Reviews of Upstate Vet, Asheville. (Veterinarian) in Asheville (North Carolina).
Upstate Vet, Asheville
22 Fall Pippin Ln #102, Asheville, NC 28803, United States
Description
Information of Upstate Vet, Asheville, Veterinarian in Asheville (North Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Upstate Vet, Asheville
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
7:30 am–5:30 pm
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Reviews of Upstate Vet, Asheville
My pet needed urgent care and my primary vet recommended Upstate Vet. You were able to see my furbaby within one business day! The staff (in person and over the phone) have been absolutely delightful. Upstate Vet is easy to find, has adequate parking and a very short wait time after arrival and for pick up. The doctor was prompt in calling me about my pet's well-being. She fully explained the procedure and answered all my questions with patience and kindness. Thank you so much for a wonderful experience during a stressful time!
Upstate Vet Asheville have top notch vets and staff. I feel fortunate that my dog was able to receive care from such a wonderful, caring, compassionate, and engaged staff. My dog was diagnosed with lymphoma and Upstate Vet treated him with chemotherapy; he is now in remission hopefully for a good long time. I highly recommend this vet practice.
I have always been very happy with the services my animals received at Upstate. Everyone so clearly loves and cares about my dog, it's great to have medical staff so dedicated to keeping him healthy since his cancer diagnosis. One year cancer-free now!
They saw Shelby the same day that he was referred. He received a blood transfusion quickly, was monitored overnight and sent home with necessary medications to get him through his illness. His vet was thorough, explained everything very well in a way that I could understand, and were as concerned about him as his family was. I'm very grateful for everything they've done for him and I know that no matter what his prognosis looks like moving forward, they will be available to assist however they can. As someone who has lost a pet to sudden illness before, knowing that is incredibly comforting. I'm glad that Shelby's primary vet referred him to this practice. They were compassionate, concerned, present and communicative during a stressful time for Shelby and me.
Very polite and professional... Cooper needed a specialist for surgery and I was referred to UpState... I couldn't have been happier with the service he received. They were very informative and took time to explain everything. Expertise on my pets surgery which was the most important.
Upstate Vet of Asheville has an amazing group of people working there. Even though our precious girl Daisy passed away, Dr. Brunson, Dr. Hoffman & staff tried everything they could to keep our baby alive until her little body couldn't take anymore. Words just can not describe how thankful we are for such knowledgeable, compassionate people to care of our baby. ♡
The Atlanta Weimaraner Club Rescue can't thank you enough for the excellent care you gave our Sammie; It was so hard to see her so miserable. You all were so kind and compassionate and we appreciate that. Keeping us updated throughout Sammie's stay made a difficult time much easier. You are all the BEST of the BEST! Making quick decisions
We are so grateful to Dr Young and the whole optical staff. Our dog can see and the surgery was a huge success. The communication was great and I felt Benny was in good hands the whole time.
Thank you,
Jenny, Annie and Benny
Upstate Vet is amazing. The care, health and safety of your pet is evident in each staff member here. The receptionists are efficient and kind, the technicians are full of compassion and ask excellent and insightful questions and the doctors are full of knowledge and heartfelt care. They really give exceptional help for your pets health. You can't go wrong brining your pet to Upstate for specialized care. Thank you Upstate Vet for the support and love you showed our dog, we appreciate you all.
The only thing I don't like, is not having a waiting are outside of the curbside service. I 100% understand why, it's just a little inconvenient. BUT! The staff and the service are fantastic! Everyone was patient and understanding, and treated me and my dog, Nova, like family.
The techs and the docs explained everything that was going on and really helped me feel at ease about everything. 10/10 will recommend them to everyone! Communicated everything. The text option is awesome!
Dr. Blankenship did an amazing job handling one of the hardest experiences of our lives: our dog being diagnosed with cancer. She was realistic and helpful, and she made us feel like we were her only priority (even though I'm sure she was busy with a million other things). The whole staff, including techs from multiple departments and front desk staff, were all super kind and considerate during an extremely hard time for us. Our baby lost his battle today, but they did everything they could to make his life as comfortable as possible. Thank you all ❤️
The doctors and staff here are so very kind! You can tell they truly care about making sure your pet is being taken care of, which is the most important to us. We spoke a lot with Anna during our visit and she was very friendly & personable and showed so much love and compassion for our dog. Dr. Tonero was very thorough about the procedure and we constantly felt well-informed about what was being done. Would not hesitate to come back here if we ever needed it or to recommend to others.
Upstate vet has always provided excellent care for my kitty, Biscuit. Everyone from the doctor, to the technicians and clerical support has always been helpful, kind, and supportive through these past few difficult years of caring for her. I could not ask for any better care for her. Finding the best health care plan for Biscuit so she can live a comfortable life has been my primary goal and they have helped tremendously.
Dr. Christ (surgery), Dr. George (oncology) and Dr. Frankie (DVM) took unbelievable care of my 12+ year old dog. I am so thankful that they are here in the area. Fantastic service! Professional and empathetic....you can't ask for more...Thank you all!!!!
Wonderful care, everything explained up front, follow up calls done as promised and even after hours re: lab results, etc. Plan of care established and clearly outlined. Very nice staff. Everything explained to us and follow up email with H&P sent, recommended treatment plan and we received excellent service. Very confident in our vet.
Dr Le Grange and all the Upstate Vet team are wonderful. We could not ask for a more caring and compassionate team for our 2 "fur kids". From the time we check in until all done. Very professional and friendly which makes us very comfortable with trusting them with our precious pets.
I've only had one experience, which was a consult, so I don't know what the pet treatment is like and can't say if recommend based on my experience. More than likely, it's awesome, because I had a really good experience today.
I would recommend for specialty treatment based on the fact that this practice was recommended from my veterinarian, whom I really like (Evergreen Vet Hospital).
Also, the consultation was excellent and fair - and what I mean by that was the veterinarian took the info provided, assessed my cat, and had a talk with me about options. That was excellent. On the fairness side (in a good way!) - not all the things I wanted to hear (i.e., my cats eye surgery may not fix his tears and might not be worth going through surgery - though not a bad thing, kitty is comfortable and it's not going to cost $$$) and a lot to consider, but I really appreciate her honesty and recognizing what's best for my pet versus an answer that favors my hopes to solve a problem that's apparently not really a problem.
Upstate Vet Asheville is the shining star for discriminating pet owners. Everyone connected is top notch and takes extremely good care of the animals in their charge. Melody had her intake for an MRI and everything was explained well and the test went according to plan. We are thankful for a good outcome. They treated my dog with loving care.
Very organized, staff very helpful, wonderful service. The over all price was a shock, but felt she would receive excellent care. Loved Dr Christ, he was so helpful in explaining everything including bringing a model so you could visually see what he was talking about. He also was able to check and get the ultrasound done that day so I did not have to drive back as I was coming from TN. Called and received a copy of the ultrasound right away.
The doctors are really nice and they did a great job doing surgery on my dog. It was insanely expensive but he's worth it. If your animal is getting older and has some real problems, take them here and feel at ease. I was soooo worried all day but they gave me my boy back, new and improved. Forever grateful for you guys 🙏 …
The staff were incredibly understanding and they seem like genuinely compassionate people. Clearly conveyed the reality of my pet's condition with empathy. They clearly care about the animals. Emergency vet services can be expensive but in my experience here it was well worth the cost
If I could give 10 stars, I would. The entire staff is not only efficient, they are knowledgeable and compassionate. They have taken such amazing care of my sweet cat during her chemo treatments. Dr. George takes time out of her busy day to call and update me on progress and next steps, and the vet techs are always friendly and shower my girl with attention. They never act too busy to answer or ask questions to gather needed information. My cat Giselle is family, and they treat her as such. Highly recommend! ❤️
We got an extra month with our sweet Puma because of the help, care and medical advice we got from vets at Upstate Vet. It’s not a lot but I’m grateful for every extra day we got to spend with her❤️🥹 …
The communication with docs in ER and all staff was outstanding. The ability to text to find out my dog's condition during late hours was soooo comforting. I felt secure about the level of care given to Riley and appreciated the time the docs spent explaining her condition and diagnostic options so that I could make informed decisions.
Oncologist Dr. George has been a wonderful source of information and assistance for our family as our newly adopted 10 year old Labrador has been discovered to have cancer of both the lung and the spleen. I have many positive past experiences with this practice. Several of those were life-saving for our pets.
Our doctor was compassionate, knowledgeable, and sweet to our pup. Upstate Vet fit us in asap and impressed us in their level of professionalism. We look forward to seeing the new construction when it is ready. The plans look comprehensive and impressive, and we are fortunate to have this level of service here in Asheville, particularly in the South Asheville area.
I couldn't be more thrilled with Upstate Vet. The admin staff are friendly and efficient. I've seen two vets there and they were both great listeners, highly competent and easy to talk to. Every member of the crew clearly cares deeply about the animals and I'm so glad by dog ended up in their care!
You folks are beyond outstanding! Caring, compassionate, not just to me but to the other folks I briefly interacted with during my visits. I can't say enough about Dr. Young and all of her staff, taking time to explain everything, medication and treatment rationales, as well as what I can expect for my little ladies eyes. Your entire staff demonstrate why you are here to care for our furry family members! Attentive, compassionate, showed a genuine concern and care. Also, at my first visit Kinsey the initial tech that met me at my vehicle, took Woolies history with a genuine concern. First impressions make a lasting impression, I knew at that point we were in excellent hands and Wooly would be taken care of.
God bless all of you, and may he guide you in doing his work for our babies!
Fast and efficient service, kind and caring staff. Our lab mix needed an US and the report was sent to our Vet sooner than anticipated which was much appreciated especially considering it was just a few days away from Christmas. Would definitely recommend!
The staff at upstate veterinary hospital we're very professional and courteous and knowledgeable about Buddy's condition they relieved my anxiety about the after effects of the surgery to have his eyes removed due to a fungal infection and I would recommend them to anyone this picture is a picture of Buddy when he was 7 to 8 months old buddy is now a year and two months old his surgery will be soon as soon as I can make an appointment other photos are forthcoming thank you again upstate God bless will be talking to you soon
Very professional and expert diagnosis of pet conditions. Effective treatment plans offered and discussed to provide best quality of life for our pet. Warm and friendly service provided with excellent communication both written and orally delivered.
Our old pup has an eye tumor that we been test for a year with eye drops. Today the vet checked and eye pressure which was not good. The vet spent a lot of time with us discussing options. We are grateful for all the info and scheduled to have the eye removed.
Upstate Vet has always taken the best care of our pets and we have had fantastic experiences with this team. They saw us quickly and created a plan for treatment right away. We previous had experiences with UVS with another pet, and the care we received at Upstate Vet cannot be topped!
Professional support staff
< br />Dr LeGrange is a top notch internist and has skillfully & compassionately managed the varied & complex medical issues of my 3 Whippet brothers.
< br />She added valuable time to all of their lives.
< br />We are grateful. Compassionate, skillful, professional care for both pets and pet owners.
The signs about the outdoor area being infectious was scary but the young people who came to get my senior dog and bring her back were nice. I am grateful your services are available in Asheville because we need these special veterinarians in this area to provide complete/ diagnostic care.
Our Jack Russell , Penny Lou, received excellent care from Team Krebs. Veterinarian Ingar was so patient, helpful with exercises to do @ home, took time to call & was just super. We could call & check on her anytime day or night.
Dr. Arizmendi and her team are incredible! I highly recommend them for any neurological need your pet may have. Show care and understanding to a pet parent that is VERY attached to their fur baby.
Excellent care and communication. Dr. Christ was wonderful, great explanations in layman's terms. He was patient and answered all questions to our satisfaction. Would absolutely recommend their services.
The staff members were attentive and thorough. Dr. Mc Allister paid particular attention to Milo's needs in the process of choosing the appropriate medication for him. Discovered his heart murmur and checked it out before prescribing medication.
Dr. Young and staff are very caring toward Rosetta and are concerned about her health. They will answer any questions I have and explain things clearly. Caring about Rosetta is what they are best at!
Randle was taken to Upstate on an emergency referral after presenting with unusual symptoms that had stumped his primary care Dr.
The treatment we received was exceptional, everyone from the receptionists, the techs and wonderful Dr Sam. They communicated promptly and I always felt Randle was being treated with love and care. Thank you thank you thank you for caring for my best friend - I am forever grateful
Dr. Young and all the staff did an excellent job in provide care to Daisy Mae. They were all very compassionate and thorough. We are very appreciative!
We love Upstate so much & are so grateful to have them in AVL. Dr. George is caring for Ollie & helping us navigate his cancer diagnosis. Dr Kapler did Ollie's surgery, as well as Gus's spleen removal. It was a challenging time with both doggie issues going on at once, surgeries, waiting on pathology diagnosis for both, etc. Dr. George & Dr. Kapler were both so supportive & professional & are just really darn good at what they do! We truly cannot say enough good things about them & Upstate overall.
They took wonderful care of my little 7lb chihuahua during her kidney stone removal surgery. They kept me updated the whole way. The staff was amazing and you can tell they all really love and have compassion for animals. They are a little pricey but its well worth the money. Thank you all for taking such amazing care of my baby and for keeping this anxious mom at ease.
The doctors, techs, and staff were very responsive and helpful. The doctors and techs were extremely knowledgeable. Check-in was efficient without a long wait. The overall experience was an A+.
We have a wonderful experience working with Dr. Benjamin Brunson and his team. They have really helped our dog Chewbacca who has been diagnosed with Cushing’s Disease and Diabetes. I would recommend him and his team to anyone
The staff is always caring and loving with Sherman. Always has the time to answer questions and discuss everything that took place at the visit. I recommend looking for a specialty vet I would say give them a call.
This is the second time I've used Upstate Vet, and both times my pets have received wonderful care. Aside from the diagnosis and treatment plan by the specialist, the vet tech was wonderful about letting me know what to expect for after care, what was normal, what was not. Great communication.
If your pet requires care for a serious condition, this is the place to come. Upstate provides absolutely the best care imaginable (and costs accordingly.) Doctors and associates are superb. Staff is excellent. What more is there to say?!
Everybody there was kind, patient, and knowledgeable. We love Dr. Brunson. We felt unrushed as he answered our questions and we feel confident placing our trust in him.
The clinic provided the best possible care by referral from our primary vet to address our dog's health problem. Dr. Almeida took the time to explain possible diagnoses, tests, and prognoses with compassion and expertise. Highly recommend.
Our visit was great. All of the staff was so friendly. Dr George was fantastic. She explained everything in great detail and answered all of our questions Made the entire process so easy
FIVE GREAT BIG STARS for Dr LeGrange and the Staff at Upstate Vet Asheville...for the care and compassion they give to my beloved family member Percy...!!! Extra loving care of my pet. And Dr LeGrange gave me the gift of MORE TIME with my Percy... Upstate Vet Asheville is THE BEST!!!
THANKS to Upstate Vet Asheville for everything they do for pet owners...!!!
LC
Excellent Communcation regarding care and costs as well as updates on our pet's condition. Communcation and the Care given to our pet prior to and after removal of bladder stones
After many years and thousands of dollars at our primary vet, we were finally referred to an internist at upstate vet. After a few tests Dr. Brunson had accurately diagnosed my 11 year old dog with atypical Addison's decease. He prescribed meds and within a month I had a different dog. He is happier, more energetic, moving like he’s a few years younger, healthier weight and he stopped shedding! He shed his whole life, like a lot, a lot. I wish i was referred to upstate vet 4 years ago when we first started running tests. So thankful for the team!
Our experience was wonderful from beginning to end!
Everyone was kind and exhibited a genuine concern for both us, our little girl and her babies. -Genuinely expressing concern for our dog while at the same time communicating very well.
Thank you for taking Honey on time into your facility.
In the past, I have waiting an hour in a hot car for the vet to bring her
inside for an appointment. Also, I was impressed with the surgeon taking the time to understand Honey as an individual. He understood my concerns with all her issues as regards timing of her surgery during the "allergy" season. I appreciate he explained with great care and concern about the best option for her. Thoughtful and clear explanation about my dogs best care.
I could not be happier with the quality of of care my cat has received at Upstate Vet. It has been an overwhelming situation, and I do not think I could have handled it without the support from the incredible team there. While I certainly hope I have no emergencies in the future that would lead me to need their services again, I can rest easy knowing that is the best place to take my pets! They have been a blessing! You literally saved my cat's life and brought her back from the brink of death!
We love the care that Izzy receives from Upstate! We are so grateful for the whole team! Everyone we have encountered at Upstate has gone above and beyond!
Tippet was in for two blood transfusions on consecutive weekends. We were worried sick the entire time, but the staff at the hospital was available and compassionate. From the front desk to the techs and doctors Tippet was their number one priority. They truly care…
The staff and Veterinarian were extremely interested in the health of my dog, Beatle Juice. Never have I visited a Vet clinic that extended the courtesies of this entire staff. The Vet tech came out to my vehicle soon after I notified the clinic that I had arrived (text from parking spot). She first walked me through what the Vet planned to do with my dog prior to his entry, which made the process flow very efficiently. Every Vet (and doctor for that matter) would have dragged this process out for several visits. Not Upstate! The Vet did the consult, blood work, ultrasound, and aspiration of my dog's liver in ONE VISIT?! Who does this anymore? That saved me time, and absolutely saved me money. Doctors alway have a consult, then send you for blood work, then go back to get another consult with perhaps further testing, then if anything found, further testing, etc. I love this veterinarian staff. I left at 1:00 PM on a Friday, and the Vet called me at 6:00 PM with the cytology results to inform me my dog does not have cancer. What doctor does that? I'm lucky to get a call a month after my test from a human doctor. I wish this staff cared for humans, too. But I am totally happy my dog gets to benefit from them. Cared for my dog and informed me of what they thought was going in with my dog's health. The vet tech also trimmed his nails, she took such great care of him!
We came up from Florida to our place in North Carolina in a rush, to avoid Hurricane Ian. Cooper, my 17 year old chihuahua has been recently diagnosed with glaucoma and needed to have his eye pressures checked. Dr Blankenship and her team worked us in right away.
Dr. Blankenship even went as far as to contact Cooper's ophthalmologist in Florida with her exam results. We are confident that Cooper is in great hands. Thank you, Upstate Vet.
Dr. George (oncologist) had been treating my dog for nearly a year. She has been terrific, and will discuss status after each check-up. The staff has been excellent to work with, and everyone shows they really care for their patients.
Ours was a sad time since my cousin's kitty was very ill. We were treated with compassion and understanding. We were a little early for the appointment and the signs indicated we should park in a numbered space and call in. We waited for a little while and sick baby was taken inside. After an initial exam, a veterinarian came out to the car to update us. Since the kitty needed fluids and an ultrasound, we were sent home and updated by phone. Everyone was wonderful.
I highly recommend Upstate Vet. Anna and Dr Tonero we’re knowledgeable and kind. They kept us informed every step of the way and took great care of our corgi. They spent extra time with him to figure out his problem and so we left with his problems figured out.
Dr.Kapler and her team are outstanding! Professional, knowledgeable and caring, her and her team completed TPLO surgery on my dog. Would highly recommend Upstate Vet of Asheville!
Upstate is a large specialty vet which you don’t go to unless your pet has a significant problem and is referred to by your regular vet. They’re quite expensive, but very good and the doctor we worked with is exceptionally caring.
Our follow up visit was free which was a pleasant surprise.
Very good visit. We felt listened to and feel like the plan for Carmen is reasonable and sensible. Listened to us as Carmen's voice and respected all of us.
Professional and skilled. Dr. George keeps us informed about Peewee 's treatment . Talks with us and we are given written information also. Provide excellent treatment.
First visit with my cat needing an ultrasound -- the staff was very professional and their level of care for my pet was immediately obvious. Vet took a ton of time answering all of my many many questions and I left feeling very confident my cat had been handled gently and with the ultimate in competent care, and that I had a solid diagnosis. Also feel like I can call the vet back if I have further questions. Highly recommend (and I will return happily, even though I hope I never have to use them again!)
The wait was minimal before I was brought into a room. The staff and the doctor I met were all amazing, kind and knowledgeable. I felt validated, seen and respected.
this place is wonderful if you have a sick pet. My dog was deathly ill, our regular vet recommended we bring her to upstate vet. The staff and doctors are wonderful and know what they are doing. After doing tests they figured out what was wrong with my girl and thank you to them she is still here today being her happy self that she was before she got so sick
I was so impressed with this place! They truly care for our pets and that makes me trust them more and that helped with my anxiety! Everything was amazing!
Dr. Krebs is a phenomenal surgeon who helped our dog with emergency spine surgery. And the vet techs are all wonderful too! We’re grateful for the excellent care our pup received during a very difficult time.
The staff is very friendly, the doctors are very informative.a compassionate and dedicated place that you can feel secure for your fur baby's medical needs
Amazing, compassionate doctor and staff!!
Showed true concern for us and our fur baby!! Explained everything thoroughly and patiently!
I am impressed by the quality of care we get at Upstate. The techs and the vets are very nice and go to lengths to explain everything to you which made us feel confident and comfortable interacting with staff.
Thank you to everyone at Upstate Asheville Specialty Vets, involved in the care of our dog Dillon. Extra special thanks to Dr. Kapler and the surgical team, they are amazing people. Everyone we dealt with was caring, compassionate and understanding of what it is like to hand your dog over for surgery. There are a lot of special animal loving professionals that work at Upstate. And a special thank you to Nikelle as well for her kindness and understanding. We are happy to say that Dillon is doing well. Our primary vet referred us to Upstate with total confidence and we are glad he did.
This place is tops. Our dog was well cared for and the doctor and vet techs were loving and knowledgeable and really put our skittish dog, and US, at ease. They communicated every last detail about what to expect during and after the surgery and were transparent with the cost. Our furbaby is 2 and 1/2 weeks post-op and doing great. I hope I never need to use veterinary specialist again but if I do, I will be back without hesitation.
Great experience! Hannah, Taylor, Dr. Kaplar, Dr.Christ, and another tech that I didn't get their name (she brought my dog out to us when we picked him up after surgery) - these individuals were amazing. They were all so kind and knowledgeable. It is stressful leaving your fur babies in the care of someone you've not met, but after the experience we've had with Upstate Vet, we would have no worries about leaving them there again. Thank you from the bottom of our hearts.
Doctors & Staff are the Best! Communication & Kindness consistent. Have been coming for many years. Highly recommend!
Dr. Frankie and the team at Upstate have been fantastic. After a shocking potential diagnosis of an autoimmune disorder, my general practice vet immediately referred me to Upstate who was able to fit my boy in that very day. The check-in process, discharge, and communication have been top notch so far. I am thankful to have this resource available in Asheville and appreciate that the team is able to consult with other specialists in the area to help give a fully developed treatment plan. This has been a really scary process to dive into the world of autoimmune disorders and I really appreciate how quickly the team jumped right on it and got us hopefully started on a path to remission.
Surgical expertise and skill top notch. Communication from vets excellent. Tech communication could be improved.
The staff at Upstate Asheville have been fantastic with Max and his chemo treatments. I have appreciated them keeping me updated with his progress, calling me with updates throughout the day, being clear about treatment plans and prices, and their extra special care and love toward Max. I trust that they are doing all that they can for him and am very grateful. The staff have been so sweet to Max and I can trust that he is being loved while he is going through chemo treatments and check-ups :)
In my experience, the staff asks the right questions, listens to my concerns, and relays them to Dr. LeGrange accurately so that Sage can receive the best care possible. Dr. LeGrange's problem solving skills along with her ability to communicate effectively and build strong relationships with her clients allows her to explain diagnostic findings and treatment plans in an easy-to-understand manner. She and the staff are compassionate towards Sage and me, ensuring Sage receives the best care possible. My wholehearted trust and respect go out to the entire team!
The whole team is amazing! They are always so kind, thoughtful and loving to our dog! He has always been so nervous of the vets office and of strangers but they have been so patient and understanding and have won him over!
even though having to go to a speciality hospital isn't always a good experience/outcome, they treat you and your pet wonderfully, very caring, helpful, informative, like you and your pet are family
We had a wonderful experience. From the ease and efficiency of check in to the kindness and courtesy from the staff, I was very impressed with our care. The technicians were helpful and Dr. Hoffman was very thorough and clear with a plan of action and delivering results. I am very appreciative of the care and attention LeRoy and I received at our appointment. I will definitely be recommending Upstate Vet to others for exceptional care for their pets. Clear and effective communication throughout
I was very impressed that the Dr himself came out to the car to greet us. He was very kind, gentle and concerned. The Dr's explanation, and giving us several options helped me to understand clearly what needed to be done. He wasn't all about the most expensive option.
Dr. Brunson and Dr. Parisi, along with their wonderful support team, gave my dog a chance to live when her primary care veterinarian gave her two days to live and strongly suggested euthanasia. I am so grateful for the intelligence, skill and compassion that Upstate Vet brings to their work and to their patients and patients’ family. We are nearly 3 months out from when the other veterinary office gave my sweet dog a death sentence. I have been sharing about Upstate Vet with all of my pet-loving friends. This is the place to go if you have any specialty health needs for your animals.
Our Cooper had knee surgery by Dr Christ. Upstate met all our expectations. Caring, loving and informative. We will use them again if necessary.
We were terrified about our Roxie's diagnosis and prognosis. We got an appointment the day following our referral. Within an hour after our arrival the Vetetnerian was giving us the results of test, diagnosis, prognosis and a plan of care. We are so greatful! Thorough and clear communication and explanations.
Upstate-Asheville provided excellent care for my dog! Every staff member I interacted with was positive, compassionate, willing to help and knowledgeable. Sue M was absolutely amazing! She took such good care of Butch that it helped ease my anxiety about leaving him there. All of the Dr's were very good at explaining what was going on and also provided Butch with top notch care. If only our health care system operated this good! I will recommend Upstate to everyone I know and will definitely return if I ever need specialty care for a pet. Thanks to everyone at Upstate!!
My 13 year old best friend Jebadiah needed a little extra care and boy did Upstate deliver! Jeb went in happy and came out with several new good friends. The attention to detail is greatly appreciated. Tiny wait time, clean surroundings, excellent staff.
Dr. Blankenship did a great job with Elvis and explained everything in detail. We appreciated her conservative approach and promptness in keeping us updated. Plus the place is very nice and clean.
Upstate is phenomenal! Their doctors are top notch and their customer service is always wonderful. They’ve been there for us so much and I absolutely trust them with my pets. I love upstate!
Dr. A is a blessing for little Abby!
Dr Brunson was very thorough - I appreciate his attention to detail. I also liked having the estimate up front. Dr. Brunson provided me with what felt like a very comprehensive plan for figuring out the issue with my pet. Would go back for care, and highly recommend.
I am very pleased with the Dr Brunson and staff they make you feel like your animal is important. Saved Maddie's life
Best team ever! Love the doctors, assistants, and reception staff. They are all so kind and really good at their jobs. You need a referral from your vet to bring your pet here if you are looking at their specialty services, so make sure to have that first. They were great with helping me decide how to address my baby's problem. No pressure to select a specific path for her, just "here are your different options and what they might cost." I hope, for my babies' sakes, that I don't have to use specialty vet services again, but if I do, I'm coming back to Upstate.
We were incredibly pleased with how quickly we got an appointment and how wonderful the staff were. We had great communication with the doctors throughout the process and were able to get some answers and treatment options for our cat before it was too late.
They were very kind and thorough and knowledgeable, this was our first time there but they made us feel like we had been there multiple times. Dr Young and her assistant Kinsey explained everything very clear and were empathetic. This is a great facility and great staff!
Communication before the visit was excellent, and I knew what to expect. The signage was very helpful as well. The visit started on time, was neither to long nor too short, and the vet took the time to explain things well and answer all of my questions. I feel satisfied at the direction we decided on, and grateful for the professional and friendly help with my dog's care.
The staff and doctors at Upstate vet in Asheville are the best of the best. We took our Beau Dog in because our vet referred us to them. He was a very sick boy. Dr. Burge gave us all the information needed to make a decision. She was caring, compassionate, and easy to talk to. Unfortunately, our sweet boy was to sick and we had to tell him goodbye. The staff at Upstate vet walked us through the whole process. There were no surprises. Thank you for making this difficult time a little easier to go through. We highly recommend Upstate Vet.
Communication was efficient, the timing estimate was spot-on, and the feedback we received was helpful in taking next steps to care for our cat. Also they said Larry's face is adorable, and they are correct. He is a good boy, and we appreciate the people who help us take care of him. Thank you! Everything was great.
As a small animal veterinarian for 40 years, I can assure you that the quality of the care is the best of any referral hospital in the area. The doctors and staff are very professional, extremely competent, and kind and caring to your pets.
I was recently seen by the orthopedic referral group with my own dog. They provided the best care, worked with me to develop a plan for my pet and the entire team obviously cared about the animals.
I can not recommend them highly enough.
So patient with my Rottweiler and really explained what they were doing and what the medical plan would be to treat my girl. Also very professional.
Upstate's caring professional service was a very pleasant experience. The knowledgeable staff kept us informed at every point of our pets emergency care. We really felt our pet was receiving the best care possible. They kept our pet alive!
Friendly people. I felt nervous because of past issues with vets but I felt at ease after talking to the vet/surgeon. And when I paid my bill I knew I was at a honest place. Regular vets had been charging me $400 or more for regular visits. Whether or not they did anything or prescribed meds. That was why I couldn't keep taking her before, it was outrageously expensive and wasn't helping her. I finally feel like Libby is actually going to see some relief. My only wish is that you didn’t require referrals.
Excellent and professional care. Dr Christ and staff were wonderful. My little guy did great with surgery and I couldn't be happier!
We had an excellent experience at Upstate Vet! The staff were polite and friendly. The doctor explained the treatment plan in an easy-to-understand and friendly manner. There are vets elsewhere that speak down to clients as if they don't know anything - Dr. Romig was exactly the opposite! She is very respectful of client's feelings and knowledge and was very good with our kitten. Highly recommend!
Absolutely wonderful experience! Took amazing care of my dog and made me feel comfortable leaving him in their hands. Staff was very friendly and the doctor was wonderful. Thank you to everyone who helped my pup!
We have an appointment next week to see the ophthalmologist. We've been to the Greenville, SC one but this will be a first for the Asheville clinic. They're all amazing folks!
I've never encountered such quality care and concern before I came to Upstate Vet. Dr. Connell, Dr. George and Dr. Krebs are absolute rock stars in their respective fields. And I just cannot say enough about the entire staff, especially the Oncology Team at the Asheville location - they are all amazing! I've never felt so comfortable to trust a veterinary team as much as I do the staff at Upstate Vet.
Compassionate care at its best,great staff really cares
Considering all the Covid related changes, the whole visit went very smoothly. Communicated with us as to what was happening and how Gracie was doing.
While their price seemed to be right in the range of what I expected and I did have a positive experience with the doctor that performed my surgery, there are some customer service issues that have left me with some distrust. My doctor seemed very responsive in the beginning and squeezed me in for an unscheduled follow up visit and the techs overall seemed very invested in my pup's health and recovery. However, when my pup got a low grade incision infection I had to pay for the antibiotic. I was expressly told that all medications would be covered- there was no mention of additional charges if more meds were needed. There were 3x I called to speak with the doctor or a tech for questions about her recovery, and only one of those phone calls was returned. Additionally, I have yet to speak to the actual doctor since the day of her surgery, even though I have clearly requested this over the phone, in voicemail and also in person at her follow up visits. As my time rolls on in this long healing process, I do feel as though there is a level of frustration I am being met with from the techs for asking more involved questions about long term bone health and joint support. I was told to simply return to the hospital if there is an issue five years from now. It is as if my thoroughness is an inconvenience to the professionals at times. The hospital does seem very, very busy. And that is not an excuse for missing phone calls or the doctor not taking 5 minutes to return a phone call- nor do I feel that I am asking for more than what the doctor told me expect before I cut the check. Perhaps COVID precautions have played a role in the patients not getting any face to face time with the doctor, and again that is something that can be fixed easily. And I would encourage all the techs to really practice empathy when dealing with clients- perhaps to do some training around active listening and empathy skills. I would also recommend telling the clients to expect additional costs for medication if more is needed, prior to the surgery scheduling. I hope this feedback is helpful to both the hospital and future patients.
We have been pleased with check in/out process, quick communications, and true concern for our pets health.
Everyone we dealt was very nice and helpful. The vet tech & ophthalmologist were interested in our cat & his history and making sure we felt confident in handing our cat over for the consultation and the treatment. They made sure we understood the options for treatment, the potential costs and answered all our questions.
Our cat was admitted for EMERGENCY surgery. Lucy was handled with care and professionalism. She is now recovering from the surgery. This organization gets our highest marks and regards.
Pleased with the professionalism & being informed of what to expect & the way Wally was handled. Also happy with how fast the results from Wally's US were relayed to his regular vet. Fast turn around with test results.
Amazing place with great doctors, vet techs and personnel. I was so happy to find this place as our baby girl Lily needed urgent care and they were so great from the curbside service to the doctors and the receptionist was so so helpful and we were so impressed with their expertise and care of our little girl. Thank you all for everything
We could not be happier with the professional, compassionate care our little pup received from Dr. Krebs and his team. She was able to go home the same day and is recovering nicely. We would strongly recommend Upstate Vet to any pet owner looking for the very best care available. Many thanks!
Excellent evaluation for possible surgery. Planned on two tests, blood work and urine tests. After the first test following consult we decided to wait for one month with additional eye drop treatment to retest. I greatly appreciate the care and communication we received on our pets status. Upon discussing all of the options with our physician we are hopeful for a good result in a month. Treatment and Communication was key.
My dogs appointment was curbside but was still very efficient. The vet took the time to call me twice and answered all my questions. I appreciated the open communication and talking through a few different scenarios of my dogs health.
I can’t say enough about the care that my toy poodle has received after a freak accident. Everyone is so compassionate & kind. I’ve had daily reports, sometimes twice a day. I could go on forever about how awesome they have been! We are so blessed, they saved her life & we couldn’t be more thankful!
Our cat has to go to an eye doctor and we are very pleased with Upstate and the way they treat him.
Went today for an eval with Dr.Christ about my dogs hip dysplasia. I was so impressed by the time and detail he gave to explaining her condition, conservative management process, and future potential surgical options. He answered all my questions, took his time, and provided rationale for each part of my dogs treatment plan. I can’t say enough nice things about my experience this morning. I feel very confident in the quality of care she is receiving here!
Dr. Kapler spent an extended period of time both explaining what she found and answering our numerous questions. She was really spectacular. Her knowledge, and transparency about possible outcomes was extremely helpful. Deciding on surgery for your pet can be a difficult decision. Dr. Kapler wasn't pushy and helped us understand the potential benefits as well as the risks.
Baxter had his second knee surgery recently. It's only been 10 days, but he's doing even better than he did with the first surgery. Dr. Christ does a great job keeping pet owners informed and takes the time to answer all questions and make the owner feel comfortable with their decision. Skilled surgery service are their forte.
Great place to take your pet, especially if you have an emergency. Very pleased with their services!
I would like to say that the vets I have encountered at this practice are absolutely wonderful and have served my many many pets very well. I must say though as I see the owner reads these reviews. I brought a pet in a few weeks ago and the girl that came out to get my pet from the car was one of the rudest people I have ever encountered. I was on the phone with my realtor at the time as I am buying and selling. After the blue haired girl had taken my pet my realtor said “my god who was that ? She was so rude”. She was so rude in her attitude and words that it was almost funny. Please young lady you don’t know what people have going on in their lives. You should never be rude but particularly when you are representing a wonderful establishment like this.
We had a wonderful experience at Upstate, Reception, Technicians and Doctor were very helpful and friendly. My dog also loved it there, she was so excited to go in and meet everyone! We will be back if needed and highly recommended. Very clear communication for curbside
I am a very nervous pet owner and Upstate Vet in Asheville was absolutely wonderful in easing my fears. They are kind, compassionate and very knowledgeable.
Our 9 month old kitty was very sick. Our vet referred us to Upstate Vet for possible surgery. She ultimately ended up requiring surgery for a possible obstruction caused by a foreign object. They were successful in the enterotomy and removal of the object. They took wonderful care of our girl and she was able to return home the following day. We are grateful to the Dr. Hoffman and the surgeon (Dr. Krebs, I believe) for saving our baby.
My poor "Gage" suffered a broken leg and was referred from another Emergency hospital to Upstate Vet who was able to see him the very next day (after he had been splinted and given pain meds) and was able to get him scheduled for surgery the very next day (2 days post injury). Everyone was so very nice and willing to take as much time as needed from my perspective to answer all my many questions. Thankfully he is now on the mend recovering at home. I am so appreciative of all the staff and especially Dr. Christ for helping my little buddy and for helping me understand how to provide the best post op aftercare and assuring me of the excellent care he would and did receive. Top areas of satisfaction was: Communication - which was key to alleviating my concerns and fears and secondly you were able to provide next to immediate care and remedy to our situation. Highly recommend Upstate Vet.
The staff at Upstate Vet in Asheville made me and my dog feel very comfortable. She’s a 10yr old boxer and I was very nervous to take her to a new place. She was treated same day for a cornea ulceration. I couldn’t have been more pleased with our experience. The vet was so nice and explained the condition and treatments to us in a way we understood exactly what was taking place. I wish I could bring my girl here as a regular vet 🙂 I would highly recommend Upstate Vet for any specialty service. 10 of 10. Outstanding.
Dr. Christ and all of the staff were very caring and took great care of my pet. They took the time to fully explain and answer all of my questions in a caring manner. I would definitely recommend them to friends and family. My pets are my family and they made me feel confident that they will take excellent care of my pet.
Upstate Vet was very caring and communicated with me several times today to let me know what was going on. I felt very reassured that he was getting everything he needed and they also loved on him and you can tell how much they care about everyone’s animals. Staff was great And explained all procedures and answered my questions.
This is the second time we have come to Upstate with a concern about our cat Honey. We have found the staff and the doctors to be extremely knowledgeable and caring. They take time to answer all your questions and let pets be pets! In addition, we were kept up to date not only during the visit but afterward, receiving calls to let us know test results, what they meant, and what we needed to do next.
Very professional, very compassionate So friendly and reassuring, understanding It’s nice to be local!
Both myself and others I know have used your services. For me, over the years you have seen, 3 or 4 of my 5 toy poodles for various issues. At all times have you folks been professional, knowledgeable, helpful and oh so kind. Years ago you told me about Tarter Shield and have used it since then with all of my girls. My current 3, one 11, one 5 and the other 2 have never had to undergo teeth cleaning. My local vet now carries the products because of my recommendation and the great condition of my girls teeth. You being you!
They saved my baby Sugar. She was having an acute Pancreatitis.
Dr. Young could not have been better. . Our dog had a great result, and we were very pleased with our experience as her owners.
Even though Covid precautions limited face to face contact., we felt that the staff overcame this and made us feel welcome and involved.
Skilled care, patient and thorough communication
Amazing care and communication Dr Blankenship went above and beyond making sure I understood.
The staff are always friendly and loving to our dog. The poor thing has had two TPLO surgeries performed by Dr. Christ. I have nothing but great things to say about the place. They are very prompt and the scheduling remains exactly as is discussed. They also really seem to enjoy the animals. When we picked our puppers up, they told us some of their favorite personality quirks they observed and gave us the run down on how she did during the whole ordeal. With their guided instructions and their patience with us calling to ask questions regarding the wound and its healing process, she made a full recovery is running and jumping and beyond happy.
The surgery tech who came to get my dog at the car was extremely nice and patient. She greeted my dog and wasn't in a hurry. Dr. Christ called me quickly to discuss his exam. He wasn't in a hurry and took the time to explain his findings and opinion in a manner I could understand.
The doctors always keep me up to date and take such great care of my pups! It makes a scary emergency situation much easier when you know you're in good hands. Dr. Blankenship and team gave Hudson so much love, you can tell they truly care!
I recently had my cat in for an abdominal ultrasound. During this extremely emotional time, Hannah brought such an upbeat and positive energy to our situation! She is definitely a bright light and brings much to her environment!
All staff that we interacted with were professional and pleasant and we are happy to have them here in Asheville.
My senior Great Dane Maggie had a large mass on her front paw. We were referred to Upstate Vet by our regular Vet for consultation. We didn't get our hopes up for removal due to size of the mass and her age. Dr. Martinez and Dr. Christ consulted and felt that she would be an excellent candidate for surgery and Maggie had surgery the following week. She has done excellent!. I would like to thank Dr. Martinez, Dr. Christ, and Dr. Krebs as well as all the wonderful vet technicians who have taken such excellent care of Maggie. I cannot sing the praises of Upstate Vet Specialties enough. They are amazing and I would highly recommend them!
They treated my dogand took great care of her....they will spend as much time as needed to talk to you. A+++++
Fantastic team. Brought my droid for a cruciate ligament repair, and he is back to perfect function. The cost of surgery includes all follow up visits and X-rays, which was a relief for us.
Dr. Parisi was thorough, gave detailed information and instructions both verbally and printed. Clearly an excellent and caring vet. It was a bit of a struggle to get in touch with someone/ figure out how to pick my dog up at 7pm. Thoroughly examined and Communicated how to care for my animal post visit
Our dog, Dallas, had a large mass on his eyelid. It kept growing and we were afraid it would affect his eyesight and possibly injure his eye. Our vet referred us to Upstate Vet. So glad we took him there. The surgery was over quickly and he came home the same day. All of our questions and converns were answered which kept us calm through the whole process. His eye healed quickly and he onlly had to go back for a recheck in two weeks. Everything was fine. I was so happy with the friendliness, professionalism and competency of the entire staff. Dallas couldn’t have been in better hands
Upstate Vet is a specialty clinic. I was referred here for cancer treatment for my dog. I had a first consult at their Greenville SC clinic, but the treatment regimen has been done in Asheville. Her Very is very communicative and all the technicians are wonderful with her.
The staff were very friendly and professional. You could tell they cared about animals. Dr. Krebs was extremely personable and caring towards our situation, as well as being very thorough with what we needed to do for our dog. Communication was above and beyond.
This veterinary practice is excellent. Dr Tonero and all of the staff are excellent communicators, caring, and have the expertise to handle complicated cases. They return phone calls, are patient and listen to what you have to say, and allow you to participate in the decision making for your pet. This practice is excellent.
Covid protocol - Stayed in my car while my pet was examined. All personnel that I had contact with (phone or in person) have been top notch in every way. My pet's problem was promptly examined, options were offered in a clear manner. I am certain that no matter what the next step(s) will be, that my precious pet will be exceptionally cared for. This is an impressive veterinary office full of very highly qualified vets and support personnel.
Dr. Romig and the dental team were excellent, both in the expert dental procedure that Chester had and in communicating with us during his surgery and in the care he received the days following. It was a difficult decision to remove all of Chester's teeth. The X-rays, scans and biopsy were explained to me in detail. Dr. Romig's passion for giving Chester the best long term solution, plus her own pet that had all teeth removed gave us the peace we needed to go forward with Chester's surgery. The operational procedures for check in and discharge were thought out. The Dr's and vet techs communicated in a reliable and caring way .
Top notch staff! Explained everything we needed to know about our dogs condition & treatment.
Love the enthusiasm and professionalism of all the staff and veterinarians, but this last visit there were some communication issues and mixups. My husband dropped off Coco because I had to be at work, and he requested all calls be directed to me. I had some questions and was the one who was responsible for paying the invoice. This did not happen, so I had to call back to speak with the doctor, who immediately addressed my concerns. The care and concern for our kitty was exemplary from all the staff!
My cat was very sick when brought to Upstate. The care and attention to his needs was outstanding. The correct diagnosis and treatment he received helped him make a recovery. I'm very impressed and grateful.
There have been times in the past that I called and left a VM or texted and received no acknowledgment or response.
Informing me of the process in place due to COVID.
Vet tech getting information from me before taking my dog into the hospital.
Everyone was wonderful. The vets kept me apprised of my puppy's condition, every step of the way. They calm my fears about O'Máille's condition. .
So happy with the first visit. Dr Christ thoroughly explained to us what Hershey’s problem was with his knee. He made his recommendation for surgery and explained in detail the procedure and recovery time. Every staff member we encountered was very professional, courteous and friendly. We’re very happy we came here!!
Dr. Young and her PA / Nurse we're amazing. For once, in MONTHS I felt heard regarding our bulldogs condition. They were so helpful and so understanding. Take all my money! Best experience ever.
From the initial appointment setup, to check out, I would highly recommend this vet clinic to anyone in need! They have excellent Customer Service and we’re great at relaying my pets health information. We went in for a specialty treatment, and will hopefully not have to be back soon thanks to their great care!
Thanks to all of the staff who took care of our sweet 1 year old English bulldog Milo this week. He had a urethral prolapse which is somewhat rare and the Dr and every staff member we met were very patient and informative in our stressful time. Milo returned to us yesterday in great spirits and his area of surgery looks incredible. Thanks so much for helping our baby back to good health!
Compassionate, timely care has been given to Sofi, both pre and post op. We feel very fortunate to have been referred to Upstate Vet.
I had a hard time having to leave my cat here for a surgery and hospital stay. But they made it easier with updates and pictures they sent to me. Very professional and caring staff. Would definitely recommend.
They saved our young cat. Kept us in the loop and gave us great details on options as things went along. All the staff was kind and compassionate and really knowledgeable.
Overall, my experience has been positive. On my initial visit, Dr. Tonero explained everything at length and put forth a plan A & B for Shelden's care. An estimate of the plans were explained. Upstate Vet accommodated us with a diagnostic procedure appointment after Shelden's respiratory status declined again.
Very friendly and punctual. Treated my dog well.
Kind, caring & compassionate folks. Very thorough & most professional. Thank you for that!
This was our 1st time going here. We had an emergency surgery that needed to be done. We were very pleased with Upstate Vet. I will highly recommend them to everyone .
The staff at upstate are very companionate. They explain the whole process to you along the way. They make you feel like your pet could not be in better hands. Took great care of my pet.
My experience with Upstate Vet has been great. I was referred to them by my regular vet. First, they were able to do a foreign body removal with an endoscopy and we avoided surgery. Second, the veterinary dentist did a few extractions. All of the vets I have talked to have been professional and helpful with answering all of my questions. Although they are expensive because they are specialists and have equipment that other vets in town do not, I would still recommend them. The quality of care has been wonderful.
These are the most knowledgeable and caring veterinary professionals with whom you could ever wish to entrust the care of your beloved pet. Communication was outstanding. . I never felt that I didn't know my cats status or was left in the dark about his progress.
Streamlined process with great communication for drop off, assessment, payment and pickup. Transparent costs prior to care. Great communication and gave me an understanding of what is happening with my dogs health and how best to manage her care.
Everyone that we talked to here was so pleasant and always took the time to answer any questions we had.
Dr. Young was wonderful to explain everything to us and answer all of our questions before and after surgery. We felt like Ginny was very well cared for while she was there.
This is a true animal HOSPITAL! We reluctantly decided to have a section of our cat's lung removed. We were reluctant because we thought he would suffer too much and might be better off being put to sleep. We were wrong! The surgery went well, but the after care was amazing. In the end, he hardly suffered at all due to the judicious use of various post-op medications and the stout way in which his wounds were closed. We thought we were smart, educated pet owners. However, the services provided by UV and the quality of their staff were eye-opening. DO NOT make a decision to euthanize without speaking to UV. In my opinion, Upstate Vets is a far better choice in the TN/NC/SC area than the University of Tennessee veterinary department. It is no more expensive, either.
Seems to be well organized and I was impressed by the knowledge and helpfulness of the doctor and staff. Process was easy for new patient.
Very positive experience staff and Dr. Young were very knowledgeable and kind
The staff was very professional and took the time to answer any questions we had. We would not hesitate to take any other pet to them with any problem.
The Doctor, Vet Assistants and Staff were professional, courteous, caring and attentive to both my dog and to my own requirements for information and understanding. The Doctor was clear, patient, and always made sure I understood what he was saying, and always asked if there were any more questions.
The entire staff in the cancer area are awesome. They care for your animal, in my case my service dog Luis. They answer questions you have , small or large. Would recommend this place .
We brought our little girl in for a total ear canal removal - she had developed a benign, but painful and stinky (!!) tumor. Dr. Krebs took great care of her and really made us feel comfortable and happy and confident that she was in good hands. She is now running around and playing like she did before that tumor went haywire in her ear. I would absolutely return to Upstate in the future. From the front office staff to the technician to the doctor, everyone was friendly and comforting. Thank you so very much, Upstate Vet, for loving on our Lady Oreo and for answering our worried questions after her surgery. You guys are awesome!
The staff is always friendly and helpful. They have provided excellent care for my fur baby this past month. Wished they did regular vets visits too cause we would switch in a heart beat.
The surgeon, technician team, and front desk associates were so thoughful, caring, and supportive through the entire process for our pet, from the inital consoltation to his aftercare. They are incredibly responsive and go out of their way to make sure every concern is addressed. I can't recommend them enough!
They were kind & Caring and thorough with our pets diagnoses
Dr. Brunson was so helpful! He helped us identify a clear plan to manage Journey's chronic kidney disease. Thank you!
I loved the patience and time Dr. Christ took to explain everything to me at my dog Jack's knee consultation. I had plenty of time with him, I didn't feel rushed at all. When I made the appointment the front staff was very helpful.
My dog Willow had a fairly large cancerous tumor on his gum.Dr Krebs was very kind and spent time explaining what needed to be done for my dog to restore his health. Dr. Krebs and staff removed tumor and we will have many more years to love our dog. The staff at Upstate is extremely professional and caring. Great post-op care after surgery and always available to answer questions.
Excellent team of board certified specialists who came highly recommended by my dog's NC State Vet College oncologist. I have never had a problem with any of my many visits. Everyone is very nice and knowledgeable.
Upstate Vet is the best specialty hospital in NC hands down, and is better than NCSU vet school. Mila got expert care and Dr. Krebs was very clear about what was going on with her and what we can expect as she recovers from her injury. While I am hopeful that Mila does recover from her injury, I know that if we have to bring her back for surgery, Upstate has the best orthopedic surgical team in NC!! Everything was awesome, from making the appointment, to the visit! Thank you!
Friendly, patient, and compassionate staff, and they understood my cat was not happy to be there!
I can’t say enough kind words about Dr. Krebs and the staff at Upstate Vet here in Asheville. From the friendly, caring staff, to the expertise of Dr. Krebs, I felt my dog was in the right hands from his surgery date all the way to his 12-week check-up yesterday. I highly recommend these guys if your dog needs a TPLO procedure (or anything, really!). I hope my dog doesn’t need surgery anytime in the future, but if he does, I won’t hesitate to go back to Dr. Krebs and the team at Upstate! Thank you all for what you do and for allowing my dog to live a full, happy, and limp-free life yet again :)
After 2 other veterinarians we came to Upstate Vet in Asheville and had a wonderful experience in every way…but most importantly they got our baby well
Can’t say enough good things about Dr. Whitney Young, Opthamologist at Upstate Veterinary. She provided excellent exams, care, and recommendations regarding our elderly Aussie’s eye tumor. When the time came, she did an excellent job removing his eye and alleviating our fears about the surgery. He recovered quickly and smoothly. If you need a veterinary opthamologist, go see Dr. Young!
Wonderful vets and assistants, great skills! Helpful discussions aided our decisions. Our cat got the best care, we couldn't be more pleased. Also grateful that this business - based in SC, has an office up here in Asheville. Tremendous need here for pet dermatologists here.
Dr. Barge and staff demonstrated great skill and and care when they diagnosed, made recommendations for Louie's needs. 1. Diagnosed issue 2. Presented next steps with understanding.
I highly recommend Upstate Vet to anyone who needs medical attention for their pet. I will not hesitate to request their help again.
Our dog managed to break his femur while playing in our back yard. Of course it was a Saturday and we had to visit an emergency clinic, but UVS got us in Monday morning for Dr. Krebs to schedule the surgery. Dr Krebs called personally Monday evening to update us on the comfort level of our dog while waiting for surgery Tuesday morning. He called Tuesday morning to tell us how Riley did overnight and again after the surgery to let us know things went well. Then he called us again this morning to let us know what to expect today when we pick him up. Even though we are still in the middle of the injury drama, I couldn't be more pleased with the level of service provided. The whole staff that interacted with us was great. I have no doubt we will see the same level of service as we continue the healing process. Thanks guys for making this process as easy as possible.
Thank you all for being so wonderful and compassionate during this stressful time. You've put up with my frustrations and helped me get through it all. And Gizmo can now see the tiniest bug (then eat it) and hasn't run into a single tree! Thank you again for the care of Gizmo and patience with me!
Hope you don't need a veterinary specialist, but if you do, these folks are helpful and kind.
When MY pets or patients need something I can't provide these are the specialist I use and recommend to others. Thank you from just a few of my babies.
The best of care for Ginny and her cataracts.
I've had to bring my dog to have her (r) eye looked at. We were treated absolutely wonderful. The staff make you feel very welcome. Communication..spot on!
Professional, knowledgeable, inviting environment. Would be nice to be able to go inside but, I guess, in time. And Bandit I think felt comfortable too. Friendly and willing to accommodate us and made sure any concerns were addressed and questions answered.
Dr Krebs and the staff at Upstate Vets in Asheville have been so kind and helpful. Today I thought I would be dropping off my German Shepherd- Emma pie for right knee ccl surgery, but I didn't have to. Yay!
Dr Krebs has referred Emma for 4 weeks of rehab in hopes that the partial tear will heal. Fingers crossed. Very happy with their services.
Upstate Vet gave outstanding care to my dog Cory, when she had cancer. They saved her life!
My sweet boy Charlie had to get a tumor removed and we had a GREAT experience at Upstate! The staff were very friendly, compassionate, and provided us with excellent communication from start to finish. Thank you thank you thank you!
Excellent experience from the time the appointment was booked. Professional office staff with easy check-in/check-out procedures. Very impressed with knowledge of doctor and his ability to explain in layman terms. Total satisfaction!
Our elderly Teacup Chihuahua, Moochie, had a cough and then suddenly began having issues urinating. A trip to our vet revealed that she had a hernia that was trapping her bladder so that she couldn't go. We were referred to Upstate Vets by our vet, who highly recommended them.
Everyone that we met at the office was so friendly and concerned for our little girl. Dr Krebs was extremely knowledgeable and explained everything to us, from what was wrong with Moochie to exactly how he was going to fix it and how to care for her once she was home. Watching him interact with our dog, it is obvious that Dr. Krebs cares deeply about the animals that he treats.
Dr Krebs called himself to update us once the surgery was over and we got a second update when Moochie was completely recovered from the anesthesia and again the next morning. She is recovering wonderfully and I couldn't have asked for a better team to take care of her.
But the most telling thing in my opinion, was Moochie's demeanor when we picked her up to bring her home. She was happy to see us, but was also very calm and content with the staff, so I know that she was treated very well the whole time that she was there.
I highly recommend this vet to anyone and everyone, they are very knowledgeable and experienced, as well as compassionate and caring to the animals that they treat. Your fur babies are in good hands with this team!
All staff were gracious, courteous and caring. Dr. Christ gave very clear explanations in an empathetic way. I was very impressed with the overall practice.
My punkin is blind on top of all her other health issues I don't trust most people with punkin but Upstate vet is a wonderful caring very knowledgeable place. I wouldn't take punkin anywhere else 💯 …
Experts that are competent, compassionate and highly skilled. Made my family feel confident in treatment and diagnosis
The drs love the animals they take care of, and care about their owners feelings. Had to take my pit bull, grate dane mix, 4 yr old, that had both mandible, and lower jaw broken. It was a 5 HR surgery, and they done a great job with my Lokey. I thank God every day for them.
Dr Whitney Young and her associates have treated my two dogs as if they were their own. I feel very secure in their advice and care.
The veterinarians and technicians all top notch. Very caring attitude, the Vets provide a complete overview of your animals problem, and always available to answer any questions. Would highly recommend them.
Appreciate them making room for our dog who ripped open her chest. They took good care of her and would recommend them to anyone with a pet who requires skilled vets and techs.
Machito had surgery and I am very happy with the outcome. I found the Dr. to be honest and supportive as we went through the procedure, which was a success. The surgery did what it was suppose to do.
Our dog suddenly developed a very large tumor seemingly over night -- think half a lime size right under the skin on her right hip. We thought it was a snake or spider bite. Naturally, we took her to our regular vet, who, upon inspection believed it was a tumor. We had a biopsy performed that showed a very low grade cancer.
Due to the large size, out vet recommended Upstate Veterinary Specialists as our vet determined that the large size would require reconstructive surgery (skin graft) a specialist should perform.
So, off to Upstate. They determined we should try to reduce the tumor, first with steroids. One week later, the tumor was size was halved. Alas, still too large to avoid some level of reconstruction, they called the "skin flap" method. That would involve a series of incisions to pull/tug skin to cover the tumor area. So, they then recommended a single dose of chemo, injected right into the tumor. We were told that chemo in dogs was much less disruptive to a canine's systems than in humans. Except for drinking copious amounts of water, neither the steroids or chemo had any side effects.
The chemo reduced the size of the tumor small enough to avoid need for any reconstruction. We brought her in the morning, and, picked her up the next day. The removed tumor and margin area were sent to the lab to ensure all the cancer cells were removed -- result confirmed success.
All in all, the surgery recovery went without any hitches. The 8" incision healed over quickly, and, a week later no more head cone. We were able to restart incision after 10 days.
From start to finish, the staff, medical technicians and doctors were professional, courteous, and straight forward. The final invoice was a little less than the original estimate.
We highly recommend Upstate.
General good experience. Didn't make us feel rushed. Appreciated that the vet shared the x-ray photos with us.
The front desk staff is very attentive and give personalized service. Dr. Krebs spends a great deal of time explaining the procedure and is dedicated and loving to the animals. This was a top notch environment and team all around.
Very friendly and warm, thorough with explanations, happy to answer any and all questions. Doctor explanation of procedure, how it occurred, how it will be fixed, honest recovery process expectations
We had to have knee ligament surgery done on a small dog. They did a very good job. They made us feel less stressed out by the whole ordeal.
First experience has been fabulous, staff is friendly and prompt. Veterinarian is knowledgeable and compassionate. Facility is well set-up and clean.
I took 1 of my fur babies (cat🐈) here to see an ophthalmology specialist. Very thorough and caring doctor. The staff was great too! The reason for 4/5 stars is that it is a little hard to find, even with Google Maps, unless you are familiar with the area! …
Everyone was so helpful and kind. We felt like our bulldog was safe with all the staff
Very kind staff with very quick and caring service. I maybe waited 3 minutes before being called back. My dog was thoroughly cared for and with love. I can't be any happier with Upstate Asheville and Greenville. Highly recommended!
My dog Mia has Addison's disease. We took her to Banfield for a dental cleaning and her liver enzymes were elevated. Upstate got her a liver ultrasound. They were quick and sent me an email with all the results. Now my dog gets her teeth cleaned.
The surgical teams of Dr. Christ and Dr. Krebs have done wonders for my dog. He is undergoing a long recovery but they are taking really good care of him.
Quality diagnostics. The doctor we dealt with was knowledgeable providing us with confidence. Services are costly, but our pets are worth it.
We will continue to look to Upstate Vet for our emergency, dental, and neurological needs, because we know our fur baby is in great hands! Reassure nervous pet parents!
Excellent service, thoughtful employees, and vet addressed my pet's health concerns, giving me hope that he will live into his later years with dental comfort.
The staff was courteous, but also very rushed. Very expensive. They were quick.
Everyone was kind & very helpful. Took great care of my baby. They kept you updated on everything that was going on.
Exemplary! Compassionate! Service oriented! Kind!
Professional and courteous staff and doctors. They helped our dog after an eye injury. Would definitely recommend using them.
Very thorough, patient and willing to answer all of our questions Specialist in your field
Very compassionate, professional and efficient care. They took the time to love on my baby after her surgery.
Great staff and positive service.
Knowledgeable staff and the doctors, nurses, and receptionists were clear and precise with instructions. Very friendly, and you can tell these people have a passion for animal care. I would definitely recommend
Skilled and professional staff. We've had an excellent experience. Thorough explanations of treatment and recovery.
Expensive, though not unwarrantedly so. Everyone was very sweet and friendly and understanding. From how I was treated to the care my cat got, Everyone did GREAT
Our dog had surgery on her spine. Dr Allen was superb. Would recommend for specialized treatment and surgery. Very caring and highly skilled.
They took wonderful care of my Tiny.
Very professional. They were both informative and transparent in both the diagnosis and estimate of the costs to provide our pet the care he needed.
Upstate Vet was able to diagnose and treat Diesel's bladder stone issue, preventing future surgery and saving his life. Save Diesel's life
Friendly caring staff and highly qualified medical staff. Cared about our Cayce and us!
Upstate vet staff have always been Professional and caring. Getting a appointment I fast.
Extremely expensive - nearly the same procedure as our regular get for literally 6x the price. Some tests were unnecessary (had been performed 48 hrs earlier) but no choice. Personnel were friendly and knowledgeable.
Loved how thorough the vets were. The notes that were emailed dictating Zoe's appointment were amazingly helpful.
I so appreciated Dr. Hoffman coming out to the car to talk to me about her findings and recommendations. Communicate in a clear aand caring manner.
Wonderful care of our dog, excellent communication, great medical expertise.
Staff is courteous and keeps you informed about your pets condition - which is necessary right now since they are only offering curbside appointments.
Overall great experience. Got us in ASAP and the Vet spent 25 min talking to me about my baby girl Tana
Very caring Doctors and staff. They are thorough in their treatments. Will definitely go back with my animals.
We used the Dermatology vets that come job from Greenville SC. They are very good but expensive. However if you need to see a vet dermatologist, these guys good.
Had to wait a month to get in to see Dr LaGrange here in Asheville, and it was worth the wait. We finally have a diagnosis. My dog usually hates veterinarians, but loved Dr LaGrange.
Great place to take your pet in a emergency
Very nice facility and caring vetrenarians and staff. Still can't go inside with your pet though.
These folks are the very best at what they do. Caring for our ailing chihuahua, they are always warm, friendly and show great compassion. I highly recommend them!
Upstate Vet Hospital saved my Molly’s arm from
being amputated. They were very caring and professional!
Wonderful hospital with an awesome staff! I am so comfortable leaving my pet in their care.
Professional, educational, warm, sincere. Know the costs up front.
Our deepest gratitude to Dr. Kate Margalit and team for saving our precious Snoop's life...there are no words to thank you all enough!
Professional, knowledgeable and caring staff. Kelly was given excellent health care.
Took my bluetick to get Patellar luxation surgery here and they did a great job. The price was even better than some other places we looked at too
Professional, compassionate, communication was awesome, sweet and loving to my baby and kind to me
Same price for an exam, have all the equipment right there instead of having to wait,staff is wonderful,trust the vets. Won't go anywhere else!
Being out of state , they made a necessary post cataract surgery check up easy and painless for both me and Dorothy
Great service and a little expensive but only place in town that could do ecocardiogram on my cat or would have had to go to Greenville SC. But you get what you pay for with specialists.
We love Dr. Duncan! She's an excellent vet and really cares for our cat!!
The staff was friendly and helpful. They kept me informed as to their findings and recommendations.
Thank you for taking care of Eddi. I feel confident using your hospital. your caring for my pet
Top notch care! I would give them 10 stars if I could!
My dog who is going through chemotherapy is getting excellent care here.
EXCELLENT Facility...everyone extremely friendly. Very professional. Answered all my questions & gentle & caring to our Furbaby Mouse🐶 …
Specialty veterinary practice. Referral only. Call your vet if you want to take your pet there.
Very positive experience with a caring staff
Really nice staff and very honest I would reccomend
Wonderful people here. Saved my dogs life. I wish Dr. Ziglioli could be our traditional vet
In the time of need, the staff and specialists were wonderful. Kindness to my sweet Lila Rose
excellent care, very well managed practice.
Very friendly staff and quality doctors. Clearly explain treatment and promptly provided.
An amazing team who will go above and beyond for your Furrbabies. They are incredible!
They offered state of the art major dental surgery. Super doc, staff and medical attention.
Like the doctor, he seems knowledgeable and friendly
Pups likes him too
Very caring,friendly staff. They make not only your pet comfortable but their owners also.
Very nice caring people. If your pet needs specialty care I highly recommend this place
Fabulous experience, very knowledgeable staff, caring and helpful.
My dog was badly injured, Upstate Vet played a huge roll in why Sam is recovering each day!
Surgery dept is great to work with. Very helpful.
Professional and helpful staff. Everything was great!
Facility is modern and clean. Staff is friendly and answer all your questions.
If you need a special this practice is top drawer!
Great care for my furbabies. Everyone is so nice and helpful.
Love the staff there. Hated why I had to go but always the staff try to make it better.
Great communication, short wait time. Communicat!!
Prices are very very high. Otherwise the vets are outstanding.
Amazing people work there. They care about you dogs and cats.
Very happy with the care and how nice everyone is. everything
extremely caring staff. Highly recommend
Accurate medical evaluations, competent support staff, excellent treatment
Anna Cole was so helpful and caring.❤️
Communication here was outstanding from start to finish.
The best Oncology Group in Western Carolina!
So happy to have this service in my area.
Always a top notch experience at this place, this place is second to none!
Excellent orthopedic work. Great staff.
So wonderful to us while having to lose a precious pet.
Outstanding Quality of Care
Excellent care and answers all questions
They have specialists no one else in the region does.
Nice staff good doctors
Great Vets and Techs!
The best
Great animal Care specialists!
Loved them.
Dedicated to helping pets
Exceptional care!!!
Wonderful staff!!
Vet visit for pet.
Professional and courteous
Great veterinarians.
Great vets
Star had a rare condition requiring surgery. She had been to both facilities in support of testing, and the last visit was a consult with the surgeon. Recent visit was to address surgery for a tumor in beloved rescue Joe Cocker. Throughout it all the quality of service and the compassion, caring, and obvious expertise of the vets we have seen has been superb ... for which I am grateful. Especially appreciated were the thorough exams and discussion to explain and plan next steps.
We enjoy the service and the treatment of our dog at Upstate vet.
Such a great clinic!
Compassionate and caring staff and doctors.
Without a doubt, this is the BEST place to go if you have a sick pet. I've had to take one of my dogs there twice. Once for a surgery and once for an extended hospital stay for chronic illness. The compassion and care for my sweet pup was fantastic both times. I feel very fortunate to have a resource like Upstate Vet close by. Highly recommend!
The attention and care that Lucky received at Upstate Vet, Asheville was excellent. As his "parents" we felt that we were given all the information we needed to make a good decision about Lucky's surgery. Our concerns were addressed and the outcome from his surgeries was better than we could have hoped. Fixed our dog!! He is like a puppy now that he isn't in pain anymore
Charlie was referred to Upstate Vet for an eye issue. His doggie opthalmologist, Dr. Whitney Young, explained the procedure and answered all my questions. Costs, follow up and treatment was discussed. I did not feel rushed, but all concerns were addressed.
The Vet Assistants that met us were so friendly! They called Charlie by name and showed concern.
I felt comfortable with knowing that Charlie was getting the best care. Charlie would like to say "THANK YOU for making me feel better!"🐶😊
Staff and doctors always professional always friendly and communicate clearly and explain what will happen when your pet is examined. Appreciate their empathy for the patient as well as the person who brings them in..
Dr Christ was superb. All staff followed suit. Dr Christ was above and beyond what we expected. Probably the best initial experience we have had with any Veternarian /Surgeon
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