Reviews of VCA West Mesa Animal Hospital. (Veterinarian) in Albuquerque (New Mexico).
VCA West Mesa Animal Hospital
2611 Coors Blvd NW b, Albuquerque, NM 87120, United States
Description
Information of VCA West Mesa Animal Hospital, Veterinarian in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of VCA West Mesa Animal Hospital
Sunday
Closed
Monday
7:30 am–7 pm
Tuesday
7:30 am–7 pm
Wednesday
7:30 am–7 pm
Thursday
7:30 am–7 pm
Friday
7:30 am–7 pm
Saturday
8 am–4 pm
Popular times
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Reviews of VCA West Mesa Animal Hospital
Shawn Linton
This has been my preferred location to take my dog for all his veterinary needs in Albuquerque. My experience with Dr Martinez and the staff has always been positive. Small parking in front but plenty near by, expect a 15 Minute wait. Would recommend
Kelby Erickson
Our family had our oldest pup pass away on a Saturday morning and I wasn’t sure where I could take her to have her cremation done since it was the weekend. I called VCA and they were very friendly and compassionate even over the phone and told me we could bring her by when we were ready. After we said our goodbyes we took her in and the staff up front were professional and kind while I struggled to keep it together. They made sure I was happy with the memorial package we went with and were very empathetic. The urn and paw prints turned out perfectly.
Then this week we received a card in the mail signed by the individual staff all expressing their sympathy for our loss as well as a couple of her paw prints on separate cards.This was really unexpected and touched our family. While they never met Nugget when she was alive they treated her and our family with love and respect that we won’t forget. Thanks to everybody at VCA West for your kindness and compassion; it doesn’t go unnoticed.
Robert La Porta
We had a great experience bringing our cat here and they were so nice to work with. They helped our kitty who was in a bind and we appreciate it!
autumn gooding
My dogs have come here for a while now. They all see Dr. Voss. He’s a great vet. He’s always super nice and is great with my girl that is nervous. The techs are nice and great with my dogs too.
Omi S
They’re currently treat my older dog Bender Oak for a knee infection that won’t heal, and possible Cushings. He loves loves loves the vet techs here, which is why I keep bringing him. The staff are also keenly aware that not all pets are well behaved. While Bender is an angel when he doesn’t feel well, they have put us in a room to keep away from reactive dogs and to keep him soothed, calm and full of kisses.
Gillian Sullivan
We were seen very quickly here and even though our Nyx was there for shots she had the best time...She loves the place and the people there and didn't show any real anxiety. Her tail never stopped wagging even during and after the shots.
Jeremy Witty
Amazing Vet care facility! Super nice front desk people. Dr. and nurses were great. Explained everything thoroughly and answered all my questions! They also offered a healthy plan for my new puppy for shots, getting spayed, check ups, for a monthly subscription fee. Which is way better than having to pay hundreds of dollars up front. Great job guys!
Veronica Zapata
It was only my third time at this location. I must say, they were COVID-19 prepared. Taking precautions like closing the waiting room and having families wait in their cars. Having the staff come to the car and notate concerns and reasons for the visit. Parking spots were numbered so you could call in your parking spot number to check in. I only wish they would've communicated ALL these changes and protocols to me during the confirmation call so I was prepared rather than getting out of my car and reading it alongside their windows. The vet tech who came to the car was great and answered all my questions. My fur baby seemed to like her too. The vet called me during her evaluation and we discussed her findings in detail, which I appreciated. She also offered to get me a brochure on what was discussed during our phone call to take home. When it came to the last woman I interacted with at checkout, I felt almost like an inconvenience when I asked questions and rushed. I didn't get the brochure so I called after I left to get the info so I could read up on it and felt I had to apologize for bothering her and explain. Maybe she was having a bad day but I don't think anyone should have to explain "why" they're asking questions regarding their fur babies care. I do plan to continue to come here because overall the visit was good. The purpose of this review is to give them feedback to help them get better at what they do.
•Shannon •R
The staff was so compassionate over the phone when I called about my dogs leg. They were able to see us right away same day, when we got there the staff was even more welcoming. You can tell they care about the well being of your pet! Don't take your pet any where else!!
Pam Castillo
The staff here is kind, friendly, efficient and skilled. If you want your pets to be treated with compassion and competence this is the place to go. Thank you VCA West Mesa for taking such excellent care of my fur babies!
Divine C.
I just really want to thank the staff at this location. We had to put our sweet fur baby down after 8 years and a long fight with leukemia. I truly can’t express how much love & symphony we received. From the beautiful Urn we got to the cards & our doggy’s foot prints.💖 They made this process more comforting and again we thank you so very much for treating and giving our Diamond love .
Rafael Barraza
My dog was hit by a car and i took her here to see if i could do anything for her because she was in bad shape. Felt so horrible and distressed the Doc saw this comforted me, even gave me a hug and tried her very best in multiple ways to try and help my dog, and me with the best possible options. Unfortunately we couldnt and she went above and beyond. I had to put my poor girl to sleep. But she was very sweet with her and made it as peaceful as possible. Let me hold her before during and after. Wish i was there for something else. But i would definitely go back if i find another great pup.
Bell Ahhh
This Dr was very compassionate towards my pet and I was very thankful. She provided great information and a good cost breakdown for various treatment options. There were two details I struggled with: 1. The entry way was under construction and the noise was anxiety inducing for my pet. No warning was given when I made the appointment about the construction. No transparency. 2. Even though we had an appointment, they were 25 mins late seeing us. I’m a very timely person, so this was disappointing.
S Chase
Very nice people, very professional! Rapid service! My dog had an allergic reaction and the medication they gave us worked wonderful! I came in for a vaccination for my dogs and did not take long. I highly recommend this place!
Elvia Cornejo
Very nice vet tech. She actually seemed to take more time with my dog and had more knowledge to discuss with me than the actual veterinarian. Definitely returning to that location.
Paul Armijo
They took care of my female Catahoula (Ani), who had irritation on her lower belly caused from skin folds. Due to COVID-19, staff came outside to car for quick evaluation of Ani. Could not enter facility, but left Ani at VCA for exam and treatment. Picked her up about 15min later. I was provided instruction on caring for Ani's condition, using provided antibacterial wipes and a 10 day antibiotic regimen. Ani's condition has cleared up, and she is no longer constantly licking the affected area. Thank you VCA staff for providing care, relief, and healing for my poor little girl - she's all better now!
Doe Carpenter
Finally someone to take an interest in helping me with my dogs anxiety issues. Dani just started this after my husband passed away 6 mths ago and he has just turned 9 yrs old. It's been frustrating not being able to go anywhere without him being stressed out.
Mavis Denetdele
The clinic is practicing COVID distancing very well. Drive up, call and staff comes out within minutes! No long wait time, Tibby in, bandage change and out...no fuss. Love VCA West!
Elise Oliver
Sensitive to some hard decisions. I lost my best pal that day. I've never experienced that feeling in my life. It hurt to walk. They sent me a letter with his paw print.
Niko Tiare
No other vet besides these folks have listened to me on how we would do the check up with my extremely anxious dog. Most vets can’t even finish the exam. We got through the full exam because they listened. That day my car and dog got stolen in front of the building. The staff drove around the neighborhood looking for my dog, helped me report her missing, held all of my other animals all day and cared for them while I sorted it all out. They also comped my visit because “that would be too much stress.” They also do call backs the next day to make sure your animal is doing good. Amazing staff. Won’t go anywhere else.
Siona Briley
Staff is friendly and prompt and good with cats.I just wish they weren't trying to up sell you their expensive food line.
Glenda Spears
I'm so happy I took my dog to VCA Westside Hospital to be examined for a painful hind leg. Scheduling was much quicker and easier than my regular Vet. The staff members were warm, friendly and efficient and Dr. Martinez was professional and thorough.
Bonnie McMurray
I had to have my cat euthanized. They were very caring and loving at a hard time. And the vet was very thorough, and helpful about my choices and the expenses involved beforehand.
Actually, the euthanizing was the most loving I had ever experienced. They had a separate darkened room with a comfortable couch where you could be with your pet for a while.
Thank you, VCA. And especially veterinarian, Anna Brown!
Leo Medina
We have taken in a rescue from an abusive situation, and had to take him to VCA west side hospital twice now during the current Pandemic restrictions. Each time they were extremely busy and under staffed so a wait is pretty normal. However they were following all social distancing protocols to the best of their ability and they truly care about the members of the family they treat. Even with how busy they are we still received a follow up call the next day to check on our pup and his condition. Thank you for all you guys have done during these times for the furry members of our families.
Tess Kickster
The front desk crew is pretty amazing and handle the large volume of clientele well and always with a smile, the doctor assistants are very knowledgeable and compassionate. All the doctors help me always make the best decisions for me and my pets, they are always available to answer any questions I have, my pets and I feel very comfortable and trustworthy in their hands. I absolutely love this place and can't imagine going anywhere else
Santiago Truillo
As a new pet owner, I'm really happy with the service and amenities available at VCA. They follow up a lot thought text, app and even by mail. I feel behind on my dog's shots but they even sent me a post card reminding me. They are also really great at rescheduling appointments for either later or earlier than initially set up. The staff is really kind and helpful. One thing I like in addition to the staff and customer service, is the app. I can use it to set up appointments and check records. Really great service. There app is also easy to navigate and use.
Chavon Williams
My 9 year old daughter and my husband took our puppy to this location last minute yesterday evening. They were absolutely wonderful and willing to work with us to provide care. Our puppy is doing way better. We will definitely be back. Thank you!!
Dianna Rodriguez
Took my dog in a few weeks back because he cut his foot pretty bad. Very professional and friendly staff. You really can tell they actually care for your pets unlike most vets in town. First consultation was free, treatment was affordable and I kept taking my dog in every few days for bandage replacements, the vet assistants took their time and helped my dog with love and care. They even drew a little ghost on his cast. (It was Halloween week) You guys are awesome. Staff would call me every once in a while to check up on him. Loved this place and I'll definitely be going back.
Ami W
Really professional and caring. They came out and got my cat Samantha due to covid-19. They were fast and efficient. The vet patiently answered all my questions through a phone call while I was sitting in the parking lot.
N'nette Viezca
The staff and doctors are very sweet and kind. They helped us for over a year with a variety of things for an older cat, from medicine, special food, and dental work. When the worst day with the hardest decision had to be made, they were so kind and compassionate as we said goodbye. I would trust them any day and with any of my other aninals.
Andrew Valencia
Me and my wife had our dog for 13 years and we had to go here for a very difficult decision when her health took a turn for the worst. The staff was very warm and helpful and supportive during this terrible time for me and my wife. I am thankful for them. Thanks Kyle and crew.
Christian Bierkamp
Had to kennel my puppy here while moving. They did an amazing job taking care of him. They always gave excellent feedback and everyone went above and beyond to give updates on his care and condition. This will always be the vet and kennel I use in the area.
Mary Stavros
I always love VCA West Mesa Animal Hospital. My favorite position there is Doctor Cameron boss my fur babies get along with him tremendously well but that's only because of his demeanor with them he will stop to take the time to interact with them and talk to them and be gentle with them before he ever does any kind of an exam. He realizes the importance of your babies being like your children, and he's very focused on making the patient as well as the parents of the patient feel at ease. Although West Mesa VCA is a bit more on the expensive side it's worth the extra Buck just for the care that you receive. If I had to recommend a pet hospital this would be the 1!
Eunice c.
This isn't the best or the worst animal hospital. It's just O.K.
When caring for animals, you need to provide TLC and exceptional customer service.
Here's my experience:
1) I was returning a follow-up call regarding my 8wk old puppy and I expressed my concern that he "smells" like blood. All the receptionist could say was "um..yeah..I don't know." several times. Okay miss, I need more than just a "um yeah" over and over again.
2) first time doctor visit : Felt like they just wanted me in and out quickly. I didn't feel like I was being listened to, my puppy had an injury and they just glanced at it and gave me medication.
What am I paying $80 for if you're going to just do the bare minimum? There are other places that cost less and provide better care
Angela N
The surgical team at VCA saved my dog's life and bought us more quality time with him. He's currently 14 and still going strong. They were professional and compassionate every step along the way. Furthermore, all of the staff were outstanding consistently. This facility is an absolute asset to the city.
Veronica Anderson
Had to take my puppy there for an emergency, receptionist at the front desk was quick and took him back to be examined. Dr Brown was great and did a thorough exam to make sure he was ok. Thank you so much for putting us at ease and taking good care of Harley.
Quincy Miller
My first time here ended up being for the worst reason possible, but all the staff I interacted with at VCA were kind, understanding, and helpful. They allowed me time to grieve before and after I had to say goodbye to my beloved cat Frasier, and informed of the process every step of the way so I knew he was being taken care of. They even sent a card of condolences and took his paw print to remember him by, truly unexpected and appreciated. Thank you Amanda, Haley, Bernadette, and all others involved in making Frasier’s last day as painless as possible.
Nat Mustaine
It was our first time coming in with our 2 kitties & felt welcomed from the very minute we stepped foot in the doorway ! The receptionists were amazing and helpful . Our vet tech Jerry Clemons was exceptionally kind and well natured. He treated our cats with the most respect and was very informative. Our vet, Dr. Amy Thorud was just as equally respectful and our cats loved her as well ! We are definitely looking forward to our next check up and will absolutely reccomend to everyone to stop in!
Joan Caldwell
Have always received professional and compassionate care for my pets. Their hours are longer than most vets. Also able to get quick appointments for new concerns or emergencies. Services are expensive but do not know what to compare it to at other vet services.
Jessica L'Heureux
Top notch! Wish I was a dog. I've never experienced a more professional, caring, thorough veterinary practice. They educate, provide multiple options and treat both the animals and owners with respect. I went on a friend's recommendation and have since thanked that friend repeatedly. The service is fantastic and fairly priced.
Rodzilla 134
We took our Guinea Pig in with an infected foot. The staff was great and Dr. Fiorello has been awesome. They have been very helpful and have done everything we can do, within reason, to help her get better. She's still healing, but looks way better than she did. No matter what happens, the staff has been great and our Guinea Pig has been well taken care of. We are very happy with this Veterinary Hospital.
Kay Tanno
Both our furry kids needed some attention. Dental, shots and general Ck up. Our cats did well. Cost was reasonable. They have an insurance plan worth looking at. Staff was caring and knowledgeable. Cats survived.
Adrian Molina
Everybody here from start to finish did an amazing job😁 even came in on a day off
To work on my little girl thanks so much …
Jacqueline Harp
I have not had an opportunity to visit with my dog yet, but so far the service I've received at this clinic is the best I've ever gotten from a vet. The receptionists have been incredibly friendly, offered great recommendations, and shared with me some great suggestions for someone new the the ABQ area seeking veterinary services (such as, they offer a shot clinic twice a week for routine vaccinations where the standard visitation fee is waived - what a great service!). Usually receptionists are a high school age vet tech hopeful or someone's grumpy old aunt and the initial service is terrible - this was not the case here. Really nice folks. Their hours are also much more extensive than the normal 8-4 and closed for 2 hours at lunch type deal for vets. I've been really pleased and feel good about taking my dog there based on the experiences I've had so far. As for earlier reviewers...I don't know. If you've got a pet that requires a specialist and you don't take them to see a specialist, or you're new to the area and are just wandering around expecting places to accommodate you, it sounds like you're the one doing a disservice to your pet.
Jasmine Cruz
I took my puppy in for the first time and the staff were very nice they helped me understand everything I needed to know. They treated my puppy as if it were their’s and followed up the next day to see how he was doing after his vaccinations! Definitely going to be my puppy’s vet!
Neil McFadden
Every time I have gone, there has been some crazy pet owner who makes no sense and is emotionally abusing the staff. I would chalk up all bad review to be these type of people. Staff is kind and the vets are knowledgeable and efficient. Last time I went, my cat was breaking out of his carrier and they immediately gave me a waiting room. I give them a perfect score. 5/7
chris cecchini
We recently had a pet emergency and unfortunately our dog died on the way to VCA. The staff were very helpful, accommodating and understanding of our tragedy. We were allowed ample time to say our "goodbyes" to our dear pet. They made a very sad situation comforting for us. Thank you for your service!
Sammy Pedroncelli
A little high-priced but the staff was excellent. My only complaint is the pain medication they have us giving our dog is highly controlled opioid medication that you need narcan incase of a overdose, but we were not given any information on this until we had to refill the prescription at the pharmacist.
R. S.
I used the free voucher, the vet was very nice and helpful. Our dog is old and going through alot of pain, the followup phone call from a vet who was covering was very informative and kind. The only issue I had was that I wish that the price of services was given prior to performing them without us having to ask. It was a bit awkward, and although our dog means every thing to us, we have a budget to consider. The followup vet gave us cost comparisons without us asking. So overall, it was an almost perfect experience. I would definately recommend them.
Nicole Fitzgerald
This place is awesome! In a vet emergency these people treat you well. They are super helpful and very diligent to find out what's wrong with your furry or feathered friend. The check in people are friendly and the techs and vets are too. Come here for your vets needs.
KaraCharles Nieto
Our dogs got into a really bad fight with each other yesterday evening and we rushed them to the vca hospital. Upon arrival the staff was absolutely amazing and helped us immediately. Dr. Lenberg took care of us right away and instead of pushing the surgery for our dog who was really injured until the next day she did it last night. She and two other vet techs took care of us well past time they were supposed to be working. They saved our pups and saved us thousands of dollars. We’re forever thankful for how they have helped us and continue to help us throughout this difficult time.
April N
Awesome staff, they were very helpful, attentive and kind. Even thru this covid crisis they got us in and out. The doctor called us gave us our dogs diagnosis, treatment and after care. They were quick and efficient definitely would recommend and refer my friends and family.
pop & lock
The ladies there are freaking awesome 👌 👏 😎 🙌 great pet care here.... …
Jennifer A Stevens
Dr. Brown was so nice and explained everything that was going on with my dog. She reassured me and took time to answer all my questions. The staff was excellent and able to get me in the same day for an emergency visit!
Katie Bloom
I have a little pomeranian who is apparently VERY allergic to red ants. At 10months old, we had to take her for emergency, life saving care. They were PROMPT at VCA. I dont think I had even hung up with the receptionist and someone was already at my door to take my baby.
Well, fast forward 3 months and here we are... again... cuz she got bit on her walk again. I called VCA as we were sprinting back to the car, but was unfortunately told they were full and really couldn't take her. They referred me to an emergency vet who left us sitting in the parking lot with a dog that we weren't sure would die or not (this time we knew to give her benadryl so it wasn't quite as drastic as last time). I called VCA again... long story short, even though they were almost closed and had a very busy day, they took my baby.
I've had experience with these vets before with other animals - especially cats ive gotten from Watermelon that came with worms. They have always been very caring, fairly priced, and just all around great vets. I will forever recommend them.
Joshy OG
Friendly & extremely helpful staff. Appointment was easy to set up. Location is fairly new, big, easy to find and super clean. Moderately priced, and they ask for permission before finalizing so you are aware amount.
Vermithrax Pejorative
I hadn't used any VCA in years, but due to immidiate availability, elected to try the West Mesa location when my dog suddenly lost the ability to walk properly. The team was very through and engaging. The staff impressed me enough with their patient care that I will now be using them as my primary vet.
Doreen Branch
The staff is friendly and ready to take the time to explain your pets situation. Wait time once you check in seems to be a bit long, but perhaps that is the trade off for a non-rushed appt. unlike going to human physicians.
Enrique Gonzales
The Vet Tech Jerry Clemons was beyond exceptional! The professional and genuine care he took of our kittens is deeply appreciated and we look forward for our next check up. We highly recommend VCA West Mesa Animal Hospital.
Santiago Trujillo
Absolutely love this place. They have always taken great care of me and my little dog. They've always been kind and helpful, going above and beyond.
Lisa McCarron
Amazing kind staff that were so wonderful when we had to put our dog down. Highly recommend this vet for all services.
MizVnessaB
Very fast, friendly service!! This was my first time taking my puppy to the vet and they did an excellent job at making us feel welcomed and important... Service fees vary but I like that they gave me an estimate when I called! Will definitely be bringing my dog back!
Cynthia R
Excellent staff with our furbaby. We have been going to this place for 3 years. They never push you to buy extra things you don't need for your furbaby. Reasonably priced I suppose.
kaitlyn wheeler
VCA West Mesa Animal Hospital is the only place that I feel comfortable taking my animals to. I have been taking my animals to their office since we moved here in 2008. The staff has always been friendly and professional in person and over the phone. You can really tell that they care about the well being of your animals. Dr. Vass is amazing, he is one of the best vets there.
Cecil Bowman (Flux)
Extremely helpful and kind. I took in my parakeet who was having health issues and the staff were nothing but kind and helpful. They answered all my questions, reassured me and even called back over the course of the next few days to make sure that my pet was fine and to see if I had further questions. I'd recommend this veterinary hospital to anyone, really. They really helped my little buddy. :)
Claudia Gonzales
Always friendly and helpful with any questions you may have regarding your pet. My dog loves the employees because they are so kind and caring toward her.
Laura M
VCA West Mesa is a great facility. I have 2 dogs and 2 cats. My Veterinarian is Dr. Jamie Lenberg she is extremely knowledgeable and takes the time to explain what is best for my animals to keep them healthy. She truly cares and loves my animals!! I wouldn't go anywhere else!!
Michelle Romero-stead
We had to euthanize my son's cat, these employees were so awesome and compassionate to us and our beloved pet. I will definitely be going back there if need be.
Mike Harmann
My family and I found a lost dog and we took her to the VCA west mesa animal hospital . The staff was pleasant, professional and very helpful they were able to scan for the dogs microchip and they contacted the dogs owner and we were able to go on our way. Awesome staff!!!
Arianna Guzman
I would like to thank the staff for being so friendly and caring. They make me feel very comfortable knowing my dog is getting the best care. I appreciate all you guys do!!!
Maria Ortiz
Dr. Caffey & Breanna we’re amazing today with our fear aggressively hyper Australian Shepherd. After tearing open his Saphenous vein on Friday. He tore open his stitches this morning and when we took him to this VCA. We knew right there and then he was going to be in good hands. Dr. Caffey and his team understood how much we love him and how concerned we were. They made us comfortable and kept us in the loop after his surgery. He won’t be going to any other Veterinarian - that’s for sure!💗
Truely Blessed
I took my dog to get euthanized due to IVDD complications and the staff was extremely kind and generous....the Vet on call was an angel of Mercy...my dogs catastrophic illness ended with a truly loving staff at this hospital. Thanks for the compassionate service....
Annette Anaya
Visited VCA West Mesa Animal Hospital today my newly adopted dog (Oreo). He was treated great for his 1st visit and so we're we.
Layla Benatar
My dog got hit by a car and was in bad condition .i called vca on the way to taking him there and as soon as i walked in , they were waiting. The nurses and doctors where very good with caring for my dog i was very satisfied. Thank you very much vca you saved my doggie . Oh and i got to take my dog home the same day which i was very happy about because i think an animal should be with its family while they are healing very happy i wish i could give 10 stars **********
Miss Meow
The vet and staff were caring, attentive and kind during our visit. This was my first experience with this clinic but I won't hesitate to go to them again.
cindy welch
Id give them 10 stars!!! Dr Caffey is the best. He truly cares about animals. He goes above and beyond caring for your pet. The staff is also very nice.
hhh 30
First of all let me start by saying VCA West Mesa is the most caring, compassionate group of people who truly cares about my animals. I have been a client for over 15 years and NEVER have had a bad experience. They receptionists have been nothing but sweet, caring individuals who go the extra mile to provide excellent service. They always offer water, coffee and magazines while I'am waiting. The doctors are excellent and caring I can't put into words my graditude towards them. Seeing the other two comments makes my blood boil. These people are probaly just grumpy, snobby indviduals who are just looking for something to complain about.
Diana Gonzales
I have a pup who suffers from seizures. They help me with her medication and always offer to see her again if the seizures return. I am thankful for their help!
samantha trujillo
They are amazing! Without a doubt I knew our puppy was in good hands. I would definitely recommend them to anyone.
Lori Guerrero
This is a good place for all your pets health needs, I was afraid my pride and joy pet wasn't going to make it, but the Veterinarian that took care of her reassured me that she was ok just needed special care. I was relieved and would recommend this place again
Daisha Rivers
Pros: AMAZING and personable staff
Cons: Dr. Caffey's active listening skills
The staff at and vet techs at VCA West Mesa are wonderful, friendly people that I would recommend in a heartbeat. However, I can't say the same for Dr. Caffey. There was no greeting when he came in the exam room, and I asked specific questions that were not satisfactorily answered. When I asked about which particular brand would be recommended for food, the front desk staff was more helpful in answering my questions than he was. She actually listed some brands to try while Dr. Caffey went with the generic answer of "any dry cat food will do." Additionally, when attempting to explain how my resident and new cat appeared to be interacting and what to do about it, Dr. Caffey jumped in while I was speaking to explain how cats usually react when introduced. I'm already well aware of the typical response, and therefore my inquiry was about the oddities I noticed in their reaction to each other, not what typically happens. When I was about to ask another question, he gave his parting words and left the room before I could finish talking. Dr. Caffey appears to be a very knowledgeable man, but there's plenty of room for improvement on his listening skills. A related answer is good, but an answer that addresses the posed question would be even better. I believe this would have been a 5-star visit if I'd had the pleasure of meeting one of the other veterinarians.
Tim Sheahan
Great team and always welcoming to a new family member.
Edith Hegwer
Unfortunately, for us as pet parents we had to say goodbye to an endured pet. The Dr and staff were amazing and took the utmost care to help us with this transition.
Dominic Montaño
The staff were professional and friendly throughout the difficult process of putting my dog sleep.
Donald Helfrich
Information from a member of the public was wrongfully given to a rescue organization regarding the treatment of newborn puppies. VCA West Mesa Vets gave sound advice which was NOT followed by the dog owner. The owner of the puppies tried to blame the Vets at VCA for the abusive practice. The rescue organization was impressed to find that the Veterinarians at VCA West Mesa are against cosmetic surgeries like ear cropping and tail docking. Our apologies for the misunderstanding.
Eli Sanchez
Expensive an pricey!! Hence why we are taking our fur babies elsewhere!! Dont get me wrong tbe workers are superb an sweet an caring jus too expensive!!
Danny Young
Very friendly staff fully set up to take care of your pet safely. Contactless drop off and pick up very handy.
Kenn Hitt
We've been taking our dog there for years and have had wonderful experiences there dr. Voss has been super with both our dogs
Liz Thompson
Friendly and knowledgeable staff. I board my dog here often and never have any issues and he's been well taken care of.
Krystal Mendez
I have 4 dog's and this is the only place I take them. The staff and vet's are so nice and professional, and they treat my dog's (fur babies) so good!
Marcus Damberger
Due to Covid-19, you wait in car and call in when you arrive. All interaction is done from car. Including pet exams, they call you after picking up pet from car. Exam is done remotely while you wait in car.
Thaddeus Garcia
Took good care of my 17 dog
Nellie Walt
I love this place. They are awesome with the pets and kind too. When your pet iui s scared. They take the time to interact with them.
Christian
Staff are amazing. Vets are warm and caring for both pets and owners through the most difficult times.
Cindy Williamson
I always get good friendly help for my dogs. I love everyone there at VCA westside. I will never go any where else.
Deborah Gonzales
Reception staff is always so nice. New vet tech Jerry is wonderful and Dr Voss is the bomb, as always.
Sarah Brown
Amazing service. Thank you Dr. Brown. You took great care of my dog while driving cross country. Would recommend highly.
Femma Olvera
Their device is so great very thoughtful in my time of sorrow when my doggie passed away I am so grateful to all of them
Nikki Carreathers
They are always so incredibly sweet and helpful with our baby pup. She never cries when coming here .
jess m
They were incredibly sweet to me and my girls and helped us get our pet Roxy cremated.
Fabian Dano
Excellent people my dog was very ill and needed to rest. The stuff of VCA west mesa was very caring and undertanding of our lost ..they show compassion and support . thank you !!!
Karl Hendricks
Friendly staff, good quality, caring atmosphere. My dog needed stitches and they did a very good job taking care of her.
David Caldwell
Great facility and fantastic staff. Everyone here is invested in the best all around well-being of every patient they see every day!
Tony Cordova
A little messy because they are remodeling. But the staff is very friendly and helpful.
Tricia Fierro
This place was awesome! Staff was amazing and professional. Will definitely be our new vet office
Ruth Ramirez
Excellent service everytime I take my cats. Have been going there for almost 10 years. I Wouldn't go anywhere else.
Luka Weinberger
Staff is awesome and docs are great we always bring all 4 of our furbabies to them!
santiago rodriguez
Staff is always super nice and willing to accommodate you. If you need anything they're super helpful too. Would definitely recommend.
Aaron Emillio
These folks really took great care of my dog. Everyone showed great pride and integrity through their work. I really appreciate it. Thank you.
Garry Cramins
Took very good care of my dog, staff friendly. Very reasonable prices, great vet!
Joseph Gonzales
Very professional and take care of my furbabies with kindness and as if they were their own. I highly recommend this place...
J9
Over priced! To remove a growth on my dog they quoted me $1,900.00! Petroglyph quoted me $400.00. I'll be going to Petroglyph.
taipie101
The people here really care about your animal! They always communicate and try to do what is best for your animal. You can trust VCA!
Angelina Maestas
The doctors and staff are wonderful, all my pets only go here. I love them 💖 …
Jennifer Williams
My go to place for animal care. I have taken my animals there for years. Always good care and friendly staff
Chris Thompson
Great customer service! Friendly staff and vets. We won't go anywhere else. ❤️
Demir Oral
We bring our cats here for their annual checkups, and wouldn't think of going anywhere else. Great service and staff!
Marsha Galardi
Awesome place to put your care in their hands. Dr Voss is my dog whisperer!!
Alex Sanchez
Great place! Always treat our dogs really well and are helpful.
Kelley Matheny
Very nice staff and they really care about their pet patients.
Ilse Burton
I can't say how glad we are we found this place! Dr Voss and his staff are so kind, accommodating and knowledgeable.
Eugene Martinez
I really like the staff here and they really know there jobs and are very friendly to me and my dog !!!!
Vanesa Sandoval
Highly professoional and caring staff at the vca my great danes were well cared for.....will recommend to anybody seeking the best care for their special breed.
Mind Trick
Brought my 13 week old puppy she had a parvo staffed worked with me got me the best quality of care for my dog thank you.
James Galloway
Very friendly but disorganized. Dr telling me one thing the tech tells me another. The first visit is supposed to be free wasn't.
Andi Dean
Great they helped us with one sick animal and they made us feel comfortable about helping him feel better
M. “Skelly” Wait
if you got a sick puppy or sick kitty this is the best place to take him staff is really friendly very professional
Sue Stott
The VCA West Mesa staff are all wonderful with my temperamental Chihuahua. Highly recommend
Brenda Randell
Everyone was very friendly and concerned about my dog. I was so comfortable there.
Julie Hargis
They treat my older dog very well. Great staff.
Ken Richardson
Our special needs furkids always get great care from Dr. Brown at VCA.
Mamacita A
Thank you VCA staff for all your help in assisting with my Monty boy ♥️ Bless your hearts for all you do for the fur babies ♥️
Kathryn Hicks
Love VCA and all the staff. They have taken care of my fur babies since 1888.
ERIC “The Soldier” SAAVEDRA
Dr Voss and his staff were awesome with my dog Max thank you.
Stacey Garcia
Love that they know who my fur baby is when I call and that they give her the same love I do.
Bobby Hernandez
I love this place. They show love to your animal and properly diagnosed them.
Edward Martinez
They have been so helpful for my pets I recommend this place really good Dr
Susan Hightower
The staff here is great. Very nice folks. The doctors are good as well.
Shawn D. Tenorio
Awesome customer care service for my pet. Excellent doctors and staff.
Paul Espinosa
They were very sympathetic for my loss, my 14 year old poodle.
Tana Chavez
Staff is very nice, they care very much for your pets.
Kari Generous
Took great care of my dog. Excellent customer service!
Sherri L. Blowers
Still love ❤️ the kindnesses shown to our furry members of our family thru the years!
Theresa Hallowell
Always satisfied with their service. Our cat Waffles feels the same 😻 …
Pan Vera
Very friendly staff. The acupuncture on my dog was very helpful.
Deborah Wurz
From the staff at the counter to the vet assistant and the vets, this is definitely where we take our fur babies!
Gus “Mr. W!CK3D”
Great staff awesome service
Cheryl Frank
Good place to take your pet. They are very caring.
Rhonda Stanfield
Very nice & professional. Handled a difficult doggie with care & compassion.
Jeremy Salcido
They were very sympathetic when it came time for our cat to rest. They actually care.
Priscilla Everage
They we're very nice 2 my 2 sick puppies.
Kay Hughes
Very compassionate, helped me make tough decisions regarding my cat.
Angelique James
I love them. They are wonderful for my pets.
Renee Perea
They were so good to us & my baby girl Lucy.
Abi
Great vet!!!
Yecenia Guy
Love them..rhey are so good with our pets
Edward K
Great staff all around. They provide excellent care.
Douglas Smith
Take our kitties there. Prices are moderate to high. Services are very good.
Virginia Martinez
There were very professional and friendly. They took care of my baby. Thank you VCA
Ime
Staff was super helpful and sympathetic during our difficult time. Thank you everyone.
Timothy Crepeau
Great service. They care for the animals very well.
Susan Martinez
They were able to locate the owner of the stray dog i brought in to scan.
Lucille Giere
It was strang having curb service, but all went very smooth.
Stacy Ochoa
They seem genuinely interested in the well being of my baby boi.
Angie Vela
Wonderful service and bedside manner! Very informative!
Ever Dominguez
They're great but only if you have the money
aston litchfield
Quick in and out for my dog. Costs too high for continued services
Ken Raupach
Great place take excellent care of my dogs.
Jojo Gillen
Loving staff so very caring. And affordable prices.
Kevin Saavedra
The staff is kind and I'd hesitate to bring my doggo anywhere else.
Rosalinda Montoya
Always a good experience for me and my dog.
Miriam Whitney
Great job taking care of my son and his kittens
Jai Jai
The staff very helpful and friendly.. i really like this place
Charlie Nieto
Kyle was very kind and very nice to my dog
Brian Gutierrez
Dr. Hoshen does a great job! Highly recommended!
Theresa Neiderman
Thank you for caring for,my dogs as much as I do.
Todd Welch
Nice staff and they spoiled my cockatoo when we went on vacation.
Josie Olguin
Awesome customer service!! Excellent services by Dr Brown. 👍 …
robert jaramillo
Friendly and professional staff
Reasonable prices
Amber Sedillo
Very helpful and have gone for a few pet emergencies
Leo P
No issues, they are always nice.
WolfWhistleWooWoo
They are nice, knowledgable, caring, and fairly priced.
Joseph Garcia
Love VCA! They care about animals.
Liz Zamora
Wonderful to my myself and my very sick little dog
Robert Stafford
Did a great job treating my pet
jessica Wilkins
Very happy with VCA west mesa animal hospital!
Connie Duarte
Great place to take your pet.
Teresa Martin
Great service an. Saw. Him the sameday
Aleeya
Was at this hospital for 3 hours just to get treatment for parvo
Kennedy Montoya
A great place with very nice employees.
Jose Vargas
Affordable and very helpful staff.
CallMe Noobstatus
Dr Anna Brown is awesome. 💕 …
Robin B
Very kind & considerate staff.
Michael L
Took care of my dog with care and compassion
Mae
Good doctor's and grate staff!!!
Jason ryberg
Friendly staff. Got me in quickly
Jeff Van Klompenberg
Very caring staff but a little expensive
James Joe
Love this place, staff is very helpful.
Ted Chavez
Great with the dog, very professional
Babikakes Luv
Caring staff and rapid service.
Todd Haines
This is a top notch Vet office
Gary Adelhardt
Great staff that really csres
Dani Clinkaberry
Very nice caring professionals.
Michael Machuzak
Good service friendly staff
Daniel Northcutt
Friendly staff. Very clean.
STM
Expensive but nice people
Justin Romero
The staff were wonderful
Carmen Diaz
They attended you fast.
Cindy Wolf
Very efficient and kind.
Kathy Reyes
Good location and friendly staff
Hilda Escorcia
All personal very friendly
Tom “tom6699ks” L
Great with your pet.
Arthur Heffenger
Very good service.
glen graham
Dr Voss is the bomb!!!!
Anthony Ortiz
Staff is so friendly
Eric Gutierrez
Good for shot clinics!
Michael Griesel
Friendly good care.
ronald nocera
The best
Rhonda Sedillo
They help animals!
Breaking ABQ
Very pleased!
Fill J
Great staff!
Gigi Armijo
Great staff
Leslie Garcia
Professional and caring.
Sophia Carrillo
Super helpful!
Russell Lange
Good people
Ranch Stone
Expensive
Eriel LC
Nice staff
Carla Hunter
Helpful staff
Veggie Girl
Great vets
Laura Larabee
Friendly and clean
John Holguin
Great vets
Franky Jay 86
The staff is very professional and very attentive to the animals, excellent service, the best veterinary hospital in the city
Miriam S. Sandoval
They even speak Spanish! And they take very good care of pets.