Reviews of Castle Windows. (Window Installation Service) in Philadelphia (Pennsylvania).

Castle Windows

996 Reviews

253 Comments

Window installation service

Window installation service

109 Gaither Dr, Mt Laurel Township, NJ 08054, United States

Description

Information of Castle Windows, Window installation service in Philadelphia (Pennsylvania)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Castle Windows

Reviews of Castle Windows

Samantha Riggio

Roberto is such an awesome representative. We had him the first time when we were doing the new construction on windows for our home and were lucky to have had him again. So excited for our new window replacements. The first windows we had install are such good quality and no drafts at all. Only regret is not having done a complete replacement the first time we had the windows done. Such amazing service, customer service and install.

Katelyn Houston

EDIT: after several phone calls and a few more visits by more experienced service technicians, I’m satisfied with my doors and the installation. It still took a few visits and they rescheduled once after they were supposed to show up and then an installer showed up on a different day that wasn’t scheduled. He did do a great job and attached our house numbers and flag pole base as well. The doors are high quality, but the workmanship is substandard. One of my doors wouldn’t even lock and I had to ask the installer to fix it before he left. The doors aren’t all straight, there are gaps to the outside, visible shims, and damage was done to my wall that wasn’t addressed. I sent an email with photos and got no response. I’ve been calling and either no one answers or I’m told someone will call me back. I expected more given previous positive reviews and the money I paid.

Richard Foley

I had Castle windows installed almost 20 years ago and just now had a small problem. I called and they were very accommodating and ordered the appropriate replacement. Gary was prompt, professional, and resolved the issue. Gary took time to explain the service. I would highly recommend this company.

Dmitri Lenczuk

Castle Windows provides not only quality service, but quality salesmanship. The salesman, Jovan, who visited us was incredibly patient and accommodating, especially when we as homeowners couldn’t agree on the styles and colors of the doors that we wanted. His patience and knowledge of the product helped us make a decision on quality, well-priced, and efficient doors that will last for a lifetime.

Annamarie Truglio

We were so happy with our windows that we decided to have them back for a second project. We want to transform our old sliding door to 9ft French doors. Roberto came to the house (on time), measured, showed us all of our options and gave us a great price. Cant wait to see the finished product!

Andrea Dahdal

I called Castle to purchase windows and sliding glass doors . I am beyond happy with the windows and the work and professionalism . I couldn’t be happier !!! I see some negative reviews and I can’t believe what I read. People to realize there’s a lifetime guarantee. Why worry so much when you know they gonna come and fix it. Thanks Castle looking forward to doing business again.

Diane Love

I have a lifetime warranty for my windows and doors. I contacted castle in March because my storm door thingy(the thing that makes the door stay open) had broke. It is now November and they have not fixed the door. I had to buy the materials and get someone else to fix. I sent them a few emails along with a picture of the broken door. I am a dissatisfied customer.

Tom Sawyer

Awesome door, best price. My wife and I looked around for doors, for weeks. Castle had the exact Provia door we priced elsewhere, for $1100 less than the other lowest quote we received. The door look awesome and feels like a really great, high quality door for less than we though we were going to have to spend. This is an add on to my original review. I’m even happier after dealing with Brian than I was before. I needed a change made and order and spoke with Brian. I asked him if it was a family owned business because it’s pretty obvious that it is. And it is! From start to finish I felt very comfortable with everyone at Castle. The customer service has been exceptional and speaking with Brian was a pleasure. If you need a new front door installed, Castle is the place to get it. We really like this company and will recommend them to friends, neighbors and anyone else that needs a door.

ML

We had Castle replace windows at our prior house, and we were so pleased, that we recently had them put in a new front door for us. The price was reasonable and the door is beautiful. The installers were meticulous. Castle is easy to work with and we will use them again. I've attached the before and the after. Thanks Castle

Louise Davis

My spouse and I received a quote for replacing all of our windows in our mobile home. Not all companies will do this. The salesman was polite and explained the quality and warranty of the windows clearly. We had windows installed many years ago by another company and thought they would last many years but they are now filled with water vapor and we can't see out them. The new windows appear to be good quality and the Lifetime Warranty is a plus. I will review again after they're installed later this year.

Amanda Munoz

The team was awesome!! They did a fantastic job!! On the window install. The way they all interacted with us and my dog Ghost (@vibewitghost, on Instagram) was outstanding. I'll definitely be recommending. They guy who cleaned did a better job than I thought. He instantly fell in love with my boy. He helped and tried to get him when my dog ran across the street, which spoke volumes because he didn’t have to. The guys had to walk up three flights carrying windows. They did it with smiles on their faces. They never once complained. They even were able to save the stained glass for me! The house feels so different. More natural light in here. 10 stars!! I’ll DEFINITELY be recommending.

Fay May

Salesman Josh was very experienced and knowledgeable, explained everything thoroughly. Installers Gregory and Charlie were excellent, very professional and installed my huge bow window. Couldn't be happier with my new Castle window.

Aida Barnette

The Castle team treated me like a very important customer even though I was a small job. Through COVID season, they got the job done despite reschedules (due to COVID). They worked hard and the windows are amazing! The noise level in my house is so quiet now and my energy bill is so much lower (by A LOT). The windows are excellent quality and so easy to manage. Their team has been professional and available for me through the whole process. They're the best!

Christine Pellicano

Ryan went above and beyond! We’re very lucky and grateful for the service we received and highly recommend! It’s so nice to know we have such a wonderful company to rely on for our windows.

Camille Nadel

We are 2nd time using Castle Windows and our salesman Roberto was excellent, he is so knowledgeable and has been doing this for many years. My husband and I highly recommend Castle

Greg Clay

Me and my Wife was super satisfied working with Roberto!! Very Proffesional!!! We Recommend working with Castle windows

Bri Swart

Returned clients- looking for replacement front door. Roberto here today and am hopeful to get approved for new door.

Amy Barron

Our four new doors were installed yesterday and we are pleased with them. They are very attractive, sturdy and well functioning. The wait time was longer than expected but realize that is the current situation with everything. We worked with Noam Goldhammer and it was a very pleasant experience. He was thorough, professional and very knowledgeable.

Kevin Brady

We had windows installed in the past and they were a great company to work with it. So we called again for a French door install. We had the same sales representative Roberto who is great and very knowledgeable of the products.

Joe Moye iii

Love our Castle windows! Professional install. Very happy with our purchase! Great service department. Best purchase I've made for my home thus far. Highly recommended!!!!

Bridget Boyter

This was our first time doing business with Castle, and it definitely won't be our last. They installed a new front window in our livingroom. I love how they were up front about how long it would take for our window to come in. The installation was great the guys did an amazing job and we are extremely happy with how our front window turned out! Thank you!

Seth Moskowitz

Service is not yet performed, but the sales person - Louis was fantastic. He was no pressure and he was very sincere. We are getting all of out home windows (25) replaced in June and, for what I thought, at a very reasonable price. Lifetime warrenty is a bonus as well.

RH Proven Accounting Solutions

I am a previous customer of Castle Windows, and just was looking to have our door replaced. We originally went to Lowe’s, but was dissatisfied by their lack of communication about the date our door would be installed. We recently received a PC coupon from Castle and thought to call them for an estimate. Eddy B. came and providing us with options Castle offers for doors. Eddie is OUTSTANDING! He was detailed, thorough, patient, and great company. He provided us with all of our options. He made us feel comfortable with this purchase and was upfront about the installation date without us asking. Eddie is a great representation of the quality Castle offers. When we decide to purchase our patio door windows, Eddie would be the first person we call!

Marla T

I must say that after hearing about the cost and what warranties are given by several different companies, Castle Windows offered the best deal!! I went ahead and got 5 windows replaced and installed. Compared to the others, the price was very reasonable. Not only did I get a written quote and copies of all the paperwork, I got the final price signed contract and two front door catalogs for when I get that redone. The rep was upfront and on point! And I have the fantastic price guarantee as I get more windows done! The price will remain the same as the first five. High quality windows with top and bottom pull down easy to clean dual pane insulated glass inside and out. And to boot, lifetime guarantee to fix and repair for nothing if any problems occur. What makes it even better is the ability to transfer the guarantee if my house is ever sold!! Professional installation by professional, polite and personable installers who cleaned up as they completed a window was an extra plus. I can't wait to get more done! The way they completed the outside of the widows made their work more outstanding!! As it is now, because of their exceptional work and deal I'm waiting for my new back door and screen door!! New framing and all!! Just love the windows!!! And have a lot more to be done including a front screen door that fits the oversized entrance.

Michael Wisher

It was a tossup between Castle and another installation company The GM Rob sold us on the quality and their warranty. I was very impressed by the workmen that showed up on site an hour early. They did a fantastic job installing 12 windows at our home. I was impressed by their skill set, and speed. The windows are solid. Noise reduction was notable after install. I have nothing but good things to say. I would recommend these guys to install windows for friends and family.

bob m

Really good job on our replacement windows! Competent and clean working crew. Good price as well. Edit - two years with Castle windows installed. Still working like brand new. Funny the house is much quieter with these windows in. Can't hear cars go by or people mowing. My old windows were the double hung old things. Edit#2 - one of our windows broke about 2.5 years of having them and they replaced it no problem. It took a few months due to covid supply chain problems. However, it's nice to see they stick to their word!

Stefanie Charles

We had a very positive experience with Castle Windows, from start to finish. They were highly recommended by our neighbors, and I can see why! The salesperson came to our house and was very honest and upfront with us. He gave us options that would work within our budget and put a rush on the order so it would arrive in time to keep our kitchen renovation on track. When the installers came out to the house, they were friendly, polite, and very efficient. We will definitely consider Castle for our next round of window replacements.

Deborah Buskirk

Salesman was respectful and knowledgeable. The price of the windows was ridiculously high. We stayed with castle because it was the last 5 that needed replacement and they had previously replaced the others in our home. Their warranty is amazing and they are taking care of an esthetic problem on a few windows.

Melissa Lessard

Third time using castle, i have no complaints a all. Prices are fair, very happy with all services that i have recieved. One small issue on roll out windows taken care of very quickly with no fee. Plan on using for all future use.

Jayesh Shah

We have been castle customers since 4 years now. This time we contacted them for door installation at our new property. The door selection process went in smooth with sales guy being extremely understanding on our requirements. The installation process was quick and they did their work pretty work without damaging the property. Very happy and satisfied !!!

helen perkins

Roberto was very professional and knew his stuff . Great guy. Your lucky you have him for your company .

Nancy Rossi

Two crews headed by Carlos & Huge arrived to install my new windows last week. The installers were quick and efficient. They did a fantastic job not only installing but cleaning up all debris from my property. When they realized that one window was the wrong size the office was immediately notified and I was put in touch with Robert Maffei, General Manager, who immediately ordered a replacement and promised the window will be delivered and installed in about 2 weeks. These men worked diligently, not even stopping the work during a 20 min. downpour. I love the new windows and will recommend Castle to all my friends and family.

Alice Hanback-Nuccio

We were very pleased with our castle windows that we purchased 5 years ago, so we gave them a call to discuss more windows. The product is good and the service is even better.

Dan Walters

We contacted Castle Windows to receive an estimate for replacement windows for our house. Rick Edney arrived this afternoon and provided a very informative, in depth presentation. He was very personable and answered all of our questions. We were very please with the product he offered, and decided to purchase 14 windows.He was very accommodating, and worked with us to stay within our budget. We selected Castle Window to replace our windows. We are extremely pleased with the results. The service personnel who came to do the work were very professional and friendly. They completed the work in two days, and we could not be more satisfied. A job well done!

jan datz

On time appointments that have been kept. Friendly and informative. Awaiting door to be made and installed. We had Castle vinyl windows installed years ago on 2 residences. We have had no problem with these windows.

Colleen Mowery

Kenny Rowlands was very polite and respectful. He explained everything to us and we are very pleased.

Clint Thierjung

I recently chose Castle Windows to replace all 22 windows in my home. From the beginning, the salesman was respectful of my time, and he was able to work within a reasonable budget to complete the project with their highest rated windows, including lifetime warranty. The installation was all done in one day, and the crew was fast, efficient, and pleasant to interact with. Customer service was courteous and extremely helpful throughout the entire process. It's now been a few weeks since the project completed, the new windows look great and we can already feel a significant difference in our heating/cooling. Overall I was extremely pleased with the experience working with Castle.

Donna Marino

The Castle Window Crew just left our home. I just want to mention how professional and kind each member of the the crew was while installing windows in our home. They put down tarps and plastic covering all areas before beginning work. Then they vacuumed when finished. Outside was cleaned up thoroughly also. I really appreciate the efforts made during such a big project. Thank you Castle Windows Installation Crew!!!!

Sheena Coleman

I could not be more happier with the look of my new front doors. I opted to get a screen door with my decorative door to let in the breeze. From start to finish everyone has been amazing. Our installer Mike was super nice and knowledgeable about the door. He was very tastefully with the installation and finishing touches. Install took no time. Maybe 2 hours if that. Thank you Samantha for being such an awesome sells rep and Dan the manager who made sure everything went smoothly. I would definitely recommend to my family/friends. Until next time Castle Windows. Thank you for an amazing product and job well done.

William Cappe

It has been a pleasure to deal with the representatives from Castle Windows. The staff member that made the initial contact was on time, friendly, courteous and explained in detail how the windows would enhance my property. We worked out a decent price and a date to begin and end the installation. The installers were on time, were courteous, explained the installation process and how the windows worked. The windows look great and function perfectly. Would recommend this company and product.

Tommy P

My wife and I have purchased a custom "garden window" from Castle Windows. Our experience with salesman, measuring folks, installers and overall customer service has been excellent. The price that was quoted us included EVERYTHING from soup to nuts and a lifetime warranty. The installers I was very impressed with. They completed the install within 2 hrs and were very neat, clean and professional. They also lined my dining room and kitchen with moving blankets to keep our floors clean! I am very fussy when it comes to customer service, quality products and installation. These folks are the BEST in the industry. I highly recommend this company! Thank you Castle!

Lynn Sian

Castle did a great job installing our windows and front door. They also installed a back door for us that is good but it's a little hard to close. I am sure they would adjust it if I called. Their service is fantastic but a little slow. We had a defective window that they replaced with no fuss, just a little wait. The only real fault is perceptual. I feel as if they are expensive. They are willing to negotiate the prices but I feel like that just gets you one of their lesser products. This process is unclear. Overall I am happy with the products.

Marty McShane

Me and my wife hired castle windows to do all the windows in our house salesman was very polite took a very long time explaining things to us! When the day of install came the workers were courteous respectful and put their heart and soul into their work could not ask for more definitely recommend!

Marino Palumbo

From the moment we called Castle Windows for a quote, to meeting with their sales person, installation team, and service team, everyone one was professional, courteous, helpful, and wonderful. The windows are high quality product. Their installers were amazing, clean, and efficient. We definitely will continue to recommend Castle Windows. Great job.

Stephen Kowal

Castle replaced all 13 windows in my home. The crew was terrific, covered all the floors before they started, constantly cleaned up as they were working, checked and re-checked all the windows as they installed them to insure they worked properly, very conscientious and thorough. The Castle windows are 1000% better than the 20+ year old builder grade windows that we had. Air-tight, no more drafts. Exceeded our expectations. Thank-you for a job well done.

Rhonda

I am very satisfied with Castle Windows. The sales pitch was minimal, not 2 hours like Anderson's sales pitch. As I was confirming all my questions and the contract, customer service was very nice and put me through to the correct departments. The installation went well. The guys did a good job and worked very hard! The quality of the windows are good, and love the life time warranty it comes with. I highly recommend Castle Windows!

Chris Kasprzyk

In February of 2019, I had castle windows install 9 new windows in my house to replace my old original windows. Let me tell you, they did a phenomenal job. The two person crew of Greg and Charlie that installed the windows were very well trained and courteous. ( All installers should learn from these guys). I have gotten many compliments on these windows from my neighbors. The house now feels warmer. Thanks Castle!

Pete Gordon

Absolutely love everybody at Castle windows from the sales representative to the professionals that come to your home they made our home improvement project easy and simple the prices were good and the work was outstanding. We did a lot of shopping around but you get what you pay for we love the lifetime guarantee on all the work they do and it's transferable if you ever sell your home.Check back later for some before and after pictures of the new siding that's being done to our home. I just can't wait.

Tony

I decided to go with Castle Windows after checking out Home Depot and Lowes for vinyl replacement windows. Sales Rep showed up as scheduled. He was up front with pricing, and install time frame. Price was fair and no hidden charges. Within a few days a appointment was made and kept to do exact measurements. I received a call a few weeks later that my windows are ready. Scheduled for next day install. Installers showed up on time. The windows came as ordered. The installers listened to my concerns and did a excellent job installing my new windows. I can not say enough about the install crew that came. Excellent job. In summary: Castle Windows did a excellent job from start to finish. I can not think of anything they could have done to make this process any better. I had (7) windows replaced and will be contacting them again when I need others replaced. Thank you Castle Windows and the great install team.

Brett Black

Castle windows was the best decision I made when it came to installing a new sliding glass door where I had a drafty cheap French door. They were prompt and upfront about everything and addressed any concern I had. I’m big on doing projects myself but, how can you beat a lifetime warranty on their products that can be transferred to the next homeowner? Makes a great selling point and they take the old door away!! I was sold right away! Thank you Castle Brett Black

Nichole Rios

Our experience was good. The installers came they were very professional and polite. They worked diligently and completely cleaned up after themselves. The reason I only gave 3 out of 5 stars is because we had contracted to have new window sills and woodwork put installed and it was not installed that day due to miscommunication between the installers and Castle. So now we have to take another day off for them to come back out and take out our new windows and install new sills and woodwork and then reinstall our windows.

donna davidson

What an awesome experience from beginning to completion of the project. I met with Castle 3 weeks ago and decided to go with Castle based on the quality of the Windows and the life time warranty. The Windows were installed yesterday--while the weather was very rainy in the morning, the crew was able to do a lot of the inside work, when it cleared around lunch time they kicked it in gear and became installing machines. All 8 of my windows were installed, complete with interior trim and look fantastic. Everyone I dealt with from my first phone call to set up an appointment to the completion of the project was professional, courteous and eager to ensure the job went smoothly. Yes, the pricing may be a little higher than some but the extra cost is well worth the peace of mind knowing the job was done right. I love my windows. Thank you Castle for making me a very happy homeowner!!!

Olivia Riley

I bought 15 quality windows from Castle Windows in 2014. I had a variety of styles to choose from and I am very pleased with my windows. I received a great price, the salesman, installers and the manager were very respectful. The installers completed the job within one day, cleaned up and notated any issues. Castle returned promptly and corrected any issues. I had one service call, Castle showed up on time and was very efficient. I plan to get doors and siding from them in the future. I have recommended Castle Windows to several people. Castle stands by their product.

Joseph Branco

Returning customers from 2013 here. We had a FANTASTIC and HUGE three part window installed years ago that dramatically improved the look of our house. What a difference all the light makes. Now in 2019, since we were so pleased with our original experience, we decided to call Castle back for a new installation of a similar window downstairs and two picture windows on either side of our fireplace. Roberto was so helpful with the entire process and took extra time to explain everything thoroughly and show us all the available options. We are so so so pleased with our experience so far and I highly recommend using Castle! Their warranty is unbeatable and customer service extremely helpful.

Geoffrey Lentsch

We had several windows and a sliding glass door installed. I was very happy with the windows and sales rep. The installation was relatively quick and they came when they said they would. However, I recommended them to a family member and he had a very large window installed, and I did not get my referral bonus, as promised. Also, they persist to call you very often, without leaving messages. I really enjoyed their windows and professionalism, though the calling is very frustrating.

Lisa Baskow

Castle windows came out and gave me a quote on replacing my existing windows. It was a pleasure to deal with everyone I came in contact. There was absolutely no pressure to purchase. After the installation, the windows looked fabulous! I would definitely recommend Castle Windows!

Karyn Hudgens-Gorman

We needed to replace all the windows on our new 1950’s cape. Eddie B was great! He was very knowledgeable and made sure we understood every aspect of the products that he was selling. Very professional and personable. We plan to do more projects in the future and will definitely be calling Eddy and Castle windows to help.

Vera Marvucic

We are proud to say that we had castle windows 17 years ago 2003 to replace our windows in our home. We have Roberto here now helping us put an order for a new bay window. We are very happy with their service and we can’t wait to get the window installed. Thank you very much castle.

Phil Perri

I have been a castle customer for 19 years and am very happy with the service and quality. Warranty is great and I have no problem recommending to my family amd friends.

david kraus

Worst customer service ever. Purchased the windows in November, supposed to install in April. Could not be installed because the windows were measured wrong had to be remade. No one will return my calls when I try to get a reinstall date . I will never recommend this company to anyone.

Sabrina

We are previous customers of Castle as we bought windows when we first moved into the house about 5 years ago and they work fabulous kept the heat in look great and five years later each and every window is still like new. we decided to purchase basement windows recently and to our surprise it was the same sales representative ROBERTO who sold us the windows the first time around.. He is very knowledge, charismatic and most of all his is not trying to screw you over. we are very happy with their work and are constantly telling our family and friends to choose CaSTLE if they need windows or doors!!

Tara Williams

We couldn’t be more pleased with the professional service we received from Castle Windows. From start to finish they made the entire process very smooth. We had 12 windows replaced in our condo and the installation team worked very neatly and efficiently. We were not only surprised that they covered over our furniture while they were working and cleaned up, they even vacuumed the carpet afterwards! Now this is great service and we couldn’t be happier with our new beautiful windows!

Erin Keeney

We recently purchased windows from castle at a reasonable price. With in a few weeks they were installed. The three men who installed them did a fantastic job and did 11 windows in a few hours. They cleaned everything up and were very polite. I would definitely recommend giving them a try. My husband and I shopped around for a year or so before committing and they gave us the best deal! We are extremely satisfied and they look great! Erin Keeney-Dickson City,Pennsylvania

Das Gruff

Amazing customer service and craftsmanship. They really went above and beyond to keep me happy. I moved into a house that already had Castle Windows installed and a couple of the latches that lock the window were on the Fritz. The windows were probably installed a couple of decades ago but Andrew with Castle sent me out some extra latches, free of charge. When the time comes to get new windows or if I move, I'd give these guys a call without hesitation.

Rick Taylor

We are very pleased with Castle and their window product. The sales person was knowledgeable and personable and the installation crew was top notch. They installed 17 windows in one day and left the job site totally clean. We have now been living with the windows for about 2 months and are very pleased with the difference in performance when compared to the old windows. We would highly recommend Castle Windows!

Lauri Pearson

I recently purchased a glass sliding door made with triple pane glass. The sales representative was curtious and open to questions. The time frame for installation was upheld. The contractor showed on time and did an excellent job. I am very happy with Castle. I had purchased windows from them some years back, and I will be calling them again for the next project.

Jessica Brockett

We've worked with Castle Windows over the last few years to replace our windows and doors. Great products and service every time. They take the greatest care at each step of the project - even the job clean up. This is probably the only home improvement project that we've done where I haven't had to clean up after the crew left.

Dennis Mitchell

I had five windows and two doors installed. The quality of the installation can be described as excellent. The front door seals so well when it is closed that when I do open it, any doors not fully latched in the rest of the house, open. In fact the overall air-tight integrity of the house is superb, due to the installation by Castle Windows. Well worth the priced paid.

Eric Mesh

We purchased a 70 yo home a year ago, knowing we would have to upgrade the windows. After receiving 4 quotes for the job, we chose Castle. Not because they were the cheapest but because our sales manager Annie Bonanno explained everything to our satisfaction. She showed up on time, answered all of our questions to our satisfaction, and provided us with everything we needed to know to make a confident decision. Thank you Annie.

John pouch

I purchased 10 windows from Castle Windows. From the moment the salesman arrived to the finished product I had a very professional experience. The salesman (Dan) suggested a new style of window different from the other homes on the street. I wasn't quite sure but I went along with it. He also suggested for the front window(3) one large picture window and 2 dbl hung. I have never had more compliments on my windows. My neighbors said they wished then went with Castle. The installers were very professional they installed the windows in 1 day, on two different occasions and when they left the cleaned up to the point you didn't know they were there. Note: could I have purchased cheaper windows from the other contractors, possibly but I can honestly say the quality would not be the same as Castle's. If I should ever need windows again I would definitely go with Castle.

Brandon Toole

Using Castle Windows, for me, was a good decision. We invited three contractors into our house for replacement windows. The benefits of the warranty, the quality of the windows and the responsive needs of their sales staff was what sold us on the deal. They were not the least expensive option and not the most expensive option either. We have been happy with their service and would use them again in the future.

Jayne Garrett

From the salesperson, Daniel Young, Sr., to the design staff, to the installers, everything was great. I'm having trouble getting my job done because my trim color is a little odd, but they're working with me and bringing me samples to choose from. However, even though there was a mix-up on the trim color, I have absolutely no complaints and would definitely recommend Castle Windows to my friends and family. I foster dogs, and the installers were awesome about keeping doors and gates closed and working around the pack, and they were very considerate of my home and left everything cleaner than it was when they got there.

Jeff Fogarty

Castle replaced all my windows, front door and 2 large sliding glass doors. The sales people were excellent and honest and showed a interest in my needs, and didn't just try to sell me product I didn't want or need. They reviewed the lifetime warranty and gave full disclosure. When the installations were done they were on time, and worked quickly and cleaned up all mess and debris. There was one missing adjustment screw on one sliding door. They came back quickly and replaced the screw and also made sure door was adjusted prior to leaving. The products work great and I feel a difference in my home.

Renée Bowe

I had a great experience with Castle Windows. We got a large bow window installed in our home. The men that came out were very nice, worked quickly and efficiently. They cleaned up everything and were very kind. We love our window and would definitely recommend them. The only thing that I didn't love was the " hard sell" in the beginning, but the sales person was good at his job. I just wish it didn't take so long!!! But the result was totally worth it.

Chris Yeager

Used them to replace windows on our house! Outstanding quality and workmanship. Installation crew did a great job. The crew showed up as promised, completed the installation and cleaned up! Robert Maffei in the office was fantastic to work with!!!

Fran Boemio

The Castle representative came to our home today. This company was recommended by a happy customer. The representative was knowledgeable, thorough, and meticulous. We enjoyed seeing the materials- a visual presentation works best. We were happy with the quality of the product. We are very pleased with the price and signed on the dotted line! We can't wait for the windows to be installed! Thank you Castle!

Joseph Ferlanti

Our 10 windows were installed this past Tuesday. We couldn't have asked for a better 3 installers. They arrived even before scheduled time proceeded to install very professionally and cleaned up to point that except for seeing new windows you wouldn't have known they were there. We are extremely happy with our new windows they give our house a great new look. We would not hesitate to recommend Castle Windows.

Charles Culberson

We purchased a new front door. The salesman explained the advantages and quality of the product and the installation process. We were preparing the house for sale and had a short time frame. Our ordered was expedited and delivered/installed as promised. Installation quality was excellent. The front door is important for first impression for a home sale. The extent it contributed to our sale cannot be known for sure, but we sold in less than 5 days. We were glad we made the investment.

christina barninger

We decided not to go with Castle for the replacement of several windows in our home because their pricing was much more than other companies. I had another company come out and provide me with what I believe was a fair, honest estimate in 10 minutes. The Castle salesman was here for 3 hours! Why? First, they want to gain your trust and make you comfortable with them. They will instill window "knowledge" in you and act like they care about your home improvement. All of this is to convince you that their products and their warranty is better than any other on the market. They will also try to convince you that a window install of $400 or so is not quality and one at $1,000+ is too expensive. So when they give you a quote in the middle, you feel confident they are giving you a good deal. They opened with an estimate that seemed really high and then looked to negotiate by giving "discounts". I'm not convinced that their products, installation, and customer service is better and warrants such a high price. I AM convinced, however, that they give a lot of attention to their sales approach. Our salesman did a good job of "selling it" and we actually signed a contract. But, we turned around and cancelled within the 3 days. When we cancelled over the phone, their inside sales guy offered to knock another $700 off the estimate but I already made up my mind that they were overpriced and just looking to make an unfair profit. I'm writing this in hopes that it may help you make an informed decision on whether to even invite them into your home for an estimate. Make sure you have 3 hours to spare and be ready to negotiate if you really like their products. Be smart too and ask yourself, like I did, why didn't they just give you the best price they could - a fair, honest price - from the beginning. I think it's because they stand to profit a lot per window in the beginning but they are willing to profit just a little less to keep you as a customer.

Donna Taylor

Castle windows was awesome from start to finish!! The sales rep that came to the house was extremely knowledgeable and thorough. Castle called to confirm order and if we had any special instructions or questions before they made our window. Installation crew was on time, excellent craftsmanship, polite, and cleaned everything up spotless. Won't even shop around...for my next windows/doors projects I am just calling Castle!!

Nadine Willits

Our experience with Castle Windows has been great from start to finish. The salesman sat down with us and explained Castle Windows and all the features. Then he counted how many windows we wanted to replace and did a measurement on them. He used that to give us a price. Once we had an agreement, someone came to do exact measurements. The windows were ordered and when they were ready we received a phone call to set up installation. One day was all it took to install and everything was cleaned up before leaving. I can't really say how much we saved on heating and cooling because at the same time we changed from using our coal/wood furnace which has oil backup to natural gas. The combination of switching to natural gas and having Castle Windows has cut our heating bill by about at least 30%.

Bob Essl

The team at Castle Windows did a fantastic job helping me with selecting the best sliding door for our home. They provided a quality product with an excellent warranty. The installation was done in a timely manner which exceeded my expectations! Great product, Great Price!

Bhavesh Patel

Installers came earlier than scheduled time and they were really great. They installed 8 windows in less than two hours and cleaned up after the installation. I am not giving five stars rating die to their sales rep. I have nine castle windows installed couple years ago and they had locks on the screens. I asked the sales rep several time anout matching these new windows with my old ones and he said we will have same exact ones. The new screens don't have locks. I am very concerned about not having screens locked because i have small kids at home. I would not have ordered the windows if i was told about this change. Hopefully, castle windows will do a better job training their sales representatives next time.

Lorna Silver

I was impressed with the straight-forward sales approach when the Castle representative came to my home. I found the company very prompt in delivery and professional in installation. I love my windows. Of course, you never know the value of a company until you have a problem, which you hope not to have; but a company says a lot about itself in the way they respond to issues that might come up after installation. I haven't had any problems, though, so I can't evaluate Castle from that point of view.

James Weeden

I feels the experience with Castle Windows and Doors was excellent . I do not think anyone can beat the prices . The gentlemen whom cam to the house to talk to my wife and I was very professional and polite. He took the time to explain everything to both of us. I feels they were excellent with the way the presented their information.They worked hard to give us a discount on the work and supplies. i am very pl;eased with the life time agreement on all work and most of the supply.

ABHINAV VARSHNEY

Highly recommend Eddy. We wanted to change our front door. He took the time on a snowy afternoon and was on time. He explained everything in alot of detail, to give us comfort that we are making the correct choice to work with Castle windows. We really liked the options that were available to us and Eddy did a great job working with our likes and preference.

Sadha Barnes

the total experience was an excellent one. We recommend this company highly. John G the salesman did a great job explaining everything and what the different option were. He was very professional. The installation crew was efficient and cleaned up after the job. We are very happy with the final product - a new front door and storm door

Frank Dunfee

Recently purchased 2 three lite casement windows and totally transformed the room. Extremely. Satisfied with the product and installation. Installers were very professional and meticulous. Manufacturer's representative, Bob Caracciola was informative and helpful in deciding the best windows for the room. The only thing I did not like was I wasn't given a written quote with amount specified.

Donna Cook

From the sales person to the installers they were very professional and helpful. Windows came in within a months time and were installed all in one day the installers were on time and very efficient with install and showing me how to operate windows cleaned up and even washed the windows wow what wonderful guys I would highly recommend castle windows can't wait for my next project with them - my doors

Barbara

Our new doors arrived earlier then expected, the installers were super nice and did a fantastic job of clean up and installing, the doors are beautiful. We are very happy with this purchase. from the estimate to picking out the doors to installation everything was smooth and stress free.We would use castle again for sure.

Jessie Stever

We love our Castle Windows. They look great, they work great and the warranty is what sold us! The installation crew was very friendly and professional and got it done fast. I recommend Castle Windows to everyone I know looking for high quality windows!

Amadika Hospedales

Yesterday, I meet with an outstanding representative from Castle Windows, Eddie B. He took an extraordinary amount of time to educate me on the difference with contractor grade windows to more expensive but affordable window options that will last a LIFETIME. The lifetime warranty was crucial for me. The quality of the material, construction of the window and installation process influenced my decision making. All windows are fabricated based on the window opening guaranteeing a perfect fit. Installation included removal of the old window, placement of the window from the outside-in to avoid any damage to the wood trim. Installation included new outside capping of the window. If I decided on doing this particular job with a contractor the quality of window, fit and placement would not held up to my standard and the possibly of window fail or damage over the course of the year(s) was not worth my investment. Eddie’s patience and intent to gain my trust was key in sealing the deal along with reasonable pricing. I purchased 15 windows and 2 doors. Pricing is affordable and financing options are available.

Adrienne Buck

Everything was a wonderful experience. Our sales person was amazing and explained every single detail and question that we had. The installation guys did a wonderful job installing and cleaning up after the job was done. We honestly could not have had a better experience, from their customer service department, to the sales people, to the installation crew. We would highly recommend this company to everyone! Adrienne Buck

A AB

Anthony our representative was informative and professional. We are returning customers, our first purchase was in 1998 and we are back to add more windows as our house has grown ! Castle Windows are a great product, with a great warranty. The company has great customer service ! Recommend them 100%

Elizabeth Spirito

So far I am extremely satisfied with the service I have received from Castle Windows. Given the current situation, I met with a rep via Zoom. Eddy Betancourt was absolutely wonderful in walking me through the entire process of replacing the windows on my 60 year old house with the original windows. He explained the difference in materials in what makes well made and long lasting product vs what isn't, the different ideas in choosing what would be best for my home, and why I should go with Castle over other companies. He took the time - 3 hours - to answer all of my questions and was very patient given the fact that this is new for me. I am also thrilled with the exceptional warranty the company offers. It was a "no brainer" to go with Castle. I am hoping to get my new windows soon and am very excited about the finished look. Thanks so much Castle and Eddy!

George Day

Castle gave me excellent service with a quality product. They manufactured and installed good looking, smooth working windows at a fair price exactly when promised . There workers were polite, clean and respectful of my home. I recommend them unconditionally.

Eunice Torres

Very pleased with Castle Windows. I had windows installed for my house 3 weeks ago. A whole crew came in to install 16 windows in one day. They did an amazing job. Very thorough install and cleaned up everything afterwards. I’ve noticed a huge difference in the temperature in the house. Much cooler. I look forward to not having anymore drafts come the winter!

Adriane Ohrum

We had nothing but wonderful experiences with Castle. They gave us an amazing price on 17 replacement windows and stayed to our budget. From sales to installation, the men from Castle were professional, courteous and word quickly and cleaned up so well that you couldn't tell we had several workers inside and outside of our house. I definiteyl recommend them!

EllieSue Matula

Castle Windows sold us a superior product that we are still enjoying today. The windows are not only beautiful and efficient, but they are so easy to maintain. The installers showed up on time, and worked non-stop until completion. I was extremely impressed by their skill and their efficiency and most of all that they left no mess behind...Superior Work & Products all the way...!!

Jamil Hightower

As this was the first time I've had windows replaced in my home. I didn't know what to expect. I must say from purchase/sales to install it was a great experience. The installers did a magnificent job and I already feel a difference in my home as the temperature changes. I will be finishing this project in the near future.

LeAnne Engler

Castle Windows is one of the best window company’s out there. Sevi was an amazing sales rep. We replaced our first 7 windows with Castle Windows, and now we are replacing the remaining 9 windows. They gave us an amazing deal and we saved tons on our heating and cooling bills. Not only are they quality windows but quality service. I cannot speak highly enough about this company and the services that they provide. We had a few quotes both times by different companies and none compared to the quality of product, service and warranty provided by Castle Windows. I would recommend them to all of our friends and family without question.

Kristen Perugini

Al from Sales at Castle Windows came to our home and asked what our needs are (energy efficient, updated style). We had a sample window brought in and went over an estimate. The windows and doors installed are perfect! We recommend Castle Windows to our friends and family.

Michael Shernicoff

Castle Windows has been courteous, thorough, punctual and provided a truly lifetime warranty on their products. We are extremely pleased with our windows and front door and would not hesitate to recommend them for these home improvement projects. Quality workmanship and integrity in backing their product

Jake Grasch

We had a great experience with Jon Marcus. He clearly explained the options, benefits and legit lifetime warranty. He also worked with us as we negotiated price and was professional and patient throughout the process while we made a decision (Even as my wife put our 2 yr old to bed and we had to text regarding price changes). We can’t wait to get our new windows!

Bernie Binns

Castle representatives took care and attention with the choices of our new windows. The visit was thorough and the sales representative and the manager ensured we understood the craftsmanship of the windows, durability and the lifetime warranty of the product. I have referred other neighbors to Castle just because we found them to be the best in our area.

Christina DiPaolo

Had a great experience getting a quote for replacement windows for our house. Jon was extremely knowledgeable and patient in answering all of our questions. Felt the price was reasonable for what we were looking for (just about our entire house replaced). We plan on using them again for our front door.

Brian Fanelli

Working with Castle Windows, from the sales to the installation, was a positive experience. The installation process was neat and only took about two hours for three windows. They even put blankets on our carpeted floor so there wasn't any damage or mess. Really happy with how the windows looked after the installation.

Marisol Ramirez

After a 2.5 hour presentation, I chose Castle Windows for the replacement of my 17 windows and door. I was only shown one window and it looked like good quality and easy to use. The measurement was scheduled less than one week after my sales consultation. The gentleman who took the measurement was very courteous. My windows arrived 3 weeks ahead of estimated delivery date. Juan and two other men arrived to install my windows and door. They were punctual and it took them 8 hours to complete the entire job. They too were courteous and took care of covering my furniture and cleaning up thoroughly when they were done. All blinds, shades and curtains were reinstalled after the windows were put in. They finished the side door last and it was dark when they were done so I didn't notice the deep scratches next to the window pane on my door. To make matters worse, I locked my door the following morning and I when I got home from work I could not open my bottom lock due to the key not entering correctly. After 5 minutes, I finally was able to get the key in and open the door. I called Castle the following morning and spoke to Chuck who apologized instantly for the inconvenience and asked me to send pictures so that he could resolve the issue immediately. He ordered a new cylinder for the lock and the wood panels for around my windows. He assured me he would follow up on the case to ensure items arrive and a service call gets scheduled ASAP. The customer service makes up for the fact that I received a damaged product. One statement made during the sales presentation is that I would feel a change in temperature inside my home and a reduction in noise. Well, that has not happened to date. It's been 3 days. :-( I hope to feel it at some point and see a reduction in my heating/cooling costs as that was one of the deciding factors for me. The windows do look nice inside and out and are very easy to use. I would recommend based on the service I have received.

Jose LaBoy

I am extremely pleased with Castle Windows. The salesman that came to give our quote Ron McKee was pleasant and easy to speak to regarding my concerns and preferences. I had 15 windows replaced. I am extremely pleased with the new windows and the service I received. The installation team did a great job! They worked quick, covered up floors and cleaned up when they were finished. What more can you ask for. Thanks to Castle Windows

*****************

A lady called and set up an appointment with us to install the new steel doors. The installers came as expected, and set to work immediately. They had the old wooden doors gone, and the new doors installed in a matter of a few hours. We got new door frames and new steel thresholds too. The doors were the exact colors we picked, and the exact style. The men caulked around the new door frames, and set up everything. It looks good now. We're happy with our experience with Castle Windows and doors.

Beth Roden

Just had my patio slider door installed today. My experience with Castle Windows was excellent from the salesman (Brian) to the installers (Gregory and his brother). They were all courteous and knowledgeable about their product and how to install them. I will be calling them in the future for windows.

Alida Quinones-reyes

I had two windows and two doors installed in January 2019 of this year and was sooo pleased with the quality of the items and the workmanship. Excellent-very professional and the workers left my home as they found it! I recently called Castle so they can send me Roberto Muñoz, Regional Manager, again, to return so I can purchase additional doors! Great experience with Roberto who is very knowledgeable and expert at helping me figure out what I need!

Chet Matlosz

I have done four houses with Castle, the product quality is good and the life time warranty is fantastic. WE have had kids walk through the screen door several times over the years and each time Castle came out and replaced it no charge. One thing I think is driving the negative reviews is their customer service and back office is incredibly unorganized. Hard to get information, seems like when you call no one knows what is going on - If they fix the in house back office and support - mostly pre-installation- I think I would rate them easily five stars.

Donna Costello

I recently purchased a front door and a storm door from Castle. Everything went as scheduled and my beautiful doors were installed quickly, accurately and by the most customer service oriented installer. I'm in a condo community and I have people knocking on my door to ask where I purchased such beautiful doors! From start (sales) to finish (installation), Castle is a 5 star in my book.

mike terrizzi

Once again Roberto Munoz came to my house from Castlewindows. I purchased the front door as usual castle and Roberto were fabulous, very pleased and very happy with their work always.. the product and the workmanship is fantastic they did the siding on my house and windows . My bay window and the window look fantastic as well. Looking forward to have castle install the door.. recommend them to anyone . Thank you !!!

Joel Brind

Perfect from start to finish! The windows were ready in just a couple of weeks. The installation team showed up as scheduled, and were as polite and competent and professional as could be. All the 9 windows and one door for our sunroom fit perfectly, and were installed as specified, exactly as described in detail by the salesman. They look and work great!

Frank Irzyk

Castle replaced all the windows in our condo. The price was fair, the installation crew was clean, efficient and professional. We are very happy with the result. We received the windows prior to the “polar vortex” and we notices an immediate positive difference from our older windows. I recommend Castle highly.

Matt S

I had 7 sliding glass doors installed in my house by Castle. I am absolutely, 100% satisfied with the quality of the windows and the workmanship of the installers. Already, I notice a huge difference in the amount of heat getting into my house. I am so happy I went with Castle and the price was much better than Anderson or Pella, too.

Nivea Comely

Hi this is Traceya. I searched the Internet and was set up with castle windows. Who responded immediately and set up an appointment with in a few days. Jon Marcus was very understanding of our situation, as we are having other work done to our house, Jon did everything to work within our financial needs and budget. He explained their company's policy and procedures, and their lifetime guarantee was a plus! They offered a 28" door, which is not standard, the materials and design of the door was impeccable. I like that they would come out to fix any problems for the home.

Megan Haughton

Windows completed in the fall by Castle were done nicely (a few minor issues- but they responded immediately to my concern). Regional Manager/Sales Representative Rob M. was outstanding as well as knowledgeable with his presentation on Castle Windows. Please ask for him- he is an expert in this business. Recommending Castle windows to all - friends and family. Their prices are great as well- Meg H

Kenji Harris

Originally I posted that it was the best customer service I’ve had in a long time about 10 months ago. I called because my one room was still drafty after window replacement. Crew scheduled a date and came to not only redo the windows but also the frames of all the windows to match so that the draft would stop.... However I am updating this review today. I decided to try to use them to replace my patio doors. While I love the patio doors I retract what I said about customer service. I had 2 visits from 2 different technicians after installation and none of them “had weather stripping” nor relayed to the office what was going on. It was to the point a woman answered and said “there’s nothing on your file about that”. I still have a scratched door handle on the outside FROM INSTALLATION and a gap about 1/4”of an inch at the base of my doors. On installation I pointed out one deadbolt was dented, one handle was scratched and there was a gap with a noticeable draft where the two doors met. The first tech arrived with the handle, but got distracted that he didn’t have the deadbolt and just left, not bothering to replace the handle. The second tech replaced the dead bolt but didn’t have the handle with him. I’m over trying to call them to resolve the matter, I wouldn’t even want someone to come in my house. If you cannot get the job done right the first time, I totally understand. But if you cannot get the job done after coming 2 more times to my home, I’m just not sure what is going on at that point. GREAT products, but something in the customer service department just wasn’t jiving with me that I cannot in good faith say I would invite this company back into my home unless it was purely warranty related.

Thomas Makalusky

Castle Windows of Mount Laurel NJ was 1 of several companies we contacted for estimates on replacement windows. They were prompt in their reply, most informative, and competitive in price. A representative came to our home provided great detail on their product, explained thoroughly all available options. He explained the steps that would take place from order, to manufacture, and installation process. We were contacted when manufacturing process was complete and installation date set. Installing crew arrived as scheduled and began installation of the 14 windows immediately. The crew of 3 were courteous, professional, and through. They started at 11 a.m. and finished by 4:30 p.m. taking no break for lunch. They worked efficiently as a team. Everything went as outlined at time of order. They earned 5 star rating.

William Sedor

Great windows and a great crew. They working through freezing weather to get my windows in and the look and perform beautifully. Highly recommend Castle windows for anyone looking to replace old windows. Custom fit was the big factor for me choosing these folks.

Santos Perez

I just want to say Castle is a great company! I recently had an issue with my door and they serviced them within days. I purchased Castle windows and doors 12 years ago and today those windows still look like there were installed yesterday. I personally recommend them to whoever is looking for good windows at an affordable price with an outstanding warranty.

THOMAS GRIFFIN

We have just closed a deal with Jeff and Josh. They were very thorough in their presentation and going over the job that needs to be done to our screenroom. They were polite and cordial. We learned a lot about Castle windows and your products. They worked with us to find a good way to handle the financing and payment schedule. We look forward to having the job complete. Thomas and Becky Griffin

Jalitza Laich

We recently had all our windows installed by Castle and couldn't be happier! The windows look great. Sheldon is a great salesperson and we got exactly what we wanted. The installers were very efficient and professional. I will highly recommend Castle!!!

Shantha Worley

Bought windows from Castle 11 yrs ago on the front of my house. Now I can afford to get new windows on the back of the house and wanted Castle to do them because Ive had no problems with my first purchase. Roberto was great, informative and helped make the decision to move forward easy.

Andy McGahen

We had them out of their house they did a great job and came in much more competitive than anybody else that we had seen. They also offer hands-down the best warranty of any of the other companies. The installers arrived early there are extremely clean and polite when they were done everything was put back just the way it was. This is a much better experience than we had on our last property with another company. I would recommend them to anybody!

Jenny Fisher

Beautiful windows and excellent installations! I had people come to give me estimate, they walked away told me that they could not do the job. Many big windows and hard work to get rid of old metal frames. And Castle not only have the best price and did the best design to give the house such a beautiful look! All my friends including the one who is a contrater were so impressed by the quality of the windows. Not only it serves its function, also it beautify my house. I am blesssed to live in a house that surrounded by beautiful windows.

Joshua Crespo

Eddy B. Came by the home for an appointment for windows for my house. 16 windows total. We went room by room measuring windows and going over possible replacement and the values of each window. We went over the different warranties for different companies and the value we would get through our guarantee. We were able to compare the price of windows from competitors and found the best prices and value for our home

Richard Edney

Windows Doors Siding and more! The BEST- Quality, Service, Value and Guarantee!

Diane Henry

Eddy B came and spent 4.5 hours with us . He was excellent with regard to explaining the products , the warranty and product choice. He provided us with the time to choose and price out various options. He was pleasant, knowledgeable. Clearly he believed in the product . We look forward to having our new door installed. We were very happy with our experience with this sales representative.

Anita Jeppesen

I love our new door but noticed today that the trim has come unfastened in one spot. It's been two months since it was installed. I will be calling to have it repaired. After the installers left I noticed a quarter sized spot on one window. It was dried glue. I had to scrape it off with a razor. The installers were in a rush to get things done so the caulking around the door was an incomplete mess that they would have left if I hadn't told them to correct it. I am happy with the door but not with the installers!

Kat Carollo

Castle Windows has been so amazing. They are a family owned business that strives to perfect customer service. My family uses them for all of their window needs, commercial or residential. I highly recommend Castle Windows, not only because of their great work, also because I believe in family owned business and the hard work being done to create the best company for customers. I support them and would suggest giving Castle a chance.

michele bruynell

We recently got replacement windows for our home. The crew was excellent. I am very happy with the quality of the windows and the installation.

R Charan

Set an appointment up for replacement windows in my home. Rep who came out listened to my reasons for wanting to do this and was professional and honest. After analyzing my place, it turned out replacement windows were not the best solution for me. He actually recommended a better, cheaper alternative with another company. I have no doubt, these are people of honor.

Lynne Schiavo

I am looking for an entry door and storm door replacement. Eddy B arrived on time and was patient and good natured while showing me the options Castle has to offer. The Castle doors I purchased are exactly what I was looking for and the quality is exceptional. I expecially love the LIFETIME GUARANTEE (for both doors) and the custom fitting of their products ensures me that I will be happy with an exact fit.

Fortuna Manopla

We are soooo happy with these brand new beautiful windows!!! It makes our home look so much nicer! The windows are absolutely magnificent! I had the pleasure of working with Robert Maffei, and he is EXCELLENT! Robert provided us with the very best service and he walked us through the process every step of the way! My family and I are forever thankful to Castle Windows!!

laura ackerman

Castle window made it very easy to get new sliding glass doors. The sales person who came out was very knowledgeable. There was no high pressure sales tactics. The windows were ready ahead of schedule. The installers came on time as promised. Cleaned up after themselves. Castle window also followed up afterwards. We have used the twice for two different jobs.

Peter Syku

Annie Bonanno was so helpful. I purchased an entire house of windows for a home I am rehabbing and reselling. The pricing was lower than the competitors ... and I priced 5 others. Her design advice was invaluable. But what had me sold was the no exclusions, lifetime of the building guarantee on all the windows. I know I will have a leg up on the competition when selling. I did my own home with Castel windows several years ago and would say the installation was top notch and my energy bills are down 30%

Theresa Kitchen

Just purchased my new replacement windows!!! The salesman that came to my house, Jeff, was extremely knowledgeable and took the time to educate me and set expectations. He also worked hard to meet my budget. Absolutely top notch!t Excited to get moving with the process.

Leigh Ann Armstrong

Just a note. We have just finished our presentation of your windows with Jeff Villa. We feel like he gave an honest presentation & worked out a fair price for our window replacements. We have had 2 other companies come out. They both were unable to guarentee their work because of the widows we have. Jeff was sure of this work & guarentee. He even called Alex to confirm. We feel confident that you will get the job done. When completed I will surely tell others about Castle Windows. Thank you. Leigh Ann Armstrong

LINDA BARNES

We scheduled our estimate with Castle as well as with other replacement companies so we would be fully informed to make sure we were going to get what we wanted and also stay within our budget. Ben was our 3rd appointment. We did not have to look any further as he broke down all the pertinent information and worked with us to give us exactly what we wanted. We went slightly over budget but only because I had to have a bay window! So far our experience has been fantastic. I look forward to the project completion so I can give a full 5 Star review.

DEBRA SHUMAKER

My salesman, Nick was very knowledgeable about your product and did an excellent job helping me put my front door and screen door combo together. He made the process enjoyable and affordable! Installation was done very well. I am more than pleased.

sue sease

This company made an easy transition to my new windows. I was very please with sales rep and the installers. I love the windows. I chose but did not do that all on my own. Their details in explanation and the work being done. This company was there for me. Thank you for everything.

Christi Campbell

CASTLE WINDOWS HAVE REDEEMED THEMSELVES! Lucas showed up on time and discussed with us different options to fix the woodwork and wall damage. He got right to work and in 3 hours he was done. It looks absolutely beautiful!! Thank you to the owner Victor for calling to let me know he was aware and that it's being taken care of and again this afternoon to make sure I was happy with the finished product.

Richard Petrocelli

The 3 men came on time and put down tarps to protect the floor and furniture. They went over the plan with me and got right to work. 4 hours later they were done with the 3 windows and the 1 garden window which had to be custom fitted. It looks amazing. They cleaned up everything. The windows look great. My wife and I are very happy with the job.

Frances Miller

Frank Cortes from Castle windows came at the appointed time (which Is very important to us), and we were very happy with his assessment of our needs and descriptions of choices for 3 different window sizes. He gave very clear explanations and was pleasant to do business with. We look forward to our new windows.

Mark Pawlowski

The purchase/replacement of windows, doors is an investment. Roberto was flexible with his schedule meeting my husband and I in the evening. He is a knowledgeable representative, quick to answer any technical questions. His personality made our experience with Castle “the window people” a pleasant one. We can’t wait to see the upgrade to our house.

Susan Walsh

They did a great job and for the best price. I got multiple quotes and they were able to give me a good deal. The install was on time and quick and they worked during terrible weather and for 4 windows only took a few hours. They were courteous and cleaned up quickly as well.

Matt Carpenter

Castle provided excellent service. The salesman, Jon, was excellent and catered to all of our needs. They were able to negotiate the price of our windows to something we could manage. I recommend Castle to anyone in the market for new windows.

Shanda Driggers

First off, I’m usually a bit weary about having quotes done when it comes to getting things done. There’s the pressure that salesman put on you to buy their product. However, right off the back, our representative Jeff, had us laughing and feeling right at home. His presentation was lovely to say the least and still professional. I would say his presentation and the manner in which he thoroughly explained everything (show and tell style), had us canceling our other estimates. Having the product samples on hand and the demonstrations helped us to see what we would be getting. This company goes above and beyond when it comes to giving you the best product and it shows. I am very happy that we’ve decided to go with them. Bonus, they’re good with kids during presentations.

M.J

When choosing a window company remember the initial investment should not be your issue, rather the company that will stand behind their windows and still be around in 50 more years.. I had companies out and 2 of the 3 are out of business and shut down. So it doesn't matter who is cheaper if they are going to be gone in 3 years. Castle prices are great and they are here to stay.

Teresa Walker

Jeff was well prepared with his presentation. He was very professional, friendly and answered any questions that I had. He also made me feel comfortable with my purchase. I will recommend Castle to other homeowners. Exceptional service!

Joseph Rivera

Based on Robert’s performance today, we were very happy with the presentation and the atmosphere that was created right in our living room. We will be moving forward with our new windows. Thank you for such a great experience. Definitely will recommend!

Ras Cruz

My name is Erasmo, and I recently signed purchased Castle Windows. My sales guy was Jon Marcus and he was very informative, and no pressure. I ultimately went with Castle because the product you get for the price you pay, and the guarantee is unrivaled. Can't wait to get my new windows

desiree dupree

I was fortunate enough to have my door and windows installed by Castle Windows. I was impressed with the pricing and installation details. Dan Keibbler advised and guided me with his expertise in sales. The Entire staff are knowledgeable and courteous. I would totally recommend and refer Castle Windows to my friends and family. Thanks Castle Windows Desiree

Eileen Smith

Though the selling portion ran a bit long (4hrs), the sales was very friendly and definitely knew everything possible about his product. When they came to install, they said anot 45 minutes for 3 windows, we thought. He was kidding. No 3 guys 3 windows , and done quickly, which was great as it was due to rain. They did everything they said they would , very kind and professional. Will use again and recommend

Mil Winter

I am a former employee of Castle Windows Service Department. I know from personal experience that management cares about the satisfaction of its customers. They have been around for a long time and stand behind their warranty. Technicians are dispatched in a reasonable amount of time and they do not charge a fee for repairs like some of their competitors. If I were still to work in that field or purchase Windows myself it would be with them.

Raven Waterman

We’ve been Castle customers since 2014. We continue to have positive experiences with Castle and have been happy with the service and the product! We’re back again and this time met with Eddy B.; he did a great job explaining our options and working with us on pricing.

Debbie Wescoat

Jeff from Castle was great, enjoyed the sales pitch, brought windows. Will probably do more business in the future with you. Wanted to add this got my windows put in, and they are so beautiful I don't want to cover them with curtains or shades, love them great job

Lorraine Johnson

The entire window purchase process was great starting with our salesperson all the way through installation. Everyone was very courteous. On top of that, we are extremely pleased with our new windows. It was a big investment but we're thoroughly pleased with the beautiful results.

Phyllis Cerrone

Absolutely terrific with dealing with the sales person. The installers were great. Very neat & made sure that everything was working properly. The windows have made a big difference with the temperature in the room. A few of them I have a bit of a hard time locking but nothing is perfect. Thank you so much for not only your service but the quality of the windows. Thank you again Phyllis Cerrone

Ann Rachel

We needed 3 windows to replace 1928 originals!! They did a neat job and its a pleasure to open and close then so easily. The only negative is that some screws a little metal fragments were left on the roof. All other cleaning was perfect. If I noticed at the time I would have asked them to clean it. All and all it was an excellent job.

Maria Gaito

Castle came on time and quickly started the job! They worked carefully, professionally, and happily! They cleaned everything up and explained how to use the window and door that were installed today. We are very pleased and would highly recommend Castle Windows.

OxNIKEY25xO

From the moment we met salesman Mr. Jose Nieves it was a great experience. He showed us and educated us on things from how the windows were built to how the working crew will clean up after the work is complete.. He was spot on with everything but one thing... He said we would be happy. That is not the case. We are ecstatically happy of everything.. my house looks great. I Save on heating and cooling.. Mr Nieves. You sir are awesome ! Best choice I've made. Well. Besides my wife. 😉

Heidi Dolimpio

Love my new windows in my salon! My business holds the air and heat much better. The men that showed up were so nice and cleaned up everything which was so nice . Can't wait to use them for my windows in my house. Definitely recommend Castle windows.

Amani Swearingen

I am not one to write a review but the customer service was at its best. I thought I would take the time to acknowledge those who made it a great experience in purchasing windows for our home. For once when making such a large purchase I did not feel like just another number. Felt as a customer I was valued and they really cared about my husband and I thoughts in what we wanted in a window. As we did shop around, Castle Windows was who we chose thanks to Jeff Villa and Rick Edney. As I can be hard to please, I want what I want, as well as my husband, with lots to choose from, they took their time and worked tirelessly to assure we got just what we needed and were satisfied at the end. Thank you Mr. Villa and Mr. Edney. I will add just this tidbit, you know all the sales pitch, in which they did and had to do, and we listened, it was the transparency that stood out. To me transparency is not bad and you do not feel someone is trying to throw you a fast one. For an individual being a part of Leadership I am transparent. You establish the trust and they trust you to know things will get completed. Although we did our homework, they did not know, they were who they are, taking care of the customer first and assuring quality along with the windows we purchased. Thanks again Mr. Villa and Mr. Edney.

Rosemarie De Riggi

For the most part we were very happy with our Window purchase and installation. They promised to have the windows installed before Easter, and they certainly did, with 2 weeks to spare. We did however have a problem with our front window. We ordered a Bow Window, because the rep who sold us the Windows told us it would have a 24" projection (sill). When it was installed, I measured it and it was just under 16". Of course I was upset and called the next day. Although it was on the work order, they said a bow can not project to 24"...I asked why no one called to tell us that, and give us the option to change it to a Bay, the person couldn't answer. I was expecting and wanted the larger sill...so because of that, I am disappointed in them!

Trina Smith

We just met with Rick Edney , Project Manager and he was wonderful! We need our back door replaced and a storm door installed. Rick explained the product, process, and guarantee thoroughly and made the consultation pleasant. If we decide to go with Castle, we want to work with no one else but Rick. Excellent experience!

Renee Nithercott

Had Castle install Doors and Windows in my home a couple years ago. To this day I have had no service complaints and no issues. The installation was fast and professional. What people don't understand is that with construction and replacement windows, issues can arise at any given time during installation due to many factors. Foundation, rotted sills, the care of home is also a big factor. A neighbor of mine had castle install doors and there were many issues because of the foundation of the home and the previous frame was damaged. The door ended up being crooked and they tried to blame castle... Castle went out of there way to do to everything that they could to install the door even though it wasn't there responsibility. Take care of your home and make sure your up to date with home repairs.

Vonda Johnson

Josh was our representative and he was excellent in helping us get the best deals. Brian came out to do the measurement and answered all questions that I had. I believe we got the best deal and our project coordinator was excellent also. 5 stars to Josh P. and Brian R. you guys ROCK! Will send pics of our door soon!

Steve Palermo

Everything was done to schedule from the initial visit for picking our door, the measurements, and the installation. All 3 visits went perfectly and everyone who stopped by was very friendly and knowledgeable. The installation was done very well and our new front door and storm door look beautiful.

David Giroux

Called Castle Windows for new replacement windows. We had ordered Castle Windows for our home in 2015, and are ordering the balance of our windows today, and Roberto gave us a great price.

Douglas Smaltz

Windows are great. Jake and Cory installed last week and did an impressive job. Arrived on time, cleaned up as they worked and gdid final cleaning and inspection. We notice less outside noise and better home heat. Good job CASTLE.

James Barbieri

Great Job, Windows were installed 2 weeks ahead of schedule, done within 5 hours for 9 Windows and a slider. Windows look great and really make the house look nicer. Only downfall is screens do not have latches or anything, they could just be pushed up from the outside. Great Job Castle

Gina Calabrese

Gregory and Charlie installed our windows. They were amazing! They were both very skilled, experienced, knowlegeable, professional, and overall great to work with. We will leave the Castle sign in our yard by the main road for quite some time. Castle Windows and Gregory and Charlie will be highly recommeded by us. They also installed my sister's windows, and she is just as happy.

Hue

Great information, very informative, knowledgeable, Roberto was a friendly and patient sales associate. He answered all our question and layed everything in an easy to understand way. We very comfortably made the decision to purchase multiple windows.

Laurie Zissimos

Today our long awaited new steel door arrived. The installers were on time and very friendly. They were neat and worked diligently with no breaks. We love the door and the service. We would definitely recommend Castle to our friends and family.

Chas W

All aspects of my purchase (front door) was great. Sales person was knowledgeable and friendly. Measuring was accurate and helpful for ideas. Installation was quick. Installers were cautious of area (keeping clean,etc). I would recommend this company to anyone.

Jill Sandwich90

Roberto is very experienced and a true professional. He knows value of a customer and my family is very satisfied and grateful with his time here. I also want to add that we are previous customers and we couldn't be any happier. We just placed another order.

Bryan States

Great experience with Castle Windows and purchasing our new sliding patio door. Jeff explained the entire process extremely well. High quality products with a great guarantee. Thankful to find them!

SS

Had an excellent presentation covering the accessories for the window. Knowledgeable and professional all the way around. The installation crew was outstanding! Took out the entire picture window with two double hung windows and completely installed and cleaned up in 70minutes. Highly recommended!

Diana Ceccarini

This company is great! The guys who installed were very professional and polite. We live in hoboken, in a 3rd story walk up and they had no issues with the install. Everything went exactly as planned. Company was always available when we called and were very informative. Highly recommend.

Nick Gannon

The installation crew was very prompt and professional. They did a great job and we would absolutely recommend them to anyone. Our salesmen Chris was very laid back and easy to deal with, no pressure sales.

chris mcstay

Very good. Guys worked their butts off and replaced every window in my house. They were also very professional and worked as a team.The windows looked great inside and out and functioned very well. I would recommend this crew and Castle to anyone if they mentioned they were in the market to replace their windows.

aj morgan

More than satisfied with the work performed at my home today. Mike, the installer, did an incredible job: clean, neat, no mess, more than pleasant, arrived at scheduled time, completed the job. As for Castle, although we got off on the wrong foot with an obnoxious sales man, a call to the manager soon rectified the situation. Shopped around for comparison and Castle was the final decision. Warranty and quality sealed the deal. Quite happy with Castle.

Roger Billings

Craig Lord came to help do an estimate for my mother in law. And was very patient and understanding and did everything he could to give her a fair and great price. They really seem to care for their customers instead of Renewal By Anderson who came and did everything they could to rip her off!!! Its awesome to know there are still companies out there that care for the customers and do amazing work!! He also went through all the lifetime warranties with us and did all he could to give her what she wanted. Not what he wanted to just make money for the company.

Nitro Stopper

The purpose of this is to thank Chuck in your service and install department for the fantastic job he has been doing for your company. His hard work and dedication should be recognized and appreciated throughout your company! After having all my windows and patio door replaced, Chuck helped me during a difficult time when I kept calling your company numerous times to resolve issues of an improperly installed window and patio door. Chuck was/is always professional and always went the extra mile to make sure I was taken care of and that my issues would definitely be resolved. I want it to be known by ALL that good service may be considered a rare treat! After all, it's not easy to juggle several people's issues at one time while a line of anxious customers are waiting their turn. I want everyone to know that I appreciate the extra attention that Chuck exhibited in all my phone calls regarding all the issues I had with Castle . . . and Chuck, you do this all with a fantastic attitude and a willing disposition that I say makes you a VALUABLE employee of Castle!!!!!!! Thanks

JeepDude24

Eddie from Castle Windows is the best. Very professional meeting and painless process. If you're looking for new windows, I'll save you some time looking because I've weighed every option and you can know you're in good hands with Eddie from Castle.

East Tremont

I met with Roberto today and he was very informative throughout the entire window presentation. After meeting with two other vendors and not getting enough information on the windows in general I decided to go with Castle. Castle offered great prices and I can’t wait to see the final product installed.

edward cloutier

I was referred to Castle from my brother.. glad we went with them. Price came in a little bit lower than another company we had out.. and our rep Lou was very patient while my wife couldn't decide what type of grids she wanted! Have had the windows for about two years, no issues thus far.

Rae Porter

The person that came by my house was friendly and professional. He was careful taking things apart and very good at finding solutions when issues arose. The door looks and operates well and I am very pleased. I will definitely consider them again for my side door.

Mark Perez

From the start I had some concerns with dealing with any company for windows. Prices were all over the place. This place really came through with price and customer service. I ended up speaking with one of the managers(Robert M.), then was in contact with Nancy Mc. Nancy helped me with the HOA and COI and reassured me that going with this company was a good call. She was very professional and on point with everything that i needed. I am still waiting for the job to be done, which is due to the circumstances, no problem. I will write another review when all is done. So far so good. Great people working at this place. Robert reassured me of this company and Nancy Mc. sealed the deal.

Denise L

Salesman said what was needed to make sale. Spent most of time on phone with boss. After few days we thought about canceling spoke with Robert who was very polite and worked hard to keep us as customers. Installers did great job, showed up on time, explained everything and was extremely nice to kids.

Lee Plenn

well they have been out to service the windows a number of times. All I can say is that we bought our house and it had castle windows top to bottom. They are a pain in the A** to nail down to a time, and it usually takes 2-3 different visits to get something done appropriately...but they honor the Warantee and I can't fault a new guy for the shoddy work of some dude 8 years ago..soo i say they try their best and they are certainly easier to deal with than the Home Depot. They are ...not so bad

Jeff Fruman

Just called in a problem with a window installed 16 years ago. A wonderful young man named Luis Flores who works for company just came over and fixed it. He is definitely an asset to the company, and I Thank Castle Windows for standing behind their Warranty:)

Angela Capicotto

Robert came today to give us an estimate on a bay window and front entry system. Amazing presentation and thoroughly professional. Great product and people behind it. We are returning customers. Robert and Castle are highly recommended by my family.

Michael Quigley

I had Rob Rennie, come to my house, from Castle window. He was professional and proud to work for them. After hearing all about Castle I went with them. What a great job they did doing two of my 2 patio doors done. What a great job, I will use them again and again. Thank you Castle.

John

Had a new 2 door entry installed two years ago. Storm door became unaligned. Called for service. Responded in 1 week and fixed problem. Repairman was very courteous and installed some longer screws. They backed up their warranty!

roxann gosson

This review is just to state that all of the 1 stars that are saying how it's not good practice because they refuse to meet with one party and not the other. They're not doing it to be rude or to offend people, they are simply registered with Consumer affairs and one of the guidelines states they HAVE TO meet with any and all homeowners. They're not out to get you they're trying to cover you as well as themselves. Trust me it's not to offend anyone I worked for Castle for three years, they want to meet with you but unfortunately because of the guidelines in place they need all homeowners present. It protects you as a consumer and us as a company, which is why they have flexible schedules and are open 7 days out of the week. Following these guidelines also helps keep the A+ with the BBB

beebe kessler

I recently had nine windows replaced by Castle Windows. The men did a great job. Six of the windows were made to match the wood trim in a family room and kitchen. The vinyl windows look even better than the original wood windows. Thank you George and Zach for your expertise and hard work.

Jeff Wagner5 tag.

I have worked for a few of the large competitors in the window industry over the last 23 years. I can tell you this comparing quality to similar quality Castle Windows is the most competitive pricing in industry. Not to mention a warranty that nobody in industry can touch. On personal note this company also treats its employees ( meaning Me ) with respect and actually pays us what its owed like many of other companies over the years did not. I have been with company for several years now and can tell you every customer I have ever had has nothing but great things to say. Remember you get what you pay for. Castle would rather explain the price once rather than apologize for poor quality over and over.

Augusto Gomez

I met Eddy B. from Castle Windows tonight after showing me an amazing window and how there warranty is a true lifetime warranty not limited like every other company out there. He gave me a great deal. Thanks castle for my new windows

Richard Ceonzo

We purchased Castle windows for our first home, and we were so pleased we are using them again for our second home. Their service is great and their products can't be beat!

Talia Stein

My experience with castle windows was very disappointing up to the installation. Jack and Sean did a great job with the installation however, which is why this is getting 3 stars instead of 1. Service up to the point of installation was lacking, wasted hours and hours of my time (surprise appts, missed appts) included incorrect information and at times was actually hostile (from them, not me). If you don’t care about the experience leading up to the installation, then you won’t have an issue.

Jill Podbutzky

Good knowledge sales rep. Quick installation from knowledgeable contractor. Comparable pricing from other companies. Financing available. Never received a follow up call to check on the windows just to sell other products to us. Will use again for other improvents to my home.

Sandra Marrero

Castle Windows is an excellent company that strives to fully satisfy. They came on time and began the work full speed! My only disappointment was that I was told that they would remove and put back my blinds and or curtains and nothing was installed back! I was left with broken brackets for my blinds and peeled paint. Aside from these minor hiccups, I love the craftmenship of my windows. The bay window is everything and more that I was hoping for!

Daniel Driscoll

I just had my windows replaced by Castle windows and i could not be happier! From initial contact to installation, Castle sales and installers were friendly, efficient and professional. On top of that they finished my windows beautifully, ahead of schedule and under budget, which means a lot to me. Castle is my window and door "go to" company. Very highly recommended by this disabled american veteran. SEMPER FI Castle windows!

Loren Driscoll

I have own these windows for over a decade and I accidently broke one of the post/ bars when tilting in to clean. I called customer service and Chuck and his manager Bob had me take a picture of the piece and e-mail to them. Within a couple hours they located the piece I needed and wanted to confirm my address to send them. I asked if they could throw in a couple extra just in case to save the hassle in the future. Chuck was like SURE!. Chuck in customer service made it such an excellent experience, but more than anything his follow up was fantastic! I don't need new windows now, but when I do I will be going back to Castle Windows. Also good to know that a company that knows that you don't need windows and still stand by their product and the customers they serve.

Chito Santos

This project went smoothly as plan from start to finish. Sales person being direct to the point of conversation, providing solutions, choices and bottom line dollar figures. Home office were excellent in following up on scheduling window measurement and installation. Highly recommended

Wayne Clark

Just met with Jon Marcus from Castle Windows. We were really impressed with the product, they addressed my concerns with a vinyl window product and their warranty is outstanding Great price point for a the product. Cannot wait for them to be installed!

Frank Cooney

Castle Windows is absolutely one of the best companies I've ever dealt with. They were responsive and everything they told me they were going to do they did and more. The friendly courteous service cannot be beat and as a contractor myself I think I know a little something.

fred wilcon

Castle was very responsive to our needs. Actually one aspect of the installation was not done correctly the first time..it was a bit complicated, but when we brought it to their attention, they were on it very quickly and made it right. The product is fine and we love our new "outlook"

clever astudillo

Just want to express how happy we are with these windows that we just got installed last week ! We have decided to invite Castle In again to sell us three entry doors . We can’t be any more happier with the service of this company . We recommend castle hands-down .

Lisa Rodriguez

They have done my roof. My windows and I’m doing my doors. They are very professional and on time. I have dealt with them over the year’s and never had a problem with them. I’m very pleased with there work. I wouldn’t go to anyone else.

Danibel Tejeda

Castle window was great, Roberto Munoz came to us on 03/25/2018 and gave us an amazing presentation, explained every detail of important parts of windows that i never knew of. We agreed on doing the project with castle windows because of their products and warranty.

chris pereira

I shopped around, and no one came close to the castle windows, quality, look, performance, price and just an overwhelming presentation of an awesome product. To top it off it’s backed up 110 percent by there life time warranty that’s fully transferable. Completely satisfied with mine and my wife’s decision to work with castle. God sent!!

Nicholas D.

Ben did a great job going over our options and was very straightforward/gave us all of our options. We really need new windows for our house from 1969. Looking forward to our install date!

Judith Venesky

I spoke with Castle Windows specialist Rick Edney this evening and I just have to share my experience! He is friendly, polite, and incredibly knowledgeable!! Rick shared with me all the details I needed (and more!) to make a well-informed, educated decision regarding my window replacement project.

Tax USA

I just purchased from Castle Windows. Eddy B did a great job. He know what he is doing and work with customers to the fullest satisfaction. I am very happy that I bought the front doors from Castle.

Dan Lindsey

We had Castle replace all of the windows in our home. They did a terrific job and we were completely satisfied. Later when we needed doors, we had Castle replace the doors as well. We would strongly recommend Castle to assist with window and door replacement.

Philip VonVille

I live in Houston,Delaware . I had the best experience with their first rate carppenter working on our windows. His name is Yuri nicest person and truly a professional at what he does . No Castle did not give me any money for this comment. To watch this gentlemen work and how well he did his job, proves to me that there are still people who love to do their job. Also saleman waas great no pressure etc.. Thank you John also for helping my wife and I enjoy the new windows . Philip VonVille

Abigail Frazier

Ricky was incredibly informative in his presentation. Took the time to explain to me everything about their windows and find a product that would fit both my budget and what made sense to put into my home. Very excited to have the new windows and sliders put into my home.

dan szychulski

Castle came and installed everything in one day. When I came home from work they were done. I had a couple of issues and they fixed them on the spot. They were nice and kept everything clean. Pricey but they sold us on guaranteed for life. I would definitely recommend castle to my friends and family

Kate Martin

The men who came were very polite & considerate. Their work that was completed from tear down to clean up was done very well. I can't believe how fast and efficient they were. I will continue to have Castle complete more work on my home in the near future. I highly recommend Castle windows.

Roger Mayer

Jeff, provided an excellent overview of the Company, the products they manufacture/sell and the warranty. Additionally after the presentation, he provided the best and final offer that others could not compete with. Definitely outstanding and that is why I purchased two doors from them. Thanks Jeff!

Jackie Clegg

From the salesman who explained the process to the installers it was a great experience. Only 1 complaint. They need to use paintable csulk to deal the windows in place. It is impossible to paint window sills after installation we will be using castle fir our new home soon!

carolyn sabatina

My installation was very difficult a 5 foot window above my front door. My installers were professional and my window looks great. From my experience (beginning to end ) with the salesman to the installers I would highly recommend castle windows.

Rhondalin Cannon-Tingle

Castle Windows have replaced windows & doors at my business & both of my homes & they are AWESOME! I'm very happy with every install they have completed! ! I'm worry free sue to their LIFETIME WARRANTIES! I'M A VERY HAPPY CUSTOMER! THANKS AGAIN! !

Janice Cannon

Love my Castle windows! Made well and look great!! The service was terrific and the men working were such good installers and so considerate of my home. I would use them again!

Matthew Torpey

The process was very easy. The sales representative was on time, easy to work with and helped us fit the the windows in our budget. The installers were great, they were professional and completed everything in one day.

charles sessoms

Eddie B. was awesome! He was professional, knowledgeable and a real gentlemen. We were undecided prior to Eddie B’s arrival but after he presented the ProVia / Castle difference we were sold. Eddie B is the man. Thank you Castle Doors & Windows for making this decision easy and a breeze.

John Walko

Annie Bonanno was very helpful in getting my window replacement project started. Interviewed other companies and Castle’s quote was 1/2 the price of competitors and warranty was the best

Omar & Sarah Senior

Our salesman Eddy B came out to our home, he was punctual, knowledgeable and extremely thorough. He knew the product well and even knew the competitors products and warranty. They appear to have a solid product and we look forward to doing business with them.

Jim Wood

Had a great experience with Dayonte from Castle Windows. Very courteous and knowledgeable. Explained all options for our new windows. This will be our second job done by the team at Castle! Looking forward our new windows.

Jeannine Ferguson

I found Castle to be a reliable, efficient, and very professional business. Highly recommended! Would definitely use them again if needed. Most of all, installation went very smoothly and my home was left spotless!

MomOf3 Smith

I just signed up for a beautiful custom size double door system with Castle Windows. Not everyone can do this size door system (66"). Jon Marcus was great with helping me design the door of my dreams, and with an unbelievable price and guarantee, it was almost a no brainer.

Matthew Bogdanski

I had Roberto Munoz come out to give me an estimate on castle windows after already having another company come out, Roberto gave a great presentation showing me all the features of castle windows. I have decided to purchase castle windows, they are going to look great.

Charlie Bochnik

My experience with Castle from sales to measurement to installation was excellent and at a very fair price for a very high-quality product. My installation included two huge customized picture windows 72 in x 48 in stacked.

Cindy Chen

I was ambivalent since Sal looked so young but I did get estimates from 2 other companies and the custom made windows and the warranty were what I was looking for. The sales process has been pretty easy and they worked with me on pricing.

Maddi Davis

Friendly, polite and very respectful service from everyone! I would recommend Castle Windows to friends and family of mine. Everyoe made sure we were satisfied specially with the finished project prior to leaving as well as a great job upon clean up inside and outside the home.

Jay Prete

Sal DiMeo just put on a great demonstration with his Castle windows! This window is the real deal and would look great in any home! He was very informative as well as a great guy in general. Castle is lucky to have him selling their product. The window is magnificent with many options to choose from!

Sseug Ohw

The first time I heard of castle windows was through the mail approximatly 2 years ago we had 8 windows replaced by Castle windows and this year we had two exterior doors replaced by castle windows who straightend out the screw up by Kevin campbell and his company (American Dream Home Solution and the Gutter Shutter Company, Kevin Campbell gives castle windows a bad reputation). Castle Workers were friendly and they pretty much cleaned up everything. I've already recomended them to other people and told them to ask for the sales rep name. if its kevin campbell requst somebody else.

Gregory Brothers

Nice working with Jon Marcus, great work in explaining the contract and the work. Had previous work done with Castle Windows they did a great job so we called them back. Can’t beat their guarantee

Claudio Vargas

The windows are great ....now I was going to install 2 door the front and the garage entry. .but sometimes you can't predict what will happened. .well after some conversation with them we solve the problem and we have to cancel the order for a health problem with my wife. .i have to focus on her health. .thank you for your understanding and .support! !

Maureen Clark

Jon was our salesperson. He was very knowledgeable and informative. The product seems to be top of the line and the warranty and service promise to be unbeatable. Product has not yet been installed. An update will follow 4 stars for now until after installation!

Melina Schweizer

Had all my Windows and 2 patio doors replaced, Im about 90% happy with the installation and 100% happy with the product. The reason forthe 90% is for the cleanup which wasn't all that thorough and the installers didnt fix some of the damage to plaster and other surrounding area they made while working. The price was so hard to beat that diy with lowes Windows wasn't worth the trouble.

Jacqueline Hardy

Very professional you can always get in touch with someone when you call, if you have a problem they will resolve it to the best of their ability. I’m having windows replaced soon and I called castle to come out again for my second project. They are the best.

BIGnickRL_ MVP

Great product and warranty, plus the installation was on time and 10 windows and flashing got done in 5 hours. Great work

Stacey Stroud

Castle installed 10 windows for us. They were timely, professional and reasonably priced. They worked with our budget and offered a lifetime warranty on parts and labor. Will surely use them again.

Kim Byers

Jeff was very patient and detailed on his explanations of Castle windows. He gave me a warm and fuzzy with the warranty. Also of how they stand behind, side and in front of their product, from start to finish for a lifetime.

Lynne Riseden

From Sales (Representative Bob) to Installers (Mike & assistant Dalton) Great Experience with Castle Windows!! Informative, Upfront - No Pressure, Friendly & Expedient...Quality service!!! Highly Recommend the Castle Family for Windows and More... Thank You :)

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