Reviews of Ark Veterinary Hospital. (Veterinarian) in Burlington (Vermont).
Ark Veterinary Hospital
5070 Shelburne Rd, Shelburne, VT 05482, United States
Description
Information of Ark Veterinary Hospital, Veterinarian in Burlington (Vermont)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ark Veterinary Hospital
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
9 am–12 pm
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Reviews of Ark Veterinary Hospital
Kayla Williford
We feel so fortunate that we found Ark Vet. As first time dog owners, we have a lot of questions. Whenever we call Ark up, we are greeted with compassion and knowledge. There's been many times when our pup has an issue and our questions or concerns are answered over the phone without needing a visit.
When we do visit, every single person is incredibly friendly and even with a scared dog, she still enjoys seeing everyone. I highly recommend Ark to anyone, especially first time dog owners, and I will continue to bring my dog and any future pet here.
Jessica Bookwalter
I’ve only had wonderful experiences here. I moved to town with a puppy, was referred and have been extremely happy. I always feel 100% safe with everyone there. After a few visits my dog was neutered and I was extremely nervous after past experiences but the vet called after with a very personal and thorough report and he healed beautifully. Love it here and so does Owen:)
Garami Andrew
It was my first visit with Dr. Andrew to establish care for my cat. I was pleased with the professionalism and service. Customer service was very chipper, attentive and on it. Dr. Andrew came to the appointment prepared, was very knowledgable, and patient with me. I hope the rest of our care goes like it did on our first visit. Thanks y'all.
Christine Selin
Ark doctors and staff are professional and caring. They found the best way to treat my reactive dog so that she gets the care she needs in the mist compassionate way. I highly recommend Ark vets and vet-techs!
Victoria PierceMulliss
So I want to say that we have had NOTHING BUT FANTASTIC, absolutely the best care from the team at ARK since we started going here and when we lost our puggle Buddy ARK reached out to us and said how sorry they where for our loss, in addition to sending us a beautiful card,
The entire staff treats our babies like they belonged to them.
We can't thank them enough, and as long as we own pets ARK will forever be our babies vet..
Darlene M. LeClair
They are so loving and kind and you feel like your pet is their only priority. They always can get you in when you are nervous about your pets needs when they are urgent! They follow up with you too to see how your pet is doing. Reasonable prices, which is a BIG BONUS! Keep up the good work ARK! Highly recommend!
Peggy Owen Sands
Our experience at Ark Veterinary Hospital has been great. All the staff and the Veterinarians have been interested in our cat and take our questions and concerns seriously.
They have gotten us in for appointments the same day that I have called with concerns!
Wonderful people and wonderful service.
Moira J
We’ve been taking our pit bull Ramona here for a while and have had nothing but the best experiences. Ark takes great care of all of her needs and has been awesome about getting us appointments in a timely manner. They treat our pup with enthusiasm and kindness. Thank you, Ark!
Judy Stewart
Such a great place. If my dog is having any issues, they get her in to see a vet. Staff are helpful and courteous and seem really happy with their work. This is the third veterinary my dog has had and they are the best. I love this place!
Stephen Goldstein
We have been taking our cat, Otto (the Shelburne Cat of the Year) to Ark Vetinary for about 10 years. They saw us through an episode when looked like Otto was out for the count, but rallied at the last, treating his thyroid. They even picked him up at our home once when my wife and I were recuperating from surgery and couldn't drive. We are always treated with respect and kindness and appropriate attention. Thanks to "Ark" for all they do.
Elizabeth Hunt
Ark Veterinary Hospital has been a terrific veterinary home for our pets - dogs and cats alike. The staff has gone above and beyond to meet their needs, from parking lot visits to unexpected acute care needs to answering questions over the phone.
The support staff is mostly knowledgeable and willing to help and the veterinarians are great and hard working. Nicole is incredible at her job and seems to keep the place running smoothly!
We have worked mainly with Drs. Kellner and Koenitzer over the years through many surgeries, injuries and healthy visits too.
Diane Seeman
Ark has always been very responsive to our needs with our dog, Teddy. They have been prompt in seeing us and prompt with wait time in the clinic. We are very happy with the service we receive from the staff and the veterinarians.
Mette Meyer
Ark is the best place. I've taken my dogs there for years and love it. The staff, super friendly and so professional. Best service, always following up and I would never go anywhere else.
Sallie Pintauro
Out dog receives very good care from the doctors and staff at Ark Veterinary. They are easy to get a hold of, they are efficient, thorough, and professional, and caring.
Cheryl Owens
After cycling through several incompetent vets in the area, thank goodness we landed at Ark Veterinary Hospital!!! They have been wonderful!!! They were able to accurately diagnose (when no one else seemed to be able to do so) and help us manage ongoing health issues for our furriest family members. The entire staff is amazing and I'm very impressed with how quickly the doctors get back to you with answers to any questions. We will be Ark Veterinary Hospital patients for life!!!
Dwight Matthews
We have 3 dogs of different sizes, ages, & temperaments. We have brought them in for a variety of visits from annual check ups to teeth cleaning and other significant care. One dog does not like vets or other new people, so she is very challenging, but the Ark Vet staff are very responsive with us to work with her. She has had great care from Ark.
Meghan Critchlow
I just recently took my two young berners to establish care at Ark and I was instantly relieved in the decision to switch vet offices. Everyone I spoke to was so nice and I was able to get an appointment within a week for both dogs (at the same time, as new patients)!
I had been having issues at my previous vet when buying the dogs’ prescriptions through Chewy (previous vet made it difficult to purchase these elsewhere) and Ark assured me that they work directly with Chewy so none of those issues would carry over. They even gave me a free months supply of the dogs’ prescriptions to ensure a seamless transition.
I usually leave the vet feeling a little defeated but I did not have that at Ark and I’m truly so grateful for their amazing service to my pups and me!
susan mackenzie
We have used Ark veterinary Hospital for the last 25 years. The care has always been kind, knowledgeable and compassionate.
Dylan was seen there earlier this week for routine check up and vaccines. Since we are not able to be with him during the exam due to COVID restrictions it was very helpful to hear from them and read the detailed report.
The doctors have changed over the years but all of them have been excellent.
We highly recommend Ark
Jessica Gorham
I have nothing but good things to say about Ark. They are some of the kindest and most supportive vets and staff I have had the pleasure of meeting. They are always not only patient with my pups but happy to see them and even remember them even though trey have hundreds of other patients! Making an appointment with them is easy and quick, they are responsive and helpful when you have questions, and even send out reminders when your pups are due for vaccines, check ups, etc. They are kind and respectful about the personal health decisions you make for your dog and do a wonderful job educating and taking time to explain and answer any questions or concerns. I cant recommend them enough!
Ariana Andrewes
I have been taking my Bernese Mountain Dog here since she was 8 weeks old. The staff at Ark are incredibly kind and sweet. They always give me transparent and honest advice and happily take any phone call questions without pushing me to make an appointment. Most importantly, my dog LOVES going here. She gets so excited every time we pull into the parking lot - that's truly how I know it's a great vet.
Lia Wrenn
We cannot say enough good things about Ark! When we first moved here it was recommended to us and we started out seeing Dr. Solow. Dr. Solow has since retired and now we see Dr. Kellner, who is incredible! He recently operated on my dog and has been nothing short of amazing during the whole experience. Everyone at Ark has been so kind and thoughtful, and they all know my dog when he comes in. Whenever I have called to ask questions they answer promptly. They also fit me in quickly for a visit when I was worried about my dog post operatively. Cannot say enough good things about this place -- we are really going to miss them when we move! Thank you Dr. Kellner and team!
Brad Coolidge
Compassionate, friendly, and treat our dogs and cat as family. Moved from a great vet in Austin, Tx- Ark Vet has exceeded my expectations.
Rosalyn Graham
Our Dalmatians (Nico is our third) have been well cared for at Ark, for regular visits and the occasional emergency. And probably most impressive, Nico won't let us trim his toenails, but he loves nail trim visits to the friendly team at Ark.
Allison Miller
Everyone I’ve talked to there is really nice and friendly. And they’re great with my cat, who is normally extremely shy, but got through her most recent visit with minimal angst.
Elisa Fante
I moved to VT last year during the pandemic, so I have never actually been inside the office, but I'm grateful to have found The Ark. Not long after I moved here, one of my dogs got very sick and died within weeks of a horrible, fast-growing cancer. The vets at The Ark were really wonderful during this situation. They spent a lot of time on the phone with me, explaining his illness and answering all my questions; they were compassionate and kind; and they did everything they could to help my dog and make him more comfortable. I couldn't have asked for more from them during this very difficult time. I've since brought my other pets to The Ark for routine care as well as illnesses and injuries, and have been very happy with the care they received as well as the professionalism of the vets and support staff.
Connor Frost
Had an absolutely amazing experience at Ark. They took great care of my cat, Abby, and provided comprehensive feedback that outdid any previous vets I had been to. I feel relieved to have Ark just 2 minutes away. It's made all the difference. Thank you!
Katherine Mason
I can't say enough great things about Ark. All of the staff are super friendly, kind and knowledgeable. I have found the perfect vet for my dog who has a lot of anxiety issues. Highly recommend!
kim kanios
Dr Kellner & staff have taken very good care of me for 9 1/2 yrs. They suggest what's best for me but allow my mom to make decisions on what's best for her too.
I can't say enough good things about them!
Jennifer Sullivan
I have been with Ark Veterinary for over 5 years now and have really valued their support, professionalism and care of my two dogs. They always greet my girls with smiles and know them by name. Everyone there is super helpful and always willing to help.
Aaron Early
Great demeanor with both cat and humans. Listened to our concerns and made them feel validated. Really appreciated the care we received. Didn't feel up-sold on any treatments.
Gail Rosenberg
We appreciated Ark Veterinary Hospital before the pandemic - and even more so once it hit. Their policies and practices were and continue to be geared to providing the best pet health care while safeguarding the health of their human clients and their staff. The vet techs and front desk staff seem to love their animal patients; our dog Lenny in turn loves their attention and care. The veterinarian care is excellent.
Bonnie Campono
Dr. Ogawa is kind, caring, and knowledgeable. The entire staff cares about my dog and takes wonderful care of him. I recommend them in a heartbeat to pet owners.
Cole VanZandt (CMVZ)
Great vets. I've taken two dogs here, and Dr. Ogawa was super helpful. She was willing to talk me through her findings and available options rather than just rushing to aggressive treatments, which is something I really value as someone who has worked in the (human) healthcare industry for a long time. I'm happy to recommend Ark to my friends who have pets, and hope they keep up the good work for a long time to come.
Margaret Mondou
Ark Veterinary Hospital is compassionate, honest and always goes above and beyond! The entire staff is kind, knowledgeable and has always been great to work with. Their customer service is truly impressive; my dog was seen multiple times throughout the course of a couple weeks, they made it a point to follow up on her progress almost daily and provide guidance. Especially during COVID, they’ve done an exceptional job communicating throughout appointments, and making the new protocols seamless. I appreciate everything they do and I’m so glad my dog is in their hands!
Min metivier
Ark Veterinary has been wonderful to me, my prior two Boston Terriers (whom received the best possible care during their health issues for many years) and also to my current Boston Henry! They are extremely trusting, genuine and caring entire staff. Honestly without them I wouldn’t have been able to get through the toughest and stressful times we faced. Thank you for all you do for all of your patients and our “children”. I am very fortunate to go to your office!
Karla Dawn Jones
Currently, I have 6 cats and I've had lots of other cats in my lifetime. I have been to many vets and I love ARK! We have been seeing Dr. Andrew and Dr. Sarah for a couple years now since moving to the area. These vets are extremely attentive, professional AND give a personal 'human' touch. I have found they tell me sound advice and they are not afraid to say when they do NOT know something(this goes a long way!) They always help me find the best solution. Vet techs and reception are wonderful, sweet, and friendly. Believe me, I am always calling for some issue and these angels have endless patience with me :)
Suzanne Fredericks
Dr Ogawa is a highly skilled vet and, without a doubt, a dog whisperer who has handled my highly strung and nervous Belgian Terv wonderfully. Listens openly and advises well, cares genuinely, knows her stuff. She is very gentle with my ancient cat. The desk staff have been great too. I feel like my pets, and we too, are in the best hands around and I drive 50 minutes to get there!
Kaitlyn Browning
Love this vet clinic! This is the first office I have been to with experience treating Sphynx cats. All of the staff and vets are very nice, welcoming, and knowledgeable--they all treat my three kitties with lots of love. Only con is that services are pretty pricey but worth it when you trust the vet!
E Smilewalk
I cannot imagine trusting anyone else with the care of our fur family. The entire team is incredibly knowledgeable across a very diverse spectrum (we have fur family from raised from birth/rescues/trauma backgrounds/complicated health history with our cats and dogs), they are patient and take the time to listen and answer questions or concerns whether in person or by phone, and the honestly truly love and care for your fur baby's needs. Dr. Koenitzer and his team are truly special humans. So grateful to have them here.
victoria z
I have entrusted Ark over the years with the care of my beloved cats and dogs. Though the Vets have changed, the level of care has not — it is excellent. The 'front of house' runs efficiently and professionally which is so helpful when dealing with what can be a stressful situation. Waiting times are manageable and the location is convenient. The facilities are clean and the waiting room is large enough to accommodate several clients. Keep up the good work, Ark!
Susan Hong
Ark has been taking care of my animals for over 20 years. I have always been able to discuss my options openly and intelligently with the staff, been treated with respect and kindness, and always feel I am a partner in making medical decisions. The techs love my animals and are wonderfully helpful. Although the current vets are fairly new to me, my experience so far has been very positive.
Michael Balzano
The staff at Ark Veterinary Hospital has always taken care of my two dogs with compassion, expertise, and kindness for their entire lives. And now—in the middle of this pandemic and as I navigate the end-of-life care for both pups—their awesomeness shines through even more. Dr. Ogawa especially has been wonderful. Such a great place. Thank you all!
Marla Keene
Appointments are available quickly when needed, and prices are consistent with other practices in the area.
David Kaufman
Ark Veterinary Services in Shelburne, VT is a great group of professionals who have cared for our pets (dogs) for more than 20 years. They are knowledgeable, caring, and attentive to our pet's needs. They also value having a good relationship with us, the pet owners. We'd recommend Ark's services to anyone looking for top quality, dependable pet care.
Henry Cammack
My Dogs have been patients at Ark since they were puppies. This practice has provided great care for both of them since 2014! I appreciate the clear communication and great care all of the veterinarians provide. They also allow me to provide some care at home and are flexible in working with me since I have previous animal care experience.
Alison Lesure
Always friendly and caring. We have been, through our dogs, patients for over 10 years. Never pushy, help people make decisions that are right for themselves and their pet(s). A special shout out to the Ark Veterinary vet techs who are such a great group and make each visit a positive experience. They are also a wealth of information and patiently address questions.
Ariel Bissonette
We love the vets and techs at Ark Veterinary Hospital. Our four-legged kids love them, too - that’s what keeps us coming back. While they are professional to the tee, they are also hugely compassionate and show our kids great care. It’s been hard going to Ark during these days of Covid-19- but the techs and assistants make you feel like your kids are in great hands. Even calling you in the parking lot about care for your kid being seen by someone. I highly recommend Ark for your 4-legged kids - they’ll thank you!
Mary Ann Ficociello
Over the years my dogs and cats have loved Dr. Kellner and the care of the staff at Ark. We travel from Burlington to maintain the relationship and care.
Mary Dunne
Ark Veterinary Hospital has been a great Vet to bring our chocolate lab, Charlie, to! He has allergy issues and they have really worked with us to bring everything under control and to keep him comfortable. I would recommend Ark to anyone for good, quality care for your pet!
Donna Cardinal
My dog is two years old and normally petrified of the vets. The ladies did great today, they were patient and understanding of his needs he had no issue going with them with out me, he even howled when we left because he wanted to stay. Thank you guys🥰 …
Zani Lewis
We have been using Ark for 19 years now. My pets have been welcomed and well-cared for. The vets have always been wonderful about explaining the various different treatments versus the risks and supported my decisions. My dog loves the treats!
Bob Furrer
My wife and I have relied on the services of Ark Veterinary Hospital for decades. We've always been impressed by their professional, courteous, helpful, and most importantly, truly caring attention!
To quickly explain my opinion of Ark Veterinary Hospital:
Professional, compassionate, skilled and efficient!!!
Bob Furrer
Stephen Majoros
We were traveling out of state in VT, and our dog had a badly lacerated foot which needed periodic care. We feel very fortunate to have discovered Ark Veterinary in Shelburne. From our first call to their clinic, their staff were exceptionally friendly and welcoming, and made being a new patient easy. The veterinarian was caring, down to earth and straight talking. Their costs were reasonable and no one did any up-selling. In fact, during a follow-up visit we were only charged a few dollars for bandaging, no doctor fee! The tech’s at Ark were cheerful and genuinely happy to care for our dog. They are handling COVID protocols with grace and efficiency. What a blessing to know that, when we return to VT, our dog has a home-away-from-home at Ark.
sue schermerhorn
We've always taken our dogs and cats to the Ark and never once been disappointed even with the most challenging cases. Always had excellent, knowledgeable care and caring people who genuinely love what they do. Since our dogs are easily bought, and the treats are delicious, exams go very well!
Ashley McAvey
I have been taking my beloved animals to Ark for the last 10+ years and am continually impressed with them in EVERY aspect. They are incredibly competent, calm, smart, kind, efficient, helpful, and do all they can to keep costs down. FIVE stars for Ark and specifically Nicole who has been there for us in many, many ways through the years with a can-do attitude and beautiful and warm smile. SO grateful to have them in our amazing town!
Lori Lewis
I have been bringing my dogs to Ark for 20 years now. They have always been kind and caring, both with me and my dogs. They even saw my son's pet mouse for an infection and had the patience to explain to him how to care for his mouse so that the infection would clear. I give them the highest recommendation
Emily Hill01
I switched to Ark Vet after a bad experience at a more local to me vet. I LOVVVVEE all of the people at Ark. They are the best and make you feel like family. They go above and beyond and truly try to make your pet feel comfortable while getting the best care.
Alexa Cepeda
I do not have enough kind words to say about Ark. When our sweet kitten became extremely ill over the holidays, we were in a bind because our regular vet didn't have space. Ark immediately squeezed him into their busy schedule and cared diligently for him and us as if we were their own patients. When he sadly passed away from FIP, they sent us flowers. We immediately came to them when we adopted our puppy Honey a few months later. Every part of the staff exudes kindness, warmth, and extensive knowledge about the health and wellbeing of animals. We've since moved back to NYC, but love them so much that we want to time our visits back to Vermont to coincide with Honey's yearly check up hahaha. Thank you Ark for your incredible service--we love you so much!
Natalie Demers
Super friendly techs and experienced vets. Our dog Rory is a nervous nelly (scared of everything) but always gets happy and excited when we pull up for an appointment. We’ve never had an issue getting an appointment and they are always very responsive.
Susan Landsman
The entire staff at Ark Veterinary is absolutely wonderful. They cared for my two cairn terriers from puppyhood to their final days 18 years later, and for my cat as well. Dr. Solow's superb veterinary skills and perspective are matched by his sensitivity and respect for the animals he cares for, and for the human and animal bond. My dogs loved going to Ark, and were always greeted with genuine warmth and enthusiasm. The staff were integral to the joy I experienced with my little guys. A friend who was with me on my dog's last day, was so amazed by Dr. Solow's gentle, reassuring, and loving nature, she said, "Wow, when I get my next dog, I'm switching to Ark!"
Janice Heilmann
I have always felt that the folks at Ark from technicians to vets have been kind, compassionate and available for all manner of care from hang nails to heart murmurs. They follow up by phone after appointments. I highly recommend them. They are lovely people.
Lisa Werner
I have been with this practice for a long time (I believe I am patient #26), and I have stayed this long because of the consistently high quality and extremely kind veterinary care my pets (and I) have received. Unlike many vet clinics, everyone at the office likes people as well as pets. They will recommend preventative testing on a certain schedule, but no one judges if you choose to skip some of it. As my pets have aged or gotten sick, Dr. Bill Kellner has always given kind and practical advice. He has never suggested crazy cancer treatment that wouldn't work but has suggested it if he thought it made sense. I've always been told the odds and the impact on my pet's quality of life, and no one makes you feel badly for talking about costs. Once, when Bill suspected cancer, he insisted on a test to confirm rather than simply treating, because he wasn't sure enough of the results based on the X-ray. We did a stomach biopsy, and my cat had an extreme form of ulcers. She was medicated and lived 8 more years--to age 18! I mention this because the testing proved to be absolutely necessary. My cat was treated, her life improved, and she lived a long time. People complain about costs for all vets, but I've found that they make practical decisions at Ark. In that case, yes, we paid for an X-ray and a biopsy--but the X-ray might have ruled it out and was the less expensive and less invasive option, so it was the right place to start. I have dogs and cats and they love both. We have seen the younger vets now, Dr. Sarah Smets and Dr. Andrew Koenitzer, and both are kind and thorough.
Caiden Dike
I'm very thankful for the quick acceptance of my baby Harpoon. She had an ear infection for 3 days I tried over counter didn't realize it was so bad. When we called 4 places they all said over a week wait then I called ARK
They had us in first thing next morning and she's doing 70% better now. Ty you all so much. Being In healthcare I understand the demand on needing more help you have a 5 of 5 from our family. Ty so so so much again.
Deborah Gauthier
I have been a client for many years. I would recommend Gary Solow to anyone who asked as well as Bill Kellner. Ark Veterinary is the only place to take your pet. The kindness and support Ark gives to every client is impossible to describe. The staff are extraordinary and you know when you walk into the office you are welcome and they care. My first group of cats lived wonderful lives because of Gary and Bill and now we are starting a new family with the kittens. Thank you for all you do.
sherry senior
The staff at Ark Vet is very professional and they really care about your pet. We have been using Ark Vet since their inception and we have been very happy with all of their vets.
Dena Thompson
Wonderful care and their ability to get my kitten in on short notice was amazing! They were friendly, professional, and gave appropriate medications and services to help save my little one! Thank you so much!
Liza Cowan
Ark has helped my pets with their expert care. The whole staff is wonderful. They listen to my concerns with respect. My dog and cat love them, too.
Janice Heilmann
The staff at Ark from assistants to docs are professional, compassionate and kind. They are current with health issues in the community and gentle with the animals under their care. I recommend them without hesitation.
Kitty Boyan
After several disappointing visits to other vets, we asked a neighbor where she took her dog. Without any hesitation, she answered The Ark veterinary hospital in Shelburne. Travelling the few extra miles (we live in Burlington) was well worth it! Drs. Kellnor and Sole as well as the rest of the staff were great with our dog. They all took the time to allow our dog to feel comfortable with them and earned lots of love from the healthful doggie treats they gave her. They took the time to listen to my concerns and answer any questions I have, petwise.
They send postcards with reminders for when to set up appts. and which shots she'll be receiving. In my humble opinion, they're the best!
georgia blackmore
For the first time in the 7 years that we have had our rescue dog, Mike, he has not had blleeding gums and terrible breath after the latest issue of severe pain in mouth. 6 years ago Dr. Kellener said antibiotics would not help, but Nicole solved the problem with a round of antibiotics. Thank you. As you know, he can not have anesthesia due to heart problems.
Richard Wilson
Even though they were totally booked up when my Dashhound fell ill they didn’t hesitated worked us into the system and provided great service. We were from out of town and no one else had the ability to see us. Thank you very much for your great service.
Teri Hata
They are very thorough with the exams with my cat and dog, and explaining what they did and found, and possible treatment options if needed. Very kind and friendly staff.
Lisa Hadley
My Coton Brady and I love the staff and care we receive at Ark. Their love of animals and kind care are so appreciated. I never feel rushed, they are thorough in their explanations of care and I always feel assured that Brady is in good hands.
Nancy Bigelow
First time we used this vet. We were very pleased. At the end of the visit we got a 3 page report on the physical exam of our dog. That was a first from a vet. We will be back!
Modern Nature
The folks at Ark have taken care of Mika since birth (9+ years) and JoJo since we adopted (4+ years). Every step of the way they have been there providing best quality healthcare and in the few (whew!) times we had immediate needs. Our girls love going into the office and the ladies out front know them by name. I can't imagine a better resource for my dogs and believe me, I'd never settle for less for my girls! 🐶🐕
Rushdiesgirl
Dr. Bill Kellner and all of the staff at Ark are amazing. There are not enough superlatives to describe this practice - by far the best veterinary clinic in Chittenden County and beyond. Eight years ago a close friend recommended Dr. Kellner. At the time, my then two-year-old dog had begun experiencing severe orthopedic issues. These issues were misdiagnosed/incompletely addressed by other local clinics, with less than ideal outcomes. As soon as he began seeing Bill and was properly diagnosed/provided a treatment plan that was effective, the improvement in his mobility and comfort was remarkable. I attribute my now nearly eleven-year-old, large mixed breed dog's life to the care and treatment he has received at Ark. Whether you are just looking for an excellent vet with a lovely, top-notch facility for routine care or if you're like me and have a companion animal with a condition (or host of them) that requires a knowledgeable, experienced vet who works tirelessly to try to find the very best outcome possible, who will genuinely treat your animal with the compassion and care he would give to his own, then it's the place to go. All of my animals go to Ark. I wouldn't take them anywhere else.
As an aside: my friend who recommended Ark moved out of state. He lamented he can't find the same quality of care in his new stomping grounds that he took for granted here. He scheduled a routine care exam with Dr. Kellner during his vacation, driving four hours just to take his pup to Ark. Mind you there was nothing pressing, he just wanted to be satisfied she would receive a proper semi-annual physical exam while she got her shots. If that's not a testament, I don't know what is.
Margaret Munro
Quick, efficient and caring service at a time of great stress for me as I tried to export my cat to Costa Rica. The experience at Ark Veterinary Hospital was professional and to the point, with no waiting (very important as I was trying to get through my lengthy checklist of things that had to happen before the move).
I. S. L.
Wonderful, caring and knowledgeable doctors. Kind and professional staff. We completely put our trust in Ark Veterinary Hospital. Doggies love everyone at Ark!
Peninnah Ragasa
Kudos to whoever manages this facility. The building is bright, clean, and organized. They have an up-to-date billing and scheduling technology. The staff are quick to respond, knowledgeable and always with a smile. Maybe because they all LOVE animals? Keep it up!
Hannah Nowland
Our dog Banana loves the care he receives here!
Garrett White
Ark has handled the restrictions required by the Coronavirus pandemic well and with good humor. Our dogs, puppy and cat have gotten great care throughout.
Andrea Green Mahoney
So nice to be back in the Vet's office at ARK where they answered all my questions and made sure my pup was in good health. I really appreciated the training advice which was excellent.
tony carleton
The needs of my cat were well taken care of. And, because I am elderly, living in an assisted living facility, an ARK staff person very nicely assisted me with carrying the cat container inside from the car.
Madalyn Tanner
This place is an amazing practice! Very thoughtful and care about your pets no matter what is going on health wise. Easy to schedule appointments & staff is always friendly!
Vikii Schwarz
I do like these guys, and the doctors. However, I really dislike the idea of making a business like this a profit center. They have not seen my dog in 7 months, and want to up charge me a "Wellness exam fee" of 60 dollars. Mimi stated that they administer rabies or boosters without this to "Make sure my dog is perfectly healthy"
Wolfgang Dostmann
We have been with Ark for 23 years now and never had a bad experience. On the contrary, everyone at Ark has always been reliable, professional and efficient - Thank you!!
Erica Cardinal
They have been the best vet I have had for my cats
Wayne Hallstrom
Been going there for years. Competent and caring, we wouldn’t go anywhere else. Even with the changing of the guard a while back, the current Vets are carrying on the best and most professional practices.
Meg Foster
Sadly, the 'generic' medicine needed was priced at 2 x the cost of the same medicine at Wallmart ($60 vs $28) . Treatment: CBC comp Internal Profile $160 + Radiograph Sedation $90 + Radiographic Study Extremity $176 + Prob Oriented Exam $65 = $533. Treatment has been efficaciousfor our dog. In the future I will ask estimated costs and I will inquire at other veterinary practices.
Kate Donnelly
The veterinarians and techs at Ark are very caring and knowledgeable. I never have trouble making an appointment, and always have a good experience. I highly recommend Ark Veterinary Hospital!
Hal Raveche
Highly professional and comprehensive care of my dogs. Prompt response to calls with questions and requests for appointments. Enthusiastically recommend Ark in Shelburne.
EB Strongs
We have been customers there for a longtime- even with new ownership it’s still the place we trust with our pets. The staff is friendly and prompt with phone calls, visits, or just picking up special foods or meds. Great , easy access location too right on Rt 7 in Shelburne village.
Maribeth Rose
I have gone to Ark Vet Hospital for many years with my dogs the care and treatment has always been excellent they are kind and caring very outstanding care and would highly recommend Ark Vet Hospital they are the absolute best
Jennifer Grilly
In this time of challenge and uncertainty, it's so wonderful when procedures and processes are clear, predictable, and easy. That's what our experience is always at Ark. We love it there. Thank you!
Loralyn Bothwell
Best place to take both your dog and cat. They are very care and take excellent care of your pet. Prices are affordable.
Mayfield Inc
Never before has Levi wagged his tail going IN to a vet. They do an amazing job there, and treat the dogs with a gentle touch that they seem to appreciate.
Anna Keller
My cat always gets the high quality attention and service that she needs at Ark Veterinary, and the team goes above and beyond to make sure that she gets the best possible medical care and I have information about each step of the process.
samuel olds
Fantastic staff that will go above and beyond. They treated my cat as if it were thier own!
Adrianne Gilbert
Brought my rat there since she had a respiratory infection, and everyone there was so nice and caring. I wish I had an animal requiring routine check-ups to bring there since I had such a great experience!
Carol Cherhoniak
We have been going to Ark Veterinarians for a long time and have found them to be wonderful and caring and knowledgeable!! We highly recommend them!!
Jane Lawlis
My dog was treated so kindly and professionally by Dr Smets and her team. I feel that he is well taken care of and I recommend this vet practice.
Caroline Ruth
I have been taking my cats here since they were kittens and we have been very happy with the service. The staff is always very friendly and professional!
John May
seen prompt;y team was knowledgeable and informative. Veterinarian was very professional and thorough.
Ruth Hagerman
Easy to make an appointment, easy to get to, knowledgeable techs and vets who call you back! Recommended by the ear-bud swallowing cat!
Jess L
We have had a great experience here. All the staff are wonderful to our 4 legged baby! They are very helpful and patiently answer all of our many questions!
samuel Olds
They treated us and our cat like family, I could not recommend a better place to take your pet.
Judy Christensen
Dr. Gary Solow is the best! Fenway loves ARK!
John Beal
Very welcoming staff and superb veterinarians. They work to get your pet in quickly when you have a concern.
Karen Quigley
Very professional team and personable as well.
Diane Tayeby
Annabelle loves going to this vet practice. She's treated well and we feel like the prices aren't inflated.
Emily Page
Ark has been an amazing place to take both of our dogs. Thank you, Ark.
Katarina Tomin
This is one of the best Veterinary practices I've ever experienced. Warm and caring staff and Dr Andrew is a Rockstar!!!
Richard Hendrickson
Both dogs have been cared for at Ark for the last few years.
Carol Cherhoniak
Very caring staff and excellent care!!
Charles Murdock
Excellent care for my son’s new kitten. The staff was professional, focused, caring, and courteous.
Ellen Rivait
I had to bring my guinea pig in for an upper respitory infection and they worked so quick and explained everything to me they are awesome ty.
Susan Statkevicus
All of the staff are very professional, kind and thorough. We trust them with all of our dogs and cats.
S Sawa
Outstanding staff ... tremendous follow up. Great care.
Lois D'Arcangelo
Dr. Kellner and staff have always treated our pets with great compassion and skill and us with insightful understanding.
Laura A
Wonderful vets and techs. My pup was very ill and they did everything they could and saved her!
Peter Loomis
The staff is very friendly and compassionate. The care provided is excelent.
Joe Lemaire
Amazing people! Took care of my dogs tooth issues with no problem!
abby kelley
Great care, very nice staff
Katie L
I am appreciative of the thought and care Ark shows.
Fenix Artz
These people are always awesome, even if it is bad news.
Brett A Mulliss
Very good with our pet thank you so much
Trish C
Dr. Kellner is the best! Very friendly, knowledgeable staff.
Suzanne Blanchard
Always there for our Joss, excellent care!
Bruce Cohen
Great staff! Really
Care about my pets
Catherine Curtis Martinez
Compassionate and pragmatic- good with pets AND their people.
Beverly Snow
Wonderful staff, clean facility.
Hannah Greer
Very patient and kind to my nervous pup!
Paul Urband
Fantastic veterinary care. Great staff.
Kathy Lucas
The Best!
Mad McCaffrey
Banger of a Vet. Place is full of good people!
Lynn Jerger
The staff is very caring and knowledgeable
Kenneth Lemieux
Pet place
Julie Richards
Excellent customer service!
Joe Allen
Nice efficient staff
Charles Jones
We've been very happy with their service.
Courtney Cobb
Dr. Connell and Tara were so good with my fur babies today. They listened and had answers to all of my concerns. I didn’t leave feeling like I was without a plan for my dogs special needs. Thank you so much!!
Nancy Gunther
Ark Veterinarian Hospital was an AMAZING experience! From the first phone call inquiring the cost of services to getting accurate directions that were intelligently dotted with well-laid out landmarks to the receptionist, who was welcoming and cheerful, and , accommodating upon our arrival.- Let me say, l was very impressed.
Both the technician and the Veterinarian were not only were knowledgeable , but exceedingly gentle and kind to our kitty.
I had concerns that l expressed openly and these were accepted with respect and a rationale that turned my thinking around..
It is the kind of professionalism that has
regard for honest concerns about the efficacy of certain products and procedures
that garners that much more respect for these professionals.
I love this Ark Veterinarian Hospital !
It was a delightful experience and l look forward to returning one day , having found an establishment that l trust wholeheartedly.
I think the world of this Veterarian.
Kevin Crosby
S. Bradford
Christine Yates
Leigh Gamble