made everything so smooth and easy. He came out to the house for our estimate showed us all our options and explained everything clearly so we had all the information we needed before moving forward. Ken was with us every step of the process which made us feel comfortable and secure with our purchase. Everyone at AWP was so pleasant to work with it was a no brainer where we were buying windows from. On installation day David and his crew were very professional and courteous. They removed old windows and installed new windows in one day and left everything clean, like they weren't even there. If we had to do it all over we would be glad to use AWP again and again. We felt like they genuinely cared about us as customers. Thanks to everyone at AWP we are so satisfied with everything. A+ Service, communication, quality. couldn't ask for a better experience.
Alora Miller
I love my new windows! They have drastically improved the temperature retention in my home.
Yes the wait was long for the windows to be made and delivered, but install was quick and efficient!
A Halt
Ashley and Sierra in the office are amazing, down to earth people! If you need any kind of window ‘needs’, give them a call and they will help you out more than you could ask for! Oh and don’t forget about Allorah!! They are all so well educated in their line of work and will help get you set up with the right products to get the job done above and beyond expectations!
Jeannie Coon
Darren was wonderful to work with, very knowledgeable, friendly and an overall great person and salesman. The installers were quick, precise, knowledgeable and friendly. I would highly recommend this company! Awesome experience from start to finish!
Suzette Kleven
I am so happy with the professional product, installation, and sales of my windows. Brad and Sam were awesome installers. My sales guy was awesome also. I would recommend this company to everyone I know.
Jen Boss
We couldn't be happier with Advanced Windows! Seven years ago Ken came to our first home and replaced all of our windows. I LOVED the double hung, they were so easy to clean! The install was great and they looked so nice. Now, we are in our second home and need new windows in this home too. We called Ken at Advanced and he came right out to help us again. We commend them and their windows 110%! And the sliding door is fantastic and smooth. The installer they sent out, Ben, did great work too! They are always on time and the install is always clean and faster then planned as well. Wonderful windows and a wonderful team. Thanks Ken!
Tj unspeakable home
Darren was my salesman and was very knowledgeable and walked me through all options and I was very surprised with the pricing I was quoted, much lower than all the companies I received quoteS from. I highly recommend Darren and Advanced Windows.
Michael McDermott
Darrin Lewis walked us through the whole process and it was more affordable than we had been previously quoted by other companies. I highly recommend him and his team for your project!
Matthew Rasmussen
I worked with Jeremy on my home's window replacement project. Unlike all of the other bids I was getting, I never once felt pressured or hustled during the sales pitch or after. Advanced Windows lets their product, prices, and service do the talking. I've only just initiated the project with them, so I will update this review after the installation. So far I am very impressed with their service and professionalism.
Deric Munk
Advanced windows updated all of the windows in my house a couple years ago. From the sales to the installation, everyone was informative and great to work with. This reason was why I decided to call them first when looking at getting our French patio doors replaced. We ultimately wanted the internal blinds that they have listed on their site but was told when we called they no longer do that. The sales person assured us they have other options that would help. They scheduled for a home estimate and we waited multiple hours past the appointment time and no one showed up or even called us. This is a huge change from when we worked with in the past. I don't appreciate setting time aside to feel blown off.
T Dayley
The sales person was very good. He worked with our budget and we got a good deal. The installer was very nice and professional. He did a good job, but He left a TON of oil stains on our driveway that we cannot get off. The windows look great, but our driveway looks terrible! UPDATE: The company contacted us and told us they will send someone to clean up the driveway. That's awesome! I'll come update again when it's done. UPDATE: They send a person to power wash our driveway. He was really great and did his very best. We were very pleased that they were so willing to send someone over to fix the problem. We still have one more window (our sliding door) that we weren't quite able to afford that we need to replace. We will for sure be doing that with Advanced Windows when we are able.
sharon starkie
Brad and his coworker arrive on time, worked hard and smoothly removed the old windows and skillfully installed the new windows. At completion Brad asked us to check to be sure we were satisfied. He then showed us how to open and close the windows, the locks, how to take out the windows to clean, how to put them back in the frame, how to remove snd put back the screens. He asked if we had any questions or concerns. We were pleased and surprised how smoothly and quickly the job was done. They clean everything up. The windows look great. The house stays cooler. Purchasing Advanced Windows was the right decision.
Dusty Casey
We were impressed with the entire windows replacement experience. Darren was excellent sales rep., who quoted a reasonable price and made the purchase process easy and comfortable. AWP kept us up to date on the entire process ie...how long we'd have to wait, when the windows were available for install etc...
Justin, the installer, and his crew were friendly, efficient, and thorough.
They cleaned up everything before they left our home.
We are vey happy with our windows and will highly recommend AWP to all our neighbors and friends.
Thank you so much.
The Casey's
Dannielle Malmstrom
Darren was incredible! I felt taken care of and like I got an awesome deal! He took the time to explain the product, my options and to answer my questions. I would highly recommend Advanced Window Products if you're looking to replace the windows & screens in your home!
Cliff Felkins
We had Advanced Window's replaced our entry window. Ken our sale's was fantastic in arranging our replacement. Don and Justin our installers was very professional and service oriented.
They did a fantastic job.
Michelle Blair
Darren Lewis was my salesman at Advanced Windows. I had been needing new windows for years and was overwhelmed on where to start and what to do. He walked me through every detail and made the process so easy. I feel like he went above and beyond what his job entails. He followed up with me throughout the whole process to make sure I heard from the office or installer based on the timeline given. He kept me in the loop on what to expect from the time he came and measured my windows up until they were installed. He even called after to ask how they looked and to make sure I was happy with everything. I would highly recommend Darren and will keep his number for any future needs.
Thank you Darren!!!
Sincerely,
Michelle Blair
Dave Sherman
I recently worked with AWP for new windows. I had no idea how much heat was coming through before. I have southwest facing windows and my AC could barely keep up with all the heat that would enter before. With the new windows, my AC runs much less and actually keep the house cool :) All of the humans I worked with were very professional and efficient at their jobs. I would definitely recommend these guys to all of my friends and family
Debbye Boe
I decided to splurge for the sliding door with the embedded doggie door. I love my new door. Installation went very well, and the cleanup was done quickly. I had a lovely new operational door in a very timely manner.
Tammy Wilson
After we got 3 bids from other window Companies we choose Advanced. They did a Great job on our Window project! Rob our sales guy was honest and upfront with no pressure. Project went smoothly. Thank You !!!!!!!!!!!!,,,plus we received a nice rebate!!!!!!!!!!!!
Shelby Fielden
Could not be more happy with my windows. Todd my salesman, and Garrett my installer were both amazing in helping me. The old home owners had only 2 of the front windows already replaced, and they took great care to match them. You can’t even tell a difference. The wait was a few weeks shorter than expected and the install looks flawless. I would definitely recommend them to anyone looking. Thanks everyone.
Cultured Marble and Flooring Pro's
We moved into a new build a few back and let's just the windows and the air coming in was not what we expected. After talking with Darren he gave us some insight on the difference between new build windows and what they offer. Very happy with the service and quality from and Darren and advanced windows. Highly recommend
Mitchell Cardona
Real review from a real customer. Rob M. Was my sales rep. What a knowledgeable and transparent employee. Ask for him if you want someone you trust in your home. Due to production delays, we waited a while for the windows. But on installation day, and amazing team came out. Justin, Kurt, and Chris were our installation techs. They were polite, professional, and fast. And fast may be an understatement. These guys could install windows with their eyes closed. The price for the windows was reasonable and I will.be working with them in the future and you should too. Save yourself the time and do yourself a favor and just go with advanced. You will not regret it.
Gwen Smith
Great service. Kendra in the office followed up, acting on & answering my questions. Darren in sales took good care of us. Replacing our windows was a big investment- these guys were fair & reliable.
Heather Nava
Ken was extremely helpful and knowledgeable. I'm so impressed with the entire company. They are prompt and informative. Ken knew what i needed and wanted in window replacements. All my questions were answered though I didn't have many because he was so thorough. I love that this company is local and stands behind their products and services. I recommend them 100%. Thank you again!!
Elizabeth Honey
I had new windows installed today and I could not be happier with the finished outcome! I live in an old house built in 1892 and the old windows had the original wood exposed underneath the siding, which was not a pretty site. But after installing the new windows, they also frame up the outside so that nothing is exposed and it gives it a more esthetically pleasing look, which is so much nicer! The windows themselves are so cool including a pop out on the lower pane for easy cleaning and super durable flex screens that pop in and out with ease. They are such an upgrade from what I had! Thank you to Janetha for getting me a speedy quote and as fast as possible lead times and thank you to Justin and Kurt for a seamless install. They quoted me 3 hours and were done with a few minutes to spare and left everything better then they found it. Really respectful, friendly guys! I would recommend this company to anyone! Thanks again!
Angela Green
I am not one who usually writes a review but after I got my windows installed today I knew I needed to. From the first time I met with my salesman Darren to the end of my installation with Brock they were very professional, nice, and made sure I knew what was going on every step of the way. I would highly recommend them to anyone needing new windows!
Kris Gaerte
Rob is awesome to work with. He is very knowledgeable about the products they carry. I purchased siding from him. And I absolutely love what they did for me. This company is so great to deal with. Very responsive. More than happy to address any concerns and fast to resolve any problem that may arise. I highly recommend Rob and Advanced Window Products.
Dru Green
I’d like to reply to your comment Katie Dunlap about Advanced Windows and your sales person Darren. I had the opposite experience with this company and Darren.
Darren came out to my house and was amazing to work with, he was nice and very knowledgeable about his product. We signed with him after comparing many other companies windows and estimates. While we signed he explained there was a 3 day cancellation policy that allowed me to change my mind. 6 days later Covid hit our lives and I was let go from my job, I called Darren and even after my cancellation time was past he let me out of my contract and was so professional and understanding about the situation that once I got another job a month later I called him and told him I was ready again for my order. I have my new windows in now and was very happy with my install and the product I was given. This company was great to work with and Darren was an amazing salesman.
To be honest I question your complaint because if you only thought the paper you signed was only an estimate then how do you explain the down payment you have to pay once you sign with them? Whether it’s was a cash deal or you financed your job, you have to give them the go ahead with your down payment or information to finance. Sounds like you are one of those keyboard warriors who like to just complain.
Either way I would refer Darren and Advanced Windows to any of my friends or family!
Mr. Green
Vicki Tolman
We had an entire house of windows replaced. 24 windows and not small! Our salesman Rob was very helpful with explaining the differences in windows and helping us select the right kind of windows. The staff at Advanced Window Products kept us informed along the way during the production period. When it came to installation, WOW, what a great crew. Justin, Chris and the rest of the crew where fast but very efficient. We would HIGHLY recommend using Advanced Window Products.
Tim Strebel
Over the past 20 years we have replaced all of our inferior windows with great quality Advanced Windows. We just finished ordering two sets of their sliding glass doors to replace the French doors that we have had. We appreciate their workmanship and their guarantees. Ken J. has been our salesperson each time which shows the faith he has in their products.
Cheryl Thomas
I just had 10 new windows installed from Advanced and they look amazing. The installers, Justin and his team were amazing! They were so polite, answered all my questions and were fast and efficient. I was more than impressed with their work ethic. And everything was cleaned up when they left. Thank you!
Tyler Gledhill
My wife had decided she wanted new windows and set up an appointment with a window company. We sat through the presentation and she was impressed enough she wanted to purchase then. After discussing we decided to do some research. I sat through 2 other presentations (over 2 hours each) and then I was contacted by Advanced Windows who said they could send someone out the next day. Rob Mower arrived the next day, discussed the construction of window, glass, and all the things the others had in about 30 min. He gave me a price and told me to complete my research and contact him if it is something we wanted to move forward with. The next day I met with one other company and the decision was easy. The presentation was straight forward, easy to understand, not an over sale or "Up Sale" involved and when comparing apple to apples on windows the price was considerably better. I thank Rob for making the choice easy. Hopefully the install is as seamless.
Carlos Ambriz
Ken our sell guy was awesome to work with he knows his product his not pushy his on top of any questions concerns ⭐️⭐️⭐️⭐️⭐️
We will use him again on other projects for sure this one was our own home and we loved the product
Price ✔️
Quality ✔️
Product ✔️
Timely ✔️
Thank you Ken
Melanie Rogers
We recently had Advanced Windows install their replacement windows in our home. We couldn't be happier with our beautiful new windows and the excellent service we received from beginning to end. Todd Peters came to our home and explained the product to us. We were impressed with the price, quality, and lifetime warranty. He was friendly, personable, and knowledgeable. They have a streamlined system for measuring, production, and installation, and it went like clockwork. The windows were ready to be installed on schedule and the installers showed up on time, got right to work, stayed on task, and finished ahead of schedule. Justin and Chris were our installers and we were very happy with their work. I had a lot of questions about the process and they patiently answered them all. It is a pretty cool process. We are highly satisfied with our windows and the customer service we received and would recommend Advanced Window Products to anyone looking for reasonably priced, quality replacement windows.
Amber Briggs
Darren was awesome!!! He is super friendly, funny and down to earth. From the moment I spoke with him on the phone, I knew I would most likely be going with Advanced Windows simply based on the interaction I had with him. I’ve been in the customer service industry for years and I’m a HUGE advocate for treating customers like you would a friend and he did just that. Welcoming him into my home felt like I was welcoming in someone I’ve known for years. We were able to talk like friends and I never once felt like I was being pushed into going with Advanced Windows or pressured into buying anything we didn’t want or need. He answered all the questions I had and educated me on everything there was to know about windows. I signed the contract with Advanced Windows that day and cancelled another company’s quote appointment because it just felt right. I’m SO excited to get our new windows installed and so grateful that Darren was the guy to help me. He definitely secured me as a lifetime customer.
Dana Halverson
We had all new windows replaced in our home this summer. Everyone from the salesperson Rob, to the installers and the customer service in the office have all been so helpful. We knew in advance that the windows would take about 2 months to make and they were. But once ready did not take long to have them installed in one day. We love our new windows and would highly recommend.
Maren Larkin
I just had a whole lot of windows replaced. I like the windows, the new screens are really slick. The guys who did the work - they worked together well, were amiable, and removed the old and installed the new windows successfully. A few things that could be improved on...1. when a crowbar is used to remove the old window - how about putting something between it and my drywall so my drywall isn't cracked and dented? I now have many things which need to be patched and painted. 2. several things were left that shouldn't have been, that I had to clean up - and my deck should have been vacuumed - old caulk and debris is all over. Unfortunately for me it was windy and now everything is covered in a layer of dust - not something you can control, but it adds to my workload. 3. I just think you should have pride in your work, as a company ( I am not trying to be hard on my installers - I think as a company these are things which should be important to the company), and have a policy of removing the stickers and leaving the windows freshly washed. I have new windows, and I'm happy about that, but I am also left overwhelmed with the amount of clean-up and damage left for me to repair.
Trent Jacobson
I needed an estimate to compare to a competitor's bid very quickly. Darren worked with me in the timeframe needed to get me a quote that was a much better value than the competition and he did not know who the competition was or the cost. When he did come to the house, he made great suggestions, corrected his estimate, and was very informative without being pushy. We can't wait for the windows to be installed.
Jennifer Maier Van Duren
Edited: I have been trying to get a replacement screen for a window since May 5th, 22. Was told 4 weeks. I followed up on June 22 and the order was never found (again!). June 23, 2022 received a message that it would be 2 weeks. Followed up July 14, 2022, was told I'd get a call back and nothing. Horrible communication, no matter how nice the person I speak to is.
The reason we used this company is because the previous owners had used them for all but 5 of the windows, so we decided it would be easier to stick with the same company.
Our sales rep missed the first appointment because he scheduled it for 4:00am instead of 4:00pm? Which was not a great impression.
We signed the contract and gave a down payment on April 26, 2021. It was a 10 week time-frame. They measured the windows on May 13, 2021. I heard nothing and called them 14 weeks later (in the middle of August) asking for a status update. I was told then that it was actually a 16 week time-frame. So I am again disappointed in their communication. So I finally receive a call on September 7th to schedule an install and on September 13, 2021, 4 windows and a patio door were installed.
The install went smoothly, the installers were courteous, clean, and efficient. However, my kitchen window came without a screen, which was noted by the installers. They told us it would be FedExed to us. I informed the sales rep and he stated he would check, but I never heard anything. So on September 29, 2021 I called them to check the status. They (apparently) could not find a request for a screen so had to put in another request and it could take 3-4 weeks. November 1, 2021 we finally received a screen and now have to install it ourselves.
If communication is important to you, I would suggest looking elsewhere. Communication is key to me when I hand someone around $4,000.00.
But the windows do not leak and work as described, so they get an average review.
Yvette Newton
Craig and his whole team go above and beyond. They are professional, thorough and always on time. Their windows are manufactured here in Utah and they are of the highest quality! I highly recommend this business!
Jan B
All of the employees were great to work with, Jeremy in sales, Kendra in the office, Brad and Justin and the rest of the install crew were amazing to watch, and the nicest guys in the state. Janet and Terry
Jon Jacobsen
We are very happy with our new windows. Todd was great to work with. He gave a great estimate and timeline for delivery. The installation was very quick and professional. The windows are very easy to open and close and seal very well to keep out the cold and noise from outside. Would highly recommend Todd and Advanced Windows.
Katie Call
Advanced Window Products was absolutely wonderful from start to finish. Darin came out and gave us our estimate. He was respectful of our budget and answered all our questions about the difference in window options, financing, and different rebates available. It took 5 weeks between ordering and the installation. Chris and Trent came and installed our windows. They worked quickly and efficiently. They cleaned up after themselves and made sure the window looked great! I'm very impressed with Advanced and would recommend them any day.
Janetha Benson
Advanced Windows did all the windows in my home. I have noticed lower utility bills and a more comfortable climate in all rooms of my home. I also had a pet door installed in my French door, which has been a game changer for me, as a dog owner. I love that the products are manufactured locally, and that there is a lifetime warranty.
Melody Breeze
We used this company to do all of our upstairs windows and had such a good experience that we had their Sales rep Ken come back to help us get our downstairs windows replaced . We have love their product and the installation was professional and clean.
Dale Cherrington
We couldn’t be more pleased with our interaction with the personnel at Advanced Windows. From the salesman (Todd) to the two installers John & Dale. Both installers arrived on time gave us an advance call to let us know they were on the way. The installation was excellent especially the wrap they installed around our front windows.
When the job was done everything was cleaned up. They also knew their products and were excellent representatives of their company. They also were very careful to observe social distance with the virus guidelines.
Very pleased with all 12 windows.
Sharon Garfield
Darren was such a pleasure to work with, he is professional and very knowledgable. He explained and communicated everything well, is efficient and overall a great guy. I would highly recommend Darren and Advanced Windows, it was a great experience working with them.
David Turner
We looked at a handful of window companies, and we ultimately determined that advanced window was the easy first choice.
When we first started looking, Rob, the salesman, can to our house, gave a short, but great demo, looked at our current setup, and gave us an accurate quote, within about 20 minutes. It was extremely convenient and easy to follow.
Setting up the appointments were easy, and they were great about working around our schedule.
When the installers came, they were quick but very efficient. Even though we kept watching them from time to time (just through curiosity) and asking them questions, they were patient with us and had actual conversations with us. They were very congenial and maintained a happy disposition.
The prices were very comparable, and cheaper in most cases, to other companies. Overall, we're very happy with the entire process and won't hesitate to recommend them to friends and family.
Kemp Creations
Darren is such a pleasure to work with! Very knowledgeable, friendly, and quick to respond. We had quotes with various companies and the customer service with Advanced was by far the best! It’s wonderful to be able to support the local economy as well!
Dub Shawhan
I had them install 28 windows, around 8 years ago, the installation and the windows have been very good! I was looking to do more windows and possibly a sliding glass door? I called a number of times no one has bothered to get back with me! They must be very busy I understand, I just would of liked a call back for a possible returning customer.
Madi
Our windows took longer to arrive due to warehouse shut downs after the wildfires last year, however the office was very prompt in updating us on the status of things and making sure we were informed at all times. Brett and Trent were our installers and they were so awesome! They arrived on time and and did fantastic work. They were polite and friendly.
We had some unforseen complications with the sliding door installation and they handled everything very professionally. I highly recommend this company.
Gavin Hunter
We replaced 13 windows and added wraps to a total of 16 so we never have to paint or repair again. We are extremely happy with the process and the windows and our install guy, Justin, was fantastic and made sure all was as expected. Would absolutely hire them again but the windows have a lifetime warranty so I guess I’ll never get to buy from them again unless I move... :)
Lyn Steiner
All of the people I dealt with at Advanced Windows were very nice and helpful, from Billy as the initial sales contact, Matt who took final measurements, and then Jason and Curt who did the installation. All of them were very respectful and Jason and Curt were very attentive to keeping their work area clean and leaving no trace. I felt like I got a good price for the 21 windows and 1 sliding door we ordered. Their build/install time line was toward the end of their 6-8 week estimate which worked out okay with the progress of our home addition. I noticed a slightly "darker" atmosphere in the rooms after the windows were installed. I assume it's the tint or effect of the double pane glass. Time will tell if there is any measurable energy savings, but as for right now, we love the look and feel of the new windows. Their functions (sliding & lifting) are so smooth and nice, it's hard to believe we put up with the old ones for so long. My father used Advanced, now I have used them too. I'm sure there are other excellent windows out there, but I can't speak to those. I certainly would recommend Advanced, since they were pretty competitive and easy to do business with.
Paige Rasmussen
We had a great experience with them. Todd was great to work with and was always available when we had questions or needed something. The installation crew was very professional, quick, and cleaned up after themselves. The windows changed the whole look of our house. They look great!
Derrick Larsen
The Sales Manager Todd Peters was great to work with. His communication was direct and prompt. He allowed us to move at our own pace. The installation team did a great job getting the windows installed promptly and professionally. They kept things clean for the most part and were able to do it in less than a day and a half! Their windows are amazing. The best I've seen in the market with a .22U double pane window that will qualify for the Thermwise window rebate! Their warranty is excellent and transferable. All in all it was a great experience for the decent price! Thanks!
Whitney Jorgensen
We were new to the window replacement world, and after having several bids and different quotes my husband reached out to Advanced Window Products. Rob Mower called my husband right back on a Saturday and provided him with instant information. We quickly came home and looked at their website which was very well put together with some great information. Rob came to our home the following Monday and was on time and quick with the entire presentation and was just an all around great guy. We quickly signed up and put a 50% deposit down and cannot wait for the 12 weeks we were quoted for all new 17 windows. Hopefully that installation process will go just as great as what Rob has done and told us up to this point.
Chase Carter
I want to say thank you to Rob and Advanced Windows!! My wife and I were dreading dealing with our house renovation and adding new windows, but Rob was great to work with. He wasn't pushy and allowed us to make the best decision for us and our situation. The install was quick and painless. Thank you Advanced!!!!!!!
Carly Bingham
We had Advanced windows come out two years ago and replace three windows. I was so impressed with them and their windows have held up great. We recently had them come out and replace 6 more windows. Rob is our salesman and is professional yet not pushy. Brad did the install and showed me a couple things along the way to assure me things were looking great. Highly recommend this company!
janice grow
Great customer service. Justin and Clayton did a fabulous job of installing our windows. They worked so hard, and we are so pleased. Thanks guys. We are so excited to have new windows. We would highly recommend Advanced Windows. They've been great!
Shaun Jackson
Rob was great to work with. We had a few different companies come out and the price was close but Rob came with examples and demonstrations of their window. Also this was the only company that we spoke with that met the criteria for the Dominion Energy Rebate, so in the long run this should save us money. Looking forward to the installation.
Shantel Bjornn
We have been shopping around for windows for some time, so we had been through all the sales pitches and had become quite skeptical and calloused to the window industry. A friend of ours had their windows done last year through Advanced Window Products and was very happy with the result, so we decided to give them a call. Because we mentioned who referred us, they sent us the same representative who helped our friends. Honestly, Jeremy was such a breath of fresh air! He was super knowledgeable and helped talk us through our options...even steering us away from more expensive options we thought we wanted, since he knew they were not going to be the best for our situation. He even walked us through how to fill out our rebate forms for after our windows are installed! We are so incredibly grateful for Jeremy and would recommend him to anyone! We haven’t had the windows installed yet, so we will update when that happens, but if the rest of the team is like Jeremy, we know we will be well taken care of!
Ken Lindway
We had an overall wonderful experience working with our salesman Ken Jankowski, Amanda and the office staff, and installers John and Dale.
They exceeded our expectations in every way!
We interviewed about 5 or 6 other companies and got bids and Advanced Windows' price was right in line with what we were willing to pay ( better than most others )and the window product has met the quality we were hoping for.
On top of all that, the installers were very professional and removed and replaced our windows on schedule and with great care.
Calls to the office were handled promptly and courteously. We couldn't be happier with our windows and wanted to let everyone know we made the right choice. Thanks to Advanced Windows for a job well done!
Ken and Doris L.
Now it is almost a year and a half after our windows were installed and we are still super pleased with our windows and the service we continue to receive. Every time the least little thing that comes up we make a call and the service department handles our problem promptly and at no cost to us. Unbelievable !!! Your company is the best! We couldn't have made a better choice and continue to let everyone we talk to know about our experience.
Thanks again, Ken & Doris L.
Drew Shumway
Just had my new windows installed and they look great! Really looking forward to the noise reduction, energy savings, and the view through new windows. Todd Peters was my salesman and I really appreciated his work. He explained the product and its benefits, listened to my questions, and provided helpful insight. Regarding cost, he got me a fair price and really made the process simple. Install crew worked quickly and carefully and did a great job! All of this is well worth the money spent. I'd definitely recommend Todd and Advanced windows if you are in the market.
Bryson Taylor
Darren was a pleasure to work with and was really knowledgeable. He cut us a discount from the original quote and made sure we were informed as to the advantages and design elements of our windows, as well as the strengths of their company. The windows seem like they were really well-built construction. I like that the sellers of the windows were also the manufacturers of the windows. Great team to work with and they were easy enough to schedule. Would do business with them again in the future.
Jenial Shakib
Advanced windows is the most professional company I have ever encountered. Darren, the sales representative was both likable & professional. The windows (35 of them) were installed on time & they are beautiful. The installers ( Juan & his colleague, sorry I don’t remember his name) were amazing. The second story windows were large and difficult but they installed them without a hitch. I recommend this company without hesitation. They deliver more than promised in service & quality.
Jennifer Webster
Darren is great to work with. He arranged our consultation visit quickly, did not try to up-sell us and was very friendly and knowledgeable. He explained everything clearly so there were no surprises. Our windows are not yet installed but I feel confident that we will be happy with them.
Jessica Yeates
Just put a deposit down to replace all of the windows and the patio door in our sunroom. Jeremy was great to work with. He came by the house within a few days of my call and we finalized the contract quickly. He was prompt, professional, and masked up. Haven’t had anything installed yet, but so far the process has been great!
LAURA PRIDDY
Ken is amazing. We just placed our window order and are pending install. After getting many quotes from different companies I felt most comfortable working with Ken. He was enthusiastic, knew his stuff, and put me at ease.
Better yet the windows are made in utah, and seem like the best deal for the price.
Matt Bolduc
Todd was great to work with, and is extremely knowledgeable about the products! We have absolutely loved the change in view the new sliding door brought to our house, not to mention the better functionality and comfort! We can’t even believe how much more efficient the new glass is. It’s truly amazing that the outside temperature doesn’t bleed through anymore! Advanced’s team was extremely responsive, and a pleasure to work with!
Matt Ferrin
Rob the sales rep was great to work with very informative and kept it simple and was very helpful. Jamie would call us every week to make sure that the next step of the process was being taken care of she was very friendly and made everything hassle free. Steve and Don our techs did an outstanding job and were very professional and made sure that we did not have any unanswered questions before starting and made sure we took the time to check all windows before they were done. We did ten windows and they were done in one day. Lindsay was also very friendly in following up to make sure that everything was satisfactory. I honestly cannot imagine a better place to get windows from or a better team to work with.
Karen Wright
I replaced some of my windows with Advanced Windows a few years ago and decided it was time to replace the rest of the windows on my home so I contacted my sales person Ken. He was quick to respond and came out and gave me a quote to finish my home's windows. He is very professional and took good care of my needs to order my window's. I would recommend Advanced Windows if you're looking at replacing your windows.
jackson millet
In 2010 we had 13 new windows installed in our home upstairs. We love them, they are easy to clean and the quality is excellent.
Now in fall of 2016 we have ordered 5 new windows for our downstairs which will make new windows all around.
The installation in 2010 was done efficiently and now the ordering and measuring part of the last 5 windows has been completed. We are looking forward to having them installed the first part of December.
Our salesman, Ken, has been friendly, on time, efficient and thorough.
We give him top marks.
Shawn Hart
We just recently had almost all of our windows replaced through these guys and I'm really impressed with them in every respect. The sales guy, Ken, was easy to work with and considerate of our particular needs and unique windows. He didn't pressure us at all and was willing to negotiate the price when we got a second bid from another company.
The installers (Marshall and crew) were really polite and professional and did an excellent job. The windows look great, and make a huge difference in the comfort of our older 1950s home.
Even though they weren't the cheapest option, I'm very happy that we went with Advanced Window Products.
Thomas Cavanaugh
I priced around and felt Advanced by far had the better price and quality. The price was so good that I did all 14 windows instead of the 10 I had originally planned. The salesman was punctual and friendly he explained things well. The same with the installers. They were on time and worked quickly very nice people. I would strongly recommend them.
Marcy Ev
I have been looking for some time now for a window replacement company. Our windows are original to the house and it's just that time. Jeremy came out to take a look and provide us with the quote. He was amazing! He was not pushy at all, didn't give me a big sales pitch, or any other BS to get our business. He was honest and sincere about what we does. He told us up front that due to the pandemic, it would take a little longer than normal. I really appreciated that he was realistic with us and didn't sugar coat anything. He explained the differences between the types of windows and what everything meant. He went over their pricing specials only after we said we wanted to go ahead because he didn't want us to feel that he was trying to push us or hook us in with it. Awesome! We are very impressed with just the quoting process we had with Jeremy. I don't think I have ever had one that was that easy and comfortable lol. We are excited for the rest of the process and for the new beautiful windows!! Thanks guys
Bisket Stone
Jeremy was amazing to work with, came in, had samples and gave me a quote for basement windows. He was professional and knowledgeable when it came to windows. I had called a couple other window companies, they weren't very professional and did the hard sell. I had one that asked me if I was able to make the final decision on the purchase, what is it 1940? It wasn't the price nor the quality of the windows that may me (all by myself) decide on Advance it was Jeremy.
Mike Oliver
I was nervous about going through the process of getting new windows, but after Ken's first visit to show us the window option those nerves disappeared. He was amazing to work with. He gave us a fair estimate, explained the rebate, and the entire process, from the measurement to the final install, went just how he explained to us it would. The installers were very professional and did a very good job. They even went out of their way to to finish one room completely, so my cats had a place to hide. The day after the install Ken gave me a call to see how everything went, and if I was happy with the install. I will definitely recommend using Advanced Window Products to all of my friends and family in need of new windows. Thanks again!
Susan Jessen
Ken came in, I told him to just give me a bid, no sales pitches, no meeting prices, short and simple, and he did! He brought a few tools to show us how great the windows were and we were sold. He was a very nice guy. The windows came sooner than expected, and that was a nice surprise. Usually it takes longer to get home improvements done. The installers were quick and efficient, showed us how they worked, asked if we had any questions, then went on their merry way. They were very nice!
Thanks,
Susan Jessen
Sheri Wohler
I remodeled a house to get it ready to put on the market. Received several bids for new windows for the entire house. Two factors were important to me (1) Price and (2) Date of Installation. They delivered on both. Pricing was by far the best I received. Windows were installed on the day that they promised. The installers were excellent. Professional, fast, and cleaned up their mess so I didn't have to. Timing was important as I had other contractors lined up after the windows were installed. The house went on the market on the day that I planned. The house is so much quieter now. I would highly recommend Advanced Windows.
Troy Rosser
Its All in the Name!
Advanced Window Products is way ahead of their competition. During our free consultation with Rob Mower, we learned how great of a company Advanced Windows Products is. They offer superior and unique products that truly keep the extreme temperatures outside while keeping inside the house nice and cozy. In addition to that, all their products come with a lifetime warranty! Therefore, if anything happens to the windows such a gas leakage between the two window panels and/or a window that does not open smoothly is covered. Going with Advance Window Products is by far one of the smartest investments you can make for your home.
Angela Alvey
After researching three other window companies, we finally decided to go with Advanced Window Products. One of the main reasons is, we were so impressed with Rob when he came out to discuss with us their product.
He was so informative, personable, and great at suggesting what would look good with our style of home. Once our installation day was scheduled, Marshall and Rory came on time and were efficient and conscientious about cleaning up each day. Because windows are expensive, it took us a long time to make the decision to replace all the windows in our home, but now we wished we had done it sooner. The windows are beautiful! Our home is so much warmer, and an added benefit that we didn't think about is how quiet our home is now. We no longer hear the cars driving by on the street outside. We are so grateful for Advanced Windows. One of the best home decisions we've made so far.
Marcus Murdock
Advanced Window Products is an awesome company. They replaced our front window with little to no mess and it looks great. The installers were courteous and efficient with their work. I'd use them again in a heartbeat!
jj Man
Advance Windows rocks love my new windows I recommend this to anyone looking for a high-quality window at a great rate
David Gladwell
Windows delivered on time and installed by competent and attentive installers. The windows meet every expectation. We were pleasantly surprised at how the ultra violet treatment and energy reducing features let in plenty of light yet significantly blocks heat from the sun. We were also pleased to note the increased noise reduction from outside due to the superior quality of the windows. Ken was very knowledgeable explaining the advanced features of the windows and was gracious in following up to make sure the installation went well. We highly recommend these windows to everyone.
Lilly Leiran
During the whole process from the initial call, to the quote, to the measurements, to the installation, to financing Advanced Windows staff was so helpful and professional! They also had the best price (by far) of any of the window companies I contacted, the quality of the product is amazing, and I love that they manufacture the windows in Utah in an environmentally friendly facility! If I ever need windows again, Advanced will be my first call!
Aspiring Adventure (Aspiring Adventure)
So far the sales experience has been really nice. The salesman wasnt pushy and simply educated us on the material and options. Then gave us a quote and plenty of time to think about it and get other quotes from other companies. I will update after install.
P Dykhuizen
I had talked with 3 other window companies before deciding on Advanced Windows. Advanced had exactly what I was looking for and a price I could afford. I couldn't be happier.
My salesman, Rob has been very helpful and my installer Chris did a beautiful job installing.
Thanks to all the Advanced Window Team!
Kaden Schick
We needed a new puppy door for our new home. I was referred to this company from a friend, and I was not disappointed. Darren was very professional and got the job done quickly. I will definitely be using them in the future.
jude c
Great service! Professional. Great customer service. I got windows way before the promised date. Always kept you informed of the timeline
Maria Giforos
Great experience with Advanced Windows. The installers worked quickly and cleaned up everything. The windows have been wonderful this winter keeping the cold air out and the warm air in. We are very happy with our windows and just ordered 3 more to be in installed this spring. Our salesman Ken was great to work with too.
Clint Davis
Advanced Windows delivered outstanding service and product. Darren the Salesman was very knowledgeable and friendly as was the gentleman who came out to measure our windows. Both made sure that we were taken care of and explained everything. The Installation crew was top notched and did an amazing job. If ever someone needed windows my wife and I would definitely recommend Advanced Windows.
Matthew Martinez
Jeremy was awesome and did an amazing job at getting us the best product for a great price. I will definitely be referring my friends to Advanced.
S “Starky”
We had a great experience with Ken. He explain the process how we were going to get the windows, how many weeks, but also that it was a Utah base business. The installation went smoothly the workers did a great job and asked us if we had any questions. Very friendly. It has been a week since we had our new windows and we have notice how cooler it feels inside the our home. I recommend Advanced Window Products for your windows.
Lori McEntire
Replaced all the windows in our home. Darren answered all our questions and has been very helpful. Two of the new windows were cracked sometime before installation. We are waiting for those to be repaired but the staff has been reassuring that things are ordered and will be repaired in a timely manner. Installation was quick and installers were very friendly.
Dennis Neuteboom
If you are just thinking about or have decided to get new windows please give Ken and the people at Advanced Windows a call. You owe it to yourself to at least let them come and bid on your project.
As for prices they were very competitive if not better than the other companies I had bid on our project. Ken took the time to show us the product and took the time to answer our many questions. The installers (The Dave's) were great to work with and did a fantastic job. The whole installation took about 6 hours. And last but not least the product itself is everything they said it would be. We had 11 windows and a new sliding glass door installed and could not be happier with them and the whole process.
Bottom line - If you like prompt, professional people to work with, a great price and a fantastic product give them a call. We did and could not be happier.
Michael Kennedy
The ladies in the front office were awesome! Had a one off project that no one else could help with and they got it taken care of for me! Thanks again!
Dana Rogers
We have had a great experience with our windows. We have now had them for a year, and it was amazing to see the difference in the internal temperature of our house in winter, and especially in the summer. Our utility bills have gone down, and our house is simply more comfortable. Our experience with Advanced Window Products and Ken, our sales contact, has been excellent. Thank you!
Nathan Brown
This is the second time we have used Advanced and could not be happier with the quality of the windows, the responsiveness of the entire team, and their professionalism. We got several estimates. The cost difference was negligible when you consider all you get from Advanced. We would use them again, but we have already replaced all the windows in our home.
christina walker
Not sure why you would have any negative reviews! Salesman was very professional and thorough and asked all of my questions and brought in several samples and was very thorough in figuring out what would look and work best but also not break the bank. The manufacturing and installing of the windows took less time than what I was quoted and the install was taken care of by two friendly men in less than a day. These windows are not only beautiful especially in comparison to the awful single pane aluminum ones I had but they are already making a difference on indoor temperature and keeping outside sounds, outside!
Thanks for the great service, will highly recommend!
Greg Fowers
When I bought my house the windows were old and broken. They had moisture in the old double panes. They were a mess. I had to replace the windows immediately. I called Advanced Windows and was lucky to have Ken help me solve my window problem. The replacement widows are fantastic. They were quick and efficient and completed the work on time. Then when I decided to add a new window Ken helped me find the right window size for my project and was able to work with my contractors schedule so I didn't have a hole in my wall waiting for the window to arrive. I am highly satisfied!
Katie Higgins
I had been looking for windows for quite some time when finally one of the windows in my home blew out, landing on the roof. I knew it could not wait another
After receiving several bids from other companies, Advanced Window Products gave me the best price for the most custom made windows. So I chose Advanced to replace all ten of my windows as well as my sliding glass patio door. Best decision ever!
This company is worth more than five stars. From start to finish, this experience was amazing. Craig and his staff treated me like I was their most important customer, and I love, love, love my beautiful windows. Each step was perfectly executed, and I was very impressed with their attention to detail, from the measuring each window multiple times, to ensuring the cleansliness of my home while they were installing the new windows.
The feel of my home was completely different after my new windows were installed, and the noise from the busy street behind my home was gone. I am happy everytime I look at them.
Advanced Window Products is the best- there are lots of companies and products to choose from, complete with "too good to be true" promises and pricing. Advanced Window Products will give you a high quality product at an amazing price.
Sincerely,
Katie Higgins
West Jordan City, Utah 84081
Camille Camacho
We love our new windows! Our experience with Advanced Windows was excellent from start to finish! We enjoyed working with Todd and the installers were great too! They exceeded our expectations. Very quality product with reasonable pricing. I highly recommend Advanced Windows!
Jenny Hamson
We had quotes from five other companies before we went with Advanced. They had the best quality windows, pricing, warranties, and rebates. They replaced all of our upstairs windows and they look awesome! We had some really cold weather when they were put in so some of the caulking cracked. We called them and they came back and recaulked without a problem. We will definitely be using them again!
IAM 1918
Purchased several windows from Todd 5 years ago. They are excellent, high quality windows. The installers were great to work with too. Liked them so much that we purchased 7 more today to complete our window replacement program. Our neighbors liked our windows so much that they had Advanced Window Products replace all their old windows as well. Thanks Todd, Carl H.
Donald Edwards
Darren was my sales rep and he was awesome in scheduling our consultation and quote. He came to the house after my wife and I got home from work and he was professional and funny. He explained the process, told us what to expect from our new windows, and helped us out with a Veterans discount. The quote was much lower than we expected!! They scheduled a lead paint test for me because my house is older. Originally we were told that installation was 6-8 weeks out. They called and were able to schedule us 3 weeks out so we didn't have to wait so long. Chris was my installer and he was courteous, professional and a fellow Marine! Small world! Installation took less than a day for all 6 windows I had replaced and we couldn't be happier. Thanks to the Advanced Windows team for making our experience a great one!! 10/10 would definitely recommend!!
Brenda Petersen
We had Darren give us a quote to replace all of the windows in our home. We liked him right off and he was very pleasant to work with. Darren was very helpful to us in explaining the ins and outs of the product offered. He also was very helpful in getting us a fair price. No one enjoys paying to replace windows, but I feel the price was very fair for the quality of product being sold. I will update this review when the windows are installed.
Kristina Murphy
We have had a great experience working with Ken with Advance windows. He has been so helpful and quick to answer questions and concerns. We love our windows and it makes such a difference in our home. We get a lot of compliments on how beautiful they look. The screens can be a little tricky from what I am told they have updated them recently.
David Edwards
I had an amazing experience with Advanced Windows. My new windows look great and were significantly cheaper than a quote I received from a big box store for the exact same windows! Their customer service was what really stood out to me though, it was outstanding...we had a small issue after installation and spoke with Janetha. As soon as I made them aware of it they responded immediately with a plan to resolve the issue and took care of everything. A+
Michael Giersch
Love the pet door in my sliding glass patio door. Dogs love it and has made letting them in an out so easy! Highly recommend this product and Advanced Window.
Jessie Bytheway
Advanced did a great job with our windows. The installers weren't able to get all the windows installed in one day because of a snowstorm. However, they worked hard to come back within a week to finish the install. Very friendly and respectful . We love our new windows! 4 starts because they did leave a little bit of a mess .I'm not sure that could have been avoided with the weather like it was though.
Richard Murray
Just installed. Sales person was great, installer was personable and professional. Having some trouble getting responses to fixing a window that didn't work. Biggest issue has been the contractors they use for Stucco. I'd recommend finding your own and sourcing elsewhere. The coordination between the two is poor, promises made about how the project would flow have not been kept, and the stucco group has not shown up on days that they've promised. Including not showing up on days they had confirmed earlier that day. Instead of a 1-2 day project that they sell, it's going on a week.
Duley Braza
The windows leaked, but Advanced did come out a week later and re-caulked the leaky windows. Most of the screens sag, leaving an inch gap at the top. I was told that it'll take time for them to form properly, 2 years later and the screens still have an inch gap. The staff don't mask, at least the ones I've seen. I doubt I'd recommend them to a friend. The windows are ok, but that's a product that you could get at other window companies.
Ben Blacker
I am a licensed architect in the state of Utah and a project manager over many remodel and new construction jobs at The U. I receive bids all the time from suppliers and contractors. When it came to replacing windows in my home, I went out for bids and had 5 companies come out. Ken with advanced was by far the least aggressive and seemed most honest. They had by far the best bid by thousands. Matt did a great job with the installation. Took his time. Manufacturing and installation deadlines were met. They even followed up after install. Highly recommend.
Brian Beck
Ken was great to work with, He was very helpful and made sure everything went smoothly. The installation crew was very professional and easy to work with too. There was a small problem with one of the windows, David (the Installer) took the window back to the shop, fixed it and had in reinstalled the next day. I am very happy with Advanced Windows!
James Hager
Advanced Windows is a great company to work with, and Ken is a top notch professional! We have worked with him on two houses, and would gladly work with him again! Highly recommended!
Leticia Ambriz
Ken is an awesome person we will definitely share with our friends our new friend for windows
William Lowder
Todd was our second quote and we signed the contract with him at the same visit. The tech measure came two weeks later, and the windows were installed two weeks later. Everything was like clockwork. The install crew was friendly and got the job done in one day. They cleaned everything and everything is beautiful! We are very happy with Advanced Window Products.
Cory Christensen
Windows are great, and the whole process was quite streamlined. Everyone we dealt with was professional and helpful. Justin and Nick, the guys that actually installed the windows, were absolutely great to work with us. They were very professional and competent. I would highly recommend Advanced Window Products to anyone.
Paula Fluehe
I had a great experience with this company! Ken did an amazing and through job explaining all the energy efficiency aspects of these windows as well as letting us know about rebates available to us. They were here when they arranged to be here, the installation staff was friendly, knowledgeable, professional and even cleaned up the work areas! After the installation Ken helped me organize all the things I would need to process the rebates! If peace of mind is important call this company!
Terry Broadbent
Darren explained the window manufacturing and installation processes. He answered our questions. The quoted price was lower than all competing bids.
We replaced 17 windows. Installation occurred on schedule. John and Dale, the installers, are very congenial. They removed the old windows and installed the new very efficiently and quickly. It took less than two days.
Our windows look great. We are pleased with the the entire process. We definitely recommend Advanced Window Products for the quality of the product and the installation.
Janice Petersen
I am so impressed with Advanced Windows. They have been replacing my existing windows over a period of years. I had Darren come and give me an estimate on a few more windows I needed replaced last summer and was so impressed with him. Darren is just the nicest, most professional person I have ever had the pleasure to work with. He has treated me with the utmost care and respect. There are not many people like him left in the world. He has bent over backwards to make sure all my window needs have been met. He always answers his phone and gets back with you. I needed another window replaced recently and called him again to see if he could make it work. I continue to do business with Advanced Windows because of him. I also would refer anyone to do business with Advanced Windows and I have no reservation doing so. Their windows are wonderful and above all Darren is wonderful. Customer service is a lost art and most companies do a very poor job of it. Darren's customer service has been superior and I would highly recommend him to anyone.
Tyler Hickok
We loved Advanced Windows. We had them do a sliding door for us a few years back and now they are replacing all our windows. They are well constructed sturdy windows! They are very professional to work with without being overbearing or pushy. Ask for Ken! He is so easy to work with.
Ted Twogood
Ken Jankowski was my Salesman. I had heard commercials for Advanced windows and as a Realtor for over 17 years I see what type of windows fail over just a few years that the newer and most of the large builders use. CHEAP! I wanted quality windows with a warranty against a failed seal, or blemishes and that looked good and solid.
Ken showed me the windows, and explained his lifetime warranty..... I have used the warranty twice.... No issues no hassle. They came out and fixed a scraped piece of vinyl. Also after the installation the screen guy said that one of the screens was not right.... I didn't see it but he did and the next week installed a new one.
I cannot say enough good things about this company. THanks for being so honest and professional in every step of the way.
Elizabeth N
I have had my windows for a week and I am so happy. I needed 10 windows replaced and am very satisfied with everything. The installer was a genuinely nice man and customer service has been excellent. I will do business with them again and recommend them to everyone.
MICHAEL CRESSLER
Great experience all around from purchase to installation. Low pressure sales and he actually advised when not to add in certain types of doors. The installation crew was awesome and incredibly fast. The best part for me was they obviously had a new guy on the crew who had tons of questions. One of the Sr installers was patient with him and helped him learn as they were putting in a big complex window.
Trenton Prestwich
Justin and crew did great, love the new windows.
Emily Hickok
Advanced Window Products were amazing to work with! Not only were they professional, on time, and efficient, but they made me feel comfortable and helped explain the whole process to me! The quality of the window is amazing and we could tell a difference instantly after it was installed. We will definitely be using them again in the future!
Liz Gardner
I cannot express enough how happy I am with Advanced Window!! We didn't know it at the time how difficult the installation of our patio door would be. There were unforeseen issues that they could have easily walked away from or dropped in our lap to correct before installing the door. Matt, our installer, stuck it out and made sure that we have a properly install door that will last a life time. I couldn't be more happy!!!
Price was great.
Communication was a little lacking, I did feel like I had to nag a little.
Customer Service and Care... just flat out AMAZING!!!!
I will use Advanced Window in the future and happily recommend them to anyone!!
John Audd
We are very happy with our window purchase from Advanced. Our salesman Ken was on time, very courteous and knowledgeable. We ended up having a baby the morning of the scheduled install, and due to great communication the install went ahead as planned and we arrived home to beautiful new windows with no disruption to our time with our precious newborn.
Christine L
I am beyond thrilled with my new windows. Everything happened on schedule or even a bit ahead of schedule, the workers were all really professional and took care to keep my house clean during the process. I can't believe how fast they replaced all the windows in my house. And, the best part was the wrapping around the outside trim and window sills. My 100+ year old house had crumbling window sills but now they are nicely wrapped and look fantastic. I can't say enough good things about my experience. The only negative is that the salesman was telling me that I'd be eligible for a nice rebate from the utility companies for getting new windows. But in actuality, the windows they sold me weren't even eligible because the window rating isn't high enough.
Laura Jones
We have had our windows for 10 1/2 years and have never had a problem with them. They keep out drafts and open and close easily. We are using them for installing egress windows now and they still have the same professional business as they did 10 years ago. I highly recommend them.
tee winn
Darren knows how to treat his clients with respect and he will go to bat for them to get them a fair price for window replacements. We were sold on his level of commitment and willingness to follow up.
We are looking forward to getting our windows installed (hopefully in January '18). I'm confident that the installers will also do a great job and what's reassuring is that the windows and service are warrantied (even accidental breakage) for the duration of the homeowner and is also transferable to the next homeowner.
Hopefully we can follow up with a long term review after having the windows for an extended amount of time.
*UPDATE 01-29-18*
After waiting patiently, we finally got our windows installed and it was well worth the wait. There was a couple of hick-ups during the journey, however I have to say that AWP have gone above and beyond in their customer satisfaction to get the job done! Kudo's to Dave and his install team as well as Tracy for taking the time to re-assure us that they will get the job done. We feel that every member on the AWP family have been professional, courteous and approachable throughout. They have me as a customer for life and our decision to go with AWP was the right choice. AWP will be the 'go to' recommendation when friends/family are in the market for replacement windows.
Jared P
We are really pleased with our overall experience we had with Advanced Windows. Ken was great to work with and did a great job educating us on what would be best for our home. They were affordable and the install crew was nice, professional, and cleaned up thoroughly.
Carrie Gause
Advanced windows replaced most of our windows 10+ years ago.. they have honored their guarantee throughout the years. We had the rest of our windows recently replaced, again, they continued to be a great experience! Ken, John and the phone staff were polite and professional. Thank You Advanced
Heather Aldridge
Jeremy was amazing! He communicate with me to make sure that I understood the cost of these windows and these products. He put me at ease with the price of all of these windows in our home. I appreciated his honestly and services very much.
Kevin Cruise
Updated review:
After playing phone tag with Ken, we were able to setup a time for a quote. Product looks great and Ken is a nice salesman. After a little hiccup at the beginning with communication, I was happy to see them work so hard to make an appointment to give a bid. I will more than likely be purchasing windows through them. As mentioned, their product looks great and they look to have many benefits when buying through them. Ken even explained the process of wrapping the original wood exterior so there would be no need to paint and maintain (house is an old ‘50s style with original wood and brick exterior). I did appreciate him taking the time to explain that process.
Thanks for the work on reaching out and fitting in a time to swing by to bid out these old, wood windows.
Well, I was ready to buy windows and placed an inquiry on their website. Received a call the next business day, even got a text message. I missed the call because I was in meetings for work. I even replied to the text message. I called back the next day and haven’t heard back. I suppose they must have enough business since they clearly don’t want mine
TL TL
We researched window companies for several years and had a few "salespeople" come into our home. We always felt pressured to buy and the costs were always astronomical. We called Advanced Windows and Ken Jankowski stopped by. He was very professional, not pushy, and did a great job showing us their product. We immediately trusted him and knew we found our guy and the windows for our home. This past winter was so much warmer in our home and we are so happy we purchased from AWP. If you're on the fence with your window purchase, look no further than this company. The install was flawless, the product is incredible, and their professionalism is second to none. Highly recommend their service - you won't be sorry!
vicky rodriguez
David and his crew installed 5 more windows for us. They did an excellent job and we were very happy with the install. We have now had a total of 21 windows installed by Advanced. Rob Mower was our sales rep each time. Our home is completely done now. Thank you!
Scott Morrison
Have worked with Ken and Advanced Window Products on two projects. Both completed professionally and timely. Sales was a consultative, no pressure experience and installation on this latest project of 10 windows and a sliding door was completed in less than a day with friendly installers. Love the new features of their products. Thanks guys!
Bruce Cockrell
Darren is very professional and knowledgeable. He took his time to educate us about all of our window options and was never pushy. We appreciated his insight, advice and thoroughness. We talked to several window companies but Darren and Advanced struck just the right balance.
Lisa Draper
We've only had our windows for a couple of weeks. Ken was great to work with though and was super nice. They came a little later than what we were told, but we weren't necessarily in a rush, so that didn't affect us. The guys were quick and efficient. No broken glass or anything of that sort to have to worry about cleaning up. For the price, these windows were well worth it. We had Windows that were early 1900s, so anything would have made a difference, but these have helped reduce how frequent our furnace was turning on. They definitely make the home look far better too. Thank you guys!
Sheila Peterson
I had Advanced Windows replace all my upstairs windows one and one-half years ago. I was so pleased with the ease of operation, especially when it came to cleaning the outside of the windows (because I didn't have to go outside to do it), that I had them come again this summer and replace the downstairs ones. And not only are the windows great but the employees that did the work, on both occasions, were wonderful. They were courteous, professional and the clean up was excellent. A great experience.
Laurie VanderDoes
I had a great experience. I had a time crunch problem and Advanced Window Products went the extra mile to expedite my order. They made the deadline I had with three days to spare. The installation crew was amazing. They were fast, cleaned up after themselves and did a lot of extra work to get my basement windows installed, including removing and re-installing all of the locking window well covers. I'm a happy customer! Thanks guys!
Barbara Robbins
I had a wonderful experience with Advanced Windows. We had them do our upstairs windows a number of years ago and now it was time for the basement windows...which I might add had rusted terribly. Ken came out and looked at them and then called two colleagues. He sent them photos and got their input as to a solution to the problem. We decided on a plan that I was pleased with and wrote up the contract. I could not believe my eyes when I saw the installed windows. They looked better than I could even imagine. They installed a wrap to fix the rust situation and make sure everything was waterproof. Advanced Windows is in business to please the customer. They were courteous and went the extra mile to make sure I was pleased with the results.
Nick “Nikolai” Lambert
Darren Lewis was our rep. He called me on his way, he was on time, he was courteous and knowledgeable and answered all my questions, ashe was also familiar with his competitors. Same day bid. I heard good things from a few sources, and so far they have lived up to the hype. I appreciate Darren's honesty and straightforward approach, and everything was scheduled within minutes, so I didn't have to follow up with anything. Everyone at Advanced that he called to schedule or to answer questions was responsive and helpful as well.
Keith Helldoge
Ordered windows in 2016. No problems noted after one year of operation. Darren Lewis was the best sales rep I have encountered in my Utah experience of dealing with vendors while remodeling my residence. The installer was on-time, conscientious as well. Would highly recommend this company. My sales experience was quite pleasant.
Don Smith
When we were ready to replace our old, aluminum framed windows, we listened to presentations from various companies- though the presentations were similar, we were looking for some key elements that we weren't finding. Our last presentation was by Ken from Advanced Window Products. A Utah company- their windows are manufactured in Salt Lake City (for our altitude and climate) and installed by good people who make their homes, buy their groceries, and pay their taxes right here in Utah. A key element for us. Energy efficient, rebate eligible windows? Check. Quality installation? Check. Reasonable waiting period between order and install? Check. Competent and courteous office staff? Check. Lifetime warranty? One more time, check. A solid experience from beginning to end- our windows were installed on time as promised, and they look great. We are thrilled with our purchase and happy about our experience with Advanced Window Products.
C Reader
The remodeling project on my newly purchased home was extensive. In terms of windows alone, I needed 46 new ones in varying shapes and sizes. I called Advanced and spoke with Joe. He came out to measure. He listened to my needs and shared his expertise.
My new windows have now been installed, and I am so happy with the results. The installation crew did a great job, and Joe followed through with me every step of the way. If you need windows or siding, I highly recommend giving Joe a call.
Mark Gleue
WE LOVE OUR NEW WINDOWS! Todd Peters came to our house and showed us all the products, we were not in a position to do the basement (yet) he was fine, did not try any funny games like other window companies did! The installers were clean, on time and did a beautiful job! Advanced windows were, in our opinion the best quality windows we saw, even compared to windows that were 3 times more money!
Doris Lindway
We replaced over 45 windows in our home in 2015. The installers worked professionally, during a very wintery week, to get our windows installed.
We have had incredible service on the continued maintainance of our windows. Ken and the office staff have always been responsive to any questions about how to operate and maintain our windows and screens. I am a clean-window-freek and am extremely happy with all the double hung windows that can easly be cleaned, winter and summer. I would recommend Ken and Advanced windows to anyone. The windows have been a great improvement to our house!
Suzannah Sharp
Great experience. I got a lot of windows done quite a bit cheaper than I expected. They look wonderful. Darren was very informative during the quote and ordering. Justin and Jordan did a great job installing and worked very quickly. Justin's attention to detail was much appreciated. Well done.
Mindy Mason
We have worked with Advanced Windows on multiple occasions now for our primary and secondary home. They are professional, show up on time, offer competitive discounts & pricing, and their windows have worked out great for us. Our sales person was Ken Jankowski who is punctual and provides a quick and thorough estimate. We would recommend their services to anyone looking to have new windows installed.
Ann Catherine Edelman
Loved working with Darren, our sales rep. We met him when we walked into the showroom, he was very knowledgeable about the window products and I was even more impressed with him after he came to look at our home and windows today. We are also getting new siding from Advanced Window Products and I was just as impressed with that sales man, Rob.
Todd Copeland
I had all the windows in my home (about 13) replaced. I felt that Advanced's price was reasonable. I'm sure the cost of the 0% financing was built into the price so don't think it's free. The two people who came out to install the windows were _very_ professional. They were personable, friendly and did a great job in cleaning up after they were done.
However, most windows installed do not close easily. The frames were slightly twisted so I need to push/pull the window to fit the frame when closing. Not a big issue. They failed to caulk around one of the windows. I attempted to obtain some caulk from them but they seemed disinterested and gave me an incorrect color. One of the windows cannot be removed in the summer as it expands and won't clear the frame.
Marissa Burns
We are finishing replacing our windows using Advanced. They replaced some of them a few years ago. Ken is very professional and we like that we are supporting a Utah company. The windows are also the best we could find as well. Would recommend to anyone.
Cindy Crookston
Darren was wonderful, he taught us and educated us about good windows for the state of Utah and about his company advanced window products. He didn’t give her high sales pitch, he was sincere and forthright, and we would recommend him highly to any of our friends and family. Thank you!
Ella Tomlin
I called multiple companies and was impressed by the information Rob was able to tell me over the phone. He was very helpful and eager to help without being pushy. He was helpful in suggesting window ideas and didn't try to update. I'm SOOOOO excited for my upcoming install. 😁 …
Ryan Smith
The salesperson did a great job of explaining the different aspects of the windows. Installation person did a great job on the install. They were also installed in the time frame originally quoted. One small drawback was the explanation of how to get my rebate with Rocky Mountain Power was unclear. The lady in the office took care of my questions on that end and got me squared away. My mom also had Advanced put windows in her rental and had a good experience.
Scott Urban
We replace all our windows in our 2 years ago and loved the entire process. Our two main considerations when buying windows were price and quality. We could not beat the price and the quality of the windows is excellent. They keep the heat out in the summer and only get slightly cool in the winter, which is great for Utah winters. I am only writing this post now because our house settled a little which caused one of our windows to shift. This created a hairline crack in the corner of the window frame on that window. I remembered the lifetime warranty and emailed them. They got back to me promptly, came out and inspected it. Now they are scheduled to come out to replace the frame or whole window if need be. No hassles. The lifetime warranty simply can not be beat. They stand by their product and their warranty.
Sherry Howland
We met Darren at the Home Show and he was great. He came yesterday to give us an estimate on windows and patio door. Very professional and knowledgeable and no pressure. We purchased them yesterday also. I would recommend Advanced Windows to anyone looking to buy or replace windows. Darren was the best. Thank You.. Sherry &Dave
Châu Minh
Very reasonable price and good service. I was given them wrong information of my windshield type because I know nothing about car parts when I made appointment with them on the phone, so they ordered the wrong thing. They just found out when I made it to my appointment. However, they handled it beautifully and quickly order another one for me right away. They finished it in the next 3 hours, which was fast over my expectation. Well done!
Richie Harris
We love our windows. We took our time looking because we had a whole house of windows to replace but Advanced was amazing with their responsiveness, their time, and the quality of their windows. They reduced our heating bill by so much and they are so easy to take in and out to clean.
Sandra Laney
My salesman was Ken Jankowski. I was referred by a co-worker who had a very good experience with the company.
Mr. Jankowski came on a Saturday and gave me a straight forward, no nonsense presentation. He was done in about 45 minutes to get the ball rolling. Within a few days I was contacted to have someone come do exact measurements, and the windows were installed three weeks later.
The gentlemen who installed the windows was Marshall, along with another installer whose name I cannot remember. They arrived within the stated period of time, looked at the job and got started. I am a person who has animals and they were in a designated room; the last to be done. They followed my instructions concerning my pets and all went very well. The installation took about 2 ½ hours and they cleaned up after themselves. Kind, courteous and hard working installers.
I highly recommend Advanced Windows to anyone looking to replace or get new windows installed.
Judy Graf
I could not be happier with the entire experience, from the pleasant receptionist to the installers, all has been great. A special thanks to Todd for the care in choosing what is best for us being in ST George and for being cost effective. Dave and John on install were not only professional but fun to work with. THANK YOU ...i had two goals, noise reduction, our house backs the freeway, after installation i can hardly hear the trucks...and dust, reduction, that we will have to wait ...
sheila merrigan
We received 4 bids all within a few hundred bucks of each other but I chose Advanced mainly because the windows are manufactured here locally and I knew of an employee that worked there many years ago who was treated very well by the owner so I believe it is a honest company.
The installation was my favorite part, Brad and the team worked hard, fast and efficient. They were professional and courteous. I was very impressed at the pride they took in their work. I was here for all the bids except this one, the sales rep and my husband called me and the sales rep said what do I need to do to make this happen today? He said you can come down to the show room and I will show you everything on this day at this time of you sign today. So I told my husband to go ahead. I drove out to the show room on that day at that time for the appointment and he had no idea who I was or why I was there. He said “ well I can’t remember what I say to people I talk to 12 people a day”. He half hearted showed me what I purchased and I left very disappointed and expected the experience to go south from there. HOWEVER, the installers made up for it all and I absolutely love the windows! They are all I dreamed of. (So far)
Kevin Hooper
From Darren the sales rep. Jamie in scheduling, Amanda in the office and David and his install crew I could not be more pleased with my new windows. The install crew came early and stayed late to finish the install (26 windows) in one day. Their professionalism is the best I have found.
Keith South
We have been working with Advanced now for about 4 months. They were nothing but professional. Friendly, knowledgable, and they have worked with us over and above what we expected. There install crew was top notch along with our sales representative. I would recommend them to anyone and we have already contracted them to install our church's windows.
Stephanie Green
Rob was very honest and helpful with the presentation of Windows that Abvance makes. We liked that fact the the price wasn't over inflated and then brought down to make it look like you were getting a super great deal. They just gave you a great deal to begin with. We are excited to have our new Windows installed.
NONA ZUNA
We loved working with rob, he made the process so easy! He was completely understanding of our situation and was very willing to wait until we were ready! He was not pushy at all and was not an average sales men! We have had an amazing experience with advanced windows so far!
kelly bullock
We had a great experience with our windows. We absolutely love our new doggie door. We already feel less draft throughout our home. The installation was fast. John and Dale were efficient and worked well with us. The price was lower than anywhere else we looked.
L Hunsaker
Ken was great to work with! Our installation crew was top notch and did a great job not only installing but cleaning up after. We have been very pleased so far with our windows. We only did three windows and are anxious now to do the rest!
D Harps
OVERVIEW
Although I was initially nervous because of confusion during the sales pitch, I am overall satisfied with my windows two years after they were installed.
SALES
The salesman was pushy and confusing. I felt like he didn't have enough time to answer all of my questions. We had to decide if we wanted to purchase windows during his visit in order to get the price he quoted. If you're interested in comparing the price of other window companies, get those estimates first.
The salesman also said that windows could be installed from the inside and look fine. The man who took more detailed measurements disagreed and helped us determine how to modify our home's genuine rock facade to enable the proper installation.
SERVICE
Almost every call I've made to Advanced Windows has been pleasantly handled. After the sales pitch I still had questions. Their customer service answered each question thoroughly. When our building and permits department determined that a bathroom window that Advanced quoted without tempered glass did need tempered glass, Advanced changed the order. They did not charge us extra because it was their mistake. Within the first year we had some caulk that cracked. They sent a representative to fix it. He left extra caulk that we could use if we had more problems.
INSTALLATION
During the sales pitch, I specified that I wanted installers who would respect my home and would not smoke on our property. John and Dale were requested as installers on our contract. They showed up promptly and led a team to install 23 windows including two large sliding doors and one window that is almost ten feet wide. They were fast, courteous, and competent. I checked the sliding, caulking (inside and out) and frames of every window before they left. Everything was excellent.
The factory sized three of the screens incorrectly. Within two weeks a representative came to fix them.
AESTHETIC
The window color is true to the sample I saw. The frames are have clean lines and don't bug out. I haven't seen any signs of wear or fading. Some of the vinyl corner welds and butt joints could be cleaner or tighter. I have several windows with sliders on both sides of the fixed pane. The cam locks are locked when in the up position on the left and the down position on the right. I wish the locks were in the same position on both sides when locked. The locks aren't visible from the outside.
FUNCTION
Of course these windows seem to keep our house warmer than the old aluminum framed, single paned windows we had before. They slide well, and I don't hear as much traffic as I used to. We have had some condensation and, during -20 F weather, frost on the inside of the glass. The air conditioner doesn't seem to run as much in the summer. We've had the odd problem of a few hornets finding their way into house. It's always by the same two closed windows, and they are trapped behind the curtains. I've wondered if some part of the window isn't sealed as tightly as it should be.
Seth Williams
I had windows installed on August 27th & 28th. The windows are great and my wife and I are very happy with them. The installation left a little bit of a mess, but that is understandable given the nature of their work. The reason for the three star review is that they forgot to manufacture two pieces of trim for two of our windows.
A few weeks ago I had to initiate the call to schedule the installation (as if they had forgotten about it). It is now October 2nd, the day of the install for these two pieces of trim, and I just received a call 2 hours before the scheduled install saying they needed to reschedule. I wish that call could have come the day before as I stayed home from work.
Laura Thatcher
I recommend Advanced Window Products to anyone who needs replacement windows. They are worth the wait! The workers arrived on time, they were congenial, they worked steadily, and they cleaned up after themselves! The windows are beautiful and they open and close smoothly. I am also thankful to the family that referred me to this company.
Craig Anderson
We had our 24 year old original aluminium basement windows replaced. The process was simple, we put 50% down and paid in full upon completion of installation. We even get a rebate back. The install crew was very professional and did a great job. I jumped into my window wells to clean out the pine cones, leaves and debri, but it wasn't necessary for all my windows could have been accessed when they took the old ones out. Our new windows have a finish on them that blocks the suns rays so we are happy we updated. We would recommend Advanced Windows to you for your windows
Jess Dixon
I’m so happy I chose to go with Advanced Window Products! They didn’t try to push expensive windows on me, they got me the windows that I needed for a price that worked for me. They were on time for all of their appointments, the even rushed to get my windows in before the cold weather because I told them I was concerned about having my house open and being cold. The installers were kind and courteous and cleaned up their messes. And when the insurance came back questioning me about upgrading to vinyl instead of fixing my aluminum window Ken was that right there to make sure they had the proper information and to answer their questions. I feel like they really had my back and now a month later I am seeing such a difference in my home and my bills because of my new windows. Thanks Advanced Windows for not just caring about my windows but for caring about me!
Kimberly Henwood
Adavanced Windows did a fantastic job on window replacement in our home, primarily basement windows. The sales bid offered me was exactly what I had asked for, unlike bids I had recieved from some other companies. The salesman was very knowlegable and upfront about all of the costs associated with our window replacement, as well as potential issues with my property. Installation was quick, easy, and effective. The windows themselves are great quality, and have made a significant impact on our homes energy efficiency, and overall value. I hope to soon have all of the remaining windows in my home securely replaced by Advanced Windows.
Barbara Jackson
This is our fourth round using Advanced Windows. They are professional, knowledgeable and very helpful. We appreciate the fact that they let us do a few windows at a time. Ken is always helpful and quick to come. John and Dale are great installers! They are quick, experienced and fun to have around. We will always use Advanced Windows.
Josh Burns
We replaced 1/2 of our windows using Advanced Windows almost two years ago. They have been a big improvement! We are now replacing the other 1/2 using Advanced. Ken is very friendly and knows his stuff. Thank you Advanced!
Denise Allen
Ten years ago Advanced Window Products replaced the windows in the front of our home. Fast forward ten years and we are now replacing the windows in the back of our home. After several estimates, we decided, once again, to go with Advanced because of their great value as well as their wonderful customer service. Ken Jankowski, the same salesman who helped us ten years ago, met with us, gave us a bid and help with any questions we had. Ken was very straight forward and helpful. Thanks Advanced and Ken.
Lorraine Salazar
The communication with this company could be FAR better, once they get the Sale you really don't hear another thing from them. I had to contact them to get my install date and our sales man led us to believe Advanced handled the rebate as well. After a month of not hearing anything else, we- again had to call them just for them to tell us how to do it ourselves. The install crew was great, delivery time frame was alot longer then we were told it would be. All and all I'm glad it's something we don't have to have done again, cause I would go elsewhere- considering the money I spent I would have hoped for much better communication and customer service.
Thomas Noriega
Advanced Window Products did an awesome job installing new windows in one of the properties I have been remodeling. Pricing is great and service is quick, reliable, and high quality. I'd recommend them for anyone's window project, big or small.
David Misrasi
Ken did a fantastic job. Easy to work with he was there when he said he would be there and let us know exactly how long it would be after the windows were order before they could put them in. The installation guys did a great job. And my renters have noticed a significant change in the warmth of the homes.
Melissa Allred
Beautiful windows. I've only had them about a week, but I already notice the difference in keeping the hot air out and cool air in. The installers were very nice and professional. Todd has been very easy to work with and was always willing to schedule around my work schedule.
Joshua Spork
We worked with Rob and his team to get the windows in our house redone. They were quick, tidy and most importantly were the best deal for what we got. Next time we do windows we're definitely calling Rob!
Jami Brown
These guys have been great so far. Rob was awesome and kept things short but always made sure I didn't have any questions. When I wanted to discuss things with my husband he stepped out and gave us some privacy to discuss our finances etc. The tech that came and did the measurements (sorry don't remember his name) was very polite and mindful of our things as he did the measurements, he also made sure I didn't have any questions before he left. I would definitely recommend these guys for any window needs!
Kaitlynd Wagner
Darrin came out to give me a quote and was AMAZING!!! I was recommended to him from my cousin who had her windows done and spoke very highly of every person who came to her house, but Darrin made the biggest impression and I can see why. Great service, was on time, very professional, and gave it to me straight of what is needed in my house - and at a great price! Thanks Darrin!!!
Debbie Edwards
The price and quality of the windows were the best in town. I've noticed a solid 4 degree difference in where I have to keep the thermostat on day one. There was some slight damage to my walls on the installation, but with a 70 year old lath and plaster house it seemed inevitable. They were great with clean up and follow up.
Gayle Cash
My salesman, Rob Mower, was extremely helpful in getting me through the process. It was a big step and a lot of money on a tight budget but he was very patient and helpful in answering any questions I had and seeing the project through to the end result. I am very pleased with the windows. They are truly beautiful. The installers did an excellent job. I anticipated having to do a lot of touchups with paint but there was absolutely nothing I had to do. They look great! Thanks Rob!
Julie Ericksen
This is a great company. I am so happy with Ken. He came over to introduce the windows to me. He was very helpful. John C. was my installer. He is very good. I love the way he cleans up each area after he installs the new windows. I would happily recommend this company to anyone and everyone!
Ed Somerville Jr
Our original 1992 windows were failing. After taking 3 bids, we decided that you get what you pay for and went with Adavanced Window Products. Todd explained the products fully and we couldn't be happier with our new windows! The lifetime "No questions asked" warranty was the deal maker! We had all 18 windows replaced have already noticed a huge difference! Todd recommended that the patio door have enclosed blinds and it's great! 5 Stars!
Jim Graham
Joe Pfleegor was are salesman. He came on time gave me a great deal. Brad and his helper came over bout 6 weeks later and installed the windows. They did a great job. I'm very happy with the professionalism and the quality that Advanced window gave to us. Thanks again
Peter Crookston
They worked with us on price the salesman was informative and listened to what we needed and could afford. And then there's the two installers John and Dale 🙄 what great guys. They put up with me wandering around and dying to help. They showed up on time and worked all day finishing both at the same time what a great pair of guys. I'm so happy with the finished product five stars + would recommend Advanced window hands down. GREAT JOB GUYS 👍
Ella Mendez
Hello,
I contacted 4 window companies for bids to replace 17 windows in
my home. When I called Advanced Windows, Darren promptly set up an
appointment to measure and presented a bid. When he left, he asked me
to call him to review any concerns, " I want to know what it will take to
earn your business."
Today I was ready to go with another company, but I thought I would give
Darren a courtesy call (as I told him I would do so,) to let him know I would
be going with another company. I am so glad I made that call because he asked me if he could get his boss to match a lower verified bid would I be on board with this? Darren promptly came up and we finalized the order.
The biggest factor in my decision was Darren. He was so professional and responsive! He listened to me and was so courtesy.
Oh, and may I say it's nice to know I am getting a superior product also.
Thank you Darren and we are looking forward to the completion of our project.
Renda and Robert Strong
Todd Johnson
We have slowly been replacing the windows in our home as we remodel each area. Advanced Windows has done a stunning job! We noticed instantly the reduced noise from outside and also the heat that would blaze into our bedroom's south facing window! We would recommend this company highly to those looking for replacement windows or new construction!
Linda Johnson
We are replacing 6 windows in our home and Advanced Window sent Ken to do a free estimate for us. He was honest, knowledgeable, and patient with all of my questions. Advanced works with a great glass manufacturer (cardinal) and then make their own frames here in Utah and custom fit them to your house. Their prices are also fairly good. I would recommend calling them!
Janice Oswald
Darrin gave me an estimate. He was on time and very easy to work with. The estimate he gave was right in line with what I was expecting to pay. After his presentation I decided to cancel my estimates with other companies and sign with Advanced Windows. My experience was awesome
Launa Lee Jones
We are replacing our windows in sections. We have been very happy with them. Ken came again today to set up another section. (He even helped me take out the kitchen windows and helped me wash them.)
I would recommend Advanced Windows to anyone in the window market.
Susan Thomas
Darren was such a pleasure to work with. He explained things thoroughly and worked hard to get us the best possible deal on windows. I even had to call him after he left and he turned around and came back to the house to answer my questions. I appreciate his professionalism and look forward to our new windows!
Cheriess Seastrand
Ken was very professional and we never felt pushed. He was very realistic and gave us many options on how to upgrade our windows at a pace that was comfortable for us financially. The new windows look beautiful. We are very happy with Ken and Advanced Window Products
michael gilbert
Love our new windows! Ken was great to work with and very knowledgeable. The installers were friendly and professional. what I thought would be a all day project was only a couple of hours. just do it
Megan Andersen
Advanced Windows were surprisingly lower in cost than Window World. We had both come out to our home. The product was almost identical, but Advanced windows charged significantly less. The install was flawless. We have noticed a huge difference in the warmth of our home in the last two weeks since the install.
Sarah R Bateman
Just met with Darren with Advanced Windows and we had a great meeting. Checked a lot of boxes for me--local company, lifetime warranty, energy wise rating, good BBB rating, etc. As for working with Darren, I found him affable, knowledgeable, respectful, and generally open and willing to find ways to make a big investment work for our family. Thanks a bunch, Darren, for working with me. Looking forward to the new windows.
Sharon Alderman
I met Todd, the agent and salesman, in November and talked about replacing 14 windows and re-siding both the addition to my old, adobe house and the shed out back. I gave him a down payment then. That seemed right because the windows in my house are not standard; in fact, no two are exactly the same size so all had to be custom-made.
The work began in January (2015) with the removal of the old windows and installation of the new ones. Prior to this work, when it was very windy outside there was a breeze in that part of the house even though the windows could no longer be opened. The new windows all open, flip down for washing their outsides (8 of them are on the second floor), have an inert gas sealed between the panes. They look appropriate for my 129 year old house and work so well!
A while later the siding crew arrived to cover the old wooden siding (high levels of lead in the paint) completely on both the house and the shed out back. The work was done by two brothers who worked without ceasing until the job was finished. They clearly knew their job, went right to it and worked very efficiently. There was rotten wood on the shed exterior which is all gone now and replaced with new, solid wood. They even put a sort of flashing at the bottom of the siding to direct water in the future away from both the shed and the addition on the back of the house.
When they finished James came to put up the rain gutters on both the house and the shed. He did a wonderful job which showed me I wish I had had him do the gutters when the roof was replaced some years ago.
I want to mention that all of the workers, two men removing and replacing windows, two men working on the siding (Derek and David) and the man who put up the rain gutters were clean (at least at the start of the day) good workers, and pleasant to have around. I could easily imagine having dinner with any of them. That doesn't always happen!
Stephanie Wilkinson
Darren was very professional and knowledgeable. He showed up on time (early). He was respectful of our time as he introduced Advanced Window Products to us. He discussed many options with us and was not pushy and did not rush us into making a decision. He was up front about the cost and financing and helped us stay within our budget. Darren went the extra mile with his customer service!
Kristin Bouwmeester
Advanced did a fantastic job replacing all our windows. They were on time, professional, and knew exactly what they were doing. We loved working with Ken and he followed through with everything. We love our new windows!!!! Thanks Advanced!!!!
Jackie Ward
This is our second time using Advanced for new windows. Their service is excellent, prices are competitive, installation was quick and we are super pleased with the new windows. They keep our house warmer and we love having all the blinds open now so we can enjoy the sun!
Lee Cassity
Rob Mower came to my home, and was very professional as he accessed our 22 year old windows. He was honest as to which windows needed to be replaced, and open about his opinions on those that didn't need to be replaced. I ended up replacing our sliding glass door, and the two windows on each side. He believe that this will save us long term on our heating expenses on an annual basis. Rob Mower was great... and I will come back when I need to replace the other windows in our home.
Jason Reppart
Darren worked with us while we contemplated quotes from nearly 10 other window companies. We narrowed it down to a final few and went back and forth for several days, asking each provider to answer more questions. At times the other vendors seemed annoyed, but Darren was always happy to answer our questions and address our concerns. Darren obviously believes in his product and we felt he was straight up with us. Darren also did everything he could to work with us and within our budget. In the end, we went to the showroom to see the windows and discuss the last remaining hesitations we had. We left after signing the deal with Advanced and feeling very good about our decision. It came down to the quality of the window, the warranty, and level of service we received and we feel like we made the best choice.
Kyley Day
We needed new windows very badly, we had moisture between our windows, drafts everywhere, broken screens, and aluminum frames that looked old and awful. My windows look AMAZING now! They are easy to open and take out if I need to clean them and they have really changed how my whole home looks, I love it! The best part is how they have a life-time warranty. It really says something about a company when they can stand behind their product. Thanks Advanced Windows!
amy winder
Advanced windows installed my windows in October 2013. Now in January the only difference I notice is that my house stays a little warmer. as for the noise...I honestly think its worse. I purchased my windows through Advanced because they gave me a great price and the salesman and manager really fought for my business. I was looking to find windows that would help with heating and the noise from my neighborhood. As I said before, The heating part of expectations is better than what it was (not was I was hoping for) but the noise part seemed to get worse. I referred my neighbor, they seem to have the same exact issues.
Motch6
As Promised, I am back to change my review. Previously there was some miscommunication that led to some unreasonable install dates.
Everything was resolved and installation was done on time. Although, they told me since I had such a large job (18 windows) that it would take two days to install. I was surprised at first as that was something that wasn't explained to me by sales or anyone else. That didn't bother me, I was simply happy that they were getting them installed on time.
Next, the surprise on install day. They mentioned they had another crew coming out to help and would finish it all in one day! Now, I don't think that is normal so don't get your hopes up, but it was a nice surprise and they did in fact have it done by mid-afternoon! The install crews were very nice and willing to do anything to make sure it was right.
Finally, there was one little glitch in one of the windows and they promptly scheduled the replacement of it!
So far so good! The real test will be this winter! :)
Kip Palmer
We have replaced all the windows in our 1976 rambler. What a difference in our heating and cooling. We see it directly in our lower bills. Ken was great and gave us excellent service. He delivered exactly what he said. The install was great and they left the place clean. Thanks, we are very happy with everything and have referred Ken to our friends and family.
thanks.
Suni Mason
We replaced the windows at both our home and our cabin. The employees at Advanced Window Products were easy to work with, provided clear pricing and were very professional. Installation was quick and we LOVE the finished result!
Karen Heilmann
I had a great experience with Advanced Windows. The entire staff from the salesman "Ken" to the employees measuring and installing the windows were fabulous. They cleaned up as they went and I didn't have a huge mess go clean up....I would recommend Advanced Windows to anyone looking for new windows...Be sure and ask for Ken!!!
LT Johnson
Our windows have been installed for a couple of years now and we couldn't be happier. The installation was very professional, quick and clean. The service after installation has been outstanding. Thanks for a great product and great service.
Missy Ringwood
Ken was knowledgeable, quick and polite. He was able to quickly assess what was needed and provide the cost projection without delay or pressure. This is the second time I’ve had him out to continue replacing the rest of my windows.
Karen Evans
Darren was completely upfront and honest about what to expect. It was a joy visiting with him and learning that Advanced Windows is locally owned and operated and the windows are manufactured here in Utah as well.
The pricing was fair and the timing of all subsequent transactions was perfect.
Dawn Saak
We have had Advanced Window Products help us twice before. They do such great work that we just ordered the rest of the windows for our home.
Heather Colletti
We had an amazing experience. Everyone who worked with us maintained a professional atmosphere and completed the job quickly. All our calls and questions were answered. The windows are beautiful! We highly reccommend Advanced Windows. Wouldn't have it any other way.
Jacob Kodra
Installed all new windows at our home. Windows were great. Service was great. They were clean doing the installation. Definitely would recommend!
Jackie Bippes
Advanced Windows employees showed up on time with a crew ready to work. They removed my old windows and replaced with the new ones in a very short time. The windows look great. The process from estimating to installation was seamless. Thank you Advanced Windows for a stress free window replacement.
Rachel Medina
We loved working with Advanced Window Products. From our first meeting with Ken, to the contact with the office ladies, to our installer Chris everyone was kind and prompt. We choose to work with Advanced because of referrals given to us, and would recommend them from our experience.
Whitney Daw
Justin and Clayton helped replace two windows that had cracked. They were very timely and professional. After they were done, they made sure to clean up and left it cleaner than it was before. Very great service!
Danny Martinez
Todd was great and very educational about the window products they offer! and Dave and his Installation team done a great job! I am very happy with my overall experience with Advanced Window Products!
Brandon Collins
Todd was so helpful and knowledgeable on the phone when I called, and knew exactly what I wanted. He got back to me efficiently and with the right information. Thank you Todd for the great customer service and steering me in the right direction. I would definitely recommend this company. Honest people and a great value.
Tiffany Anderson
Ken from Advanced Window is great to work with! We love our new windows. They look awesome and really update the look of our house.
Karen Williams
Great experience starting with Rob coming to the home the same day I called and then shortly afterward they measured and then shortly after that - the friendly installers. So efficient and quick. I will eventually replace all my windows with Advance Windows.
Joyce Booth
I had a very good experience with Advanced Windows. The entire process was drawn out because I am located in southern Utah. Each step was delayed until they had enough customers to justify traveling this far from Salt Lake City. Even so, I felt they provided services to me as quickly as possible given my location. Every single person I had contact with gave their all to give me a quality customer experience.
Rose Berry
We had bedroom windows done a few years ago. We were at a home show in SLC recently and we decided to have our huge sliding glass door and family room windows replaced. We have been very happy with our windows and our sliding glass door. Our experience with Advanced Windows was great. We would highly recommend them.
Pat Matuz
I recently purchased a glass panel for my sliding glass door that had a doggie door right in the glass. I love it. The installer was kind and efficient, and I am so glad to be rid of the cheap doggie door inserts that don't allow the door to lock and need so much weatherstripping to attempt to keep the cold out! Advanced Window Products has installed windows for me in the past also, and I've been happy with them.
Chad Moore
I was very pleased with my transaction with Advanced Windows. From start to finish their employees were friendly, and professional. The installation when smoothly and quickly, even with what I thought would be a tricky bathroom window. I would recommend this company without hesitation.
Spencer Gordon
John Bozung was a consummate professional. Friendly and helpful from start to finish. I'm only giving a review of Advanced Window Products because of him, but Advanced as a whole was great. John was excellent.
Holly Bird
We had other window companies tell us why there windows are better than the rest. When Darren came to our house, no only did his windows meet and exceed the others, the price was night and day lower. It was refreshing to have someone with Darren's knowledge answer all our questions without feeling any pressure to buy.
Eliza Black
Our previous windows were horrible, anything would have been better, but these windows are amazing. My kids are actually sleeping through the night now, which they didn't because it was cold in their rooms and could hear the cars on the street (and we do it live on a busy street!) It took almost all day to get them installed, but that is because he took care to get it perfect and make it look flawless. I am very pleased with the windows. Thank you Advanced Windows!
George Robinson
My experiance with advanced window products was very good and the workmenship was excellent,well built. the installers did a great job. To my suprise, the two of them replaced 14 windows in 8 hours. I would recommend their products and services anytime.
Jennifer Furniss
Advanced Window Products and Darren are a top notch company! I would highly recommend them to anyone in need of window products. Their windows far out weigh the competition and with a price at far less than half the price, who could go wrong! Do your self a favor and give them a chance to show you what they can do. There is no pressure to buy either!
Trevor Steenblik
We worked with Darren on a second bid. His visit was no pressure and quality product. He did a great job explaining everything to us and resolved all of our concerns. We are very pleased with all our new windows. They showed up and finished everything in one day. Thanks you guys!
Nicole Pezely
Darren was extremely informative and knowledgeable about the windows and company he is representing. We look forward to working with Advanced Window and feel we have chosen the right company.
Cody Cone
Ken was great to work with. We did our main floor and contacted them several years later to do our basement Windows. Professional and courteous. Thanks
Fabiola Luera
It is amazing to have trust on a company, which deliver a high quality product at a great price. Thanks for our windows filter the noise, I'm waiting for the winter and enjoy even more our windows. Thanks to Ken for helping us with the process he make it so easy. Thanks once more and I hope this comment helps you to take a good decision you will not regret.
Mike Lundquist
I must say, that during my tenure of perusing, shopping, and installing windows, AWP has been hands down, bar-none the most helpful, and thorough throughout this experience. You can tell that quality, honesty, and integrity are key axioms in which they choose to due business under. With that said, you have a customer for life. Thank you for all you do AWP!
craig christiansen
Had two big bay front windows replaced 2 years ago and Ken at Advanced Windows did
us such a great job then we called him to come and do more windows. Same great job... Keep up and good work. Would refer them to anyone who needs work
done........
Clancy Black
I have been extremely pleased with Advanced Windows responsivness and service. They have been great at explaining how things work and everyone I have dealt with has gone the extra mile to help me out. Besides excellent service they are very good windows, look nice with great sound and heat insulation.
ToNhu Tran
I wish I could give them a good review. I scheduled an appointment with Billy to be at my house. I came home on time. Billy never showed up or called. Very unprofessional. I have a schedule, job, and life, too.
Edit: They called me the next day to apologize for Billy being unreliable and for not showing up. I rescheduled and Jeremy came right on time and was very polite and professional. He felt very bad about Billy not showing up for the appointment and really took care of our request. Now that's what I call good customer service. Makes you feel like a valuable customer.
connie dula
Advanced windows did a great job replacing all of the windows in my home. Ken Jankowski was great to work with and up front with everything. great workmanship. very freindly professional installers. thanks
Amanda Casey
My windows are fine, several blemishes revealed after I washed them though. The main reason I'm only giving them 3 stars is for the lack of organization, customer service and poor communication the company revealed after working with them. I wouldn't recommend this company after the last mistake they made with their lack of communication. Their office staff is especially lacking in customer service.
Lowell Lyon
Excellent service and installation. The price was lower than expected. The new windows were a challenge due to their unique sizes and positions on our home. They look great and I'm looking forward to the energy efficiency.
D Vest
We had advanced window replace one large aluminum window in the house we just bought since it was the only window that was original and needed to be replaced. We wanted a very energy efficient window because, again due to the size, we would be losing or gaining a lot of heat through it. I called quite a few other window replacement stores and eventually chose advanced because of their customer service, professionalism and knowledge. Other widow companies put me on hold because the rep had to find out what their SHGC was and then again for the U-factor. One wouldn't do it because I only needed one window and another wouldn't give me any information over the phone because they had to send someone to my house to take measurements and THEN they would talk to me. That is not something I'm interested in with little kids who always need something and all I'm trying to do is compare companies. Advanced talked to me on the phone, several times, gave me all the information I was looking for without needing to put me on hold, were kind and patient when they came to get my order. We will be working with them
k b
Advanced Window Products did a fantastic job replacing the 30 year old windows in the basement. They were fast, clean, and even removed a snake from one of the window wells. (Thanks again.) I am super happy with their product and service.
Pam Stagg
From start to finish this was a wonderful experience. Ken treated us with respect, was helpful in explaining everything, worked to meet our specific deadline, and the windows look amazing. We will definitely choose or recommend Advanced Windows again.
Gary Seastrand
I am a huge fan of Advanced Windows. I put a lot of effort into studying the window industry and found that what i purchased from them met all of the criteria I had identified. This is the second time I have used them on a window replacement project. The energy savings is noteworthy. Additionally, these windows have tremendous curb appeal. The employees are prompt and know their stuff. I can recommend them without hesitation. GS
Ruth Bourne
We replaced some windows on the west of our home. It has helped tremendously with keeping the heat out and the cool in in the summer. Ken Jankowski did an amazing job helping us pick out efficient, affordable windows. We will return to Ken for our next window needs. Thanks for a great product!
Teresa Hendrickson
Our installer, Brad, was fabulous. The whole experience was great. We had them do our entire home several years ago and everything is still working well, so naturally we went back to Advanced Windows when we did an addition and needed more! Thank You!
Tom Jacobson
Todd helped us with putting windows in our basement. What a difference! Our basement has much better insulation and we no longer can feel a cold draft in the basement. Todd was fantastic to work with, he described all of the products in detail and gave us a recommendation as to what product would be best for us. I would recommend Todd for any window needs you may have!
Liam Murphy
The window replacement process at my home started out of necessity as there was a leaky, shoddly installed replacement window that was most likely a hasty, mid winter, stop gap, emergency repair.
I determined that I also wanted to replace my patio door along with leaky window. It then became apparent that it would be more economical and aesthetically symmetrical to replace all of the windows in the large, open, main level room of the house.
Aside from the necessity listed above, I primarily decided to replace the windows in my home for energy saving purposes as Advanced Window products are Energy Star Certified.
I've also received multiple complimnts from neighbors about the upgraded asetics of the new windows.
Not only are the windows great, but the patio atrium door that these guys built replaced my stock builder's slidding glass door. They customized it with an over sized, lockable, pet door for our two Newfoundlands! This is a must for K9 owners and a good place to start on a home window/door replacement up grade program.
I've used Advanced Window Products to replace 12 windows and one patio door in two separate install sessions. I will continue to use them to replace the remaining dozen windows in my home.
Great organization.
Highly recomended.
Sarah Scott
We’ve used Advanced Windows for several years and every experience has been great. They’re fast and they do great work. Also, they’re very fast to respond for any needs. Ken Jankowski is wonderful to work with.
Randy Iler
I am very please with the purchase of our new windows from Advanced Wndows Usa! We have notice quite a bit how much cooler our home stays in this extreme heat. I love the quality of the window, they really do keep a home cool and warm in the winter. Every one we have dealt with has been extremely helpful. I have to give special Props to our sales man KEN. He really showed us the reason to purchase these windows just for the savings we will accur. You cant go wrong with purchasing Advanced Window Products.
Angie Ryan
We just had 10 windows replaced and from start to end it was a great experience. Everyone was nice and honest the guys who put the windows in where great nice and fast they picked up the little mess there was. The windows look great and was much needed. Thanks lots Advanced Windows.
Seth Hancey
These guys are great. We’ve used them twice now and they have been very good and comparable on price with others and the windows are awesome. Thanks Ken!
Tammie Brandon
I replaced 12 windows and I was amazed at how quick the whole process was. The two installers showed up on time and worked handily finishing all the work same day. Since I had used them on a previous home, they discounted my price even more, so I was also a fan of the savings!
Kathey Pilati
Darren was very knowledgeable when he met with us about our new Windows. He answered our questions and we felt very happy with our choice of Advanced Windows. We are looking forward to the installation.
David Hovey
We love our windows. Ken is great and our installers were great too. We recommend Advanced Window Products to everyone.
Shaya Lundberg
Ken and the team of installers went above and beyond in so many ways. I am a busy business woman and do not have a lot of time. Ken was not only patient with me but diligent and not at all put off by my crazy schedule. He was also very knowledgeable and even drove the contract to my job to get it expedited faster!
Linda Langevin
The services haven't been done yet. Jeremy came to our home and was really nice and I felt good about him. I am so glad I called Advanced Windows first
Olivia Gochnour
Advanced Window was so great to work with! They were super responsive for me and even texted me back when I asked if the lead test was going to cost me (which it didn't). I also loved how much they respected social distancing and wore masks during COVID. Very professional!
Amy Wilberg
The installers Dale and John were AMAZING!! They took there time and were very attention to detail oriented, which I very much appreciated. They cleaned up there work area great and I am so happy with the way the windows turned out, thankyou advanced windows for sending the best to install my windows!!!
Sherly Coronado
Installation and windows are easy peasy. High quality and they get the job done quickly. But servicing is a pain because of their small staff. Any time you call to ask a question it seems there is only one specific person that can answer it and they always seem to be busy or away from their desk. So then you have to wait for a call back or on hold. At least their staff is friendly, but someone really needs to do some cross training because it's a waste of my time to have to call more than once to get an easy matter resolved. On top of that, they charge a 3% fee if you want to pay with card. Thus, check is definitely the way to go.
Markie Brown
Jeremy came out to my house today for a quote on windows. He was honest and pleasant to talk to. We appreciated his knowledge.
Alecia Hiatt
Ken was amazing. He was not pushy and answered all of our questions. The installers were very professional and courteous. We would definitely recommend Advanced Windows to our friends.
Shae O'Brien
We redid all of the windows in our house with Advanced Windows and I am so glad we did. They were quick and made the process flawless. Our home is so much warmer than it was before. We are big fans of Advanced Windows!
Aaron N
The windows look great despite a hiccup in communication. They made it right which is what matters since things can and do happen. I really appreciate working with Todd and his commitment to solving problems in a professional manner and I would absolutely recommend Advanced Windows.
annette thorpe
my experiance with advanced windows was a five star one ken was very helpfull in every way from start to finnish , and the two instalers were very professional in all they did. they were very friendly and they cleaned up after the job was done. thanks to all......a very good experiance,, annette thorpe
ReNae Call
We love our windows. They are really easy to clean. They made a big difference in the amount of outside noise we hear. We are on our next round doing the basement windows this year. We are pleased with how easy the process is. Thanks Ken!
Mary H. Feotis
I give Advanced Window Products and Joe Pfleegor five stars! Joe is very knowledgeable about the products and goes beyond explaining the benefits of new windows and siding. He also is prompt and DOES return phone calls when I left him a message. He explained what would be the best for our home to give it the best quality and products that would fit our budget and going into detail about the windows and siding. Joe is easy to work with, always polite and understands our situation.
Mary Feotis
Addison Humphrey
Excellent windows, excellent install, excellent warranty. More expensive than others, but personally worth the price for what you get. Only reason for 4 stars is they could have done a little better with cleaning up the glass from the old windows.
Benjamin Doolhoff
I decided to get quotes from 4 companies before choosing. The last two never showed, but compared to the first one, Advanced windows was about 40% less for what seemed to be about the same window. The sales guy of advanced didn't seem like he was trying to sell me as much either. I would recommend them!!!
Shadow Assassin master
The whole process was quick and easy. We looked at their products,picked what we wanted,They came out and measured all the windows and confirmed what we wanted. The appointment was made, They showed up on time and the install went smoothly. They cleaned up afterwards. Everything was excellent.
Russell McCluskey
Advanced windows was professional, efficient, and top quality from the beginning to the end. The windows look great. They were installed very well and they were in and out. Would highly recommend advanced windows to anyone looking to upgrade their windows.
Susan Bowthorpe
Darren made my window purchase so easy for me. From the first contact to get a bid to getting them picked out and quoted and getting my order started. The whole process was smooth and stress free. Darren is awesome!
Ron Stutz
The quality, service and follow up are always outstanding. Having Advanced Windows has made maintenance easier plus our home SO much more attractive. We save money on energy bills too
Cindy Binks
Darren was wonderful to work with very professional. I'm happy I chose Advance Windows and Darren to achieve my window project. Thank you!
Jaimee Mellus
Jeremy Was a great salesman, very professional and helpful. I would highly recommend asking for his services while visiting Advanced Window Products.
Susan Nielson
I am so happy and pleased with the whole process. I first chose your because of your support for Make A Wish and Gephardt approval. Everyone was so nice. The windows are superior, my house is warmer, looks great inside and out. I should have done it sooner . Would highly reccomend to everyone.
Service Utah Water Sports
We had all 19 windows replaced by Advance and have nothing but good things to say about Darren. We have already referred several others to him and this company
Marilyn Whipple
Darrren was very professional and friendly. We loved our experience working with him. The product is amazing. I highly recommend using this company and would recommend Darren every time!!
Brady Taylor
Very professional sales covered everything we needed to know. And the installation crew has awesome really nice and friendly awesome to work with. We also got our windows a couple weeks early too.
Corinne Davis
We had an excellent experience with the purchase and installation of our new door. The sales and installation team were very professional. The door is even better than we imagined. Its very high quality and secure.
Jami Allmendinger
We were very pleased with our window replacement experience. Our windows were done in a very timely manner and the installation was done professionally. Thanks Advanced Windows!
Jim Ingle
I worked with Jeremy on my quote and window project. He was very knowledgeable, professional and quick to respond. Would definitely recommend Advanced Windows to my friends and family.
kristen lafon
Jeremy was kind, professional, and great to work with! We got a great deal, had a good experience, and loved working with a small local business. We are so happy!
B G
Product is good. But, they promise cash for referrals which you'll never see. We gave referrals which used their service and we asked the salesman about our little bonus. Promises were made but nothing came of it. Not very loyal once they get what they want.
Edit 3/20/18: After some back and forth with Janetha we figured out they were sending the check to the wrong location. I haven't got the check yet, but, Janetha has been doing a great job keeping me updated and even responding to my concerns on weekend nights. I'll keep it at 4 stars since the salesman should've noticed this in the first place.
Tyler Norman
Great service. For some reason, the previous 5 glass companies I called for help ignored me, but Advanced Glass got to me within the hour. While they weren't able to work on my specific window issue, Darren went above and beyond to point me in the right direction and referred me to a company that was able to get me the help I needed. Thank you!
Colby Jackson
Jeremy helped replace all the windows in our house and did an amazing job super nice and respectable have nothing but good things to say about him and the company!
Dave Gores
Ken was great to work with. We figured out exactly what I wanted in no time flat - nothing more, nothing less. My kind of sales person!
Monica Orton
We are very excited to have secure, clean, and better sound proof windows with greater temperature control. John and Dale were very congenial and extremely diligent in completing all 13 windows in one long day.
Rich Cox
We were able to get a good product at a reasonable price. We looked into other companies and compared prices and products and felt like we got the best deal. The wait time until installation was really long, otherwise it was a good experience.
Sandra Priedeman
I love my new windows. They keep my home cool in the summer and warm in the winter. Cleaning and upkeep is easy. The entire process was a breeze. Thanks Ken!
Justin Bergman
I had a great experience from start to finish. The salesman Darren was professional and informative, and the installers did a great job, and got it done in the timeframe promised without any complications.
Will definetly recommend to others, thank you!
Darrin Briggs
Todd was helpful in assessing our needs and ensuring that our timeline, budget, preferences, and concerns were all carefully managed. The install was excellent and done professionally and timely. Thanks for a great experience!!
Ryan C.
Advanced Windows installed a dog door for us a couple of years ago and we recently built a new home and had them install another one. We’ve had other dog doors in the past but this is a superior product and I would highly recommend it.
Curtis Hadlock
Ken was so great! The windows are wonderful. They keep out the heat/UV rays. They keep it cool in the summer and keep the heat in during the winter. Our utility bills have gone down. We are very pleased with our windows.
Brian Stevenson
VERY PLEASED! Rob was very good to us! He arrived on time and knew the product well. He was there for any questions throughout our window buying process! Thanks Advance Windows and Rob for taking care of us!
Ashley Lunt
I loved how efficient and friendly they were, they truly make the experience feel personal and like they care about me as a customer and my happiness. I had to have a window replaced because someone drove their car through it. They were prompt and clean, made it look like a car had never even driven through it.
Helen Buzianis
I had new windows about 10 years ago and finally getting my basement windows from Advanced, I especially like that they are made here in Utah. Ken was wonderful to work with and will highly recommend this company.
GNAT **
We have had our windows for 4 years now. They are just as beautiful today as when we bought them. We love the service and the products from Advance Window products!
Mike Rackham
Love it! Todd, Jose, and their team was great! We love the sliding glass pet door. It's exactly what we needed, and soooo much better than the cheap removable pet door we tried in the past. Totally worth the money.
Cindy Merryweather
We have used this business before and does exceptional work…
It’s always nice to work with a company who you can trust and who follows through with what they say..
Thanks again
Jake Hammer
They had the best pricing and their windows and installers were better than the other bids. The installation process was a little longer than expected. The final product met expectations.
Ruth Stoddard
We are very pleased with Darren and his professionalism. We have put a down payment and are waiting for installation.
Gretchen Tanner
We did half our windows a few years ago and have loved them. Just ordered our second batch with Ken today! Very professional and right on time.
Kathleen Lee
Darren was very helpful in deciding which windows to put into my home which is a rental. I appreciated his cost consciousness on my behave, and his professional customer service.
Ryleigh Marie
I bought windows from Darren at advanced windows, I couldn’t be happier with the price, and the way they turned out, I can really tell a difference. I would highly recommend advance windows to everyone.
John L
Great product, service and installation all at a good price. I've used them at three different houses now and have recommended them to friends and family, all of which have had a great experience too.
I highly recommend them to everyone.
Wendy Johnson
Rob was GREAT! Knowledgable but not pushy. He told us all about the Windows, gave a a great estimate and was on his way. We will defiantly be buying Windows from Rob when we are ready! Thanks Rob!
Dave Ballard
Todd was awesome. On time appointment and covered all options and provided a fair bid. House looks totally different with the new windows. Thank you.
Daniel Roberts
I'm very happy with the quality of my new windows. The staff was very professional. If I need anymore to do with windows I will be using them again.
Todd O'Connor
Replaced all windows and had custom sliding glass door made too. Nice to have energy efficient glass in the house now. Would recommend and the price was very good too.
Benjamin Randall
Jeremy was great to work with and Advanced Windows has a quality product with very competitive prices.
charlene mitchell
I had Jeremy come in and replace my window he did an amazing job no my window don’t leak I will use him and his company again 5 stars
Rebecca Stubbs
They replaced all the windows and sliding glass doors in our entire home and they all work/look great. Best price/quality we found.
Dora Colby
Advanced window is awesome. I have already referred them. The installers were very helpful and professional and clean. I am very happy I went with this professional company.
Trevor Stauffer
I was completely satisfied with Advanced Windows work. I even ordered more windows after the first install. Great company to do business with.
Marvin Miller
The techs were friendly and nice. The job was done quickly and professionally.the windows were beautiful and removed 99% of the outside noise i love them and thank you guys for doing such an awesome job!!
Brian Stubbs
Best price and service in the Valley. Ken was a great estimator and every install I’ve had with them has been a pleasant experience.
Charlie batch
I would like to thank Advanced Windows for our new windows. We have a very old house and Rob our sales guy suggested we wraped our old wood around our windows. Its looks like a brand new house. Thanks to the whole team..
Jarnine Sullivan
Delt with several professional, helpful, curtious individuals. The windows are well built & beautiful. So easy to open & shut. Love the great warranty!
kaylee bills
This is such a good company!! Their windows are great quality, their employees are kind, and their service is very professional. Best window company in Utah!
Thomas Edmunds
The windows are very well made and the people were great to work with. We had a minor problem with 1 window and they had someone out to fix it within an hour of my phone call.
utcorgis
Excellent service, excellent quality! Work with Ken if you can. He will make sure you get the right windows for you.
Keelei Sundquist
I love my new windows!
They came in before scheduled, and the installers were very courteous and thorough.
Doug Braun
Windows are beautiful the installers were very nice,efiectent, and fast.Todd was great and east easy to talk with. I would recommend them anytime.
James Thornblad
The overall benefit of quality modern windows is just amazing and all for a reasonable price. Will definitely use again.
Andrea Befus
Ken is fantastic! We love working with him. He’s a hard worker, responsive, and great to work with.
Holly Cannon
Darren the sales rep was prompt, professional and extremely knowledgeable. I also love supporting a local business whose products are superior and built entirely in the USA!
Sheree Underwood
We are continuing to use Advanced Windows for our home. I look forward to working with them again. We were very satisfied last time.
Steve S
Great experience, thanks to Rob for being straight forward and honest, and the two that came out and installed the windows. Very professional and experienced team. Love the windows...Thanks
Heather Reed
Friendly, and accommodating! Great to work with, and got me on the schedule quickly! Professional and honest.
Mark Forbes
Advanced window products met all of our expectations. Ken Jankowski was excellent to work with and the product has made a significant difference in our home.
Robert Young
We have not had our windows installed yet but so far Rob and the Advanced team have been great!
September Fisher
Very happy with this product. Less money then expected. Less waiting time then expected. Ben worked hard to make me happy with the install. Would recommend this company.
stephanie hales
I highly recommended advanced windows to friends and family. Todd Peters was awesome to us .thank you Todd for helping us to get our 8 windows .thank you again..:) stephanie
Lauren Kitchens
This is my second time using Advanced Windows. They redid all of my main floor windows and now I am using them for my basement windows. They are knowledgeable, patient, and kind! I’m so grateful! Thanks!!!
Catalina Pace
Called and got the window ordered right away after calling many places they had the best price. Customer service was on point!!!
Thank you so much Darren for being professional and your services were awesome.
Tina-Marie Sims
Jermey was extremely knowledgeable and patient he answered all of my questions and any concerns. Thank you for all your help Jermey. I look forward to my new windows and sliding door.
Tim Thach
My gas bill in the winter was nearly halved when I had my old windows and aluminum frames from the 70's were replaced by Advanced Windows. Very nice!
Megan Steeneck
My new windows look amazing! I really appreciated the service and the finance help. I would definitely use advanced windows again in the future.
BrendaLynn Fisher
This company is so customer friendly. This is our 2nd purchase with them and we can't say enough. They have great customer service and a fantastic product.
Cary Breeze
Great company. I would highly recommend to anyone needing to replace windows.