Reviews of Valley West Veterinary Hospital. (Veterinarian) in Charleston (West Virginia).

Valley West Veterinary Hospital

520 Reviews

339 Comments

Veterinarian

Animal hospital

301 Virginia St W, Charleston, WV 25302, United States

Description

Information of Valley West Veterinary Hospital, Veterinarian in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Valley West Veterinary Hospital

Popular times

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Reviews of Valley West Veterinary Hospital

Norman Barton

Yesterday was a tragic day for us. Our cat was hit by a car most likely. We struggled to find someplace to get him in as he was alive still and in great pain from a compound leg fracture and more. No place in Marietta could get him in. We called Valley West. They listened and heard how distraught we were. They made time. We drove an hour and twenty minutes there. They got us right in, checked him but the prognosis was bad. We had to let our poor Widget go. They were so sensitive and kind. We can't thank them enough. I trust them to care.

Kerstin Vandecasteele

I appreciate ALL of the Vets at Valley West! My mother in law and I have always taken our dogs and cats to Dr Isaac and I absolutely love Amy Isaac. Recently we had to put down my once little pup that's been with us for 13 years, because of a cancerous tumor on his leg. We are devastated by our lose of Ruckus but couldnt imagine a better group of loving caring sympathetic vets and assistants to go through it with us. Thank you guys once again! You truly did make it as comfortable as that kind of situation could be. Kerstin and Joann

Stephanie King

I hope everyone here knows how appreciated they are! I've been using valley west for the past few years. The staff are wonderful and the vets are the kindest amd everything you'd want in a doctor. Even during COVID vet cane outside just to talk to my daughter and I to make sure we understood everything. Recently was told my cat zuri would have to have her eye removed. Contacted Valkey who got her right in. They re examined her gave us the progonis which wasn't good but said wouldn't be able to do the surgery until next week so let's try to save it. communicated very well about the how what's and why's. Made sure my daughter understood everything. After aggressive treatment it appears she'll keep her eye. However they have always been honest and we know it may have to be removed I know they have gone above and beyond just like they always have.

Paiton Underwood

Valley West welcomed me and my dog with welcome arms for an emergency visit. We didn’t wait long at all before being seen, they were so kind and patient with her because she is reactive. They explained everything for me to understand. Their patient care and bedside manners both get a 10/10 from us!! I highly recommend them, especially in an emergency.

Rashelle Stiltner

They provided excellent service for my puppy Freyja. They called to check up on her after her surgery and took great care of her. They are excellent and you can see they really have a love for animals and not for a bad price either. Most definitely recommend if you are in the area to provide pet care. Thank you all for taking care of her and she is doing fantastic and her wound is healing nicely.

Morgan Agee

Our dog Journey has been sick for several months now after a Lyme disease diagnosis that led to fighting IMTP. Dr. Amy Isaac and all of the wonderful staff have taken incredible care of us through every crazy turn Journey has taken us on through treatment. I have NEVER had an issue getting in quickly (typically same day) as soon as I call and tell them Journey’s not feeling well or has another fever. Her treatment has been an absolute roller coaster and I could not imagine having gone through this with anyone else! Truly awesome and caring staff.

V S

When my cat passed they sent me a sympathy card signed by all the staff offering their condolences. We hadn't even really become a patient yet as our first appointment was actually for the day before he passed. It didn't matter to them, they knew I was heartbroken and sent the card. I can never truly say how much I appreciate that.

Tomi Walters

We had to have our Parsons Jack Russell put to sleep & they were so caring & thoughtful. The cost was very reasonable also. I would highly recommend them

Kira Michele (cutelildorkk)

The vets treated my baby so well, I'm so thankful for them even if tofu didn't enjoy being in a new place. They were sweet and gentle with her and she took it pretty well despite having an ear infection

joseph Hollowaj

Valley West treated my puppy for two days after he ate a Tide Pod. I think they did everything and more to keep him here with us. He is now growing healthy, and eating alot less Tide Pods. We are very grateful for their excellent service.

Danielle Monk

Growing up this is the only place my parents took our family pets. They have always been great. This past week my Flemish Giant Rabbit became ill very suddenly and his normal vet wouldn’t see him urgently. Valley West stepped up and got me in within minutes of calling. They couldn’t do much to help us because they don’t care for rabbits but they tried and did all they could for him. They stepped up when his vet wouldn’t. I can’t say thank you enough to Valley West!

Madeleine Rector

Absolutely the best animal hospital we have been to. The vets are always so kind, knowledgeable, and sensitive to our pet’s needs. They always make time for us with emergencies and are so helpful! I would recommend as a vet above any other in Charleston area!

Naveed Zaman

Caring doctors and pleasant staff. They care about your pet and are very affordable too. We switched from another hospital and the difference was astonishing.

Lisa Williams

I took my 15 weeks old puppy Chico to get his rabies shot. Good day and good visit to valley west vet! The vet was great!

alberto coustasse

The care here is great from the front desk to the vet and techs. Very compassionate staff and treated my dying dog like she was theirs. And the vet doctor did not ask a test to do the diagnostic. Also allowed me to transfer the records from other vet. I'm always at ease knowing my pets will be taken great care of when I bring them in. I will be always grateful how they treat us when they had to put asleep our beloved 10 year old dog with a a brain tumor. Best VET clinic in WV!

Stephanie Stone

I highly recommend Valley West Veterinary Hospital. I recently switched here from another vet, and Valley West's facility is much bigger and nicer than my previous vet’s office. Everyone that works here is kind and professional, and Dr. Amy Isaac is very knowledgeable and she’s great with my two cats. The vet techs and Dr. Isaac always treat my cats like they are their own - they allow them to explore the room and get used to their surroundings so they aren't as stressed, and they are patient and kind to them during their exams. I won't ever take my fur-babies anywhere else but Valley West.

Sally Shaffer

Wonderful care I would highly recommend this veterinarian to any body . They was not only very nice to me and my husband but they was excellent with our cat Max

Joy Miller

They were so friendly to my neice and her kitten. Love the separate waiting area for dogs and cats

Zane Wv

I got my dog in 2012 and I've always used them for vet visits. Never had any issues. Staff are always nice.

Danny Haynes

Great vets. Saved our boy's life after he had eaten a plastic toy that got lodged!! Doing great now. Thank you so much! More than 5 stars if I could.

Margaret Lovejoy

I boarded my 16 year old diabetic cat at Valley West for 2 weeks while on a trip to the Western US. Unfortunately he became sick and passed away. The Doctors and staff did their very best to treat his illness and keep me informed as to what was happening. I will be forever grateful to them. I regret that I couldn't get home to be with him and that my cell phone connectivity was not good. It was his time to go and I'm glad he was with such caring people.

Jennifer Chen

I've been going to another vet in town for around 6 years. I wish I had found valley west sooner. We are traveling and needed documentation. Our normal vet misscheduled us and called me the day before our appointment to tell me they couldn't see us. Valley west was so kind to fit us in and see Dr. Issac. He was so gentle with our kitty. He gave lots of useful suggestions and it made our trip 1,000% better. The assistants and staff were so nice and treated us like we were family. As a bonus our vet bill was $100 cheaper than what I would normally pay with my old vet. If your looking for a vet, I really don't see why you wouldn't go to valley west for care.

Brittany Facemyre

They are all so kind and compassionate! I'll never take my baby anywhere else.

Christina Walker

They are always so nice & have helped my rottweiler Daisy so much!

Kennie Bass

A great help and caring atmosphere during an incredibly difficult moment when it was time to say goodbye to Misha.

My Name Isn't Ryan

I have not been here yet but was recommended by a neighbor. I called for a quote for my dog who will need surgery on her knee. They were able to give me a ball park figure and said they could do the surgery where a lot of other vets were trying to push me to go to OH to get it done when I want to stay local for various reasons. They were very professional and courteous when answering all my questions. I will definitely be selecting them for my puppy's procedure in the near future.

Julia Payne

I have to admit, we've only been customers there for about a year. But for everything I've had to take my dogs in for, the entire staff has been phenomenal. Always kind, always willing to work with me, always considerate of my dogs, always ready to help and get them better. I feel safe taking my pets here. I trust them. My sweet Ava passed away back in November 2020 and they were just absolutely outstanding with her previous care and really made a point to check up on her and see how she was feeling before she passed. The care here is great. I'm always at ease knowing my pets will be taken great care of when I bring them in. Even when there's nothing more they can do, they show love and compassion.

Caroline Nathan

I am BLOWN AWAY by how amazing our experience was at this vet hospital today. We live in Florida but have been visiting family in Charleston for Thanksgiving and our dog got very sick all of a sudden. We called at 7:30am to see if our dog could be seen (the day before Thanksgiving!!!!) and they were able to fit us in same day at 9:30am. The check in process was seamless, the vet tech was SO NICE, and the DVM Thomas Isaac was AMAZING with our dog. I wish we lived here the experience was so great! Also the cost is SO LOW - wow, I have never seen a vet bill this inexpensive. THANK YOU THANK YOU THANK YOU!

Diane's daughter

Got in same day as new patient (dog). Great vet and super assistant. Very happy with attention and service. Whole staff was very friendly and helpful.

Jenni Nichols

My dog had eaten a piece of a dog toy and got very sick I was unable to get into an emergency vet due to a high volume of customers. I called my regular vet and vet offices up to an hour away and they couldn't get me in. Finally I called Valley West as a last hope. They were very helpful and were able to fit me in the same day even though I am not a regular client. The vet and vet tech were extremely nice and the cost even with an emergency visit fee was low. They helped my dog in a timely manner and he is doing great now I can't speak highly enough about this clinic.

Tammy Holman

Last year in March I had to put my husband in hospice and they let me board our dog on an emergency basis. I thank God that they were able to help me it was nice to know out dog was taken care of and I could be with my late husband in his final days.

Jennifer Kayrouz

This practice is wonderful. They take great care of my pet and they make sure to explain things as it relates to my bill and her needs. They do not push procedures or tests. Most importantly, my dog isn't terrified to walk in the doors. They pet and comfort her while they are giving shots and during exams. There is no price you can place on quality medical care from competent and compassionate caregivers. I want my pets to be treated the same way I am when I see my primary care doc. This is the place.

Joe Clay

Everyone there is great with one exception.-Dr. Amy Fife- (Equine Doctor) Not to get her mixed up with Tom Jr’s wife Amy Isaac (she is wonderful) I brought my shar pei in to have stitches taken out(this was in the mid 90’s and I doubt that most are still there) Tom Sr was his doctor, but Tom Sr was out on a call. So me trusting that this Amy Fife would do a simple job that I could have and should have done at home…Instead I had a so called doctor pulling stitches with the knot still attached through my dogs wounded leg…I’m pretty sure she still works there-or the elk valley location- I know she has different last name now…I’m assuming she married and divorced. I would ask if she still works there before turning over your pet. She is the reason I don’t go there anymore… I won’t take a chance with that kind of incompetence with my animals- Rest of the staff like I say are WONDERFUL- And probably the most professional and kind people I’ve ever had the pleasure of dealing with but HER… don’t let HER (if she is still there) touch any form of animal you might have I wouldn’t let her examine my pet rock

Ebony Arrington

Called this morning first thing when they opened because my pup was really sick and vomiting and they got us in there immediately, the vet was so knowledgeable and informative and caring. By far the nest customer service and care. We will be returning to use them as our regular vet. And my fur baby is almost back to normal!

rhonda owens

I highly recommend this business for any of your Veterinary needs. They were there when I needed help for our dog, and was very prompt and helpful to us when we needed a 2nd opinion, saving us a great deal of money. The girls who work the front were friendly and loving to our dog when we were there. Even though we live 1 1/2 hrs. away, We will definitely be going back for all of our Vet needs in the future. Thanks so much Valley West Veterinary Hospital

rod morris

Always take care of our baby. Good to work us in due to known issues. Helped us early in figure out a good allergy

Patty Wade

This animal hospital cared for my little dog with utmost kindness and genuine professionalism. I would recomend them to everyone!

DEBBIE WALLS

This was the most friendly , while still being professional place that i have ever visited , they will be taking care of all of my pets. 4 cats and 1 dog. Their prices are much better than i have ever seen , very very happy with this business and caring staff. .

Sherri Jackson

Thank you for working us in a packed schedule for our sick fur baby. We are so grateful for the TLC and expertise.

Leo Ramos

My family and I are moving across country and we needed a place for our dogs to stay. I called and asked to make a reservation and provided all the necessary vaccination records to the staff. I called a week later to confirm since I had not heard from them and I was told there was no reservation and that they were totally booked. They even told me that they never received my email with my pets vaccination records. Now I have to scramble to find a place for my pets to stay. No compassion or empathy from the staff, did not even attempt to fix their mistake. **UPDATE** The staff contacted me later in the afternoon and asked if I still needed a place to board our dogs. They explained to me what had happened with my original request and did everything to fix the issue. On top of that or did were treated so well when they were board. Thank you so much for everything and taking such good care of our dogs.

Rachel Marshall

Valley West Veterinary Hospital is a wonderful facility that is clean and efficient. They provide excellent care for the animals, and a sense of comfort for the pet owners. We also really like the hours, and find them to be conveniently located as well.

Richie W

It's hard to put into words how good the care you get here is. The staff is great, the vet techs are great, the vets are great. My wife and I have been bringing our cats here for many years now. We always recommend Valley West and will continue to do so as long as they are around.

Ashley Cyrus

I called when I got into the parking lot to have my dog euthanized and they were ready to take me inside within 5 minutes I was highly impressed given the circumstances. The Dr. And staff was so kind to me. The Dr. Came in the room and told me about the procedure and gave me time and the option to stay during or not. I chose to stay for the sedative but wait outside for the rest. They gave me a paw and nose print and mailed me a card, that really meant so much to me. I would recommend them to anyone.

Brea Blake

I previously took one of my puppers to a different vet, the staff always seemed “put out” or too busy to help me. Not all the staff, just most of it! Lol! Mostly the front desk people. Anyway, I got a new fur baby and took him to Valley West to get him neutered, mainly bc their prices were more affordable, but I was extremely pleased with ALL the staff! They are super friendly, every single person I’ve talked to, they are prompt, fast, convenient, caring, and informative! Not once did I feel like I was “bugging” them with my questions! They valued my time also, which is very appreciated considering I’m a super busy person! Needless to say, I got my other pupper and kitty’s files transferred to Valley West and plan to take my furry family members there from now on!❤️❤️❤️❤️ I’m a HUGE FAN and will recommend anyone to VW!!!

alyson mcr

I took my cat in as a walk in at 6pm, everyone there was so nice and helpful. Very clean facility. The Veterinarian I spoke with was very knowledgeable and made sure we understood what was going on. They were so sweet and gentle with my 10 yr old, 20 lbs cat. They are a little pricier than some other places but when it comes down to it, you can't put a price on trust.

Kimberly Edwards

Love the beautiful new building and they have different seating areas for cats and dogs which cats needs. Dr Keith and Dr. Isaac are amazing as I'm sure the rest of the Vets are. Your pets deserve the best so take them to Valley West! My kitty Hope (a feral kitty) does very well there & that says it all!

sierra stephenson

Extremely caring and compassionate staff that is equally as knowledgeable/educated. I've been to 6 different vets across the states during the time I've owned pets and this office is ranked in my top 2. I am always concerned with finding a vet that I can trust and that will also understand my love for my animals but I found that here at valley west. They were able to see BOTH of my cats quickly and they even called the next day to check in on them.I would highly reccomend this office. They also offer payment plans if you are in need.

Susan Bolen

They are the greatest. My golden had hip surgery and it went great and can't believe how well my dog has done. He needs surgery on his other hip and have no worry about having it done by the vet. Recommend Valley West 100%

Linda Minnich

I have used Valley West and Elk Valley since I moved to Charleston area in 1990. They provide excellent care for my dogs and great support for me as a pet owner. They put up with my never ending questions and patient with my concerns. The techs are very good and the receptionists are great. Dr. Isaac Sr and now Dr. Isaac Jr have done marvelous jobs with the orthopedic surgery that my dogs have needed. Amy Isaac removed tumors from one of my old dogs and she is doing much better. They do equally as well with medical issues and have worked with me to adjust medications for post-spay urine issues. I have no plans to go anywhere else.

t miller

Such wonderful people and vets. Wait time is very minimal and the services are super. I have real respect for Valley West Veterinary Hospital. I would recommend anyone looking for a place to take their pets as this office being one of the best in the Kanawha Valley. Dr. Thomas Isaac is such a caring and wonderful vet and does a great job as an orthopedic surgeon.

Becky stonebraker

Love this place! All the staff are friendly helpful and very professional. Also they are all very thorough and attentive especially Dr. Amy Issacs. Shes absolutely amazing. Ill never take my fur babies anywhere else. My youngest baby is a scaried cat. But shes never seen another vet and shes just as calm as could be with Dr. Amy. Also the pricea here are so much more affordable than other vets in the area. Just about everyone i work with at the flower shop i work at takes their fur babies here as well. The vet also send out sympathy dish garden planter from the flower shop i work at to any and all pet owners that lose a baby. Which days alot about this place in my eyes. Definitely couldnt be happier with a veterinarian. Thanks again to all the staff and Dr. Amy!!

Ariel Campbell

I will never choose another vet office ever again. Hands down (or paws down!) They are incredibly caring and awesome. We have brought our dogs and cats here and use their vets at their elk valley office for our horses. Everytime, they are outstanding. When we had to put down our beloved 18 year old dogs, they sent her a card of her paw print, a condolences card and her ashes. They are amazing people!!

Rebekah Williams

The doctors and technicians rwally care about the animals. Very friendly. Even though they have been super busy since COVID, they always find a way to squeeze my pets in if I have concerns about their health. They remember my cats and look forward to seeing them each time.

Lora Bradley

Even though the pandemic of Covid separated me from face to face time with the doctor, she had no problem staying on the phone with me for several minutes answering all of my questions about my kitty. I will say that I had to wait in the parking lot for quite some time before the nurses came to get her, but afterwards I understood what had taken so long and was thankful that they had shown my cat the attention she needed and had taken the time to explain everything they did while answering all of my questions. This is the first time I had taken her to any vet here in wv. My mother had taken her cat there and recommended them to me, and I’m glad she did. They obviously care and take the necessary time for each animal. Even though I was aggravated while waiting in the car with my crying cat, I enjoyed watching the animals they brought out to other owners and how happy both were. I understand that we still need social distancing, I am just thankful that they treated my baby and she seemed comfortable and happy when they dropped her back to my car! So thank you all for taking such good care of her! She’s been happy and playful all evening since we got home! She’s obviously feeling much better! Also, it’s reasonably priced, considering all they did for her! I’m definitely pleased.

Candy Roach

I have been a customer with them for around 13 years. They were so kind and caring to my previous Maltese as well as us. They did not treat us just as a client, but showed genuine care and concern for out pet and us. I would not hesitate to use them for my any future pets.

Keith Marsh

Second appointment with our new puppy and all questions were answered.

Jennifer Pauley

This was our first visit to the clinic. I must say I was impressed. Everyone was so well organized. They took their time explained what was going. They were up front with costs and expectations. They wowed me from my first call. So glad we chose to.go there.

Tim Hyatt

really great vet services. Staff is really friendly and considerate; Vets have great tableside manner and friendly with the animals. Have brought my last two pets to them and have always gotten great care. My only real complaint is their hours don't fit well with my work hours and it can be difficult to get my pet to them without taking time off to do so.. Sat morning hours do help that though! Definitely my first recommendation when someone asks for a good vet!!

Anissa Moss

Very friendly from the initial call to make our appointments. They made us feel at ease even though we couldn’t go inside. Accommodating with our requests. Our first visit & we are very pleased. We have found a new vet for our babies! Thank you, Dr Graham & staff. 💖 …

Elizabeth Duskey

My cat got caught under my couch and was bleeding a lot, I called valley west and they told me I could bring him in immediately to have him looked at, when I got there they rushed right out to my car got him and a brief history and then rushed him inside. Thankfully there was not any serious damage, just sliced the webbing between two of his toes on his back paw which they said was the cause for the amount of blood, gave him an antibiotic shot and pain medication. They were super helpful and completely understood my need to worry and said I made a good call bringing him in. The staff were so nice and kept me completely updated. Thank you so much valley west for making sure my fur baby was ok!

Kat Kiger

Clean, modern, &, most importantly, special considerations & accommodations have been made for feline customers' comfort & peace of mind. A whole separate waiting area & wing of exam rooms just for cats! Staff is knowledgeable & super friendly. 😻😻😻 …

Emily Barton

Absolutely recommend. We had our chicken seen and I am very pleased with the level of care she was given. Price is very fair as well. Will be going back. Dr. Katie probably saved our chicken's life.

Rachel Campbell

I have been taking my pets to Valley West for about 6 years now, and every single time I go, I am amazed at the kindness, compassion, and thoroughness of the staff and doctors. Their facility is beautiful, they are friendly and helpful, and most importantly, their love and compassion for animals truly shines through. I can't recommend this office enough and I am grateful for the excellent care they show to my pets!

nancy sands

I had a special needs dog that was a diabetic and she was boarded there several times a year. They were so caring and professional. When she was fourteen and she had to be put down, the doctor gave her a sedative and let us spend time with her before the injection. The staff were so supportive and even sent us a sympathy card that was signed be all the staff. I wouldn't take any of my dogs anywhere else.

Adam Patnoe

Very nice office and great, caring veterinarians and staff!

Evelyn Blair

I have so much confidence in valley west. A few months ago, I brought my older cat Jackson to them because he was suffering with cancer. He had to be put to sleep as there was no cure for him. The staff at valley west was so kind and caring. They helped with the whole process from beginning to end. Now I bring my new kitten, Milo, to them because I know he will get the best of care.

Sara Busse

We took our three pups for their annual visits today. Valley West is Covid-19 safe — the folks came to the car in masks to get our girls and to take them inside for their check-ups. Communication was amazing and Victoria filled us in on everything happening with our dogs. Vets and all staff members are top-notch here — kind and efficient and truly looking out for our pups!

Mary Ford

We are new in town so a little nervous about a new vet experience. We were treated like royalty. Office is very nice, Dr. Metz spent lots of time with us! Loved all the vet techs: obviously they love animals. Very kind and loving! At an appointment for a pet injury, they were very empathetic, knowledgeable and informative

Melissa Carpenter

I have been using valley west for many years and have had great vets every time. Dr. Amy Keith is our primary vet and our last visit she gave our fur baby an injection that has changed his life. They knew just what he needed. Thank you. 😍 …

Maria Medvedeva

Phenomenal veterinarian hospital and pet boarding. The doctors and all of the staff treat you and your pet as family. They’ve gone above and beyond to help me get my rescue kitty healthy and off to a good life. Thank you!!

Brenda Stuck

The doctors at Valley West have always been excellent with my pets. I would not take them anywhere else. My granddaughter just adopted two dogs and has started taking them there also. She loves it. I recommend this veterinary hospital to everyone.

Seth Mullins

We took our cat Salem in for what we thought was something simple: she had a prolapsed uterus and believed that spaying her would solve this issue. They did some blood work and found that Salem had many more issues than what she showed on the surface, including testing positive for Feline Leukemia. We understand that cats can absolutely live long and happy lives with this disease, but we'd also seen the effects of this disease first-hand with another of our cats a while back, and to save her the pain and stress of surgery and other various treatments, and her still having a chance even after to relapse and have issues with her disease made us come to the decision to have her euthanized. The positive side to this is we found a vet and emergency center who is caring, understanding, and willing to work with those less fortunate in terms of finances. We had a wonderful experience with all of the staff and would absolutely recommend this center to anyone who needs to bring their pet in for a checkup.

Ann Osborne

This was my first time visiting Valley West & with COVID restrictions, I spent a lot of time in the parking lot. I'm not sure of the normal policy. But other then that, they were very professional & seemed very loving torwards my fur baby's. Spent a lot of time on the phone with me listening to my concerns.

Audrianna Ray

This was the best vet experience my pup and myself has ever had. Dr. Metz and her vet tech was amazing. She thoroughly checked my pup, the visit didn't feel rushed, and she genuinely cared about the health and well-being of my pup. Very impressed with Dr. Metz and this clinic.

Janna Minued

I have been taking my pet here for years, and I must say I'm very pleased with the care in which they give my animals. I had my puppy spayed & they sent me a photo and a progress report on her after she was finished; I thought this was very kind of them to do, because I was worried about her. There has never been any issues with scheduling or even cost on different things. The staff are very professional and meet the needs of my pet and myself. Very clean facility as well and that is a plus!! I could go on and on with my experiences, but I recommend this facility to anyone that has pets.

Holley Holley

The best vet in the area hands down. All of the staff are very personable and willing to make your experience great. The facility is always clean, updated and well-maintained. Love it!

Walter Lapinsky

We have taken our pets to Valley West for years. I find the doctors and staff to be extremely professional and knowledgeable. They take the time to explain what is happening and have compassion. Especially Dr Amy Keith who has far exceeded any normal concern and service but takes the time to explain to you what is happening and has done follow up to ensure our pets are doing ok. In today’s environment it is hard to find quality service let alone outstanding service.

Chris C

They are arguably the most professional and up to date Veterinary clinic in the valley. The staff is professional and courteous and will accommodate your pet into certain rooms if you let them know ahead of time. We had a mobility impaired doggo (old age and bad hip) and they always gave us the very first room coming into the facility to make it easier for him.

Melissa Browning

The staff at VW are very nice and talk with their customers, people and pets. I had to take my dogs in for updated shots. Dr. Isaac Jr always asks about the dogs individually. He has worked with my animals for 6 years. I can wait while procedures are done to get updates and know how it went, then come back to pick them up as soon as they are ready. I have several friends that go to VW Hospital. Thank you for great service.

Jeana Petry

These people are great. They are so reasonable with the charges and so good to our dog. I travel from Elkview, and it is well worth it. We recommended Valley West to our son and daughter in law, who already had a vet. They tried Valley West and changed, they love it there!

Heather Arden

Dr. Metz and support staff were so patient and kind with my two anxious dogs. They took their time to help my boys feel at ease, ensuring they received the necessary care.

Don Walker

The support staff are wonderful, compassionate folks who truly love their jobs! I have had experience with the veterinarians over the lifespan of three of my four legged family members - both felines and canines. The docs have not only cared for my pets, they helped me survive the antics of adolescent dogs through end-of-life sadness. I could not imagine entrusting the health of my pets to any one else's care.

Sandy Shawver

The young lady name Jessica took care of me over the phone. I was paying for a neighbors dog and she made sure everyone was taken care of. And the vet actually called me and talk to me about all that was wrong and what we should do and gave me different options. I would give them more than 5 stars if I could. Thank you all for taking such good care of Marley.

Maggie Looney

I have 2 dogs and a cat, they are like my children. Valley West has the best hours in the area and I've been taking my animals in there for the last 3 years. All of the veterinarians are wonderful and the staff is incredibly kind! The prices for procedures are very competitive to the local vets as well! I always recommend Valley West to anyone who is looking for a new veterinary clinic!

Garth Thomas

We took our new kittens to Valley West for their initial health check and vaccinations. The vet tech and veterinarian were both very professional and personable. We received a thorough overview of potential health issues and current needs. We were pleased with our experience and hope to have a long relationship. Valley West is also taking appropriate precautions for dealing with the current Covid-19 pandemic.

Paul Taylor

I have taken my dogs to Valley West for over 30 years. The staff is great. Dr. Marshall has always cared for my dogs like they were his own. My dogs have had simple things done such as nail trim and bathing to major surgery. I have always been happy with the care my dogs have received. Last year I was having heart surgery, when my Saint Bernard became very ill. My wife could not get him to the vet and called Valley West and Dr. Marshall came to the house and took care of everything. Very caring doctor's and staff.

Amy Boggs

Dr. Amy Isaac is fabulous. She really, truly cares about her patients. She has gone above and beyond to make sure my cat is ok and has the best chance to live an even longer life. I couldn't ask for a better vet.

Richard Boyd

A very good office. We moved here 4 years ago and went to their office to get registered. They obtained all our pets' records from our old vet by fax while we were waiting and we made a seamless transition. We especially like Dr. Amy Keith.

Kristy Zak

Very good care! They have taken excellent care of my furry babies for many years. Staff is helpful , professional and caring. Dr. Keith has been an excellent Vet for my little Lucy. I recommend her highly!

Ryan Thacker

Very friendly staff. Had to do an emergency visit due to a snake bite and they saw us almost as soon as we arrived. Staff was very friendly and helpful. They have a very nice facility as well.

Mike Keller

We have been taking our three dogs and various cats to Valley West for years, and we've always been happy with the service. The doctors are all friendly and knowledgeable, and the staff is courteous and helpful. Love the new location!

Kenzie Baker

I cannot recommend this place enough!!! If you’re looking for a place that genuinely cares, this is the place to go! Also, Dr. Keith is absolutely phenomenal! She and I have been in constant contact over my little fur baby!

Dana Elkins

Great staff and Dr. Amy Keith is first class. I had to get an evaluation on my 11 year old diabetic Manchester Terrier. She helped me find a cost effective solution that will keep my doggie feeling good for as long as possible. She could relate to what we were going through because she has a dog at home with the same ailment. - Thank you Dr Keith and Thank you VWVH Staff!

Connie Lee

Dr. Amy Keith and her technician Brianna were accommodating, kind, and compassionate when Kitty and I visited. It was our first time and the office staff made us feel very welcome and taken care of.

srbroadwater

All the vets are great, as is the support staff. The care my Golden’s get here is second to none. Everybody is great with my dogs, and you can count on everyone to take good care of your friends. Friendly, compassionate, and caring - EXACTLY what I want in a vet!

Meghan Moses

Dr. Marshall and the employees at Valley West Veterinary Hospital are always professional, courteous, and knowledgeable when it comes to caring for my 2 dogs and cats. Scheduling an appointment is easy and hassle free, and the facility is clean and modern. I would highly recommend them due to detailed care they provide my animals and the great service that their friendly staff provides.

Juanita Mullins

They took care of my dog very well. They did surgery and it extended her life some. Improved it for a,while. She had cancer and nothing more could be done. I have had other dogs there and they were very caring and did everything they could to help any animal.

Gary Bowe

Our family has watched, over many years, this outstanding staff mature from bright young people to a brilliant, mature, well organized provider of unmatched healthcare. We are confident that our 4 legged family is being cared for just as if they are the only patient. 5 star rating X 2. Highly recommended! Gary Bowe

Wanda Thibodeaux

Just had a scary experience with my little Beignet. She has a heart disorder and takes meds every day morn and night. She got up one morning and would not take her meds which she loves and usually demands to have immediately by stomping those little feet and yelping. This morning she would not eat at all. She did drink water. We brought her to the vet and they agreed to see her right away. On that visit she received four injections I remember and the vet wanted to see her the next day. That visit she received another four injections and a liver detox plus pain meds because she was having a problem with her hind legs. She could not walk and would just drag them. The vet called to let me know where she would be the next Monday in case Beignet was still having problems. She was better, Thank Goodness, and has continued to get better. She's almost 14 so I know it's gonna happen but I'm not ready yet. She's on a fluid pill also. The heart caused the liver to enlarge. She is my baby and sweeter than any dog ever. Some vets may have wanted to put her down but I am so happy that mine did not even suggest it. Beignet is handling her bad back legs now, not walking well, but not suffering either. She hops around and appears happy and content. I am delighted to have her back. I owe that to a vet that cares about animals which I really appreciate so much. I've been down the road with one who did not care and I lost my little Jolee which was almost unbearable. Wanda Thibodeaux

cuddle bug

I found him to be very sweet caring professional loving and kind the stay with me the whole time my friend baby was going to sleep made the transition not easier but more comfortable thank you for all that you did I appreciate you ❤️

Jill

Best place to take your pet! Very nice place they always go over prices beforehand and give you different options and it won’t even be medicine options, they’ll also tell you at home remedies they won’t make money off of so it shows they truly care for your pet! They’ve always been so nice and sweet to my cat and always explained any questions and I 100% recommend this place!

Michael Griffith

We had our 1st annual physical and vaccine catch-up today with our 15 year old chocolate lab. They took us in on time, were very kind and professional. Thanks Valley West 👍 …

Meaghan

My cats have received excellent care from the staff here. My littlest rescue got parvo at the beginning of the year and they were so easy to work with and such a huge help in such a frightening time. So grateful for all the staff involved.

Sarah White

Valley West is the best vet we've been to in Charleston. We used another vet for a short period & they didn't even compare to Valley West. They're very accommodating. Dr. Metz in particular is awesome! She's our pet's vet & does great with her, even though our pet isn't the nicest to strangers. Thank you Dr. Metz! You're the best!

Julie Halstead

I LOVE Valley West Veterinary Hospital because they LOVE my cocker spaniel Bella! We receive friendly greetings, they make over her like long-lost family (even though we are relatively new patients), and the doctor staff is gentle, extremely knowledgeable, compassionate and pro-active. I even board her there when I am out of town because I know they will give her tender loving care, and will answer my silly phone calls when a lonely mom checks in on her from out of town.

Scotty Stone

Quick and attentive thanks for being great with Space Cadet :)

Hali Matheney

Called and got an appointment the same day for my cat, Oliver! They had him in and out in less than an hour and advised exactly what he needed. Very professional and affordable. 12/10

tammy shamblin

We love Valley West and have taken most all of our pets to them. Our rescue dog, Trixie, developed a mass behind her eye several years ago, which they were able to diagnose, and refer us to Virginia Tech for specialized treatment. Our current dog, blew out both of her ACLs last year and Dr. Isaac was absolutely wonderful with her. She had surgery last fall on the most unstable leg and we were very pleased with her treatment and the staff there. A year later, and she doesn't even have a noticeable limp. Each time we go there, whether it be for one of our 3 cats or our dog, we are always pleased with our visit.

Elizabeth Fuller

This was the MOST caring place I've ever been to! The staff went over and above the call of duty for my beautiful Ace in helping her pass on to doggy heaven. They went as far as to send a card to my family with a paw print card and words of sympathy to my kids. They now have my loyalty and I won't go anywhere else.

Stephanie Conner

Such a wonderful vet office! The staff are excellent and all of the vets are great! They are always so attentive to my pet's needs and address my concerns. Our last dog had Addison's disease and Dr. Any Keith did an excellent job of managing it. Thanks to her, our dog got to live a long and happy life despite her disease and Dr. Keith was there for us every step of the way! We just got our current dog a year ago, he has some anxiety issues, and they've been a huge help in managing them. I can't praise this office enough!

Joanna Stover

Very friendly place! Dr Tom Isaac was very knowledgeable and compassionate about our dogs serious illness. We were never rushed and appreciated all his time and advice. Definitely reccomend!!

Andrea Ferguson

They are very caring and are sure to answer any questions you have. The only thing that I could see that make the trip less stressful when it is already bad enough, is the amount of money you get charged. I feel like you get taken advantage of when you need to get the basic care or emergency services you need for your pet.

Donna Eads

The employees that came out to get my dog were very nice and good to the animal. My dog wasn't afraid of them Once you hurt my dog, she is very jumpy around you. She's not like that at Valley West.

Marie Sharp

I have always felt very confident in the veterinary care at Valley West. They are kind to my animal and I believe they have his best interests at heart. Their recent updates to the office are very nice, and the new system of appointment reminders is convenient.

Ellen Perine

Dr. Metz is wonderful! She called me on her day off to give me blood work results and discuss my dog's condition. Dr. Metz went above and beyond by calling a veterinary ophthalmologist concerning questions I had about my dog's cataracts. Dr. Metz answered all my questions and concerns and reassured me that my dog was a healthy fourteen-year-old Yorkie. I highly recommend Valley West Veterinary Hospital because the staff provides the very best veterinary care for your pets.

Scott Icard

It is Christmas Eve morning. Our Corgi redeveloped an ear infection for which he was successfully treated by VW earlier in the year. One call and we were told to bring Dewi in, although they were booked solid and were closing at noon. Dr. Leadmon directed staff to administer otic medication, which they did while he was still in the car. Very responsive and very caring. Wonderful people who really showed their love of animals at this most special time of the year. God bless them all.

Melinda Wines

Today I took my dog in for the vet tech to express my dog's anal glands. However, the vet tech suspected a problem, and I was immediately able to talk to a veterinarian, who examined my dog and prescribed antibiotics. Very grateful for Valley West and Elk Valley Vet Hospitals. Their vets and staff are very professional and caring people.Very highly recommend!

Joe Solomon

These folks are the bees knees! Cicada always has such a blast, and also they just about saved her life when she was only a few months old. Thank you for giving us a chance to become best friends for life!!

Buddy Clem

They are skilled in medicine, surgery, and talking with the family even when it is time to make the hardest decisions about your pet. Dr. Tom Issac is by far my favorite, but my cats trust all the vets there. My only complaints are their limited doctor's hours, and that they no longer do blood transfusions. For that you must go to the Emergency Animal Hospital in South Charleston, and they are much more expensive, and only open 7pm to 7am. I recommend that you trust Valley West with your precious pets.

Sharon Garnes

Valley West Hospital would be great if they did not have exorbitant prices. You must chose between your pet or house payments.The Vets I come in contact with at this location are fine doctors.

Bette Damron

GREAT group of Professionals! Today, we took a little stray cat in and she was seen by Dr. Skaff and her assistant. Dr. Skaff possesses knowledge and is very competent but she is also kind, compassionate and really listens to you! We have just found another wonderful vet at Elk Valley ! We highly recommend this group!!

Sierra Embrey

I took my puppy Sadie to see Dr. Skaff for her 1st visit. I had never been to Valley West so I wasn't sure what to expect. Everyone there was very sweet and so good with Sadie. I absolutly loved Dr. Skaff! She explained everything so well to me and I could tell she truly is passionate about her job! I would highly recommend Valley West!!

Shea James

Valley West is a wonderful practice with outstanding staff. Doctors are happy to discuss treatments, pricing, and expectations. One of the best practices in the valley!

M

Kind staff. And they will work with you in an emergency situation.

L DeMorato

The vets are very friendly, helpful and knowledgeable. I don't mind the wait (which is usually not too long) because they take their time with your pet and never seem to try to hurry you. I never have a problem getting an appointment.

Creepypasta Ash

Great vet care here. Valley west has the ppl for it here. Lovee and knowledge. They can take care of anything here. Their great with ur animals. Mine first time there was 5 years ago. I had a mini poodle who had been hurt by a tech before. Well let me tell u he was always on best behavior when there. He trusted them. He had arthritis and they had to test his joints by flexing them and moving them around. Even though it hurt they were gentle and he knew it was ok. This is a top notch clinic. If ur thinking on it. Just make a appointment u won't be disappointed. Thanks everyone!!!

Don Johnson

Took our Double Doodle pup in for shots. They took very good care of her. The vet techs were caring and professional. Quality service at a reasonable price. I highly recommend Valley West. The new location is just down Virginia Street from the old site in a brand new building. Lots more parking here. Very nice.

Robin McDerment

We have been taking our fur babies here for years. We have confidence in the doctors and staff. We receive email updates when it's time for boosters and refills on meds. Always satisfied here.

Helen Ries

My kitty, Marco, is afraid of everybody but me. I was amazed at how comfortable he felt around the vet. As a consequence he cooperated 100 percent. Also about a week and half ago I had to have my kitty Ashley put to sleep from old age. I was a basket case. I was very grateful for the way they treated both me and my pet in this trying situation.

Rthymnn Good

The staff and Mr.and Mrs Issacs was very kind and helpful they helped mewith my fur baby buddy boy. Buddy boy was treated by Tom Issacs and his staff. They were very calm with him which made him feel relaxed .He was verygood for them which he wasnt for other vets he went to . So I would definitely recommend Valley west to anyone

Amy Fizer

The entire staff at Valley West has always provided excellent care for my pets from the time I adopted them - until the end of life. Great caring staff and very knowledgeable.

Connie Marcum

Can’t say enough good things about my recent experience with dr Metz and her staff. Saved my baby boy’s Hank’s life in my opinion, and really put me at ease. Thank you!

Dennis Lewis

We have taken our pets to Valley West for many years. Dr. Metz is our vet of choice. We bonded with her as she took care of our little maltise through her last couple of years prior to her passing at age 15 in Dec. 2018. We now have Maltipoo puppy we have placed in Dr. Metz care. We know our new puppy is getting the best of care with Dr. Metz.

Elaine Kelly

Excellent care as always!! Our dogs love going to see their vets:) Deshka is in love with Dr. Amy Isaac:) Vets and staff are great and caring.

Tonya Haynes

I have been talking my fur babies to this veterinarian for years because I know they are in the best possible care when they are there. I won’t take them anywhere else. I highly recommend Valley West Veterinary Hospital.

Andria Condon

My husband and I couldn’t be more pleased with the knowledgeable, caring and friendly staff at Valley West. We saw Dr. Keith and she took the time needed to explain and answer questions about our pet. Thank you VW for your compassion and class!

Michael Whitman (Mike)

Fantastic staff and service. Wife worked here for about 3 years. Love the Issacs', Dr. Marshall, and the rest of the staff. Sister location out in Elkview (Elk Valley AH). Only drawback is the small parking lot, but maybe someday the will get to work on a new location up Virginia Street.

Tina Cheslog

This is by far the best vet you can go to. They have always helped my babies and walked me through everything they are doing. Reasonable rates and the employees are awesome. I will never go elsewhere.

Alyssa Diveley

I love taking all of my fur babies to them. They’re all super friendly, and take great care of the animals. A little on the pricy side but you get what you pay for so I can’t complain.

Charlie Buck

Will not take my animals anywhere else. Dr Isaac is super with both animals and their owners. Caring and compassionate with top notch facility and staff who are friendly and courteous to everyone.

Joshua Stone

Staff and Doctors are so professional and caring. Responsive and quick appointments. We love taking our dogs here.

Russell Fox

The staff are very knowledgeable and courteous. They've always taken excellent care of all our pets. We highly recommend this hospital and clinic

Scott Anderson

Great Vet Office! They take terrific care of our poodle Gracie. You can really tell that they love their work and our Gracie!

Carli Ratliff

Spent a lot of time with my cat that had to have surgery due to a tumor and a lot of time explaining things. This vet is an hour away from me but was well worth the trip! Surgery went well :)

Greg Woo

Great service and friendly staff. Sop is professional done.

Elizabeth Moss

They were excellent with my 4 month old pitbull. The Vets were outgoing with him. Talked to him petted him and made sure he was very comfortable the whole time.

Fran Ramella

The place is a has a wonderful atmosphere. People are knowledgeable and compassionate. I love the kindness express to pet parents and pets

Rebecca Bumpus

I hadn't been here for a while and really impressed with the tech and veterinarian and their new location. Was surprised when my next door neighbor approached me out in the parking lot, she now works there.

Nathan Hoffman

Everyone is just the Best !!! We have 3 babies of our own and 2 foster babies. We're in all the time. Whether it's something ordinary or something serious you know you're getting the Best care !!

Daniel S

Excellent in every respect, and you can tell their staff absolutely loves animals. If you're in the area and looking for a Vet, please consider Valley West.

Rich Scharf

Valley West rocks! I was in town to move my mother into assisted living, and they gave me advice on how to catch her recalcitrant cat to move him with her. Then they squeezed him in at the last minute, before I had to leave town to go back home, to give him update inoculations in order for him to be able to reside at my mother's facility

Donna Hastings

Caring professional and support staff take exceptional care of your pet, listening to your concerns, seeking additional resources and expertise when needed, and working with you to provide the best care for your pet.

Leah Craver

They are super friendly, helpful and genuinely care about your fur babies. I'm really impressed work and grateful for them!

Jim

Staff are very friendly and knowledgeable.

John Stigall

The vet tech was very personable with Buddy and Dr. Marshall was very thorough and took time to answer all my questions. As usual I was very pleased with our visit.

Melinda Richau

They are awesome...emergency and they were able to see us same day since our regular vet refused.

Andy Ray

Nice friendly staff. Knowledgeable vets. Spacious clean atmosphere.

Dyan Applewhite

Love the way they treated my oldest furbaby. That's very important to me.

David Chaffins

I take my two dogs here. They are very professional and extremely friendly. They really care about your pets and are always willing to go above and beyond.

J Lollo

Amazing people, they take good care of my little one.

Mike Szerokman

Once again The care and compassion for my girl Susie was excellent. The staff is always friendly and professional. We wouldn’t go anywhere else.

Mary Williams

I have always had a good experience with Valley West for all of my pets. Staff and Vets are professional, caring, and obviously love what they do

Bruce D

Polite and helpful staff with skills to handle a dog not used to strangers. Vet is nice and knowledgeable. Will recommend!

GEORGE HERNANDEZ

Pet friendly staff and my pets are well taken care of.

Donna Runion

I have been taking my pets to them for over 15 years. My pets love them. Great care from the Vet's and staff.

Carpe Diem

I board my dog there alot ! When im going over weekend stays or vacation also his vet. Just dropping him off is so time consuming!! Even if its just me there...if more then ill call ahead ! Forced friendly faces . With that being said all else so far is ok

TERESA BURKE

THIS IS THE BEST VETERINARY HOSPITAL EVER. I HAVE ACTUALLY MOVED FURTHER AWAY BUT STILL USE THEM. THEY ARE FRIENDLY, KIND TO MY PETS AND THE FACILITY IS SO CLEAN. THEY ARE ACCOMMADATING WHEN YOU NEED TO GET IN FAST. DR. ISSACS IS THE BEST.

Donna Parsons

Awesome service, have taken all our dogs to them for over 18 years.

Mitzie Christy

Very clean friendly staff great with Buddy. Dr Metz takes her time with him and answers all questions. They are a great bunch of people

Theresa Norwalk

My first visit with Charlie.... The staff was very friendly and attentive. They were busy but we didnt have to wait long and the Dr. was very informative...She gave me lots of good advice...

Heloise Swanepoel

Really nice facility, ample parking, short waits. We have seen several of the vets here and our dog has always received excellent care!

Jeremy Newhouse

Have used this vet for years and love them. I truly believe my dog has lived a better life because of this place.

Amber Smith

I have used Valley West for both of my animals about and I have never been disappointed! I recommend them to all of my family/friends

Mary Elkins Caldwell

I've been taking my pets there for years and they have always been the most helpful, friendly and informative Veterinarians and staff I've ever known.

Juli M

Professional, courteous and attentive staff. Doc has a wonderful bedside manner.

Cathy Buckland

Very kind staff helped me through a difficult vet visit.plan on bringing my other pets there.plenty of parking

teddy Mansfield

We love the staff and the care our service dog gets there!!

Rhonda Layne

Even through the pandemic and chaos, the staff and doctors were professional, informative and got my friend's furbaby back to healthy and feeling fine.

Russ McDaniel

Thank you guys for all that you do. Especially in Victor's time of need.

David LaFond

I needed a Vet for my puppy, and not have time. I,m a trucker, they got me in, and out within 1 hour. Thank you. Cinnamon thanks you too.

Taylor Swanson

Quick service with knowledgeable vets and techs. Clean office and no smells. Very professional.

Danielle CUMMINGS

Great Vets and staff. Very confident in their care when I leave my babies there.

Lanika Hayes

Beautiful building. iDog love go to veterinary. Thank you ! 😊 🐕 …

Andrea Wilson

A bit pricey, but excellent services for your animals, friendly staff.

Barbara Carter

Excellent care the staff and doctors there are the best I never would take my dog any place else I do highly recommend them to everyone

Nana Bradley

I love valley West vet clinic, they are very professional and knowledgeable about the care of your pets. I highly recommend them, if you looking for the best pet care.

Rthymnn Good

Have brought buddy there because i love the staff and drs and trust them totally .Everyone is very friendly and caring with our pets

Stan Taylor

This place is by far the best veterinary hospital ! The staff are so caring and the Vet herself explained everything in detail ,you can tell they truly CARE about your animal , not just a number ! I truly recommend this place 🐶🐱 …

Sheila Radochio

Valley West is the best you could ask for to care for your "fur babies". They are professional, caring, attentive and treat your pets like they were their own!!!!

Soccerbear77

The staff here is so caring and treats all the animals with love and respect. I would not take my dog anywhere else.

Mk P

Staff is always very friendly and attentive. Dr. Metz is great and I have never had any problems with the services.

Jimmy Nichols

Valet West really does a great job in taking care of your pets and they even call to check up on them. Very personal and reasonable.

g smith

This is the best place to bring your pets hands down! Everyone is polite , helpful and very knowledgeable. Thanks again for everything.

Lindsay Casto

Best Vet in the Kanawha Valley!!! I will never go anywhere else!!

Art Riley

Very good, attentive service and really seemed to care about our pet. Quick in-take and examination and friendly personnel!

Arthur Riley Jr

Mom cat and 3 kittens: and Valley West was great!!! Have been a client for 25 years and never been disappointed.

Lisa Roehl

They're so knowledgeable, friendly, and take great care of my pets.

Smith Family Insurance

Great place to work with!

USMC Veteran

Valley West has been taking of our Roxie since she was a puppy. Dr. Isaac, he's is a great veterinarian

Mary Pritt

They took care of all my mother s Dogs and my rescued cat Sally. They are great and have Seniors discounts.

Natusha Medley

I love the service here!!! Had to put down my Gracie Mae! They comfort us and made this a much better experience for us!

Roger Hunley

Love the new building, easy to get in and out. Dr. Keith takes great care of our cats.

Ericka Martin

Wonderful staff and excellent care! Thank you Valley West Veterinary Hospital for being awesome!

Heather Parks

Lovely staff and Drs., new building is really nice and the rooms are spacious and nice for you and your pet.

Luther Hudnall

Wonderful staff very nice people who care about your pets! Very clean and great doctors and staff!

C S

An awesome veterinary clinic that saved my car after being misdiagnosed by someone else in the area for months. You couldn't ask for better service and kindness from the employees here

Emily Sigler

I can’t imagine taking my pets anywhere else. I always recommend them to anyone looking for a vet.

Kristen Kinder

I AS A NONPROFIT ANIMAL RESCUE OWNER. TAKE NOT ONLY OUR RESCUED ANIMALS HERE BUT OUR FAMILY PETS AS WELL. WE LIVE THE DRS & THE FRIENDLY CARING STAFF

Brandi Sayre

The same wonderful doctors that are at Elk Valley, but at a closer location.

Mary Kirby

They always provide quality care for my animals

Ruth casey

Prices are very fair, staff is great, they took me in at the last minute saved my baby's life.

john jordan

Valley West is staffed by courteous professionals and staff within a modern facility for animal care. Highly recommended.

Krissy Seabolt

I love this vet! They are very caring and considerate with my furbabies!

C Wise

They so a great job Been going there for a long time. First with Akitas now with a English Mastiff

leigh griffith

My family has used Valley West for years. Always treated professionally, quickly and affordable.

Thomas Knight

Very professional environment. Best around the Charleston area. New facility is awesome. Very clean.

Cari Stone

Loved how they kept me informed as I was waiting for my dogs. Costumer services at its finest.

Andrea Giglio

The staff is very sweet and helpful and treat your pets like their own.

Danyeil Reed

Always friendly and very helpful. A little pricey compared to others in the area though.

Cheryl Vineyard

Their doctors and support staff are experienced and dedicated to taking excellent care of their patients.

bpiteach b

Love the vets!! Feel very comfortable asking questions and knowing they will have the answer. It is a GREAT place!!!!!

Shawn Pinkerton

Suggested to me by the vet at KCHA. Wonderful staff and great care on my Rosie

rea pomeroy

I was really pleased with the care Dr Graham gave to are family fur babies.

Allstartrophywv

Great job...dog had a bad laceration that was stapled up and now she is good as new. We will be back

Paul Tyler

Easy to get appointment for your pet and very friendly,great prices👍 …

Suzanne Jones

I've always received excellent vet care @ VW. You won't find better care anywhere.

Robert Smith

Great people, smart choice for your little friend.

Kristene Arbaugh

They will do everything they can to help your pets. Genuine & kind & good to explain things.

Warren Seckman

Just nails done. very good job and I was glad I got to be with my pet

Kimberly Robinette

Always a wonderful experience. Very friendly and efficient staff. Always a very clean facility.

Sandy House

Good vets, good location, nice staff, take very good care of our pets!😻 …

L Carr

Such caring, wonderful doctors and staff. I will never go anywhere else!!

Dave Fierbaugh

Honest, caring people. Very knowledgeable. Willing to help in any way.

Darla Burns

Very pleased with the care our puppy received on both visits so far...

Angela Patel

Great service and friendly staff. They are extremely knowledgeable and great with my furbabies.

Justin Kraynie

fast, friendly, cheaper than other area vets, and obviously care for their patients.

JOLINDA SISSON

Everyone was very kind and helpful when I brought my grand puppy Ruby in.

Keyaina Johnson

The visit was quick. MY 🐶 math seem to like the people …

Tammy

Staff very helpful, kind, supportive when my dog had to go sleep with the angles.

Eric matheny

Good vets, nice new building & they work with you instead of trying to sell you unesasary stuff

Alexis Weaver

They are calm and don't get frustrated with my 10 weeks puppy.

Zaina Smaidi

The staff is always nice and they care about your animals.

Michael Riffle

Super friendly. Relativity fair pricing!

Debra Tagnesi

They truly care about your pet. I trust them completely.

Tinki Baker

I appreciate the time taken by the staff and doctors in treating our puppies and loving on them after a hurtful shot.

Kimberly Cooper

Very caring staff they been awesome to me and Bear and Ike!

PJ MCcune

Awesome Care To My Baby Boy Bentley ❤️ Thank Y'all

Heather Schultz

My dog was happy and she loved the staff.

Delana Wheeler

Amazing Doctors & caring, knowledgeable staff

Lee Summers

They treated us excellent even though the reason we were there was not good.

Lester Jones

Excellent service ,even under today’s difficult Cirripedia.

Greg Crihfield

Dr.Marshal is the greatest vet.ever I only go when I can see him or its an emergency

Bradford McElfish

Can’t say anything bad. They treated us well.

Clifford Ronk

They make you feel like family and they care about what you care about

Shannon Skiles

I could not be more pleased. The expertise and compassion is remarkable and greatly appreciated.

Carl O'Neal

Wonderful, very friendly and pleasant.

James Eskins

Outstanding veterinary hospital. Doctors and Vet Techs knowledgeable, friendly, and professional.

Kelly Rice

i always have a great time at valley west . they feel like family

Hillary Harrison

Love the doctors and staff here! Recommend them to everyone.

Rodney DeBarr

Professional, caring, they took care on my girl (cat).

Teresa Sanders

Disappointed that there's no a doc in the house on Sundays. Maybe I just didn't read enough information online to know before I go :)

Jackie Lilly

Excellent pet care from knowledgeable and compassionate staff

Bruce Casto

Very caring staff and helped the best that they could

Tonyasawtt Millernmmmem

They care for you and your pets. I TAKE B9TH MY BABIES HERE AND TELL EVERYONE TO COME HERE

Jay Light

Very friendly place and kept us up dated daily about our kitty silver

Sandy Legg

Great place to take your animals! They care about them!

fuddster elmer

The best... kind an friendly staff

stacey tully

Very good service and they are so good with the fur babies.

Regina Breedlove

Thank you for the wonderful care of my little Manny. Thank you very much.

Eddie Moore

Great folks that care about your pets.

Brady Campbell

They always treat our pets like family.

Elizabeth Moore

I have a boxer his paw need look at and I need to know how much yall charge

Josh Wiseman

Always been helpful & accommodating with my aging dog

Bob Paterson

I am a little biased. My sister is Dr Metz

KIM R MASON

Best place for your fur kids healthcare

Erin Lucas

Always take care of my kitties

Robert Allender

The staff there all love my good boy Rowdy

Yolanda Farmer

Very nice place and people

Debra Salter

Because they really care and are kind and gentle.

David Holdren

Took great care of my baby

Lori Burton

Fabulous staff and care for our fur baby

Ann Frostick

Friendly, caring staff with excellent vets!

kay smith

Very nice, puts my per at ease...

Michael Mccloude

They treat your pets as their own.

Ingrid holley

Friendly service and well education staff ❤️

Dana G. Neilson

Friendly, professional, compassionate staff and Doctors.

Robert Kardos

Nice people. Sometimes have a long wait.

SL SHAVER

Beautiful new hospital, gentle vets.

Larry Rogers

Great service and very friendly.

Karen Hartwell

Great love everyone that works here

A Findley

Extremely helpful staff.

ricky miller

This is my preferred veterinarian office for Wellness checks.

Stevenson Moses

Hurt pocket but dog is better

Louis Aragona

Saw my friend quickly on short notice

Larry Stamper

Friendly staff and always ready to help.

Tom Capito

heart worm and flea & tick check up

Clayton Brogan

Good and not to expensive staff is great

Jay Blackman

Kool

R Whittington

Best Veterinary clinic in the Kanawha Valley!

Kantrell Mcleod

1 of the best in this valley

Rita Shaffer

Pricey but good vet

Eric Eanes

Amazing. Great staff

Lori Turner- Thompson

Excellent place to take your animals

tara morris

The Dr and staff are awesome.

Virginia Quinn

Treats our dog great.

D Durjinn

Always treated respectfully, good people

Xxx Xxx

They are Amazing

BILLY BERKHOUSE

Very nice knowledgeable staff

Williamson Lexford

Save my cat I think he was poisoned

stormy heaven

They are very nice and helpful

chris white

Dr. Metz is the best!

Scott Hill

Good service nice people

Tim Vaughan

Very friendly & helpful.

Willian DeV

Thanks for your professionalism

Jackie King

The very best in town !

Melissa Stricker

Dr. Metz is the best!

Hector Jeyakaran

My local choice for Gracie

Robin “Halfpint” Iannacone

Helpful, friendly employees

rreishman

Would never go anywhere else!

Deborah Mc Dougall

Excellent

David

Great caring staff

Brenda Keiffer

Good veterinary business.

Des Hudnall

Very nice and helpful

Sheila Totten

Excellent pet care.

Christy Williams

This place is the best!

Brian Long

The very best.

Bob Moore

Professional & Caring staff....

Ronda Kiser

All the needs for my dog

Katherine Ross

Great care!

Kevin LaFlamme

Awesome place

Darius Revels

Great place !

Robin Welling

Great folks!

Paul Vanover

Very kind Doctors

Ashly Klarner

Awesome staff

Sara Walker

Good staff

Priscilla Banks

Bigger

Shonda Toler

Caring staff

Marcia Murphy

Great place. I've been doing business there for 40+years

Paul Hughes

My cat Bogey, was injured and needed care as soon as possible. I called Valley West after a coworker highly recommended them. They were so helpful and understanding and were able to see her right away. This place is nicer than my doctor's office and everyone was so friendly. They treated Bogey and she is home healing. This is now our vet from now on. Thank you to all the staff that took such good care of Bogey!

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