Reviews of Good Shepherd Veterinary Hospital. (Veterinarian) in Charleston (West Virginia).

Good Shepherd Veterinary Hospital

302 Reviews

108 Comments

Veterinarian

Animal hospital

3703 MacCorkle Ave SE, Charleston, WV 25304, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Good Shepherd Veterinary Hospital, Veterinarian in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Good Shepherd Veterinary Hospital

Sunday

Closed

Monday

7 am–6 pm

Tuesday

7 am–6 pm

Wednesday

7 am–6 pm

Thursday

7 am–6 pm

Friday

7 am–6 pm

Saturday

9 am–12 pm

Popular times

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Monday

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Tuesday

7
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Wednesday

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Thursday

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Friday

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Reviews of Good Shepherd Veterinary Hospital

Miranda Somerville

Good Shepherd Veterinary Hospital has helped us since the day we brought our beloved Pembroke Welsh Corgis home from their respective breeders. I ask a lot of questions & they always help me & answer them thoroughly. I love this place & the people. They are our favorite small animal veterinary hospital for our dog & cat furbabies ❤️💙💜. …

erin webb

Great vets and great people! My rat had an ulcerated tumor that needed surgery, Dr. Sarah made sure to do it that day and treated my Rosie with love and respect. Rosie tore open her stitches the next day and Dr. Sarah came in on her day off to help. The vet tech texted me personally to check in on Rosie! These are wonderful vets who care about all animals no matter how small.

Thisha Hager

I have taken my boxer for the last year. They always get her appointment within a week and also very loving and caring. I plan on boarding both my Boxers there this summer

Missy Vest

I would trust them with any one of my three kitties and believe me, I would NOT take my babies to just anyone!!! They are wonderful with all the animals in their care!

Tabitha Stephens

Great staff, caring, knowledgeable and great prices. We will return for all of our pets needs.

Jimmyjam 88

The best Veterinary Hospital in Kanawha County. This place has my business for my pet for as long as I have my pet (Peewee). Or any other pets I may get in the future. Friendly atmosphere, and everyone is a true Professional with the service that they provide for you and your pet.

John Segsworth

Always provides great care for our animals. If I had to pick something to improve it would be timing, we frequently have to wait after our appointment time to be seen, but the wait is worth it in this case.

Sherri Gollihue

My dog was so sick when we adopted him from the shelter around Christmas but you can’t tell it now! He has gained 17 lbs. Thank You Good Shepherd!❤️🐾❤️🐾 (recent is left) …

Robert Barr

Great ppl staff is kind and the vets are tops boarding my dogs was so easy and my boys where taken care of ...thank you guys

Abigail Steele

I have been taking both of my cats here for years, and I have always had nothing but great experiences. All of the vets always make sure to take the time to explain everything in detail and answer any questions that I may have which I really appreciate. All of the staff are incredibly kind and are all very gentle with my kitties. Also, I feel like it is all very affordable.

Elizabeth Brumfield

I've been taking my pets here for years and we love them! They recently caught Lyme disease in one of my pups even though he wears a seresto collar. Top notch Vets and vet techs! ❤️

Nicole Drought

Took my dog here for a teeth cleaning and extraction per his regular Vets recommendation. Their prices for the cleaning started at $250 and up depending on extractions/extra dental procedures needed. I did call another place that did dental cleanings (their price was much higher) and they required you become a patient with them and pre procedure testing as where Good Shephard did not. Now it was offered at Good Shephard but my dog just had blood work 2 weeks prior at our regular Vets office. I was a bit confused as to his drop off as when you drive into the parking lot there are number parking spaces that state the lobby was closed and you needed to call upon arrival. I called the number listed and got a answering machine 3 times and then was put on hold for 10 minutes. I hung up and called a 5th time and was told I could just come in. There is sufficient parking spots which was nice. There were about 6 other dogs there when we went in and 2 "house" cats that were roaming around. When I made his appointment they were booking a few weeks out but really not a bad wait. His appointment was at 8am and I picked him up about 6 hours later. I had no idea he would have to be there that long if I hadn't of called to check on his progress. He did receive anesthesia in order to have his teeth worked on and he was given pain medication. If you will be waiting for your pet due to your home being far away, there are alot of places nearby to visit. Department stores, grocery stores and restaurants. Should we need further dental care we will return to Good Shephard Veterinary Hospital.

Melinda Eblin

wonderful passionate staff!

Harley Farrell

Very knowledgeable and listen to all your concerns. They work with you to determine the best treatment plan for you and your pet. They explain everything in great detail and don't rush you through the visit.

Steve Bee

First time here since I moved to Charleston. Friendly, compassionate service. And, they keep it clean inside. Charlie, my tuxedo, and I were greated by the welcome cat. I think his name was Zack. That was nice.

Megan Gundy

I would give this vet even more than 5 stars if I could. They have gone above and beyond to keep my 13-year-old baby as comfortable as possible with her arthritis. They treat her like a queen every time we drop her off for her laser therapy treatments. The vet tech has even brought the laser therapy machine outside if she’s not up for walking. If she can’t walk well, someone will carry her inside (and she’s 70 lb heavy) if she needs to be checked for anything. I can’t thank this vet hospital enough for the compassion, empathy, and kindness they’ve shown towards my dog and my family.

Jackie Venus

I have had a lot of bad experiences with vets in Kanawha county. Some of my worst experiences have been at Avalon and Valley West. A friend of mine suggested Good Sheppard and to be honest I wasn't hopeful, but my cat needed an updated rabies and some blood work done to rule out liver and kidney issues because his fur suddenly went from grey to brownish color. I was impressed. The wait was longer than expected but through them still having to not let humans inside and running back and forth that's to be expected, and it was a Friday too. They listened to me. And the vet even didn't have answers for the fur color change but took the time to do a bit of research as she could to maybe find out why and explained what information she came across. That's what impressed me the most. Most vets would have said how his blood work came back fine so no worries. I trust people not willing to always check the easy answer boxes and are willing to look deeper. I trust my cat is healthy and maybe it is one of the issues discussed for his sudden color change, but isn't harmful. I don't drive, but I'm willing to pay people to transport me here to avoid ever having to go to Valley West or Avalon ever again.

Lisa Pomeroy

My Vet was a very thoughtful and awesome lady. I had to put down my cat that was in her upper teens. She belonged to my friend who past away, I took her after that. But the cat was so old and went blind. It was time for her to go, was having a hard time. It was the rt thing to do. My vet explained everything. My mind is in a fog when it came to her name. Tall lady with glasses. Very nice, because of her.. From here on out. My cats I had since they was babies will be seeing her soon. I will recommend ppl to go there, just like I was recommend on a fb post.

Sarah Kelly

Best vet in the area! My whole family uses them. Thry really care about animals and take the time to make sure owners understand what is going on.

Amy Loring

I love these people!! I love Dr. Sarah, shes the best. Have been going to her for years with my pets. Judy the groomer is super sweet and handles my dog very well and does a good job on his hair. Everyone always tells me how pretty my dog is. They love the way his hair is cut.

Doug Thomas

$$$$ but you get what you pay for. Id rather pay alittle more and know my bavy is in perfect hands.

John Foster

I would like to think the staff at the hospital for making the passing of my best friend for 13 years easier D-O-G born 09 died 22

Linda Parker

Excellent vet. Dr Sarah has been taking care of our baby Xavier for just over 3 years and if it hadn't been for her and her staff our fur baby would have been gone a long time ago. Thank you all for the love and care you gave to Xavier and the compassion you have for animals.

Tammy Cranfield

The care my animal received was superb but the attitude and demeanor of front desk staff could use a lot of work.

david deem

Dr Awesome is so caring to the animals. Her staff is a top notch crew. I wish I could do something special for all of them.

JoAnne Burka

I have been a client of Dr Sarah's since she started GS in 2002. I transferred all the records of my pets to her when she opened up. She and her whole staff are always professional and caring people for all of the fuzzy family I have had over the years. Dr Curry and Dr. Blanton are amazing too. Jody is a great groomer, and the entire staff are just super. I refer all my friends to Good Shepherd for amazing quality and loving care. I love how many times, Dr. Sarah gives my pets a kiss on the head as she completes her exam. I HIGHLY RECOMMEND THIS PLACE!!!!

cynthia schafer

We took our dog for shots and a check up. The staff is very friendly and hlepful

Surenes Sutton

Proffesional staff thank you for saving our home girl, this will be the only vet we will ever take our baby girl to ever again. Priced were very reasonable and the doctor was amazing. Thank GOD for such a great place, you saved our baby girls life. Much love ☺

Diana Garretson

This was our first visit here with our new baby Dream. She was so sick, her brother passed away Saturday at the ER vet and she was showing the same signs. Sadly, she did not make it. The staff here is so amazing, and they seem like they actually care about not just the babies that are brought in, but their fur parents too.

OldWVWoman

I saw that Katelyn (sp?) is back, glad to see it but wish they would get rid of the hateful girl at the front desk. As you stand outside you can watch her put you on hold and there is no other phone call.

Ilissa Poole (MooCowing)

There was an accident involving my rat, and she needed emergency surgery on a Saturday. I called several places, and I got the usual responses, "...a rat... really?" I'm glad I found Good Shepherd. They managed to get us in and perform the surgery on my rat. The staff was completely understanding, and absolutely wonderful. Our Daisy is alive because of the quick response and attentive care of the Good Shepherd staff.

Sarah Belcher

Very caring staff and Veterinarians. Very clean facility.

Kellie Burdette

We took my wife's guinea pig here, even though this is not our regular vet. They were completely booked, but still found time to squeeze us in, as it was an emergency. If it wasn't for Dr. Sarah, we wouldn't have known Cameron had cancer. She gave us all the time we needed to make our decision, explained everything she was doing to make the transition easier for him, and gave us plenty of time to gather ourselves before we took him home, even though it was after hours at that point. We're very thankful for Dr. Sarah and the entire staff for caring so much about little Cameron, even though he wasn't their regular patient.

Debbie Masley

We have been taking our cats to Good Shepherd Vet for over 20 years! Doctor Sarah and the other vets are quite amazing and we love their support and care of our animals!

Autumn Dawn Furby Hopkins

Sara Stephenson, the other vets and the staff at GS are top notch! They care for their patients and their families with the upmost skill and compassion. Our fur and feathered family have been happily and thoroughly treated by Good Shepherd since 2001. I can say beyond a shadow of a doubt that Sara and her staff are 100% invested in the well-being of all my animals. They have consistently gone above and beyond basic care and we are forever grateful.

Gigi Bays (Mamaw)

I had to have a cat (10 months old) due to advanced feline leukemia that she was born with. They were so kind and empathetic and handled her so gently, which made this heartbreaking experience a little easier to deal with.

Erin Bigham

I have two dogs, mainly made up of Australian Shepherd but they have lab in them too, both very spoiled and high maintenance.. however one is very high strung and has a lot of anxiety mixed with dog aggression Good Shepherd is the only place I have ever boarded them that didn’t make me feel like they were a burden. I felt at ease leaving them there mainly because it’s a vets office, so if the one got aggressive they would know how to handle it. Giving 4 stars because well they didn’t give me their toys back but that’s also my fault bc I didn’t check their bag, and two because they got kennel cough which I understand ISN’T their fault it happens I get it, however it wasn’t until they started coughing four days into staying that they called me and asked permission to admit meds did they tell me they had “string of the virus run through the kennel recently” I feel like that should be something that is told up front, but it’s a lesson for me to start asking the question. Great place I love them, very kind staff, very clean building, waiting room is pretty homey to be a vets office, likes them so much I’ve considered switching vets.

Angela Price

I have taken my kitties to Good Shepherd for almost 15 years now and would not take them anywhere else. I was referred by a friend when the place I had been going could not diagnose my kitty after several visits over several weeks. After one visit with Dr. Stephenson my baby was diagnosed and a day later she was out of surgery and on her way to recovery. Every time I have been to Good Shepherd the staff has been caring and the doctors knowledgeable and willing to go above and beyond, always putting my kitty's best interests first.

Nancy Scott

My dog received acupuncture and cold laser treatment, Dr Wender was great.

Mary Ann Maurer

We love Good Shepherd! Dr Stephenson is amazing—truly a caring professional. Dr Blanton took great care of our dog when our dog was ill. The office is clean and efficient; we have been able to get in and out quickly. The staff is so friendly and caring. We recommend Good Shepherd to all of our friends!

Bernadette Schuster

Excellent! The technician was very knowledgeable and sensitive to my pets needs. The wait time was minimal and efforts were taken to be COVID safe. The veterinarian spoke to me on the phone to answer follow up questions.

Linda Dickerson

Usually our dog daisy comes home skinny but this time she was well fed so it meant. She was happy being there. I also would like to know what was use to bath her so is so shiny and smells so good. Thank you so much

Joyce Waldron

Going to Good shepherd Veterinary has been very satisfying for us as a foster parent and ready to adopt our Princess. They treated us like long standing clients!

Tandy Noonan

Once again... excellent service!! Dr. SARAH u have done an amazing job caring for my fur babies... u treated them just amazing... the care and service u and the staff provide is outstanding... not to mention how well u treat my daughters while in the office... it's the little extra things u do that makes u and ur staff so awesome. The facility is so nice and clean and I will always bring my babies back bc it's the special care u give that makes me know u truly care for our pets like we do Thank you so much. Tandy Noonan

Cassi Shearer

Dr. Blanton was great with my fur baby Pixie. She called me several times with very detailed updates, took the time to actually talk to us, explain everything to us. Unfortunately the time came I had to put my baby down, I couldn’t let her suffer any longer. Dr. Blanton did everything she could to save her. I did see some reviews about the prices here but, honestly from everything they did for my baby I don’t think it was overpriced in the least. I appreciate the kindness and compassion from her and the staff during this extremely difficult time. I would recommend Dr. Blanton to all my friends and family. Thank you for all you did for my little doodle bugs. It’s greatly appreciated.

renee hamrick

My puppy got parvo and I thought I was going to lose my baby. The vets here not only took excellent care of my puppy (she was back to normal and back home in less than a day) but also took care of her wreck of a mother (me). You can tell they love what they do and love your pets like their own.

charleen prather

We have been clients for about three years. In that time, the Staff have been nothing but wonderful. It is pricier than some other options, but the care and attention my kitties get is worth every penny. I definitely recommend this facility.

Brittiny Carr

Brought my hedgehog here as an emergency, he was deathly sick and they are the only office I could find that took hedgehogs. They were able to help me with the financial side of things and let me pay most of it, with the promise I paid them the rest payday. Even though I couldnt afford the whole thing, she made sure he got treated regardless! I thank these people from the bottom of my heart! GREAT SERVICE AND GREAT PEOPLE, would recommend them to everyone!

Gabrielle Weimer

Gonna go there but told me I have to pay for check up even though just went last week for one !Just need a shot. UPDATE Went and the ferrit almost died from a distemper shot but raced him back and they did help him didn't charge me and were great! They turned out great and will take the ferrits there from now on!! There good! And take back my 1 star! Sorry tail between my legs!

Shawna Means

I have taken my animals to Good Shepherd Veterinary Hospital for the last 10 years. The compassion that not only myself but my animals have been shown is outstanding. I have never worried once about leaving my animal in their care. I understand many of these reviews are from people who have never actually been to the vet but are spouting off hatred based upon one very unfortunate situation. Please do not let the hatred ruin the reputation of a truly awesome group of people who work hard day in and day out to provide the best care for your animals. Anytime I have had questions someone has been there to answer them and give me all the info I need. Having Dr. Stephenson hug me with tears in her eyes after having to put my 15 year old dog to sleep....that does not display a cold heartless doctor like people are suggesting. There are always two sides to every story, please remember that.

Freddy Jruger

They have taken good care of my puppy for almost 3 years now. Will not take her anywhere else.

Tasha Withrow

Very good experience. Nice staff and knowledgeable doctor. Helped my rat babies and treated them with kindness and were super gentle. Would definitely go back!

Shirley Vance

We took our husky Jax in to be neutered first time we been here we was very happy and impressed with the staff and the doctor,they were very friendly and we knew he was in good hands we will be bringing our pets here from now on

Dani Litwin

Dr. Blanton is fabulous!!! She took as much time as my fur baby and needed to explain a diagnosis. Provided me with tons of helpful materials and patiently answered all my questions. Always busy, but the Dr. Blanton and staff make you feel like you are the only patient.

Ross MItchell

Awesome place, so glad my babies will be well cared for while on vacation

Wanda Pittman

The service is great and I would recommend them to everyone I know. The doctors and staff really care about the animals and a person's felling. Thank you to Sarah and the staff for taking care of my baby..

Sheryl Thomas

The appointment was right on schedule and their staff is professional as well as very friendly. Your pet is treated with concern as well as respect. Great experience.

Abigail Woods

Had to put my best friend to sleep sadly and I was terribly upset and couldn't stop crying. The staff and the doctors when out of there way for my dog and I: not having patients at the time of my appointment,allowing me to take my time and say goodbye, and talking me threw everything. Never have I had such great service expecally at a time like this. I very much appreciate this.

Melinda Yeager

Very professional staff, The doctor was wonderful and I would recommend this vet to everyone that has pets.

Sarah Easterling

The vets and staff are great. But be prepared to wait an hour or more just to be seen even if you’ve had a prior appointment. There had been multiple times I straight up left and had to make another appointment for another day.

Beverly Howard

I have taken Peppy to Dr. Sarah since she opened her clinic in Kanawha City. Peppy has also seen Dr. Paul. They are the very best, caring people. The entire staff knew and treated Peppy like he was their own dog. Clint and Lori have also kept Peppy when we went out of town. (He didn't like to stay in a kennel) He just passed away at age 15. I f I ever get another dog, he will be treated there. God bless them and the care they give to animals. Bev Howard

Trena Dingess

I brought my dog here yesterday and the staff was so great. Dr. Stephens took the time to explain everything and show x-rays I highly recommend this place. We will now be a continued visitor .

F MdO

I LOVE this vet hospital! Dr. Sarah really knows her stuff, and the staff is fantastic. I was recommended by a friend, and wondered why she would drive from Nitro to Kanawha City to have her pet seen here, and now I know. When I first visited with Dr. Sarah before I even asked her any questions she quickly pin-pointed everything I had on my mind concerning Leia (my cute BT mix) and was very patient in answering questions. On the second time I visited, Leia was fixed, and amazingly had her cherry eye tacked down in one try. The prices may be a little pricey, but I found them to be very reasonable, especially for the work on Leia's cherry eye-- I thought I would be spending a lot more and ended up paying only a fraction of that. I love this vet office and I only hope I can find one this great whenever I move out-of-state. :)

Carolyn Baird

Caring and efficient staff. Wouldn't think of taking my dog any where else. Sorry for the confusion. Thought I hit all 5 stars! Wouldn't leave a rating less than 5 stars. This is a great place !

Alex ______

With isolation and social distancing they still were prompt and has systems in place to assure quality care was given. They called when they needed information, brought the paperwork to the car and that was it. Very simple and effective.

Angel Sunshine

They were very kind and sweet. We had a very difficult decision to make and they held our hands thru the whole process. It was a heartfelt kindness they offered us and our beloved Chompie.

lenia danielle lambert

Took my mother's dog here yesterday. Great service. They took really good care of pebbles yesterday. From now on this is where pebbles will go to the vet

austin wilson

All I want to say is WOW! Dr. Sarah and Dr. Blanton both have save 2 of our dogs’ lives... first off, back in 2015, our Yorkie mix Klyde had gotten hit by the mailman and got a terrible diaphragmatic hernia. Dr. Blanton and Dr. Sarah both worked for HOURS to save klydes life. Here we are going on 3 years later and Klyde is as healthy and happy as can be! Today, 1/17/18 our Mini Schnauzer Wynston had a bunch of crud built up in his urethra and it was completely blocked. Dr. Stephenson saved his life. She went in and flushed out his bladder, removed all the bladder stones and took great care of him. The knowledge and expertise of this practice is amazing. I highly recommend this place to anyone and everyone. Whether it be just a check up or the dreaded emergency surgeries we’ve had on both of our dogs, I trust them with everything. They really make you feel like family. THANK YOU ALL SO MUCH!!

Cindy Keely

Excellent care provided to our dogs and cat. Very caring and attentive staff and vets. Also offer 20% discounts on all services and products to EMS, fire, police, and military.

Ashley Dotson

Amazing! Dr. Sarah was fantastic and also her tech Clinton! Won't take my fur babies anywhere else, also all the staff at the desk were so nice and helpful.

Jess B

Good Shepherd has been our vet since 2007. In addition to taking care of our cats,they have also taken great care of injured wild animals we have brought in.

Jessica Nicole

This is the best vet hospital I will always go here no matter what, they are very helpful with paying and if your low income plus they treat your animals like their own. Amazing vets here

Cathy Wild

I take my dog there to get Groomed.. And to see the vet. Great people.

Rachel Ashworth

I’ve been taking my dog here for years! Great service. They care about your animals and do a wonderful job!!

Debbie Craig

It's always nice to see the staff. Cat was groomed nicely. Thanks

amy halterman

We fell in love with the "office" cats. Everyone was very nice.

Mary Ashby

This was by far the best Vet we have been to! They had us registered so quickly, and they were attentive to our dog's needs.

Kara Nesselrotte

Best vet care! Knowledgeable, kind, great service. True love of animals. I dont recommend any other!

EmmaLee Griffith

Great office. They took excellent care of our sweet Maya until the very end.

Stephanie Flanigan

Obviously smelly. Almost uncontrollable. And the office cat is so mean. Hates dogs. And it's a vet office so dogs are coming and going. Not hospitable to the pet world. Decent service though.

MK OHaver

Dr. Paul is fabulous with our dogs. He genuinely cares for them and is willing to go the extra mile to make sure they are okay.

William V Holler

Used to come here a while back, when Dr Fleming was there. It’s pricey compared to other vets in the area, but the care is excellent and everyone is really nice.

William McDermott

Always helpful and knowledgeable. Have been taking my pets here for over 7 years and highly recommend.

Mark Wood

Friendly and courteous staff. My dog was having an allergic reaction and they took care of us quickly. They saved my dog!

Patti Foster

Dr. Stephenson and the other vets and staff took excellent care of my cat. I wouldn't take my animals anywhere else.

Jill C

Good Shepard has always done an excellent job - prices are reasonable - everyone is super friendly.

jill ehman

Thank you for always taking such great care of my Bella, Gracie and Winkie! The vets and staff always show such care and concern!! I appreciate all that you do💗🐾💗 …

Tina George

Dr. Blanton is very caring and thorough! She helped my dog through a back injury in 2015 💜 …

Nathan Clipper Webb

Absolutely love this place! The veterinarian is so caring and wonderful with the animals!

NINA HUNTER

The ladies were really nice, and are very welcoming to your baby...🐕 the Vet was very nice and thorough …

Luann Leclercq

Very efficient, friendly service. Offered good advice on timely care for our pets

Julie Doss

Brought my Collie in today and they were thourough and really good with her. She's temperamental and feisty!

Lovie Dovie

The only place I will take my pets. The Drs and staff are amazing and caring.

Patty Deluca

luvluvluv Good Shepherd hospital and staff .. Dr Sarah Stephenson is awesome , very caring staff and we are grateful for them taking care of Tank , Dozer and Martha !!!!