Reviews of Window World of Kentuckiana. (Window Installation Service) in Louisville (Kentucky).

Window World of Kentuckiana

243 Reviews

113 Comments

Window installation service

2200 Brennen Business Ct, Louisville, KY 40299, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Window World of Kentuckiana, Window installation service in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Window World of Kentuckiana

Sunday

Closed

Monday

8 am–5 pm

Tuesday

8 am–5 pm

Wednesday

8 am–5 pm

Thursday

8 am–5 pm

Friday

8 am–5 pm

Saturday

Closed

Reviews of Window World of Kentuckiana

Linda Al

The people that came to install our new replacement windows were great! They were very nice and respectful. They came and explained everything including how to use the windows and their features. When they were all done they cleaned up everything. No chance of complaint! I’d purchase from this company again! I have to say they had much better prices then some of the other companies we had considered going through. Well done Window World!

Lauren Farmer

*****Edit/Update***** Thank you to the owner of window world for reaching out directly to help us quickly! We appreciate your responsiveness and customer care. He came all the way out to our house to have an in person conversation about how to fix our issues and explain next steps. We were very impressed. Overall, we love our new windows and will continue to recommend them to friends and family. ********* I would love nothing more than to write a glowing review, however at this point I can’t. We ordered new windows for our entire house…. A lot of windows. The salesman was great! Informative and not pushy at all. However, once we signed on the dotted line, it was like we didn’t exist. That isn’t a good feeling especially after you drop tens of thousands of dollars. Installation went smoothly for the most part. They were efficient. However with so many windows going in we weren’t surprised when there were a few issues. Broken glass and a few ripped screens. No big deal. We knew it would be taken care of…. Only to our surprise we can’t get anyone to call us back or help us resolve the issues of broken windows and screens. Our salesman has completely ghosted us and we can’t get the install manager to return our phone calls….. This is completely unacceptable and we are shocked that this is how we are being treated. Especially because we are repeat customers (we used their windows at our old house as well). I would love to have someone reach out and help us resolve the issues.

S C

I replaced two of my home windows with Window World. The windows are great! Just as remarkable has been the customer service. Several years after installation there was a problem with a bracket on one window. I had the window open cleaning and could not get it closed. I was concerned as it was winter at the time and very cold. I called and a technician came that very afternoon! He just returned with the replacement and I honestly could not be more appreciative of this business. Megan in the office and Chris who completed the repair in my home are professional and kind! What a combination! Thank you very much! S. Clayborn

Dale Wise

I just replaced 3 windows in my home. They now make 5 total Window World windows that I have in my home. The other 2, I got several years ago and have really been happy with them. They were a big help in making the decision to purchase from Window World again! The windows are great quality, double pane, double hung, and have a lifetime guarantee. The price beats all the other replacement window places by hundreds of dollars.

Debbie Vermillion

I am a repeat customer. Window World stands on their promise. I had the same sales person as the first time and he was a delight to work with. The team of two that installed the windows worked efficiently, answered any questions I had and cleaned up after themselves. Window World did a great job!

Glenn Hagan

Window World provided us with a hassle free presentation of their product given by courteous and professional Nick Tisdale. The window replacement crew was an admirable husband/wife team which was enjoyable to have in my house doing us a service installing these fantastic windows. I can already see a savings in utility bills. The house temperature is holding longer than before and they are easier to open and clean.

Linda Fitts

Professional sales person came to our house. Explained service and type of windows in detail. Very reasonable estimate given. Scheduling took longer than we thought, about 4 weeks but they actually came a week early. Installation crew was efficient and seemed to work as a team. Only complaint was bits of paint and debris left outside. Overall a good experience.

Jane Cummins

I am super happy with my new bay window. Estimated delivery was 7 weeks which was going to be April 1st. My window was delivered and installed yesterday Mar 26th. I love my window and would highly recommend Window World of Louisville. My old window was broken and the salesman gave me three options, fix the glass, replace with regular window, or replace with bay window. I have always wanted a bay window. So I treated myself! I am so happy with my new window. Thank you!

Katie White

Call Window World NOW if you need new windows, and ask for Kevin Bonura to come out to do your quote! Our experience was so impressive. Kevin was kind, knowledgable, prompt, and put up with my indecisiveness. He even made an extra trip to help me decide on which color wrap I wanted. Install was amazing. We got an incredible crew. They were so respectful and worked hard. They also did a great job of hanging our shutters! The windows are fantastic and the price was great, especially compared to other quotes we got. We LOVE them. I would hands down recommend Window World to anyone, without question. Jason (the owner) is obviously a man of integrity who stands behind his work and takes pride in a job well done. So thankful we went with Window World!

Ann Clark

Window World was very efficient installing our windows. The installers were very polite and pleasant, answered any questions we had, and cleaned up the work area before they left. We love our new windows and I highly recommend WINDOW WORLD!!!

Barry Figa

Excellent window systems, installation, and service. We replaced all of the original rope and pulley windows in a historic structure. The new windows are secure, easy to operate, a breeze to clean, much more efficient, and quiet. The entire team at Window World of Louisville has exceeded expectations with prompt and responsive service. I would highly recommend them for replacement windows, and I am very pleased that we decided to use Window World to update our apartment building.

Cindy Bischoff

We had the most professional installers for our replacement windows. They were better than the BEST. A BIG thank you to them! And we love our new windows! Would recommend Window World 100%!

Christy Elliott

Awesome consultant and super friendly and kind installers! Wonderful experience for new windows. My windows were from 1962 and the difference with the new windows is amazing!!!! Thank you Window World.

Tina M

Installed three windows. Was delivered on time. Installers were professionals and friendly. Cleaned up afterwards. Good service. Edit: Screens are flimsy. When I try to raise the screen it falls out. Not happy about it

Lisa Sacra

I will use Window World time and time again. They put in the best quality windows, more than I imagined. I didn’t dream they were going to look as good as they did and they certainly surpassed my expectations. The technician, Randy was extremely friendly, very professional and did a great job in a very short amount of time! The price quality was extremely good as well! Thank you Randy and Window World for doing such a wonderful job making me so happy with the way my windows look!

Pat McClellan

The summer before we had our windows installed my 19 year old Trane ac couldn't maintain 72 degrees. I would come home and it would be 76 degrees in the house. After new windows were installed my ac maintained 72 all summer. I can't say enough about Window World and their windows.

Monica Snowden

This is the 2nd house where I’ve used Window world for replacement windows. I was only able to replace a couple of the windows to start, and so impressed with the overall update I can’t wait to replace the rest of the windows! The installer did an excellent job. Will continue to use this company, every interaction has been great.

Mindy Heck

Excellent process from start to finish. Both the sales rep and the installers were very professional and courteous. I could not be more pleased with my new windows!

CJ Constable

Got a quote for windows and doors for our new home. Went in without an appointment. Everyone was very friendly. Caleb did our estimate and he was awesome. He answered all of our questions. Don't buy windows or doors until you talk to these folks.

Sharon Spurrier

This is happily our second time using Window World to replace windows. Their price for the quality is great! We got an estimate from Pella and of course they were more expensive, but we can’t justify using them when we can get this product for nearly half the cost and be completely satisfied.

Murrell Porter

Window World replaced 10 windows in our rental home. They did an excellent job. They arrived on time, installed the windows in six hours, and removed all old windows and debris. They took special care while working in our home. The workmanship was excellent. I obtained 3 different quotes and they were the least expensive for identical windows and a better warranty. I recommend them to anyone needing replacement windows.

Bruce Sterpka

I used Window World for windows, đoors and gutters. I found their products to be high quality and a good price. I recently had a problem with my gutters and they quickly scheduled and repaired the issue. The owner came out to make sure the job was completed to my satisfaction. They are a great company who stands behind their products.

Gary Burkett

Window World delivered everything they promised and we are more than happy with the sales presentation, communication between the sale and the installation, and extremely pleased with the installation process, clean-up and timeframe. I will recommend Window World to anyone I know that needs replacement windows.

Stephen Ott

I'll begin with the "no pressure" sales person. My wife and I never felt like we were the sales persons last ditch effort to make ends meet. He was very respectful of our time and presented us a very convincing product. He did not over sale the product nor did he set unrealistic expectations for the company. I was called within the time frame given by the sales person to schedule the installation. When the installers showed up it was obvious the lead person was in a lot of pain. They ended up having to reschedule the installation. When I had to miss a day of work and not have the windows installed, Window World provided a positive resolution for the trouble. Three days later the windows were installed within three hours and they are just as the sales person said they would be. A few days later, I noticed two of the screens had small holes. I called the office to report them and within a few days the installers had them repaired. We are very pleased with Window World's product and service. We anticipate calling them again when we are ready to replace other windows in our house. Thanks Window World!

Shannon

My husband and I just had 9 of 32 windows installed today. Not only does the living and dining room feel so much cooler, they're brighter and quieter than before. The installers were on time, very friendly and didn't leave a mess. These windows look fabulous. Just had siding added to my dormers the house is beginning to look beautiful, more work needs to be done, with WW help eventually my home will be beautiful.. thank you so much WW

Michael Horstman

I bought 32 windows for my home, and Window world did an excellent job! The timing, the professionalism by the salesman and the installers, and the quality of the windows were all great! I see there are some bad reviews for the Doors, I can not vouch for either side because I did not get a door, but the windows are great! I am in Real Estate professionally and see a lot of windows, and Window World Windows are top notch!

Joe Brangers

I had a great experience with Window World. They came to my house to take measurements and go over the various options. They had tons of pictures to help me visualize certain options. We executed the order and my new windows were placed into their production queue. The actual anticipated delivery/installation date slipped 2 weeks but I'd rather it be a little late than have a rushed job and have problems later. The windows showed up, were installed and we love them. We get compliments on them all the time. It's been about a year since they have been installed and have had 0 issues with them. I recently learned about a rebate program at LG&E. I called up Window World and they immediately sent me all the necessary forms and labels to provide LG&E to take advantage of the rebate. I also like that if/when we go to move, the window warranty transfers to the new owner. It is great to know Window World stands behind their product.

Andrea Dunlap

The Window World sales person was very knowledgeable and professional. The windows were installed by a crew who were personable but got right down to business. We had to call to get a couple of windows straightened, but the guy came out practically immediately to take care of it. We love our Windows and plan to order the other half soon! We are very pleased with this company.

Steven Morris

A husband and wife team work fast.They very professional and fast at doing their job. I would recommend them and have them do another job for me

Maria Bella

We have used Window World of Louisville to replace our windows when we bought our house a few years back and recently used them again to replace a sliding door in our dining area and we'll never use a different company ever! Ben is the guy who worked with us and he told us everything we need to know about their products and gave us honest opinions about pretty much everything we asked. They installed our new sliding door right on time before it got cold and we can seriously tell the difference when we walk near it and we can no longer feel the cold air coming in anymore. Thank you so much!!!

Kimberly Landreth

Window World is THE best! Buying was simple and easy. Installation was fast and easy. Everyone is so friendly and knowledgeable. We've been working with Brendan over the last year to have our main floor windows replaced. He was always professional and very informative in what would look best on our home. There was never any pressure from him. All in all, you can't go wrong with getting windows from Window World. They are a SUPER company!

Nancy Mattingly

I have had a very good experience with Window World 2 times. I couldn't replace all my windows at once, due to cost, but each time the installers were very professional. I am considering having an estimate for a door later this year. Would definitely ask for estimate from them.

Britt Nichole

Had basement windows installed and upgraded from original (very old) windows. 1 day job and turned out was excellent. The windows make the basement look so much better.

Randy Morrison Jr (Mo-Mo)

I had the most wonderful experience!!!! Everything from the time I set my appointment all the way until the last windows installed was handled professionally. I would highly recommend anybody looking to do any kind of exterior home remodeling to use Window World. Hell I didn't even mention the fact that they were about half the price of anybody else I just got a quote from Lol Thanks again Window World!!

Aaron McQueen

Good communication, great installers who did a big job much faster than expected. Clean up was done professionally. And we love the windows.

Eirika Wiete

The window installation was quick and they cleaned up well after. Price range was median compared to other companies we spoke to. Highly satisfied and would recommend others to them.

Eric Drake

Installation was quick and they cleaned everything up when they was done.

Ebeth

Two of my fav things about Window World: 1) the scheduling is so easy. We use them on our rental building, and they are experts at communicating the right way, with tenants directly (since that works best, but other companies can't seem to manage this) and making the scheduling work 2) their warranty! I think it's a lifetime warranty. And the easy way they work out the free replacements. Just call them if you run into an issue. Thank you, Cali

Kim Hendricks

I was so pleased with my first experience using Window World that I am using them again. My salesman Tom Logsdon was professional, educated on the products, took his time in assisting me in my choice of products and did not force anything on me that I did not want. He even remembered when he sold me the first products several years ago! Window World products are quality made and their customer service could not be better!

Carrie Elbert

Everyone was super professional and worked hard to show us how everything worked. Gave us instructions on when we could rehang our blinds. Really took time to make sure we were good to go.

Ileen Ping

Everything about this project went perfectly. Tim was knowledgeable , price was competitive and they put a rush on my doors and they came in half the time. Installers did a great job and my new doors look beautiful. Would highly recommend them.

Jesse Pulliam

Window measuring appointment guy decided to be early to measure window when I want there yet. He set off my yard alarms cameras and I seen a random person in my yard so I bolted home while calling cops. No one was there when I got there in 10 minutes, while calling of the cops I started getting a phone call repeatedly from the same number. After dealing with cops, I finally answered the phone to the window measure guy. The next point is the window is completely covered with plywood. I confirmed it was him, gave him some word for coming into my yard without permission and asked him if he got the measurements he needed. He said yes and I said I don't know how because there is a piece of plywood covering the whole window. He confirmed he did, with plywood on window. Well, 8 weeks later the window they built for me is the wrong size. I called to complain and they said they would send me a $100 check and rush the new window. 6 weeks more and the window was installed nicely. Now over the 3 months I used paying off the window, I called twice asking where the $100 check was and they kept telling me it will be taken care of, they did have the note in their system. Finished paying the window off Nov. 1st and still no check, so I called again on Nov. 11th. Check still has not been sent but the women I talked to said that she is the one to take care of that, no one ever told her, and the computer file said nothing about it. She then checked the paper files and found the note wrote on that and it had been filled away complete. She said she would take care of it and I will see the check by Nov. 15th. Here's hoping she's telling the truth. In summary, you need to know a little about what you're getting done or they will not serve you right and micro manage the hell out of them.

Mike Morgen

Installers showed up a couple hours late, which was not a huge deal as they still finished installing 13 windows in about five hours. The guys were professional, and did a nice job before and after both protecting the home and cleaning up post-installation. The main problem occurred when they noticed one of the windows was the wrong size. So after waiting six weeks to get the windows in and installed, another day will need to be taken off of work to complete the job. There really wasn't much of an apology when I called to inquire, just told that 'this only happens less than 1% of the time (despite the installers stating otherwise). Measure twice, cut once must not have applied. It just seemed to be part of the job 'humans make mistakes' (I get that), but apologies for inconveniencing a customer paying thousands of dollars would seem to be the minimum a company could do when they make an error.

Kaitlin Sabie

The installers did not bring the casing we ordered and used holey wood to make the window fit. It looked awful. When i pointed it out he kinda shrugged it off and left said he didnt have an order for casing. Called them 7 times in 6 weeks before someone finally got back to me. Told numerous receptionists my problem and on two separate occasions they said they had no record of it. When the manager finally got back to me he told me no one had told him about my problem. Communication was seriously lacking there!! Manager came out and fixed it in a timely fashion once we connected. Looks much better. Happy with install.

Stephanie Baumgartle

From Tom Logsdon’s initial visit to the installation...it was an excellent experience. Professional. Friendly. Tom gave some great suggestions that made a huge difference. And the price is unbeatable. The installers were here all day and always cheerful. Very informative and again...professional. They even showed me how to clean my windows which was hilarious because I don’t do windows!

Carma Houp

Window World has been great. Our new windows kept the cold air out in the winter and the hot air has stayed outside on the hot days so far this season. We can tell a major difference on the bright sunny days over the windows we had before. The price was less than the other companies we looked it too. We definitely recommend Window World based on our experience.

Delisa Stephens

I use to have the ugliest house on my block, after many calls to other companies my husband and I decided to call Window World after seeing a commercial. Tom came out to evaluate our house as we were only looking into a new roof. He suggested not only that new roof,but also new gutters,leaf guard,and siding. After the estimates on everything,we couldn't pass it up. He then helped with suggestions on color schems,which Im so glad I took his advice since I wanted dark gray shingles. A few weeks later the guys came out to put on the roof, then a few weeks after that they put on my siding and gutters. Im so blessed that I got such a great team of people who came out to make my house beautiful again. I highly recommend this company to everyone . I will be calling them again for new windows,and anything else they have to offer for my house and garage. Thank you Window World, we love our house that you made beautiful again.

Meredith Robbins

Our windows look great!! Everyone is more than willing to help answer any questions you may have. We had no problem with the guys coming out when we were scheduled for installation, and they did great job! We are so happy! Thank you Window World!!

Carol Cooper

I cannot begin to tell you how professional everyone has been. From the salesman Tom, who came by several times, to the crew who completed my whole house in siding and stone. Last, but certainly not least, Ricky who is in charge of making sure everything is done correctly, is PHENOMENAL. Making sure every last detail is taken care of correctly, and even pitches in and does work himself (which I’m sure is not in his job description). Highly recommend WINDOW WORLD LOUISVILLE. C. Cooper

Moody Music's Recording & Video

We had new siding and windows installed - they beat the prices of champion and a few others. . . The sales guy, Tom L, made a few recommendations to help keep the character of our house (combo of shake and board and batton) - the end result was a house that looks brand new. . . I couldn't be happier with the sales team, installers, or scheduling

Connie Downey

I am so sorry I went with these replacement windows. At least my old wooden windows weren't trimmed all 4 sides with white caulk. I don't consider 3/8" caulk acceptable interior trim. Downgraded the interior look of every room. I wish I had been told caulk was going to be the most noticed feature of these windows, 11 of these things. WW should get with the manufacturer to design a cover strip to cover the caulk. I wish I had never made the call and will regret these windows every time I look at them.

Nita Wimpee

I love my new windows and doors. We were amazed how quick the installation was done. Kudos to Rick Sr., Bill (installation), and Jeff (drywall and paint). You guys are amazing!!

Gregory Claypool

They were fast and they did great work. Not a single problem so far. One window was measured wrong but they fixed it and got it installed very quickly and apologized. Would definitely use them again.

Jane Schoenbachler

The representative that came to the house was very knowledgeable. The installers were professional and did a great clean up job. My husband and I are very pleased with our window.

Victoria Lemke

Window World was professional and delivered just as promised in the time promised. From sales to installation we were very pleased. I would highly recommend and use them again should the need arise.

Steve Hall

My new basement windows look terrific. Quite an improvement over the 60-year-old metal-framed windows. Cliff did a great job on the install. I wish everything in a remodel was this easy!

Steven Holley

The crew that installed our doors were very professional and cared about doing a good job! They were nice guys who were also very personable!

Toya Pruitt

These two gentlemen were a pair of great guys. They were respectful of myself and my property. They cleaned up well after themselves and I appreciate that immensely. I would definitely continue to do business with them in the future.

Michelle Kay

Really super showroom. If you need to see, touch and feel options that are in place, it's a great experience. Each office has different windows and doors on it. The staff is super helpful and patient. I will definitely be using them in the future for other projects as well.

Mike Reiter

Window World did our replacement windows and sliders on our condo in Louisville. We then bought a house in Jeffersonville and wanted to replace the patio slider with French doors. Based on our past experiences, we called Window World for their reliability and quality...

Tony P

Excellent Customer Service. Great Windows. Installers are great and very knowledge on their stuffs. My Sunroom look very nice and warn now. Thanks again.

Janice Clarke

i just had some help from Rick Kelly. he was very professional and very helpful. if i need windows i know where to call. He was also very helpful in telling me about things that need attention. when i can i will call for gutters and i need my back doors replaced. Thanks very much. Janice Clarke

Jill Evans

Heath came out and was great to work with. The windows were beautiful and high quality. I thought they were too expensive so I haven't purchased any windows. I will have to wait for a big sale!

James Bickett

I had to replace Windows and siding in 2007 and sliding door out our walk out basement June 12,2012 .They did a great job both times.I really like how T. Armstrong's team did the trim around our door. I

Booker T. Polin Jr.

Very nice high grade windows. Installers was excellent and professional. The window world personnel friendly and was able to ask all my questions, very professional service.I HIGHLY RECOMMENDED WINDOW WORLD HANDS DOWN.

Belinda Kent

I had a great experience with my windows they worked with me when I needed my windows in a hurry. I absolutely love my windows totally changed the look of my house.

Naomi Olges

Very friendly and informative. Cleaned up as best they could. Showed me how to lock and unlock doors and windows as well as how to easily clean them inside and out.

Holleye Lewis

Russell is absolutly AMAZING!! he truly cares about his customers and goes above and beyond to my their experience the best it can be! Very patient and kind and will answer any question you have!! He is amazing, go see him!

Heather Sims

The door installers were on time, friendly, and did a great job. My only complaint is that at least one of the three men was a smoker and smoked too close to the opening/door allowing smoke smell to enter the house.

Rachel Schwartz

Quality windows for a decent price.

Matthew Johnese

Russell is the best Window World salesman and rehash person. He is very sweet, makes sure everything is done right, and is very precise.

Charles Ogle

Our installer , Don, was very courteous and professional. This was our 2nd time using Window World and we are very satisfied.

Brian Reigler

The Installers did a great job! Professional, on time, communicated well. Thanks!

keenpainter

My patio sliding door installed by Window World got a leak. I talked to WW on FB, they promptly arrived and fixed the issue.

jgalt6

No complaints on the work or the products. Made a wonderful difference in the looks of my home and the utility.

Benjamin Farquhar

Very well priced and really good customer service. The installers were here on time and did a very professional job inside and outside. They cleaned up and made sure everything was taken care of.

Connie Slater

Installers did good job. Most windows had smears between glass and have to be replaced

Kaelyn Nichole Woodard

Russell Johnese is one of the most sweetest ReHash Managers i have ever had the priviliage of speaking with. over all wonderful company and wonderful staff as well .

Roscoe Webb

The installation went as planned without any problems. The installers were very pleasant and conducted themselves professionally.

Marlo Miller

They did an awesome job on replacing all of our windows. Would recommend them 1000 times over!!

Dennis Simpson

Very professional and quality all the way around. Would recommend 100%

Robert J. Warren

Outstanding from Start To Finish Plus a Follow-up call to ensure all went well! A+ Service!

Raul

went in there with a small problem, and the gentlemen there helped and explained it very well. we will be getting our next windows from here!

Gary Wachtel

I love this place, great Windows guaranteed for a lifetime. Really good service 18 put in in one day, cleaned up and gone like they were never there.

laura fox

Neilson and his wife were awesome they did not only a awesome job the were very professional cleaned up no mess was left and I would 100% recommend them to everyone