Reviews of Window World of Joliet. (Window Installation Service) in Chicago (Illinois).
Window World of Joliet
2363 Copper Ct, Crest Hill, IL 60403, United States
Description
Information of Window World of Joliet, Window installation service in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Window World of Joliet
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Window World of Joliet
Mike Burkhalter
Our Installers: Richard and Oleksandr. Our salesman was Zach. This was an awesome experience. Everything from the sales visit, to the customer service, to the final installment. We had a sliding glass door, a side entry door and 16 windows installed. It only took 9 hours and when they left, our house was just as clean as it was when they started. We will have a new front door and siding done next year! I highly recommend Window World! Thank you WW!!!
Jim Kociuba
I got quotes from 3 other places but had to compromise because of their costs. One place pushed me to "sign now". I got the best price from WW of Joliet. I went to their office to see their windows. They are as good or better than others. I was able to not only replace all my windows but could afford to get grids in them. The installation crew did a great job. As you should, always watch their work. I did find some very small pieces of metal trim outside I had to pick up. The windows are great. I recommend WW of Joliet!
Alexis Maxwell
Singing the highest praises for my experience with Window World of Joliet! I worked with the salesman, Zach Muehlfelt, to buy new windows for my place and he was amazing. I’ve never made a purchase like this before and he was extremely kind, knowledgeable and patient as he walked me through the process. I felt very at ease and confident once it came time to move forward and finalize everything.
The windows arrived sooner than expected which was great and we were immediately able to schedule installation. Richard & Paul arrived perfectly on time and got right to it, working tirelessly until the job was done. They were thorough, friendly, cleaned up after themselves and did a fantastic job! I couldn’t be happier!
There is no doubt that I will work with Zach again when I’m ready to replace my patio door and additional windows. If I’m lucky, Richard and Paul will handle installation again! Thank you guys!
Rick Webber
Sales department was quick and accurate with the pricing. Good value. Paul and his crew were top notch. Very nice install and cleaned up as if they were never there. I'd highly recommend them. Had 26 windows installed in a day and a half with a sliding back door.
Joan Muzzey
The windows are a great quality and are sealed very well. The condo is so quiet now. The windows also have reflective material to help warm in the winter and cool in the summer. I also liked the fact they didn’t wheel and deal on price like buying a car. From the sales rep to installers, they were all superb. Highly recommend them.
Samantha Dickey
We love Window World of Joliet & cannot recommend them highly enough! We used them to replace our custom size patio door as well as a window in a house we recently purchased. It turned out one of the walls behind the windows was a mess with wood rot from prior moisture damage. They helped us to get everything taken apart, rebuilt and repaired correctly and professionally, and then proceeded with the install. Throughout the process Brian was kind and showed concern. We were so appreciative of their work and felt better knowing things were done the right way even though it cost more than we anticipated. They did a wonderful job on the install and cleaned up after the work. Great company to do business with for sure!
lisaotr85
Just had all of our new windows installed and they look great. Had a couple estimates and this company offered excellent vinyl windows at a great cost with a good warranty. Had two windows with the incorrect grids but they promise to fix that asap. Zach was a huge help and always responsive when I reached out. Paul and the installation team were neat, efficient and informative. All and all a good experience.
D Luna
Great experience. I am a property manager at a gated community where we recently had all the gatehouse windows replaced and the indoor pool picture windows replaced. Installers had windows completed in one day with no issues and they look amazing! Reasonable cost and Zach and Brian were attentive and great to work with. Thank you!!
Mandy Stefanski
Windows were on backorder. They did arrive a lot faster than I was promised which was great. Installation guys were supposed to show up Monday between 7:30 and 8:30. Finally at 10 when no one had shown up and I had not received a call, I called window world only to find out there were truck issues that morning and they needed to reschedule for Tuesday. A call would have been nice. They did arrive Tuesday on time and with way more than the 2 guys I was promised for Monday. They did a beautiful job and it was very fast. Overall a very good experience, was just a little upset I did not receive a call on Monday when the installers would not be arriving. Overall I would recommend
David Novak
Look, I did my homework. The quality of these windows stands up against anyone, AND,
from dealing with the salesman, Matt,
to the owner, Brian, to the office people and their installation team, TOP NOTCH! Installation was professional and on time, the windows look AMAZING! You have to remember this thing called "supply chain issues" and be patient while your windows are being built.
We replaced every window and our patio door. We changed the layout on the front of the house to a different look and WOW! All my neighbors are complimenting. We installed an awning window in the kitchen, right choice, and added a transam window in the laundry room, GREAT MOVE!
I could not be happier with my desicion to use Window World of Joliet! You are welcome to see my finished project if you have questions.
Sanjay Bhashyam
I had replaced my casement windows about 3 months back from Window World of Joliet. I called and got a free estimate from Zach, the whole quote process took less than 30 minutes. Zach explained me the window features, provided the price with/without payment plan. It was no-nonsense straightforward pricing. I got a comparison quote from Lowe's which was exactly 3 times the Window World pricing. I paid a deposit and got the installation scheduled 3 months after. I had a installer come and take the exact measurement of the windows and my tentative installation was confirmed. I got a call 1 week before the scheduled date to confirm the installation date. The installer was Richard; a 5 star rating for Richard is not enough for his workmanship. It was a 3 pane casement heavy wooden window, Richard had the new windows installed in about 3 hours. One of the screen was not flushed in the corners which I didn't notice. Richard took picture to send it to the factor for replacement. When the new window was getting flushed with the frame, I watched Richard's work from a distance admiring his craftmanship, precision and attention to detail. After the window was installed, Richard put the window blinds back which another company had refused to do 6 years back when I had the front side windows replaced. I asked Richard if he can fix a knob for a window in my living room that had come of the wheel. Richard fixed that too. I was impressed by Richard's customer service, workmanship and professionalism. Kudos to Window World of Joliet for employing Richard, the whole experience from my initial call, getting the estimate and the installation was top notch. I will definitely use and highly recommend Window World of Joliet for new window installations. They have lifetime warranty, the warranty terms are written in layman language. It is one of the best small business around in the Naperville area.
Jeffrey Moore
From the very start, Window World of Joliet has been fantastic. Appointment was scheduled same day of inquiry. Zach, our salesperson, was very clear, explained everything, and had no gimmicks with pricing. The price sheet laid it all out. He was responsive to texts when I had some questions. The front office was very clear with installation date and any other questions I had. I couldn’t be more impressed with the install team of Paul (windows) and Robert (sliding door). If you need work done, please don’t hesitate, and give them a call.
John Anderson
Zach and his install team Kris and Robert were top notch from service thru installation! Zach laid out all our options and guided us thru the entire process and the install team was truly awesome! They definitely know what they are doing! Windows are very high quality and pricing was very reasonable and the quality of the installation was unprecedented! When looking for quality windows at a reasonable price please check out the Window World team of Joliet, you won’t be disappointed!
karen kelly
Amazing and very Happy. They installed 16 windows, and a sliding patio door a week before the deep freeze we just had. Amazing the difference with no more windows that leak cold air in. From initial appt with Matt, the installation of all 16 windows in one day there isn’t one bad thing to comment on. Thank you sooo much
deb mclaughlin
The installers were great. They were courteous and cleaned up everything. We are very happy with our new windows. Excellent workmanship!!
Heather Holmes
I am so happy with my new windows. The entire process was seamless and installation was smooth. I highly recommend Window World of Joliet!
rich olson
Window World did en excellent job installing our windows. Beat prices I could. Great quality.
chris kokat
My wife and I purchased a replacement patio door from Window World of Joliet. The sales representative, Matt, was awesome. Matt was honest, trustworthy, and was tentative to our needs. Matt offered alternatives and suggestions.
Now speaking about the product and service is a different story entirely. Window World called in 2021 to indicate that our new patio door had arrived and scheduled an appointment on a Saturday. After multiple no shows and rescheduled appointments, we finally got them to arrive. Instillation was a nightmare. We called Window World and they sent installer back to our home, as door was installed upside down and patio door was missing crucial pieces such as insulation around it, vinyl caps, a lock, and weather stripping. Window World sent out a representative who indicated that yes multiple components of the patio door were missing and confirmed that patio door was installed incorrectly. This representative, Randy, indicated that the patio door panel was defective and took multiple photos.
Window World indicated that they ordered a replacement door back in May 2021. After almost 8-11 months of following up with Window World they communicated in writing that a replacement door had come into their shop. Then we finally received an email stating that our replacement door was received, and they scheduled an appointment to replace our patio door for a Saturday.
After multiple no shows and cancelled appoint installer shows up. To our surprise, he has no replacement door whatsoever, adds some weather stripping and tightens handle and indicates that he is complete. Even with this visit from installer, he didn’t even have all the components to even complete our door. Installer then indicated he would be back the following Saturday with these components. Installer never showed up with replacement patio door or required components to complete the job.
Now after contacting Window World and requesting a refund and/or requesting that the missing components be installed and requesting our replacement patio door panel, we have gotten radio silence and are being ghosted. We ordered this door in December 2020, and it was installed in April/May of 2021. It has taken almost 12 months after their own representative indicated patio door panel was defective to come back and install weather stripping. When I found out that installer was only installing weather stripping I contacted Window World and to date have not received a response.
EDIT: Window World finally replaced defective door and took ownership of their mistake. They also provided compensation for my troubles in the form of a refund. Based on the refund amount and what I wound up paying for the patio door, I am pleased. On the other hand, this shouldn't have taken 18 months to fix,
Barbara Parlin
They did a terrific job! Very professional installation. Awesome clean up too. We're enjoying our front room now for the first time in years! Our new windows make the temperature consistent and comfortable. And we love our new back door. Thank you, Paul and crew, and Window World. I highly recommend them!
Mike Stock
Paul's installation crew was exceptional. They were friendly and efficient. The quality of their work, including communication with the customer (me), were fantastic. Thank you Window World!!
Colin Cowden
Salesperson, Scott, was very patient and helpful. Window World of Joliet came in with the best price out of about 6 local quotes. I had 15+ windows replaced (two install dates) in early and mid 2021. The windows are operating well and I definitely notice an improvement in room temperature (previous windows were 25 years old). My only negative comment would be that their customer service could be better. One representative answering calls and emails was not very professional. Overall, I am happy with the windows so far - best price - windows look good and operate well.
Manuel E Rivera
Had 3 doors installed and later on...all my windows replaced.
The lead time to receive the doors was several weeks more than what was quoted however, this was to be expected as a result of the pandemic. They did keep us informed on the ETA. Once doors were received, they were installed quickly and efficiently. I will be using them to replace my windows.
UPDATE: May 2022 - Window World did such a great job installing our new doors that we had them replace all our windows. Again, they did a fantastic job and highly recommend them.
Matt Schuler
Our experience with Window World was excellent. We purchased 12 new windows and a new front door. From the beginning with our sales associate Zach things started off great. Zach was knowledgeable and helpful throughout the entire process. No pressure to buy, just straight to the point pricing and available products. After we signed the contract and our items were on order he continued to answer any questions that came up almost immediately and stayed in touch the entire time.
The entire team of installers were very professional and respectful to us and our home. It felt like we had friends doing our install instead of contractors. They are true craftsman when it comes to this line of work. We didn’t have your typical replacement window order. Our install had a lot of custom trim work on the exterior and interior of the home.
I highly recommend Window World. We plan to have our patio door replaced this summer and I will be calling them to do the work.
Jamie Lincoln
I cannot complement Window World enough. From the estimate to the ordering and then installation. Everyone was so helpful. And the installers were amazing. They were so immaculate I couldn't even tell they were there. They were also so friendly and considerate of our home. Five stars!!!!
Donald Burrell
I was very impressive with everything about the company, particularly with the installation and Saleperson.
The Sales person was very honest and opened and reasonable.
The installer was extremely impressive.
Very professional, polite, consider , very knowledgeable. Thorough and efficient.
I definately going to use them to install my remainding. I am doing it in phases over a period of time. I have a lot of windows.
I have specifically ask for same lead installation person. He made my wife and my
Experience wonderful.
We will be referring orhers to window world
Linda Fisher
We love our new windows! The installation team was friendly, courteous, and cleaned up after their work. Best of all, we can finally open and close our windows with ease and are looking forward to lowering our air conditioning and heating bills with our new energy efficient windows.
Kiah Enriquez
We had 14 windows replaced and sliding doors cut out and put in. The team was amazing from start to finish. We don’t leave reviews often, but it is important to me to let others know how professional, hard working, kind, and skilled each person we worked with was. Window World was such a blessing after several weeks of home projects not going as planned. We are so grateful for their help and the fresh, beautiful look of the windows/doors.
Two employees installed everything all by them selves. They cleaned each window with safe cleaner that didn’t fill our home with chemicals (which is important to us). They were so respectful of our space and kept the project safe and clean (we have a toddler). Can’t say enough about them :)
I would recommend them to anyone.
Lora Fandrey
Wonderful! Everyone I worked with was professional, knowledgeable and friendly. My sales rep, Rich, was so easy to work with. I appreciated his approach as he was informative but not pushy (which is greatly appreciated when making high dollar decisions). Window World's prices are competitive and incredibly reasonable. The installers were also fantastic - they were punctual, efficient, cleaned up thoroughly after installing and talked to me about the function of my new windows. I would highly recommend this company.
Aleta Loutsch
Back in 2011 1 of my friends recommended window world to me. So I called them and had 10 windows replaced at that time. And I was very satisfied with their work and the clean up. Then in 2013 I had my French doors replaced with theirs. I love that the blinds were in between the glass. The doors are gorgeous. The people in the office are very friendly and the staff who installs the windows/doors are very friendly. I highly recommend them.
Carrie Kozicki
We got new windows in our whole house!! Not only are the low prices worth getting new windows, but the salespeople and window installers made it that much better. We did it in 3 phases and each time Mark was our salesperson. He has a great sense of humor and is fantastic with his clients. Paul and his crew are fast and they do a great job installing. All good things to say here. Just ask for Mark when you call!!!
Laurie Ramsey
First, I had 2 sliding doors and 3 windows replaced in my town home. I was so happy with them. I had the rest of my windows replaced. I've been very pleased with the quality of the windows and doors and the professionalism of the installers. The salesperson was very helpful and there was no pressure, which I appreciate. Everyone I have talked to has been friendly and helpful.
Scott Sharp
They did an amazing job - were clean, professional and polite. Exceeded expectations. The crew helped us to make some aesthetic decisions that vastly improved the finish look of the windows. We replaced every window and the front entry door. We have had many compliments from our neighbors since and we couldn’t be happier with Window World and their staff.
Patrick Jozefowicz
Thanks WW for the awesome door and window installation and from the great 1st impression I received from the salesman Zach who was back a few days later taking measurements for are new windows and great communication from Brian setting up the install and can’t forget Paul and his absolute expert clean and efficient work team. WW exceeded my expectations so on top of my 5 star review I’m adding 5 more star’s that’s 10 stars from this happy customer. Thanks again WW you guys are definitely the best!!
Melanie Shell
I have referred many friends and family (and people in my neighborhood Nextdoor site) telling them for windows you always want Window World in Joliet. We have the most amazing windows for almost 2 years now. The customer service is great and the installers Paul and his crew are the absolute nicest guys and clean up better than when they arrived. Mark at the showroom is on top of his game and works very efficiently, they all do a fantastic job!! My neighbors have taken my advice and they are very pleased as well.
John Szewczyk
Great windows!! The people at Window World were excellent and very professional. The salesman was very good in explaining everything and answering all our questions. The installation guys were incredible! Professional workmanship and very accommodating. When they left everything was spotless inside and out. All the windows look beautiful! I highly recommend these people, we couldn't be happier!!
Kathy
My husband and I recently had our our living room picture window replaced with a large Bay window! I cannot begin to express how happy we are with the installation and workmanship! The customer service we received from Scott was beyond exceptional, he really provided great service in detail from start to finish. I would also like to thank Paul and his men for an outstanding job on installing our Bay window! I highly recommend this company to anyone looking for new window treatments!
Thank you,
Kathy B
Katherine Wilson
Window world in Joliet has been amazing. I shopped around, got 6 quotes and I landed here. Great quality windows and a great price in comparison to the rest. Not to mention a fantastic warranty that is transferable if you sell. Huge deals From the start this company beat everyone I spoke to owner Brian, had Scott come out same day to give me estimate, and then dealt with an awesome guy named Brian that helped me through the rest of the process. My installers were great and had my entire house (12 Windows total including a large bay window) done in less than 2 days. We had storms too. The fact that I'm writing this review speaks volumes.I would recommend these guys to everyone. I already have family and friends calling. Thank you for a great experience Window World of Joliet. #windowworldofjoliet
Ann Johnson
So far our salesman Matt has been very informative advising us on the right custom patio door for our home. Installation will be sometime early next year as is the norm these days during covid times. I will update my review after installation but thank you to Matt for being so knowledgeable on your products so that my husband and I didn't go down the wrong path of choosing a sub par product that would've likely had no warranty. Matt knows his stuff and clearly answered every question or concern we had thus far!
Allen Kirkland
The whole experience with Window World was fantastic! From the sales person that came out who was courteous and non pressuring, to the crew that came out and measured and then installed the windows, all were top notch professionals. The installation crew were extremely professional and did a fantastic job of installation and clean up along with ensuring that I understood how the windows worked. We are very satisfied with the quality of the windows and how beautiful they look. Thank you Window World!!! I will most defiantly recommend you to anyone that I know is looking to have windows replaced.
Sawyer Brown
The guys who came to install were very professional. They installed a big 3 piece window and were very efficient. They did clean up afterwards as well. Very happy with how it turned out.
mikedinjoliet
We have had 2 sliding patio doors, two big double stationary windows and 3 large glass block windows installed by Window World. Mark and his crew have made my life very simple and my home much more enjoyable. I am a contractor who is capable of the install, but not enough time, and I can say that the installers are very talented, and professional. The products that they offer, along with the installation materials are top notch. I will continue to use Window World for all of my homes needs.
Carol Pyzik
Window World replaced my patio doors. The salesman, Scott, was great. Celina in the office has been great and the installers did a fantastic job. Everyone was very courteous and responsive. Very happy.
Karen Sunde
My husband and I shopped around and found Window World to be the best deal to replace all of our windows. So happy we did. The crew was fantastic...professional, courteous and efficient. We would definitely recommend this company, very pleased with the windows!
Rick Vasilopulos
The owner is one one the most reliable people that I've had the pleasure to deal with. The installers did a great job, clean and quick. Whole house was done in two days. The windows themselves are also great and have saved up a lot of money compared to the old single pained windows we previously had.
Andy Booth
My wife and I just had all of our windows replaced, as well as our patio door, and we couldn't have been happier with the whole process. From sales to measurement, scheduling to installation, Window World made our purchase so easy we wish we could have done it sooner. Scott, Mark, Paul and Vladimir are excellent representatives for the company:) We would recommend them to everyone!
Zach Howard
I recently had a window damaged while I wasn't home. Window world was amazing from the first day of reaching out to them. Top notch customer service from the person on the phone to the estimate, and all the way to the install day. They were at my house at 8am prompt like they said today, and had my window done by 1030. The installer was completely professional and did amazing work. You would never know this window had been replaced and wasn't the original to the house. It matches the rest of my windows perfectly. And being in a room on the second story above the garage, the room never reached temperature because of the poor builder grade windows that came with the house. Not even an hour after the installer leaves and the room is 2 degrees cooler than what I have the house set at for a/c. Amazing. Really has me considering replacing other windows in the house and maybe a new sliding door to my backyard. If your gonna buy a window, Window world is the place to go to when your ready. Thank you Window World!!
Cheryl Kavanagh
Great company. We had a very positive experience from start to finish. Scott the salesman provided us with a fair quote and answered all the questions we asked. The installer Brandon is very nice and the quality of his work shows, the windows look great!
BRIDGET BAECHER
Christopher and bob were outstanding installing ten windows and a sliding glass patio door. They were efficient thorough and friendly throughout their day long stay and we could trust them when we had to leave for a previously arranged meeting once again we appreciate the fine work of window world. Frank e Baecher’
Janet Tillman
I called Window World for an estimate after a recommendation by a satisfied neighbor. The estimator was on time, courteous and efficient. The cost estimate was competitive and so I ordered the windows. After awhile, I noticed that several of the windows seemed to have a seepage issue after strong storms. I contacted the company and the local service technician came out to make adjustments to the windows. After a couple unsuccessful attempts to correct the issue, Mark advised me that the company would replace all the windows, including those that had not shown signs of seepage. He reordered the windows and the new windows were installed three weeks later. In both installations the crews were on time, neat, courteous and cleaned up everything before they left.
At first when Mark said they would replace all the windows even those without the issue, I didn't think it would matter that much if all the windows didn't match exactly since they were similar styles.. After the new windows were installed, I realized that it did matter. I would not have been happy with the way they looked if they were mismatched and I appreciate the fact that he made it a point to have them all replaced.
Our new windows are a big improvement over the builder-grade windows that came with the house. We have noticed a significant reduction in our AC and heat bills, and they have definitely reduced the amount of outside noise that we hear. I am very happy with the new windows from Window World and really appreciate the fact that the company stands behind its products. Thanks!
Michelle Aguilar
My first go around was in June 2020 had half windows replaced and 2 storm doors. Very smooth and efficient. My second go around not so much. They forgot the shutters and the garage door due to the error in paperwork. This will be their third time coming out for my garage. Not a lot of communication.
Craig Sommerfeld
We had all the windows installed in December 2019 .I wanted to wait and see if I could tell a difference in the winter and summer. I'm very pleased to say the windows are great the house felt warmer in the winter and I can feel a difference standing in the window now it's 80 degrees out and I can't feel the heat from the sun through the windows. I would highly recommend Window World of Joliet ,from the the office people to the sales and especially the installers they did a great job .
Thanks,
Craig Sommerfeld
Orrin Kleinhenz
The sales experience was clear and informative without feeling pressured. We went with the triple pane windows due to the little price increase for the entire house and the jump in efficiency. 26 windows in total. Most of all, I was impressed with the politeness and work ethic of the installation team. Paul and his three man crew were awesome. The final product is clean and fresh. We are very happy now that we can enjoy functional beautiful windows throughout our whole home.
Christine Johnson
My experience with Window World was excellent! We used them to replace windows in 4 apartment buildings that we had recently purchased. The apartment buildings had the original wooden windows and were in terrible shape. Brian assured me that they would be able to replace the windows in a timely fashion as not to inconvenience my tenants. And they made sure to do just that. They didn't leave a trace that they were even there...Except for the greatly improved view, function and appearance of the new windows!
Window World is extremely professional, friendly, courteous, and they do great work! Brian, Mark, Richard took great care of us throughout the entire process. I would highly recommend them for any project that you may have.
Thank you!
rachel Bonza
We have requested a few estimates and window world was the most honest. The rep was very informative and thoroughly when breaking down the cost, he even helped us prioritize and they offered to honor a coupon for a whole year if we called them back to finish the project.
The installers went above and beyond, kept the house clean and in order when they finished. Also covered every question we had.
We will be calling them back for sure.
Stacy Bohacek
We absolutely love our new windows, Window World, and the installers. We liked that Window World had all their prices on a sheet in front of you and there was no haggling unlike many other companies.
When the windows were installed our village disapproved a couple of them. Window World made sure to make this mistake right immediately. Our installers did an amazing job and it totally transformed the look of our house.
terry burnett
The sales staff was a no Pressure you pick out what you want and he writes it up type of sale. The installers were very professional in every way very neat and cleaned up as they went. Our new windows look fantastic and we would recommend them to any one looking for a great look and a super deal.
Kathleen Hibler
Window World provided exceptional service throughout our replacement project. The initial meeting explained each step of the process. After taking measurements, they told us an approximate installation date. Our window arrived on time, and the installer did an excellent job installing AND cleaning up afterward. We are extremely happy with the entire experience.
name Turovetz
Replaced our living room window with a new vinyl window. Price was great, service excellent, installation quick and professional. window was actually available a month earlier than expected.
Pamela fatima
Window World was amazing. When they first gave us the quote, they told us when windows would be complete and within a few days of the date they were calling to see when they could install.
The gentlemen that came worked the complete day without even stopping for lunch. They completed the job in just one day also.
The windows look beautiful. It is also very quite in the house. You do not hear any noise from outside.
We are very pleased with Window World.
Adam Gynac
Got some beautiful windows for my condo at a very competitive price. It was also helpful that, because they did a lot of window installations locally, they knew exactly what my HOA requirements were. Everyone at Window World was very professional, from the sales rep to the installers. Very satisfied doing business with them.
Christopher Ealing Sr
Well the windows sell themselves so Mark the salesman has it easy. LOL... Mark was EXTREMELY helpful, Paul and his crew of installers are the best I've ever seen! They were in and out in a day and didn't leave a trace of debris behind... My windows look amazing!!! I plan on using Window World at my mom's house and my son's, hope I get the same crew. THANKS AGAIN
Kathi Troy
Had most of my windows replaced on my first two floors and my sliding kitchen door as well.
Rex Smiley
Richard our salesman was awesome. Very friendly, wasn’t pushy or over zealous and was very patient with us with helping us pick out the perfect door. Easy ordering and surprised that our doors arrived early. Brandon and Eric were awesome as well. We’re on time, friendly, very professional, cleaned everything up and answered all of my questions. We can’t wait to order our front door and refer our friends to Window World!!! Mark you have a great crew working for you.
Sylvia Jamison
Window World provided expeditious and professional service from start to finish from the free estimate to the placement of the the windows. They replaced a casement and sliding door window and I’m very happy with my new windows. I immediately noticed my A/C cools the house much more quickly. I will be requesting their service for my next window project.
Laurel Alvarez
Zach was friendly, communicated well, and provided all we needed to know about our installation
Bruce Wosylus
Crew showed up on time, did a great job installing every window and were able to work around bushes. They repaired some defects from the previous installation, rotted wood. Cleanup from demolition and installation was good. Windows look great and worth the investment.
AJ Hauser
We called Window World about 2 years ago to have Tom Marvin come out to look at some leaks. We thought we needed new windows, but Tom let us know that wasn't necessarily the case... he was honest with us. We were so impressed that he didn't just try to SELL us something like everyone else, that 18 months later when we did need new windows throughout the entire house, we didn't even call any other companies. That's half of the good news. The other half, is that Brian and Joe and Tom all worked extremely hard to help us hit our ridiculous deadline. They completed the work ahead of schedule, and on budget. No disappointments. No surprises. Brandon and Paul and the rest of the crew were very pleasant while they were in our home. I can't say enough about this company, and I will look to them and the way that they took care of us as I continue to build my own business. Thanks again guys!!
Jack Rumpf
First, I've never written a review for anything - good or bad. But I wanted to let everyone know that Window World of Joliet is precisely what they advertise and more - "Best for Less". I received quotes from 4 other window installers and each of these 4 tried to use high-pressure sales to give me something that I did not want. They also gave me relatively high prices and then called at a later date to try to offer me a lower price. (why didn't they do that when they sat in my kitchen.
Window World, on the otherhand, was professional and low-key. Their price list is straight forward and very clear - you know exactly what you're getting and you know the exact price before the salesman leaves the house. There are no extras or surprises.
I had some particular and possibly problematic issues with my windows (22 windows) and the two owners (Brian and Mark) worked directly with me to resolve each issue (with no additional cost to me). I visited their office several times and everyone I talked to was always friendly, informative and went out of their way to help. Their commercial is all about family and they really live it.
The installers took 2 days to replace my windows and did an incredible job - they never stopped working - no breaks. They cleaned up inside and out - you wouldn't know they were here. They were meticulous with their detail and the windows look great.
The house is so quiet now - I can't here outside traffic, kids screaming or dogs barking. We had a surprise snowfall on Sunday and my thermostat was set 4 degrees lower than usual and we were nice and comfortable.
The bottom line is that Window World of Joliet is everything they advertise. I would very highly recommend them to replace your windows - I've already referred 3 neighbors to them.
Lisa Hill
The windows were installed well from what I could tell, but very disappointed I'm the clean up. The salesman didn't say anything about matching the caulk to the exterior, which the contractors were unaware of. It ended up being ok because it was paintable caulk. They did fix a screw in my downspout for me, which was nice. They put a huge hole in the drywall taking out the window and proceeded to spackle it, but not enough was used to even it out. I called the office and they said that the awall is in the contract, so I guess we have to fix it ourselves. They decided to put my curtains back up (even though they're not supposed to and I didn't ask them to) and then proceeded to caulk around the windows, getting caulk on the curtains. When they left I had to vacuum up the mess and then saw caulk now on my rug. I'm happy so far with the windows and the contractors were nice, but left a mess to clean up and a wall to spackle, sand, and paint.
Adrian Stoddard
Very happy with my windows & this company. Salesman knowledgeable, candid & helpful. Helped me understand possible causes of leak near window & resolve it. Caused by another company that didn't do flashing properly! Thanks Richard! Entire process pleasant & not high pressure. Receptionist pleasant. Installers all professional, quick & helpful. Also showed me previous problem & fixed it. It's only been a few months but very pleased.
Dave McCoy
Brian was very professional, reasonable and friendly. The entire experience was easy. We had high quality windows installed at a reasonable price. I couldn't be happier with our windows.
Judith Stickels
Love my new doors. Installers were quick and cleaned up everything when they were done. I would recommend Window World for window and door needs.
Jeff Jones
Great experience! Had a window installed in garage, repair work to a bay window, window capping and caulking performed on other windows- looks terrific and attention to detail obvious. The crew of Brandon and Marty showed up on time, cleaned up nicely, and pleasant. Call Window World
Breen Rosemary
The price was very good. The warrent is life time. My sliding glass door plus another glass looks beautiful. The installation was quick and they cleaned up after. I'm very happy with Window World. And will recommend them.
Sherry Burns
Window world is a great company to work with. No pressure sales and timely and courteous installers. They make the process easy and as pain free as possible. Financing options are great as well!
Bobbe Marion
I had several quotes for my sliding patio door and chose Window World to do the job. The price was great. Their installation crew was professional and when they left I was totally pleased with the job. Have already recommended them to others.
April Casey
I don’t like pushy sales persons snd Zach Muehlfelt was amazing. Very knowledgeable and answered my many texts no matter the day or time. He made me feel like I had known him for year’s. Looking forward to my window and door installation! !
Christie Miller
We are very satisfied with our new windows. They did an awesome job installing them. We highly recommend them to anyone looking for new windows!
Mike Milam
This is a great company where everyone is super nice, not pushy and very knowledgeable. The installation was handle by Brandon with precision and perfection. Rich the salesperson is very personable, Frank and not pushy. Joe the measuring guy was also very efficient!
Price, product and honesty a combination for a great experience!
JoAnn Howett
We had our windows and siding installed by Window World 9 yrs ago. Workmanship and quality was excellent! Recently strong winds caused some damage to the siding
Nothing major but still needed repair. They sent out an installer and damage was repaired promptly! Thank you.
Sue Zahller
Our recent use of WW for window replacement was equally fantastic as the first. The cost seems reasonable enough and we get the energy efficiency and look we hoped to have. Looking forward to feeling a temp difference next winter in the room with our great new windows! Thanks, WW!
Abbey Coleman
Great quality windows and a great quality team. Working with them was efficient and easy. Would recommend their services to anyone!
Ginger Welch
Good salesman experience. Not pushy. Answered all our questions. Installation went very smooth. Installers were very polite and respectful of our home and yard. Great job cleaning up. Good product for a fair price.
Brenda Bumpous
I don't remember the last time I dealt with such an organized business. They were everything you would want In a business. I would highly recommend them. From the minute they arrived til the last window was installed they we very respectable and did a perfect job. I highly recommend this business.
mary wyness
Windows are beautiful!! They open so nicely!! Installers were awesome...they were courteous, and polite, and never took a break, even for lunch!! Very hard working. Price was right too!! Can’t go wrong with window world!!
Mary W.
New lenox
Ray kaufman
A great company for installation of replacement windows. Salesman was knowledgeable and the installation by the workers was perfect. I highly recommend this company to anyone.
My windows are wonderful.
Michael Koga
Wow, unbelievable quality, installation, service and professionalism with this organization. Really impressed with the 6000 series casement windows installed on lower level of residence. Will be adding the 6000 series sliding windows on the upper level in the coming months. Highly recommend Scott and the entire staff over at WW of Crest Hill. IL.
Mariusz Nowak
Despite very long wait for my patio door I am very happy. New patio door is very good...installation took some time but guys from Window World did very good job inside and outside...price was great.
Lori Christensen
The guys were so professional and very nice. From the salesman, measure, to the installers. Would highly recommend Window World to anyone wanting windows at a very fair price.
John Newman
Matt and his team were a pleasure to work with from initial selection of the windows through the final install. Windows and Door were received in the timeframe quoted and care was taken to keep the work areas as clean as possible. I highly recommended for future window needs!
Bernadette Corsaro
Window World of Joliet is wonderful. Our installers we're great and didn't leave a mess. We have had our new windows for months, and not a leak or anything. Love our new windows.
Justin Elias
Had old wood windows replaced with window worlds 4000 series and already noticed a difference in cooling the house AC runs half the time it used to and reduced outside noise significantly. Very pleased with whole experience from start to finish and looks amazing!
Jim Woltman
Window World did a phenomenal job on our home. The crew who installed them was very professional. The interest free financing really helped too. I highly recommend them.
monica s
Great place! Great prices! So far we've had wonderful customer service. Will have to update after out complete house has the windows replaced. I am so excited for this.
Steven Haney
Used window world of joliet twice. Really happy with their quality of service, price, product and design ideas. no gimmicks, just quality. very professional. if in the market for windows, this is the company to use.
Chris Roberts
Replaced all my windows last summer. Windows are high quality and installed by professionals. When the job was done, my installer cleaned up very well, and explained all functions of the windows. I highly recommend.
Melissa Burgie
So far the windows have helped drastically to keep the temperature consistent in my home saving us a ton of energy cost of cooling and heating the home. It's also nice to have windows that are easy to be cleaned from the inside.
Kellie Butterbach
Spending your money on windows is not the most fun home repair but Window World gave us a great estimate, great product, worked hard in a day to get them installed and they look wonderful!
Rebekah Mensing
Very happy with every step of the process. The window installers were thorough, polite, and did a fantastic job with our windows!
Karen Repko
Installers Brandon and Eric did an outstanding job.They worked diligently and were very nice about explaining what they were doing and why. Also, they tried very hard to be as neat and efficient as they could be.I was very apprehensive about one of the windows and so they did that one first and I was so impressed. Thanks for a great crew of professionals.
Keith Millis
Did a nice job installing windows. But they never returned my request to have them do additional work. Very annoying.
Wilma Hopkins
Scott, the district sales manager was very friendly and thorough. He helped us by sharing options of window choices. I hope to work with this company in the near future.
Fred Dorman
Absolutely thrilled with the quality of the windows and the professionalism of the installers. I agonized of price vs. value. Looked at Anderson and Pella 3-4x the price. Very pleased I went with window world.
Brandon Pulven
Paul and his crew were very quick and finished our 2 story house in 1 day! They were kind and considerate of our 2 small children and cleaned up everything! Great service!
Karen Purze
Window World of Joliet was efficient and easy to work with. The entire job was done in one day! I appreciated the color suggestions, too, and ended up with a great match for our building. Thanks!
Andria Martin
The installation team worked well together. They were kind, answered my questions, showed me how to work and clean the windows. They were professional.
John Sullivan
We are very Happy with Window World of Joliet. From start to finish it was a pleasant experience. The installer was great and did a perfect job. I would highly recommend Window World of Joliet
JayBob Red
Our window installer (Brandon?)did an excellent professional job! We got a good price too. Thank you window world.
Sallie Flowers
Salesman was very knowledgeable and the installers was very meticulous and prompt.
Mike Nicholaou
I used this company more than once for the homes I flip. The product is great. The service is excellent. The guys did a great job with the install and cleaned up everything afterwards. Very fair on the price too.
Carol Cullinane
A spring broke and because of Covid 19 Mark was understaffed and it took a little longer to get it replaced but he came through today with flying colors. Thanks Mark. I’ve never had anything but great service and products from this company. I recommend highly.
Connie Lisewski
From sales to installation they were the best reasonable rates the installers were awesome didn't make a mess cleaned up took away old window just awesome I definitely would recommend them
Angelique Kelly
Great windows and sliding glass door. They were quick and efficient to install. Quick to come for a few problems that the wind messes up. Good financing.
Gabriel S
They were great, the crew worked fast and the workmanship was 5 stars! And the price was better than most competitor quotes and the salesman was not pushy and very nice!
Marco A. Bedolla
Great people to do business with. No haggle on the prices. They give you their best price upfront. Everything is very straightforward. Had a great experience.
Mysille Collins
They were very professional, fast and friendly
Canterese Miles
They are a great company to go to for windows and doors. I have gotten both from them and they're people are a great help and very professional.
DOMINIC MONDO
Exceeded my expectations! Everyone was extremely professional and accessible at all times. A wonderful company to do business with.
Fred Becht
The installers did an excellent job. Were courteous and efficient. Will certainly consider Window World if more work needed.
Stephen Sodergren
Great product and excellent installation people. They did an excellent job of installation and cleaned up after the job was finished . Very pleased with their product
Jim Cornfield
They were very professional clean and were in and out very fast. New windows look great and really block the heat.
Sharon Neal
They did an amazing job!! I love my new garage door and window!!!! They are the best for less for sure!!!
Ernie Bruss
Everybody from the person who answers the phone, the salesman the installers went above and beyond to make this a great experience, quick install and they took pride in work they performed, THANKS Window World
Stephanie Pardy
Windows are beautiful and the two guys that came to install were awesome! Would definitely recommend Window World!
Barbara Kirstein
The installer explained everything about the windows.. He was knowledgeable, polite, & worked diligently.
Nick Reiher
They measured twice, installed once and did a very quick professional job.
Irma Mohler
The installer was meticulous and did excellent work. We are very satisfied.
doug mohundro
The workers were on time and did a great job
Marcin Makowski
Best replacement windows in low price. Great service and warranty.
Ashley Currier
Loved the work, installers were fast, efficient and did great work.
Kristen Rivero
Very professional, our house was completed in less than 2 days (over 20 windows).
matt allen
They did a wonderful job and they look great.
Jackie Stein
The windows are perfect. The installer always does a wonderful job. Thank you.
Ian Reece
I had a great experience with sales and the install. Thanks for everything!
Todd Gilbert
Did a fantastic job! And the price was very reasonable for Quality Windows!
Michael Lesniewicz
Gentlemen who came to our home was extremely polite and helpful and on time!!! Took the time to sit with us and go through all our options!
Gary Fuqua
I am extremely impressed. Fair price, fast install, looks great!
karen baker
The total process was great, from going into the showroom to having the installation
Joseph Futterer
Used for other buildings also very professional and dependable. Highly recommend
Haven McGovern
They couldn't help with my problem but they were nice on the phone
Robert Kalnes
Purchased door and had them install it. Happy
Becky Pyszka
No complaints with this company!!! Love my windows and professional employees:)
Bill Borgo
Good pricing, good craftsmanship and show up for appointments as scheduled.
k pearson
Professional, on time, best price I could find. Quality is very good.
janice Rasor
Great job!
Doug Aukland
Great Service. Great Windows. Great Price.
Kathy Tully
They don't give me call backs. I don't understand.
Willie Wilson
They have great deals on Windows
Queen Parker
Used West Chicago site.
This post is in error.
Gail Pike
Very professional
Andrew Bijowski
All good so far.Thank you
Tammy Zelenka
Job well done! Very happy!
David Throne
Very neat and professional.
Beth Arguelles
Loveour windows.
Brandon Schuppe
I truly like this company. Their initial sale's visit was great. We priced out our job with 4 companies and Window World's prices were the best. 3 windows, sliding glass door and a new front entrance door. We were told, during the initial sale's visit, in Oct. of 2021 that the install would be around Feb. or Mar. of 2022. GREAT. March comes around and we get a call that the sliding glass door and windows are in. The front entrance door would "be about 2 more weeks". Not a problem. They came and installed the sliding door and 3 windows. Payment was made. 2 weeks go by, I call and leave a message. No call back. Another week goes by, I call again. They tell me that the door still isn't in and should be coming in soon. OK. 3 weeks later I get a call from them, asking me "since the job is complete we would like to send someone over to take pictures of the front entrance area". This is where things started going bad because the front door hasn't been installed yet. At this point blame started going to the manufacturer. After this, days and weeks went by with numerous messages and no call backs. I FINALLY get a call back from Brian, the owner, on or around the beginning of June. Explaining to me how unexpectable this is and that he is going to contact the manufacturer directly. After another month our front door was scheduled and was installed on July 18, 2022. During that time we had 2 family get together in April, along with our daughter's wedding party at out home in May. The front door would have looked great for these events. The quality of work was great and the door looks awesome. A simple follow up call from Window World apologizing for the screw up would be much appreciated.
Jan. 30, 2023 Update
It's now been 6 months since the front door finally got installed. a $6,000 door was installed and within 6 months my wife is wiping off the door with a wet towel (No Chemicals). She immediately notices that the paint on the trim around the glass is peeling, as she's wiping. I contacted Window World of Joliet and spoke to Ryan. She tells me that we should have received touch up paint when they installed the door. Excuse me? This door has been in maybe 6 months, the paint is peeling and we're supposed to use touch up paint? She then offered to have someone come to the house and take a look at it. Mike shows up about a week later (Jan. 20th), knocks on our door and hands my wife a bag with touch up paint in it. My wife stops him before he had a chance to walk away and was very upset that this was going to be the final result? Instead my wife insisted that updated pictures were taken. He took pictures and told my wife that they would be in contact within a couple of days. Here it is, AGAIN. 10 days later and I had to call them because we haven't heard a word. When I told her that Mike took pictures, she said that she wasn't aware of any additional pictures. This is getting crazy! Now I'm waiting for Ryan to get in touch with Mike and look at the pictures.
David Miller
Very professional! Very clean! The installers took great care of my house, like it was there own! Fantastic install! Everything looks and works as promised!
Lynne Rooney
Not only best price, no pressure or goofy sales pitch. Zach explained and answered questions, also quick response when I phoned with more questions. Bonus... price good for a year. Gave us estimated install time and he was right on point. Installers we're neat, quick & respectful of property... Very professional. We highly recommend Window World of Joliet.
Gabrielle Rabenau
Brian Hall
Brett Carr