Reviews of Rite Way Auto Glass. (Window Installation Service) in Louisville (Kentucky).
Rite Way Auto Glass
1109 Versailles Rd Suite 500, Lexington, KY 40508, United States
Description
Information of Rite Way Auto Glass, Window installation service in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Rite Way Auto Glass
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Reviews of Rite Way Auto Glass
Lora (Silverspirit)
I called Rite Way Glass and talked to Gena, she was very professional, and efficient in getting me and exact quote. I done what most would do and called around to other places and the more I called around the higher it got. Needless to say, I went with Rite Way Glass, and glad I did! Taylor called me and told me he was running late because of traffic; I consider that good communication. When he got here, he immediately started working, he had a trainee with him named Hunter and I set and watched/listened, Taylor is top notch in training, talking to the client and doing an awesome job at multitasking peroid. I recommend this company and their employees to everyone that needs this type of service. With the way things are now in this day and time it is hard to find a company that cares about the complete satisfaction of their client, and the quality of their work. This company deserves a 10-star rating! Thank You Rite Way Glass for a very professional, caring job well done!
Tim Hibbard
Rite Way Auto Glass was responsive from the beginning. After checking them out online I was able to get in touch with an actual person. My customer service rep Shana was very friendly and helpful. I have an old 2004 Jeep Grand Cherokee that needed a new back window with a working defrost defogger element as mine had burned out. I was worried they weren't going to be able to find one she kept me on the phone as I gave her the information she needed. She found one and we scheduled an appointment. Nick was my technician did a wonderful job he showed up on time told me exactly what he was doing . Very competent and persistent as I have an old Jeep it through him some surprises. Nick figured out how to work around it and now I have a working defrost, defogger back window. Thanks to Nick and Shana. I would strongly recommend this company to everyone that needs to repair or replace their glass on their vehicle. Also almost forgot Rite Way is very affordable. They were 200 to 250 dollars cheaper than the other places I looked at and they are a local Kentucky company. So if you want to help your home state that's an added plus.
Matt Watts
Gina was very courteous in getting the appointment setup. She contacted me back to make sure I was satisfied with the job. Tyler did an awesome job replacing the windshield. He was friendly the entire time. Installed the windshield very quickly but didn't rush just to get it done. Made sure it was done properly. I'm completely satisfied with the entire experience.
Sandra Middleton
We were sure that we had a leak in the windshield. The technician that came to our home checked out the windshield before starting any work. It turned out the leak was not from the windshield but from lights on top of our truck. We did have to pay a service call fee but that is understandable. The technician was professional, courteous, and friendly. The office staff also were great to deal with, professional and friendly. We will definitely call them if we ever need a windshield replaced and will definitely recommend Rite Way Auto Glass to others.
Melissa Brashear
Just wanted to say thank you and awesome job Nick! I definitely will recommend Rite Way Glass! Quick to get an appointment and fixed my windshield with my crazy schedule Very professional and friendly. I was working from home and have dogs Nick didn’t mind to call instead of knocking on the door, which can gets the dogs hyper. It really helped me being able to get the windshield replaced and not have to take off work. Thank you!
Drey Bowen
Rite way auto glass was so easy to work with when I needed a repair. My wife's windshield due to a crack. Michelle, my customer service rep was easy when it came to working on with my schedule for an appointment. Chris the repairman he did an awesome job with the repair and recalibrating everything. Estimated wait time was 2 to 3 hours. He had it done in a hour. They even called me back after I had left to see if I needed this sticker that was in the window for parking which I didn't need, but still it's little things like that that counts. Definitely got a new customer.
Teddi Baker
Wonderful job. Katie was friendly and professional on my initial call and within less than 10 minutes had my appointment scheduled and my insurance approval confirmed. Russ arrived on time, got right to work after explain the process. Took about an hour for install and another hour before I could drive car. New windshield is perfect. Highly recommend this company.
Sammy D
Got a crack in our front windsheild while traveling. Called our insurance company and they set us up with Rite Way to have it replaced. Rite Way arrived right on time. The tech, Taylor was polite and professional. Took less than 45 minutes and the windshield looks great. Our customer service rep was Gina and she was great as well. 5 stars all the way around. Excellent service.
Gina Caudill
My windshield received a crack it in from a rock while my husband was driving it. I wasn't sure how to make the arrangements for getting it repaired but I started with my insurance company, who contacted the dealership, who then contacted Rite Way glass. Gina walked me through the process of scheduling, and even spoke to the insurance company contact on my behalf. Gina was professional, efficient, and extremely helpful and I think she went above and beyond. Ryan did an excellent job of installing the windshield. Gina and Ryan are great representatives of your company.
CM Howard
Nick with Rite Way auto glass came out and replaced my husbands windshield in September. He was super fast, kind, and did an excellent job. The entire process was smooth from start to finish and they beat the competitor price by nearly $300! I would recommend Rite Way Auto Glass every time!
Frankie Langdon
I recently had the misfortune of having a huge crack in my windshield over the weekend. I figured I would start by calling Rite-Way Auto Glass, who was highly recommended to me, just to see what I needed to do in order to get things started. In a matter of moments, Shanna the Customer Service Representative had my insurance company on a 3 way call to establish my claim. Next, she worked her magic and was able to get Ryan their Technician scheduled to replace my windshield the very next day! Shanna assured me there was nothing else for me to do, that they would have it all taken care of on my behalf! Talk about superior service! Most appreciative Shanna and Ryan! 😏👏👏👏
Lucius Marks
Gina was polite and courteous. Thorough and made sure I was getting the correct windshield. Cody arrived on time and begin work immediately very personable young man. I was pretty impressed. The windshield and the installation were high quality at a reasonable price.
Alson Cole
Rite Way replaced a busted car window for me. Shanna was very helpful over the phone in setting up the repair and working things out with my insurance company for a timely repair. Then Taylor did an excellent job replacing the window. He was friendly, he explained what he was doing and what he did, he cleaned up, and he checked to make sure I was completely satisfied with the replacement. You'd never know a thing happened. So yes, I'm 100% satisfied and would recommend Rite Way to others specifically based on my experiences with Shanna and Taylor.
Speak Easy
Excellent experience! Quick response with a quote and next morning replacement. Cody was great! Very professional and a pleasure to talk to while he installed the glass. Cheap price and immaculate service. What more could you want? Rite Way makes sure their customers are satisfied from start to finish. 5 STARS
Elizabeth R
They are really nice people at Rite-way. They do all the work of making sure your insurance pays for the best possible replacement windshield. Their waiting room is clean and comfortable and has coffee and water. The staff are all friendly and polite and seem to enjoy their jobs!
Michelle Earle
Great experience! Michelle, who was very nice and informative, called me less than an hour of filing a glass claim with my insurance and was even able to get me on the schedule for the next day! Russ, my technician, went above and beyond to accommodate my schedule and provided fast and friendly service. I highly recommend Rite-Way Auto Glass!
Jessica Pfost
I made a glass claim through my insurance company for a windshield on a Friday. Within a half an hour, Gina called to schedule an appointment for the following Monday. Taylor was the technician who came out to the house. He was on time, worked quick, and let us know when he was leaving. Both Gina and Taylor were very responsive, professional and provided excellent customer service.
Patrick Pauly
Best glass company in Lexington. I unfortunately had someone bust out my window and called multiple companies. I called Rite way and Hailey immediately put me on the schedule. I told her about meetings I had and she worked around my crazy schedule. Jordan Came to my house (couldn’t drive the vehicle) and replaced the window. Thank you for working around my schedule and doing great work! Highly recommend!
Kayla Patton
My rear view mirror in my car come detached from the windshield a few months ago (never had this happen before). Honda told me they didn’t have the ability to fix it, to call whoever replaced my windshield. Called Rite Way recently to try and see if they could fix it since I had my windshield replaced there months ago and they sent someone to my apartment 2 separate times and it is now fixed. Good communication, very convenient since I didn’t have to leave my home and it was fixed within days. Thanks Jordan!
Jamie Darnell
Called and talked to Hailey to see if they could find a windshield for my classic truck. I couldn't believe it they found one and had it the next morning! And Taylor brought out the glass and double checked everything and loaded it and made sure I could get it home without damage. Super super nice staff! definitely be doing business there again!!
Michael LeMaster
Rite Way makes it easy to get your auto glass replaced. Michelle and Shanna are very friendly and helpful. Cody the technician provided excellent communication and completed the work quickly and with care. I highly recommend!
Danny England
Rite Way recently replaced the sliding glass panel in my truck. The process was seamless and they exceeded my expectations. Katie, the CSR, communicated everything and even followed up to make sure I was satisfied. Nick, the technician, did an excellent job even vacuuming my driveway in case any glass was there. Can’t recommend Rite Way enough
Robert Boyd
Shanna got me setup for an appointment and Russ came out and got my windshield replaced while I was working on the job site. Waited a few weeks to post the review but 10/10 will do business again and recommend them. I had another place try to give me an aftermarket glass without the logo at the top in the middle in the past but they did not try that.
Teresa Whicker
My CSR Katie was wonderful. She set up the appointment and when I needed to change the date and time. She did that as well with out any problems.
And my Technician Brian did a wonderful job. He did all the calibrations for my cruse control, lane departure, car coming up on on the side of me. And all the rest of the things like that.
But the London , Kentucky office is a great place to have a windshield replaced.
keith clark
Perfect transaction in every way.
Truck door glass was broken into and these folks took it in overnight to secure it and had it fixed by noon the next day.
Vacuumed all the glass and restored it as new.
One call took care of everything with insurance company. Too easy !
Thanks Rite Way
Keith Clark
Ricky Cochran
I called on a Thursday about 2:00 pm and Shanna took my call ,helped me with getting my information on my truck and with a claim on my insurance. Came the next day and installed the new glass very quickly . THANKS to my tech Jordan for a quick fix and to Shanna for a quick scheduling to fix my truck. Truly professional people and company, got my business for life!!
Marion Baker
Professional and friendly and great to work with. Gina was great to work with to get this set up. Jordan was very professional and very knowledgeable. I really appreciate the great friendly service we received, and should the need arise, I’ll be sure and ask for Rite Way Auto glass.
Ken Tullar
Katie was very pleasant and answered all my questions. Rite Way was able to order my window and Jordan came the next morning and did an excellent job installing. I will call them again if I need to get any of my vehicle windows replaced.
Anne Burnette
Katy and Taylor were amazing. My car had been vandalized and I needed to drive it urgently. Katy managed to coordinate a same day emergency repair and Taylor showed up exactly on schedule and did a masterful job. I couldn't have had a more caring experience. I felt "visited by angels". Many thanks to Gina and Michele for conveying messages, too. Y'all are a great team. Katy, thankyou for somehow making it happen. You were a special blessing.
Denia
My technician Cody was very professional and friendly. The front desk was also kind. He did a great job on my windshield and it was quick and affordable. Definitely recommend!
Connie Renfroe
Michelle coordinated our service in a professional manner. We were very pleased with the work Nick did on our vehicle. I would recommend Rite Way Auto Glass to anyone needing window replacement on their vehicle.
Nick Dorn
Rite Way Auto Glass took the stress out of an unfortunate situation when I found myself needing a windshield replacement.
After a tractor-trailer kicked a rock into my windshield, I knew it would likely need to be replaced. After filing my initial claim with the insurance company, I called Rite Way and explained the situation. After providing some additional information, their staff reached out to my insurance provider for me and got an OEM windshield replacement approved in a matter of minutes. Rite away was able to get me scheduled the following week.
The process couldn’t have been more simple. I dropped my car off at their location because mobile install was not an option due to the required camera/sensor recalibration. I didn’t have to fill out any paperwork - that was already handled. When I picked the car up that afternoon, it was parked outside ready to go. I spent no more than five minutes in total at the shop.
The install was done well. Great fitment throughout and everything lined up like the factory glass did. The only indication that the glass had been replaced is a very slight bit of sealant on the interior of passenger side of the windshield, only visible from the drivers seat (seen in the 3rd photo). I doubt the average person would have noticed - the only reason I did is because I’ve detailed this car inside and out probably a hundred times over the years. If that’s the worst of it, I call that a win. I’ll also note that my car was very clean when I left it, and was still clean when I got it back.
Following the install, I did a deep clean on the new glass, and the clarity and finish is wonderful. I haven’t had any issues with the sensors so far either. Rite Way gave me a follow up call about a week later to make sure I was happy with everything.
From start to finish, this process was much easier than I expected, all of my requests were accommodated, and their customer service was better than I expected. Based on my painless experience and the quality of the install, I wouldn’t hesitate to recommend Rite Way in the future.
Amanda McCracken
Gina was extremely helpful in getting the appointment set up timely and letting me know what we needed from the insurance company. Ryan called to let us know he was on the way. He was very pleasant, efficient, and effective! Highly recommend!
Chris Barker
Called in an insurance claim on a windshield. I was told Rite Way would call within 2 hours to schedule. Shanna called within 1 hour to set up an appointment! The install was scheduled the next day and the technician Jordan was on point! This is a very professional company and would definitely recommend them!!
keith pendergrass
Couldn't ask for better service. Due to situation I had to reschedule 3 times with no problem. Nick, window installation, kept me posted about arrival time. Nick was polite and informative. . Cleaned up afterwards and was finished in about an hour. Hope I never need auto glass again, but if I do, then it's Rite-way. Thanks for the great job Nick.
josh sparks
Called mike at rite way about needing my door glass replaced. He ordered the glass and had it installed in 2 days. Jordan the technician was fast and very professional! Shanna followed up to make sure everything was good. All around a five star company!
travis snapp
I waited until Ryan the installer said to drive the car. I drove it and I can see clearly now. I can’t even tell I have a windshield in my car it’s just so very clear. The lady Shanna on the phone was very helpful with my questions about payments and a bout rear view mirrors. Titesay is a good company with a good price. I would reccomend to others.
Alaina Martin
Had a great experience. Shanna was super responsive and helpful. Jordan did a phenomenal job replacing my windshield. He was efficient and knowledgeable. Highly recommend them.
Rick Thompson
Customer service lives! Shanna took my call and a few minutes later had my claim filed with my insurance company and was able to get them to agree to my wish for OEM glass. Understandably it took a few days to get the OEM glass but on appointment day it was installed with my radar pod recalibrated in less than two hours. I received a call from my installer Taylor a couple hours later to see if I was satisfied and he was every bit as nice and professional as Shanna. I highly recommend!
David Raney
Michele answered the phone and immediately went to work . I was passing through and was in a bad spot . It was 4:30 pm and they closed at 5:00 . While Michelle was ordering a new back glass for my truck she was giving me instructions on how to get to her . Chis ( the technician) got me in a few minutes , after closing time and put on a crash protection plastic cover over my back glass because It was about to rain . They scheduled an install first thing the next morning and had me back on the road . Awesome teamwork and a great experience! I could not imagine a better outcome !!!! Great job !
Michelle Robinson
Doing travel X-ray I’m on the road a lot, and my windshield seems to be a rock magnet! Thank you guys for coming to my rescue so quickly for the second time!! Great service, quick to get me back on the road. This is where all of our company cars will be serviced! Great job!!
KEITH RUSSELL
These guys saved me about $200 on my Ford truck. They installed my front windshield and were very professional. I contacted Gina, and she sent Ryan the tech out, and everything was smooth.
Will use again if needed.
Charles Richardson
Gina, the CSR, and Russ the technician, were absolutely wonderful. Russ was friendly and very helpful in setting up my appt and getting the work done in a timely fashion. Russ was super nice and he did a great job. They went out of there way to make sure I was taken care of...Kudos !!!
David Jackson
A big shout out to Rite Way auto glass. Shaana, my customer service rep, was fast and courteous, and the technician Tyler was professional and did an outstanding job replacing my windshield. Thanks for all of your professionalism 😎 …
Kevin and Whitley Wilson
Their guy Nick did a great job with replacing our cracked windshield! He even went the extra mile and moved our oil change sticker over into the new windshield. Had a really great experience!
Chris Rawlins
Shanna was very helpful, friendly and got my appointment quickly. Justin the Tech arrived first thing that morning and did a professional, quick job and had me back driving in no time.
Tim McSurley
Gina was quick to ensure that they had the proper glass in stock and to take care of the insurance information. Taylor was courteous and quickly made the exchange. I would give the highest recommendation to RiteWay!
ONAWANDAH Hoskin
Hello everyone. I just wanted to take a minute and brag about my experience with this company. My rear defrost wasn't working because my wire was detached from my window. I leave out in the mornings with my 2yr son and getting in the car and turning on the defrost on the front windshield is great but not being able to see out the back and on a tight time schedule to get my son to daycare and then get to work,who has time to wipe the back window everyday just so i can pull off and get on my morning journey. I called this company and they replied and told me they could come to me which is a plus because I didnt have to drive or leave my home. I received a phone call from a gentlemen who introduced himself as Jordan. He let me know that he was available to come by and take a look at my window for me. Mr. Jordan showed up in 12 minutes even though he told me 15 minutes so he was early another plus in my book as a potential customer. He approached me VERY professional young man and represented this company to the FULLEST. Im not gonna lie i was like man i hope this young buck knows what he's doing. Jordan took one look at my window and sprung into action. We talked a little while Mr. Jordan did his thing very respectful thee entire time which made a difference because who wants a nasty disrespectful person in your vehicle right. Jordan came through in the clutch i couldn't wait until the next morning to try my rear defrost and what do you know I hit the defrost button and the morning moisture starting sliding off my rear window boy was i a happy camper great job Jordan. I recommend this company to anyone having window issues BTW did i mention very reasonable price another plus because im on a tight budget 😊 Thanks Mr. Jordan and i appreciate you being a young respectable man. I hope other people get to meet you and appreciate your professionalism. I looked at other places and the prices were outrageous and they wanted to replace my entire window before even looking at the issue i was having 👎🏾Let's just say going through this company i save a couple hundred dollars. Thanks guys Respectfully Mr.Hoskin
Jimi Dnu
Rite Way treated me like a person and not just a check, I couldn't afford full price and they actually worked around an affordable price and the installation guy was top notch! I won't go anywhere else for glass from now on. Thank you Rite Way..
James Farris
Very prompt and professional glass installation Shanna was extremely helpful in meeting my needs. Russ the installer was professional and clean with my vehicle. Rite way is definitely the Right way!!
beverley disney
They could not have been nicer. Chris and Gina were professional and took great care of my car and myself. The work was done sooner than predicted and that was so very much appreciated
MargieC
I called and within 24hrs I had a new windshield. Thanks to Haley and Tyler!! I would recommend them to everyone. As a matter of fact I'll be calling back in next day or 2 for my son!!
Amanda Balltrip
Hailey and Brandon (technician) did a wonderful job helping me! Grateful to have my windshield replaced quickly and professionally.
Mike R
Look no where else! Chris is who I talked to and he is the tech who installed my windshield in my one week old Hyundai Santa Cruz. Super polite guy and they did a fantastic job. He recalibrated my front safety camera and I was back in the road in 90 minutes.
Michael Kenny
I just wanted to say thank you to Hailey Taylor and Katie for helping me out at right way auto glass on Versailles Road. They are awesome. They are definitely who I am going to stick with. I strongly think they need raises for the wonderful customer service I have received
Pam Janov
I had a crack in my windshield, Nick Strumstad came to nissan in danville and he did an awesome job. He explained everything to me & was very professional. I recommend them to anyone who needs their windshield or any glass work done on their vehicle!!
Mary R
My technician's name was Ryan and he did an amazing job on my window. There was a piece of glass stuck on the track and he worked tirelessly to ensure that it was removed and back to working condition.
Frederick Ringo
The person I talked with was Michelle,very professional and helpful. The tech was great, his name is Chris. Got all the glass out the seat for the safety of my family!!
Maalik Baker
Excellent service!I had a problem with a broken driver side window regulator. My technician was Tayler, clearly demonstrated mechanical aptitude and also was showing me how to replace the glass and regulator. Because the issue wasn't completely resolved due to a miscommunication on my part, I wasn't even charged. Thanks to Tayler, I can make money through doordash again. Thank you!
christoper withers
Fast quick best prices perfect work. Michelle the lady who set it up was super nice and responsive. Taylor the Technion was nice fast cleaned up. This is who to go with.
Artamus Baker
Called and talked to the CSR Shanna about finding a side glass and windshield for work van and had both installed by technician named Joe with great and affordable service all around. Thanks Rite Ways Glass. The name fits this busness
J G
Rite Way has come to my rescue twice now and I was also lucky enough to get the same technician. Thank you Russ for everything, you are awesome!! You all did everything “Rite”! I’m definitely spreading the word!
Barbara Hall
This company takes the cake. Excellent service, staff, quality of work, and going above and beyond the call. I have been so impressed with them
They performed a job that safelite would not touch... thanks for being the absolute best
Aaron Kingsley
My son blew my back window out of my van with a B B Gun on accident. Called that same day, Friday. Gina setup the appointment for Monday. Brian came that morning and quickly fixed it. Was cheaper then I thought also.
rita porter
My customer service representative Gina was very friendly and informative! My technician Joe was friendly fast and done a great job installing my windshield !
Noelani Boettcher
Loved that they come to me and I don't gotta go to them. Being a mother with twins this was so awesome and Cody was so kind and quick. Definitely will be using then again!
Paula McElfresh
You all where Awsome! Gina was very polite and Justin done awsome job with getting my broken glass all the way around out. I thought for sure he would've had a mess of glass in my car but nope not Justin. Thanks you all for taking care of the windshield for me. I very much appreciate it!
Heather Warman
Justin did a great job took care of my windshield while I was at work. Was on time, communicated and was prompt and professional.
Matt Meighan
Great experience.
Haley and Chris handled everything from the initial call to delivering the car to me completely fixed. Great communication, great service.
Joy Kim
Everything from my initial phone call to working with Russ, the technician, was great. Very satisfied with my windshield replacement.
Hunter Phillips
Shana was very nice and helpful to work with and Jordan did an excellent job with the windshield replacement.
Brooke Ellen
Great company and quality work. Quick to schedule. Ryan did an amazing job and was very professional!
Ron Reimer
Happy with the new windshield, good job. Worked with me on the scheduling. Cody and Michelle were professional.
lashea jackson
Gina was great with helping me set everything up and Nick showed up and showed out. Everything looks great and it was very fast and efficient. Thanks
Payton rester
Shanna and nick were good to work with . Nick was very fast and friendly with windshield install . Quality work
Stephanie Owens
Shana and Chris was awesome!!! I called one day to set my appointment they had me in next day and my window got fixed quickly haven't had any problems yet.
Gordon Summers
My customer service (Haley) was outstanding and Chris ( Technician) did an awesome job installing!!
Adrianne Andrus
While traveling to Lexington for a little getaway a rock hit our windshield causing a huge crack. We didn’t want to drive back home with a cracked windshield so I started making phone calls to schedule a repair before we even arrived. My first few phone calls were largely unsuccessful with not being able to get an appointment until after we would have returned home, then I found Rite Way. After explaining the situation to Hailey she was able to get us in the next afternoon to replace the windshield. I would highly recommend Rite Way. They really went above and beyond for us in every way possible. Thanks to them and their top notch customer service we were able to enjoy our trip and not worry about our windshield!
Debbie Swisher
What a wonderful experience! Hailey is a gift, so very pleasant and kind! She stayed on the phone with me while I filed the claims on line with my insurance company, helped me navigate the process and let me know when the claims were received. It was so fast and easy! We had two vehicles with cracks in the windshield. We had put off replacing the one because of timing and the pandemic. (I’ve been going through chemo for breast cancer.) They replaced both windshields the day after I called. A tech came to the house to handle one. A different tech person picked up the second vehicle, drove it to the shop and brought it back. All handled within a couple of hours and handled beautifully! Everyone was professional, respectful and responsive. Would recommend and use again in a heartbeat! Thanks to all!
Aly Rae
I highly recommend Rite-way. From initial contact, to checking up on me the day following service, they have been extremely professional and have paid attention to every detail. I'm extremely particular about my vehicle and they made sure the correct Mopar part was ordered and installed. Chris, the technician did an excellent job and was very professional. Katie was my go-to from the get-go and kept me updated and informed along the way. I will be recommending for sure. Thank you!
Carol Harris
I called late on a Friday afternoon to have my son’s windshield replaced and not only did they have the best price, I had an appt Monday morning! The technician, Joe, was prompt, professional and did great work. The office representative, Hailey, was professional and very helpful. I’d highly recommend this company to anyone that has windshield repair or replacement needs! Thank you.
N zerimar
My appointment was at 2 but I needed to take it in earlier and they worked with me, I went in for a water leak, still need it to rain but overall I think they did a good job, everyone was very friendly.
Erin R
Rite Way was very responsive and was able to come to our house the next day. Cody did a great job with our windshield replacement and was very efficient and hard working! Haley followed up with a phone call a few days later to make sure we weren’t having any issues, which was appreciated. Great company- will definitely use them again!
Marla Porstner
Katie called within minutes of my claim being started and got me scheduled the very next day! And followed up to ensure my service was satisfactory. Taylor came to my work & had my glass installed in no time. They both were super friendly, courteous and knowledgeable. This was literally the quickest, easiest and best experience I’ve EVER had.
Jessica Duff
Gina was amazing to work with!! She handled everything with my insurance company! She got me an appointment really quick and was so kind!
Jordan was the young man that came to replace my window! He was very professional, kind and completely the job in a timely manner!! Highly recommend this company!! Thank you all so much!
Branden Woods (BW)
Brett did an amazing job with my windshield. He corrected all of the deficiencies from my last install with safe lite and, if needed, I will take all of my cars and recommend rite way to all of my friends and family. There is a reason rite way is the recommended glass replacement for Mercedes! Fantastic job by Mike and the team!!
Cari Zintak
The customer service I received from the initial phone call through installation was great. Eric was very helpful over the phone, I was given a quick turnaround appointment and even offered for the repair to come to me. When I arrived for my appointment Brett was at the ready and waiting to take my vehicle. Just an overall easy, expedient and pleasant experience for a windshield replacement. I would definitely recommend Rite Way Auto Glass.
Chasing Real
I had my windshield replaced last week and it was super quick and easy! One thing I noticed is that the price was cheaper than other places I called. They were the only ones who could get to me by the next day.
The gentleman who replaced my windshield (Jordan I believe) called me about 15 minutes out to let me know he was close. Once he came, he finished in less than 1 hour and I was good to go.
So far, everything is good and I am pleased with the service! I would definitely recommend!!
Lorie Hamilton-Neal
They were very professional. The value was very good compared to other companies. The guys went straight to work and got the job done.
freddie6969 smith
Rite Way Auto Glass replaced the windshield in my 2020 Toyota Tacoma. Significant in the replacement was the need to re-align the camera/sensor attached at the top of the windshield. Eric was able to perfectly complete the replacement and re-alignment in very little time. Hailey was very welcoming upon my arrival and knew why I was there and was waiting for my arrival. Total time from beginning to finish was only about 45 minutes, much less than I thought it would be.
All in all, Rite Way Auto Glass is a first rate shop and did a first rate job on my Tacoma. Their information is now in my contacts list for any future work.
Byron Simpson
I had a wonderful experience with the folks at Rite Way Auro Glass. I has a windshield replaced in another one of my vehicles several years ago at Safe Lite...didn't go so well. The window started leaking causing other damage to my car. After an argument they ended up covering it bur it was a major distraction. Hailey handled everything, including filing the claim with my insurance co. . I'm very particular with who does work on my Corvette...they will get my business again should I need their services again in the future.
Yana Ison
Really fantastic experience with this company. Gina, who scheduled me, was super professional. She promptly quoted me for my windshield replacement and scheduled me within 2 days of my call for service. The technician that came out, Chris, was very friendly and got the job done fast and efficiently. Not to mention the pricing was very fair. Highly recommend this company and will use again if needed!
Earlene Vance
This company promptly called to fix my windshield—Shanna was great with scheduling and updates. Cody was so friendly and personable as he worked and professionally knew his job! That you Rite-Way!
Jennifer Graham
My back windshield was shattered on a Friday and Rite Way Auto was able to order my glass and install it that day for me! While others had appointments for Monday or Tuesday we were supposed to be on the road that day and they made sure we could still get on the road!
Taylor arrived when they said he would , called from the road to let us know he was on the way, worked fast and accurately and we enjoyed chatting with him while he worked.
Hailey called back to check on us and make sure that our appointment went well.. She was very helpful and was able to provide me with a great quote for my truck that needs a new windshield in January...
The fast service and truly genuine people will keep us Rite Way Auto Glass customers for as long as they let us..
Make this your glass repair shop!!!
Rebekah Riley
Great service from beginning to end. The CSR: Gina and technician: Joe were excellent. After telling insurance agent Rite-Way as a whole got on the ball and I had my windshield in less than a week.
Michelle Murphy
Great experience working with Katie at Rite Way. She was so helpful and nice and knew how take care of my windshield replacement! Brett was right on time and keep me informed about how it all worked! Would recommend Rite Way, Katie & Brett 100%!
P S
Called and spoke to Katie. Very friendly and knowledgeable, got me at the earliest date available. And then arrange to get my window covered in the meantime. Actual day of appt, Brett fixed my window and informed me of another issue and how to fix it. Highly recommend.
datapex boi
Hailey done a wonderful job with calling me and setting up my appointment and even called to make sure I was satisfied after appointment. My tech was Russ and he done a fabulous job and in a timely manner. Thank you all!!
Kristi Dehart
Haley was great to talk with making appt and following up after service. Jordan was very professional and did an outstanding and timely installation on my vehicle.
Jacquelyne Gray
Rite-Way replaced the windshield in my XT5. Corey was my technician and his installation was flawless! Gina was my customer service rep and she provided great communication and follow up to ensure I was happy with the install! A very satisfied customer here!
Dave Bush
Needed rear defrost cables reattached in back window of Tahoe. Michelle and Brett took great care of me! They're my new auto glass place.
Gene Dunn
I got the appointment on the day I needed. My tech was Chris who was experienced and completed the job in a very timely manner. I waited about a week and had the car washed today and no leaks. Very much pleased
Hallie Walling
We had Nick come out and replace our windshield! He’s came out before and he’s always been great! Tina called the next day and followed up! Great service!
Aranessa Skaggs
Shanna was great and kept me updated every step of the way! My technician Taylor was so kind and did a great job with the instillation! I’ve had a great experience. Highly recommend!!
LINDA dearinger
These folks do business the Rite way !!! From my initial call with Shanna, until they came to Maysville(exactly on time!) it was a pleasure to deal with this company !!! Fast, fair and good work, my techs were Joe & Austin, top notch ! ⭐️⭐️⭐️⭐️⭐️ Great Job !!! Steve Dearinger… Maysville Ky
Lavette Scott
I showed up for my appointment and Shanna, Gina and the super star ⭐️ Chris did a excellent job….From me walking into the building and leaving from my appointment. Everyone at Rite Way are definitely awesome 😎 😎😎 …
Craig Baker
Hailey was very professional and went through the process very quickly, and took care of all the paperwork
Jordan the installer was very friendly and finished the installation in about a hour
Fast,friendly and a job well done. Great experience, highly recommend Rite Way
stanford elementary basketball ky
Had the best experience with Katie and Jordan. Not to mention the best price around for putting my back window. Highly recommend and will be a repeat customer.
Darien Smith
Requested a quote on Sunday afternoon. Was surprised to hear back the same day with and offered time to have the window fixed the next day. Took 30 min to fix. Very professional eith excellent service and communication.
linnea burroughs
Very professional staff. Gina and Cody were so helpful! . Cody got the job done less than 45 minutes. Definitely recommend this place before Safelite!
Sara Bindner
Haley was so was so much help getting me scheduled and finding me the best deal! She’s amazing!!!
Michelle Lancaster
I was very pleased with the service. Russ came to my home and was very professional. You could tell that he takes pride in his work. I would definitely recommend.
April Rosier
I can see clearly now the crack is gone! Gina was a great help getting next day at home service. Joe was easy to communicate with on day of replacement and was efficient.
Great work all around!
Betty Sharp
Haley and Chris helped make my total experience so positive. Friendly & courteous service, speedy & successful job. Enjoyed the facility.
Nate Kennedy
Rite way did a great job for me. Jordan, the technician, did a great job communicating. Gina helped me get everything set up with the insurance. Thanks for everything!
Robert Caldwell
Wonderful experience with Shonna and Jordan. Both are efficient. Jordan did an excellent job putting my windshield in.
Jazzy B
Riteway had excellent customer service from the start. I had to use my dealership warranty to replace a windshield. Eric personally helped me to understand the process and then called the warranty company and then the dealership. Glass was ordered and install without issue. When I showed up for the install, the installer greeted me outside the shop ready to go. As I left, he explained what he had done, so politely and thoroughly. The waiting room was also stocked and comfortable. They finished well before I expected and got me on my way. Easy, seemless, great service.
Matt Becker
Very professional establishment. From the first call with customer service rep Shanna to the service by technician Cody, this was a positive experience.
Quick, high-quality work with good customer service.
Kasey Sargent
This company took care of me quick and easy very professional made sure I was comfortable especially when you have children as Taylor my technician was very quick and made sure the job was done right
Kay K
Joe from Rite Way was absolutely fantastic! He was able to replace my windshield at my workplace in about an hour! He did a wonderful job. I found Rite Way when I was told another shop would take almost 3 weeks to get me in. My windshield was continuously cracking and I was really worried about it caving in. Shannon and Jessica in the office were also very helpful and kind! I highly recommend Rite Way to anyone needing a glass replacement or repair! Thank you all so much!!
Theclockworkman
I needed my windshield in my truck replaced I called Gina and Joe was very professional and did I great job.
Peggy Watkins
I am a transporter and broke my back window and called Rite Way and talked to Eric. He was knowledgeable, friendly and professional. He ordered my window waiting for insurance approval.
They replaces my window in 2 days. Russ was my technician and did fantastic, it looked like my factory window.
Haley called me a few days later to see if I was satisfied. First place with window replacement to call and see if every thing was alright.
Would definitely recommend them to everyone.
Rob Touchton
Riteway Auto Glass went above and beyond. Eric made booking my appointment completely effortless and was super transparent. Jordan came out and fixed my windshield faster than I could have filled up my gas tank and Haley followed up and made sure everything went smooth. Which it did! Hopefully my windshield never breaks again but if it does I know who to call.
Michelle Hall
Imppecable service !! Eric was absolutely amazing!! He stayed on top of everything and kept us updated with each step. They came and got our vehicle, replaced our cracked windshield, and brought it back within 3 hours. Superior service and would highly recommend to anyone!!! VERY IMPRESSED!!! Lifetime customer now for sure!!
Nick Breitweiser
Rite Way Auto Glass gave me high quality service that was also quick and affordable.
Katie was a huge help in getting the service set up while working with my specific financial needs.
Russ did an excellent job on the mobile service. He is quick, professional, and does high quality work.
Carol Smith
Our experience was very great Nick was professional and courteous and enlightening and thanks to Shanna for calling us to check to see how our experience was thanks Carol Smith and Sandra Popp
Jessica Thomas
Scheduling was a breeze. Price was better than the other places I called. Technician was friendly and gotten new windshield replaced quickly in my driveway. Highly recommend Rite Way!
Crystal Smith
Needed windshield replaced on husbands truck. First thing I did was call Riteway. I didn't know what the process was, and they handled everything from there. They contacted my insurance company and had us on 3 way call. They had it replaced very next day! They contacted my husband day of during his lunch break to let him know when they would be arriving and made sure it was done by time he got off work. They made the process very easy with no complications at all! They even did a follow-up call next day to make sure everything was good!
Leslie Whitaker
My experience with Rite Way Auto glass was very good. Joe was experienced in putting in my windshield. Even with it sprinkling rain. He was Also very nice. Very professional manor. I would recommend Rite Way Auto Glass to anyone.
Kim Huddleston
Very satisfied with our service. Quickly responded to our claim and were here soon after to replace our windshield. Haley is super friendly and made sure our needs were met! Thank you, Rite Way Auto Glass!
Austin Kirk
Rite-way fixed my son’s windshield when I was 2 hours away. The glass company across from Paul Miller was rude and was going to put me off for 10 days. They wouldn’t even help me get the car out of the weather. Rite-way was completely willing to accommodate, housed the car in their garage overnight, and had the windshield replaced the following day. Hailey went above and beyond. She handled all of these things, was sweet and overly happy to serve, and even followed up the following day.
Jen Kelly
What a great company! I worked with Eric in the office and Russ came out for our install. Eric was extremely patient with answering all our questions after a iceberg flew off a vehicle in front of us and smashed our windshield. I really appreciate the time he took and his professionalism. We had a choice of where to get our glass replaced, and ended up going with Rite Way based on our interactions with Eric. Russ who came out to install the glass was excellent! Everything looks great on the install, and he even vacuumed and sanitized inside our vehicle. The note pad was a nice touch too! Thank you both for your work on this project for us. Hopefully we won't need to replace a windshield again, but if we do, we will be calling Rite Way again.
Jerry Johnston
Filed an insurance claim around 4:30pm on Monday, call from Rite-Way came only minutes later. Set an appointment for Tuesday afternoon, windshield was replaced and took just over an hour. Installation was handled by Chris, very courteous and professional.
Steve France
Great service. They have now replaced 2-windshields and we are very happy with the work that they did.
Ray Robinson
This is my second windshield in a matter of weeks, but this experience far surpasses the first. I dealt with Hailey over the phone and she was not only polite and professional, but she also took the time to make sure I would be getting the proper windshield and at the best deal as well. My previous experience was arranged through a Ford dealer and I didn't even get the OEM part. AND...that was after not one, but two wrong orders. This experience though, spot on...perfect! The right glass, on time and an outstanding experience from start to finish. In total I spoke with three different employees here and all three were fantastic. That shows a culture that is focused on first class service...and worthy of your business! Kudos to Hailey and whoever hired her! I hope I don't need to, but if I do, I'll be back for sure.
Bill Burbridge
Shanna Whalen is very efficient and very professional, she handles the needs of our shop in a very timely manner She's an asset to your company.
Leigh Ann Speck
Everyone was fantastic from start to finish! Jessica helped to get a factory windshield covered in full by my insurance company and it was ordered last Friday, my appt was today with no issues. Chris and his associate called and was at my office in 10 minutes, extremely professional, nice as can be. I could not have asked for better service! I chose this company based on their reviews and I am glad that I did! Thank you all for your wonderful service today! :)
James hopkins Jr
I’ve always had a great experience with the sales team! I mostly dealt with Hailey and she was always super helpful and respectful. Nick usually installs our windows and he is always very timely and professional at his job. Highly recommend this team and their services.
Jarod Thornton
I have a 2007 Honda Element that was blasted from years of driving, causing impaired visibility at night and on sunny days. I called Rite-Way Auto Glass and spoke with Eric. He was very professional and provided a quote on the spot. I scheduled a time and they had my car done in about an hour or so. I highly recommend the team at Rite-Way!
Lora C
My boss was working out of town in Morehead, KY and was in need of a windshield replacement ASAP due to . I called numerous places that either did not respond to my inquiries, had no availability until 3 weeks out, or did not service the area. I spoke w/ Eric at Rite Way Auto Glass and he was able to get the windshield ordered and delivered for an early morning installation by their technician Joe. Joe contacted me to let me know he arrived on site and was taking care of the windshield. I even got a follow-up call afterwards from Haley to make sure everything went well. In a time where everything is automated, it is fantastic to work with real people that offer fantastic customer service.
Chandra Akers
Gina was very polite and helpful with scheduling. Nick did a fantastic job replacing my windshield and cleaned all the glass out of my vehicle. Highly recommend!
Theresa Tabor
Katie Joe and Austin were amazing with customer support and relations. Not only was it the best out of 5 places I called on price but they cleaned up all the broken glass and had things done very quickly. Highly recommend calling Katie and having Joe and Austin sent out!
Matthew Patrick
My CSR, Katie, did a fantastic job with contacting me in a prompt, pleasant, professional, and courteous manner while my Tech, Russ, did an equally awesome job with his install. I highly recommend Rite Way for any of your auto glass needs!
Simon Ocampo
This company is very helpful and did my windshield very fast and very professional I recommend this company to others as well I’ll call this company again if my Windshield breaks again thank you
Virginia Tyler
When I called a little before their listed opening time I was pleasantly surprised that not only did Eric answer the call, but was immediately able to help. He ordered the windshield for our vehicle, got it delivered, and installed by Brett and Jordan the same day. The price, customer service, and high quality installation couldn't have been any better. Thank you, for making sure my family has a safe ride and quickly removing an item from this mom's to do list.
Andre Johnson
I was very impressed with the service we received from Rite Way, the gentleman they sent out to replace my truck windshield was polite and knowledgeable of the task. He answered all my questions in regards to his work and seemed to be passionate about his career choice. In these challenging times it was a real joy to see someone like Jordan who was glad to be working, and to be working doing what he enjoyed. Thank you and keep inspiring customers with the positive attitude 😀
Surf Tile
Right Way replaced a windshield in my old Miata September 2021 and did an excellent job. Brent was friendly and professional and even talked for a while with my father who wanted to watch the process. He was a class act. What impressed me was the follow-up call to see if I was happy with the install. Top notch.. they could have just installed, got paid and left and I would have still been happy. Above and beyond.
David Wells
Katie was great to deal with and Taylor the technician is top notch, he went above and beyond!!!!Easy and smooth installation.
Doug Roher
Katie and Russ got me right in and got my sunroof issue resolved. 100% satisfactory on the whole process.
Marquita Van Winkle
Cody was timely and very professional when he came to my office to obtain access to my vehicle.
I was pleased to receive a follow-up called from Katie, inquiring about my experience with Rite Way. I would recommend this company to friends or family.
Bb 722
Getting my rear glass repaired through Rite Way Auto Glass was a great experience. I scheduled and paid for the repair over the phone on Friday and they completed the repair on Monday whilei was at work. The best part is they were much cheaper than other quotes I had received.
Jeffery Tyler Stewart
Cracked a windshield on vacation and my insurance used Rite Way to replace it. Install was fast and professional. Fast forward one month and my rear view mirror ripped out a chunk of the windshield when attempting to adjust it (was extremely stiff).
Contacted them and spoke with the owner Mike. Very nice and professional conversation and had the windshield replaced again the following day!
Highly recommend these fellas!
crissy crubaugh
Got a break on driver’s side day before long trip. Gina got us in quick. Chris did a perfect job. It was fast and efficient. Still doing great!
Filly Fillyy
Great service beginning to end. The communication was great from the moment I got a quote to the end of the job. They came in cheaper than any other quote I got and were able to get me on the schedule almost a full week before anyone else. My technician Taylor got to me super early even though I was all the way in Richmond and made quick and clean work of getting things replaced, as well as answering any and all questions I had. Definitely go with Rite Way if you're within their service area or can get to one of their shops!
Timothy Saylor
I called for a quote and was immediately impressed with the price and responsiveness of the people that helped. I was able to get my windshield replaced the day after calling for half the price of any other quotes I received. Chris did a fantastic job and was finished within an hour. I highly recommend Rite Way for any glass replacement needs.
Hannah Ginter
I have nothing but good things to say about my experience with Rite Way. I had the misfortune of having my SUV broken into and the passenger window busted in. I was going through my dealership to have it repaired, but the window was on back order for another 6 weeks with no rental cars available (thanks COVID)! Thankfully I called Rite Way and they were able to have the window ordered and DROVE TO ME where a technician installed it the VERY NEXT DAY! I was so ecstatic and they did such a great job. I would highly recommend this company to anyone!
Dawn Davis
Called about a leaking windshield in an old truck and they came out the next day. Chris was very professional, explained the process and before i knew it, we had a new windshield! Chris was very friendly, courteous and picked up everything before he left. Will definitely recommend Chris & Rite Way to anyone in need of repairs or new glass!
heather hynes
I called a lot of windshield replacement companies in Lexington to get quotes and every one who answered seemed so rude and a guy who works for rite way answered and he was so nice and had such a great personality and helped me get an appointment setup through them like 2 days after calling and they came to my house. They are affordable, the workers are very nice, the dude was on time to replace my windshield and it did not take long at all, and my windshield looks exactly how it did when I first bought my car! I would 10/10 recommend these guys
Melinda Kerbaugh
Eric at Rite Way in central Kentucky was recommended to me after I was having trouble finding someone to replace my daughter’s windshield. As soon as I called him, he immediately began ordering my windshield and told me what I needed to do in order for my insurance to pay for the claim. He helped me get the claim processed and communicated with me setting up the appointment to do the work at our residence. Everything was on time and was done very professionally. The whole process was easy because this company is local and I was able to talk directly to the people involved.
shauna williams
Called yesterday, had the window fixed by Nick today.He did a full replacement in under a hour. Highly recommend.
Jason Fouch
Great service and great job replacing the windshield in my 99 Honda Accord!
Kara Cosby
During the ice storm, my windshield had cracked from bottom to top, so naturally I called my insurance company to start a claim. They transferred me to another company (not Rite-way) and I explained to them that I work at Lexus, and lease my Lexus and that it was very important for my windshield to be a replaced with certified Lexus glass. Each manufacturer puts different glass in each car, and it does have an effect on the sound getting in, safety features, etc. I had been assured that the only part available is the original manufacturer glass, so they scheduled me an appointment nearly two weeks out. The day before my appointment with the other company, I called to confirm the correct part had come in (which I was told it had) and I asked for the part number so I could confirm and they had ordered from a Lexus dealer (because it had not been ordered through my dealership) and was put on hold for a long time. After then asking them if they ordered it with Lexus of Louisville, they quickly responded "yes" and then I asked for the part number again. After transferring me to another rep, I was told "turns out the part is aftermarket, but its just as good". At this point, I cancel my appointment. My parts department told me to call Rite-way and that's where I spoke with Jessica. Such a difference from my previous phone call! So pleasant, efficient and helpful! Told me she would be in contact with my parts department and set everything up! Within two days, Chris and Jordan show up at my work and replace my windshield- even left me a thank you note in my car! Super friendly and professional- I could not have been more impressed with my experience with Rite-way! I will recommend them to anyone needing auto glass services! Thanks so much Jessica, Jordan and Chris!
Joshua Gilpin
I am very grateful that Brett helped me trouble shoot a leak in my roof. It was hard to judge if I had a faulty windshield seal or if it was a crack in the body seam near the top corner of the windshield. He could have easily upsold me on an expensive fix, but he was kind enough to look at the problem and try a less costly option first before trying a more expensive one. So far the fix is good, and even it fails in the near future I’ll still go back again to see him for the other option.
Callie McMullin
They were awesome! As soon as I pulled in, they were ready to fix my windshield, and were incredibly kind and friendly about it. They made sure we had everything we could need while we waited and we're willing to answer all of our questions on site. My favorite part was their assistance in helping me file my claim for insurance.
Loraine Thompson
Riteway got to me a week before safelite could... The guy they sent...Nick...was amazing and sweet and quick. Guy I spoke to in the office, Eric I think was really awesome and kind as well. These guys are great.. if i ever need anything else done with glass I'll be calling them for sure
Makenzi Childers
Taylor was the technician, he was very professional , fast paced and efficient ! Will definitely Recommend this company in the future!
bob thomas
Both Michelle and Nick went above and beyond my customer service expectations. After being told by a body shop after an accident that it would be October before they could replace my drivers side glass, Michelle arraigned for Nick to come to my home in ONE day! Thank you!!!!
Michael Chea
Wonderful job !!!! I can guarantee that you won’t be disappointed after you get your glasses service done from them.
Anthony Neal
Brian did great job on time & install &
Michelle was great on phone
Great company to work with !!
Lynda Mullins
Cody did a get job putting in a new quarter glass. It looks perfect.
Robyn DAlexander
Wonderful staff and very responsive to your needs and your calls! They got my OEM windshield in and held it for several weeks to take to my Mercedes Dealership when I needed my appointment!! They were a recommendation from Mercedes and boy, talk about 1st class! Can you tell I'm pleased!!
Karrie South
One Business to another, I would definitely Recommend Rite Way Auto.
One of the vehicles on our lot had a cracked windshield due to the Ice we had several weeks ago, We needed something Quick! I had first spoken to Eric on the phone, Great Personality, great energy, he was able to get our vehicle in the next day!
Taylor came out and was able to install the glass in a very timley manner, He was Friendly and Professional, 5 stars for exceptional customer service!
Dawn Richwine
Thee best Glass business in town!
So quick, reasonably priced and great customer service! Please use them!!
Bill Kelley
Brian and his associate showed up right when he said they would, and took care of my windshield quickly and efficiently. In just minutes my car was as good as new and ready to go. I would recommend Rite Way to anyone.
M M
I was very happy and satisfied with the work done on my car today. The technician, Chris, was very friendly and went right to work on my issue. He resolved it in a timely manner. I will definitely be retaining his contact info and will contact him in the future.
Brian Dean
From the time of first contact to walking out with the repairs finished it was by far the most professional and transparent custom service I've ever had. Chris throughly examined and repaired a leaking sunroof that was causing electrical and cosmetic damage to the vehicle. I will always be recommending Rite Way to anyone who needs their services!
Kim Harris
Brett was outstanding! He replaced the rear passenger glass on my BMW after a break-in. He was super friendly and very responsive. They came to my work to make the repairs which was very convenient and even cleaned all of the broken glass out of the car. I would highly recommend Rite-Way and Brett for any glass repair needs!
Conrad Shiba
Awning window on my RV fell out. Two local auto glass repair shops declined to help. Of five others contacted on internet, only this one responded promptly. They came out the following day (39 miles), quickly diagnosed the problem and discussed it with me, did the repair promptly and also repaired another loose pane, and cleaned up after themselves. The two-man crew was friendly and professional.
Megan Elias
Discussed a windshield replacement late afternoon and got my new one installed early afternoon next day. Employees were very kind, helpful and prompt in their work. I was concerned about what type of glass would be used but it turned out to be exactly the same as my old one. Highly recommend Riteway Autoglass!!
Deondra Sailors
Windshield was ordered quickly & installation was completed less than 48 hrs later. Jordan arrived promptly to install windshield- was very nice & professional. I highly recommend Right Way Auto Glass.
Etta Reed
I’m an Insurance Agent in the Winchester area and we send our Clients to Rite Way Auto Glass. Hailey is very professional and takes great care of the customers and in a timely matter!
Zoe Peacock
Russ was efficient and professional. They followed up with me after the job was finished. Great job.
Amy Leventon
RightWay Auto Glass returned my call right away, they immediately got with my insurance set up the claim and had the glass ordered within 40 minutes of the call. It was installed by 9 the next morning, Taylor who did the install was extremely prompt and professional.
I am very pleased and would recommend Right Way Glass to anyone.
Bruce Mullins
Nick reinstalled a back power slide back glass in a Chevy truck. He also removed a windshield from one truck and reinstalled it in another truck. Nick was very professional. Both times I called to schedule an appointment with Rite Way, Nick came and completed my work the next day a after I called. I highly recommend Rite Way glass. Very satisfied with every aspect of my experience with Rite Way and Nick.
Samantha Adams
Gina and Taylor made the process smooth and painless! They were both wonderful.
Maria Ruggieri
First time. Came the next day at home. Fast, professional, good value and good quality.For sure I'll recommend
Katie Hanly
Katie and Nick took care of my windshield. It looks great. They communicated, coordinated quickly to get it changed!
Gretta Woodall
Hailey my csr was very nice in helping to get my visit scheduled and Jordan the technician was very polite and knowledgeable about his work and done a great job very pleased with the work
Matthew Hicks (Hero)
My landscaping company accidentally broke my car's driver-side front window. I was very sad, thinking it was going to be a horrible week of getting it fixed, but Riteway made sure that didn't happen. I called Riteway about an hour after the accident happened, and they immediately locked in a reasonable quote for the service and part. When I called back about half an hour later after securing payment (from the company that broke the window), they got me scheduled for an appointment the next day! I am 100% positive the only reason they didn't do the replacement the same day is because they had to order the new window pane from a state away. The day of the appointment, they promptly show up with two kind gentlemen who were very professional and got the window replaced in no time at all. I was very impressed by the price, professionalism, service, and willingness to work with a third party (the company responsible for the accident) on how payment would be handled.
Thanks, Riteway!
gary owens
Top notch excellent experience. Chris the installation technician is the most professional person. I interact with all types of people in my work throughout the year from mangers, engineers to technicians and Chris is right there with the best of them. He is defiantly a great asset for your business Great experience.
Manuel Reyes
Very Professional, Great Quality and very quick replacement, I highly recommend!!
CSR: GINA
technician(s): RUSS
Tod Lanter
The entire team was phenomenal. From Jessica with scheduling to Chris meeting us upon arrival. Extremely welcoming, knowledgable, and professional. They educated us on choosing the right glass, the process of replacement, and worked diligently but quickly to get us back on the road. Great job, and I highly recommend.
J.L. May
Great service. Taylor was great! Will recommend.
john connare
Great service! And they make the best salsa!
Brittany Morgan
This is such a fantastic team who did a great job on my vehicle’s windshield replacement. The were patient, knowledgeable and prompt with servicing my vehicle. I highly recommend their service!
Seth Lockard
I called on Wednesday. They coordinated with my insurance and had it fixed on Friday.
Haley, Eric, and Jeff were spot on taking care of me. Hope I don’t have to use them in the future, but if I do, I know I’m in great hands.
Joy Bowling
Haylee and Cody were great to work with. After unsuccessfully dealing with another business for same issue, these two were a blessing! Both were positive with a can do attitude. Their professionalism and efficiency is greatly appreciated.
Alex Darla
Someone accidentally broke side window on my MB sprinter. I contacted MB dealer and they suggested Right way auto glass. I called and they were extremely helpful as this was a time sensitive issue as i was traveling thru Kentucky. They were able to find the window and replace next day in the morning. Talk about a relief! Service was prompt and professional. I would highly recommend Right way auto glass.
Jim Hampton
Came to my house got the window's replaced in my auto very efficient and nice.
Rory King
Rite way is a very good company they took care of every thing from dealing with the insurance co. too coming to my home and installing my windshield. Nic Strumstad was very professional in doing his work and knowing his trade. I will recommend Rite way to every one.
Jacob Burke
Great service. Excellent techs. Hands down the BEST IN TOWN! They offer to come to you, or conduct service at their very equipped shop. Easily the fastest to get you booked/taken care of. If you want it done the right way, go to Rite-Way(they earned their name!).
Highly recommend!!!
Thomas Mackay
So glad I got lucky and booked Rite Way. I was really pleased by the workmanship and price. Anyone in the area should definitely call them, when you do you talk to a actual person who can address your glass issues not a robobot that only scheduled pre programed service. In other words, Rite Way takes care of your glass issue. Done and dusted.
Sharon Reed
After a recommendation from our Mercedes dealership, I called Rite Way Auto Glass. They were very courteous and reassuring after I told them about my windshield cracking. They ordered the exact replacement that I needed and accomplished the repair in less time than was estimated.
james moore
Brett and Hayley did a great job scheduling and Installing my truck window Brett showed up my house on time professional very courteous had my truck window installed in a matter a minute's when bright was finished he came to the house asked if there was anything else I need let me check the truck and he was on his way way a couple days later Hailey called me on the phone and ask me how my service was Hayley was very polite and Brett was very professional I can't ask for much more
Charles Tingle
Windshield was ordered quickly & installed within a week. Office staff & installer were professional. Installation was excellent & sensor calibration was right on. Highly recommend this business!
Joshua Hampton
My parents had their motorhome windshield replaced here due to a crack in it. They did an amazing job installing the windshield. They kept the motorhome very clean inside and out. Would definitely recommend them to anyone! 5 Stars!
David Jacobs
Gina was quick to respond to me at every turn. Ryan was professional and did a really good job. Thanks!
Robert Fulton
Thanks to Taylor they were on time. He did a professional replacement of my windshield. Above and beyond anyone I have ever used. Thanks again for your professionalism.
Patricia Hume
I am very pleased with the service Nick provided today replacing my windshield.
He is very knowledgeable and professional working and my windshield is perfect.
I will definitely be recommending his service with this company.
Thank you!
Christa Caudill
My windshield crack due to the ice storm. When I contacted them about replacing the windshield they informed me that they had to order the glass and once it came in they would call me back to schedule, this was on a Wednesday that I called them and on Friday late afternoon they called me back saying they got the glass and they could replace it on Monday. They made the process so easy and were wonderful. I WOULD definitely recommend them.
Raegan Miller
My Technician, Nick, was very friendly and great! He called to let me know he was arriving soon and was so friendly and personable. He did a very professional job and I would highly recommend him! Will be referring friends! Thanks, Nick!
tony ratliff
Very courteous tech,Taylor and my Rep. Shanna, .....Thank you ...DO IT THE RITE WAY....
Chris Noel
Rite Way Auto Glass done a great job replacing the glass in my truck. Hailey was very professional and easy to talk to.
Rodney Vinegar
How often do you get to call a windshield replacement company and get same day service in a snow/sleet storm. Amazing service and easy process. I would highly recommend this family owned business to all my friends and family.
Tiffany Chewning
Chris was fantastic! The entire experience was really great. The communication, promptness, professionalism and friendliness were all very much appreciated. I Will definitely be recommending and calling them again if we ever have a need. Thanks Rite Way!
Makenna Williams
I needed to get my front windshield replaced before I moved and they got me scheduled And all finished with a brand new windshield within the next couple days. Even helped me moved some of the heavier furniture that would have taken my family and I all day to move! Such great people and I highly recommend using them to help with any glass repairs or replacements you need. Thank you!!
StPaul08
Very responsive. They came to me at my work and replace the windshield in no time. Did a great job and the instillation professional was fantastic and very informative
Shashawna Williams
Every other place was going to make me wait up to 2 weeks to get glass in my rear window because of issues with suppliers getting the part to them due to the ice storm. Rite Way personally went to pick up the glass and had me serviced the same day I called to request an appointment. I highly recommend them.
Kathy Burbridge
These guys were very professional and fast I sent an email around noon they called back with appt. for the next day around 9:00. The price was very reasonable some other places were pretty expensive. So I was very pleased with there work and timely manner they responded. And my technician was very friendly and fast so thanks and keep up the good work.
Gabrielle Berry
Thank you to Hailey for her customer service she was very professional and very courteous. Also thank you to Dillion for fixing my windshield in a timely manner.
-Gabrielle Berry
Mary Duff
These guys are the best in the business! They are super professional, prompt and more than fair!! If you are looking for someone that you trust and know stand by their word.. I would say Rite Way is your place!
Jennifer Coffey
Rite way did an excellent job on replacing our windshield. Brett was super pleasant, on time, super efficient, and we couldn’t be happier with their service.
Jesslyn Woodall
Katie and Jordan were both a pleasure to deal with, and I'm super impressed with the convenience of having a windshield installed, THANKS SO MUCH to both of you!
Brandi Baker
Gina and Taylor were a pleasure to work with. Both were professional and incredibly helpful, would absolutely recommend them!
Zachary Murray
Great company to work with! Haley and her technician team were great to work with on a complex/technical glass installation. HIGHLY recommended
Missy Hardy
They were friendly and courteous from initial contact to install; I greatly appreciated their quick service. If I ever need glass replaced again (let's be honest: no one hopes for that), they'll certainly be the ones I call.
Lynn Eisenhour
Joe, our technician, was fast with the replacement of our windshield and very courteous and professional. If I ever need any replacement again, I will definitely be contacting this company.
Jeremy Lund
I needed a windshield replaced fast on a business van, Nick came out in less than 24 hours and did an excellent job.
John Langer
Rite-Way is a wonderful company! Fixed our leak in no time and it cost less than we anticipated! Very courteous and awesome customer service. Will never go anywhere else.
Logan
I had Brian replace my glass on a 19 ford fusion. Him and his trianee did a great job! I highly recommend!!
Heather Schweitzer
I really appreciated the quick response to my inquiry for fixing my window. Taylor was on time and with a positive attitude. He worked on the problem motor and was able to stabilize the unit in a short time. The price was and service were great!
Janet Tullis
Mike at Rite Way in Lexington was the definition of service and American know how. Our RV window was broken and every other glass or RV place said three weeks to four months to fix it. He fixed it in one day. He did it well and professionally in one day, helping us get back on the road. Awesome business! Thanks Mike!
Dustin Schell
Don't waste your time getting messed around by companies like Safelite who do not care. This company is amazing and will treat you with courtesy and professionalism all the way through the process. Mike and Gam care greatly about their customers and it shows in everything they do. Eric in the shop made communication easy and my installer, Chris, was equally professional and courteous...they even got me done ahead of schedule, which is unheard of in this industry. DO NOT MAKE THE MISTAKE OF NOT CALLING RITE WAY 1ST!!! You will not be disappointed! Thanks guys!!!
Mac Harman
Showed up early, was polite and nice, did an amazing job and provided great instruction for post-repair! I even have a pet dog, and the guy left a dog treat on my dash which was awesome! Great customer service!
Robert Ham
Taylor was helpful very considerate for my property as well as the time boundaries ( racing the rain, he impeccably beat the rain)he did amazing work & was informative. I would recommend Rite-way to anyone looking for work done. These guys are life savers & very reasonable. Only problem I noticed... There wasn't a 7th or 8th 8 star so I could rate them as they deserved. Thanks Guys!!
Actiaeon (Actiaeon)
They replaced my glass quickly and did so in a timely manner. Shanna and Jordan were extremely helpful.
Cassie Morrelles
My car ended up needing to be taken into the shop to have the windshield replaced and they sent a tech to pick up the car and it was promptly returned. No hassle and I didn’t have to miss class to take it in.
mark simmons
Hailey and Chris took care of my 2016 5th wheel camper side window quickly and did a great job
JEFFERSON STUART
I woke up to a broken windshield and had no idea how to go about getting it fixed so i just started calling around. Everyone else wanted to charge me a couple hundred bucks for them to come out the next week, but when i got to rite-way the girl who answered told me that they could come do it the next day. And to top it off she knew that my insurance would cover it so that it wouldn't even cost me anything. then the next day nick came out and had my car ready to go in less than an hour, he was very friendly and i could tell he cared about making sure everything went perfectly. they even called me the next day to make sure i was satisfied with everything.
i cant say enough good things about them i would use them anytime
thank you very much
Vanessa Ragin
Taylor was amazing! He vacuumed all the glass from my car and door and replaced my window quickly. Very nice guy and a pleasure to deal with. Very smooth process.
Bradley Gray
Katie was great getting things scheduled and following up. Joe was awesome. Knew the job and the details and was in and out in no time. Hire more people like JOE!!!
Mary Clouse
Taylor was awesome! He came out this morning and tried everything before having to order a different glass...came back later THE SAME day and had the new window in and fixed the mechanical issues (preventing it from rolling up and down) in no time!!! Definitely will recommend
Trisha V
They responded quickly and I had a new windshield within an hour of them being onsite. I appreciate their professionalism and response time. The windshield is top quality.
Leslie Carter
Eric went above and beyond to help me. His honesty was refreshing and was detailed oriented. I will be a forever client and recommend them always! Thanks!
Ken Shackleford
My entire experience was excellent! Haley went out of her way to make sure I was taken care of ! The two technicians were very knowledgeable,efficient and professional .
Harold Corrales
Taylor was very professional and did a great job replacing my rear window! Price was very good compared to other replacement/repair services. Would contact them again if I ever had to!
Laura Wooten
Wonderful service by Taylor and follow-up by Shanna. Would highly recommend!
dottie walters
Taylor & Tyler were excellent. They were very professional & explain everything about the install. Will recommend Rite Way to everyone I know.
Michelle Bruce
This place is awesome! From the lady that answered the phone to the installer that came to the house, awesome! This was also the only place around we could find a windshield for a classic car. Highly recommended.😀 …
J Burt
Chris and Cody discovered why water was leaking into my car and and fixed the issue quickly. They were very professional and explained everything to me very well. Excellent service!
Rachel Li
English as my second language, but they are patient to answer my phone call. Give me quick contact with insurance company, and schedule appointment. They are professional and patient answer my all questions. Really really recommend.
Debbie Ratliff
Gina and Taylor were great. Arrived in the time that was scheduled.
Joey Taft
Haylee and Bret were fantastic fixed my problem and customer service was excellent. Ty so so much
priscilla mccowan
My service was excellent. Nick took care of everything and answered all my questions. I can’t tell the difference between windshields. Everything works as it should.
Paula White
Hailey was very helpful in scheduling as well as the technician who did excellent work. Really professional! Fast too!
OnPlane
Angela was awesome! 1 days notice I had a windshield brought to my work place and installed. 5 stars all the way!
Jennifer Cox
Called late (closing time) Thursday afternoon and they were there Friday afternoon to replace the windshield. Wonderful people to work with!
Kimberly Chappo
Russ the technician was great awesome job very knowledgeable and arrived exactly when he said he would. Also they helped me file the claim on the phone. Very fast response time
charlotte flora
Nick from Right Way, Glass was awesome. He was on time, polite, and courteous. His work was flawless and I am so pleased to have my back window on my F150 replaced by right way
Cris Maruka
Brian was on time, friendly and was done in less than an hour, leaving me with a perfect new OEM windshield in my 2021 Jeep.
Leeann Uebel
Hailey was great! Everyone was very courteous and professional. Thankful that they were able to complete the work the very next day!
Estefana Lawson
Love the customer service. They came to our home and replaced three windows that had been broken out. They were fast, efficient, friendly, and they cleaned everything up!
Christopher Caldeira
Very good work they did what know one else was willing to do.
Cassie Barnes
Highly recommend. Gina and Nick, my technician, were courteous, professional and skilled. Great experience.
Alexander Yaw Alexander
The glass was timely fixed. price for the service was very good
Robert Murphy
Right Way Auto Glass came August the 10th at 111 George Street the city of Berea Kentucky and they replaced a windshield in my vehicle they were most professional nice and they did a great job I would recommend them to anyone so just give him a call they'll take time for you and take care of your needs and think right way Auto Glass for taking care of me you're surely Robert Glenn Murphy...
Scott Schrader
Incredibly friendly, polite and helpful!! They came to my house, picked up my truck and then brought it back when they were done. GREAT service! Highly recommend!!!!
Denisa Losey
They were very prompt. Easy to work with and were very happy to meet me at a new location due to an unforeseen change in my plans. Would recommend them to others.
Isaac Summers
Haley helped me and made the process extremely easy. Very happy with the service!
Brian Holbrook
Rite Way Auto Glass is a team of experienced technicians and they always serve you the rite way! They are all very friendly and helpful.
Michele Austin
I am very pleased with the price, convenience and service. Top notch.
Wilda Morris
Very pleased with the service of getting my classic Vette windshield replaced. Service guy was patient and treated my car with respect.
Kenny Wilson
Was very professional called a head and told me when they was going to be there and showed at that time.
Did a great job would recommend to anyone!
Mike Kerns
Was shocked at how quick the the job was done, fro the time I placed the order to the completed job. Excellent communication and service.
Will use them again.
Robert Beckett
Customer service was extremely friendly and helpful! Installer was on time, very fast, friendly and did a wonderful job! Would highly recommend
robert teal
Eric The gentleman that answered the phone was so professional he knew exactly what he was talking about and quoted me a price that was unbelievable these guys are top professionals and I recommend them to anybody quick fast and they took care of my problem highly recommended 5 out of 5 stars and the gentleman that came out my installer Joel great guy very professional he was quick fast and very friendly
1mcosby
I had a side window broken overnight and they came to Lawrenceburg from Lexington to cover the window until the glass come in and then come in on Saturday to install it. I would highly recommend them to anyone.
Christopher Szczotka
I searched and searched and searched many places very many prices and even during a winter storm warning they send one of their guys out to Cincinnati Ohio to pick up I windshield for me prices were great service was great and fast although they could have been a little more clean with their cleanup I still have bits of glass inside of my car other than that good people good prices great place
stanley watts
They did a good job on my windows,front and back,didn’t complain about anything,very respectable and courteous,I’m satisfied and will tell anyone I know having window problems about them ,thanks again.
Jonathan Wang
Had an initial hiccup when the wrong part was accidentally ordered, but the issue was resolved quickly and overall outstanding customer service. Highly recommend them to anyone!
Ruslan Dmytruk
Work really great and fast with great prices.
David Giles
They were lower priced than the local competition, got me scheduled instantly, work was done quickly and perfectly. Def will use again.
Alice Hilton
They came out and replaced our truck’s rear window—super professional, quick, quality work!
Seth Pierce
Chris, Hailey and the rest of the team at Riteway were great! Highly recommend!
Pat S
Hailey was great to work with and the repair was dot quickly and to spec!
Tammy Espionza
He done a wonderful job and the price was very good too I'm very fast I would recommend you out to anybody thank you very much wonderful job 100%
John Dillman
I liked that a real person answered the phone.
They did the job in a reasonable time frame and for a reasonable price. Clay the technician was polite and professional.
Jabari Grayson
Fast and professional experience from start to finish. Thank you!
Austin Premo
I’m very impressed by these guys!!! Took care of me with no hassle! Very personable and helpful with the whole process!! Thank you very much!
Dustin Bryan
Very polite showed up early and didn’t keep us waiting. Did a very good job. I would recommend this company and person to anyone needing their services. Thank you
Rick Centers
Wonderful experience with Rite Way glass. Very professional and great service. I would definitely recommend them.
Adam Seay
I used right way auto glass out of Lexington Kentucky to replace my rear glass shattered Due to Ice they where cheaper than safe lite or any other competitors they where also able to get to me quicker than anybody else Nick did a professional job made sure all glass was cleaned up very friendly and professional I would recommend this company for any of your auto glass needs
Clayton Bond
Good, fast and easy quality service. They were done in no time and I couldn’t be happier with the result. Thank you guys so much!
Shelby Denney
Very satisfied and Brian was awesome as always
Toniya Coles
I was stuck with my insurance company about paying a deductible and Rite Way helped me get my window fixed with no charge from my insurance company she was a total ROCKSTAR thank you so much for helping get my window fixed
Lauren Holbrook
Rite Way Auto Glass is team of experienced technicians and very respectful and their goal is to serve their customers the rite way!
Adam Bryant
Very nice easy to work with very professional Katie and Jordan did an excellent job
Kevin Parsons
Very professional and quick. Eric and Haley were on top of everything very quickly
Robert Bebout
The team at Right Way is top notch. I was in a bind and needed a quick fix. The team was courteous and professional. Highly recommend.
Michael Spears
Very professional company.the technician was on time and did an excellent job , would recommend this company to anyone needing glass work done
Kris Vaselopulos
Best glass service in town. They were able to get out faster than anyone and the tech was super helpful!
Josh Daniels
Great company, flawless quality work on my windshield replacement, I would highly recommend.
Evelyn Knight
Very professional and good communicators. Answered all my questions and went the extra mile.
William Barnes
Shannon and Brian were awesome
sarah pacheco
They were awesome their phones were having issues and they called me back. They were out the very next day and were very flexible to work with.
Sunny Mitchell
Thank you so much! Chris was very professional, polite, and courteous. Top notch work— highly recommend!
Becky Proffitt
They were quick and kept their word
David Blanchett
Hailey and Nick were great.
John Rivers
Very great people an very great service! Very Christian an republican values! Will definitely highly recommend an will use again!
Jim Pryor
Russ and Katie did a great job. Easy to work with
Tonja Arnold
Great job!! Prompt service!!
Ashlee Thornsberry
Jordan and Katie were very easy to work with and helpful!
Thybaddest Bytch
The tech was on time and professional! Knowledgeable of what needed done and courteous definitely will use this company again
Larry McCauley
All personel were courteous and efficient Techs perform very good work in less than ideal conditions
Bluegrass Roadside
Taylor 100% professional install n wonderful to deal with...
Lacey Everette
Highly recommend!! Very friendly, professional, and did a great job! Best of all... they were on time!!
Johan Cedergren
Very professional and quality work from CSR Katie and Tech Jordan
Almanac _
Call rite way auto glass before you call safelite, you won’t regret your decision!
C.E. Huffman
They were professional, priced competitively, and provided a quality service.
Troy Jenkins
Great Service, friendly staff. I would highly recommend Rite-Way to anyone.
Keith Vorhoff
Very quick response time, window was fixed in less than 8 hours after i called them.
angela lindsey
The service was great, professional. The young man was super polite.
Omar Waleed
They work very well and fast, thank you
joe robinson
Technician was very polite and friendly very professional would recommend them to anyone
Sammy Knell
On time for appointment and was nice and did great work
Christopher Savage
Showed up got the job done
Eduard Shmigelskiy
I bought windshield my self, accurate info, easy buy
A.J. Aragon
Very quick to respond, great communication, a professional install
Brandon burge
Super easy to schedule my appointment, friendly staff.
Rebecca Greene
Very nice young man! Very timely and professional manner from all!
James Rigney
Kind people and do great job
Vickie Evans
Had to have my window replaced
Jillian Atherton
Excellent and timely services from Eric and Hailey!
Bull Wick
Chris A did an excellent job! Highly recommend!
Alex Zago
Great job guys!!!
Courtney Cage
Jordan and Jessicia were great
Duane Logan
Very responsive and very professional will use again!
Evan
Fast friendly service. Very professional.
Greg Begley
Highly recommend. Excellent service
Darwin Root
Everything went well
Jennifer Hall
Fast, quick and easy.
Teddy Bates
Great fast service awesome guy!
Matt Sears
Everything was perfect. Highly recommended.
Lorrain Smoot
Excellent service!!! Friendly and competent staff
Lyndon Kacick
Haley was great
Shaunacey T
Great job on my back windshield
Randy
Great service and price!
James Forsythe
Excellent service
Shannon Peters
Awesome
Chris H
Top notch service and very professional
Deborah Denny
Very nice and polite.
Sarah Brewster
Nick was great!!
Jiordeth Bajeta
Excellent Service!
Brad Harmon
Excellent service
Jay Main
Top notch place without a doubt. Hailey and Russ got me taken care of and on my way less than 24 hours after I called. Been a repeat customer for many different glass needs for a couple years now. I won’t go anywhere else.
Steven Chapman
Shanna and Jordan were professional and the service itself was great. Would recommend.
Sean Kieler (LethalMoon)
Shanna was very professional and courteous. Chris performed an excellent install that others were unable to do. Highly recommended!
Angela L.
From the moment I called (after my call being broken into) the staff at Rite Way Auto Glass where extremely helpful. Shanna even help handle the claim with my insurance company which alleviated some of my stress from the ordeal of having my car vandalized . The technician Russ and another gentleman where very friendly and did an awesome job at quickly repairing my window. All the staff were perfectly communicative. A breath of fresh air in this day and age. ❤️
CHERI “CHERBEAR” CHILDERS
Great experience! The office assistant was very helpful when setting up the appointment. She told me I would need to order a part that they didn't sell before I could be able to get my window regulator fixed. As soon as I got the part she scheduled my appointment for that afternoon and fit me in on a Friday afternoon. They were super fast and efficient and my window works perfectly now. Thank you so much for the great service.
Robert Frankum
Russ was great to work with! Came to my home, thoroughly explained my options. Then did an excellent job fixing the chip in my windshield.
Alan Soberano
(Translation) Very good attention, the service was excellent and Tylor, good service
(Original)
Muy buena atención , el servicio fue excelente y el Tylor, buen servicio
Pablo Rodriguez
(Translation) Hello, they did a good job and they gave me a good price, of course I recommend them
(Original)
Hola hisieron un buen trabajo y me dieron un buen precio claro que los recomiendo
Zixuan Li
Amina Addington
Arthur Hancock IV
AJ Hivnor
Darnell Johnson
Billy Harris
Tim Hollifield
Carsen Parker