Reviews of Coastal Windows & Exteriors. (Window Installation Service) in Boston (Massachusetts).
Coastal Windows & Exteriors
236 Cabot St, Beverly, MA 01915, United States
Description
Information of Coastal Windows & Exteriors, Window installation service in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of Coastal Windows & Exteriors
Caitlin Taber
Coastal just completed my new vinyl siding, new windows and gutter installation and I couldn’t be happier! It looks amazing! Like a whole new house!
Everyone at Coastal made this process so easy for me & my family.
Joe Z came out and gave us our quote, he was great. He answered all my questions and made me feel very at ease. I didn’t feel pressured or like I was wasting his time with my questions.
Waldir and the siding team were amazing. They were so efficient, prompt and super professional and friendly.
Joe T and the window team were equally amazing, installing all 19 of my windows in one day!
Dave B and Ross were super patient answering all my questions and even accommodating some unexpected changes without an issue.
I honestly am so happy with the entire process and couldn’t recommend a better company than Coastal Windows & Exteriors!
Wendell Jones
We had Coastal Windows & Exteriors replace the vinyl siding on our home and they did a fantastic job. Our salesperson (Zach) was extremely professional and answered all our question with no pressure to "make the deal" and he was extremely courteous. The team that came was very professional and their attention to detail was awesome. Anything they were unsure of, they asked about and confirmed what was supposed to be done. Would definitely recommend Coastal Windows & Exteriors!
Donna Johnson
Our sales rep, Phil, came out today and was on time, cheerful and personable, thorough and answered all of our questions. In short, he was very knowledgeable. There was no high-pressure sales, and the experience was in general excellent. We have not yet had the work done but we did except the project quote and will be moving forward with it very soon. We can’t wait to see our new windows and We have not yet had the work done. We cannot wait to see our new windows and front door! Thank you Phil!
Wil Dalphin
ADDENDUM: The siding is done and what a great job! The crew were friendly and professional, got the entire house resided in under a week! When they were finished, there was a slight adjustment we wanted, and they came back and handled it in an afternoon. Fantastic work! We've gotten numerous compliments on how our house looks now.
We were looking to get the siding replaced on our house. We had two companies take a look and both gave about the same estimate, but Coastal went above and beyond to help us make it happen. When we weren't sure how we could afford it, their representatives pointed us toward refinancing, gave us contacts to get it done, and made sure we were okay every step of the way.
But beyond that, they're also just incredibly friendly while still maintaining a great professional attitude. Tim and Terry were our representatives, and they made us feel listened to. They heard what we wanted, and helped us find a way to make it happen. When they left after our first meeting, we actually knew we could get good siding that would protect our home for decades to come and look nice doing it, and we wouldn't be drowning in debt afterward.
Eric Hakanson
I recommend Coastal Windows & Exteriors completely and without reservation. My wife and I worked with Coastal to install HardiePlank lap siding, 6 windows, and 2 doors on our 1936 garrison colonial in Belmont, MA. This was the largest investment we'd ever made in a home. A couple of points stand out to us...
1. The house looks terrific! Since we purchased Hardie, we know that we'll likely never need to reside the house. But if we did, we'd select the same products and installation company.
2. The Coastal team makes this type of project stress free. Sales Rep Dan Gillette was attentive and knowledgable; no boiler-room tactics. Project Manager Dave Barresi was equally thorough and responsive. Fabiano and his crew were terrific. You don't have to watch a crew like that for long to realize that they're professionals who pride themselves in attention to detail, including cleanup!
3. During the course of the project, we found some rot on the house and garage that had to be remediated. We understood the risks going in thanks to their careful explanation. Coastal treated us equitably in what could have been a costly change order. Most of all, the Fabiano and his crew took it all in stride, kept the project on schedule, and the results speak for themselves.
If and when Coastal starts selling garage doors and fences, we will be a repeat customer.
-Eric Hakanson (Belmont, MA)
greg h
I recently had my home stripped and sided by Coastal Windows and Exteriors.
From start to finish, they were great..
The salesman that came to my home was not pushy and answered all of our questions and concerns.
The crew that did the work where great, The job site was cleaned daily .
Overall, the quality, speed and workmanship was A+.
In dealing with the ownership about a material overage, the issue was handled swiftly, politely and to my satisfaction.
I would highly recommend this company to other
arlande st.louis
We got windows and siding installation done our home. Coastal Windows & Exteriors crew was very quick, efficient and professional! The results look amazing! Dealing with different members from the company was a pleasant experience as well. The entire process from the salesperson, office personnel, and installation crew was seamless. If you want great quality, quick installation, and professionalism choose Coastal Windows and Exteriors.
Dan Emack
We met with Mark Marfione at Coastal Windows back in October when we purchased our new home. At the time we were looking at potential cost of replacing windows and also wanted to know the cost of siding due the state of both items when we bought the home. Mark was very friendly and spent the time to go through all options for both projects including showing us a 3d modeling of what the final result would look like. Unfortunately at the time we could only go forward with windows due to overall cost. The process could not have been smoother and the new windows were scheduled and installed (albeit a few months after we met due to the ongoing supply chain challenges). The new windows have made an immediate difference in our energy costs and we couldn't be happier.
But wait...there is more...
After the installation, Mark kept in touch with us and was able to put a new siding offer on the table that was more in line with our budget (with financing) and we ended up agreeing to that project as well. Mark came back to the house and we signed papers and look forward to starting that project in the near future.
Mark was an absolute pleasure to work with and took the time to ensure we were satisfied customers. We feel like we are in good hands with Coastal Windows & Exteriors and Mark is a big part of the reason why. I would recommend them to anyone looking for windows and other exterior work.
Jessica Kittredge
I called and made an appointment with Coastal Windows And Exteriors. They were very pleasant over the phone and easy to work with on timing. Phil was excellent to work with. He showed up on time, even early, and spent lots of time with us discussing all her options and working with us on pricing. I have not had the windows or siding installed as of yet, but once everything is complete, I will add photos to the review along with updated information on the company. So far I am very impressed and really enjoy working with them.
Sarah Emack
I love the professionalism, quality products and service from Coastal Windows. My husband and I have been working with Mark Marfione and he has been wonderful to us! He's been very patient, available, knowledgeable and extremely helpful regarding our window replacement and recent vinyl siding purchase. We couldn't be happier with the windows and I'm very much looking forward to having the siding completed this summer! He has made us feel like family and it takes great people and a great company to accomplish that. We look forward to continuing our relationship with Mark and Coastal Windows for all of our exterior needs in the future.
Taylor Shutt
So far I’ve only requested a quote, but it’s been a top notch experience. Tim and Terry were wonderful to consult with for full window and siding replacement for my home. They took the time to listen to my priorities and concerns, and knew all the right follow up questions to cover things I hadn’t considered. They clearly know all their materials well, which meant they were able to recommend cost effective options for the results I want. They even left me with a few siding samples so I could consider the colors in different lighting.
It was refreshing to feel like they wanted to sell me on their company/employee values rather than any specific product or a bigger price tag. I’m confident that if I do select Coastal Windows & Exteriors for my project, I won’t be disappointed.
Melinda RIEGO DE DIOS
We are in the process of getting estimates for window replacements, and met with Tim & Terry from Coastal Windows. Both were very friendly, knowledgable, thorough with their demo and background of the company. We also enjoyed the stories that Tim shared along the way. We really appreciate that this is a women-owned business, and that the owner, Stephanie is very active in the community. Tim & Terry have provided us with a lot of great info and a reasonable estimate to think over in the coming days. Thank you, Tim & Terry for starting off a gloomy day with an enjoyable meeting. We will be in touch! - Melinda & Kara
Robin Sweet
We have used Coastal to side our house and have just had them quote a new roof. The salesman Patrick is outstanding - very knowledgeable, considerate of our budget, and very responsive to requests for information and updates. Their siding products and crew were outstanding too.
JK R
My sales rep, Sara was on time, knowledgeable and personable. I have a strange situation and Sara was thorough and confirmed with someone that what I wanted could be done. Her proposal was perfect and was completed in short order. Of course, a wrinkle on my end came up and Sara changed the proposal and send along the new one asap. I live in a condo complex so approval is needed before I can proceed. During the waiting period, Sara followed up to see if I needed any additional information. Overall, Sara was amazing, the products quality is great and the experience excellent. I have not yet had the work done but I am looking forward to my new slider! Thank you Sara!
Kathy Davidson
Phil Moore came out today to follow up with a previous quote and was able to find ways to make the project work for our budget. He was professional, on time,and very informed on the product's and the company. Can't wait for the siding to be completed and will be following up with the completed project and the company in a whole. It was a very positive experience. It was nice not to have the pressure sales technique.
Gordon King
Coastal replaced our shingle siding with vinyl siding and we couldn't be more pleased with the outcome. Excellent service, responded to calls and questions we had. Job was done in a very timely manor along with cleanup. Highly recommend Coastal Exterior for your home improvement projects.
Susan Brisson
We had 17 replacement windows put into our old house. The windows arrived on time, and the installation team was careful, thorough and tidy! The installation was more complicated than originally thought, so took longer than we had anticipated, however the end result was worth it. Communication was clear and prompt throughout the process. Highly recommend this company.
Tara Zraunig
I was very pleased with Terry and the other guy ( sorry, forget name). They arrived on time and were very informative about the windows and siding. They also provided financial information so that I could do some research and figure out what would work best. I would definitely recommend for anyone to go through them to learn about their products.
Sameem Siddiqui
I contacted them to replace the siding of my place. The work hasn't started yet but the process thus far has been really great. Flavio came out and talked through all of the different options for siding (in terms of aesthetics, practicality and cost) and what the different financing options were. He was super responsive as we were thinking through our different options and to get the ball rolling once we did decide to go with them.
I'll update the review once the work completes, but have had a great experience so far.
Patty Thibodeau
We replaced all of our windows years ago. We had one fail and it was under warranty so Coastal needed to come out and install the replacement. After some miscommunication, Ross came out and installed the window. He was on time, very professional and very pleasant. He did a great job and we were very appreciative of his work and the fact that he took the packing materials with him.
Andrea Plante
We’re in the beginning stages of replacing siding and windows. We inquired with these folks who promptly returned our call and met with us with a comprehensive set of samples to view. They were friendly, professional, quite knowledgeable and on time! Very impressed with the presentation, and sealed the deal. We are looking forward to working with them on our project!
Roo
My experience with Coastal Windows has been excellent! ⭐️⭐️⭐️ ⭐️⭐️
Terry and Tim from Coastal came to my home, and showed me how their windows are constructed, I could see the quality is exceptional, windows and beautiful new bright white screen door, yes please!
Terry and Tim are smart, professional and fair. 5 Stars Gentlemen!
Elaine Zaino
We had our initial visit with Tim and Terry. To very enjoyable men to talk with ineligible about coastal windows and exteriors products. They listened to our likes our dislikes and what we wanted and needed and never never once pressured us to do anything we didn't want to do. I highly recommend coastal windows and exteriors.
Cynthia Fordham
I worked with Philip Moore to determine whether to replace 5 windows. He was thorough, answered all my questions without hesitation, gave me an excellent price, and offered financing. I am looking forward to having this family owned company replace my drafty windows.
Brian Kwiatek
My wife and I met with several companies to obtain quotes for a vinyl siding job on our home. The curb appeal of our home was not up to the standards of our neighborhood. After meeting with 3 or 4 different companies, we were completely unnerved and ready to throw in the towel. Each company that came out would start with a price that was far above the actual costs of siding a home. We would say no and they would be able to lower the price by thousands of dollars, but only if we would sign a contract right then. In doing this song and dance, these companies wasted far too much of our valuable family time and put undue pressure on us. As anyone who has ever done this type of job knows, it is a large investment that you are making, and the decision should not be rushed or made prior to weighing the pros and cons. We were at our wit’s end and considered putting off the job.
My wife came home one day and told me about a local home improvement company right in our backyard. She had seen an article that celebrated Women in Construction. The article highlighted that this company was woman-owned which my wife loved since she is in trade school to obtain her HIC in carpentry. She had looked at their website and asked me to make an appointment for one last quote. If this one went as all the others had, we would not think about it again till Spring.
With low expectations, my wife and I met with a salesman from Coastal. He was polite and professional and extremely knowledgeable. He had the type of personality where it feels like you have known this person for years despite having just met.
He took pictures and measurements of our home, showed us samples of all the materials, and explained everything we asked thoroughly. He showed us a rendering of what our home would look like with the colors/materials we had chosen by uploading the pictures taken of our home to an app on his iPad. Why every home improvement company does not do this is beyond me!
He was able to do all this without wasting hours of our time and was not at all pushy. My wife and I both find pushy sales tactics to be a turn-off. He provided us with the quote and suggested that we take our time and call him if we had any questions. The quote was substantially cheaper than the competition’s and we did not have to put a single penny down. The full price of the job was to be paid after its completion and only if we were satisfied with the completed job.
I can tell you, no other company does this! We felt very secure in our decision to use Coastal Exteriors for our job.
When the installation began, we were impressed with the work ethic of this crew. They arrived promptly at 8 am daily and were still there working when I would get home from my office in the evenings, leaving most nights at about 6 pm. The crew was tidy, and professional. One of the owners walked the property with me, on more than one occasion, as we discussed the best scenarios to deal with aspects of the job. We felt entirely comfortable throughout the process. We had a horrible experience in the past, (with a certain home improvement company that will remain nameless), so this was very important to us. The crew completed the job in less than the allotted timeline and the owner came and walked the property with me again to make sure that we were satisfied with the job.
We will recommend this company to everyone we can in the future. From the friendly and knowledgeable sales staff to the talented and driven installation crew and everyone in between, Coastal Windows & Exteriors is a Top-Notch Home Improvement Company. As professional speaker, Bob Hooey once said,
“If you are not taking care of your customer, your competitor will.”
My one regret is that we did not discover them soon enough to have done my entire window job through Coastal Windows & Exteriors as well. I can honestly say that I will be using this company for more home improvements in the future.
Thank you Coastal for understanding that the best advertising is done by a satisfied customer!
Appreciatively,
Your Neighbors The Kwiateks'
Dan Murphy
I had a sales rep named Cody come by and give me a quote for windows. I haven’t made my decision yet but he was very professional and knowledgeable which is a breath of fresh air when shopping for home improvement. Would recommend
Frankie Hexagon
It was a good job. They listened and made sure every question was taken care of to our satisfaction. We had a contact for our roof and windows, and their overall delivery was fantastic. I would recommend them. Anytime.
Michael G
We had the pleasure of having Coastal Windows & Exteriors install vinyl siding and replace two windows. We got to meet with David himself to go over everything, was able to answer all of our questions. Working with Stephanie to set up the schedule for everything was a breeze, she was super responsive and even when we ordered custom shutters that took a little longer to get from the manufacturer; she still made sure to reach out with updates along the way. Now that everything is installed and complete we can't thank Waldir and his team enough, they were all very professional, cleaned up after themselves and left our house looking amazing. 10/10 would recommend or use again.
Gillach Marketing
I’m a realtor who deals with home construction and maintenance vendors all the time and overall experience is what your expect - not great. So I didn’t expect at all what I have seen thus far with the folks at Coastal Windows. I texted a general inquiry on a Saturday afternoon and within an hour had a response both from the owner and the weekend intake staff - really? Both ensure they do full on new constitution window installation rather than your typical replacement window, and took the time to confirm an on-site appt for 2 days later. Terry and Tim showed up on time, efficiently took measurements and took all the time we needed to discuss options for this historic home. They said to expect an estimate In a couple days - and followed through. If their pricing and delivery timeframe is anywhere as great as their customer service, product knowledge and overall professional they have my business w/I question. I was just super impressed with the responsively and communication of theses folks, attributes that don’t represent the norm in this business from my clients’ and my experience.
5 star rating so far!!!
Cyndi Hayes
We have been doing business with Coastal Windows for years and have always been pleased. They were in yesterday to replace a window and everthing was complete within 1/2 an hour. He even washed the window!
Ross is always.proffesional and polite and we couldn't be happier that we went with this company for our windows and our roof.
Ashley Esss
Patrick was very informative with his presentation. Liked the product and options I had to choose from. Did not feel pressured into buying on the spot. Very professional and would recommend them to anyone siding and windows.
Liz Maloney
Tim and Terry came to my house to provide an estimate for me. They were both incredibly charming and knowledgeable, and explained everything in great detail as I am a first-time homeowner and window installation is a new process for me.
Patrick Ma
Great customer service. Knowledgeable sales (Cody) and measurement team. From the first minute felt confident that they knew what they were doing and what to expect. 5 windows no problem
James Bourgeois
Just had Phil over for an estimate on window replacements. He was very knowledgeable and enthusiastic. He was able to answer all my questions. Very pleasant guy!
Cynthia Ruscitti
Great experience. Quality doors and professional excellent work. Very happy and highly recommended! I can’t say enough positive things about Andy and his crew-friendly, on time and above all fantastic work
Theresa Fisher
Worked with Phil on window consultation. Love the product they offer, looking forward to our new windows and their efficiency. He was excellent with our dog too. :-)
Edith Davis
I'm a retired and disabled vet and called about my windows and roof with major water issues. I've struggled to get anyone to help me and point me in right direction. Phil was so helpful and climbed in the attic and discovered mold and rot issues I can now bring to my HOA. He also spoke with my friends who tend to help me with decisions. It's been difficult and Phil showed empathy to my situation.
Jenny Sowyrda
Terry and Tim were excellent in explaining the process of selecting windows, working with me to find an option within my budget, and a delight to chat with! Can’t wait for my new windows!
monique dutchsousa
Jim was professional, informative a d helped me with my questions regarding my renovation project. I look forward to working with Coastal.
linda McGrath
Two great salesmen, explained in detail what I needed and why. They also discussed pricing and payment options . I was very happy with them.
Amber Kulis
We purchased our house last year newly renovated. Unfortunately, they did not upgrade the door. We had probably the worst, builder grade door you can imagine. You could see the light coming in around the frame, the door would be hot or cold to the touch and it did not shut properly. To top it off, it had no dead bolt!
My husband and I were very impressed with the entire process of Coastal Windows & Exteriors. We met at our home with Donna, who helped us choose the right door for our space. Once the door was installed it looked exactly as described, if not better.
The installer, Mike, did a fantastic job. You can definitely tell that this door was not purchased at Home Depot or Lowes, and was installed by a professional.
The door shuts tightly, has an amazing color and comes with a lifetime guarantee.
The service of Coastal Windows is definitely worth the price and I would recommend them to anyone!
Brian B
Used Coastal Windows to replace a leaky sliding door with a brand new one, very glad I went with them, great install team, quality product
Ben Spellman
What do you do when you need new windows, siding, and doors? You call Coastal Windows of course! When my wife and I moved into our house we knew at some point this would all need to be done. The doors were so poorly sealed you could see light all around the edges. On windy days our old windows sounded like a death metal drummer practicing his double bass and there was enough draft to fly a kite. Our shake siding was starting to break and the paint was peeling.
So we had a few choices, either be 'that' house in our pretty nice neighborhood or fix up the place. Now parking a bunch of rusty 1980's camaro's on the front lawn with no wheels and resting on cinder blocks next to a few weather beaten torn up tarps flapping in the wind would have completed our look but I had no desire to grow a mullet and I don't think Larry the Cable guy is funny so we went the opposite way.
We reached out to Coastal Windows and they sent forth Esther to tell us all about all the cool things we needed to do just in case MTV Cribs ever came back on the air. Esther gave us tons of options and helped us all along the way. We were explained and shown the differences in windows, sidings, and doors and learned a lot along the way. For siding we went with a shake design that looks about as real as you can get. With the windows we went with some filled with Krypton gas, Esther says this is the best for insulation but I did it because I really don't trust Superman, and we capped it off with a sweet new front door, back door, and rear storm door into the mud room.
When Coastal Windows got going with construction they were quick and efficient, from stripping the house to getting everything new on it took about a week. Coastal Windows never left us with any holes overnight, if a window was removed it was immediately replaced and the same with the doors. Their contractors also measured multiple times before ordering anything so there were no wrong sizes or delays.
The best part is everything carries a life guarantee. Now I have to start eating more vegetables and actually using the treadmill that holds my laundry so I can really take advantage of this! If you're thinking about going somewhere besides Coastal Windows just remember this little piece of advice...don't.
Hannah Guskie
Tim and Terry were excellent to work with, very informative but not pushy at all, answering all our questions patiently and helpfully. On time and professional, great experience from start to finish!
Stephanie Gomez
Jim was amazing! He arrived early and eager for our quote appointment. We didn’t think we could afford good quality windows and professional service, and Jim provided alternative design options that gave us exactly what we needed. He’s thorough and takes the time to explain to you what things cost, why and how you can save. He had actual sample windows to show us which was incredibly helpful to visualize the look and quality of what the finished work might be. We look forward to working with them and hope to post a review of the finished work soon!
EchoGecko T
In November Jim Faro helped me get a new roof on the house. He was very professional and always answered my questions. The roofers were great. I have a small roof so it was done in a day including clean up. My roof looks amazing. I was so thrilled with the quality of work I chose Coastal Windows to do my siding. Again Jim helped me through the process, showed my all the parts and pieces that would be involved in residing the house, and even helped me with the loan application. He made sure I understood everything before I signed any of the paperwork. 10/10 I recommend Coastal Windows.
Charles Basler
We have been a customer of Coastal Windows and Exteriors for many years. Their products and services are outstanding! The windows, roof, and door installed at our home improved our energy savings and comfort, as well as dramatically dressed up the exterior curb appeal. In addition, their employees are knowledgeable, professional, and pleasant to be around. However, what makes this company different is how they respond when things do not go as planned. Every project has hiccups and Coastal responds better to these unexpected problems than most. Coastal has always made it right in the end! We appreciate the owners' strong belief in completing each project to our satisfaction and providing honest service long after the installation. We highly recommend Coastal Windows and Exteriors and their products.
Paul Rabin
After securing a number of quotes, we had Coastal install vinyl siding on our house. Mark led us through the process and installed confidence in the company, the quality of the products used, and the process. He was patient, professional, and responsive without a hard sell approach, which was much appreciated.
We are very pleased with the result, and our interaction with everyone from Coastal has been very positive. The installation crew is extremely hard working, quick, and professional. The problem-solving attitude of the staff reflects well on the company.
Ed Tallent
This was a good company to work with for my single window and 3 panel patio slider. They gave a realistic estimate on delivery and met that goal. They were responsive to my queries during the process, too. The workers arrived on time, worked non-stop, finished the work within the estimated time, were respectful of our space, cleaned up after their work, and when done reviewed with us pertinent information on the window and slider. It's all good!
Jennifer Yurovich
Met with James Faro at our house to look into a new roof and was blown away by him as a sales person. He was knowledgeable, professional and incredibly friendly. We met with another company to redo our roof and after meeting with Jim from coastal windows and exteriors we could never go with anyone else. Bravo to this company for hiring the right people for the job!
Amy Feinman
We have had a great experience working with Tim & Terry at Coastal Windows and Exteriors on our potential siding project. We recently purchased a cape-style home and have been exploring replacing our current weathered red cedar shingle siding with a fiber cement product. Tim & Terry came to our house twice to walk us through our options and show us samples. They have been extremely patient with us as we worked through our own decision-making process -- we never felt rushed or pushed to make a decision (as so often is the case). Tim and Terry also went above and beyond to provide guidance and offer creative solutions in light of our budget and style preferences -- making sure that we were fully informed about all of our options every step of the way. While we are currently finalizing a few renovation details before proceeding with siding, we could not say enough good things about the customer service we have received thus far from Tim and Terry at Coastal Windows & Exteriors. Thanks, Tim and Terry!
Robert Brousseau
After noticing some impressive exterior improvements on a friends house, I reached out and was referred to Coastal Windows & Exteriors. I was able to schedule a home estimate the next day with Tim and Terry. Tim and Terry were on time, knowledgeable, and accommodating. They have been very helpful and responsive to our requests, including immediately working with us on some changes after the initial estimate.
We are looking forward to seeing the finished product and will update here once the project is complete.
Caroline Nicole Amisson
We have loved working with Jim getting our project planned and ready to go. Jim was very flexible and accommodating with setting meetings, open to all our questions and ideas, and full of great advice. We really felt like Jim was working to get us the best products and the best price. Thank you!!
L Erhard
Great experience working with Jim Faro. Jim worked to help educate my wife and I on the various siding options so we could make a confident decision in what we wanted to do. We really appreciate his help and that of the team at coastal. We highly recommend their services.
Robert Cloutman
Our experience with Coastal W & E has been wonderful! From the time my wife made the contact phone call- a live, professional, pleasant, person answered the call and set up an appointment for the very next day, to meeting Tim and Terry. Tim and Terry measured our home for siding and discussed our options, the process, and pricing. They explained everything completely and answered all our questions. They made it so easy! We also decided to update two windows. We met Joe when he came to measure the windows to ensure a smooth installation. He was a very nice gentleman and we feel confident we have chosen the perfect company to address our home's siding needs!
Aaryn Manning
Tim and Terry visited us to give a quote on two exterior doors. They arrived on time and were incredibly helpful! At the end of their visit I had a good understanding of the company, the service I would receive as a customer, the product and the price. They were efficient and knowledgeable. I’d highly recommend Coastal Windows & Exteriors to anyone in the surrounding area.
Susan Grissinger
I received a presentation and proposal by Terry and Tim to replace some windows in my home. Both Terry and Tim were very professional and pleasant to deal with. They provided excellent information on the products they use and the process to replace the windows.
T C
We had our siding replaced by Coastal Windows & Exteriors and we love it. The quality of their job and the quick turnaround was great. Their workmanship has already been put to the test during our last winter storm , and the 70 mph wind gusts were no match for our new siding. We'd definitely hire them again for any future jobs that we might need in the future.
Lisa Pelonzi
Years ago, Stephanie the owner of coastal windows and I were in a BNI networking group together. So when I started to inquire about windows I knew Coastal would be a good start. Met with Ross from Coastal Windows for a quote. Ross was on time, professional, not pushy, knowledgeable and he has a great presence overall. He believes in the quality of his product and has samples to show me. Great experience!
Jason Jemiolo
This is a review of the salesmen as the work is not scheduled yet. Tim and Terry arrived on time and were very informative and friendly. The whole process of picking out the doors and windows was very easy and quick. We are looking forward to getting the project started.
Dr. Scott Rosner
While we are awaiting financing for any projects, I cannot say enough good things about Patrick. Patrick was on time, actually early to hover my property so we didn’t have to sit idly by. Very knowledgeable on the products and was able to quote the same day. We are still in the early stages of decision marking, but a strong possibility.
Nick Pagliaro
Patrick is very knowledgeable about his products. Not in the market for anything at the moment but will refer people to him and Coastal Windows and Exteriors. Will be my 1st call when I’m a home owner.
Karen Duplessis
We just had a great presentation with Terry and his partner. They were knowledgeable and very professional. We feel confident in their ability to accurately quote and do a great job!
gourab chatterjee
Had a very nice experience with Flavio and team. They were very professional and took the time to discuss the full project in detail with me. Will definitely use their service again.
Maria Stacy
Phil was absolutely terrific in answering all of our questions and providing us with information we didn’t even know to ask. We developed a trusting relationship immediately and are so excited for our project!!
Mandi French
Tim and Terry were fabulous, very knowledgeable, personable and professional. They were referred to me from a friend who recently had Coastal do work on her home in Danvers and she was happy with their work.
Jocelyne Colpitts
I had my back door replaced by Coastal Widows & Exteriors and they did a great job! I recently met with Esther and Olivia so that we can replace our front door. Can't wait!! Such a great experience working with this company.
Tracy Karavetsos
We called Coastal Windows & Exteriors to replace the siding and some windows on our house. Tim and Terry were here on time and prepared. They went over all the options and explained every detail. They are knowledgeable, patient and easy to talk to. Tim and Terry are a great representation of the company. We are waiting for the install and I'm sure that will go just as smoothly as the consultation did. I can't wait for our new look!
Kevin Palmerino
We recently met with Tim and Terry of Coastal Windows and Exteriors about replacing some windows and siding our two family home. They were both very friendly and accommodating of our time. They went through all the details of the project and what to expect. We had some particular requests for the look of the overall project and they answered all our questions. They were professional and knowledgable and because of their service, we went ahead with the project. We look forward to having our siding and windows completed soon. Thank you!
James Botsolis
My wife and I contacted Coastal Windows to talk about siding our house and replace one window at our home and a large 3 bay window at my mother's home. Tim and Terry showed up on a Saturday and were both extremely knowledgeable, friendly and kind. They stayed for as long as we wanted to answer all of our questions. They were the first company that I ever hired on a first impression and how courteous they were. The house looks fantastic. Everyone that I know including neighbors and friends have commented on how great the house looks. One neighbor even thanked me for increasing his property value because of how the house looks. A 2 week job turned into 5 days. My wife could not believe how hard the installers worked and quickly they finished the job. I would definitely recommend Coastal Windows & Doors.
Jim Botsolis
Mike Sargent (All About Flooring, NH)
Terry O'Connor and Tim Allcott have been great to work with. They came up from Mass to Derry, NH to meet with us and were very thorough in providing us with lots of options on siding and the associated prices on the spot. We have emailed them with a few changes and they respond right away. We are due to have our siding installed in about a week and I suspect with all the positive feedback we have seen online, and our interaction so far, that we will continue to be impressed with the company overall. We look forward to our house transformation and will complete the review when the job is done .
Deborah Wry Morel
After requesting a window replacement quote online, I was called within the same day to schedule an appointment for a quote within the same week. Very responsive and quick! The two people who came to prepare the quote were able to show me samples, discuss materials, and provide the quote that same very day. I really appreciated the speed and efficiency. I am still seeking other quotes so I can’t judge any work at this time.
Jessica Mosley Johnson
This review is only for the sales part of the process since the windows haven't been installed yet. Jim Faro came out in mid-October to give us an estimate on replacing some of our windows and was wonderful. He was patient, kind, professional, explained everything in detail, and answered all of our questions. He wasn't pushy at all and even offered us alternatives to try to save us some money if we wanted, though we didn't go with his suggestions. Their price was similar to others and around what we expected it to be.
We're still waiting for the windows to be installed so can't comment on the product itself or quality of labor/install. Estimated start date had been end of Dec. We will update once complete.
House Saiauski Saves
Excellent experience from start to finish. Initial meeting went great and was informative of what to expect. Installation likewise was excellent. The old roof had more damage than first suspected but was still taken care of within a day. Everyone was professional and great to work with on this project. Will definitely use again for future projects.
Yanina Sapozhnikova
Jim was absolutely incredible, he brought sample window and showed us all possibilities. He explains very well and gives all possible discounts,now we are waiting for critical measurement appointment. Hope,it will be very good experience with Coastal windows company.
Joshua Cocaine
Had a great experience with Jim
Faro stopping by to discuss potential options at my home. I have had a draft problem with most of my windows, Jim confirmed the issue. Also had a larger insulation issue he was able to identify and get me in touch with the proper people. That work took priority, but I know who I will be going to when I can have the window work done. Nothing but professional, highly recommended!
David Broberg
Coastal Windows is hands down the most courteous, professional, and attentive business we have worked with since we bought our fixer upper. Our initial home visit by Tim & Terry told us everything we had to know about whether or not Coastal Windows was the right choice. They were right on time, knowledgeable, and genuinely excited for the work we were planning on doing together. They have kept great contact with us since, even sending us a personalized handwritten Christmas card. That was awesome! I cannot wait to see their good work come to fruition when the windows get installed.
Jason Morley
Mark came to my house and was great!!! He was on time and very professional. He was very helpful with explaining which type of window which would work best for my home. I would definitely recommend him for anyone looking for a home improvement project.
Georges-Ronald Chavannes
We needed a quote for our basement windows, our roof and sidings and with our busy schedule my wife and I we had to fit multiple contractors in a short time to see our porch, our siding and our windows. William impressed us with his professionalism, he went above and beyond giving us all his input, doing his presentation, showing us all the products. I will certainly be doing business with him.
Jeffery DiNardo
Cooper was our point of contact, his service was superb coupled with his knowledge of the high quality materials and manufacturing processes made the decision easy to move forward with a full house window replacement.
Update, windows were installed and looked amazing! Joe and the team did a great job, thank you!
jeff scionti
Just met with Jim Faro from Coastal Windows & Exteriors. Jim was very professional and informative. No high pressure sales tactics and provided great insight and alternatives to what I was looking for. Will definitely recommend.
Dana Martin-Etherington
The team at Coastal Windows & Exteriors responded quickly over the weekend when we had a problem with our roof. They were easy to communicate with and fit us into their schedule ASAP! I am super happy with our experience and the quality of their work.
David Freeman
This rating is up through the sales process as the work has not been initiated yet. I will revisit the review when the job is complete.
We are embarking on a large project with Coastal to put up Hardie Board on our home and to replace all trim, soffit, etc. The siding requires specialized expertise and knowledge. Jim Faro is the product specialist we worked with and he brought great experience to the planning. I am confident that he gave great advice and that we are set up for a successful project.
websterian sitecore
We have been working on selecting new windows with Jim Faro from Coastal for a number of weeks now and have decided to move forward with the installation of 23 new windows. Jim is very professional and knowledgeable about his products. He also doesn't mind cracking a few jokes every now and then too which is always good. Had a great experience with Jim and Coastal so far and would recommend you give them a call.
My Tan
While waiting for our Windows to be installed. So far we were very happy with the salesman’s Cooper Knights. He was a knowledgeable sales person, professional, punctual and responsive. He was very patient and nice to explain or answer all my questions. We are looking forward to see our new Windows soon.
Ryland Kenney
Tim and Terry were very professional and not pushy on purchase. Great sales duo!
Gail Rosenberg
I haven't yet had the installation of my new siding and windows, but I've had the most wonderful experience with Coastal's courteous staff so far. Tim Alcott came to my house on three different occasions to talk to me about their products and services, and was friendly, knowledgeable and responsive. I really felt like he wanted to make sure I got exactly what I wanted. (The follow up thank you note via snail mail was a special touch!) Tim was a great introduction to this company - looking forward to my finished product soon!
Margo Healy
My trailer is too old for windows 1972
Jackie's an Angel in your company! She truly cared. Gentle. Beyond... professional. We need more Jackie's in the world. What a treasure you have, in Jackie being a first contact to your company.🪟 …
Ben Gamer
Tim Allcott and Terry from the sales team were awesome to work with! Super responsive, very knowledgeable, and professional to work with. The professional modelling tool to showcase exact specs was outstanding, and the sales team was top notch.
Corona Pritchard
I can only speak (so far) to the sales experience, which was positive and low pressure. We worked with Terrance and Tim, who were very easy to work with, knew everything about their products and weren't trying to oversell or upsell us on stuff we didn't need. We ordered the windows and are just looking forward install now!
Kristen Thiebault
I reached out to Costal Window and Exterior for a roof replacement. I had an appointment with Jim Faro the next day. Very professional, took measurements and showed me every layer of new product that would be going on my roof once they stripped the old shingles and such off. All in the same visit. I was given two quotes for my roof as I was unsure how big a project I wanted to make it. Jim worked with me to make sure I got what I wanted is working with me still to make sure my new roof goes on ASAP and I have some pretty bad damage from recent storms. I highly recommend Jim and Coastal Windows, I will be returning when its time to do siding!
Jaimie Hyde
We worked with Jim Faro. Jim was really helpful and didn't pressure us. His goal was to make sure we knew what options were available to us and we were confident in our decisions. If you have the chance to work with Jim, you will be in good hands with a good company behind him.
Jen B.
While I'm waiting to have the windows installed, so far, the sales experience has been great. Dan knew everything about their windows, and didn't try to pressure me to get unnecessary upgrades. He answered my long list of questions that I sent him over several days. He responded quickly and thoroughly. I'm looking forward to the new windows!
Jon Stanton
Although I have decided to postpone my project, I had a great experience with Coastal. Tim and Terry were thorough in their explanations of the available products and answered all my questions. Quotes for the proposed work were provided quickly and accurately.
Hazel Hernandez
Phil was thorough and addressed all and any concerns that I had about the project that I will be doing on my home.
Mark Duffy
Jim was very knowledgeable in his craft and gave plenty of the options the company has to offer. True professional
Hillary Benson
Coastal replaced my sliding glass door in 2019. Ross cheerfully came out and replaced a couple of parts today, 6/15/22, making the non-functional screen
work properly again, no charge. I am very happy with his prompt resolution to my problem; should have called them sooner!
Casey Rainey
Michael was very professional, courteous and listened to what I wanted. When I receive the quote I will then make a decision whether I get the door installed or not. If everyone is as nice as Michael, it would be great.
P Majocha
Tim and Terry came to our home and explained in detail the windows we were interested in purchasing. They went over company information, how the product is manufactured and the way it will be installed. They were punctual and professional - as well as funny. They were very easy to work with. We look forward to working with Coastal.
shawn day
Professional, timely, and quality is how I'd describe my window repair/install work completed by coastal. Every step of the process was communicated well and the job was done in a day. There was some rot that had us thinking the worst but the installers at coastal cleaned it right out and made the house look immensely better with the updated vinyl trim. We highly recommend this excellent, reliable, local company!
Tiffany L
We love our new windows! We were very happy with all aspects of the process and with every member of the staff at Coastal Windows. The staff were knowledgeable, courteous, and responsive. The installers followed the social distancing safety guidelines, worked efficiently, and showed pride in their work. The new windows for our kitchen are beautiful and completely open up the room. We would highly recommend Coastal Windows!
Jim and Janice Osgood
Installed 2 doors (front and back). Excellent job and very professional. Would definitely use again if I need anything.
Keleigh Quinn
We had a great experience with Coastal. We had 4 new windows installed by them and they were extremely easy to work with from start to finish. The guys who came to do the installation were quick, but did a fantastic job. The windows are a huge improvement! I think their prices are higher than some, but the windows themselves are great and the customer service left me feeling like I was in good hands. I feel as if I got good value for my money overall.
Bill “Mugwump” Aldson
I have ordered from Coastal Windows before. While the product and installation were all great the delivery was AWFUL. In fairness, though, that might have been OK now because COVID has ruined worldwide shipping; however, the same mix-up occurred the last time. The company apologized as it had to re-order the correct windows.
On the BRIGHT side the windows are greater. They deaden outside noise. They insulate better than my previous 25 year old Andersen windows. I did look at Pella but I didn't like its pricing for wood trim.
Life is all about compromises, dooohhh.
Greg Campese
We had all the windows in our condo replaced by coastal. They did a good job with installation and cleanup. The windows that got delivered by the manufacturer where not exactly what we order but coastal worked with us and made it right. They also came back to repair something that we weren't happy with and that also went well. Subsequently they contacted us to inquire if all was satisfactory and to inform us that we can call anytime if something comes up. Their whole staff is very friendly and accommodating . We would highly recommend coastal for all your window needs. They're fair priced, friendly, and very accommodating. They kept us informed throughout the whole process from order to installation and after. Good people good work and fair price. What more could you ask for? Thanks
Diane Somers
My windows are not installed as of yet, but my experience with both Terry O'Connor and Tim Alcott were great. Both were professional, friendly and very knowledgeable. Also, both were very clear in explaining the process, cost, window warranties and timeline. I'm very happy with my purchase and I can't wait to see my new windows!!!!.
Claire Hounslow
Our roof had been leaking for the past year whenever it rained. Coastal came and put in a brand new roof within a week of signing the contract. Mark was awesome. He helped us every step of the way. I would definitely reccomend this company.
Ann Pierce
It was a pleasure to meet and do business with Jim Faro for our front door installation. Highly recommend!
Lindsay De Santis
Tim and Terry were an amazing team. They came out and gave us a wonderful overview of the siding products and answered all of our questions. They were patient and attentive in their follow through as well. Looking forward to working with them to give our old antique home a face lift!
Erli Ametaj
Tim & Terry were very prompt and professional. They provided us with a wide variety of options and were very knowledgeable.
Joy Lander
I had two custom replacement windows installed last year from Coastal Windows and had a very positive experience with everyone involved. They are beautiful and have kept the architectural integrity of the house intact. The installation was pretty quick and the installer consulted with me when an unexpected snag popped up to my complete satisfaction.
I also recently had two steel replacement doors installed from them and loved the beautiful paneling and attention to detail. The installers were very professional, showed up on time and explained the process thoroughly. They were quick to resolve any issues along the way, left the area in clean and proper order and made sure I was satisfied before leaving.
My sales people have very accommodating throughout the entire process. They were helpful in making recommendations that suited my needs and were always prompt to find answers and solutions. Not one of the salespersons used any pressure which I really appreciated as it would be a deal breaker for me. . Coastal Windows is a bit pricey but I have come to rely on them due to the quality of their work.
I would highly recommend them to anyone looking for exterior remodeling as I am once again having them vinyl side my house with complete confidence.
Jennifer Hill
Tim and terry were on time, thorough with their gathering of info for their estimate of the work I want done, and a pleasure to talk to. If you are thinking about siding, I would highly recommend you contact them to give you a quote.
Jannell Foster
Great company who really take care of their clients. Jim Faro was respectful during his time in our home. We are excited to get our window installation started!
Connie Paullis
From the moment we met Tim and Terry we knew this is the kind of company we wanted to work with. They came to our home to help us make a decision on a new roof. They were very knowledgeable and I might add very funny. We have signed with CWE and ar waiting for our new roof to be be put on. Thank you again Tim and Terry for making it so easy :)
Courtney Gagnon
was looking for quotes on siding for my home. called numerous company's with no call backs. I came across Coastal Windows & Exteriors advertiment on Facebook. Took a look on their website and read some reviews about this company. I got in touch with their online personal on a Sunday. Then got a call on Tueaday to have someone come out and take pictures and measurements. The same day Tim & Terry came out with an estimate for the siding. They were both very professional and friendly. I was very appreciative of them coming out and giving me an eatimate. I HIGHLY recommend Coastal Windows & Exteriors!
meredith baker
On time and knowledgeable for our estimate meeting. Not sure if we will go forward, but definitely appreciated the knowledge and preparedness.
Nathan Holland
Got an estimate very quickly. Sales worked with me quickly to provide alternatives and answer questions.
Pamela Hodgkins
What an amazing team! I didn’t move forward with the project due to some personal reasons but I will be calling them as soon as I am ready to move forward on the job. Great follow up and follow through with creative financing options. Highly recommend!
Michele
From the Jim Faro’s sales presentation to the window installation by Joe and everyone in between this was a positive experience. Their customer service is outstanding and will recommend Coastal to my friends and family. Great job, thank you.
Tom Monks
We received three bids for replacing the siding on our house. We chose Coastal not only for their competitive price but were impressed by the experience and knowledge of representatives Terry O'Connor and Tim Allcott. As the project is still underway, we look forward to working with Terry and Tim and the crew at Coastal. Can't wait to see our 100 yr old house become new again!
Shawn Pelletier
Great experience from start to finish . Removed our old bay window and installed a new one. The crew was on time and professional. No mess left behind. Highly recommend
Monica Baker
The 2 gentleman that came to my home were great. Nice conversation. I didn’t feel pressured to sign right away. I didn’t use this company only because we couldn’t afford the amount quoted at this time.
Rob Meuse
This is a company that definitely cares about their customers.
Our salesman was very professional, friendly and informative with all options available and worked with us to try to get the job done within our timeframe which was a huge help.
Having worked for a local business that survived on its quality of customer service, I highly recommend Coastal.
Jon Mazanec
This is our 2nd time working with Coastal Windows, and each experience has been an absolute pleasure. The professional staff comes to the house and listens to our needs and provides helpful suggestions. Even the installer who comes out and does the final measurement is super. Very courteous and the quality of the product is excellent. It helps that their pricing is very competitive, and if we have future needs to improve our home Coastal Windows & Exteriors will be our first call.
Caitlin Addonizio
Tim and Terry were PHENOMENAL! They are both quite courteous, personable, and thorough. They are also knowledgeable and professional. I appreciate their time and sense of humor as well.
Emily Gaffney
I had a great experience with Zach Barry and David Vanderbilt at Coastal. As a Realtor, I always appreciate high quality service providers. My client needed to have some bricks "anchored" on their home and it was recommended the owners put siding over these bricks. I'm not sure how I got their name, but Coastal was the only siding company who would do this job, as they'd done it successfully before. They did an amazing job! Delivery, scheduling, installation, clean up... all of it was great. Zach was conscientious about keeping me informed of any changes. He was professional, knowledgeable, and pleasant to work with. David followed up as well, and I felt like I had a team behind me. Would definitely recommend them again!
Mark Suscovich
Terry O'Connor and Tim Allcott were great. They were very thorough in explaining the process, cost, construction, and final look. They were very responsive throughout the process following up with me regularly to make sure everything was going according to plan and that I was happy with my purchase. I would definitely use Coastal Windows and Exterior again.
Danielle Mullin
We met with Emily after scheduling an appointment to discuss replacing some windows & updating our old rotted exterior with vinyl siding. Emily arrived on time, was courteous (wore a mask & asked if she needed to remove her shoes-especially because it was rainy and muddy outside). She answered EVERY single question we asked (and there were a lot). She was patient, thorough, informative and very professional. The products they offer are by far the best and worth the investment to make our house stand the test of time. I highly recommend Coastal Windows & Exteriors for their attentive service, quality of product and professional team. Thank you Emily for all your patience and thorough exploration of options to make the right choice on materials!
Tim Spittle
The sales process was like taking a class in window technology. We felt very reassured that we were making the right choice for our house and that the price was right for the quality. The only issue we had was scheduling the install (twice delayed, once unavoidable) which made the process slightly more difficult but even then their back office was communicative throughout and made a concerted effort to get it right following the mix-up. The install took less than a full day (for 6 windows) and the technicians were spotlessly clean and did a great job. We are super happy with our new windows: after living on a busy street in the city for 7 years, the peace and quiet these windows provide has made an enormous difference in our home. Very happy with the product and service provided and rest assured with the lifetime guarantee that we will remain satisfied.
A Google User
I've contacted Coastal twice for help with my house and both times they were extremely honest, helpful and responsive! The first time was to get an estimate for siding and to replace a window. I was told that I didn't actually need siding (yet) and the window that was broken should actually be under manufacturers warantee and the sash could be replaced for free! (This was after being told by another person that I needed to replace my siding asap and the window would only cost an additional $600!) Based on the trust they built the first time, I called them again for porch windows (which most certainly need replacing!). Tim A. and Terry O. came out and both were just as fantastic as the first person! They explained everything, provided a lot of info I hadn't known, gave a very fair price and were incredibly responsive through the whole process! 5 out of 5 would use them again!
Stefan Zukowski
In the service industry myself, Coastal Windows and Exteriors has provided us with a good experience. We are engaged to replace the roof, install vinyl siding, and replace a bay window. Lauren is very knowledgeable about the products, easy to work with, and accommodating. We had our roof replaced this past week and the crew was thorough and efficient. Based on our experience so far, we would recommend Coastal Windows and Exteriors to anyone looking to improve their home.
Lauren Crawford
It was a pleasure to work with Dan and his team. Very professional, great communicators, they stick to their quote and they get the job done within the timeframe they tell you. I would definitely recommend them to anyone who is looking.
Kate O’Connor
Terry and Tim are professional, patient, responsive and very pleasant to deal with! Would recommend highly!
raney tromblee
We hired Coastal Windows @ Exteriors off from their Facebook ad. We had a house we were remodeling and our timeline had run out to to do all the work. They stepped in and provided accurate measurements and descriptions of the work and set a timeline that was reasonable for the work to be completed. We had a couple of hiccups when our first choice of siding became unavailable and then the same thing happened with the second choice. The factories closed down due to COVID issues. Coastal Windows & Exteriors stepped right up, found a new and better product and finished the work on-time and on budget. We would recommend you call them first for your next project!
Sal Di Stefano
Thank you to David who came out when a window blew in after a storm in my son's room. He fixed it free of charge, even though that particular window was installed by a company no longer in business. He will always have my business.
Julie Smith
Came out for a window replacement quote- they were professional, on time & very responsive! Looking forward to next steps!
Mark Schottmiller
After putting off window replacement for years, I found these guys online. The friendly professional sales rep came to my house, showing me all my options with full specs. The precision construction & high-tech materials used let me know these were the best quality windows I've seen. I chose triple-pane, argon-krypton gas-filled, with a UV-tint. The quote was very reasonable. I didn't need to look any further. The 3 installers came out on time, courteous, respectful, very competent experienced professionals. They were very accommodating to my needs. In 1 full day, they installed 13 double-hung windows, each one custom made with precision and a nice snug fit, without disturbing the interior trim. After every window was installed, they cleaned the area and vacuumed well. Every window was installed beautifully, better than I could have imagined. I was shown the proper closure of the sashes for best seal, and the beautifully engineered twin locks, effortless tilt-to-clean operation. I am so glad I got the UV tint since I get migraines from UV glare. It also keeps the house cooler in summer. The house is much tighter, even on gusty days, these windows are solid. In the 3-yrs I've had these, no problems whatsoever. I would hire Coastal again without hesitation. Great people, Highly recommended.
Donna Thompson
I used Coastal Windows & Exteriors to put new siding on my house and install a new front door. Emily came to my house to go over the project with me. She helped me pick out the right siding and shutters even calling the owner of the company to discuss what color would match my roof. Emily is great very personable and she cares about you the customer. I met with Jeffrey and Emily to plan what I wanted for my door and they both helped me pick out and design my door. My house looks fantastic! It looks like a brand new house. The crew were fantastic and helped you with all your questions and quickly resolved any issues. The owners of the company David & Stephanie get involved and want you to be satisfied! The inside trim on my door was supposed to be desert sand and it was installed white and I wanted it to match my trim on my windows and doors. Emily came over to asess and fix the issue, matching the paint and going to sherwin williams to get the paint. She then painted the trim to match my doors. I can't say enough about this company! My light had to be moved to the opposite side of my front door so the shutters could fit. David coordinated their electrician to come and rewire. If you are thinking about having new siding, windows or doors installed you should definitely give this company a call.
Donna Thompson
Uche Ejesi
My wife and just purchased our first home 3 years ago in the fall. As winter approached and it got colder we decided the windows in our house were less than ideal. We bit the bullet our second year and searched far and wide for a reliable company that could replace our old windows. We eventually choose Coastal Windows and set up a time for them to come out and give us an estimate. After a short while they gave us a quote which was on the higher end of what we expected but still pretty fair. We decided to do just our first floor for now then see how things went, then do our second floor later. Long story short, these guys were super friendly, reliable, and knowledgeable. The whole process went very smoothly and they seemed like they genuinely cared about the project. The best part was we saved a few hundred dollars in heating costs with only the first floor windows replaced! This year we will definitely be doing our upstairs with them. These guys are the real deal and you get what you pay for, I’m one happy customer.
Gail Cannon
They were on time. The crews super very professional and tidy. I loved my new windows so much I used them again for a new roof. Coop Knight was a knowledgeable salesperson
Jessica Douglas
Tim and Terry came to do an estimate for window replacement. They were on time, professional, full of information, and very pleasant to work with.
Richard Calabrese
I had never heard of Coastal Windows until I saw them in Home Advisor. The rating that they were given by customers was impressive, so I contacted them and two other window suppliers. Coastal's sales presentation was very impressive, as was their cost estimate.
They replaced 8 Andersen crank-out windows. These windows are high quality, and the installers are top rate. I am completely satisfied and would recommend Coastal to anyone.
Anne Vinsel
Coastal Windows & Exteriors replaced my roof. They met with me and discussed options and pricing. About a week after signing the contract, we had a big rainstorm and I had water running down an interior wall. I called them and they were there within an hour to tarp the roof at no extra charge. When they did the replacement, it was done in a day. They left my house and yard cleaned up and the roof has been excellent.
kayla brooks
My fiancé and I bought our first home 8 months ago. Our home was built in 1920 and has their original windows, so they definetely needed a remodel. Coastal Windows was recommended to us through Mass Save. Lauren came out and gave us a quote. She provided us with so much knowledge on the windows, that we knew we should go ahead with the job through their company. We have been kept informed throughout the process and appreciate the company working with us to ensure our satisfaction. The windows were installed today and we love them! Highly recommended!
Erik Nikonchuk
My family and I have used Coastal for numerous projects. We loved our experiences with Coastal due to their timeliness, professionalism as well as their craftsmanship. They stand by there product, work and warrantee.
Khloe’s Art And More
Phil was very professional! He made the process easy.
Abelee Esparza
We had Tim and Terry come by and give us some estimates. They were helpful and informative.
alla goldburt
We worked with Coastal for our roofing and siding. They consistently got great reviews for reliability and quality of work and we were looking for peace of mind when doing upgrades on our first house . They lived up to to their reviews. We are very happy with the way both the new roof and the siding turned out. We certainly have peace of mind going into the winter knowing the are home is well protected with the high quality of work.
Kim B
Got our windows done with Coastal. The guys that installed did great. The no pressure sales meant a lot. Mike and Zack were awesome. Tom in finance is very nice. We will recommend to friends and family
Ines Maturana Sendoya
I had agreat experience with Coastal Windows when I had them install the windows on the first floor and for that reason I called them again when I was ready to install the ones on the second floor of my home. The installers arrived on time, wore their masks and maintained social distance, left everything as cleaned as they found it and were very professional overall. I recommend Coastal Windows for your windows job!
Cindy Barrett
I have been finding it a bit overwhelming to take care of my almost 20 year old house. I am so pleased to have found a company that seems to care about my needs and my complete understanding of the project. I am impressed with their professionalism, knowledge, and helpfulness, as well as with the quality of their product. I asked for and received valuable advice even a bit beyond the scope of the project. The price was very fair for the high quality of the doors and windows (and was lower than other quotes I received). I would definitely recommend consulting Coastal Windows and Exteriors on any door or window project. They do high quality work.
Ray Howell
Emily has been a pleasure to work with! She's very attentive, punctual and very detailed oriented. She's been very easy to work with and has been a great partner in our project. I highly recommend Emily and the rest of the team at Coastal Windows & Exteriors for your next project!
Cathy Foley
i just signed a contract to have siding and windows installed in my house. Lauren Holbrook was fantastic. She answered all of our questions, was very flexible with meeting times. She graciously accomodated my last minute request to meet at a different location to sign and go over the contract. Lauren is very professional, patient, lovely to work with. She has
set the bar very high for the rest of the staff. I look forward to working with the rest of the Coastal team.
Marc Vaucher
Coastal Windows installed a new sliding glass door in my kitchen a month ago. They were very professional throughout the process, from initial product description and pricing through installation and clean-up. Great product, done quickly and efficiently with little mess, and made sure all was clean and working properly by the end. Very knowledgeable and efficient. Very pleased with the service and quality. Would recommend them highly.
Tara Dolan
Tim and Terry are absolutely delightful to work with. Knowledgeable, professional and punctual.
Brandi Melvin
Patrick Canty was on time and very informative about the product he was selling have not made a decision on windows but if I choose Coastal Windows it because Patrick was a real professional
Deborah Rocco
Patrick Canty was exceptional. No hard sell, just a solid explanation of the product. The Restoration line is definitely a great product backed by a lifetime warranty.
Roland Oreste
I am very happy with the team at Coastal Windows & Exterior. The turnaround on the quote was amazing and the 3D model of the new siding was great to see.
daniel denman
Not yet-- but were very impressed and with the sales reps. Tim and Terry. Had a through reveiw of products/services. Enjoyed their visit, very knowledgeable, and pleasant to deal with.
Evan Olesh
Tim and Terry were great. Super helpful and professional and easy to work with. We're very excited for our new windows!
Cristina Loarca
Jake was very professional, straight forward, and informative. I was already aware of the good reputation and quality the company is known for and I'm glad to be working with them.
Doris Ford
There was a slight delay in the start date of the job. However it was not a major problem. Steve Hansen was very good in contacting me and keeping me apprised on everything. The workers were very efficient and professional. Work was done in one day as promised. The workers cleaned up everything very well.
I have one concern regarding the gutters which were not replaced, I believe the top cap is pulled back too far. Birds are getting into the gutter. The gutter is a product that prevents leaves and debris from getting in. I will have the gutter company come out and inspect them. I will contact you if there is a problem.
RobertandLinda Doughty
The siding installers were efficient, meticulous in their workmanship and worksite was cleaned after each work day. Igor and crew set the standard other contractors should strive for. I would highly recommend them. The Coastal window installers like wise were as good as the siding installers. Wife and I very satisfied with Coastal Windows and Exteriors.
Gabriel Budds
WE have been working with Jim Faro and he has been a pleasure to work with so far. Looking forward to working with the Coastal team!
Ellen Lougee
I had a unique opportunity to watch 2 different neighbors getting new roofs across the street. It was clear to me that Neighbor A was getting a better job. That's why I called Coastal when it was time to replace my roof. Quality to me is the most important criteria. I chose GAF's Timberline Ultra HD with StainGuard Plus which has a new embedded resistant treatment for Blue/Green Algae. The whole experience was top notch. Frank in sales was very knowledgeable, genuine and remained on-site during the installation. The entire crew was more than competent and experienced in their trade. They got every little detail attended to. They complied with OSHA standards on my steep roof. They took care of my shrubs and lawn as if it was their own. I highly recommend Coastal Windows & Exteriors - without a doubt.
Heather Jameson
Tim and Terry are great to work with. They're responsive, timely, knowledgeable, and accommodating. I would definitely recommend working with them.
ted kiser
All in all … great experience . A couple of small glitches that can happen with any type of installation purchase. I will say after a couple of minor hiccups everything was fixed and made right. At the end of the day, we are very happy with our new windows. A special shout out to Mike and his crew for a great experience with the installation .
Tony Leocha
From soup to nuts, Coastal outperformed, out bid, and continues to support our project for new windows on our lake house. The price was negotiated, the design agreed upon, and installation was on time, neat, and the workers, professional. Outstanding!!!!
Jamie Soucy
Coastal Windows replaced our gutters with leaf guard. The gutters are high quality but the amount of activity this year for gutters delayed installment about 6 weeks. The installation guy was very friendly and professional. The job was completed in two days. It was reported that there were blockages in our previous gutters-we requested a call back as to the location of the blockages but haven't heard back yet from anyone. Overall quality product with friendly but delayed service.
Kebert Eloi
It was a pleasure meeting Tim & Terry. They came to my house to discuss the options for my roof, the process and the pricing. They explained everything and answered all my questions.
Glen Campbell
The sales person was very informative and put a lot of detail into the presentation. She gave a lot of different options and ideas for me to consider. She was also very patient and quick to answer my multitude of questions in regards to what I wanted to get done. It was a very positive experience and I look forward to having my siding and doors installed!
Alexander Fletcher
Great service!! We had 7 windows installed (3 in garage and 4 in an upstairs room). We opted for high efficiency windows and since getting them installed, we've notice a dramatic difference in the temperature in the room. In fact we even removed the window AC unit as it never gets too hot now. We will certainly go back to them for our other windows throughout the house.
giovanni tomassi
Jim faro Is great to work with totally understand the needs and balance between money and product. I strongly recommend getting older for future projects
Amy McInerney Grishman
Coastal Windows & Exteriors installed a beautiful new front entry door and a new sliding glass door for our home. We are so pleased with their top quality products and their installation team was extremely professional and knowledgable. Will definitely recommend them to friends and family!
Linda Depelteau
Excellent support from beginning to end. All the teams were professional ( windows, siding and doors). I can definitely tell the difference in how quite my home is since i live on a busy street. The windows, doors and siding turned out exactly the way i wanted. My Neighbors and other people from the community stop and tell me daily how great the home looks, i think that says it all. I anticipate heat savings this year once this cold weather rolls in.
Janet Brophy
I had my windows replaced by Coastal Windows I Exteriors, Inc. in December. They delivered on every aspect of the process and communicate with me every step (ordering windows, installation dates, etc. of the way. I chose them from recommendation on Next Door. The installers were prompt, friendly, efficient and respectful of my property. The finish work and chalking around the windows were expertly done. They were nice to my dog too! The windows are amazing! I see a big difference in noise reduction and temperature. I have a room that was converted from the garage and it was always so cold. Huge difference with the replaced windows and slider!! The lifetime warranties are great too!. I am so thrilled with new windows. I didn't even mentioned how easy to clean they are too! I am completely satisfied and would highly recommend Coastal windows. Jan Brophy, Portsmouth NH
Vivek Mehta
Jeff the product specialist was great to work with. He answered all our questions and shared some great valuable information to help us make the decision.
Look forward to our many years of success with our bay window installation.
Elliott Margolis
The men who came were friendly, prompt, easy to speak with and most importantly they were honest and knowledgeable.
Tracy McNulty
The product is quality. The crew was polite, courteous and professional and did an excellent job of clean up.
We love being able to open our windows again. The house looks amazing.
Kendra hewitt
From start to finish on my recent new roof project, Coastal Windows and exteriors went above and beyond to get the job done quickly and correctly. From the start to finish they excelled in their communication from estimate to actual completion. They also went above and beyond to help me get it done in time for winter and worked hard to keep me within my budget. I highly recommend them and would use them again for future projects.
patti williams
Lauren was awesome!! We had her come out to go over options for a new roof. She took her time and explained everything is great detail. Answered all of our questions and was very professional and polite. Made sighing on the dotted line easy!
Laurie A
Tim and Terry were prompt, knowledgeable and very helpful. No pressure and willing to answer any questions.
Kirk Etherton
This is a great, true story: my wife and I had had quite a few windows replaced by Next Step Living, a large company which then suddenly went out of business, literally overnight (?!)
First, Coastal Windows came to the rescue by stepping in and taking over the N.S.L. warranties. We learned of this in a letter, in which they also offered to come and give a free estimate for any work Next Step hadn't done. We were more than pleased to invite them over, as you can imagine!
Half the job (very large) remained to be done, and Coastal took care of it-- with the highest level of professionalism and friendliness. This is an exceptionally well-run company, and we give them the highest possible ratings...plus bonus points, if they exist. Thank you, Coastal!!!
Manny Bettencourt
I purchased a front entry door from Coastal and was so happy with the sale and service I decided to use them for a storm door as well.
Tim and Terry are terrific.
Dustin DeTorres
Very professional and knowledgeable staff. We have worked with the team at Coastal for some time now and couldn't recommend them any higher for anyone looking for new windows, doors or siding in the MA / NH area.
cindy bacon
The representative, Patrick, that I dealt with was very helpful & informative in pricing out my roof for me. I am still in the decision making process.
Susan Powers
Loved Tim and Terry! Can’t wait to have them back!
Laurie Kaufman
The salesmen were great - no pressure or sales tactics like the other window companies we met with. We can't wait to have our windows installed!
janice tedford
Coastal Windows installed a sliding patio door for us last November. Two other companies had dropped the ball, and did not provide or install a door. Coastal Windows not only followed up, they got the job done when they said they would. My daughter's comment after the new door was installed was that she thought patio doors were always drafty. The new door is not, and it is due to the high quality of the door and the professional installation. I would recommend Coastal Windows unconditionally.
Sharon Beasley
Tim and Terry were very professional and provided us with all the information we needed to make a decision that was right for us.
Fred Genito
The sales person Tim and Terry where professionals, where knowledgeable, and very friendly. Not just all business they also had conversation with me. Spent time to explain the details.
shawn lue
Tim and Terry Did good job with explaining the windows and the benefit of install there windows . They were on time and even followed up on me two times after they first came over. I am looking forward on getting my windows installed
John Chase
Coastal Windows & Exteriors did a fantastic job on my sliding glass door install. I could not recommend them more! Great service, installation was a breeze, and the price was right.
Deb Halligan
Coastal windows replaced our front door. They did a fantastic job. Professional, courteous, and stand behind their craftsmanship. We are thrilled with our new front door!
Linton Scarlett
I met with Lauren Holbrook who gave me the run down of everything with the windows. Although I didn’t purchase anything due to my budget, she was great, thoroughly explained things to me, and the differences between the windows Offered. In addition, Lauren understood my situation and didn’t try and force me to buy something, which I appreciated.
Zoila Marquez
I love this company.They do a good job.I recommend it
Nichole Williams
Coastal Windows & Exteriors is a great company. Product is and looks amazing. Nothing but respect from customer service. They value their customers. I highly recommend them to anyone.
Nick
The sales guy Mark did a great job showing us the different window options abvailable to us . Nothing but good things to say.
Cheryl
Tim and Terry were great assistance in helping us with new siding and windows.
Maria Contreras
Awesome people. Guys work fast & friendly. Sales guy Jeffrey is a rock star!!!! Can’t wait until our house is complete. It’s already starting to looking fabulous... thank you coastal!!!!!!
Laura Spadafino
Jim was patient, informative and provided flexible options to consider for our project
Lucy Dearborn
Coastal Windows provided us with all of the information we needed to choose the perfect new exterior door for our home ~ the quality is amazing and the installer did a great job!
Lauren Monahan
Great company to deal with! The salesperson (Jeffrey) answered all of my questions and made me feel at ease. I would recommend Coastal Windows & Exteriors to anyone.
Amanda Gulinello
Patrick came out and hovered our property. We look forward to doing business once our addition is done!
Eddie Poole
Crew was friendly and efficient, did an excellent job - initially met with Jeff and Hunter who explained services and costs involved, felt very sure that we would be very happy and we are, thanks to all 😊 …
Donna Davis
A great company willing to meet with us off season at our home on the Cape. Very personable staff, flexible, and competitive pricing. Would 100% recommend.
Cynthia R
I'm very happy with my experience with coastal. They definitely made it easy for me. Jeffrey was outstanding to work with and very informative!
Viki Brooks
Used Coastal for siding on my house. Very easy to work with. Professional And friendly staff, work was completed on time.
Susana Soltero Liebow
Terry O Connor was great!
Sophie Smurthwaite
Mark on as super helpful. He answered all of our questions and didn’t try and over sell us on windows that we didn’t need.
Timothy Doyle
The men that I had to deal with were very professional and up front with everything. The work they performed was great . They to my house to work.My house looks great and it’s much quieter inside now
Daniel Fortado
Had the siding done on our house costal did an amazing job they were quick and very professional
Michelle Perry
Great experience with Tim and Terry. Very professional
James Creamer
Very helpful guys are Terry and Tim.!
Harvey Ing
Very positive experience. The work crew was very efficient and worked through some cold and wet weather. The work was done on time. Highly recommended!
Michael Pickett
Terry O'Connor gave a fantastic presentation and was very knowledgeable
Timothy Davis
So far working with Coastal Windows has been efficient and easy. We cannot wait for our windows to be installed!
Candy Witcher
I love my windows and the service was wonderful! If I ever needed any other window or door work I would call them again - and I think that is the best reference that someone can give!!
John Poillucci
Got my roof done. Excellent work and done in one day. Yard was very clean and nothing was disturbed. Recommend highly.
Stephanie Howe
Fast, affordable, and outstanding communication. I had some concerns and they truly went above and beyond to address them! Highly recommended!
Brenda Raymond
The warranty is great. No arguments and immediate response. The windows are well worth the investment and very secure.
James Taradash
This was our second time using Coastal, and as before they did a great job!
michael sobus
Stephanie and David provide quality products, windows, roofing and insulation coupled with outstanding customer service.
Elizabeth Young
Don't call me JOHN please. He's gone. The replacement windows arrived and I will have them installed. thank you
Becky Holden
Tim and Terry were the best!
David Henry
Outstanding experience with Coastal Windows. Total professional from introduction to completion. I would strongly recommend them!
Justin Snow
No complaints. Very professional. Excellent product. Amazing customer service. A bit pricey but you get what you pay for.
Ashley Bushneck
Great company that provided great service would definitely use them again, and recommend them to everyone I know!
Roger Stephenson
Great guys they know what they’re doing
Mandy Lubas
Gutter replacement and new gutters biding
Carol Blanchard
Excellent service, professional and clean!!
Neil Carroll
Good product professionally installed. No problems. I will use these guys again.
Patty McCarthy
Great company!
Debra Bedell
Hard working crew; addressed all issues that arose- site clean-up excellent
Hunter Vaverchak
The prices were actually very reasonable and loved the service, very friendly and quick
joel sara
Friendly, punctual, they clean up and consultant and office staff are informative.......would recommend, refer and use again ☆☆☆☆☆
Lorraine Jolliemore
I love my new windows. I highly recommend Coastal windows.
Sandra kiley-davis
Going back for seconds to have our second floor windows done after our first floor windows/slider a couple of years ago
HunnaV Management
i was treated like family, they had great service.
Giana Battista
Jim gave a great presentation!
Monica Joffe
I would like to change my estimate to four star
Melissa Guevara
Coastal windows was my best choice!
Stacy Jackson
Had a very informative, pleasant meeting with Tim and Terry.
Elliott Place
Terry and Tim, reps from Coastal Windows & Exteriors, came and gave us quotes on windows and a door. They were very cordial and professional and convinced us to sign a contract and put a deposit down. We hope the work turns out as well as their sales pitch!
Mike, John and Juan came yesterday and completed the work (see photos)- turned out fabulous- we’re very happy!
Zachary Egnew
Phil was very knowledgeable and answered ever question I had regarding new siding to my home.
Ray C
Michael Reilly
Ilenia Gonzalez-Gusmao
Maria Guidi
Vanessa Kane
Jennafir E
Helena Creamer
Nicholas Dilworth
Omar Nieves-Hernandez