Reviews of Renewal by Andersen of Orange County. (Window Installation Service) in Long Beach (California).
Renewal by Andersen of Orange County
22982 Alcalde Dr, Laguna Hills, CA 92653, United States
Description
Information of Renewal by Andersen of Orange County, Window installation service in Long Beach (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Renewal by Andersen of Orange County
Sunday
10 am–6 pm
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
Reviews of Renewal by Andersen of Orange County
We love our new Windows and Patio Doors! Nick and his team were professional and highly skilled as they installed the highest quality product. Our installation experience was truly pleasant thanks to Nick and his crew.
Renewal did an absolutely fantastic job on our door. The old door had seen better days, swelled constantly, cheap hardware, hard to open, etc. Amazing how just swapping the door provides such a huge visual change. Now, I will say that Renewal was pricey. Depending on your selections $500-$1000+ more than the other fabulous door company quoted us and obviously more costly than my friend who had a contractor install some affordable Home Depot door. While I was on the fence about going with them versus the other door company (where that's all they do), my husband wanted to go with Renewal so I figured I'd give him the win. In the end, it was absolutely worth it as they have been extremely customer focused. Never late to an appointment, even early sometimes. Called before to confirm and after to make sure everything went well. Any question or concern we had (I'm a wee bit OCD), they dealt with right away whether that was finding an answer or having someone double check the door in person. They very much meant that they wanted us to be COMPLETELY satisfied. I'll throw money at that kind of service and craftsmanship all day. After the headache my friend has been through with an unreliable contractor, I'm so happy we chose Renewal. If I could give more stars I would. Thanks for everything!!!
The installers for our sliding door and windows were amazing. They came on time, clean and well dressed. They were very professional and kept me updated through out the day. They took care of all my concerns and questions without any negativity. They kept my home clean and in order through out the whole process. I would highly recommend recommend the team and staff. The staff called me a few times and made the process easy and very accommodating.
Outstanding installation team: professional, courteous and good attention to detail. We had 10 dual pane windows and sliding glass doors and 2 sets of entry doors installed. All are typical Anderson high quality products.
During the 30 years we have lived in this house with numerous contractors engaged for various tasks, we have not had any come close to the quality of the Renewal by Anderson team. They had 3 trucks here for 2 days and completed the majority of the work with amazing skill and cooperation at every level.
The team that came out were Valentin, Rene, Oscar G., and Mitch. They did an excellent job and were so professional but at the same time personable. So I still felt at home while they were inside my home. I am very happy with the turn out. I would definitely recommend Renewal by Anderson to anyone who needs window replacement.
I purchased a French door to replace my sliding glass back door. The existing door was a vinyl door that was installed by the builder. The new door was a fiberglass composite upgraded installation. The new door completely changed the look of the house and provided a wonderful upgrade. The crew that installed the door was very professional. The work was done quickly and accurately. I would definitely use these folks again. The Crew that installed my door was Valentin, Mario and Josh.
Installation of our door went exactly as scheduled. Door quality is exceptional. The installers were very professional and wanted to see us pleased with everything. The installers and the touch-up painter were all outstanding. We were pleased with the product as well as the Company.
When you buy a top-of-the-line set of windows, Andersen gets a professional crew to match at that high standard. Valentin, Rene, Talo, and Gorge all worked quickly but accurately - they were great answering my questions throughout the process, really mindful about my pets and access to different parts of the house, and they all really went above and beyond with one of the windows that had plenty of complications in a wall that is about to be renovated.
The windows themselves are high quality, and it's impressive to feel how well they keep the heat out: the outside is boiling in direct sun and difficult to touch, but the inside is barely lukewarm.
I look forward to the second visit after the other wall projects are completed, and hope the same team comes out to finish off the trim with the attention to detail they showed putting the windows in.
My experience with this company has been a very good one. I needed to change my front and back doors because they never worked properly. When I called renewal by Andersen of Orange County I was scheduled to get an estimate right away. The estimator showed up on time and he was very professional. His design knowledge helped me make a decision to proceed in purchasing new doors that same day. The installation team Valentin, Andy and Edson showed up on time and they too were very professional. The installation team completed the job in a timely matter and they did outstanding work. They didn’t just replace the door they replaced the frame and all of the trim. All three doors were installed and the job completed in one day. The installation team were very careful and they covered all the areas with plastic prior to starting the job. Their clean up was meticulous. My new doors are beautiful and I’m so happy with my purchase. The product and installation is beautiful. I highly recommend this company.
The crew was friendly and professional. They took the time to answer any questions I had. There were some areas of concern and I contacted the installation manager and he took care of things.
The windows look great!!!
Outstanding installation crew lived up to sales promise. Timely, professional and pleasant at all times during 3-day installation.
They were professional and knowledgeable on the work they were doing. Replace front door and put in french doors. Loved the work. The technicians were Valentin, Mario, and Josh. They answered every question I ask. Thanks again.
Valentin, Mario, J.C., josh, and Eddie did a great job. They were very professional and easy to work with!
Nick, Fidel, and install crew did an excellent job. Very professional and hard working. They keep us posted through the whole process and very polite. Worked hard on installing all our windows and 2 patio doors in a very timely manner. They all deserve a bonuses.
We can't thank them enough. My family is very pleased with the high quality windows, doors, and the special install crew.
THANK YOU!
We ordered replacement windows from Greg and during our in home consultation, he showed us the material, the framing options and explained and demonstrated all the features of their windows. We were replacing a little bit of everything in our home... gliding windows, a casement window, a picture window and our sliding patio door. Greg gave us options for UV protection and privacy glass as needed and detailed the process for us from start to finish. Mike came out a week later to test for lead, pull permits and review our order and measurements to make sure we were getting exactly what we wanted. Greg emailed and texted regularly to keep us updated as we went. Our order was ready a month ahead of schedule and we received calls and texts to schedule, confirm, and remind us of our appointment, making sure all was good. Antonio and his team did an amazing job of removing the old and installing the new windows. They covered everything with drop clothes and plastic, cleaned and vacuumed as they went, and put up zip walls to keep the dust and debris to a minimum. Their attention to detail and pride in quality workmanship was beyond amazing and unlike anything I have ever experienced. It was a white glove experience from A to Z. Every single employee was so respectful and courteous and 100% wanted to make sure we were 110% satisfied. We have our final window inspection and touch up painter scheduled. I imagine we will receive the same outstanding service from them as well. The low stress stellar service, and high quality items and experience we received made Renewal by Andersen worth every penny.
From our sales person John, our scheduler to our installation crew, all were very informative and professional. The installation crew (Alfredo and his team) showed up on time, they were very neat and clean. I love my new windows, will definitely use them to replace my back windows next 😊 thank you Renewal by Anderson for a great job
They did a fantastic Job installing My new windows , the crew were always respectful polite and considerate of my furniture and cats
The Andersen installers arrived each day at the expected time. At all times, the installers worked in a professional manner and were responsive to my questions and requests. The work site was cleaned up and left in the same condition as before the installations.
It was a pleasure doing business with the installers in particular and with Andersen in general. My wife and I are pleased with the results of their work and we are enjoying a re-vitalized view of the neighborhood through our new windows!
I would recommend Andersen of OC to others who seek a referral for window replacement.
Alfredo, Ever, Emilio, and Jacob came to install my 11 windows and one door, were the most professional installers I have ever dealt with in my life. They were very organized and they worked very clean they never left a mess I never had to clean up after them they got in there did the work and I have never been so pleased to have someone come in my home to install anything as I was with these gentlemen. Very impressed with their workmanship you just don’t find that these days I would recommend them over and over.
I am very happy with the quality of products installed. It had made and unbelievable difference in noise and I look forward to see how much of a difference it will make an temperature and cooling costs once Summer truly hits. Vicente and crew did a fabulous job, very professional and friendly. Also greatly appreciate the promptness and the effort to get the job done timely.
Great communication from post sale all the way through installation. Crew was AMAZING, arrived on time each day, worked hard and left the house spotless. Super nice guys and VERY accommodating to our German Shepard who did NOT appreciate strangers in and out of her house. Would DEFINITELY recommend Andersen. Thank you job looks great, wife is happy, and so am I!
October 15th, 2021, I had a garden window & 2 sliding doors replaced. From start to finish I was impressed by the efficiency of the crew.
Valentin, crew foreman, Jose G., Joseph Z., &
Tony V., were polite, very respectful of our home & worked extremely hard to finish a 2 day job in one day. The results were amazing. They left the job site spotless. Anyone looking to replace their windows, I would highly recommend Renewal by Andersen.
We are thrilled with our new kitchen window &
2 beautiful sliding doors! Thank you, Renewal by Andersen!
They did a great job replacing 13 of our windows in our private residence. They showed up on time, hard-working and put in two long days to complete the job. At the end of the job, they cleaned up and demonstrated to us how the windows operated. We loved the job they did and we highly recommend them to anyone.
Top of the line Windows and very professional installation. Valentin and his crew were very communicative with the whole installation process. He took great care to make sure that I was completely satisfied with the maintenance and operation of my new windows. If you value Quality over quantity then this is the window company for you.
Renewal by Andersen is worth every penny that we paid for it. The quality of the windows and sliding door that we had installed are excellent. We can already feel the difference in cooling and soundproofing the home because of the quality of Materials. From our sales person Jeff Myers all the way to the installation crew lead by David, Antonio, Saul and Blaine, everyone was so professional, respectful, careful and excellent in the service they provided. Our crew make sure that our home was carefully protected as they brought in their equipment and did their installations. At the end of the job they cleaned everything and reviewed every single window and door installation and operation. They were so careful and polite making sure that we were happy with the job. We are happy happy happy! We will continue to recommend Renewal by Andersen and utilize them when we need to replace windows and doors. We wish every remodel experience was like this one. They hold a high standard.
Kudos to the staff and Company.
Arturo & Emelio did a great job of keeping us informed of the progress. They did good work & we are very happy with the result.
Installation crew was very professional. Installers arrived on time and went straight to work. The lead explained the installation process and took the time to demonstrate window and patio door operations along the way. Quality product! Beautiful windows. Two day job installing 12 windows and one patio door.
Fantastic products. Installers were prompt and did a great job of teamwork to install over 50 doors and windows. We had a wonderful nights sleep with the silence from the materials installed. It was a giant upgrade to my home as from the outside, the framework makes my home look so beautiful.
I ordered new windows, for my entire house. Total of 13 and wow, just wow! They look amazing! The team was super professional and explained everything when they arrived (on time!). On top of that, the project manager Sam T., noticed that I have kids and made a two day job a one day job. Seriously the best customer service. The other team members Anthony and Christian were really patient when my kids had about a thousand questions about their truck and the windows.
The windows look great. We got the rundown on how everything works, and there was even one window that was a little off and the project manager proactively ordered a repair. I’m really happy with the installation and the installation team. The attention to detail, even the personal details, really made this an incredible experience. Thank you Sam, Anthony, and Christian! You’re the best!
The installers came on time, installed the windows well with no mess and in good time. They took down the shade hardware, then put it back. They cleaned up the roof, and explained the window operation to us well. We’re happy!
After just completing a kitchen remodel that was a dieaster, I was dreading starting a window replacement project. As it turns out, it was such a pleasure to work with the Anderson people. From the day we walked into their showroom, to working with our sales rep, Mark, to the installation, it was an absolute pleasure. The install team were super friendly and professional. The product is beautiful very well made.
We had new windows and two doors installed. The crew was great and did a great job. They all seemed to like their job and were very proud of what they do. They answered all my questions so I knew what they where going to do. The crew was very professional in all aspects of their jobs. I highly recommend Renewal by Anderson and they will do a quality job. The names of the crew was Jose I , Talo T, Jesus S, Erik V , Jose D, Antonio G, Valentino R, Andy V and Josh
The installers who came to our home (Oscar G., Alfredo, Emilio, and Oscar C.) were respectful, diligent, efficient, and masterful. They did a wonderful job! Am really pleased with our new doors and window and will be enjoying them for years to come.
The painters, Fidel and Jonathan, who came to finish up, were also very professional, kind, hardworking, and detailed-oriented in their work. They did an amazing job completing our project.
A big shout out to Gosia, our salesperson, who was thorough, responsive, and helpful. She was truly great to work with. Lastly, to Mike who made sure all the measurements were perfect and every detail noted and attended to.
I highly commend Renewal by Andersen and give them my best rating. Thank you very much for a job well done.
We just completed a major renovation of our doors and windows with Renewal By Anderson and we could not be happier. The quality of their product is way beyond our expectations, but what truly made this job special was the quality of the people. Jose I., Jesus S., Christian A., Talo T., Julio O.
, and Alberto were friendly, courteous and professional. Each one of them were experts in their job and worked together expertly. At the end of each day they cleaned the work site and the inside of our home. In four short days they literally transformed our home. And we would be remiss if we didn't offer thanks to Igor S., our remarkable sales consultant. He offered expert guidance and suggestions and was always available to take our calls. The job was worth every penny and we are already planning to have Renewal By Anderson back in the near future to work on our French doors.
Anderson windows are top quality and the installation team is highly professional, knowledgeable and skillful. Each member of the Anderson team is courteous and respectful to the client and to my home. I have worked with Anderson before with great results and will do so again.
This window was a special order due to the fact that not only was it large, but it had slanted glass on the top. From the initial consultation, to verifying the size to the crew who did the installation, I am very pleased. The crew who installed the window were very professional and friendly. The installation was perfect and they made sure I was happy with everything. I even got a call from the company during the installation to see if everything was going well. If you want quality, professional service and a company that cares about their customers, this company is for you.
Don Gordon did an amazing job helping us design our windows, doors and sliders. The installation crew Everardo Rivas, Jose D, David D, Sal, Alan and Mitchel were efficient, professional and quick yet very careful with all of the products. Cleanest demo I have ever seen, too! At the end of the whole house project, David Madrigal provided touch-up services and painted the trim. All of the work looks amazing! We really needed functionality, but we’re enjoying the aesthetics, energy savings and noise reduction as well!
First experience with Renewal by Andersen, and it was great. Extremely professional, from the initial consultation, to second visit for detailed measurements, to installation. The installers were prompt, knowledgeable, clean (not a spec of dust left behind), they even provided me with extra trim pieces already cut to length, in case I need them in the future. Overall, super satisfied with this project and I will not hesitate to consider them again.
Thank you so much to Nick and his crew for do an outstanding job! From beginning to end, they paid very much attention to every detail this project entailed! The did everything up to par and explained every step of the process. They did not hesitate to explain any questions or concerns and I also want to thank shayna, Maddie and Diane for following up with me in regards to my project and answering any questions I had! Thank you all.
Great experience. Crew was extremely professional and very fast. Thank you Valentin, Rene, Edgar, Marcos, Joseph H. And Marcus.
This was a good experience from start to finish. The sales rep, Jeff Myers, and the installers were very professional. The installers were very thorough and took care to make sure floors, carpeting, and furniture were well protected. The work was completed in minimal time and we’re very satisfied with the results. We would recommend Renewal by Anderson to anyone looking to anyone looking to replace and upgrade their windows and doors.
The quality of the custom-fitted windows and doors is what sold us on the product. Communication was outstanding. I cannot say enough positive things about the crew that installed the doors. They were amazing, caring, neat, and professional. And the installed doors and windows are amazing! Please take the time to listen to the consultation. If you do not need the product (e.g. you plan to sell the house), by all means choose something less expensive. If you are planning to keep the house, I think this provides a great value you will enjoy!
I don’t normally leave 5 Star reviews when I visit a company to learn more about the products and the people. But this is different… I discovered that quality is not just found in Renewal By Anderson windows but also in the dedicated intelligent people who work at this location. Pure Class
Oscar and the Andersen crew did a high quality and professional installation on 7 double French doors and a single patio door. They fit perfectly and look amazing. Would highly recommend Renewal by Anderson for any window and door replacement.
Antonio and Emilio did a fantastic job. They were thorough and explained everything.
The workers were responsible with time management.
They called me to let me know that they would be arriving in 10 minutes. Very courteous and polite. They educated me on all the features of the new widows. They cleaned up inside and outside. They put items back to their original place. Thanked me for my business with Renewal by Andersen. A very positive experience.
We had 2 French doors with side lights and two windows replaced. Installation was professional, meticulous, and timely with extraordinary cleanup. I would recommend Windows by Anderson to anyone who wants perfection.
I had two slider doors and french doors with side panels put in. All in one day. The gentlemen were fabulous, protected my home from dust and cleaned up afterwards. They were here 10 hours, at least, and worked hard. Bravo Bernardo S., Erdga F., Ronald F, Margues G., and Joseph H. You gentlemen should get a raise!!
Ordered new bedroom windows affected by extreme afternoon heat from Renewal by Anderson. I chose this company because of the quality and material that they use for their window frames - Fibrex which is much stronger and durable than the typical vinyl being used. The installers, David & Sal, did a remarkable job of installation and we are very pleased with this company - we highly recommend Renewal By Anderson as many of our friends have done as well.
Valentin, Oscar, Christian V., Mario and Ronnie were very professional and did an outstanding job in installing two doors. We’re very pleased with their work.
Loved the presentation.
Loved Andrew and Drew. Very pleasant gentlemen, so thorough.
Price a little steep. Don't want to pay that much money. If u have a door for about $10,000, please call me back and send some one back to measure and install. 36 months, no interest, no payments Thank u.
We had two sets of French doors replaced in our bedroom. From the first consultation with Mark regarding our choices and his helpful advice, the process impressed. The installation crew treated our bedroom work area with extraordinary care and effort to reduce or avoid any mess. The doors are stunning and we couldn't be happier with the warranty and name brand support going forward.
The installation crew was amazing - best I’ve ever had for any job. They were courteous, professional, efficient, meticulous - I’m running out of adjectives. I could not be happier with the installation of my windows and doors. I look forward to having them back to do the remainder as I only did half to start.
The Andersen Windows crew that showed up to install my new windows did a great job. The senior guy on the team (Vicente) is an experienced window installer. He knows how to do the job and he keeps an eye on and instructs the younger employees how to do the job right. The crew was professional, courteous and always on time. Great company to do business with.
I absolutely love my new French doors that replaced the old patio sliding door! The installers Alfonso and his partner were nice and courteous. The install time took longer than what I was quoted but I planned for it so it was no big deal. Everything was cleaned afterwards and the door is amazing! There was a little problem with the door handle but I am sure it will be resolved. Thank you Igor for your friendly service and prompt responses wherever I emailed.
The installers prepared the work area bye covering the floors and furniture. Upon completion of the work performed the protective materials were removed and vacuumed the work area. The installers were kind, pleasant and efficient, completing their task in a timely manner.
Our experience with Renewal by Anderson’s associates/materials have been very good. We look forward to our next home improvement project with your company.
Best regards,
Bob and Lynn Lang
Rancho Cucamonga, CA
Bernardo S., Ronald F., and Edgar F. Installed two doors they did an excellent job all three where on time, let me know everything they where going to do, very professional, and they cleaned up everything after the where finished with the job. I would definitely use Renewal by Anderson again.
Sam (project manager), Mitchell, and Joseph did a truly outstanding job installing five windows and a new sliding door over the course of a day. They were extremely friendly, professional, and helpful, answered all of my questions, and went out of my way to ensure everything was quite literally perfect before they left. Sam kept me advised as the installation progressed and was very knowledgeable about all details of my project, which he had clearly studied in advance. We don’t think you could ask for a better installation team than Sam, Mitchell, and Joseph—we’re so happy to have had the best quality windows installed by the best team.
The installers did an excellent job. Service and installation of windows and doors was done top notch. We greatly appreciate the professionalism they all showed in performing their job. We want to thank everyone that was part of the job Samuel T,Edson,Anthony F,Nick, Remy and Esteban and anyone else we may have missed. We would heartily recommend anyone to you that may be looking for the same service. Thank you very much.
Very professional..highly recommend. Crew was top notch. We are very happy with our new sliders
From start to finish (and especially the finish part) this was an exceptional experience. Our sales rep Matt was informative and pleasant. Followup was flawless and the delivery on schedule. The installation crew (Valentin, Oscar C. and Bryan) could not have been more courteous or professional. The three-day installation (every door and window) went off without a hitch. And just to make it interesting this crew had to maneuver around our general contractor, a painter and electrician. Their observation? "These guys are great." And they are. In addition to being neat and tidy during the installation, they left no trace of their activity except for some beautifully installed doors and windows. The guy who came to measure for window coverings the day following their departure was very complimentary too. I can't wait for our friends to see the transformation. It's also nice to feel like we got not only what we were promised but that the old saying, "Buy well. Cry once." is absolutely true.
John G. Did a quick and efficient fix of our kitchen window. Great employee!
As far as the replacement and Installation of our living room window, it went absolutely great. The two technicians made sure they did all the prep work to ensure our furniture and floors were not damaged. They also took extra time during the installation to make it a perfect fit. They were great!
These Guys did an awesome job in installing my windows and door. Not only that, but they were very respectful and polite. They left my home tidy and clean. I will use Renewal by Andersen again, and I’m hoping Sam T, Anthony F, and Marcus return. They were a great team!!
Everything they do in installation is with the intent to make it look amazing. Not only is the product great but the installers really take pride in putting this top quality product in. I got three sliding glass doors and a few windows. It's amazing stuff. My neighbors are envious. We really had a good time with the crew also. I'd like to have them do all of my contractor related tasks.
Renewal by Anderson has made everything easy from the beginning. The whole process has been painless and the company is always helpful and responsive. Installation was fast and the windows look amazing. I will be using them again in the future.
I hired Renewal by Anderson to install some large windows as replacement for some old single pane ones. The craftsmanship on the new windows is outstanding, and the Anderson team has been great to work with. I think it was well worth the investment, and highly recommend hiring them for your window replacement job.
I cannot say enough about the experience with Renewal By Anderson. The prep work covering everything with plastic in the house to protect it from dust, to the teams that removed the windows and front door was fantastic. Each step of the process was done with precession these guy know what there doing. Jose I, Talo T, Edson V, George V, Eric V, Mitch F and Fidel I hope I did not leave anyone out you guys are fantastic. At the end of each day they leave the job neat and clean. When the job was completed Jose the team leader went over everything to make sure all the windows and front door work perfect. I also want to thank Greg my salesman, Omar who came for the final measurements and Greg the field manager who dropped by the job to see how things were going. I could go on and on this project was the the best experience I have ever had with construction, as the old saying goes you get what you pay for. Thanks again to everyone for a job well done, Sincerely, Mike Lance
We want to thank Alfonso and his team at Andersen (William, Hector, Christian, Josh, Brian). They all did an amazing job. They installed our new windows and were very clean and neat. Very professional. It was windy and crazy, up on the roof, but they managed. I don’t usually leave reviews, but wanted to recommend them, for the clean and great work they did. Thank you.
Today 5/12 I had a follow up visit to check out the smoothness of the new slider screen just installed the past week. They were great but we thought they maybe could slide a little smoother. Anderson sent out one of their Techs Dan H. the very next day. Like the five man crew that installed my windows the prior week, Dan was on time, very pleasant and knew exactly what to adjust on both slider door screens to make them glide perfectly. He went on to take the time to explain the locking mechanism on the sliders. He answer my wife's questions and was not in a hurry to leave till we were satisfied. Like Oscar G, Josh U , Tony V, Alan R., and Max who installed our windows, Dan took great care and pride in his work for us. Great job guys !!!
Love my Andersen windows and patio door! We replaced our windows and patio door in 3 phases and just finished the last phase. Our home looks so beautiful. One of the selling features for me is the great warranty on Andersen windows, which gives me “peace of mind.” It’s a big investment, and I don’t have to worry. Another selling feature is the customer service. It’s professional, accommodating, knowledgeable, and friendly. Everyone from the scheduler to the installers were great to work with. Their work is meticulous, there was never anything for me to clean up after their work. I especially appreciate the work Dan H. completed on our beautiful screens. My window/patio door project ✅
The people who work for Renewal by Andersen are top notch - I am so impressed with all of them, from Deanna, our sales consultant, to Chris Vera and his two helpers , and Refugio and Edgar, the project managers and installation experts. They have all been very respectful of our home and our cats, they were on time and explained what they were doing, answered all of my questions, and they truly believe in the excellence of their products. It is nice to find that these days. These windows may seem a bit pricey, but, the peace of mind makes it worthwhile. I would also like to thank Maddie, who calls me to make sure everything is on track and solves problems like she's a superhero. Thank you Renewal by Anderson!
Renewal by Andersen did a fantastic job replacing my windows in the front. From the initial consultation to the measure to the actual install, I’ve been very impressed with everyone professionalism. If they say they will be there between 830 and 930, they arrive at 845, and I really appreciate that. I have been impressed from start to finish and will definitely be using them for the rest of the windows in my house.
We had these Renewal By Andersen windows installed two day ago and what an incredible difference. Sound insulating is unbelievable and the R value insulating is fantastic as well. The crew was professional and all business. Refugio ran the show and nine installers showed up day one at 8am. They immediately started putting up plastic dust protection and laying down floor runners they had our 15 windows removed and reinstalled on the first day and only three of had to come the following day for about two hours to finish up the trim and caulking on two of the windows. Kudos to Greg, Allen, Chris and Edgar but the whole crew was great. I have a bit of touch up paint to do but well worth it. We had wanted to do this for several years and finally bit the bullet and pulled the trigger and we couldn't be happier with Andersen.
Jesus and Valentin transformed our old sliding glass door to a spectacular French door. They were prompt and professional.
The BEST experience! Matt was knowledgeable, personable and very accommodating. Our installation team Jesus and Fidel arrived on time, were very efficient, professional, pleasant, tidy and hard working. The windows and sliders look wonderful and can not wait to complete the next phase of installation.We look forward to working with Matt, Jesus and Fidel again! Fernando just finished the touch up-fantastic job. Your employees are the epitome of customer service. Keep up the good work! Thank you!
Completed final phase of window replacement today. Our home looks wonderful. Had a different installation team this time, Richard, Fidel And Mike who were top notch, on time, efficient, professional and a real pleasure to work with. Thank you from a very satisfied customer!
Our new front door from Renewal by Andersen was installed today. The door is beautiful and the installation team of Oscar G. and Richard N. did a great job! The entire work area was well protected and and all dust and debris was cleaned up (probably cleaner than before they started). We were asked to check the mechanism to make sure everything worked as it should and shown what the touch-up painter would be doing when he arrives. We are thrilled with our new door and we had none of the hassle of going shopping and finding someone to install the door. Great work, Renewal by Andersen!
My husband I were very impressed by the two men that came to install our windows. Omar and Freddie were very professional and knowledgeable. Any questions or concerns we had were addressed immediately. We also had Fernando come to do the touch up painting in our home. He did a great job!! He took his time patching and sanding before painting the trim. We highly recommend Renewal by Anderson, Omar, Freddie and Fernando to anyone looking for new windows. After the job was completed we noticed a couple of places that needed to be caulked. Anderson quickly responded and sent Dan H to make the repairs. He did a great job!!
My installers, Oscar G. and Audy A were on time, very pleasant and did a terrific job. They left the job perfectly clean. My new French Doors are fabulous. I will recommend your company to all my friends.
Also, the painter Frank D. came the next day, on time, and touched up any and all places that needed it, on my beautiful new doors. He also cleaned up perfectly
I say 'on time' because it's so unusual around here. Thank you again,
Barbara Decker
Andy, Jonathan and Fernando were great with installation and finish work. They represent the company very well and were very focused on best work and clean up after work was complete. I love the look of the product. Once I committed to the work, the entire was handled with professionalism at every point of contact. Great communication process. Prices are higher when considering value the overall result is best value in my opinion. I recommend Renewal by Anderson and will use them again.
Sevice was very easy and timely... Zach was the technician that came to our home and was very nice and professional. He explained what was needed and easily made the repair ... he made me feel completely comfortable being in our home and wore a mask the entire time. His customer service skills are exceptional! I want to thank renewal by Andersen for their prompt response to my service call. My experience with all of their staffs has always been positive and they are true professionals in their business! - Charles Barker
My husband and I are very satisfied with the company and very pleased with the end result. From the beginning, our sales person Carlos was very professional and worked hard with us to meet our budget goals. Omar did the measurements, which were perfect. Richard N and Valitine did the second stage including a new front door, and the results were also perfect. We are doing the job in stages and the first crew, which installed 4 windows and whose names I cannot recall, were efficient, polite and got the work done quickly and to our satisfaction also. Renewal by Andersen comes very highly recommended and they did not disappoint. We have other stages to complete, and our expectations are the same as the work already performed. They produce a quality product, and are very skilled and professional in the process.
The installers were prompt,courteous, and professional. They wore masks per Covid-19 protocols. We were amazed at how quickly they were able to install the windows. Installers also cleaned up the areas around every window such that you would never have known they were just installed. The customer service was excellent even when we had to reschedule the installation of one window and the inspection. The windows look better installed then expected. We are very satisfied.
Previously last year I had my windows replaced by Renewal by Andersen of OC. They did such a great job with the windows that I decided to have them replace 4 entry doors. They did not disappoint. The quality of the doors was exceptional and the workmanship of the installers was outstanding. Oscar G, Richard N, and Omar S arrived as scheduled and immediately started the job. As with the windows, it was clear that these installers take pride in their work. I readily recommend Renewal by Andersen and these installers for any window or door replacement you need. Renewal by Andersen always schedules an extra day after the work is completed for any clean up/painting work that is needed. Sure enough after the job was completed yesterday we were informed that the touch up painter would be here today, the day after the job was completed Frank D arrived nice and early to complete the touch up work. This work included countersinking nails and filling holes and joints as well as painting all trim. The finished job done by Frank D. was perfect.
Dan H was on time for our service on 8/7/18. Professional, courteous, knowledgeable with Andersen Products. Corrected the issues we had with no problems. Very happy with Dan H and Andersen Windows!
Kenneth Barr
Dan came to my house to help me with the front door lock on the Andersen Renewal windows. He helped me a great deal to understand the workings of the lock and how to maintain it in the future. He also gave me hints to maintain the exterior of the windows and went far and beyond my expectations in the service call. I would be delighted to do business with people like him every day if they were unavailable – but they’re not. Very impressive!
We were very pleased with the quality work that was done in our home. The installation was quick and professionally executed. They protected our furnishings, cleaned up all of their mess and even made sure our dog didn't escape while they were working! Pedro was in charge and all of his helpers, Armando, Lupe, and Luis made a great team! Thank you Renewal by Anderson! We love our new windows!
They were extremely professional from the beginning to the end. We had the original front door and single pane windows from when the house was built in 1980. With the new Anderson door and windows we can definitely feel that the house is more insulated and more energy saving. Bruce advised us on the different types of products. Ann and Sara were great in coordinating appointments and resolving any issues we had. Casey, Freddie, and Oscar did an excellent job in the installation of the windows and doors. Scott was professional and Frank was amazing in touching up the front door. We had a fantastic experience with them.
Great experience with window and sliding door installation. Very high quality windows and doors, which were ready when quoted about 6 weeks later. Tim was very helpful with picking door and window style and preparing the quote and explaining finance options. Installation went smoothly and Vicente and crew were very professional, locked up when they were done, and even took care that my cats did not escape while they were working.
We just got 4 new, Renewal by Anderson sliding glass doors last week and absolutely love our new doors. The installers did a great job and were very polite and courteous. We would like to acknowledge Christian A., Refugio, our installers and Frank D. our painter. We also really enjoyed working with Matt N. your salesman and Jacqueline who contacted us with the scheduling. Thank you Renewal by Anderson. You have a top notch crew.
Bill and Karen Ulrich, Palm Desert, Ca.
Our experience with Renewal By Anderson is a VERY positive one. Our house was built in 1985. We live up in the High Desert area in southern California. (29 Palms) We experience extreme high temps in summer (100+) and it does get very cold, dusty, windy here in the fall and winter. The other companies we contacted either DID NOT want to come up here and the few that did were pushy and wanted us to sign up on the spot. They wouldn't or couldn't answer our questions or concerns. Majority of them that DID NOT even bring samples for us to look at. Nelson our sales rep brought MANY samples, explained how they worked and the process to replace. He spent 4+ hours here and addressed ALL of our questions and concerns. Final measurements were taken and a install date was set. Very painless. Vicente and his crew showed up ON TIME and even called to let us know they were on the way. Vicente M. and his crew, Carlos V. Andy G and Cristian M arrived ON TIME and got right to work. They put down plastic on carpet and covered up all the furniture, countertops etc . . . They wore their masks the entire time which was important too. The entire process took 2 days and the windows and sliders work perfectly. Before we chose Anderson we read ALOT of the reviews from the Ca. and other "Desert" areas. From what I can gather from reading them is that the issues others had dealt with the installation crews and NOT the product itself. Vicente and his crew did a OUTSTANDING, TOP NOTCH, TOP SHELF job. They kept EVERYTHING clean inside and out, hauled ALL the trash, old windows away when they were finished. Vicente and his crew are by far THE BEST and MOST PROFESSIONAL of ANY company we have had do work on/in our home. On a scale of 1-10 I give them a 15+. With the extremely high temps and humidity we have been getting we have been using the A/C more than the evaporative cooler and the thing I noticed right away was that the A/C doesn't turn on as often as it did and the amount of dust from the high winds is practically non existent. We are very HAPPY and SATISFIED with everything. The friends and neighbors that have visited all commented on how good they look. I would recommend Anderson AND Vicente and his crew to anyone who is looking to replace their windows. One word says it all OUTSTANDING ! !
We have been very impressed with Renewal by Andersen of Orange County, in their presentation, answering all of our questions which were many, and in the timely manner they were installed. We would highly A+ recommend using this company. The installers worked efficiently and cleaned up after themselves. The detail person who came the next day, did a fantastic job to match colors and make it look perfect. The worker who came to replace the glass because it had a defect in it, was so quiet and efficient, I hardly knew he was there. I was very impressed watching him remove the glass and insert the new. I would give these workers all an A++. Van Doren family
Renewal by Andersen was absolutely fantastic. The installers Christian and Refugio were extremely professional and very detailed at their work. Fernando came the next day to do follow up staining of the frames. He too was very courteous friendly and completed an excellent job. We are definitely recommending this company to all our family and friends. My husband and I are very happy.
I recently upgraded our windows and doors with Renewal by Andersen and I could not be happier. From the very start with the salesman Matt coming to our house to the scheduling with Jacqueline everyone has been very courteous, patient and professional. I really am grateful for the whole experience leading up to the installation of our new windows and doors.
At the time of our scheduled install, Oscar G. and Marcos H. were prompt in showing up on time, knowledgeable in the tasks that were ahead, very thorough in explaining in detail what steps were to be taken in the upcoming days, and they both smiled which goes a long way. Once the jobs were complete the house was clean inside and out. On the last day, Mike N. showed up to assist and was very helpful, enthusiastic and also very thorough on the tasks he was given. Mike N. also was very pleasant and smiled which was great. At the completion of all the replacements Oscar G. explained and showed me how to easily open and close the new windows along with securing the new windows. The job sites inside the house and outside the house were left very clean. Oscar G. reminded me of the upcoming projects were going to be scheduled in the upcoming days and they are. The communication was great during this whole process.
Overall, I am very happy and appreciative of the easy scheduling and install. I am very pleased and very excited for our new windows and doors and am looking forward to enjoying them for years to come.
Thank you Renewal by Andersen.
I had windows installed a few years ago and just completed my 2nd project with a brand new door. Dan H. was part of both projects.
He was to my home today under a warranty service call. I have to commend Renewal by Andersen for having service techs who exemplify the company's vision and standards. Dan was on time, was friendly and courteous, and had everything with him to make this call go smoothly and efficiently. And in this day and age of never knowing who will be at your home, it was a pleasure to greet someone who has been to my home previously. Thank you Dan.
We had a wonderful experience from start to finish with the Anderson Windows team.
Oscar G and Marcos H did an excellent job.
Frank D also did an excellent job painting the window frames.
Jason Gonzales was very friendly and professional.
He came by to check that we were happy with the windows.
I would highly recommend Anderson windows.
It's been a pleasure working with everyone.
Great service, Dan H was prompt courteous and answered all my questions. He also gave me some great tips to care for my windows appropriately.
Great service! John G was 5 minutes early I absolutely love that . he was courteous, kind, willing to answer all my questions and explain how the window worked and why it was not shutting very easily. He not only replaced the part but he made the necessary adjustments so this won't happen again. Thank you John G for paying attention to the details and being meticulous about your job!
Cherie W
Great experience, Dan H and Zack were extremely professional and courteous. Dan H took time out to explain to me how to lock and open the French doors. I am very happy with my new doors The quality of these doors are extremely well made. We also did our windows with them 15 years ago. Still in perfect condition! I also referred my sister to them for her windows.
My wife and I selected Renewel by Andersen to replace all the windows in our home. The task was large and we expected multiple days of construction, noise and displacement, in our home. Bernardo S., Julio O., Marcos H., Max J. and Vicente M., arrived on on time Monday morning and were ready to conquer the task at hand. They were very polite, hard working and attentive to any needs or questions we had for them. They completed the job in two days! Any item which had to be moved out of place was put back, they thoroughly cleaned behind themselves and did an outstanding job with the window installation! We were given demonstrations on how to operate, disassemble and maintain the windows. The crew and company were very professional throughout all of our dealings. We are extremely pleased with the finished results and the product provided by the company and their installers!
Earlier this year Renewal by Andersen installed some beautiful French Doors. One of the handles worked its way loose recently. Called them up and they immediately sent someone out to fix it free of charge. The guy they sent was John G. and he was great. Took him about 20 seconds to fix it, and then he also took a minute to explain exactly what he had done so that I could understand it, which I really appreciated. Continue to love this company. They really care about their customers and they hire great people.
We just had a replacement glass door with glass panels as well as a glass door installed. Both look absolutely fantastic. The workmanship is top notch and is easily noticed by how the doors look. The quality of the doors is high end, and although the price was a bit higher than competitors, it is well worth it. The three gentlemen that installed and completed the job, Vicente, Oscar, and Frank were absolutely a pleasure to work with. They were all very professional and genuinely expressed a desire to deliver great customer service. I would highly recommend Renewal by Andersen.
Installers arrived on time; very courteous, explained process and time frame, used protective coverings for home furniture and interior. Work performed quietly and efficiently, job completed within designated time frame. Door operations explained and demonstrated. Indoor and outdoor cleanups done. Work area left neat and orderly. Installers very professional and courteous. An overall positive experience!
The installation team was very professional and did an excellent job. Refugio and Edgar (I hope I got the names right) kept us informed at every step of the process. Very considerate, they took to be our cats didn't escape, covered all the furniture, and cleaned up everything when they finished. Very happy with Renewal by Andersen.
We recently installed a sliding door and a dining room window. As we researched products, Jeff from Renewal came to our home and spent quite a bit of time explaining their product. There are monetary incentives for ordering from him immediately.We do not make rash decisions. He did give us until the end of the day but after talking to a salesperson from another company, we realized we would go with Renewal.
Because the windows are custom, there is a waiting period of a few weeks while the windows are constructed. But they finished ours a little early and we were delighted.Throughout the waiting period Renewal
stayed in touch with us by phone. The ladies that perform this service are
very competent and kind.
On the day of installation, Audy A. and Lupe V. arrived promptly and began work immediately. They work together well and were very professional and friendly. Although they were very efficient, they did not
rush the project. The job did take all day but we were happy with that
because they did not have to come back. They did it right the first time!
Fernando came a few days later and did a very efficient touch up with paint. He arrived within the time the schedulers said he would and
was friendly.
Andy, Lupe and Fernando all did such a wonderful cleanup job and left no signs that they had been there.
Although Renewal is more pricey then many window companies, we feel
we got our money's worth. The professionals that we dealt with were
a step above other companies and the product is superior. It is 100 degrees in our backyard right now but when you put your hand to the
glass, it is cool to the touch.
Oscar G, Luis E, Fidel L, and Marcos H did our install today. The sliding glass door and picture window are great. Oscar and crew were fantastic. Neat, detailed, and personable they are a great crew with an eye for details. Renewal by Anderson products are top notch and they installers to match. We are very pleased with the job they did. We will definitely use them again. Highly recommended!
I was very excited when Valentin and Johnathan Perez showed up yesterday to install my new patio door. The door is better than what I thought it would be it make my great room look amazing the guys did a wonderful job installing it you can’t even tell that it was a new installation the door looks like it been there all the time especially with the blinds made in between the glass making the room look very elegant. Thanks guys you both did a wonderful job and I’m enjoying it. Love patio door by Renewal by Andersen of Orange County. I give your workers the 10 star rating. Thanks
Today we had 3 windows replaced by Valentin Ramirez and Cristian Mongragon from Renewal by Anderson of Orange County. They kept us informed throughout the process of installing our window replacements. They encountered a few problems with old windows and solved them with good alternatives. All of our furniture was covered with plastic and carpets were covered as well. Both were respectful of our property and cleaned up beautifully when they were finished. We are definitely satisfied with the customer service received and would recommend them (especially!).
It.was a pleasure working with the whole team from Renewal by Anderson. The process was painless. From the sales experience with Tim. Measurements by Omar. The installation was so neat and clean. The team was amazing. Anything that I was not happy with, they took care of it. Frank the touch up guy, was neat quick any very helpful with an issue I had with an existing Anderson door. Jacqueline at the office kept me informed of upcoming dates. Everyone was great! I love my windows ❤️
I have been so amazed with the level of professionalism and ethics shown by everyone involved in my window project. The install team , David and his partner, worked fast, very clean, and always on time. Fernando followed up with the patch up and touch up painting. He also was right on time and very courteous, and had great attention to detail. The office staff is always updating me on the next step in the process. I whole heatedly recommend this company for your window needs. Thank you! Thank you!
We've installed Renewal by Andersen windows in two of our homes, and remain impressed with the quality, the beauty, and the functioning of our windows. Recently we required service and repair for two of our casement windows. Our technician, Dan, did a fabulous job. He was prompt, took care of the problems efficiently, and left everything tidy and clean. He was everything we've come to expect from Andersen! I highly recommend him and his work. Thanks, Dan!
I love this company, they NEVER let you down. The windows and doors are amazing, silent, clean and pretty. From the sales, customer service all the way to the installation employees which no one ever disappoints. Also Clean, friendly, and very good at making your experience a perfect one. The clean up after themselves and today even cleaned up the ashes from the wind and fire. If i could give them a 11 i would.
Dan H. was very punctual, courteous, and knew what he was doing. He did a great fixing and adjusting my Renewal by Anderson sliding doors. I highly recommend Dan H. And his company if you want to put in dual pane doors and windows! Renewal by Anderson has a great reputation and quality top of the line Products!
I want to give a shout out to Andy and his partner for doing such an excellent job putting up this beautiful sliding door. They worked with extreme care. And since I am particular about painting, I want to say thank you to Fernando who came and did such a wonderful job painting the door and blending it in a way that resembles one that has been spray painted. There were absolutely no brush marks! I highly recommend renewal by Andersen, a job well done!
Our new windows are beautiful. The installation crew, the stucco repair guy and the painter all did professional work and cleanup during and after was thorough. Even our white carpets are still clean. The following workmen in our crew deserve a reward: Christian A, Refugio, Marcos, Casey, Valentin, and Fernando S. The stucco patcher whose name I don’t remember also is included. Thank you all. We will be happy to recommend Renewal by Anderson to our friends and neighbors.
The entire process from start to finish was professional and flawless, no surprises no changes what they promise they deliver! From
The sales department and in home assessment/demo by Jeffrey W. To the installation crew led by Bernardo S. And the painter/touch up by Fernando S. All were incredibly knowledgeable, professional and courteous. I will definitely use them again soon to replace the rest of the windows and doors in our home.
Jesse, Fidel, Valentin and Oscar just left my house after installing two French doors and three windows. They worked long and hard. Very respectful. Cleaned up and helped me move furniture around. The windows and doors look fabulous. Should have done this sooner!! In fact, I already contracted to do the balance of the house. Jim was very helpful and had some good ideas for some challenging areas. Can’t forget Oscar who came to accurately measure for the windows and doors. In fact, the entire team including Customer Service and scheduling have been great. I am very impressed and happy with Renewal by Anderson.
I had an awesome experience and am completely satisfied with my new Renewal by Anderson gliding windows and sliding doors! The installation team Vicente, Auidi, Cristian and Joseph were all amazing! They were prompt, very professional, courteous, and friendly. Frank the touch up painter was just as amazing, he was prompt, very professional, courteous, and friendly. The customer service has been absolutely wonderful throughout the entire process. I would definitely recommend Renewal by Anderson!
Lead Project Manager: Ever Ravas
project Manager: Chuck Booth
helpers Jose and Alberto!
Installers did a fabulous job today! Very professional, polite and extremely friendly. They worked efficiently and completed everything they said they would on time. Thank you Ever, Chuck, Jose and Alberto!!!
Everyone and everything about Renewal by Anderson is the best! From the salesman, to the appointment scheduler to the installers - they are all top notch and their windows are the best on the market!
We bought four Renewal by Anderson windows ten years ago and they still look and operate like new, so when we wanted to add some more windows, we knew we needed to get Renewal by Anderson again. This time we bought eight!!
Refugio and edger came to my house and repaired a window recently installed. They also looked at a window clip that broke. They indicated that someone would come sgain to repair or replace that piece They were both so nice and very professional. They also showed my wife and I again how to clean and lock the double hung windows upstairs. Very respectful and had masks on as well as put shoe covers on. Great service
Alfredo and his team did a wonderful job. They were quick and efficient. Left the jobsite clean daily and did a full walk thru when completed. The product looks amazing installed. Would recommend this experience to anyone looking for quality windows that will last a long time.
If you are planning on replacing your windows, Renewal by Anderson is an excellent company. All of the products are very high quality, as well as their installations. Customer service is also very efficient.
We have had a couple of follow up visits for additional items, most recently from service technician Dan H. They have always been professional.
Our service technician was Dan H. He did a great job with installing a patio door panel, which needed to be replaced after our house was broken into. Dan arrived promptly for the appointment, was friendly and courteous, and mentioned tips on caring for the door in years to come. Thank you!
We were very pleased with the quality of our new windows by Renewal by Anderson. In addition, the professional and courteous technicians, Jesus and Joel were extremely efficient and did a terrific job. They were in and out in a timely manor with little disruption to our day and the windows look great!! We are very pleased with the results. Although the windows are on the expensive side, they are well worth the extra cost for a product that is beautiful and will last.
Juan and Christian were at our house bright and early in between the times quoted to us for our window installation! Both employees were very hard workers and professional. They worked diligently ALL day and made sure each installment was properly put into place. We even got a mini lesson on how to take out each part of the window so we can properly clean our second story windows without getting on a ladder. Our house was spotless after they left, which was much appreciated!
Thanks Juan and Christian for the good work!
We had Renewal by Anderson out to swap out a couple of window sash’s. John G. was punctual, professional, and did an outstanding job. He swapped out the sash’s, cleaned the windows, and made sure I knew how to operate the windows in order to clean them from inside the house without removing the screens! Very informative and great customer service. Thank you John G.!!
Renewal by Andersen is a great company to do business with. Constant, timely communication through the entire project. Christian V, Ronnie and Mario, the installation crew, were great. I hardly knew they were here.
Andersen always provides a great experience. We had the best crew install our windows. They were courteous, friendly, meticulous and tidy. We couldn't be more pleased with the windows, the installation and the customer care after the fact. Highly recommend!
The team we had from the start was great! Communication was there, concerns were dealt with, and a very friendly staff! The team for the install was great also! They were super clean, respectful, and on time; they also addressed all of our concerns. I would highly recommend this company for this type of investment in your home!
I bought windows and sliders back in 2008. Recently, one of the screen doors wasn't closing easily. I called to set up an appointment and got one the next business day. Dan showed up on time and was very respectful by wearing a mask in my home. He fixed my screen door quickly. I mentioned the lock wasn't working so well. He looked at it and fixed that too.
We made a good choice with this company. They stand by their product. We have only had to call twice in 12 years and both times, getting the issue fixed has been easy.
Zack came over to assist with some concerns regarding our windows and sliders we had installed a couple years back. He was on time, listened to my concerns, and was respectful while inside my home. He thoroughly addressed the concerns and gave us a very comprehensive report at the end. I’m so happy we went with Andersen Windows. Quality people quality products.
We hired Renewal by Anderson to install three French doors. We met with Greg who came over and talked with us about the doors. We were very impressed and went with his company immediately. The two gentlemen who did the installation, Jose I and Christian V, were very professional, kind, polite and a pleasure to work with. Upon completing the job they cleaned everything up to perfection.
We hired Renewal by Andersen to replace the sliding doors and all windows for our property.
Everything has been so smooth. It's been a very conscious process, from the measurement taking to the city permits to be in compliance.
They just completed the first part of the project, which includes the sliding doors, the main entry double door and 3 of the windows. They look awesome. They made sure we were pleased with everything they were doing! They took the time to cover all our furniture and protect the carpet. The answered every question and even went the extra mile to fulfill our satisfaction!! Great crew, Casey, Joseph, Oscar G, Marcos, Daniel and Audy. Thank you very much to you guys and of course your Sales Rep. Tim. He was amazing explaining in detail the benefits of going with Andersen windows.
Thank you, Valentin R. and Christian M. for the professional window installations yesterday! You showed up on time and got right to work. We appreciated your cleanliness, work ethic, politeness and the beautiful installation of the two windows in our living room. We have replaced every window and door with Renewal by Anderson products. We highly recommend this company's products and every employee we have worked with.
I bought 3 windows and a sliding glass door. The windows and door are beautiful. The salesman Nima, spent a lot of time helping me choose the product styles and colors and I am very pleased with the final result. The installers David and Eddie were thorough and efficient. They explained everything to me. They covered all the furniture surrounding their work areas and left everything very clean when the were finished. The touch up painter, Fernando, did excellent work, too. He was also careful, efficient, polite and left his work area very clean. I could not be more pleased with my purchase. This improves the beauty and value of my home. It also improves my energy efficiency. Thanks to everyone at Renewal by Anderson of Orange County for your beautiful products, professional staff and for helping me to improve my home.
Replaced two windows and a sliding door in my home. I could not have been happier with the excellent service from all sales, customer service, installation and follow-up personnel. This is some team of experts and each one is a perfectionist. Maybe a bit more expensive but the solid, quality product, workmanship and professional installation makes it worth the extra. And they willingly and promptly come back for any corrections, problems, or adjustments after job is done. If I need any additional window replacements in the future, this is definitely my "go-to" source.
My service Technician was Dan H.
He was really good and efficient. Dan had finished early at a previous job and was able to come to our appointment sooner then expected, he called and asked if that would work and it did! Dan took the time to check another area I had concerns about. Dan was also really good about adapting the installation since it was extremely windy in our area, he found a easy way to install it from inside safely.
It was done quickly which I appreciate since I have a curious toddler running around.
Thanks!
We just had 8 sliding glass doors replaced by Renewal by Andersen of Orange County. The four gentleman who installed our doors were Casey S, Vicente M, Oscar C and Alfredo P. It was a 3 day job Our salesman had touted the professionalism of the company so we had high expectations. Casey was the lead guy. Very calm and attentive. The 4 of them didn't say much in those 3 days, they had their rhythm down, each knew exactly what their role was, what needed to be done. They were very careful to cover furniture with plastic, to set down cloths in the driveway so that our concrete did not get damaged or stained, and when the job was done, they cleaned both inside and outside to do their best to get our home back to what it was before the project. We paid a premium for our doors but we are very happy with the product, we are very happy with the professionalism of the crew and would be happy to recommend this company. We've had a week to detail each of our doors and there are some minor tweaks/adjustments that will need to be done but we are confident Renewal will come back to make sure we are 100% satisfied.
My new windows are beautiful. The install was seamless and both times I needed follow up attention they were prompt and resolved everything immediately. Jake in install sales and John G in follow up care were both amazing. Appointment with John G was set for between 2-330 and he was there at 2! ❤️ I didn’t have to spend the day waiting which I deeply appreciate. AND he fixed my problem.
Nick, Mario, Tony and Remy did an amazing job. They were on time, professional, kind, did a beautiful installation of our windows, and everything was cleaned up well afterwards. Thank you for making this such a smooth experience.
Anderson windows Service Technician Dan H came to my house to recaulk several windows. He arrived promptly and worked quickly even though the temperature was extremely hot. I was surprised when he was done because he was so efficient and neat. Thank you for your service!
The installation team of Richard N and Oscar C were great to work with. The preparation work, the installation of my windows and sliding door and cleanup were done by professionals. Thank you guys for the great job, I couldn't be more pleased. Love my windows and patio door.
As an addition, Fernando S came today to make the necessary touch ups to the patio door. Fernando is very good at his work making sure all the nail holes were completely covered. Completely satisfied. He also installed the foot lock on the patio door.
Very satisfied with the project and the professional details to all stages of the project.
I recently had new windows and a new door installed and am thrilled with them. I had a problem with the lock on the door and contacted the company. They immediately set up an appointment to have Dan H.come out and fix it for me within a couple of days. He arrived within the time arranged and knew right away what the problem was and fixed it very quickly. He was very pleasant and explained it to me. Iam so happy with this company and their products.
The crew that installed our windows were very professional and polite. They would show up on time and take great care for the interior of our house. The windows are of high quality and the finishing workmanship is very well done. We would highly recommend Renewal by Anderson.
Once again I am convinced we made the right choice when it came to purchasing new window replacements. Earlier this year we chose Renewal by Anderson. The original job was fantastic and we love, love, love our new windows. I did however notice a few gaps on a few of the windows interior molding. I made a call and without question a service call was scheduled. John G. Arrived within the timeframe set for the call and went right to work. He treated both me and my home with respect. In less than an hour the issue was resolved. And as with the original installation, you couldn’t even tell anyone was here. Thanks John G. For a job well done.
Highly recommend Renewal By Anderson for windows and gliding glass doors. Very professional and wood finish better than expected. Installation was on time and without problems. Great people doing the installation and followup detail work.
Thanks to: Casey, Joel, Freddy, Oscar, Joseph, and Dan H.
Just got my casement window lever fixed by John G. at Renewal by Anderson today. He did such a great job, not only did he fix the lockbar, but he changed out the weather stripping that fell off and also spruced up my other casement window by tightening some hinges, and added lubricant so that it worked even better. It was such a welcome treat to get those extra perks. Thanks so much John G! I wish I had called their service line sooner for maintenance on my windows.
Had all windows and two 9' sliders installed in our home. The care that the crews took to protect my home along with the care they took to install everything warrants name recognition. A big thank you goes out to Jesus, Richard, Luis, Edson and Tony. Fantastic job guys!!!
3/04 just had service done by John G took care of some minor issues, great job John thanks for your professionalism.
In June we met with Matt, a sales representative of Renewal by Andersen Orange County. His presentation was clear, concise, and detailed to provide the specifics about the differentiation of the Renewal by Andersen product compared to the competition. The windows were installed and finished today. Everything--absolutely everything--the company expressed would happen, did happen. Communications about the install were clear. Time lines were met with high quality performance. Rarely does a company exceed their promises, but Renewal by Andersen of Orange County did! Following Matt's presentation, Mike B. came the next day to take the exact measurements. Jacqueline called with follow up information and updates on our schedule. Our installers were terrific! Omar and Freddie were on time, professional, and their workmanship was clean and precise. They protected our furniture and carpet. They maintained a tidy worksite and cleaned everything inside and outside upon departure. Finally, Frank D. came to paint the moulding today--also excellent. Besides the professionalism and excellence of the product, communications, and workmanship among all members of the team, each and every person was delightful and a pleasure to welcome into our home. Great job Renewal by Andersen of Orange County.
Sam and Joseph could not have been more professional. Cleaned up all the areas they worked in and explained the installation process. They told me what time the job would be completed when they arrived and they were on time! Anderson Windows should be very proud of these employees. They caught an overlooked detail to a window in the bathroom. The window is in the shower and obviously having a sill would not work properly. Sam explained and took care of installing correctly. Wonderful job!! I am looking forward to having the next set done sooner than later! Thank you Anderson Windows.
Dan H just came and replaced my defective sliding door. He did a great job, the door looks and works great.
My issue with this company is the lack of Communication with me the customer. The first door they installed was defective and they tried to repair it once. It was decided the door needed to be replaced. Everything was good up to this point. I did not get a call with a timeline on how long this would take. So when I called to see what was happening and to complain about the lack of communication. I was told a manager or possibly the owner would give me a call back with an explanation. I was never called back. After several weeks went bye I called back I was told I was going to get a partial refund for my trouble. I was also given the date of September 25 on when the new door would arrive to their shop. They would call me at that time to set up an appointment with me to install the new door. They called me several weeks after that date to set up appointment to install the door. Just not happy with the lack of communication especially with a customer who is having this king of trouble.
All of the installers and repair of people or excellent just not happy with the front office
We are totally pleased with the windows and patio door slider we had replaced...excellent quality and workmanship. The installation by Omar M., Christian x. and Joel M. was very well done from preparation to finishing. Marco did a fine job the next day with touch up and paint and assured us of follow thru of some questions we had. We had a very positive experience with Renewal by Andersen and plan to replace the remaining windows in our home.
A couple of years later, we asked Andersen Renewal to fix a window pull and latch where the screws had come away from the frame and would not tighten. Service Technician, Daniel H., did a great job repairing and securing the the hardware. We had Andersen Renewal install window pulls to enable ease of opening and closing the windows, but we need to be careful not to bump the pulls against the window frame.
We're very happy with our new windows. The installers and followup people have been so professional, skilled, and a pleasure to have in our home. Kudos to Frank, Bernardo, Mike, Vicente, and Oscar. We've worked with Frank at least three times over the last two years as we've had windows installed throughout our entire home, and he is very thorough and such a pleasant person.
Our Renewal by Anderson® windows are gorgeous! They surpass our expectations and our installation experts, Oscar G and Richard N, did such a fabulous job. They really know what they are doing.
Oscar and Richard removed our 38-year-old aluminum windows quickly, without damage to any interior finishes, and then began the work of installing our new windows on the same day.
Oscar and Richard did a fabulous job trimming out our new windows; they look like they were part of the original home construction.
Fernando S did a great job on the interior finishing details, painting the trim, and addressing questions we had about the finishes.
During this five-day process Oscar, Richard, and Fernando made sure the floors and furnishings in the house were covered, protected from damage, dust, and debris, and removed all trash at the end if each day.
Before leaving Oscar and Richard demonstrated for us how our new windows function and how to maintain their great appearance.
We are pleased to have such polite, professional, and helpful people working at our home. Thank you all for making this home improvement project a pleasant and stress-free experience!
Michael and Penny M.
Great all around experience. Mason and Michael were formative and helpful when explaining, selecting, measuring.and ordering our windows. Jacqueline was very.helpful when scheduling measuring and installation appointments. Jose and Christian were extremely good and thorough during the installation process . Their.concern for our furniture and home was above our expectation and their clean up of our house and yard was impressive. Above and beyond our expectations. The windows look and operate great!
Vincente M, Robert R, Kyle S and Edison came to my home today to install two Anderson sliding glass doors. I am extremely pleased with the professionalism, care of my property and job skills displayed by each of them. Vincente a was the lead of the project and took great pains to interact with each of his subordinates making sure that they understood their responsibilities providing guidance when and needed, always taking care to make sure that my project was done professionally and to my expectations. He did the these same after the job was completed making sure that all loose ends were completed and that the job site was completely clean and was to my satisfaction.
I'm very happy with the end results and the beauty of my 2 new sliding glass doors. I'm so very pleased with the how the day went and my interaction with Andersen Windows employees.
John was on time, courteous and did a great job with his installation. Also went out of his way to help us with another situation related to the window installation. I highly recommend Renewal By Andersen for their great product and professional service.
We couldn’t be happier with our experience with Renewal by Anderson! Starting with our first meeting with Carlos from the sales team to the very professional installation done by Oscar, Josh, Tony, Max and Arturo. Everyone we came in contact with were friendly, knowledgeable and respectful of our home and time. Our windows turned out beautiful, and are very high quality.
What an experience! The professionalism the crew (Ever, Sam, Alan, and Joe) had was top notch. The kindness they showed and patience when I had questions really showed they cared and took pride about and in the work being done. They had such respect for our home, and every night after the job was done it was as if no one was ever here. It was very hot and they showed up early everyday and put in an honest days work and ensured the project was running smoothly. RBA is costly, but the product and installation crew is worth every penny. With a crew like ours I would do it all over. We felt like we were saying goodbye to family when they left. There are no words to describe the joy brought to our home. Excellent work! Well done crew!! We send a big heartfelt Thank you!!!!
They deserve a big raise/bonus!!
From my first meeting with the Andersen folks to the final touch up (Paul D.) of the beautiful doors and windows my experience was five star! Customer service was spot on with commitment and comprehensive follow through. The craftsmen, Christian A. and Valentine, that installed the doors and windows did the highest quality work paying attention to detail at every phase of the installation. The outcome is amazing! The oak bay window that was installed as part of the job is furniture quality in fit and finish. Thank you all!
Dan H. came to my home and was most helpful. I had two windows that needed minor repairs (I'd had them installed about 8 years ago) and he did it quickly and had the parts with him. I appreciated his talking me through everything and making sure I was satisfied prior to his leaving. It was a good experience. Thank you Renewal!
After many years, we decided to replace our aging and inefficient windows. We selected RBA for their quality and service. During the install, one of the installers noticed a piece was not cut exactly to measurement. I would have never noticed it, but they said quality of work is important to them and it had to be perfect. They installed what they had, reordered a new custom piece, then came back to replace what was not correct. And the icing on the cake? A few days after the fix we received a thank you gift from the company for selecting them. A very thoughtful gesture in this day and age. If you need new windows, I strongly recommend RBA. You will be glad you made the choice.
I really don't see how our crew (Casey, Joseph, and Josh) could have been any more professional. They did a great job on the door and window installation and were very pleasant to work with. They even avoided messing with our nice hardwood casings on the inside of each slider, which made me very happy. Our windows look absolutely beautiful and we couldn't be happier. They even sent Carlos Gutierrez to touch up a couple days later. Everything looks immaculate.
Mario and Nick installed 5 windows. They were exceptional. They covered all furniture and cleaned up after finishing. I would recommend them to anyone. In addition I absolutely love my windows
It's been a very good experience so far working with Anderson Windows and there employees.Very professional, very attending in whatever concern or question you have. They get back to you right away. They just installed 14 windows in my house, looks awesome. Installation crew is very good, I noticed they are very organized and thorough in what they do, definitely know there plan of attack, communicate well. I'm pretty sure all of Renewal By Anderson Windows Installation crews are good but if you get these group of men you will be happy with the job, Oscar G, Alan R, Vicente M, Jonathan P, Refugio & Mike N, Good job guy's.
I had a really wonderful experience with Renewal Anderson Windows. Right from the the start with Matt the expert representative who assisted me with my window selection and Charlie Gindele, CEO, followed my project every step of the way! The team spent a week in my home and the guys were all so polite, respectful and the quality of work is nothing short of excellent! Extra thanks to their foreman, Michael, and the Dream Team, Jose, Omar, Casey, Mike, Freddie and Valentine. Cherry on top is they always left my house very CLEAN! I LOVE my windows and new siding!! Thank you - Joann
We had our windows Installed yesterday October 3rd 2019. They were installed by a team of three Jose the lead, Joseph his assistant and Robert the detail guy. When they came out they greeted me properly introducing themselves and checking out the job. They immediately got to work and worked with precision and a coefficient team. I watch there every move and did not have to tell them how to do there job as I am a builder and very picky about how things are done. Once they had completed Jose showed us how the windows operated and how to remove screens and clean windows. We did the paperwork and he said they would send us a form to fill as a review. Most places push you to give them good ratings but they did not only asked me to fill it out. They were very friendly and nice to have in our home and even though they ran into problems they fixed them without hesitation and kept me informed of what they were doing.
Renewal by Andersen has always been superb in customer service. I had some screens replaced & other very minor work to be done & they came out right away. Dan H was very nice & explained everything to me & was most helpful.
The windows are beautiful & I highly recommend, they are worth every dollar!!!
The Bay window that your Company installed in my kitchen is great. The installers Casey, Valentin and Frank D did a fabulous job. They kept me up to date on what they were doing and constantly asked me if I had any questions. I could see pride in their work as they concluded the project. I highly recommend them.
I purchased Renewal by Anderson windows 15 years ago. Two windows facing the blazing eastern sun were showing disintegration of a seal. The office people from Orange County were fantastic in ordering the parts and scheduling . Dan H showed up exactly on time and was thoroughly professional and efficient in replacing the seals. Great job!
Our design consultant, Deanna, was terrific - I will admit, I was not on board for this window replacement project, but my family was quite keen on the energy efficient windows, and persuaded me to attend this appointment. Deanna was quite knowledgeable, and by the time she was finished , I was excited for this project. Her enthusiasm really helped me to decide, and I look forward to the having the windows and sliding glass doors installed in 6 weeks.
We had a great “easy-peasy” experience with DAN H.
DAN was on time, super polite. He even took off his shoes before coming into the house (without asking)
Was very thorough on his window inspections and explained everything to us.
Very friendly abut still down to business. I appreciate that he was sensitive to our timeline too
Every experience we’ve had with Anderson Renewal has been extremely professional, clear, and the end results were outstanding!!!
Excellent service from Dan H. and Zack S. Arrived promptly as scheduled, introduced self, had mask on, very polite and respectful of our home. I felt confident in their knowledge of our particular windows and even gave me helpful tips in the care of the moving mechanisms. They represent your company very well.
Just had a sliding glass door replaced by Anderson Renewel. They did a great job and left everything need and clean. Great team of Edson, Johnathan and Arturo. Highly recommend them.
Dan H. came by today to replace a screen that was previously damaged in the initial installation. He was very professional and replaced it very quickly. He did a great job and I would definitely recommend Renewal by Anderson to anyone who wants to have their windows updated.
John G the service technician sent out by Renewal by Anderson was outstanding. I had a minor problem with a window installed more than ten years ago. John quickly diagnosed the situation and figured out a solution - it took 15 minutes from when he knocked on my door to when he exited. He was very courteous and respected my house while he fixed my problem. This is what I consider to be great customer service!
Dave H
Trabuco Canyon, CA
The crew was cery respectful and arrived promptly. They took the time to go over each window installation with us and explained how to use the windows and screens. With all the work we have had on our new fixer upper this was the best all around company from crew to customer service. The windows also look quite nice.
John G. Came to our home today to repair our window. He did an excellent job! John was very knowledgeable and had excellent customer service skills. He diagnosed the problem and presented two alternative solutions. We agreed to a plan and implemented it quickly and professionally. Thank you John G. For a job well done.
Recently I had the patio doors and a front door replaced by Renewal by Anderson, and I couldn’t be happier. The crew came in protected the furniture and floors they got to work putting in my new doors. Renewal by Anderson hires the best guys, because these guys new exactly what to do. The crew (Jesus & Valentin) did a fantastic job. If I had any questions they explained it so I could understand. They always kept there messes cleaned up and the job turned out really great. Everyone at Renewal by Anderson have been really wonderful to work.
This is the second time we have used Renewal by Andersen of Orange County for window replacement. We replaced the windows in our upstairs bedrooms. The installation was done by Valentin and Jonathan Perez. They arrived at the stated time, they covered all furniture and the carpet with plastic for their path. The installed windows are outstanding and a huge improvement over the originals. The entire process from the sales representative Greg Greenawalt, office personnel and the installers were very professional.
Everything about my recent experience with Renewal by Andersen is a class act! Scheduling and confirmation of my appointment including notification of technician arrival makes for best use of my time. The technician, Dan H is a top notch trouble shooter with the "Magic" bay windows. Both windows are back to brand- new operation. They cleaned the window glass and even lubed the track of my slider door. Excellent all the way around. Thank you.
Nilla did a terrific job of explaining and showing the windows that were available. The work crew were very professional, they showed up on time got right to work installing the windows. The young man that came to do the touch ups a few days later really put the finishing touch and cleaned up perfectly. I am very please with the product, the workmanship and everyone that I had contact with. PS the office staff is also super.
I'd like to say thank you to Andersen windows for their fast Response on fixing my sliding door Dan H did a Great job. The one hour window they said they would be at my house they were on time And fix my door as good as new. Thank you Dan H and Renewable by Anderson Company. Job well done!
Had Dan H. out to look at our ten year old Renewal by Andersen windows. The windows (which have performed great since their installation) are showing some signs of aesthetic wear on the rails (primarily due to intense sun exposure on that side of the house). He was very friendly and helpful - giving explanations of what causes wear and tear, and how to maintain the windows for maximum durability. It does look like we'll need a professional painter to sand and re-surface the effected areas. Dan mentioned another client with the same window trim had similar repair work done and he is trying to get me the repair person's contact info.
Very professional job. Punctual. Polite. Accommodating. Easy to work with. Beautiful work. Love my new windows & sliding glass doors.
We finished installing about fifteen windows (phase2) in our hour house and the work was beautifully done because of the amazing José I, Joseph Z, and the whole crew (Luis, Christopher, Juan, Arthur, Julio) They were very respectful, knowledgeable, listened to our concerns during the installation, and always careful to protect our furniture and not to make mess. They also left our place clean. I have to add that José did a great job finding a solution to a complicated issue while installing three of the huge windows. He was smart and meticulous in his work, I was very impressed but also appreciative for him to take the time doing the work so everything looked at the end GREAT. The whole crew was amazing. It is very hard to find people who work like that these days. We have met many many workers and contractors from different companies in the last three years while renovating our house but they were not as good and many were just awful. In fact, all the people, from Renewal by Anderson, who came to our house in phase one and phase two were great.
I have to add that Fernando S. Who came later on to touch up the paint was amazing as well. Also respectful, clean, meticulous, and knowledgeable.
We will for sure ask for José and his crew to come back when we decide to move on to phase three and replacing the rest of the windows. Thank you.
Oscar G., Luis E., and Richard N. did an absolutely wonderful job installing our new windows and doors. They were quick and very efficient during the installation and had great workmanship. I'm so pleased with how it all came out and I appreciate the work these three did to make it all look amazing!
We have been very happy with Renewal by Anderson. They have done most of our windows and we can appreciate the quality of their products. They are very responsive when called and when Dan (from service) has come he is professional and clearly knowledgeable.
Great company
Renewal by Andersen continues to be the best contractor that I’ve ever used. Zach came out to replace one of our bathroom windows under warranty and couldn’t have been more professional. He like the rest of their organization was first class. It’s great dealing with a company that backs up their product.
We love our new Andersen window and sliding door!! The product is wonderful and beautiful and worth every penny. Our install was pretty painless and so far has gone as promised. The installers Jesus & Oscar C were professional, courteous, and did an excellent job, thank you both. We truly appreciated your efforts to minimize the dust and fallout of the project. Highly recommend Renewal by Andersen OC and their staff.
Everyone from the salesman on down was very professional and helpful. All appointments were kept and on time. Time was taken by all involved to not only explain but show us the differences between their product and others. These windows and doors not only look beautiful, but I could tell the difference in the amount of heat and air coming through the old windows (tons) compared to the new ones (slim to non) right away. I can actually work from home comfortably. There was not one part of this experience that wasn’t pleasurable! Kudos to ALL of the team members on this one! 26 windows a slider door and a front door in 4 days! AMAZING!!!!!
Lead project manager David Delgado and his team
Refugii Navarro, Jose Duenas, Tony Vargas, Everesrdo Rivas, Chris Viero, Chris Mandrosan, David Delgado, and Carmen Ramon, you all were rock stars! Thank you, thank you, thank you!
Our appointment was between 11:00 and 1:00. John G. arrived around 11:30 which we appreciated. He was friendly and knowledgeable about the issue. He got right to work and explained what he was doing. He had both windows fixed in no time and we have the rest of the day to take care of other things. He drove quite a distance for what turned out to be a quick fix. We appreciate the quality of people you hire and we Love our windows.
The Odoms
Had a brand new French door and sidelights put in about a year ago. The crew showed up on time and was very clean. We’ve had to call the service team for some door adjustment issues in the last year and they have always showed up and adjusted the door so it shuts perfectly. Great service. Service Techs Dan H and Zack S were Friendly and got the job done quickly
Dan H. Was very kind and fast at replacing the window. He left no mess . I am very happy with job. Everyone i have talked to at Andersen has been so nice. Jake the sales man has a wonderful sense of humor and was just a delight to deal with. I am so happy with the job they did, i hope more people will want Renewal by Andersen to replace there windows.
Calos and Vicente who did the installation were very professional, knowledgeable and polite. The took the time out to answer our questions and made helpful recommendations. They were very thorough, meticulous, and conscientious. They made it a pleasant and stress-free experience. I would highly recommend Andersons Windows
Installation Team did a really great job! They were professional, the team leader, Jose really knows what he was doing. He was patient and can solve the problems efficiently and took the time to refine the details. The team was friendly and cooperative. Good teamwork. Thanks to:
Jose I
Sam T
Fransico G
Max J
Tony
I have nothing but praise for your company and your workers. I am so happy with my new windows and Door. They are beautiful and give my home such a dramatic new look. Had to ask the installers their names for I had to let their supervisors know about their great work and their concern for every small detail. I am pleased beyond words, thank you ANDY and OSCAR so much.
The installation & touch-up team were pleasant and professional. They arrived on time, and were diligent about ensuring every last detail was up to par. You get what you pay for--if you are looking for high quality work that will last, look no further.
A special thank you to Jose I., Joseph Z. (our installers) and Fernando S. (touch up) who made sure to review every last detail before leaving. We could not be happier with our french door.
Great installation experience. Professional and efficient workers. All three sliding doors look great and site left clean. Frames look beautiful with ideal stain color matched by Fidel & Scott, onsite.
My guys where:
Installation:. Christian & Oscar C.
Painters:. Fidel & Scott.
Thanks guys!
Every worker did great. I did not get the names of the second crew of installers that worked on the first day, but they are not excluded and also did great.
David Newberry,
Idyllwild,CA
I am a retired contractor and I haven’t seen such a punctual, competent and efficient work crew in a long time! They were courteous, thoughtful and cleaned up as though no work was ever done! My wife and I were very impressed and thankful for Sam and his crew! Thank you Renewel by Anderson!! It was perfect!!!
We are very pleased with our new patio door/windows. Our installers were Bernardo and Julio. They were on-time, professional, precise in measuring and remeasuring to insure a perfect fit. In short, they are real CRAFTSMEN and not just installers. Great job Bernardo and Julio. Jake Puleo was a great help in taking our order and was always a phone call away to answer our numerous questions.
I had all my windows replaced. They helped explain how to open and shut my windows and were a pleasure to work with. Everything was cleaned up and done very nicely!
Just received a replacement screen for one of our Renewal by Andersen windows. Immediately after the windows were installed, my husband put his crowbar through the screen while doing a wall repair. Renewals by Andersen replaced the screen at no charge!
The screen came quickly, and Dan not only took care of the new screen, but removed the broken one and took it and the big cardboard box with him as he left. He was so quick and so polite too! Thank you Dan, and thanks to Renewal by Andersen for being such a pleasure to work with!
Janet Cates,
Another happy customer
The crew which we will call the ATEAM consisted of Josh, Val, Dan, Fidel and David, did an amazing and totally professional installation of our door and windows, any questions or concerns that my wife or I had were promptly handled and we couldn’t be more happy with the end result.
Let me start by saying we are quite happy with having gone with Renewal by Andersen for replacing a couple sliding doors & window. They're pricier than another quote we got but these feel sturdy and well made.
We've had to call them a couple times needing minor adjustments & their techs took care of us each time. Thanks Dan!
We are quite pleased with the quality of their products and responsive customer support.
5 Fibrex windows and 2 sets of doors were recently installed. We love them. Needed a follow up service appointment. Dan H. was the technician dispatched for the follow up service. He was professional in appearance and demeanor. He arrived on time and listened while I described the problem. Within minutes the problem was resolved. Thank you Dan H. Thank you Renewal by Anderson.
I purchased a beautiful Anderson french patio door from Dial One back in 2006. It has been a great door. Recently, the lock mechanism broke. I called the number from the Dial One business card attached to my original paperwork and Renewals by Anderson answered the phone. I guess the companies merged or Renewals by Andersen bought Dial One? Anyway, they were able to look up my lifetime warranty from 13 years ago. They sent Dan H out to fix my lock. He arrived promptly, on-time and was able to fix the lock and ordered a new part for the door that also was damaged. He was friendly and professional and got the door working again. I am very pleased with his service and the whole process of their warranty.
Excellent service. Remy, supervisor, was very professional. knowledgeable, and a gentleman. His other service people were polite, excellent workers and organized. They arrived on time and finished on time. I was more than pleased with everything they did for me today.
Dr. Anji D. Clemens
Our home was built in 1960, with original Anderson windows. Not an easy job. The crew of Richard, Juan, Luis E., Tony, and Jonathan P. arrived on time and each one introduced themselves and got to work. They were professional, polite, personable and friendly to us and each other. They worked as a team and everybody had something to do. No one was idle. On the first day they worked until almost 8 p.m. A special thank you to Richard and Michael who were knowledgeable and great trouble shooters. We would highly recommend this company and this crew to anyone who asks about our experience with them. Thank you, Steve and Nancy Pierce
I am so impressed with Renewal By Andersen (window installers).
Vincente M.
Roberto R.
Audi A.
Oscar C.
John G.
These men were highly skilled workmen, worked efficiently and quietly, and as a team it appeared that they were very compatible. I greatly appreciate that they cleaned up all their work. I highly recommend Renewal By Andersen. My new windows are BEAUTIFUL.
Luis, a real craftsmen, Oscar was great. Protection and cleanup was amazing, like they weren't there! Both did a fantastic job for Renewal by Andersen. Inspector from OC Building Dept came by for final inspection this morning. His words, "those guys know what their doing, great job".
Today i had Richard come out from Renewal by Anderson to fix a minor functional problem on my door handle. He was professional courteous kind and you could tell took alot of pride in his work , and had a good representation of the company overall. He was not hesitant to order a new door handle plate when he saw the adjustment would leave a trace of a scuff mark, he was very careful and paid great attention to detail , and i was ,as usual ,impressed with the company's ability to maintain great customer service long after the sale is over... Bravo , Renewal by Anderson
Everyone was super professional and the crew kept my house neat and clean.
Jose I and Joseph Z installed our beautiful kitchen windows yesterday.
The fellows worked with hard and did a great job of clean up. I am so proud of my windows.
Today Frankie came by for the touch up job. That looked great too.
Everyone was very careful with our property and surroundings.
Thanks,
June
We are very happy with our new windows, French Door and Gliding Patio Door from Renewal By Andersen of Orange County. It all started with a pleasant trip to their showroom in Laguna Hills. Lisa was so nice, accommodating and informative and was a BIG part in our decision to consider Renewal By Anderson. We ended up calling the phone number and got routed to Andersen's central call center. This was the only bad experience we had. The call center was rude and did not even want to set up an appointment since we were going through an insurance claim on our kitchen due to a water slab leak. I explained to them that the windows had nothing to do with the insurance and we wanted to take the opportunity to upgrade our windows while the kitchen was being worked on. I was totally frustrated with their call center and almost didn't book an appointment and told them if they don't want my business, I'll install Milgard windows. (Hint: When you call for an appointment, try to call the Laguna Hills office directly). Enough about the Call Center (making my blood boil). Sean M was the sales guys from Andersen who came by and he was very pleasant and knowledgeable and went through all of our options. We really enjoyed Sean. We ended up purchasing six windows and a French Door and actually later added a Gliding Patio Door as well. Vicente M and Bernardo S and the crew installed the windows and doors and were very professional. They worked very hard and their workmanship was top notch. You can tell they knew their product. After the work was completed, they cleaned up everything nicely. They were very conscientious in their work. Yes, it was expensive, but you can tell we got a very high quality product. We love the secure locking mechanism on the doors. We highly recommend Renewal By Andersen of Orange County.
Friendly, on time, job completed same day, and the installers where careful to keep floor clean.
I have had 15 windows installed by Anderson renewal . They are of great quality and easy to operate. Their customer service is definitely 5 stars. I recently had a issue with one of my windows and got immediate service. Dan H. was my service technician and did a great job. I know that they stand behind their windows and will do whatever it takes to make sure you are satisfied with the product and the installation.
Thank you Andersen company. Your process made it so easy to replace our doors that we will be replacing our windows with you next. And a special thank you to the installers Oscar and Richard for being so clean fast efficient quiet workers. We will request them again also hopefully to install the windows. Mk
We had all windows and screens replaced a couple of years ago, and we are very happy with the results. A screen fell out during a storm, probably due to failure to reinstall properly by a window washer, and we called to have a replacement made and installed. John G came out and installed the new screen, and took care of a few additional issues such as lubing a bathroom crank and sliding patio doors. Good job by John G.
We had 3 windows replaced by Renewal by Anderson of Orange Co. Everything went very smoothly. From the estimate to the final installation, the process was done professionally. The installers, Christian and Julio were very nice and courteous. My wife made a last minute change and there was no problem for them to accommodate her.
Yesterday Dan H. and Freddie, from Renewal by Anderson, replaced a window, repaired a screen, replaced some hardware and added a security protector for our doors. These gentlemen were not only on time but early. They were professional, courteous and made sure everything was clean. It was a pleasure doing business with them. I would definitely use this company again.
Renewal by Andersen is a fantastic windows and doors installation company. We've used them for all our replacements. Dan H. did a fantastic job in supporting us with some quick fixes. Always on time and professional.
I must say that, I have been totally shocked by the professionalism and courtesy that this company displays to it's customers. From the very first contact with the sales rep, to the person who performs the window measurements, to the installers, all have been experts. I just can't get over the attention to detail that this company requires. In today's climate, the consumer does not normally receive such quality treatment. I cannot say enough about how happy my wife and I are with our new 14 windows. Thank you to Jose I. and Christian V. for a professional installation.
The first of three projects to replace 23 windows and 2 sliders in my home was just completed by Renewal by Andersen. The project was a bit more complicated than a simple remove and install process. The size of two door openings was reduced and three large trapezoid south facing windows were eliminated. That work involved a lot of stucco and drywall work, and I was really concerned about how it would look when completed.
Mason (design consultant) spent a lot of time with me going over all of the design issues and made sure that I was making educated choices.
Two installation crews did the work. The first team (Christian, Refugio, and Marcos) did the bulk of the work. Casey and Joseph finished up the remainder. Frank and Fernando did the touch up work on completion.
Everyone in the office (Lisa and Jacqueline) and the installation crew members have all been very professional and easy to work with.
All work was top notch including the outside contractors that did the stucco and drywall work.
The change in the appearance of my house is fantastic. Phase two is underway, and I can’t wait to get it completed.
Kudos to the entire Andersen team!
John G. was awesome. He accommodated our schedule. John was very professional. John’s work was very detailed and clean. He answered all of our questions. He also made an adjustment to our door that allowed it to travel easier when opening and closing. John did this even though this was not the reason he was out here. John is a big reason why Renewal by Anderson is a top notch company with top notch products and top notch people. People like John G. Thank you again John and great work.
Renewal by Andersen just reinstalled a warranty replacement sliding glass door and the 2 guys who came, Dan H and Zack S, were so nice. They took the window out, picked up their mess and did so in a short amount of time. They even called prior saying they were a bit behind to keep us updated. Thank you!!
I didn't buy my windows from the Orange office but I wanted to say that these are the best. You pay more but it's worth it. We had ours installed about 15 years ago and we have had no problems at all with them. They look so nice and work as they should. I am not getting paid to say this just giving my review of the product. We had 9 windows replaced. Well worth the money.
Renewal by Andersen window replacement windows are high quality and budget friendly.
We received top notch "Red Carpet" treatment from Renewal by Andersen from the moment we made the call to inquire about replacement windows for our home.
Thank you Pedro B. And Julio O. for their flawless work and professional service with the installation!
We are very happy with our new windows and highly recommend Renewal by Andersen!!
John showed up promptly at the time of the appointment. Quickly replaced the lock set on the French door. And even helped aligned the door as it was leaning a little. Was very helpful in getting service call put in for another issue that I had with the windows. A pleasure to work with.
Andersen door and windows removed and replaced 5 sliding doors in my home. Quality materials, professional and efficient installers (Frank & Crew) and awesome touch up man (Fernando S). Very satisfied with the entire process from start to finish. Customer service has also been great. I highly recommend Anderson .... awesome warranty .... and don't forget "you get what you pay for"
Our experience with Renewal by Anderson of Orange County (RBAOC) was fantastic. There is only one thing better than the product that was installed in our home-the craftsman that performed the work. Christian and his crew, treated our home as if it was theirs. An attention to detail that I have yet to see from any other working group of men. The follow up by the local office was consistent and timely.
The job was completed today with touch up paint and a few mechanical adjustments by Fernando. Polite and eager for us to be delighted, he was a pleasure to have in our home. It is clear that RBAOC values skilled professionals and fosters a culture of customer satisfaction.
Excellent customer service. I purchased my original sliding door 10+ years ago and it became difficult to open the door. I called customer service and they arranged a service call and parts replacement and the only charge was a $45 service call as the door came with an extended warranty. Due to the problem it required two visits; but only the one charge. One of the parts took several weeks but they kept me well informed. My service tech both visits was Dan H, who was friendly and knowledgeable and finished quickly. Would definitely recommend and purchase any windows or doors through Renewal by Anderson!
Nick, the Project Manager, and his team were on time and worked professionally installing the window over two-day period, cleaning up and vacuuming so that it looked spotless. The windows were beautiful and reduced street noise significantly. Hoping it will reduce heating/cooling costs for years to come!
Had Dan H over to deal with a warranty repair issue on one of my windows. Arrived on time and did his work well and he was careful to explain what he was doing and why. He was 100% professional in his work and demeanor. Ten out of ten, baby!!!
The professional service from Renewal by Andersen of Orange County, which is the local provider/installer of replacement Andersen windows, was excellent. Their entire staff were very friendly, helpful, and worked with us to resolve a minor manufacturing issue. One of their installation specialists, Dan H, came back twice to make sure that we were completely satisfied with our new replacement windows from Renewal by Andersen. We would highly recommend Renewal by Andersen of Orange County as your local resource for new and updated windows for your home.
Everyone from the salesman, to the installs, to the repairman Dan H. is very friendly, helpful and even can help with extra small things. Dan even showed me what product to use to keep my windows operating smoothly. Zack was also kind, knowledgeable and did everything to help me understand each step. Thanks to both.
Dan H. arrived at 1:45pm to measure our family room French door which was scheduled to be replaced due to what the repair technician reported. Dan saw the problem which was the door not hung correctly and he adjusted the hinges by shimming which resolved the problem. We are very happy we don’t have to get new door. Dan is a very good representative for your company.
Dan H
was very professional but cordial. He did not stop fixing the lock on our French doors until he had it perfect. Our experience with Anderson Windows has been very satisfying. The services have been a great experience. Thank you!
We purchased several doors and windows from Renewal by Andersen and have always been pleased with our finished product. Today Dan H. came by for a service appointment and he was helpful and professional.
We would highly recommend this company!
Very satisfied with Dan H. and Renewal by Anderson! Many years ago I had my windows replaced, and just recently noticed some exterior weather stripping was showing signs of dry rot on my kitchen bay window. Dan H. explained how that older type of weather stripping is no longer used, and it would be replaced free within warranty. Also, I had a broken sprinkler cause water damage to a wooden cornel underneath a very large bay window in my living room. Dan H. replaced both corbels for a very reasonable price. I never worry about my windows and doors knowing I can always get professional support from Renewal by Anderson
I forgot to mention that all 3 men from Renewal by Anderson were Polite,and truly professional. Please do not hesitate using Renewal by Anderson. This is my 3rd Project. Great Quality Fabulous service from Sanfrancisci and Josh and Valentino. All the staff that work for Renewal by Anderson are also true professionals Thank you again for the craftmanship that you all performed on my home tiday
Installers were great! They were prompt, clean, professional and explained everything they were doing. I highly recommend Anderson if you are looking for windows.
July 1, 2017
I am so happy with my Renewal by Andersen windows and doors! They look amazing, but even more, the two men who did the work, Pedro Ballesteros & Marcos Hernandez, were both phenomenal! They were professional, polite and meticulous in their work. They worked carefully and diligently, Pedro a terrific & experienced teacher to Marcos a very attentive & adept student.
I would absolutely recommend highly, the company, the product, and these two wonderful workers.
July 3, 2017
Today, all the touch-up work was done by Fernando Solis, who was equally as capable and competent as Pedro & Marcos were. Now every window and door are pure perfection! Kudos to Andersen for hiring such high quality workers with wonderful skills & great character! I couldn't speak more highly of these men. I'm thoroughly thrilled with each Andersen sliding window and both sliding doors. My ONLY REGRET is that I did not choose to replace my front door at the same time!
Excellent service! And, extremely friendly, efficient, and in tune to the very last detail. Service technician had to come back for a few minor items, and was knowledgeable. Dan knew EXACTLY what was wrong and how to correct it. Highly recommend. We have had our new custom windows and frames for almost a year, and they are still like new.
A great company to work with. We have our windows done at two different times by two different companies. Renewal by Anderson is superior on every level. Ariana in their office is very helpful and friendly. Dan H, our technician, is very professional, thoughtful, detailed and wonderful to work with.
Valentin R. And Arturo G installed our windows and I appreciate how professional and polite they were. They were quick, but took the time to pay attention to detail and made sure to give us a little tutorial on the best way to open and close them. I would highly recommend Renewal by Anderson, and more specifically, these guys for installation.
Antonio, Emilio, Tony, and Arturo were professional and informative! I would use them again!!
We had a expectational experience from start to finish with Renewal by Anderson for our entry door replacement. You get what you pay for and we received an excellent door and A+++ installation by Oscar G and Richard N...way to go guys! Fernando S and Frank D did the final touches and we are in love with our new door and have received countless compliments. If your contemplating a company to replace your doors and or windows buy with confidence and choose Renewal by Anderson :)
Wonderful quality, efficiency and professionalism. Tim explained everything well during the initial consult and came up with good design ideas. Frank and his crew did a great job with the install, and Fernando S. did a great job with the final touch up work.
As I've come to expect from this company, my latest experience was great. I asked if two of my Renewal by Anderson window screens could be replaced since they were corroding at the edge where the stainless screening material mated with the aluminum frame. They asked for a couple pictures and ordered the screens.
When they called to say the screens were in, I fully expected they'd have me stop by to pick them up. Nope, they said they'd deliver them.
Dan H. came by and installed them. He even called to say he was running early and would it be OK to stop by 45 minutes earlier than the appointment time.
The one thing I would suggest is to await a promotion with a straight percentage discount. I made the mistake of contracting when they offered a certain number of free windows based on the total number ordered. Since the free ones are the cheapest ones, I chose to leave out the one really small bathroom window to get a more expensive window free. I planned to buy that one window later but didn't realize the installation price for a single window makes that an expensive option. Yes, I shot myself in the foot and now sit with one non-matching window.
Update: After eight years, the need arose to have all of the weatherstripping replaced. No problem. RBA came and installed all new weatherstripping. John G did a great job and worked his tail off.
Renewal by Andersen of Orange County has been the most professional business we have dealt with in years! Their attention to detail is beyond compare—they are an A+ outfit from start (sales with Jim) to finish (install). Christian A. and Marco H. installed our windows today and they showed up on time, with on-the-way phone calls. They made the install look easy and cleaned up nicely. There is a lot of pride involved with this company and we really appreciate it—that is why we are return customers. Thank you so much! Looking forward to dealing with you again in the future!
Our new windows are fantastic, but time will tell how they age. I have high expectations though. We have definitely noticed a huge difference in temperature of the rooms with the new windows, which faced eastward and got incredibly hot by mid-day.
Jesus and Fidel did an awesome job installing the windows. They went through each window with us (inside and out) to make sure everything was in perfect condition and that we were well educated. I look forward to using them again when we're ready to replace more windows.
Sam T and Andy V are awesome!!!I loved the first installers David and Issac but these two...well they are just WOW They finished up the installation of our windows today in a professional and timely manner. As a business owner I know the value of representation and reputation. RBA excels at both. I knew I was getting A quality window product but what I considered the upmost value of this experience was the customer relations and service that RBA provides. Sam and Andy are friendly and took the time to answer my questions and did a fantastic job. From start to finish the most impressive asset in your company are the employees.. You sales representative schedulers EVERYONE involved are nothing short of incredible. Finding this caliber of employees is rare...installers like Sam and Andy.. well they honestly are a huge part of why this company has been so successful. I absolutely loved our experience with RBA and for once I felt like I got much more that what I paid for. I would be honored to recommend RBA to everybody I know. Great windows...great experience ... EXCEPTIONAL INSTALLERS!
They were very professional and friendly. Door was beautiful.
Dan H. was sent by Renewal by Andersen to repair my French doors which were not opening smoothly.
He knew right away what the problem was and repaired the issue. Dan was very nice and professional, and I was very impressed with his caring demeanor. I'm so glad he was sent to help us out. I highly recommend him!
If you are looking to install French doors, look no further. Renewal by Andersen is a first class company that takes great care of their customers with great employees like Dan!
We had new windows and doors installed throughout in Dec’19. Today, Zach was on time (masked) and took care of the minor problem quickly. We are happy with the quality of our products and the quick, friendly and professional staff.
Just finished with having my new windows and doors completed!!! Just need to thank the crew of : Jose I, Vincente M, Joseph P, Alan, Richard, Jonathan, Fidel, Frank and Fernando for their professionalism, propmtness and courtesy in installing and the finish work of my windows and doors!!! Everything looks beautiful and everything was left clean and spotless. Thank you gentlemen for a job well done and for representing Renewal of Andersen's so well. PS, the staff at the company was exceptional and easy to talk with as well. I will definitely refer your company and service to anyone!!
I just had 4 windows installed. The workmen, Valentin, Arturo, and Cristian, were friendly, polite and very helpful. The work was done efficiently and in good time. The windows look beautiful and work very well compared to the 1974 versions I had! I would give the workmen a 10 on any rating chart.
I would like to give my review on my new Renewal by Anderson doors and windows! I rarely give a five star rating to anything because I have a thing about nothing being perfect! Well my experience with the Renewal team has made my list! We were shopping for six Windows, two patio doors and a new front door. We have read a lot of reviews, asked family and friends, also our neighbors about their recent window purchases! Some were really good and some not so good. The common among all of them was that they all had vinyl Windows installed! I have nothing against vinyl Windows, heck I sold them myself. But I you want a quality custom retrofit window, Renewal by Anderson is the way to go! It started with our Sales Consultant Carlos Jimenez. He showed up on time, took a rough measurements of our doors and windows, gave us our pricing options. We made our decision on the spot! A few days later Mr Jimenez had a thank you card and a beautiful flower arrangement sent to our house! We were scheduled for our official measurements a week later with Job Technician Mike Booker. Very professional, went over and with great detail confirmed everything! On August 25, 26 and 27th was our install date. 8:30am on the 25th (on time and on the right date) our install team rang our door bell. Christian A., Joseph P and Joel introduced themselves. Neat, clean each day. All you can ask for. By day 3 everything was completed and ready for our touch up appointment! I will review that when it happens! All in all, my wife and I are completely satisfied with the entire Renewal Orange County team! The do it right! Follow up calls, appointment calls and especially our thank you card and Cookies (yes cookies) from the owner Charlie Gindele himself!
Thank you,
Mr. and Mrs. Gonzales
Our touch up is complete!!!! Thank you Frank D. For the neat and clean job you did on our touch ups on our front and patio doors!! Looks great!
We needed a service technician to replace the handles on two windows that were installed over 10 years ago. John G arrived on time, not only replaced the handles, tightened the fittings and checked for any other issues. He did a very thorough and professional job.
We just had Renewal by Andersen windows installed in our home and I am soooo happy with them. My old windows by another manufacturer had become so fogged and clouded, that I forgot how wonderful it is to look out through a clear and beautiful window. Everything looks so crisp and vibrant!
From the moment Jesus and Fidel arrived with the “red carpet” everything went smoothly. They were professional, friendly, and very knowledgeable. When they left, there wasn’t one thing for me to clean-up. I am so impressed with the customer service throughout the project.
We are doing our home is stages and I can’t wait to have Andersen return. I do plan to request Jesus and Fidel for the next phase. They are awesome.
Excellent service! I had some questions re my new French door with side lights. Dan H. came out.... on time, and with appropriate paperwork. Dan examined the door, explaining in terms that I could understand the answers (and reasons why) to my questions. Dan did an excellent job..... professional, (neat and clean), pleasant to deal with, listened to my concerns, and indicated that there would be additional followup re one issue. Very satisfied with ur Customer Service! Thanks.....
I had a new sliding door installed replacing French Doors. The crew, Remy, Joseph and Joe were fantastic. On time, professional, great installation, cleaned up. The door is beautiful and I couldn't be happier
Dan H. arrived on time. He was polite, respectful and performed the work competently. He was friendly and someone with whom it is easy to talk. He explained proper maintenance procedures. We appreciated our time with him and highly recommend him.
Yes, the price is at the higher end, but it worth every penny!
From sales through engineering to installation, I have met different people form three divisions of the company, and the professionalism is consistent across the board. Carl (Sales), Dennis (Engineering) are both very details and caring.
The installation team - Jesus and Fidel, are patient, detail oriented and courteous. My house after installation of 3 windows was like nothing happened by all of a sudden a better house.
After all, I don't feel like working with a vendor, instead, a team of family members helped to improve my house. Thank you!
Wow...what a job. We had 42 windows and 1 sliding door and I'm a clean freak. I wasn't looking forward to this process but I was truly surprised at how well it went. First of all it started with Matt Novotchin our salesman. He was so thorough and his follow up was stellar! The installation manager was Michael Wherry and he was on top of everything which included measuring everything... A+ and the highest praise I could give. Now I need to mention the project manager Casey, he ran the job from day to day which took 9 long days, and he was the main reason why we went with Renewal because our neighbor was having them installed and my husband went and talked to Casey and he showed him the product and explained the installation process. Thank you Casey! I'd be remiss if I didn't mention all the great guys on the crew, Valentin, Pedro,Vicente, Jonathan, Fidel, Joseph P., Jose I., Mike N., Bernado, Oscar C., and Marcos. They were so respectful and patient with my obsessiveness. I couldn't recommend this company if I didn't love the product and what was the upmost of importance was the installation process. It was a pricey job but it was worth every penny!!
We had Andersen replacing our sliding patio door (95”x95”) and the company delivered and executed as promised. Josh and David did a great job installing the “big thing” and Dan H and Fidel a perfect job with the fine tuning afterwards. What we like about the company is that it every step is perfectly executed from A-Z.
Hi, John G came by and replaced our Andersen patio window door today. he was extremely professional, capable, and courteous and even helped with the clean up. We r very satisfied with John and highly recommend him to anyone in need of window replacement service!
Last year I bit the bullet and had all of the windows and doors replaced by Renewal by Andersen. This is my Airbnb property and returning guests noticed the incredible windows/doors without me saying anything. They look great. They work great. They have sealed out all the cold drafts sneaking through the old windows and doors.
The only issues was there were a few items on a hit list and until Dan Hartzheim came out last week - everything plus some were diligently taken care of.
I would not hesitate to use Renewal by Andersen in the future.
I can't rave enough about product or service. From my first encounter, I was impressed. Jeff Myers, my salesman, arrived precisely, on time and demonstrated all of the advantages of Anderson Renewal patio doors. I really didn't need convincing, as I have had Anderson windows when I lived in Minnesota.
Jeff set me up with, Mike, who, again was on time, quick at measuring, and extremely polite. Order was confirmed, build scheduled and ready when promised.
Today Vincente and Oscar arrived at 9:00 ready for action. They secured the area with drop cloths and furniture covers and got to work. The patio door was fully installed, clean, and area put back to normal.
I couldn't be happier with the whole process, or with the product.
Thanks again!
Joan Quirk
The 'Renewal by Anderson' installers -- Richard and Oscar -- were fantastic.
Showed up at expected time and got right to work.
Put great effort into putting down floor protection and draped plastic to protect dust from traveling.
Removed and took old door.
Installed new doors very professionally.
We think they look great.
Custom set of doors that includes large glass and a custom dog door -- it is finished and looks exactly as we had hoped.
Left work site very clean.
Could not be happier.
Would use this group again in a heartbeat.
Thank you, Renewal by Andersen of Orange County for a job done even better than my high expectations. Your crew of installers, Vincente M., Jimmy I., and Joseph were exceptional. Painter Richard was fabulous as well. We had a challenging project with extensive woodwork to be cared for during the install and this crew flawlessly installed 4 new windows and french doors without a single ding to our existing wood work. I never really believed that you could do this install without damage to our current wood work - you proved me wrong! We look forward to using your team again. Perfect stain on the inside and the canvas on the outside was the perfect custom match for our home. Good bye old wooden warped casement windows - hello beautiful custom stained fibrex.
Bernardo S., Joseph Z and Fernando S. did an excellent job with the installation and painting of my window castings. They were on time, professional and efficient. With employees like these men makes a great reflection on the company. Will definitely use them again!
Dan from Renewal by Anderson did a great job for us. He was on time which is a big thing for me. He knew how to fix our repair and got to work right away. Before I knew it he was all done and everything works great.
It turns out Dan did a screen repair for us 4 years ago and it's great to see that the company can keep their employees that long. It means they are doing something right.
Dave H was very professional & knowledgeable of his work. He made sure I understood & was capable of locking & unlocking our sliding door. Also he was very careful when replacing our window. Great job!
We are extremely pleased with our recent purchase of 4 windows. The installers (Richard N. and Oscar) arrived on a hot summer day. It was typical for our hardwood floors to feel warm to the touch if the shades were open; letting light in. Once the install was complete, we closed the windows and immediately realized the reduction in heat permeating the window; cool floors and cool room. Four windows complete; nine to go :).We certainly appreciate that we are able to complete our project just a few windows at a time.
Thank you Renewal by Andersen
Dan called and said he can be here earlier today. It worked out great.
Dan was able to fix both windows in no time at all making them work perfectly smooth.
He also took a minute to spray silicone on my front door handle so it works with little effort to open it.
Thanks for a great job Dan!
The guys from RBA came on time on the day of install. They introduced themselves to our family and even became acquainted with our dogs. They worked together well and took their time to make sure every door and window was installed correctly. Throughout the 3 days of install they maintained open lines of communication. I was always updates and informed when they were leaving for the day and returning the next morning. No guessing! When they were done, they took us through each type of window and door and explained how it opened and closed as well as maintenance specifics. All together I am a very happy customer. Thank you to Christian A., Richard and Audi for the awesome job!!
5 Star review for Dan H. from Renewal by Anderson. He arrived on time and fixed our patio screen door’s rollers and remeshed the door. I appreciate that he fixed the rollers instead of simply saying that the door needed to be replaced. Works beautifully now!
A big thank-you to Renewal by Andersen for our new windows, especially to our installation crew and painter! Casey, Andy, Oscar, Chris, and Fernando did a great job and answered all of our questions. We’re looking forward to enjoying our windows for many years to come - thanks again!
The crew who replaced our windows over a 3-day period was awesome - they did an amazing install and clean up job and they were very courteous and helpful. Thank you so much to Richard, Regifo, Marcos, Sam, Juan, Oscar and Alfredo!!
Evert and his crew were wonderful! We love our Anderson windows. Fernando S. did quality touch-up work and was so friendly and professional! Anderson provides quality windows and 1st class customer service!
The service is of the highest quality. The professionalism was unparalleled. The project manager, Jose Islas and his team of Jesus S. and Tolo T. worked diligently, and with care. The cleanliness of their work was admirable.
We bought the windows a few years ago and just recently some of the casement windows hardware malfunctioned. Renewal by Andersen stood by their warranty and in just over a week had someone out to fix it. Zach S. came right on time, fixed it quickly and professionally, and left without a mess. Thanks for the service Zach.
Had bedroom windows replaced by Andersen. 2 workers arrived when they said they would. They introduced themselves as Jesus, and Audy. They went right to work. About 2 hours later they were finished. They were professional and courteous. When the work was finished they walked me through the proper way to open, close and maintain the windows. Thanks for the great work. I would recommend Andersen to anyone.
I had two windows with issues on opening and closing. John G. arrived on time. He was friendly and professional. One window had a broken lock. John G. knew what the issue was immediately. He explained what he was doing all the way. The second window had a different problem, but he made that adjustment easily as well. He also taught me a better way opening the outer pane.
John G. set my mind at ease about the windows. He was fast at the work while being quite personable.
Anderson Windows was very prompt to respond to my request for a replacement part of a broken locking latch. Zak & John were prompt on arrival & quickly fixed my locking latch.
I had some bad luck with the first installers of my replacement windows which required multiple installation trips over six months. But Anderson is trying very hard to make up for the repeated aggravation that I experienced. We are very pleased with the windows themselves: windows are quality material, aesthetically very nice, and the eventual finish was great. I hope to be able to replace the rest of my windows next year.
Extremely professional ! From start to finish no problems at all ! Everyone I have dealt with were amazing and the installers Nick,Edward and Mario were amazing so clean and thorough . My windows look beautiful and I feel very secure.
Our installation team was Omar and Christian, they did a fabulous job of installation, including a custom curved window.
EDIT.
After more than a year we had a stress crack in one of the windows. Dan H., came out and fixed it up beautifully, at no charge (of course). Happy we got Anderson windows!
This is the best company that we have done business with in California.
Bernardo & his crew was of the highest respect for our home.
For the final touchup that was today these two guys was very respectful
and did there job great. I love the care Bernardo took with his crew.
They did not rush to go to another job and was completed in a very
timely manner. Most all companies have there guys working two
or three jobs at a time, not OC Renewal Windows.
They finish the job and than went to other work, no interruction
on my job.
The technician (John G) that came out was great. He showed up right on time and was very professional and efficient. Renewal by Anderson has been an amazing company that has taken care of us every step of the way.
The crew did a great job replacing all the doors and windows in our house with minimum disruption. Did a great job with communication throughout the process.
We love our new windows. Zack came after they were installed to add some handles and make sure each window opened smoothly. He is a great troubleshooter and technician. The entire team was skilled and professional.
I had Anderson Renewal install all new windows and doors in my house over 13 years ago. The three 12-foot wide windows were leaking badly and I had one window that was broken due to a painter's mishap. I placed a service call and even though my windows were old they were very professional and sent someone out to assess the problem. Dan H., the technician, came out twice to fix the leaks and the broken window. Dan caulked all the windows on the outside of the house and that completely stopped the leaks. The water intrusion was caused not by the windows, but by the stucco pulling away from the casing. Renewal is all about stopping the leaks and subsequent damage. While Dan was there he also fixed one of my doors which was sticking badly. He did this on his own as he saw it was not functioning properly. Dan also installed a new door handle and expertly fixed the broken window. I have had a lot of contractors at my home and Dan is at top of the list. He is fast, expert at his craft, and a really nice guy. He also lets you know if he is running late. Very professional service all the way around from Renewal by Anderson. I would recommend them and ask for Dan H.
Love my windows! Thanx to the great crew of Christian A. and Drew B.! Did a very professional job, didn't hurry like the cheap guys do. Will recommend to my all my friends and family to call to get their new windows from your company and ask for these two hard working guys!
Dan H. was our service man. He’s on time, very professional, knowing what he’s doing. He was supposed to replace the screen door for our window only, but since we have a hard time open and close our French door, he didn’t mind adjusting it for us and now it works great. If I ever had any problem with my windows I would definitely request for his service again.
Dan H. did an amazing job saving and lubricating my jammed screens. Beyond that, he took the time to explain to me how the double paned glass works and how to know when there's a problem. He also showed me how to lubricate the tracks underneath my windows so that they will move smoothly, which is something I will do from now on every spring. Dan is very patient and takes the time to make sure the customer understands the principles behind how the windows work. He is definitely five star in my book!
We decided on Andersen of Orange County because their attention to detail and overall quality. We had quite a few contractors bid on our project with involved replacing 36 windows, four french and two standard doors and some custom framing. None of the contractors we interviewed seemed comfortable with the complexity of the project.
In the end, we got what we paid for, We are very happy we chose Andersen and have recommended them to several friends and neighbors.
Dan H was a wonderful guy who came out to repair our window. When he was done and leaving with check in hand he noticed our front door not closing right..He said this was due to swelling of the heat.he replaced a screw and oiled the door, which now works great..he also gave advise on window sealing..Dan H. is a gem of an employee...
Bernardo S. and Mike W. did a great job installing my windows. The arrived on time, efficiently installed the windows and showed me how to operate the shutters. When they finished, they cleaned up properly.
Thanks
Floyd G. Phillips
Dan H came out today to replace a flawed window. He arrived promptly and was done in minutes. I’ll give him a 5 star rating.
Floyd Phillips
We had Anderson window installed a longtime ago (over 10yrs) and we had sash issues on the double hung window. The technician John G. Came and installed them and we had some other issues on other windows and he fixed them also .He carries materials to fix minor issues for the customers.John was very professional and very nice.Im glad we had Anderson window it was more expensive than other brand but these window frame are more sturdy I think it will lasts long and now I know that Anderson stand behind their products. Thank you Anderson and Thank you
John G.
We purchased 13 Renewal windows in 2006, and had a problem with one window recently. The company who installed the windows is no longer in business, but we Curt Brown at the Laguna Hills location helped us. He ordered the necessary parts and restored the window to working order at no charge as they were warranted. This company stands behind their product.
HIGHLY RECCOMMENDED!!!
8/2019 - We had an issue with one of the cables in our windows, and had it replaced by Dan H. and Zack S. - they were great! Arrived on time, completed the work quickly, and explained why we encountered the problem. They are 2 very pleasant guys, and we highly recommend Renewal by Andersen of Orange County.
John G did an excellent job fixing an issue left over from my initial install. Thanks for your attention to detail! As an Engineer and General Contractor myself, Renewal by Anderson is my go to source for window replacement.
Dan was incredibly helpful in balancing my windows. He made several recommendations on use and maintenance to prevent my Renewal windows from shifting off their track. Dan was very patient, thorough and knowledgeable.
A few months ago we had our sliding glass doors replaced by Andersen. We found the weather stripping on the kitchen slider was torn. So we called and spoke with Kurt to schedule a replacement. He came out promptly, measured, ordered the part and a few weeks later called to schedule the installation. Dan was the installer, he's polite, quick, efficient and even showed up right on time with a call thirty minutes share! I can't say enough good things about my experience from the initial contact with Jim Barone, the sales person, to installation to resolving warranty issues....they're the best of the best.
All the workers were great! Very professional, thanks to Oscar G., Mitch, Chris, Oscar M., David and Salvador. I love my new doors! Perfect!
This company has been one of the better companies I have had the pleasure of doing business. They have a great product and stand behind their product and workmanship.
This is most evident by the courtesy and professionalism of their employees like Dan H. who was the service tech that fixed our 10 year old casement window. Thank you Dan H. and Renewal by Andersen.
The job was done perfect, on time, and professional, the workers were fantastic, shout out to Pedro, Lupe, Julio, Bernardo and Fidel you guys were awesome thank you for such a great job. And thank you Anderson for the beautiful windows. Would highly recommend Anderson windows for your home.
Jesus & Audy arrived early and performed an excellent installation of my new bathroom casement window. It looks beautiful and works great. They made sure I was really happy with my window. Excellent customer service and great product. I would highly recommend!
Very good quality door. Purchased 2 patio sliding doors. Working very nicely. Quality and professional installation by 3 very good persons Jesus, Christian V., and Marcus H. from start to finish. Courteout, answered any questions, and gave us explanations on how the installation work would be done. Completed work timely and cleaned area when leaving. Would recommend to those considering windows or door replacements.
Incredibly friendly and professional installers. Oscar & Richard were clean and worked fast. The door is gorgeous and seems durable, the paint color turned out perfect! All around, we are very happy with Anderson!
I just had Renewal By Anderson install a new french patio door, and a new doggie door, replacing an old sliding door. The installation crew - Oscar G., Richard N. and Omar S., did a great job. They were professional and highly skilled. The door looks as if it were there since the house was built. They did great job installing and cleaning up afterwards.
We very recently had all of the windows in our house replaced by Renewal by Anderson. Everyone we dealt with are very professional. All work was completed on time and with the utmost care and quality. We recommend Renewal by Anderson whole heartedly!
I purchased windows over a decade ago. I recently had my flooring demoed. I found that my sliding glass door was leaking at the base from a recent rain. I called to have someone take a look from Renewal by Anderson. Kurt Brown, Service Manager, came by that same day. He removed the door and lifted up the base and inspected for issues. He recaulked under the base inside and the face of the outside. He was able take care of this prior to my floor installation. He was neat, clean, respectful, courteous and efficient. My issues were resolved. There was no charge, to my surprise! I couldn't believe the service I received, with no charge, for windows purchased over a decade ago! Thanks Kurt!
Great windows and doors! Installers Pedro B, Marcos H., Vicente M, and Oscar C did an excellent job! Frank D did the paint touch up and everything looks really nice! They were all knowledgeable, friendly, and courteous. Thank you!
Don H was my technician, he replaced a window, and installed a grill on my sliding door, he was very good, also he helped me to hang a clock. I would recommend Renewal by Anderson they stand by there product. and I'm very pleased with the work Don H did.
Have always had great service from these folks from the day we installed the windows and the few follow ups that ensued. Dan H. explained what the issues were, and the follow up maintenance I can provide to keep the windows and doors functioning well. Three cheers to the crew at Andersen.
Excellent service. Everest & co-worker were efficient & skilled. Left no mess. Fernando did paint & stucco. Again a great job. Thank you.
Dan H. was here yesterday to do follow up work. He was very knowledgeable & efficient. Thank you for employing such good people.
Today Oct 3rd we had our new Dutch door installed by Renewal by Anderson. The installers Casey and Diego were the best, so professional and efficient. I would definitly recommend this company! Thank you again Casey and Diego!! Steve and Kathy B.
This is the third time I've used this company. It is on the pricey side, but the quality is worth it. My living room windows are about 10 years old and look brand new. Have had two patio doors installed by them and a very large 8'x4' window as well.
Jesus and Joel were my installers, and if you can request them, I recommend you do. They did a fantastic job, left everything spotless.
Not sure if I will replace any more windows but, if I do, I won't hesitate to return to Renewal by Anderson.
Great product and a top notch installation team of Casey, Joel, and Esteban completed our sliding door and custom exterior door on schedule as promised. Very professional organization from the President, to the install team to the office staff with their scheduling and follow up.
Highly recommend this firm for similar home renovation projects.
Thank you to Renewal by Andersen for the great service today by Freddie and Dan on our home’s windows. Dan did a great job making sure everything was taken care of and answered all questions. Renewal by Andersen installed our windows and doors 7 years ago and their customer service continues to exceed expectations!
Dan H. came to fix my two sliding doors. The locks were not working properly. He fixed the locks speedily by adjusting them. He was on time, friendly and professional. He also gave me some advice for keeping the tracks sliding smoothly. He represented his company very well.
The entire process was very easy! We waited for our windows to be built but everything else went very quickly. Steven N, Johnathan, and Isaak installed 3 big windows and a slider all in one day! We love our new windows!
Dan Hartzheim came out to install the replacment sashes. As usual, he and his crew were prompt, professional and courteous. I would recommend Renewal by Anderson and Dan to everyone.
Dan Hartzheim came out to my San Clemente home to service and repair my windows and doors. He was very professional and personable. He took care of all my issues in a timely manner. He made me feel like my issues were real and important. Amazing service. Well done. Thank you.
Had Dan H, come out today to do a follow up repair, and must state that he was excellent!!
Dan is an extremely professional employee, very courteous, and thoughtful of our house!
In closing, it’s individuals like Dan that will let me use Anderson in the future when the time comes!!
A definite asset to the company!!
We ordered 3 sliding doors and three windows. They were installed on time and ahead of schedule . The work is excellent. Highly recommended. The workers were Vicente , Pedro, Jesus,Christian ,Fernando ,Andy,Omar ,Daniel & Frank.
The guys were fabulous. They arrived as scheduled and finished up earlier than we anticipated. They left our premises super clean and the doors are fantastic! Thank you Renewal by Andersen team. They slide so nicely.
Dan H was our service tech. Dan was very professional and provided us the best customer service. We purchased our magic windows in 2004 and were just thrilled that they are still being supported. Thank you Dan H and Curt!!
Valentin, Marcus, David, Sal, Jose, and Alberto did a great job installing our windows. They were respectful of our property and attentive to our concerns. I highly recommend this crew!
Had 10 windows installed today. I was worried the team would be working late into the night to finish but Casey, Jose, Christian and Valentin all worked quickly and they were done before dinner. They thoroughly cleaned up and I couldn't be more pleased. As a bonus, they seemed to really enjoy their work and it showed.
Our journey with Renewal by Andersen (RBA) started when we decided to replace some old windows. We have pretty good quality windows throughout the house, except for the living room (previous owner went over reno budget and stopped the project). Not knowing we have RBA windows, we called other companies that offered vinyl replacement, after viewed their product (we were told we have vinyl windows in the house), we are still not convinced the "vinyl" windows are what we already have in the house. Then my husband just happened to look at the corner of our daughter's bathroom window and found a mark indicated " Andersen"... So, we jumped on Google and searched Andersen windows and found RBA Windows.
Called RBA windows, got to see and feel their samples (which felt like the same stuff we already have in the house). After the sales lady checked our windows and told us that we actually have RBA Windows. So, even though RBA's quote was much higher than the others we have gotten, but my husband and I felt that it's best to match the rest of the house with the same quality windows, and we are very glad we did.
During measuring appointment, I noticed the weather stip on couple of our older windows (came with the house when we bought it) came out of the track. Sales lady called on our behalf and started the repair ordr ticket to have those replaced, under warranty!
Throughout the entire process from ordering parts to setting appointment to having the repair technician come out, was exceptional!
On the day of our repair appointment, repair technician Dan H. came well within our appointment time frame and started the work. He was very polite, his work was very proficient and got the windows repaired very quickly.
My husband and I couldn't be happier with our decision to go with RBA Windows, we definitely got what paid for and more with not only the quality product, but exceptional customer service!! We highly recommend RBA Windows to anyone who is looking to replace their windows!
The installers were very meticulous with our new bay window. It looks wonderful and allows so much more light in. Christian and Refugio were very helpful with all concerns for the install. Very satified.
Dan H. performed service on my bay window today, 04-08-19. He was quick, efficient and very knowledgable. He answered all my questions and fixed the issue in no time at all. Very satisfied.
Bernardo S, Julio O, Marcos Hand Max J installed the windows on the first floor. They were very professional and courteous. They had on face masks while they worked indoors and outside. We are pleased with the installation.
Dan H. came out to addresssome issues with our big picture windows. Dan was great, he inspected windows, determined what needed to be done, explained what he found and what he was going to do and how it would resolve the problem. He worked quickly and got the job done in no time. He explained what he had done and tested things to make sure they were resolved. Overall he did a great job and I can't recommend him enough. Thanks again Dan.
Hi Renewal OC - Wanted you to know Dan H. did a fantastic job. Courteous, insured all the work was done to our liking and a genuinely good guy. You all provide great customer service. Thanks Mark C.
Dan H from Renewal by Anderson came to inspect our new patio door to determine the cause of a small drip leak that occurred during a recent thunderstorm (but not the steady rain we had a week later). We showed Dan the photos we took of the drip leak. Dan was very thorough inspecting the patio door and its installation, even running water from the hose over the door to help determine the issue. Unfortunately, that did not reproduce the drip leak and he did not find any issue with the sealant around the frame or the stucco on the house itself. Dan did give us his contact information and told us to contact him if drip happens again and he will come out the same day to see the issue in person.
Another great job by Renewal by Anderson!!
Oscar & Rudy were awesome installers...attention to detail was fantastic. Both of them very personable & answered any questions I had.
Highly recommend this company for any window or door needs you may have!!
Alfredo and Max did a great job with our door and window install. They were thorough and very clean. Also, they help to address our concerns.
Oscar Gomez, Lead person showed up with Alan Robinson at the appointed time, went over all the work they were going to perform, then they laid down the protective covering for the carpet and hard surface areas, then the rest of the crew of Christian Viera, and Oscar Castro showed up, they proceeded to discuss what and by whom the work was going to be done and proceeded to perform the work. I told them I was a retired Carpenter Working Supervisor, and that unless I got in their way I was going to do what little I could do, Oscar Gomez had no problem, so I proceeded.
I admired the working relationship they have and it was a wonderful and joyous experience I had, they all acted with great respect for myself and my wife, they treated our home as though it was their own.
I told Oscar Gomez that no one works at out home without my wife and I providing them with lunch!
They agreed, and Alan Robinson wanted to get his lunch at Puffy Taco as he remembered it when he was a kid, so my wife got a menu and they all picked what they wanted and we went 30 minutes before they broke for lunch, got them their food, brought it home, laid their food on the dinner table, told them to get their drinks from the refrigerator and they had a very pleasant lunch and were very grateful for the kindness my wife and I showed them.
Oscar Gomez discovered that they were not in possession of all that was needed, he called the shop to see if it was there, and discovered that the item was not shipped, they apologized and explained what had happened, we understood and stated that it was not a problem.
When they were done with the installation, they cleaned up the inside of the house where they had worked as well as the outside, my wife gave them some cookies for their afternoon break.
Oscar Gomez took my wife and I through a walk through on all 6 windows and the sliding door demonstrating how they work, we were very satisfied with their work, their respect of my wife and I and the feeling of friendship that was fostered during the job.
We highly recommend Renewal by Anderson, they product is great, and their employees to perform the installation are great themselves.
Great repair job today. The locksmith arrived, diagnosed the problem and made the necessary repair in 15/20 minutes. He was friendly and very professional in appearance and his work. The repair was reasonably priced as well. Couldn't ask for more!
The service technician Dan H. from Renewal by Anderson came and adjusted our French doors and tighten the handle on one of our bay windows. He arrived on time, was very courteous and completed the service quickly. Great customer service.
We were very impressed with the way our installers, Richard Nobles and Oscar Castro, approached our window installation. They told us what they were going to do and did it with pride and skill with every detail. They delivered on the promised "red carpet" commitment of Renewal by Anderson.
Dan showed up on time I'm completed the work promptly. He was neat quiet and unobtrusive. He was pleasant to work with and listened to our concerns. His knowledge and experience made us glad we put our trust in renewal.
Oscar G. and Lupe S. were our installers for a door replacement. They arrived on-time, were careful and clean with installation process, and completed the project sooner than expected. Very nice guys as well. Great work.
Renewal by Andersen just completed the second job for us and their work is impeccable. Their 4 installers, Casey, Valentin, Cuco and Bernardo were the best. Very professional and left the home exactly like they found it. Can't say enough good things about how pleased we are with the company, their product and the installers!
The doors and windows have been excellent since first purchasing them. I had called for a warranty check on a few items and Dan H. was on time, respectful and quickly knew how to address all my questions!
John G from Renewal was helpful, responsive, kind and courteous during several repairs needed for our windows and doors at home (due to normal wear). It’s nice to see how Andersen stands by their product 😊 …
Oscar and Oscar provided an exceptionally high level of service that one rarely sees, with genuinely excellent professionalism, expertise and knowledge. They both worked efficiently and diligently, and were very personable matching perfectly what every customer of Renewal by Andersen would expect. Renewal by Andersen should be very proud of these two gentlemen. Outstanding!
Dan H. arrived at the beginning of the 2 hour time window which was perfect. He quickly looked at the problem and knew how to fix it in seconds. He also fixed another small issue with the door without problem. He demonstrated a way to make sure no water could leak in. Very happy with Dan’s service.
Frank & Chris were very polite. Made sure that I knew what they were doing. They took care to protect my furniture, carpet and drapes when they were touching up the paint on the slider door. They were quick and did a great job!
We recently had 2 large windows replaced by Andersen. We first went by the office to check out working models and options. We then had 2 home visits where the details were decided and measurements were taken. After obtaining HOA approval, the beautiful, easy-sliding, heat-blocking new windows were installed by Christian V and Jesus. They were clean, professional, skilled, and left the house as if they had never been there. They also explained how to use and care for the new windows. I had a slight concern the following day and the company sent out Vicente the following who checked everything out and cleared up my concern. The company has been responsive and professional at every step.
Dan H has been resolving any problems we have had with our windows since they were installed. Not only has he taken care of the issue no matter how minor but is always pleasant and courteous. Our experience with Dan and Renewal by Anderson is second to none.
I need my defective window replaced. I got an appointment for measurement and two weeks later Dan came out to measure. He was nice and professional too. My new window should be ready for installation in 4 weeks.
Window finally installed today. So far, so good.
Sam and Toni were very respectful, called when they were late and did a very good job. They cleaned up and left the area very neat. They asked for permission for everything they did. They even asked if it was okay to take a break and go to lunch. They are two great guys. Andersen is lucky to have them.
We want to thank Matt Novotchin for coming into our home and showing us what a great product Andersen window is. He was punctual, professional, knowledgeable, had great customer service and very pleasant. If you are looking for a product that looks great and has great quality check out Andersen windows.
Just had a great experience with John G. He showed up right on time and was friendly and fast. The whole job was impressive from the installation of our windows to the finishing touches. Well done and professional!
Impressed with the crew all coming in, knowing each job they were going to do, and completing the goals of each workday.. Hard, knowledgeable workers & dependable employees that were a pleasure to have at my house installing my beautiful windows and doors!! Anna Keniston
My career has been as an executive in commercial real estate management. From our meetings with Jim Barone, our sales consultant, to the installation team of Casey, Freddy, Pedro, Jorge , Jimmy, Jesus, Joseph, Frank D., the touch-up painter and Dan Hartheim, the service technician, we were very impressed with the excellent quality of the windows, the installation and the terrific, positive attitudes of all the men that worked on the job! They were impressive professionals who clearly conveyed their desire to provide us the best quality of installation possible. We are very pleased with the replacement of all our windows of our home!
I just had 2 picture windows and 2 sliders installed today and must say WOW! The quality is unreal! They are by far the most beautiful Windows I have ever seen. From the sales team to final measurement from Omar it was a pleasure. Vicente M. And Julio O. Installed the windows with pure professionalism. Thank You Vicente and Julio for a truly GREAT JOB!
We replaced a patio slider with Renewal by Andersen. The consultant did a great job of describing the options and explaining the process. On installation day, Oscar and Daniel arrived on time, did a meticulous job of installing the door and left the place cleaner than when they arrived! We're customers for life.
I had 8 windows installed at my property on 12/6/16 and the installers , German and David, did a wonderful job! Even though their team was short 1 person due to sickness, they assured me all 8 windows would be installed in 1 day. They worked continuously, through lunch, and into the early evening after the sunset to keep their promise. I am happy with their customer service too. The team at Renewal By Andersen Orange County - including Tim Schiebler who helped order my windows, Jacqueline Jelkin who helped schedule the installation, and Lindsey Bachman and Ann Hill who both followed up with my post-installation and helped schedule the window inspection - were always available to answer any questions and address any concerns I had about the process. I am happy with my new windows! Thank you!
My installer's name is Dan. He was prompt,
knowledgeable & courteous. My situation was challenging for one individual but he figured out
a way to accomplish the job in a timely manner.
He focused on the task and did it. I would recommend him to my best friend.
Thank you.
Renewal By Andersen Windows was our choice for new doors (French and singular) and windows in our home. Top professionalism in all aspects in our dealings. Their representative (aka DREW T.) who came to our home to discuss our wants and needs was outstanding. The two workmen (aka Vicente M. and Oscar C. were ABSOLUTE (clean, courteous and caring) and were way ahead of the curve in expertise and work ethic. So pleased with our decision to go with Renewal by Andersen.
John G and Zach came to the house to adjust one of our windows. They were very courteous and considerate. They also made the adjustment in record time, finishing with a demonstration of the working window and asking us to be sure we were happy with the outcome, which we were. Thanks guys!
Very professional operation. Windows and doors were done correctly and installed perfectly.A change near the end of installation, by us, was happily accommodated. All the crew knew their jobs and acted professionally. Jose I., Joseph 2, Bernardo, Marcos, Andy, Christian A., Refugio, Jonathan, Frank D., Fernando S. All showed up as scheduled and worked to get the work done.
5 stars for the crew that helped my parents get a new door. They sent out Casey, Valentin and Fernando S to our home in Apple Valley CA and they were so kind respectful and got the job done efficiently. Our brand new door to our patio looks amazing due to these three guys. Thank you.
Our window was almost ten years old when it lost its vacuum. I called Anderson and was told right away that the window would be replaced free. Evidently I had purchase a warranty. A very friendly man came and put in a new glass and I am very happy with my Renewal by Anderson experience.
Glen Griffith
In February of 2014, I had windows and a patio door installed. Great! No problem! I loved the look and I was happy
Fast forward to 2016-2017, we were blasted by rain. Up until this point, we'd( Southern California) had no real rain. So all of a sudden we're drenched days in a row. Well I noticed the inside of my patio door was wet and there was dripping...not a lot but a slow drip. I called Renewal by Andersen, explained the problem! No problem...they scheduled a service call and Jesus and Marcos showed up and very professionally repaired my problem. He showed and explained what the problem was and showed me how he repaired it. They both did this in less than 30 minutes!! I am satisfied!!
Courteous, professional, and timely. Yes they're expensive but that's what you expect for the level of quality and experience you'll get. This is also the only company that I've used where the installation crew actually shows up exactly when they say they would.
Dan H. from Renewal by Anderson servived my windows screens today. He was professional, courteous and friendly. He took the time to show me how to best care for my windows. Definitely the best service.
Thanks Dan!
Received great service from Mike H. He and a partner spent the bulk of the day addressing all of our window issues. They are older windows from 20 plus years ago and they are all working like new again. Pleasantly surprised!!!
I recently had my windows, patio sliding door and front entrance door replaced by Renewal by Anderson. I have heard that they are not your typical windows installer but I was pleasant surprised by the service I received from them.
I got introduced to them via door to door salesmen that were in uniform and were extremely polite with some knowledge of the product. I decided to set up an appointment with their Design Consultant. Renewal by Anderson office called to remind me of my appointment. My design consultant, Daniel Mecham was on time and spent plenty of time explaining the difference between Renewal by Anderson windows vs. the popular vinyl windows. It appeared to be more than just another sales pitch since I have had really bad experience with vinyl windows at my previous house so I was willing to pay a little extra to get better quality. Daniel worked with me to get all credit approvals and provide me with details to turn in to HOA for approval as well.
Once I received the HOA approval, Renewal by Anderson sent over the Job Technician, Dennis Rohrbach, who did a real through job in measuring the windows. Once the measurements were taken, it was discovered by the HQ installation Manager, Michael Wherry that one of the windows might not work the way the Design Consultant had explained. Michael along with the Sales Manager, Joey Obledo came to my house to explain how the windows along with the front entrance door we had bought will not work as designed and presented me with different options. We ended up picking one of the options. This is an exceptional customer service that I had not experienced in a very long time.
The installation team showed on time to start the installation, it took them three days to install and one day to finish up the trimming. All furniture was put back for me to use at night if it was moved during the day time. They cleaned every day and were considered of my neighbors. The installation team was made up of Project Manager Casey and associates, Jose, Oscar, Freddie, Omar, Bernardo, Joseph, Josh and Dan Hernandez. The trim guys were Marco and Frank. I would like to whole heartedly thank them for their awesome job and professionalism.
I know this review is longer then what I am use to writing but this is a great company with great employees and they have not forgotten about customer service. Not to sound like a cliché but surely you get what you pay for with this company. I would like to highly recommend them to anyone looking to replace their windows, sliding door and front entrance doors.
I just want to say I love the windows. I think Installers could of put sheet of pastic up to keep the dust and white stuff out of my house I was very pleased with Fernando the painter He did an awesome job and even helped me put up my light cover that fell during the night. He cleaned up after himself and was very polite and got everything repainted and it looks great.
Thank you, Dan, for making a service call to look at my sliding door footlock. I like the way you were professional and courteous, even removing your shoes before entering the home. You were able to make a good assessment and willing to return if there were any more issues. Now that’s stellar service!
We had our widows and slider replaced 11 years ago by Dial 1, currently Renewal by Anderson. Recently, we had problems with the slider door. I called Renewal by Anderson and spoke with Kurt Brown. Kurt immediately ordered parts and a couple of weeks later, Dan Hartzheim came out and repaired the door by installing a new track in only a few minutes. The work was still under the original warranty and the cost was very minimal. I was amazed that after 11 years, Renewal by Anderson would come out and repair the door so quickly and for such a minimal fee. I would recommend this company to anyone looking for replacement doors and windows. I would also like to thank Kurt and Dan for their professionalism and quick and thorough response to my problem.
I had 2 windows and a large sliding door replaced. The quality is excellent. Our previous home had less expensive vinyl windows but we had to have several replaced due to the seals leaking and fogging up. The installers were polite and professional.
Had the team of Casey, Jesus, Alan, and Diego in. We had a large project spanning our back wall and they were in and out in 2 days. They were very professional and friendly and the project was finished flawlessly. I will definitely be a return customer for the rest of the window projects in my house.
Christian V and Richard were very professional, courteous and efficient in the installation of our window. Could not have a better representation of Renewal by Andersen... They called ahead, arrived on time and were very neat and careful in the installation.
Thanks!
Renewal by Andersen window replacement- beautiful windows and great employees. Christian A. and Refugio did a great installation job and Fernando S., the painter, came the next day and made the windows look perfect. Highly recommend this company for window replacements.
We chose to have our entire house updated (45 year old windows and sliders!) by Renewal by Anderson. Matt Novotchin was generous with his time and expertise as he helped us make our choices. From the beginning to the end of the process each worker was professional and competent. Our installers, led by Jesus V., with Valentin, Marcos H., Jonathan (Refugio), Luis Vargas and Lupe, were courteous and completed the work within the timeframe. They put our blinds back up. Touchup painting was done neatly, giving us the clean look we desired. Thanks to Renewal by Andersen for making our home stylish, secure, and more energy efficient.
The two installers, Richard and Jose were professional, efficient, courteous and careful. They explained what they were going to do and they explained and demonstrated how the windows worked after installation. We were delighted to have them in our home to do this work.
Met with Dan H. today, a service technician from Renewal by Andersen who was there to replace something that was not quite up to this company's standard. Dan was so pleasant and helpful to us and just helped to reinforce what we have repeatedly come to experience. RBA is a first rate company with a high standard of excellence and the most pleasant people who make the job happen. A rare combination. Thank you!
The service I received was great.Had an issue with front doors I purchased in 2014 so called on a Tues and received a call back that afternoon from Dan H and an appointment set for Wed. Dan not only showed up at exact time he said he would but was extremely professionally friendly. Fixed the problem right away and when showd him back door he took time to fix that one too which was purchased at same time.
I would highly reccommend Anderson Windows simply because of Dan H and good honest service is hard to find these days
Very professional and CLEAN!!! They made sure everything in my home was protected and not a trace of any dust when they left.. Superior workmanship and my French Doors are absolutely gorgeous!!! I recommend Renewal By Andersen..I wish I could give 10 Stars!! Thank You so much! Thank you, Pedro and Marco.. it was a pleasure.. Elena and Tim Zangari
Last week I had 2 sliding glass doors and 2 windows installed by Renewal by Andersen. I am very satisfied! From the initial sales presentation with Carlos, to the measuring appointment with Omar, and the two-day seamless installation process with Christian A., Refugio, and Valentin, I have only praise and satisfaction for this company. Everything proceeded as promised. Omar was exceedingly meticulous with his measurements, which was important because I have expensive plantation shutters that I did not want removed or damaged in any way. Christian and his crew took extra good care of my home and furnishings when having to remove stucco from around the sliding glass doors. All of my belongings were carefully covered and protected from the messy dust, and my hardwood floors were protected with carpets. Chris, Cuco, and Valentin were professional, respectful, highly competent, and very pleasant to be around.
That said, RBA is high-end. The price is considerable. But there are some things you don't want to go cheap on. Quality doors and windows are a sound investment for any home. I feel I made the right decision going with RBA.
The work by Renewal By Anderson was nothing short of superb. Casey, Jonathan, Valentin, and Richard were true professionals. The windows and slider changed the look of our rooms. We are very glad we selected Anderson for the quality and look. Can't wait to finish the rest of the window upgrades.
Mr. José I. & Mr. Joseph P. (Installers of the door) were professional in carrying out the installation & I rate their work as excellent. Also, Mr. Fernando S. (Touch up painter) was diligent in carrying out the touch up of the door. I rate his work as excellent. I see this team of workers as an asset to your company.
John G. and Zach S. arrived on time wearing their masks. They listened to my explanation and worked efficiently to make the repair that was needed on my window. They returned furniture that had to be moved back in place. They were courteous and friendly.
At first I was a bit wary about this project but Oscar and Audy did a fantastic job installing the window. They were friendly and efficient. If the employees are a representation of Andersen Windows, I can see them flourishing for a long time. I can't wait for the stucco guys to get here and complete the project that I have been stalling for 4 years.
What a great company Anderson is, they really do take responsibility start to finish of there product. I had some issues over a year later, and they took care of it right a way, no questions asked, and Dan did a great job! I would recommend them to anyone looking for an excellent company with quality product, and full service.
Customer service is great, quick appointment time, technician Dan H. was on time, knowledgeable, professional and repaired window lock system quickly. Very happy with service, highly recommend Renewal by Anderson.
Excellent product and very conscientious installers.
Jesus was the crew leader and was absolutely excellent at leading the crew and keeping the homeowner informed on the status of the project. He was well informed on the products that he was installing and the process.
The others on the project included Audy and Mike. Both followed the lead of Jesus and worked well with one another to complete the project on time. All workers were again well informed on the product and proper installation.
Bernardo and Marcos were very conscientious and meticulous. They did a great job putting in my sliding glass door in my bedroom. They left everything cleaner than they found it. I was very happy with their work. They were very respectful and and did an excellent job.