Reviews of Broad Glass. (Window Installation Service) in New Orleans (Louisiana).

Broad Glass

137 Reviews

84 Comments

Window installation service

Glass & mirror shop

3525 Tulane Ave, New Orleans, LA 70119, United States

Description

Information of Broad Glass, Window installation service in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Broad Glass

Reviews of Broad Glass

PollyThe Primate

From my initial call to driving away with a new back windshield, I had great service from them. The office staff was friendly and professional, helpful. That means a lot to start the overall experience. The price was a relief, they did it right away, and though I expected to get my car back with the broken glass still all inside, nope, they cleaned it up for me. What more could I expect? So, here's my thanks.

Bryan Lambert

Highly recommend anyone that needs their car windows replaced, to use Broad Auto. I was in and out in no time. Classic Family owned business. THANK YOU!

Nicole Smith

This place is good. Sherry did not play around, she knows her stuff. She immediately told me the problem with my regulator and then found some stock, gave me a fair price. I dropped it off and the window was fixed in a few hours. They were very professional and can n ow roll my window up.?Plus they have a warranty, what more could you want? I am very happy and hope I don't have to see them again anytime soon, lol, but if I do I know where to go to get business taken care of. Thanks again to the staff and Sherry, you're the best!

Dawn Falgout-Loebig

I love this place. The care and customer service are beyond compare. Been a repeat customer for many years!

Clayton Burris

Top notch shop with a very friendly staff. Our window was broken during a break in five hours from home and they had the glass in stock and got us repaired in no time. I can’t thank them enough for taking care of us so quickly and kindly.

Garrett Zak

Had a great experience getting my windshield replaced at Broad Glass. I checked around for pricing in the area and they were the lowest. The final cost was just what they quoted me in an email beforehand. I brought my car in later in the morning and it was done at 3 that day. Great, easy to work with, highly recommend.

Mary Yoon

We drove in from out of town. Our passenger side window was broken by a burglar. Broad glass got us in and fixed the problem the same day! They saved uș from driving 10 hours home with a broken window

Cyprus

I appreciate them working with me. Good prices too.

Robert Holland

Great costumer service, very nice.

Atomic A.

Efficient, friendly, knowledgeable, and courteous are all words I would use to describe the employees at Broad Glass. Broad had the windshield replacement completed at half the cost quoted to me by another company that offered to come to me. I arrived at 08:30 to have a windshield replaced and Sherri quickly helped me figure out the particular type required as I was unsure if I needed the rain sensor or not. The friendly technician explained to us how to find this information on my car in less than 3 minutes. Sherri had the paperwork filled out and told me that it would be 2.5 hours for the total job, which was far less time than I imagined. Pickup was easy and quick. Overall, this was a pleasant experience and I look forward to working with Broad Glass in the furture.

Garrett Cain

Very professional and quick service. We had a rock from a lawn mower go through a double pane window on our home. Within a week, we had new glass installed. I will always call them when I have glass needs.

Edward Stover

I needed my front windshield replaced so I called ahead and verified they had it in stock and then dropped my car off at 11:30 am for the windshield replacement. By 1:30 pm they called me and said it was ready for pickup. They did a great job! Both the quality of the install and the replacement glass was first class. They even went out of their way and saved my brake tag and taped it onto the new front windshield. Besides high quality work the window replacement price was much lower than competing firms. So I highly recommend them for reasonably priced, high quality auto glass replacement.

Chad Stoulig

If you have any glass problem at all, go here! They are fast, skilled, and the best priced option out there. I had my drivers side window replaced in about an hour and a half like new again. Great customer service also. The best glass repair in the city!

W Nunnery

Excellent service, full stop. Called to see if auto glass was available at noon on Friday, they said they could install it same day and they kept their promise. Helped me out to keep my cost low and get me the best deal. They even made sure to preserve my parking decal and brake tag on windshield. Took care of me without an appointment and with quick and easy and POLITE service. Mom and pop type place that I would recommend to everyone!

Timothy Gold

Both of our cars had a window broken. Criminals hit our entire block with the classic smash and grab. Safelight gave me quotes that totaled $650. Broad is doing the same work for $440. I would prefer to keep the business local, so would have been happy if they had met the price, let alone crushed it like this. The staff was friendly, sympathetic and straightforward. Highly recommend them.

Benjamin Myers

I have used them twice. Very quick and quality of work is great. Brought the truck in at 8am, they had it ready by 11am.

T “photomama” Hackler

We were visiting New Orleans and on Christmas Eve, early in the morning, someone smashed in our car windows. As it was Christmas Eve, most places were booked. The neighbor suggested Broad and even called to let them know we needed help. Ann was so wonderful! They told us to come right away and she helped get our Insurance connected to pay for it! We had our car back before noon and were on our way! Amazing customer service!!! I highly recommend!

Myche Tician

Lots and lots of waiting. Nobody seems to move fast around here. If you come, don't wait around.. it's miserable watching these guys do everything but efficiently change auto glass. You can't book an appointment. You just have to show up and get in line for service. They seem to break the job into acts. Act 1 they pull your car in. Then intermission. Act 2 pull your old windshield out. Then intermission. Then break for lunch. Etc. I waited around for 3 hours with nobody ahead of me. It looks like they did a good job and the price was reasonable. But it is pretty bad to wait around in their tiny tiny waiting room. If you go just drop off your vehicle and come back.

Jonathan Childress

Came in to replace my cracked windshield. The lady told me 2 hours. 2hrs 30minutes later they are just now installing my windshield. Dont work too hard guys...the lady was nice though. Not everyone is at fault. Always bad apples in the bunch

Kyle Russell

Was friendly and pretty quick only took a few hours and seemed like a reasonable price but idk for sure its my 1st time having to replace a windshield

Pelumi K

As far as replacing the windshield that went perfectly fine. I do however question some of the attention to detail. For instance they disconnected the line for my windshield wiper fluid spray. Fortunately, after some looking I figured it out and reconnected the line. However, for someone who had no clue what to do, they would have to go back and have them look at it, though they seem to be happy to take a look at any issue you may have. I will go back if I need to, just be attentive when you get your car back. Also, price was good and remained as quoted.

Erin Weldon

Had a windshield replaced at Broad Glass. Their quote was by far the lowest of any I received, and included all installation charges. (Be careful of those who advertise "Any windshield for $159" but tack on crazy charges!). Service took about 2 hours, and the staff were friendly and pleasant. Glad to support a locally-owned family business!

Brian Barbieri

Replaced broken windshield on my Jeep Cherokee quickly and at a good price, Took a Toyota FJ60 here many years ago and they had done a good job w that too. Fast, courteous, reasonably priced... highly recommend.

Maker Cuisine

Really good customer unfortunately or fortunately I've had to do business with them twice because my car was broken into but both times have been great

Kevin S.

Needed a new driver side mirror. Walked in, said what I needed, was in and out in 30 min. Wonderful friendly people

Kimberly Johnson

Had my windshield replaced a week ago. First time customer. Awesome service, friendly staff. Didn't mind the wait for windshield to cure...better safe than sorry. 👌👍 …

Lauren Bauman

Compared to Vic's on Franklin these people were way better to work with, it was a little more expensive compared to vic (by $20, I had to get my windshield replaced) but to have better customer service and being able to sit in a cleaner more comfortable environment it was well worth it 👍 …

Michelle mac FnaF cricdrs

I used to recommend folks but don't bc they didn't seal around a windshield with weather stripping so once our friends, in a band, on the road, had to hear the high pitch whistling wind the whole trip the faster they went the louder it got. They used to be on Broad now Tulane but I don't know... think they're ok but just ok

Bethany Echelard

I highly recommend Broad Glass. They did a beautiful job on my shower and you cannot beat the price. Very professional and knowledgeable!

R Connor

Broad Glass did a great job with multiple pieces of glass I had cut to protect table tops and end tables. The order was ready the following day. As we were loading the glass, the supervisor saw one pane of glass he was not satisfied with the polishing, and immediately repolished it. I have just placed a second order with them for several more panes of glass.

Albert McMeen

When I arrived for what I thought was a leak in my windshield seal, the owner ask: 1. Did we replace your window before? 2. Have you ever had your windshield replaced? 3. Do you have a sun/moon roof? When I answered the first two questions with a no and the last one with a yes, he said: "It is probably the sun/moon roof tube that has gotten clogged. That will cost $68 and we will check that first. 10 minutes later we were on our way, since they correctly diagnosed the problem and it was the cheapest of all possible alternatives. Boy is it nice to meet honest people who know what they are doing!

august debyser

Great service as always, in and out even found the rare glass cheaper and faster then anyone else within 300 miles

Dan Soto

Excellent. I called at 8:04AM and got an estimate right away that was cheaper than others. I had it to them by 8:15 and they were done within 2 hours. Great, quick service.

Kasie Releford

My passenger side mirror was missing the provess of ordering the part was about a week wait when it was ready it may have taking 10 min to finish installation very pleased with the service here

Phil Blumberg

These guys are fantastic. I am a contractor and I use them for everything from cutting tempered glass for windows to replacing my truck windshield. Really friendly, quick and professional.

Andree Smiles

Quick service, professional, and reasonably priced. I wish they would have explained what was done to repair my windshield once the work was completed.

Matthew Cowan

Great prices. First come first serve, so show up early and call ahead to make sure they have stock.

Eric Patnode

Great pricing for new car windows, especially compared to the national brand prices. Very nice job and friendly service.

Jason Scherencel

Drive side window got smashed in a break in. Broad glass got us in and out in 1.5 hrs. Great job! Super busy but great guys!

andrew tennies

Gave an est. for a front window seal without removal or with which were more than fair. Ended up with a bill for even less and in under 2 hours! Awesome mom & pop!

Flora Shaughnessy

We having been using Broad Glass for years and years. We have always received professional service, the best prices, and work that is done in a timely matter.

Cathy Office

Sherrie was so helpful and friendly! Fixed my side mirror right away!

E S

Didnt get my glass replaced YET but great customer service with getting pricing when i stopped in. Looks like a very professional business.

Alex MacDonald

Served very promptly by the courteous and highly knowledgeable staff. Part ordered, same day installation. Will return and recommend.

LaShon Maggio

From those working in the office to those working outside the office...prompt, friendly service! When I presented them with a problem I was having, they were very helpful. I am very thankful for their great service!

Leslie Hill

Took care of all my needs for my windshield. Very nice staff friendly and professional

Kristi Matthews

Thank you for the quick response and great product.

Michael E. LeBourgeois

Great service, technicians showed up on time, and reasonably priced! Would highly recommend!

Jerome Robinson

They were very busy and professional

Brenda Wegmann

Love this place the guys are good at what they do beautiful work very professional

Ms Woo

Very Very professional, nice clean atmosphere, and great receptionist keep you well informed.

Ricky Moore

People are very friendly great service I would recommend there business and services to every one.

Clarence Harrell

Love doing business with these guy's, great service competitive prices..

Teedy

Got my glass fixed here service time was quick

charlena joseph

Services was Great! And they were Quick.

Marty Aikens

Good service. Quick. Knowledgeable. Competitive prices Friendly. Bam. Glass.

David Holtman

Phone doesn't work, but excellent service with quick turnaround. Thank you!

John P

Amazing work. Family Owned. Reasonably priced

Cesar Solano

Great service and prices!

Andrew Katzenmeyer

Fast quick 35% less than other quotes

Lisa Mazique

Excellent service with stellar pricing

Joann Jones

Great service and high quality customer service.

Fenn French

Great job, but a little unorganized

Ed Purcell

Good service but a little slow

Ariadne Blayde

Quick service and fair price.

Annette Cantrelle

Great place always great & great prices

Kendrick Anderson

Kool ppl

Stephanie Sellers

I love my new shower!!

Lou Lou Goodman

Great service as usual.

Gina Foster

Excellent customer service

Gregory Hopkins

Would go somewhere else next time.

Roosevelt Brown

To long

TIEACIE PENN

Nice🌺🌺🌺🌺 …

Paul Chéenne

A+++

shepsec

They can do it

Peter Craig Tidy

Efficient, fair

Tameki Bolton

Fast process....

James Torres

Good honest service

Ron Thompson

Near my home

Jack Tripper

Good service

Anny Ramirez

(Translation) Very good experience and I recommend it, the attention is excellent (Original) Muy buena experiencia y se los recomiendo ,la atención en excelente

Lesther Acevedo

(Translation) quite necessary (Original) Bastante necesario

dj ahrens

Joey Miles

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