Reviews of Safelite AutoGlass. (Window Installation Service) in Omaha (Nebraska).
Safelite AutoGlass
4831 N 90th St, Omaha, NE 68134, United States
Description
Information of Safelite AutoGlass, Window installation service in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Safelite AutoGlass
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–5 pm
Reviews of Safelite AutoGlass
On my way to work Rock hit front windowsill so I scheduled an appointment with Safelite AutoGlass through Insurance Co. Was able to get scheduled for the weekend. Change my mind paid out of pocket drove to 90th Street location without appointment. Tech Jeffrey was courteous, respectful and was complete with job less then ten minutes. He also assisted me in programming my radio station in New truck. Check out was even quicker. Thanks.
Got me in next day to completely replace my windshield. Everyone was so nice and professional and made a very stressful process very easy to navigate - especially emotionally. Huge shoutout to Jeffrey for fixing it so fast as well. He is great!
Awesome experience! It was super easy to call and schedule a repair, and they came to our house to fix our windshield in the timeframe they gave! It took about 20 minutes and our windshield is as good as new.
Excellent service! Alex came to fix my cracked windshield. It took him less than 20 min to fix the cracked. He was courteous and friendly. Afterward I couldn’t see the damage area anymore except two tiny dots. Highly recommend this company!
Good quality work and friendly professional employees. Happy with my replacement!
Thanks Safelite for a great job replacing my windshield.
Trey did a awesome job and not to mention has great customer service and selling capabilities.
I’d like to say I would not hope to come back, but if I get another crack, I’ll be back. Lol
Quick turnaround, friendly service and best of all the windshield looks great. Thanks so much!
Scheduling was easy. Staff was great. Service was fast. Kinda pricy, but worth it for a lifetime warantee.
Set an appointment online, dropped my car off. Got a text and phone call about an hr later telling me my car was ready. Everyone one was incredible nice and were able to answer all my questions. We will be using this place from now on if we need work done on windshields
A little pricey for a windshield replacement, but felt it was worth the craftsmanship. I loved the staff here, very friendly. We did an in shop repair. Got it done in about an hour. It was close to downtown Ralston so did a quick walk around while they completed it.
I had a great experience at Safelite. The guys in the shop were helpful and took care of my billing without any issues. The shop has a nice waiting area and clean restrooms. I will continue to use their service for windshield replacements and chip repairs.
I got a chip in my window fixed and it only took 10 min and was covered by insurance can't complain there.
The people the woman in the office and the gentleman that replaced my windshield are a true example of excellent customer service! Detailed explanations of my installations, recommendations for care, answered all mine and my husband's concern with interested consideration. Great team! I don't like the new robotic answering machine the main company uses...too complex for older people. I got frustrated because non of the options suited the question I wanted an answer for.
Did the job in short order, with care. Hope to not visit again soon but if needed, wouldn't hesitate to return.
Had small chip.in front windowsills took to Safelite. Did take twenty minutes with no deductible or payment out if pocket. Cons, if they Crack windowsills from applying pressure then your responsible for replace window when you came in for a chip. Really getting over with that contract.
I was able to get an appointment in the next morning of the day I scheduled it. The technician on my receipt was Michael, but there were a few other employees that came out to inspect my car and provide me with information too. They were all professional, kind, explained everything in great detail and had my car done very quickly. I appreciate it!
Took a big rock to the windshield in Illinois that created about a 6 inch wide break pattern.
after getting back to Nebraska, I scheduled an appointment with Safelite through my USAA insurance. Safelite was very diligent about sending me reminders prior to the appointment and I highly recommend agreeing to the text message updates as repairs are being made at the shop.
Michael was my technician and did a fantastic job. In fact he was done in less than an hour. The windshield looks amazing and he even vacuumed the interior and washed all of the windows.
Check in and check out was easy and there was no hassle. They did ask me if I wanted them to install new wipers but I felt I could do it at a cheaper price and they didn't try to force me or convince me to do otherwise. I like that.
I don't understand some of these negative reviews. Some of you people expect red carpet treatment and everything to go perfectly for you or else you're outraged and offended. What a sad existence.
Our tech guy was Ronald. Super friendly and professional. I requested to have someone call me when they were on the way and they did! Also asked him to call me if he needed anything since I have a toddler and he kept me updated when he was done. He also vacuumed up all the broken glass that was in the car! Will be recommending this company to all my family and friends.
I had a great experience. They fixed a chip in my windshield, at my place of employment, a few years ago. Then just yesterday replaced it due to hail damage. I got online, told them what I needed, they sent me a quote, I scheduled a time to take it in. Then I was sent emails letting me know of my confirmation and who I was to be fixing my glass. When I got there I was met by Mike. He took my keys and told me to make myself at home in the lobby. I was told it could be up to 1&1/2 hours. I expected longer. I sat in the waiting room & in an hour, it was done and ready to go. Thanks Mike! You did a great job. Oh and the young lady at the welcome desk was very polite too. I will tell my friends about your excellent service and reasonable prices. Thanks again.
Incredible service. This shop quickly repaired my windshield after a major hail storm in July 2017. I noticed a small fracture in the windshield this week and wanted to have it repaired before winter sets in. They replaced the entire windshield AT MY HOUSE for free. Who provides that type of service! I'm still in shock. Wow!
This place is really well run. We were referred here by USAA to replace a badly cracked windshield. Steve at the front desk was patient, courteous, and efficient. Jeff did my repair and was just as good. The waiting room and bathroom was clean and had a Keurig brewer with a number of options. The chairs were comfortable as well. In a couple of hours they had the windshield replaced and the sensors recalibrated at a reasonable cost. Highly recommended.
He came to my home, called minutes before pulling up.Introduced himself explain when he will be doing ran down the price he gave them my keys took less than an hour he did a very awesome job hopefully I’ll never have to use them again but if I do thats who I’ll call
Great business to work with! Even though there was a little snafu with the wrong glass being ordered, it was quickly corrected and my window was replaced in no time. Everyone I worked with was extremely courteous and very professional. Tori, James and Dylan are awesome people!
Safelite on 90th & Fort exceeded expectations today installing a new windshield. Not only did they do it on time, my truck was vacuumed and all personal gadgets previously stuck to my old glass were either repositioned onto new glass or provided with new tape so I could put them where I wanted.
You made it easy... THANKS!
They replaced my windshield fast. I was told it would be done in 1 1/2 - 2 hrs. They did it 45 minutes. Very happy about that.
The windshield replacement was an OEM BMW windshield. There was great communication on their behalf. Very welcoming and informative.
Great work!
My front windshield cracked and I was able to get a quick convenient appointment to replace it. They sent a tech named Cody who did a great job. I noticed my rear view mirror was a little loose when I went home, called and they sent him back out. It was just a loose clip and now it's back to perfect. Great experience.
Got my windshield knocked out at hotel...they had me ready to go the next day within 2 hours...clean and fast.
Had another great experience using this company! very professional technician removed and installed windshield paying attention to small details throughout the job.. second time this particular employee Dylan has done work for us, and would highly recommend for any vehicle glass job. A+ couldn’t be happier
Awesome customer service. They got my van in right away on a Saturday and even stayed late for me to pick it up. The technician thoroughly explained the issues they see with my particular vehicle ahead of time and what to expect. Their phone scheduling wasn't through the location but it worked.
The gentleman who attend me and my husband had so much patience and got us in and out. Very courteous, very profession and friendly. I highly recommend this location. I dropped my truck off and picked it up in a timely manner. He also provided my husband and I with some useful information.
After a recent hail storm, I had to replace both my windshield and the back window of my car. Because of the high volume of calls that day, it was very difficult to get through to any glass shop in town. With Safelite, I was able to schedule an appointment online rather than having to wait for someone to call me back. The process was very easy, they came to me and just took care of it. The technician was very friendly and relatable and made me feel at ease with the entire process. Highly recommended.
Got my windshield replaced in my F150. They got me in early, were extremely personable, primered some rust they found under the old windshield, and added clips to my broken cowling they found needed fixed, all for free. Service was great and fast. Wish I had 10 stars to give.
In and out within 20mins. Had one large and one small rock chip filled on my fiances car. The staff was very pleasant and explained the services before doing the work. They had a nice waiting area too.
Quick service, friendly staff
Had my Subaru windshield replaced today. Friendly staff & Mike did a great job on the replacement. Looks new & clean! They even vacuum and wash your front mats for you!
Was having 2 windshields replaced. They brought out the wrong windshield for both vehicles. Had to wait an extra week to get correct replacements.
Woke up Sunday morning to a ROCK through my passenger side window. Monday at 8am Safelite got me scheduled quickly, in and out of the shop bright and early in the morning. GREAT work & super affordable!!! Highly recommend for any glass needs.
Had a windshield chip filled in - from appointment being made, to all the way finished was less than an hour, and that was even with them coming to my house to do the repair. Alex was awesome - will definitely recommend!
I have had the misfortune to need 3 windshields replaced in the last year or so and it matters which technician works on your vehicle. The first two times, the more senior of the techs installed my windshields. This last time, the junior tech did the installation. When he brought me my car and told me it was done, I got in and immediately saw that some of the molding on the interior of the car that encircles the windshield was not attached. I pulled back to the garage and the junior tech "fixed" it. The vehicle sat for a coupe days and when I drove it on the freeway, there was notable air leakage around the windshield. Somebody is coming to my home today to further "fix" the problem. Insurance did not cover the repair so I spent ~$450 for a leaky windshield.
UPDATE: The same junior tech was sent to my home to "fix" my windshield and...wait for it...there was still an air leak! By now I was getting frustrated so I called the shop and asked for an appointment specifically with Mike Kuehlthau. He is the Lead Technician and does EXCELLENT work. Mike was on vacation, but I got in as soon as he was back and he fixed my car quickly and correctly ( and did not leave it a mess). The man is a pro!
Thank you Mike!
In a business where glass is relatively indistinguishable as a commodity, quality of service in clean-up or courtesy count more. In my car, a pile of broken glass (1/2 measuring cup amount) was left in a neat pile under the mats by the replacement window. No effort had been to lift the mats, much less shake them! A similar situation was encountered by my spouse's car, but with much less glass on the floor. I find it telling that the young man in charge of cleaning asked another customer (but not us) for an evaluation of services. Why return there if the quality of product and prices are same, but better service is found better elsewhere? Grade C
Had a great experience here, replaced the windshield on my Chrysler Sebring, the technician that performed the work (Mike) was very friendly and knowledgeable, they had it done within two hours and allowed me to keep it there for a few more hours since I was at work, the work so far appears to be great and I would def. recommend this place to anyone looking for glass replacement work, thank you Safelite!
Amazing service. Mike the manager was so nice and helpful. He explained everything to me and made sure all my questions were answered. So happy I came in to get my windshield replaced.
They were very flexible with me and got it done exactly when they said it would be done. The guys were extremely helpful! Will definitely go back if I ever need too!
Set up an appointment online the day prior and was able to get in early. They contacted my insurance to make sure it was covered and I was probably in and out in 35 mins.
I would love to post about my
Experience with Safelite but havnt made an appt yet! Just looked up price and couldnt fig out how to access it. Would really like to speak to somebody
Instead of everything electronically. Im old school. HELP😰 …
Michael was super kind and professional. It was timely and they vacuumed and cleaned my windows. I highly recommend.
This place is the best ever..i had a limited budget and needed a wind shield and back window with home sevice..i was quoted a price within my budget and then boom these really nice guys showed and had my windows installed in like an hour. vacuumed my whole car ..washed all the windows and cleaned up everything.. spotless..i totally recommend this company..they we amazing ..thank u
No complaints. Took care of any issues they saw after removing windshield. Had some rust that was dealt with. Informed me of everything they found and fixed.
Superb service. I've had a new windshield installed here and another newly installed windshield (installed out of town) properly fixed at this location. Make an appointment ahead of time and they will get you fixed up in no time
Great service. The tech was quick and gave me all information upfront before the work started.
Fast and easy. They even dropped the price from my original quote which in a business standpoint is uncommon. They are not trying to get over on people and I appreciate that.
Great service! The reason I gave them 3 stars was due to the fact that none of their staff was wearing a mask during my visit.
They were a great help with the issue that I had. Mandy up front was excellent, very nice.
My first appointment didn't work due to heavy rain and no shelter but the second went literally "smooth as glass" and I am very happy.
They fixed my chip in my windshield in less then a 1/2 hour great job.
The people working here are very helpful and friendly. They explained to me the process they were doing and what may happen. I was in and out in no time. Highly recommend this place!
Extreamly friendly and helpful. My windshield replacement was done in about an hour hassel free.
Great service, on time. Set appointment the night before and was in and done the next morning which I appreciate due to a crazy work schedule.
Great customer service
Fixed the chip in my windshield on the spot. Walked in with no appointment. Very friendly
Did good job fixing my windshield. Only problem they didn't make the tape tight and windshield vibrated going home, thought it was going to break.
Very professional from beginning to completion. Allen was our
technician and extremely prompt, courteous and fast.
Fastest Quality work on windshield and side window I've ever had done
They were timely, courteous, and helpful. Mike did a great job.
Fast friendly service. Will definitely use them again.
Very prompt and helpful
The guy I talked to was friendly and had excellent customer service skills. They got me in right away and had the chips in my windshield fixed in no time.
Thank you so much for replacing my windshield. Great service! (And thanks for the assistance with the rusty running boards.)
Once they got a windshield (4 days) the installation.went just fine.
My reservation got messed up but they accommodated me anyway. Quick service and incredible job.
Installed our windshield quickly. Friendly staff and reasonable prices.
Pros at what they do,timely service quality work. Even fixed my rearview mirror. 😉 …
Fantastic tech and so much easier than shuffling cars around just to get one dropped off.
They come to your house and repair you cars windshield! They email you and text you a picture of the technician who will repair your car
They made sure that I had gotten the correct glass and from my dealership as well!!
Good quick work nice people
Although it was not the news i wanted the man was so nice , thanks for being so kind .
Professional, efficient, and provides quality service. Would recommend!
Very expensive but thats the price you gotta pay for a broken window I guess unless your insurance company covers auto glass
Good quick service. Cane right to my home and finished!!
They came to my home to fix the chip and wash my window. Very friendly staff!
They did amazing work and were so quick
Clean shop, clean waiting room, quick and professional.
No problems, couldn't even see the repair when they finished.
Great service at a reasonable price. Friendly staff as well.
Experience was absolutely painless. Highly recommend.
Great staff, front desk made sure I was taken care of
Fantastic Wonderful!!!!! Repaired my windshield in roughly 15-20 min
Very professional friendly service. They went above and beyond.
Folks were friendly very helpful. Thanks again
Took many trips to get my wind shield replaced. Finally got it and works well.
Even though they couldn't repair it they were very helpful in the process
Fast courteous efficient what more do you want and a good deal
I'm very happy with the service I received.
Fast and friendly service.
Thank you for your easy process.
They where on time and havent had any leaking from windshield
great place for glass service!! really nice people!
Excellent, paid cash and Safelite worked with me.
Too expensive
Did a great job. 👍 …
They have always done a great job.
Fixed my son's windshield chip and can barely see there was one now.
Great Service And Fast!!!
The service and price was outstanding.
Friendly staff Great service.
Quick and efficient. Car done when promised.
Great place great bunch of guys great service
Very professional in and out in 1/2 hour.
VERY expressive. Fast and on time.
Pleasant, courteous & professional experts.
Great service friendly staff
To high of a quote, I went elsewhere
Fast and friendly
Fast in getting the work done
Thee absolute greatest.omg
Fast and friendly service!
Best place for auto glass
repaired my chip in a timley manner.
Everything went smoothly.
Great bunch of guys here
They did me right
Mike was fantastic.
Fast and friendly
Amazing service!
Quick and safe
Super super great!!
Quick, Fixed, Polite, QUALITY.
Fast an friendly
It was great
Great.........
Great service
Exceptional