Reviews of Pella Windows & Doors of Birmingham. (Window Installation Service) in Birmingham (Alabama).

Pella Windows & Doors of Birmingham

103 Reviews

65 Comments

Window installation service

101 Distribution Dr, Birmingham, AL 35209, United States

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Description

Information of Pella Windows & Doors of Birmingham, Window installation service in Birmingham (Alabama)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Pella Windows & Doors of Birmingham

Sunday

Closed

Monday

8 am–4 pm

Tuesday

8 am–4 pm

Wednesday

8 am–4 pm

Thursday

8 am–4 pm

Friday

8 am–4 pm

Saturday

Closed

Reviews of Pella Windows & Doors of Birmingham

Marcel McElroy

We had a large shattered window in the kitchen breakfast room that was broken by the neighborhood landscaping company which their insurance took care of so we called Pella. They were very responsive. We had the original specs on the window which they still had records of from 15 yrs. earlier. They ordered the window and it came in even faster than they had said. The installers called ahead of time and did an awesome quick and clean job. They went the extra mile and adjusted our cathedral front door that was sticking without being asked. We will definitely recommend them to anyone who has needs for their services.

Sherry Joiner

I was unsure about spending this kind of money on windows for my new home. I had already paid for windows that were in stock and the building supply company refunded my money and had Chris to call me. Chris was so nice and took so much time with me. He taught me how Pella windows were made and the materials that was used in Pella windows that sets them apart from the rest. After speaking to Chris there was no way that I was going to put cheap windows in my new home! Chris is a valuable asset to the Pella window company. It felt like I had known Chris all of my life when I hung up the phone. He is so down to earth and friendly. I highly recommend Chris Meadows for all your window needs because he is a very knowledgeable, helpful, and professional trade representative for the Pella window company. I’m so thankful that God crossed our paths and my new home will have the best windows. I have made a new friend also along the way :)

wyatt shifflett

I've been dealing with Chris Meadows for about 2 years on various projects. He's consistently gone above and beyond with his willingness to accommodate the needs of customers. Pella windows and doors are great products in general, but the customer service provided by Chris is the reason for my consistent Pella orders.

Landon Allen

We are extremely happy with Pella and Chris Meadows. Chris was very helpful throughout our whole remodel and even keeps in touch after the job was completed. The product he sells is excellent but his word and honesty is even better. He never made an promises he couldn't keep and we are very thankful.

James Brown

Chris, who handled my order, did an outstanding job to help guide my wife and I thru the selection process to get our order in the system. His knowledge and experience was instrumental in helping us to achieve the look of our windows which finished out the look of our house. I highly recommend Chris Meadows and his staff to help you with your next project. I highly recommend the Pella family of products.

William Graham

Pella replaced our front door last November and the experience was very good. So this year we replaced three large windows on the front of our house. The sales rep came out and went over several options for the windows with us. After we picked out the windows we wanted a second rep came out to verify the window measurements. We were pleased to see the installation crew was the same one that replaced our door and they did another very good and professional job with the window installation. We are very pleased with every aspect of our experience with Birmingham Pella based on our two projects done with them. Pella may not be the cheapest windows/doors, but we couldn't be more pleased with the quality of their products and ease of doing business with them.

Tricia Keith

Chris Raco, Was our sales rep. He was very helpful in making our selection. Chris’s knowledge about Pella products is highly valued. I would recommend getting a consultation with Chris if your thinking about replacing windows.

william pennington

We are very pleased with our new Pella windows. I want to let you know how much I appreciated working with Carlos. There was kind of a hiccup during the time from ordering to time of installation and Carlos was VERY HELPFUL in getting things worked out. He had inherited our job after they had been ordered. Also, the installation crew did an excellent job as well.

Kristy Pearce

Chris Raco was super nice and amazing. He was straight forward and very open about everything. No pressure to buy, very laid back, easy going guy. He went into details for me. I’m looking forward to have my new windows installed.

D Dotson

Not sure of all the negative responsies; but we've been pleased with everything Pella has done. We've used them twice and the installations have been fine. The folks they send to install have been great and very informative. They've explained all of the details as they worked and even did extra to ensure a quality job. We're very please with the windows and doors. No air leaks at all! Would definitely recommend to anyone. As for the negative reviews, I guess some people are never happy. Thanks Pella!

Jamie McLemore

This was our second round of replacement windows and we could not be happier with the results. From Chris, the Pella representative, to Andria who did all the scheduling, to the install team this was a perfect example of good business. Yes, Pella windows may be a little more expensive but as the old saying goes, "you get what you pay for" and this is true. These are the best investment in my home.

Donna Underwood

I cannot express just how pleased we are with our new vinyl windows. We feel like we have a new home. They are superbly crafted and Chris Raos worked out an amazing deal for us after explaining every detail about our selection. Jeff Martin and Collin Nailer went above and beyond to make sure we had the perfect install team. All 13 windows are perfect due to the precision and expertese of Andy, Grace and William during the install. Thank you Pella for making our house a home. August 8, 2018 - I am editing my review to add that we recently decided to have our double glass deck doors and the half moon window above them replaced by Pella. We are extremely pleased with the quality of our window purchase and have noticed a significant drop in our cooling bill. The doors will add much more efficiency to our home. Chris Raco again was very knowledgeable and willing to work to fit this current project into our budget. Steve [sorry I forgot his last name but he is the only Steve :) ] again came out for the detailed measurements of the door and answered all our concerns. I look forward to seeing Andy and Grace again soon, as I requested they be the installers.

Pearle Smith

Chris Raco has done a great job for us! He helped us with windows and doors about 3 years ago. He’s helping us again now with additional replacement windows. We have been very pleased with Chris Raco and highly recommend him!

Roy Spears

When Pete, arrived for our appointment, it was as if we had know each other, when in fact this was our first meeting and conversation. I was impressed in that he didn't try to pressure me in making a purchase. He asked "what are you looking for"? We shared with Pete our needs and then he showed us a window and explained Pella's way of building windows. We were just interested in getting a bid that day, but after we saw his sample and heard about the professionalism of the installers, we signed a contract to purchase Pella windows. My wife and I couldn't be happier with our decision.

I am very happy with my experience with Pella Windows and Mr. Chris Meadows. Not only was Chris on time but he was easy to work with and very professional. Pella Windows provides an excellent product and highly recommend contacting Chris!

Mark Brown

Great Experience with the sales rep Chris Raco. Was treated with a professional approach and product knowledge. He responded in a timely manner to all questions and concerns about a significant investment in my home. Thanks Chris. Jeff and his team installed the product with great precision and attention to detail, professional results and efficiency, answering all questions and inquiries. Exceeded all expectations.

Ron

Spoke with Christopher Meadows this morning about Pella windows & doors on my new house. It was obvious he enjoys what he does. I was impressed with his knowledge of Pella windows & new home construction. He introduced me to Ociel Campos & I do not think Pella could find better gentleman to represent the company than these two. Ron

Susan Conboy

Carlos was so friendly, professional and knowledgeable of their products. He went above and beyond and came back several times to make sure that I was happy with the windows that I was purchasing. Installment was a great experience and I am very pleased with my windows. I highly recommend him and Pella !

Clay Sparks

My wife and I have replaced two different large door and window projects with Pella Window and Doors of Birmingham in the last two years and we could not be more pleased with the level of communication, installation, service, and quality of the products. From the beginning to the end of the experience - sales to service - they want the customer to be 100% satisfied. We intend to use Pella for our remaining window and door projects in the future.

Claire Boren

Love my new windows! Everybody with whom I dealt was so nice from the sales rep on. The installation crew was hard-working and efficient. They did a beautiful job! Highly recommend.

Harry Mcallister

Chris Roca was my sales representative and was great! He was very helpful in explaining differences and costs for replacing my windows and was able to get me several discounts. I would highly recommend Chris.

George Drakos

We have completed 2 projects with Pella and have been extremely satisfied. Chris Raco was great on the sales end and our install teams were awesome.

Angel Kinsey

Chris Raco was amazing!! He was very knowledgeable of the product! Took the time to explain how everything would be done from start to finish. Gave great references to other jobs in my area.

Joseph Icard

Chris Meadows was absolutely awesome to work with. Very responsive and helped me find the perfect windows for our new construction. Couldn’t recommend enough.

Chad Leverett

I talked with several window companies before going with Pella to replace all 27 windows in our home. Carlos is the first person we spoke with who "sold" us the windows. He was such a nice person, and we enjoyed meeting him. Andria worked with us next to get the install scheduled. Finally, Teles's crew installed the windows. Their work was awesome. We have hardwood floors throughout our house, and we do not wear shoes in the house. I never said anything at all to Teles, or his crew. I noticed a few hours after they started none of the were wearing shoes. The windows look great, they were finished in 2 days with some minor touch-ups the third day. Teles is from Brazil, and I truly enjoyed meeting him. He took about 1 minute one evening and showed my son some of his soccer skills. He's had a Grapico for the first time when I offered him one. His first statement was "wow, 1916". On the can it said since 1916, which I've never noticed before he pointed it out. I enjoyed his accent, and the time we got to know each other. In summary, every single person I spoke with at Pella was superb. Great company, and I highly recommend them.

John McDaniel

Our experience with Pella was great! We had a thorough discussion about all the options and what would be best for us. It was a no pressure experience and Chris was very enjoyable to work with. We got to see every option available which assured us that we were making the right decision.

Gene Wooden

I have known the Huntsville area rep, Christopher J. Meadows, since 1996. He is a great person and I know him to be a man of his word and an ethical businessman. And, everyone knows Pella produces a top of the line product surpassed by none. Chris and Pella make a great team.

Kathleen Griffin

We researched and decided we wanted fiberglass windows. The Pella Impervia windows were the only fiberglass that we could find available in our area of the country. We went to Lowe's (the only place locally that sells Pella windows) and got a quote, but were not impressed with the knowledge of the sales people there (We knew far more than they did.). Since we were replacing windows we had questions that we were having trouble getting answered. I went online trying to find information and while I was on the website for Pella Windows and Doors of Birmingham (the closest Pella store to us, but still a couple of hours away), a pop-up box asked if I would like an in-home consultation. Since I had already given my zip-code, I was shocked at this offer, but said yes. I couldn't be more pleased with the service we received from this point on. A sales rep came to our home; answered all of our questions, and we never felt pressured to make a purchase. We were replacing wood windows that were 30+ years old, and had been a purchase that we never expected to be replacing, but they had not stood the test of time! We do not want to ever have to replace windows again! So getting something that was going to last was very important to us. We decided to come back with wood clad windows in our great-room and replace all the other windows in the house with fiberglass. It took a little longer than I would have liked to get the windows in, but good things are worth waiting for! The crew that was sent to install the windows were wonderful! They were very professional and did a great job all around! The only complaint that I have is that it is VERY hard to raise and/or lower the wood windows. Our previous window had a slight groove across the wood at the top and the bottom, where your fingers could get a grip to raise and lower, but these have nothing! This is a manufacturing issue that I hope will be addressed. We plan to add handles of some sort to the top and bottom windows to assist in the raising and lowering. This was a very expensive project, that will be worth it if, indeed, our windows never have to be replaced again. Thank you Pella!

Anna Frances Bradley

our family is SO PLEASED with these windows and the entire purchase/installation process. Carlos Yacoub, our sales representative, worked with us to find the right product, price, and timing for installation to suit our needs. he made several visits to our house, was always available by phone/email/text, and i am happy to refer him to all of our clients and friends. Jeff Woodard, the installation crew leader, is a MASTER problem solver, and he and his team were a pleasure to have working at our house. Andria Lucero, the project coordinator, was always helpful and courteous. the Bradleys highly recommend K.C. South, LLC for Pella Windows and Doors, thank you!

Amy Brunson

Mike and Chris did a fabulous job with installation. Mike is a master with wrapping! Both were so polite, professional, informative and knowledgeable about the products and company in general. Ask for them to install for sure!

Rebecca DeBow

The crew was polite and efficient. There was very little noise and they cleaned up spotlessly. They even re-hung blinds that were awkward and heavy—not in their job description. Best of all, our new windows are beautiful!

Rick Haley

Windows and door look great. Installation team did a great job. They were very professional and wanted to make sure everything was perfect. Overall, it was an excellent experience and I would recommend to anyone else to use them.

Nancy Gennari

The installers from Huntsville were wonderful, but an appointment was set up for Saturday, January 23 to finish the job due to rain on the 15th of January. Winter storm-no accumulation, bit cold and sun is out. Nobody called "Gee, I am sorry we will not make it to finish the job. We are snowed in in Birmingham, which had no accumulation whatsoever. So sorry you got up at 7AM. So sorry, you moved your furniture, which is hard at age 75" Installation supervisor away from cell phone-who is away from their cell phone today and does not return messages. Office is closed. When I went to look at the windows office was closed for lunch 12-1. Still closed at 1:10. Young man still playing on computer. Who closes office for lunch without leaving a skeletal in the office for customers. Getting ready to paint interior of house starting Monday thinking job would be finished. Yes. I understand Pella a great product but customer service leaves a lot to be desired.

Catherine Raco

Chris Raco was very knowledgeable and professional. I had 4 Windows replaced. Mike Jones was my installer. He was super kind and professional. I can't wait to do my next project.

JASON JOHNSON

Chris Meadows and Pella Windows and Doors are first class products. Been dealing with Chris and using Pella products for many years. Very Happy!!

Rachel Vann

Chris Raco was my sales representative and he was such a sweet heart. He totally went out of his way to help my husband remove a old door knob in the garage that we weren't replacing. We are so looking forward to having our kitchen window replaced. Thanks RACO. ROLL TIDE.

Bama Girl

They were great. Explained everything to us and the installer was fantastic. He got the windows in and cleaned up. We now have Pella windows throughout our house. Thank you Pella!

Angela Marchant

Chris Raco was my sales rep. He was super knowledgeable and kind to meet my needs. He was able to meet my budget and still give me what I wanted I can’t wait till my windows are installed. Thank RACO ROLL TIDE

Christine Rivers

Amazing representative Pete visited our home and helped us through the process of purchasing replacement windows and doors. We were given options and suggestions. No high pressure. Highly recommend!!!!

Chris Raco

I love working with my team. Colin came out to service my Pell door. I had a small air leak and he fixed it within 30 minutes and not the door is air tight when closed. Thanks Colin

Chethan Acharya

Pete was friendly and great to work with. He was knowledgable about doors and he provided different options for us to consider. He designed the doors for us during his visit to our house. Our experience with Pete was great!

Tim Reeves

Chris Meadows is a breath of fresh air in an industry where customer service has been lacking for years. I look forward to many projects with Pella in the future!

Martha Merrill

Chris Raco is very knowledgeable about windows. Very professional and easy to work with. This is my third phase with Chris.

David Kinsey

Chris Racowas very knowledgeable and helpful. I have an old house that needed special knowledge. I was fortunate to have him as my pella rep.

Pam Wolcott

Our salesman, Randy Simpson, was great. The windows and doors are beautiful and of the highest quality. I would highly recommend Pella windows.

Bernie Gordy

Our salesperson, Chris Raco, was awesome. Very knowledgeable and professional. No pressure tactics. Took the time to answer all of our questions. Very satisfied!

Kelley

The sales representative, Carlos, did an excellent job presenting the product (patio doors). He answered all of our questions to our satisfaction. We were happy with the product and price. Overall an excellent experience!

e phipps

Chris raco was amazing and he did a great job helping us pick out our new windows and we have so many we are doing it in phases. Thanks Raco

Kristen Bowen

I have worked closely with Chris Meadows on several projects. He has always been wonderful to work with, very knowledgeable and extremely helpful. I would not want use anyone else!

Aly Lynn1722

Chris Raco was super nice and is very knowledgeable and he helped train me on what to look for in windows and I ended up buying the front of my home and the windows are to be installed after Thanksgiving.

LaShonda Scott Robinson

The entire process has been a pleasure! The customer service is excellent!!!! And my door is beautiful! It is such a pleasure to know customer service is still a priority. Pella rocks!!!!!!!! Thanks so much!!!