Reviews of Glass Doctor of Columbus, OH. (Window Installation Service) in Columbus (Ohio).

Glass Doctor of Columbus, OH

332 Reviews

137 Comments

Window installation service

Glass repair service

6475 E Main St #118, Reynoldsburg, OH 43068, United States

Description

Information of Glass Doctor of Columbus, OH, Window installation service in Columbus (Ohio)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Glass Doctor of Columbus, OH

Reviews of Glass Doctor of Columbus, OH

Daniel Hassell

Great folks. Friendly and professional. Did in 2 hours what the big glass companies couldn’t. Not mentioning any names GP. Strongly suggest calling Glass Doctor for any and all glass needs. Sure helped me out of a bind for a lot less money.

Crystal Pickens

I had an issue where my rear window shattered on Christmas and had no idea why but after checking a few places shocked at how long it was going to take to get an appointment. My brother told me they took some work vans here to have windows replaced for a good deal and pretty quick time frame so I checked and got a fast response and quote and was able to get in the next day! They were kind and even cleaned up my old glass for me and figured out the reason for my glass shattering which was very helpful! They gave me a price quote which was lower to other places but the work was probably better to be honest! I will go here if I need any services again and recommend this place to anyone I know that may need a new window replaced! Thanks for all of your help!

Mary Lynn

Glass Doctor was wonderful to work with. The thing I liked best about them was how friendly they were. It made them easy and comfortable to work with during a stressful situation. My windshield cracked on a Sunday, and I had to have it replaced in time for a road trip the following weekend. They were able to schedule me in on Thursday and gave me a great price, which was competitive with other companies. Unfortunately when the glass for my new windshield arrived that Thursday, it was cracked. Knowing I needed it replaced ASAP, they overnighted a new piece of glass for me and made sure to make it happen on time for me before I had to leave. I really appreciate that they truly seemed to care about my situation. I also like the warranties they provide. Would definitely use again, and highly recommend!

Richard Koja

Better price and I got in the next day!!! Everywhere else I checked I had to wait 1-2 weeks for an appointment, and nothing is more frustrating after someone smashing your window to steal your stuff, then having to wait and drive around with plastic on your window for weeks. And I was in and out quickly, so that is definitely another PLUS!! I’ve already told people about Glass Doctor just in regular conversation.

Willeisha Stevens

My rear, driver side window was vandalized to break into my car . I called around for a quote and to find the soonest appointment and Glass doctor had the most reasonable price as well as next day appointments. The customer service was friendly, fast and knowledgeable. They fixed my window as well as vacuumed out my car. The work was amazing! I will definitely use them again in the future... if you need fast , dependable service.. give them a call!! Thank you Glass Doctor!

meagan schneller

Chris and Taylor were so friendly and helpful when getting my back windshield repaired! Great communication!

Roger Manmohan

I had a crack in my windshield, and after dealing with Safelite for over a month, I was tired of their incompetence and called Glass Dr. What a refreshing change. They were able to locate a replacement and called the next day to schedule my appointment. I had my windshield replaced 3 days after the initial contact. I arrived on time and was in and out in 90 mins. The service person was professional and I was able to wait in a clean quiet area. They did a great job and I'm very satisfied with the work. My insurance includes them also so there was no out of pocket expenses.

David Denny CELLabrateWireless

Taylor was prompt and courteous and displayed a professional attitude during his visit. He replaced my driver side window within 30 minutes. I would recommend the glass doctor to anyone.

chefn4u2

My chip was not deep enough to fill so there was no charge. Great experience! Shoes me the customer really did come first! I highly recommend for their honesty and work I've seen done.

Matt S

Outstanding Service. From initial conversation and quote, to their follow-up, to the completion of the job. While other companies I called couldn't get to us for 3-5 days, they were able to complete the job the following day after I called. They were also less expensive than everyone else. Ralph and everyone on the Glass Doctor team did a great job!

Frances Rork

My experience with Glass Doctor of Reynoldsburg was terrific. Five of my windows had gone hazy over the last five years. Blaine Valentine came on time to price the job and later to put in the glass. He was very professional, personable and answered all my questions. The glass is unbelievably good quality and I only wish I could do all the rest of the house. The price seemed reasonable with my coupon and % off given at the time. I would highly recommend them to anyone.

Hailey McGinnis

Amazing quality did a wonderful job on my window was done in an hour & it’s amazing!!!

Lisa Hilton

Chris was amazing when he came out very promptly to give me a quote to repair the window in my door. He was swift, professional, on time, and incredibly communicative and easy to work with. Today, Brett came out and installed the replacement windows in my door. He was incredibly patient since I work from home and couldn’t come to meet him immediately. He was so very kind and supportive and funny. His work was top notch and very professional. I have an issue with a neighbor and Brett was quick to recognize that and offer to help protect me. We became fast friends. I couldn’t be happier with the level of service I received from Glass Doctor of Columbus and look forward to their estimate on my windshield and continued service. I highly recommend them to anyone needing glass repair of any kind! Thanks everyone!. .

Nichole & Stephen Kuklica

I had a really good experience. The employee that visited my house was nice, courteous, quick and the window looks great. The cost was just a bit more than I had anticipated but within reason. My only criticism would be around the scheduling, especially for the original estimate visit. They could not provide a window of time for their arrival and asked that I choose a day when I was planning to be at home all day which caused me to have to pick a day further out than I would of liked.

CAULDRON tattoo

The house we bought had three windows that were damaged, and with the nature of the housing market we had no choice but to opt out of remedy by the sellers. Two and a half years later it was time to do something about it. I was referred to Glass Doctor by another window place because the glass itself was the problem in all three windows. Glass Doctor came out and in minutes gave me a quote, which was very reasonable considering the size of the windows, and the techs were very friendly and courteous (masks! I didn't even have to ask!). The installation was just this morning and they did a great job. Very fast. Very pleased, and do recommend!

Pamela Pyzza

We had a small window in our house that was fogging. Glass Doctor came and did a free estimate and then came back to replace the glass in the window.The employee who did the estimate, the employee who replaced the glass, and the office employee who I spoke with to coordinate everything were all very polite, kind and knowledgable. My only small frustration was that we had a question about the order after the estimate was put through (it seemed like it might not be the type of glass we wanted) and we were told we would get a call back to confirm and discuss the question. We never got that call, but I double checked the glass type when they contacted us to schedule the replacement and everything was correct, so we went through with the process. All in all: great work, I wouldn't hold my breath waiting for a callback.

Sheryl J.

This company provides superior customer service. From the time I was giving a quotes through to installation, everyone was super nice and very professional. The work was done beautifully on my living room window. I would highly recommend this company.

Alicia LG

Went here for a windshield replacement a few years back and I was soooo satisfied! I had a chip that expanded to a crack and then the crack went into my view ugh. The replacement cost wasn't bad at all and service was really fast. The person that did my windshield was really nice and the people that scheduled me were really nice as well. My windshield was great! Never had any issues after installation. Referred them to family and friends as well. Would use them again.

Rodney Sones

When you walk up you will likely find the door locked. There is no sign indicating what to do, but it's worth waiting. They will let you in, and once they let you inside, they will take very good care of you. It's not as unfriendly as it may seem! They really did an excellent job for me.

Amarrion Nyamweya

A lady named Samantha I was on the phone with earlier was very respectful and professional, she helped me through the phone even if I did have trouble finding my vin number on my car. She didn’t show no attitude which makes me happy and satisfied to this companies service. I’m a proud customer !!

Christina

Quick and efficient service. Reasonable price. Keep going Glass Doctor! Awesome service delivery

2GAZ

After I had my window replaced, my wouldn't lock so I call the glass doctor and they took me in and got it all fixed, thanks guys

Jeani Thomas

Instead of needed to replace all my windows when three were diggings after rains, I only to get 3 glass fixed. They look wonderful and I can keep all my wood frames!!! Very pleased!

C Jarvis

Called them this morning after I found out my back window was shattered and worried I wasn't going to be able to get it fixed until a week or two. But a friend referred me Glass Doctor, I called right away and they fit me in. Guy told me that it'll be an hour but it was shorter. Thank you guys for your get service.

Courtney Robinson

Called around 10 am for a quote, cheapest by almost $100 near me as well as able to get me in same day! Awesome service!

Matthew Schwartz

The replacement of the vehicle window and the scheduling was perfect and quick from Glass Doctor. Those two things don't usually go in common. Where Glass Doctor irritated me was in receiving a receipt. I never received a receipt from the technician (my wife never questioned him about not giving her one), then I called in, and they said they would send me a receipt. Two weeks later, no receipt. I called in again today, and they seem to have been sending the receipt elsewhere. Hopefully, it's fixed. What irritated the most at the end was that the service rep over the phone never even apologized for the fact I had to call in twice. Hopefully, I get my receipt, and all is well at this point. If I still don't get a receipt today, I will adjust my review to a three star rating.

Shirley Harper

Received replacement of glass in timely manner as they had stated. Technican polite and professional. Absolutely good service. No problem with glass in my window.

Darren Baldogo

Taylor was great! Windshield was done in less than an hour and a half!

Doug Ries

Delivery was not made when promised. Being an out of town contractor, we had to absorb the cost to remobilize a man to do the install. Glass Dr. offered a 10 % discount because of their mistake which wasn't close to covering our cost.

David Van Deren

Blaine was a great person, was very helpful, and explained everything clearly. The den window was was replaced in 10 minutes and he maintained social distancing and wore a mask. Booking online was easy and they adjusted to my schedule when it changed.

Michael Rodgers

Person who did the work was VERY professional. Wasted no time getting the job finished. I called this company one day and they were at my house the next morning to fix my car windshield. Will use again if needed (but hopefully won’t need to!). Highly recommended

Steven Hite

Professional and reliable company. They did a great job with our window replacements, and at a very reasonable price. We will surely call Glass Doctor again if we have window issues.

Reginald Tapo

Good work. Technician arrived on time and completed the work in about one hour. Update: Work still good. It took an hour probably because the car was a Volkswagen Tiguan. Everything on VW cars seem to be non-standard, and require procedures/tools etc... not usually required

Cindy Leach

Brett, the technician, was very knowledgeable and professional as well as quick. He assessed the problem window and immediately fixed it. I highly recommend The Glass Doctor of Columbus.

Joseph Hindy

While I don't doubt the validity of other reviewers, I did not have the same experience that they did. We broke a pane of glass in our front bay window. They came out on a Tuesday to take measurements and said the glass would take about a week. We were also given an option to do another double pane or a thicker, single pane piece that costs less. We paid a deposit and off they went. We were contacted the following Thursday (two days later) and they said they wanted to come out the following day (Friday) to install it. We agreed. The person came in, installed the window in a satisfactory manner, and left. I was told to leave the window alone for a day or so in order to let the materials dry and set (like the caulking). Paid the company, and that was that. The window seems to be installed correctly with no gaps in the caulking or mounting to my eyes. If I did have critiques, it would be that they don't give time frames. We were told sometime Friday after noon which is a little ambiguous. The worker was polite and respectful, although there were a few tiny pieces of glass left in the area when he was finished. These are minor issues and not ones I'm willing to remove a star for. Take the good with the bad, but they came out, did the work, under-promised, over-produced, and were reasonably priced. Not perfect, but it's glass and these companies aren't on every other corner like exterminators are. I would recommend them for easy stuff.

Alexander Petrov

I woke up this morning to find the back glass of my car broken. I called GlassDoctor and the problem was fixed 90 minutes later! Both the lady (Sarah) who took my order and the repair man (Ralph) were very nice and professional. Excellent service all around. This is even more remarkable given that it happened on the Friday after Thanksgiving. I was afraid I'd have to wait until Monday, but no -- GlassDoctor was open and got the job done in less than two hours from the time I called them. We had dealt with this company two years ago and were equally satisfied back then as well. After they installed the windshield, it leaked after the first big rain, and they replaced it for free, no questions asked. Highly recommended!

Sissy Jhiang

Our window glass replacement was challenging and Brett Mercer did a great job!!! Brett is communicative and being very patience with every Qs I had. I really appreciate it!!!

Chester Locklayer

Was a great experience if I need a window again I will call on them they did what they said in a timely manner an overall great experience would highly recommend

Timothy Kulich

The staff was Excellent, friendly and polite they worked within my time frame and availability, Glass doctor in Reynolsdsburg is my recommendation for any auto window repair

gary snowden

Nice people, reacted quickly to assist. One concern was that there was a disconnect between what their product would be made of material wise and what actually delivered. The Field Estimator indicated a rigid glass product would be supplied but upon install a somewhat flimsy Lexan material was provided. It then required more bracing which caused delays and an additional trip. All in all, they made it acceptable.

Ashley Meadows

This is my second time going here actually. Same great service as the first time. Low priced and wonderful service! No other place can even compare to the quality you get for such amazing prices. I got my front windshield replaced both times and I was extremely happy with the service both times!! Definitely recommend this place!!

Amaris Dorsey

I was given a price to get my regulator fixed in my window. The day it was supposed to get fixed I find out there is an additonal $150 I was never told about. I already paid $150 in advance because they said they had to order the part and needed a payment in advance before they could order it. No one ever told me I would have an additional $150 to pay after. so now I don't have enough to get my window fixed because I wasn't expecting to pay that much and I can't get a refund on what I already spent because it's already been ordered. So now I can't go anywhere else to get it fixed because I have $150 tied up at this place. And it's going to be another 3 weeks before I can pay the rest. I have to go 3 more weeks with my window stuck down for just anyone to get into. Had I know the full price ahead of time I could have prepared for it as I was figuring out my budget for the week baised on on the price they told me for the window. It was their mistake but I'm the one getting screwed over for it. Had I know the full price I would have gone elsewhere anyway because I had someone who could do the same job but for a total of $210. the only answer I could be given was "I'll have to see what I can do because I can't give you a refund since the part is already ordered. we can reschedule for when you can come up with the rest of the money". I feel duped. I wouldn't recommend using them unless you have no other choice. I also would recommend making sure the price they give you includes everything like their advertising says it's supposed to or you may end up in the hole and unsatisfied. Update: We were able to work something out. So I gave 2 more stars. But definitely not a 5 star experience.

Matt Dunn

My experience could not have been any better. The receptionist was very nice and gave me a quote over the phone for a replacement windshield for our VW. I set up a time to drop my car off, and picked it up a few hours later. The work was done and looks great.

Ashley Bourizk

We had a window that failed and had gotten foggy. I called to have it replaced and the customer service was amazing. Jason came out to take measurements and we did a down payment. The glass took 2 weeks to get. Jason came out to put it in and was very knowledgeable, the process was pretty simple. Customer serive was able to give up a 3 hr window for when he would arrive at our house too. Thank you. It looks 100% better.

Trent Garrett

Went above and beyond to make my glass in stall happen when other places would not call and check the warehouse for stock they did the receptionist Traci is a All-Star when it comes to customer service and taking care of business

Beth Potter

Had double pane glass replaced in a couple of windows. A little expensive, but very professional and efficient and seems to be a good product. Would recommend and use again.

Lonnie Hollingsworth

Absolutely all around Great experience they took care of my needs Great deal and fast work With quality double thumbs up definitely recommend

Kate Willis

Glass doctor did a great job. The customer service was wonderful and the product is top-of-the-line. We are very please with our glass shower enclosure.

Ann

I appreciate your time and promptness. This may be twice in 2years (thanks dump trucks) but if I ever need you again(I hope not) I’ll call. Thanks again.

Dana Owen

Great place to get a windshield replaced. The guy that did mine was down to earth and very friendly. Affordable and great quality. Thank you.

Maddison and Charles

Best rates in town! I received quality work & had my car back the same day. I appreciate 🙌 …

The Phalanx74

Jason did a great job and has a great name. Only issue was a very long wait for the glass to come in, but that just seems to be a fun Covid and or booming housing market bonus.

ladyfirst ladyfirst

Great experience and didn't make us wait for something like a busted window. That's a safety issue and they took care of it quickly.

Dominion ECE

The experience with Glass Doctor was great from the begining to the end. They were timely, pleasant and fair. Job was done quickly and professionally.

Joshua Hale

Checked in at 1:20pm they had me back on the street by 2:10pm fast, easy and done right! Thank you Glass doctor!

Steven McNutt

Very competitive pricing and quick turnaround. The only negative is their location in Reynoldsburg is off the main road and unless you are using navigation you would drive right past them.

Stephanie McNamara

Glass Dr was great! They came right out and quoted and scheduled me on the spot. The window was replaced the very next morning. The price was very competitive ! Highly recommend!!

John and Kathy Archer

The staff was very helpful.They cut the glass that I needed in a matter of minutes while I waited.When I got it home it fit perfectly.Good experience!

Deborah Murphy

Everyone was very helpful and professional. Did a great job. I will definitely use again if needed.

Columbus Windows and Siding

Was very happy with the work that they did. Very courteous did what they said they would do showed up got the work done and gave us a warranty. I would recommend them to my friend to and family.

Rachel Porter

We have had them come out twice to repair windows that were busted out. They vacuumed and repaired it and it looked like new. They were reasonably priced and friendly.

Frank Malone

Called Mon morning to fix patio door. Blane was there by noon, took the door out found the problem, fixed and gone by 1:00. Outstanding! Bill was very reasonable. I would revomend

vince brown

This is my second service, talk about professional. Fast, friendly service. I will be bringing my entire fleet here. Thanks a million!

Matt Gill

Pick these guys and skip safelite! Thank me later.

Zada Airq

Great service! They've replaced a windshield on my car and a window on my house. Friendly and reasonable

Tonda Stone

Was very desperate to get my glass fixed called got in same day and they were very professional.

Tommy Coates

THE GLASS DOCTOR DID A GREAT JOB AND THEY WERE CHEAPER THAN SAFELITE THEY REPLACED MY WINDOW WITH THE SAME GLASS AND TINT LIKE IT WAS DONE BYE THE CAR DEALERSHIP IN A LITTLE OVER A HOUR GREAT TIME

Morgan Ries

DJ and Jason were amazing and professional. Everything turned out better than I thought it could! From the recommendations of what to get, to installation, was an easy journey!! Thank you!!

Michelle Santos Cunningham

They did a nice good, reasonably priced, and cleaned up after themselves. It took a while to get on their schedule but I consider that somewhat of a good thing (they're in high demand).

sabina karki

Love the customer service at this place. They do great work in short amount of time!!

Autumn Manzo

I needed a new windshield while I was visiting family. They provided mobile service and were fast and friendly! Totally recommend.

Ron Martin

I had a rock hit my windshield and cause a chip. They were kind and accommodating and did a great job!

Sam Addison

Came very quickly and fixed my window in under an hour. Awesome service.

Jeff Silleck

They did a nice job. Jason was efficient and on time. Liked the warranty on the work. Front window now looks great.

brock roe

Quick service and good work.

Bryan Silber

Service was prompt, honest, very easy to work with around my schedule. The quality of work was great, and beat my expectations.

Andrea washburn

Brett was very professional, knowledgeable and friendly. Glad I found this company will most definitely be using again.

Kim Cooley

First off they beat the competitors price. Secondly they did an amazing job with a quick turnaround.

Lou Tristano

Very nice people in office the old tech that replaced window was quick it was done in less than an HR. Great service !

Kirk Merritt

The guy who came out was very nice, website and scheduling was complicated, and took several days, and was overpriced.

Tim Winner

They did a great job and I was very satisfied with both the work and how quickly they were able to complete the repair.

William Brown

Great service and price.

William Tetidrick

Fast, courteous, and well done service. The original glass door installer would not help me. Glass Doctor to the rescue.

Stephen Steele

Lobby clean, staff friendly Taylor especially!

Kelly Cross

Fixed the ding in my windshield quickly. Very friendly as well.

Ty Kashmiry

They arrived on time and our windshield looks great and they had a competitive price

Mr . Chico Jenkins

Gave a Military Discount 🪖 and same day service. Love it …

Stephen Potts

Glass doctor was in and out before I even realized they had come. My new windshield is perfect! Thanks Glass Doctor!

Kurt Gatterdam

They did and outstanding job!! Everyone at every level in the organization did a fantastic job. I am exceptionally pleased with the results!!

Miss Dawn

They was really professional an done an awesome job on replacing our windshield

Nate Uber

They communicated their timeline well, arrived to complete the job on time, and all around did a good job!

Dick Fotoples

Initial visit very quick, responding to questions about when the repair might be complete, not very good. This was my only complaint.

Marquis Reynolds

They were quick and very respectful!

Larry Driggs

Ralph the technician was very confident friendly and got it done in less than an hour 15 minutes

James Stroup

Professional, fast, affordable. These guys are pros. Would recommend.

Ruby j Ridinger

Had a glass cut to my dimension specifications to use on a table top. Very happy with the outcome.

T Wilso

Great experience and value for my window they even vacuum the glass up

Elma Skirvin

We are so pleased with our new windows. They were very professional.

JW Voakes

Great customer service and great installation services! They are very responsive and priced right!

Toby Johnson

Very fast helpful and the best prices!

Kim Mullins

My installer was a very prompt And professional! I would highly recommend this company

Charles Millhouse

I was very impressed with the work that was completed I highly recommend using

Andie Topping

Great customer service! Crystal was a joy to talk to.

Art Kitzmiller

This is the second time that my family have used their services. They're on time, professional and above all they're fair with their price.

Gladys Hanley

The guy was very nice. He was on time. I was in and out in no time. Very professional.

Jeff Lynch

They were prompt and professional. Made the process less stressful. Thanks

Carrie Turner

They were on point, quick, and very polite.

Thomas Mcauliffe

Great service! Very happy with their work.

Bobby Griffith

Awesome work quality and friendly staff!

Sarah Hancock

Service was quick, staff was very friendly and helpful, and the cost was affordable!

Tim Parrish

Fast, thorough, and reasonably priced. Good work!

Brent Rardon

Excellent customer service and Very professional staff.

Emily Welch

Wonderful service. On time and very proficient. Recommend to anyone

Edie Raidiger

Efficient

Mike Skeens

Friendly fast and on time... So much better the safe-lite was

David Clark

It's not that I dislike the place. It's just hard to get something done there

Sheila Starrett

Customer service on the ball and the worker was excellent and very efficient

Darrell Cross

Super quick nice and new.

AMANDA LAFOND

Great communication! Fast appointment! Fast Service!

Mirian Newman

Super quick !

Kevin Hinkle

Fast service, best value and quality

Buck Albertson

Very pleased with the overall job!

Cadber

Professional, timely and my glass looks great!!

Sam Rasul

Great experience

Fence24 Inn

Great 👍 …

Jim Hamilton

Very reasonably price and quality service.

Steve- O

Very fast and professional service.

Gary Waidner

Prompt, experienced and courteous.

Edony Twins

The service guy was very professional

Eric Dixon

Best hands down!

scott willson

Excellent service!

Cee Forrest

Fabulous work

Janell Delaney

Cheaper the Safelite

john burke

Not residential...

Shelly Biggs

Prompt, and professional!

Ernestine Wallace

It was okay

HAnna KD

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