Reviews of Glass Doctor of Council Bluffs. (Window Installation Service) in Omaha (Nebraska).
Glass Doctor of Council Bluffs
2104 W Broadway, Council Bluffs, IA 51501, United States
Description
Information of Glass Doctor of Council Bluffs, Window installation service in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Glass Doctor of Council Bluffs
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Reviews of Glass Doctor of Council Bluffs
Super impressed!! My windshield was fine but I had air coming in it. They did warn me that it might break when they took it off, the tech did a great job and it did not break!! Ally was very kind and informative and the tech came out to keep me informed of their progress. I would totally recommend them!
We chose Glass Doctor because they had the most competitive price. They are very professional and easy to work with. Our truck windshield was completed in almost 2 hours. We really like the work they did. If I had to choose a glass business I would definitely choose Glass Doctor again.
Called on Thursday for an estimate and to make an appointment, the lady that answered the phone was nice and super helpful. Deposit is very reasonable and they got me in today (Saturday). Dropped my car off to have a windshield replaced when they opened at 8 and it was done by the time they closed at 12. All staff I interacted with were friendly and helpful, I will definitely recommend these guys for any glass repair!!
The service was outstanding. They picked up my car from work and brought it back to me. I called late afternoon and window was available for installation the next morning. My appointment was until the afternoon, they called and had an opening at 0800. They were very respectful. I’m a nurse and I will recommend them to my colleagues.
They were able to get me in faster than expected. They worked with my insurance company seamlessly. Very informative and professional, and courteous staff! I will call them first for my auto glass repair. I also learned they do shower glass installs, and home and business glass as well.
GD got me in right away. Ally was very helpful in the process. Got my windshield replaced years ago and now I am in for chip repairs. Thanks GD.
Windshield rock chip Grrrrr Same day service Whoot! Receptionist was very helpful. I wasn’t even going to bother with an insurance claim but the receptionist jumped right on it. She got the insurance company on the phone and we filed the claim and no out of pocket cost from me!!!! I had windshield work done at this location on the past so she did the research to look for any potential warranties to make sure I got the best deal possible.
I highly recommend Glass Doctor! I have used them for windows and a glass shower. Both times they were prompt and did an amazing job.
Subaru Ascent windshield spider cracks from rock. .Dealer and other bids very high. Glass Doctor replacement cost was doable to what should be charged. They were quick and efficient. Used Glass Doctor on 3395 S 132nd.
I love this place does great work friendly people very clean and good environment great customer service also. Definitely recommend
They were quick to get me in and all real down to earth and friendly. My windshield looks great and I know they got my back!
They got me right in and did an awesome job repairing my cracked windshield .
Was able to get a quote over the phone and that was the price I paid! They completed replacing the rear window on my car quicker that what they had said! And there is a great warranty on their work!! This is the 2nd job they've done and both were great!
I requested a quote via email and received a response the next morning. My only disappointment is that while Ray gave my son a $35.00 student discount via the quote, they did not honor it.
Tech informed me of rust that needed to be removed before installation. I really appreciate the concern. Very professional.
Very friendly and take care of the customer, I thought I had a rock chip they looked it over and said I was in the clear and didn't even charge me for their time...
They seriously helped us out with quick scheduling, while in Omaha for a surgery. We live 120 miles away, and they scheduled us before our drive home which would have been dangerous. Handled the insurance and everything! #1 in my book
Quality service while getting an estimate on a windshield.
Great prompt service! Friendly, professional staff. Would definitely recommend.
Did a good job on my car I would take my car back to this
I had a chip in my windshield and they repaired it quickly and you can barely tell it is there! This was my second time using them for my windshield, and used them for my sliding glass door before. I will keep going to them because they are quick to respond and dona great job every time.
I stopped in without an appointment and was treated great. My windshield had a chip and he let me know he could fix it, contacted my insurance, and was amazing! Really appreciate it! Would go back in a heart beat!
I mistakenly gave them the wrong year for my car and had no idea what type of windshield I had BUT they still charged me the quoted amount of $250. Even though it should have cost me another $25-$30.
Great experience definitely would recommend to friends
They did a very nice job of being professional and giving me a good quote on what I was going to pay prior to installation. They were quick and efficient.
Only downside was their mask policy was not enforced.
The Glass Doctor of Council Bluffs provided a hassle-free, professional experience and a great quality repair of my chipped windshield!
This was a very nice company to deal with. They were very easy to reach and quick with a quote. I dealt with the technician Johnathon specifically and he displayed great professionalism and knowledge at my home visit and answered the questions I had.
I called to get an estimate and that was the exact price I was charged no hidden fees or charges! Was able to get the rear window replaced the next day and it was done early!! Awesome job and price!!
We are from out of town and came to take our kids to the zoo, we woke up and our window was broken, like someone tried to break into our car. Glass Doctors got us in on a moments notice and fixed it up enough to get us home safe. We are so grateful to them for helping us get back on track with our vacation. Will forever recommend them!
On time very helpful with insurance claim and explained the repair in detail.
i called another before them but they quoted me 350. then the day before it went to 1279. im happy to say glass doctor quoted me a great price and never changed it. thanks glass doc we'll be calling you from now on.
We have needed to fix the window on our mini van for years and honestly didn't know Glass Dr would do this kind of work. From the phone call inquiry to the van pickup we had a great experience The repair man did a great job and we felt we were treated as a valued customer and will use them again.
I went because I thought I had several small chips. Theresa at desk when I Called was very nice and helpful got me scheduled right away, the technicians took it in after a few minutes they came out and told me they were just service scratches nothing to fix the glass wasn’t fractured and there wouldn’t be a problem no charge. How honest. I had gone there in July with my pickup that did have a rock chip and you can hardly even see where that repair was made am very happy would highly recommend this glass repair business. Thanks for being so honest Cindy
Hit Turkey with new motorhome fortunately on passenger side of windshield. They were able to get a windshield shipped and installed in two days. Not recommending hunting this way but happy to find a good glass shop
Got me in and out and did a great job. A lil pricey though...and the guy behind the counter wasn't all that friendly but the 1 who actually fixed my window was.
My windshield needed replaced. Searched all over to find somewhere that could do the replacement as well as calibrate the new windshield. They worked with my insurance and got me scheduled quickly, staff was friendly and professional.
They were able to get me in and fix my rear passenger side window in a timely manor, and were able to do it for cheaper them any of their competitors! Definitely would recommend them to anyone needing to get their window replaced!
Very fast with getting my appointment made, and accommodating when I needed to reschedule. When the tech was running behind, Katie offered another option to come to me at my home for the repair another day. This wasn't required as the tech showed up as we were talking about everything.
I called Thursday asking for a quote expecting the process to take a few days. They gave me an accurate quote on the phone in a few minutes and said they could get the windshield in the next morning! Got me in right on time and took less than two hours!! Great business and personnel!!
I was very impressed with the speed of repair. The ISR, Katie, was most personable and assisted with insurance. The service tech, Mike Way (with the cool Harley) was very pleasant and efficient. I would not hesitate to come back again.
Fixed my chip great and was low costs
My drivers side window got shattered and I called several different locations and glass shops and glass Dr was the best priced and quick service. I will definitely recommend to friends and family.
A+ work! I was quoted nearly $16,000 from Anderson Windows to replace three windows. I called Glass Doctor and they were able to replace the window panes with a 10 year warranty for only 1,100. They did awesome work and my windows look amazing!!!
I found the price for windshield replacement to very competitive, I was able to easily make an appointment on-line, hammered out some details prior to appointment to ensure appropriate windshield was ordered to ensure quick and easy appointment. Replacement did not take long at all.
When I picked my vehicle up, I noticed that road vibration was making my rear view mirror essentially useless. Drove back to service center, and additional service/adjustment was completed quickly and without debate.
I hope that I don't have to go back, but if I do need a windshield repair or replacement in the future, I will return to Glass Doctor again.
Excellent/prompt and efficient windshield replacement. Won't use any other company! Owners are courteous, helpful and prompt. Easy to get appointment and nice waiting facilities.
This was our first experience using Glass Doctor of Council Bluffs and unfortunately, not everything went as planned.
We had an appointment for 2:30pm for Thursday 2/12 to replace the rear glass in our Chevy Cobalt. The glass broke on Wednesday so we were happy that we were able to get in to have it fixed so quickly. Then issues started. The job was suppose to take about 2hrs once we dropped it off.
About an hour after we had it at the shop, we got a call that the wrong glass had been delivered. Apparently our Cobalt changed the design of their rear glass midway through the year. Understandable I suppose as the shop said they were expecting another glass to arrive around 4pm. Then came the accident on the interstate, and then, the glass somehow didn't get on the truck. I agreed to go ahead and come down and pay for the job ahead of time since they were closing at 5pm but they assured me the job would get finished that night. I paid the bill in advance (over $480) and the installer said they were expecting the glass by 6pm. I asked the attendant to leave the keys locked in the glove compartment and I would be done around 8:30pm that night to pick the car up. I didn't get any further phone calls and when I arrived at 8:30pm, our car was still in the bay, no one was at the shop and no glass was installed. Needless to say, I was EXTREMELY disappointed that I didn't get a phone call. After making a couple of calls to their message service, we finally got a call back. Apparently, someone had to go back to the parts area and get our glass again. At this point, my wife was quite frustrated and I told them I would be down in the morning around 8:30am. When I arrived, the car was finished. It's was my wife's birthday on the 13th and we were planning to leave early that morning for an out of town trip. While it did set us back a few hours, we were glad to get our car back. The job itself looked very good and the staff were very apologetic over all the mishaps. Would have been nice to offer a little off that expensive bill but it is what it is. I told the staff that I understood that they couldn't replace the glass if they didn't have it; however, better communication is in order. I should have received a call before having my son take me down there to get our car when it wasn't even ready yet. A job that was suppose to take only a couple of hours ended up having our car at their shop for 18hrs. We understand 'stuff' happens, just communicate it out to your customers and not have your customers making calls to message services in the hopes of finding out what's going on!
They were very professional and very certious.
Had a broken back window on our van this morning. Glass Doctor got us in this afternoon, cleaned all broken glass up, they were very professional, friendly. The new window looks great. Fantastic experience today! Even got a calender for 2020.
I have had new windshields put in as well as chips repaired and am impressed with their knowledgeable staff. Whether I set up an appointment or walk in for chip repairs I can always count on a professional job well done at reasonable prices. Would definitely recommend to anyone looking for glass repair or replacement. Best in the metro area!! 👍👍
I got a chip fixed in my windshield one weekend while traveling to council bluffs from Kansas City. At the time I had my 2 dogs with me and the staff were nice enough to let us hang out in the waiting area. Quick job, good price, great staff.
Glass Doctor was awesome! I was a victim of a robbery where they busted out my front window, grabbed a bag and ran. I still had a 2 hour drive ahead of me to get home, and the weather was freezing. The Glass Doctor got me in, had the window delivered and installed in about 3 hours! They were very kind, empathetic and supportive of my situation!
Everyone here at Glass Doctor truly cares about the work they do. From a small little chip repair to installing all new windows in a house... We love to see our customers smiles when we are finished. Please come by and see us! We promise we won't disappoint.
I am unsure of the reason for some of the bad reviews because I had a windshield installed by Glass Doctor they got me in within an hour after I called at I was there no more then and hour and 30 minutes. From appointment to finish was like 2 and a half hours with no issues. That was a year ago a week ago I had them replace a window that my neighbor broke out from my house again same day service I called them at 9:30am and they had my window as good as new by 2 in the afternoon and thank god it was getting cold! I'll definitely be back again! Thanks glassdoctor!
Glass Doctor got me in right away within an hour of calling them. They were easy to find and the facility is clean and welcoming. Having a chip repaired. Good service and quality workmanship.
Went in to get my windshield replaced last week and was extremely happy with the service Glass Doctor provided. I highly recommend this shop to others as the techs were very knowledgable, friendly, and had my vehicle in and out within two hours.
Glad for the excellent service I received. Following an over night break in they were able to get the window, install it, and cleaned up all the mess. All within 2 hours of calling them. And the people working were friendly as well.
I am very pleased with the service that I received. There was a problem with the windshield that was ordered for my car and the associate had the correct one ordered and shipped in at no extra cost to me. I love being able to look out my new windshield and not having to look at the ugly crack any more. 😊😊😊 …
Great Job, if it wasnt for this guys I woldnt had known my insurance pays it. And its considered acording to my insurance a no fault claim. My insurance said it wont raice my rates. Got it free with great service. I have a 2017 lexus and I wouldnt want that to crack and have to pay full price. Very happy customer.
Came in on the spot on a Saturday and was taken care of right away.The guy wax very informative with regard to any of my questions.
The customer service from all at Glass Doctor in Council Bluffs, IA, is exceptional! From rock chip repair to broken auto or home windows they are straight shooters on price and the time needed for repair. I highly recommend them!
I had broken a clock and I brought it in to be fixed thinking I would have to leave it there overnight, but they fixed it the same day and I was in and out within 15 minutes. Excellent service and good prices my clock is looking brand new
The staff at Glass Doctor are friendly and patient. The appointment started right on time- pleased with the results:-)
These guys are all pro. I had a back window kicked out that NOONE in the state had in stock. I tracked a used one down and they put it in for me. In and out in less than a hour as a walk-in. Fair price, speedy, and professional install. The tech even scraped off the garbage aftermarket tint revealing a beauiful factory privacy glass that looked brand new. Go see them.
Glass Doctor in Council Bluffs always does great work and everyone is helpful and nice. All of my experiences there have been great they always go above and beyond. I recommend Glass Doctor for all of your glass needs.
Got us right in to fix a chip on my windshield!
Did good job on my house window
The Receptionist was very polite and got me in as soon as possiable. The guys went out of their way to put screws in my hatch lock so it would latch again!!!! I love this place!!!
When everyone else made me wait a week to get my windshield replaced they got it done the next day for me.
They got me in faster and a little cheaper than the first place I called to replace my window. My jeep window looks great!
Happy customer.
Fast, quick, professional service! I’ve been here numerous times over the years with many different vehicles and they always do a great job.
All but 2 windows out of my car! They were here the following Monday and fixed them at my home! They also cleaned the glass out of my car! Very Good service!!!
They offered the best price and flexible schedule to replace my windshield. The staff was very friendly and professional. I would certainly return for any window needs.
Got the call early in the morning and had me in with in a couple hours. Got my truck right in and didn't take long at all. Great service and employees
Huge double impact that is now nearly invisible. 40 minutes and under $100. Quick, friendly, and saved me a major repair bill. Thank you Glass Doctor!
They were great! Got the job done right and finished way faster than expected. Definitely recommend.
Jeremy and Katie were very helpful. We actually called for one item, but were advised to get something different and better. Very much appreciated their time and expertise!
I called in to get my car windshield replaced and they booked me in the next day, as I went In the next day everyone was super friendly and helpful, they also provide a great warranty but I'm sure I won't need it because they did a great job
Was able to fix the chip in my windshield right away. Very helpful and friendly.
They do great work on your cars windshield
Reliable, friendly, local and convenient. I have been using the Council Bluffs Glass Doctor for both of my vehicles for years. I have no need to go anywhere else.
Having a chip in my windshield is a pain, but Glass Doctor was able to fit me into their schedule and have it fixed right away. Great service, thank you Glass Doctor!
The people there were very nice and I loved the price! Much cheaper than I expected. I was in and out in almost no time at all.
Great place, fixed my cracked mirror for a great price.
Quick service and friendly staff
Called in the morning to get my car window fixed they got my window in same day got me an appointment same day got my new window in window looks amazing and they cleaned the broken glass out of my car also fair price on service HIGHLY RECOMMENDED
Thank you Glass Doctor
Went in for a small chip/crack. Fixed it right up and looks great.
Had someone break a passenger window to steal out of my truck the day before Thanksgiving. Glass Doctor CB found me a window and installed same day!! Good service!!!
We had a new shower door installed. It's beautiful, high quality and they did a great job
They were able to get us in same day. Took 30 min to fix our rock chip.
Quick and easy service
Got a glass shelf cut for my mother's China cabinet. Great service, shelf was ready the next day! Highly recommend!
The windshield on our car was replaced timely. The staff was very professional
They were very friendly and helpful they got me.in fast and did a great job
I would recommend to everyone I know
Thie staff is professional and
very courteous.
Best customer service. I was in before my appointment time. They told me it would be a hour and a half wait and they told the truth. Thank you.
The Staff was Great! They were able to accommodate me in a timely manner and worked with my schedule I highly recommend this place!
Excellent service. Great from start to finish. Mike the tech was a great individual and very prompt and neat and professional.
Replaced drivers side mirror that someone vandalized. Fast and efficient., I have used them for rock chips in windshields always good service.
Professional, courteous, and fast. Every time I have needed them, they have come through well.
Super easy to get in and out. Great work fixing my window
Cheapest price around for Auto Glass replacement. I had a appointment time they got my car right in. And everyone is pretty friendly.
The receptionist was friendly and knowledgeable and did an excellent job of scheduling you! The price was the cheapest I found!
Excellent service, friendly & professional repairman, reasonable price, quality work.
They are great. Got my windshield replacement scheduled quickly.
Installed windshield, worked my insurance comp claim.
First time using Glass Doctor and was extremely pleased. Will be using Glass Doctor in the future for sure. Great experience.
Upon arrival, they got my car in on time and good job!
Such a great job in my window! Can’t even see the pit! Thanks! We’ll continue to come back!
Very courteous and helpful
Great service, Replaced window on time. and without issue.
Needed our truck cab window fixed glass doctor got me in right away on Saturday morning. Very friendly staff.
They were very professional and easy to work with.
Service was Expedient, through, and friendly
Great service! Appreciate the Saturday hours!
Good pricing. Clean waiting room. Just wish it didn't take so long
Gave me the best price in town to replace my Land Rover LR2 front windshield!
We got in at 12 and where leaving bye 2 very good service thanks
I was very pleased with the work that was done to my windows and trim by Andrew Gillespie.
Super fast and appointments start on time.
Very quick to get me in for a cracked windshield. Had me in and out within the hour.
Nice staff, but were unable to help us.
Busy place but the service and professionalism is very good. Prices are very reasonable also.
Wonderful service and great pricing!
The guy stayed a few minutes late so I could get my car. We were stuck in traffic
They were fast and professional.
Great experience at this location. Top notch and quick service.
Quick, friendly, and professional service at a great price. A great value.
Great fast quotes and installation.
Good people who stand behind their work!
Great place to have ur windows fixed
Glass doctor was prompt and friendly. Very professional.
Glass doctor was able to get me in and out quick and painless! Thanks a lot!
Nice people. Great work, done on time.
Always a great price, customer service and finished product!
They offered a great price and was very polite
A great price for a job well done!
Come here for all your glass needs...
Service so good it will blow your mind!
They got us right in for a chip in our windshield! Fixed and on the road! Would come here again!
Awesome work. So fast and courteous!
Very nice service. Reasonably priced.
Very pleasant staff. Windshield looks great.
Fast, friendly and efficient. In and out in 20 minutes!
was able to get me in quickly
Very friendly and fast. Recommend
Got service fast and it looked great!
Great and quick service.
Great service. Quality workmanship.
100% professional and above and beyond expectations!!
Excellent service. Quality work.
Very timely and responsive.
Speedy windshield replacement and great customer service
Great people. Fast service.
Quick fast and did a great job
Great staff and fast turn around
Fast, friendly and complete professionals !
Good price . Fast service.
Staff was great and very courteous
Best service and price $$$
Staff was helpful and friendly
Very nice an very fast
Quick, easy and hassle free!
Replacement done quickly
Great service
Great service!
Easy to work with.
Staff was friendly
I had 2 windshields put in a 389 Peterbilt, There employees are up front and honest on pricing and labor cost. Good workmanship in a timely manner.
They always make sure the costumer come first and don't try and screw u over like every other single place highly recommended
Took my extended W900L in to fix a good size chip, they were on it..I don't give to many reviews but they deserve this one.