Reviews of Renewal by Andersen. (Window Installation Service) in Baytown (Texas).
Renewal by Andersen
9825 Farm to Market 2920, Tomball, TX 77375, United States
Description
Information of Renewal by Andersen, Window installation service in Baytown (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Renewal by Andersen
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Renewal by Andersen
Renee Anderson
Juan and his crew were very professional and courteous. Hopefully you have or can find more subcontractors like Juan. I was very lucky to have them at my home to ensure the windows were installed correctly and worked together w my contractor. I had an emergency and had to leave right away and when I came back the two windows were installed, and they were cleaning up as I was pulling back in. (someone was home while I was gone)
Erin LaFleur
I would recommend Renewal by Anderson company for your window replacement. They worked with me every step of the way. From the introduction of products where I could ask any & all questions as long as I wanted to the scheduling and installation, they were very professional and courteous. The installers were very neat & orderly & worked with my pet situations. Now I dearly love my windows & my home more each day. I am looking forward to saving on energy costs in the future & an improved cleaner home.
Carol Helliker
I would definitely recommend Renewal by Anderson. We had a great experience with them and our windows look 100% better. Michael Woolwine promptly met with us, explained our options and got us set up. Kim Schiller did a great job scheduling our installation and making sure we got everything we were guaranteed under the contract. Craig Graves did a great job measuring and was very professional. Mario and his crew worked 12 hour days and replaced all of our windows in 2 days. He and his crew were very professional and did a great job cleaning up.
Michael Brown
Great experience start to finish. Took the time to educate me about the quality and composition of the windows (being in real estate - I already know the value for resale!!). Then to the installation - great communication, they took their time to make sure all done properly. Started and finished in the scheduled time - and even called twice after to make sure all was good with windows! Has been the talk of the neighborhood! Electric bill has dropped, and it is soooo much quieter in my home! Cannot recommend them enough!!
Larry Linegar
We had 6 windows replaced., one set of three made up a bay window. The crew also had to cut and replace all the inside trim. The windows are very nice and the installers did an excellent job of the installation and the trim work. We did have a tile in the bathroom that somehow got broken. When our Anderson rep was notified they immediately took ownership and made arrangements for repair.. all done professionally. We just placed our second order for 6 more windows.
Linda Besecker
We were very pleased with the entire process of having several windows replaced, and a sliding glass door installed in place of a window. Tony, Matthew, and Vincent from Renewal By Andersen, were very professional, respectful, and did their work beyond our expectations. Every detail was exceptional. Edwin and his helper did an amazing job of painting the interior wall and woodwork around the sliding door. They even patched and painted around some electrical work which had to be moved due to this project. Julio and Edgar from JQ Brick did a superb job of matching our brick as they repaired what had to be cut out in order to install the sliding door. All in all, this project exceeded our expectations. Each crew that came to our home cleaned up thoroughly after themselves and hauled off any debris that was created. We would definitely recommend Renewal by Andersen to anyone considering having their windows replaced.
Paul Sorensen
Renewal is a little expensive, but you can not find quality today without spending a little extra. The windows are beautiful and strong like no other we have seen or looked into. It does not matter what direction your window faces it will stand up to the weather for a long time and they are so easy to clean and use. The locks and hardware are high quality and very durable.
Kevin Moore
The windows are beautiful, functional, and high quality. They are more expensive than some other companies but it was worth it for the higher quality.
We were kept informed and had access to information about our project.
The installation was smooth, and the installers were great! We had no issues during installation or since.
Delvin Walker
James and the Renewal by Anderson crew were very helpful, knowledgeable and great throughout our entire window planning and installation project. I love our windows and sliding rear door! Will definitely use them again for future projects!
TJ McIntyre
I was extremely pleased with the beginning (design consultation) to end (installation, clean up, final installed product) level of attentiveness and customer service. I don’t think there was a single Anderson contact who was anything but wholly engaged in making the experience right. James, the design consultant was a level above professional and knowledgeable. Shamika (sorry if I butchered that!) in customer care was super (but not overly) communicative she was totally on top of setting and advising on the process and expectations. Shawn C our installer was prompt with excellent installation knowledge and skills. He knocked that process out of the park! Finally, I truly like the product but I really loved the concierge-like treatment of the staff. Not to close with a negative though ya’ll need to work on the processes around this survey … everything else was a 10. I’d give this a 1. There are better less intrusive ways to get this done.
Justin Pryce
Amazing install! Very professional and the communication was fantastic from beginning to end, from front office to installer, was fantastic. Worth every penny. I love my new windows.
Jo-an Cox
The great freeze in the Houston area happened right after my windows were installed. While I lost power, the gas fireplace and those windows saved my bacon!
This past summer my air conditioner died and it took several days to fix it. The indoor temp never got above 80…in the blistering heat we had. Again, I credit those windows!
Hands down, the best investment in my home I’ve ever made!
Aaron Herrera and his team, from the design stage through installation, were professional and a pleasure to do business with.
Brenda Allen
The customer service was awesome… Colten did an excellent presentation. He worked to get us financed. Chris Jett and his assistant installed our windows and did an excellent done. We have gotten so many compliments on our windows. It really upgraded our home. I would truly recommend RenewalbyAndersen if you in the market for new windows.
Rebecca Hogenson
We are just beginning our project with this company but we are very excited to improve the energy efficiency in our old home. Taylor arrived on time for our quote and was very patient with us and our busy toddler while he shared all the information and answered our questions. We look forward to working with him over the next few months while we await our window installation. This is a very expensive project and we trust Taylor when he tells us it is worth it. Thank you all in advance for helping us improve our home.
Sarah Martin
Consult with James Wade from the Houston branch was very thorough. He spent as much time as I needed answering questions and running numbers for me. My quote is good for a year and I’m assigned a whole team to make the process run smoothly. Probably one of the best presentations I’ve seen.
James Smith
Install crew did an amazing job. Paint crew did an amazing job. Had one issue with the locking mechanism and service came out and made things right, did take a few calls to get someone out however.
Greg Bower
Love the windows, love the service!
Yobany and his crew are the best. We only have 2 windows left to replace in our house...but I told Yobany that I was really tempted to cut more holes in my house so he could come back and install some more windows! I am a Renewal by Andersen fan...and a Yobany fanatic! Thank you!!!!
Heather Schindel
*** Update: After this post the salesmen reached out to us again and discussed problems. He agreed to discuss it with his managers at his next meeting. We have yet to hear from him. We are paying someone else to clean up their mess. Gorgeous, energy efficient windows, unbelievably disappointing service.
The salesmen that came out was very through and knowledgeable about the windows and the installation process. Unfortunately we were not assigned or serviced by a concierge as was promised. The information was sent to our HOA as was instructed from there we had to call to let them know we were approved and to make a schedule for installation ourselves. The windows themselves are absolutely gorgeous and they should be for the high cost. The installation was completed, but around the windows and window cills the caulk is very messy and we were promised months ago now that someone would come caulk and touch up the paint that was fresh from a $135,000.00 renovation that we just completed 8 months before the windows were installed. Please see photos. In summary; great windows/terrible service.
Zohair Malik
Mike with renewal Anderson explained us pretty good how the windows work and how they are energy savers. Then jack and his team came to install which were very professional by keeping our privacy boundaries while working
Albert McBride
I highly recommend Andersen Windows!!! The windows give my house a modern look as well as add to the general appearance. I cannot think of a time where my house has looked better. The windows are very efficient and add so much value to your home. These windows are easily seen out but hard to see in and I love it. There is no glare or harsh sun light which does not make our house hot in the summer time which does not run up our electric bill. I love natural light and these are perfect foe keeping our blinds up and bills down. They were all very nice, professional and worked so hard. I can not stress how great this company is. If you are considering getting your windows done by them, pull the trigger and do it!! I guarantee you will not regret it!! Also another shout out to the installment team. They all made the experience easy and pleasant from beginning to end.
Ellen Brown
I have a 1950s house with the original metal casement windows and I knew I needed a company that had craftsmanship to be able to replace some of my unusual corner windows. From the designer, Lisa and her expert explanations to the install crew who had to work to get my crazy windows fitted, I have been very pleased! My favorite part are the screens that you literally cannot see- because the wires are so fine. Now I can open my windows and enjoy the breeze! Look for the specials they have and you can save some cost but they are totally worth the price.
Danyelle Russell
We had our windows replaced and they were so well worth it and beautiful to. Customer service was awesome and the installation guys were awesome. Especially the main crewman, He took time and explained how the installation process was going to go and they answered reasonably to all of our questions that we had to asked. I definitely would suggest and recommend Renewal by Anderson to anyone who wants beautiful clean windows with a warm and awesome team of people.
They really do live up to their Moto and reason why they started their business in the first place. Happy and Satisfied. Thank you Renewal by Anderson, you have a great and awesome crew and crew members.
Dennis Kline
Professional removal and replacement of windows. Windows look even better than I expected. Installation team knew what they were doing and paid attention to detail and that I greatly appreciated(expected). You can get cheaper windows installed, but would they be better?
Melba Doonan
They were professional, swift and did a great job cleaning up after installation BUT I believe I was oversold. I wanted quality windows and was hoping to block noise and get a tight seal to block cold, heat and wind. Instead the noise (trains, construction, wind, etc.) seems louder
and I can feel the wind coming in where the windows lock. Several times checked to make sure I didn't leave a window open. All this for some super expensive windows! Not worth the price!!!
Dale Rice
From the beginning until the end of the process it has been a joy to work with Renewal by Andersen. They were communicative, professional, & follow-through on promises. Not one piece of glass was left behind after the installation of my windows.
Stephanie Holman
From the free estimate to the final installation Renewal by Andersen was professional, kind, and knowledgeable. Financing was quick, easy and very reasonable. Our consultant was with us every step of the way with updates. We never had questions because they explained the process so thoroughly. On installation day the installers were professional and experienced. They had the windows installed and there was no mess afterwards! Our windows are beautiful. We are very happy with Renewal by Andresen and all of their staff.
Larry DeSpain
Renewal by Anderson was a pleasure to deal with. All of their personnel from Sales, to Project Management to Installation were very courteous and professional. The installation crew was very efficient and we didn't have any cleanup to do after they left. I would highly recommend them to everyone. And, we love the windows!!!
Eduardo Asturias
While Andersen windows are not inexpensive -- the quality and most of all the service is outstanding. Anthony and his crew of installers were detailed oriented, every step of the process, ensuring optimal installation of the windows, even while it rained! Most surprisingly, they also cleaned their work area in the dark following a long installation day. Kim our project manager was also friendly throughout our interactions during the project. I've used other window vendors, which sell their quality and service -- unfortunately for them, they fall short of this promise. Invest the money with Andersen, it will be worth every penny.
Amina Johnson
I have had two projects completed by Renewal by Andersen so far, and each experience has been great. I love the quality of their product, and they are great with communicating before, during, and after the installation. My new front door is a dream! I can't hear any street noise once it's closed, and when I'm outside the door, I can't hear what's happening indoors. A great improvement over my old wood door that was difficult to close every winter. Very professional and great customer service throughout!
Kristin Hutchison
We have just replaced our 36-year-old windows, and could not be happier with our Renewal by Andersen experience. The quality of the windows exceeded my expectations, and the team who installed them was fantastic! I highly recommend this company!
Janet Sunday
My experience with Renewal by Andersen was better than I expected. The delivery and installment was all completed within a short period of time. The windows turned out beautiful. I am very pleased with the outcome and would recommend the company to others.
Rush Bookkeeping & Notaries Services LLC
The Samuel's installation crew did a super job. These guys worked like the old school, without telephone or interruptions. Everyone knew their roll in the team, I observed that details since they start working.
The windows are an asset for the house, it looks different and the ambiance inside home changed since the day of the installation.
James K
Very professional and kept me informed the whole process! The installer did a great job keeping the house clean. My concierge answered any questions that popped up. Unfortunately, I had to get reschedule for my install once due to rain. But they did a great job getting me back on the schedule. I appreciated them keeping me updated. Great job over all! I will be telling everyone about my new windows!
Kristi Taylor
The best windows installed by the best team from start to finish! They have a system that works to provide the best window replacement experience I could have imagined. Very clear expectations, on time delivery, outstanding product, beautiful results, friendly and knowledgeable sales and installation crew. Excellent customer service. Very happy with my experience and results!
Gerald Wise
Love our new windows! It was a great experience with Renewal by Anderson from the first visit to the end of the job. The sales person was very knowledgeable about the windows and patiently answered our questions. The installation crew was great and worked well together. They enjoyed what they were doing, were efficient, professional and careful to protect our house during the installation. Throughout the entire process, Renewal by Anderson did what they said they would do. We will and have recommended them to others.
Martin Turk
The door installer and his helper from Renewal by Andersen were simply terrific. The installation was done with care and precision, and the clean up was excellent. Also, the Provia doors are fantastic. I highly recommend Renewal by Andersen for all window and door upgrades. In fact, we have had ALL of our doors and windows replaced by them and are extremely pleased with their quality and the security they provide. As the saying goes, “you get what you pay for.”
Gary W
Absolutely the smoothest, most professional contractor installation project I've ever had performed in my house. The fit, finish, and attention to detail on the replacement windows, as well as the care for existing surfaces and shrubs and the project cleanup were all perfect. They answered all questions and addressed all concerns professionally and completely. The installation crew even noticed a bit of inside trim / caulking work that needed to be done on a previous Andersen window installation, and they performed that work professionally at no additional cost. Well done!
robin fowler
Aaron H. was my Sales Representative and he was very kind, professional, and there was no pressure to purchase anything. Once we agreed to purchase windows, Aaron explained, in detail, next steps and what the entire process would look like.
Courtney was a wonderful coordinator and she always kept in touch. It was effortless for me, she did all the work (HOA approval, etc.). So refreshing to have someone so kind help me through the project.
Derek was over the installation and will always be on of my favorites! Derek oversaw a previous installation and I trust him 150%. Derek didn’t cut any corners, he and his crew were respectful in my home and did a fantastic job!
What is the best thing about Aaron, Courtney, and Derek is that they were honest and caring. I feel as though I can call any of them at anytime with questions, even though the project is now complete.
Love the quality of these windows and look forward to working with the Renewal by Anderson team on future projects.
Nancy Mcbee
Renewal by Andersen did an outstanding job from the beginning sales part, explaining the quality and background of the Andersen product, all the way through the scheduling and the installation process. Our windows were installed with the greatest care and respect for our home. They put down drop cloths, vacuumed up the flooring, and cleaned up after the installation. They were even nice enough to put the window blinds up in our master bedroom for us after the windows were installed. Great job! We love our new windows!
Judy Richeson
The Salesmen were very informative and helped us chose the doors that went with our house design. The installers were very professional and went above and beyond our expectations. The door frames needed to be adjusted and some of the siding had to be removed for the new frame. The finished job was very well done and painters returned the next day to finish the installation. I highly recommend Anderson if you want a real show stopper front door. Thanks for the hard work.
Ray Oliverson
RBA exceeded our expectations. They are a group of very effective people. Whether they are in sales, administration, or installation, they know what to do, when to do it and they do it well. The installation of 19 windows took
two days. Our new windows have improved the curb appeal of our house, beautified our interior and will help us conserve energy.
Sd F
What an amazing experience we had with Renewal by Anderson. Carl was great to work with & even came out to check on the installation to make sure things were going as planned, which was very reassuring. Bill and his crew were absolutely incredible! They are hard workers and meticulous with the details. They even cleaned up inside and outside after the windows were installed. We have had a lot work done on our home, but this crew by far is the best we have ever witnessed. Plus, the windows look amazing! They really update the look of our home and we are excited to see the energy savings on our electric bill. I would highly recommend Renewal by Anderson if you are looking for quality product, competent & professional workers. You won't be disappointed!
Carol Wyatt
We had such a great experience with Andersen, from beginning to end. Our new windows are just spectacular and the people who made it all happen were all first rate. The sales rep helped us understand the difference and value of Andersen windows, plus he was just a lot of fun. The concierge team kept us in the loop every step of the way. The installation team and staining team were timely, respectful of our house and their workmanship was of the highest quality. The staining team even mixed up a custom stain for us to more accurately match the front door.
Buying new windows is not cheap, but Andersen offered a variety of payment plans to make it affordable. All in all, we had a thoroughly enjoyable experience and our home looks like new, thanks to the great new windows!
Karyn McGinley
I am extremely happy with my windows and the whole process actually. I felt well taken care of during the purchase, during the wait time for the windows, and during installation. It is obvious that everyone truly believes in their product and wants 100% customer satisfaction. My new windows are so beautiful and of the highest quality. I love how strong they are and how they help with outside sound reduction. I am so glad I went with Renewal by Anderson.
Julia Fair
Today, we had 2 windows installed in the back of the house. I got a heads up call that the crew was on their way and they arrived perfectly on time. The windows themselves are fantastic and I quite literally can already feel a difference in the temperature of the room.
More so than the windows, I want to compliment the crew that was out here. Honestly, I've never had such a wonderful contractor/crew in my home. They were incredibly professional and courteous. They were exceptionally clean and quick as possible. I would have them back without hesitation if needed. But I can tell they won't be needed to fix anything to do with the windows!
Derek Hawkins
We love our new windows. They are so quiet and very little heat comes in the house even during intense sunlight. The crew was so professional and thorough. They installed quickly and cleaned up and all we were left with is awesome windows, no mess. The windows are more expensive then vinyl alternatives but you get what you paid for. The screens are one of the most impressive parts that greatly enhance the views. We highly recommend them.
Jerry Smith
From start to finish the process was flawless. Michael came to our home and presented our selection, price and pay options. Next was the measuring of window, the young man was polite and courteous. Day of instalment was done very professionally. Very will mannered and left the work site as it was when they arrived. We were very please and our home look 30 years younger. LOL Renewal by Anderson windows will add value and beauty to your home. I highly recommend Renewal by Anderson for quality and workmanship.
Mary Hamilton
Very professional service, from initial visit to discuss window options to measurements to final install. Since these are not my first Andersen windows, I know to expect a high quality product. I was very pleased with the crew who installed windows. They were extremely skillful and left a clean work site. They pleasantly answered all my inquiries. I have complete confidence that the windows were installed properly.
Steven R Krauszer
Andersen sent two very experienced crews to speed-up the installation, which was delayed several days because of rain.
The crews were friendly and did a first class job. The installation match adjacent windows installed five years ago. They matched the first installation perfectly.
Their quality control inspector accompanied the crews to insure quality was up to par.
We had to leave for dinner the night of the installation day and they finished, moved the furniture back in place and cleaned -up and locked the doors.
Excellent job.
Char Bourne
I have lived in my home for 44 years and now enjoy the comfort and security of all windows replaced by RBA! It took me several years to complete the project but I am so satisfied with the outcome as I could hardly stay in my living area or breakfast room during the hot Texas summers. These windows are amazing: less heat /cold, less dirt and noise. Each person I spoke to was so professional and I appreciate the time they took. I was skeptical to choose RBA due to the expense but from start to finish the work is top notch. The initial appointment to the final paint crew was easy thanks to everyone's communication and check-ins from Deborah, my personal concierge, who kept me informed along the way.. Tony and his installation team are excellent with the install and clean up. Well done RBA.
Angel Roberts
Outstanding!! Great experience from start to installation. 11 replacement windows installed in 1 day. The team arrived on time, they were courteous, wore ppe masks, took care to cover floor and areas around installation. They also cleaned everything up. I love my new windows! Beautiful quality product. Highly recommend! Thanks RBE Team
Stacy R
Great experience! Windows came in sooner than expected. Installation took less time than expected. I felt like my house was well taken care of; the installers were very professional and quiet and they cleaned everything up before they left. My condo association was super happy that they also took all their trash with them when they left!
Would definitely recommend RBA to anyone looking to update windows or patio doors, or both.
Jerry Kier
We replaced all the windows (single pane) in our 34 year old house The windows are as good as advertised. They look great and I am sure that we will see savings in our AC bills this summer. The most immediate impact is the reduction of sound from outside. The installation crew was excellent. The window removal and installation process was smoothly efficient. The crew of 4 cleaned up as they moved through the house. They were friendly and helpful.
Beverly Childs
I am very HAPPY with my new windows. I have a tendency to just sit and look at them because they are so awesome. I now want more ! ! ! ! ! I am VERY happy with the salesman, Tom. He spoke in words I understood and showed samples that were also easy to understand. The installer is outstanding. His name is Jeff and he is the BEST in the business. I highly recommend Renewal by Anderson for window replacements.
Barbara Mugg
We were very pleased with the entire process involved in getting our new Renewal by Andersen patio doors (sliding doors) and windows. The team that did the installation was tremendous and really knew how to work together because the company keeps their various teams together. In our view you can’t go wrong and won’t be disappointed with the end result. Any concerns we had were quickly and expertly addressed. We highly recommend Renewal by Andersen.
Pete Reeder
Our window installer was punctual, courteous, and efficient. When he discovered that one window had been incorrectly measured, he called in to the main office to reorder that window right away. The rest of the windows were installed without issue and our house was left as the installer had found it. Later, when the re-ordered window was ready, the same installer returned to do the work, completing the job in about an hour. We are most satisfied with our decision to buy Renewal by Andersen windows, having seen a reduction in our electric bill in just one month.
Annette Parker
We replaced our two standard kitchen windows with a large picture window by Andersen, and we are thrilled with the results. The new window provides an unobstructed view of our yard, our fountain, and the birds that come to visit us every day. It also, surprisingly, dramatically improves the light coming into our home without the heat that you would expect from a west-facing window.
The crew that installed our window was very professional and knowledgeable. They were careful to protect our flooring and appliances and even used tape around the window opening to avoid damage to the paint. On the outside of the window, they had to work around an installed fountain surrounded by small, loose rocks! Yikes. Rene and his crew Julio and Eric did an amazing job. The installation is flawless.
We also want to mention Chad, our salesman. He was wonderful! Perfect. He carefully and thoroughly explained your product, answering all of our questions, but he exerted absolutely no pressure on us to purchase the window. He took his time. He was very patient and knowledgeable and is an outstanding ambassador for your product.
Originally, we had no plans to replace any of our windows except the ones in the breakfast area of our kitchen, because we already have solar screens on every window. However, after seeing the dramatic difference that your window has made in the amount of light, we are now considering replacing additional windows. When we do, we hope to work with Chad and Rene again. Good work, guys!
Multi County Appraisals, Inc
From the Sales Associate, scheduling office and last but sure not least the installation crew we had a great experience and will use them in the future for the rest of our windows as well as tell others about them....the product itself is amazing and one of the best upgrades we have made to our home.
Our Andersen Windows are the only thing that survived the flooding due to Hurricane Harvey, we are so pleased and decided to finish out the rest of our home with Andersen, Joe and his crew are amazing and efficient!!
Nikki O
We are very happy with Renewal by Andersen of Houston from the Kevin Murphy, the Sales Rep, to Beau, Crystal and Jared the install team and of course our beautiful new windows! They are exactly as promised and the install went smoothly and professionally. We especially pleased by how well they cleaned up and by their concern for our possessions by moving things and covering up before the work began. All very pleasant people to have in our home, and we are looking forward to finishing the rest of the windows.
Wayne Ormond
Great people to work for
Only been there a few days but everybody has been really really nice to me and very helpful.
Wayne Ormond
Ralph Lopez
Very happy with our windows. The rep who pitched us the product was very professional and knowledgeable. The install crew manager Chris and his guys were fantastic and knew exactly what to do once they arrived. They worked quickly and efficiently. Have not had one issue with our windows which were installed May 24, 2017. Chris was very meticulous and made sure that all work was completed on each window as I watched as he inspected each window with his guys. Also, once the install was complete, they picked up after themselves and left no mess or trash as though no work was done. Thank you guys!
Blake Grundy
Wow! The replacement window is fantastic, and I'm extremely impressed. We will have more windows installed in the future.
Your installation team of Bo and Crystal did a fantastic job. They were prompt, courteous, professional and patient in answering my questions.
They thoroughly cleaned up after the job was done.....spotless! After completion, they did a thorough demonstration on the window operation, features and benefits.
In conclusion, I want to thank the entire "Renewal by Anderson Team" for its commitment to Excellence, Quality and Customer Service!
Blake Grundy
Sherri Bisono
Great service - from sales to installation. Andersen did what they promised they would do. Everyone was on-time, worked hard and I knew what to expect. We purchased these windows for the back of the house where we got full sun for half of the day. Hope to save on energy costs, as our back living room was heating up with the old windows. Three days in, and the back room seems cooler. Very pleased and I would recommend to anyone.
Nita Schnell
We purchased a replacement patio sliding door from Renewal by Anderson and it was installed last week. We are pleased with the quality of the door and the installation crew's work. They were professional and covered the opening to prevent dust in our home, cleaned up and moved furniture back into place. Our salesman came to see the finished installation and to ask if we were satisfied with the new door. We would recommend Renewal by Anderson as a professional company truly interested in customer satisfaction.
Jennifer Lowry
I am very satisfied with my new windows. The quiet sound is amazing. Before, .I heard all the street and neighborhood noise. The screens are very fine. The installation went very smoothly. The installers worked well together and were very polite and courteous. There is such a clean look that I haven't yet looked into window coverings. The double pane prevents the room from heating up.
My only negative comment would be; I wish I had seen the windows in person and realized how large the frame and sashes would be. The three windows adjoining each other reduce the actual glass by a significant amount. I think I would have considered the extra expense of putting in French doors or something similar.
guadalupe delgado
We had a great experience with there team. Best windows ever!! There installation was fast and ran very smoothly. The installers explained everything that was being done and cleaned after everything was done. My windows and patio door look awesome. THANK YOU RENEWAL BY ANDERSON..
Charlee Kristof
I love my new windows from Renewal by Andersen! Definitely recommend for professionalism and quick installation. Kimberly was my concierge and she did a great job at keeping me informed every step of the way!
Susan Combs
Felt very very comfortable with the installers. Friendly, professional, personable, informative. Felt like we made a new friend it was such a good experience. Noticed the changes in the temperature in the house right away when window after window was being installed. My office at home gets and stays very warm during the day and night. No more. It is very comfortable now. I watched cars go by and could hear very little if anything at all. The temp in the house is overall the same now. LOVE the feel of the windows, the look is outstanding. So proud to have them installed. Thank you Renewal by Anderson!!!!
James Hicks
Renewal by Anderson replaced 4 windows in my living room and did a totally professional job from start to finish. The windows look great and in each phase of the project, they communicated the time of the next phase. The installers (2) were craftsmen and did great job and cleaned up afterwards. I would definitely recommend Renewal by Anderson to anyone.
Deb Jones
The guys were polite, quick and efficient. In and out in three hours...got the job done and cleaned up after themselves...you wouldn't know that they had been there. I purchased a patio door and it already is making a huge, positive impact on my life and finances - in a good way! I look forward to changing out my windows. I will definitely be going with Renewal by Andersen when I'm ready. Awesome company!!
Courtney MacDonald
Just had my front door replaced by Renewal by Andersen. Great service experience all the way from home visit/ordering to scheduling through final installation by all members of the Renewal by Andersen team. Installers were friendly, communicated expected timing (arrival and duration of job) well, and were very considerate of my home. Would recommend to others.
Diane Ham
We remodeled our home's interior two years ago but had no room in the budget for new windows. This year, windows were at the top of our list. Thankfully, we chose Andersen. They are installed and beautiful. Simply beautiful. Our 55-year old house looks almost brand new. From start to finish, we were treated by professional, knowledgeable, courteous and personable representatives. Matt Fogarty visited with us and offered excellent products. We felt no pressure -- none -- at all. The windows sell themselves. Matt was in our home a little over an hour -- showing us the features and discussing options and pricing. We felt confident in the purchase of Andersen windows. Each member of the team communicated their plans, were there when they said they would be and worked efficiently and cleanly. There were a few (very few) dings, but the painter corrected the areas, painted expertly and caulked smoothly. Inside and out, our house has clean lines and better definition. It is quiet and peaceful inside. We should have done this years ago!
Rene Harrison
We absolutely love our new windows! And the entire install was done very professionally by a competent and efficient team! If you’re looking for the best windows ever, both in terms of energy-efficiency and adding value to your home, Renewal By Andersen is the way to go!
Cassandra Dantoni
The windows are beautiful, our house is already noticeably cooler and much more attractive. The whole experience from our initial inquiry to installation has been positive and gratifying. The installation crew were neat, efficient, courteous and pleasant. They left our home as clean as they found it, patiently answered all my questions during the installation, and finished the job in an amazingly short time.We highly recommend the product and the local company and their installers.
donna schwan
I am extremely impressed with Renewal by Andersens. I can't thank Ms. Jackson enough for being attentive to my concerns and providing me with honest and relevant information. Additionally, Chris and his installation team;
clean, curious, and excellent workers. Amazing staff!!!
Catina West
I'm truly a satisfied customer my window are more than I invisioned they would be. It's one of the best investments for my home that I've made. You guys should really think about making storm doors with the same quality as the windows. I know that I would definitely buy it. The first thing I do every morning is open my blinds. I love my new windows.
Carole Flott
Christopher just finished installing my latest purchase and I could not be happier. The front bay window turned out even better than I expected it to be. This is my third and final installment of windows. They are truly beautiful! The whole process from initial purchase to installation has gone very smoothly! I live on a very busy street and I am very pleased with how quiet it is now. I can now sleep thru the night without waking up to the 3 am train whistle.
Christopher the installer did a fantastic job as he has the two times before. He is very courteous and a true gentleman. My neighbor was watching them install the side windows and even mentioned to me what a good job they did!
Thank you Renewal by Anderson good job!
Madalyn Grahn
The communication with front of house staff was amazing. They were so considerate of my needs, and the installers were courteous, punctual and professional. They took all my considerations into account, and went above and beyond my expectations.
Amber Molina
I didn’t end up going with them but their products seem top of the line and their service superb.
Russell Tucker
Our sliding glass door to French doors replacement project went surprisingly perfect thanks to the professional efforts of the entire team performing the work from start to finish. I say “surprisingly” as I can’t remember any past home improvement project that went perfect in all respects. All our questions were answered during the Sales and Order session, the measurements taken by Paul allowed for a perfect fit when Joe’s installation crew finished the job including professional staining of the oak wood doors to match our existing cabinets. All this done in way less than a day. Outstanding!
Karla Mulherin
I have enjoyed my windows for several years now. They are beautiful and the installers did a great job when we had them placed. I am, however, very displeased with the repair service. Our lawn guys accidentally sent a rock through one of our windows, making a huge hole in both of the window panes and also the screen. It has taken FOREVER to try to get this window replaced and it has dragged on for months now. I pay for the parts, Anderson says they will order them and call me when they come in, and then no one calls me. I have to keep calling them. This happened in May and I am STILL dealing with it! They finally put in the new window, but failed to order the screen. After paying an additional $180.00 for the screen, they said they would order it and once again never called me back. They also did not stain the new window, so it does not match. So I have been waiting for the “stain guy” to come out to do that.
Like I said, the windows are beautiful, but just hope you never need repairs. It is like pulling TEETH to get them to fix them!😳
Gene B.
We were very pleased with our installer crew. They worked continuously throughout the day. When the job was finished the windows were sparkling clean and not a sliver of glass anywhere! From the beginning of the project consulting with Shawn Johnson to the finished product it was a great experience.
Wilma Jones
We just completed our fourth experience with Anderson, and continue to recommend them to our friends and family. The products and service have been outstanding, from sales, to customer service for scheduling, to installation. I would not hesitate encouraging you to go with Anderson for your window and door needs.
Charisse Araujo Frugé
I completed my window replacement project in two phases. For both projects, my Sales Rep. Russell Dodson was stellar! He was extremely knowledgeable and very helpful in working with me to complete my projects. My installer, Mario and his crew, were very courteous, prompt and very thorough. Truly the best of the best from product, to service, to installation and follow-up. I'm a customer for LIFE (but hopefully NOT for another 30 years)!
Darrell Haddox
So very pleased with our door installation by Renewal by Andersen! Great help in designing what we wanted and great installers!
Gabriela Papp
Excellent quality and beautiful windows. The install went seamless and quick, techs were professional and careful with all the furniture and wood flooring near the windows to be replaced.
Windows are quite pricey but worth it. They compliment well my living room
Angela Spykerman
For this product, it is true, you get what you pay for.
We were so pleased with our kitchen window and new front door.
The quality is obvious and the window with the 'invisible screen' is so enjoyable. Since it's our kitchen window it offers a clear view into our back yard and there is no comparison to the old screen. As well, I cannot feel a draft when standing at the sink. The crank to open the window is also very nice VS the old fashion slide up that further obstructed the view, this solves the issue. The door feels solid and we love the look. The salesman that came to help us pick our items explained the difference in quality, in detail and also helped us choose our door. We were thinking about different color and he used an app on his tablet to take a photo of our exterior entry and then show us the style and color and it really helped us make a decision and we did not end up going with the color we originall thought we wanted. So design flaw averted, it was a very helpful tool. I hope to budget in replacing additional windows in our home, as the energy savings will help offset the cost (we have very old aluminum windows in the back and we can really feel the difference in drafts)
Juan Quintanilla
My wife and I are more than happy with our new windows. Everything went smoothly from beginning to end. The customer service and the installation crew were courteous and friendly. This is a great company, highly recommend!
Nancy Bergstrom
The salesperson provided comprehensive information about the materials and construction of the products and showed us models. The pricing and agreements were carefully explained. The installation was completed by professionals who attended to every detail from protecting and moving our things to gain access to our windows, to careful attention to all details of installation, to final clean up. We were very satisfied with the care and efficiency of the installation. Overall, a good experience.
Sheila Price
I had an issue with my windows and I was lucky enough to be connected to Kathy Cantu whose expertise and incredible Customer Service helped with my warranty issue! I wish all reps were this incredible
JC Peterson
Installation was good, craftsmanship good, quality of French doors installed excellent. My only complaint was after installation I had to call several times and took almost 2 months for the painter to come out and paint the exterior and interior trim. Other than that no complaints.
DeWitt Tracy
The unit is a large three pane patio door. The installers were very polite,knowledgeable and attentive to details. After installing the unit, it was the installers that noticed some imperfections on the unit and got the factory involved. After a visit by a factory rep., it was decided the whole unit would be replaced at no cost to me. The second unit was installed recently and we couldn't be happier with the quality and service! We will definitely recommend Renewal by Anderson! We're looking forward to having some windows replaced in the near future.
Karen Neal
From start to finish seven old windows were removed and new windows were installed in a little over 6 hours. The installers were thoughtful and considerate with our questions. All inside work was quickly cleaned up and they wore booties to keep dirt off the carpet and floors. During the time the windows had been removed,the opening were quickly sealed up with plastic to prevent any dirt,dust and heat from entering the house. Before leaving we did a walk through of the completed work. They told me a painter would return the next day to replant the trim with a matching color of our original trim. The next day the painter returned took a sample of the house paint, took it to a local paint store to have them color match the paint. After he returned and painted the trim it was almost impossible to tell the old paint from the new paint. Overall I would rate them @ 4.5 stars. The only improvement to the work that was done, is to have them be more careful with the shrubs, bushes and trees. Several branches and limbs were broke, I would recommend a tarp and cords be used to protect the limbs to prevent damage.
Helen Uhrman
The installation crew, Maurice, Robert and Robert's apprentice, were congenial and competent. They installed my windows without a nick or a scratch to any of my painted walls, window sills, or outside trim. They really seemed to enjoy their work. It was quite amazing to watch them dissasemble and remove my old windows. And it didn't phase them when a neighbor came in to watch them work. There was nothing for me to clean up when they were done. Maurice showed me how to operate my new windows. They are lovely windows inside and out. I had been worried about my new windows meeting conformity standards for the condominium association, but they fit in beautifully, and the terrastone color that David in sales helped me select was an excellent match to the older windows in the building. I live in a busy area of The Woodlands, and now in my condo, it is just quiet.
Debra Jacobsen
We got a new patio door and love the product. Very well made door. The company is very bad at follow-up. After the installation, no one called to follow up and schedule the painter to paint the trim. After 2 days, I had to call to ask to schedule the painter and to inform them the door needed adjusting because it was crooked. Since this, follow up has been fine. It's a shame that you pay so much money for a top notch product and the local company doesn't bother to follow up immediately after installation. You would think they would be interested enough to call as soon as the installation was finished to see how everything went...... The screen door is still a bit crooked and we're still waiting on someone to come and adjust it.
Nik B
The experience was smooth and enjoyable from beginning to start. Everyone we talked to was very professional and courteous. The installers were very mindful of our belongings and took care to protect from any possible damage. We love our new windows!
Linda Sullivan
I had my windows in install was very happy with technician they came in home ,very professional . They finished in timely matter. Thanks Renewal by Andersen. Love my windows.
Bardo Martinez
Very good product, we bought a three panel sliding door... We can't believe the quality of their product... SUPER HAPPY CUSTOMERS. In our next project we're going to replace our windows. The installer Raul was very professional , great job. Thank You!!!
GEOFFREY PINARD
Our experience with Renewal by Anderson is FANTASTIC. The sales experience is very thorough and the installation crew is the BEST I have ever experienced in any industry. Mario and his crew are CHAMPIONS.
Carla Strobel
We love our new door! It's beautiful and very energy efficient and keeps out the noise too.
Chris did an excellent job of installation. He was very meticulous and methodical to make sure the fit was perfect. Very professional and friendly too.
Concepcion Silva
Renewal by Andersen staff were most helpful from the beginning to the end of the project.The communication remained open and professional in all stages of our windows installation. We are most appreciative of their assistance in securing the Certificate of Appropriateness from the Historic Preservation Public Works Department. The three installers of the windows worked physically intense to do a professional job. The orchestration of all activities came to a grand finale with the painters putting the finishing strokes on the windows and the City Inspector approving the project on the same day.
Sherrill Peters
Very professional, kind, willing to answer questions. Never knew they were there, hardly. Really patient, and cleaned up continuously. Kept a pad on the floor in front of windows they were working on. Put plastic over furniture to keep clean. I was very impressed with the crew and the service. I would recommend Renewal by Anderson in a heartbeat. Thank you for my beautiful windows.
Brenda Johnson
Did not care for sales person, but we came to an agreement, nothing offered to really make me feel that I had a good deal. Very pleased with my new window and sliding doors, the installation was very smooth, good workers clean and quite. Would like to have one more window replaced, but price was much to high, I think the company could have work with me more
sheree fedder
Jerry Cook was very professional and did an excellent jab b installing our custom windows and slider for our porch. They look so good and the house is very peaceful.
Cherry Hartig
RBA makes an excellent product and every one of their employees was professional, meticulous and detail-oriented. It was wonderful knowing that I would not have to worry about about the quality of the windows installed or the workmanship. This is the second time they have replaced windows at our home and I am so happy with the results.
Jeanne Sulzbach
The whole Renewal by Anderson team is terrific! From the initial meeting in your home with the Salesman, who will take as long as needed to make sure you select exactly what you want, to the measurer, and last but not least, the great team to install everything. They are very professional, courteous, and skilled carpenters! Nothing is missed! I've had new windows installed, and recently 2 doors. The. Office support team is also awesome! I heartily recommend Renewal by Anderson!
Gary Killebrew
Beautiful windows that do exactly what Andersen claimed. Our bedroom gets the afternoon sun. It is the hottest room in our home in the evening. We could feel the difference right away. Even with no window cover you couldn't feel the heat of the sun. Installation took one day for 4 large windows. They covered floor and furniture so they wouldn't get dirty. Cleaned up and removed all debris. Showed us how to use windows and made sure we were happy before he left.
Sandra Reveron
I would like to thank the crew of Rick Soliz and company for an awesome job. The windows were installed very professionally. They look amazing! The entire job was done in a very professional way, explaining each step and cleaning after each window installation. The difference in the temperature inside was evident immediately. We hope to have the second floor of this 30+ year old home done next year. Once again, thank you for a job well done.
Barney Gorey
They are definitely worth the investment. The installers were the best and the windows have performed wonderfully since installation. Less noise, less dust, better efficiency and lower utility bills are just the beginning. They are beautiful too! Funny, but I've noticed about 50% of our neighborhood seem to have these windows. Now I know why!
Nicanor Gonzalez
Nice stop. You gotta back in, off the street, which isn't fun.. But If you manage the traffic right, it's doable, Very busy street.
Bibi Maddox
Overall a great product and the guys that did the install were very professional and courteous. They make sure they protect any furniture and floors. And they cleaned up after they were done which with kids was so nice!
The only snag was our alarm system wiring. I am still waiting for someone to come and take a look at it but we are very satisfied with the product and would highly recommend.
John Coyle
The windows are just wonderful.
The installation process was great to watch.
The installers carefully removed the glass and then the frames from the old windows. The only damage was a few plants that got stepped on, as I expected. After each window, the team cleaned up any mess and nothing was tracked around.
I would gladly show off the windows to anyone interested in buying.
It was a great experience.
Ally Gulam
Truly happy with the entire process, from meeting David at our residence several times to placing the order, and finally to having the installation performed and completed. David was very polite and professional, non-pushy, and easy to ask any questions. He answered most all and the one or two he couldn't, he was honest enough to admit such and to seek answers from the proper authorities.
The installation was on time and very well done. The crew headed by John was hard working, detail oriented, professional, polite and very respectful both of our time and our home. It's been only a week but we are very pleased with the windows, sliding door, install and customer service. Thank you, Renewal By Andersen!
Layne Waxley
From the initial home visit where we learned about Renewal by Anderson all the way through to the superb installation of our first two windows, our experience has been exceptional. Our representative, Mr. Rupp, was helpful and supportive in answering our questions and helping us select the perfect windows to get our project started. The office staff has been kind and courteous keeping us informed about the construction, delivery and installation of our windows. And, today, two expert installers masterfully installed two beautiful, new windows over our kitchen sink. I'm very excited about the new windows, and pleased with the results. Thank you, Renewal by Anderson of Houston!
John Laxson
Great experience from initial visit to installation. Everyone involved were professional, friendly, respected our property and showed up when they said they would. Great communication throughout the entire process.
Acie Jefferson
The sales personnel was very professional and extremely responsive to any questions, problems or concerns. The installation team was equally impressive when they arrived at our home. The window products are gorgeous and substantal and have really improved the look of our home. The flexible financing was another plus that makes the products more accessible. They are rather 'handsomely' priced but I quess you get what you pay for.
Dan Driscoll
My new windows from Anderson look fantastic and I am very pleased with how they have enhanced the appearance of my home. The entire experience was excellent. The installation was professional and they exercised care with my home. I plan to upgrade all my windows shortly with anderson windows.
Carol Tompkins
Our experience was excellent. The installation was handled professionally. The workmen were pleasant and VERY tidy. Each day they left, each room was left in perfect order. It was as if no one had been here.
I recommend this company and their excellent installers.
Larry Odelius
We had ten windows installed all in one day by a well organized crew. Six of the ten were much larger than standard size and were zero problem to this experienced crew. They covered all interior walk areas with heavy cloth runners and took off their shoes if they walked off the runners. The cleanup was way above what I expected. Thanks to the crew!
The windows and trim areas look great. With many windows being of the "picture window" type, our views are more spectacular.
Christina Montague
Renewal by Andersen windows are definitely more pricey than the general steel or vinyl, but it is a great price when you receive a 25 year warranty and the quality of the windows. Worth the money.
dan maples
Excellent workmanship by the installers. They work well as a team and never stop working .They kept us informed of their progress and any issues they have encountered. They were truly impressive. The windows speak for themselves or you wouldn't have bought them.
Charlie Pyle
These guys, from the initial contact through arranging financing and all the way through the completion of the job, communicated every detail effectively & efficiently. Great business model. The windows are beautiful. Now I have an awesome view of my backyard from inside my house for the first time.
Israel Carberry
The windows and front door are amazing! The installers were courteous and kept everything extremely clean.
Every window was installed square and level with the other windows in the old not-so-square-nor-level openings. Now the AC runs a fraction of the time, and all but the loudest outside noise is inaudible.
julio montes
The service I received from Renewal By Andersen of Houston was excellent. The window installers were very efficient and professional displaying great courtesy when interacting with me and members of my family. It was a great experience, and for sure I will recommend your company to my closest family and friends.
Patricia Garza
The replacement windows have been beyond my expectations. These windows have improved the efficiency of cooling the house as well as provided improvement to overall appearance of my home. Installation great and was completed in one day.
mary Jo Chapman
We have had nearly all our windows replaced through Andersen Windows and have been delighted with their professionalism, their friendliness, their expertise and follow through. They work with our schedule, correct anything that may need to be addressed, they are prompt, call to say they are on their way. The product is wonderful and we are very pleased.
James Jackson
We're very happy with our new windows. We sat through three different presentations from different manufacturers with Andersen being the last. The other two spent a lot of time comparing themselves to Andersen and trying to show why they were better. The competition was offering formed vinyl frames with insulation inside and some pretty decent glass.
When we finally sat down with Andersen, I quickly realized there was no real comparison. The Andersen windows were significantly better quality materials and construction without the bulk. The size of the vinyl frames was almost twice that of the Andersen windows. I was looking for windows I could see out of, not frames. Don't get me wrong, the Andersen frames are sturdy and good looking. They are exactly what I think a window should look like.
The decision to go with a window from a company that has been around and will likely be around forever made the decision pretty easy. I highly recommend sitting through multiple presentations from different manufacturers. Be warned, though, that with those other guys, you'll get very high pressure to commit immediately at the end of the presentation. Don't do it. If their quote can't stand up to consideration and scrutiny outside of the sales pitch, you are likely being sold something you don't want. The Andersen presentation didn't have the same tone at all. The windows sell themselves and while there are incentives to purchase immediately, I didn't feel the same pressure to do so.
The installation of the windows was a well orchestrated event. The installers showed up exactly when they said they would and were extremely courteous and polite. (My dog liked them immediately, which is always a good sign!) After reviewing the locations of the windows to be installed, they set to work. They helped move furniture and blinds and then covered everything in the surrounding areas and floors where they would be walking and working. They were quick and efficient making quick work of 10 window replacements with 6 on the second floor.
I didn't mention above, but during our presentation, the salesman made a big deal of the process of becoming an Andersen window installer. Having watched this team work, I have to say, I feel like they were even better than he said. When they were finished, my yard and home were back to how it had been before the installation team had arrived, except I had new windows. And what a difference! I wish we'd done this earlier. Our home feels more secure. There is less noise from the outside and I can already tell the home is more efficient holding the cold in and the heat out.
I'll definitely be looking to Andersen for my future window needs!
Carl Jerome
We are nearing our 2 year anniversary since installing Renewal by Andersen windows. After spending more money than many of our our neighbors, we experienced buyers remorse. However with the 0% interest rate and $100.00 a month payments, the savings on our electric bill is about equal to the monthly payment. I noticed the savings during this very hot month if July. A friend of mine had moisture inside his 5 year old non Anderson windows and it was no longer under warranty. I am happy with the lifetime warranty of Renewal. Although I have no personal experience with other window company's, I trust that if moisture developes inside my windows, Renewal will be here to Honor the warranty. I feel that I received quality work and quality windows.
Bill Cornelius
We had a great experience with renewal by Anderson. We especially loved John and the guys who installed our windows. They were very kind and professional, and did a fabulous job. We love our new windows!
Cindy Woods
We have had every window in our home replaced (in 2 waves) by Anderson. Everyone, every step of the way is professional, courteous and efficient. We love our windows! They are not only beautiful, but they also keep the heat, sound and bad guys out! We highly recommend Renewal by Anderson!
Diamond Parker
Renewal by Andersen is a awesome place to work . I was in telecommunications for over 17yrs and lost my job. I was finally able to get my life back on track with Renewal by Andersen. I had not been able to achieve employment allowing me to come even close to my former salary until Renewal by Andersen gave me the opportunity!! The staff is very supportive and family oriented!! The Coaches are awesome and understanding and work with you to achieve your goals!!! I have also seen our window replacement process and I plan to purchase windows myself as soon as I get my house!!!!
Mike Williams
We are very happy with the replacement doors. Every step in the process, from our initial consultation to installation, was first class. If you want the highest quality doors with a great warranty look no further. A+
JYB
OMG! Bo, Joe, Frank, & their crew were awesome! We highly recommend Renewal by Anderson to everyone who needs or wants to replace their windows & doors! The work that was done was incredible! Our house had some challenges, but, nothing RBA could not handle! We had so many of our neighbors compliment the look of our new windows! Very happy!
Joe Montgomery
Except for the mixup on the installation time, everything was fine. Installation crew was professional and courteous. Door looks great. Post installation, cleanup and tips on door care were outstanding. We highly recommend Andersen.
Sidney Chachere
The installation crew was very efficient and clean. The installation took less time than anticipated and they were able to contact the painter and expedite his work as well. I was very pleased with the entire experience.
Zohreh Schuessler
We love the good quality door. The installation process was smooth, and the crew were efficient and polite.
ervis kovacevic
I’m going to invest my time and write a lengthy review because this was the best remodeling/home improvement project and the best contractor experience my wife and I have ever had, and we have dealt with quite a few contractors. I hope this review makes it easier for those who are undecided to make the best decision. It is important to mention that we were not peddled by a solicitor, but rather decided on our own to set up an appointment with Renewal by Andersen’s salesperson to come to our home and give us a presentation of their products and installation process.
Window consultant/sales representative
We have had a pleasure to have Mr. Christoph as our window consultant. He is extremely knowledgeable, not just about the products and services that he is selling, but also about every other possible problem or issue that you might encounter and need help with. He was available seven day a week via telephone, email or in person and answered all of our inquires promptly. In our case, we had an issue with our HOA management company and it took us over six months to get approval to have windows of a specific color and design installed. During these six months Mr. Christoph, Ms. Solares and Renewal by Andersen’s vice president for Houston area Mr. Birner provided their services, advice and resources to help us dispute HOA’s decision and get the windows that we wanted.
Installation
Just like every other step of the process, Renewal by Andersen delivered five-star service in this aspect as well. Mr. Bo Usher and his team will amaze you with their professionalism. The crew will be at your home on the day and exactly on time you were told. First and foremost, they will make sure that inside of your house and your yard are protected so nothing gets damaged in the process, if you’re home they will explain everything that you want to know and will accommodate and comply with any of your requests, more than likely installation will be finished in a day and after they’re finished your home will be cleaner than when they arrived.
Overall, we are more than happy and very pleased with our new windows, which were custom made for our home. Windows exceed our expectations and serve as a barrier, for both sound and heat. Aesthetically, these windows are unparalleled, will stand out and you will get complimented continuously by your neighbors, mail lady or any other person who sets their eyes on them. Service just like the product is remarkable and so far, unsurpassed by any other contractor that we did business with. Thank you Renewal by Andersen.
Linda Richards
We love our new windows, very nice looking and the install was fast and the overall experience was great. I would recommend these windows to anyone who wants quality and couldn't be happier. Expensive but worth every penny.
Richard Scibek
The work is not complete yet, so this is an early review covering only the installation. The crew that came to our house busted their blank-blankety-blank-blank BUTTS! When preparing the bay window installation the crew chief discovered a lot of bad wood that had to be replaced. He discussed this with me and then his bosses and was given the green light to do the repair and replacement of the old wood. This added a bunch of hours to the original schedule and the guys worked the problem as efficiently as a human could do it. The entire crew was polite and dedicated to the work and it was dark outside when they finally stopped. The next day the crew chief came out and personally re inspected and conclude the initial installation. This left me feeling very good about the project so far.
To still be completed is the interior dry wall replacement and repair, exterior wood work and finally chalk and paint. I am hoping to provide a further positive review when that work is done.
Rick Kostue
Because of weather issues installation was delayed. Install crew came on a Sunday morning to get the job done. Very much appreciated their efforts, speed and quality of workmanship.
Richard Schauer
Outstanding product highly professional installation team. Would by from them again in a heart beat.
Zachary Francis
Amazing company from start to finish. Great people, almost as amazing as their windows. The view looking out my new windows makes me feel like I’m living in HD!
Mary Jo Gibson
The sales rep, Chad Schmidt, was very professional and
knowledgeable, The installers did a great job, made sure the windows
fit properly and cleaned up after themselves. I'm very happy with my
windows.
Wayne Harmon
Initially I had three Anderson windows installed on my bedroom windows to see if these windows would be as effective in reducing the heat as advertised. They proved to be a very good investment and I now have seventeen windows with four more to go. I am constantly contacted by other window companies trying to sell me their windows and telling me that they are less expensive and better than Anderson. No representative of Anderson has ever said negative things against their competitors.
Your windows have made a significant improvement to our homes energy efficiency.
I have had the same installation crew on three separate occasions and look forward to having them pefrom my last installation. All of the crew members are professionals. Upon completion one would never know they had been in my homega and yard. Hat'so off to Don's team.
Iulia Tomescu
Some updates on my case:
following my initial review of Renewal by Andersen, I was contacted by the company (the general manager) and a resolution of the case has been achieved. the window was replaced at no cost and a concierge was in touch with me all the time to make sure that things go smoothly as part of their newly implemented improvements. They desire to improve their business model is commendable.
I would like to share my very disappointing and bitter experience I had with Renewal by Andersen company, located at 9825 FM 2920, Tomball TX 77375.
All things were great until the moment when Renewal by Andersen was supposed to fulfill their great warranty promise of “20 years limited warranty for glass”. Many companies do promise great warranties for their products, but few abide by what they promise and demonstrate solid professional integrity and healthy business values and ethical norms. Fulfilling a promised warranty represents the turning point that sets apart good and reliable companies from the rest. My unfortunate case was handled very poorly by Renewal by Andersen. Their products are expensive products and the promise to their clients is not only about high quality products, way above average, but also great warranty policy. Renewal by Andersen chose to put at stake their reputation over a +$1,500 window.
My story occurred in May of 2018 and the entire story affected me so much emotionally that I decided to step away from it for a while so that I can assess the whole situation with professionalism not based on emotions. So here I am 5 months later ready to tell my story to help people decide on a window provider and avoid the ones like Renewal by Andersen. We are leaving in a world where media and social networking is widely spread so the word goes far and quick. There is good chance to reach out to many people via Facebook, companies’ websites, Next door, Yelp, Google reviews, etc..
I was extremely disappointed by the lack of professionalism they demonstrated. I did everything in my power to cooperate and have a fair assessment. Perhaps the reason for the window to break was “an act of God” in which case a replacement is denied. But they showed no effort in understanding what really happened. Renewal by Andersen decided to dismiss any evidence (such as my photos), refused to cooperate and treated the whole story very poorly at the expense of their reputation.
Please see the whole story in detail posted on Yelp.
Cindy Ingo
My experience with Anderson Renewal was exceptional from the sales man to installation. David my installer was very professional and respectful of my property. They did a great job.
William Allen
The windows are beautiful and the install has been perfect. The crew did a lot of work and did it efficiently and on time. I would not even consider using anyone else it you can get Renewal by Andersen that's who you want.
Ruth Evans
The installation crew was very friendly, showed me how to use the new windows, worked afficiently and cleaned up after they finished. I love my new windows.
Kat Furman
The installation team, led by Derek, did a STELLAR job installing my sliding patio door. Derek explained everything step by step, and the guys worked quickly and neatly, cleaning up as they went. They were professionals all the way and now I have a beautiful, secure patio door. Andersen Windows and Doors should be proud to have Derek and his team on staff. THANK YOU!
Tom Gates
Windows at installation look great. Our installer, Yobany, was very professional, personable, and cleaned up everything as they worked. It was overall a wonderful experience. Looking forward to cooler rooms on the west facing part of the house.
Weida Shurtleff
The Young men are very nice. They have done a great job. We have enjoyed there work. I will let anyone who would like new windows to call Renewal by Andersen of Houston.
Thank you,
We love them.
Robert and Weida
Joseph Bowen
My experience with Renewal by Anderson of Houston was great. They worked with my schedule better than Myself would work with my schedule. The install team was superb with the whole job. The doors and windows revitalize my home.
Wil Robinson
Never thought we would ever replace all of our windows on our custom home we had built in 2005, especially after the "Sticker Shock." However, after a great demonstration and carefully arriving at a more reasonable price point, we agreed. Don't compare the price hype of other replacement window companies for $189.00 there's no comparison, Andersen Windows are in a totally different league. Paul our sales person was knowledgeable, but was somewhat confusing with the ordering process, however, it all worked out in the end.
The first 8 of 22 windows were installed on Sunday, Feb. 12, 2017, by Rene and his partner and went off almost without a hitch other than one broken alarm wire which I was lucky enough to catch and repair before the window was installed. We later learned from another Andersen employee, that even if the problem had not been discovered and repaired before the window was installed that Andersen would have corrected the problem. Everyone we talked with at Andersen were friendly and professional. Awaiting the arrival and installation of the remainder of our windows so that we can enjoy the energy efficiency as well as the quietness from the outside noises that the windows provide.
David Lugo
My wife and I were really impressed. The guys came in and were very systematic. They explained everything as the day progressed. We wholeheartedly recommend Renewal by Anderson. We are very happy with our new energy-efficient double-pane windows.
Diann Kirkwood
The first two installers didn't exhibit any of the professional standards explained to me by the salesman. Although my window frame had structual damage , they placed one of the windows in the frame anyway. This lead me to beleave that if I hadn't walked into the room to check on the progress they would have continued with the install, knowing the frame needed to be repaired. At that point I was done with Renewal by Anderson Windows. After speaking with a supervisor, he sent "Christopher". He was very professional. He apologized for the other guys unprofessionalism, explained to me what needed to be done, and proceeded to do the job. It took him two days, but the results were amazing. His work restored my expectation of the company.
Greg Maynard
Rene and his team were courteous through the entire process, explaining the "why" behind their work. Scheduled a follow up to repair drywall damaged during the installation of one window. Definitely will get more windows done by Renewal by Andersen.
Mason Crew Brick Repair
These guys are the REAL DEAL !! We were called to assess a minor issue after they installed a front door, by the way looked GREAT!! I would certainly would encourage home owners who need a TRUSTWORTHY contractor to use these guys. 100% 6 Stars. On time, knowledgeable rep, and straightforward.
Mark Gerlich
From start to finish, very satisfied with my Andersen "experience". This all started with a random stop at an Andersen kiosk in a local H.E.B. market. From there, an in-home visit, sales presentation and product demonstration, all very professional. What began as a one window "test", ended with a total window(s) replacement for my entire home. This decision was based on the professional manner and manners of our salesman, Kenny Christoph, and the undisputed quality of the Andersen product. Finally, the precision fit of the custom made widows for my home and the expertise of the installation crew, true craftsmen, have put an exclamation point on, and validated my wife's and my decision to purchase the Renewal by Andersen product. In closing, the follow-up by Andersen quality control and "customer satisfaction" staffers has been equally impressive. I do, and will continue to, recommend "my" Andersen team to any any all.
Charlie Evans
Great service from sales to installation. They all seem to take pride in providing excellent service and good explanations. Also very timely.
Marilynn Renee Dubuc
Entire experience was so easy and smooth. My installer Joe was amazing. His team was nice and they work super quick. They left my house cleaner than it was before they began.
bonnie sue chasnoff
Worth every penny! Had 2 windows done by another less expensive company prior to our Anderson windows. The customer service was terrible, and the vinyl framing around the glass looks cheap. I guess the saying " you get what you pay for something " is true.
Sue Covington
I do admit I am still suffering from sticker-shock, but this was probably the most pleasant in-home ANYthing that I've ever had in my home. Jackson and Braye were so friendly and kind. I am so proud of my new window I can't keep quiet about it! Thank you!
Robert Cunningham
Extremely professional. They knew what they were doing. Smooth, safe and efficient.
ARRUDAWAKENING
I will never purchase another window unless it’s through these guys. Excellent product and incredible service/installation. We are loving our new windows!! I highly recommend them.
Melissa K
The minute they install my windows I could feel the difference in temperature in the room. I've only had them for a couple days and I absolutely love my new windows! Everyone I work with was absolutely friendly and very informative
T A
The service was great. From beginning to end Mary was great with presentation...
and the installer Jose Perez was professional and timely.
Jim B
RBA did a great job and were very thorough in their work. Joe and his crew of guys were extremely responsive, showed up on time and did the work as promised. They were very attentive to detail and the windows looked great. No regrets!!!
Cathey Merrill
Professional, fast and exactly as wished for - we highly recommend Renewal by Andersen. We've had them replace windows on three different occasions and now all our windows are bright and beautiful.
Robert Moseley
Wonderful experience from purchase to pay. The windows & sliding glass door, installation crew, paint crew......all together were a great experience. Money well spent.
Cecilia P. Castaneda
This was a huge and costly project but from my first contact with the RBA sales rep I knew this was the right decision. Every single person that was involved in this project was professional, safety conscience, knowledgeable and simple pleasant to work with.
La Lacr
The process was seamless from start to finish. The sales representative did an effective job, was clear in his information, and dealt with all the questions presented. The installers were efficient and efficacious, as well as personable. The painter, too was efficient and efficacious and personable.
Carl Masterson
It's been a short time but I can leave the thermostat at a higher temp during the day and no need to go too low at night. The installers were professional and considerate and explained everything they were doing (and why) answering all my questions. I will be using RBA to replace my French doors in the near future.
Michael Eyre
Super knowledgeable sales person and superior product. We are looking forward to our new windows!
Never knew so much about why vinyl is not a good choice in Houston.
Elizabeth Bush
Thanks for the great job by David Hanlan, Joe Gonzales, and Steven Perry. They installed by Andersen windows in the time frame that was set up. These guys were professional, polite, neat and just outstanding. David kept me informed on the progress and if changes needed to be made. These windows are wonderful, bright and quite. Best investment I made. Thanks to all.
Nicki N
This is the 2nd time I used Renewal by Anderson and for good reason. They show up on time, begin working on the job and finish in a timely manner. They worked hard to get everything just right and the crew was very professional. Excellent job, again! Highly recommended them.
Keith Jones
The Company is very reliable on making there promises and delivering there Products in a very timely manner and the installation team was Great . They took away all of my old windows and was very clean and neat and never left a mess for me to have clean up .
George Dingle
Workmanship looks excellent after completion, that I would have to say is the best part of getting the windows. Although the crew left a mess on my front lawn and most importantly, the price was absolutely ridiculous for 6 windows.....
Maria M. Vargas
Our windows are beautiful well worth the money. Only had half of the windows done but I will get the others done sometime next year Lord willing. My husband is also very pleased with the installation and the windows. Thank you.
Bobby Grimes
Outstanding windows. Installers were professional, and polite. They did a great job with the install, and cleaned up the worksite inside and out. Definitely recommend Andersen of Houston.
Ellen Van London
I highly recommend Renewal by Andersen. The entire team and process was perfection and we are so excited to be able to open up our home to be able to bring in our back yard as part of our living experience. An 11 on a scale of 10.
Richard Hoffman
My family and I are very happy with the new windows. From purchase to installation was professional and enjoyable. I recommend Renewal by Andersen to anyone who is considering purchasing new windows.
Geffrey Argao
I had a front door installed at my house. The product is well build and the customer service from concierge to installer was a great experience. People are very professional. This company I highly recommend.
Anthony Orlando
From start to finish this was an amazing experience. The overall look was amazing & from salesman to installers was nothing short of 5 star service. We will be doing business with them again in the future.
Douglas Allee
The windows I bought through RBA are beautiful windows, sound resistant so that outside noise is reduced to a minimal level, and were installed carefully by considerate and capable installers. I look forward to many enjoying my windows many years.
Thank you,
Doug Allee
Mark Phillips
Don Kabel and his team, along with Drew Millican did a tremendous job - very professional, courteous, and efficient. they installed 11 replacement windows in one work day and cleaned up very thoroughly. I could not be more happy with the installation and the resulting appearance of the house. I would recommend RBA without qualification. Mark Phillips
Denise Frisby
I’m so pleased with my windows. They just give the house to me a whole new look. I can’t wait for fall/winter to come so I can open them up. I would recommend y’all to anyone who needs windows. Today 6/23/2018 I received my can of cookies, that was so nice of y’all I couldn’t believe it. They look so good. I also loved getting the receipe. Again Thank You for my windows & cookies.
Denise Frisby
Shad Ahmed
Very expensive. Constant put their competitor down. 14800 for a French door and 6300 for a slider installed. Home Depot sells the same standard door for $3500 and no more than $1000 for install. Pella was half the cost on their French door.
Terry Conrad
Superior product that’s worth the large investment. Immediate impact on energy and sound efficiency.
Deniece Julian
Best windows on the market and priced right for the quality you get! Some people spend more on plastic/vinyl windows....sadly. Their customer service, sales professionals, installers and office personell are all top notch and most ethical out there! Do yourself a favor....shop HERE!!!
Sincerely,
Lifetime Customer
Tommy Hastings
From the sales person who can out and showed me the products that I was interested in to the installers everyone was professional and answered all my question. I highly recommend Renewal by Anderson, their products are far the best on the market. I will be replacing more and Anderson will do my work.
Jay Flusche
The installation was perfect. The windows seal tightly and they look great. I have had the same installer (Mario) for all three of my installations, and I have had the same high level of skill and professionalism.
Diana Lee
Thank you so much Renewal by Andersen Windows for updating my home with beautiful windows. You did a very speedy and professional job. I loved the team you sent out. Again, thank you. Diana Lee
michael klekar
Love my windows! The installation process went just as Aaron George stated! The electricity bill decreased to half in one week(get a summary every week)!!!!! They also look GREAT!!!!! Mary Kay and Michael Klekar
Sammy Kocurek
I am missing my cell phone power cord that was on my bedroom dresser. I found a cord being used in my master bathroom and thought it was one of the RbA personnel. This appears to have been mine as I am unable to locate it. I contacted the crew lead the day after and again today with I'll check into it. I have caulk on my blinds and caulk that is messed up in some windows.
The blinds were reinstalled by the RbA crew and I have an issue in the Master bedroom - there are 3 blinds but they were not set correctly.
Not sure if crew was suppose to reinstall.
The new widows push some of the blinds beyond the window frame.
The installations went well except all my alarm wiring is buried and the alarm system can not be used. Not sure if this was part of the contract.
Would like the contract writer Bo Dempsey come by and review the workmanship.
Aaron Matchette
The installers knew their job and were very professional.
The prices for the windows are very high though, so I would expect outstanding customer service, and that is what I received.
Jenny Shelby
Absolutely wonderful experience. The guys who came to install the windows were extremely professional, courteous and very fast!! We love our new windows!!!
Marguerite Trail
This is the second time I have used Renewal by Anderson to replace windows. They are quick, clean and their product is excellent though pricey--but you get what you pay for.
Debbie Brooks
It was a very good experience. From the salesman, through measurements, financing, installation and painting .... everyone was professional and courteous. No mess left behind. And the windows look fabulous!
Jim Honefenger
Outstanding installation and service. Replaced the back windows that broke during the flooding from Harvey. The front windows which did not back were Anderson and they cleaned up nicely. They are the only window to have in your home.
Catherine Crossley
Fantastic company all around. Job was done on time. Installers David and Steven were always very courteous and professional. Would highly recommend them as installers and the company is top notch!
Danny Phillips
Rick Soliz and his crew weere wonderful. They were prompt to the appointment. The entire crew was polite and interacted with my family very well. I have never had contact workers so involved and explanative throughout the process. We have had our first cold spell of the season. I can honestly say that our room facing the North has increased in temperature by 10-15 degrees, with just having new windows. We were skeptics at first, but enjoyed the pleasentries of new windows regarless. I am a true believer now.
Richard Dessel
Renewal windows by Anderson did a great job very professional Beau the installer did a great job clean up when through made sure we knew how the windows work and made sure we was happy
Jim Mayland
RBA did a wonderful job installing our windows. They installed all 11 windows in about six hours, including a couple of hard to get to windows.
Vicki Martin
Our new windows immediately created a cooler & quieter home. Installation was prompt & courteous. We couldn't be happier with our Andersen investment.
Melrick Barton
These guys are some of the best in the business. I am truly happy with the process and would recommend them to anyone.
Patrice Cruise
The technician David was a gentleman. Spoke with good knowledge of what te the problem was, what the solution would be, and had all necessary equipment to solve my garage door problem. David work great in a timely manner and got it done. I'm so excited that I can open my garage door to park after a hard days work. Two thumbs up David. GREAT JOB!!!!
K Thornton
We recently had 5 of our windows replaced at our home, an old Farmhouse in Montgomery, Tx. We love the new windows and think that this company did an amazing job.
Mame Yaa Badu-Acheampong
The team and master builder that replaced our upper window and installed or new kitchen window was superb, respectful, fast and tidy
C Toy
These guys are great! Don Kasel supervised and is incredibly respectful, meticulous, and polite. They showed up on time, worked hard, and got things done quickly. They clean up everything and make sure you can contact them if there's any problems later on. I would recommend this team to anyone!
Ann Rayburn
We had a great experience with Anderson. Always on time, always prepared, always working while in the home. I was also extremely impressed by the courtesy of each of the crew members!
Tina Bredehoft
Windows look awesome. The installers were very nice, polite and were very professional. They put everything back the way it was. All around great experience.
Tommy Jones
Installation was on schedule with courteous professionals as expected. Clean up done well. We are very pleased and would recommend Renewal by Andersen.
Lee Ann Kroon
Beautiful Windows!!! Makes a huge difference in the look for the front of our house! Bo, our sales rep is awesome to work with as well as the team of installers.
Kaci Juge
Great professionalism, friendly and responsive team, respectful of needs.
Stdyeddy The Man
Renewal by Andersen was a very pleasant experience from dealing with the sales representative all the way through the installation. One could not ask for a better, more professional experience than what was demonstrated.
Dave Smith
Geovanni and Omar did a great job and cleaned up after themselves. The viewing is tremedous out our windows. It is much quieter. We have all tile and yet no echo now.
Judy Franke
RBA has completed 3 jobs for us and we have always been very satisfied. Teams have always been very respectable to us and our property.
Bob Smythe
Renewal by Anderson windows are amazing, their installers were amazing, their sales folks were amazing, and their back-office folks were amazing. For an AMAZING experience, get Renewal by Anderson.
Barbara Malinowski
I love my windows and doors they make me smile every time I look at them. The entire crew was very professional, polite and a delight to have in my home.
Eric Waid
The crew arrived a little earlier than they first indicated which is always a good thing. They asked a couple of questions to make sure they understood what I wanted and then went to work. They did an excellent job and I could not be happier.
Sean Everett
Just got new windows. They're beautiful. I couldn't be happier with the installation. The installers were very professional and courteous.
Joe Akers
Efficient, courteous Men did a really good job replacing our windows. We were very happy with the end results.
Chris Tan
RBA is great. The installer was very professional. They showed up on time and all through the installation are extremely helpful and friendly. All the services are world class.
Thomas Boal
Very pleasant experience, from the initial sales call to the professional measurement capped by a very thoughtful installation crew. Looking forward to when we can install the next phase.
Dixie Waters
The windows are as beautiful as I expected, and they compliment the style of my house. When Don K and his workmen finished, the area was cleaner than when they started.
Charleen Blank
They were on time. The windows are beautiful and my house is cleaner than when arrived. Installers were great.
ilana blomquist
We love our Anderson windows. Happy to do business with the company. Great reps and work teams.
Runge Nina
love my windows! The cold weather this winter proved that it helped keep wind and cold out. Also, I need something stating that the windows are energy efficient. Thank you. Nina Runge
Curt Insani
I was vary pleased with the quality of window installed..The process was long but well worth the wait..Would highly recommend Renewal by Anderson Windows....
jeffery mcmeans
Excellent service and great windows. Jack was so helpful and always answered my questions. Very professional. Would recommend your services to friends. Thank you.
John00 Miller
You get what you pay for, and I feel the quality of window and all the people involved in the process were exactly that. Couldn't have been easier or looked better.
Belinda Miller
I work for an HOA and I had the pleasure of doing business with Ms. Yvette Solares. She is very professional and efficient, always reply to emails in a timely manner and very pleasant to work with. Thanks Yvette!!
Dwight Chilcoat
I had a great experience with Anderson Windows. The installation went very well and the windows are a really good product.
Diane Lyte-Johnson
I would give 100 stars,but That wasn't a choice!
The crew arrived on time and work very efficient together. I absolutely love Bo and his wife are very nice and fun to be around.
Jerry Orsak
Renewal by Andersen did a bang up job on installing my windows! Well pleased with how they look and enhance my home!
Jamie Bassett
Renewal provided an excellent product, and their installers all did an excellent job.
Forrest Craig
Nice job. This is the second of several steps as we slowly replace all the windows in our 18-year-old house and we're please with the job done by Renewal by Anderson.
Jamie Bozarth
They did windows, but also took out some French doors and put in a bay window. Love the finished product and professionalism.
Toby Simmons
No, the whole process was easy and painless. The quality of the windows is top of the line, cutting edge technology.
Ruth Becker
Rick and his team were friendly and did great work. They did a good job of keeping their work space clean- a plus when you have children.
Bernadette Hogue
Great windows. Better than we anticipated. The installers, Bill and James, were the best.
Could not be happier with Windows and installers.
Dennis Boatright
Installation of my new windows went very smoothly and they add a new dimension to my home. We are very proud of them.
Andrew Dunwood
We had an excellent experience with Renewal from the very beginning to the end. Our windows are great!
Mary Thomas
Great experience. The workers was great didn't leave until I was happy.
Timing was great. I ABSOLUTELY LOVED MY NEW WINDOWS AND DOORS!!!!
THOMAS RITTER
Rarely will you find a company that gives such outstanding customer service as I found with Renewal By Anderson.
D. Westfall
I really like them, they are beautiful... like I said ask me in a year if they were worth the money !
Tomi White
Overall a great experience. The cost was high for the windows, but we felt that the quality of the windows was worth it.
Jimmy Washington
I WAS SKEPTICAL AT FIRST, BECAUSE OF THE COST.I HAD READ REVIEWS THAT SAID"IF YOU HAD THE SPARE MONEY, DONT GO THE CHEAP ROUTE WITH REPLACEMENT WINDOWS AND WITH SEARS, HOME DEPOT, ETC." THE GUYS WERE PROFESSIONAL, KNEW WHAT THEIR BUSINESS, EXPERIENCED. THE WHOLE PROCESS WAS PROFESSIONALLY DONE FROM FIRST PHONE CALL TO FINISHED INSTALLATION. I CAN ALREADY TELL THE DIFFERENCE(3 DAYS AFTER THE INSTALLATION) IN THE COOLING OF THE HOUSE. THE HOUSE STAYS COOLER LONGER AT THE SAME THERMOSTAT SETTING AS BEFORE, BUT THE A/C-HEATING UNIT DOESN'T COME ON HALF AS MUCH NOW. THE HEATING AND COOLING BILL IS GONNA DROP A LOT! I AM VERY SATISFIED RENEWAL BY ANDERSEN.
Sylvia Zepeda
I still have questions about the loan. I need to know that I'm only paying 2.99% for the term of the loan and that I can pay it off without penalty. The mail I've received has uses complicated language.
Justin C
Great installers and beautiful windows. Very professional workers and no small details left unfinished. I would recommend RBA.
Carrie Siatunuu
From the time of meeting representatives to the actual installation, every step of the process has been professional with the utmost concern of our needs or wants. Besides being the best in window replacements for quality, their installation was seamless. Even ensuring full clean up at the end of the day. In fact if it wasn't for the new look and feel of the windows you would never have known that they were there. The quality is amazing. Neighbors have already commented on how good they look as well.
Cheryl M
The new windows allow the light to shine through without the heat. There's less outside noise as well. Thank you!
William Stein
Great installation and very friendly staff. Great follow up on details and they keep you up to date on issues with your installation.
Charles Pehl
The crew arrived when they said they would. Did a professional job quickly.We are thoroughly satisfied with Andersen and intend to use them again.
MICHAEL Pearson
Long sales presentation, but well done. Timely delivery for a custom window. Installation crew was right on.
Fábio Santana
Great product! Best windows I ever had. I was impressed with the installation and the finishes.
Leslie Smith
The quality of work was great. The only concerned I had was wait time on installation was to long after the first initial wait.
Vicki Raynold
The installation staff was very professional and I'm very pleased with my new window.
Richard Maddy
Excellent service and installation. The installers were amazing! Rick and his crew did a fantastic job!
Melissa Priddy
Love our new window! Order was finished before expected. Easy install. Looks great!
Nicholas Paganini
The new door is great! Just wish they would have explained it would take so long to make. Install was short and easy.
C JurF
The whole window experience was overwhelming, but WHAT a joy everyone was to work with...they followed me thru the whole process and the end result was pure beauty! I Love Renewal by Andersen!!!
Lorraine Mendez
The installation was very professional, It was a job well done, very detail oriented and finished the job sooner than expected!
Patti Sargent
Chrisian, installer was professional and kind. They were neat about work. Love that the screens are so fine lets more light in.
Katherine Smaistrla
Everyone was professional. They arrived on time and cleaned up afterward. They also replaced window covering before they left. I would recommend to others
Edie Lang
Excellent all around experience!
Dawn Nielsen
Awesome communication, service, installation was fast and they were very clean. I think they left it cleaner than the way they found it! Would use again!
Morris Andress
Installation went very well and the windows are everything they were advertised to be. We are very pleased.
Mary Thrapp
The crew doing the installation were prepared and polite. Everything went smoothly and the finished product was beautiful.
Fran Hancock
We were very pleased with our new Anderson windows and the personnel we dealt with were very accommodating and professional.
Jindra Butcher
The installation of my back door was quick, efficient and very well done by the work crew.
Andy S
What a fantastic organization. I stopped in today to look at their product and met the owner Bob very friendly and knowledgeable definitely concerned with the customers.
Thanks for your time today Bob.
Marsha Hollins
The installation crew was efficient and diligent in their work. The windows are great
Linda Rios Brook
Beautiful window - more expensive than vinyl for sure but for a focal point room worth it.
Billy Wright
Raul and his assistant were professional and polite. They did a great job, they were quick and informative .
Nanette Beery
The quality was the highest in the market, and the final results were fantastic. My electric bill went down by half!
Brandon Davis
Both the salesman and the installation team were fantastic and the windows look great.
Belinda Shufelt
The installation and the door were fabulous. However there were a number of delays that we w ere never informed about until I followed up.
Ronald Render
Our patio doors are top notch and we are happy with the install.
Gene Schlosser
They did a great job installing replacement windows
Michele Cooper
Great product with easy financing at an excellent interest rate. The installers went above and beyond.
mary friedman
Excellent experience! Excellent customer service, employees were courteous, showed up on time and cleaned up area!!! New windo looks fantastic!
Franceda Hawkins Allen
Everyone from the salesman,the scheduler and the installers were professional and delivered quality service.
Noeli Rosa
They replaced 5 windows and backdoor without issues and the house was clean at the end. Great job.
Mary Hale
Work was completed in a timely manner and the clean up was done very well upon completion of the project.
Araceli Flores
Great service, loved my windows/ door. Chris and Chad went beyond our expectations.
Thanks!
Julie Peart
Great product and great people. Working in 3 stages and Stage 1 is completed. Looks amazing!
Addie Phillips
I am very pleased with the patio door and the timely manner in which it was delivered and installed.
Mayerling Franchi
Installer was great. Went beyond his duties to make the installation a success.
Andrea M.
Love the new windows! Greg and his team made the entire installation process so smooth. Thank you all!
Venessa Vargas
Will b using RBA again for next window project!! Truely impressed by my new windows!!
Thomas Matthews
The crew that came to install my door were very professional and polite.
Corey Perkins
They were very professional. They made sure the job was done right and that we were satisfied with the work.
Tim Kelly
Professional and courteous service from start to finish... worry free, with customer service representative excellent status updates and feedback.
David Gissy
Very professional, thorough and clean installation. The end product looks great. Very satisfied.
Deena Kramer
Took out french doors and replaced with sliding door
Richard Rockoff
Renewal by Andersen did an outstanding job and left the house in perfect condition
Steve Smith
The quality of the product is excellent and the installer was both knowledgeable and very polite.
Dilson Cruz
Rene and his installation crew were great, they knew exactly what they were doing. Good job fellas!
Belinda Fenner
Very professional sales staff. Installers were absolutely fantastic!
June Claiborne
Jack was very helpful in scheduling my appointment to fit my convenience.
Robert M
Great job. Everything came out perfect and the windows make the house seem new.
Reese Mankenberg
Great service. Went above and beyond readjusting our door frame to get the new door to fit correctly.
Heidi Jaster
Very efficient, respectful, friendly and job well done on my window install.
LYNDA HENDERSON
the installers were professional, respectful of my property and very polite
Lorna Etheredge
Great customer service and great company overall.
rick wyliee
great service prices are higher than lowes or home depot but well worth every penny
Tommy Wheeler
Great company! Great quality! A bit steep on price, but you get what you pay for.
Christi and David Holligan
Impressive installation crew. Quality work, done quickly and neatly. Obviously take pride in their work.
Charles Bebee
The guys are the best, after they finished the job we need new anybody was in our home.
Thanks
Sarah Zubia
They did a very clean and professional job. We highly recommend them.
doylene escue
WAS SO GOOD I AM HAVING THE REWSTOF MY HOUSE DONE , THEY WILL BE INSTALLED NEXT WEEK
Anthony Davis
Great, fast, excellent install. The windows look spectacular
Carribean Hart
Very nice and high end windows. You get what you pay for simple put.
Jeff Jones
Everyone was professional from Chad Schmidt to the installers. Great job!
Reid Whitaker
Great service once the found the right crane to use. Nice guys. I would use them again.
Michael R
Bo and his team didn't disappoint, very happy with my windows.
Rinkers Boat World
These guys are the best! If you want top notch service with a smile, look no further!!
Marilyn Hogno
The installers are efficient. They cleaned up the area very well
Rob Jackson
I will buy more and really enjoy the windows
Montiqe Anderson
They're very professional ask questions if they don't understand and on time.
Lorenzo Saldana
They did a allsome job I give them A +
Larry Eshelman
Great window, sales experience and installation crew.
Lisa Davis
Everything came out beautifully, Good communications. Great follow up.
All smiles here ...thanks guys.
george harrison
Andersen did a great job on time and super clean up.
Brenda B
Pricey but happy w/product. Very happy w/installer lead.
OLLIE SLIDER
An extremely professional organization. Windows and door look great!
Booth Greenfield
Great service overall a fantastic job, could not be happier!
Shonda Foster
Just got some new windows and they are AMAZING!
sherry eubanks
Beautiful windows and excellent, trouble free installation.
Darrin Crumley
Great installation team. They did a professional installation.
Christie Benjamin
From sales to installation, everyone we worked with were on time and professional!
Saundra Blair
great fast job. Love the door even painted.
KJHome Voice
Excellent workers, excellent workmanship, excellent materials. What more can you ask for.
Schtarea Pennamon
Very nice and professional came at the right appointment time.
Chris Crawford
Top notch windows and installation, just a bit pricey.
pat Castillo
Best experience of any product we ever bought. Awesome.
Jo Ellen Halbert
From the salesman to the installers, it was a positive experience!
Rhonda Dodson
Excellent salesman, workmanship, and installation of door.
Matt Mogel
Excellent service and workmanship. I would recommend to anyone.
Craig Gilbert
Very Professional and Clean.
These guys are Pros.
Thanks!
Gus Perez
Work was ok had to come back and repair some of it , never again !!
David Gomez
Very professional installers
William Cook
Great door, great installation and painting
James-Glenda Evans
Great experience and very perfessional installers
Mike Gallagher
very professional
Mark Rodriguez
Great on the job site work, very professional
Jimmy Holman
Very satisfied!! Thank you.