Reviews of Banfield Pet Hospital. (Veterinarian) in Portland (Oregon).
Banfield Pet Hospital
1816 NE 82nd Ave, Portland, OR 97220, United States
Description
Information of Banfield Pet Hospital, Veterinarian in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Banfield Pet Hospital
Sunday
7 am–6 pm
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
7 am–6 pm
Popular times
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Reviews of Banfield Pet Hospital
Gramina Serena
One of the few vet locations where I can walk through the front door. However, covid risk is so low now (and we all wore masks), I was hoping it's time to bring the vets back. This phone call thing everyone does is a bit impersonal. Staff were nice. And thank you for keeping your prices reasonable. My kitty and I are grateful. The pet mourning candle by the front desk made me teary. I lost a cat a year ago and appreciate how kind vet staff try to be when we are grieving. It's a gift you give to humanity, to help someone grieve as well as care for their pet. The pet name board is also kind and thoughtful. I have a rescue cat who gets stressed when we go to the vet. Thanks for making it a positive experience.
Laird Young
They were my Great Pyrenees Noble’s Veterinarian for the last 8 years, and today was the final appointment. Compassionate care, staff who loved him because he was the kindest and easiest big boy, has 100% of my experience there. And compassion and kindness to ME. Especially today, that mattered.
Zed Bennett
I wish I had more stars to give. The staff was incredibly sympathetic with the quality of life decision I had to make to put my senior cat to sleep. After I dropped him off for examination I received a call within 10 minutes that his condition was dire and I was able to drive straight back and be with him in his final moments. The staff did everything they could to comfort him in the short time I was away and he was attended and offered food and water in a private exam room. At no point did I feel rushed or pressured to make any sort of decision and in my experience it was a more affordable individual cremation service. The card that came with his ashes had my cat's paw print and was signed by the staff with personal messages included that were just beyond what I could have expected from a veterinary office.
Ryan Exsted
Super helpful vet clinic. They can be busy at times so make sure to leave extra time to wait. But they do a great job of communicating any issues and taking care of your pets
Ashley Jarrett
Teghan, the vet tech was very knowledgeable and helpful.
So was the vet, Dr. Líschke.
They took the time to carefully explain everything to me. Got my dog caught up on all vaccines and talked through my concerns and all treatment options.
Great experience. My last vet was unable to do anything with my dog because he was ‘too aggressive’ but we had no problems at Banfield and everything went smoothly.
Thank you!
Joshua Bartlett
This place SAVED MY DOG'S LIFE! My dog was on the verge of passing. She had a pyometra. What that baiscally means is that, at least how i understood it, was that her ovaries were filling with liquid due to an infection. She needed an emergency spay. Most places would not do it due to A. her age (she is 15 almost 16 now, she is also a Pom-Chi and from what I've read they can live from 15 to 20.) and B. her Heart Murmur. The other option was to say goodbye. I did not want that. Luckily this place, Dr. Joshnson and her team decided to take that risk where others would not. And now.... My little Rose is alive. And although I'm still not out of the woods yet as they did make clear that other complications could happen for her recovery. I still could not be more thankful..... And I could never even begin repay them for the work that they have done.... Because of this place my dog is alive.... A bit uncomfortable but returning to her normal self...
If you want a place that will put saving the animal's life above all else. This is that place.
Thank you banfield! Thank you Dr. Johnson and her team! And thank you Nevan Richard!
Lynn
Today we had to put our pug of 16 years to sleep. My husband was the stoic one, I was the mess flipping from bawling to belligerent . I do not handle stress well at all. These people didn't ask me to leave and let me grieve in my own way. And when I asked if this candle was lit, I didn't think the Doctor heard me, but she did and she was wonderful. Let me hold our dog while they gave her all three shots and she died in my arms.
Thanks to the young vet . I am sorry I didn't say thank-you for your extraordinary calmness, nor your kindness. You made this day a little easier when you took the time to tell me what I thought was wrong was real. And also, thanks for letting my 2 Yorikis be there also. Girl you are one class act. And I will never forget you or how you handle grieving pet parents. Lynn Zachman
Ashley Hamlen
Always super amazing! My cat went in for a teeth cleaning and it was revealed he had some painful resorption in a few of his teeth. They called me and told me everything, what they could do, how much it would cost, and allowed me to make the decision for them to have the teeth extracted.
They gave me multiple updates through the day and answered all my questions, and as always treated my cat so well. They even allowed me to keep the teeth and gave me plenty of pain medicine for him so he didnt have to hurt while at home. Everyone was wonderful and i know he got the best possible care. I always feel safe leaving him with banfield.
He came home a little dizzy from his surgery but no worse for wear, and he's already feeling good enough to drink and eat a little wet food.
Thank you so much for all your attention and care, the whole team really goes above and beyond every time.
And thank you so much to the person who drew the whiskers and ears around his name on his take home bag. I noticed, and it's just so cute and a wonderful gesture!
veronica angel
Super helpful and friendly staff, I took a kitten I'm adopting here and they were super helpful. I had went to Vetco right before coming here and was extremely discouraged because I was charged $70 at vetco just for a quote not even a exam or anything and on top of that they quoted me over $800 for my kitten to get his shots and neutered. I called Banfield right after I left Vetco and they were able to see us same day. They did a free exam on him along with some blood work and helped me set up a payment plan for his shots and neatuer and even gave him some of his shots today while setting up our next appointments. My cat didn’t seem uncomfortable around the staff at all like he did with the Vetco staff. Def recommend this place over Vetco for low cost vet care.
Sara Pittock
They take such good care of my cat. I love being able to drop him off when I can't wait til the weekend to get him seen.
Marisa Vachon
Super accommodating!! I usually go to Vancouver Banfield if I lived closer I would make this my go to vet in a heart beat! friendly and wonderful staff.
Charles M. Holloway
We've been doing business with Banfield for the last 15 years over a couple of a facilities. Generally, a knowledgeable staff, and all you would expect from a veterinarian service. However, I would caution you if you order syringes for your pet. Be sure you check the box before you leave. We were given the wrong size syringes and almost killed our cat from a Vetsulin overdose.
Dawn Perigo
I've had really good experiences at this location. I know some people talk smack about this company but I have been very pleased with the service here. All the Vets and Tech's I've encountered have given me wonderful service and are very loving and caring towards my dog. The insurance type program they offer has worked out really well for me and allowed me to take excellent care of my dog without being so concerned about getting hit with a huge bill. I also appreciate dealing with a vet that approaches things logically (but caring) without going overboard. Will continue bringing my girl here.
Kate W.
I am writing this review mainly to thank Owen who I spoke to on the phone today while I was having a medical emergency with my pup. Unfortunately Banfield was unable to see us today however they were the ONLY veterinary hospital that took a moment to help me breathe and spoke to me with genuine kindness. I had spent most of my day calling all of the vets I could in the Portland/Vancouver area desperate to get my pup in somewhere. I called a total of 15 vets and all I received was a bland "I'm sorry there is nothing we could do". By the time I called Banfield I was sobbing and at my wits end. Owen took the time to listen to me and had me describe my pup's symptoms to him so that he could at least ask one of the vets if there was anything I could do in the meantime to help him be more comfortable. From the bottom of my heart, thank you Owen. Thank you thank you thank you. As someone who lives on her own with no partner and no family living remotely nearby it meant a lot that you took the time to help the best you could. After speaking to you I took a breath, soldiered on, and eventually found a clinic that could take us. My pup is enjoying his bland diet of rice and chicken and is resting comfortably tonight. Your kindness will never be forgotten.
Jennifer Urmston
I purchased the kitten plan for Percy and have had nothing but wonderful experiences! The staff are very friendly and Dr. Johnson always takes good care of Percy.
Katie
Love our Vet, Dr. Fetter & assisting techs!
Dr. Fetter is super down to earth, caring and really listens to your concerns. I appreciated her ability to prioritize treatments and I have complete trust.
Thank you Dr. Fetter!!!!
Krystal R
The reception staff is great and we love our vet. 🥰 Our special needs pups are always treated with great care here.
Under COVID they're still doing drop off appointments and having you wait in the car, but the thoughtfulness of care has not changed.
Teresa Panter
They take exceptional care of my furbabies. The way they handle things when you have to lose one of your furbabies is so compassionate and professional.
Rick Bartko
Staff are professional and attentive to the needs of our pet. Friendly environment enhanced by efficient front desk operation. Keep up the good work!
CHRISTINE PRUETT
Our Corgi named "Duchess" had to go see the Doctor. Sadly, the Doctor had to prescribe her some meds, but look what someone super sweet took the time to do. 😊Thank You Banfield! …
Rhoda Kameroff
I regret leaving Banfield after a year of them caring for my precious Chewy Dog. The monthly fee was very reasonable for my tight budget because it reflected lower costs on regular and unexpected treatments.
In the beginning, I first came to Banfield in an emergency, while traveling with little money. Chewy was thankfully treated promptly.
Each visit after, Chewy enjoyed going to and being at this office in Oregon. I was comforted that Banfield had many facilities in Washington and Oregon just in case we were in need of care.
I'm not sure, cutting the monthly membership is the wisest decision yet, due to me having to cut financial corners to fight my cancer. I can always return later knowing thier best interests and confident skills still would be all about da Chewy dogs health and well being.
Chewy and I both recommend this Banfield office and especially thier Dr's and staff.
Pattye
Great staff, great Dr. Took very good care of Sparky.
Kiaranth
The Banfield I normally go to didn't have the renal support food for my cat. This one did and they were very nice and patient as I figured out how many cans I'd need to hold over till my delayed shipment arrived. Thank you very much. I wish I got your name to thank you by name.
Galaxy Wolf
My dog is a regular at Banfield and they treat him great everytime I take him in they are happy to see him and makes me feel good about his care.
Lonnie Yates
Love the care team here but with one huge downside, their COVID protocols. They refuse to allow owners to come to the appointment and require you to drop off and pick up. It started as a covid protocol but has now evolved into a terrible solution to customer service. You wait at least 10-15 minutes in your car because they won’t let you in. Seems like they’re taking an avenue that is only convenient for them and not for their customers. I’m all for masks and vaccinations but they’re just being lazy
patricia keen
The employees there we're amazing. They we're very nice and made my visit caring. Thank you
Shawna Vrvilo
Absolutely the best!!! I’ve been with Banfield for many years now and they always treat my pets with care and kindness. I love the wellness plans they offer because I know that any time I have a concern, they will be there to help. This location in particular is always speedy, clean, and has super friendly and helpful staff. Also very convenient location! I love Banfield!!
Lorena Carrillo
Attentive, flexible and caring staff. We have a 5yr old rescue shepherd who is very fearful of needles. The first time I took him they were only able to do a physical exam as they didn't want to make it a traumatic experience for him.
They sent us home with some medication to help relieve his anxiety. It helped, but he still was very reactive when we went in again. The staff were really patient and worked with us to be able to figure out what worked for him. We ended up using a cone and distracting him with peanut butter. We really appreciated how they tried to be gentle and were very intentional about finding the right medium for him without pushing him too hard and tinting relationships. He was able to get all his shots, dental, nails, and physical.
Staff were also very responsive on the phone and answered all our questions. Working with Banfield staff helped us feel safe and secure in our vet experiences - or any emergencies that could arise - in the coming years.
Ana Borcean
I hope your pet gets treated right because the last time I went with an appointment I was told my appointment was earlier. My dog received care here for the last 11.5 years and the staff was really nice but this last year was not the best . A lot of miscommunication at the expense of my dog’s health :(
Burk Jackson
Amazing vet that does a great job caring for pets!
Sarah Voruz
I just don't trust these people. I took my cat in to get vaccines and the tech balked when I told her we feed him raw food. When I tried to hand her a tube of Churu treat to help with his exam because he gets freaked out at the vet, she said, "Is it raw??" and when I told her it wasn't she still turned it down because they "wouldn't be needing it." I talked with someone at the front desk about the Churu because it's a widely used treat for helping cats take medicine, but they had never heard of it. I took him in again for a teeth cleaning today. They had me check him in a 7:45am and it's now 2:30pm and he still hasn't gotten his teeth cleaned. Apparently they do bloodwork in the morning and then just have them sit around all day while the vet does other procedures like neutering. It seems like they do things according to their own convenience rather than what's best for the animal. Oh, and they offered a nail trim service - $17 to cut my cat's nails while he's unconscious...
Darren Hall
I trust the Vets there. The are good caregivers to my fur babies. Covid hasn't been kind though. It is increasingly difficult to get appointments.The vets have less time to actually discuss your pet's care and health. I have been a health plan member for 15 years but I am not so sure I will continue to be so
Kevin Hook
Very helpful, thoughtful and caring. Willing to do whatever they can to help fit you in for an appointment.
Valerie
We love Dr Gorman and the entire staff.This is The place to Go! I've been through 3 vets and they keep each other informed. She's had two surgeries that were stressful for me but we're excellent. You'll be well taken care of -and your fur babies.
Marcie Marcie
The staff are wonderful and welcoming. They say hello to your pet(s). You are a name to them not a number. My personal have been in their care since 2012. They know me and my dogs by name when we walk in the door. The doctors are thorough in their exams as well. I will be staying with them for my dogs until I die.
Paula Palmquist
The staff here are excellent in my experience. .competent and caring. The long time manager certainly gets credit for keeping that standard high. The vets change frequently but I have always felt my pets were well cared for in all cases..100% satisfaction in 95% of those experiences. They have a full schedule these days, a bit of growing pains but I understand that there are plans to open another clinic soon to alleviate that crunch. It is needed. They still do all they can to accommodate that being said.
Martha Van Zee
Best staff in town. So understanding of my furbaby's special needs.
Emily Mullins
We were impressed with the cleanliness of this place, both in the waiting area and in the pet exam rooms. The staff was very friendly and did all they could to set our cat at ease. They were professional, competent and warm towards our pet. We will be using them for our cats needs going forward.
Alexander “Nanook” Hipple
The staff at this Banfield Pet Hospital location are busy, busy, busy! This location is open seven days a week for twelve hours a day and they certainly have the traffic to keep everyone on their roster gainfully employed during operating hours.
Our pup, Bella, was referred here (due to a lack of available appointments at our regular location in Vancouver, WA) to be treated for an issue that developed rapidly enough to rate taking her in as soon as possible. She was placed on this location's schedule for the next morning when I called. The staff ensured she was promptly received, diagnosed, treated and released (with great post-visit care instructions) after her and I walked through their front door.
The staff was exceptionally kind and courteous to the both of us. Bella appears to be experiencing relief from her symptoms that prompted the appointment initially so, to my untrained eye, they must have done a wonderful job of caring for her medically as well!
I wholeheartedly support this business. Thank you for taking such excellent care of our Bear, Banfield Pet Hospital. We'll be back again.
Imbrium Seventeen
I love these people. All of them. I have taken my cats here for 15+ years. They are patient, kind, straightforward, good humored, good with communication... Whether the news is good or bad, a procedure simple or tricky, I always feel like they truly care about my 'fur kids' and do the best they can. I can't say enough how pleased and grateful I am with these folks. If you're looking for pet care, go here!
Veronica Johnstone
I have visited this branch for 3 years and have worked with some truly great people. Dr. Ellis is whom we currently see and she is patient and kind. Knows my pet and my situation and works with me to make his care affordable. My dog has many medical needs and we see the vet often. We have the most comprehensive wellness plan and every year it pays for itself. You have to be a smart consumer though. Don't accept every recommended treatment without questioning if there aren't less expensive options. When Dr Ellis wasn't available I worked with some of the other vets and was disappointed in the service. I found some to be rude and dismissive, but my pet and I have always enjoyed getting to know Dr Ellis. In fact my dog likes coming here so much so that he begs to come in even if we're just picking up food or medicine.
Crystal Burns
They are great, they see 2 of our kitties. Little bit expensive for office visits but have great pet insurance plans.
Rachael Lockie
My two puppies have a lovely vet there. Everybody there is upbeat and friendly and willing to answer all of your questions. Today, they didnt have any open time for an appointment but i was still able to drop him off to be seen. They squeezed him between all of their other appointments. There isn't much parking but I've always gotten a spot. All in all, a great place to go.
Caleb Schutz
I have taken my pet here for the last ten years, and all of the staff including veterinarians, vet techs, and front desk staff are some of the most knowledgeable, kind, compassionate people on the planet. No matter what the reason for bringing your pet in, they are always prompt and attentive and caring, and show a true passion for helping you and your pet be well. At this location, Rachel has been a particular angel, always coming over to sit and talk with us while waiting, and offering jokes and good company while we wait for our cat to be taken care of. Five stars!
Patricia Green
Banfield has been caring for my now 12 year old basset/beagle mix for over 3 years. They are very caring and competent.
Dark Lord Vyper
My Akita/Chow went to his very first appointment here. He was nervous, but they were patient and very friendly and understanding. Got him put on the wellness plan.
Robin Case
Brought my little kitty to the vet because he wasn't feeling well. Even with Covid restrictions the procedures were clear. meds were delivered to the car. The veterinarian was informative and we have a plan for kitty's health. Very pleased.
April Cook
It was a little confusing paying for the health plan online then finding out you can't actually pay that way in person. But over all great experience, my fur baby seemed ok and she got all she needed.
Jeaniffer Mandera
My pets have been on wellness plans their entire lives and are healthy and happy fur babies. Love this location
Jaclyn Leedy
It's becoming frustrating being a Banfield Wellness member and paying the monthly fee for three pets (over $70/month) just to be told on numerous occasions that there are no available appointments until the following week. I am not against going to a different location but it's inconsistent for my dog who benefits from any type of consistency since she is highly anxious and nervous.
Furthermore, when locations are all booked out and cannot accept any walk-in appointments (we are talking locations as far west as Hillsboro and as far east as Gresham including all locations in-between), it forces us to have to go to vets outside of the Banfield network which is costly, considering the benefit of the wellness plan is reduced cost of services and prescriptions.
Today even, I tried to schedule an appointment within two days for a semi-urgent medical need for one of my dogs. I was placed on immediate hold, which I never mind, but when the front desk personnel came back on, she rushed me off the phone as soon as she found out I was trying to schedule a same day or next day appointment. She just kept saying there weren't any times available, didn't bother to look up my account, or point me in the direction of another location that might have availability. As she went to hang up on me, I had to tell her to not hang up and that I still needed to schedule an appointment for the following week in which she put me back on hold immediately where I waited long enough to become so frustrated that I called another location (Johnson Creek) to which my experience improved immediately. The gentleman that took my call, scheduled me a next day appointment, carefully listened to the details of why my pet needed to be seen, and transferred my file, without rushing me and in less than 5 minutes.
So this review is with much confliction as on one hand, the services are decently priced under the wellness plan, they have a large enough network that you can (sometimes) float around to other locations for more urgent needs (or if you yourself move) and the staff is generally kind and helpful. But on the other hand, you get an experience like today where you are rushed off the phone without any help and just simply told "No, we can't," to any of your requests for help.
I would really like for my dog to have a consistent location she is seen at so instead of this location (NE Portland off of 82nd), I will see how my animals do at the Johnson Creek Banfield.
Wesley Whitson
Been taking our pets here for 30 + years. I do like the staff here, they genuinely care for our pets. We do seem to get a different veterinarian each visit though. Now that they are a big corporate company I would not reccomend them for anything but minor stuff and shots. Appointments are expensive and sometimes they just can not give the proper time and care the pets need so they reccomend you see a specialist.
James Stinson
We have a new puppy and have picked Banfield Pet Clinic as a wellness provider for him. We met there staff and are very pleased with the expertise and care they afford us. The atmosphere there is user friendly and relaxing as a pet owner.
Anna Payne
Not always the cleanest vet or most accommodating. I appreciate the services that they offer... they just dont always think through their plans or listen to owners that are advocating for their pets.
They get things done- But I've definitely had to push for it.
Beverly Hutchinson
The Banfield Veterinary Clinic is very good. The Drs and staff are very caring and will do their best to provide the best care possible. I believe they love your friend and family member as much as you do.
Nichole Young
All female vet techs made my pet feel safe. she's a rescue from an abusive home and is terrified of men. The staff was very understanding and attentive
Simone Copley
Staff is great. Doctors are caring and love animals. Doctor calls back personally to check on pet. I never feel rushed by Doctor or Nurse to get on to next patient and my questions are listened to and answered. Busy place so some wait time, maybe 10 minutes for appointment. Has parking lot.
Lindsey Mcnatt
I previously had a vet who was absolutely dreadful. She was so rude and had no empathy whats so ever. So when I took my poor kitten in because of his litter avoidance and strange behavior, she told me he had a kidney infection. The presentation of this news seemed to me that her intentions were to get some reaction out of me (in a negative way). Needless to say, it was not a great experience. Not only did she give him the wrong medication, it was apparently wildly over priced. A couple weeks go by and I found blood in his pee. So I rush him to Banefield on 82nd and Jessy, the woman at the front desk, was absolutely wonderful. She was pleasant and sweet and extremely helpful. The vet and nurse were amazing to my kitten and did everything it took to find out what was wrong with him. They were even concerned with my budget and did everything they could to stay within it. They even went above and beyond. In the end, my cat ended up having a sever case of a UTI the whole time and was diagnosed incorrectly the first time. As awful as it was to have my kitten in a bad situation, they made things as convenient and easy as possible and I can't explain how grateful I am to the people who work there.
Mahtog Gotham
I have been taking all three of my dogs and my cat to Banfield since they were pups. (One is 11, one is 3, is 10 weeks and the cat is 15). I have always gone there, and always recommended them to other people.
At the 82nd location there is a very RUDE receptionist. She has been there as long as I can remember. She has short dark hair, and olive skin. There has never been a time she was not rude to me and or my family. I don't know why anyone would want her sour attitude at the front lines of their business!
Recently I called to inquire about getting my 3 year old spayed... Much to my dismay, the RUDE receptionist on the phone informed me that I was looking at about $500 to have spayed. This price is the "discounted" price from her Wellness Plan. I couldn't beleive it! Everyone is all "Pro-spay and neuter" obviously Banfield isn't. Nobody is going to pay that much to have their pet spayed!!!!
** I will be taking my girl to another vet to be spayed. Only costing me $160, that includes EVERYTHING**
I just got off the phone with the SAME rude receptionist that seems to always catch my calls. I wanted to hang up and try again for another, maybe friendly, voice!
Other than the RUDE receptionist, and the high cost for care that is not included in the Wellness plan, I love the Doctor's, Vet Techs, and services!
Ines Ruiz-Huston
Super helpful. Helped me so much. Great Dr. Vet and staff.
Troy B
I've been bringing my cat Francisco here for the last 3 years and everyone is so professional and supportive. Rachel in particular is so caring. I think she loves Francisco almost as much as I do.
Jim Carmin
Because of debit card problem, I thought there was an overpayment for our wellness plan, but a very helpful phone call with Banfield reminded me it was for flea medicine that I had forgotten about. They were very patient, and very helpful, and wanting to make it all right. Excellent interaction.
Marlene Westlind
Very friendly and did not have a long wait,even tho we were a bit early. The doctor was gentle to Lucas, my cat, so he was very much at ease. Will go back, when we have a need to. A good pet clinic.
Andrea Tucker
We take our dog here for his regular check ups and teeth cleanings. The staff is friendly and have effectively treated my dog for various issues. If you're planning on taking your pet here you may want to look into their wellness plans.
James Rosling
Very happy with our visit the vets were helpful with my older dog...will keep going back..
Justis Reyes
The Veterinarians and medical assistants are very caring and attentive. They were able to answer all my questions and offered the best preventative plan for my pet. Im glad to have found a veterinary service like them.
Tammy sue
Great hospital for animals and helping out the parents that owns the animals
Barbara Portwood
Just needed a nail trim this time, and I was able to get it taken care of on a drop-in basis. I was in and out in less than 15 minutes, and my dog DOES NOT like having her nails trimmed!
Nicole Stein
Great staff off over here. Doctor gave me all the options for my poor pup & I felt the staff gave the same care for my pup as I do. Quick service too!
💕💕💕
Will be back! Hopefully not for a long time though!
Kathy Holland
Really kind and caring people! Dr. Fetter is great!
telUSA
They have a nice monthly basic plan for covering office visits and shots. It is great way to pay for puppies and kittens to visit the vet.
Cheryl Wright
I found the veterinarians to be compassionate, thorough and open to discussion regarding the best therapeutic option. Importantly, Banfield is able to perform laboratory and imaging services on site! This is my 'go to' vet.
Lisa Wittorff
The vet we saw was so great with my ancient 20 year old Kitty, understood that I wanted him to be comfortable but couldn't afford to spend thousands of dollars for him to be that way. He gave my kitty a prescription that helped him feel a lot better without making me feel guilty.
Bob Jaques
I hate to reveal a guarded secret, but Dr. Nickel and Dr. Schein are the best. Hard to find a professional that LISTENS and has a conversation about concerns and options in a way that doesn't sell you on any particular treatment or program. I like it when I hear "...I don't think you need that yet. Try this first, it's what I'd do for my dog."
Re/wellness plans: I have had wellness plans, and if you make sure you use it (especially for an older pet), it pays for itself in peace of mind and dollars. Just make sure that you understand that it's not an insurance policy, and that you're in it for a year. Upside: all office visits you need are included, dental cleaning, some blood work & more, but if you sign on and 2 weeks later get a $180 dental cleaning, then quit the plan, you understandably are going to get dinged for the difference.
Michele Lorenzini
I love Dr Elizabeth Shines!!!!! She knows my dog really well, and as a helicopter mom, she knows how to speak to me, and make us comfortable. I will follow her wherever her vet practice takes her. But, for now, it's at Banfield Pet Hospital.
Bigmatt503
It's probably alright for vaccines and check-ups, anything else I'd find a specialist. This is based off an experience from 2013 and a lot could have changed since then. Just make sure that you get a second opinion before making a life changing decision for your pet.
D
I brought my dog here for here checkup they took her back with us. Staff are really nice and they make sure your dogs are safe. Both of my dogs have a safe time when getting to come in.
Jo Louie
Great caring vets and staff...saved my son's cat's life and continue to support her health. Luna had been neglected and abandoned...Banfield nursed her back from certain death. Thank you!
Laurie Fullington
On FB I found a coupon for free 1st. visit. For Kozy our kitty. We needed everything to get her started toward a happy healthy life. They got us in quickly and her shots and flea issues where taken care of with great care.
AJ Amr
Beware of up-selling of products, vaccines, etc you don't need. They run this place kind of like a big business. I'm sure the vets are qualified and the care if good but just be prepared to say no to things like the wellness plan. Kind of manipulative when you have people in wanting to do what's best for their furry friends.
Terry Hoover
Best pet care ever. We have been with Banfield for over 22 years. They love our pets as much as we do.
EJ Hoppe
I only took my daughter there as a favor for her new kittens first visit, however the staff is very nice, the clinic is set up so nice and they also offered a program, like insurance, for a monthly cost under $40 covered all the basics.
Kaila Cummings
First visit was eh. Second visit, both the tech and the vet knocked it out of the park. Amazing service. Felt that our dog was handled with professionalism and complete confidence.
C W
My dog has leash aggression issues and this clinic was horrible with her condition. It is dim lights and a open waiting area.
On a positive note the staff were understanding and helpful.
Brenda Schmidt
Well the experience was ok it was just Lilly was a wild dog and didn't want her nails done. Better luck next time I hope.
Krysten Sanders
The folks here worked pretty hard to get my cat and I through everything pretty quick and were helpful and kind! Thank you banfield!
Eric Mendenhall
They are always kind and knowledgeable. Have been bringing my pup here for about 4 years now and they always take good care of her.
Kyleigh Wilson
The staff was super friendly with my pup Nalah. She's a little timid sometimes and they handled it well. Her vaccinations went wonderfully.
Trevor R
I wish they had more staff but I find the level of care good but their wellness plan is very spendy.
Kenny Arnold
very friendly and helpful. My pets and I have had a much better experience at this location than the others
Brandon Brouwer
Excellent staff. Helpful and guiding. Not pushy and arrogant like other places I've been to. They really care
Nate Lovett
The doctor I had gave me a complimentary first visit. I didn't know about the offer and was about to pay before she let me know to help me be able to afford treating my cat. I appreciate it greatly.
Betsy Brundage
We generally just buy prescription food here-always greeted with a smile. A couple times we've had to visit for an emergency and found everyone to be knowledgeable and compassionate.
Velma Brown
Love these folks. They are so nice to my little guy, and they are amazing about explaining follow up care. We are on one of their health plans and care us always affordable.
Sherri Dau
Been with them for yrs. Wouldn't take my pet's to anyone else. So kind, caring & more.
Karen Hampton
Excellent staff who answered my questions about a new pet. Very happy to continue working with them.
Matthew Johnson
Have been going to Banfield since River was a puppy. Banfield recently helped me through his end of life at 15 years old. Honest and compassionate care.
Courtney Barnett
Amazing staff! They took care of our fur baby like he was their own. It was quick and easy and their prices aren’t that bad!
Sad Girl101 Ed
Two months ago we got a new puppy and decided to take him to the location on 82nd near Madison High School. Our puppy loves to go there because he enjoys the staff, the attention, and the snacks they have. The service there has been excellent so we decided to get a pretty plan. Our dog's name is Dogson.
Thoma scyne
Dr Thomas Mackowiak is an excellent surgeon. When at the Sandy river on Saturday afternoon, some careless person threw a big river rock for the dogs to fetch and my dog tried to catch it which shattered his front canine. It was a really scary situation and we drove in from the Sandy River and found the Banfield Pet Hospital conveniently located right off I-84 and NE 82nd. Dr Mackowiak explained the risks but also let me know that he felt very confident that he could do this very difficult surgery for us. My neighborhood vet does not provide emergency services and there was no one to discuss it with, so I had to make a judgement call and I felt I could trust him. The next day, he skillfully removed my dog's shattered canine tooth most of which was below the jawline in a four hour surgery which ran the risk of breaking his jaw however, with his soft but precise touch, Dr Mackowiak saved my dog's jaw. And the cost was completely reasonable. I would highly recommend Dr. Mackowiak and his team at Banfield Pet Hospital. And please, dogs cannot catch rocks!
Jenna Boettger Boring
Good caring vet office. Their wellness plans are also very worth it, especially if your pet has chronic health issues or is older.
Patti Mueller
They took the time to answer questions, and were professional. Will continue to go there with cat.
V Green
Whenever our dog has needed immediate care they have made it happen. The team is great and really friendly.
jeffrey lowe
I've been taking my pets here for 15 years. I've tried other places, but I keep coming back. Very caring. Very professional.
jason lutz
Banfield is an amazing Pet Hospital their doctors are well-trained and are always very friendly and easy to deal with their staff is always super nice and very knowledgeable also and I can't Rave enough about their Wellness Plan they've always taken good care of our dogs for the last 15 years
Cody Tooze
Found a lost puppy today and stopped in to see if it had a chip. They got us right in and offered to check for us for free. No chip but thanks to Facebook the puppy found it's owner
Miss Friendly
Though and thoughtful care team!
Highly recommend for care of pets.
Susie Verbrigghe
The Banfield staff always take great care of Chloe...even though she is a very mean patient; hissing & spitting back at them.
David Stout
They were great.
Ashley sladky
The staff is helpful and nice. It's clear they care about your pets well being, but they are also sympathetic if you are on a budget.
Mary Chilton
Dr. Johnson is very caring and gave our dog great care.
MrLewisCarter
The Vet-tecs here are the best! Super knowledgeable and friendly. I Highly recommend bringing your four legged family members here
Connor Bates
They're awesome, kind and understanding. They took good care of my family cat.
Yvonne Guest
Dr Lischke is beyond amazing. She has obvious knowledge and cares deeply. If I could give more than five stars for her I would.
carolyn noblet
Good and basically fine. They love their fur clients. Pay as you go doesn't cover xrays, medication, surgeries.
Natalie Syphrit
They always take really great care of my dogs, and they’re very empathetic and patient as well. Thanks!
April Martinez
I think the people at Banfield have been holding it down during the last year+. I am greatful that they were there for my best little buddy.
Danielle Corpe
Helpful and quick, they’ve taken excellent care of my cat over the years with his many many allergies and problems.
Tika Maravilla
Great service and super helpful even with all the covid restrictions. My puppy loved the staff.
Dave Laurens
The staff is always there to help you and make you feel better when you bring your pet in for care.
Violet Wild
They genuinely enjoy seeing my cats and always take great care of them
Josh Stockman
Compassionate and lovely staff. They squeezed us in with an emergency and were really went above and beyond.
sue tyler
Super carefully friendly staff super care thanks dog loves them
Jane F
Great place, I never have to worry when I take my dogs in. And they have a great pet plan also!
nick baird
My dog loves coming here. The vets are helpful and their service plans make sense
Christine Martinez
I like there wellness plan. And the prices are are good
Darshanna Hart
Clean area nice people
Matthew Allmaras
Have used this company for over 20 years for let care, no need to go anywhere else.
Lindsay Ariza
They're very professional and know their stuff. Every member of their team I've encountered, has been wonderful.
FLOYD MENDOZA
it was great they know there stuff. THANKS
Derek Hagedorn
Great 👍 place people are very nice clean inside.are dog love the staff keep up with the great work. …
Doris Shipley
There a wonderful place for your furkids to start feeling better
Amber Wilson
Awesome service here, would recommend taking your pet here!
Eddie Davidson
I took a friend with an old sick cat. The cat is doing well, but it's still old. They were very nice and knew what they were doing.
Richard Brown
They did a excellent job when my dogs died. They help us morn. And help is with a urn for our dogs.
Amy L
I get all my animal care here. All the vets are amazing and the staff is patient and friendly
Chris Wahlstrom
The most amazing supportive people..thank you for taking care of our cat Trucker ♡
Evelynn Blanchard
I just seen the place walking by it look like they took care of pets really good and the pets that came out of the the Pet Place like a pretty healthy
Pam Baird
They really care about the fur babies.
Jill Murphy
The vets and staff are consistently patient, kind, and helpful. The original location is the best Banfield!
Allie Vukelich
Was late to my appointment and they couldn't see my dog because of it and she really needed to be seen
Kim Bell
Everyone is so wonderful here. My pups are always so happy to see the staff here!!
Robert Michaud
Great staff. I highly recommend their pet care plans.
'Lisa Pearson
The vets are very caring and always take the time to answer all my questions.
Michael Arnall
Started taking my dog blue there when he fit inthe palm of my hand excellent people excellent doc
neeraj singh
They take good care of my sweet girl!!
Sarah Wilson
Had my dogs nails trimmed. He is running all over now.
Earle Hoover
They have always treated our pets as If they were their own!
Jody Haggard
Best pet care for our animals. I highly recommend Banfield
RaeAnn Thompson
My usual Banfield was booked, but this one on 82nd was not only available, they got my pup in right away and were very friendly.
Linda Charlan
Curbside pick up was fast and friendly they asked by name how my kitty was
Violet Sky
Rachel at the front desk is amazingly helpful and really cares! :) Jean could really benefit from following her lead...
Nico Naber
They're so sweet, my cat loves everyone there!
Kris Sage
We always get excellent compassionate care here.
Velma Gapsch
They always take super good care of my little guy!
Duane Clingings
They did a professional job with my puppy. He is all better.
Rob Boy
Great service, my boys love going to the vet with these guys!
Bryan Smith
They always take care of my dog.
Amber Bowen
They took great care of my dog.
Marianna Martinez
I am devastated because just a week ago I lost my dog she was my baby I loved her very much
Daniel Tuchman
They were very nice with my anxious dog.
Open Minded
Very nice staff, I am a nervous mom and they were great!
Jenny Christopher
They take good care of my furry bestie.
Drew W
The staff here is fantastic! They are all super friendly and very helpful.
Joyce Moore 404 Jbitaly64
They take good care of my pet.
Pamela DeVelder
Always respectful and gentle. All my pets go to Banfield.
Kathleen
These guys are always friendly, and make going to the vet easy.
Sam Rungy
Loved the place friendly, timely service!
Tracy Creel
Caring staff. Gentle and knowledgeable. Willing to work with budgets and doesn't over sell.
Grant Johnson
Always kind people the best care for pupper
Tim H
They have the best staff and the doctors are very carring and helpful
Marc Rodriguez
Always good service. Didn't choose wellness plan and they were still nice.
Allison Gano
Quick and always take good care of my pets
Lucrecia Stetson
We took my dog Bebe in and we fell in love with the doctor she's really good
Timothy Johnson
They did a great job with my dog.
Steven Brotton
Very caring staff only want the best for our pets.....
Deborah Johnson
Fast and efficient staff and drs.
Rachelle Crites
They take great care of my kitties
Mary Williams
Always a pleasure...the staff cares
Kim Austin
Staff members are so caring toward my pets.
melvin jenkins
Nice place to charge your phone outside under the sign when your home less
Eddie Amans
Thank you for helping take care of our family members!!
Donna Miller
There are always good to my dogs.
Amy Schotch
Great vet clinic; staff and vets are awesome!
Tiffany Cuanas
Such friendly staff. Make sure to book your appointment.
Desiree Sanders
Good service & knowledge about your pets but very expensive!!
Cindy Strong
Dr Litsche is the best and her tech is wonderful.
cindy males
Always so nice and caring this Banfield Office staff is wonderful
Brittaney Califf
Love our kitties as much as we do!
Brian S.
Quality depends upon the quality of the vet themselves
Teresa
Dr. Nicoles is awesome. Great staff
Michelle C
I love banfield! They are kind and caring.
Christopher Jett
It would have been 5, but they double charged me.
Dominic Ventura
Super kind folks, great service
Dawnetta Schmer
When my pup was attacked got her in right away
Moe Karout
New.
Merry Skuse
Very nice people and very good Dr.
Tee Cup Harris
Expensive. But got all the shots she needed
Danielle Robles
They love my dog & it shows
Santina Anatra
Very kind Vets that know their stuff!
Lloyd harris
We don't go any place else. We trust the entire team 100%.
Robin Sill
They are awesome with my dogs.
Luis Guzman
Friendly and knowledgeable staff . Punctual and professional office.
Steve Claypool
Very professional and caring staff
Jon Edward Andersen
Very caring and kind hearted service professionals
Connie Molina-Arreola
Thank you for helping our dog..
Toby Johnson
Good place to take your pet.
Donna Vongunten
Very nice people work there
Susan Wall
Got in right away, helpful and friendly
Erica Martin
Friendly and Knowledgeable veterinarians & staff
adrian dady
They put things in my dogs butt here.
John
Been going here for atlesst 20 yrs. That tells it all😀 …
Qahir Peco
they always are great.
Jason Berget
Fast, friendly, and knowledge. No pressure
Lola Bichler
Caring, friendly staff and veterinarians.
Ryan
Very nice and friendly staff.
Metro Tmobile
So far so good
RedFox
Never had any problems.
June Albertson
Love them
Julie Randle
Insurance doesn't cover enough
Stacey Flickinger
Great staff.
Doug Lynch
Good caring vet.
Rogter Aust
Got us in after a cancellation
William Crowe
I had a good experience.
Dan Witty (Canobis)
Good staff and good service.
Tony Monfils
Very nice staff
Peter Greene
Best care anywhere!
Nichole Bongen
Great customer service
Pastor Gregory Thomas
Alway a great experience
David T
Best vets in Portland
Rebecca Payne Lane
Helpful and friendly
joshua shirley
Always there in a pinch.
Gina Vonfeldt
Friendly
Keith Palk
Good
Irish Blu
Great people
Amanda Dean
Love them💚 …
Joe Cox
Good people
Stephanie Turvey
Caring people
Alston z
Good stuff
Cyndi Sanders
great team
Amber Hartse
There awesome
Hatrick Swayze
Friendly staff.
Michelle Fletcher
Excellent!
GinxAZ
Welcoming and friendly
Cheryl Whitfield
Compassionate
Kendra Larrowe
Very good and care for my animals.
Jacqui Gar
(Translation) Excellent service very friendly
(Original)
Excelente servicio muy amables
MIKY MTZ
(Translation) Good attention
And very kind the person who speaks Spanish
(Original)
Buena atención
Y muy amable la persona que habla español
Ginger Puett-Zeppetella
Clark F
Alicia Vergara Medina
Ken Montero
Tiffanie Rainey