Reviews of Inwood Animal Clinic. (Veterinarian) in West New York (New Jersey).
Inwood Animal Clinic
4846 Broadway, New York, NY 10034, United States
Description
Information of Inwood Animal Clinic, Veterinarian in West New York (New Jersey)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Inwood Animal Clinic
Sunday
Closed
Monday
9 am–6 pm
Tuesday
10 am–8 pm
Wednesday
9 am–6 pm
Thursday
9 am–5 pm
Friday
9 am–6 pm
Saturday
9 am–3 pm
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Reviews of Inwood Animal Clinic
alejandra ridell
I went for the second set of shots, everything went smoothly. Personal is attentive and the doctor answer all of our questions. The place was perfectly clean. They treated my pet very well.
Nita Lim
Had an amazing experience at this Animal Clinic. Came here for a second opinion and was treated much better and spent more time with the VET. Dr.Kim was great at explaining everything and laid it all out for us. And also didn't surprise us with any charges.
Brigitta Danyi
For Dr. Tsung million thanks for the surgery, for the humanity, for the emergency, for the first phone call at
the morning ,for the postcard!
We was looking a special surgeon who able to do the surgery asap on my baby.
I made million phone calls, but she was the only one who called me back and set up the surgery for the next day 8am
I wish to find her earlier, (our vet clinic doctor she helped to find her) if your baby need help just make an appointment she will be there!
Jon Detrow
A neighbor recommended the clinic and Dr. Tsung for our 13-year-old Airedale, who was starting to fail. So we transferred her records from an Upstate vet near our daughter. We're so glad we did. We had to say goodbye to Millie this morning and the receptionist worked us in on short notice. Three people were with us in the examination room and all were wonderful -- explaining the situation with clarity and compassion. I feel confident you would get an excellent well-pet visit from this team.
Christine Buescher
They were very good to my cat. Told me Daisy was well behaved. They took a small sample of a tumour and called me within hours to tell me it is comprised of fat cells only. As long as she's not chewing at it, there's no reason to remove it, just yet.
Lauren Lam
LOVE LOVE LOVE THIS PLACE ! Thank you for all you do. I was previously going to Riverdale Vet and let me tell you. There are just so many differences, I fell in love with the place the moment I walked in and talked to the receptionist. Everything from start to finish was phenomenal! Especially Jennifer!! She is amazing HIGHLY RECOMMEND !
Julissa Espinal
From the moment we walked in to the snimal clinic, we felt welcomed. The waiting room was clean and pet friendly. The doctor and vet tech were very friendly, kind, and knowledgeable. Highly recommend.
Chezlindy
I love your clinic!! I think it's the ATTITUDE of people who work there. Also, all the pet art - I love the paintings in the waiting area, the hand-painted tiles in the exam room - those things make it feel personal and caring - which is what I feel your clinic is.
Yokarla Veras
They saved my cat’s life. I have been going to Inwood Animal Clinic since 2020 and have had a great experience. This past week, my cat was lethargic and they were able to fit him in for a same day appointment and quickly realized he was very ill. They also offered to hospitalize him at the clinic for the day - and they literally saved him. We are so grateful for their care - special shout out to Dr. Tsung who was very hands on with his care. I don’t trust anyone else with my babies.
yaosbaos now
Been going to IAC since moving into WH in 2013 and never any issues. Fortunately, my previous pup and current adopted pup never had any issues going vet. VA was super diligent and noticed a discrepancy on vax papers from the shelter (3yr v 1yr) and quickly called shelter and had it sorted.
Tamara Gunash
I go to this clinic for years for my two dogs. The most accommodating, caring and organized staff, handling heavy traffic so well. Thank you guys for all your great job and helping me to be a good doggo mom!
Victor Shahov
We took our dog to this location with an eye infection, not only were the services very fairly priced, the receptionist and the doctor both personally called for follow ups to ensure my dog was getting better.
We will absolutely be coming back
Annette Serrano
Inwood animal clinic is a great place to take your fur baby. They handle your pet with care and give you the best advice for your pet.
Mary O'Shaughnessy
August 2022–Our rescue Sweetpea made her debut at Inwood Animal Clinic today! My wife and I moved to the far north Bronx three years ago, but we are happy to keep coming back because of the great veterinarians and techs.
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My first two visits to Inwood Animal Clinic were on an emergency basis, first to have a sick elderly cat evaluated and then to euthanize her. Drs. Fried and Tsung were very compassionate and clear, and they made a very sad goodbye bearable. A couple of weeks later, I adopted two new cats, adult males, and brought them in for a "well-cat" visit. Dr. Shimel was encouraging and charming, and took his time with both kitties. I am very pleased to have become a client. (My cats aren't pleased about trips in the carrier, but I will assume they are pleased as well ;) )
H. Chino Morales
I brought my miniature Dachshund puppy (Chance) to get his vaccinations and check up. The staff here are VERY professional, welcoming, and patiently explained ANYTHING I needed clarification. The waiting time to be seen AFTER I arrived for my scheduled appointment was not long. Both Veterinarians that Chance saw were great. I felt as if the staff members I encountered REALLY understand how much People, such as myself, love our 4 legged family members. HOWEVER, it is due to this that the prices they charge are sometimes ridiculously high. For instance, if you attempt to do a same day cancelation; regardless if you call 4 hours ahead of your scheduled appointment, they will charge you a $30 same day cancelation fee. Also, they charge $75 just to bathe your dog, which is significantly more than other places and it isn't like they're bathing your pooch in scented oils. The pricing for "some" services, especially their $30 same day cancelation fee, makes you feel like you're being taken advantage of because they know that pet owners will pay because of the love you have for your pet.
John Newton
Very nice staff. Doctors we're nice and thorough.They we’re true angels to take care of our baby!
Leigh Delano
Great vet visit experience! Practically wait time, lovely staff and vet techs, friendly and attentive vet. Will definitely be back!
Chiara Moriconi
This is my first and only vet so far so my review is limited to my experience. However, we are very happy with the service. We have a puppy of 3.5 months now and so far we found them always very kind and professional.
Even if it is very busy, we never waited more than 10-15 min before seeing the doctor and we usually arrive before the appointment time.
The vet (Dr Kevin Shimel) is very nice, answers always all my questions (I'm an anxious pawrent) and recognizes her every time, so we don't feel like numbers.
The other personnel is always kind and they even taught me how to clip her nails (and clipped them for free).
After every visit, that day and the day after they call me to make sure the puppy is ok.
They created an account for our puppy on the PetDesk app, where we receive appointment reminders, we can check her medical history and schedule new appointments. Simple but very practical.
About the prices, every visit is $51 baseline, plus the add ons for specific treatments. So far for my puppy, $35 every different shot (often a couple each time), $36 fecal analysis and different prices for other drugs. The prices of the drugs, like NexGard and Interceptor Plus, are some cheaper than on the internet, sometimes more expensive, so I suggest checking the prices before going to pay.
The place is under renovation so I expect soon it will be much more spacious.
Josany Pena
Very professional and efficient! The staff are so caring and attentive. Appointments always go smoothly. Thank you!
Yesenia Garcia
Doctors and overall staff are excellent. They are very knowledgeable, courteous, professional and friendly. And best of all they treat my pets if they were their own. I’m always pleased with their service provided. And I always receive a follow up call after each appointment which shows they really care about my pets. Thank you so much for your service. They genuinely care about the pets and not the money like other vets I visited in the past and never went back. I highly recommend Inwood Animal Clinic !!
Wanda Yarrisa Sanchez
The best Vet I ever visit , he safe my chip life. I did not have an appointment. He did see me and put some IV to chip.
He took me right away and sent me to the Emergency room. I follow up with him the following 3 days. I will continue coming to Inwood and friendly place . I have 3 dogs. I will be grooming my Max.
Thank you
Jessica McCoy
Inwood Animal Clinic was the most recommended veterinarian among the neighborhood dog park community, and they (and Dr. Carrie Mann) didn't disappoint. Everyone clearly loves animals, and they took time to get to know me and Indy and answer all of my questions about middle aged dog healthcare.
Prices are comparable to my old veterinarian in Brooklyn, which is to say, much more expensive than the rural vets that we went to when we lived in Iowa and Virginia, but certainly competitive for NYC. I also appreciated that they gave me estimates of how much things would cost, and gave honest feedback about what tests were really necessary vs. what we could just wait and see about.
The waiting area is a little small and can get crowded (and complicated if your dog isn't cat friendly or great with all dogs), but that was my only minor issue. The facility was clean and seemed well managed.
Patricia McKeon
Dr. Shimel is the Best, Easy to get appointments, Friendly and Super Helpful. Marco the technician is Extremely Bright & Kind....I'm glad I took PETRA, right away as she was feeling lethargic and had diarrhea with blood...Plus, She needs to lose 7 pounds...
Don't we all😃 Dr. Shimel took blood, asked alot of great questions, I asked him alot of questions and we are now changing PETRA to a Hi Grade USDA ORGANIC DRY FOOD. I was always against just Dry but being that she has a sensitive GI, Then we will try it for 3 months🤩
Lily Green
The people who work here are so caring and wonderful. It has helped my anxiety with my elder cats health so much to have a vet where everyone goes above and beyond to care for our precious animal companions. They even called me multiple times after my cat had to have an uncomfortable procedure to check on how she was doing. Truly puts me at ease that this animal clinic exists.
Dwayne Lowe
My clinic...my baby "REMY" love to visit her Vet they always take care of her. I give them 5* and thumbs up!👍 …
Maria Pineda
I loveee Inwood Animal Clinic. I used to go to a vet in the Bronx that wouldn’t let me enter the room with my pet and would rush me out but total opposite with Inwood. Reception are so nice I’ve called just for simple questions and they have always answered me. The vet techs and vets are not judgmental at all and always ask me for permission to proceed with things like extra test and always let me know the cost before going forward. Makes me feel good knowing they’re not just in it for the money. They’re super honest and helpful would never go to another place besides here.
Cynthia Straker
I found Inwood Animal Clinic a few years now Great team!!!
You can feel the Love, Vibes, Energy once I enter. I don't think I would have taken Jacob any where else!
Dr. Shimel and Marco are EXCELLENT Doctors when it comes to your pet!
Great Price, they try to work with the clients, and make every one happy! Keep up the great work!!
Thanks for taking care of JACOB!
Christine
My vet was kind and attentive. He made sure to go through all the proper steps to make sure my cats were getting the care they needed. Given the lack of vet clinics available in this area, I’m glad to have a kind and caring vet nearby.
Ineftali R
Great service! Pleasant environment. The front desk clerks are always very courteous and respectful. I would give this clinic greater than a 10 if I could. Kudos to all, including the groomers who fo a spectacular job with out pet. Thank you!
Peter McLean
My doogie Raven and I love this place. The wait can be a little long at times but the service and care is amazing. It's pricey too - but you get what you pay for!
Matthew Arthur-Gray
UPDATE: We’ve since gotten a puppy and we of course started our care here. Why wouldn’t we? The care we received with our kitten was second to none. And the care with our puppy is already world class.
My kitten was not a patient at this clinic, but when our usual vet was unable to see us, I called Inwood Animal Clinic on a Saturday and they made an appointment for us. We saw Dr. Schimel and he was spectacular - very straight forward and to the point but definitely has a wonderful bedside manner. Our kitten was quite ill and Dr. Schimel made it clear what tests were needed and what the best path forward would be. We received several calls in the coming week from the office regarding lab test results. While we eventually had to put our kitten to sleep, Dr Schimel and the entire staff was wonderful, caring, compassionate, and understanding. They made a very terrible process much easier (and affordable). I cannot recommend these fine folks highly enough. They are truly amazing.
Kirsten K.
Dr. Shimel and Kim were amazing. It's always difficult for the pet (cat-) owner to hand-over one's beloved pets but I was impressed by the examination and diagnostic skills. Of course, for indoor-cats it is especially stressful to leave their environment and the waiting area was packed with dogs, many of them for grooming, which added an enormous amount of stress to my cats' experience.
Daniel Newton
Everyone was so nice and thorough. They called before and after surgery to check on our baby dog.
Definitely recommend this place to anyone!!!!!
Renee Leon
We love and trust all the doctors at Inwood Animal Clinic! We wouldn’t go anywhere else. Their newly expanded office allows for their rapidly growing, loyal customers.
Taylan Stulting
Everyone was incredibly friendly and kind. Dr. McConnell and all the techs assisting were all absolutely wonderful. I’m very grateful for how helpful they were with my cat acting out and still managing to get her exam done and her vaccines updated.
Anna Haley
Great staff, including receptionists, medical assistant, and doctor. Happy to start getting my cat (and planned future dog) cared for here. Thanks, guys!
Lee Dye
Bringing our pooch here for a real long time. She never gets nervous and like coming to see the good doc.
Marlena Brown
I've been coming here six years with my dogs, both special needs. They have always provided excellent care and take the time to address my many concerns (I'm that dog mom). It's always wonderful to find providers who love your pet as much as you do.
Yomarys Rosario
I went to euthanize my dog at Inwood Animal Clinic while a difficult process they were empathetic and they made it a seamless transition.
H Z
Before going I was very worried because I did not know if it was the right place for my puppy, but since I entered they were very kind, they answered all my questions without making faces at me, they are always trying to explain and make you feel comfortable, my puppy looked very comfortable too. I will definitely stay here.
Alison Lund
Efficient, competent and compassionate service. I have trusted Inwood Animal Clinic 100% for 10+ years. Dr Tsung and team have cared for all four of my Seeing Eye Dogs in training, which is a particularly significant level of trust as it costs about $50,000 to breed, raise and train each one, so only the very best vet care will do! Related to this, I always appreciate the careful and humane handling of each puppy, as positive clinical experiences are critical to their development as service animals. And, just as importantly, I have relied on Inwood Animal Clinic to care for my pet dog (also invaluable!), and two elderly cats, for everything ranging from routine check ups to cancer treatment and hospice care. I also appreciate that Dr. Tsung and team have never tried to 'upsell' me products and services, and are non-judgmental of which treatments I can realistically afford. Highly recommend!
Aimee Hall
I'm a new cat parent and was a little worried about our first trip to the vet, but it went so smoothly. The doctor was very thorough, kind, and explained things really well. I only had to wait 5 minutes or so to be seen.
Sally Garcia
I thought I would try out Inwood Animal Clinic for my dog’s annual check-up as it’s closer to my home, but I left completely unimpressed. The vet who attended us was a polite Asian lady. She examined my dog and didn’t say a word to me. My dog has a cloudy eye due to her old age and she didn’t bother saying one word to me about it lol. I asked her if it’s a cataract and if I should be worried about it. The whole experience felt rushed and lacked much enthusiasm/ bedside manner.
A B
Everyone at the clinic is always so helpful and make all visits easy, quick, and smooth! I've been bringing my cat to them for years and both my cat and I have always had a great experience :)
Raul Landeo
I took my pet there and they were super patient with her. She was hissing and not being very friendly. Everything went well until I got my medicine. I got home and one of them was open and spilled in the bag, so I went back. I told them my side and the tech said he closed the bottle, but would fill it again. Then they charged me $90 for that. Everything was going so well and I was thinking to switch all my pets to them until this happened. I feel ripped off and they knew I needed this medicine for my furry one, so I coerced to pay it. I can't believe this happened when all the reviews were so good. I don't know if the people changed or what, but this isn't a place I want to take any of my pets to ever again no matter the emergency.
*** UPDATE 9/25/2021 ***
After talking with someone else at the clinic, they agreed that I should not have been charged for the replacement medicine. I am extremely relieved this was resolved. I truly found their services very good and I can't for the life of me explained what happened to make that bottle open up. Because this was resolved, I changed my rating from a 1 to a 4.
Jasmin Vasquez
I love coming to this Vet clinic. The staff here are very friendly and very knowledgeable. Waiting time is reasonable and most of the time they're on time. Dr.Mann and her nurse are very sweet. My cat was not afraid with them. They gave her a full checkup and were able to pinpoint exactly what she had. I definitely recommend others to come here. Prices are reasonable.
Michael Rogan
My usual vet was closed so I called Inwood Animal Clinic. Lady who answered phone was very helpful and got me a same day appointment. They were on time and the vet tech and vet took great care of my dog. He's feeling better already. Might be my new vet going forward.
Mari B
I had a great experience taking my sick cat there for the first time. They took there time explaining my options as well as what was going on with my cat. I did have to wait a bit but that is most places and when it was my turn I wasn’t rushed. My cat can be very aggressive but they tended to her very nurturing and were sweet with her. I had a question about the medication when I got home and called them, the young lady said she would check with the tech and get back to me and she did rather quickly. I got a follow up call the next day to see how she was feeling.
The staff also did their best to have everyone social distancing with their pets.
Egor Shubin
The best vet clinic in the city! They literally saved my cat, when other vets didn’t even want to take her.
Alex Kerns
We love Inwood Animal Clinic and always feel welcome. I can tell the employees - everyone from the vets, vet techs, and front desk staff - truly care about the patients and I feel very comfortable putting Lizzie’s health in the team’s hands. I am truly appreciate all of the COVID protocols in place as I am immuno-compromised. Not many businesses feel safe for me to enter anymore as many people don’t care about enforcing COVID protocols anymore. It means a lot to me that Inwood Animal Clinic is still taking this pandemic seriously and providing an environment I can feel safe in. The staff is always helpful in answering my questions and I can tell Lizzie feels comfortable in their care. The location is conveniently right by the Bx7 bus making for an easy trip to and from. It’s also so easy to make an appointment online, track Lizzie’s appointments and vaccine reminders in the app they use, and I love that I have her vaccination records available in the app as well.
Sasha Rodriguez
Hands down the best veterinary office I have ever taken my dog child to. I sincerely wish I had known about them years ago. I've been to two other veterinary offices in the last few years, and none of them have shown the care, compassion, and professionalism that this office has demonstrated. The doctors, front desk staff, veterinary techs are all amazing and super friendly. You can tell they genuinely care about the animal’s well-being. It’s not just about money for them like other offices I’ve been too. Truly one of the best and I will continue recommending your office to all of my friends. Great service!!!
Yomatius
The staff here is very professional and humane. Doctors have plenty of experience, are knowledgeable, and more importantly, they care about pets. I have been taking my dog here for months (including one serious incident) and they have always done greatly for her. They often go for a less invasive, safer option and look out for your pets health instead of trying to eke out the most money out of you like in other establishments. They rest of staff are super polite and good spirited and you can tell they work a lot! Most recommended.
Frank Holmes
Very nice and friendly staff, it was my dogs first time and everything went very well
Foster McLaughlin
Brought my dog here after they were attacked. They seemed very busy and it was late in the day. But they took them quickly and assessed the damage and procedures and cost breakdown. Left there for a few hours to pick them up that evening.Would absolutely recommend.
Lynn Riggio
Dr. Shimel, as are all the vets here are fantastic. I alway know my dogs will be rightly diagnosed and well taken care of.
All the staff are smart and very kind.
Tyler La Marr
We've been coming here for years and it's great to see how the clinic has grown. The way they've adapted during this time, while maintaining the same level of patient care, is incredible. Thank you for always squeezing us in during emergencies and keeping our girls healthy!
Nik Hall
It was a particularly hard visit, because I was having a very beloved pet cremated. They handled everything from beginning to end wonderfully. The kind technician did an additional paw print when my partner expressed a different print was preferred. Everyone acted with kindness and compassion. I'm glad I chose this clinic for the final arrangements for my best friend.
kassandra Kazt
Loved the experience My cats & I had @Inwood Animal Clinic. The whole staff there so Authentically kind .. caring ..loving ..& Extremely Professional. The next day after my visits they call me to check up on my cats well being, which I appreciated tremendously. Since we 1st started visiting Inwood Animal Clinic, We are treated more like family than customers. I am so grateful to have found them & will always recommend them to acquaintance and friends the same.They are an Excellent..Devoted & affordable Service for All Animals. I can't thank them enough for All they done for my family.
Danielle Czerwinski
I’m a new dog owner and this was our first vet visit. I couldn’t have asked for a better experience! I made an appointment and the wait time was very short, facility was clean, and safety measures in place. Everyone was so kind and treated my dog with care. Dr. Shimel was excellent, he recommended all sorts of products for my dog (so helpful for a new dog owner) and followed up after my appointment quickly with extra care tips.
Rhue Ivy-Torres
I have 3 cats that have been coming here for almost a year. On my last visit, I brought two of my cats in. One needed vaccines and the other needed blood tests. The doctor also prescribed my cat medicine for his giardia that I specifically said wasn't working because I've been treating him with it for 8 months. I said f-it I'll try again since I already paid for the medicine. The care is good, the staff is very nice, and the doctors are pleasant to work with and know what they're talking about. The staff is always prompt with providing me with my cats documentation, which I appreciate. I would continue to bring my cats here.
I'm dropping two stars for two reasons. First is because I've noticed that dogs aren't always on a leash even though they "require" it, they don't enforce it. The last time I was there, there was a dog without a leash who almost attacked another dog who was on a leash. Said dog also tried to come sniff my cats and I had to tell the owner to keep the dog away as my cats have never seen a dog and I didn't want them to freak out even more than they were.
The second is because the prices are outrageous and aren't transparent. $87 for an FIV and FeLV test, $41 for distemper, $40 for rabies, and $69 for an office exam (which is charged each time you bring a pet in). Some time ago I asked about getting my cats neutered and they said it would cost between $500 and $700. I asked why they couldn't give me a straight price and they said "because it depends on my cat". So I decided to shop around and went to a clinic in Jersey that was $140 per male cat and $200 per female cat including microchipping, and they cut their nails as a courtesy. The experience at that clinic was seamless and professional, and the prices were transparent. They also charged $20 for rabies and distemper. Don't let this place fool you into thinking paying $700 for your cat to get neutered/spayed is the norm.
Updating to say: I went to Helping Paw in Long Island to neuter my last cat, and the prices were similar to the clinic in Jersey. I now live in Colorado where a neuter at my new vet costs $90 straight.
ZULEIDA CAPELLAN
I came afraid because of my last experience in another place. As I walk in I felt at ease. This wasn’t my first time there but I went and try another place. I should of stay here. My dog felt different and he was playful with other dogs. People there are very welcome and nice with the human as well as the animals. I’ll definitely recommend this place to anyone who wants their babies well taking care of.
Riahna Rodriguez
The first time a vent there my dog got vaccinated and ever sense he started to shake a lot and it will come and go randomly and he’s mood will change I took him today and when a few hours later the shaking came back and he was limping and he was tierd it might of been at home that happened but I’m not sure but the people who work there seem pretty friendly over all
Tommy Wallace
We had a great experience! The nurse and doctor were kind and very knowledgeable, and made my pet and me feel like a part of the family. Thank you so much for making our baby's first trip to the vet so warm and welcoming!
Theo Altides
My experience with the vets and their assistants has been great. They are attentive, knowledgeable, take interest in the pet.
But I am not that happy with the front desk staff, they seem negligent, lack focus, unable to handle the high volume of clientele which leads to many mistakes and waste of time.
They should be trained to provide as good a service as the rest of the staff. The reception is the first contact with your customers and it reflects highly on the business, and the mood in the clinic.
Emelinda Gutierrez
The people who work in this clinic are very nice! The veterinarian who checked up on my cat because of a vomiting issue was very gentle, offered us tips and was willing to listen. It’s a small clinic but rather comfy, and clean. I can trust these people with my pet and that’s the utmost important thing i look for when reviewing a veterinary clinic.
Nanci B
They are amazing caring people who love animals and support animal parents. They call to check on the animals and let you ask questions. They have been incredibly kind and compassionate with me when I have had to send my furbabies over the rainbow bridge.
Thank you Dr. Sung, Dr. Schimmel and Dr. Grayson, all the vet techs front desk workers and groomers for your kindness during the hard bits and the everyday furbaby upkeep.
Stephanie Zacharek
I love the vets at Inwood—they are truly conscientious. And the staff is friendly. But the vibe of the waiting area is a nightmare. There are SO many people coming and going for pet grooming—lots of dogs jumping around, etc. (And I love dogs.) If you're coming in with a sick and/or already stressed-out pet, this atmosphere is just unacceptable, especially because it's a busy place and there's always a wait, even if you're on time for your appointment. I know grooming is a big moneymaker for many practices, but I wish Inwood had a separate entrance and/or area for grooming.
Yaritza Villanueva
Very professional and caring staff. They always call you to follow up on how your furbaby is doing. Love the quality care my baby Panda receives every time we have a vet visit. Will continue to come here for all my baby’s need.
Liv Larsen
Love this place. It is very small and overwhelming at times, so if you have an anxious animal it might not be ideal. But i do like this place and have usually had a great experience.
Giancarlo Osaben
Inwood Animal Clinic bends over backwards to help their customers. They have been nothing but fantastic with assisting us with our pets and providing them with quality care. They have been extremely helpful and we will continue to take our pets here.
ME
I love this place because of Dr. Schimel. I love that he's compassionate and he listens to you. He has taken care of my dog numerous times and I only trust him to make sure my baby is ok. They have a great asset in him. I will follow him for my pets anywhere.
Ronald Groenendyk
Very well run neighborhood veterinarian clinic. Doctors and support staff are very helpful and knowledgeable. Waiting area is small so book your visit in advance even for an emergency. Dr Kirk and Dr Chung both helped my dog recover from a bad bout of diarrhea.
Yuleisy Nunez
I have been coming here for around a year. Great staff! They expanded the waiting area which is great!
My dog has liver problems and they have always provide the best care possible. They call in one or two days to provide blood and stool test results, and call to see how your pet is doing after a visit. Which is really fast since I tried another vet in the past, and they took a week just for stool results, and didn’t actually care a lot to help. Dr. Tsung help my dog so much, he was in really bad pain and would not eat. She prescribed him medication that basically saved him and now he is doing great. We are working in getting his liver values normal, but she has helped my dog tremendously. Thank you so much
Jon Alexander “JAWS” Watford
Tldr: outstanding, friendly vets, but a little expensive. Go here if you don't have time to wait for an appointment with the Humane Society.
This place is my preferred vet clinic in upper Manhattan and one of the top three in NYC that my wife and I have ever used. Our two dogs have received unbelievably good care from the vets here and we trust them with any procedure that our dogs need (one of our dogs just got neutered two days ago and it went so smoothly!). The vets are kind and patient, always willing to answer any questions that you might have. They can also usually schedule an appointment relatively quickly, which is good in more pressing situations.
The one downside to this place (and the reason for 4 stars) is that the prices are pretty steep. To illustrate, a straightforward neuter for an 18 lb dog starts at $350, but our dog had an undescended testicle which added around $200 to the cost. This did, however, include a complimentary nail trim, all of the dog's medicine, and the post-op cone. Additionally, micro chipping our new dog costed $91. Teeth cleaning and polishing costed around $150, but they can do the cleaning while the dog is under anesthesia for another procedure (e.g., neutering).
One thing I really appreciated was that they chose not to do the teeth cleaning for our dog while he was under anesthesia because he didn't seem to be managing the anesthesia well after the neutering and they didn't want to risk it. This showed me that they kept my dog's health/best interests in mind at all times and I was so grateful for that. I will be sad when I move and can no longer use them as our dog's primary clinic.
Thanks, Inwood Animal Clinic!
Yesenia Batista
I took my heavily matted Yorkie Shine and they took great care of him. He came out happy and looking so handsome. The office was clean and the ambiance was inviting. The staff was friendly and professional. I would definitely recommend them to my friends and family.
Jim
I been bringing my pets here for over 10 years. Never a doubt or a second thought. They are superb.
Glenda Nazario
Dr Ahn is the best love his bedside manner with Sosa ( my dog) Sosa loved him from the moment he walked in and that tells me a lot animals are great judge of character. Very professional and kind staff especially as a new patient I was hesitant but it was a great experience and the dr explained everything carefully to make sure I understood what was going on and explained aftercare as well .
Thank you Inwood animal clinic . I definitely will be bringing my cat (trouble) next
Thuy Bach
This vet practice is amazing and all of the staff are friendly and awesome! This practice is out of the way for me, I have two closer vet clinics by my house, but I will pay extra for a Lyft to bring my cats here knowing they will receive great care. My cats have seen Dr. Shimel, Dr. Ahn, and Dr. Tsung and they are all caring with amazing bedside manner. They took the time to answer my questions and concerns. They knew I was anxious about my pets and gave me assurance, provided flexibility and patience. From the front desk admins to vet techs, everyone has made us feel welcomed. This practice is not just animal-centered they also provide human-centered care! Highly recommend :)
Peter Trinidad
From checking in, to checking out, it was an absolute pleasure of an experience. Staff is beyond knowledgable, professional, and willing to answer all of my questions as a first time dog dad. I am glad I chose Inwood Animal Clinic for Tobi and will recommend it to everyone !
CoCo Smith
I’ve been coming here for years. It’s just really annoying that appointments never start on time. People have other places to be. My appointment was at 8:00am and we were not seen until 8:40am
Last time I can I had to wait an hour after the appointment time.
Otherwise, it’s clean and people are friendly here.
Carmen Rodriguez
I love this clinic. I have brought my dog here for various reasons (deworming, routine check up, spaying, dental work) and they treat you and your animal like family. I especially love that they honor appointments and are efficient and transparent about costs and time. Their services are also well priced- compared to another clinic I've been to on Fort Washington. Dr. Tsung is my hero! I know my baby girl is in safe hands here.
Tati Brito
I absolutely love it here! Everyone is very professional and the customer service is great. Dr. Tsung is the best. She is very sweet and I love that she always goes straight to the point and is very honest with you but she's tactful when doing so. I recommend this clinic to all my friends.
p.s. I love their recent remodeling of the clinic
Amanda Wooden
I was very appreciative of how understanding the staff was of my very timid dog. I felt that my questions and concerns were addressed quickly and professionally, and my visit was easy! It can be hard to find a vet in NYC that is both reliable and isn't trying to price-gauge you, and I have found that in Inwood Animal Clinic!
Kelly M
Everyone who works here, from receptionists to techs to vets, is very helpful, professional, and personable. They take excellent care of my elderly kitty, and it's very reasonably priced. 10/10, would recommend to any pet parent.
selah
it was a good sanitary vet! my cat was scared, but she always is.
Melissa Loyola
Hands down the best place to take your furry friend. They make you feel welcomed and show they care, and they will keep up with any problems that come up.
Valerie Clark
In walking distance, you can always get an appointment, all the staff and doctors are great, and they also have grooming on site. The groomer let me know my dog had an ear infection and I was able to get her treated the same day. The vet techs and the receptionist are great and the doctors are very knowledgeable.
Julianna Meluzio
Dr. Stein and the staff at Inwood animal clinic were really wonderful. Everyone was kind and patient and professional. Dr. Stein was very thorough and explained things very clearly to me. He didn't try to gouge me and let me know the best, affordable course of action. I appreciate the peace of mind he gave me during a difficult time. Thank you all at IAC.
Lissette Minchala
I took my 3 year old Tabby cat here for the first time for a general checkup and it was so great! Friendly staff, bilingual speakers & the doctor is the best. Will definitely make this my primary care clinic for my fur babies.
Thao Nguyen
This is my 3rd time at the animal clinic and I had only good experiences here. The vets took good care of my dog in every situation. I know the doctors (and their staff) are working extremely hard during the pandemic and I appreciate all of you guys!
Linda P
It's a bit pricey but so far this has been the most secured place to bring my furry child. The staff is amazing. I recently took my dog for surgery and they treating her like it was their own. God bless Dr. Tsung, she truly loves animals. One of the best vet offices in the city.
Dee Adams
The doctor and staff were very caring. They called me twice to make sure my pet was alright after her vaccinations. My daughter also took her 4 week old kitten that was found abandoned in someone’s garden. The kitten had worms and a bloody stool. He’s better now 😊 …
S Johnson
This was my first visit to this vet with my four year old Chihuahua and my four month old Chihuahua. I must say, I did quite a bit of research on vets in the area prior to deciding to try Inwood Animal Clinic. Unlike other vet offices I have visited recently, the staff at this office seemed very warm and happy to assist. They didn't appear to be overworked which is a very common appearance lately, and everyone appeared to be happy to be there. As soon as we signed in, I immediately went to the restroom and was back at the desk in just a few minutes. My dogs had already been called to the back with the other parent!! Talk about an amazing move for first impression!! Not only were the employees very attentive and helpful, Doctor Jennifer Tsung was the epitome of the ideal doctor. She made us feel very welcome and comfortable, she seemed to be very genuine with her answers to all questions, and most importantly, we were not rushed. The next day, I received an email offering online account access for our account with the clinic, and I must say that it is as good as any online banking or utility website. VERY cool!!! I am one of the most critical customers an establishment can have (and for good reason). I am also one of the most loyal. They have a very good operation at this clinic, and we REALLY hope to see them stick around forever while maintaining this awesome level of service. Thank you Inwood Animal Clinic for giving us complete peace of mind regarding the healthcare of our boys.
Carey Camazine
Excellent Veterinary care and prices. Dr. Kim was excellent taking her time to talk with me about my pup's health.
Diana James
My 11:15 am appointment did not start until after 11:40am. Also with COVID, a man walked in with his mask on his chin and no staff said anything to him. Also at one point, there was no social distancing because it got crowded. The vet who saw my puppy and the staff made up for everything else. They were great! This was my first time going so I will give them another chance.
*UPDATE* More social distancing is still needed. It can get crowded in there. Otherwise, the customer service is great and the facilities are clean. Changing from a 3 to a 4.
Kristi Williams
The staff is warm, friendly and informative. Recently (last night)my husband and I had to have our cat euthanized .The staff was very supportive and sympathetic to our loss.
Leni Estevez
Thank you Dr. Tsung for attending to Cookies n Cream today! She was caring, understanding and knowledgeable. As a new fur mom, it’s important for me to feel like my puppy is going to be well cared for by his Vet who I can learn from and I feel confident he is in good hands at Inwood Animal Clinic! Thank you again!
Estephany Cabrera
My go to animal clinic ! Veterinarian, Dr. Jennifer Tsung has been great with me teacup Chihuahua Charlie . They have good hours and a new app that helps me know when any upcoming shots are due or medications. Love it !
Michelle Chavez
This vet clinic is great! My dog was neutered here and they were very caring and informative. I had many questions when I called to schedule him for the surgery and the receptionists were all very helpful and patient with me.
Erika Santos
I would definitely recommend for someone to take their pet here for any concerns. Today was my first time taking my dog and thankfully they had a time slot available because they are usually booked and busy. Dr. Tsung is very professional and patient, I was very worried and concerned for my dog’s overall health but she was able to explain and determine what was best for my dog. The staff is very friendly as well!
Lord Patrick
The three stars are for Dr. Mann who was very good, knowledgeable, and very patient. And very nice person as well.
The lack of two other stars is for the people doing the booking - they need to do better.
It did occur to me that there may be a head office that insists on this overbooking, but in all honestly I sat there for 45 minutes watching the two ladies at the front desk, and all the other people who stopped by their desk to chat and kid around.
I decided to write this review just so maybe the people who run the place can understand why I decided not to go back.
My first rule is that my time is as important to me as theirs is to them - I do not wait for more than 45 minutes for any appointment. Ever.
My second observation is that if a place of business overbooks, I have to wonder how much time they will have for me or my pet?
I have a feeling that if there are a bunch of people waiting, they will tend to hustle and try to get to everyone.
My last appointment was set for 3:45 PM, I heard the Doctor ask one of the ladies for a time.
As I always do, I showed up 15 minutes early. There was a man already there - no idea what time his appointment was for, but clearly he was there longer than me, and at minimum he, too, had to wait 45 minutes or more.
He was taken care of much later than his appointment, I was next but the waiting area had filled up by that time - this bothers me as I must assume they will try to cycle through the customers as quickly as possible to satisfy everyone.
This is worrisome, which is why I left and decided to look for a Vet somewhere else.
Thank you for reading.
Betsy Carlo
We always have an amazing experience at Inwood Animal Clinic. Dr Tsung is Exceptional.
Sophia Bernhardt
Recently switched to Inwood Animal Clinic after 11 years at Banfield. What a great change! Affordable, kind, skilled, compassionate, careful practice. It came highly recommended and so far it’s held up to my high expectations.
AlBeSmylee
I take my furbabies to this clinic because they are professional, gives one on one care, follow up once they leave and are active listener's. I would highly recommend this Animal clinic to anyone who wants excellent care for their furbabies
John Michael Bradshaw
The place is a little small, but the Staff and Doctors are very friendly, easy to talk to and joke with, and know exactly what they are doing.
I brought my cat in for a worm check and vaccination updates. He's a pretty difficult cat, but they worked with him very easily and took really good care of him. We were in and out within an hour, only because we had to wait for test results. The cost was lower than I was expecting, considering he had a test, two shots, and then a medication added on.
I definitely recommend Inwood Animal Clinic to anyone who lives in Inwood/Washington Heights.
E Gomez
Great facility in terms of vets, other service staff are oblivious to what is going on and waiting time is never accurate. Medications and food are way overpriced, when prescribing through any online retailer this clinic takes forever to respond. Nice remodeling of the place though!
Nolan Doran
Great neighborhood animal clinic with friendly staff.
Jasper Stoneberg
Wonderful, talented, compassionate staff in every single role there. They have been there for our cat care on every level from nail trims to saying goodbye to out senior cat a few years ago. Highly recommend!
Rochell Carrasco
During this pandemic I understand that we need to maintain a distance even if that requires us to stand outside, however, some of our babies don’t have shoes. It was a bit sad when my little girl looked up at me lifting each paw and whimpering because her paws were really cold. I want the providers to take their time with our fur babies but I would maybe recommend appt reservations being further apart to avoid clutter. BUT! I love it there, they're so kind, informative and friendly. Miley has separation anxiety but she's at her calmest state there with strangers.
STAY THE SAME I LOVE YA'LL! :' )
Elena Fernsler
Great service, very understanding and caring. Called around to compare prices for a couple services and they beat out competitors in that area as well. They’ve been a local spot for years and I’ve lost track of how many neighbors continually recommend their care and services.
Wendy Golden (Wendy G)
Been going to Dr. Tsung with my cats for years. She's very knowledgeable and caring. The staff is courteous, warm and professional. I've also seen a couple of the other doctors there and they are all compassionate and professional.
Daniel Marcus
Always the best-in care, attention and attention to the care of anxious parents. They've been my kitty doctors since I adopted them in 2014 and are the best I've found in my 44 years as a kitty dad.
Hector Hernandez
First time pet owner. They made me feel very comfortable. A great team. Pets are not treated like animals but rather as family members. Our family found a forever home for our little ones needs.
Shana Vrouletis
It’s very busy because I know you guys are in demand. A bigger reception area near front desk would be great. Dr. Tsung is excellent! No complaints
Yesenia Garcia
I was looking for a Veterinerian for my puppy and was very diligent in my online review research as well as looking at the reviews about this clinic. Since the clinic is not far from where I live I decided to give it a try and book an appointment for my two months old puppy. When I arrived to the clinic on my appointment date I was very displeased about the lack of attention by the front desk staff. There was a young woman who did not even take the time to greet me or ask me why I was in the office. I had to introduce myself and let her know I had an appointment scheduled. At this point she instructed me to have a seat , but around 8 minutes later I had to ask her if there was a paper work that I needed to complete since it was my first time in the clinic with my pet. She handed me a board to complete the new patient registration form and after I completed the form did not even ask me if I was ready. I placed it on the desk and it just remained there. I was about to leave the place but at that instant my pets name was called. I was called by the veterinarian ‘s assistant Marisol and she treated me very well. She was friendly , knowledgeable and handled my puppy with a lot of care. She was able to answer some questions that I have with lots of paciente and care. Within a few minutes later , Dr. Shimel arrived. He was very friendly, extremely kind, helpful, and very thorough. He answered all my questions and was very kind to my pet. I really appreciate Dr Shimel for changing the impression I had first encountered based on the front desk experience and to Marisol as well for being courteous , professional and taking good care of my puppy. Other than the experience at the front desk , I really appreciate the Doctor care & will be returning. The doctor was knowledgeable & friendly. As well as gentle with my pet. I highly recommend this veterinary clinic. I gave 4 stars because of the front desk experience.
Ryne K
They have taken good care of my elderly cat. Have been a customer for 1 year and $2,000 to $3,000. Would recommend but make sure to read my notes below.
Pro:
-Good hours including Saturday and late on Tuesday
-Have medicine in stock
-Have done a good job to keep my cat alive
Cons:
-Once gave me mislabeled medication which may have contributed to my cat going blind
-Not cheap
-Some doctors can be a little pushy about getting expensive procedures done or prescribing expensive medication, even when cheaper options are also available
Wendy Liechty
We have had many good experiences with our dog at Inwood Animal Clinic. Dr. Tsung has been fantastic. She really cares and is very knowledgeable. The clinic has been very clean every time we have gone. The staff have also been very caring and willing to go the extra mile to try to help our dog feel comfortable as much as possible. We have never had to wait very long. I highly recommend Dr. Tsung.
Marie Aldrich
Very friendly and knowledgable staff, very compassionate. We were in NYC staying with our son in Washington Heights due to my daughter’s health. Her service dog got very sick and we needed to find a vet. They took my records I had with me, contacted our vet in AR, and worked hard to try to save his life. When he worsened to the point we had to put him to sleep, they were so compassionate and helped us through a very painful day.
J Axel
Quick service and very professional. My cat was not feeling well and the staff at the Inwood animal clinic took the time to properly diagnose her. She is now feeling a lot better. The prices are also very reasonable.
Nataly Betancourt
This place is great with my pup!! I only rated 4 stars because I previously had an encounter with a rude receptionist but I dont think she works there anymore. The rest of the staff is so kind. The groomers are great...always have my pup looking cute.
Kristiana Cowcer
Use to be great but now is overcrowded. I had to call to get my pet’s test results and they don’t seem to follow up anymore.
Gricelidis Nunez
I got squished in last saturday because someone else cancelled; So I quickly rushed right away because my little Sophia had a fever and wasn't eating. I quickly checked in and waited a bit but only about half hour; which is not bad for not having an appointment. They check my Sophia, did blood work, gave her electrolytes, some medicine for her stomach and antibiotics. Waited 1 hour for blood work and it was all good. THe price was not bad for all they gave her plus the blood work. I'd go back.
Logan E
Decent clinic we take out Dog and Cat here, they are pretty friendly. The doctors and staff really seem to care about you and your pets. The biggest issue I have is that no matter what you want them to do, your animal has to have a physical if it's within just a few weeks.
Margaret Ann Withers
Dr. Tsung is an amazing vet. She went out of her way to try to find a way to save our Jane - even contacted other vets that specialize. She feels deeply for the animals she treats and for their people. She never pressured us and she gave us choices in the treatment.
Elizabeth Himeles
Dr. Tsung is great, the Vet Techs are always friendly, and we feel confident in their ability to monitor our cat's health. Can be a long wait on Saturdays, but fellow pet-owners are generally happy to chat and pass the time sharing adorable pet stories.
Wesley
The best vet uptown. When we got our puppy in December, all our friends and neighbors said we had to go to Inwood Animal Clinic for his care. They are friendly, knowledgeable, and flexible. You can tell they really care, and remember our puppy's name each time he comes in. They love animals!
Benjamin Rosner
Waited for a while, and don't mind that I did. Worth the wait. The doctor was thorough and the consult didn't feel rushed; quite the contrary, the appointment lasted until all my questions were answered fully. Highly recommend.
Leon Malisov
Took my dog Charlie to the clinic twice in the same day, once for a tick removal and then later for an unrelated allergic reaction. Charlie was seen almost immediately both times. The staff were very friendly and were very patient with both of us and answered all my questions. Charlie left feeling a lot better both times, and so did I. The price for treatment was very affordable both times. I highly recommend this clinic to all pet owners.
Katrina Art
I can't say enough good things about Dr. Tsung and this entire office. They take such great care of my dog, who has an autoimmune disorder. Those manifest in such a wide variety of ways, and Dr. Tsung has met each challenge with us as they come. She is thorough, thoughtful, and she listens when a pet-parent advocates for their pet. The whole staff is empathetic, responsive in crisis, and trustworthy. I am so grateful to have found this team.
elChuy 1310
The doc very patience with pixel and joe is very passionate about what he does polite ,professional and he took the time to explain every little detail about pixels health .100% recommend
Yennifer Medrano
They are the best!!! I take my baby boy here all the time. They are super friendly. & they work around your budget. Compared to the other vets ive took my boy... this one is the best one and its close to home. I HIGHLY recommend to anyone who lives in dyckman/inwood ...They’re awesome and they care!!
Demma Rosa Sims
Inwood Animal Clinic is a great place to bring your pets. I moved to Inwood from the UWS, and have brought my dog to Inwood Animal Clinic for the last 3 years. They are professional, kind, and always call to see how my dog is doing after any visit.
It is super cute. He goes in for a grooming, and like clock work, the next day I get a call to just check on Miloh. He really hates being groomed and is a nervous little dog, so they are checking on his feelings as much as his physical state. I think it shows how much they love and care for animals, that even call after the grooming appointments.
Miloh has had all his regular checkups there, he has had vaccinations done, and also his dental cleaning (deep cleaning that required sedation). I have never had an issue with the staff or the doctors.
A few times, new front desk staff or less senior front desk staff may not have been as outstanding as some of the more seasoned staff. But quickly, as they train up, the same standard of care is given. Regardless, I have always been treated with respect. I have sent my friends there and they also, were treated with respect.
The clinic is clean and all services are reasonably priced. All vets are just expensive everywhere, and if you aren't prepared for the cost of paying full price for medical care (if you don't have pet medical insurance), you might be like 😲🤔😶. But that is just part of being a pet owner.
I recommend saving a little every week, if you can afford it, so that you have a pet care fund. Or you can get the CareCredit credit card to help offset the cost of unexpected vet bills.
The waiting room is small, tiny in fact, so if you have to wait with a very sick animal, I could see this being an annoyance...especially if you are already worried or scared for your pet. I have never had to wait, since I haven't (gratefully) had an emergency, so I can't comment on that experience much, except to sympathize.
All in all, I have 100% confidence in this vet. I love that they are full service, (grooming, medical and dental). I only wish they had extended hours. Great place!
Kathy Byrnes
I had a dying FIV cat, one I'd had a long time. He was failing, but then I knew he was close to the end. I'd wanted him to die at home, but realized -- as the weekend approached -- that couldn't happen. I'd not been to this office, but it is close to my home, and I was able to get an appointment quickly. Everyone was lovely: front desk staff, the kind vet tech and the vet herself.
I wasn't rushed. I held my old kitty for a long time after his sedation. When the time came for his final injection, I put my head on his head and wept. Both professionals were quietly emphatic and respectful.
I feel very, very grateful for their service.
Oscar Rolon
This place is Great!! I called and got an appointment right away. They really cared about my dog who was in a lot of pain. Explained all options and even called me the next morning to see how he was doing. Clean facility and very friendly staff.
Kristin Keefe
Maybe have fewer people in the lobby at one time for Covid reasons. But the care that we get with you is just great! You keep our pets healthy and have a friendly smile for everyone.
Eli Gonzalez
I brought my dog in in a panic and the staff and nurses and doctors were quick to help me and inform me on the condition of my dog. And less than an hour before closing. I'm very appreciative of them.
Cecilia Ventura
Excellent doctors and professional staff. Overall excellent service. Thanks doctor McConnell for treating my cat so well.
Andra Toma
Dr. Sun si very good, she has been with my fur baby from the very beginnig, more than 10 years ago. The office is sparkling clean, the staff is friendly and helpful, Dr. Sun is amzaing. Absolutely 100% recommed.
Matthew Hunt
This place had the friendliest staff that genuinely cares for our multiple pups. Nice little space that is well maintained and clean.
James Presser
The doctor was knowledgeable & friendly. As well as gentle with my pet. The front desk staff are courteous too. I really appreciate them all & will be returning. I highly recommend this veterinary clinic.
Catherine Schutten
I want to thank Dr. Tsung, Dr. Shimel, and the entire staff at Inwood Animal Clinic for the kindness and compassion they gave to us and our sweet girl Sophia (may she rest in peace) in the days after Christmas this past year when we had to make the decision that every pet parent dreads. While I still tear up when I walk by on my way to the library, I know that when the time is right to bring another furbaby into our lives, Inwood Animal Clinic will be their vet.
I had our taking two dachshunds to Inwood Animal Clinic since moving to the neighborhood in 2014 and I can't say enough good things about them. Not only did they correctly diagnose Sophia with a chronic medical problem that West Side Vet Center missed for years, they are also very up-front and honest about the costs and likely outcomes — which is very much appreciated. When Sophia's kidney's failed and we decided to hospitalize her to try to flush everything out; however, after 26 hours, Dr. Tsung gave me the heartbreaking news that Sophia's numbers hadn't budged at all and she recommended we think about letting her go.
Had we been at a different vet, I have no doubt in my mind that we would have been pushed us to try additional invasive treatments — like what happened to my sister and her husband (they lost their corgi to an incredibly fast-growing cancer). Instead of being given the option of humanely letting the dog pass, the vet they were seeing (at Tufts in Grafton, MA) assumed that they wanted to immediately operate to remove the tumor (located in the poor dog's brain) and then give her chemotherapy...only to extend her life by 6-12 months. When they said, "no — we want to bring her home for a few days and when she is getting bad bring her back to let her go without pain," the vet was visibly shocked.
A situation like what my sister and her husband went through would never have happened at IAC. When the time comes to say goodbye to your best friend of 13.5 years, vets like Drs. Tsung and Shimel (who provide you with multiple options and probable outcomes — and accept your decision without judgement) truly makes all the difference in the world.
Marell Bullies
For my first time coming to this animal clinic it a really good experience with them they took care all my pet needs and even called me day later check on my dog which to me is very amazing because no other vet I've been to has ever done
Eblyn Angel
The staff here is very knowledgeable and take great care and responsibility for your pet. They even offer great advise for better care.
Only problem being they are not open every day and their hours means you might need to skip work in order to see them.
Dashell Green
I love this clinic and the friendly staff
Mary Jane Wilkie
I recently had the unenviable task of having one of my cats euthanized. The staff at Inwood was very kind and helpful. Two weeks later, staff called to inform that my cat's paw print was ready for pick up. I had not ordered this, and it represented $18, so I asked for a credit to my account (and got it). I hope this was a one-time accident, rather than a routine adding of charges when the customer's emotional state is such that a charge goes unnoticed. This once happened to me with another animal clinic (in another city).
Regina Christoforatos
Inwood Animal Clinic offers top quality care for all fur babies. They are always great to my pug puppy. Customer service is exceptional.
Jasmine Rogers
Felt very welcome. My dog loved the staff and we both felt very comfortable. Glad we ended up going there. Clean environment too.
Joann Ryan
I wouldn't want to go anywhere else because I trust Dr.Tsung and staff with my baby Venus's care. She's been going there since she was 8 months old, she's now going on 4 years old with no issues thank God! Except a little overweight, and I have to clean her teeth more often.
Leslie Segura
Great! They even called following up to make sure my pet was doing okay. The doctor and staff were very nice and attentive.
Hope Lyon
Inwood Animal Clinic is wonderful!! The check-in staff, vet techs, and Dr. Shimel were all extremely kind, helpful, and very thorough. Being new to the neighborhood, I was very diligent in my online review research, as well as speaking to the MANY dog owners I crossed paths with while out walking my dog, Buddy. Everyone I met highly recommend Dr. Shimel and/or Inwood Animal Clinic. I'm glad I listened!! The staff even called me back twice when I needed to pick up his meds. Since Buddy is diabetic, blind, and will celebrate his 13th Birthday on New Year's Day, I'm always concerned that Vets will either get "test happy" and take advantage of my wallet, since Buddy is also my service animal and only child, or proclaim him "old and let nature take it's course" (that opinion came from the NYC ASPCA Clinic!!). Dr. Shimel was very thorough, discussed which blood work was needed, and a few expensive tests that were not. He gave me a tip on how best to deal with Buddy's glaucoma (not thru expensive eye drops he could have prescribed), so when the glaucoma clears we can discuss surgery for removal of cataracts so he can see again! While the total bill was not cheap, I found it reasonable in comparison with other Vets in both NYC, and other large cities. I'm so very happy to have found such a wonderful Veterinarian, and clinic staff close to my new Apt. They emailed me a copy of his blood work results, AND the doctor called to discuss the tests as well - and patiently answered all of my questions! The only drawback I can find, is they aren't open 24/7. But since I have emails of Buddy's medical record and blood test results, should their ever be an after hours emergency, I can easily give Buddy's medical history! I HIGHLY recommend Inwood Animal Clinic.
Lawrence Niculescu
Excellent. Dr. Tsung is my dog's vet since he was a puppy. Now he is going on 13, which I understand is respectable for a Manhattan dog (pure breed Lab).
Chavelis Rosario
Took my pet to get groomed on 11/10. Very happy with the service. Loved his haircut. Staff are very professional and kind. Definitely recommend.
dariza lora
I like this place they took great care of my Furby and he got neutered and his shots . The staff was very friendly and were in love with snowball I mean he’s a cutie lol , I highly recommend this animal hospital .
E W
Dr. Tsung and the rest of the staff at IAC are saints. No, really, they are. My kitty is newly rescued from the streets and is still very wild. I had to rush him in one weekend this spring as a first-time patient and somehow they were able to handle him. He has sincr had a follow up visit and, again, Dr. Tsung was able to address my multiple concerns about his health while delivering a solution that was perfect. I am very thankful to have found them.
Marsha Howard
I took to Dr Tsung a pup with an uncharacteristically bad tummy. I was boarding her and wanted to take no chances. Despite a busy day I got an appt. Everyone on the staff and in the waiting room was lovely. Pup had a good check up, went home with appropriate meds, and was fine. Good, reliable practices.
Genessis Diaz
This is where i took my dog Cloey for her heart failure , as a senior dog she kept having more complications and i had to make the decision on putting her down but Inwood Animal Clinic / Jennifer tsung and the staff helped me until the last day of my dogs life. I would recommend this clinic 100%.
Jose Thomas
Took me in as a walk in when my dog accidentally ate some raisins and they didn't try to upsell me anything. They did the proper tests on my poor puppy and luckily he was fine. Very smart and professional staff.
Lisbeth
I like Inwood Animal Clinic, my two cats not so much. From vaccines, to grooming Inwood Animal Clinic pretty much does it all. The staff is very professional, polite and friendly and will go over anything that may be confusing. Great service!
Antonio Aponte
Knowledge, caring, follow through, and customer service … a great experience for my four-legged loved ones!
Chanell
Coquito (my frenchie) loves it here. Small and tight nit but they really do their best and care for my puppy. They handle everything even travel forms. And there’s hand sanitizer everywhere. Thank you to all the staff! 😇😇 …
Maria Calixto
So far is their services have been positive. It is a bit expensive. The one thing that i feel they need to do is to give an estimate when the Veterinarian is checking on the pet. Is important to know before hand what is expected to pay.
violet aponte
I was pleased however, the vet herself was very busy n rushed. The room was clean. I would like to establish a regular relationship with facility
Priyanka Mitra-Hahn
Dr. Shimel is an excellent vet who will work with you to get your pet the best care possible. If you have a cat, especially once with complicated diseases like FIP, i would highly recommend Dr. Shimel.
Suleikis Osoria
The staff was very welcoming and attentive at all times during out visit. We are very satisfied with quality grooming services. The clinic is clean and organized. Highly recommended.
Danielle Cook
My boyfriend and I had a rough couple of days after having our dog neutered. The first night he was continuously throwing up - I called the clinic the next day and they gave him fluids which brought him right back to normal. A few days later, my once housebroken dog, was peeing all over the house every 30 minutes - he could not even make it downstairs when we were out of the apartment. We took him in to Inwood Animal Clinic - they did a thorough exam and a urine test - but everything looked fine. They had us come back in to run a few more tests. Although his tests were normal, the vet listened to our concerns (and the fact that we knew there was something wrong) and put him on antibiotics for a possible UTI - in case the urine test was a false negative. A few days later our puppy was back to normal! Inwood animal clinic worked with us to diagnose the problem and always treated our dog and us so well. The veterinarian listened to us and addressed all of our questions and concerns.
Highly recommend this place - the veterinarians and staff are awesome!!
Briana McDew
Treated my loved ones with care and affection. Thank you. Sometimes I believe they over extend themselves because at times I've dealt with 2-3 doctors and each one would say something a bit different. Other than shuffling the many clients they have, I would recommend they extend their hours on the weekdays.
Stephen Kos
Everyone here was so kind and quick to help when I took my Pug puppy here to be spayed! She’s on the mend and doin’ well. Thanks again for your help!
Savage Goddess
They are very friendly and caring towards your pet. Makes you feel like your pet is in good hands. This will be my permanent vet.
Mike Wazowski
I recently started going there for my Pups vaccines and so far I’ve had a pretty good experience. The staff is friendly and helpful and prices a pretty fair, not too expensive.
Fernando Anil
They always receive my cat and I very welcoming
Corby Lambert
The vet here is very nice and legit. Don't plan on making an appointment as they treat walk-ins and appointments on a first come first serve basis. Since they are a good vet clinic they stay busy on the weekends.
admin user
This vet is one of the best in nyc I’ve had animals especially dogs all my life and been to a good number of them around nyc and I’ve never received a call back from one after the visit just asking how my dogs was doing and just genuinely interested in the pets health. My dog large size breed got into a dog fight with another dog in a park and had a really large and deep laceration that required extensive care stitches and daily cleaning so you know as a owner you on high tension and high worrisome everything went well and my dog fully recovered with no problems Like others have say you get what you pay for.
Claudia Moncion
I just want to say thank you to Dr. Tsung for her services of the 8 Yrs. she’s been my dog Linda’s doctor since I got her. I rescued my dog and Linda can be a little nervous and doesn’t like to be bother much. Dr. Tsung and her staff has the patience for Linda that barks loud. Anyways this last appt I scheduled an appointment for dental care Linda was having bad breath and a lot of build up. Omg Dr Tsung gave Linda a new smile all the gunk is gone her teeth are white and shining. There’s a 10% discount the entire month of February so take your dogs to get a cleaning. Im glad I did.
Thank you Dr.
Linda & I are so grateful to have you so close to home
Cynthia Leon
The staff at the clinic was so friendly and helpful....They were very knowledgeable..
They treat your pets like they own..I'm so glad my husband found them on the Google search....And the price is right...I would recommend them anyday...
Joseph Papa
I have been fortunate enough to bring my two cats to Inwood Animal Clinic for the past 4 years. Dr. Tsung is AMAZING: knowledgeable, friendly, and clearly gifted with animals. On my most recent visit, I took in my kitten, who had been coughing up a bloody discharge. The previous evening, I had taken her to an emergency veterinary clinic for examination, and they told me that nothing appeared on their x-ray: they simply couldn't tell what was wrong. Within two minutes of the exam at Inwood, Dr. Tsang (using only her hands and a light-up scope!) saw a foreign object (a sewing needle my cat had somehow ingested) lodged in my kitty's throat. She removed it, shared before and after x-rays with me, and even shared advice in person and through email. I came in feeling scared, not knowing why my cat was in so much distress, and left feeling so much better about my cat's health. Not only did Dr. Tsung heal my kitty, but I was charged less than half the amount that I had paid the night before at the emergency vet--who had done nothing to help my cat or give me answers. Thank you Dr. Tsung and staff. I highly recommend this clinic to anyone.
Lewaa Bahmad
Best pet care ever. I literally wish my own doctors were as attentive as the staff and vets at this animal clinic.
Jacqueline Cruz
I’ve been taking my cats to Inwood Animal Clinic for years. The entire staff is so attentive, warm, kind, efficient, competent, knowledgeable. Amazing place.
Hector Dominguez
Excellent customer service. Appointments are kept to the hour. Good place for you furry ones.
Justice Longshore
Love this vet so much! Dr. Tsung is so great with my cat and the admin staff is really nice.
Leana Lopez
I love it here. Everyone is really friendly from the moment you walk in. They explain everything you need to know thoroughly which is super helpful! I’ve been here a couple of times with my dog and plan to keep her here.
Sarah Park
All staffs in Inwood Animal clinic and Dr. Tsung are very kind and sincere. I always appriciate them. I couldn't find a better place than here after moving to New Jersey so I still come here for my dog.
Dr. Angie McAllister
What I appreciate about IAC:
~Terrific staff
~Excellent follow-up
~Easy scheduling
~They work hard to squeeze Fido in when he's sick, which means that sometimes they are seriously overbooked, and wait times can be long.
~Super caring vets
Anastasia Papadatos
Friendly staff is friendly. 😊 Knowledgable vets are cheerfully dedicated. I'm grateful for all of them as we work to treat my rescue cat's allergies and stress. …
Diana Quinones
This was my puppy's first appoint! The vets were kind, interactive, and thorough! They gave me a lot of information! I will be going back.
Jacely Brito
They were quick and efficient. Explaining to me everything since this is my first kitten. Also very nice and professional.
Michele Partovi
Dr Shimel truly cares about his patients. He is empathetic, honest, caring, and explains concerns and solutions thoroughly. I am so glad that Dolce and I found Dr. Shimel and the Inwood Animal Clinic.
Mika Social
This is the best animal clinic you can find! Dr. Jennifer is the best vet I known!
Wade Trefethen
This place was great. Took time to teach me how to clean ears and clip nails. The staff was great as well as the vet. I felt like Bobby was being taken care of by family.
Miguel Pérez
Some of the staff is very accommodating.
Alexa Acevedo
Have always been there when my Lexi needs emergency care. Apprecciate all they do for us. Wouldn't trust my baby with anyone else ❤
Lucia D
Friendly and knowledgable staff. Clean office and waiting room. Efficient and good follow-up. Online appointments and care file. Reasonable rates. Seems like they really care and remember your pet. Definitely recommended.
Alexis Valle
My favorite NYC vet! Patient, communicative, fair, and loving to all animals that come through those doors. Thank you for taking care of my pup!
Krystal Garcia
Great vets here. Truthful & honest. They never sell you things you don't need. Receptionist are nice and friendly. Everyone here really loves animals.
Pete Scudese
You were always available and gave me great advice on making certain decisions re: my cats health.
Michael K
One of the best vets I've ever used. They genuinely care about your pets and have the best interest of both pet and owner in mind.
Mark Hildreth
Great vet! Remembers my dog and cat, genuinely cares about their condition, reasonably priced, and easy to make an appointment.
Ali Rivera
This is a veterinarian clinic. The same affbis friendly and respectful.. the doctors are friendly,professional and informative in all aspects if your pet..I have my dogs nails done by the staff who are wonderful..
Myrna Duarte
Incredible vets and staff.
Oleksandra Lyulko
The doctors are great here. The wait time could have been better.
N J
Very busy so even you make an appointment you need to wait over 30 minutes. (Maybe only Saturday)but I can see doctors and staff love animals. And waiting area is very small.
Carmen Cruz
Great service. Very quick. Empathic staff. My Jack Jack was treated very well. Thank you to everyone at Inwood Animal Clinic.
Rachel Cruz
They are wonderful ❤ I wouldn't go anywhere else. They actually care about your pet and not want to rip you off
Danny Franco
They tend to your animals with such love and passion. Highly recommended for any pet owner. Very knowledgeable and great availability
Robert Harris
I’ve been bringIng my cat companion to Inwood Animal Clinic for many years, and have always been impressed with the care he has received.
Kiara Taveras
Great service and kind staff.
Stephanie Bellin
Had my dog bathed and groomed last night .I came late and they did not make a big deal over it and they took Mazal and did a great job!
Diane Hill
The physician is really great. She listen to you when you ask questions and let you make the final decision as to what you feel is best for your animal
carla p
I will def be back. Nice, polite and caring workers
Marisel Gonzalez
My dogs Rhino & Marley have been taken care of in this clinic for about 2 years now by dr Jennifer Tsung for serious skin condition and I will not go anyplace else, they are the best , I trust their judgment, they are the most caring as well as the technicians and front desk staff, when my dog rhino suddenly got so sick I took him there and to be honest I didn’t think he was going to make it that’s how bad his condition was and dr Tsung took so good care of him, and Marley as well, she gives the best advice and she knows exactly what medication to prescribe and they work , i will not go anyplace else for care of my pets, my experience is always wonderful, this place is a gem
Kostas Augenberg
Very knowledgeable, professional and caring staff . We love you guys and always recommend to other pet parents living uptown!
Lia Watson
Great! I have always had a fantastic experience, and my baby loves going there.
mercedes
Best animal clinic so far and I've been to 4 different places. Prices are reasonable and the staff is very nice
Marj Ros
Great customer service and dedicated to the animals. They follow up and work w me every time I need something for my dogs. I love them!!
Ivana Liang
Dr. Gad was wonderful and the staff was very patient with my pup who sooo did not want to be there. What a great place!
Hussein Jaafar
VERY CARING ANIMAL CLINIC AND MADE ME FEEL ASSURED WHEN MY BABY PUPPY WAS SICK . I WANT TO THANK THEM ALL .
Nicole
Great clinic, very attentive and takes good care of my cat. They call up with results quickly.
Nancy Bruning
I couldn't leave my darlings in better hands. They let me know the options and the prices up front. Talked me through what was best for me and Mr. Lucky at the time.
EJ Binet
Really great experience. Everyone was nice and they treated my puppies extremely well and with care.
Norma Toribio
Very good and efficient service, only thing is that you need to be prepared to spend money, anything that has to be done to your pets is lots of money out of your pocket.
Jackie Cruz
Dr. Tsung and her team are amazing. My go to vet for all my pets. Would not trust anyone else.
Max Eddy
Friendly and attentive staff in newly renovated space. The waiting area can be a bit tight so plan ahead. Masks are required.
Nic D
They were very kind when I brought in a recently passed pet. The supportive card they sent was helpful in a hard time.
Joe
Very good service and everyone working there is kind and cares about the animals they treat.
Jeremy Markoe
Best local option. Bit on the high side cost wise. Good Vet for cats and dogs.
Michael Berg
Wonderful staff and great doctors. They take good care of your pet AND of you!
Keith De Cesare
They helped a friend in need by providing a personalized service.
Leenda Bonilla
The receptionists are quite rude. They speak about folks like no one is in the room. Otherwise, the vets are ok.
Idelis Stamitte
Amazing providers. No words can express my love for this place and everyone involved in giving the accurate care for my pet (and sanity for myself- Total care all around)
Josefina Bono
Just went in to schedule an appt for my kitten..reps ahhh...one was very rude..the other 2 friendly
Yadil Taveras
It was great. Dr Tsung was very thorough and careful. && the prices are great. Highly recommend ❤️
Sean Grano
Posted helpful personal , knowledgeable doctors.
Ryan Balderas
They were kind, but it was a long wait past our appointment. Very possibly due to the Covid crisis. So I don't want to blame the for that.
Esther Castro
Great staff, they love my puppy and care for her well being
Ryan Penagos
Great doctors. Can be a little chaotic, or a wait. But that's every vet.
Ben Freedman
Top shelf care. Helpful and kind to owners and pets alike. Very thorough but open about the checkup.
Richard Hernandez
They treat you like family. There pricing is more then fair an they really take grate care of your four legged friend.
Carrie Shanafelt
They take great care of our cat, and everyone treats her gently while doing what needs to be done.
Michael Z
Great clinic. My dog hates going but I know that is because they do what's needed to keep him healthy
jairo ravelo
Great staff, friendly and truly knows how to make nervous dog owners comfortable with difficult situations.
Denise Escoto-Jarquin
Everything was great. Dr. Shimel is awesome, and the techs are on top of everything. Oliver Chowder and I thank you!
Susan D. Mandel
You will never find a clinic that is as welcoming and knowledgeable as this place! The doctors and staff are wonderful.
Carlos and Larizsa Feliz
Super friendly staff and highly knowledgeable on permits and traveling information for your pet.
Morgan Cardenas
Took my cat here for her yearly. The staff was super friendly as usual.
Eve M
Not very knowledgeable with parrots and exotic animals but Mr Fried assisted me with my Quaker Parrot Lucky and he was very friendly and helpful.
Frank Rivas
Amazing place for all animals ! Staff is amazing, ask for Dr. Tsung. Very knowledgeable and relatable.
Sarah Varney
Nice local vet with great care team
Queen Euphoria
The best for animals i went today they took care of my dog so nice everything😍 …
Amronn Smith
Very professional, great customer service. Dealt with my pet well
Jayffa Gonzalez
I have 5 pets and they have never disappointed me with the care they give each one of them
Erin Paul
Quick, accurate diagnosis and referral meant my dog wasn't paralyzed for life. Highly recommended!
Luca Iorga
I love Dr Tsung, and her care has always been exceptional.
Christine Cee
Not so long a wait time to be seen. Plus they see your precious one right in front of you, never out of your sight.
Erin Roche
Everyone here cares about animals so much. While I was there, I heard someone talking about how they saved her cat's life.
Juan Mendez
Awesome staff and quick service
Diaz Marta
Excellent
Robert Sanford
Really great and friendly staff. Called me the next to check in on my cat.
edith monge
Dr was very professional, take time to explain everything to us and the staff is very nice
Yeniffer De Luna
It's a cute place and very clean and everyone is friendly but it is a bit pricey.
Humberto Arevalo
Exelent service.,the only thing is that my puppy have a little cut, other then that. Exelent
Loretta Odonnell
They were professional but also kind at a time it eas needed
Rich Miller
Friendly staff. Good and knowledgeable vets with a wealth of information that they're ready to share
Aaron Blankfield
Having been here many times, I've always had good experiences. The staff is friendly and competent.
Juan Rodriguez
Great attention to pet's need, some people complain about price, but if you love your pet that should not be a issue
Salvador Farciert
Love the new reception area... Still not big enough though. Lol
Staff is lovely.
juanita ruiz
Very good customer service however i think its too expensive. Everytime i go its 400 plus.
Special Kay
They do like animals. Took the time to call and ask about my doggy...
Andreas Meyer
They always take good care of my puppy.
Alex Richards
The best place near The Heights, but make sure you book as their can be a wait. A great little place but pricey.
Anurag Mohanty
The staff at Inwood animal clinic are knowledgeable and helpful. It can get really crowded though.
Wildaline Fabian
Had an appt at 12:45 left before 2 quick and helpful!
Elizaveta N
Very nice animal clinic, where staff cares about your pet and you
Nathan Oesterle
Good prices for the city and the staff is super supportive and understanding.
J B
They are amazing!!
Thanks a lot for all your help with my cat!
Jose P.
They provide excellent care to my frenchie. Love going here !!!
Eugene Easter
A great place to take your pet for good and well treated animal care
Marla Powell
Dr. Tsung is a caring and knowledgeable vet. Worth every penny!
aka Supremebeing
Best people great care always happy with results....we are grateful for this place in our community
Rita Medina
Excellent service.
Glory Santana
You guys were amazing I love how comfortable you made me feel and my fur baby
M. S
Took my cat to get checked for an injured arm and they were great.
Angel Sanchez
Love them!!!!! Very caring, kind, and loving atmosphere! Recommend them💯❗ …
Arelys Cohen
Little expensive but that is why we work to take care of our lovevable BF . Nice staff compassivate Dr
Alex Lugo
Great customer service both in person and on the phone!! Highly recommend!!!
Mariana L.
Great team here. Happy to take my fur babies here for care.
Eliza V
Always detailed, amazing and caring with my Eeyore! Thanks!
Susana Jones
friendly and welcoming for my pets needs
Cynthia Quezada
Pricy. But they do a great job . Saved my dogs life
Martha Felipe
Love the place, very clean and always willing to help
Brett Kassel
Great staff, sometimes there's a wait but they keep it moving.
Krystal Hill
They are caring and inexpensive. What more could you want?
EDward Seabron
IT'S Always a plus when people genuinely love their jobs.
Alex Jaber
Thank you for being so kind and thoughtful, thank you❤️
Seresa Kal
They try to help you as best as they can. They have great service and follow up with you.
Derrick Manigo
Great doctors and they love my dog
Rho Montero
Best animal clinic...with best doctors with great team
Luz Legakis
It's always a great experience at Inwood!
Lupe H
Overly expensive. Wouldn’t go back again.
Carlos Broadbelt
The staff is amicable, understanding and supportive.
Stephanie Black-Schaffer
Couldn't have improved my experience--thank so much, guys!
shell sheddy
Friendly and helpful really cared for my kitties
Dellius Designs
They listen and care for my pet according to her (my pet ) needs.
Victor Morales
Caring knowledgeable staff. Clean all around.
Yamina Severino
I like it because, the vets really concerned about your pets.👍 …
Julian Blackmore
These guys do a fantastic job looking after my dohje!
Joshua Almonte
Always friendly and take care of your pets
Len37
Dr Tsung is a very fine Vet.
laura gomez
I like it so far, have not complain.
Fredy Argoti
Great service, friendly and professional
Jesse Bruckman
Staff here are always so wonderful.
Jeff Taylor
A great clinic with wonderful staff and doctors.
Domingo Campos
They really care about your pets its not just about the money
Jasmin Camarena
Very nice and friendly clean and professional
Denise Pinedo
This place is great. Very sweet staff
Cindy Worley
Excellent clinic.
Daguar Daguar
Did what I needed. Vet was caring and friendly.
Maureen Garvey
Great place to.bring your furry friend
Edogz 420
Great ppl
Joel Gomez
Very professional and doesn't break your wallet
Glenn Clausen
Quick courteous staff explain things for you to make a decision
Travis Dennis
Very good and they seem to really care
Miesha Walker
Very friendly easy in easy out.
Jo Sean
Pricey , but good
Gerald Schultz
I wish the consistency of bedside manner could improve
Rebecca Lee Lerman
Excellent care, personable, clean, fast and friendly!
Ricky Gee
Staff was very sweet.
Maria
There a great animal clinic
Victor Bertieri
Great service and reasonable prices
MELDRIN LOREN
They are amazing and the best
Rose Hernandez
Excellent service
Jeremy H.
My little Henrietta was sick... Was ❤
Juan medina
Good but very expensive
Charlie Cabrera
👍 …
Stephanie Wood
Love the care the staff show the pets
Matt Olley
Amazing doctors and amazing staff
Manny Diaz
My go to veterinary