Reviews of Safelite AutoGlass. (Window Installation Service) in Portland (Oregon).
Safelite AutoGlass
5119 NE 158th Ave, Portland, OR 97230, United States
Description
Information of Safelite AutoGlass, Window installation service in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Safelite AutoGlass
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–5 pm
Reviews of Safelite AutoGlass
Sean Yu
My family would like to thank Safelite Solutions in Portland, Oregon for a very Outstanding Customer Service & friendly staff frontliners: Ms. Shawna Y. & Mr. Diego M for assisting my Windshield of my Van.
Wide variety of Inventory of their Windshield glasses, Amazing Professional Technicians in their Operation Area. I personally experience their quality of work applying their effectiveness & efficiency on getting the job done. Thank you Addy S. 🤝
More Power to you Safelite Solutions on us serving in the community.
Niel Chase
Staff was nice. Wish that when you submit a claim through insurance for replacement glass that it would tell you the approximate time it will take. I have had my windshield replaced several times (I used to live in AZ) and it would take maybe an hour, this shop however, says it takes 2.5-3 hours.. but, I guess when you monopolize it is what it is. 4 stars cause the staff was nice and helped reschedule my appt so they will go to my wife's work.
camille wilson
I had my rear passenger window replaced after the Portland Kia burglars tried stealing my brand new Kia, and I was very satisfied with the service I received at Safelite. My installer, Lee, did a great job with my new window and was very friendly and so was the front desk staff. And what’s better is that my appointment was at 1 and I got out of there before 3! Thank you for your hard work!
Neil Peterson
I would have given 5 stars had the estimated repair time been more accurate. I dropped off at 11am with a 2hr estimated repair time. However, work didn't begin until around 4pm. Technician Brandon was exceptional.
Grant Radke
I used Safelite to replace the windshield on my older Mazda-3. They did an excellent job and even vacuumed the car out. The only reason I did not give them a '5' star review was due to a breakdown in communication. When the appointment was made, they said it would take 2 hours, so I planned on waiting due to the difficulty in leaving it all day. When I brought the car by, they said I need to leave it all day. This left me in a difficult position. However, they did manage to replace the windshield in the original 2 hour estimate so I got done what I needed in the time frame I wanted. I ended up happy!! I would suggest anyone who reads this review and makes an appointment with Safelite, make absolutely sure when they anticipate getting the work done.
G H
I'd give them 10 STARS IF I COULD!!!
I was turned down by two companies who flat out told me they don't want my business because they don't want to wait 3-4 months to get paid from my insurance. I am located 3 hours away and made the trip to this shop after special ordering my OEM glass. Wait was about 2 weeks to get in, which isn't a huge deal to me. I was originally quoted 3-4 hour wait time for a Saturday. Arrived at the shop and was quoted 2-2.5 hours. They replaced my front windshield and did the recalibration for my smart technology. Got out of there in 1 hour and 45 mins! You guys really saved the day and I cannot thank you enough.
Master Chaz
Fixed my window, in less then 2 hours
Kelsey Dashnea
Tonight after they finished my windshield they called me. I live really far away and I requested that they leave my car out. That is outside of policy for them which is totally understandable... I couldn’t make it on time. My husband just had knee surgery and I was stuck at home with 4 kids. THE TECH STAYED AND WAITED FOR ME! Stayed late, didn’t go home to his family. He stayed and waited for me knowing I needed my car back. He acted like this was no big deal and was happy to do it. This is the kind of customer service you don’t see everyday. Thank you guys so much for your wonderful service and staff. It’s been a stressful week and you made my life easier and it meant a great deal to me. I will 100% recommend to any and everyone.
Rhyno Cerus
Got my windshield replaced in 1.5 hours after being told it may take 6 hrs. These guys hustle and get the job done right.
Connie Williams
My technician vlad needs a raise I wish my employees had the same attitude especially with a early morning appointment .
David Camp
There was a slight delay, but it was my fault for relating the wrong year of my car.
Once the new part arrived, I was put right away. The installation of a window regulator for an electric window malfunction was, to my supprise, only took 2 hours.
Fantasic service, well trained and knowledge techs and the front staff was very friendly and knew their stuff!
I, without a doubt, would recommend the Portland, Oregon Safelight shop!
Rene Charles
Excellent service. Chad was extremely polite and easy to talk to. Had this service done in the parking lot while I was at work. He even went above and beyond and vacuumed my car! I can’t tell you how nice it was to come back to that. I even noticed that he had found loose change somewhere in my car and put it in my cup holder. Meaning that even though I wasn’t watching and wouldn’t have noticed it missing, he did the right thing. Ten out of ten recommend. Hopefully you get Chad.
Sherry Adams
These folks are great. I got in the same morning I noticed the chip in my windshield. Fixed the chip in less than 1/2 hour and it looks fantastic!!!! Technician was super nice and explained everything to me.
Jen Schodowski
I was a little nervous to try them out, given some of the poor reviews, but I'm glad I did. I brought in my husband's truck for a replacement windshield. They got me in quickly, they were extremely polite, helpful, and informative. Their prices were much better than another local competitor that I got a quote from. I would definitely recommend this place based on my experience!
Alvin Hardaway
Great customer service and great product service. They even vacuumed my car afterwards.
Enid Webb
Wonderful friendly people, work was done on the same day we called. It was a difficult job and they did it quickly and with excellence. Center glass and lock system had to be replaced on the rear back window of our Tundra truck.
Brenda Schuh
Mark was my technician and was super friendly and informative! I had many projects going on at the same time today at my house so I thought it would be super helpful for me to have them come out. I was having my roof replaced and then my windshield done at the same time. Mark left me to do what I needed to do and when I came and ask questions he was super friendly! I own my own company and I think Safelite was smart in hiring Mark! He represents their company well! Great service!!! I would go back to them just because of Mark!
Mira Abellera
I'm very happy with the service I got for the rock chip on my windshield. They were able to get me in quickly even though they were busy. I highly recommend making an appointment. All the staff was friendly and professional. The technician was thorough and I had my truck back in less than an hour.
Shon Bogar
This is a mixed review. The service itself was promptly and well done.
However, after they failed to process our credit card to pay our deductible, the various "customer advocates" then:
Told my wife that we didn't have comprehensive coverage (we do, and our insurance sent us to Safelite who verified our claim and policy before scheduling the repairs);
Threatened to send us to collections (via an email that started with "hey there") without any documentation, invoice or bill;
Started calling multiple times a day to my wife and I, during which phone calls they relayed completely different versions of what was going on;
And when they finally produced an invoice, the invoice itself was completely incorrect.
So, great repair work, but I wouldn't work with them again unless it's all in writing, in advance and unless they acknowledge everything correctly. It was a fiasco getting them on anything resembling the same page.
Ben Pinnow
Cracking your windshield= bad experience. Going to the folks at Safelite to get a replacement shield= a great experience. Wonderful customer service- they walked me through all my options as well as worked with me to get the lowest price. They were able to get me an appointment within a few days of receiving a quote. Quick and precise work done by Lloyd. 5 stars for sure
Scott Furlow
Fast and efficient, these guys and gals gave me a new window on pretty short notice thanks (I assume) to someone's cancellation. Also let me keep my vehicle there for a full day when I wasn't able to pick it up immediately. Thanks y'all!
william ponce
Amazing staff! Very friendly and experienced. They even cleaned and vacuumed my dirty car lol. I will 100% go back if i ever have any glass issues!
Scott Landia
Wonderful repair job here! They were very expedient to my broken car window and scheduled me early in the morning. The repair was done in about an hour and they even vacuumed up the broken glass AND cleaned out all the garbage from my backseat was in itself worth the price. As a courtesy they gave me a can of glass cleaner as well. I couldn't be happier with the level of service this place provided.
Lynda Flores
They are awesome and quick. I love that they had concession for their customers. Especially the waiting room. Cyrus did an excellent job on our window. Ask for him if u go there. And they were open on a holiday. Im very satisfied ❤
William Leap
No charge chip repair on my insurance but they were done faster than they said and were great through the whole thing.
Sgt. Payback
We are very pleased with the exceptional service that Safelite Auto Glass provided to us when they came out to replace our front windshield on our Van. Not only did the technician do a great job, he cleaned all our vans windows, adjusted our front windshield wipers, and vacuumed the front driver, and passenger sides of our vehicle. He was respectable, kind, and understanding when I told him how our van windshield got cracked while I was driving home from work one morning. Not only am I pleased with Safelite, but so is my wife. We will use Safelite if our other vehicle needs a new front or back windshield in the future. Thank you for your service.
Bob P
Have used them for decades, recently replaced by power sliding back glass, which is a very labor intensive difficult job (I know I was in the business for over 20 years) their work is very high caliber and backed by the best Nationwide warranty in the business. You will never be disappointed with the care your vehicle gets at Safelite!!
Joey Coulter
Car window was smashed in at 9pm Tuesday night. After talking to my insurance, I picked Safelite to do the repair. I made an appointment online at 11pm for service to be done on Wednesday. The online process was EASY.
I dropped my car off at 8:30am.
Safelite called my insurance company and took care of everything.
At 10:30am, SAME DAY, Safelite called me saying it was complete.
When I picked up my car, I found a few pieces of glass, and when I asked if they could vacuum again, there was no hesitation.
Car is clean
Window works and looks great!
I would recommend them!!
Jeffery Stein
Canyon did a great job on my Rockchip so at least I know my window is structurally sound again. It only took him about 15 minutes or so. I drove to the location to have it done and I got new wiper blades as well. Any time I need any Windows repaired or replaced in any of my vehicles I will definitely go to Safelite. They even gave me a can of really good glass cleaner.
Caitlynn Patterson
They showed up early, had the work done quickly and left my car in way better condition than it was. My car had been broken into Sat night prior and I had been having a terrible week. I was able to get a mobile appt. scheduled for that Thursday after the incident. When I came home to see the work had been done and all the signs of a break in were gone, I was beyond relieved. I wish I had been home to actually speak with the technician and thank him personally.
Miki Glines-Rodgers
Gustavo was such a professional. He did exactly what was needed and in the time he stated. He also was polite and extremely and very helpful when I had any questions. Larry- the gentleman who took my call, was also very awesome and got me a next day appointment due to a cancelation. This company and these two guys were what customer service and quality work is all about. If I could give this a 10 star rating, I would. Thanks again guys for all the hard work!!!!!
Nick Garwood
I wouldn't use them again. Phone customer service was remarkably good but the actual glass replacement was not. Rain water is leaking through the seal of the rear glass they replaced and they did not vacuum up all of the old broken glass. Obviously I am going to have to go back to get the leak fixed but in future I will be going elsewhere for auto glass replacement.
Cosima McGaw
Someone broke into my car via smashing the vent glass on my Honda Cr-V. I called around and found that Safelite was the only company in my area that had access to a replacement in their network, and scheduled for a mobile repair.
The technician arrived on time and was very professional and courteous. However, he was sent to my house with the wrong pane of glass! That's ok, mistakes happen. I reschedule, mentioning this mixup.
The second technician arrives a week later, and they've given him the same wrong piece of glass that the first guy came with. I speak with a manager, they order another part for my car, and I reschedule again.
The third technician arrives, with the right pane of glass but in the wrong color (my car is tinted). At this point I'm feeling rather frustrated. I speak with another member of leadership that assured me that he physically went down to their warehouse, and found a tinted passenger side vent glass that fit my car, and we reschedule again.
The fourth technician arrives, maybe 3-4 weeks after my original appointment, and they've given him the same exact wrong piece of glass that the first two guys arrived with. He calls Safelite and tries to figure out what in the world is going on, and after some time we find that the only available option is the un-tinted glass that accompanied technician #3. At this point I just wanted my window to stop being a plastic bag and agreed to the installation. Another team member drove the glass over to us right away, and the saga finally ended.
They did a very good job with the installation, were quick when they had a part to put in, were very apologetic, and they vacuumed out my entire car and changed out my wiper blades. I would of given my experience five stars, had there not been so many mix-ups with the part that was needed.
Kimberly
Fast, friendly, affordable! They did an excellent job replacing the back window on my 2015 Jeep Wrangler Sahara. 👍 …
Jamie Marshall
Wow. They actually replaced my truck's windshield in my driveway. How cool is that? Everyone I dealt with at this company was so nice and helpful. From setting up the appointment to the tech who did the work they were all very professional yet also friendly.
Steve Lazenby
Customer service-wise, this place knocked it out of the park. Their website has some misleading information saying that if you come in before 2:00 PM you can get work done on a rock chip w/o an appt. Not the case. They managed to get me in and get my windshield fixed!
My only complaint is that the job seemed a little rushed (I wasn't in a hurry). The crack is still visible and the worker stated that there is water in the actual crack which they weren't able to fully get out. Might be a problem once the weather gets cooler. They were up front with me about it so I'm not mad. Still a 5-star experience!
William Griffith
These guys have some of the most concerned and caring customer service I’ve ever experienced. They go above and beyond to take care of you, your car, and any concerns you might have. I CONSTANTLY am frustrated by other companies who only care about getting you in and out of the door - these guys are not that. They’ll do whatever it takes to fix your problem and make you happy. I actually drive an extra 20 minutes to go to THIS SHOP instead of any other in town. I trust these guys!!! They have always come through for me. I only wish they did home repair, cell phone service, babysitting, and mortgage lending because NO ONE ELSE I’VE EVER WORKED WITH cares about their customers like this shop.
Danny C
They exceeded my best expectations. Service tech was very respectful and professional. I would us Safelite even if my windshield was not cracked just to see professionalism at it's best . I would highly recommend Safelite.
Mandana Khoshnevisan
My car got broken into; boo, broken passenger side window. They couldn't come out to me before the end of the day, but I left my car in their shop overnight (didn't want to leave it out on the street with a broken window); they were really friendly when I dropped it off, it was done the next day, and they even fixed it ahead of schedule. It's been a few weeks and it's like new again, no problems at all (even though my particular make of car was apparently a tough job). Thanks!
Lulu LeCompte
I dropped my vehicle off at 7:45AM. When I arrived, no one was in the office to check in. I waited patiently, then impatiently I walked into the shop area to see if anyone might help me. Once I was checked in, I was told I would receive a call and they verified my phone number. I did not hear from anyone with a status, so I called at 3:45PM...they close at 5:00. My vehicle had not been started. I was told to show up at 4:45 to pick up my car...when I arrived at 4:45, I was told it would be another half hour as they had just started. 30 minutes later I'm still sitting here. The only bright moment was Larry, but he left at 5:00. When I got into my car it was clean/vacuumed which I appreciate, but they seemed to have used a scent of some sort, so I drive home with my windows down hoping to air out that horrible smell
Elias Khayat
Great service, free WiFi and if they say they need 90 minutes, they take 90 minutes — so awesome overall.
They asked me a few questions before the appointment so they knew I had to do a calibration and there was no surprises.
Actually one surprise: they cleaned my windows and mats. So five stars !
Scott Palmen
Went there for windshield replacement and they had the wrong windshield for my Range Rover so that was a waste of my time. The staff was very professional however, and they let me know I could have it done at home.
Corinn Mandeville
My experience with this Safelite was very good. They were professional, friendly and completed the job in a timely manner. That's all I ask of a service facility. My windshield replacement was done at their facility, therefore I cannot comment on their mobile service.
JoJo Hall
Had to have my windshield replaced last week. Safelite did a wonderful job. I was told it would be about two hours and waited in the lobby. I was pleasantly surprised to be out of there in an hour and a half.
Mark Brasch
The technician showed up on time at my location and completed the work with no leaks and no mess afterwards. The only thing different after my service was the new glass. Coordinating with my insurance went well and the online scheduling and information from Safelite was good. I would purchase from Safelite again.
Alex Mitchell
Went out to my Jeep at 12:30 pm to see my passenger window shattered. Got an appt at 2 pm. The staff was super friendly and quick. Took about 45-55 mins to have the window replaced, floors vacuumed and windows cleaned. Love the service here, they're understanding and very friendly. This was my 3rd time here and I'll continue going here, hopefully won't have to lol
Jenna Sheingold
The guys that came out to service my car we're very nice and even called that day to give me an updated/shorter window for their arrival. One hiccup however, they forgot to reattach the rain & automatic light sensor that is within my rearview mirror, so I had to go out to the dealership to have that reattached.
Rick Fleck
I wish I would have known that after the windshield was replaced, I would have to take my Honda Pilot 2016 to the dealer to get the cameras re-calibrated for over $300. The repairman told me that after the repair. He said that most of the time you don't have to do that. He was a nice guy and did a good and quick job out in the parking lot. But Safelite should tell you ahead of time that they can't re-calibrate the windshield cameras. Fortunately, my insurance (PEMCO) did pay for the additional cost incurred at the dealer. But it was extra time and hassle.
Allen Vines
Gustavo did a quick, thorough, professional job. Very personable and polite. Was 30 minutes early for the appointment. If I were to ever need a windshield replaced again, I would ask for him by name.
Alyssa Gruenberg
I had a small chip in my windshield and came here for repair. The process was seamless, and everyone I interacted with was helpful and friendly. Would definitely recommend!
Anthony Sterling
Overall, I had a positive experience with Safelite. The woman at the call center was irritable and spoke over me and scheduled me for the wrong location. BUT.. when I arrived the receptionists were very friendly about fixing the appointment and got me in right away. The man who fixed the crack in the windshield was friendly and answered all my questions. Hopefully I won't need this service again anytime soon but if I do, I'll definitely go back to Safelite.
Reno Batchelder
Said he would arrive between Noon and 1pm arrived promptly at Noon. He gave me the rundown and told me the whole process. Not only did he fix my crack he also vacuumed my front and cleaned all my windows. Pleasant experience. Would highly recommend.
Teena Wokal
I love my SCION FRS.....I mean LOVE IT. So when Safelite came to my house to replace my windshield, I was worried. Would they be gentle with the car? Gustavo was AWESOME. Friendly, fast, courteous, extremely professional. Absolutely everything I could have asked for. Asked for 2 business cards, one for me and one for recommendations. THANK YOU !!
Carl Hink
I highly recommend Safelite AutoGlass at the 5119 NE 158th Ave Portland address. I arrived early, before they were scheduled to open, and the shop was open and already buzzing with activity. I was greeted promptly and waited only a few minutes before John Ferguson, my technician, approached me and shook my hand and very courteously explained what he would do and approximately how long it would take. I passed him the keys and waited in their nice waiting room, which had free WiFi and coffee. When John was done, he told me what he had done and even took care of an issue I never reported to him that HE noticed and corrected. John is awesome and really made me feel like an important customer. Don't hesitate to get any glass repair done here and ask for John Ferguson if you have a choice.. Thank you for a pleasant experience!!!
Lanell Hoover
These guys are good. Got appt thru insurance company for windshield chip repair on our RV. Casey did an awesome job, you can't even see where the chip was. We'd go back here in a heartbeat.
James Price
I was Blessed That Safelite was able to locate a Windshield for My 1991 560 SEC and the new Gasket. Did Nice Job replacing the front Windshield, Not An Easy Task Job So if You have an automobile You Care About,Safelite is the best Place to get your car Windshield Replaced. JIM "P" NOPO
Jordan Swetnam
I used safelite the last time I needed to get my windshield replaced. They came to my apartment home and replaced the windshield under the carport out of the rain. The windshield was installed fast, and perfectly. It looks just like the original.
Joan Hammel
My windshield replacement was quick and easy. The staff were friendly and polite.
Amanda Jean
Fixed my windshield ( replaced the entire thing) and did a FANTASTIC JOB! Highly recommend these Guys! Super friendly, helpful, and darn great at their job. You did awesome! Thank you!
Madelene Trujillo
Hello I am a new customer, my name is Michael Anthony and I just met Nate out of
Location 1824, at 5119 NE 158th Ave in Portland.
So I called to have a mobile tech meet me at my house to fix what I thought was a circular small rock chip, trying to catch it before it got worse...evidently I should've peered at it a bit closer, because as soon as the tech showed up, Nate with his huge smile and his bushy beard, within seconds of a first inspection of my front windshield, he identified it as tree sap...yes, I know, tree sap. I was as embarrassed as you probably are for me even reading this; wow, I felt like bonehead. I felt like a man who asks, "Honey, have you seen my hat?", only for your lady to answer with a upwards glance and a roll of her eyes at you, and sheepishly you remember its already on top your head.
However, as I profusely began to apologize, wishing I had got some cash out to give him a tip for dragging him out to near Gresham at 530pm, Nate got out some glass cleaner and efficiently removed it and went on to clean the whole windshield! He simply smiled and said, "No worries, it happens more than you know."
Now, I dont exactly believe him, : ) but the gesture and kindness of those words made me feel better, and sometimes that's all you need. We proceeded to briefly chat about rock chips and when its necessary for an actual replacement, and listening to him, I realized how knowledgeable and experienced he is in the trade. I asked for his business card, and told him I'll be letting his manager Sean McDonald know what an asset he has in Nate, and that from here out, for any autoglass related troubles, I'm calling Safelite and asking for Big Nate!!
So I felt the need to let the greater NW area know about Nate from Location 1824 in NE Portland-If you want a prompt, customer service driven pro, ask for Nate!! He called me early in the day to let me know when he's going to be able to come by, then called again an hour before, and then again when he was close; THAT is how customer service and communication should be...honestly, he should teach a class!
P.S. I know this might sound like I'm an employee or something writing a review for my own company, but I assure you I'm not. I really was that impressed with Nates confident yet easygoing manner...Thank you Safelite and Big Nate out of Location 1824!!
Matvey Adzhigirey
Waited almost 2 months to get my windshield replaced. First they had wrong part in, and now I find out they messed up on the appointment location.
Edit: Finally got the car in. This time the windshield is right one. Service was fast and professional.
Bill Jamieson
Excellent service but false advertising they don't come right away all most 2 week wait for windshield replacement service man was excellent
Dick Heym
They replaced my windshield at my home. Incredibly convenient!!! The tech was on time, had kept me informed on his time. And very careful during the installation.
Jan Mills
I wanted to restore the condition of my truck but the insurance company declined to support a windshield replacement because the damages had happened before I had insured with them. Safelite made a very reasonable proposal, prompt appointment and spotless replacement.
Charles Reinmuth (Chippy)
They are alright. Had a crisis of a mistake on my order, said they'd call me back... and didn't. I'm assuming it was bad communication internally and most people wouldn't be as unlucky as I. Other reviewers seem happy, but my experience with their customer service was lackluster.
Josh Hedberg
Initially insisted on getting my windshield done at the dealership and was skeptical about taking it here but had a good experience and job was done and done properly which is a big deal to me.
Eduardo Cotilla-Sanchez
Great experience with tech, he explained all the process nicely, and gave time estimate updates as I was waiting for my windshield repair. Coffee on site.
Patrick Armstrong
I called Safelite and got an appointment for the very next day. They sent a tech, Jordan, out to install the window. ?He did an excellent job. Cleaned up afterwards. 5 stars from me.
Gregory Schultz
Stephan and Rick came to my location, were polite, respectful and quick to finish the job of replacing my window even though the weather was not perfect. They went above and beyond to make sure their work area was clean and even vacuumed my seats, floors and car seats!
Anna Burton
Management went above and beyond to get my car repaired same day. Thank you for pulling together as a team to get the job done!!
Jonathan Reynolds
Amazing experience, caught a rock in the windshield and they fixed it next day. Hassle free worked with my insurance. Very friendly.
Brian Bell
This is my second experience with Safelite; as with my first the appointment was set quickly, the representative called prior to appointment, arrived within time frame stated and was very professional in dress, demeanor and task at hand.
Elaine King
Professional and detailed for perfection. Let me know where they were at in the process. Washed all my windows and vacuumed out the fount. Clean waiting room and bathroom. Receptionist offered me coffee and snacks. I would highly recommend this location
Scottie Rippen
Had my back window replaced in 30 mins
Travis Kissell
Fixed our shattered window quickly, only gripe was that there was still glass in the door after we left. Didnt hear it until a day or so after we got the car back but it's not a huge problem.
Dan Haase
The people there were fabulous and I don't blame them for any issues I had. But, the website was unclear about how longit would take. Then, they weren't able to do what they promised. All in all, a very disappointing visit
MarkB Smith
Safelite Autoglass has always been there for us. Fast repairs either on site &/or if they need to come to you!
Mindy Tuttle Strules
Fast, friendly service. Did a great job repairing a rock chip. Even vacuumed the car and washed all the windows.
Benjamin Perkins
Technician came to my house to replace the windshield on my RV. They followed all appropriate distancing and sanitization procedures.
jergy13
The young man who replaced my glass went above and beyond! He cleaned up as much glass as he could (totally unexpected) and gave me good advice going forward.
Ned Wahl
Great job! Very professional. Exactly as they quoted the price.
Recommended.
Vanessa Peterson
Nathaniel was very professional. He showed up in the time frame, but still called to give me a head's up on when he was going to make it. Really happy about the mobile service.
Lee Leighton
My appointment and windshield replacement went just as planned. Staff pay attention to the details.
Joe Stone
They got me in fast and took care of my windshield quickly. Nice waiting room too.
Chris LeFave
Great customer service and top notch work. So I forgive them for leaving my antenna on the roof of my car.
Jennifer Skinner
They came to my house and covered my windsheild with the warranty I love the techs and would reccomend then to anyone who asked
Lina Issak
I har a chip in my wind shield Nathan came he was fast did great work and he was a pleasent tech to work with and he explained everything prior to doing the work..Awesome Job
Mary Jackson
Great staff was very helpful but pricy for my pocket, when you on a budget you have to watch your dimes 👍👍👍👍 …
Cheri Carr
I went in for a rock chip repair only to find he tried to fix it and now I have a long strip in my windshield!
Now I have to buy another NEW windshield! Not happy
Andrew Jubinsky (binsky)
Even in the down pour, James was in and out like a windshield ninja! Informative in what was going on with a minor rust situation and windshield replaced with a relative quickness. Thank you again guys.
Ned Thanhouser
Quick service once the glass arrived, tech transferred all our stickers! Like new!
Jane Lobalbo
Great staff!! Very clean and comfortable. Staff very friendly and make you feel welcome....
Dorian Belaski
Ohhh man where to start... I love this place
Pattie Bettencourt
Super service and very helpful to us with setting tape for our old Dodge truck
Joshua Gentry
Quality auto glass repair shop. Friendly, knowledgeable staff and reasonable prices. Excellent customer service!
Chris Shade
If you go in be prepared t wait for an hour and a half. They do have a warm waiting room with tea, coffee, and soda. I wish it moved a bit faster.
Craig Milburn
They do their work quickly and accurately. Had to use them twice so far and haven't had any issues.
Sheila Gresham
Wasn't there but called and couldn't get me in for couple weeks so I will get it done when I get home.
Steve O'Quinn
They fixed the chip on my windshield perfectly. Great customer service.
Gerald Koellermeier
I have had them do a few things and never was disappointed with the performance and how I was treated excellent work well done guys
Mary H Schuldheisz
Super service and love the mobile unit so I could be at home while the work was done. Excellent technician who worked tirelessly.
Mahan Kaur
Fast friendly service they work with your insurance for an easy experience. Thanks for your professionalism.
Kris Lauer
We use this place for all our work vehicles. Always do a great job!
Jennifer Kelley
They do a great job. They always do they job in the time frame given. They even vacuum out my front floor boards.
Kelly R
Very helpful customer service, and very friendly. Scheduling was easy! Service was fast and I didn't have to pay a dime. Would recommend.
Randy Weich
Replaced windshield and seal. They clean all windows on the car. Great job.
Goretti Gabilondo Barton
Great service, very nice professionals. I was late for my appointment and they were super accommodating.
Chris Dillon
Got back from vacation to see a chip in my windshield. They were able to squeeze me in without an appointment.
Tammy S.R.S.
Every single person I dealt with was AMAZING! Thank you for the excellent customer service
Carmel Siler
Great job on my Tesla model 3! Fast and efficient.
Joseph Berentsen
Great service from start to finish. No issues or problems. I would highly recommend!
Beth Lindenthal
Fast service. Cleaned all the broken glass and washed all the windows, not just the one replaced.
Patrick Spike
Did a great on my windshield while I waited in the lobby.
Sanai Abell
Quick, no trouble, they did a good job.
Sabrina G.
I would've gave 5 stars but customer service was rude. The waiting area was dirty and cold.
Brandon Guthrie
Excellent customer service and top notch installation. Very happy.
Terry Davis
The service was great and were finished in about half the time.
Jeremy Platt
Fast, friendly and efficient. Would definitely have my window replaced here again :)
Shane Adams
They did a great job fixing a big chip. I got in and out just as promised.
Chandler “jchproductions” The Handler
Really friendly people behind the counter and pretty fast service.
Natalie and Nate
This is my second mobile use, and each time the techs were friendly and knew their job well!
Alfred Huggins
Repaired a rock chip. All went well. Looks good.
Pat Gentry
Service both in California and at the Portland Location has been terrific!
John Henry Bootzin
Very friendly. Very helpful.
Ruben H
Great service and friendly staff. Highly recommend
Kevin Kays
They got me in and out quickly
LoriAnn Clemente-Wenzel
Had to get my windshield fixed going on a second time soon lol
Ron W Salzer
They were very polite and right on time.
Katherine Halladay
Fast efficient and comparable in price! Would recommend and go back again!
Netra McCarver
Fast and great service thank you for your great work
Ken Maio
Great people, highly skilled. Recommend
Michael Hicks
Great workmanship, sometimes they are very busy
mickie dirstine
It looks like they didnt do anything to the window
Christina Lufian
The best experience, great customer service.
Constantine Johns
Helpful, quick and efficient. Recommend their services.
Daniel Wiese
Quick in and out, great service
Doug Smith
Very good service and work.
Margaret Gueck
Great PR and service. Staff very helpful
Ansel
Like new
Jeffrey Meile
I was at wheel pro not satellite autoglass
Kacie Dill
Good work. Nice people. Quick.
Phil Hager
Nice shop and waiting area.
Maxine Davison (scouterswife L8)
Always have great service with them.
Gene Livingston
Very dependable work.
c w
Great customer service and speedy work
LGayle Gustafson
THANKS, Satellite AutpGlass, for taking care of my window!
Infinity man
Proffesional attitude. Great work
cedric dewberry
That guy Jeff 💪🏿💪🏿💪🏿🙏🏿. …
Scott West
Was disappointed they couldn't fix the back window
Vanessa Hol
Awesome replacement windshield
Phil Corah
Quick and quality service.
Trisha Hansen
Fast and friendly service!
Lloyd Riffle Jr
Efficient
zack salter
Overpriced but quality
kevin a
Ok
TC Holmes (TangoCharliePDX)
Fast
richard cafaro
Ok
Dante Pleiades
Two hours for windshield
JRH
The Team was efficient
Tysonn Franzoni
Wonderful people..
Charline Wright
Quick Friendly Service
James Stinson
Fast and friendly
Faith Valdes
Backup
Dustin Weisman
Fast and professional
The Stiffler Family Adventures
Knowledgeable and to the point
Melinda Peevy
Very Professional...
portland tv
(Translation) Customer service here is taken seriously
(Original)
La atension al cliente aca se lo toman enserio
Israel Fidel Martínez
(Translation) Excellent service, good prices and fast service
(Original)
Excelente atención, buenos precios y rapidez en el servicio
Joshua Smith
Dustin Hunter