Reviews of Wilson's Home Improvement Company. (Window Installation Service) in Little Rock (Arkansas).
Wilson's Home Improvement Company
1964 E Grand Ave, Hot Springs, AR 71901, United States
Description
Information of Wilson's Home Improvement Company, Window installation service in Little Rock (Arkansas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Wilson's Home Improvement Company
Sunday
Closed
Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
7 am–5 pm
Saturday
Closed
Reviews of Wilson's Home Improvement Company
Duke McDougall
I highly recommend Wilsons for the customer service and quality assurance and their follow up inspection.
Our house had forty year old siding and no insulation and it was coming loose. After a quote from them :there was little question about what we needed to do. The materials were a little behind but it was around Thanksgiving. When the materials arrived they were stacked nearly in our carport.
The crew was reliable and stayed in touch and give great attention to details and customer satisfaction. They also took care of some rotten areas of wood.
Weather conditions were not a factor in getting the job done on time. They arrived seven days a week at the same time and worked past dark in harsh conditions. Our house was completed in about ten days with a three person team. We couldn’t be more pleased with the work that was done and the quality of workmanship. Cleanup afterwards was good. The an inspector called and came by to assure that everything was up to standards.
A very thorough and dependable company who also offers a lifetime warranty. People don’t recognize our house;as it looks nearly new. 💯 % satisfied. No pressure from the company to do more than we desired.
We can realize a change in the time our heat and air runs which means alot to us.
Call Wilsons Home Improvement!!
Duke McD
Hot Springs,AR
Dan Johnson
I'm so happy with my new windows from Wilson's! My house used to be an icebox in the winter and now it is nice and cozy with these new windows. The guys who installed the windows were friendly, knowledgeable, hard working, and on time. They took great care of my house to keep the mess down to a minimum. The customer service is fantastic. It's nice to see a company who stands behind their product.
Tracy N
I would recommend Wilson’s Home Improvement to anyone. In fact, I already have. My new windows are beautiful. The house is already cooler. From the very first contact with them, I was impressed. Todd came out to show me the windows. He was always on time. There was never any pressure to purchase. I received a written quote within an hour of his leaving my house. I even received a Thank You card just for allowing them to show me their product. After signing a window contract with Wilson’s, Vincent came to measure my windows within a few days. He also was on time. He provide a lot of information about how the process would work. The only problem I really had was getting the installation scheduled. Once the windows arrived, I received a call from Ellie trying to schedule the installation for the next day. I was unable to do that, so my installation was delayed another 3 weeks. Ellie was very nice on the phone and even tried to switch jobs around trying to accommodate my schedule that first week. When she sent the installers, she sent what she called her “super installers”. They did all 17 windows in one day! They arrived on time. I was not actually at home, but my mom says that Kevin and his team did an awesome job. She was VERY impressed! And if anyone knows my mom, they know what a feat that is.
Frank Ferguson
Every person in Wilson’s company I had the pleasure of talking with was friendly, courteous, knowledgeable and professional. The installers were outstanding. They took great care to cleanup behind themselves. I am well pleased with the quality of the windows. I’d use them again if I ever needed their services.
Kristen Rickard
We had our entire log house sided due to severe hail damage. We weren’t sure at all about how it would look. The work was excellent and we couldn’t be happier with every aspect of the process!!
Julie Stoll
My house looks wonderful! So very pleased! My only issue was lack of communication from the office. Office staff very nice, but we were told installation would start in 6 to 8 weeks. 9th week no call. I called told running behind. 4 months later and several calls by me, I had a great team of installers show up and they are true pros. Would recommend Wilson's for sure even though I had a glitch with communication. I trust their coverage of their products!
Jen S
Wilson's sent out a representative the same week I called regarding interest in residing the back of my home. Marty was very courteous and helpful. It did take a little extra time for our material to come in because it was special order but we knew that up front. Once we were scheduled for install our job foreman stopped by then the crew arrived on time and had our job completed in 2 days. Our foreman stopped again to check the final job. I feel like we have a new home. It's absolutely beautiful. A complete transformation and upgrade from what we had. I would recommend Wilson's to anyone.
Kelly Johanek
We had 14 new windows, (most of them large), installed in a 40yr old house we bought and began updating last yr. It took them (2) 8hr+ days to finish and they cleaned up very well both days. They were polite and professional and did a great job! The windows are beautiful, and well sealed, inside and out!
Rick Gundy
I had 10 windows replaced in a concrete block building that were at least 50 years old. With their age and the concrete block structure, I was concerned about the job. Wilson's were excellent. From the sales experience through the measuring process and onto the installation they were thorough and answered all of my questions. I couldn't have imagined prior to the work that it could go that smoothly. And on top of all of that, the pricing for my job was very fair and quite reasonable.
I would recommend them to anyone who has some improvements that they want to make on their home - they were a pleasure to work with.
Mary Mitchell
Love our new windows and sliding glass door from Wilson's. We had all the old 1970's windows and door replaced and it made such a difference. It was totally worth it. The salesman was very nice. He just told us the facts. He gave us the cost without any gimmicks. We had 3 other companies come first. One kept going down, even calling his boss and coming up with new "oh, but we can give you this deal," and "oh, I didn't realize we didn't count those as double windows so that isn't as much" stuff. If you are going to give me a price,then give me your best price starting off like Wilson's did. And they were the only ones who could give me one color trim on the inside (white for me) and another color on the outside (taupe to match my house). The installers were excellent, courteous, professional and cleaned up after themselves. Then an inspector came out and did the most thorough inspection of each window I have ever seen. Yep, we are pleased.
Shirley Winget-Penrod
the 2 workers was awesome! they was very good at the job on windows! friendly, polite! we love our new windows ! I would say Wilsons is #1 …
Ben Wyatt
Wilson’s just completed installing 29 windows in our 40 year old home. We were extremely pleased with the change in appearance of our home.
The salesman Todd did a great job in his presentation of explaining the Wilson company and what we could expect with Wilson windows. His in home demonstrations made everything easy to understand.
The installers (Kevin and his helper) did an excellent job, we enjoyed having them in our home, they were very considerate, mannerly ,conscientious with a great work ethic.
We would recommend Wilson Home Improvement without reservation.
Tiffany Alexander
We had 23 windows and 3 sliding doors replaced. It was a large expense but well worth it. We had windows replaced in our last home (not by Wilson's) and the difference is night and day. The job took a little longer than expected due to some issues that were beyond anyone's control. They fixed things that I know other companies would have never even mentioned to us let alone fix. Bryson and Pat were very nice and worked hard to make the job beautiful. I am super happy with the outcome and would recommend Wilson's to anyone.
Lisa Webb
Wilson's replaced all 17 of our windows and we couldn't be happier. They were professional, personable, timely, neat and clean, courteous, responsive, and fairly priced. I will definitely call them for future projects and refer them to everyone. They are top notch!
SHERRI BROWN
We used Wilson's for windows and siding. They were amazing. Everything they promised and more. The craftsmanship was outstanding. The workers were polite respectful and very efficient. Customer service is beyond amazing. So glad we chose Wilson Brothers and would highly recommend them.
Jo Ann Cooper
We contacted Wilson and had a sales person out immediately.
He was very knowledgeable and we ordered windows. They had to find the material to match trim and did that. Because of rain it took several days to install windows and door. The men were very nice and did an excellent job and cleaned up after themselves.
We are very pleased and would recommend Wilson's Home Improvement.
Doris Camper
Been a patient up theirs for 4 years, they're taking excellent care of me
Barbara Morris
Wilsons just replaced all our windows. The workers were polite, very efficient and courteous. Would recommend them for windows.
Charles Carnahan
We purchased an older home that needed new windows and after seeing their window work first hand from a friend of ours house we decided to go with Wilson’s. From the estimate thru to the installation we are so happy and pleased to have had such a professional company like Wilson’s take care of our new windows. Marty, James, Brad, Shane, and Alicia thank you all so much for helping us improve our new home!! We love our new windows!!
Glenn Charles
We used Wilson's Home Improvement for the siding on our home. They did a wonderful, thorough job. The crews were prompt, courteous and when they finished the job, they cleaned so well, you couldn't even tell they were there at all. We will continue to recommend them to everyone we know. Excellent job, customer service and our house looks like new.
Jim Billings
Just had our windows installed last month (July 2018). The two workers were meticulous in all aspects of their work. They covered the plants and shrubs outside to protect them, covered everything inside the house, worked diligently non-stop to complete 11 of our 20 windows the first day and the rest the second day. They cleaned up both inside and out, hauled off all of their trash and our old windows, and explained the operation of the windows to my wife and me. We've had other company's windows in the past, but I recommend you give Wilson a try. I trust you will not be disappointed.
Chad Necessary
We have used Wilson’s for our siding and windows and most recently for gutters and doors. Every experience we have had with them has been excellent. They show up when they commit to be there and the quality of their work has always been superior. Definitely recommend them!
Billy McLendon
From the first call to request a quote to the installation, everything was an A+. Its unusual nowadays to have a contractor keep you updated thru the entire process, but Wilson's does. If you are needing siding installed, this is the only place you need to look. It's the best customer service I have ever experienced.
Blair Harp
I had an estimate done by Wilson's Home Improvement and couple other companies. Because of price alone, I made the horrible mistake of choosing the company with the lowest bid to install the siding on our home. Within 6 months, the poor quality of the installation was evident. These weren't minor issues with the installation. They were major, and if we didn't get them fixed, we would have structure damage to our home. To make matters even worse, the company we used, did NOT stand by their warranty promise. The company ignored numerous phone calls and refused to correct their mistakes. Once we realized they weren't going to stand by their work and do the right thing, we called Wilson's Home Improvement. From the moment the crews arrived, the difference between Wilson's and the other company we used was evident. That was over 3 years ago, and the siding looks like it was installed yesterday. Since then, we have used Wilson's Home Improvement for windows and referred them to several people. If I could give them 10 stars, I would.
James Williams
We had them to do the siding on our home. Thier crew was here when they said they would be here they talked to me letting me know how they were going to the installment ask were they can park there trailer were it is out of the way. I told them we have dogs in the backyard they said they will work around them if my dogs needed out when they were in the backyard let them know and they would stop and get out of the yard for my dogs could go out. Before they left each day they asked me if everything was to my satisfaction and let me know when they would be back.
Kristy Mckillips
This company has a friendly work environment. As well as great customer service. As a United States Army veteran who served my country with honor dignity and respect to defend our great nation. My family has been devastated and hurt by your loss of compassion and understanding during my families emergency! This company is lacking a couple of things for its employees. I was never given an employee handbook stating rules and regulations.It’s accommodations for an employee with a family emergency needs to be reevaluated. I wasn’t even made aware of the regulations concerning this matter. Until I was suddenly terminated due to two tardies on the same day. Due to the the fact I had a family emergency concerning my child. I was ten minutes late for work and fifteen minutes late coming back from lunch because I picked my spouse and child up at the doctor and took them home. I offered a medical excuse to excuse my tardiness. I was told it was to late the decision had been made prior to me returning from lunch. I did call the office and inform them why I would be late both times and was told by someone it was ok. So please make your rules and regulations clear to new employees about attendance due to an emergency.
Terry Lee
Alfredo and the crew were very polite,professional and worked from daylight until dark 6 days a week until our home was complete. The transformation of our house was amazing! I highly recommend the Wilson’s team if have a home improvement project planned for your home!
Chuckie Fives
Great company and competitive price. The installer Carroll installed soffit and faccia on my house and fixed some areas that had bothered me for awhile. Gave me the impression that he was doing it on his own home. Very pleased with their job. Mike the inspector made sure I was happy and pleased with the job. Great bunch of guys...
Janette Thomas
I am replacing the windows in my home (a few at a time). Both times the Wilson's crews have been to my home they have been very professional and they have done a great job. I love my new windows and plan on ordering more soon. I highly recommend Wilson's. They truely are The Best!
Shelley Brown
Had 8 new windows installed. Great company to work with & the installers were very professional & did a wonderful job. Would recommend Wisons to anyone that needs new windows.
Michele Clemons
Wilson's is an excellent company that is definitely there for the customers from the beginning of the job to the end. They listen to you as a valued customer, they stand behind their word & make things right & I believe they are truly honest. Definitely skilled craftsmanship at it's best.
Douglas Meyer
I’ve gotten estimates from 3 companies and still have two more to go. I’m leaning toward Wilson’s even though they are the most expensive option so far. The in home demonstration is second to none and the estimator (Glenn) has been very helpful. They are the only company (so far) to offer an in-depth explanation of the install process. I highly recommend you ask anyone quoting windows for you to have them explain exactly what they do for installation. You might be surprised if the difference. The other thing I will say to anyone reading is do your research, get multiple quotes, ask questions, don’t let yourself be pressured, do more research, and ask more questions.
Mike Roberts
Y'all done a great job with our 3 new windows and we couldn't be any more happier about it. Thanks again for the great employees you sent and a truly professional job. Mike Roberts ♥️👍🇺🇸 …
Irma Holloway
Wilson's applied the siding to our house in 2011. We noticed a minor issue in late 2013, with a section of the siding. Wilson's dispatched their service representative immediately and the issue was corrected very shortly after the call.
They truly provide quality and service.
Thank you
Katherine Moniot
We needed to have our 78 year old windows replaced. We called Wilson's and two other very reputable window companies. After the initial in-home visits, we called our Wilson's contact a few more times with follow up questions. He was always very responsive and extremely helpful. He even came back out to review one more time what we could expect and we signed with Wilson's. We couldn't be happier. The windows are beautiful and the installers were courteous and knowledgeable and finished on time. I highly recommend Wilson's.
MC Deal
These folks did an awesome job on new siding and windows on my 75 year old home. Professional and courteous, I highly recommend them. The best in the business.
Frances Webb
Replaced my 30 year old windows. Excellent job!!! I would definitely recommend. Very professional and fast! Quality work. I would hire again.
Tawni Wallace
I previously posted a negative comment about Wilson's Home improvement. But I am pleased to say that all of my concerns were addressed and remedied. A big thank you to a fine young man, Issac, who took the time to fix our problems. Thank you Wilson's!
Tommy Weaver
Wilson's has done two jobs for me and 100 percent satisfied. Will be using them in the future when I replace my windows..
Katherine Shook
Spent $695 for a 24 X 36" window and it won't say open after just 7 years of little use. Very disappointed in their customer service, also.
UPDATE: A few days after writing this review, I received a call from Wilson Windows. They were AMAZING. A wonderful representative came to my home to instruct me on how to fix the window -- turns out the balance was off and it was a simple adjustment. I am thrilled with the quality of the representative and the company's responsiveness...thank you, Wilson Windows!
John Garrison
Jay is cool to work with. Nice guy.
Chris Matilo
Best of the best!! Everyone is so professional and knowledgeable and would recommend them for windows. Five stars is not enough.
Kathy Miramontes
I don't have an opinion...so far they've missed 2 appointments. Previously they came and fixed my door, but this time we don't seem to be able to connect.
Mike Kent
Have used Wilson's twice with nothing but excellent service. Anyone who hasn't used ANY company's service or product but complains about that company has too much free time on their hands. Next time talk about something you know about.
Brent Hill
Jeffrey came to the house and was very professional and gave us a quote on siding and gutters.
Angie Bowen
The work was good, the price was accurate and reasonable, but most of all the customer service (from the owner himself) was above and beyond.
Craig Vetsch
Awesome job on replacement windows a few years ago...saved huge money on monthly electric bills!
Jtex
We appreciated updates from the original sales call through to the completion of the project. Unusual these days! A+!!
TJ Moore
Fantastic people work there they were very helpful and helping with my project
Scott Slee
All I can say is Wow!! Same great service every time they do work for us. 2 👍👍. …
Joshua Bobo
they really care about making the customer happy above all else. great company to depend on
Jon Nelson
Excellent, windows have lifetime warranty.
Alyshia Currie
Extremely professional. Would recommend them for siding.
Christina Bakle
Fixed broken window with no charge. Windows are great
Keith Stirling
My apologizes, this was the wrong company in the wrong state. I was indeed looking for the one in Ohio and found it. I deleted my accidentally review. Thank you for the help!
David Dale
Very professional and excellent installation!
Sarai Rodgers
Great folks, great food! A winning combo!
Carroll Martin
They do what they say and they are very friendly!
Paula Turner
Great products & service
MARGARET Perkins
Nice, employees.
mandy Wooten
Great
Marvin Fuggins
Soda never taste right
Raymond Clark
Great
Jose Morales
the best company
Amber Gross
Use 2go
A J
Michael Rhodes
Travis Jackson
Amy Brennan
Refugio Morales
emily moore
Clint Patton