Reviews of Animal Care Associates, Inc.. (Veterinarian) in Charleston (West Virginia).

Animal Care Associates, Inc.

396 Reviews

239 Comments

Veterinarian

Animal hospital

840 Oakwood Rd, Charleston, WV 25314, United States

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Information of Animal Care Associates, Inc., Veterinarian in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Animal Care Associates, Inc.

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Reviews of Animal Care Associates, Inc.

Samara Songer

I always love taking our babies to the vet. From the time you call until they say goodbye when you leave, they treat your fur babies like you would treat them. We have many for babies, and Animal Care has taken care of all of them starting with our chocolate lab who they saw as a puppy. And continued seen her until the day we had to put her down. you cannot ask for a better vet. they are always so sweet, so caring, and are always there when you need them. Our babies are always so excited to go to the vet. We love Dr Patton and the full staff.

Arianna Davidson

WOW! Truly amazing service. I was so worried when my pacman frog got sick that there wouldn’t be any veterinarians in the area that knew how to care for him, but I was so impressed by Dr. Webster! He was very honest with me in his diagnosis, and neither of us were sure if Gus would make it, but he prescribed an antibiotic and Gus has been doing so much better! He’s eating again, pooping, and moving all about by himself! I really can’t thank Dr. Webster and the fantastic team at Animal Care Associates enough. They were all so lovely and professional. ( First pic is him now, second two are when he was very sick before taking him in )

Erica Andrews

The staff was very friendly from the minute we walked in to the minute we walked out. Dr. Patton was very knowledgeable, answered all my questions, and addressed any concerns. He and the tech took the time to explain everything thoroughly. It was such a pleasant experience, it made the struggle of getting my cat into the carrier worth it.

Elizabeth Howard

I found an injured Wood Thrush at our door this morning, having lost its tail in an apparent struggle with a cat. After wrapping it in a soft cloth, storing in a cat carrier with seed and water and covering the carrier with a towel, I took the bird to Animal Care Associates. They were very prompt, kind and courteous. There is no charge to take in an injured animal, but they do rightly ask for donations if you can. Ironically, I got nowhere with my local DNR office, but another State agency I called in error gave me the phone number of a wildlife rescue in Eastern WV. It was only through them did I find the local liaison, Animal Care Associates in Charleston, WV. I received a free cat comb from their lovely office, filled with animal artwork of all types and a beautiful aquarium. I applaud them heartily.

Ann Knebel

No matter when I go to Animal Care Associates with one ( or more) of my pets, we are always greeted warmly, and gotten the best care! It doesn’t matter which vet or vet tech helps us; a great and competent group of animal lovers, all of them! Patience, no matter how many times our dog jumps on them or our cats hiss! I have never regretted using them for our veterinary care.

Tamala Harvey-Johnson

The Vets, techs and other staff are wonderful. They are knowledgeable and caring. My pets always receive excellent care. There are a couple Animal Clinics closer to my hone but I choose to make the 1hr 15 min drive to ACA because I am confident about the care my pets will receive. I highly recommend this facility.

April Curry

Dr Patton is phenomenal with my exotic bird! He is gentle, talks to Solomon to calm him as much as possible and thorough with exams. Solomon does not hate me so much for taking him to the vet anymore!

Cobi Sargent

We took our cat Kytoko in for a spay, the staff were very kind and helpful even at their opening time (we had an appointment!), came back later that day to get her and while they weren't having the best day, they were still very kind and courteous! Little pricey so maybe not a great budget choice, but if you want to give your pet some of the best care in the area(they even do lizards! We took our beardie in!) You can do no better than Animal Care Associates!

Monica Sheakley

They take excellent care of your animals and the vets are very experienced! They have so many extra accreditations that they aren’t required to have which shows they really care - they are more expensive than some other places but you’re really paying for quality, it’s worth it!

David Ellis

There are people on duty to take care of patients without long wait at counter. Waiting area is large with comfortable bench seating. They are above average taking calls. A real person answers. Handlers seem to take an interest in pets and take time to calm skittish dogs rather than just dragging them back to exam rooms.

meyhymn

Assisted me with an issue concerning a wild racoon. Great people.

Dee Ulderich

The staff is outstanding. Always treat our parrot with great patience and gentleness, even though she is a very loud, reluctant patient. Highly recommend them!

Stephen Angel

On Dec 22nd 2022 I realized my bunny Snowball was having significant bladder issues. After desperately trying to find a rabbit savy vet Dr Pinkston squeezed me in that day. Snowball had a bladder full of sludge & needed surgery to survive. Dr Pinkston's Christmas vacation was starting at the end of the day. He came in the next morning to perform the critically needed surgery & saved my boy's life. I can't thank Dr Pinkston enough. Can't recommend ACA Inc enough, especially if you have a rabbit(s).

Rhonda Layne

I have been taking my dog to Animal Care for over five years. He was having seizures and I was terrified. The staff and doctors are so helpful and knowledgeable, they had his seizures under control very quickly. I would definitely recommend Animal Care Associates.

Rich Stevens

I love Animal Care Associates. I can't imagine finding a pet care business that is better.

Beverley Toney

Great service. Dr Patton is the best vet. So compassionate.

OldDragonLady#1

AAHA accredited unlike most (all?) in Kanawha Valley. The staff is nice and pay attention to your questions. Like each Vet, so far. Only one person at front desk that isn't very 'open' in facial expressions and can be impatient while checking out. I work to get her to smile. 3 yrs ago the ONLY Veterinarian I called that were aware or willing to inocculate my teeny dog with Lepto seperately from the 5/6/7/8-in-one(!) shots that are NO LONGER NECCESARY ea. yr. After the boosters & 1 year rabies, one only needs to inoculate every 3yrs. with exception toward Lepto & Lyme. WV is a State that Leptosporosis "flare ups" are likely 2 occur. My dog(s) are inocculated each yr at her/his annual exam. I have witnessed dogs recovering from Lyme looking emaciated & part crippled from the infection. Oh my! She is also innoculated for Lyme. No way my Lil girl will be in that predicament. Don't forget having Animal Care Associates check 4 heartworm; & provide yr round protection! ACA will remind you & ask if you'd like to have the test performed, but ya haveta 1st go to be reminded! Mosquitos hatch throughout the winter here, it isn't cold enough to kill them off until spring. I suggest heartworm medication/prevention yr round. I've witnessed treatment of an infected dog. It was horrible! I saw a robust, protective GSD, bada*s, "go down" with eyes rolling up as the toxin to kill the heartworm infection, was injected into him every 12 hrs for-I believe-3 days. Timber was lucky, he survived, many may not, especially if you skip the vet until something goes wrong. I'm horrified by some who, when asked what happened, answer with,"I dunno why she died" or "maybe he ate something bad" or "he was 7 & old 😳". None of this needs to happen! Take your pets here & they'll be glad to keep your pet from the "I dunnos" to the best of their ability. Prevention is key! People buy shots at hardware store & while better than nothing, do not understand rabies isn't a part of those 👀 or think it too costly to go to Veterinary. The fact is, you save if they get sick & shots here are not expensive. I feel better getting this off my chest & out to you West Virginians, my home sweet home?

Mitchell Tuggle

Had an unfortunate incident where a box turtle was inadvertently mowed over in high grass, creating a hole in his shell. We took the turtle here, donated it, and the good folks here patched his shell and nurtured him back to health. Great work

Kini Detzel

Dr Patton is the best. Caring and compassionate Dr and very thorough!

Julia Miorelli

Took our two rats here for a check up. Amazing service! The vet was so nice and gentle with our rats. She gave great care.

Angie Bernath

We recently began going here for one of our chickens. I cannot say enough good things about the entire staff and doctors. They worked very hard to figure out what was going on and even called of the late evening to check on her and made follow-up calls after visits. The staff is very professional and they actually care about the animals. I will be bringing all of my pets here (and I have quite a few LOL). They're not the cheapest vet in town, but you get what you pay for in my experience. I would highly recommend Animal Care Associates!

Pat Baldwin

I have been going to Animal Care for around five years now. I have never had a bad experience with them. The hospital is very clean, the staff is always kind and courteous and will assist you in any way they can. They take the time needed to evaluate and treat your pet. They always inform you what the issues are and what treatment is recommended and treat you and your pet with the upmost respect. I would, and have, highly recommend them to anybody.

sharon shoop

Very knowledgeable about pet birds and other exotics!

Merideth Smith

ACA took care of my old man cat when he started to get very ill. They were always kind and when we had emergencies they got us in. I appreciate the Vets, the vet techs, and everyone who worked at the front desk. When it was time to say goodbye they could not have been more warm and supportive. A wonderful clinic, would recommend.

Greg Mullens

Wonderful staff and service . our Pup loves it there.

a person

Love this place! They’re very nice and professional.

Amy Cool Dorsey

Excellent care for my K9 kid. Love the staff. Front desk always has a smile on their faces and seems to be able to work you in. Great selection of dietary needs as well. They also board and the caretakers seem to love their jobs.

Crissie Burdette

We love Animal Care Associates! The entire staff help you care for your fur babies, while pointing out areas you can save money. I truly feel the staff genuinely care about the whole family. On one occasion, my dog needed to come into the office, I'd had surgery and couldn't drive, so the receptionist offered to come to my house to pick him up! I highly recommend these guys to everyone!

A G

Adopted a few new fur babies. Took them in to see Dr Slack as soon as possible. She is an excellent vet. She listens to the owners and doesn't talk down to them. We love our animals and we know them well so it is important to us that a vet listens.

Vanessa Pendergrass

We took our pets to this vet to get a second opinion and to see if they were better than another vet clinic we were going to. As soon as we walked thru the door we knew we loved it!! The lobby was very bright, clean, & inviting, the staff greeted us with a smile & our dogs felt very comfortable! (Which is not easy to do with our smallest timid/shy little guy!) They were very prompt, friendly, and thorough through the whole process. The vet took her time and made sure to follow thru with many different options! She even asked other vets opinions on a tough X-ray! We were glad the whole team came together to make sure our pets were getting the care and attention they deserve. By the time we left we even scheduled for a spay surgery feeling completely confident they would take good care of our little girl. We are so glad we decided to take a chance with animal care associates & know this will be our lifelong vet clinic!!!

Sumiko Clark

Our Greek tortoise was showing signs of some sort of eye infection on a Thursday evening. My husband called and they were able to fit us in the very next day. The staff was all very friendly. In addition to the eye infection, the doctor also detected a respiratory infection that we didn't know she had. Treatment is antibiotic injections and eye drops. They made sure we knew the proper way to administer the injections before letting us go. Additionally, the doctor called a few days later to check on her. Fabulous care!

Sordid K

I am really happy with this office. The staff and the doctors are very kind and they are always prompt and professional. They call to check on my pet the day after a visit. I got a welcome card in the mail. Just overall a nice experience. A little pricier than my last vet but 100x better quality in service and how my pets are treated! This will be my forever vet for my exotics.

Jack Copley

From my first call, this place gave exceptional care to our little kitty. We were very worried about her, and personally, I think they saved her life. Also, you can pay someone to do a job, but you can’t pay them to care, and everyone involved with our cat, especially the two doctors, gave off a very loving and competent vibe. I’m thankful this place is here!

BARBARA WOLFE

I have taken my pets to Animal Care Associates for years and Dr. Patton is a wonderful, caring vet and person. He always gives the time and attention to my babies that I feel they need. My youngest kitty just broke his leg in three places and Dr. Tackett stepped up and worked him into her schedule and did a great job. I recommend Animal Care Associates to anyone who wants the best for their pets. They are truly a 5 Star clinic.

Sheri Brewster

I brought my kinkajou baby in to see Dr. Patton for a wellness exam. I really enjoyed his caring personality and the staff was so very nice. The establishment was very clean, good parking and I didn't have to wait very long to be called back.

Ronald Tucker

Dropped of an injured hawk I found on my property during a non business day. Great reception and friendly people. Place look and smells great. The work they are doing for him is free

Craig Richardson

This is just a wonderful place to take your pets. They are loving and caring people with a lot of compassion for both the pet and you. Everyone there is extremely kind and considerate. They are the type of people who understand that your pet is more than just a pet, they are part of your family who you love and care for a great deal and they offer the best care possible. That is why I drive over 2 hours to go there! I also had surgery on my pet rat for a tumor here on 12-2-19, it went well and brought her home. She was home for a day and then started having problems breathing and called them and they said to either take her to emergency vet since it was almost 7 pm, or if I thought it would be ok to bring her there next day, but they said if her breathing started going down more to take to the emergency vet. Her breathing improved after I cut off the little cone they had on her head so I figured I would wait till next morning to see how she did. Next morning she was breathing about the same but had become very lethargic so called them and they said bring her in right away and as soon as I would get there they would place her in O2 treatment. So I did and they did. They did x-ray and found out she had got pneumonia in one lung, so I asked if they could keep her there and they said sure and would treat her for it. They said the out come didn't look to good but they would do what they could. So checking in each day and for the first 2 days not much of a change and on the end of the second day they called and said she was now moving her had. To me that was a big improvement, but to make a long story short each day she got better and yesterday 12-10-19, she got to come home and is just like she was before, running around and wanting treats and stuff. She recovered due to the great and thoughtful, loving care she got there. I can't think of a better place to take your pet to. They are not just a dollar sign, they actually do care for your pet just like we do. If I could give more than 5 stars I sure would! Thank you to all the wonderful staff and doctor there for a outstanding job! I will always remember what you did for the both of us.

Jacie Coleman

I highly highly recommend this place to anyone, especially anyone with pets that are considered exotic, such as my rats. Dr. Webster was amazing and not only took great care of my pet but also helped to teach us why she was sick on a physiological level. He did his research before prescribing her medication because she is a unique pet and even gave us part of her medicine for free. Definitely my first choice for a vet office!!

Ashley Flint

The office is always spotless and efficient when we visit. I have never had much of a wait to be seen, even when being fit in for an emergency. I entrust my Frenchie, pittie and hunting dog rescues, and cat to the providers and staff here completely. Our family couldn't be happier with this office to proactively prevent disease and manage anything that may come up in the future. Highly recommended!!!

Lee Parsons

I have been taking my dogs there for the last two years and have found them to be the most professional, compassionate, and caring staff ever. I have owned dogs all my life and ACA is second to none in service and love for animals. Dr's Patton, Webster, and Tackett are never rushed, but give you as much time as needed for questions and comments and never make you feel inferior. 🐶🐶

Destiny Kirk

I found Animal Care Associates as a last option for an emergency vet visit, but it turned out they were the best option to ever make. On March 2nd I took my rabbits both to get neutered at another vet called Good Shepherd Vet. They didn’t tell me ANYTHING about aftercare for my rabbits but I had done research to help me. One of my rabbits was recovering fine, but my dwarf rabbit seemed to be licking excessively at the wound. He had been eating a little and drinking but only slightly and I noticed he wasn’t really pooping much. I wasn’t sure whether to bring him to a vet or not because he was still eating and drinking and pooping, but suddenly he started getting worse. I could hear his stomach gurgling and he started not drinking or eating anything and not pooping. I called Good Shepherd Vet and tried to get an appointment or even just an emergency visit but they were full. I desperately searched google for any surrounding emergency vets but almost all of them were booked. That’s when I by chance came across Animal Care Associates. I gave them a call and despite their schedule being completely booked they squeezed me in between an appointment which I appreciated so much. It turned out that my rabbit was severely dehydrated, had ulcers in his mouth, was underweight from not eating much the couple days after his surgery and was going through GI stasis. If it wasn’t for Dr. Karin Fujitani I don’t think my rabbit would’ve made it. She was incredibly kind to me and explained in depth about what options of treatment we could go with and with her instructions/guidance I was able to nurse my baby back to health. I was amazed at how in depth about care that Dr. Karin Fujitani was and how patient she was with me with explaining things. They also have a cute website called petly.com where you can see your pet’s appointments and info so I really enjoy that. I absolutely won’t take my rabbits anywhere else ever again except for Animal Care Associates.

dreama lewis

I LOVE THEM !!! Girls there were so sweet ! Dr amazing ! Wish I had changed years ago !!!

Jane Tua

Animal Care Associates is an exceptional practice. We have been pleased with all the doctors (two of which have performed surgery on our dogs). I appreciate that the doctors and staff end the visit by asking if you have any questions. I also greatly appreciate receiving a phone call or text after a surgery or procedure is done as I tend to get anxious and hope everything is going well. I have two labs that I entrust to the care of Animal Care Associates and there's a reason for that. My dogs love going to the vet and I credit that to the love and attention they receive every time they go. I want only the best care for my dogs and that's what they get at Animal Care Associates.

Bill Nord

The staff of ACA are wonderful and caring people. I have been a client of for many years and have always received excellent service for my many dogs. The hospital is always immaculate and the Vets are very professional. I can't say enough about how caring the staff is, especially during the difficult times.

Randi Robinson

If I could give Animal Care 10 stars I would! We have been clients there for 30 years with many pets--dogs, rabbits, rats.We have gotten nothing but the best of care from the wonderful staff. Dr Webster treated my rabbits back in the day when they were considered "exotic animals" and not too many local vets knew much about them. I adore Dr Beth Tackett! She immediately diagnosed my Johnny with distemper when another vet was calling it anything but that, and Animal Care saved his life. Johnny loves to go visit her and all his friends there. Their hospital is AAHA accredited and is super clean and modern.They are perhaps a little more expensive than some other area vets but they are up on all the latest technology and standards of care. I will never go anyplace else and I very highly recommend Animal Care Associates to any animal owner, no matter what kind of animal you have.

Cathy Dennison

I truly love this place! I couldn’t imagine taking my dogs anywhere else! They are the best here so good to your furbabies and they really care and love taking care of them, which means everything to me! The place is clean and the staff is awesome and the doctors are the best! If you want the best for your animals you best bring them here! Thank you animal care associates!!

Katie Jo Jones

Great friendly staff, very prompt at my appointment. They worked in my dog that was sick within 24 hours. They even called a few days later to ensure he was getting better! Would definitely recommend.

Jason

Honestly the best vet I've ever been to. My wife and I have had several kinds of animals, dogs,rabbits,hedgehogs , turtles and fish. This place definitely does a great job with our hedgies rabbits and dogs. Kind service, reasonable pricing, quick service that has decent hours. Always in and out fast. The best vet ever

Jessica Hensley

I could not be more satisfied with the care received by my sugar glider. Dr. Tackett is knowledgeable, friendly, and compassionate. The staff is friendly and the business establishment is clean. My male was neutered today without any complications. The only thing I wish they had was a 24 hour emergency line. Other than that, this place is absolutely perfect!

Deborah Frick

I didn't have an appointment and my dog was in pain. They said bring her in and we'll see what's going on. The Dr. found out that her arthritis was worse and she had hurt her leg jumping up onto the bed. We are now reevaluating her pain management and trying something new. Right now her pain level has dropped to the point her can move around without whimpering. I have to say I love all the DR.s there! They care about their patients and that counts a lot!! Thank you

Sarah Lippert

Dr. Patton is an absolute angel. I brought in an extremely sick tortoise that was given to me, and he gave me the option of donating him to the clinic so he could be cared for and saved at just the cost of the examination. He was extremely thorough and up-front with me about the tortoise's many issues, and was the most knowledgeable reptile vet I've ever spoken to. Dr. Patton assured me that if the tort made it, he would personally adopt him, and I knew that the poor little guy would be in the best hands possible. I am so fortunate to have found such a caring and knowledgeable reptile vet, I have recommended this clinic to all of my friends and will be taking all of my reptiles and any other "exotics" there over the years. Thank you, Animal Care Associates!

Nancy Cumberledge

They have taken wonderful care of all my babies so far!

Keri Coleman

We have taken our pets to Animal Care Associates for as long as we have lived in this area. The doctors and staff are caring, knowledgeable and efficient. They treat us and our pets as family. Sharing our joys and sorrows as our pets age. I have recommended this clinic to friends and colleagues. I will continue to trust Animal Care Associates with all my pets. Bear and Jynx wish all of you a Happy Thanksgiving!

Melody Simpkins

Thank you so much for taking care of our “Patches”!! She was a stray in our neighborhood and we immediately fell in love with her! She is our adopted baby!! I can’t say enough about Animal Care. They are AWESOME!!! ❤️ Professional, Kind and Caring!!!

Melissa Brewer

We had to have our baby put to sleep on February 10th and I have to say Doctor Webster is just exceptional. I have been taking my animals there for approximately 9 years now and he is the absolute best. He made the process easier and allowed us all the time we needed to say goodbye to our Barney. He treats every animal special no matter if they're having surgery or just a routine check up. He is truly a blessing. I wouldn't trust anyone else with my babies. We are very lucky to have found animal care associates.

Doggys Go Barkk

I genuinely can’t recommend this place enough. They’re kind, as accommodating as they can be, and I fully trust them with my pets well being. I have bounced from vet to vet trying to find the right fit for me and my fur family, they’re perfect. This place is one of the only places in the tristate that is not only capable or seeing exotics such as rats, but the experiences I’ve had with Dr Fujitani have been fantastic, especially for my rats. I drive all the way from Huntington to see them, and honestly don’t intend to go anywhere else anytime soon. 10/10 best vets in the tristate area.

Stephanie McCoy

They are very knowledgeable and did a great job with my turtle.

Briana Cicero-Johns

We love Animal Care Associates so much that whenever we moved to Teays Valley eight years ago, we continued making the drive to Charleston for our golden retriever's needs. Front office staff, vet techs, vets -- all wonderful!

Ann Knebel

Animal Care Associates is always helpful. The vets and the techs are super nice, and work to make my pets (and myself) as comfortable with what is going on as possible. Even if I just stop in to pick up meds for my pets, they always take the time to make sure I know how to give the medicine, and encourage me to call if I still have concerns.

Debbie Witt

I had to bring in both of my bunnies (Roberto and Ringo) for an appt. Dr. Webster and his staff were amazing. They gave two bunny physicals simultaneously and then it took three of us to clip Ringo's nails as he is a rescue and still nervous around people. I can't believe how wonderful the staff was and they love all the animals. Now Ringo loves his nails! Very happy. :)

Mary Cavender

Staff is very friendly! They are very thorough. They will take the time to answer your questions. They treat you and your pet just like it's their pet/fmamily. I definitely will not take my puppy anywhere else! My puppy absolutely loves the staff there!!! If you have never been there i urge you t ok try it out!!!!!

icarus isaacs

Their services are a little pricey but the staff is super friendly and great with our Shepherds.

Laura Little DiPino

I met them years ago when my cat suddenly got very sick. They fit us in and sent us to the emergency vet...cared for me and for her. I have taken my dog and new cat there as well..they are terrific. My dog actually looks forward to going there and seeing her friends!

C Bishop

Every visit to Animal Care Associates has been above the norm for vet clinics. My cats & I are treated kindly by knowledgeable staff. Diagnosis and Treatment plan are explained in detail, including fees. No surprise bill when leaving. Best place ever for animal care.

Charlotte Gunnoe

This woman is phenomenal.. So sweet , yet bluntly honest! She loves her job and these animals , and IT SHOWS

Rachel Lawrence

I have taken my small animals here and they are well-cared for. The techs are amazing with my animals and I never worry about them. The vets are quick to respond to any issues or questions I have. I am extremely happy that they see small animals and pocket pets.

Mary Brenner

Animal Care Associates, Charleston, WV are the greatest for your fur babies. They are a caring clinic with expertise and the best of vets. I live out of state and still take my dogs to them because they are the best!

Rhonda Layne

The best veterinarians in town. They treat your pet the way people used to be treated when they saw the doctor. This visit was an emergency and when I got there, half of the staff came out to see if they could help. There was no waiting. He went straight to the evaluation area and I was put in an exam room. Two veternarian's assistants and two veternarians came out individually and talked with me making sure I was informed of what they were doing and why they were doing it. My furbaby went to doggie heaven but he got wonderful care before he went. I highly recommend Animal Care Associates to any one that loves their furbaby.

Loretta Williams

Dr.Patton and the staff was great to our pet cat Smokey and to us. I wouldn't take our animals anywhere else but Animal care associates because they are the best. Thanks for the great service and care for our pet Smokey.

Miranda Hemsworth

Great service. They take wonderful care of my cat and have been taking care of pets we've had since I was a kid. I'm truly a lifelong customer.

Val Farruggia

This is by FAR the best vet service I've ever experienced. We'd never even been there before when our bulldog got extremely ill very quickly, and the receptionist told me to come on in, they'd make space. Not only did they make SPACE, the vet (Dr. Melissa Andritz, a Cornell graduate!) and her tech Jennifer did literally everything they could think of to help our pup, took hours out of their very busy day to pay special attention to us, and the cost was quite reasonable for all the work they did. I won't go anywhere else again, period. I HIGHLY recommend this place, the staff and the vets to anyone in the area. We live 35 minutes away and will always bring our animals to Dr. Andritz! You'd be hard pressed to find better care within 100 miles.

Breaker

Recommended by a friend and well worth the little extra drive. My dog has some special needs and this place was very helpful in continuing her treatment after we had moved from another state/vet. To that lady below complaining about not getting in on a saturday: thats what appointments are. Make one and you'll get in. That said, ACA does try their best to get you in as soon as possible and have been fairly flexible with my work schedule. The most impressive thing is all the vets and techs actually get on the floor to try and put my dog at ease, who is always terrified going to the doctor and on her last visit actually did much better. Everyone I've talked to is extremely nice.

Richard Reed

The only place I trust to take care of my dogs while I'm out of town. Whether it's for a weekend away or for a weeks vacation I can be sure they will be well taken care of and treated like family. With many extra services available while boarding is taking place.

Chrysty Wilder

I take my senior dog here and they really take good Care of her. All the doctors are caring and knowledgeable and take the time to explain everything. Any questions you have they answer them as well. Even the receptionists are friendly.

Husky Mom

I recommend this establishment to anyone and everyone that love their pets! I’ve been to several Vets throughout my life not only in West Botginia but also Ohio, due to the fact I am a dog lover, I have owned and loved Saint Bernards and old English mastiffs most of my life, and I am now owned by the most beautiful Siberian Huskies. Mrs. Slacks is amazing, I can not thank her enough. She goes above and beyond with all of her patients! She is very sweet and sincere and when dealing with her unlike many vets and vet practices I’ve been to, it’s not about the money with her, she’s a keeper! Lol 👍🏻👍🏻👍🏻👍🏻👍🏻

Meaghan

The only place I have ever brought my rabbits. I trust them, knowing they have knowledge in exotic pets. I will say though, I brought one of my rabbits in emergently in February and waited 2.5 hours before he died in my lap without ever being seen. I understand people having appointments but an emergency is an emergency, and that was his vet office. ETA: I have now lost both of my rabbits under their care. I will say Dr. Fujitani (sp?) was very knowledgeable and helpful during my last visit, but I will not be rescuing any more rabbits because the options for care in the area is limited to just them.

Valerie Grass

We met Dr Patton in 2013 when we had to put down our 17 year old cat. We lost our cat early because of negligent care with another animal hospital. They didn't take the time or seem to care he was in renal failure. They explained as allergies. As a last ditch attemp, we took him to Dr Patton who immediately knew what was wrong. Oh how I wished Felix had been in a Dr Pattons care, we may have had him longer. My remaining cat has been with Dr Patton since then. I would not trust his care to anyone else. I feel Dr Patton sincerely cares about his patients. I've also gotten him two other patients as a result. We think the world of Animal Care Associates and everyone there from Dr Patton to the assistants and office staff. Keep up the good work!!! 😀

Carol Farmer

While evacuating from North Carolina and Hurricane Florence...and wanting to attend a Football Game of our son who was playing in the area...we were not sure what to do with our Cocker Spaniel...Animal Care Associates had outstanding customer service and accomodating care and boarding for our dog. Chantel and Shannon and the entire staff showed compassion and so much love to our dog-Tanner.

Karen Hall

We have been taking our pets to Animal Care Associates for 23 years. They have always given them the best of care and have treated our family with warm concern and respect. We love ACA.

David Hammond

Wonderful place with expert vets and vet techs. Animal Care Associates has cared for my pets for more than 20 years. My only complaint is that prices are very high, but I think the same statement could be made about most any vet hospital.

Penny Anderson

This has been my vet for many years. They have offered me many opportunities to save my pets and enjoy them for as long as I can. They offer competent up to date medical treatments. I must say I feel confident with all my pets care.

cathy sutherland

I have been a customer for many years. Staff has always been very professional and friendly. Drs. Webster, Patton and Tackett really care for the well being of their patients. When one of my cats had to stay in the hospital overnight I received phone calls daily from the doctor updating me on my pets progress.

Pamela Lewis

Animal Care Associates have always been more than helpful in my efforts to have feral and stray cats altered. The support and kindness they give me makes me feel like I can continue trying to help the babies that need love and care.

Lauren Mabe

The staff at Animal Care Associates is attentive and thorough. The facility is clean and inviting; I feel confident that my dog is receiving the best care here!

Alex Coburn

So kind and helpful! Above and beyond service. Answered every question I had plus some, never rushed me, and sent me home with handwritten answers to all of my questions and printed out information needed for my sugar baby. Highly Recommend!!

Mary Lazo

We have been enjoying the services of Animal Care Associates for many years. Everyone is very kind and treats my dogs as their own. I would highly recommend

Adam Nicholas

Outstanding service and staff that really cares about your fury family. Highly recommend using this vet. Very clean. Only give 4 stars due to being very overpriced.

Angela Hughes

Everyone is very nice. We didn't have an appointment and they worked us in. Very thorough and took a lot of time explaining everything. Very caring.

Leonia Copeland

We so appreciate all of your staff !

Laura Mack

I've had two dogs sick there recently and the doctors took very good care and provided information to me to help them. Also the staff is always friendly!

David Henke

Had to go to the veterinarian for what turned out to be a rough visit. Euthanasia of a family pet. They were so sweet and understanding. Made a hard time a little more bearable.

Lydia King

My dog Lucy was treated with care and love and I'm very pleased with the outcome of her operation. She is back to her old self and will have the stitchs removed friday. Dr. Tacket did an excellent job and called to see how lucy was doing. Thanks to all at aminal care.

Todd Jarrett

Great place!. Very friendly, courteous, professional, and quick (without feeling rushed). I will definitely be back for the needs of my four legged family members (fur and scales).

Steven Patterson

Have been going to ACA since around 1998. Excellent and friendly staff. Facilities are very nice. They always worked with options and explained everything each step of way.

Kristin Vandall

Dr. Patton and staff were awesome! He took his time and showed lots of care with our fur baby and answered all of our questions!! Would highly recommend!!

Are We There Yet?

They've always taken great care of my doggies. ❤

Pat Lockhart

Animal Care was there for me when I got my new puppy and as years went by, I realized how lucky we were to have found such a great animal hospital. Love the doctors and staff.

Jessica Hiner

This veterinary center is fabulous!! Excellent and exceptional care in a clean facility!! The staff and vets are always friendly and knowledgeable!! They go above and beyond expectations!!

Alisha Justice

I’ve called many clinics in my area to see what they charge to have a cat spayed. The lady who answered the phone was super nice, but they’re definitely very expensive. $170-$200 .. their service may be great, I have never been there, but their prices ... oh wow.

Shanna “Queenie”

I love this place. I brought in a duck that had been hit by a car. They took good care of him and made him feel loved before he crossed that beautiful rainbow bridge.

Mike Pauley

Excellent care for my pets. Very knowledgeable doctors who will go the extra mile to find out what's wrong with your pet. HIGHLY RECOMMENDED!!

Richard Wolfe

Scheduling is quick. Facility,clean and designed for easy in/easy out. Staff are thoughtful, thorough, and professional. And patient, with our very nervous hound!

CATHY COOK

I have taken my fur babies there for over 30 years... I have never had a bad experience! They are very caring and respectful of our love of our babies.

Rebecca Metzger

ACA is the only place to have reptiles appropriately treated in the Kanawha Valley. Our bearded dragon was showing signs of a RI, and they got us in immediately. They did not perform unnecessary procedures to increase our costs, and they taught me how to provide the antibiotic injections. I was surprised with how low the bill was considering what others have paid to have their beardies treated at other locations.

Brandi Harvey

They have taken great care of my pets and have been open about what everything will cost before any procedures or tests. Highly Recommend!

Rhiannon Brewer

They have an excellent staff and great prices. Treated my guinea pig very well!

Meredith Summers

Animal Care Associates is wonderful. The office staff is extremely helpful and the vets go the extra mile to make sure my pet has the best care possible.

Susan Walker-Matthews

I have always had a positive experience with the full staff from the front desk to the veterinarians. I am so glad I found this place and recommend it highly.

EllieMae0716

This is the only place around my area that trust my green cheek conure with. I highly recommend this place especially if you have any exotic animals.

TheTarabethia

My husband and I have been very happy with the doctors and staff! We have never had a problem with appointments and treatment. Definitely recommend them!

Kristin Fielding

The staff is very accommodating to my Apollo. He is terrified when we get there and they keep him calm and take great care of him

Christina Francis

They are best around and I would highly recommend them to care for your pets. The faucilty is very clean and oder free. The staff is very polite and helpful.

Alisa Vear

Animal Care Associates are hands down the best group of caring, compassionate, and professional people! I would definitely recommend them!

Erica Boggess

Excellent care. Have been taking my pets to Animal Care for many years. Highly recommend.

Bill Stephens

They are caring and are trustworthy. Recently had to have my cat put to sleep, and they were kind and respectful.

Crystal Davis

I have been to a couple of vets in our area and Animal Care Associates BY FAR are the absolute best! They are very compassionate and supportive.

Laura Bienvenue

I was SO impressed with this Vet!!! They are awesome! If you have pets, not just dogs or cats, THIS is the place to bring them!!!!

Kat Stapleford

We went there after coming across an injured Owlettes. ACA took them in and started figuring out the extent of injury. Fantastic people.

Marcel Lazare

Great staff, calls to check on our dog after surgery. Always friendly and obliging.

Ashley Wagaman

Very friendly and knowledgeable staff. They are very transparent with the care they provide to all my animals.

N H

They take exceptional care of my pets. Staff is friendly and vets are knowledgeable.

Jonathan Drozdowski

Boarding was reasonably priced and vaccinations were given during our pets' stay. Would definitely recommend

Tara Savilla

Very friendly staff! My sister and I found an injured screech owl. They took it immediately with no hesitation, and saw that it was cared for!

Rose Messer

We had a,baby bird fall out of the nest at work. They took him/her and gave them excellent care.

MARGARET BAILEY

Animal Care associates has always provided excellent care for our cats! I highly recommend them!

Sharon Siebanoller

They have taken great care of our dog, Pippa when we are out of town and whenever she gets ear infections over the past 7 years.

David Chappell

Found a near dead kitten by the post office. With their help Stamps is now a year old. They are great!

Terrie Sangid

Excellent doctors and staff! I've been taking my pets here for more than 15 years.

Jamie Graley

We always bring our pets here. They are always friendly and attentive. They always treat our people well.

Jessica Lowden

Doctor Patton is wonderful with my parrot, and has helped her so much. Wonderful staff and atmosphere!

Sherri Keelor

Have take my pets here for many years and am very pleased with the care provided by all of the vets and staff. The fact that the clinic is accredited is another plus.

Rita Lothes

We have been to ACA for the last 6 years. The staff is very caring and professional at all times.

David C

Excellent place to take your pets for check ups and medical issues. Very friendly and helpful staff.

B Patterson

The best bet we've been to so far in WV. My dog is timid and hesitant with all vets but she's the most comfortable here.

Melissa Burger

The doctor's and staff are very knowledgeable and nice. You could not find a better vet to take your animals to.

Roger Hartley

Always a good experience when boarding our dogs. Good experienced staff that enjoy the boarded animals.

Brooke Hughes

The staff handled the death of our furry family member so well! They went above and beyond for us. 💕 …

Linda Anderson

Best pet care ever! Clean, outstanding veterinary care for your pet! We love Dr Tackett!

Joseph Lusk

Very friendly, and after his visit my lil guy is moving so much better.

Meredith Foster

The staff is so professional and kind! I'm very happy with the service my dog and I receive there.

Martha Franco

The staff at Animal Care Associates are wonderful! They are always very attentive and caring.

nicole ketterman

Great veterinary care for all pets big and small. They have taken care of my ferrets and dogs .

Lorie Casdorph

They are very compassionate people! They take good care of your pet

Ashley Cyrus

This place is kept really clean and neat & the staff was very knowledgeable & took amazing care of my bearded dragon.

Marc LeFevre

Every pet I've had since I was a kid has been brought here. Best vet around.

Elizabeth Battle

Everyone at ACA is highly competent and kind - the health and well-being your pet always come first.

Colton Toney

Great people. They are very knowledgeable and they treat my puppy like a princess.

Don Hoff

I highly recommend this facility. Our experience with Animal Care has always been beyond what is expected.

Sherry Higginbotham

Animal Care Associates Doctors and staff are the best. All pets are treated like family here.

Rekko Patton

Staff is awesome and prices are high but worth the care of my fur barbies.

Tracie D

Love how the doctors and staff care for our pets! Always a wonderful experience! ❤

Kylie

These vets did a great job neutering my male sugar gliders, no issues or problems and my boys healed great 👍 …

Jesse Cornwell

Little pricey but they are worth it. Great providers of care for my fur babies

Deborah Mc Dougall

Friendly people work at Animal Care. They take a deep interest in the animals. Great Doctors!

Cassidy Adkins

Amazing with my sick Chameleon.... there staff really listens and is gentle with their animals. Love them

Whitney Strickland

Love all the vets here. Girls at the desk area always very nice and helpful.

Cynthia Wingo Jarrett

They were wonderful. They treated my beagle great.

Susan Pope

My dog always gets the best of care. The staff is always very helpful.

Jamie V

Awesome visit! Staff was wonderful, very short wait and vet was very helpful!

Laura Marker

They treat our girls (boxers) like they are their pets. Totally the best bets in the Valley.

nick cesaretti

The staff were very friendly and they all loved Polo

Vince Boswell

It is the only exotic pet vet in the area that being said they do a great job

Dalton McVey

They've cared for our rabbits, hedgehogs, and dogs. Always professional and fairly priced.

Chase Saunders

Truly cared for my dog and expressed true concern

Sylvia Felitsky

Amazing!

Linda Hannan

Love this place they have helped me out so much with my sons guinea pig...love them

JAMISON MILLER

I will definitely be back! Clean, professional and caring. Couldn't ask for a better experience!

Linda Herndon

Need better hours for exotic animals, only place that takes them... 24 hour would be great

Robert McCoy

Excellent care for our pets and provides kennel services as well.

Rodney Mitchell

Friendly people to work with and very good at taking care of the animals!!

Pat McGill

Dr. Patton is the best! And all the staff are very friendly and caring.

Stephen Jarrett

Took great care of us when we brought our pet in that was passing away

Jennifer McNeely

They are very friendly and great with my pets!!!!

Jamie Bowles

We are a multi-pet family and could not recommend the Animal Care Associates staff more!

Chris Gosses

All of my pets enjoy the staff and care giving at Animal Care Associates!

DSY

Very nice staff and great doctors!! Very trustworthy!

Brynn Goff

Great staff! Love bringing my dogs here!

Heidi Adams

Very helpful and detailed care. Great services available.

Tania Tackett

Wonderful,knowledgeable,trust worthy veterinarian. We refer anytime!

Lawrence Woods

We have moved but still take our dog there even the long drive there is ok

Richard Clark

Called for spay fees to high for me

Kim Bias

They are always attentive to my pets needs

Kim Fogel

Wouldn't trust my pet to any other practice in Charleston.

Tiffany Hall

Very good with my dog, would highly recommend it to anyone

Rick Black

They take awesome care of our ferrets.

Kim Chamberlain

Great experience the staff and Vets were wonderful .

drema south

Best vets they really care about your animals

windell hunter

They provided excellent service to my animals

Dragon Arsenal

All around great place to take reptiles and furry friends

Joe Vickers

Very competent and kind people

Joey Rose

They put my cat to sleep cause she was to far gone to save

Carson Henley

A fantastic place to take your pets!

Linda Turley

They were very helpful and friendly.

N Cox

Best place to take your fur babies!❤

sybil parsley

Always excellent care and service!

Kathryn Adams

My favorite place ❤️

David Hannon

Things went well..

JAMIE BALDWIN

Because I wanna go to veterinary school.

Ashley Bartram

Fantastic with my baby very passionate!!!!

Katherine Ross

Best care for your companion animals

Candi Shriver

Always great with my doggies!!!

Klara H

They really care about our pets.

Christi Andressa

Thank you for you compassion and generosity!

Gary Williams

Nice polite people who try to help

Buck Skeen

Friendly staff with very caring doctors

Nancy Braley

love our doc there

Mark Lamborn

Friendly welcoming, and efficient.

Susan Lockard-Hammock

Excellent doctors and staff

Danny Rhebel

They is great with the pup!

Steele Koli Poki

Excellent

Julie duiguid

Love the people and the people care about the animals

Ashlee Henderson

They care for your pets.

Alan Tanner

great place for care for pets

John Jones

Always the best care.

Jessica Hensley

Great caring people.

Joshua Ellis

Great with your pets

Courtney Dunlap

Affordable & quality care!

Bobbie Wooten

Very Good service

Tabatha Green

Great and friendly staff

sonia bryant

Nice and very professional

Chet Burdette

Expensive but caring.

Tonya Callihan

Staff is wonderful!

jessica osborne

Great!

T Dowd

Great staff!

Leona Barnes

Awesome ppl!

Brenda Haynes

Excellant

Bronda Boardman

Caring service with the pets and people

chris seymour

Great

Adam Flack

Cheap, Clean, and Friendly

Nathan Haverty (NV920)

😁😁 …

kevin miller

Great care

Barbara Wooten

EXCELLENT SERVICE!!

Shayla Layne

Amazing service

Virgil Matthews

Excellent!

Greg Mullens

Great place

Courtney Parsley

They have always been so good to us and our fur babies. I wouldn't trust anyone else in the area but them.

Meredith Pride

I cannot thank the vets and staff enough. They always go above and beyond for my animals. I wouldn't take my animals anywhere else. I highly recommend them!

C Blin

Wonderful, very caring.

Mike Pemberton

Great people

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