Reviews of Rau Animal Hospital. (Veterinarian) in Philadelphia (Pennsylvania).
Rau Animal Hospital
2135 Jenkintown Rd, Glenside, PA 19038, United States
Description
Information of Rau Animal Hospital, Veterinarian in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Rau Animal Hospital
Sunday
8 am–3 pm
Monday
8 am–9:30 pm
Tuesday
8 am–9:30 pm
Wednesday
8 am–9:30 pm
Thursday
8 am–9:30 pm
Friday
8 am–9:30 pm
Saturday
8 am–4 pm
Popular times
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Reviews of Rau Animal Hospital
Sarah Parsons
I have brought my senior cat here a few times to see Dr. Rozak. The whole staff is kind and we really enjoyed Dr. Rozak. Unfortunately, I had to put my baby down, and brought her in for an urgent visit and had another doctor help us. I don’t remember that vets name but she was also amazing and extremely compassionate through the whole process. Obviously nobody ever wants to put their animal down but I couldn’t have asked for a better place to walk us through it. When I am eventually ready to open my heart up to adopting another animal I will definitely be bringing them here
Pat Tucker
I recently rescued a greyhound and this practice was recommended to me. Every visit and every phone call has been handled so professionally and I am so grateful to all who work there. The atmosphere is cheerful and all staff terrific. They take amazing care of my dog and I would recommend this practice to everyone
Angela DeElse
This was Macie’s first visit to Rau. We were greeted outside with a friendly welcome. All of the staff were friendly and welcoming.
We waited a little bit due to an earlier emergency, but Dr Rosenblatt came out to apologize for the delay and let us know she’d be with us shortly.
Dr Rosenblatt was excellent! Macie liked her a lot. Even getting her ears checked and two booster shots!! Dr R was kind and calming.
I’m grateful to have good vet care in the area!!
Thanks!
Elisa McAfoos
The Rau staff is top notch--from the front desk staff to the nurses, techs and doctors, everyone is incredibly caring and accommodating. My two pups can be skittish at the vet, but the techs and docs are always extremely patient and sweet with them. The docs take their time to listen and explain all treatment options. We have never felt rushed or pressured.
sam carson
Their service was very caring, thorough and thoughtful. As a physician i found my veterinarian professional and well informed, direct and honest in her assessment. She put both my dog and me at ease with her patience and careful approach to a fearful pet and worried partner. I have relied on her care for decades and several lifetimes.
Julia Goplerud
The staff here is friendly and extremely professional during appointments, and they do a great job of following up afterward. I transferred my dogs' care to Rau about a year ago, I wish I had done so 20 years ago. They are amazing.
Bethany Perry
I highly recommend Rau (Jenkintown Rd) to all my fellow pet parents! I have always been supremely happy with the care provided. The staff is always courteous, the providers always take their time with my animals, whether I have an emergency or am there for a well-visit.
Evan Smith
Rau’s staff, both admin and medical, are absolutely fantastic. It’s usually pretty chaotic there, but they are always friendly and most importantly treat our dog with so much love. That said, it can be frustrating dealing with long wait times even when you have a specific time for your appointment. I’ve had to wait an additional 15-30 minutes almost every time I’ve gone in, though none of those were emergency visits in which case I’m confident things would be different. I’ve also had to play phone tag and call back a few times after being told I’d receive a call that never happened. Finally, Rau can be expensive - but to me it’s worth it because you definitely get what you pay for in terms of actual medical attention for your pet. All in all, I would highly recommend Rau to anyone in the area looking for people that truly care about animals. Just be prepared for a wallet hit and a wait.
Angela Cooper
I have been taking my pets to Rau for 18 years. They have always been great with us. Dr . Rozak has been particularly wonderful with our dog Abby who is a bit high maintenance . Dr. Rozak has made room for us when I know her schedule is packed. She has been kind and treated Abby with the utmost care. I definitely recommend them!
Brian Green
It took me awhile to get the initial visit. I think the wait was about a month. Once my cats had their initial visit, nothing ever took that long to get an appointment. In fact, they got me a same day appointment once and they're pretty good about their scheduling. That's the first thing I'm going to tell you so you don't get discouraged with your initial contact with them.
You can tell that every member of that staff is an animal lover. They are genuinely happy to see every animal that walks through that door. There's something reassuring in knowing that these people see your little four-legged family members the same way you do. They are invested in their health. I've used their services three times now. I've even had to use them for surgery to have some of my cat's teeth removed that went bad. Everything went phenomenally. They were so kind and treated my girls the way I would have.
I have anxiety and don't always communicate important things effectively. The staff at RAO patiently answered every single one of my what if scenario questions and helped me tremendously. They have a very patient staff even with the human animals. I found their prices to be very reasonable. I've used three other vets in my life and find their prices to be lower than expected. I really believe that these people are in it for the animals above all else. I had fantastic experiences with them and I'm glad that my children are in their care.
Amanda Maurer
We recently transitioned all of our animals from our previous vet to Rau and I cannot say enough positive things about them! I started off by taking my senior pug over for a wellness visit, we saw Dr. Rosenblatt, who was absolutely lovely. I had more answers in 5 minutes about issues my pug has been having then I 've gotten in the past 2 years. I took my cat for a check-up too and Dr. Rosenblatt and the rest of the staff were fantastic with him. I convinced my sister to take her shih tzu who can be a bit nippy and defensive. (I don't know the doctor who had her but was told he was a male) Instead of putting a muzzle on her as previous places have done, the doctor worked with her and my sister so that the dog feel comfortable enough to get through her appointment.
We also recently took my mom's Pomeranian who needed to be spayed and had a hernia repair. The surgery went great, staff made us feel extremely comfortable leaving her in their care. Also price was reasonable and 2-3k less than we were quoted when we took her to Blue Pearl/VSEC. Would highly recommend this practice....10/10.
Julie E Kimmel
Rau is great!
A while back my puppy was sick and another vet he was going to could not see him for A MONTH! It wasn't the first time they told me to just take him to VSEC which also couldn't even see him because they were at capacity and were only taking critical patients.
Even though my dog wasn't a patient at RAU yet, and they were swamped too, after hearing his symptoms and age they got him in within days and on the meds he needed.
Ever since then I have only continued to have positive experiences with Rau.
Its actually a little out of the way for me there are plenty of vets closer but I wouldn't trust my dog with anyone else!
Margie R
The staff is really friendly and the vet was thorough. She explained everything she was doing when examining my dog. I was really pleased with the care and treatment my dog received.
Melanie Belinsky
We absolutely love Rau. They are welcoming, caring and accommodating. From routine visits to sickness visits the whole staff is helpful and understanding. They take their time to explain everything as well. We wouldn't take our fur babies anywhere else!
Dolly Depaul
I’ve been with Rau and Dr. Kirchoffer since 2000. Dr.Kirchoffer is unmatched and so amazing! She is the best! My 3 Goldens are so lucky to have her for their Dr.
So professional and such a caring side that is just so rare.
I am so grateful to their entire staff for all they’ve done for me over the years.❤️
Candy Munkres
They have great covid safety protocols. You pull in to a numbered parking space and someone comes out to check you in.
They come out and take your baby pets in. They then correspond via your cell phone.
You even pay for the visit via your cell phone.
We took our baby kitty in and felt she was in good hands as we worked through diagnosing her tummy issue. And while the do not have ultrasound capabilities here, the referred us to a hospital who could.
Stephanie Mattiace
Was able to get an appointment to address my pet's problem the same day. Very understanding vet who listened to my concerns & addressed the problem. My pup is fine now: thanks Rau Animal Hospital!
Deenie Silow
I have been been at Rau for over 8 years and I'm very happy with and confident in the veterinary staff. The nurses are also terrific as are the members of the office staff.
Kymberly Witherspoon
I have used the services at Rau for years. The staff is so kind and caring. My last visit was a difficult one, yet the kindness and compassion I was shown made the transition a beautiful time.
Sandy Mottola
We went to Rau for our puppy's first vet visit. They were very friendly, very knowledgeable and very patient with all my new puppy mom questions. The process even with all the covid precautions was extremely easy and efficient. We were very pleased!
alisha day
Everyone there was so great. I called because my cat got bit on his neck and the lady got us in with the doctor the same day she asked me to send a picture of the wound they were fast and helpful and really went the extra mile
Thomas McDugall
Warm and welcoming experience. The staff was doctor were terrific. Everything ran like clockwork! Rau Animal Hospital is totally professional.
Mark Hubman
We first came to Rau Animal Hospital because they were the only vet in our area where we could get our cat, Cooper, seen on what turned out to be his last day with us. The staff was so kind and caring and took such good care of our little friend who was in so much pain by the time we made it to their office. When we finally felt able to open our hearts and home to another furry friend, there was no other choice in our minds who our veterinarian would be. Rau has a great, devoted, knowledgeable staff who go the extra mile to make sure you and your pets are well taken care of and satisfied with their services. They seem to genuinely care about and for each animal who walks (or crawls) through their door. We have now added a new puppy to our family and are very proud to call Rau Animal Hospital our veterinarian for all our furry friends.
Mzdoodles
I went to Rau to pick up my dog, Adrienne's, footprints from when she was euthanized last year. They were very nice and kind. They tried to save my baby, but her cancer was too far gone. They helped her go peacefully and really made the experience so much better for myself and my daughter. They liked my dog so much that several staff members were in tears right along with us. I worked at Rau many years ago and the care they give animals and their owners too, is unsurpassed.
M Butwin
After the death of our previous much-loved vet, we decided to stick with the new owner; however, little by little we found things that we were uncomfortable with. We were not permitted to be present when our lab was being examined, for one. It was our future daughter-in-law who recommended Rau. From the time we pulled up for our first appointment, everyone was warm and welcoming. The office itself is warm and welcoming and meticulously clean. Dr. Eisenstein took her time with Hooper and even sat on the floor with him - we could tell that our Hooper felt very comfortable with her. We are so happy that we have switched over - thank you all!
MD Higginson
The entire experience was the absolute best.. From my initial call to the moment I walked out the door. Terri got me in the next morning when everywhere else I called would have me wait 2 weeks, she called out of concern and got me in.. Dr Jill, my hero! Caring, knowledgeable and the best vet ever! I'm happy to travel to PA from MD for routine visits and would only use someone closer to home if my Baby Girl was in crisis.. Thank you all for the love Layla and I received. You guys are Rock Stars! Layla is doing Soo much better and she thanks you too much❣
Lindsey Lawless
Update: I was just here after not being a patient for a bit (driving from jersey is super far for stressy kitties) but my one boy wasn't acting right, and they got him in right away, thankfully it's something that wasnt serious. They're always caring and considerate, and I'll be back in a couple of weeks with his littermate for their regular appointment.
Sheila Morganstein
Always kind, professional, loving to all pets. Have been a client for over 40 years for Guinea pigs, cats, dogs.
Natalie DiDesidero
I went to Rau for the first time. I wanted to switch because my aunt went there with her dog and I felt like I needed to find a vet that was closer to home. I am really excited about the switch. My prior vet was good too, but the staff made myself and my dog (Nelly) both feel comfortable during our visit. Nelly wanted to look out the window and they told her she could sit on the bench to do so to keep her calm. They offered her a few treats throughout her visit and were really happy to accommodate her. One thing I liked is that they didn't try to upsell me on a bunch of shots and products. She got what she needed and we were on our way.
Julie Chenoweth
Rau has always taken great care of my dog. We recently had a visit for a paw injury and when the vet did her assement to listen to his heart she found a murmur. I was devastated, but she listened an additional 2 times just to be sure. He needs a cardiac workup which is fine because I want to make sure he is ok. They have veterinary cardiologist who comes a few times a month and I was able to get in sooner than I thought.
Chocolate Belly
Rau has been our vet for well over a decade. They are professional and friendly, and always listen to my concerns and questions. They always follow up a sick visit or procedure with a call from the nurse the next day to check in and address any issues. They are taking good precautions for Covid to protect themselves, the pets and their customers. The office is always clean and well kept.
Brenna O'Boyle
I've only had good experiences here! I have two cats that have been with the practice since 2015 and a new puppy. They allow my two cats to come in together which makes my life so much easier. Since my dog is still a puppy, I wanted to keep is appointments separate. As of May 2022, they are allowing owners to come in as long as they are masked!
Daniel Maneely
Great vet. Handled putting our dog down with grace and made a very difficult experience easier to deal with.
Kali Goding
This was my first vet visit with my first cat so I was a little nervous but the people were soooo kind. And they treated my cat like he was the most important ball of fluff in the world. They were so gentle and sweet with him. They also did a great job of talking me through all my options and not pushing expensive add-ons to me like people have said other vets do. I felt very confident as I was leaving that the health of my cat was in really, really good hands with them.
Karen Dinger
This was my 2nd visit and my first time I was able to accompany my Lab into the facility. Dr. Murphy was very thorough and explained exactly what was going on with my dog. She provided meds to help with the arthritis in her hips and knees and even recommended sticky paw pads as a way to give her the stability and confidence she needs to walk on hardwood floors without collapsing. They work great! We were taken into the facility immediately upon arrival and did not wait to be seen.
Stan K.
Unfortunately i had to euthanize my cat.
We were both laying on the floor in a back office with our meow meow so she felt comfortable. The doctor and the assistant came down on the floor with us to do their job. Im still mourning but grateful that our beloved went to sleep in peace with us being the last things she seen. Very appreciated.
Thanks
Avril Somerville
Professional and courteous staff. The people at Rau genuinely care about their customers and those who care for their customers. In addition to their veterinarian services, we also use Rau for boarding. I am always pleasantly surprised to pick up my doggie and find him not at all anxious.
Amy McCullough
Although I did not take my pets here, they were incredibly helpful. One of my cats was in a health crisis, and I called them right before they closed. The woman I spoke with was calm, but honest about me needing to take him somewhere quickly. She spent her time getting me phone numbers and locations to help my baby. I appreciate it endlessly.
Wonder Woman
I have been going to rau for years. My most recent pup had to be pit to sleep as he was in congestive heart failure. Rau was very caring. As they were with my prior dog who they took care of until he was 15. I definitely recommend them and will be going back when I decide to get a new dog.
Shari Polk
We moved to the area 4 years ago but had remained with our vet who is 45 minutes away. Last night we had an after hours emergency situation with our 13 year old dog. I drove straight to Rau which is less than 2 miles from my house and they were amazing. They helped my dog without any second thought. We will always recommend and will also be using them for our primary care. Thank you to the amazing team for all of your help!
Jennifer Krivinskas
These guys are the BEST vet! I have many clients who use them (I’m a pet sitter) and have taken a couple client dogs here while owners were away. They gave quick, attentive, and knowledgeable care. I took my own dog here for a broken nail when our vet was closed, and since he’s accident prone, we’ve been here a few more times since last minute. I decided to switch to them as my full time vet because they keep saving our butts in our time of need, and I can tell they really care about me and my pets. I know from clients they also have high tech care like laser surgery. Two thumbs up!
Troy Ho
We just moved to Jenkintown & we live right across the from an Animal Hospital but we go to Rau Animal Hospital because the customer service & atmosphere is like family. We have 2 big dogs and they are our babies. Rau totally understands that. Family is all that matters....
Megan “Sis” Mahaffey
Wonderful caring people work here, my daughter also works here and she Absolutely loves her job, the people and the many, many animals ❣️
David Werley
The Vets and Vet techs are great at Rau! They are always there when my pets need them! Wouldn't take my pets anywhere else! Thank you!
kkisawesome 101
I would 9:30am is a busy time, had an amazing experience and the staff was really nice, even though the people behind the desk got calls nonstop. I really appreciated the patience she had and how polite she was. I am bad with names so, sorry!
Becca Graner
When I mistakenly called this hospital thinking they were a 24 hour vet, they spent a great deal of time talking me through a health concern with my dog- even though we aren’t patients there, and despite it being 5 minutes before they closed. They provided me with excellent advice, as well as being extremely caring and thoughtful. We ended up taking to our dog to an emergency vet for treatment and she’s recovering well. Meanwhile, they called me the next day to check in. Incredibly kind and genuinely caring staff. If we ever need a new vet, this is the first place we would call.
Melanie Cohen
I've used Rau for many years and have consistently loved the staff and care my cats have received. This morning, September 7, 2021 I thank Dr Lindsay and Joyce for helping my cat Julius, I showed up early before hours started because Jules was sick, and his behavior told me he wasn't feeling well. Dr Lindsay was very reassuring that he would be OK, and Joyce was very empathetic and I am so thankful Jules was seen and treated with the utmost care and compassion. I depend on Rau for my cat's needs and the doctors, staff, and reception go miles and beyond to give their animal patients the care they need, and their compassion to their owners whom are emotional like myself, especially this morning. Thank you so much, I cannot express how much you mean to me!
Frank Incremona
I have been taking my cats, Tribble, and now Nica and Tigger to RAU Animal Hospital for over two years. My only regret is not going their sooner.
Dr. Kirchhoffer and her Associates have always shown me and my cats the greatest respect and professionalism. Whenever we walk through the door we are greeted and attended to in a quick and efficient manner.
And my cats always seem to come home with a new toy!
Mary Mertens
I always have a very positive experience when I visit Rau with my dog or one of my two cats.
Dr. Rozak has been just wonderful in caring for my 19 year old cat. She gives her full attention and the appointments never feel rushed. I really appreciate the time she takes and the calls she's made to explain his condition and treatment options in detail.
I know my pets are in good hands at Rau.
beth beverly
Sadly my only two experiences were a senior cat check up 6 months ago which went smoothly and easily, and when I had my very old buddy euthanized a couple weeks ago. They were BEYOND accommodating and I cannot sing the praises of their bedside manner enough. Saying goodbye to a furry pal is excruciating and I still miss him so much; they made his transition smooth and let me be in my grief as much as I needed. The people at Rau have hood hearts, of this I am sure.
mary mcknight-seltzer
Competent veterinarians and staffers. Have been going there for 11 years. Now that my dog is a senior, she has a few additional problems. Fortunately I can get an appointment quickly if necessary, or a phone call returned to me by a nurse.
Maria Fanelli
I can't say enough about Rau Animal Hospital. They are EXCELLENT in every way. I have 2 large active dogs and 5 rescued cats and had a previous menagerie as well... I am a frequent customer! They have gone above and beyond so many times and with a high degree of competence, professionalism and great customer service. They really care and are so good with my pets. They are my hero's. I feel so grateful for all of their staff. I completely trust them and feel they are like family in many ways.
Taichiatif
They are pet people, super polite and super professional, their system is impressive and they care about the health of your pet and you. The pet doctors are knowledgeable and thorough. I will go to them for any issues my rescue cats have. If you're looking for a great experience, I would highly recommend Rau Animal Hospital.
Kate OBrien
We’ve been with RAU for a little over a year now and the doctors’ are fantastic. Doctors’ Murphy and Berardino are extremely thorough in their explanations when running through their physical exams of our golden and very patient with questions we had (we tend to be nervous pet parents).
The only issues we’ve had is with calling medication in to change pharmacies and it still being called into the old pharmacy. Receptionists for awhile, every time we called, had a hard time finding us/our pet. It also seems when we call, they can come off a little harsh.
Overall, experience is wonderful. Thank you RAU.
Shawn James
The staff at Rau is awesome! From the front desk folks, to the techs and the doctors. I feel like they genuinely care about my cat and he doesn’t mind going there. They take the time to make sure that you understand the treatment and billing in advance. Their pandemic precautions are impressive.
Thomas DeLellis
Dr. Kirchhoffer is a Super Doctor in my opinion ,she saved my Enzo from a life of misery by prescribing the diet food he takes now ,Enzo is a healthy happy Cat thanks to Dr. Kirchhoffer and all the caring staff at Rau Animal Hospital ...
David Rivoire
Rau has assisted me with 5 generations of my dogs and their assistance has always been amazing. The staff and doctors are caring and have helped me through the highs and lows of animal care. Their hours are extremely convenient and when you have to make the tough decisions you are given the options and honest opinions, but are never pressured in a specific direction. I trust Rau with all of my pets and since I consider my pets as family members that's saying something.
Lauren Peyton
I can’t say enough good things about Rau Animal Hospital. They are quick to respond and make communicating so easy. The app is amazing, the staff are kind and very knowledgeable and most of all they really care about your pets. They took the time to get to know my dog on her first visit and make sure she was comfortable and calm. It can be stressful to take your pets to the vet but they are so good with making sure you and your pet have a great experience. Definitely recommend!
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I've been taking my pets to Rau for years, and everyone I have interacted with has been professional and helpful. The vets always listen and take questions and concerns seriously. Their current safety protocols for covid are sensible and smart. And they respond to emergency situations with kindness and care.
Tameka Williams
When I called them about my brother's cat, MJ they initially gave me a appt that was about 2 weeks away. After we spoke over the phone, she called me back that day and told me they had made room for her within the week and would I like to bring her in? Of course, we went and they were the most personable and caring staff. We got lost and were a little late, but they were waiting outside for us. They took the time to go over all procedures and recommendations, didn't charge me until I agreed and treated MJ with love and compassion and concern. I took my Gracie to another vet and though they were good, I will now be going to RAU for any follow-up with my baby. The office was clean, well-lit, happy personalities and just a good vibe from all staff members.
cozycottage
They were very compassionate when we had to put our two cats to sleep. We needed their help to get through this very sad and difficult time.
Horizon hh2676714142
Rau has been my vet for my dogs for many years. They are very considerate of all my dogs unique needs and personalities. Everyone from the front desk, to the vet techs, and vets are always friendly and pleasant.
Jacqueline Bialker
We have been going to Rau’s since moving to the area and are so grateful to have found it! Dr. Rosenblatt goes above and beyond to care for our cats, taking our questions, working through difficult diagnoses, and caring for our multi-cat household. The technicians take time to call back and check on our cats after sick visits. We have been here for everything from wellness checks to dental cleaning to identifying issues in need of surgery with a specialist and will continue for years to come!
Barbara Duguid
I cannot say enough wonderful things about Rau Animal Hospital. My dogs (and cat) are loved and spoiled by the whole staff, and especially by all the vets. We've seen all the docs and have not been disappointed yet. They are warm and caring and seek rapport with our pups as they treat them. The office and nursing staff are all exceptional - efficient, knowledgeable, kind, helpful, and fun. When we had to put a beloved pup to sleep 3 years ago, we were blessed by the compassion and help that surrounded us. I could go on and on and on. I love my friends at Rau and consider them allies in the task of loving our pets just like family.
Nancy Nguyen
This is a great place with the most caring and loving staff. They were always so helpful over the phone and in person. My dog's veterinarian Dr. Brianne O'Loughlin was extremely attentive and made sure we understand the instructions of caring for my dog for the past two months. Dr. Brianne O'Loughlin was very knowledgeable about my dog's existing condition in which she constructed a comprehensive treatment plan that was beneficial to my dog wellness and economical for me. Their hours are great and allow everyone to get into the office even with challenging schedules. Their prices are fair and reasonable. I feel especially assured that my dog has gotten the best care and treatment she could possibly have received. They helped me and my family through a difficult time when we had to put our dog down. They were really respectful and gave us time to process her death. I have nothing but praise for this veterinary hospital and the wonderful staff and Doctors. I highly recommend them!
Rebecca Pohl
My baby Moose is incredibly anxious and we have been struggling to find a vet to assist him since he is such a big dog. However, the tech Bailey was incredibly reassuring and took care of Moose regardless of his anxious personality. She had assured me we found a vet to commit to. Thank you for your dedication and general concern for our pets. She deserves all the credit in the world and I recommend her to handle for any pet coming into this facility.
Renee Brock
I have been taking my pets to Rau for well over twenty years. The facilities are clean, spacious and comfortable. I have always appreciated that there is a separate area for those bringing cats for veterinary care. Everyone I have encountered at Rau has been pleasant and helpful. Additionally we have always especially appreciated the great care, consideration and expertise of the medical director, Dr. Jane Kirchhoffer. I highly recommend her to everyone looking for a veterinarian.
Ruthie Starr
Best doctors ever. Always caring, responsive, able to answer all my questions. I recently moved away and am sad I have to find a new animal hospital for my dog. The Rau staff is great and I will miss them.
Maureen Malone
Rau is the best place to bring your animals for care. They are all kind, considerate and very caring people from the receptionist to all of the Dr.'s that have taken care of my kitty. They are following CDC guidelines in that they come out to your car to receive your pet wearing masks ( and ask that you do the same). I am grateful they re-opened and have made their services available again.
Brianne Fuller
We took our cat for her annual exam for the first time this week. We had a great experience! So happy to have found Rau Animal Hospital.
Christine Welsh
RAU has done so much to care for my Yorkie from having found last minute appointments to refunding our calls timely as needed for concerns! Our Yorkie Tristan is very happy with RAU!
Kyle Smith
Great cat 🐈 😻 visit! Quick and seamless! Great staff from front desk to veterinarian. Two thumbs up 👍🏾 👍🏾 …
Emma Irvin
My family and i recently moved to Abington from South Philadelphia and were very impressed with the quality of care and COVID protocols in place. They do seem to be a bit backed up with appointments, due to the health challenges at the moment but it's well worth the wait. Our cat normally hates the vets and gets very stressed but not with Rau Hospital, she was so relaxed! we'll definitely be making this our local vet, thank you!
Kristi Burleigh
Excellent service I got appointment for next day. The only downside was my cat and husband were in the exam room for 55 minutes. They only let 1 owner go back with their pets. Not a fan of that. Reasonable prices.
Lydia Purple
We love Rau! Doctors, nurses, staff are all amazing and kind! They never rush us and answer all our questions! Highly recommend!
Carly McDade
RAU has been our vet for about 8 years. The front desk admin kindness & care, the knowledge and connection among their techs and doctors has been the reason we stay with them. From well visits to surgeries. Very grateful!
Stephanie R.
I absolutely loved Rau Animal Hospital! They offered my kitty a pheromone scented blanket to help him relax, since he was so distressed. The vet, Michael Messina was very pleasant and so gentle with my cat. The staff was awesome, and the hours are so convenient! I will be returning with all of our pets.
Barbara S
We LOVE Rau, the Vets and the Staff. We won't trust our pets anywhere else. First class service always. They treat your pets like their own. Thank you. 5 ⭐️ ‘s every time
Billy
Just took my kitty there for the first time very very nice staff the place is very well run. They weren't overly pushy with vaccines which I really appreciated. They prescribed a powder to put on the cat's food to help him with his vomiting so far so good the cat actually likes it so it's easy to give it to him.
James Thomson
I always find that the staff at Rau Animal Hospital treat you and your pet sympathetically and professionally. They helped us completely resolve a problem with our cat not using her litter box - identifying a combination of health issues and behavior that were at the root of the issue. They do not over-prescribe and I have never been kept waiting more than a few minutes for an appointment. I would recommend Rau without hesitation to anyone.
Anna Quici
I was more than pleased with my experience at Rau. As a first time pet owner with a new puppy, I wanted the very best for my little guy - and Rau delivered!
From the moment I walked in, every employee treated me with professionalism and friendliness. When I say the doctor and all the other employees of Rau made me feel that my puppy was in safe hands and made me smile when I left, then you can believe they are the best.
I am truly grateful that my first experience was so fantastic. It will be a huge relief knowing that I won’t get that feeling of dread or anxiety in our subsequent visits. A big thank you to all of them!
Linda C.
I drive from trooper to go to rau. Always been my vet. Never found anyone in my area who compares. Dr. Kirchhoffer and staff are always caring and professional. Even my most terrified dogs have done well with her.
Donna O'Donnell
I was very pleased with my overall visit to RAU Animal Hospital. The entire staff were knowlegable, attentive and polite. I felt confident that my pet would be treated with the utmost care. Great experience!!
grace haymes
For 4 decades I’ve dealt with various veterinarians. Some great, some not so great. Every experience I’ve had at Rau with kitties and doggies for the past 15 years has been stellar. It’s obvious they really care about my pets and they’re all excellent clinicians as well. The best ever.
Mia Roberts
All of the staff are friendly & appear to like their jobs. The doctors & assistants treat my dog well & seem to care about him. They always thoroughly answer any questions or concerns I have & I do not ever feel that they are rushing. The day after my dog has been seen I receive a follow up call checking on him. I find this very helpful, as it reminds me to monitor the dog & gives me the opportunity to ask a question. I switched from another vet office because, I felt their service was great & very caring.
Sharifah G
I first came to Rau to care for my cat of many years, when I woke up and she was bleeding. She needed immediate help and other locations wouldn't see her as she hadn't been in care. Rau agreed to see her, she had cancer. I felt the staff were very caring and delivered passionate care for her through her end of life. Having a comfort room to grieve with your loved companion was an experience that I will treasure, along with her paw print. As a first time pet owner, I wasn't aware of the neccessity of regular visits for an indoor pet. Since then we have adopted 2 lovely girls. Both cats are seen and treated with the same compassionate care. Rau's staff are the best.
Timothy King
We've had a mixed experience with Rau. I generally believe that the staff and doctors are genuinely devoted to their patients and customers and they have their best interests in mind. But some of the doctors seem to engage in quite a bit of cross-selling of services and products that they offer/carry in their office. We've also experienced lengthy wait times for scheduled appointments, usually with no explanation or apology for the inconvenience. I also have done some informal comparisons with friends and colleagues and Rau appears to be markedly more expensive than other alternatives. That said, their care is consistently effective and they have an extensive schedule -- we rarely wait more than a day for an appointment. We'll keep bringing our current dogs to them given our history with them, but if we were to adopt another animal, I'd be inclined to start him with a different practice.
Shelly Wolf
We have been going to Rau with all our pets ( 4 dogs and two cats ) over a period of 40 years. They have wonderful caring Vets. The only negative thing I would say is they’re high priced.
Jean K
The empathy, caring, and patience with which animals and humans alike are treated is remarkable. When making the difficult decision to euthanize my failing cats, the staff care extended to myself as well. I was reassured to enter the Comfort Room when the time came; spending those last moments with my cat in a homelike surrounding instead of a sterile exam room and with staff who cared about me as well as my cat meant so much.
Debra Domsky
I have owned pets my entire life and unfortunately have had to make decisions for my fur babies that have been difficult.. but Dr. Kirchoffer is the best vet and makes taking care of your pets easy! She is an absolute pro! This office is clean, professional and will help you always. If you need a vet go to Rau animal hospital!!! Love them.
C Lee
Love this place! We rescued a little kitten a few months back, and so my husband and I are first time cat owners. Rau Animal Hospital did a great job taking care of little Bruce, making him feel comfortable, and educating us on how to take care of him at home. I am very grateful to have found out about this place!
Lauren Steltzer
After disappointing experiences with many closer vets, I drive 40 minutes each way to take our pets to Rau. The office is welcoming and well-run, the doctors and friendly and knowledgeable. And they've never pushed us into any treatment, always provided options. When it became apparent that our last cat was finally losing his battle with cancer, we took him in to be put down and were greatly relieved to find they have a whole room for that; you can sit with your pet, on a sofa, and take as long as you need.
Mathew Miehling
We had our first visit today for Evee and it was absolutely fantastic. All of the staff were amazing, friendly, knowledgeable.
Everyone really helped to make Evee's first time at the vet as go as smoothly as possible. We have found our vet for sure.
Katie
This office went out of the way to fit my dog into their schedule even though he was a new patient. They gave him quality care, listened to us, asked questions, and in general seemed very thorough. They have excellent COVID practices so I felt safe. The staff were all kind and helpful. All around a great experience.
A Coronado
This is only my second visit to Rau, and my first with my large American Staffordshire. Dr Murphy and assisting nurse know the breed and just gave him lots of positive praise. I appreciate this as the last vet I went to, I could tell she was not a fan of the breed.
The service, diagnosis, and fees all work out to very manageable. You get a lot of value here at Rau and the nicest people. So a huge thumbs up for me.
Jessie Diane Wyatt
So far our experience has been excellent with Rau. Our wait times for our appt have been very minimal and Dr Rosenblatt has been kind and helpful. She is very gentle with our dog who is quite nervous at the Vet. We've only done routine care so far but will be having our dog's teeth cleaned shortly. I will post another review after that experience.
Jacki Rydzefski
It was my first visit and despite the lack of in person interaction with COVID restrictions everything was excellent. The nurse / tech who greeted me to get my dog was very reassuring , kind and supportive of my concerns. Dr Kotloff called after my dogs exam and took adequate time to explain her findings , ask me further questions and thoroughly answered mine .
Fred Oster
Our first encounter with Rau tells the whole story. Our older cat George was in the early stages of kidney failure. One morning we found that one of his back legs was completely lame. We called our "regular vet" and they said 'sorry, can't see him, good luck.' Called Rau, where we had never been before, and they said to bring him right over. I went to the "regular vet" to pick up his records. They had no patients waiting, and the staff seemed to be twiddling their thumbs. We arrived at Rau and they clearly hustled to fit George in between regular appointments, given his condition. They got George sorted out that day and helped us with his care until his last happy day. Rau has been our regular vet ever since and our cats have received wonderful care there. Their facility is terrific and the care they give our pets is really thoughtful. I especially love their attention to pain management, which some vets don't worry about. They also stay on top of new research. Tell them we sent you! Fred Oster & Catherine Jacobs
Marion Tuck
For over thirty years my cats and five Golden Retrievers have been Rau patients. I have the utmost confidence in the care they receive there. The vet and office staff is caring, compassionate, competent, sensitive to costs,and responsive to requests. I have a highly rated animal hospital two blocks from my home and pass another one on the way to Rau's. I wouldn't dream of going anywhere but there.
Top shelf pet care!!
Jennifer Zabierek
Rau is the gold standard in animal healthcare. The current pandemic is no exception. I brought my Glen of Imaal terrier in for her annual vaccinations and routine testing. They called the week prior to confirm the upcoming vaccinations and the cost for each. We discussed any outstanding issues over the phone. I brought her in for her scheduled appointment. I called from the parking lot upon arrival and someone came to my car to get her. She was inside for 10 minutes and went through a weight and stool test and received her vaccines. They brought her back to my car and then called me in the parking lot for payment. They emailed me a receipt and a report on her appointment.
I couldn’t be more pleased about their continuing care and their level of care for my best girl.
Agnes Masny
Rau Hospital is highly professional facility know for its comprehensive and quality care. I have been receiving care for my cat for almost 20 years. The appointment times are so punctual. Only once did I have to wait and staff explained why and kept me appraised of the wait time. All the staff are so kind to me and my pet. I would highly recommend Rau Animal Hospital.
Mike Paretchan
I always have a positive experience when I take my dog there. The nurses and Dr.s are very professional and give your pet the best care possible. I have been going there for almost 8 years.
Colleen DP
Full service vet office. A little more expensive, but you don't have to deal with trying to find someplace to have a bunch of tests done. Dr. Messina is awesome! My cat Bella is very difficult, but he is great with her; very patient and kind. I highly recommend them.
Kelly Warner
I took my cat there for the 1st time yesterday and the doctor, nurses, techs. and front desk staff were all so very kind, caring, helpful, compassionate, and amazing! I've definitely found my permanent vet family! Even the other clients were friendly and kind. Great place-highly recommend.
Dan Osipov
We had an excellent experience at Rau Animal Hospital. Our puppy was treated with extreme professional care. The staff was friendly and ready to take action the moment we got there. I am super happy for such Hospital. We will be going there from now on.
Thanks again!
Gabriela Frank
Arguably one of the best vets in the area. They always make me feel VIP, even in the middle of this pandemic. Every vet I talk to is always very informative, kind, and realistic. Couldn't ask for a better crew for my pups!
Megan Kelly
There are ups and downs.
The good:
Generally there are good vets, some I felt more listened more than others but certainly all wanted to help, but there is often not a whole lot of communication between them.
They also are usually pretty good about getting appointments quickly when needed.
The not so good:
They tend to be pricey.
We're now on our fourth time on hold trying to have our dogs' records sent to our new vet (we've moved to a different state). After over a week of trying he's ran out of his prescription we were attempting to refill. Each time we've called we've been told a new reason as to why it wasn't done (someone else's fault or breakdown in communication), each time it'll happen that day, next morning, we never hear again, it never happens. I guess once you leave them they really don't care.
Judith Frank
We have had excellent care for our foundling kitten ( 2 1/2 weeks old at the time) and now he has been declared a senior cat at 12 years!
Yay for Rau! He looks forward to the next half of his life under the monitoring of the excellent care given by great people.
Rocky Owens
Rau always takes great care of my Dutch and that’s the most important thing to me!
Bill Leopold
I have taken our dogs to Rau Animal Hospital for over 20 years. They are the top vets around. Our dog, Gracie prefers to see Dr. Bishop, however, all of the other vets and staff are wonderful. They truly care about your pets and do not rush you through.
Chas B
The visit went very well given the COVID-19 circumstances. The veterinary technician (I am sorry I did not ask for her name.) who met us at our car to take our pet in for the appointment and brought our pet back out was excellent. She was very thorough and explained everything re: our pet’s medication and care. All in all, and excellent visit. Thank you.
Kathy Clark
Dr. Jill Rosenblatt and Rau Animal Hospital have taken wonderful care of my greyhounds. The hospital is spotless and with the friendliness and professionalism of the entire staff you know your animal will be given the best care possible. They also follow up with a prompt phone call to make sure your animal is doing well and not having any problems. I can't say enough good things about my experiences at Rau.
Ashley Sibley
Rau has been my family's go-to for Veterinary Care since my Dad was a child. The care and attention provided to our pets has always been exceptional! I myself take my 14 year old cat to Rau. She requires sedation at every visit and the staff are just wonderful with her, despite her difficult nature. The staff are wonderful when it comes to answering questions and ensuring you understand what is happening with your pets' health. I love their new reminder system (a post card, and e-mail if you are registered). The post-card outlines exactly what your pet needs at their next appointment. I find the prices to be on par with the care we receive. I am quite lucky to have "inherited" this wonderful practice for my pet.
Danielle Marino
Great vet - highly recommend to anyone. I always appreciate the communication and transparency around treatment. Been taking my cat for 3 years since he was just a kitten.
Amanda Ogg
Both of my dogs recently had appointments here, and their “wait in the car” model was efficient and timely. The vet called to explain procedures and offer suggestions. Overall good experience from scheduling to appointment to invoicing.
Marilyn Cohen
Our "special needs" senior dog received extraordinary care from all the vets, acupuncturist, technicians, front office staff and the groomer at Rau!!! She often needed to be seen on an emergency basis and long into the night. Regardless of which personnel were on duty, everyone was always exceptionally friendly, caring and sensitive to our needs - even when it meant staying after normal hours. And when her days were drawing to an end, they treated her as if she was their own. I can't say enough about how appreciative we are for the excellent skills and compassion of all at Rau!
Brenda Bates
Great staff and thorough examination by Dr Murphy. They always take good care of my pets.
Sarah
Dr. Berardino is amazing with my 2 bully mixes. My big guy gets super anxious with needles and she is so calm and patient with him. I know she truly cares about my dogs and she puts me ease, also. I have seen a few doctors in a pinch throughout the practice and all have been great!
Dan Shaller
This is a long time established veterinary practice. They can do everything from trimming the nails of a dog to dental work and limited surgery. The office staff are always amiable as are the techs, nurses and doctors. They can do x-rays there however, they cannot do ultrasound. They are a little bit pricey for the service but do give you a one-two-one time with the veterinarian.
They do have various open hours lasting into the evening, which is good for those of us who work. As well as Saturday morning hours.
I feel that the staff are knowledgeable, friendly and compassionate especially when you're dealing with the possibility of euthanizing your pet. When it comes to matters like that they do go the extra mile to help the pets family grieve privately with a entrance and space specifically designed for that purpose.
Julie Mills
I've used Rau Animal Hospital for 8 years for both my dog and my cat and am very pleased with the service. They do everything in-house (including dental work, surgeries, routine exams, and grooming) and I've taken full advantage of this perk. The staff is generally very nice and helpful and Dr. Kirchhoffer is hands-down THE BEST vet I've EVER used. (Be aware of some of the doctors who try to scare you into expensive tests.) Esther is a superb groomer! The vet techs are competent (even with a berserk cat) and nice.
Overall, I'm very pleased with the service I receive at Rau and will continue to use them for the life of each of my pets!
Nancy Rosenstein
We have 3 cats and have seen 2 different doctors for the past few years. Both doctors were wonderful. Answered all our questions and took good care of our cats. The nurses have been very friendly as well. We even had a cat pass at the Animal Hospital. They did tremendous work trying to help him and in the end when it didn't work out they were caring and very comforting.
Janice Smith
Good Morning..... I have been with Rau Animal hospital for over thirty years. In itself, I believe that is testimony to how I feel about the care my pets have received. I do not live in the area and travel about 25 minutes one way. Most recently, Dr. Jane has cared for my pet and honestly, I can not say enough wonderful things about her. She takes the time to listen, her kindness and patience show how much she cares for the pets in her care. Kudos to Rau.
Phyllis Borin
I have been taking my animals to Rau for over 25 years. I can't imagine going anywhere else. From the great reception staff to all the doctors, I trust that my "babies" will get the best care possible. I feel safe and secure in the decisions that are made for their well being and I couldn't be happier. Their services are comprehensive: preventative care, pain management, dentistry, fitness. rehabilitation and grooming just to name a few are what makes Rau truly a complete care facility. I would and do recommend Rau to everyone!
Kimberly Starrett
I've been taking my pets, both cats and dogs, to Rau for years and have been very happy with the care they received. Everything from first time visits to end-of-life is handled with sensitivity and professionalism. The staff is friendly and helpful and Dr. Rosenblatt is the best! The hours are convenient and you can almost always get an appointment quickly. The prices are not cheap, vut what vet is, and the care is top-notch.
Kristie Mabin
As a new puppy owner, Rau's team has been phenomenal at caring for our new puppy. They answered all our questions and helped with all the trials of new dog ownership these past few months. They are wonderful with keeping us on track for all the vaccines and visit requirements as well as providing suggestions for her care without making us feel pushed into anything. I would highly recommend Rau to all my friends and family!
Connie Dillinger
My family has used Rau as our primary vet for over 25+ years. Everyone loves animals and it shows in how they treat you and your critters. They are exceptionally kind when faced with emergencies or end of life decisions. Noone wants to think about losing a pet but having a quiet room and not exam room, helps a lot when saying goodbye.
Rebecca Johnson
As a little girl we brought our animals to Rau, and over twenty years later, I bring my own dogs there too! The reception, technicians, and doctors always treat me like family, and my dogs receive exceptional care regardless of the situation. They are reasonably priced, and will see my dogs on the same day if any problems do arise. They are the ultimate package and I would never trust anyone else with the lives of my pets.
Pete Malone
This was our first time to visit Rau Animal Hospital. Everyone was very friendly and they took great care of our cats showing them lots of love and tenderness during the visit. Everyone was happy to talk with us about all the options for our cats and I felt as though everyone was happy to spend all the time with us that we needed.
Sean Philippart
Emily was great. She treated my dog angel like her own. He information was clear to understand and she gave some really good recommendations for my concern with Angels limp! Prices were reasonable. Thanks again!
Gail Morrison-Hall
Going to a new veterinary office had me nervous, despite good reviews and recommendations.A new vet after 20 years, oh my! The reviews and recommendations were all true. What a nice and very professional practice. Dr. Murphy and the other members of the staff were pleasant, knowledgeable competent and professional. My anxieties were allayed!
Rick Oertel
The people working there were comforting when we need help with our pet.
Dawn Giuffrida (DawnGGiu)
Great Place and Staff. I have had multiple things with multiple animals from surgeries to end of life and they are just an excellent place to bring your furry kids for care.
Sarah Baker
I have used Rau to care for all my pert for as long as I have been an adult. I cannot imagine any other practice caring for my fur babies. Rau's staff is friendly and warm and helpful and the vets are the BEST. They have even taken the time to explain things to my children in words they understand when one of our dogs was very sick and allowed them to ask all the questions they needed to feel comfortable.
Dr. Allen Conrad
Very helpful, been taking my dogs there for years. Staff very helpful. They also have a wellness side clinic where you can stop in for vaccinations and pick up any supplies that you may need for your pet. You park in the lot and call them when you are there. Open Saturday and Sunday as well which is convenient
Deborah Richman
They saved my piranha (cat) when she ate a Rimadyl. I've been going here for years and really love them.
Patty Perucki
I just moved to Glenside from NJ just about 2 months ago. I had to find a vet for my cat , my niece she recommended Rau Animal Hospital I'm happy that i took her advise. Everyone there is caring, patient, they were clear on my Patches procedure. I would recommend Rau Animal Hospital.
Sally Cojocariu
Brought Ziggy in for blood in his stools and as always we were taken care of immediately. The doctor and nurse were wonderful and very caring.
Unfortunately in the past 4yrs we had to put down 2 dogs due to age and body just shutting down. I never saw such caring and wonderful doctors and nurses. Making sure all your needs were met. Only place I will bring my pets.
d parra
I initially brought my dog to Rau because they offer water therapy. The staff is very friendly and great with my dog(s)! We have been going to Rau for several years. Dr. Bishop has been so wonderful with us, and always gentle and compassionate with my dogs.
Will Recchione
Dr. Beradino is the best vet ever. She takes the time to listen to you and to look at your pet and evaluate your pet and tell you the best course of action or the best treatment she is really a great doctor
Donna Nixon
Rau always takes excellent care of our cat -who at the moment is almost 19 with medical issues and they are very gentle with him so he doesn't stress out
Heather Nagle
As Rau solicited via email that we give them a review, here it is;
We have taken our 15 year old Border Collie nearly all of life to Rau and now our 2 cats as needed..
They are very good and caring. They offer top quality care and the best in up-to-date Technology and equiptment.
However they are very expensive.
As we have found a much less expensive, but much less convenient vet at third and poplar in the city we have not been going to Rau.
Our dog needed a growth removed Rau quoted between $800 to $1200 plus, we had it done for $480 and had an excellent experience.
For an emergency we would certainly go to Rau, but for routine care and simple problems I can not justify the cost.
Deb Dephillipo
I met Dr. Murphy when she was at Aston Vet Hospital. She took such good care of my dog, Jazzy & was a fierce advocate for her breed (Pitbull). Since she left Aston I took Jazzy to see her at Rau & she continues to be incredibly caring & so thorough with explaining what is going on. Jazzy will be 15 in October & I believe it's due to the wonderful care she received from Dr. Murphy when she went through numerous conditions. I only wish Rau wasn't so far so we could continue to have her as Jazzy's primary care vet. We miss you!!
Laura M
I appreciate the consistently caring and gentle approach I’ve seen Rau’s vets have with my animals. They have great hours and I’ve found all of their staff to be caring and patient.
It was difficult finding a new vet after a very bad experience with our prior vet. We learned about AAHA accreditation and searched exclusively for vets with that accreditation to ensure that what happened at our prior vet’s would never happen again. That’s how we found Rau. Knowing that Rau performs up to AAHA accreditation standards allows me peace of mind, and my experiences with Rau’s vets has only increased that peace of mind.
Especially when our most senior cat had sudden and untreatable problems last December, our usual vet was not working that day but I could not have asked for more compassion, professionalism, and well-communicated information than the vets who did tend to our cat that day. I had not known prior that Rau has a bereavement room, but I learned firsthand that day and it was so very helpful to have the time in that special space to spend our last hours with our cat.
I am grateful to be within driving distance of Rau, and will continue to take my animals there as long as they continue doing what they do as mentioned above.
Julie Perri
I'm very happy that I've switched to Rau. Both offices are terrific, and they have been very accommodating. I'm happy with the care all 3 of my dogs have received, and how quickly and easily I'm able to get an appointment when needed. Highly recommended!
Howard Wishnoff
Wonderful and compassionate staff. Wouldn't go anywhere else.
Dao La
I've taken my cat here for her daily check ups and any other concerns. The building is very nice and inviting and the staff are all very pleasant. My cat can be a little nippy when she's handled by strangers but the doctors always know how to handle her and very surprisingly she is calm around them. Anybody's pet is in very good hands here.
Kelliann Moran
We have been taking our dogs to Rau Animal Hospital for about 25 years. We have always found the staff at Rau to be knowledgeable, kind, caring, and compassionate. We wouldn't take our dogs anywhere else. We would highly recommend Rau to anyone who would be seeking great veterinary care.
Sandy Cini
Have been going to Rau for years and my pets and I have always felt cared about. Dr. Kirchhoffer has always been honest, supportive and respectful. Would not want to go elsewhere.
Karen C
I've been going to Rau forever. I wouldnt trust any other veterinarians! Dr. Jane Kirkoffer, Dr. Emily Rozak, Jodi and Jasmine are the absolute BEST! You can tell Jasmine truly knows what shes doing with large breed/bully breed dogs, she is super compassionate and caring. All 4 of them go above and beyond!
George Fida
Dr. Jill was great! Very professional and compassionate. Colbie loved her. The entire staff was very friendly and helpful, especially the vet technician. Sorry, but I didn't get her name. Also appreciated the follow up email. Great experience! You guys are the best!
VonnieB4
It was my pleasure to have worked at your facility and is still my pleasure to now be a caregiver and pet owner to my feline baby! Dr. Berardino is great at her job! She showed empathy and concern when I had to put my old girl down in February & we have our new baby under her care also!! I love her but all the staff is wonderfully thorough.
Joanne Ward
I have been with Rau Animal Hospital since 1985, when I got my first dog.
Since then all of my dogs and cats have been cared for at Rau. I have seen staff come and go over the years, but I have never been disappointed with anyone caring for my pets. They are very picky about who they hire and train and it shows in how they show genuine care and concern for my pets.
I have had good news and bad news shared with me there, always with kindness and compassion. Recently when I had to say goodbye to my 12 y/o springer spaniel, my baby, Ginger, Dr. Bernardino sat with us and cried with us...cried with us...and I am certain that would have been the same with any of the docs there. There aren't enough ways to say...they are the best! They give compassionate care with excellence!
Chefdave123
Really glad in person is back. I know my one dog was traumatized going in alone when she was sick a few months ago. She never tried to climb out the window of the room before while I was with her sooooo.... must have been rough alone. :(
Excellent staff.
Gail D'Arcangelo
I have taken my dogs and cats to Rau for many years. They have always been very gentle and supportive with me in taking care of my pets. My dog has allergies and the doctors at Rau have worked with me to give him the best meds and care especially when his condition flares up. I recommend Rau to all my friends.
MaryAnne Verfaillie
This was my first time there. I was not happy with my previous vet office. Everyone at Rau was friendly and welcoming and even the reception area came out to greet my dog. Everyone was smiling and happy to be there. I appreciate the care that was given as well. I will definitely keep going to this vet and will recommend anyone as well.
Suzin Weber
Everyone on the staff is very courteous and professional. My cats were all very relaxed during their appointments. Three of them even purred.
JenFrenChaCha
Have been taking my two old cats there for three years, and feel Rau is a very knowledgeable and caring vet practice. And they were not greedy for business, i.e., they actually postponed an expensive procedure that was about to occur to prevent unneeded cost and risk to my cat, and even agreed to work out a billing arrangement for the procedure if it turned out to be necessary.
Anne Katz
I use Rau Animal Hospital at their Willow Grove location. My dog has always been taken care of by all the doctors and staff. They have kept him healthy and happy. I don't have to remember appts. as they always send me a reminder that he is due. I can't imagine using another veterinary service. They are the best. I highly recommend them.
Ellen Parkinson
I have been bringing my pets to Rau since the 60's and would go nowhere else.My pets have always had the best care possible by all their veterinarian's and staff.
For me it's always been dogs but I've seen plenty of cat people too.
You can't go wrong bringing your pet to this practice.
E Harris
I had an emergency with some homeless kittens who appeared to be very sick. Rau was awfully nice over the phone, made time to see them that day. They were one of four veterinary practices I called and were the most professional and helpful over the phone. In person the care confirmed that impression.
R. DeLuca
I'm very pleased with the service and level of care given to my cat, and everyone I dealt with was very kind, caring and willing to answer our questions. I also appreciate the time the dental technician (Vicky) took for a follow-up consultation and recommendations for alternative treatment options before recommending additional dental surgery.
The item that keeps me from giving 5 stars is that my insurance form appears to not have been submitted as promised. This is the second time this has happened, but only the first time at the main location. I will be submitting it myself.
Laraine Gilroy
My experience with the Rau Clinic has been the best ever!!!! Not only are the doctors great but the entire staff is wonderful which makes your visit that much better. They actually have a special area for your cat while waiting for doctor and u can watch a funny animal film while waiting which made my granddaughters very happy! I'm so very pleased with the Rau Clinic and you will be too!!!!!
Romona Johnson
Friendly, helpful and caring staff.
Clean, bright and fresh environment.
Separate waiting areas and patient rooms specifically for cats.
Doctors and nurses are professional and kind.
Staff takes special care with pets and owners when difficult decisions must be made.
I definaetly recommend Rau Animal Hospital for you pet care needs!
Catherine Callan
We are so grateful that we found Rau Animal Hospital shortly after we moved to Elkins Park from upstate New York with our (then) two Great Pyr rescues & our senior cat. The staff at Rau helped us make the very difficult decision to put one of our dogs down shortly after the move with compassion and guidance. Our surviving dog continues to get wonderful care from her vet and our senior kitty is perfectly happy to be boarded for a few days in the hospital when we go back to New York. Thank you all - we could not have asked for better care for our furry family members.
Maryann Devlin
I have brought all my cats to Rau throughout the years. The entire staff is always courteous. Their compassion when dealing with the loss of a pet is praiseworthy.
I also love the ability to make appointments on line.
Bob Allmond
We have been using Rau for 12 years. We started with puppy training and have continued to take our lab for all of her vet needs. They have always been very professional, loving and caring. We couldn't be happier with their service.
Hallie Gruver
I brought my cat in without an appointment for an emergency. He wasn't even a patient. The staff was very helpful. He was taken right away and the dr took very good care of him. I was very upset, but felt much better when I left knowing he was in good hands.
Shirley Jefferson
I have taken both of my cats here they are very caring .....thank you from Willow and Rosy😻😻 …
Frances Barnett
I have been a client at Rau for over 40 years. They have looked after all my dogs in sickness and health. I have seen several of their beloved doctors retire and now the younger ones are kind and caring just like the others.
They will continue to be my pets vet as long as I have one.
Kelly Kolb
Our anxious cat has been way more comfortable here than the two other vet offices we've been to. The staff have been great with him and the separate cat corner in the waiting area away from the dogs, and stocked with Feliway-scented blankets helps so much.
celeste compton
I’ve been to several vets over the past 20 years and Rau is by far the best. Everyone who works there is kind and compassionate. They truly love their jobs and go out of there way to accommodate your needs.
D Kane
Plus 30 years Rau has been my family's veterinary practice. Our beloved pets, both canine and feline received the best of care, as we did. Currently, my rescued feline is enjoying good health. If ever a need arises, I know she would be in very capable hands.
Meg Neitz
Our dogs had a disastrous fight on Christmas day. We were able to get in the next day even though we normally go to the Willow Grove office. The Doctor was so kind and she stayed extra late to operate on our little Dora. The surgery was well done and she healed perfectly. Thank you for your kindness and excellent work during a very difficult week for us.
Jac L
Love the practice. We were so sorry to see Dr. O’Laughlin go but Dr. Rosenblatt is now our go-to. She has made great recommendations for conservative treatment and we have gradually moved up the recommendations as needed. We have 6 cats and are here a lot, between well visits and issues. I wish they offered home visits! That’s really the only thing missing. I’d highly recommend the practice!
Debbie O
Great Vet. We have an English Bulldog and they are great with bulldogs. My boxers love them too. Highly recommend. Staff is very caring and love the animals that come to see them.
Patti Kestel
Everyone is always so nice and accommodating @ Rau. Can always get appointments at my convenience. Staff is very caring to the animals! Doctors and staff are very responsive to phone calls and questions. Have been to other vets over the years and since coming to Rau,wouldn't go anywhere else again!
Cathy Boland
I've been reading all of these testimonials and find that I share the opinion of all of these families who find the care at Rau to be Fantastic!
Dr. Jill Rosenblatt has been taking care of our PBGV, Otter, since he was around two. As a senior dog he continues to be treated with exceptional care and respect for his age. I would recommend the practice and especially, Dr. Jill to anyone looking for the BEST care.
Denise Werley
We could always count on Rau to take wonderful care of both of our dogs. They were always compassionate and our dogs always felt comfortable going to the vet. We recently had to put our 2nd dog, Nena, to sleep, and as with her everyday care, they were truly compassionate to the pain we were going through and took care of Nena as if she was their dog. We are very grateful and when we do get another dog will be bring him/her to Rau.
Mark Rohland
I was very, very pleased with how my cat's recent dental operation was handled. A heart murmur was discovered and four teeth had to be removed, making the operation extremely delicate and difficult I'm sure. Doctor Rosenblatt succeeded in extracting all the teeth safely and communicated with me clearly along the the way. Spooky recovered nicely and was himself within a few hours. I am so grateful for the excellent care provided by Doctor Rosenblatt in this operation (and in previous examinations of my dear pet), and grateful for the excellent care also provided by the nurses and other staff to make this procedure go so well at a busy time for you and under the difficult circumstances mentioned. Thank you!!!
Annemarie Zaitz
My dog ate some potentially toxic raisin bread one Saturday morning. I called the office and was encouraged to bring her in right away. They evaluated her immediately and administered the appropriate treatment. While I was there they even refilled some of her maintenance medications. Great customer service!
Tami Trapp
I feel confident & good about taking my cats to Rau. Dr Bishop is compassionate, patient, and an overall wonderful veterinarian. Supportive staff. Great place.
Thomas Colussi
New to Rau, we were referred to them by a vet in our area who was closing before I could get there. It was to have my cat cremated after a screw up at my long time vet. Rau had us come to a seperate entrance where everything was done quietly and respectfully. I since have had my other cat there for a rabies shot and wellness check, again satisfactorily. We got a rescue cat and Rau has coached us thru the introduction phase. Their advise seems to be working but it is a slow process.
Four stars now because we have limited experience but the experience has been really good.
Casey Strunk
Rau Animal Hospital is very professional, timely with their appointments, knowledgeable, and attentive. They also make multiple follow up calls to check in on when your pet is not feeling well. They obviously care about their patients.
RICHARD E. Milner
We have been taking our cats & dogs to Rau for over 15 years. The clinic hours are convenient for working people, the office and vet staff are always friendly and helpful and there is a rotating staff of veterinarians who all treat your pets as if they were their own.
Felicia Maisey
We could not have asked for more thorough care for Seamus and Beans. Easy access from parking lot to front door was a bonus and even though I was worried about road traffic, it was no problem. Being able to take both dogs together was great and we felt like all of our concerns were met with kindness and expertise. Leaving through the lobby filled with so many incoming pets was a little scary, but not unexpected. We will be coming back from now on. We learned some things during the visit and the services offered make this a one stop vet service all around. Thank you!
VICTORIA BENSON
When I had a problem with my Sheltie I had called Rau and their schedule was booked but they got me later that night and thank God they did because she was very ill they wind up finding she had pancreatic. The long and short of it about a month later she grew a tumor so we had to put her to rest
Rau Animal has been their for my family whenever I needed anything the staff are so wonderful and kind the doctors are amazing dealing with some of the animals coming through Rau's doors
I can say that because I have a cat that doesn't like the vet and I have to give him meds ever time I bring for his annual shots
And I have to give the Doc and Nurse a lot of credit for trying to handle my cat while he his medicated so they can exam him all this while he is hssing & growing at them
God Bless the staff for handling this animals with such love and tender care
you all are saints
This animals are not just pets they are our family
We love them just as much as we love each other
Marli Eames-Rock
I've been taking my Cavalier to RAU since June 2016 and have seen 3 different veterinarians. They have not agreed with each other in the diagnosis of the cause of his recurring ear infections, and suggested varying treatments, medications and diet changes. The staff at the Willow Grove office has been more helpful and the technicians more gentle and understanding than the staff in Jenkintown. My experience there was probably due to it being a Saturday morning and too busy for them to take care, although I had made the appointment 2 days prior. My dog is cooperative and good natured. They were rushed and abrupt and caused my dog unnecessary pain. I will probably not return to the Jenkintown office, although it is closer to my home.
Denny Hasiuk
I brought my dog on a Sunday because he hurt his paw and I thought he was in pain. They took me right away and examined him and x-rayed his paw. I have been going to Rau for years but never went to the one in Glenside. As always, we received the same loving, kind, and expert care we always get at our visits at Rau. We would never go anywhere else.
Lisa M.
Update to my last review:
Lisa Mengucci
· 3 seconds ago
I will take my cats to no other animal hospital. The care my cat received here is hands above all others. I had to make the painful decision to say good-bye to my beloved cat today. Dr. Maryanne Miko Flasik and the vet assistant, whose name I did not get, made this unpleasant experience as pleasant as it could have been. They had me park around back and come into their "comfort room" for this process. It's a cozy, homey and quiet living room type room. They gave us the time to spend with Percy and explained what would occur. Both were so gentle and genuinely compassionate and caring. The last experience with euthanasia was not with them, but with another animal hospital. It wasn't so pleasant. I can't say enough about them. They truly do care.
12/17 I had taken my senior cat to Dr. Murphy at the Glenside location. The vet tech and Dr. Murphy showed genuine compassion and concern. Unlike Mt. Airy Animal Hospital in Mt. Airy where I had taken Percy and my other cats before. They have a sectioned off waiting are for people with felines and extended hours with online capability to request appointments and prescription refills. They are also a cat certified animal hospital! Most importantly, the care Percy received was top notch not to mention Dr. Murphy's follow-up. They are my new vet!
Alicia Davis
I love Rau Animal Hospital. Everyone there is kind and caring. The waiting room is welcoming (and cats have their own waiting area!). The vets give the best care and always follow up if necessary.
AJ Lauro
Good staff. Great doctor. I recommend
Michele Anglisano
Excellent customer service, bedside manner and clinical care of our pets (2 dogs, 1 cat). Been a client since 2010 and have recently relocated but still travel 50 minutes to Rau for the best service and care. Trustworthy and genuine !
Sharon Ciampa
I live in Ardsley, PA and have been using Rau Animal Hospital for my pets' needs for the last 32 years. The nurses, vets and staff have always impressed me with their warmth, care and respect for me and my pets, as well as their expert care. If I were to move from this area, I would still travel back to Rau with my pets.
M. Allen Applebaum
We have received excellent care for all of our pets. My children that have over into the city bring their dogs and cats to Rau.
My dogs have had the best care possible over the last 28 years from the docs at Rau
karinablacktie
When my dog, Robb, ate a pound of raisins I called Rau and was told to bring him right in. (Hopefully you know that grapes, and hence raisins, are poisonous to dogs.) As soon as I told someone at the front desk I had arrived we were whisked back to a room. Within less than five minutes they had induced vomiting and a vet was discussing possible treatment after that.
I was in no position to discuss costs before the emergency treatment but I was quite relieved to find they were reasonable, especially considering the emergency appointment. I felt confident taking him home knowing that if he appeared to show any signs of kidney problems that they were just a phone call away.
Everyone at Rau is always friendly and this visit was no exception. He was given the new nickname, "Raisin Robb."
Janet Stavrides
I've been going to Rau for a little over 2 years now, and am extremely happy with them. They are pleasant and knowledgeable. They have long hours and there is almost always someone there to help you. Great place! Always a pleasant experience when I bring one of my furbabies to Rau.
Dawn Collins
My regulat Vet was booked for days in advance. My cat needed help asap. They took me the very next day. They called for 2 days just to check on his progress after. The doctor called and held an extensive conversation with me about my cats bloodwork & stays. I really think Inam going to make Rau my primary vet for my cats from now on. I appreciated their attentiveness & attention more than words can say. #bootzisonthemend #goldenfamilyvaluesrauanimalhosp
Debi Visnov
As a young girl, my family took our dog CoCo here to Rau. Now that I am older, with my own dog (Peanuts), I also bring him here to Rau. They are always kind and attentive, from the receptionists, to the nurses and doctors, as well as the boarding staff. Wonderful caring facility for the furry members of your family!
Sandy Brandt
I have been going to Rau for over 30 years and It is a wonderful Animal Hospital and Vet. The staff at both places are wonderful, and Betty Ann at Rau Two is just wonderful, she is always helping everyone who comes in.
I will never go to another vet because Rau is the ONLY place I would take my 3 girls or any other dogs I get.
Heather Irwin
Very short wait time, thorough, and patiently answered all of our questions. In 30 years of owning pets and visiting veterinarian offices, Rau has by far been the most welcoming for us as owners and to our cat and dog.
Rosalie Frudakis
I've brought my furry family members to RAU Animal Hospital since 1987, and I wouldn't go anywhere else. Their veterinarians and staff are always professional, cordial, and care about your pets like no veterinary facility I've ever seen. I highly recommend them.
Tiffany Purnell
I have trusted RAU Animal Hospital (Glenside) for over six years with my five cats. I am continuously impressed with their ability to care, learn, and address the unique needs of our pets. If there has been an issue needing improvement, the doctors and staff at RAU have been exceptional about discussing the issue then addressing the issue to ensure it does not happen again, for any client. I have been particularly impressed with their geriatric/end-of-life care (Dr. Bishop, woo!). I could not ask for better veterinary partners for my little furry kids.
brenda baxter
We have been coming to Rau for many, many years, bringing a variety of pets in for care. From our guinea pig with a spine problem, our cat that won't eat, to a routine puppy check, Rau has been there for us. Any emergency we've had we are told "Come right in" and the care has always been kind and professional. Their prices are high, but they are always there when you need them.
Bob Colkett
Rau animal hospital has always been the place to take your pets. Dr Jane has been our vet for at least 30 years and I wish I could find a personal doctor that I trusted as much as her.
B Dolph
Hands down the best place you could ever take your pet. The entire staff is great and always are accommodating, professional and care about your pet as much as you do. Been going since 2004.
Stephanie Bell
Raul is always there to answer my questions and schedule an emergency appointment if needed. The hours of operation are great! they are open very early and late, also on weekends! My cat, Helen, doesn't like to go, but she is a brat. Although they may be higher in price on some things, than other vets, I say it is worth the time, care, and convenience.
donna smolij
A big thank you to your staff, Vet Tech Rebecca and Dr. Alston for your help Friday. I called as a scared pet owner and you put my mind at ease. You were able to add him to your schedule Friday evening and what a blessing it was. Thankfully my Tiger is feeling better and is now acting more like his old self. We have now found a new vet! Thank you again for your care and devotion to my ornery little stinker.
Nancy G
Dr. Jane Kirchhoeffer is the best.. very caring about both pets and owners. Rau has been my vet for 3 dogs over 15 years, and I'd recommend them to everyone.
Kathryn Craig
We've been going to Rau for almost twelve years, and are very happy. Our two dogs get great care, and we credit Rau"s great staff for saving our younger dog's life when he was hit by a car.
Sandhya Verma
We have been coming to Rau Animal Hospital for more than 10 years. We never have been dissatisfied or disappointed with the excellent doctors, technicians and staff at Rao animal hospital. Dr. Kirchhoffer - we love her, respect her and admire her dedication in taking care of all her furry patients. We highly recommend her and Rao Animal Hospital as one of the best in veterinary care in Philadelphia and its sububurbs.
Russell Hughes
We have been going to Rau for over 20 years. Now our daughter goes there as well. They have 2 locations; professional and caring staff; and fantastic hours. I have never had difficulty making an appointment. They treat me and my pets like family.
Jill Price
Wonderful care provided by the VMDs and DVMs and their awesome Nurses. They have taken great care of our 2 dogs and 3 cats. Wouldn't hesitate to recommend. FYI, they are one of the few local practices that perform laproscopic spay surgery.
John Collier
We've been seeing Dr. Kirkoffer with our cats for 10 years. She is the greatest and gets 5 stars. The practice overall is also great, but with the extensive hours and qualified vets comes higher prices, so be ready for that.
Maggie Jaskolka
Rau has taken care of all of our animals (except the hermit crabs and leopard gecko) since 1998. They were wonderful when we finally had to make the decision to put our first dog to sleep.
When my daughter was about 15 a bad kitty outside was taunting Mr. Kitty. I tried to grab my Golden Retriever Ben because he wanted to see why all the commotion. in the midst of this both Benny & I got bitten. I started to swell and was on my way to the ER & had to text my daughter to come home & call Rau to see if there was any 1st aid she could provide until I could get him there. The came and picked them both up they checked out Benny, gave him antibiotics and love and delivered them back home before I got home from the ER.
Not only are they good at what they do, they're good people, too.
Amanda Candelaria
I've already submitted a review on Yelp, but wanted to add one here too to spread the word about how amazing Rau is! We just rescued our little pit girl on Valentines Day from Animal Control and she came to us with dry flaky skin. Last night it flared up pretty bad and Laurel was kind enough to squeeze us in with Dr. Willenkin for a late evening appointment. Sadly, a big emergency came through the door shortly before our scheduled visit and the staff called me right away to make me aware of the possible wait. It was very nice to be informed ahead of time and we certainly didn't mind hanging out in the waiting area having the girls spoil our Raven with lots of love and attention. Dr. Willenkin was very kind and thorough. She didn't push any unnecessary diagnostics and took a very mild and conservative approach to treating the symptoms first. We've seen several of the DVMs there and all of them have been nothing but amazing with our pets.
Kabria Rogers
While the boys (two boy cats Angel and Rutgers) were irritable in transit to and from home. They didn't act out after boarding for almost a day. The hospital is always friendly and responsive. I feel lucky we live so close and I feel the my babies(I know cat mom weird) are taken care of.
Diane Whitehouse
I have often stated to my family and friends that if anything were to happen to me where I need medical attention, "take me to Rau"! I have been a nurse for 25 years- I know healthcare and can distinguish between average and excellent care. The professionals here have a vested interest in caring for all members of the family. Kudos!
Nick Hand
Pooch had a brutal case of interdigital hotspots. All the staff were super friendly and very dog focused. Great communication at every step of evaluation, diagnosis, and treatment planning (Dr Rosenblatt, and her very tech assistant). Belt and suspenders treatment plan because it wasn't clear what the underlying issue was, but super effective outcome. Highly recommend.
Peacemaker 19040
They take excellent care of our dogs. Any time we are there for anything other than a routine visit, they follow up with a phone call the following day. We have been going to Rau for years.
Jean Gardyne
Rau has been our vet for the past 14 years! They are always accommodating, very compassionate and caring!! All of our animals have always received top quality care!
Brenda Cortes
My experience with Rau is amazing and this is coming from a 19 year old. I have a puppy and the vets there amazing. Prices are amazing as well. Something that I can afford. My parents like it to because everybody is very kind.
Kathleen Gleason
They love and care for your pets almost as much as you!!!!
Tara Mauer
Dr. Michelle Bishop and RAU Vet Hospital
My husband Mike and I wanted to thank you and your associates for helping us feel
Comfort, understanding and love during an extremely difficult time on our lives. We came to you with our Dog Tank on a Friday night 1 hour before closing asking for help and you welcomed us with open arms and made him your top priority. You didn’t know him or us before that night but made us feel like part of the RAU family even if it was for just a short amount of time. We had no idea what was Going on with our fur baby but you made sure to explain everything so that we understood it and could make the best decision possible for our family. While losing Tank was one of the hardest things we’ve ever had to go through, please know that you made it as peaceful and as private as possible and we could not have asked for a better or more Comforting staff to be there with us. Thank you does not seem like a big enough gesture to tell you how much we appreciate you all and what you do. We’ll forever be grateful for your kindness and loving nature.
Sincerely,
The Mauer Family
Drew DeNardo
Rau has provided excellent care for my pets for over 25 years. They have continued their caring service throughout the pandemic, and they'll have my business as long as I have pets.
storm evans
I recently switched from Chestnut HIll Cat Clinic to RAU because we moved closer to them and because we had met "Dr. Jane" when she was filling in for someone at Chestnut HIll.
I also boarded a cat who was on heart medications with RAU for a couple of years. I appreciated being able to pick him up on Sunday when we returned from our travels. They put him in an ICU-like part of the clinic so he was monitored the entire weekend.
We are experienced cat owners (we have our fifth, sixth, and seventh now) and would not consider taking the cats anywhere else. I find their prices to be in line with other clinics.
Gabriel Jackson
A most caring team of professionals! Very flexible with appointment times. Always have the latest information about our pets and I don’t have to remind team members of their particular situation. Overall very satisfied with the care of our pets.
Maryellen S.
I’ve just taken my 12+ year old treasure, Tommy, to Rau for his yearly physical with Dr. Rozak. Due to Covid restrictions, I was unable to be with Tommy cat during his exam, which was difficult for me. Yet, I am very grateful that Rau has these and many other safeguards in place. After years of seeing Dr. Rozak, I had heartfelt gratitude and trust knowing that Tommy was in safe, caring hands. Dr. Rozak is an exceptional veterinarian with top drawer skills, coupled with a gentle kindness that Tommy confirms by his ease with her. I sincerely recommend Dr. Rozak, Rau and their outstanding staff for their stellar care and commitment to animal care and safety.
S F
First of all, I'd like to start by saying that, like most of you, my pets are my family. I want the very best care possible for them in every way. I have been taking my animals to RAU for so long I honestly cannot remember how long it has been. I trust them 100% with my pets health. The vets, vet techs, receptionists are all SO polite, knowledgeable, and just simply amazing. My pets have seen many of the vets and they are ALL so wonderful when it comes to advice, treatment, prevention. RAU truly treats the pets as if they were their own. My cat Oreo lived a very long healthy happy life (21 years!) and was always taken to RAU. In his final days, they made sure to help me every step of the way to be sure I had support. Not only has RAU been amazing with my dog and cats, but the staff is very very good with small animals as well. My rabbit and rats have all been to RAU. Many vets claim to see "exotics" but are not truly prepared. RAU was fabulous and even went out of their way to contact exotic specialists for extra advice. The vets here TRULY care. They will give you honest, heartfelt advice and have taken SO much time over the years to answer each and every question I have. And I have a lot. RAU is THE BEST VET HOSPITAL in my opinion and I could write a novel about how much I love them. Highly highly recommended!
I'd like to add, after reading a review that talks about their prices, that I personally do not think they are expensive. In fact, quite the opposite. I find their prices VERY VERY reasonable. Often I went in expecting a larger bill to be surprised by something much lower. There have also been many times when they are willing to waive a fee, or give out a discount for special circumstances. The last time I checked, you can even get 10% off dental care just by going to a very very informative seminar given by Vickie Byard who is an amazing and extremely intelligent expert on Dental Care for your pets. And last, they have NEVER once suggested a treatment or service if it was not needed. I know vets who will do anything to make a buck. The staff at RAU will do what they think is best for your pet and you, even if that means making less money. Thank you so much, RAU!
John Silberstein
I'm very happy taking my Pup to Rau. We have been able to consistently see tha same Dr. which is important for our dog so he can build a rapport with her.
Margaret Michael
I have gone to Rau for over 30 years and they have seen me through the care of many beloved pets. I have total faith in Dr. Kirchoffer, as well as other docs there. They are kind and helpful, available even on weekends.
Robin Rarrick
Doctor Murphy and the staff are are so kind and knowledgeable. We are always greeted with a smile. The hospital and grounds are spotless and my dog loves going there.
LISA KALINOWSKI
I am so thankful for Rau, and so very, very thankful for Dr. Julie Willenkin, who saved my dog's life. The time and care she took and continues to take is awe-inspiring. I literally drive an hour and half from home to come here, and am grateful to be able to do so.
Sophie Hannah
As always a wonderful experience!
Maria Coelho
I have brought all my dogs to Rau throughout the years. The entire staff is always courteous. Their compassion when dealing with the loss of a pet is praiseworthy.
Monkey Business
Rau has taken care of our family pets for many decades and has always been a trusted and reliable partner in that endeavor. Good communication is key and they deliver on that. Its important to have a vet that is very responsive and they are the best in that regard as well. We need and appeciate all that they do, and hats off to them for a job well done!
Leslie
I have been bringing my pets to Rau for the last 15 years and I cannot say enough about the level of care that each one of my animals receive when we are there. I would specifically like to mention Dr. Jane Kirchoffer as she has been our primary vet for our brood of 5. Just this past week, we had to say goodbye to our beloved Oliver and Jane was there. The compassion and empathy that she showed helped so much in such a difficult situation. I wouldn't dream of going anywhere else.
That being said, when Dr. Kirchoffer wasn't available, I am so impressed with the other vets that we have come into contact with. Specifically, Dr. Rosenblatt and Dr. Berardino.
Elliot Holin
the care is first rate as are explanations about your pet's needs, how to stay ahead of the health care curve, and the best vet med advice
John Gross
My wife and I have been using Rau for all of our dogs and cats for approx 30 yrs and have been very happy with the care they receive there.
Missy Hetznecker
We have been taking our guys( 2 English Mastiffs at this time) to Rau for about 25 years. They are always friendly and helpful.
I wouldn't go to any other animal hospital!
Tonja
My daughter takes her older dog there and appreciates the care and attention they provide.
Melissa L
All of the vets are compassionate and professional. It is a very clean and well kept office and pleasant office staff. Everyone truly cares about your fur babies.
Annie Gervais
Brought my dog in for a last minute appointment. Staff was wonderful and incredibly friendly. They took amazing care of my dog and made sure I had all the info I needed. I'll definitely be back!
Alex Ford
Rau is AMAZING! My cat Pounce is VERY sick, with renal failure, but thanks to the meds, he is getting better each day, Gained back some weight and is now starting to groom again AND knock things off the table! THANK YOU for saving my baby!
Michael Elkin
We always get the best treatment for Luna at Rau, whether at appointments or boarding. We feel lucky to have such a top notch hospital and talented staff, doctors and non-, to take care of Luna.
Alison Sweeney
My family has been going to Rau for 30 plus years. I trust Jane Kirkhoffer with any pet of mine. She is honest, understanding and truly amazing. I wouldn't trust anyone else to take care of my "kids".
Rosa Carter
When I first got my dog several years ago, I tired a few Vets out, RAU is the only place I have felt comfortable with knowing he is getting great care. Great facility and great team.
Meryl Gerner
All the doctor's my pet has seen have been excellent and very caring. The operation is run very well and I am pleased to recommended Rau.
Cody Greenes
Very friendly staff, clean and open waiting area. Everyone was very kind and considerate with our newly adopted dog, who is easily frightened. Also, good parking lot with green space for your pet.
Ebony Joyner
The doctor and staff are amazing! They are caring and pleasant. I will not take my pets anywhere else but here. Thank you from our entire family!
Ryan Latimer
Rau has always treated my cat as if he was their own. They've taken very good care of him and given me good advice on several of his problems.
Robin DiIoia
Our cat Jerry has been seen at Rau since his birth 15 years ago! They are great! Very kind, professional and thorough.
Ann Finegan
The veterinarian I met with about 2 of my dogs was extremely friendly and very knowledgeable. She was incredibly helpful and I left feeling good about the prognosis of my dogs.
Oksana M
My kitten had a first check up with Mrs Rozak and it went great! All the time my cat was calm and comfortable. When we did a vacine shot my cat didn' t even make a sound it was quick and painless. Mrs Rozak answered all our questions. Thank you so much!
Pat Maley
We trust all our animals to Rau.
They've been there for us in happy and sad times.
The staff and the vets are top notch and very supportive.
Florian Kempf
When I have an emergency and can't make an appointment with my vet Rau always sees my pets right away. All the staff has been very kind and caring.
Kristine Robinson
We always have an excellent experience when visiting Rau Animal Hospital. They take excellent care of our family pet and the Veterinarians and staff are always cheerful and kind.
Joan Hoch
Love your team! Every interaction whether with a doctor or nurse is top notch care. Your front desk staff are helpful and kind. I could not ask for better service for my Zoey!
Michele Viola
Saturday, January 10th was one of the most difficult days of my life when I lost my beloved Scruffy after a nineteen-month battle to cancer.
Dr. Kirchhoffer, tried to tell me that chemo wasn't a cure, but only a treatment. However, I didn't want to believe it. Instead, I clung to the hope that with the right medications, the right supplements and immunity boosters, specially prepared home-cooked food, spring bottled water and love—oh, so much love, I could cure her. God – as well as your staff --knows I tried. With that said however, you gave me an additional year and a half with Scruffy that I otherwise would not have had.
“If love could have saved her, she would have lived forever!”
My family and I are devastated as we continually wipe away tears and look for our ‘shadow’ which is now forever gone. The healing process will take a long time, but I confess, that it will never be complete.
Saying goodbye to Scruffy was heartbreaking, but the compassion that you and your staff showed to us especially in the end and the realization that she has been in such good, caring, and professional hands during these past years is so comforting and is much appreciated by our family.
Again, many thanks to your entire staff for the love and special care shown towards our Scruffy, for prolonging her time with us until no longer possible, and in the final chapter of her life, giving our furry child a peaceful and dignified end.
With love and heartfelt thanks,
Michele
John Luczyszyn
First time at Rau with my pet and was very comfortable with the whole experience. Def trust my pet in their care.
Elizabeth
Dr. Kirchhoffer is the absolute best. After so many difficult experiences with veterinarians, it is such a relief to bring my 14 year old dog to someone who gets it . THANK YOU!!!
Rebecca Weaver
Truly, some of the best veterinary staff I’ve ever experienced. Even through COVID protocols they are thorough, communicate well and are so kind.
Bob Kaufman
3 golden retrievers over 25 years. Rau is always dependable for good medical attention, for nice office help, for convenient hours. I am a BIG fan.
Loretta Bryant
Although I wasn’t able to get an appointment for my dog due to COVID-19 I was placed on their waiting list. I have used them over 10 years. Very happy
Christina Pulaski
I am new to Rau, but they have been amazing with our puppy and family. They are always a pleasure to deal with. I would recommend giving them a try.
Matthew Morrissey
The service here is spectacular. The entire staff is always friendly, they constantly take all the time needed to answer your questions, and most importantly they take excellent care of your pets.
Ben Romney
Have been bringing my pets to Rau for over 20 years and have always not only on their skill, knowledge and medical care but above all the kindness they show to my pets and my family.
Darci Williams
I really like Rau. They definitely have my Henry's best interests in mind. The vets and techs are very sweet with him and helpful for me.
Michael Sicilia
Easy scheduling an appointment only a few days in advance and very short wait to see the Doctor upon our visit. In and out in less that a half hour for a routine assessment. Thanks!
Cory Harrill
GREAT team of vets!! Dr. Rosenblaht Is awesome!!! Our dog loves her and never feels nervous when going to get checked out!.
PA_ resident
If you love your pet, you'll love the doctors and staff at Rau Animal Hospital. My dogs have been in their care for many years.
Liz Cosline
Very good vet. Caring and very nice. Do a thorough job. Great location.
Adrianna Delucas
Love Rau. Never ever disappointed in level of care. Every single person there is a pleasure to see and my dog actually loves going because of the staff!
David Freeman
In a very challenging environment, Rau has maintained everything in a very safe format.
I continue to be impressed by everyone’s dedication and competence.
Maggie Dugan
We love Dr. Jane Kirkhoffer and the staff at Rau! Rau is the only veterinarian we trust for our beloved pets.
Janet Giovinazzo
I have been bringing my dogs to Rau for the past 25 years. The care the have provided and continue to provide for my pets is top notch.
Lenore Floyd
I could not imagine taking my pets to another practice! Rau has been wonderful when caring for and accommodating all of my fur babies and their needs.
Paulette Bannister
Thank you so much for seeing Yani, she is doing so much better after her appointment. I am very pleased with the service we received. Everyone was very pleasant and accommodating. Thank you again
Angel DeElse
Morgan a 15+ year old Westie with very bad arthritis - Dr. Jane K. fixed him right up with a miracle meds- Rimadryl!! He's walking again and can even climb a few stairs!!!
Edwin Nourse
Large veterinary practice with a number of doctors and lots of helpful people. Prices seemed fair and reasonable to us.
Jackie Tarantella
They took my dog in an emergency and their staff was so kind and cared about my pet as well as making sure we were ok.
Terry Czarkowski
Took copper for his regular nail trimming. He can be anxious with strangers. Jen, the tech, was very sensitive to his needs and paid attention to what works best for him.
Tricia Ceretti
Was able to get my dog in right away to be seen, they were very receptive to our needs and desires. Extremely helpful and came away with an optimistic outlook.
Eric Dyke
I take my pups here. Their service is always great and I appreciate how accommodating they are.
Jane Berends
Our cat was diagnosed with a virus. Rau's staff hydrated him and gave him an antibiotic shot. He's almost back to normal now, 3 days later. Thank you.
Jaclyn Milici
They saw my cat Milo on short notice, provided excellent and efficient care. In addition they were very compassionate as well.
Patricia Brigidi
The vets at Rau have been taking care of our dogs for over 20 years. They are the best!
John Burns
Rau has provided the most thoughtful and comprehensive care for my little dog Monty. I wouldn't want to take him anywhere else!
Nancy Hodgkins
I've brought both of my dogs here. Everyone I have dealt with has been nice, friendly and loving to my dogs. I defintely recommend them.
Lara Heacock
Everyone there loves animals and it shows. We love Dr Rosenblatt and the staff is great on the phone and in person.
Matt Harrar
I am very pleased with my recent visit to Rau. I did not have to wait very long after my scheduled time & the staff demonstated genuine compassion for my dog.
harry potter
Wonderful vet experience! Everyone from the front desk to the technicians to the vet were wonderful, patient, and knowledgeable. Would highly recommend.
jeannine Bates
BEST VET OFFICE EVER!! I will never take my animals anywhere else!! I love all the Docs but I especially favor Dr. Kirkhoffer!!!!
Louis Campanara
Our 4 cats and two Basset Hounds go to Rau. We are happy with the attention they get and they really care about them.
Virginia Killeen
I have been going to Rau for many years. Their staff is always friendly and helpful. I would not consider going anywhere else, and I love Dr. Jane!
Alan Fisgaer
The staff and doctors are absolutely wonderful.
Marian Murphy
Dr Bishop is always very loving and caring towards Rosie. She makes her visits very stress free.
Kathy Brown
I have been taking my pets to Rau-Glenside since 1995. The Doctors and staff are very compassionate and caring.
Leslie Pearl
Actors they are very good and they love animals.. My dog was so happy to see them and get better
Jennifer I
I have taken all my pets here. Excellent care. Their hours are great too.
Dianne Wallace
Very kind and compassionate when I had to put down my 21 yo cat. Great place they are also my vets.
Jean I Solly
From the front desk and all in between, we had wonderful care and service. We will always continue to use Rau Glenside in the future!
Dawn M
They saw my cat early Sunday morning as an emergency. I was so relieved . She is doing well . Thank you to all at Rau.
Jack's Mom
Excellent care with friendly staff. Love bettyann!
Paul Koren
Wonderful, attentive and professional staff. When my dog was sick, I called and they were able to fit us in that morning. Thanks RAU!
Stephanie Cramp
So technologically advanced this place makes my life easier. Everyone was so helpful with my new pup, totally took my anxiety away. Highly recommend this place.
Brian Cottone Jr
Dr. Messina was excellent. He took the time to listen and asked us thoughtful questions. Highly recommend
gary Auerbach
Excellent facility, caring and professional staff, comfortable environment. They are very responsive to the needs and concerns of the owners, and provide excellent care to their patients.
Lisa Dunn
They were welcoming and treated my dog very well, definitely a great vet to go to!
Elizabeth Fischer
Love their doctors and nurses. Their front desk reception is excellent. My dog has always been in food hands
Peter B
I have used it exclusively it for my first cat and have been satisfied. I'm not sure if there are cheaper places, but it is reasonable, and they provide good care.
joan schenk
Always a good experience at Rau. From checkin to check out. A pleasant staff. Always treat my girl Mia like their own.
Darryl Andrews
I trust this place! The doctors and staff have always treated my pups with the best care, while making my wife and I comfortable.
Mark Hubman
Very friendly and helpful staff. Knowledgeable doctors. Patient with questions. Perfect place to bring your furry friends.
Bob Lennon
Rau Too is amazing. They care for our kitties like they are their own. Thank you!
Rob Rowello
The doctors and staff at Rau are very caring and professional with all my pets. Top notch all the way!
BJ Neary
I love Rau and Rau II, my dog Reagan loves all of the staff (front desk, nurses, and vet techs, especially Dr. Kirchoffer!
Donna Burnaz
I love the doctor and bettyAnn they are always so nice to us
Kim Spelman
Great vets and staff. Been coming to Rau for 15 years!
Jake Goldblum
they always take great care of my dog at Rau Animal hospital. Couldn't be happier with them
Jeanne Paul
Always great care. The people at Rau really show they love the snimals, are patient with me and my questions, and are caring.
Jennifer Garvin
Simple office. Easy and stress free for my anxiety ridden dog. The staff is wonderful.
risa harris
First vet to call back and check on pets progress. Their follow up call was helpful and informative.
Holly Green
The office was able to fit me in right away for an emergency appoint. Great staff and doctor. Very helpful and courteous.
Laura Rafferty
They squeezed my and my dog in on a busy Monday night because she had a bad infection, everyone was so great with her. Really good experience, thank you
Marshall Sbar
They take incredible care of our baby puppy
David Cloonan
Love them. Meatball loves them. Go to Rau.
Derek Robinson
Nice place to bring your furry family friend. They are more pricey than Banfield or some of the big chains but you get a more personal touch.
Lynn Gold-Benjamin
Love them, the best Cet practice around
Lisa Bowman
They give great care, but be warned the costs of care and medications are not communicated to you prior to check out and are EXTREMELY high.
Peggy Conver
They are the only place I would trust my beloved friends. They have seen us through 3 cats and 4 dogs and everyone there could not be nicer to deal with.
Sue Mcgrann
Rau Animal Hospital fit us in on short notice and really helped our Shih tzu with an ear infection and hurt leg.
William Barry
I always get great care for my pets here. I have been coming here for probably 20 or more years
Robert Tritz
Awesome place fir my Sasha to go. Handle her with care. Staff is awesome. Wouldn't go anywhere else.
Louis Soto
Rau aminal has always been great with Sammie
Brian Schaefer
Recently had to put my dog down and can’t say enough of how kind and understanding staff was wonderful place to receive the best care for pets
Kristen Smith
Great care and patience with my anxious pup. Answered all of my questions thoroughly and even called me to f/u on him
Rob L
We take all 5 of our pups here.
Jacqueline Flynn
Knowledgeable and caring vet. customer service. Reasonably priced. I would take my cats back.
Linda Funke
Always caring, knowledgeable and responsive to our concerns about our dog and cat. Highly trust-able.
danielle novak
Friendly staff, flexible hours
Kathy M
Very convenient but need to call and schedule in advance because they are so busy.
Victoria Alacia
The visit was fine.. however, very expensive. Their pricing is that of an emergency veterinary hospital.
Jessica Huggett
Rau staff are knowledgeable and always a pleasure to work with. They have very convenient hours.
Kathleen Sheridan
This was our first visit to Rau Animal Hospital. I was very pleased with the service that we received.
Karin Jagiela
I love this place! Everyone is so friendly and caring. I would highly recommend Rau Animal Hospital!
Stephanie Zaharuk
Great group of dedicated veterinarians and staff, always looking out for what's best for your furry friend(s).
Lewis Watson
Excellent animal care put personal could use some better
customer care skills not all but most
Paul Neumann
We had to euthanize our cat. The staff there was incredibly kind and professional
Ava Thompson
I didn't see the front. My gps took me to the back. The people that I talked to over the phone were friendly.
Stephen Love
Great vets, staff are super nice, have been going there for 15 yrs
Amber Ballinger
Excellent customer service and willingness to get you in for emergent issues. Staff is very friendly, warm and welcoming.
Devin Chadderton
Best animal hospital in the area with a great staff. Great hours for those who work odd shifts.
Lisa Donnelly
Would never take my cats anywhere else. It is obvious the staff is quite knowledgeable and they make you feel like they really care.
Tracy Nelson
Everyone is so friendly, and we never have to wait very long. We've been coming here for years and have never been disappointed.
Valerie C
Wonderful service and friendly staff! The office was very welcoming even for nervous patients :)
Cee Dee
A very nice place to bring your pet. Reasonably priced. Accommodating to the needs of your pet.
Carole Slotsky
excellent caring employees! I trust Rau with the health of my best friend
Hugh Jirekshun
They were soooo helpful in an emergency I can't say enough about them helping us!
Robert Calandra
The staff was very helpful squeezing me into the schedule. The care was, as usual, great.
Robin Apeldorn
Was very accommodating. Quick and understanding of my pet's needs.
Jodi H
My 13 month old Australian Shepherd sustained an injury which required sedated bandage changes. The doctors at Rau are amazing with her. She actually looks forward to seeing her doctor friends. Fortunately the wounds are healing very well with the help of laser therapy and Ruby no longer needs to be sedated for the bandage changes. She is almost fully healed. The doctors are so gentle and caring with her. I couldn't ask for better care for my baby!!
Jen Mc Loone
Helpful, friendly staff.
Jenny Rake
Thanks to all the wonderful staff that works here. So helpful and knowledgeable.
Jhon Carmona
Excellent
lisadefy
Dr. Murphy is very knowledgeable and always helps our little Lilli.
Matthew Olson
The staff here is awesome and very knowledgeable. Only place I'll take our vets.
Anonymous
Dr. MESSINA WAS WONDERFUL,HELPED LEXI FEEL BETTER THANK YOU !!!
Suzanne Shattuck
Been a client at Rau for 35 years. Dr. Fox, Dr Rosenblatt, and Dr Bishop and the best
William Phillips
Rau was very kind and sensitive when my cat had a serious condition.
Francine Gunther
I was very satisfied with the care that my cat TJ received.