Reviews of Champion Replacement Windows of Birmingham. (Window Installation Service) in Birmingham (Alabama).
Champion Replacement Windows of Birmingham
309-H Cahaba Valley Pkwy N, Pelham, AL 35124, United States
Description
Information of Champion Replacement Windows of Birmingham, Window installation service in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Champion Replacement Windows of Birmingham
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–5 pm
Saturday
Closed
Reviews of Champion Replacement Windows of Birmingham
Darcy Irvine
Champion windows set the bar incredibly high with its service, product, and sales representatives. Our sales representative for Champion, Mr. Mark Mitchell, was excellent. Mark went out of his way to accommodate our schedule; he came to our home to take measurements, demonstrate Champions glass, show side-by-side comparisons, and explain the different styles and plans. It was great having a sales rep who thoroughly and honestly answered all of our questions and could help us get the exact sunroom we wanted. We are so excited to start enjoying our sunroom and couldn't be happier with our decision to go with Champion!
Josiah Erwin
Just wrapped an excellent sales conversation with Gary Douglas. His effort, personable conversation, and comfortable demeanor are a powerful asset for Champion. He did a phenomenal job for me and my wife and we are thrilled to soon have Champion Windows in our home.
Jerry Prater
Gary Douglas and Champion were easy to work with. We needed a few windows replaced, and Gary presented our options and gave great expert advice. Would definitely recommend them to anyone in need of window replacement services.
Doug Beaulieu
Tracy was courteous, professional, and very respectful of my home (and dog). She took the time to explain everything and ensure my questions were answered COMPLETELY. By the time she left, it felt like I had a longtime friend sitting at my kitchen table instead of a sales person.
Tonya Fetner
Mark Mitchell came to our house tonight to show us some windows. We have placed our order for replacement windows and doors. Mark couldn’t have been nicer or more professional. He showed us the product and let is make the choice, no high pressure! Thanks!
Larry Bolding
Patrick Dean did a thorough job educating me on quality of Champions windows. He is so knowledgeable and down to earth. He was not pushy and really did his homework. Patrick is the man.
lauren w
Mark was very helpful during our consultation. He made the decision easy and helped get a fair price. I cant wait to have our new windows installed!
lue eaton
Called Champion to get a quote on replacing windows, the rep that I delt with was Gary Douglas, very professional and knowledgeable, I was impressed with the price and presentation.
Loretta Acklin
Gary Douglas was very informative, knowledgable and respectful.he did a wonderful job and I look forward to having new siding on my house thank you champion
Victoria Relf
Mark Mitchell is our Champion sales representative, and he truly made this experience easy. He did a great job demonstrating the science and technology that makes the purchase of Champion's windows a no-brainer! He was also very attentive and designed our window package to suit our tastes and preferences without breaking the bank. He offered stellar service, so much so that we have absolutely no reservations about recommending to our family and friends that they call and work with him specifically.
Steven Edwards
We had several companies come out and give estimates on replacing our windows (8 total; 4 were very old iron windows). Champion gave us a competitive quote and seemed the most confident on dealing with our old iron windows. Our window order was processed and we were contacted about the install within 6 weeks. There was a slight mix-up with the first crew on the initial installation day but Champion sorted things out and had a new crew back out within a week. We now have new windows that look a lot better and you can tell a major difference in the amount of heat and sound now being blocked by the new windows.
Brenda Bradford
I scheduled an appointment for a representative to come out, look at my existing windows and discuss my options for replacing them. David came and was super friendly and easy to talk with. He brought a sample window as well as window parts so we could see how the windows are constructed. We were impressed with the windows and the warranty they offer. We ordered windows on Monday evening and Friday morning a measurer from Champion came out and took exact measurements for the order. Both David and Jason were very prompt and polite. I’m now waiting on my windows to be manufactured. So far, so good! I’ll post again once the windows have been installed.
John Li
We chose Champion among 3 companies based on product, warranty and price. Sales rep Donna Farmer worked with us even after hour so that we can get the contract signed before the promotion ends. We had our vinyl siding installed by Champion years ago and happy with it. We now can't wait to see the result of this windows replacement project.
Karen Stephens
Last year I had them install my sunroom. I was so pleased that I called them back to screen in my porch. Gary Douglass was the sales representative, and he did a great job. The company is wonderful to work with also.
John Etheredge
Gary Douglas came by and gave us an estimate for doing a complete siding job on our house. He was on time, very professional, brought up several details we had not thought of. We are looking forward to doing business with Champion and just hope the rest of the company will reach the same level of satisfaction.
Walter Turner
They built a sunroom onto our house and we are very satisfied. The crews were on-time and very friendly and efficient.
Evelyn Wentworth
We had someone come out to give us a quote on getting our windows replaced. He was on time which is a plus! Mark M. took his time and went over in detail, the type of window options, and the benefits of using Champion. He went over each option available to us and different styles and was patient when we were trying to decide the quantities of windows we wanted to replace. He came fully prepared to give us a detailed presentation with even heat laps to show the benefits of having their windows and how their customization keeps the heat or cold out. Which would help us lower our electricity bills. Would be using their service again.
Brenda Barker
We ordered windows and had them installed in December. I have a 100 year old building and my new windows no longer sweat and are not drafty. They add so much beauty to the front of my business. David was a great salesman and was able to answer all my questions. Highly recommend him.
Max Babbit
We called Champion to come give us an estimate to replace our windows. Mark Mitchell came over and gave us a very thorough explanation of their product and how it will impact our electric bill. We had lots of questions and he was very patient and kind with us and never got frustrated with my nit picking the numbers. It was a great experience and am looking forward to the install.
Patricia Steele
Gary Douglas was the sales associate who worked with us. He is very knowledgeable about the product. Presented us options to make the room we are wanting to change. He was very courteous. Did not hurry us to make a decision. We are waiting for them to begin. We will post again when project is completed.
M Brown-Bennett
The time spent reviewing the details of the quality of the merchandise was outstanding. Mark Mitchell was my representative and he was amazing. I was sold without any questions. I would recommend Champion to my friends and family. If I owned a business Mark would be the man I hire.
michael norred
Gary Douglas is very courteous , thorough, and professional. He educated me with all the information needed to make the right choice for my home. We are choosing Champion over other competitors for what I believe to be a better product but also for his professional service and salesmanship.
Betty Jones
Mark Mitchell very thorough on science of windows. Worked with us on pricing and Cody effectiveness.
bamacowboy76
Gary came out to the house. He was courteous and friendly. Patiently answered all out questions while dealing with kids and dogs running all around us. He worked to get us exactly what we wanted for a price we couldn’t beat!
Betty Sue
Gay Douglas was very professional. Explained everything to us and made time to make our dogs feel comfortable with him so they didn’t have to be put up. When looking for a company to work with you want someone like Gary personable, Knowledgeable and willingness to make everyone feel comfortable. Thanks Champion for sending Gary to us!
Yvonne Jones
Gary Douglas was our representative from Champion&he did an excellent presentation of what Champion offers in quality siding. He was very explanatory & super patient with us throughout the entire process.Our thanks to Gary Douglas.
Bob Miller
Champion was great to work with. We have 30+ windows in our 100+ yo home and we were looking to replace about a third of them. The sales rep was very thoughtful and attentive to our questions and really helpful in laying out the differences in window types and what was available to us. Also helpful in demonstrating some of the benefits of their windows. There are cheaper options out there but we felt confident in the value we were getting from Champion.
Andy Dooley
I met with Mark Mitchell to get an estimate on replacing 6 windows in our home. Mark was very thorough in explaining the various options we had available. He also didn’t try to hard sell us but was instead very educational in what sets the Champion product and warranty apart from other companies. I was very happy with the pricing and value that Champion offered and Mark earned my business.
Misty Jones
Mark M. came out and helped us find the perfect windows and front door that would meet our needs. He was knowledgeable, super professional, very friendly and really left us feeling comfortable about our decision to go with Champion. The products seem to be extremely well made and energy efficient along with being durable and easily maintained. We will be using them again for future projects. Thanks for everything!!
kisha jordan
Today we had the pleasure of meeting a lady by the name of Donna Farmer she represented for Champion Windows. She did a phenomenal job showing us the demonstration of how champion window works. For every question that I asked , she had an answer. I was very pleased in the end with the decision that we made. I’m looking forward to our new windows . This home was built in 1965 and I’m so excited about the windows that me and Dee picked out and I can’t wait to see the end results. I’m also looking forward to the power bill being lowered and how much sound proof they will be and the curb appeal in my home. This was a big decision in the end and I’m glad that Donna was the one that came out to our home. If I had my own company this is the person that I would hire off the top, she knows her stuff, she honest, she’s consistent, determined, and she makes you feel welcomed and appreciative that you chose Champion Windows
Brooke Grayson
Dan James did an amazing job demonstrating the excellent quality of Champion windows. He is extremely knowledgeable about the company and the window industry. He was seemed extremely trustworthy and not a pushy salesperson, which is refreshing. He made the process of replacing my windows simple. Champion windows provide an excellent product with a lifetime warranty unmatched by other window companies. Highly recommend.
Sue Peters
It was a great experience working with Aaron Barnes. Aaron did an excellent job explaining and showing the quality of Champion windows. We were sold on the quality, lifetime warranty and reasonable cost.
Rosy Roberts
I have used Champion windows for all my windows and even a front door. I needed basement windows done so I ordered more windows from Champion. The service is great. The windows are expensive, but worth the hassle free install and warranty.
Jerry Porter
Gary Douglas was exceptional. He was very knowledgeable of the siding we were wanting. He worked with us to get exactly what we wanted . He had a late afternoon appointment and still didn't rush our decision. WE were extremely pleased with his professionalism
Savannah Lee
Mark mitchell did a great job of educating me on the products of not only their Windows but doors as well. Worked through many different options and gave us a great quote to which we bought Windows from him! We plan on buying more. We are new home owners and have never purchased Windows before. Made me feel like I had a family member in the window business
Tim Kelly
Gary Douglas with Champion came out and presented us with the siding options for our house and came up with solutions that we were wanting for our house for us at a price we could afford. We are excited for the improvements to be done to our house!
Kristen Williams
My husband called Champion to get a window estimate. John came out precisely on time. He was kind, knowledgable, and friendly. We sat down and he told us about Champion, then he measured all of the windows in our house so he could build the quote. He built the quote quickly in our home and had us look over it to make sure the number of windows/style of windows were correct. John called Julian to get the best price for us. We were impressed by the number that they were able to get to, and we signed on the dotted line! They have quoted us 8-9 weeks for the windows to be installed. After our wonderful experience yesterday, we are expecting great things with installation. John and Julian were both great to work with and really came through on pricing. I will update this review once installation is complete.
Christopher Ritchey
John Maenza did a fantastic job showing the value of Champion windows. He provided so many options and gave us a really terrific price to take care of every window that needed to be replaced-13 windows in all. He is not just a salesman. He became a friend, and helped us like a friend would. I recommend him without reservation.
Green Garage
Gary Douglas came to my home and gave me all of the information I needed to know about windows and why Champion is superior to their competitors. He was well dressed, professional and knowledgeable. My entire family was home (wife, 3 kids, mother in law) because school was closed that day. He was respectful to the adults and kind to my children and wore a mask in the house. He quickly measured the windows and gave me a quote the same day. If you are looking for replacement windows, definitely call these guys!
Chris Elward
Champion has been a pleasure to deal with. They were able to set up an appointment for an estimate quickly. Mark Mitchell arrived on time and was very professional. He explained all our options and helped us find doors that fit the look we wanted and were within our budget. We have used Champion in the past and they have done great work. We ordered three doors today. I will call Mark if we ever need windows or decide to add a sunroom.
Jesus Hernandez
Mrs. Farmer did an awesome job explaining all the benefits of their windows. Presentation was excellent. The company has been in constant communication via email, text and mail. Can't wait for the whole process to end.
LAURA CARROLL
No nonsense, practical and very knowledgeable salesman. He provided honest straight forward answers to questions posed. No pressure and an enjoyable visit. Demonstration was great and really showcased the differences in windows and the benefits of going with Champion windows. Definitely a 5 star experience with our sales rep. Would definitely recommend him to others.
Marc Madison
Mark Mitchell - sales representative did a great job of explaining all of our options so my wife and I could make the most informed decision. I know our new windows and doors will last a lifetime. Thanks Mark.
Linda Creel
I decided to to call champion windows because of a sale they were having. I’m so glad I did. Donna Farmer came out to do our estimate. She sold us the windows. She was very informative and answered all of our questions. She is a very nice person and I’m looking forward to doing more business with her in the future. Donna, you have a customer for life!!!!
E. Miskell
Donna with Champion did an excellent job with on our siding consultation. She was friendly and very knowledgeable. We can’t wait to see the finished project.
Anna Barnhill
Gary Douglas was an outstanding salesman. He arrived on time and we very respectable to our home. He was very kind and considerate to my family. He was able to give a sales pitch without it coming off like he was selling us anything. It was like talking to a neighbor. Highly recommend. 5 Stars
Kathy Martin
Gary Shultz came out the day after I called to make an appointment with someone to quote me on a glassed in porch with an extended deck. He was on time arriving and took all the time that was needed to measure, question our wants and needs and explain everything in detail. He is very polite and helpful with design ideas. When we decide to add this addition to our house we will definitely be calling on Gary to get the job done. We already have Champion windows throughout our house and a house that we renovated for resale. Champion has been around for a long time and stand behind the products they sell.
Jeff Phillips
I am still in the process and waiting for the installation of my new windows so this review is in process until the install. The salesman was great and very professional with much knowledge. I have received communication from Champion with a install date and I look forward to the completion of the project. The proceess to this point has been a smooth one.
Todd Tilley
John Maenza was responsive, helpful, and personal while going through the process of vinyl siding replacement. He took the time to answer all my questions and worked to provide an agreed upon price. This is my second purchase with John.
Jeri Miller
We were very pleased with Dan J in presenting his presentation about the new 8 windows we will be replacing. Dan was very knowledgeable of his product. Dan walked us through the whole process including the financing, the process of the installation and the clean up and the length of time for the installation. You will NOT go WRONG USING CHAMPION. Make sure to ask for Dan, he's top notch!!
Nicole Faulk
Great customer service! Gary Douglas was very professional, and helped us with all of our questions and needs to help us move forward in this process. So excited to see what the outcome of our home will look like. Thanks again to Gary and Champion Windows Home Exterior.
Mike Barnett
It was a very good experience. The installation crew did a great job. I appreciate the fact they took the time to do it right.
Tara Banks
Our salesman Dan was very professional and informative. He explained what we could expect from Champion on the day of installation and most importantly he was upfront about the product's quality and warranty. We can’t wait until our windows are installed.
Samantha Carroll
We are very satisfied with the help we received from our guy David! He was very polite and helpful. Not to mention very funny! I recommend he do stand up comedy!🤣😂 From beginning to end he explained and answered every question and concern we had professionally. He helped us understand every option we had and recommended options that would make our home more appealing, but also affordable! He went above and beyond to make sure we were satisfied and got what we wanted! He brightened our day! Thank you David!!!! I recommend this company to anyone who is interested in beautifying their home!!! Also David if you are looking for a good laugh but most importantly a educational outlook on making your house a home! Thanks Champion!
sTepUpTo Parenting
Gary was very friendly and professional. He did not try to rush thru the presentation. He gave detailed information, and answered all my questions completely. I had received several other quotes and talked with other sales people who were nice but not as through as Gary. I am looking forward to the day my windows will be installed.
Lloyd Hicks
Brian Mitchell was our salesperson and he did an outstanding job.
Ann Carroll Hill
Gary Douglas, the salesman I worked with at Champion was very thorough, gave me several options, and helped me choose the right one for my house. This is the third time I’ve used Champion and first time in Alabama. I’m always impressed with the service and quality of the representatives of Champion. Looking forward to another great install.
John Griffin
We bought a house that was built in 1920. Still had the original windows so we were in need of a replacement. I highly recommend champion. They have great promotions and we were able to get the project done within our budget and they were professional and on time and very thorough in their presentation. Give John a call!
Johnny Oblinger
Worked with Mark on our replacement windows and doors. He was super patient with helping us identify and matching our needs. He was very knoweldgebale of the product, and the demo was cool. Mark even went out of his way to help us get our replacements when we had a little "difficulty" with financing. Overall, our experiance was great and I can't wait for the install. Thanks Mark, and Champion Windows.
Debbie Burrell
Mark Mitchell came out to our house to give us an estimate on replacing all of our windows. He was very nice and very informative. He was right on time, which I was very impressed. I was very satisfied with him and Champion Windows
Rhonda Miller
We had been getting cost comparisons from a few different outlets for an All Seasons Room. Champions Glass representative Mark Mitchell came and gave us an estimate and presentation of their product. Being in the construction industry myself for over 20 years, I was very impressed with Mark. His pleasant demeanor and willingness to work with us a room was spot on and very appreciated. I will update this review once the project is complete. Thanks again Mark.
Anita Buckelew
Mark was professional and informative. He did a good job of explaining the process. I feel like Champion was the best company for my project. I would recommend them to anyone.
Sonya P
Windows were ordered today. However if the installation is as smooth and professional as the process with John Maenza, I’m a forever fan. Thank you John for actively listening and providing our family with exactly what we asked for.
Monica Romine
I got siding with champion. Gary was very professional and did everything he could to get me a quality product inside my budget. He worked with my schedule and did not rush me into making a decision. He was patient with my questions and listened to my concerns. I look forward to getting my siding installed.
brooke schweitzer
Requested an estimate, Joe Cash came out on time. He also gave an in depth presentation that answered all of my questions. He gave me several options to replace an oversized bow window. We decided on a design at a great price. I can't wait for the installation. I an super excited.
Cassandra Pullom
Gary Douglas, Sales Rep For Champion Was Very Informative And Knowledgeable about All Products Pertaining To Champion 🏆
He Was Also A Caring Consultant. He's A Good Addition To Your Company. …
James Perini
Mark was on time, very knowledgeable and extremely helpful in getting us the best product on the market for a price that we could truly afford. I would recommend to anyone looking for new windows.
Mary Walker
Mark Mitchell came out at quoted me windows today. He did a great job highlighting the value of Champion windows! Very professional company with a great product.
Ashley Hayes
Robin Turner came out and did a awesome job on presenting and showing me all the information I needed to know about Champion windows. She explained everything and answered all the questions I had for her. She went step by step to show me just how well Champion windows are made and how energy efficient they are. She did a great job making sure I understood what all I was initialing and signing as we went through the paperwork process. I can’t wait to have my new windows and doors put in!!!
Jennifer Lester
Had a fabulous experience with Joe C. at Champion Windows. He was very knowledgeable about the various types of windows and answered all my questions. Joe wasn’t pushy at all, which was a nice change from other companies I’ve dealt with. Highly recommend Champion Windows and Joe C! Excellent service.
Bruce Emge
Gary Douglas arrived and was professional and thorough on the process, and very knowledgeable in the product, in addition to guiding us to the best product fit for us. He liked my wifes meatloaf too.
kirby Derrick
I am a repeat Champion customer. As always their sales person, Gary Douglas was very helpful and through with his presentation . By the way we bought the windows.
Marianne Newsome
We had a great experience working with Donna. She arrived promptly, answered all of our questions, and walked us through the process from contract to installation. The demonstration was concise and showcased the value of our investment.
Kim Ralston
The first window company to show us actual windows!
Gary Douglas was amazing! Made us feel comfortable and at ease. Felt like we had known him forever, but made a friend on his first appointment.
Would highly recommend Gary and Champion!!
Can’t wait to have new windows in our forever home!!!
Barry and Kim Ralston
Lynn Averett
Greg Douglas came out and provided an estimate with no pressure and what I felt was complete honesty. I am looking forward to installation of my windows and feel confident that the installation process will be as professional and hassel free as the sales process was with Greg Douglas.
TERRICKA LATRICE SMITH
Customer service was amazing. My salesman Mark was very knowledgeable about the company. He worked really hard to get my husband and I financed. Would highly recommend Mark. He made this process so easy!
JoAnn Flood
I was happy with champion until recently I received a letter from them stating I owe them$400.00morrfotthrjobthrydidin2021ihadthrbalabcefininacedagteripaidmypart. the representative from champion gave the finance company the balance to be the amount to be paid by them now they want me to pay$$300.00becaidehemadeamistakr. I still had over$1900.00from the finance company after they paid champion but I had to use it by December of 2021. Champion waited until March of 2022to send me a letter charging me for for the error their representative made
Jennifer Jones
Gary Shults was our salesman. He was professional, knowledgeable about the product, and very helpful. We are in the preliminary stages of deciding on a total window replacement with new siding and shutters as well. Champion is a quality product and something we look forward to using in the future. If you are looking to replace your windows I highly encourage you to check out their product.
Chris Berg
Outstanding experience with Dan James on selecting Champion as the best option for our home remodel. The efficiency of the Comfort 365 glass and the lifetime warranty were definitely key components of our decision to choose Champion.
Debra Messner
Gary was very professional and honest. He took his time and covered all of my questions . He was really sweet and very very informative. I would recommend him to anyone of my friends or family. He represented Champion in a very good way.
Ford Brown
Gary was the most professional, nicest window man in the business. Absolute pleasure to talk windows, home efficiency, and woodworking with. Champion windows are the Porsche of their industry and Gary fits in perfectly with selling them. You will not be anything but thankful you have him pulling up to your house. As a first time home owner he was so helpful in explaining windows and home efficiency. Thank you Gary.
Bessie Alexander
Gary Douglas was quite professional, knowledgeable and I would recommend him to my friends. If you had a 10 star rating I would have surely given him the 10. Thanks for sending Gary Douglas out today for I was truly satisfied with everything.
Sara
Top notch service and products! Recently had 20 new windows installed in our home by this company! The process was smooth and easy starting with Gary, the sales rep followed by Jerod, the install manager. Both were very professional. Tim and Shayne installed the windows in a timely manner. They were very friendly, organized, and left zero mess. You can tell they took pride in their work. We can already tell a big difference in temperature inside our home these last few very cold days. Just being able to open the windows is such a treat as well! We highly recommend this company.
Marianna Kozakov
Mr. Gary Douglas from Champion Window came out to give a quote! He was very professional and informative! Gary went above and beyond and met all of our expectations! He gave a great presentation and answered all of our questions! I would highly recommend Gary Douglas at champion windows!
Astra Patrick
Did a very good job. Are not the cheapest windows in the market but you pay for quality. Windows were delivered early and installation was quick and efficient. We are very pleased with our experience and plan to use them when we finish replacing the remainder of our windows.
Kayla Absher
We ordered our Champion Windows and they were installed 6 weeks later which was less time than we expected. Bo was our salesman and he was exceptional at communicating and answering any and all of our questions. The installers (Tim and Shane) who came to our house worked with our schedule so that we did not have to take any additional PTO. At our home they were courteous, professional, and fun to have around. Since our installation, we have not had to touch our AC or Heat as our home has remained comfortable. We LOVE our windows and new back door!
Hamp Levins
Mark explained the process very well and came up with a price that worked for me. The windows are high quality at a fair price. I would recommend Champion to anyone that needs windows.
Meg Boulter
Donna was so knowledgeable, professional, and courteous! She took the time to explain everything and answer any questions we had. I would highly recommend her to anyone looking to have windows replaced!
Rachel Shores
Donna came out and listened to what I wanted and was able to provide me with window replacement for my entire house. She was on time and very knowledgeable about the products and was able to stay within my budget.
Alison Hartley
Gary Douglas was great. Very friendly and knowable about products. He answered all our questions about enclosing our porch to a sunroom.
Tamelria Tellis
I purchased and had 4 windows installed across the front half of the house, the beginning of 2020. Recently, I had some some vandalism damaging the glass of 2 windows & 1 frames. I called Champion, they came out took measurements & replaced what was damaged. I only had to pay $99- since I was still in the 2-year warranty, and since 2 of the damaged windows were the original windows to the house, I decided to replace those with Champion 365* windows. I can definitely feel a difference in each room that windows have been replaced. The energy-saving, easy sliding/open, easy to clean, easy locks, and let's not forget how these windows give an instant face lift to the exterior of your home.
Edward Griffin
EDIT:
2021 Update
TL;DR We were so pleased last time, we decided to hire Champion to replace 4 doors in our home. I'm incredibly disappointed. Our order was managed poorly - the left hand doesn't seem to know what the right hand is doing - and we're still waiting 6 months later for 3 doors to be installed. From this experience, it's hard to say whether I'd recommend Champion again. I like the product a lot, but I'm very disappointed with the progress of this project.
We were so pleased with Champion before, that we decided to hire them for 4 new doors around our house. January, they came and measured the doors and told us they would be installing the end of Feb or beginning of March (can't remember exactly). They show up and one of the doors is just right, one door is the *wrong* door, and the other two were not measured or manufactured properly. Ok, mistakes happen, I get it. So they tell me they'll order new doors and get back in a month. It's a busy time or something, right? They tell me the doors won't be ready until May. May rolls around, nothing. I start calling in June and nobody knows what I'm talking about, I have to tell the representative what my problem is and she tells me she'll have to contact the local office, gives me her number, and tells me to call her the following week. I call her the following week and she doesn't answer. I call the HQ and the rep has to take all my information again because my record isn't clear to her. I call the local office, nobody answers. I call HQ again, nobody answers. I finally get a call in JULY that *one* door is ready to be installed. "One door," I ask, "we are waiting for 3 doors." The rep is confused. All he has in his records is one door. I'm contacted by another rep the same day who says she got in contact with the local office, who weren't able to tell her whether the door had even been ordered and, again, I had to remind the rep that we had ordered 2 other doors.
Chris Jones
I recently contracted Champion Windows of Birmingham to install eleven windows in my brick home. The process was easy, and so was the financing. The windows were ready before the estimated date and now I have a house full of beautiful windows. I can stand in front of a window when the day is brightest and it’s only a little warm. They block out so much heat, it’s unreal. My house now stays cool and the AC doesn’t kick in nearly as often, even on hot days. I had a two person crew (Tim and Shane) install my windows in two days, including cleanup and finishing.
I’m very satisfied with these windows and I feel like they’re one of the best investments I’ve made for my home.
I highly recommend you have windows replaced through Champion Windows of Birmingham.
Carla Gibson-Majors
I placed an order with Champion Windows and they were installed 5 weeks later. Bo Smith was my salesman and he was awesome in explaining all the window options, benefits, warranty and answered all other related questions. The installers were on time, professional and courteous. The job took approximately 4 hours and they cleaned up and removed all exces supplies on their way out the door. Since the installation, my electric bill has reduced by 50% and the temperature in my condo remains constant with adjusting the thermostat. Also, my windows look great and has added to the condo's appeal. Thank you Champion Windows for this outstanding service.
Teresa Blaylock
Geary Douglas was so Professional, informative and Helpful! So glad I called Champion Windows! Will highly recommend to anyone!
Helen Mitchell
Gary Douglas did a great job getting our doors and window ordered. We are repeat customers, so we are thankful to be using Champion again.
Allen R
Champion was recommended by a good friend of ours - we have our order placed and used them based on our friends recommendation. We look forward to seeing the finished job as we just ordered the windows . The sales rep was knowledgeable and friendly .
Cynthia Lopez
Gary Douglas was very helpful, he measured all the windows gve us demonstration of product. Was on time, great customer service cant wait to see the end product
Joe Adams
I was impressed by the quality of the product and the finishing work of the installers. Best to Joe Cash for helping me select the right products and to Bella and the rest of the crew for a great installation.
Kathy Young
Faith Followers Church requested a free estimate for windows to be replaced. Representative Donna assisted us with the quote in a timely manner and was very courteous and friendly. Also, she was very informative
Gary Shults
My Champion window installation was very professionally done. Keith took a lot of pride in his work and it showed in the final result.
The windows have had a great impact on our utility bills and the comfort of our home.
My wife loves the beauty and ease of use of the Champion windows.
Jermaine Dunn
It was great dealing with Gary. He handled all our family needs when it came to purchasing windows and selecting what works best for our home.
David Mcbride
John was a great Representive for Champion. He explained the products very well and all the different financing options to help us fit the project in our budget.
Linda Wallace
Looking forward to getting my new windows. It will be a big improvement to my home. I had a wonderful sales representative that demonstrated and explained everything in detail. Her name is Donna Farmer
Mike Frohlich
Had Champion windows installed last week, also had a service call for an unfortunate hole in a screen. The installers Tim and Shane were exceptional, very professional, polite and courteous. Very pleased . The service call was handled quickly and professional as well. The service gentleman Jerry was also exceptional, professional and polite. Great job and nothing but praise to CHAMPION WINDOWS.
KEEP UP THE OUTSTANDING WORK.
Rebecca Hassee
Thrilled with the windows we just had installed from Champion of Birmingham. The installers were nice and respectful and did a great job cleaning up. The windows make our house look so much nicer, will be easy to clean, and decrease the noise of the outside street! I feel great that they have a lifetime warranty if anything were to happen to them!
Julian Meloni
Unbelievable company with the highest quality products around and at a great price. The price you pay for this quality is the greatest and it kills any of the other competitors products I’ve seen. Best life time warranty there is, and the sales rep and installers are the best in the business. This company has been around for 66 years and I see why. I recommend this company to anyone doing home exterior projects
Kelsey Parrish
Update: guys came out to address last set of issues. Corey in service is so polite and professional; he truly cares about fixing any issues. Ultimately the project looks great. I wish we had handled things a little earlier in the process but you live and you learn. I can recommend Champion but as with any company, double check their work and have them address it right away.
Original edit: Service managers came out and reviewed issues with us after making a recent complaint (gave 1 star a few weeks ago). Champion has nice products but make sure you point out mistakes before the crews leave! We feel bad for having them come out so many times to fix a few major (crooked siding on two windows, etc) and many minor (bad caulking in spots, corners not lining up nicely, etc) problems but we want to be able to be happy that Champion did our siding and windows.
After the last set of work is done I may change to higher rate.
Original post has been deleted due to all the work that’s been put in recently to make sure the job was done right!
Rob Bouchillon
The number they gave me is a national call center. They had no answers! They are referring this back to the local office who won't call me and give me a straight answer! Here We go again!
We chose Champion because of their reputation and lifetime guarantee! We were pleased with the product and have reccomended them to our friends. Recently some of the Windows and door have clouded up and we called and someone came out took bar codes and said they would replace at no cost. That was almost 3 1/2 monthes ago. A few replacement windows were replaced but the rest of the Windows and door have not! I can't get management to call me and give me a straight answer. I am running out if patience! RCBouchillon
Nicole Bryant
We had a great experience. Gary was friendly and professional. He answered all our questions and helped us choose the best options for us.
Ward Lachman
Donna F. Did a real good job at explaining about the windows. Her installation crew was very professional. I am very pleased. Thank you ,ward
Stefano Mugnaini
We've had a hard time getting competing firms to even show up for a measure and estimate. Champion was responsive, communicative, answered our questions and gave what seems like a reasonable quote. We look forward to seeing the finished product!
Varrie Byrd
Mr. Gary Douglas cane to our home and did an excellent demo! He came in masked up, courteous and friendly. He gave us thorough insight into the company and answered every question without hesitation. Outstanding!!!
Robbie Lewis
What a pleasant experience! Gary Douglas was our sales person, and he was extremely personable and knowledgeable! We are excited to have our new addition to our home!
Cliff Farlow
Gary Douglas made a great presentation on Champion Windows. Well versed on all items and obviously knew the product totally. Answered all questions quickly and easily
Mike Lamon
We selected Champion windows because their sales rep, Dana, gave us a very thorough and professional presentation on the quality of the windows.
Sue Johnson
Mark was on time, well prepared, and knew his business. After his presentation I was ready to sign my name and buy Champion windows.
Melia Calico
The salesman, Dan, that came to my house to give me an estimate was very professional and personable. He went out of his way to help me with financing and I really appreciate his dedication.
Joe Hills
Sales person Mark Mitchell was on time and professional . We requested Mark due to previous window purchase with him.
We have been very satisfied with the entire experience from the point of sale to installation.
Jeremy Schrimsher
Davis Mutert was extremely knowledgeable and responsive. We are very excited about our new windows and looking forward to lower energy bills. We recommend Champion Windows without hesitation.
Norman Camplin
Gary Douglas worked with us to develop a plan that accomplished our sunroom goals within a reasonable price we could afford. Gary spent time with us and answered all our questions.
Cheryl Calhoun
Gary Douglas was great. He was very informative. He discussed the whole project with us . I felt at ease after our consultation. I would definitely recommend his services to others.
Corey Mccutchen
This company is very professional and we are very happy with the services they have given us. Donna Farmer was our representative, and she was very knowledgeable and helped us through every step. We will use them again.
R.Jefferson Coker
Gary Douglas was awesome!! He explained everything so well, I am confident in him and champion to get this job done. Thanks champion
Yolanda B Williams
My sales rep , Joe Cash, was knowledgable, funny, professional, courteous, timely. He was able to answer all questions and sought to obtain the best price for my project.
shelia james
Gary Douglas was my representative for today. Mr. Douglas was very professional and knowledgeable on the service that I wanted and I appreciate all the kindness shown during the demonstration.
Kaitlin Caruso
We had a great experience with Robin in choosing new windows for our home! She was very knowledgable, sweet, and walked us through every question we had. Great experience!
Jay Modi
We chose Champions to install a sunroom for us, and so far everything has been great. Highly recommend. Great price!
Will Vann
Gary, the sales rep, showed up on time and gave a great presentation. He sold the product, explained its superior performance qualities, and illustrated the performance.
I would recommend Gary.
Ronnie Laymon
My wife and I replaced all of our windows in our Montgomery Alabama home.
Install Supervisor Jarod McNeal and 2 other guys named Jacob Hubbard and Michael Little were punctual, very knowledgeable and above all honest.
Champion Windows are extremely lucky to have these guys working for them.You will not be disappointed if any of these guys are on your install team.
Mary Boseley
Tracy, the sales lady was very knowledgeable and professional.
Jerome Mays
Gary Douglass was awesome! He did an amazing job presenting products that Champion offers. I would highly recommend Champion windows.
Geoff Eggleton
The lifetime warranty, pricing, and quality are what we were looking for. Looking forward to getting them installed. Dan James was professional, knowledgeable, and top notch.
Heather Terry
Gary Douglas was very professional and thorough. He answered all of my questions and worked diligently with us on price.
Stepfarne Gray
Mr Mark Mitchell of champion Windows was very professional and knowledgeable. He explained everything in great detail. Very good.customer service.
Shirley Allen
Mark did a a good job of explaining the process. I feel like Champion provides the best value for window replacement.
laron batie
Gary was AWESOME. He provided an amazing design and was very knowledgeable. I would definitely recommend him and Champion.
Jack Catlett
I have been working with Doug Shults and Doug Douglas and am very disappointed with their work. I have used Champion in the past and wanted to use them again with a new project. However, they do not meet deadlines and don't follow-up on problems. Will not use them in the future
Jerome Williams
Gary Douglas was amazing! I never knew there was so much info I need to know to make a proper decision! Thanks for making the choice an easy one.
Paula Sanders
The representative was very polite , considerate well knowledge on his product. But the price was just a little to much on a fixed income
Jeff Stricklin
The sales person was very knowledgeable and gave a great presentation. We felt very good going with Champion Windows
James Gray
We are remodeling a 1960 home that needed new windows. Gary Douglas with Champion Windows was a great help with picking out our windows.
Michael Medeiros
Mark made a square deal with incomparable salesmanship. Five stars for that.
Stay tuned for installation review.
Debra Dix
Mark was on very knowledgeable able the products explain to me the different ways I finance my window looking forward to my new windows
Meredith Daniel
The quote was reasonable and the sales professional was very thorough and informative. He answered all of our questions. We had a great experience.
Thomas Wright
Donna Farmer came out and I purchased windows from her. I bought a sun room 10 years ago from Champion and my sister purchased one from Donna last week as well. We are forever a Champion customer.
Nicole Wilson
John Maenze was very knowledge and helped me with my window choices for our preferences for the best quality, security and value.
unclewalt4
The company's representative, Mr. Maenza, was prompt and professional. Financing options for the new windows were flexible.
Herbert Mitchell
Gary Douglas is the man I really enjoyed every thing about him he was very professional and damn good you can send him to my home anytime a really great guy love the service you will be hearing from me again and please send Gary Douglas
Russ Forehand
Gary Douglas was very helpful and knowledgeable about the products and industry. A great experience so far. Really looking forward to seeing final product.
Lynda Lamon
Thank you Donna Farmer for your help in choosing our new windows and doors. We are looking forward to the installation! Thanks again!
Dany Hollingsworth
Very easy business transaction, solid effective product.
Terrie Garner
Gary Douglas was very respectful and went out of his way to help me. He fixed an issue with my windows to help until the new windows come in.
John Eskridge
Mr. Gary Douglas gave us a very professional and indepth presentation. He was straight to the point, and provided much of the competitors material for comparison.
Essex Parker
Miss. Robin Turner gave an excellent presentation, she was on time, and explained everything in great detail. If I decide to do business with you all I would prefer to have her come back, she was absolutely amazing.
Thomas Nixon
Mark Mitchell was the the sells agent that helped us out on getting our sunroom deal closed he was very professional and friendly, he gave us the bust deal and made sure we was happy with the price, I’m extremely happy with the price and recommend the services to anyone that’s looking to get a sunroom done, oh yes I didn’t mention the warranty that just closed the deal!
Mark Price
The salesman. Gary was on time. He was Informative and very detailed. Even though I'm seeking estimates. He went the extra mile of letting no what to expect before and after.
chris hudgins
Donna came out and did everything in one swoop, presentation was great. Looking forward to having new windows installed!!
Barbara Elders
Gary Douglas was very informative and well prepared with his presentation. The cost was very affordable and with several payment options. Very pleased.
Joel Shults
We've had all Champion Windows on our house since we remodeled it several years ago. They have worked flawlessly and been very efficient in all weather
Phyllis Vaughan
An initial visit has been made. I have paid half of the total cost of my enclosure. No one has come for further measorements or work.
The workis complete.
Frederick Smith
Sales rep Mark was really honest, His presentation was awesome concerning the energy efficient windows.
Tim Williams
Gary Douglas sales rep was Very knowledgeable, and professional. Highly recommend
Sarah Fortin
Mark was great! Very professional and explained everything in detail. One of the best salesmen I’ve worked with!!
Laquita Mason
I scheduled a window install consultation from Mark Mitchell in which he was very informative and provided quality information.
Susan Styczynski
Gary Douglas very informative and professonal. He demonstrated the quality of the windows and how effective they are for energy efficiency.
Shelia Shonkwiler
Gary Douglas was was very professional and explained everything he put our concerns first he went over and beyond his job thank you for sending such a caring salesman to us
Terri Richter
Gary Douglas came over to my house and gave me a great price to replace my Vinyl.
Teresa Shunnarah
My contact was on time, well mannered, very professional. He answered all my questions and took time to address everything. I highly recommend.
Bev H
Gary Douglas did a great job explaining next steps and really worked to save us money. Thank you for caring about your customers.
Tami Maze
Sunroom. Gary Douglas was like meeting a friend we didn’t know we had! Explained everything to us clearly & answered all our questions.
Bridget Jones
Gary Douglas was very professional and great with everything he showed me and my husband. Looking forward to doing business.
Korey Barber
Quality product with unmatched warranty! Gary Douglas was great to work with.
Pam Custred
Gary Douglas, factory rep, was very professional and knowledgeable. Great job of providing information and supporting my decision making process.
Ting Lee
Donna is great and very professional. We look forward into getting our new windows!
gary douglas
New window install with Gary Douglas. Professional, courteous and knowledgeable. Recommend at the highest level. Very efficient and helpful.
Thomas Brocato
Mark Mitchell was a huge help. He walked us through the entire process and did a great job of setting expectations.
Phelam Clayborn
Mark Mitchell did great job in sale me and my husband in using Champion windows!
chas Wilkins
Mark did a very honest and great job really knows his job need more people like him!
Tijuana Thomas
Gary Shult, came to my house on time, he was very professional, he explained every detail. Very nice I love working with him.
James Kuhlman
Donna Farmer was great and would recommend Champion highly. Looking forward to getting my windows.
Elizabeth Wilkerson
Thank you Gary DouglasYou are awesome and your presentation was Second To None me and my sister feel very comfortable with this large purchase you've answered every question thank you Gary you're awesome
Yumika Patton
Gary Douglas was friendly, professional and informative. He made the decision an easy one.
Charles Greer
Design phase of porch to sun room conversion or build.
Melissa Beukelman
I've used champion for door replacement, patio enclosure, and now window replacement. Very happy with quality and service
LaToya King
Mark Mitchell came out excellent salesman explained everything with no hesitation very professional!!
Charolette Williams
Mark came out did a fantastic job. He was the best salesman
Rodne' Graham
David was great! Extremely professional & knowledgeable about everything. Would definitely recommend.
Suzanne McAllister
Pleasant, very well versed on product, checked with company to make double sure that color that I wanted was not available.
Thelma Stewart
Mark as a representative for Champion was thorough, knowledgeable and professional, a joy to do business with.
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Randy Beers
Champion has great people I trust and they do great work. I loved my experience.
Edward Holloway
Robin was great at the presentation process she really explained it the best we could understand Great work!!
Trudy Buckelew
My husband and I were very impressed with the windows that Bo presented to us and we are looking forward to having our Champion windows installed!
Carol Alexander
Haven’t made a decision. Price was higher than I anticipated. John was very helpful and knowledgeable!!
Lynn Rachkiss
Representative David was amazing. Looking forward to our installation.
Bruce Harris
Mark came out and I purchased the windows. Very professional.
Robin Turner
Not only was their sales experience incredible but with them making and installing their own windows they are so efficient!
Amanda Payne
Gary Douglas was awesome! So happy to be getting new windows!!!! Long overdue.
Bettie Nutt
We just got a sunroom fromChampion Windows and Gary Douglas was was awesome thank you champion
David Hayes
Rep was outstanding, knowledgeable, & personable. He is a great representation of this company.
DJ Stevie C
We are in the beginning stages of our window installation. We will gladly give feed back as they progress.
Yvette Hill
Everything went well it was no problem mr. Douglas was very nice he got the job done thank you
Sonya F
The initial consult was today, I’m pleased with the meeting, will respond back once the work has been performed
Taylor Arnold
I would definitely recommend Champion. Donna Farmer was professional and very knowledgeable and a pleasure to work with.
Kevin Williams
Mark was Great to work with, made it easy & affordable options. 😊 …
Joey Turner
This is an incredible company. They truly educate you on the product that you are going to purchase. I am incredibly satisfied!
Michael Hanle
Donna was the best!! She answered every question and was able to give me great value at a great price.
Judy Shults
Fantastic windows. Installation excellent. I am so happy with my Champion Windows.
Judy S.
ROBERT MADDOX
Apparently not enough crews in Central and West al. For window job within 2 or 3 months.
Anthony Raborn
Mark was knowledgeable and informative very easy to deal with and talk to
Diane Polito
Waiting on installation can't wait great experience with our salesman, Dan
J Posey
Very knowledgeable about product. Lots of patience as explained the product
Andre' Duplais
Excellent demonstration and immediate follow-up after attending Home Decor show.
Valerie C
Gary Douglas was very professional and knowledgeable about their products and services.
Melanie Reynolds
Robin was incredible. Very knowledgeable and professional. Had a great experience.
Jesse Harris
Gary Douglas did an outstanding job. Great presentation, great product.
Kenneth Beavers
Salesman Gary Douglas was knowledgeable, professional, friendly and on time !
Tracy Matthews
Gary Douglas was excellent and very thorough with his presentation!!
Alexa Raynaud
Donna Farmer was a pleasure and very knowledgeable. Highly recommend!
Joe Saling
Joe Saling was the best, very kind and informative.
Donna Patton
Met with representative to purchase replacement windows
Patti Jordon
salesman very helpful. answered all our questions. good value.
John Quebodeaux
Gary Douglas was awesome
Thank you champion window
Cinda Davis-Lewis
Professional, friendly, and great price
Haven Gassaway
Gary Douglas is the best in home consultant you could get
Todd Rapin
Very courteous and informative. Took the time to really show what Champion is about.
Jason Rich
Gary Douglas was very helpful.
Bruce Hancock
Bruce is very professional and was very knowledgeable.
Sandy Damon
Gary Douglas was very helpful.
Joseph Posey
Great window for a great price and great service
Dorothy JONES
am in the process get in a sunroom..
Birdy Meehan
Gary Douglas was awesome!!
taleun taleun
Gary Douglas was the champion
Audrey Brown
Very professional reasonably priced
Earl Pike
Joe was very professional.
Tim Smith
Great service overall
Bobbie Halvorson
Donna was great!
Crystal Parsons
Very professional!
Paul Godfrey
Pleasure to work with
Nancy Brown
Very professional
shirin kaynejad
Friendly and professional.
T H
Too expensive!!
Brian Devine
Champion has the best warranty by far. They have as good or better product than any other manufacturer.
Harry Babbit
Gary Douglas completed a contract and showed excellent knowledge and was very courteous
Juan Padin
Ebony Dabon