Reviews of Brandon Lakes Animal Hospital. (Veterinarian) in Tampa (Florida).
Brandon Lakes Animal Hospital
6151 Delancey Station St, Riverview, FL 33578, United States
Description
Information of Brandon Lakes Animal Hospital, Veterinarian in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Brandon Lakes Animal Hospital
Sunday
Closed
Monday
7 am–7 pm
Tuesday
7 am–7 pm
Wednesday
7 am–7 pm
Thursday
7 am–7 pm
Friday
7 am–6 pm
Saturday
7:30 am–4 pm
Popular times
Sunday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Monday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Tuesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 |
Reviews of Brandon Lakes Animal Hospital
My wife and I bring our 7 month old Golden Retriever and our 12 year old terrier mix to Brandon Lakes and we could not be more happier with the service they provide. This is honestly the best vet we have ever been to. They show so much care and love to our animals. They ask all the right questions to make sure they are not missing anything and answer any of our questions/address concerns. They always follow up with us on how our animals are doing. They also remember our dogs and their names when we come in. We aren’t just a number or seen as $$$, but feel like we are a part of their family. Doctor Harris and Rodriguez are phenomenal.
I brought my cat here yesterday and they were just great with him, just like last time I had to bring him in. Unfortunately this time there was a very loud, unruly customer yelling about masks and communism and other nonsense. This woman was so loud that she was making it really difficult to explain my cat's symptoms to the vet tech, even though we were in a different room. BIG props to the front desk though for handling a tough customer situation so calmly and professionally.
I have zero complaints about this place. Everyone here is really kind - they've fit me in on short notice, and are very understanding and accommodating. You can tell they all love animals and this isn't just a paycheck for them. Treatment plans are outlined clearly and explained with the price right there, so there's no surprises. I never felt like I was being pushed out or rushed to get the next patient in. I will be sad when the unstoppable rise of Tampa rent pushes me out of the area and I have to find another vet! Thank you for treating me and Batman so well.
Brandon Lakes Animal Hospital is a place I trust with the care of my fur baby. My pet was recently neutered and he was given the best care. Dr. Rodriguez is very skilled and professional. He shows the utmost concern for my dog and reached out to discuss a potential issue that may need to be addressed. He followed up to explain, and assisted in ensuring referral. He calmed my fears and didn't make it seem like the sky was falling!! The office staff, from front desk, to grooming and kennel are awesome, as well. Always courteous and attentive. I like how they try to keep costs down and check in with you after every visit. Great people, professional, caring, relatable, and clean, organized facility!!! My dog is always happy to go there!!!
They always treat us well and efficiently when we come to visit. All of the doctors there are polite but also personable, take time to talk with you and go over everything they find. Dr Woodside is our favorite doctor there, but we have been going to him since he first started the practice. The other doctors are great too!
I have been extremely happy with everything Dr. Woodside and staff have done. There is a great deal of sincerity in the love for animals obvious in everyone I have encountered there. I had already been through two other veterinarians who essentially blew off my pet's symptoms, said she was too old for surgery even though she has more than half her life left! From the beginning I was put at ease by the expertise and plans moving forward for Lola's health with Dr. Woodside. If I had continued with the plan of treatment suggested by the other vets, I am convinced Lola would not have lasted another year or two. Now? We've got a whole lot of years ahead and for that I am so thankful. Thank you to everyone for the kindness! I am so glad Lola is in expert hands who truly care :-)
Brandon Lakes Animal Hospital is the best vet office that I’ve been to. I’ve been a client from this office since 2 years ago and the attention and care they give cannot be compared. 2 years ago my Labrador needed emergency surgery and they were able to accommodate me and the doctor was so amazing and he explained everything in detail. I recently took my German Shepherd puppy to them and I’m so happy I did because they were able to figure out what was wrong with her. The staff is excellent! Everyone is so nice and it shows that they care about their job and it seems like they are happy to work there. I would recommend this office to everyone and would never change it!
The staff here are top notch, and compassionate and caring. My cat, Andy, is a regular here because of his unique needs and I would never think about taking him anywhere else. The staff all know him and how to make him most comfortable when he visits for full-day appointments. Andy is so important to me and I don't think I could trust another vet office with a drop off like I do here. Every visit, the veterinarians and vet techs are more than happy to answer my questions, no matter how many I have. They are patient and kind, and explain things in a way that is easy to understand and ensures I am giving Andy the best care at home.
Thank you, sincerely, Brandon Lakes. I could not imagine ever going to a different vet.
I’ve been taking my pets here for years and I’ve had good experiences with each visit. I’ve had multiple doctors and techs and all of them are kind, understanding and explain things really well. They explain the cost of things upfront as well. I take my pets to a mobile vet for their yearly shots to save some money but take them here for anything the mobile vet can’t take care of or recommends additional care. This vet is located in the Winthrop plaza. Location is good with ample parking available.
HIGHLY RECOMMEND!
Here’s why…. I was at a loss when my 6 month old French bulldog fell and fractured his leg (tibial tuberosity evulsion fracture a mouthful yes also apparently can be pretty common) after taking him to emergency vet and a follow-up with our normal vet they were recommending surgery that was to cost OVER $5k! I recently spent almost 6k 6 months prior for my older Frenchie so was a little stressed with the pricing and getting his leg fixed and getting it fixed correctly. I didn’t want to risk quality over cost and after dozens, honestly dozens of calls for vets in the area and MANY searched reviews I am sooo HAPPYY I found this vet! NOT only did I not have to compromise on the quality of care but the cost didn’t break the bank (overall still not a cheap surgery) I was able to schedule a consultation with the ortho surgeon Dr. Woodside. I went to the appointment nervous and defeated and wasn’t sure what to expect I felt reassured and all my questions and concerns regarding my pup were answered and handled and before the end of our consultation we had him sent back for blood work and schedule for surgery the following morning, which went GREAT! I also have to commend the staff at the front desk and the techs each time I had to come in for a follow-up they remembered my pup by name AMAZING! Overall the entire process from my initial phone call to the follow-ups and everything in between was just above and beyond!
P.S. I do have a regular vet that I’ve been going to for the past almost 4 years I take all three of my frenchies too but considering this particular case with my pup my regular vet didn’t have a ortho surgeon and just referred me back to the emergency vet (yes, the one that cost OVER $5k to do the surgery) so happy to have found Brandon Lakes Animal Hospital with how friendly and welcoming they are I’m considering switching offices It was so warm and inviting!
So glad we found this place, it has been nothing but a great experience with them. Our pup Ollie had to get a CCL surgery and the post care is quite extensive. That being said, the information that was given for post surgery was very informative, helpful, and thorough. It was a nice feeling to be given so many tools to help my pup after the surgery. Additionally, I've called the office multiple times for assistance with medicine, physical therapy, and to discuss scheduling for laser therapy and follow ups, and the team has always been informative, friendly, and super responsive. Our pup Ollie's leg is healing up quite nicely, we are more than satisfied, and our pup is already moving better on week 3. I highly recommend this place for your dogs needs, the staff here is fantastic at what they do!
This vet cared for our English Bulldog, Jax, as if he were their own loved one. They were sweet, patient and compassionate to him and our family until the very end. We really appreciated that they took their time explaining everything to us when we ultimately had to say goodbye to our sweet dog, especially since this was our first family pet and had never gone through this experience. We were heartbroken, but the staff and vets at Brandon Lakes Animal Hospital checked on us and shared their condolences, as well. We now have 2 English Bulldog rescues and didn't hesitate taking them to the professionals at Brandon Lakes.
So grateful for Brandon Lakes Animal Hospital. Our 10 year old Golden Doodle, Daisy, was so sick recently. The staff & doctors were so kind & loving throughout this ordeal. She is all better & has her bounce back, thanks to their wonderful care. I highly recommend this clinic!!
Brandon Lakes Animal Hospital is the best!!! My little dog Happy has been seeing Dr. Kate Heppner for 14yrs and she is so kind, professional and supportive. I will never trust anyone with my baby but her! I HIGHLY recommend this Vet and their staff.
They are wonderful here! They follow up to make sure your baby is okay, after the appointment. They're always so complimentary and sweet of every animal that walks in there. I have had nothing but good experiences from this team of amazing, animal loving people.
The staff at Brandon Lakes Animal Hospital is outstanding. Each and every experience is one that demonstrates the care and professionalism they offer. I am amazed that we always get a follow up call the next day to check up on our dog Fozzy. Excellent place to go for care for your fur-babies. Highly recommended.
The staff at Brandon lakes is outstanding and provides more than anything I’ve ever received at ANY other vet!
They are SUPER knowledgeable about English bulldogs which is a HUGE plus! English bulldogs are a super delicate breed and to know that they knew so much on them definitely made me feel super comfortable.
They’ve made our puppy Yoda back to normal and he’s a happy little puppy again!
You can tell the staff here definitely LOVE what they do and it’s not just a “job” to them.
Thank you so much to Ashley, Tay, Dr Haire and the rest of your staff for your attentiveness and kindness to our little one. He loves everyone there and this will definitely be our ONLY vet he ever goes to :)
BEYOND FANTASTIC! Everyone let us feel welcome ( yes, ongoing clients) but always supportive. Put us into a private room in less than 3-5 minutes - so quick, so caring. ( SLIPPED DISC) Gave us very important information to help our dog. A timely and proper referral for our dogs problem......She's well as of this writing. WE'RE picking her up in the morning and getting her ready for a new run on life so to speak. ♥️🐾
We have been clients of Brandon Lakes Animal Hospital since 2010 and have never considered going anywhere else since our first visit.
The entire staff, top down, is wonderful; they take the time to get to know the owners, as well as the pets. And when it comes to the worst days as pet "parents", the care and compassion given is immeasurable.
They provide wonderful care and the staff is very friendly. They always try to ensure quality, security, and comfort for your pet. Only 4 stars because quality care comes at a steep price here. But if you can afford it, you're golden
I like the way everything was explained to me. They took great care of my baby and me. I drive 1.5 hours to go to Brandon Lakes Animal Hospital. My kids have been going there since they were born. I moved but still drive there due to the confidence I have in them.
We started going to BLAH a little over a year ago and it has been the best decision we could’ve made for our pups. Dr. Haire and the nurses on staff are kind, professional, and caring. When we had to take one of our dogs into Blue Pearl ER for a sprain, they called just to ask how he was doing. Most recently, our sweet girl Callie was diagnosed with soft tissue sarcoma on her foot. Dr. Haire and her nurses biopsied the tumor and referred us to Fetch Cancer Center where we unfortunately found out that our girl’s leg would have to be amputated to remove all the cancer. Dr. Haire was able to perform the amputation for us the day before thanksgiving. Callie’s sutures are healing up perfectly and she’s bouncing back faster than we could’ve ever imagined. This whole heartbreaking ordeal would’ve been so much harder without them, and we are so happy to have our baby healthy again. Ironically we stopped going to our former vet due to them being too far, and having rotating doctors so we didn’t have that personal touch, then we bought a house 5 minutes away from our old vet. We will continue to drive half an hour to Dr. Haire for the best care though, and recommend them to everyone. Special shout out to all of the nurses as well for answering our frantic calls when things were really scary, and for being compassionate and patient with our millions of questions. We are so thankful for you!
My dog had bilateral TPLOs done by Dr. Woodside last year and he is doing amazing!! Doing these surgeries is the best thing I could have done for my energetic boy! He runs and plays outside with his sister and his favorite little girls everyday! (all day if he could). River loves his bionic knees!!
Highly recommend! Everyone, from the time we walked in the door through to follow up, was great! Special Thank you to Dr Haire and Lisa for the urgent care you provided our baby. We are so glad that God led us to you. ❤️
Front desk staff is very friendly, they love our kitty! I didn’t give 5 stars only because I wish they explained the website/app they use and pricing. I haven’t had a kitten in years but boy is it expensive these days!!! Will update after our kitty gets surgery here!
All the vets and staff here are amazing my family and I have been with them for almost 20yrs and will not change. Dr. Woodside really cares for his four legged patients and their families! Dr. Hepner is also amazing and I really couldn’t ask for better and caring veterinarians!!!
We called a couple of vets in Riverview but they were apparently booked for 2months. So I ended up calling Brandon Lakes Animal Hospital and I was able to make an appt for our kitten. We’re glad it worked out and love the staff and our veterinarian is gentle and caring. They also have an app you can download for easy access to appts and earn points for each appt.
I love BLAH! Everyone is so friendly and helpful. Yes, I have been to places that are cheaper, but these other places lack the quality, friendly service and caring attention for my pup, which is a big concern for me. BLAH checks all my boxes and I will continue to come back. Thanks!!
Some of the most caring and patient veterinarians I have ever worked with. I own an extremely nervous and shy shar-pei. Brandon Lakes has taken phenomenal care and consideration of my dogs needs.
The entire team at Brandon Lakes Animal Hospital is wonderful. I commend this practice on their utmost care and professionalism. I highly recommend Brandon Lakes Animal Hospital. Truly, the best in the Tampa-area.
Im very grateful for the compassion and professionalism that Dr Taggart and all the staff at BL Animal Hospital demonstrated while caring for my 15 yo chihuahua, Prancer. He's still with us today thanks to their amazing approach, service, treatment. 💕 …
They did an awesome job in seeing me the same day when my cat was in distress, and taking good care of her. I would give a 5, but the prices are pretty steep. 780 for X-ray, blood, meds.
I love Brandon Lakes Animal Hospital and the staff, everyone is so friendly and caring. They go above and beyond to make sure that you and your pets are healthy and happy!
Unfortunately our 11 year old Black Lab/Rottweiler had advance stage osteosarcoma . They treated me with nothing but respect, although it was very bad news. The next day after talking it over with my wife we had to put her down. A hard decision, as Abby was a member of our family. When we arrived, they put us in a special room, explained the entire procedure, and gave us as much time as we needed (Amber and I were emotional recks). After completing the process, the doctor touched my shoulder, and the staff left the room, so we could say our goodbyes. What a wonderful place. We had already paid, (a more than fair price) before hand, so after we were done paying our respects, we could just walk out the door. The doctors and staff at Brandon Lakes are absolutely amazing!!! I would recommend anyone take their pet there. If we ever get another dog, Brandon Lakes is where we’re going, even though we live all the way in Wesley Chapel.
We've been bringing our animals to Brandon Lakes since Dr Heppner joined Dr Woodside the practice has grown. Dr Haire, who was once our vet tech is now part of the veterinary team. This staff is more than a team it's a family. They've made us a part of the family that cares so much about each animal. They recognize so much, so quickly and have treated our Sallie, Loki, and Smokie with the love of family.
Thank you for all you do!
Best Vet Practice, in Florida! Great caring staff, & Doctors Woodside & Heppner treat your pet as if it was theirs! Love them!!
Awesome staff. Dr. Woodside is excellent. He continues to take excellent care of our pup. So very blessed to have him as her Ortho.
We have been with them over 18 years, taking care of all of our 7 babies. (5 cats,2 dogs), with the utmost of Honesty, love, care, concern, with their expertise is over the top awesome, all the Doctors think outside the box, and are always ahead of the game in updating their information to treat our fur babies.Because of their care and with us spoiling each of them, they live long long lives..( some were 22, 16, 8 (heart issues), 15, and now Hobz kitty age16+ is the only one left.
We wouldn’t go anywhere else !!❤️❤️❤️👍😻🐶
Great place and very caring but they said they sent email with my dog’s positive test results where a simple 2 minute call would have been much better. I had to call and ask them about the results and they apologized and said their email system is wonky.
I sincerely appreciate the love you showed my dog Mofo while completing his annual check up. I moved over from Banfield and I know I made the best choice. Thank you!
People like Amanda who works at the front desk are the reason I love this place. She is always so pleasant and goes out of her way to help others. Amanda is a true asset to this place and always a smiling face when you walk through the door even if she’s working a busy Saturday by herself. Dr. Rodriguez is amazing as well. They have done multiple surgeries for my pets and have always done a wonderful job. I have 8 dogs between me and my mom so it’s always a trip to the vet every few months and they always get the job done. Thank you
My rabbit is extremely ill and old (almost 12 years) with an upper respiratory issue, will have reoccurring infections and just recently started to have seizure like spasms, although there’s not much we can do because of his age, the vet there was the best. She actually cares for the animals and showed so much compassion towards my rabbit and after one injection he brightened up so much and started eating again. Even though we all know his time is coming soon, I can’t express how much I appreciate her for doing everything she can just to make him comfortable and give me a little more time with him.
They were incredibly warm and compassionate, I had to say goodbye to my best friend this weekend and they were so caring and understanding.
I had recently moved to Florida and based upon a neighbor's recommendation, I contacted Brandon Lakes Animal Hospital for the care of my 13 and 12 year old pups. Dr. Rodriguez and his staff demonstrated professionalism and took care of these pups. Unfortunately, due to age and preexisting disease each passed. Dr Rodriguez handled each of their passing with compassion and empathy. I was amazed he and his staff actually cared and the sorrow they felt was clearly evident upon their faces.
I would highly recommend their services.
I now have a new pup and another arriving soon. Dr Rodriguez and Brandon Lakes Hospital will be the only veterinarian hospital who will be taking care of my new furry kids.
Dr Jose Rodriguez is the best. Been taking all my cats here since they first opened up on Lumsden Rd years ago.
Brought Coco into the office and Dr Craver did a routine physical and the distemper vaccine. Dr. Craver and the technician were very friendly and made Coco feel at home. Relaxing experience overall.
Everyone is just lovely and knowledgeable about the care and wellbeing of your family pet. My brother and sister in law started utilizing Brandon Lakes about 10 years ago and continue to this day. I prefer to wait for Paxton’s well visit until we’re in Florida for the summer. A wonderful family atmosphere with your pet at the center of it all.
My dog may hate coming here but i love this vet office! Dr. Haire was patient with my nervous pup but made both her and i more comfortable 💕 plus the new office renovations are fantastic! …
Nice, clean place did a wonderful job on my goldens leg amputation.
He loves it there!
They always provide excellent care in a very clean office. My dog loved the doctor and vet tech.
All ways have great service and the staff a all ways very gentle and caring for my family's pets.
So happy we found Dr. Woodside & his friendly staff!
Finally a vet that understands English bulldogs, their challenges, and options for a high quality of life.
The last place we went to wanted to rush Munch immediately into surgery and said the surgeon would explain the pros/cons of the procedures the morning of the surgery (not prior) and then I could make a decision that day if I wanted to proceed.
We came here for a second opinion, and I’m SO glad we did!
Dr. Woodside thoroughly explained all of Munch’s options and it was not straight to the surgery table.
Thank you, I finally have peace of mind. 💙🐶
They doctors and staff go above and beyond when taken care of our 2 cockers. Thank you for caring about the animals you treat.
KATE was an amazing Vet. She was patient and knowledgeable. No beating around the bush. I needed that! My dog is rarely calm at his appointments. He was here. Nice clean facility!!!
I absolutely love Brandon Lakes Animal Hospital. We have seen both Dr. Taggart and Dr. Craver and equally love them. I always feel heard when I bring in my dogs and they have solved quite a few of our issues very easily. One of my dogs had a long standing nail issue that Dr. Taggart has no cured. I could not be more grateful.
Not only do I love our vets, but the whole team is great. I had a minor scare this week with one of my dogs and they got me in that day for a drop off and were very understanding when I realized it wasn't as serious as I thought. I've had other vets where they have not been accommodating, but working with Brandon Lakes is a breath of fresh air. They also called me the next day to check in which I appreciated so much. I have a rescue that had been abused and is very scared of new people but he absolutely loves the staff. They are the only vet so far that I have felt comfortable leaving him with. I cannot say enough good things about them!
Wow! Fantastic service and care! We had to make a quick stop traveling home from Spring Break. Dr. Heppner and the staff saw us quickly and took great care of our girl, Maya. In no time, we were back on the road and Maya was feeling much better!
These guys are so great! we had to take one of our furbabies in for an emergency. They worked us in, addressed all our concerns and took great care of her! When i got there to pick her up after a day of observation, i found out they had been extremely short staffed for the day! Through it all they were kind, professional, caring, and took such great care of us and our baby! We never knew the stress they were under, just felt like we were the most important ones there. I talked to several patients while waiting and the absolutely told me how great the office was and why they still come there even after moving away from the area! Definitely thankful for them! so glad our babies have found a dr in the area!!
Wonderful experience and I felt the best care was given to my little fella. He felt much better the next day. Staff took time to review all concerns, explain all options of services, and ensure the best case given for treatment. Everyone was super friendly, knowledgeable, and professional. Doctor was extremely caring, passionate, and showed great concern for my pet. She made us feel we were in great hands. To top it off received a phone call from staff next day checking on my dog. #1 location, clean, and organized office.
Dr. Haire saw my little 1 1/2 year old kitty and she was so nice and professional. The facility is clean and modern. The staff is friendly and got me in quickly for my emergency. I will be bringing my cats here from now on.
My kitty had a virus and Dr Haire got me some medicine for her. Now she's doing a lot better. 5 Stars for Brandon Lakes Animal Hospital!
Staff are very attentive to you and your fur baby’s needs. Highly recommend 🥰 …
We have bounced around to different vets and this has been the BEST place so far. Every single staff member was so amazing. They even called the day after to check-in on our pup! Highly recommend!
Dr Craver, Sara & the rest of the staff are terrific & treat your pet like their own. They are compassionate & kind. I appreciate how they explain everything thoroughly. When I had questions following the day after my appointment, Sara called me back to give me answers. When my dog wouldn’t eat the rice that was recommended for a week, tips & options were given. It’s a busy office so you may to wait, but it’s worth it for the excellent care given!!
I love this vet, all the Dr's are wonderful and the staff are amazing!
We usually see Dr. Craver and she is always an absolute joy at taking care of our dogs and cats, very caring and very nice!
We had to see Dr. Haire on an emergency visit (they got us in next day!) and she too was a credit to this practice.
Keep up the good work!
I have trusted Brandon Lakes Animal hospital with my beloved fur babies for over 16 years. Dr. Woodside is an excellent & caring vet. His staff is courteous & friendly.
I highly recommend this practice!
Excellent experience! Definitely recommend bringing your pets here
The staff is always nice and accommodating. They were able to work my dog, Bonkers, in when he had an emergency! I love their pet plans. They are super affordable and allow for discounts on services not in the plan! I will definitely be bringing my other animals here!
We’ve been using Brandon Lakes Animal Hospital since we moved here 3 summers ago. They have always given our doodle Rooney the best of care & really go out of their to accommodate his idiosyncrasies (not good around other dogs). Recently he has had a very serious health issue & they have given him amazing care and have worked with us explaining his disease, the care it requires and the prognosis. All the staff (The Billing dept, the vet techs & the vets) all have been so great working through these most recent issues as well as his previous visits. We are very grateful to everyone there for just being so amazing and caring!!!!
My Great Dane Goose became a patient here when he was just a baby. They have ALWAYS provided the most amazing care for their patients. My Great Dane requires special care (due to his personality) and they always take their time and go above and beyond with him. He recently had his neuter and gastropexy by Dr. Rodriguez (best doctor ever). He has provided the best post op care. They have an amazing team and this will always be our go to place. I can not say enough good things about this place.
Best doctors in the area.
Great staff and facility.
They treat my Golden like part of the family. They are caring, professional and very pet friendly.
Definitely the best in the area
The staff here was phenomenal with working with me for cats emergency needs. The veterinarian made sure we were only getting done what absolutely needed to be done so we weren’t paying an outrageous price. The ladies in the front are wonderful also!! Very highly recommend will definitely be taking all my animals here.
This is the best vet I've ever been to! Dr. Rodriguez is one of the most caring people. Not to mention, the prices are out of this world. I've always paid more for everything -- from emergency visits, scheduled checkups, and medicine. They are top notch and don't overcharge! With 4 animals, it gets costly, but I know Brandon Lakes will always make sure our animals are happy and healthy. Thank you!
Absolutely love this place. My dog is 8 yrs old and I just got her spayed, she also needed dental work and tumors removed for testing. She got it all done in one day and I was beyond nervous and stressed. The staff was very caring and answered every question and concern. They called me with updates throughout the day. The doctor was even on the phone with me at times making sure I understood everything that needed to be done. They really made me feel like she was in good hands and she was. So happy that I chose this place, they are truly amazing. I can’t thank Dr. Rodriguez and the nursing staff enough!
I was new to Florida when a crisis hit with my 4 dogs. Brandon Lakes Animal Hospital told me to come in right away when I called them. Their compassion, empathy and caring was more than I ever expected since they didn’t really know me or my dogs very well. I have never been to a vet where the whole staff was so understanding! Not only did they take care of my dogs, but the took care of me to make sure I was ok and to patiently calm me down and make sure I was no longer is shock. They have the Best staff and vets are so understanding. On a side note - One of my dogs is old and she can be aggressive towards people. I know to muzzle her under these situations. This staff has worked hard to earn her trust! Now my dog is very comfortable going there, she is used to they staff and will go with them now without hesitation. This is a dog many vets have told me to never bring her back. Not Brandon Lakes! Dr. Rodriguez is the most caring, gentle, and empathetic vets I have ever had the pleasure of meeting. I trust him and his staff with any of my pets.
I have always had a great experience. Doctors and staff are super friendly!!
Thank you Dr. Taggart and your team for saving our Rocket after eating part of his leash. We called and they took him right in and they were able to retrieve the leash and he is doing very well. I couldn't believe he attacked like nothing happened. Thank you again and so thankful you are our vet.
Choosing the right vet for my puppy was very important to me. With so many options in the area I wanted to make sure of many things; but the most important is how staff made me and my puppy feel. I didn’t want him to be nervous or anxious about visiting the vet so it was important how he felt when we walked in the door. My puppy loves it here and I can’t say enough about the staff and how helpful they are. Being a new puppy mom was hard enough but they have guided me through the process. I highly recommend Brandon Lakes Animal Hospital!
The staff are super friendly and love animals! Every time I bring my dogs here they always get treats and tons of attention! They are very budget friendly and their best interest is your pet, not their wallet! They can always squeeze you in for emergencies with short notice, which is awesome! We have seen both veterinarians here and both of them are amazing!
Although at first the clinic was professional and was the vet recommended for acupuncture, I feel my dog got kennel cough after spending a day there. It cost me a total of $500 between the emergency clinic and their clinic and still not a definite diagnosis.
I do not have any complaints with the veterinarians ; however, please explain to my how your pharmacy runs out of our dog food and later learned the food is on back order. We did not receive an email stating the item was on back order. Now we are out of the prescribed dog food and have to order from another provider. Now that provider has tried to contact you but you told them that we have to have a written prescription in order to obtain our dog food which will add to the delay. All you had to do was look up our dogs chart and look at her prescription and give the okay. We have been seeing Dr Woodside for close to 14 years and this is absolutely ridiculous. IT IS DOG FOOD, not a narcotic. These are the types of reasons people switch veterinarians. K Brode
UPDATE: Within the hour of my post, office manager (Anya)hopefully I spelled her name correctly, reached out to rectify the situation. Apparently the policy of the office is to submit a written prescription. As I do agree a written prescription may be necessary for medications, they should be a little more lenient with “dog food.” But I digress, I do appreciate the responsiveness from the office to rectify the situation. We love the Vets and staff at the office, my only suggestion is to be a little more understanding with their policies. Thank you Anya for your assistance. K Brode
Great vet. Dr. Heppner is very knowledgeable and patient. She always answers all of our questions. The vet techs are really nice and our puppies like them. Highly recommend.
Words cannot simply say how thankful I am for this practice! All the Doctors and staff truly care about me and my pets! Dr Heppner always loves my animals just like I do. I love the staff and appreciate that every single one of them love what they do! Its nice to know I can always rely on them when my pets need care!!!! Thank you for being TOP NOTCH! A++++
Everyone there was super friendly, caring and gentle with my cat. I felt like family was taking care of me!
I was very happy with the service I received. The front desk staff, the vet tech and Dr. Taggert were all amazing! This vet office is kind, professional and clean. This was my first visit and I will be back. I can telll they care about the animals and their clients. I was impressed with the entire visit.
My shih tzu ripped his nail clean off and was bleeding everywhere. They took us in, as new patients, very quickly. The doctor also made sure to come in and say hello and go over the details of what happened and after care along with our tech. Fantastic experience with great emergency pricing as well. We will be bringing our other dog back here as well.
My dog buddy gets very nervous around the other dogs, but as soon as the veterinary assistant came in he calmed down pretty much immediately. She was great him. The vet also has incredible "floor" side manner he had to get a bunch of shot and even vaccine through his nose, but he wasn't fazed by any of it. He was to busy enjoying all the attention and butt scratches he was getting. The building is well kept, and the staff is super nice and efficient. For my first visit to a new vet in 10 years I couldn't be happier!
Love this vet! Have always had a pleasant experience and they truly care about our dogs. I use them for boarding also and it’s such a relief to know they are in good hands. Highly recommend them. Clean, friendly (all staff), and thorough.
GREAT! Our dog was attacked by another dog. Took her to Blue Pearl Emergency - nightmare! Wouldn't let my husband come in to calm her down and open her mouth to be examined - even after being given a sedative - so $323 and no mouth examination for loose tooth sticking out of mouth. Brandon Lakes vet DID let husband in, examined ALL of dog, removed tooth. Worth every penny!!
Hands down the most professional and attentive veterinarian clinic we have ever used. The facilities are exceptionally clean, well equipped, and Dr. Mark Woodside is the only vet we trust with our German shepherd. You can rest assured that your pets will receive world class care from Brandon Lakes Animal Hospital.
Professional, Courteous, Friendly. Prompt service and inspires Confidence and Trust. Highly recommend.
Thanks for everything!
Just the best. Always, Daisy and Roo enjoy their visits and actually get excited at the mention of Dr Hepners name. Dr Woodside has performed 2 knee surgeries on our little buddy and is just amazing. Thanks to all for continuing your loving and caring for our furbabies.
My cat had a UTI. This place was reasonable and quick. My cat is all better now and I didn't spend as much money as one would expect. They have an insurance policy there that I am intending to buy this week. Highly recommend this location. This place was recommended to me so this comes by word of mouth and from to happy customers.
Everyone their are super nice. I always feel comfortable their as does my dog. He enjoys going each time.
We had a great experience at Brandon Lakes Animal Hospital. We brought in our 8 week old puppy. Everyone working in the office was kind and so loving to our pup. Doctor Woodside and our tech were so informative and both took time to answer all our questions and calm all our fears. We are so thrilled with our new vet and feel so secure in her care! Huge thank you to Dr Woodside and his staff!
I really love this place. They treat my pet as good as I do, and actually listen to your concerns and input opposed to trying to push products you don't need onto your pets. I feel like their prices are extremely competitive as well as a very nice staff. They're always review my Dog's file before coming into the consultation so I don't need to repeat everything that has been done in the past.
If you're in the Brandon area you will have a hard time finding a better vet on price and quality.
This Vet is great. We have taken both our dogs here the past year. The staff is very friendly, accommodating, and knowledgeable. The only down side is the prices. A simple routine Check up can get pretty expensive, but they do accept Care Credit which helps us out a ton! Overall I would definitely recommend this place for your fur-babies.
The staff here is incredibly dedicated and deals with our pups very well. Having four dogs with a variety of health issues, for the past 2+ years we have challenged all of the vets here with different problems to solve. They are patient and loving, and collectively have a wide range of knowledge and experience.
I love the entire staff at BLAH. They are really, truly caring professionals. They have given my pets excellent care and attention. I am so grateful for them. I cannot say enough. But if you need a vet and want the best care, this is the place.
Dr. Woodside & Staff are beyond AMAZING!!! I've taken both of my dogs with very different personalities to him. One is super hype the other very well mannered......yet the staff always adjusts to them and handle them at their comfort levels. Never pushy or ever try to "sell" you on unneeded services. And the boarding is great too.
Great staff and Doctors. Very friendly and straight to the point. I was very impressed.
I suggest you take your pets there we were in and out for our first visit within an hour. My dog got her annual checkup and medication
Immediately with no surprises when we checked out. Amber waz the best.
The staff have been compassionate , professional and courteous. I had to put my little dog to sleep recently. They were kind and attentive to us. The Dr was calm, knowledgeable and caring. They sent me the most beautiful hand written card, all the staff members actually wrote a line themselves.
Thank you for being there
The Brandon Lakes team has taken extremely great care of my baby, Avi. They got me in quickly when I had concerns and became very familiar with him after he became a frequent flyer over the last week or so. Dr. Craver really took her time with me each and every visit as I tried to process everything that was going on and understand what we could do for him. Also so many amazing technicians called me and even sent me a photo always so polite and understanding while my heart was breaking. I truly thank all of you from the bottom of my heart. I know we'll see you again soon and I always feel like he is getting the best of care when he comes in.
I love this Vet office. I've been to see both Vets and they are delightful and knowledgeable. The best thing is they LOVE your animals just as if they belonged to them. I don't want to go anywhere else.
They always follow up to make sure your pet is doing alright the next day after any appointment. You will love them, too.
My sweet puppy and I had an amazing experience here ! Their staff is friendly and caring and the office is very clean and well taken care of. A special Thankyou to Sara for caring for Oakley like I would and for even giving a follow up call to check on him. It made his first visit go by very smooth.
Dr. Haire is committed to offer Ashley the best possible care. She makes excellent suggestions and carefully listens to my concerns.
I've had Weimaraners for 25+ years. We moved here in 2008 with my 14 YO Weim. Brandon Lakes couldn't fit me in, so I took her to Banfield and was not happy. When I rescued another, I took him to Dr. Woodside, when he was still on Lumsden, by the Home Goods. It was the best decision ever. I have never worked with a more personable and approachable vet. Previously, all vets kept me at arm's length and I could only converse with them through receptionists and techs. Dr. Woodside takes the time to call me personally, and answers my texts and e-mails. I have several neighbors who take their dog to him, too. He has since added 4 other vets who are equally competent and personable. They never shy away from coming out of the back into the lobby to answer a question that I forgot to ask when in the exam room. The atmosphere is always very positive and friendly. Often, Mrs. Woodside comes out to pet my current Weim's long, soft ears (I'm on #6). I rescue from BDRR and FL Weim rescue. I also have 3 cats, so I'm there almost every other week. Dr. Woodside has done extensive surgery for many years and recently added TPLO to his repertoire. My current rescue Weim had to have both knees done and both surgeries were extraordinarily excellent. His prices are very reasonable compared to other vets, such as Blue Pearl, where both TPLOs could have easily cost me double. One of his other vets offers acupuncture. He has outgrown his second location and is expanding his facilities, so there currently is some construction next door. He throws an annual October yappy hour party and costume contest outdoors and they are a lot of fun! It feels like family. I highly recommend Brandon Lakes Animal Hospital!
I've never had any issues with the office staff and my animals have always felt comfortable through the whole appointment.
We've had multiple great experiences here with our fur babies. We have five cats and three of them got sick on three consecutive months. As one was getting better, another would get sick with something totally different. The doctors at Brandon Lakes Animal Hospital took personal interest and great care of our babies. The staff know them by name and are so gentle with our kitties. They are always smiling and ready to help. They're centrally located and have nice, clean facilities. They are very responsive and call the day after treatment to chek up on how kitty is doing. A very bright spot in animal care and Brandon/Riverview. You must go with your babies and experience this for yourself.
Can’t thank this team enough for the personal and high-quality care they provided both of my beloved doggies in their golden years. This team is so knowledgeable and caring. So grateful, keep up the great work!
I was a new patient first time & the clinic was overall amazing! The receptionist and everyone that works there were so kind and professional. Very welcoming clinic, clean and organized. The doctor was also very understanding, professional and detailed. Overall everyone that works there cares about the animals and their job. I would recommend new patients.
I can't express how appreciative and blessed for the Doctors and staff here. I brought my chihuahua "daughter - Maya" (12 years old) in yesterday at 7am for a surgery. She was diagnosis with Pyometra and we needed to act fast to preserve her life.
I was ball of emotions and scared out of my mine. This was Maya’s first surgery ever in her life.
As usual, this is a place were the staff truly care about animals/pets. Dr. Rodriguez and his team were very patience and they answered all of my questions.
Both Dr. Rodriguez and the staff showed compassion and empathy for me as well as Maya. They kept me inform before and after the surgery via phone. They cared for Maya as if she was their personal baby. They were extremely professional and I wouldn't take my fur babies anywhere else.
Love the veterinarian. He takes his time when assessing my dog and give me bonus training tips too. He doesn't nickel and dime you. He will throw in extra test for free to help you stay within your budget if he feels there is a need for it. Great staff too.
My previous vet passed away and I have been searching for another one that matched the quality of care as Dr. Bruce Anthony- RIP. I brought my Cane Corso in for what I thought was a mild ear issue that had gotten worse, causing him to shake his head violently over the past couple of days. The friendly staff made a same day appointment for us. I was not financially prepared for the total cost of the treatment he turned out to really need. Dr. Taggart, her assistant and the other staff took care of my baby and worked with me to get what he needed done, as priority, that day, with meds to get him by until I could afford the rest. They also did his ear cleaning even though I only had half of the actual cost. I am so great full and thankful for their kindness and compassion for my boy. I will definitely return with my other 3 furkids.
The office was able to take my Lucy on the same day I called. I liked that the tech asked me questions to discern if the office could help me with my dog’s case. Dr Taggart got down on the floor with Lucy to make her feel comfortable. The office is trendy and clean. The staff is friendly and the rates are comparable to others in the area.
I started taking my puppy, Roadie, to Dr. Woodside shortly after we got her for Christmas. I have nothing but good things so say about our experiences there. The doctor is outstanding - he has a great way with both people and animals! He answers all of my questions and spends time with us without rushing off to the next patient. The staff is always very nice and helpful - I really appreciate the appointment reminder calls the day before and the follow-up calls the day after! Kudos to all!
My dog has been going here for 3 years now. The staff is friendly and very polite. Dr. Rodriguez is very nice and always gives feedback on all procedures. The place is clean and the wait is minimum.
I have mainly had the pleasure of working with Dr. Heppner and she is a complete sweetheart! I had to get my corgi fixed and was concerned about price so I was going to have her spayed at a low cost clinic. Dr. Heppner understood my case and went above and beyond to talk with Dr. Woodside on working out a payment plan and discount so that my dog could get the best treatment in Brandon, even though I had recently moved and only been seeing them for a couple months. Yes, I did pay more but was it worth it? Of course! My puppy was obviously very tired and unlike her playful self when I picked her up post surgery but by the next day she was back to being her spunky, bubbly her! Very grateful for the care and expertise this hospital has to offer and their services are always wonderful. It is always great to have the same vet tech and doctor for each appointment as well so my Bella is always excited to visit the vet. For every service they print out a list of all the charges and have you sign before proceeding with the service. If you have any questions, ask! I have always had my questions answered without any negative attitude. Please consider this establishment, it is worth every penny!
We’ve used Dr. Heppner since 2013 and we couldn’t be more pleased with how she has treated our miniature pinscher. She is thorough, listens to your concerns, and tries to find the best approach when caring for your pet(s). We absolutely recommend choosing Dr. Heppner to care for your pet!
We have been taking our dog Bailey to Brandon Lakes for years now. They are so great and always make you feel welcome and like family. We had to put our sweet girl down in November and it was the hardest thing we had to do. We received a card in the mail from them and it was the sweetest card and meant so much to us. Thank you Brandon Lakes for being amazing.
I have been seeing Dr. Woodside since 2007. He is the most knowledgeable, friendly, and compassionate vet I have ever used. He is always up-to-date on latest reasearch and provides comprehensive care. Dr. Heppner is also awesome and takes as much time as you need to make sure all concerns are addressed. The staff is super friendly and the office is impeccably clean. My pets are never stressed when going here!
Sadly, my visit was to euthanize my 14 year old dog.
However, these folks were amazing. I was very grateful for their kindness and thoughtfulness.
Despite everything, they even made a plaster paw print to remember my pup by. So, overall, his passing was as painless for both of us, as it could have been; thanks to this hospital.
Update 6/14: I want to thank the office mgr for responding and when I followed up correcting misinformation I received causing my issue below. I can get the prescription I need to use where I want! All that any business can do is address customer concerns and I am satisfied with their response. Aside from this issue I've had a good experience with Brandon Lakes Vets and Techs.
Older Review:
After finding out I could get my dogs prescription for 1/2 the cost at an online pharmacy I called the vet thinking it would be a fairly easy process with my dogs records being up to date. Nope - they wont give any phone or faxed/email confirmation to the pharmacy. With several vets there only the doctor that saw your dog can write prescription - he was on vacation. Oh and if they provide the prescription through their pharmacy they wont give you a prescription to use anywhere else. Lol went here for 3 years and they wont get another dime from me. I will say the techs in the office are phenomenal and always helpful.
The best Vets that I have ever taken my dogs to. They really care about you and your pets here. They want to make sure that everybody is healthy and doing well. We LOVE the best and the staff here at Brandon Lakes. Thank you for all the help you give us with our pets.
Very good vet. Prices are reasonable. My dog gor surgery and it was an excellent job. They followed up with several calls after the surgery. Highly recommend them
I have a french bulldog with endless skin issues. She is 3 and we have seen over 8 different vets for various issues over those 3 years. Admittedly, we are both slightly high maintenance (her with her skin, and me with my questions and somewhat overbearing dog-mom concern) I have NEVER experienced the type of care, compassion, professionalism, dedication, punctuality, and genuine human kindness that my frenchie and I received at this office. I was referred to Dr. Woodside by a friend when my Frenchie had an alarming mass on her forehead. In the span of 3 months we visited the office 5-6 times to get her issue taken care of. Every single visit was on time (literally never waited) and we were greeted with friendliness and lots of excitement each time by the staff. Dr. Woodside was patient with all my questions, my follow up questions, and my follow up, follow up questions.
This office is full of wonderful people.
We've definitely finally found our veterinary home.
I have been bringing my Dodo to Brandon Lakes for 10 years. I LOVE this wonderful team of doctirs and staff!
They have treated two of my elderly rescue dogs and done a wonderful job. I am not taking my new cavalier puppy to them. They are very honest about the treatment options and what is best for the dog. Highly recommend.
The staff was great. This was Bella's first visit and she was a bit growly but the staff was great with her.
My in laws & hubby have been coming here (before me) for years with multiple pets to see Dr. Woodside. I now see Dr. Rodriguez with my multiple pets. The office is uber sensitive to your needs as well as your pets. They always have a smile (and a tissue box) ready for you. I love their rewards program and the way they give you a choice and options on what they do for your pet while showing you an itemized bill. We trust & love Brandon Lakes Animal Hospital's staff completely!
I ve been with Dr Woodside since 2003. Love his practice to death. Will not go any where else!! And give a shout out to Dr. Hepner. My paw babies love her!!
We have been seeing Dr. Woodside for years for all our dogs. He always goes the extra mile to clearly explain a diagnosis and how we can possibly prevent it in the future. The facility is state of the art and has an extremely efficient check in/ check out process so you’re in and out quickly!
Absolutely love this place. We live in the Winthrop Village neighborhood.. And out new puppy had a Hypoglycemia attack.. And we walked right over and the Vet tech ran out within a couple minutes to check in him.. Then we got in and saw Dr. Heppner right away. She was so informative, thorough, and compassionate about our little one! This will most definitely be our go to family Vet now!
Without a doubt...best care you will ever acquire for your pet. I have been bringing Miss Saydee (Aussie) since she was 6 months old. What amazes me is that I mention to her we are going to see Dr. "Woody" and all the girls, she literally gets excited. The girls and the entire staff know Miss Saydee and spoil her with love and attention. Besides being Saydee's vet, I have become friends with Mark and the girls.
If you really want total professional, compassionate and reliable services...nowhere else to look...
Many thanks...Gene
I have worked with the veterinarians and the staff at Brandon Lakes and have found them to be incredibly professional and compassionate. The staff is highly skilled and obviously love animals. The veterinarians are highly trained and caring. The new facility is top notch and you can be confident that you are in good hands.
Dr. Woodside is great. He's very sweet and funny and super good with animals, even my skittish cat. This is a great vets office and they really care about making it the best experience for you and your animal. I really appreciate the time they take to go the extra mile.
Brandon Lakes Hospital always gives our Jax first class care.
Dr. Rodriguez took exceptional care of our chocolate lab, Church. The entire staff surrounded my family with love and care during Church's last few days. Dr. Rodriguez did absolutely everything possible to prolong Church's life, ultimately it all came down to Church's comfort and pain level. The entire staff was supportive and kind while my family and I made a final difficult decision. The people who work at Brandon Lakes Animal Hospital are exceptional at what they do and their compassion is limitless. Even though our Churchy Boy passed, I am overwhelmed with love and gratitude for everyone at Brandon Lakes.
I am so thrilled I found Brandon Lakes for my Havana! All of the staff are very friendly and inviting. They really do love animals and it shows. I hate crating my little girl every day. So, I keep her in their day-boarding, usually once-twice a week, to make sure she gets her exercise mid-day. Dr. Heppner is very knowledgeable and will talk with you about the "why" behind the "what". The staff are genuinely affectionate with the animals and are always happy to listen to any concerns and offer advice. Everyone from Carol, Jennifer, Alexis, Themy, Nikki and the whole team are AMAZING! The litmus test: When I take Havana out of the car in the parking lot in the mornings, she RUNS for Brandon Lakes Animal Hospital! She knows she has friends there who will love on her and play with her while Mom's at work. I'm so grateful to them for the quality care and reasonable prices they offer!
Took my 18 weeks puppy Neo, to this location to get his puppy check up and vaccination. Great location, plenty of parking, close to home, affordable and wonderful staff. I give Kudos to my community who recommended this location and to the staff for the wonderful experience.
After relocating to Brandon last month I took my fur kid here in a hasty panic based on reviews I saw online and I had to add mine as well. It was a late in the day appointment and they graciously worked me in. Very good experience- the vets actually listen and then provide excellent feedback and treatment plans. Nice office though it is a bit tricky to find the first...and second time but worth it.
I love Dr. Woodside and his caring staff. I have been coming here for 10 years since I adopted my baby Shiba Inu, Nina. They have always treated her with such great care and was always available to help her and her mom (when the mom - me - was worried about her puppy).
We bring our three dogs here and will not go anywhere else. They are extremely helpful, even when calling in with a question. I feel they care, and they always make time for my dogs, I can't ask for anything else. Rates are good in my opinion, the service is worth more to me than anything.
This is my favorite vet ever! They have worked us in at the last minute twice now, both times incredibly caring and accommodating. This morning, my cat fell and fractured his hip. They let me in the moment the first employee arrived and proceeded to help in every way I could have hoped for. Many thanks to this wonderful staff and Dr. Woodside.
They are still open and respecting social distancing guidelines. This is my 3rd furbaby I have trusted them with and they never fail to provide good service.
Dr. Woodside is awesome Excellent with animals, really cares. I would recommend him to all my friends! The staff is great super friendly, and it's easy to schedule with them. They always remember my dog's name and what she likes :) Very happy!
Has been my vet with Zoey for 13 years before she died. Always handle our fur babies with love, as well as compassionate to the owners.
Loved them so much that I'm bringing my new fur baby, Charlie to them.
The best vet!! From the front desk to the doctor’s office they are so sweet and very professional. Doctor Taggart is very knowledgeable, genuinely concerned about the animal’s wellbeing, and talks in a easy way to understand medical terms.
My dog loved the vet and all the others who worked there. They kept her calm while they treated her. All around a great experience.
Caring helpful staff. Their continuance of COVID precautions (curbside drop-off & pickup, one pet parent per room when inside) make us feel confident that they are doing their best to keep my pets healthy.
I like the actual veterinarians However, which is a huge concern; they have the assistances come in like used car salesmans! And you actually haggle over treatments that are actually NEEDED. I HATE THIS! Of which of course starts out very high. I end up googling their diagnosis right then and there and most often than not find a much doable cheaper solution. This makes me upset. Now on our last visit we have a problem of anal glands! Gross! Because of the ick factor here I went along with the first choice medication for I was told this would nip it straight away. It was a very expensive antibiotic but we wanted to be certain not to fool around with this problem at all. Well one week later and $200s out the door as well as expressed twice guess what? Problem not resolved. Waiting for a call back now. Our dog is not a very social dog and weighs over 80lbs not easy to bring in. Also, they use blue pearl as their emergency "partner" Not a partnership I would say either. For they still require their own animal exam meaning even if you brought your pet to blue pearl the night before had exam and they gave diag. And tell you an antibiotic is needed which you can save a ton of money getting it thru your reg. Vet the next day instead of getting the rx thru them for its not a real 911 that a few hours will be ok. Well they fail to tell you the records of their exam do not matter you still need to bring dog to the reg vet to get re examed before you can get the rx. Very Frusterating to say the least plus its an extra trip for ypur pet an extra exam as well as unnecessary stress on both your pet and yourself. So even though I feel the doctors here are knowledgeable I do not like the way the "buisness" practice is ran. I love my pets and want to have good care of their health. I not only for them but myself as well think less is better when talking medications and natural is best. But when its necessary will do but don't push it and act like a used car salesman just to make your profit. So just for that reason Im back searching for a down to earth true animal lover vet not one who pushes the highest cost and unnecessary stuff. I know a profit needs to be made and dont mind paying for service I get it. But lets be truthful and real too.
We just moved here from Georgia and absolutely loved our vet's office there. When we went to Brandon Lakes for our dog's first appointment for flea meds I was completely blown away. I had goosebumps when I left bc of how sincere and thorough they were. The second time we went in for an appointment I was blown away again. You can tell that everyone there genuinely loves what they do. Seriously had goosebumps and teary eyes when I left just bc of how well they cared for my dog's (minor) eye injury and flea meds! Highly recommend to everyone with a fur baby times infinity.
This place is top notch! Dr. Heppner has nursed my senior boy Wiley back to health. When we first met Dr Heppner; Wiley had to be carried in; now after several acupuncture treatments he's walking again! She and the staff are super friendly and very caring! One Saturday I had a concern about Wiley and Sam at the front desk immediately stepped in and said she would talk with Dr Rodriguez and get back to me. True to her word she called back with a solution. You will not be disappointed in bringing your fur babies here. And for your senior babies I highly recommend acupuncture for pain relief due to hip and hind leg issues. You and your fur babies are going to love Dr Heppner!!
Very surprised that I hadn't heard about this awesome business. On short notice, they treated my 11 month old pup quickly, and with excellent care. After one visit, I'm changing vets.
Great experience here at the vet! I felt safe in here with the COVID regulations, and the staff took great care of my pup and I! So happy I found a great place for my rescue dog!
I have been taking my dogs to Dr. Woodside at Brandon Lakes Animal Hospital for the past 8 years. Dr. Woodside is one of the kindest and most knowledgeable veterinarians I have ever taken my pets to. Both Dr. Woodside and his staff go the extra mile to make sure your pet is comfortable and receives the best care. My dog survived cancer this past year thanks to the great care and treatment at Brandon Lakes Animal Hospital. I was so grateful that they took the time to go over all the treatment options and help me decide the best approach. I would recommend anyone who is looking for a great vet and caring staff to go see Dr. Woodside.
First visit: Doctor showed great care with my dog. Explained shots he needed and price was fair!!! I'll bring all my animals here.
Please dont listen to Flip. He is so far off from what is true and correct. I have know Dr Woodside for many years as my vet and also my friend, thats the kind of man he is. all my friends know him, take their pets to him and love him. He is knowledgeable and all in all the best vet in town. He has kept my dogs in great health all the way to when I lost them to cancer at late ages. Dr Woodside kept my lab from having pain due to his hip displaisia and a 95 lb lab lived past 13 until cancer. Doc also kept my dobie in great health until she was almost 14. those ages are sometimes unheard of with those breeds. He now has my border collie in excellent health and she loves doc too. On top of being a very good doctor his facility is state of the art which has everything you would ever need for your pets best care.
Any one who could write a bad review on Dr Woodside has no clue what they are talking about.
Wonderful staff, techs, and doctors. Wait times have never been an issue. Holly is the absolute best and cookie loves her very much ❤
Dr. Woodside is the BEST!! He really cares about his patients. He did a wonderful job with our puppy Amber who broke her leg. If you want a vet who cares about your family pet then I would highly recommend Dr. Woodside. The staff members are very friendly and compassionate. Maleya (hopefully I spelled her name right) was a big help when Amber was recovering from surgery and with any other concerns I had. I would call a few times a day and she would be happy to answer any questions I had. Also Dr. Woodside called on his own time to check on Amber after her second surgery. That meant a lot to us. Thank you, Thank you for everything you have done for our family.
The most nicest employees. We went to there holloween event 2019 and our dog got 3rd place! They treat my dog well, and always make sure she's never alone
Dr. Hepner is wonderful. She is very informative when it comes to your pet. She answers any questions and concerns you may have. I would recommend her to everyone. Also the staff is very pleasant and helpful.
Knowledgeable and friendly staff. Reasonable prices. Great care.
Brandon Lakes Animal hospital is the best !!! Have been with them for years! Everyone is so kind and helpful. We are moving and considering the 2 hour drive for check ups :) can't say enough good about them :)
Dr. WOODSIDE IS THE BEST VET!
HIS STAFF GOLDEN!
Dr. Woodside and Brandon Lakes Animal Hospital saved our dogs life! Our dog suddenly developed abnormal symptoms with his breathing/heart and had it not been for Dr. Woodside, our dog may not be with us today. Dr. Woodside did all the necessary tests and expedited them for very quick results. He also provided us with extremely thorough knowledge and made us feel so comfortable with our decisions in treatment! I would highly recommend Dr. Woodside and Brandon Lakes Animal Hospital, they always have your animals and owners best interest at heart!
Brandon Lakes Animal Hospital is AMAZING. We had an emergency with our 3 legged pug Ginger, and they were spot on. I called ahead to let them know I was coming in with an emergency, and they were ready to go as soon as I walked in. Dr. Woodside was awesome as usual, however his tech Tracey was the real hero of the day (no offense Dr. Woodside)! Ginger needed to be kept overnight, and because Dr. Woodside doesn't have an overnight staff, we had to transfer her to Blue Pearl. Tracey rode with us to the hospital (over 30 minutes away), waited until Ginger was admitted, and she kept us sane with her honest , and realistic prognosis. Because of all their hard work, 24 hours later, Ginger is home and back to her usual happy self. Dr. Woodside, Tracey, and the rest of his AMAZING staff are true hero's to us, and I wouldn't recommend anyone else.
Fantastic care by Dr Rodriguez and his staff. His personal follow up was especially appreciated.
The goods: This is a nice facility, well equipped and with plenty of friendly and helpful staff. They are very good about fitting in patients that need immediate attention and wait times are very short. It would be a good place to go for a routine checkup or vaccinations which don't require constant communication and follow up and/or medications. Dr. Heppner is first rate and very thorough. Others: Medications and treatments are VERY expensive. Additionally they require you to either purchase medication from their pharmacy or get a written prescription that either must be picked up or mailed to you (which can take days). Then it must be re-mailed to your pharmacy of choice - all of which can take well over a week before you can even have a prescription mailed out to you. This is even the case with their own online pharmacy apparently (note - the hospital did go ahead and release my prescription to their online pharmacy "Vet Source" just now for syringes. They do not seem to carry the Vetsulin and Vetoryl products that I also need to purchase routinely). Additionally the prescription refills are given sparingly so that you get caught in this constant cycle of picking up and snail mailing prescriptions in hopes that they don't get lost somewhere along the way and leave you having to go directly to the hospital and pay the dear price for medications. Email communications may or may not be answered. Generally you will get a response if it is a revenue generating email of some kind - such as for an appointment. Requests for records, prescriptions, etc generally will require a phone call to confirm receipt. Even then I have had to wait for prescriptions and medications for 20-30 mins despite them being "ready when you get here". Communication within the office seems disorganized - probably due to the large staff and so forth. Don't leave a message with anyone and expect it to get passed along. Minus 1 star for prices and minus 1 star for "hassle factor". Hopefully my experience was not the norm.
In March of last year, my 7 year old German Shepard (Remy) blew out her ACL in her left rear leg chasing a frisby. Dr. Woodside performed a TTA (tibial tuberosity advancement) procedure on her about a week after the injury.
One year later now and and you would never know she had torn her ACL! She has no limp, and is back to casing her frisby again. After the first 60 days after the procedure she was doing great but I never felt like she would make it back to 100% like she has.
I would highly recommend to this procedure to anyone who has a dog with a torn ACL. As i told Doc it was well worth the investment in Remy! Thanks to Mark and all the great staff at Brandon Lakes Animal Hospital! Your the best.
The most friendly and accommodating staff anywhere! The doc was very helpful trying to make sure we understood. AWWW-SOMMMMME!
The staff there are amazing! Both the vet assistant and the doctor were so incredibly nice and professional. One of the best Vet hospitals I've ever been to!
If I could give 10/10 I would, Brandon Lakes Animal Hospital treated my son's doggie a.k.a my grandbaby AWESOME. They worked with me on every aspect from payment plans, dx, and plan of action. They went above and beyond their call of duty to help Milo. He had came in three times with vomiting and a rash, the rash was the least of our worries. He would possible need surgery due to a possible blockage, the doctor look at the xrays and collaborated with another doctor to help us make a decision on whether or not surgery would be definitely necessary. They also worked with me on prices, they didn't just look at the case and wanted money they REALLY CARED ABOUT THE PATIENT AND FAMILY. The doctor was encouraging to my daughter and this place is where you should come if you are looking for PEOPLE THAT CARE. THANK YOU STAFF AT BRANDON LAKES ANIMAL HOSPITAL😄💜😇🐶🐕
Dr. Woodside, Dr. Heppner and staff are all amazing. I always feel taken care of, well informed and trust them all completely. Best Animal Hospital. That's why I drive an hour, no one compares!
After relocating I did some research I can only say I'm so happy we chose Brandon Lakes Animal Hospital to care for our baby, the staff is friendly and professional and the doctor is simply amazing. Thanks for caring for our pets.
I have been coming here for a few years. Dr. Taggert is amazing and caring. The staff is all friendly and willing to help. Their COVID-19 protocol is great as well.
Super awesome vet, Mark was very helpful when advising me tips for my husky and traveling with him. All the staff are extremely nice and professional as well!
Dr Woodside is an incredible doctor. He was very compassionate and honest with us in a descision we had to make about our cat and we really appreciated that.
I love this place. They've helped me with my cat for years, and would recommend them to anyone who needs superior care with their furry family members.
Ive been taking my dogs to Dr. Woodside for 3 years now Ive checked out other vets in the area and am confident i found the best one Dr. Woodside is very knowledgeable about all breeds.
Sending you Karma love for your website. It really helped me out on a older Rat Terrier that is developing arthritis. Keep doing a great job down there.
Paul and Snitch Compernolle
Richfield Wisconsin
Very caring and knowledgeable staff we're proud customers for our 2 pets for over 5 years.
Dr. Rodriguez was thorough and very helpful in caring for my 2 cats. I am very happy with the service and kindness of the people who work here. I highly recommend.
They have been caring for our pets for 20 years,
Our dog Sir is now 20 years old and still living great Dr.
Love the staff. only place for my Dog to go. Dr Woodside is the most caring vet I have ever met.
Thank you to everyone at Brandon Lakes Animal Hospital for trying to save my puppy and being so kind to us through this difficult ordeal. We truly appreciate everything you did for Chester.
Dr Sara Hepner is amazing and took a ton of time answering any questions I had. Easy check in and check out process. They had us back and in a room in a short amount of time also!
Our dog has had 2 leg surgeries with Dr. Woodside and both times she has received the best care and attention.
They were the only vet that helped me out during my crisis and saved my dogs life!
We can’t say enough about how wonderful Brandon Lakes Animal Hospital is! Bar far the best vet we have ever been to! The staff is the best!!!
Best staff and Doctors you could ask for!
Available on Saturday morning, very friendly, professional, reasonable and grateful for them being in there when needed! Cannot say enough good things about them - Highly Recommended! Brad
The staff is wonderful. I take my pet there for his vet care and boarding. He's always excited to go
I've seen most of the docs here and all have been wonderful. They're attentive, respectful, and seem to genuinely care about the animals.
Great place with friendly staff who do care about your animals. I wish they were a 24/7 hospital but I am happy with their services to date.
They are so awesome with animals best place. They are caring and loving towards animals.
Brought my kitten here based on reviews. Very friendly and caring staff. Will definitely be our vet of choice.
Friendly staff. Everyone really seems to love animals and it shows. Our pups always get a warm welcome.
Everyone is very nice & friendly. They take the time to answer all your needs.
They take great care of our pets and we have always had a good experience here.
Thank you Brandon Lakes management, Drs and nurses for literally saving Ese's life. Everyone was so kind and were genuinely concerned for him.
Dr Woodside and his staff are amazing! I appreciate knowing that my fur babies are getting excellent care!❤❤
My girl loves her friends here. They treated her for cancer and make her feel special.
Awesome! So happy we found them.
Amazing food, amazing staff and amazing entertainment! Great place to enjoy with friends and family!🌹 …
They are wonderful. Wouldn't take Happy anywhere else.
Loving caring vets. Dr Hepner and Dr Woodside truly take their time with your pets and the fur parent.
Have been there twice. Professional helpful staff. Highly recommend this office for your pets.
Dr. Woodside and staff are friendly and professional. We drive from South Tampa just to take our dog to them.
Love Dr Woodside and the staff. They're friendly and kind. Our dog loves them
The vets. and staff here are wonderful. Been going to Dr. Woodside for about 17 yrs.
Great Vet office. Had no issues in the few years I have been taking my dog here.
Great staff, very professional and took extra special care of my kitty during our visit!
Very friendly and caring atmosphere.
Dr.Woodside is awesome and the girls there are very nice and you can tell they all love animals!!
The only place i take my fur babies to i recommend Dr Kate her love for animals is like no other!!
Love the staff and such a great doctor!! He loves animals and they love him. 🐕 …
Great staff.. Very explanatory. They love their fur family i recommend the to everyone with furbabies
Great Veteranians. Staff are caring. See sick animals imediately. Have late hours for working people
I love this veterinary clinic! Very knowledgeable staff and the doctors are top notch!!
Extremely friendly staff, very professional and clean, 100% my go-to clinic
Best Vet in Town 🙂 I've been taking my dogs here for over 10 years! …
Very nice caring was in and out in a timely manner. The prices were ok little high for me but not a deal breaker.
Been going here for 2 years now and I love it. Very helpful
Absolutely amazing staff and vets. I would HIGHLY recommend!
We love taking out animals here. The staff is always friendly and helpful!
I love staff and Dr Hefner is awesome! Very personal and thorough!
Best place to take your pet to. Staff is friendly and knowledgeable
Picked up my dog's meds. Quick visit, always friendly staff.
Service seem average at best. Wait times are long with an appointment and theyre always trying to sell.
Great vets but more expensive than Dr. Anthony RIP.
A little pricey for some things but the staff is friendly and professional. Boarding is very reasonable.
Very compassionate staff and drs. Pricey but worth it
A little pricey but excellent physician, staff and facility. A one stop shop.
Great staff that always treats my puppies with love.
Nice staff and facility. They really seem to love and care for pets.
Very good care for my puppy well done
Love it here and all my Pits are welcomed and the love it!
Best vet office I have been to in 40 years of having pets
This is an awesome place. This off!ice is nicer then my Doc's office!
Friendly and caring staff, reasonable prices and great location.
They have been so nice and helpful I appreciate the follow-up calls thank you
The staff and vets sincerely care for their patients and know them by name.
Great place and even cared for a ferel cat needing shots.
Excellent as always.
They take great care of our dog.
Wonderful staff and so knowledgeable, efficient and helpful!
Always kind and takes great care of my little girl
Dr Woodside is the best! Great staff too.
Have brought all 3 dogs there for their entire lives. None better.
Great staff and treated our pups well.
Staff very friendly. Clean, comfortable atmosphere
Love the staff, love the environment, love the feedback they give. Love this place.
Nurse Lisa was the best
Very happy with Dr
ASHLEY & STAFF😂 …
Love this place!! Great service and friendly staff
Good people and pets love them.
Cordial service, great prices.
Great people who care about the animals
The entire staff is amazing!
Everyone here is very caring!
Best vets ever!
Very professional and courteous.
The vets here are the best
amazing in and out quick
Friendly, caring, great people.
Clean and very helpful staff
Warm and thorough staff.
My pets like it best
Love the staff here!
Great friendly staff
Awesome, friendly staff.
Excellent
Awesome beyond words
Caring...well trained
Nice people.
It's like a PDQ
Excellent service
Great staff
Good place
Great staff!!!!!
Great place
Love love love
Brandon lakes animal hospital is Someone I know I can trust To take care of my best fraind. Every one of Staff are awesome to work with. The place is always clean and wait time is minimal
Best vet clinic in all of Tampa! The staff here are all so caring and treat my dog like he’s their own. The techs and Doctors here are extremely thorough and knowledgeable and have always helped diagnose our dog whenever we have come with issues, and they have always followed up a couple of days after they see him to make sure he’s doing okay. Big fans of Dr. Rodriguez and Dr. Heppner - I seriously can’t recommend them enough! Also, the physical office is very inviting.
First off I want to thank the entire staff at Brandon Lakes for making us feel important and welcoming us always. Dr. Haire is the best and has truly helped us with our little Tom. I will not go anywhere else. The staff here really cares about Tom and all other patients and reassure us about Tom’s situation. Thank you so much for being there for us and for Tom and showing true compassion for families that come here. Much love, Natalie, Emilio, and Tom Leal.
Highly Recommend Brandon Lakes Animal Hospital. I have been going there for almost 10 years and have had many good experiences there for the care of my cats. Dr. Rodriguez is wonderful. He is caring, compassionate, educated and professional. Lexi an assistant there is fantastic. She cares and loves her job helping for the care of animals and it shows. She is an asset to have as an employee there. The facility is often busy but is always clean and presentable in a good location.
The staff is always very nice. You can tell they genuinely care for the pets.
Wonderful!! Everyone is so nice and compassionate.. they treat my fur baby like it was their own. Can't recommend them enough!
Cody is under excellent care with Brandon Lakes Animal Hospital. The Staff are incredible. The Vets who are specialized, and given your pets diagnosis can be used to help with specific problems as my Cody has.
In an emergency situation I’ve brought him in after a phone call and never had to wait days.
Yes folks, nothing is cheap, but they saved my 13 year olds life.
Dr Heppner and her staff always make you feel welcome. My Papillion, Teddy, just loves Dr Heppner and never gives her any trouble. I would recommend this service for any veterinarian services.
I love this office. All of the team members are always happy and look forward to seeing our pet. They great care of her and the doctors are always willing to take time to listen to any concerns or issues your pet is going through.
(Translation) Brutal, very good!!! I recommend it
(Original)
Brutal, muy buenisimo!!! Lo recomiendo
(Translation) Excellent service great care
(Original)
Excelente servicio atención estupenda