Reviews of The Window Door Store - Arizona. (Window Installation Service) in Phoenix (Arizona).
The Window Door Store - Arizona
7625 E Redfield Rd Suite 400, Scottsdale, AZ 85260, United States
Description
Information of The Window Door Store - Arizona, Window installation service in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Window Door Store - Arizona
Sunday
10 am–3 pm
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–5 pm
Saturday
10 am–3 pm
Reviews of The Window Door Store - Arizona
Christina Goldsmith
The level of customer service received from scheduling the initial consultation appointment, to the consultation itself, to installation was superior. You know, the "old school" kind of customer service where they actually show up on time, enjoy what they do, have knowledge of their product and services, are friendly, follow through and do what they say?! THAT is the kind of customer service I grew up with and was taught myself so it was very refreshing to know that, in a world where people just don't seem to give a rat's behind anymore, this still exists!
Also, Steve went above and beyond throughout the entire process. We had a hiccup in one of the products installed last and I reached out to express my concern. Without hesitation, he corrected it immediately and went way above my expectations to get it resolved.
We are extremely happy with our new interior doors and kitchen window and will 100% without a doubt absolutely recommend this place to everyone we know. We worked with a lot of company's throughout our 6 month remodel and AZ Window and Door Store stood out as the best and easiest to work with throughout the entire process (when 90% of the other company's we worked with fell short in basically every way they possibly could).
Thank you for the superior customer service, follow through, quality products and fair pricing!
Lindsey Dempsey
If every business could have the same reliability, work ethic and quality as Arizona Window and Door Store, the world would be a better place. Just wow!
The long story short is that one rogue rock during a landscaper's visit shattered our door. As luck would have it, the glass couldn't just be replaced and the ENTIRE door needed to be replaced. Ouch. We called Arizona Window and Door Store and from the first conversation to the last, it was seamless. After the initial consult and evaluation, they provided a quote. Once approved, they set us up with a project manager who walked us through each step of the way. 50% was due upfront and 50% once the door arrived for install. The entire team was wonderful at communicating, educating us on the right door to purchase and then ordered the door. When it arrived, we got a call to install it and this is where the service went to the next level of wow!
The install team showed up to the minute they were scheduled, they worked nonstop to get the door installed. The handle didn't fit for the shutters to be put back on, so they even came back the next day with a new handle! After the door install, the stucco guys came out to repair the stucco. It felt like a true VIP experience. I wish I could replace every single window and door in my house right now so I could hire them.
The door is SO pretty and thermally protected.
Thank you for an excellent experience!
Steve Lathrop
We got every window in our house replaced. From the sales rep to the install crew, they were all on point. You can tell they have been with this company awhile and that says a lot. Bobby and his crew said it would take them 3 days and they were done in 3 days. Couldn't have gotten a better group of guys and they were all patient and loved our crazy dogs. We got Anlin and I couldnt be happier with the look and function. I didnt realize how much noise reduction we would get out of them and the heat reduction is amazing. Windows are one thing i thought i would never want but so happy with them.
Karen Snook
How nice it is When you call a company For a project you're looking to do, and they actually get right back to you to schedule an appointment right away. That's the experience I had with The Arizona Window & Door store! The day after I called, they sent a Design Consultant - Jim (who was very pleasant and professional) to my house to consult with me on my desired windows and doors project. Jim showed me his product line and was very detailed and knowledgeable in such a way that I could envision the end result easily. I loved the products & felt the pricing was fair! They even offered a lifetime warranty on their products & provide for the installation too! kudos to them for making this choice easy for me!
Jaimie Anderson
I contacted the Arizona Window & Door Store to have someone come and look at my window project. They sent one of their design consultants to look at the project. Jim came over and was on time, respectful, courteous, and extremely knowledgeable. I was totally impressed with his 35 years of experience in the window and door industry. He really knows his stuff! He gave us ideas on what we can do to change our windows, which no other company had mentioned. The window products he showed us were amazing and far better than anything else we had seen. He offered us a promotional discount that saved us a lot of money so it made our decision a lot easier. Plus, they were the only company who offers a lifetime warranty on the installation would highly recommend Jim and the Arizona Window & Door Store for your window and door needs.
Lenore Krossman
Our windows and doors were installed a few months ago however, a follow up was done today by Jesse. Excellent work. He went above and beyond and pointed out some minor things he was able to take care of for us on the spot. Friendly with a proactive approach. Worth the price and worth the time. I recommend AZ Window and Door Store to anyone looking for windows or doors. We were not disappointed. He was also on time, actually early and communicated with us every step of the way. Thank you Jesse. Jesse is a valuable asset to your company and If we had the authority, he would be getting a raise.
Tayrsa Birdsong
I was immediately drawn to this place due to all the 5 star reviews and they definitely deserve all of them! We have an older home and wanted to replace our back French doors because air was escaping due to a bad sill. We were able to get a quote and get things going within a week. The doors took a little longer to come in but worth the wait! The installers were great, they were efficient and professional and left our house cleaner than when they arrived! There was a scratch on one part and before I even saw it, they had reordered it and set up another installation date. The new part came in and we had Jesse out to fix it. He was great, double checked the doors to make sure everything else was pristine. I highly recommend this company! They do an awesome job and really stand behind their work!
Stephanie L
We ordered two new doors through AZ Window and Door Store and everything has been awesome. Everyone has been wonderful to work with - from the sales person to customer service and everyone in between. We needed a new part during our install so they got us the part and we had Jesse come out and install. He did a great job and it looks wonderful. He also checked the doors for any issues from settling and went above and beyond on our product. We're very happy with our doors and will definitely use this company for future needs.
Steven Gasparini
I met with Jim from Arizona Window & Door Store. He’s is one of the design consultants there. I had an amazing experience. Jim was on time, courteous, respectful, extremely knowledgeable and not pushy. He showed me options on windows and sliding doors. Their products seem to be of amazing quality and what sold me is their lifetime warranty on their products and also lifetime warranty on their installation. That’s a huge comfort level for me. I’m looking forward to working with Jim and Arizona Window & Door Store and would highly trust and recommend them to anyone looking to replace windows or doors.
Margaret Danner
Hi,
I would like to thank Jim for coming to my home and presenting the Arizona Windows and Doors product line. He was very knowledgeable, explaining that he had been in the business for over 30 years. This immediately put me at ease, knowing that he knew a tremendous amount of information about the differences between product lines and the art of the installation. He answered all of my questions thoroughly and in a very polite way. He was not pushy or aggressive in his sales tactics, explaining things in a clear and concise manner, taking as much time as was needed to make sure that I understood what I was going to purchase. The quality of the product lines seems exceptional and I very much look forward to working with the company and especially Jim, he is a great asset to your company. Thank you for providing quality products and an exceptional salesman.
Denise McKinney
AZ Window and Door has been amazing. All of the staff have been professional, timely, and personable. They sell quality windows at a reasonable price. Daniel showed me high quality windows that fit my budget and gave me information to allow me to research the windows before he came to my house. He gave me a clear, no-pressure, detailed quote for my windows. I purchased several windows. Then, they promptly measured and ordered my windows. I plan to have them replace all of the windows in my house.
Martin Peña
Original Order done in Late Feb 2022.
Had a great experience using Arizona Window and Door Store to install all windows and patio doors. I went with them mainly due to providing excellent product and service. Brad the sales rep, did an excellent job in showing me the differences on the product and reason on going with them vs some other company.
Due to the global supply constraints, I was told about a summer of 2022 but to my surprise, everything was ready by May.
I enjoyed their services so much that I went with them to install a new front door with side lights.
Bianca Heller
Was interested in replacing my windows so I called 3 companies to come and hive me a quote. Arizona Window and Door Store send Jim over to look at our project. He was the only one who showed up on time and the only one to give me a detailed thorough estimate in detail. His presentation was very professional and he was extremely helpful showing us product options. He offered us a discount on our project and a lifetime install warranty. Great pricing, great product and security of knowing that if anything should go wrong it’s fixed with no out of pocket $. Looking forward to getting this project finally done. Thank you Jim and Arizona window and Door Store.
Lisa Robinson
I had called Arizona Window & Door Store because after being here in another hot Arizona summer I decided it was finally time to upgrade my windows and doors to more efficient cost saving units. The initial call was great and the woman who answered the phone was polite and courteous and we set up an appointment for one of the salesman to come out to my house. Jim showed up and was extremely courteous and professional. He assessed the situation at my house with my existing old windows and doors and explained to me how he could help not only cut electrical costs but cut down on solar heat gain and dust as well. He took his time and went through the product line with me in detail and explained the entire process of my project from start to finish. It truly is one stop shopping. Before making my decision on going with the Arizona Window & Door Store I went to their show room in Scottsdale and was amazed at the facility and the service I received there. Jim met me and showed me exactly what I was getting and how it would be installed. Now I know that I made the right decision and I am happy That my investment was made with the right products and company. Thank you Jim for making this easy for me.
T Matelson
9 terrific double pane, low-e windows look fantastic in my brick house, beautifully and efficiently installed by Ron and Michael. The slider windows work smoothly, and happily can be locked when slightly open to let in air and remain secure. I'm really pleased with the process and the result.
Jeff Ortals
High performing business that has the key ingredient. High performing employees that stand the business up on it's foundation. It starts with the sales presentation and ends with a check in to see how the new door is functioning. Today, Jesse came through to install a back ordered part for the screen door. Jesse did a full inspection on the entire frame and door. He discovered an abnormal fit with the door. He fixed it. He made adjustments so that we had an even better door. Jesse is a nice man and I am certain that his professional demeanor translates into continued success for the business.
Staff.Margo Wilson
My front window received 3 bibi gun holes and needed replacement. I called around and was surprised by the cost and that you could not just order one window. I decided on the Window and Door store as it was reasonable priced, required a minimum of two windows, and local. On top of that I liked how the first contacts went (friendly and polite). Paul James who handled the estimates was very pleasant to work with. The order took 4 months, but the first double pane picture window has been installed. Diego, Jori and Noah did a great job with that. They were efficient, and worked well together. I was pleasantly surprised to see them covering things up in the room to limit dust). Nice, friendly, polite and work well done. The waiting is for the second double pane picture window. The measurements were slightly off, so instead to try to make it work they suggested to have it send back to make sure it is done right. They even offered to work on a Saturday if that suits my schedule better. Definitely recommend their services!
Andrew B
First, let me say that we started replacing our windows and doors with a different reputable company. The first wave of results were disastrous, with crooked windows that’s would not open, a door that leaked when it rained and locks that fell off a window. I realize that things can go wrong, and I believe that how a company responds to their mistakes is a true measure of their quality. Their remedial efforts made it even worse with multiple visits, multiple teams, canceled appointments, etc. As a result, we put our window replacement on hold until I heard about Arizona Window and Door Store.
The sales person Matt was great and the quality of the windows is excellent. The install team was courteous and neat. It turned out that we had a measurement problem and the job was slightly delayed while some of the windows were re-ordered. They subsequently put some controls in place that should help them avoid this type of error in the future. Their communication was excellent and they even assigned me a dedicated point person in their office who kept me apprised and had our windows expedited. We are very pleased with the final result and will definitely work with them in the future when we need to replace our doors. I highly recommend Arizona Window and Door Store.
Iris Baric
So after the recent storm I noticed water in my house around the front door. It was an old hollow door I’ve wanted to change for years. I called the Arizona Window & Door Store and they sent a design consultant over to assess the situation. Jim was amazing. He went through his product line of doors and actually created a door design on his iPad
while at my house. The quality of the door was far better than any other door I had seen and the price was very reasonable. They also offer a lifetime warranty on both the door and the installation so I don’t have to stress when another storm rolls in! I’m looking forward to having my project completed. Thank you Jim and Arizona Window & Door Store for your wonderful service!!
Theresa Martinez
Shannon is the best! She first came when my husband was home to show samples and give a price for 2 doors and a security screen door purchase and installation. She came back again with the samples so that I could look at the excellent quality of the materials being used. Shannon is not pushy and just let's the customer look and then make up their own mind with no pressure. We cannot wait till our doors come! I would highly recommend this company.
April Clark
Absolutely great. The salesperson Mark was knowledgeable and not pushy. The installers Derek and Tito were totally professional. The sliding doors are well built and beautiful. The noise reduction is amazing. Don't hesitate to call them and see for yourself how great this company is. This is one very happy customer. Thanks AZ Windows and Doors.
AZmonsoon100
This review is just for the ordering process of an entry door for our home in the Fountain Hills area. I will do another review once the door is installed and finished.
For good reasons, I needed someone to do the whole door replacement where I would just pay someone and the job would be finished, completed fully, and done right.
Met Randy on a Sunday and explained to him what we needed. He gave us all our options including product specs, warranties, prices, and approximate delivery/installation times. He was nice and professional and spent as much time as we needed. He also gave us the opportunity to ask questions throughout. You could tell he genuinely cared and wanted us to be happy with whatever we decided. Being in the service business myself, I can tell you that this is what I would call a true professional.
After approval of the work, Tiffany called to schedule measurements. Her professional attitude made me feel like some sort of a VIP. Very thoughtful and courteous.
Brian came out to do the measurements and was very thorough to make sure we would get the proper door and parts to fit properly, and he went way beyond his duty, in my opinion, by answering all my questions. He was in and out in no time. Now we can’t wait till our door is installed.
This whole process went quick and smooth and included all the paperwork with details and warranties in writing. If the finished product is half as good as we were treated, we’ll be in heaven.
lexi scott
Reached out to Arizona Window & Door Store regarding an issue I was having with my existing entry doors. During the rains we had recently several of the doors allowed water to enter into the house. They sent a design consultant name Jim over to assess the situation and he was amazing. I ordered new doors from him because he was honest knowledgeable and the price was reasonable. I would highly recommend this company to anyone looking for windows and doors!
blake keathley
I had a great experience with Daniel and the team at the Arizona Window and Door Store. I was very impressed by the subject matter expertise, the professionalism, transparency, and the overall customer service experience that we received. Daniel was very responsive and attentive to our needs and walked us through the entire process from start to finish in the showroom. Every person that I interacted with at Arizona Window and Door Store, from dispatchers to installers, was courteous, prompt and professional and made the entire process easy. And through it all, we were very fortunate to have Daniel supervising and overseeing the entire process, which elevated the experience. I could not be happy with my experience with Arizona Window and Door Store and would highly recommend them to anyone for their window and door needs.
Liz Crews
ALL I can say about AZ Window & Door Store is THANK YOU and I owe it to my sales man: Brad P. He finally allowed me to restore my faith in man kind. As we do business w/sales people we realize 99.9% of them are pure liars and thieves. NOT our Brad. He is that rare .01% of human kindness and pure honestly...so they DO exist and I will never stop telling everyone just how amazing he is! We have been dealing w/all the large companies for window replacement for out entire house. VERY expensive project(like 25k+ for 18 windows and that's the low end) so w/something to serious and expensive you expect a honesty and a settled feeling of I am not being manipulated. Brad allowed me to make better decisions w/the right windows for the best prices. He shared the different types and +/- to each of them. He helped me make the better decision to what styles and types of windows to do and why....showed me examples of each one. One of my favorite things is he had NO pressure on us...he was here to educate up and provide the answers we hoped for. He explained to thoroughly and I honestly can say NOW if you EVER need windows, doors replaced etc...go w/Brad P here. Thank you Brad
Tal Altman
A co-worker referred me to "The Window Door Store - Arizona". He said he had a great experience with an installation they were doing on his home north of Scottsdale. I decided to schedule an appointment online with them. The online scheduling was easy and
convenient. Brad Penner was on time to our appointment, and was very professional. He listened to all of our concerns, and took the time to answer all of our questions. He was honest and transparent with us on rough estimate pricing, and even made a few referrals for items that his company couldn't help us with. At the end Brad recommended that we needed a repair of our window panes versus a full window replacements. I really appreciated the experience of working with this company. I would highly recommend them to others who are looking for new Window or Door solutions....
Brendan N
The sales experience I had with Brad was easily one the the most seamless sales experiences I've had overall and definitely the best when it comes to our window quotes. There was absolutely no pressure to buy or sign on the spot which is typically a big negative for me when it comes to a large project like this. He took the time to answer questions, asked us questions, and didn't hesitate to double and triple confirm certain parts of the project, such as min/max window size, stacking limits, etc., that could potentially be a problem. Throughout the process he was very timely in his responses and ensured we were clear on the process from start to finish, options, next steps, etc. We have future plans for additional work and based on the sales experience alone will definitely be looking at Arizona Window and Door Store to do the work.
Suzanne Madden
I am in love with my new door and windows! Az windows and doors came highly rated and recommended from multiple friends, so I decided to give them a try. Once I called, someone was right out (on time) and we went through what I wanted and what was needed to be replaced. I didn't feel pressured and they worked with my budget. I felt very comfortable with my decision to move forward. Someone then promptly came out and did some measurements. I was given a timeline on my ETA, which at this time was not bad. My door and windows have now been installed and they are beautiful! The guys that came out were so polite and wonderful to have in my house. Again, I felt extremely comfortable. They were clean/tidy as they worked and cleaned up after each day they were here (which was 2). Once everything was completed they showed me how to work my new locks and made sure I am completely happy and satisfied. They didn't rush out of here, so I definitely feel like I mattered. I'm extremely happy and love how everything looks. I definitely recommend them and understand why they came so highly recommended to me!
Lisa Scarbrough
The whole process from beginning to end was exceptional. Ryan and his team were the greatest, very professional attention to detail. Jessie came out and did some small adjustments after settling. He was absolutely wonderful and even took time to talk with my elderly father. I will recommend this company to anyone looking for windows and or doors.
Kayla Sutter
I was having an issue with a few exterior doors at my house and called the Arizona Window & Door Store. They sent over Jim one of their design consultants, who came to assess the door project. He has over 35 years experience in the business and was extremely helpful and knowledgeable. I also didn’t realize that his company did interior doors as well. Products were of high quality and pricing was fair. I will be using Arizona Window & Door Store for my doors and I highly recommend them.
Sadie Weekes
We had Jim out to our home today to go over our window replacement options.
We’ve been slowly replacing the windows in our home and have been looking for a reputable company for a while now. Jim was so great! Very friendly, knowledgeable, prompt and privy to all our needs and concerns. We couldn’t be happier with the service provided and feel that we are in very good hands and getting an outstanding product.
Stacie Lythgoe
I’ve had an excellent experience working with AZ Window and Doors to replace 7 large windows in my kitchen and family room. Steve Kozac was super patient with me and my endless questions as I chose the type of windows that would be best for my home, and compared the windows from this company with other companies. Josh and Kiana did a great job installing the windows. 2 large picture windows were 10’ off the ground, which made it difficult to maneuver and required scaffolding to remove and replace. It took 2 days to complete, but they were professional and respectful and did a great job cleaning things up in the end. The windows are beautiful and we’re very happy.
Copa Marigold
Mike was incredibly friendly and professional, he was able to find a door that would work in our mobile home which we didn’t think would be possible. He explained how the door would be installed and the quality of the product that they use. This was just the ordering process and I hope to come back and update when the project is completed. I would highly recommend working with Mike on your project!
Amy Van Der Werf
I truly can not say enough good things about this company! From our sales rep Brad to the entire install team, Josh, Keyonna, Rob, Derek, Josiah, Nicky and Sal the stucco guy everyone was great and a pleasure to work with. We had all 21 windows replaced along with a sliding glass door which I felt was going to be quite the undertaking, but not for this crew. They were on time, they were kind, they were thorough and they took pride in what they were doing. I was blown away by the well oiled process they have in place. Brad even popped over today to ensure everything was going well and ensured we were happy and walked through how to use the new windows. Not to mention how clean and crisp everything looks now, its like we have a whole new house. We cant thank you enough!
Steve Mastrian
I couldn’t be happier with the AZ Window and Door experience. I met with 5 companies for my window and entry door replacement project. The cheap guys couldn’t meet the quality product and warranty of AZWD, and the remodel guys want to pressure sell you. Brad was amazing to work with - he helped me find the package that worked in my budget and I didn’t have to trade quality or warranty for price. No pressure either - gave me time to compare and came back 2 more times to get it right. Would recommend giving them a try! Will update when the project is done.
Kayla Tavasci
Brad started my experience with Arizona Window & Door Store off by his punctual timing and bubbly personality. He asked what I was interested in and then confirmed with his colleagues to make sure that I was getting the best product to make what I envisioned happen. He was informative and very friendly. I would recommend Brad and his team to my friends and family. I am looking forward to working with him in the future.
theresa gaspar
Jessie H. was very professional and courteous. On time and and very attention to detail about installing my windows. He has definitely mastered his skill. Cleaned his work area when done, and made sure I was happy with the completed work. I would definitely recommend him, for his professionalism and for him being a master of his craft!
eric kalter
Installed my patio slider yesterday. Great work by Diego and Jory!! The entire process from quote to install went well. Also thanks to Stephen and Chelsea. Jesse great job today. Thanks again
Randy May
Our windows have not been installed yet so I can only comment on Brad who was our sales representative. I have nothing but good words for Brad. He was on time and his professionalism was exceptional with a very broad knowledge of his product. We have sat through many sales presentations in the past who relied on the high pressure approach that never worked or sat well with us. Brads no pressure presentation and knowledge of the widows reassured us that we were purchasing a high quality product. Now only time will tell if their Windows are what they say they are and they’re installation people are well experienced provideing quality service. Thank you Brad it was a pleasure doing business with you.
Barb Colbert
Stephan came to our home well-prepared to share information for replacing the front entry door to our home. He was able to show us many choices for door style, color, and glass options on his computer. He had color cards that we were able to use both inside and outside to help with color selection. When the decision was made, he very efficiently typed up an invoice and emailed us all needed information to submit to our HOA for approval. Stephan was friendly, courteous, knowledgeable, and professional and we enjoyed working with him.
Henna Schlueter
I called the Arizona Window & Door Store To get someone to come to my house to give me a price on new windows. The next day one of their Design consultants, JIm came to my house. We discussed what I wanted and he was fantastic. He’s been in the industry for over 35 years and was extremely knowledgeable and courteous. The Anlin windows that he showed me were amazing and the price was fair. I’m looking forward to working with Jim and the Arizona Window & Door Store on this project. What a great experience. I would highly recommend them
Deb Heise
I dealt with Mike Holland for the estimates. We came to a fair price and he came back to talk when measurements were done.
The installers I had were great. I have cats and they helped work around them and the work was beautiful.
I recommend this company!
Karen Lincoln
Greg Haden has been an amazing resource to learn about window replacement. Purchasing windows and Doors is a game changer to improve the look and feel of any home. I love this company and the process has been smooth every step of the way. The final result has definitely improved the value and enjoyment of our home. Highly recommend them.
Valerie Kellogg
Mike was our salesman, and he is just great. He presented us with several different ways that we could get new windows installed, and really worked with our budget. He is always very responsive, very approachable and readily available. Mike is simply super!
Michelle Kincaid
I wanted to say what an awesome team I had in relations to the installers that came this past week. Ivan, Yaddie, and Elvis were the crew that arrived Monday morning and introduced themselves to me and then walked me through what they would be doing each day.
They then said their goal was to have all the windows (15 total) and sliding glass doors (3 total) to be installed in 3-days vs 4-days originally quoted and “yes” they did complete in the specified timeline.
They were organized, polite, and met with me each day to provide an update on their progress. I highly recommend this team and this company. Love my new windows and doors they are well worth the money. Thank you Ivan, Yaddie, and Elvis for doing an awesome job!
Beth Spivey
A big thank you to Jim Walsh. After researching window replacement companies for over a year we decided on The Window & Door Store. The quality of their materials and the extended warranties were unmatched. Also the customer service we received and the attention to detail along the way was greatly appreciated. The showroom in Scottsdale allowed us to see all the options available and pick the best options for our whole house window replacement project.
Alex Moreno
Arizona Window & Door Store is the best! I called up to have someone come and look at my windows and the next day they sent Jim over. Jim explained to me how the Anlin windows they sell are made specifically for hot climates like AZ. He also gave me glass options that will help keep the sun’s heat out of my house. Thanks Jim and the Arizona Window & Door Store. Looks like I’ll be buying myself an early holiday present. Would highly recommend them!
K.K. Mama
Mike Holland, the company representative that showed on time for the scheduled appointment, definitely made an impression on behalf of The Window Door Store of Arizona. After receiving 2 other window company visits the same day, Mike superseded with his professionalism, detailed explanations, & patience. He did not push or try to upsell anything. He simply expressed & showed the quality & warranty of the windows that the company installs. Thank you!
Killer Cadougan
Met Jim at the Scottsdale store and arrange a meeting. Jim came out to take measurements and was on time, and through. Jim is an experienced consummate professional with an attention to details. Our estimate was concise and complete. We could not of asked for more. If you are looking for window and door replacement I highly recommend Jim. You will not regret you choice.
David Goldberg
We enjoyed working with Jim, our design consultant, who was very efficient, friendly and responsive. He made the product selection process easier. The product showroom is a great benefit. We look forward to completion of our windows installation and the benefits it brings to our home.
Stephanie Fillmore
I have only made it through the ordering process at this point, but the customer service I have received so far is beyond anything I would have imagined in this day and age. Brad Penner, the salesperson who helped me, arrived early, was super friendly and knowledgeable, and cheerfully answered my many questions. I have extensive experience with trades salespeople and he is honestly the best I have ever met. Brad pointed out some options I hadn't considered to make sure I was ordering exactly what I needed and wanted while balancing my project budget to replace all of the windows in the house. He called one of the construction managers to ensure he was providing accurate costing for a request I made to have a window replaced in a different shape than I currently have. Change orders due to sloppy estimates are a pet peeve of mine, so I greatly appreciated this.
Brad prepared and delivered the estimate during the appointment. I had previously requested an estimate from a different company who took over two weeks to email it to me and it lacked any form of reasonable detail once I finally received it. The estimate Brad provided clearly described the windows, sizes, costs, installation and ancillary costs, which was night and day from the prior estimate I received from a different company.
As if that level of customer service wasn't already stellar, I had casually mentioned that my next project after the windows is the replacement of exterior siding. Brad started describing the product I had already researched and I responded that it is what I have in mind but that I have had some challenges finding an installer. He said he knew of a company in Minnesota that had planned to open operations here prior to his move to Arizona a couple of years ago. Further, he offered to reach out to them to see if they had in fact opened operations here and that if they had he would call and ask them some questions to see if he felt comfortable recommending them to me.
He later texted me to let me know he had contacted this company and that they had answered his questions in a satisfactory manner. Reader, this man then scheduled to meet with them at my house on his own time so they could meet me and measure for an estimate. To reiterate, he had already sold me the windows for the company where he is gainfully employed. He then called this company on his own on my behalf and asked them a bunch of questions to make sure they were established and would likely do a great job so I would be happy with them and then drove over 30 minutes to my house to meet with them in person. It was almost unbelievable and I am incredibly grateful. Hopefully the window installation goes well and they look fantastic, but so far this has been a tremendously positive experience.
Wendy
I replaced 15 windows and 2 sliding patio doors that were 30 years old. These new windows and doors look great! Call and ask for Dameon - he's great to work with on the sales side (isn't pushy and won't spam your email inbox). Miguel led the install along with two other guys - they knocked out a 4 day scheduled job in 2 days. Highly recommend working with these guys!
Nathan Virkler
This review is simply of the sales experience so far, I'll update it once windows are installed.
After having a few high pressure sales calls from other installers in the valley, Brad (Penner) was a breath of fresh air as he simply walked us through the process and explained the pros and cons of all the decisions. As an engineer, I appreated feeling like I had plenty of time to ask questions and make decisions. I would recommend him to anyone looking to replace their windows in doors.
Len Eros
Jesse did a great job finishing the last issues with our whole house windows installation project. Provided great service in a caring manner and was very thorough. I highly recommend Jesse.
Roman
Josh and his team did an excellent job installing my new French Doors. Their work was high quality and they didn’t make a mess. If I need another window or door, Arizona Window and Door will be first on my list!
Laurie leone
Jim came to look at our windows and doors. He is extremely knowledgeable, professional, and friendly. His explanations and presentations were superb. The products are first rate. I definitely recommend this company
Jill Kassel
Last week Jim visited my home in North Scottsdale to discuss my window upgrade project. He was professional and very knowledgeable about the high quality products and outstanding services Arizona Window & Door Store provides. I appreciate Jim’s follow up communication and I’m looking forward to working with him on this project.
Sarrah Al-Juaid
I had Arizona Window and Doors install my custom windows in my condo in Scottsdale and they did a phenomenal job. I could not be happier with their service, professionalism and absolute pristine job. I highly recommend their services for anyone looking to upgrade their windows!
Michelle Snyder
Brad Penner was prompt and on time for the estimate. He is knowledgeable, friendly, and is someone who really cares about the customer and their satisfaction while doing his best to get you the best price possible. Hopefully the windows are the quality we are expecting and the installation is smooth and professional. The warranty for the Anlin windows really can’t be beat and since we live on a golf course that was an important consideration for us.
Anne Lantero
It's not that often when a salesman tries to talk you out of a sale, but in this case, that's exactly what happened. We weren't replacing an entire home with windows or doors, but did need help in replacing 4 odd sized doors. The entire consult was negative with comments like "I don't think we can locate a door that size", "You should try Home Depot", "The front door will cost you $15000.00 to replace or more" etc. etc. I always appreciate a fair and honest salesperson; this consult made me feel like he just didn't want to bother with the job or need our business.
JoAnn Cooley
Mike Holland came to give me a quote to replace my sliding glass door. He was very knowledgeable and took his time and I feel he went over and above with my many questions both in my home and later at their store. If he is an indication of how the installation will go, I will be extremely happy.
Alicia Krick
Very satisfied with this company. Everyone is responsive, friendly, prompt and knowledgeable. I will continue to use them to replace more windows on my home. 2nd time: called these guys back for more windows. Brad came out for the initial appointment. He is just as friendly and professional as the previous crew. Very happy with this company and highly recommend them.
Patricia Kaiserman
Mike Holland arrived early for the appointment which was great! His knowledge of the product was extensive. Mike was very personable and a definite asset to his company. The price he quoted was more than I had budgeted. The information he provided was most helpful.
Catherine C
I had the pleasure of working with Jim on my project. He is an expert in his field. Highly knowledgeable, professional and responsive. The installation process was flawless and the quality of the product is unmatched. I highly recommend Arizona Window and Door.
Jeff Schneider
Shannon with AZ Window & Door Store came to give us estimates on window replacements. She was superb! Shannon was cheerful, patient with questions, educational and informative without being tedious, creative in recommending different approaches, unrushed, thorough, knowledgeable - basically everything you could ask for in a sales consultant. A pleasure to work with!
William Buechner
We were in the market for new door and windows and were dreading having to go through the process of educating ourselves, dealing with the high pressure sales tactics many use, and deciding who to use after filtering out the fluff and misdirection to determine what would work best for our needs. We met with several competitors and after listening to and evaluating each of them, made the no-brainer decision to use AZWDS, which I HIGHLY RECOMMEND.
WOW!! Brad P., our sales rep with these guys was amazing! He made this process a pleasure to endure. Brad was very knowledgeable, professional, and quite people friendly. He laid out the products he had to offer in a way that was easy to understand and clearly demonstrated to us why AZ Window and Door Store was the way we needed to go. What I liked the most, was the fact that he didn't pressure us into making a major decision on the spot, or needling us into having to do it "today". He presented his products, provided the information in a confident, competent way, and allowed us the time to compare his products with others to make an informed decision. I was quite impressed with their warranties and the quality of the products he had to offer. The process so far has been seamless and we are now waiting to have our new energy efficient doors and windows installed.
I will update my review when the windows and doors are installed but I am quite confident that these guys will come through with flying colors based on my interactions with this company to date. Great job Brad!! Great job AZWDS!! I look forward to enjoying my windows and doors!
Marie Ruiz
The estimate provided to from Jim Walsh of Arizona Window and Door was very thorough. He was very knowledgeable about the windows they sell and all windows in general. He answered all the questions we had from the type of glass they use to the lead time on their products. It was a pleasure to meet with him.
Steven Nemecek
Steve Kosac was extremely helpful and knowledgeable and never once put pressure on me to go forward with the purchase. He followed up as needed and answered all my questions. I spent several weeks interviewing about a dozen different window replacement companies and could not find better pricing and quality. If you are in the market for high quality vinyl windows, give the Window and Door Store a call and ask if you can meet with Steve.
Felicia Kirven
We very much enjoyed dealing with Arizona Window and Door Store from start to finish. We had a thorough explanation of the best type of windows for our home, the scheduling and installation went smoothly and the job was completed professionally.
Y P
Jim came to provide an estimate and presented the Arizona Windows and Doors product line. He was very knowledgeable, answered all of my questions thoroughly and in a very polite way. He took as much time as was needed to make sure that we understood what we were going to purchase.
John Genovese
Jim from Arizona window and door store came to consult me on my windows. Jim was outstanding on his explanation, explaining everything to me. His patience was absolutely outstanding. I highly recommend them and looking forward to doing business with them.
Lori Butterfield
Brad Penner was right on time, professional, friendly, and respectful. He shared relevant information, without a stereotypical sales pitch. I appreciate not feeling pressured to purchase the same day, as I had felt with another company. I recommend Brad for your window/door needs.
Heather Winner
Brad Penner was incredibly helpful in my decision to purchase ftom AZ Windows and Doors. I knew what I wanted and he showed me a variety of options to fit my house. Brad was easy to work with, professional, able to answer questions and provide me with the information that I needed in order to make a decision. I am looking forward to the installation.
Linda Nelson
Shannon was very helpful and professional. We didn’t use this business because we were only doing one window. The information she passed on was very helpful in our project.
If we were doing more windows, we would use them.
TDSBAR
Very professional company. Windows arrived on time, amazing install crew. Had an issue with one of the windows. It was taken care of within three hours of the completed install. Windows are of very high quality and really outstanding customer service.
Jill Mckinley
Jesse came by to put in our sliding door screen and it didn’t meet his standards so he ordered a new one. Fixed the settling on double doors and Jesse is indicative of the service, quality, customer care from AZ Windows and Doors
Cindy Dotson
Brad was very professional and gave us a very thorough presentation so we knew exactly what we are getting. He was up front with time lines and what to expect as we move forward. Due to his low pressure sales technique and thoroughness we made the decision to go with AZ Windows and Doors.
Ashley Hall
My windows were installed yesterday by Adrian and Mateo. They both were friendly and cleaned up as they went and worked quickly and efficiently. If you’re looking to get new windows, I highly recommend AZ window and door store. The process from start to finish went smoothly, and everyone I interacted with was professional.
Dominique Vigil-Lovato
Scotty was professional, and punctual from the start of communication. Gave us knowledgeable advice needed to move forward with our home repairs. We will definitely keep him in mind when we are in need of total door replacements.
Claudia Soto Beeks
Jesse was professional, friendly and extremely knowledgeable. He checked everything and made adjustments to ensure quality of their product. I’ll recommend them every single time!
Landon Loaiza
Wanted to thank Jim from the Arizona Windoe & Door Store in Scottsdale for coming to my house to look at my window project. He had some great ideas and Amazing window products. Will definitely be using this company when I’m ready to start my project in the fall.
gene leighty
Everyone I dealt with here was awesome. I had to adjust my install date multiple times and it was never an issue. Lacey at the office was always a pleasure to deal with and Daniel did a great job on the install.
Highly recommend this company. They still believe in real customer service.
Karl Gant
Jesse just finished installing the interior trim around our new door, and the results are outstanding. Jesse is a true craftsman with exemplary competence, and his focus on complete customer satisfaction is amazing and unbridled. He did multiple on-the-fly adjustments to our uniquely challenging install, and the quality of his work really shines through. I'm using these guys again for another door install job at our house very soon. Wouldn't hesitate for a second to reccomend them to others who need door/window work. FIVE STARS FOR JESSE!! FIVE STARS FOR AZ WINDOW AND DOOR!!
T C
We highly recommend AZ Window and Door Store! Our experience was wonderful from start to finish. Several other companies didn't even bother to return our calls requesting quotes. AZ Window & Door called back within 15 minutes.
Chad came and gave us a detailed and professional quote, never said anything negative about other companies, and answered all our questions about different windows. One of the other quotes we received was just a total scribbled on the back of a business card, and the representative spent most of his time talking about how bad other companies were. A few days later, Greg came and measured and answered a few more questions.
In less time than anticipated, our windows were ready. Patrick and Mando came to install. They were polite, professional, and did a great job. We were completely re-configuring a couple of the windows. Although we had done the initial demo, they had to do extra to make sure the opening was right. Through it all, their attitude was upbeat and positive. They even took extra care to watch out for our animals to make sure nobody tried to escape when they were going in and out. They covered everything inside to protect it, helped move furniture away from the windows, and when they were done, they cleaned everything up, including vacuuming!
Customer service was the main thing that made us decide to use AZ Window & Door in the first place, and that continued throughout the entire process.
Our new windows are beautiful, we can already feel the difference in how much cooler it is inside our house, and we can't hear the neighbor's pool parties at night any more. One of the best investments we've ever made in our home!
Jerry & Theresa Collins
Tim Mclaughlin
Jim has 35 years experience and it shows. He took his time and presented the features of his product and the benefits extremely well . We made an investment ,we believe , in the windows we purchased that was well worth the price compared to other products.
Andy Rodriguez
Michael Holland did an excellent job of explaining how the company works and guarantees the work done. Mike stayed in touch through the whole process of making sure things moved along. He is a great asset to his company.
Diane
Steve at AZ Window and Door Store is just fantastic to work with. He is so sincere, helpful and knowledgeable. I had a really great experience and would highly recommend AZ Window and Door Store!
Hol N
Just got 3 new awesome windows installed! Everyone involved was a class act from start to finish - Chad in sales, Chelsea at the office, Derek and partner on install, and I think Sergio was the one who did drywall as well. They did a beautiful job, and left the place spotless. Where a few holes were left in the drywall from tearing out old windows, they were able to have Sergio come out the very same day to patch them up. Wow!
I had these old rickety single pane windows I didn’t feel safe having in my condo, so got some solid dual pane laminated glass windows. The features they had were better than others - like metal reinforced vinyl. Not only do they make it quieter, but will hopefully resist the afternoon sun, and they are harder to break into so I feel more secure.
I might sound like a window ad right now, but I’m ok with that. While they are not cheap, they have various options, and given the nicer features I got, they were actually priced quite well compared to the other quotes I got. And windows like this are are a good investment in the value of the home, especially in AZ. The warranty is long lasting as well, too. Also - had a financing option to pay off in a year with no interest if you qualify.
I wouldn’t hesitate one second to recommend this commend to any family or friend.
Nate Pierson
I had Brad stop out to look at replacing doors and windows and he was absolutely awesome. Actually told me I didn’t new new doors and windows. I appreciate his insight and honesty and I would absolutely recommend him!
Ginny Allen
Steve Kosac was courteous and professional with reviewing my window replacement needs in the bathroom. Excellent first time experience using this company and they support the military with discounts!
Erica Jennings
Paul was great. Very knowledgeable without trying to “hard sell” me like others did. Ultimately decided to wait on my project, but will choose them when I do go forward with it.
Debbie Haferman
Jim came by to give us a quote for window replacement and was very thorough in explaining option pros and cons. Answered all our questions and the quote was fair and complete. They are at the top of our list when we pull trigger on this project.
Anslem Flores
Derek and Josh were professional, communicated well and were transparent the whole job through. The crew Keyonna, rob, Ryan, Nick, jori, Nikki, josiah were respectful, and worked well as a team. Couldn’t ask for a better team to be trusted with the job and my home!
Kristen Marion
Customer service here is impeccable. Have now hired them twice for a custom Titan front security door and French sliding doors for my back yard. Installers were friendly and efficient. Left my home clean, in fact, they covered my kitchen table and surrounding area with drop cloth. Happy to recommend!
Kirstin Thomas
Arizona Window and Door Store has now replaced every door in our house. We replaced all the doors on the back of the house one year ago, and we finished all the front doors today, including the showstopper entry door pictured. From start to finish, this company takes care of its customers like family. The installers are skilled, neat, and professional. Patrick and Armando were a special treat...I highly recommend this team. Thanks guys!
Tanja Daniels
After going through several companies and being very disappointed, with ordering wrong doors, not showing up etc, I searched for reviews on Yelp, I found Arizona Door Store and they had good reviews, so I decided to give them a try. Their website is very easy and you can request a quote on-line or call the office. When you call the office you most likely get to speak with Jaclyn, who has been a pleasure to work with and follows up very every appointment and makes sure everything is to satisfaction. We had four different professional individuals completing the process, from the installer, the stucco guy and the painter. They were all specialists in their field, they showed up on time each time. They were friendly and very clean. Each one of them asked me each time if it was to my liking. I would recommend this company very highly, please avoid frustration with other companies and go with Arizona Door Store. Just a final note they are not a high sale pressure company at all. Not trying to sell you stuff you don't need.
Mr Mac
Paul is an excellent design consultant. He arrived on time, both times, was patient and knowledgeable about the products and installation processes.
Sharon Graham
Jesse was extremely professional, friendly, knowledgeable, and went above and beyond to ensure our satisfaction with the work performed. Excellent work ethic and customer service. Thank you!
Kristen Shroyer
Can't say enough wonderful things about this business. Greg, the owner, was incredibly knowledgeable and helped us find the perfect door. Scheduling the installation was very easy, and the team that installed was professional and great. What a difference this beautiful door made on our patio! Can't wait to call Greg again for when it's time to replace our windows.
Warren Lee McKay
We had new door and windows installed by Arizona Window and Door. We couldn't be more pleased. Great sales and installation team. I highly recommended calling and asking for Chad.
Randy Williams
Met Cindy at Home Show. She was amazing! So polite and knowledgeable. Was more like a real conversation and not a sales pitch.
Kathleen Ciulla
From beginning to end, my experience with this company was exceptional! Bobby, Freddy and Kurt were very professional and knew what they were doing!
I had 13 windows replaced with the reflective exterior and really like them! It’s as if I’m looking through high definition sunglasses.
I encourage you to look into this company before making a decision on new windows and doors! It is traumatic enough to have to spend money on replacement windows, but working with this company has made it less so! Their pricing is excellent for the quality windows they supply and their customer service is the best!
Charles McAlpine
We are in the process of replacing every door in our home. Including 3 sets of double closet doors. Our home was built in 1971 and had hollow-core, builder grade doors throughout.
Greg has been amazing to work with! First of all, every time he makes an appointment, he actually shows-up on time!! As anyone who works with trades knows this is a big deal in this day and age! He offers ideas and suggestions, gives actuate quotes and timeframes. He is friendly, personable and professional. He cares about his business.
We are doing this project in three phases, which by the way did not change the quote..., and yesterday they completed phase 2! Bob the service installer was on time, professional and left the place looking spotless.
Using Arizona Door Store for our solid, single panel shaker doors is the best decision we could have made. I wasn’t sure how much of a difference these doors would really make, but they really bring the place to a whole new level. And replacing the 70s folding doors has been a dream!
Thanks Greg and team!
Frank Lynott
Brad is the most honest professional sales person you could ask for. He didn't have exactly what we wanted but could not have been more helpful. Highly recommend.
Krista Green
Our experience with Arizona Window and Door store has been exceptional from the first moment we contacted them. They were super responsive and were able to get a sales rep out to us quickly. The door we needed replaced gets exposed to all the elements because it isn’t covered and we knew we were going to need a great quality item to stand the test of time. The sales rep showed us how their doors stood apart from others, and though it was a larger expense than we had expected, we knew we needed something better than the standard, so we decided to move forward. They were even able to give us a discount because of a promotion they were having. It took longer to get the door installed, about 6 weeks, however when we called to ask what was going on, they were really kind and called to check on what the hold up was. With supply chains still being held up because of the pandemic, we had to wait a little longer. The day finally came for installation and it the door is beautiful and everything we had hoped it would be. The guys took their time to make sure it was installed correctly and beautifully. I even got a call asking about our satisfaction a few days later. I can’t recommend this company more. From start to finish it has been a wonderful experience.
Rebecca T.
Arizona Window and Door Store did an amazing job installing a beautiful new glass sliding door. Mark, our sales person was super knowledgeable and was prepared with impressive technology (vs clipboard or notebook) to review all energy efficient options. Colby, our project manager measured and was exceptional explaining and confirming all order details. From start to finish every step of the process was handled with ultimate care. The communication from Tiffany and Ashley was superb at every juncture. Miguel and his team of installers took the utmost care prepping the house both inside and out and when install was complete they left the area cleaner than when they arrived. Manuel and Luis were true artists taking their time to perfect the finishing touches to exterior stucco so not even an expert could tell the door wasn’t part of the original build. We couldn’t be happier with our new beautiful sliding glass door - it is a dream to open and close and love the technologically advanced glass for improved energy efficiency. I can’t recommend this company enough - customer care is ingrained in every facet of company culture and it shows!
Sunbeamboogie
I am so glad that I chose AZ Window and Doors. I received a few different bids for the job and I chose these guys for their excellent communication and professionalism. Then I experienced their work. I am so impressed. Every worker that came to my home for was A+ Professional. The schedulers and management were also amazing. I will always use this company for any window and door job. They are the best and I have zero complaints. I HIGHLY recommend!!!
Matt Huizenga
Perfect does not begin to describe this company. I got a quote for a new front door with a screen door, and a new sliding glass door. They were the best offer of all my options, and had the most attention to detail during the process. My wife and I love our new doors, and we will be coming back to have our windows replaced by them as well. Perfect does not even begin to describe the company, the employees, and the work they do. Every single person was polite, knowledge, and kind. High recommend using Arizona Window and Door.
Jeffrey Keck
Overall we are very happy with the quality of windows installed, friendly service and responsiveness. There were some caulking issues that needed to be redone, and some scheduling issues, so thus the 4 star instead of a 5 star rating. Jessie was the technician that came out to redo the caulking, and he was EXCELLENT. I have to say that Arizona Window and Door did everything they should have to insure customer satisfaction, and having a technician like Jessie do the follow up repair leaves us feeling good about this company.
Matt Chavez
Steve our salesperson has been great and responsive to our questions and has been a great experience so far. Made me feel like a customer before I even put a deposit down.
We had another person come and do the final measurement of our interior doors and he was very professional as well and on time.
Now I’m the process of waiting for the doors to be built which is about 20 weeks out. Feel completely confident of this company so far and will update once we have them installed. Thank you!
Margith Baker
Deciding to change out a sliding glass door for french doors was a big decision so we did our homework and decided on AZ Windows and Doors. After reading all the reviews, we had no doubt we’d made a good decision to call and have a representative come out and begin a conversation. Samuel was on time and listened to what we wanted and made sure we selected the best option available. The estimate was competitive for the quality and we were happy with our quote and decided to move forward. Steven came out next to finalize the measurements…another great experience…on time and professional. We have all the faith in the process and know when it comes time for the installation, the doors will look fabulous.
Hinman Dunn
Mark Sander is an impressive sales professional. He is an outstanding representative of Arizona Window And Door Store – he is very knowledgeable, honest, and thorough. More importantly, he places the best interests of his customers first. Throughout his consultation with my wife and me on replacement windows and doors, he always made sound recommendations from our perspective (not once did we ever get the feeling that we were being “sold to”). Mark’s personality and his straightforward, sincere approach truly made it a pleasure to work with him on our decision to proceed with AWDS’s high quality windows and doors. We highly recommend Mark and his company/products!
ML S
Super experience: From sales to install everyone was helpful, friendly, and willing to answer any question.
I needed to replace two wide, tall windows flanking a fireplace and a wide kitchen window. The sales manager had good recommendations, and the delivery date was earlier than expected (great news, especially now). The windows were installed this morning. Abel & were crew exceptional: They arrived as scheduled, covered everything to protect it from dust, removed and replaced my old windows, and then cleaned. Their process was amazingly efficient and professional. Best window installation ever!
The windows look great! Thank you, Arizona Window and Door Store.
Chris Leason
Very responsive to customer questions and concerns throughout the entire process from selection, install, and followup. Dameon the sales person was patient and explained our options and provided us with photos of similarly-installed windows. He followed through on every request. Our install crew of Zachary, Daniel and Chad were polite and said 'thank you' for everything. They explained the process and answered all of our questions. Rachel was on top of the order and installation. And Tiffanie is so pleasant to deal with on post-installation questions and concerns. She is a true asset. Finally, we had Jesse out after install on a service call and this guy knows his stuff! He was patient and explained the operation and maintenance of our new windows. Although we had some issues with the manufacture of some windows, AZ Window and Door Store stood behind the product and are addressing these issues. The company is totally customer-focused, which is nice to see compared to some of the other companies we received quotes from.
Lori Igleski
Excellent experience from the first sales call to the final installation exceeded expectations. The door is of high quality and the installation was of equal quality workmanship. The workers were always on time did everything they said they would do, when they said they would. They products are not cheap, but I am satisfied I got what I paid for.
Shanoah Conklin
Jesse was amazing! I met him at the front door and the first thing he noticed was that it didn't open or close properly. He was not here for the door. He was sent out to tighten up some loose screens! He fixed the door which was sagging with some longer screws and because the screws didn't match, he painted them to match. He also adjusted the threshold and striker plate! Again, NOT was he came here to do. Now the door opens, closes and seals properly. He then fixed the screens and because he also noted the caulking around the windows wasn't quite up to snuff, he fixed that too! This is not the only amazing service I've received. Holly who was the sales rep was amazing as well as the install guys (Ivan and crew)! So far, I would highly recommend AZ Window and Door and Anlin Del Mar windows!
Nancy J Stephens
I want to recommend Arizona Window & Door on the basis of an extensive window and door replacement project they just completed for us. I think any homeowner would be very pleased with the work the company did for us.
Ours was a big, complicated, multi-day project involving a new front door and side window, four new sliders and seven new windows. Four of the windows are trapezoids and one window company refused to even consider replacing them. I have attached a photo because in certain areas of McCormick Ranch (e.g., Mountain View East), these unusual windows are found.
The doors and windows were double-pane, energy efficient and we are already experiencing the difference in how much heat comes in. The quality of the door and windows is excellent and they all come with a forever-guarantee.
Three different crews worked on the project – three door experts, two stucco and finish experts and two painters. In total, it was seven different guys and they were all great. By great, I mean that they knew exactly what to do and did it efficiently and correctly. They were unfailingly nice and respectful of our home. Most importantly, they made a few key observations and suggestions that really helped us improve the project.
We did not do a great deal of price shopping but we were very happy with the price. It seemed quite reasonable for the number of doors and windows, the hours of work and the high quality with which the whole project was done. In particular, the living room has faux paint and I wondered if the painter would be able to make it look OK. He did; it looks great and one cannot even tell any work was done.
If I ever have another window/door project (which is admittedly unlikely), I will call John at Arizona Window and Door. I believe you will get similar quality from this company.
Julie Bailey
Our sales representative, Jim, was knowledgeable, professional and easy to work with. It is clear that he has an understanding of the product as well as what the process is for installation. I felt at ease making decisions based on his experience in the industry. I would definitely recommend Arizona Window and Door.
Julie Bailey
Lori Petersen
Jesse was our service representative that was sent out to repair a few screens that were damaged. Not only was he early from the designated time we were given but he provided some good information on maintenance for our doorwalls.
We have been nothing but pleased with the total process that this company has provided. We would highly recommend them to anyone looking to replace windows or patio doors.
Ashilynn Grill
We’ve had our windows installed for about two months now and everything from start to finish went amazing! Daniel’s presentation and explanation on the windows was very informative and it was great to have a quote right then and there. There were some delays in delivery(not their fault) and Ashley always made sure to communicate updated timelines with us.
Nate and his install team did an amazing job. Install was quick and they were very respectful of my husband and I working from home at the same time. Everything was cleaned up and furniture put back into place, I didn’t have to touch a thing. The windows themselves have already made a difference in the amount of noise/dust/heat that comes into my home. We are very glad we went with AZ Window and Door!
Janet Hatfield
We used Arizona Window and Door Store to replace our double front doors. I initially reached out to them via Yelp and they were very quick to respond. We had our initial meeting with Randy who went over our options and we decided on the type and colors to use. We then had another appointment for measurement and then the final install. Everyone who showed up was punctual, kind and easy to work with. I had no issues with any of the workers in my home.
The install took about 3 hours and we have 1 more appointment to complete the job.
I have had a few quotes to have the double doors replaced and their price was by far the best with the best quality. I will be contacting them again next year to replace another exterior door.
Door install is officially completed with the threshold install done today by Jesse. Still had stellar service, punctual and Jesse even did a full check to make sure everything looks good!
Kyle Kuo
I needed to update a sliding glass door and talked to a few companies for quotes. From the beginning, having Randy come out and provide a quote was way more comfortable and easy than others. No pressure, no classic sales pitch. It was exactly what I was looking for and and customized to my needs. The door was custom, so we were told up front the wait time, but was pleasantly surprised when the door came almost a month early! Abel and his crew came out first thing in the morning and with no interruptions were done by noon. The door transformed the space and they left my house cleaner than it was before they started! I can’t recommend Arizona Window any higher. Truly the best customer experience and quality product!
Michael Prince
Jesse came to replace a screen door that had a manufacturer defect following my window and door replacement project. He displayed great customer service and took the time to address several adjustments needed with not only the screen on question but multiple sliders and my front door. He went above and beyond and provided the best customer service imaginable.
Larry Jacobs
I had a terrific experience with Arizona Window and Door from start to finish. Damien, the sales rep was great to work with and found creative ways to reduce costs. Scheduling and communication from the office was spot on, The installers were very professional and worked efficiently and cleanly. There were a few issues that arose after the install was complete and Jesse addressed these issues immediately and perfectly. We've already noticed a reduction in our cooling costs and we couldn't be happier with the quality of the windows. We'd recommend this company without reservation!
Antonio Cypert
Steve and his team at AZ Window and Door are all class acts. Steve, in particular, was one of the most professional consultants I’ve had the pleasure to work with; he was courteous, friendly, and thorough. Aside from the professionalism, the products they use are top-notch quality, well priced, and you can’t get from a big box store. I would recommend them first to any friends or family who are in need of the service and trust them to do it right.
Neil Rosekrans
Jesse was great, he replaced a part on our sliding door where the stripping had been coming off. Rather than just put a band aid on the problem, he replaced the entire casing around the door. He’s a pleasure to chat with and very service oriented. He represents the company well and emphasizes that Arizona Window and Door stands by their lifetime warranty. Thanks guys, we appreciate your products and service very much!
Diana Barbatti
Breathe of fresh air. Great to have someone come to serve rather than just sell. Great product and really good people! Excited to get this project going!
Linda Rode
We had a great experience with AZ Windows and Doors. Josh and Gary were our window installers. They called before arriving giving me an approximate eta. They introduced themselves when they entered our home, did a walk through with me and explained what to expect from the window install. They covered everything near the work area and cleaned up when done. They even vacuumed. When done they showed us how to operate the locks and did another walk through to make sure we were satisfied with the product and workmanship. I would highly recommend this company. From the sales experience through installation and customer service they are amazing. Thank you so much!
Robert Tully
We have had an excellent experience with Az Window and Door Store from the very first visit.
Andrew took the time to go thru the options and application of the product.
Ended up ordering all new windows, patio door & entrance door.
Product arrived and was installed on promised date.
The install crew has everything completed in 2 days and it completely changed the look of the house.
Had a minor issue with front door lock but new parts were ordered.
When Jesse, the service manager, arrived with replacement parts he noticed the new part was not up to their quality standard and is reordering a new part but took the time to install a temporary part until correct part arrives.
I would highly recommend Az Windows & Doors to anyone looking to update an existing home or to specify the product for a new construction.
Chris Parker
The windows and doors are amazing. I wish I would have done this years ago. I can already tell a difference in the comfort of my home. The installation team led by Derek was fantastic! They were friendly, efficient, and professional. Overall, I would recommend the product, the company, and the team I have worked with to anyone needing windows & doors.
Dee Plorable
From start to finish this company provided exceptional customer care, value pricing, quality products and technical expertise. The salesman Matt was professional, helpful and was not pushy. The team of three install men Ivan, Elvis and I forgot the third man's name were very skilled, courteous and fast. I would use them again and recommend them to others.
Chris Stanton
Josh and Keyonna did an outstanding job with our door replacement! Their quality is top notch and they take care to ensure the area is clean before they leave. Despite a minor issue with the order, Josh was very professional handling the issue and I am confident Arizona Window and Door Store will complete the install in a timely manner. Until then, Josh and Keyonna have installed a beautiful and secure front door!
Kraig L
I'm very happy with the door and the experience from start to finish. Jesse came out to put on a door stop that was missing and helped me out with a couple of problems with other doors. It's rare to find such great service these days. Look forward to working with you again when I'm ready to replace my other doors and windows.
Justin Hopkins
After weeks of shopping around, speaking with several companies, and numerous home visits, Vinny Summo from AZ Window & Door sold me on my windows and door replacement! Many of the companies I spoke/ met with were either not forthcoming with information/ pricing or were very aggressive in their sales. Vinny met with me and was extremely patient, honest, and helpful assisting me to select the best products for my home. Vinny genuinely cared about my choices and took the time to ensure I was 100% happy with my decisions. There were no hidden fees or confusing prices so I knew exactly what I was paying for and what to expect from my purchase. The quality of AZ window & Door products/ installation is second to none and I couldn’t be happier with my decision. If you are considering any window/ door installations call AZ Windows & Door first and ask for Vinny Summo!
Richard Muenchow
This is by far the best company I ever used, trust me I am the first to complain, if I wasn't happy. Everyone I have dealt with with window and door store, pay attention to detail and seem very happy with their company. Screen repair took only a few minutes, he arrived on time, texted me before he came, he was very pleasant, and professional. I will recommend AZ window and door to everyone who needs windows. Thanks !
Katie Smetana
We were referred to AZ windows and doors from our neighbors and they did not disappoint! From the first experience with Matt the entire team was very professional and genuine…in addition to having a great quality and affordable product. We made a conscious choice to support a local family business rather than one of the biggies and it was so worth it. The quality of service was top notch through the entire process - especially the install crew of Derrick, Sean, Gary and Josh. They were fun, hard working, professional and extremely meticulous as they worked (and cleaned up after themselves). We had a slight delay in scheduling the install which was not surprising due to the pandemic, but they rallied a team to get it done in only 2.5 days! A great quality product from a great company! We are raving fans and would highly recommend them.
LK Allen
Product is above and beyond the competition and Jim, the sales person was professional, knowledgeable about the product and went above and beyond in assisting me with what would be best for my home. Totally endorse this.
Tom Racine
Jesse was on time and took care of replacing the door handle. He also adjusted the screen door and even repaired a window lock. We are very pleased with the quality of people this company have. We highly recommend AZ Window and Doors.
Frankie Reeves
It was a great experience from the start. Steve was very informative in his representation of the products. Ryan did the installation with another partner. They were professional, efficient and great to work with! I love my sliding patio doors. I would highly recommend Arizona windows and doors!!
Melissa
Jesse did a great job with my screen repair and presented great customer service. He was very kind and knowledgeable. I am very happy with Arizona Window and Door and know I can always count on them with my lifetime warranty.
Kirsten Bartlett
Arizona Windows and Doors was great to work with in replacing our front door several months back. Unfortunately it didn't quite close correctly, so we called to see if it could be corrected, and Jesse came out to help. He not only fixed the issue but also replaced a few screws to prevent further issues, corrected trim to be a bit more aesthetically pleasing, and made sure it remained perfectly sealed. He even showed us which product to use on a couple old windows we're not yet ready to replace. Overall, Jesse reminded us why we chose this company in the first place - the service was excellent and we'll continue to use them in the future.
Mike Carver
We are extremely satisfied with our new windows!! We had some delay issues but we finished off with the best ever!! Jesse is amazing!!!! He addressed all of our problems and fixed them to perfection! He was always on time and his professionalism and knowledge really shined through! He changed a few things that made our windows picture perfect! What we appreciated most was that he treated our house like it was his own. So many thanks to Jesse for completing our project to perfection!!!!!!
Jack Sirius
Great experience from start to finish. Martin gave me the bid with absolutely NO pressure to buy (which was also the lowest bid I received for the same brand of windows.) Jeff followed up with a second complete measurement--measure twice, cut once as they say. And Fred, Joseph and Ben were phenomenal installers. Not only did they work quickly, finishing a day earlier than expected, but their work was expert with detailed attention to the fit and finish. They even made sure our escape artist cats were properly supervised. And, most importantly, the windows look and work great. I'm totally satisfied!
David Schmidt
All the employees Dameon(sales), Frankie and Eddie’s work crews were amazing and professional. I had 23 windows replaced and they did an amazing job. The work crews all showed up every day on time and treated my house like their own. They kept everything clean during the job. They all had great sense of humor and seemed to enjoy their work. I work with a lot of construction vendors and it is hard to find people who do what they promise. This company does. Also the project folks in the office Trish in particular was awesome to work with.
Lisa Andrews
Jim is awesome! Definitely knows his product! He is knowledgeable, detailed, personable and most important reliable! He is a pleasure to work with! I highly recommend Jim and Arizona Window and Door Store!
WILLIAM RODRIGUEZ
When it was time to update our home with new windows and doors my wife and I shopped around with numerous places throughout the city and it wasn't hard to choose who we trusted with our project . Arizona Window & Door along with there associate Daniel Gordon stood out from the rest . The quality of product along with quality of service were unmatched Daniel was there in every stage of our project from the beginning to end he was easily accessible ready to answer any questions we might have had . I highly recommend choosing Arizona window and door for your next project
Will Rodriguez
Stan Evans
Brad was very professional, with a pleasing approach. He was knowledgeable about the products, and asked his associates for confirmation on one or two issues. We both were extremely satisfied with the visit, and decided to use your company, mainly due to the no-pressure presentation! Well done, Brad!
Rob Miller
I spoke with Mr Jarman about replacement windows and he gave me excellent information about my current windows vs. new ones. His knowledge, Professionalism and non pushy approach was very comforting. I am definitely going to replace my windows through Bryan Jarman.
Allison Peters
We are so thrilled with both the quality of the door we purchased and the entire Arizona Window and Door Store team. John was incredibly helpful in making sure we picked the perfect product for our home and so communicative from the day we ordered until delivery and beyond. Josh and Keyonna went above and beyond during installation! Their professionalism, courtesy, tenacity and skill are something you can’t find everyday. We really couldn’t be happier and look forward to purchasing from Arizona Window and Door Store again.
Akira Kawashima
Brad is so helpful and patient to explain every detail of window and door replacement project and answer all questions we had.
Tim Miller
The sales all the way down to the installation process was excellent Highly recommend to any people to purchase these windows
Thank you Mike Holland
jacob hamilton
The service from beginning to end was phenomenal will definitely be using this company again. The service man Jesse was probably the best experience we have had when it comes to getting work done. Will request him for any future jobs we get done.
Animegirl377
Both the gentleman that came out today to adjust the front door and fill in the foam on one of the doors the remainder of the way and the three gentlemen that came out to do the initial installs were all very nice, professional and on time. All of them were fun to chat with and attentive to any concerns I had. I enjoyed working with them all.
L.A. Lugo
I can only based this review on the initial appointment with Brad Penner with Az Windows & Doors as we are looking to put in a double sliding door where an existing window and door are and adding a bathroom window. This project has not begun at this time. Brad arrived to our home promptly and in a professional manner. He began the appt by giving us the reason he chose to work for Az Windows & Doors and his career path as a consultant. He is friendly & professional. His knowledge with the products we are seeking are top notch. He explained the entire project and what to expect step by step. Az Windows & Doors estimate is fairly priced for the project we are requesting. Brad is highly recommended for any windows and doors project you may have. Looking forward to working with Brad and Az Windows & Doors on our project.
Mike L
Our new windows look fantastic! The whole process with AZ Window and Door was excellent! Special thanks to Matt in Sales, Colby in Project Management, the Install Team of Josh and Gary, and Tiffanie in the office. Not only did Josh and Gary do a great job on the install, their daily clean up was just as impressive. Jesse was just as impressive with follow-up maintenance. I highly recommend your company! Thank you!
Eddie Mosqueda
I reached out to Michael Holland at Arizona Window and Door Store regarding some new windows. He was on time and courteous. During the estimate he walked me through all of my options and he was very knowledgable about the products. He did make some recommendations that were not only suitable for my needs but also was looking out for to make sure I wasn't buying more than what I needed. I highly recommend him and this company.
Lisa Marks
We picked AZ Windows and Door's because of reviews. We are very pleased with whole process. Matt, our sales contact, was great and answered all our questions and was accessible for follow up. Josh, Gary and Adam, the install crew, were very professional, friendly and very conscious of limiting construction dust to a minimum. They left our property cleaned up and where even kind to our yipping Chihuahuas. The windows look amazing, we are so excited with how they look and how energy efficient they will be. It will be worth the investment.
We had one pane that needed to be replaced, they sent Jesse, who is "the guy" who can fix any issues. He replaced the pane, showed me some additional maintenance hacks and even replaced a screen that had a small tear after all the stucco replacement.
Oh, and when they say there stucco guy does amazing work, they are right!
Debra Corrigan
Stephan Eckel, my Design Consultant, was very kind, courteous & knowledgeable of the products. He gave me valuable advice and handled my purchase professionally and with ease. I definitely would recommend him & the entire team at AZ Window & Doors.
Mike Krauter
I needed a couple windows replaced and the professionalism of my Salesman, Dan Gordon, made me decide to use your company. Not only was he very knowledgeable but his politeness and eagerness to help me made it an easy decision. I will definently be using Mr. Gordon for any future window purchase and will be referring anyone looking for windows.
Wesley Davis (Wes)
Bobbie and Hector are a great team! First time I’ve ever left a review for someone but they deserve it! Az. Windows and Doors are very lucky to have them! Thank you!
Paul Kripal
Jim Walsh was very good at explaining the pros and cons of the different types of doors and windows that they offer. Friendly. Knowledgeable. Informative without the high pressure sales pitch. Good guy!
John Lee
Our sales rep Mike Holland was great and the entire staff from sales to install was easy to work with. I Highly recommend Arizona window and doors.
Randy Delaney
Arizona Window and Door was great to work with from start to finish. The sales rep was on time for the original appointment and was very thorough. Once we decided to move forward they provided a project manager (David) who did an awesome job keeping on schedule and informed. Once the job started Josh (installer) provided exceptional service. He and his team member made sure to cover everything inside to protect from the mess. They were scheduled to do trim outside but couldn’t do to the way the stucco was formed around the door. They cane back a second trip to repair the stucco while I was on vacation. I came home to a nice job well done and without me having to call and stay in them. HIGHLY RECOMMEND AWD
Randy Delaney
C Stapley
We are very pleased with AZWDS. Brad is personable and knowledgeable and he has been a pleasure to work with. He truly is a big part of the reason that we ordered windows for the entire house. We feel confident in our decision to go with AZWDS.
Cy
I recently my first house which had original single pane windows from the 80's that did nothing to keep the heat out and didn't reduce the road noise from the street out front either. I got a quote from Chris and had signed the contract same day because he was great and the product served to be exactly what I was looking for including a great warranty. A couple months later Adrian and Manny arrived first thing in the morning to install my three new windows and sliding glass door. They were friendly, polite, and clearly enjoy their work as they sang some songs while they worked and were excited about their finished product. They were great to have in my home and my house looks fantastic not only because the windows were installed and finished in a professional manner but because they actually left my back patio cleaner than when they arrived.
I would highly recommend this company for all of your window needs, everyone I've worked with has been great and the product can't be beat.
Oliver Dawood
Brad was great when he came over, showed us the products, gave us a great price, and answered all of our questions, I would recommend him to people I know since he wasn't very sales heavy which is nice.
Kevin Walsh
Jesse came and tied up some loose ends. He was very professional and answered all questions. Was very comfortable with him in our home. Nice guy!
Deb Schoeny
I was unable to use this company right now for personal reasons but I hope to use them in the future. I had a very positive experience with the sales person, Steve Kosac. He was very knowledgeable, personable and not at all pushy. Answered all my questions (some more than once) and had an enthusiasm about doing so. It was an enjoyable experience. They’re lucky to have him.
Kamala Vallabhaneni
After a previous experience with contractors, I was really reluctant to take on a whole house project again. AZ Window and Door Store exceeded my expectations. Dameon, our sales rep, was very patient answering our questions. He was never pushy and let us take our time making decisions. Our installation went very smoothly. The crews finished installing all of our windows and doors (>20 openings) in just 4 days. They worked incredibly hard and left the place in good condition at the end of each work day. Josh, my main contact in the crew was also great with communication and follow up. Highly recommended company and installation crew.
Brian Bray
Bobby and George made our window purchase and install a great experience! So good at what they do. Real pros. Both had decades of experience in the trade.
Pamela McCarthy
Great representative of Arizona Windows and Doors. Product knowledge was impressive and the products are phenomenal.
Thank you Jim for your sage and experienced advice-excited to move forward in this project.
Channing Sailer
Service call to replace broken pin lock on sliding door went great. Service tech was on time and texted about 45 minutes before arriving when they would be there. Professional work while here.
lisa kayafas
Brad Penner was a very good salesperson and we enjoyed our meeting with him. He was informative and efficient.
Dominique Vigil-lovato
Scotty was super helpful! Very professional and helped us with both of our doors. Would recommend him and this company.
Melissa Ramirez
Brandon Scott was so helpful and professional! He worked with me to help find the best solution for my needs.
Virgil Chabre
WOW! We needed some windows replaced in our home, after talking to several window companies we decided to have Arizona Window and Door Store do the work. We were extremely impressed with Andrew who came to our house representing the company. He was very professional and was not the usual high-pressured salesperson. He was extremely knowledgeable and helpful. Once we chose this company we were very impressed with their honest and accurate communication. They provided a continuous update of what was happening with our windows. This communication starts in the office with Rachel and Chelsea. They were always very professional and helpful offering honest and positive updates on our windows. This professionalism continued with David TM and Adrian and the crew installers. They came in and did an outstanding job making sure it was done to our satisfaction. Since we had the window frame replaced this required extra work involving different crews of individuals. Sal came in and did the stucco work and once more the job he performed was beyond our expectations. He was very thorough and concise with the work that he did. This was followed by the drywall work inside by Marcelino and his crew. They came in and did a great job passing our expectations once again. You can see that this entire job took much planning and coordination. Arizona Window and Door provided this coordination beyond what we ever imagined. They were honest and did everything according to the schedule given us and were exceptional in cleaning up after each crew did their part of the project. I would recommend this company to anyone looking to replace windows and doors. It is great to have a company that takes pride in their work operating in the economy of today. I want to thank Andrew once again for all the work and follow up he did by making sure our satisfaction was complete. Thanks to Arizona Window and Door this project was a complete success.
Virgil & Juanita Chabre
Jacqueline DeFeo
Brad came out to give us a quote on a new sliding patio door, he did a great job explaining all our options and went above and beyond to help us out in our current situation of a broken slider. I highly recommend and can’t wait to get our new sliding door installed! Thanks Brad!!
Cyndi M
George the Design Consultant took the time to answer my questions and show and tell me how the product works. When my sliding glass door and window were ready for installation, Josh and Gary were great! On time, friendly, cleaned up everything, and made sure to show me how the features on the door work. They look great!
Christy Schenk
I love my new windows from Arizona Windows and Doors. My installers Derek and Sean were such nice guys and they did a great job. They stayed on schedule, cleaned up as they worked and were friendly. I will recommend this business to all my friends and neighbors. I actually enjoyed having them around for 3 days. Thanks for a job well done.
Tammy Bloomfield
I want to give a huge shout out to Adrian and McDiel! These guys arrived on time and their efficiency was phenomenal. They work so well together, they got the work done in half the time.
The quality of the windows are top notch and I will be recommending this company to all my friends and family.
I have seven more windows that will need you in the future. Thank you for a wonderful experience and God Bless this company.
Alyssa B
Did a lot of shopping around before making a decision on a company. Arizona Window and Door Store did a great job on my door project. I will be recommending them to everyone I know that is look for window or door replacement. Also after I save up some more money I will be doing my windows with them.
B.
We started off with a very positive experience. The window installation went smoothly and we couldn’t be happier. Unfortunately, there was some extra drywall work to be done and we made the mistake of paying in full before they completed everything. Their drywall people were supposed to come on a Friday and my husband made himself available even though we both work. When the guys showed up, they said they had truck problems earlier that morning and were on another job so they didn’t have the materials to do our job. They said they would come back the next day (Saturday) between 7am to 8am. They showed up after 9am. For whatever reason they weren’t able to finish and wanted to return Monday. Again, we both work. My husband explained this and they said they’d return again the next day (Sunday) at 8am to finish. They showed up half an hour late. We were told this drywall process would only take a few hours and it consumed our weekend. It made me feel like our time was not valued and that we were not a priority because payment had already been received. I hope this is an isolated experience because the installation team was great.
Eric Beckman
We were referred by a friend of ours and couldn't be happier. Installation was super fast and the guys did a great job of keeping it all neat and clean. New windows look fantastic, all I have to do now is paint the stucco patch spots and enjoy the new view!
Angela Hughey
We are so grateful for the customer service, great communication and quality of our new front and back doors. Our design consultant, Dameon Dempsey, understood our style and how to "fit" our style into our door budget. He was gracious and thoughtful as he guided us through the process of truly finding the right doors for our home.
Derek and his team did a fantastic job on replacing our back door. Jessie and his team lead the way on upgrading our awesome new front door. Sergio and his team are really remarkable craftsman, and did an amazing job on re-plastering around both doors. Finally, Miguel and his team did a great job providing our new front door trim.
New windows are up next on our list, the great news is - we already know we'll be contacting the Arizona Window and Door Store for that project as well.
Ron Halloff
The initial installation was excellent. From sales to delivery, we couldn't ask for better service. I had a small issue with one of the sliders they installed. Jessie came out and properly repaired it AND looked at the rest of the project. He made some additional repairs and adjustments, as well as providing me with some maintenance pointers. Thanks so much!
Tom Bethune
Quality products. Outstanding installation. Very courteous office staff.
Owner is great!
This install was the third time I used them, one front door and three new windows.
Today Jesse came over to adjust the locking mechanism of our door. He was on time, courteous and did a great job!
Michael Wirth
Josh showed up within the promised start time. He prepped the area, covering my furniture so it wouldn't get dirty during install. He installed a new patio door for me. It was a longer job than I expected (6 hours) but he did a great, professional job. I couldn't be happier and highly recommend them
Ann Ziegler
Great Service, Amazing Quality, Great Communication from start to finish. Nick, Patrick and Angel were amazing. I am very happy with my new windows and patio door.
They took the time to explain things. There is a huge difference between the old cheap windows and the Really Nice New Windows. Wish I would have done this sooner. I have 10 more windows to be replaced in my house and this is the only company I will use. Thank you so much. Ann Ziegler
Karen Lee
We had all our windows and 3 sliding glass doors replaced and were very impressed with AZ Window and Door Store. Once they quoted us a price, they stuck with that price even though there were unexpected complications with removal of the old windows and installing the new ones. They were here right when they said they would be, were helpful, did excellent work, and completed the job on time. Everything was cleaned up and left in order.
Lorraine Sena-Rondeau
Arizona Windows & Doors installed 6 windows in our second floor condo. The installers, Josh & Gary, were excellent. I was impressed by the quality of their work, the care they to protect our neighbors property, the clean up after the install and their professionalism. The stucco repair work by Raphael and his crew was also top-notch. The project did experience some scheduling issues which AZ Windows & Doors has worked to address.
Janet Kreisel
The door and the screen door are beautiful and make my house look like a designers house. The installers Josh and Gary were very professional and answered all my questions. They did a fantastic job. They were a joy to have in my house. They left my house cleaner than before they started. Everyone at this company was very professional. Great customer service. Thank you Holly for stopping at my house and selling me these beautiful doors.
John M
Sean & Derrick were awesome installers. Extremely courteous and considerate. The product is fantastic. Greg (owner) personally came out for the consult and measurements. One of the windows was damaged in shipping, but they immediately ordered a replacement. The price wasn't the lowest, but the product I one of the best as are the employees.. You could not ask for a better company. I am recommending to everyone.
Karri H
Jesse came out regarding a concern I had about one of my windows. He did make a minor repair. While there I asked him to look at my Arcadia door. He also made some minor adjustments and gave me tips on how to keep all of my windows lubricated.
Jesse was great!
Nancy Lott
Arizona Window and Door provides excellent service. They show up as scheduled, and let you know ahead of time that they’re on the way. Both the installation and repair crews for my windows were easy to work with. Great service for a great product - highly recommend.
Jerry Witt
Paul did a good job showing us the different options available. I hope the install goes as well as the sales process.
Taylor Buck
We had an absolutely outstanding experience with Arizona Window and Door Store! From the initial quote/estimate process to installation everything was wonderful! Dan came out to give us a quote and he was knowledgeable and fun to work with. He was extremely patient with my million and 5 questions! Joe and Freddy just left this afternoon from the install and they were amazing. They took their time and made sure everything was perfect. They left my house cleaner than when they arrived which was greatly appreciated as well. The doors themselves are beautiful, great quality and much heavier duty than what we inherited when we bought the house. I would highly recommend them to anyone looking for doors/windows. Thank you guys!
Robert Waag
Our service repairman was on time and prepared. Very friendly and professional. Adjustments to our French Doors and screens were all that was needed. Excellent repair. Our repairman took the time to explain how he was adjusting the doors and reinstalling the screens. As an added bonus, he put in a new strike plate and adjusted our front door. My wife and I were truly pleased with his work. Ten stars if possible!
Matt Black
Honestly one of the best investments we've made in our home. The windows have improved our quality of life immensely, blocking out sound and getting rid of hot / cold spots. They are a breeze to slide open and also to clean. They look amazing and because they are made by Anlin, have the highest tech and best warranty in the business. The windows also have reduced our energy bill by about 10%. Arizona Window and Door is a great company with a professional experience from start to finish. No pressure sales, great communication, fast installation by their own employees (no subcontractors) and follow up to check that you're happy.
Jeremy Aye
Brad was fantastic when he came to discuss our project needs. In the end, we did not move forward with the project due to finances. However, Brad was informative, patient and professional. He was rather transparent in regards to what our needs were in relationship to what the company could satisfy. There was never a time that I felt the pressure to "close the deal" and that type of sales tactic is not seen very often anymore. I strongly recommend this company!
Kay Rosness
Jesse reinstalled the blinds in our office following the installation of our new windows. He also handled the first phase of sealing our door frame at the patio & will explore options for the finish. He did a great job He was personable & conscientiously professional. We look forward to seeing him again when he returns to complete the project. Kay & Michael Rosness
Dominique Piche
New windows are high quality and look great. Miguel's crew is very professional and courteous. Ask for them!! 😁 Jesse came to fix a rattling noise on screen patio door. Fix3d that and a few other small details I had not noticed myself. Really appreciated the attention to details. …
Jackie Smith
All aspects of the process- from our buying experience, install, and now quick screen repair from the tech Jesse was amazing! He was super polite, timely, and thorough to make sure everything was perfect! Even gave us some cleaning tips!
Natalie Krutilla
Arizona Window and Doors installed a new sliding glass door in our family room. The crew that put it in were efficient, friendly, and professional. We had a safety lock installed at a later date, and the man that did that was great. He did the job and then cleaned up the door completely before leaving.
Dan Stefan
Steve came to give us an estimate, he was very professional and provided all details of the work to be done, responded to all our questions and helped with the documentation for the HOA approval, overall a very good job.
We decided to move forward with the windows replacement project and hopefully all will be executed as we agreed and at the quality level promised.
Michael Enos
Every detail of our purchase was excellent. We had 5 or 6 companies provide estimates. Arizona Window and Door Store was the only one that actually brought a sample of the product we were purchasing. The estimated price was the lowest of all estimates. The window was installed sooner than we expected. The installers were professional, polite, and respectful of our property, making sure that there was no damage and all material was cleaned up when they left. I would highly recommend Arizona Window and Door Store. They will be the first one to call if I need any other windows replaced.
Amber
Love our new windows and doors! These guys did an amazing job replacing all 32 windows and a huge slider door on our new home. Sales, install, & repair personnel are always super helpful and smiling. Their work is top notch!
Diana Teter
Jesse was AMAZING!! Informative, responsive, and knowledgeable. He even tightened up my front screen door as he noticed it wasn’t locking properly! Jesse is a GOLD star employee & I thank him so much for his superb work repairing my patio door & the preventative maintenance tips he shared.
Arizona Window & Door has been wonderful to work with.
Rick Seim
Arizona Window and Door continues to be a "Class Act" business especially Jesse. His knowledge of the product can't be beat. He found the source of a sqeek on our screen door. He fixed it within minutes. He then asked if there were any other issues. Jesse really wanted to make sure we were totally satisfied with the service he and the company provides their clients. I would and do highly recommend Arizona Window and Door to all looking at replace any Windows or doors.... Again... Great company and their service technician, Jesse are the best of the best.
Mindy Smith
My window got broken by a golf ball. The technician who installed the new one was very nice and efficient . He did the job in a short period of time. He even helped in clearing the area by the window .great job.
Steve Beckford
I couldn’t be more please with the results of this installation. Installers were very professional and provided quick and top notch service. I definitely plan on doing business with the Arizona Window and Door Store again.
Matthew Hucher
We had AZ Window and Door store replace all the windows and the patio door in our 25 year old home. Dan in sales was great in helping us choose the right windows for us. Once the custom made windows were ready, Patrick and Angel came out and did a wonderful job of installing everything. They were friendly and professional and very skilled at what they did. I never had any fears that the install would be shoddy or rushed as I watched them work. They were very respectful of our home and made sure that we were completely satisified with every aspect of our new windows, even when we asked them to change the trim style on our patio door when we were not quite happy with the look of the intial trim. I would definitely recommend them. Installing new windows is a big investment and we are happy that we choose to go with a company that stands by its service and employs skilled professionals that take pride in their work.
Ashley Fleming
Jesse was awesome, very personable and professional. He delivered quality repair and upon inspecting their prior work . He quality controlled all the windows which included touching up all the caulking around our windows and made adjustments to make our door shut perfectly. This company has awesome customer service and Jesse went above and beyond!
j k
From beginning to end these guys have been fantastic! My salesmen Vinnie was amazing, he walked me through all the different types of windows and doors and was here for every text and phone call with follow up questions that I had.
When it came time for the install I cant say enough great things about the 2 installers that showed up Josh and Gary! They were amazing, prompt, were very curious and commutative. The installation manager Davin was great, he was here with David that did the measurements to make sure everything went well smoothly.
They have all been amazing and will be recommending these guys to everyone I know.
Thank you guys!!
Bobby Fowler
Adrian and his crew were very courteous efficient and professional. They were done well ahead of schedule and did quality work. Very happy to have them in our home and impressed with the final product.
Marilyn Gordon
Arizona Window & Door installed all of our windows and doors. From being able to conveniently set up the initial appointment online up to the final install day, things couldn’t have run any smoother. The installers covered my furniture and cleaned up the work areas to my liking which was extremely IMPORTANT to me! I would definitely recommend this company.
jack fluegel
Amazing service and execution. Very professional staff in the entire process start to finish. Our salesman John was very informative and helpful in the selection process. Our order was processed and delivered quickly and the staff kept us in the loop throughout. For the installation process we had Nate leading the team. He was very friendly outgoing and professional and made me feel at ease during the construction. The work was done immaculately and they were very clean and efficient. If you need windows and doors done these are your guys!
Marcia Tilley
Arizona Window & Door recently installed 12 Anlin replacement windows in my home.
My team - Michelle, Jeff, Brandon & Frank were extremely courteous, professional, and knowledgeable. They answered all my questions in detail.
I truly believe that I had the best installers available anywhere. Brandon called me the day before to let me know what time they would be arriving. Brandon and Frank arrived promptly and worked together seamlessly to address every issue with expertise. They were exceptionally careful not to make any messes in my house and cleaned every area as they finished working. Brandon built a special frame for my shutters in the front of my house so that the new windows would fit with them. It was a big improvement to my house (no extra charge, just part of the install).
They went way above and beyond with every aspect of this project. It is hard to find this kind of professionalism today.
As I sit here gazing out my new windows, we are having a thunderstorm and the view is spectacular. So clear and vivid – it’s beautiful
Replacing windows in your home is a huge investment. Thank you Arizona Window and Door for taking so much of the stress away and confirming that I selected the best Company for the job. It is worth every penny and I’m so happy that I went with you for this big undertaking.
Marcia Tilley
denese h
AWDS is fortunate to have an employee like Daniel Gordon. I recently purchased windows from a different company and it wasn’t the best experience, by far probably the worst. I went by AWDS to see what they had (to possibly replace my new windows).
I met Daniel Gordon, told him my issues and he came to my house to do a quote. He was very helpful on everything, very knowledgeable and thorough. Their windows are incredibly nice, also come with great warranties. So sorry I didn’t find them first, they have so many great reviews and with the professionalism and quality products they have they will continue to do so. I won’t hesitate to call them when it’s time for my new front door.
Elissa Shefrin
I rarely do reviews, but had such an excellent experience today that I wanted to share to benefit other people and give credit to Jesse and the AZ Window & Door staff! My original door installation wasn’t the best…small nicks and issues but I wasn’t going to complain even though spendy b/c I’m a single working mom and it’s a hassle and time consuming! However I had an unrelated issue with the door and the company sent someone over to fix it...He noticed the small issues and without me even asking ordered a door replacement immediately and said it wasn’t acceptable and the right thing to do. Today Jesse showed up to reinstall the door and was outstanding. He was resourceful, respectful and efficient. I was on calls the entire time and he just kept reassuring me he would get the job done so I wouldn’t have to worry about it. He took several extra steps to make sure it was done very well and I’m so pleased with the quality of service and installation this time. I also had a great experience with my original sales tech and several of the office staff I would highly recommend Arizona Window & Doors and Jesse (give him a raise to keep him)!
Annette Lanford
After a few years of doing research and searching for a replacement to our 8’ custom backyard door and other backyard doors from rooms, my husband and I walked into Arizona Window and Door Store, because their website noted fiberglass knotty doors. The AZ heat along with the sun exposure did a number on the backyard doors with splitting and discoloring the wood due to lack of treatment from previous owners. We wanted something that would last longer. After speaking with Daniel in the showroom, being told of turn-key completion and warranty, setting up a consult appointment seemed like a no brainer.
Thank goodness we did and ordered our new doors. We are so happy! The installation team was awesome and so professional. I was stressing about getting the rooms ready for the install and they came with plastic tarp covers for furniture and mats to protect your flooring; talk about relief!
Now let me talk about above and beyond service. First with Daniel in sales, I never once felt pressured. Daniel could sense on my face that we needed some space to talk and offered to step outside. (We just stepped into the next room) Once my husband and I assured ourselves that we were on the same page, we moved forward. Now with the install. One of the installers, Joe, noticed my back door was too low to allow an entrance mat to be placed. This was something I was annoyed with when we moved in and forgot about. He took the time to raise it just enough to give me space to have a mat now. Like I said, above and beyond. That was extra work and he could have not done that to just get the job done. During the finished walk through, I noticed a minor missed spot on the caulking; actually so small my husband was probably annoyed with me, ha! Patrick and Angel assured me they wanted me to be happy and did my touch up request without complaint.
Thank you Arizona Window and Door Store for closing this years long door search for us. But, I think I will miss the packing taped shattered window on my door. NOT!
Haley Hopkins
Everyone from the salesman to the finishers and cleanup were pleasant to work with. All were friendly, knowledgeable and efficient. They were very attentive and helpful in choosing the door placement and direction. They replaced my 3 panel arcadia door and a window. They were genuinely concerned and wanted me to be happy with the end product and I am.
Jim Louden
Excellent communication. Very response when I called to report the issue. Our service representative Jesse called an hour before to let me know his ETA. Not only did he fix the problem he touched up the door the dings and sealed the door. He was professional and is a good representative for the company. I recently purchased the home from the owner who purchased the doors. I was pleased that the door was covered by the warranty.
Stefani Cragun
We had a window shattered from yard work that needed to be replaced. They had a technician come out in about 10 days to replace it. He was quick, efficient, and friendly. While he was here he checked the existing doors and made a few improvements to help them work even better as well. We are very happy anytime we get service from them.
Rachel Longenecker
Easy, helpful, and great installation! I would highly recommend! When I got a quote Martin came over and we talked like we were old friends. He didn’t try to hard sell me, which I appreciated, he educated me on what I needed to know and made sure I was comfortable with everything! Jeff came over and did final measurements and he was very personable. On install day Brandon and Frank made it happen! They were respectful of my home and put down plastic where they were walking in and out of my home and put plastic down to cover areas so it wouldn't get dusted. They even made friends with my dogs and waved to my kids as they watched the window install process. They were both nice and focused! Overall it was a great experience from the sales stage to getting the perfect windows installed. 10/10 recommend!
Ryan Zacher
We love are new windows from AZ Window and Door Store. Everyone we came in contact with was responsive, helpful and a pleasure to work with.
Specifically Dameon Dempsey was very helpful in understanding our needs and providing us with the information we needed to make informed purchase decisions. He made the sales process easy and alleviated any concerns we had.
During install, Miguel and his team did a great job making a very intrusive process as painless and timely as possible. They took care of all little touch ups and paid attention to the details.
Our windows look great and can't recommend AZ Window and Door Store enough! Thanks AZ Window and Door team!
Deborah Lunden
Everyone I worked with salesman Paul, don’t remember name of guy that took measurements and Josh and his crew were all professional, patiently answered all questions and cleaned up. I will be using them again and would recommend them.
Vicky Harjung
Had a wonderful crew install our new windows which look amazing. Can’t say enough good things about Migel and his team.
Jesse did a great job and it’s very obvious he takes pride in his work
Daniel McNamara
Chad, in sales and Tiffany & Rachel in the store office are friendly, gracious professionals who are easy to work with. The window/door replacement crew of Luis, Abner, Juan & Marcos, lead by Miguel, are efficient as well as patient, answering our questions as they worked. Also, the team who refinished dry wall & stucco - Sergio, Nelson and Flavio are great. We are glad we choose AZ Windows&Doors Store.
Stephen Feldman
Very pleased with the professionalism they give. Everything is explained in detail and in simple layman's terms. The quality of product seems to be excellent. The tech goes did the measurements, David Nevarez, was very thorough and courteous. He's a great asset to the Company as is the Sales Rep, Vinny Summo.
The doors should be ready for installation in about 10 weeks. I know they will do a Great job and will stand behind their work.
The double doors were installed yesterday starting at 7am and finished by 10am. Joe, the installer, and his assistant, were very professional in their work ethic and engagement with me. They whole process from start to finish was exceptional. I highly recommend the Company and its entire staff.
Karen Mullan
The meeting with Vinny my salesperson was excellent and I was well informed about the available products. I am really happy with the quality of my doors and the options available. The installation Patrick provided was superior! Arizona Window and door communicated well at every step of the process and worked around my schedule to complete my installations of three doors. I highly recommend their products and personnel.
Katie
Jesse came today to provide caulking services post drywall repair around the new windows. He was so incredibly professional and the service was above and beyond. Not only did he do that, but he also noted other things that could use a little more touch up. He fixed blinds that were stuck post window install. He added the extra hole to the sliding door so we could have it cracked open a small space yet secured. He adjusted the handle on the sliding door. He even fixed something with our home’s front door completely unrelated. Such service!
Shelly Ellis
The installers we had were great no mess no after clean up very efficient and good to work with
Ruth Bergloff
Steve Kosac was on time, professional, and answered all of our questions about our upcoming window replacement. He made the process easy for us. Can’t wait to see the final product!
Marcia Smith
I have five beautiful new Windows thanks to the great team of Josh, Keyonna, and Joe of the Arizona Window and Door Store. They were prompt, professional and very hard workers and did such an awesome job!
Claudine Gravel Miguel
We wanted to transform our back door into a sliding glass door, which involved removing parts of walls and moving some electric cables. We talked to 3 different potential companies who could do it all themselves, but Arizona Windows and Door was the one with whom we felt most confident. They came for a house visit even if the job was (originally) only 1 door, whereas other companies did not and rather quoted me on the phone. The salesman was nice without being pushy, and very responsive with questions. We ended up adding one window replacement to the job during his visit. The installation went well, even if they encountered some weird stuff happening in our walls from prior renovations. It was done quicker than I expected and well. They did have to come back in a few days later to repair some of the drywall that had to be cut to fix some weird electric problems we had (probably from before), so it was in a half-finished state for a little bit, but that was not a problem. We love the result! The door, while facing West does not bring more heat into the house. It was not cheap, but it is a worthy investment in our comfort.
Two things I wished they had done better is: 1. Keep in touch a bit more with order updates between when we gave them the green light and when they came for the installation. I wish they would have called me ~1-2 weeks prior to the installation date to confirm that everything was on track. I had to call them to confirm the date to take work days of, so that was a bit annoying. 2. Be a bit more clear about the different types of glass they have. We replaced the door and one window, both on the same wall. The door is with a special type of glass that prevents UV whereas the window is with regular glass, which means that the light coming in from both is a bit different (blue from door and yellow from window). It is not a deal breaker and it makes sense that the window is similar to all the other windows in the house, but I had not understood that there would be a difference, so it could have been better explained. But, despite that, we would use this company again, so it is a minor detail.
Edward McKnight, Jr.
Really a first class operation and a beautiful door was installed. Josh and his partner did a fantastic job installing our new door, and it was a great experience working with Andrew on the front end. We are very pleased with the result. Thanks to the entire Team!
Judy Gray
The entire process of replacing my windows was so easy from the estimate to the texturing. Tiffanie and Rachel kept in contact with me and answered my questions. The installers were so great. Everyone cleaned up their mess and arrived on time. Really professional and efficient. I will definitely use this company again.
Melanie Roth
Steve Kosac was our sales representative and he was very forthright and non-pressuring. He showed us an excellent product and we’re buying a door from them.
Elizabeth Monroe
Thank you for the wonderful job done to replace my sliding glass door. The team was awesome. They listened to my budget and didn't put any pressure on me. I could only afford the door for now but look forward to replacing my other windows and will 100% use this company in the future. Vinny and Bobby make a great team, and I appreciate their professionalism. We love our new door!
Kelly N Herd & Crafting Grotto
They did a great job. Vinnie started with explaining everything in depth on our options, then Adrien and Carlos rocked the install of our new windows and doors and kept it really clean. It's amazing. *update* I needed the screen replaced on my screen door and a part of the slider came out from the inside track. Jesse was a rock star, fixed everything and even gave me some great information on maintenance on my windows and doors. Super glad I have the warranty.
JorJan Patterson
I am so happy with our new windows, they are everything the salesman said they would be! The installers were here on time, Ivan and Yaddie were so friendly, informative and professional. They worked so efficiently in 100 plus heat and just got it done with a smile and a song! I could not have chosen 2 better
people myself!! The dry waller and stucco team, Sergio and Newman were also fantastic. I cannot forget Ashley, she takes your calls always with a smile and enthusiasm, always keeping me up to speed and answering my questions. Tiffany, what a neat lady! Her follow up and concern with me being satisfied was beyond measure. Thank you so much Arizona Window (no s) and Door. What a refreshing change! You delivered exactly as you said, no hidden costs or agendas. What a great group of folks. Get your windows and doors from this company! Raises all around boss!!! Thank you so much we are so happy!
Cindy Bear
Everything with AZ Window And Door Store was spot on perfect. Mike H. from sales was professional in every way, from our first meeting until our installation. Thank you.
Tiffany Sellwood
I just completed the replacement of the last 7 windows in our home with Arizona Window & Door Store. My only regret is that I didn't choose them the FIRST time with the other windows in our home! We have been replacing them in sections each year because of the expense. We started with Window World (the cheapest), then used Anderson last year for the front of the house (the most expensive) and finally I found this company for the final windows. Daniel was our sales rep and was honest, not pushy, and just a good guy all around. That would have sold me on its own, but then I learned that their windows have a very slim profile and were just what I wanted. Between the service, the actual window profile, and the installation, I wouldn't ever go with another window company again!! The installation took two days and the crew was friendly and cleaned up after themselves. After the first day, they asked if I had any issues and I did point out a few areas where they left some residual calk and also a few of the screens were damaged. They took care of it right away, and are sending someone out this week to replace the screens.
Don't go anywhere else for your windows!
Gabriel Garcia
We recently had a sliding patio door replaced. The process from start to finish was simple and professional. Colby and Ivan were great! Installation was professionally done. No complaints from us. I highly recommend Arizona Window and Door Store!
Javier Parra García
Excellent service from AZ Windows and Doors starting from the initial sales meeting to the installation. The install went perfectly well and the door is incredible quality as expected. Pat and the team were professional and even helped me place the curtain mounts in new locations with the help of their drill, speedy but still extra work that is greatly appreciated. We highly recommend this small local business!
Denise Dulong
Brian is a great man and a great representative for the AZ Window & Door Store. He called ahead to announce his arrival and went right to work diligently verifying our order specifications. When he found some data mismatches, he clarified with us and, at the end of the process, had our order 100% to our satisfaction. He is impressive with his vast knowledge of windows, doors and construction. He explains everything in understandable terms. What a job he had to do for us with measuring for 29 windows and three sliding doors. He finished in about 2 1/2 hours. We were very impressed and we hope the upper management of the company appreciate his professionalism and his representation of the company.
Alex Perea
Overall, our experience was great! The quality of the door was solid and we love the final product. Pat and his crew came on a Friday afternoon (last stop of the week) in 120 degree heat. They were will flexible to some other projects we had going on at the house, they were courteous and informative. They installed so dang fast without sacrificing the quality. We are so appreciative to go into this weekend with a new, much more energy efficient door!
Susan Sgombick
From the beginning of my decision to change my AZ rooms Patio Door & Windows, the team has been professional, knowledgeable and we've worked well together. Kudos to Andrew in Sales...Colby for Measurements...Tiffany & Ashley for Communications & Customer Service and a great big thank you to Derrick & Shawn, my Installers , who worked on the hottest day in AZ this year, and did a wonderful job. Arizona Window and Door Store will be my only choice for my future needs and who I'll recommend to friends and neighbors.
ROZ FULMER
From the beginning of getting the in home consultation which was FREE to their pricing(VERY REASONABLE) to Miguel Castillo and his crew putting in our 7 windows was outstanding. Miguel and his crew were very professional, knew what they were doing in our second story condo. Showed up on time, worked a full day & half, cleanup was great and his tutorial on how to work the windows was really good as well. This company is beyond 5-star with their employees, customer service (Chelsea in the office gives great customer service) and installation is perfect. Thank you for doing what you said you would do on time.
Collin Cragun
We had our sliding glass door on our back patio replaced. They got the job done a lot sooner than several other contractors that we contacted. They were quick to respond to any questions or email. The install team (Patrick and Armando) were INCREDIBLY friendly, super clean and very professional. They did the install job fairly quickly and did great work making it look nice in the surrounding areas.
Oscar Torres
I would like to thank Josh and Gary for the great job on our patio sliding doors. Wife and I are extremely satisfied with how they look and they operate very nice and smooth. You guys were courteous and very professional which I very much appreciate. Everything was left very clean, no mess left behind. I would definitely recommend Arizona Window and Door! Thanks again Josh and Gary.
Juli Goff
Top notch company! Nothing but excellent service. Our installer, Jesse, was great. He called ahead, was on time, knew exactly what needed to be done and answered any questions I had. Our sliding door is perfect and we have the comfort of knowing if anything goes wrong, Arizona Window and Door will make it right under warranty.
Already planning to upgrade windows next year using this company. Highly reccomend.
Nicole Goodman
Very happy with the service we received from Arizona Window and Door. From ordering to installation, we couldn’t have asked for a smoother experience. Installers Josh and Gary were courteous and professional. We will definitely use this company again for future projects.
Kelly Peterson
I called to get my sliding screen door repaired. They were delayed on getting it scheduled, but once it was scheduled, everything ran smoothly. No complaints there.
Cheri Palomino
I've only given four stars because my windows have not actually been replaced yet so I can't attest to the quality of the windows. I can however, attest to the quality of the service, so far it has been excellent. From the salesman who came to my home to the gentleman who measured my windows. Both were extremely polite and courteous. Both made every effort to explain what I was getting and the process involved. I can only hope the quality of the windows installed will match the quality of the service I have received.
J Fallis
Brad was very punctual, even early. That was a nice change from recent experiences. Presented a professional explanation with no pressure to move ahead immediately. Followed up to questions right away. Looking hopefully forward to company following thru to support his efforts.
Ray Collins
AZ Window & Door Store far exceeded my expectations in their work and in the value of their product. Jesse is a true professional craftsman in every sense of the word. He is a perfectionist with his work product of Old School Quality not frequently encountered these days.
Dennis Smith
We are very happy with all the work and the replacements that has been done at our home, the only problem we are unsatisfied with is one of our bedroom windows still needs to be complete, we still have the 1 old window in our bedroom and there is no notice to be finished, from the office.
Don Lynam
We had Arizona Window and Door replace our front double doors. We contacted them based on their rating on Google and I have to agree with the reviews that I read. Their salesperson who responded to our request was very knowledgeable, offered suggestions and was very easy to work with. He answered all of our questions and helped us select exactly what we wanted. We selected doors made by ProVia which had to be made to order for size and color. Last week they installed our doors and they are exactly want we wanted. The installers, Patrick Price and his helper, took about 3-4 hours to remove the old doors and install our new doors. They did an excellent job and cleaned up when done. We couldn't be happier with the entire process.
Laurie Savino
After getting three estimates for replacement windows, we chose Arizona Window and Door Store and so glad we did! The product was everything they claimed it would be. Josh and Gary installed the windows and they were outstanding! From covering nearby items with plastic and protecting hard wood floors, to prepping the windows, installing flashing, insulation, caulking, and then clean up which included vacuuming, cleaning floors and windows! Even did a final walk through! They made the installation process a breeze!
Mike McDowell
Great customer service. Very personable. Quality product! Very happy with how responsive Brad was and really knowledgeable he was about window products and installation.
Mark Falcone
The whole crew was great. Patrick kept me informed through the whole installation process. They were efficient and took great care to protect and keep a clean work space . Finished must faster than I thought they could but were still extremely thorough I would definitely recommend them for any window installs you may need
Ben Price
Josh, Kieyanna and Rob were great! They were respectful of our home throughout the install process and did great work.
amanda hilleary
We had several bids for the work on our house. After seeing the windows and doing a lot of research we were given a fantastic discount and promised 6 weeks for delivery. Arizona window and door store delivered timely and efficiently. Gary Josh and Adam were at our house at the time they promised and installed all new Anlin windows in our house in 1 day. They are beautiful and have helped to reduce the cost of our electricity already. I would recommend them to anyone.
Rodney Wellborn
Josh and Keyonna were very professional and courteous and very detail oriented. Would recommend these two highly.
Bryce P
Great windows. Fantastic customer service (even when they make mistakes). Non-pushy sales. Reasonable prices.
We first used the Arizona Window and Door store a year ago when one of our single-pane windows broke. We took it as an opportunity to replace a few windows. Dan was our sales guy, and he was fantastic. Prices were in the middle of what we had seen from other contractors, but the experience and great online reviews is what got us to pull the trigger. Install crew was quick and friendly. Windows look and work well.
A year later we decided to replace a few more windows in our older home. Dan, once again, was amazing. However, on install day, when the crew came to show me the installed windows, I noticed that the frames were a different white and the ones we had installed a year prior were tan. We had expected these to be tan, since we asked for exactly the same windows this time. When I mentioned it to the installer, he said "I wondered why you had two different colors." (It would have been nice if he had said something before installing...)
I checked my paperwork and it said white on the new windows. And I had signed the invoice where it said white...
I immediately texted the office and the project manager called me and told me they'd figure out a solution. Then Dan called me and apologized, as well and said they'd happily replace the windows to make the situation correct. I felt it was partly my fault for not double-checking the invoice, so we compromised and they agreed to replace the original 2 smaller windows to the matching white.
That replacement was just completed and the experience great.
These people are the real deal. Contractors that communicate well, show up when they say they will, install a good product at a reasonable price, and stand behind their work. I'll never use another door or window installer.
Laura Strickland
We recently replaced 24 windows in our home. After getting 4 quotes, there was no question that Arizona Window and Door Store would be our choice. Our salesperson, Dameon, was very patient as we tackled this huge project. His low key sales approach was a selling point. Our installation crew of Miguel, Luis, and Omar was top notch! We really appreciated that AZWDS has their own stucco crew. The stucco repair and small interior drywall areas that needed touched up were done beautifully by Sergio, Nelson, and Omar. The windows are beautiful and our view is even better than before! I have to be honest and report that while overall, it was a five star experience, there were some bumps along the way. The project took longer than we expected and there were some issues with one window due to problems with the manufacturer. I do not hesitate recommending this company if you are in the market for window replacement!
Marcy Sadowski
The experience working with John and Greg was excellent from start to finish. There was no sales pressure, the team came out to measure twice, as well as, to discuss details of what we were looking for prior to commitment. We had original windows in a 1950s home so there was some major work to do and John ensured that we had the right windows selected for each room.
Awesome install and drywall crew worked diligently to complete the project quickly. The management team followed up with us to make sure everything was going well and all expectations were exceeded.
We are currently enjoying windows open in a nice AZ spring rain thanks to Arizona Window and Door!
Randy Rousson
I had some windows and doors installed last summer by Arizona Windows and Door. I just have to say they did an amazing job and I couldn’t be happier. The other day I discovered that the front door wasn’t closing properly so I called them to inspect. They were more then accommodating and sent out a service tech, Jesse immediately to have a look. It turns out it wasn’t the fault of the door but the stopper I had installed. Jesse quickly identified the problem, fixed it and then was on his way... no charge. Now that’s service!!
Margaret Steffan
Kudo's to AZ Window and Door Store. Our first contact was with Greg who was very personable and attentive to our questions. He told us when they expected delivery and it all arrived on time. At the time of ordering, a time slot had been set aside for our installation and that's exactly when it was done Josh, Gary and Adam did the install. What had been expected to be a three day install was done in two. The guys were all friendly, personable, efficient and did a great job. I highly recommend this company.
Glenn Duralia
Arizona Window and Door are Top Notch!! They came highly recommend for being professional, efficient and knowledgeable in all areas of ordering exceptional quality products(Vinnie), expert installation technicians (Derek and Sean), and perfect finish work (Marcello)!!
Derek and Sean were positive, complimentary to each other, super hard workers, but very pleasant and always took time for explanations and questions!
They were a pleasure to have working on our project!!
Jacque Messer
We were very pleased with our experience. The price was good, the quality of the windows excellent and the installers were very professional. I was never told anything that wasn't true. That is very refreshing today. I would definitely recommend this company.
Ty Wightman
AZ Window and Door is a great source for windows, and they have excellent customer service. Jesse came out to finalize the installation today and I'm impressed with this company's professionalism and follow-up. Andrew, my salesperson, was also very easy to work with and was willing to match a competitive quote from another Anlin window dealer. We would use them again.
Rodney Rogers
The company is very professional. The representatives were friendly and helpful. The installers did a great job and arrived on time. Adrian supervised his crew and was extremely helpful and courteous. You couldn’t ask for a better person to work with on this project. The windows are beautiful, high quality, and reasonably priced.
Taylor Casillas
We love Arizona Window and Door Store!! Today Jesse came by to adjust our door and as always the service was the best!!! Jesse was knowledgeable about his work and extremely helpful and professional! He went above and beyond to make sure we were happy and was so kind! Everyone at the Arizona Window and Door Store are the kindest people ever!! The products they offer are such high quality and they really make sure you are happy with what you are getting!!
Neil Rosekrans
Chad was great on the sales team, Adrian did a great job with the install and Jesse was super and friendly with the service call to replace a strip and provide the remaining caps for the screw holes. We’re really happy with our new windows and sliding doors!
Jane Jones
One window had a small defect in the frame, that an installer noticed but I didn't A replacement window was ordered, installed with no problems. Steve did the second job. showed up on time, did the work in a very professional manner.
Diane Froude
Jesse came to my house to caulk around a door and cover some exterior nail holes that had split from three previous door installations. No job is too small for AZ Windows and Doors ! They stand behind their work. Jesse totally enjoys what he does and is very personable.
Kenon Ronz
Our sliding glass door looks awesome and opens very smoothly! We anticipate a huge power savings from the state of the art window technology and the high quality work of the installation crew. I would trust them, even when I'm away from my home.
We are a repeat customer! Our new front door looks awesome! Thank you Patrick and Angel for such a great job installing it!
Marlow M
Josh and Gary made a great team. They worked together like a well oiled machine. Our new door looks amazing and opens/closes so effortlessly. If you need a new door, absolutely include AZ Window & Door in your research!
Bob
One of their representatives came out to the house by our request. We are wanting to replace our front door. The education and experience from the sales rep is genuinely priceless if you're looking to replace a front door to your home. The quality of their products was absolutely 100% obvious after looking at the material that the representative brought out. This door is a little more expensive than what I have seen at the big box stores but we are going to get it because we want the quality and the security and the beauty of the products that they have.
Tim Lawless
Jesse performed detailed work on our door. He adjusted it with smoother wheel action. He caulked the seams. Also added a a lock
So that we can keep the door open a bit during nicer weather! He spoke highly of the company and his knowledge of his work is impressive! Thank you for sending him over!
marybeth abodeely
The two guys did a fantastic job from start to finish. And great conversation too. Wish all the contractors I've dealt with were like them. They only thing they weren't prepared to do was cover my furniture with either plastic or cloth for the very dusty job. So I covered my furniture with sheets.
Other than that a nice tidy friendly professional job. Some of my neighbors said I paid too much which is very possible, but the patio slider is very attractive inside and out and adds value to my condo both for rental or sale. So thank you to the two great installers. Very cool young guys.
Richard Ballou
One of the best installation crews I have ever had doing construction in my house. On time, great communication, extremely respectful of property, very clean with plastic tarps and tape everywhere, and quality of work was outstanding.
T
Small issue on the trim piece for the install of new windows. Jesse fixed it up quickly and easily and also showed me what I wanted to see for maintaining them and was very helpful above and beyond. Overall the windows are very nice and I am happy with them and the service. Thanks
Amber M
I am so impressed. Steve gave my quote. He sold me on the company. I appreciate how the owner runs the business. Steve wasn’t pushy. He was very upfront. He explained that there is a 12-16 week delay due to to supply chain delays. I’m seeing that everywhere else, so I understand. The product I purchased is in the high end of the middle range. They pay the tax if you commit that day and put down 30%. I wasn’t going to do that, but I was so impressed with how the owner operates the company that I felt comfortable doing it. I was also familiar with the products, so I knew the prices were fair and the product was good. Today, David N. did the final measurements. He went through my order to make sure it was correct and re-confirmed everything. He was very thorough. He will come by during install to make sure everything is going as planned. He told me that for the 3 windows that aren’t retrofit, there could be a day of stucco repair after, but it’s not likely. I appreciate how honest, upfront and thorough this company has been from the start.
I will update my review once installation is complete.
Linda Gallimore
Brandon Scott, The representative from AZ Window and Door visited my house to check my windows damaged by hail last July. He was very helpful and gave me good advice on repairing/replacing them. I will definitely recommend your company to friends and neighbors!
Toni Teplitsky
Jesse was fantastic! He was extremely pleasant and efficient with updating our windows. He even helped us with our back door after he noticed a problem, he was so excited to fix it for us! We have been so pleased with our window project, highly recommend AZ Window & Door!
Albert Harper
There were some issues with the 3 screens and Jessie came out to repair. He was professional and reviewed everything to ensure I was satisfied. He took care with my dog and made sure she was happy too!
H H
My new front door is amazing. But aside from that the experience and support was top notch. While the wait was long, they delivered when they said they would. They communicated regularly and set all expectations properly. I would recommend using AZ Window and Door 100%
Steve Deeb
Arizona Window and Door did a good job replacing my front door. There were some challenges but they worked through them at all levels from the company office down to the guys doing the install. They were very efficient and on time and the cost was much more reasonable than a couple of other estimates I got. I definitely recommend them.
Patricia McElroy
David.Neverez my Project Manager was very professional and took the time to explaining each step in the installation process as will as verify that I understand the process and the product I was purchasing.
When he left I was confident that I had made a sound decision and choice of product.
I highly recommend David.
kathleen schmidt
My installer team, Josh & Gary, did a phenomenal job installing two slider doors at my property. Both were kind, courteous and helpful. The doors look fantastic! I only wish I took before and after pictures.
My only suggestion to the company is that someone answer the phone when called. The only way to reach someone is to leave a message or email. Other than that I highly recommend Arizona Door & Window!
Jess Boggs
Arizona Window & Door installers, Josh & Gary were most impressive. Both were friendly, professional and did an outstanding job. Their attention to detail left me very satisfied. I would recommend this company to my family and friends without hesitation. Thank you Josh & Gary!
Viv Beaugrand
We love our new windows!! AZ Window & Door Store did a great job.... Martin & his crew were professional and cordial during the installation. Windows look so good!!
Michelle Gallagher
Initially 3 stars. The quality of the door seems very good, as it should be at the high price paid. My experience with this company was good up until post installation. I was informed pre-install that they would take care of all aspects of install to include repairs needed from the tearing out of the old door and install of the new one. This was told to me when I ordered the door, and then again when scheduling install and again scheduling repairs. My floor is real hardwood and it was damaged. The girl on the phone made note of this and informed me that it would be repaired when the men came to repair the stucco, frame, brick work. She also stated that the men do not really speak English and to be prepared for that, so it is unknown if the men knew what they needed to repair due to the language barrier. However, I pointed it all out to them. I was told in broken English that wood floor is too hard and too long to fix. I had to hire a separate flooring man to pull up the damaged wood and replace it. There is also still quite a gap that looks left undone on the outside threshold. I will probably have to hire a handyman for that.
Update: Now 5 stars. The company has gone above and beyond to remedy any issues. Dow, one of the managers reimbursed me for having to hire a hardwood repair and install man, thank you Dow. The threshold outside has been repaired and looks finished, thank you Darrell. There was some window trim that keeps moisture out that has come off twice and both times has been repaired, thank you Jesse. While here, Jesse also noticed that the doors had settled and were not hanging straight, rubbing against one another at the top, so he fixed that as well. I had not even noticed it before he pointed it out.
Elise Sutherland
Our whole experience with AZ Window and Door has been awesome. On initial meeting/consultation, the gentleman spent two hours answering all of our questions and giving us all the options available for new windows in our ‘79 brick home. He priced out the cost to do our entire house and then broke down different options (all because I wanted to budget/plan) and was patient with us as we made decisions. After they ordered our windows and they came in, installation was painless (for us) and even though they had to stand in our garden to install the bathroom window - they didn’t smash a single flower. I know that sounds silly but they put so much care into installation and we cannot wait to do our next round of windows around the house. The windows are so gorgeous... a billion steps up from the original single pane silver nightmares they replaced!
Holly Riley
Great service, friendly and professional. Extremely respectful of everything in my home around the install of the door. They cleaned as they went. The door is wonderfully done and great quality. The only negative was waiting an extra 3 weeks for my door (it was a custom project so the manufacturer took longer)
Robert Hodges
I bought 7 Anlin windows and an Anlin patio door. I was extremely impressed with the quality of the product, and the warranty is great too. While it's not the cheapest product, it is a great value. The installers, Adrian and Manny, were really friend, and did quality work. I would highly recommend Arizona Window and Door Store.
Ryan Hamilton
We recently had Arizona Window and Door replace all of the windows and both exterior doors in our house. Chad came out twice to give us our options and neither time was he pushy. Pat and his install crew did an amazing job with the installation and clean up. The day after our job was finished, Chad stopped by again just to check it out and make sure we were satisfied. Such a great experience! High quality product, great staff, reasonable prices. You can't go wrong with Arizona Window and Door!
Nancy Ellis
Arizona Window & Door is top notch in customer service and product quality. From the sales (Dan), office Angelia, Tiffany and especially the installers (Patrick and Angel). We were really impressed with the installers-very professional, courteous and explained install and operation of doors and window.
Carla Lynch
Love this company. What I like most was when there was a problem they always had a solution. Miguel the head foreman made sure every detail was resolved. It took longer than expected but it was a big job. Every window and slider replaced. Miguel must of come out several different times to insure excellence.
Dow the manager was extremely helpful as well. Great customer service which is invaluable to me.
John
If you're thinking about new windows and/or doors, you need to meet with Mark Sander. Mark is extremely knowledgeable, and he listens and provides options. I learned a ton during our short meeting, and their true double lifetime warranty ensures you get the best return on your investment if you sell your home down the road. It's a no pressure sales environment. I can't wait for my new door. Thank you, Mark!
Jennifer Berg
Both Holly and Colby have been great to work with. Very professional and reasonable prices for high quality products.
Update: doors installed today and Josh and Gary did a great job! Would definitely recommend
Stephen Kreutzberg
Jesse was very professional and did it in a very Timely matter. He also took the time to inspect all the windows to see if they needed any repairs which they did. He said that there will be a follow-up to have the windows repaired with new caulking done in the near future.
Elizabeth Grady
I absolutely love my new door! Bobby and Mondo did an amazing job! They were very friendly efficient and knowledgeable. Bobby did a wonderful job of walking me through the process of changing out the door and explaining everything that they were doing. I would highly recommend using Arizona windows and door!
Ashley Johnson
Diego and Marcos were excellent installers! On time and answered all silly questions I had. Definitely recommend!
Mary Kuhn
Appointment with Vinnie was informative. He answered all my questions and exemplified his passion for his company and their desire to achieve complete customer satisfaction. His expert knowledge allowed him to make suggestions to enhance the project as well as stay within my budget. Colby, the technician, who took accurate measurements was also informative. Compared to other companies I researched, AZ Window and Door was best choice.
Stacy H.
I recently had 3 sliding glass doors installed. First, I want to comment on Miguel Castillo and his crew…so courteous, and just worked so efficiently, at times I forgot they were even here, and just simply had an overall nice demeanor. Now onto the doors…how I love the doors! They are, of course, beautiful, slide easily and the top locking mechanism is an added bonus feature. I also immediately noticed a reduction in traffic noise. I’m SO happy I went with this company, and would definitely highly recommend to anybody, including my friends and family.
Marnel Camp
I'm a Realtor and while helping a Client get ready to sell their home, I called many window and door companies to shop new windows and doors and was surprised that most didn't even call me back right away! This company directed me to Daniel and he called my client back immediately and was so nice and professional. He came out to my Clients home the next day and gave us a quote on the spot! His products were better quality than the other ones we shopped and the prices were competitive. Thank you, Arizona Window and Door!
Charles Martin
With regards to the Installation of my Anlin windows that utilize the Cardinal Glass and IG Units. Friday I had the pleasure of meeting Derek and Sean from Arizona Window and Door Co.. They arrived, introduced themselves and we took a tour of the windows they would be replacing. They then unloaded the new windows and their equipment, covered all furniture and laid cloth runners throughout the house. These two master craftsmen then cut out the old and installed two of the windows before the rain came. They returned bright an early Saturday and put in a 12 hour day completing the project. Their attention to detail and perfection was greatly appreciated. Truly these gentlemen are the greatest asset to Arizona Window and Door for without craftsman like these the company would not be doing as well as it is. Thank you Derek and Sean for an outstanding job!
Nicki Gammage
Josh, Gary, and Adam installed our beautiful new windows over the course of (less than) two days. They did a phenomenal job and were so thorough. Not only were they conscientious but they were so friendly and awesome to have here in our home!
Thank you to these three and Daniel at AZ Window and Door.
kathi carter
I have been impressed with the knowledge and level of customer service from both Colby and Steve. They know their products and they advocate for purchasing when making comparisons to other products. Both were easy to work with, very personable.
Steve was awesome with communication. He would text or call to answer questions and had great follow through.
I would recommend these guys to anyone.
Bobbi Gonzales
Just got my doors and windows installed!! Tom and his crew are the best, I can't tell you how happy I am with these windows and doors. Tom and his crew are the FREAKING best!! So very professional,
conscientious, and VERY knowledgeable, they did a fabulous job!!! And thank you Pat for your help today. Thank you thank you!!!
Chris Burkhart
So far the sales and measuring guys are very responsive to my questions and know their business because I’ve asked things only a tradesman would understand. That makes me feel confident in their abilities so I’m looking forward to the installation.
Now that they are done, I can confirm that their quality is equal if not better than any window company I’ve worked with. I wish they were around before I retired from building custom homes.
Steve Staffo
Wow! Everything about this company blew us away. From the estimating, scheduling, installation, and follow-up, it was - dare I say it - a PERFECT experience! Not only did we end up with a stellar looking set of replacement windows, the people involved were simply top notch. Everyone was pleasant, always on schedule, and did exactly what they said they'd do. Greg & John did our initial overview and estimating, and both were fantastic at answering all our questions. The real "moment of truth" is of course the installation, and the installers Adrian and Carlos were absolutely incredible. Polite, genuinely friendly, and complete professionals with the quality of their work and cleanup.
We got the Anlin Catalina windows, and I highly recommend them. That's another great thing about this company - they use superior products. Do your research on window brands! We loved the color options for the frames, and went with the taupe-gray color, a much nicer match for us than plain white or tan. Competitors did not mention similar options, so this was a nice surprise. What a change from the 25 year old dark brown aluminum frames! They also gave us great advice on what kind of glass to use for certain applications, for example in our master bedroom where we wanted a little more sun blocking & privacy.
If you're looking for windows, these folks have to be on your short list of companies to call. We'll be using them again to replace our front door. I highly recommend AZ Window and Door, it's so nice knowing there are still companies out there that truly care about quality and customer service!
Ruth Rinzivillo
Jesse provided us with excellent customer service for some slight cosmetic issues on the outer frame of windows . He corrected everything and inspected all windows. He was very polite and friendly and diligent with his work. You can really see he takes great pride in why he does. We had a chance to chat while he was working and I found he is a very caring person in that he helps rescue kitties. He also helps out people I need. He represents AZ Doors-and Windowsi in the best possible light.keep being AWESOME Jesse!
Dave Fields
This past week I was involved in 2 separate projects where AZ Window & Door installed a total of 7 of their Anlin Windows. There were different 2-man crews at each job which preformed the window installations. Each job was done very professionally from start to finish. When each job was finished the head installer took time with each homeowner to explain all facets of the windows they just installed. Both crews cleaned up the jobsite at the conclusion of their work -- I'm talking a fantastic cleanup. The final product -- the Anlin Windows are fantastic ..... they look great -- operate great and the "insulated glass spec" is extremely competitive with the big competitors in the window industry.
Bottom line - I would recommend the Anlin Windows to everyone and the service installation is totally 5* !!!
Paul Drake
4-14 Small flaw in the thermal coating, AZ Window and Door were very good with getting a replacement window and the installation went very smoothly.
Very happy with the design and planning. The team from Arizona Window and Doors were very helpful in making sure we get what we needed and want
Terri Culliton
Spectacular customer service throughout this entire process. From our initial phone call, to consultation with samples, to today with installation. Great expertise all along the way! Each person we talked to was very knowledgeable and friendly. Today, the installation very so smoothly. Derek & Jessie were at our home early and stayed until all three doors were installed - new front door & 2 security doors- and cleaned up all the work they did. Very impressed from phone called to finished product!!
Armando Zuniga
Had nine windows and a sliding door put in recently. Gotta give these guys two thumbs up. Sales man worked out a discounted price and Bobby and Armando came and did the install. They did run into a couple of unforeseen hurdles but handled it very professionally and completed the install with great quality. Everyone apart of the project were very polite. I will be recommending them for sure.
Shelly H
Joe, Pat and their entire team did a great job on the 2 day install of replacement windows and patio doors. On time, Very professional, wore masks and cleaned up properly afterwards. Even took the time to walk every window and door with explanations. Very pleased with the crew and product! Thank you for exceeding my expectations.
PhxVanguard
Very pleased with the whole experience and I've already noticed a huge difference in the energy efficiency of my home. My home is a historic midcentury ranch style and had the old aluminum single paned glass that had horrible efficiency. From the start of the transaction the salesman was friendly and timely; which I value timeliness very highly. The end result exceeded my expectations. The multipaned effect they were able to achieve on the windows fit the period of the house well and the interior of the home is now very quiet. I would highly recommend Arizona Window and Door Store and will be using them again when I go to replace the sliding arcadia door with a French door.
Kit McGhee
I had the pleasure of experiencing AZ Window and Door's service a few years ago at a home I was renting. I knew I wanted them to help me with the problem of old windows that needed to be replaced.
I inquired online last week for an estimate on replacing all the windows in my new home. I immediately received a text response, letting me know that they would be out on the day and time that I had requested.
Andrew showed up on time and was very pleasant. He took the time to find out exactly what we wanted and needed, then provided a proposal while sitting in my living room. Andrew joked with the kids and talked to the dogs, all the while being extremely professional. In the end, the cost was a little more than I could afford, so Andrew helped with that too and we are getting exactly what we want.
Then came David! David came out to take precise measurements today. That may sound like a simple thing, but with 3 kids, 3 dogs, and a few kittens, it could have been challenging. David took my crazy household in stride and worked his way around all of it. He checked and double-checked his measurements for accuracy and asked me several times what our preferences are on different details. Before he left, David explained what to expect with the final installation and assured us that he would check in on the installation as it progressed.
I know from my previous experience and the interaction with Andrew and David that Arizona Window and Door was the right choice. I am so excited to have our beautiful, energy-efficient windows and doors.
Thank you Gentlemen for providing great service!
C. McGhee
Jessica Dresang
We were incredibly impressed with Arizona Window and Door throughout the entire process, from the friendly and knowledgeable service by Dameon in ordering our front door, to the scheduling process with Chelsea, the visit by staff to perform measuring/confirmation, and the extremely high quality workmanship and professionalism by Josh and Gary during the installation. We are confident we made an extremely wise choice in choosing a high quality, safe, and stylish Privia front door that will service us for years to come. We look forward to potential future collaborations. Thank you!!!
John Perkins
Install took forever, due to some issues caused by the manufacturer of the door. However, AZ Window and Door stuck with it and ensured the install was eventually right. Derek, who did the install (twice due to some issues outside of his control), was particularly diligent in ensuring we were happy with the install and that everything was done correctly. Can't say I'm happy with the experience overall given how long we had to wait on a replacement door, but they could have just blamed it on someone else and left it done. They didn't do that, nor did they even hint at the possibility.
Lynsey Segal
We are happy with our glass and sliding screen doors. They needed some adjustments after having them several months. The technician Jesse came out and did a fantastic and thorough job.
Jan Butler
We had a great experience replacing all 17 windows in our house with Arizona Window And Door Store. From Chad's first sales visit to the final installation done by Josh and Gary, everything was smooth, efficient, and handled as promised. We have already recommended them to family members who have ordered their replacement windows, too.
Laurie Heyerdahl
I would absolutely recommend Arizona Window and Door and will not hesitate to use them for any future projects that I may have. From the initial sales appointment with Dan and thru completion it was flawless. My installers Derek and James were top notch in all respects. They paid so much attention to detail and weren't satisfied until they felt it was perfect. Upon completion everything was cleaned up and left absolutely spotless. I have to also mention the high quality products. The Anlin windows and doors are absolutely beautiful and made with the highest quality and workmanship.
1shanegibson
I had a wonderful experience with this company replacing the original windows in my Scottsdale house with quality dual pane windows. My sales consultant Brandon was fantastic and so was my installer Derek. Happy with the final product and their customer service.
Taylor Sanford
First time buying new windows and truly could not have had a better experience with this company! Greg and John were AMAZING to work with, and provided excellent customer service. Their hardworking team worked overtime on a Sunday to make sure our window installation was complete by the time we got back from our vacation, and when we came home the house was spotless. Cant say enough good things about our experience with this company!... and oh yea, our windows look INSANE and have completely updated the look of our house!
Gabrielle Schwarz
We had 4 windows replaced in our house in Queen Creek. We are very happy with their services from the first person who came out to tell us about the windows, to Josh & Gary who installed the windows, to the team who came to repair the stucco. Everything was done professionally
.We really recommend this company.
Thank you Arizona Window & Door.
Kathi Marschall
My new windows were installed yesterday and today and I am extremely pleased with AZ W&D. Everyone was professional, courteous, knowledgeable and dependable throughout my journey. Thank you’s to Paul, Colby, Ashley and Miguel and the install crew. I love my new windows!! Highly recommended!!
Billy Day
Arizona Window and Door Store were amazing in getting us settled into our new house. Greg was extremely knowledgeable and understanding in helping us prioritize what our home needed. He showed us how our new doors and windows would look with augmented reality so we could visualize our decisions.
When it came to install, Miguel and his team went above and beyond. They even installed new hardware for us and made sure to stick around until the job was done.
We are very happy we went with these guys. If you want honest advice on top of products and service at a very reasonable price, give them a call. Ask for Greg!
Nicola Grieve
Look no further for a great experience from start to finish. The salesman was professional and informative, time scale quoted was accurate, fitters worked with respect, tidied up and were great at their job. After sales has been good, overall we are delighted, the difference the windows and doors have made is unbelievable, ready for our az summer now!
elizabeth tatom
Brandon, Davin, Jesse , Nate and Rachel all were knowledgeable, professional, cleaned up after their work and the the absolute hands down best in the
Business. I worked with 2 contractors in the last 6 months, my garden window was done twice with horrible product and workmanship. The night before install I literally had buckets catching the rain due to the work from the other 2 contractors. I contacted Arizona window and doors and my stress and trust was put to ease by these awesome people. From Rachel helping with setting up all the set up and install to Davin and Brandon planning, measuring and Brandon overseeing the job and last but certainly not least Jessie and Nate the installers. My beautiful garden window was installed correctly and no issues and they had to fix water damage and poor craftsmanship from the prior contracts . They had the stucco professionals right out the very next morning. My reason for writing this review is so no one else’s has to pay ( dearly) for non competent company’s who careless about anything but money.The price I paid to Arizona doors and windows was reasonable but underpriced when it came to service. I will always have the best now and would recommend this company and it’s people to all my friends and family. Thank you to you all so much. I woke up today to the with sun shining through my window and a smile on my face. Thank you from the bottom of my heart. Liz Tatom
Penny Hughey
Arizona Window is a great source for windows and doors. They installed an oversized custom window, replaced an old patio slider door and other windows. Josh and Gary were great- timely, conscientious about protecting surrounding fixtures, confirmed the install was as expected as they were doing the work, great, friendly crew. The office staff was also very friendly and helpful.
Suzie McDaniel
The team from Arizona Door & Window just completed installation of the Anlin Catalina Window System throughout our home. Everyone from the design consultant, Dan, to the installers (Louis, Omar & Miguel), to the stucco repair team (Marcelino and his assistant), the owner & office team (Rachel and Chelsea) were efficient, competent, timely and very professional throughout the process. we are delighted with the windows and the service we received from Arizona Door & Window. We would highly recommend this team.
Greg Lightle
The windows were installed on time, very professional, they look great and the workmanship was excellent. Josh and Gary were the team that installed all 18 windows of various sizes and type. They both were knowledgable, professional, efficient and friendly, You could not ask for better people to do the work.
Michelle Fehler
We ordered a door through AZ Windows and Doors and we could not be happier all around. Really high quality door at the best value. The entire process was enjoyable, and everyone we had contact with was extremely helpful and friendly. Sales rep was not pushy, and installer highly knowledgable, efficient and clean. Great company with great values that are rarely found these days. Cannot recommend them more.
Ross Bergstedt
From Bryan in sales, to Colby who came to measure and place the order for us, everyone at AZ Windows & Doors is friendly and professional. Their prices are very competitive. Their showroom in Scottsdale is nice and is helpful to give you an idea of what your new Windows and doors will look like and how they will function.
Mars Wright
Got an free estimate from Mike Holland and he was timely and extremely helpful when giving me the information to make an appropriate decision. I’m very excited to move forward with getting my new patio door
jose bernardi
When we decided to upgrade and change several windows in our home we contacted 2 companies. At the last minute we also requested a budget from AZ Windows and Doors. The quality of the products and amount was not very different from each other, what made the difference was the professionalism and advice of Vinny Summo, their sales representative. Very efficiently, he explained the different alternatives and provided us with the right technical data to make an informed decision. We are now enjoying and feel very happy with the new windows.
Remo Paul
Beautifully done, Josh, Gary and Adam were the team that installed our new windows. All were polite and shared what they were doing when I was nosy. It was 110 degrees today and they never slowed down till the widows were on and everything was cleaned up.bye the way the windows are top quality!!
Janet Marx
This is the best company for windows. They set up, did the work and completed the job in record time. The houses were kept spotless during the removal and putting in the new windows. All of those involved from start to finish were professional and courteous. I highly recommend Arizona Windows over any other window company due to the quality of the custom windows and the expertise installation.
Armando Arredondo
Brad was very informative and helpful. Answered all our questions. He was very friendly and professional. I would recommend him to family and friends.
Katie T
Daniel, Derrick, Shaun were excellent to work with! They were on time, cleaned up after themselves. Explained exactly what was going to happen. Daniel was able to get us the best quality of windows within our budget. I would 100% recommend AX Windows & Doors!
Joe Rapisarda
I have had a lot of construction over the years but, nothing compared to the great experience I have had with the professionals at Arizona Window and Door store. I want to especially thank Brian, the project manager, Pat and Nate the installers and Nick the production manager for taking the time to actually listen to me and taking the steps to make my experience care free. Great people! Thank you
Jennifer Sander
Loved the professional presentation given by the salesperson. No pressure tactics, listened to my preferences, and worked with my financial situation. Great job all around!
Karen Blackbird
I purchased a door and window from az window and doors. They were the most reasonably priced and could do block removal. The installers Gary, Josh & Adam were very professional and efficient. They did a great job and were great to work with.
Candice McDonnell
Last year we utilized AZ Window and Door to replace our 1970s sliding glass door. We have an extra long slider and they were able to have a small kitty door installed in it while it was being made. This year we updated all of our 1970s windows and decided to go back to them. We have not been disappointed. They are quick to reply and always have convenient appointment times. We are extremely happy with all of the team, from sales, to scheduling, to install. You will not be disappointed!
Clare Hakeman
After getting multiple quotes to replace an exterior door and 4 windows, my wife and I decided to select the AZ Door Store. Now that the work has been completed, it has proved to be one of the best home improvement decisions we have made.
There are many good reasons why this ‘door store’ should be your choice to install replacement windows or doors.
1. Great Product – They deal with Anlin windows, one of the best vinyl windows available in the part of the country
2. Professional Installation – The crew was experienced and did a great job. There were a couple of minor chips to the exterior stucco during installation but these were fixed the same day to my complete satisfaction. Cleanup was thorough.
3. Excellent Price – Their quote was one of the best we received out of 5.
4. Superior Service – They were very responsive, returned calls promptly and met all of their commitments.
In summary, the AZ Door Store provided an outstanding value and met every expectation we had. We highly recommend them for your window/door replacement projects. Call the AZ Door Store first – you’ll save time and money!
Clare and Wanda Hakeman
14Aug2018
Jeff Holland
Derrick and Jessie were the most Awesome installers we’ve ever had! We have had a lot of installers over the last 30+ years, and these 2 guys are above and beyond the best. The company is very lucky to have these guys on their team! Thank you to AZ Window and Door Store for all, especially having Derrick and Jessie for installers.
Thank you,
Jeff and Zee
Nydia Vera
I would highly recommend then.. my windows look amazing .. great work the salesman Dan showed up on time explaining everything and windows were up when scheduled...thank you so much
Elizabeth Murphy
This is a first class company with excellent customer service from first call to completion. I especially liked the man who provided the estimate, George, and the installers, Jesse and Nate. In between there were office employees who answered my phone calls and handled scheduling. Everyone was professional and courteous. Beyond that the product is excellent and surpassed my expectations.
Iris B
So far, my experience with this company has been top notch...and my windows won't be ready for approximately 8 weeks. I couldn't help but leave this review ( and there will be a followup after installation of windows.)
The company made an appointment for me to meet with Chris who, very patiently explained the in's and outs of window installation.
After deciding to make the purchase and giving a check for partial payment, I was called within a day to schedule my windows for measurement.
Today, David Nevarez showed up on time and called to let me know his ETA. David was very pleasant, knowledgeable and took the time to explain things to me. I can't say enough about David.
You know, working with a vendor is like meeting someone for an interview....FIRST IMPRESSIONS MATTER. And AZ Window and Door passed with flying colors so far. I'll be back with my followup.
Debbie's Gmail
Brian and Derek are exceptional! They went way beyond in meeting our desires of our window installation! Haven’t had this kind of service in a long time! Beautiful work with such care to our home!
C Dubs
The best! We so appreciated how quick, easy, friendly and reasonable it was to work with Arizona Door Store. The doors they installed are beautiful and operate smoothly, and their customer service is outstanding. After the installers left, we noticed the trim was slightly banged up, so Greg, the owner, was on top of it and had it replaced in a very timely manner. Months later, we realized there was a slight alignment issue towards the bottom of the doors, causing a thin gap in closure. Again, Greg responded immediately and had someone out the same day to rectify it at no charge. Such a wonderful, efficient, local business! Thanks, guys!
Matt Atkins
Derick and Shawn were our technicians. They installed a fire door for the garage. They were in communication with me before the job started. It was raining and were not sure they could get the job done. They got here and worked extremely hard to complete the job. They were very professional and did a fantastic job. I would highly recommend Arizona Window and Door and Derick and Shawn.
Bill Meznarich
The crew from your Company, with Patrick in charge, was absolutely a joy to work with; their professionalism and personal skills were just exceptional. They took the time to explain the process each step of the way and did everything above and beyond. Hopefully we will never need to do a project like this again, but if we do, AZ Window and Door, with Patrick in Charge would be our ONLY choice. Thanks to Patrick and his entire crew.
Cathie Kelly
Scheduled an estimate Company sent the sales rep’s picture ahead of time and Vinny was on time, courteous and professional. I felt very safe with him in our home. Thank you for reviewing all the options and pricing with me.
Cassondra Price
Dameon was our salesman then Derek and Sean installed the windows
1. our windows were installed in perfect time for our family.
2. The entire company have great communication and professionalism.
3. Best money spent, honest hard working crew
Tessie Moore
Colby Booth was very polite and professional. He was friendly and easy to talk with. I would recommend him and the company, Arizona Window & Door to friends and family. Chris Bird was the design sales consultant and he was also professional and friendly. Nice to deal with. Thank you both
Claudia Mena
Worked with Daniel and he was very nice efficientt and knowledgeable on the products. He was responsive to my calls and text messages. I would highly recommend working with Daniel.
Charmaine Burton
Our salesman Mark was awesome. Very professional, informative, presentation of the product , warranty was great! Kind patient and very knowledgeable. Wonderful experience for our first time getting window estimates.
Austin Phillippe
Adrian, Carlos and Richard installed our windows and did a fantastic job. They were nice and professional throughout the whole process. Our windows came out looking great. They did everything they promised at the price promised. Would recommend.
P Callahan
Arizona Window and Door provides the highest quality of windows as well as service (installation as well as repair) in the industry. We are customers for life! Jessie came over to repair a sliding screen door and was thorough, efficient and friendly! This type of service is rare in this day and age, but so appreciated!
Debbie McKnight
They were great. The installer, Miguel, was very professional and did a great job.
Just used them again for windows and they were awesome. Had Derek & Sean and they did a great job. Very professional and the windows look great! Highly recommend.
jim lupo
Jessie from AZ Window and Door has been out several times to service and repair some of our windows and sliding doors. He always goes out of his way to provide best possible service. Along with his workmanship is top notch. I highly recommend Jessie.
Jim from Old Town Scottsdale.
ASF Inc
Jesse was amazing. Construction issues can always have hiccups but it’s how a company deals with it that tells you exactly what’s important to them. Good people who care to get things right. All you can ask for.
David Little
Excellent job on the final install for the new windows, and sliding doors I purchased through Arizona Windows and Doors! Aside from an amazing product, the professionalism, timeliness, and quality work on the install was truly 5 star. Couldn’t be happier, and highly recommend AZ Windows and Doors!
Matt Wain
My experience was great. From daniel that gave a great presentation and was professional. To the office people Greg and Chelse, as well as to the the owner Greg McNamee. Down to the installation Jesse the lead installer and Nate. Both were professional and great personality. Jesse was great answered all my questions that came about during the process. Thank you to Arizona window and door. The windows look fantastic 😍.
William C.
Jessie provided the white glove treatment as expected from Arizona Window and Door Store. Will continue to use and refer this company to family and friends. Great job Jessie! Thanks again.
Melissa Markins
Got 10 windows installed. They are just beautiful and we can feel the difference already. Our rep Dameon was very informative and price matched what other vendors were giving us. It was such a smooth experience and would definitely recommend them to anyone.
P.G. Porter
We had our original door installed by Az Window and door. The door became difficult to open. After several repair attempts by the service technicians, Dow, the manager became involved. He ordered a new frame and sent Joe and his crew to remove the old frame and install a new frame, sweep and threshold. Joe was excellent and there work was flawless. Dow followed up on the job and has ordered new hardware for the door to replace the previous hardware that had considerable wear from the previous frame.
I would highly recommend Arizona Window and Door, Dow and Joe. I should also mention that all this work was covered by the business who made this door “right”.
Bennett
Have not placed order yet but probably will based on expertise and professionalism of Shannon.
Sarah Driscoll
Shannon was an outstanding vendor. Prompt, professional, exceptional from start to finish. I strongly recommend!
Kim & Dave Anderson
Had a great experience replacing weathered, sorry looking french doors with a beautiful picture window. Price was right and sales rep was pleasant. Installers, including drywall and stucco guys, were excellent and they cleaned up afterwards perfectly. Good job Joe, Tom, Freddy, and Sergio!
Ray Roberts
I decided to replace all my windows because I was so tired of looking through sunscreens and still having to close my shutters during the summer daytime hours to try to keep some of the heat out. So I obtained 3 quotes for replacing 16 windows and a sliding patio door. Dameon came out to the house to give me the estimate. He was very professional but easy to talk to and did a very thorough job explaining all of my options and choices. He brought samples of the window material so I could see what I would be getting. I chose the Sunshield glass with the sound reduction option. I especially liked that the windows and door could be installed without disturbing my wooden shutters that I have on all windows plus the patio door. He gave me the estimate with no pressure whatsoever. AZ W&D was right in the middle in cost. I then did my research on Anlin windows on YouTube and became more and more sold on these quality windows.
When installation time came, Adrian came out and installed everything over about 5 days. He did a great job keeping everything clean and tidy and cleaned up every day before he left. The small vertical window next to the front door required some stucco demolition but afterwards a crew came out and fixed the stucco like new. The last day, Adrian framed in the new patio door on the inside and it looks great. All of the windows look so much better than before and I'm really enjoying the look both from inside and outside. It's so refreshing to keep my shutters open and have a clean view of the outside without letting too much heat inside. The inside of the house is brighter with the shutters open but also cooler because they're so energy efficient. I'd highly recommend AZ Window and Door as well as Anlin windows.
Cecil Miskel
Recently, Arizona Window and Door installed 27 Anlin Catalina replacement windows in our home. All aspects of sale and installation were handled in highly professional and competent ways.
Chad, the Design Consultant or salesman, was very friendly and deeply knowledgeable of his product. In a relatively low key fashion, he took us through a variety of options, helped us determine which windows should be replaced, took a set of measurements and gave us a firm price.
The next step occurred when the owner and Chad came to make the final measurements. John Edwards, general manager, placed the order with Anlin and gave us installation dates. The installation took place on the specified dates.
Our installation crew, led by Bobby, was terrific and their work impeccable. The day before they started, Bobby called me to set an arrival time and to provide a brief overview of the work to be done. Bobby and his two assistants were exceptionally friendly and accommodating to our needs, e.g., scheduling, cleaning up, noise. Most importantly, they were skilled craftsmen who did great work and took pride in their accomplishments.
The Anlin windows look great and refreshed our home. They have significantly reduced the sun’s glare and we anticipate great help in controlling the heat transfer next summer.
In sum, our experience—from start to finish—was excellent. We highly recommend Arizona Window and Door to you.
Jennifer Swenson
After getting 4 quotes from local AZ window companies it was an easy choice to pick AZ Window and Door. The high integrity and honest approach and communication with Vinny was the reason! We have had the screen door installed and are loving it. The windows will be installed very soon now that we have HOA approval. I recommend Vinny and AZ Window and Door. I will post pix after install!
brandon h
We had a wonderful experience. The company has now done our doors and windows, both with great outcomes. Adirian the installer did a great job and was very professional. I would highly recommend this company.
Bob Rader
Another 5 star window completion by Arizona Window & Door.
From sales (Dan) clear, informative and patient to pre-installation measuring and prep by (Greg) the owner of AZ Windows to installers Derrick and Jesse, they all did an excellent job.
Anlin windows with an upgrade of low-e and the perfect installation by Derrick and Jesse. The install went smoothly and completion was on time. Clean up, WOW !! Both Derrick and Jesse did a terrific job all around.
I am very happy with the new Anlin windows which are keeping our home much cooler in this hot weather.
I can't recommend this company and crew more. Thanks again guys.
Forrest Flournoy
Jesse was very helpful during my service call today. He even pointed out a few things I didn’t notice that needed some tweaking. Glad he was the one to handle our needs.
Mark Sanford
If you're looking for new windows, look no further. Arizona Window and Door Store has great prices, does flawless work and has impeccable customer service. From the first consult through install, our experience with the team at AZ Window and Door was fantastic. We couldn't be happier with the results.
Colleen Cutler
We are very happy with our new windows! Brandon our sales person was professional, friendly and honest. Josh our window installer was awesome. He was very hard working friendly and professional. Thank you!
John Francis
Every thing about this company exceeds my expectations. No pressure great products the install team were smart, courteous, wasted no time and did an excellent job. All my neighbors are amazed by these windows. I highly recommend Arizona Windows and Doors. And the best thing is I didn’t have to take out a mortgage to buy them!
William Cira
We had several estimates. Arizona Window & Door cemented the deal. We purchased Anlin Windows as recommended by a salesman in California. Dan, our salesman, was superior to the rest. We met with Greg, the owner. The price quoted was the price we paid despite some hiccups along the way. All issues were addressed immediately. Davin. the Supervisor, did outstanding work at addressing our issues head on.
Installation performed by Derek & James was superb & truly professional.
Service AFTER the sale was astounding...from drywall repair, to-painting an entire wall the same color (our mistake). AZ Window & Door took care of all with no extra cost. We are in awe of AZ Window & Door. We've referred them to all we know. And, with our recommendation, 2 others are ready to go. You' ll love them...their team, their work, their professionalism and. of course, their windows. OMG!
Eunice & Will Cira
Tempe, AZ
Robert Steinwascher
Had my front door replaced by Josh and Gary today. They did an amazing job and would recommend this company to anyone in need of a door. Vinny did a great job setting and meeting expectations!!
ASkMe
Three words.....Ask for Vinny!
We are in the process of completely remodeling our home. One of the tasks involves replacing all of our windows. We contacted Arizona Window and Door (AW&D) for a quote, as well as several other window companies in the area. Vinny was the rep that came to our house from AW&D. We found him to be very experienced and very knowledgeable (not just in his windows, but also with what the competitors have to offer).
Most importantly...Vinny was in no way aggressive, forceful or pushy in his presentation. After sitting through three or so aggressive presentations from other window companies before AW&D, Vinny gained my respect and trust within the first 5 or 10 minutes of his arrival. He simply relied on explaining facts about windows. And trust me, Vinny knows windows!
Vinny offered that if I were to have any questions concerning his or any competitors windows, he would gladly answer my questions if I were to email him. I held him to his word on that.....and emailed A LOT of questions to Vinny in the weeks after he was at our home. Not only did Vinny answer my emails quickly, he was very informative and detailed in his responses, regardless if some of the answers leaned towards a competitors window. Vinny was honest and straightforward in his replies.
We ended up buying our windows from AW&D. Not just because of Vinny, but also because of the quality of the windows AW&D represents, and their pricing.
You may end up buying your windows from one of AW&D’s competitors, but you’d be doing yourself an injustice if you didn’t include Vinny’s advice when making your decision.